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Journal articles on the topic 'Retail stores'
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1
Usidame, Bukola, Edward A. Miller, and Joanna E. Cohen. "Retailer Compliance with State and Local Policies on Tobacco Advertising." Tobacco Regulatory Science 6, no. 2 (March 1, 2020): 91–104. http://dx.doi.org/10.18001/trs.6.2.2.
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Objectives: In this study, we assessed factors associated with retailer compliance with state and local government policies targeted at tobacco retail advertising in Massachusetts. Methods: Primary data collection was from 419 retail stores across 42 selected municipalities. Multi-level Bayesian logistic regression models assessed the relationship between retailer compliance and the comprehensiveness of local tobacco control policies; we also examined the number of tobacco ads, retail store type, and municipality-level socioeconomic and demographic factors. Results: Retail stores were fully compliant with state laws. At 92%, compliance with local tobacco advertising regulations was also high; a few retail stores advertised and sold flavored tobacco products and discounted tobacco products below the listed price. Retail stores with more tobacco ads and lower municipality-level smoking prevalence were less likely to be compliant with local tobacco advertising regulations relative to retail stores in other municipalities. Conclusions: Findings reveal a high degree of compliance with state and local tobacco advertising regulations in Massachusetts. State law in Massachusetts does not preempt local ordinances adopting more stringent tobacco control policies. Other states may exhibit similar levels of compliance should they follow Massachusetts example in allowing municipalities to adopt and enforce regulations that improve retail store compliance, hence limiting tobacco retail advertising.
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Sulehri, Numair Ahmed, Aziz Ur Rehman Rana, and Muhammad Naeem. "Adequate Access to Retail Stores for Purchase Behaviour through Sustainable Attractiveness and Purchase Intention." Global Management Sciences Review VI, no. I (March 30, 2021): 112–29. http://dx.doi.org/10.31703/gmsr.2021(vi-i).11.
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With the world's increased urbanization, the exchange process's view is fetching more efficiency in the shopping process. This trend is changing customer's intentions towards the retail stores. This article examines how the perception of access reshapes the customer's purchase decision in developing countries and how the retail stores' sustainable attractiveness intervenes in the purchase decision making. The point of sale convenience sampling technique is used with data from 669 urban retail customers' in the current study. The results have revealed that purchase intention and sustainable attractiveness of the retail store sequentially intervene relationship between the customer's access to the retail store and the purchase behaviour. Moreover, this study has also explored the vital link between purchase intention and purchase behaviour in Pakistan's urban organized retail stores. This study provides new insights for retailers and urban planners to manage the store's location for more efficient exchange and increase customer patronage.
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Bonfanti, Angelo, and Georgia Yfantidou. "Designing a memorable in-store customer shopping experience: practical evidence from sports equipment retailers." International Journal of Retail & Distribution Management 49, no. 9 (March 11, 2021): 1295–311. http://dx.doi.org/10.1108/ijrdm-09-2020-0361.
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PurposeThis study aims to detect the dimensions of the in-store customer shopping experience from the sports retailer perspective and to investigate how the role of sports equipment stores is changing.Design/methodology/approachThis exploratory study performs semi-structured interviews with retail managers of sports equipment stores.FindingsThis research reveals the importance of the dimensions of immersive design, sensorial ambient elements, social relationships, trialability and real experience sharing in designing a memorable in-store shopping experience in sports stores, and it highlights that the store's role in the sports context is transitioning from sales space to an interactive, immersive, engaging and convivial place. It proposes a model to design the in-store customer shopping experience effectively.Practical implicationsSports equipment managers can make their physical stores as experiential as possible by investing in expert, passionate personnel and technology in order to create a real in-store experience of the product and the sports practice.Originality/valueWhile sports equipment retailers acknowledge the importance of providing customers with a memorable shopping experience by creating an evocative environment and placing multiple touchpoints in stores, management scholars have paid limited attention to sports stores. This study explores the ways in which sports retail managers can design their stores effectively in experiential terms.
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Ali, Jabir, Ashwin Chandra, and Tabassum Ali. "Self-started versus Family Inherited Businesses: A Comparison of Managing Unorganized Food Grocery Retail Stores in an Emerging Economy." Business Perspectives and Research 5, no. 1 (December 21, 2016): 24–35. http://dx.doi.org/10.1177/2278533716671618.
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This study aims at analyzing the difference in food grocery retail store logistic management between self-started and family inherited retail businesses. The study has been carried out through in-depth personal interview of 40 unorganized grocery retail stores in Lucknow Uttar Pradesh, using a structured questionnaire. Simple statistical techniques such as descriptive statistics and cross-tabulation have been applied on the survey data. Chi-square test has been used to analyze the statistical difference in the processes of retail store management between self-started and family inherited business grocery stores. Findings indicate that those who joined the family run businesses are younger in age as compared to the ones who self-started their grocery stores. Similarly, the average retailing experience of self-starters is (10 years) and family inherited retails is (5 years), showing significant difference statistically, implying that both the groups have different level of retailing experiences. The study also analyzes the difference in methods of logistics management across the different types of unorganized retailers. Analysis indicates that both self-started and family inherited retail businesses follow similar management practices. There are a limited number of in-depth studies on unorganized retail operations based on primary data analysis. The findings of this study provide practical insights on difference in profile of self-started versus family inherited retail businesses and adoption of logistics processes in managing their stores.
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Patak, Michal, Lenka Branska, and Zuzana Pecinova. "Perfect Order and Its Components: Application for Deliveries of Fast Moving Consumer Goods to Retail Stores." Engineering Economics 31, no. 2 (April 30, 2020): 233–42. http://dx.doi.org/10.5755/j01.ee.31.2.22480.
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The perfect order concept is traditionally used to measure logistics performance, but the conventional assessment of the perfect order from the perspective of the “in-time, in-full and error-free” trinity is no longer viable today. This paper aims to make a modest contribution to creating a novel understanding of the perfect order concept. Based on the primary survey in 132 Czech retail stores, the authors identify the key components that constitute a perfect order fulfilment of fast moving consumer goods to retail stores, namely reliability, collaboration, extra adaptation, ordering, and promotion. Subsequently, it was discovered that there are the differences in the influence of the identified components depending on the retail store type. Retail stores in the sense of drugstores regard extra adaptation and promotion as being the more important components compared to retail stores specialising in food products. Independent retail stores regard collaboration and promotion as being much less important components compared to retail stores that form part of a retail chain. Ordering is a more important component for small retail stores compared to large retail stores. Retail stores located in a capital city and in towns representing the centres of individual regions regard collaboration and extra adaptation to be the more important components compared to retail stores located in small towns. Research results support perfection in measuring logistics performance and make it possible to improve retail store operation.
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Yadav, Rajesh K., and Manoj Verma. "Consumer Preference towards Retail Stores for Food and Grocery in Evolving Retail Market." International Letters of Social and Humanistic Sciences 60 (September 2015): 102–11. http://dx.doi.org/10.18052/www.scipress.com/ilshs.60.102.
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The study reveals that young and high income consumer preferences for grocery shopping are gradually shifting from local kirana stores to organized retail stores. The study was carried out in the market of Indore. Multivariate statistical techniques were used to analyze the data collected with the help of a structured questionnaire. The main objective of the study is to understand whether Indian consumers are likely to move from conventional kirana stores to organised retail grocery stores while shopping for groceries. The study found that the customer perceived to be more satisfied with organised retail store when compared with conventional kirana stores in relation with price and benefits in shopping.
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Usidame, Bukola, Edward Alan Miller, and Joanna E. Cohen. "Assessing the Relationship between Retail Store Tobacco Advertising and Local Tobacco Control Policies: A Massachusetts Case Study." Journal of Environmental and Public Health 2019 (September 18, 2019): 1–11. http://dx.doi.org/10.1155/2019/1823636.
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Objective. This study documents the extent of tobacco ads in retail stores and evaluates its association with the comprehensiveness of local tobacco control policies in the state of Massachusetts, US. Methods. Using a two-stage cluster sampling method, we sampled 419 retail stores across 42 municipalities to assess the presence and count of nine mutually exclusive tobacco ad categories. Tobacco ads by store type and municipality were analyzed using summary statistics and contingency tables. Regression models tested the association between the extent of tobacco ads and local tobacco control policy comprehensiveness. Results. Overall, 86.6% (n = 363) of all the retail stores had tobacco ads. On average, there were 6.7 ads per retail store (SD = 6.61) and 2804 ads across all the retail stores (range = 0 : 32). Retail stores had an average of three different categories of tobacco ads (mean = 2.98, SD = 1.84). Across all retail stores, the most frequent ad categories were power walls (80.0%) and e-cigarette ads (55.8%). Retail stores in municipalities with more comprehensive local tobacco control policies were more likely to have fewer tobacco ads (IRR = 0.92, p<0.01) and a lower number of tobacco ad categories (OR = 0.88, p<0.05). Conclusion. Municipalities can adopt more comprehensive tobacco control policies to help limit the extent of tobacco retail advertising. This can ultimately reduce smoking in their jurisdiction.
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Gopalan, Rema, Sreekumar ., and Biswajit Satpathy. "Evaluation of retail service quality – a fuzzy AHP approach." Benchmarking: An International Journal 22, no. 6 (August 3, 2015): 1058–80. http://dx.doi.org/10.1108/bij-05-2013-0052.
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Purpose – With the growing importance of service quality in Indian retail, it becomes critical for the retailers to identify the appropriate dimensions for their retail stores. In the process of evaluating service quality the decision maker is often faced with ambiguities due to the imprecise information gained from the respondents. The purpose of this paper is to present an integrated fuzzy (fuzzy analytic hierarchy process (FAHP) approach to help the decision makers/retailers in practicing and judging the priorities of service quality strategies and accordingly benchmarking retail stores in Indian retail environment. Design/methodology/approach – The study incorporated the five basic dimensions of Retail Service Quality Scale proposed by Dabholkar et al. (1996) and the FAHP approach to three leading apparel retail stores of a major city (Rourkela) of Orissa (an Indian state located in eastern part of the country) to determine the weights of criteria and sub-criteria of retail service quality. Findings – The study identified that the dimensions, namely, personal interaction, physical aspects, reliability and policy are perceived as important by the Indian consumers. Merchandise and the store’s willingness to handle returns and exchanges emerge as the most influencing variable affecting the overall service quality of the store. Research limitations/implications – The study was restricted to a major city of Orissa and to three apparel stores. The results obtained may not be extrapolated to the country as a whole. The authors believe that the integrated approach of FAHP could be used by a variety of service industries to evaluate the service quality. The study did not investigate switching behavior among the respondents as they had been visiting all the three apparel stores during the preceding months. Practical implications – The integrated approach of FAHP makes an empirical contribution to the service quality and retail marketing literature by overcoming the uncertainty of concepts those are associated with human beings’ subjective judgments. Social implications – The retailer can improve the quality of service provided by them based on the parameters important in Indian context, which will lead to higher customer satisfaction. Originality/value – This paper can help the retail service providers to identify which of the retail service quality dimensions requires much attention to create sustainable competitive advantage.
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Anusha, S., D. Satish Kumar, P. Bindu, D. S. Rao, and H. Niranjan. "A Descriptive Study of Customer’s Opinions on Factors Influencing Purchasing Decisions in Corporate Retail Stores in a City of Vijayawada." International Journal of Engineering & Technology 7, no. 4.10 (October 2, 2018): 1029. http://dx.doi.org/10.14419/ijet.v7i4.10.26664.
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Corporate retail stores are today the focal points for purchasing decisions of middle and high-income groups in urban India. However, each corporate retail store has its own model of retailing. Storing different varieties of products at same locality, location advantage, self-servicing outlets, window shopping, large scale discount, specialty stores are some of the models retailing stores adopted, but all these retail models are not being popular among the consumers. Consumer’s preferences and choices are varying across different retail models. In this context the present study wants to explore significant difference among corporate retail stores in Vijayawada in consumer preference and choices.
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Wan, Peng, Jie Zhang, Yiwei Liu, and Xiaoxuan Jiang. "Location Optimization of Offline Physical Stores Based on MNL Model under BOPS Omnichannel." Journal of Theoretical and Applied Electronic Commerce Research 17, no. 4 (December 1, 2022): 1633–54. http://dx.doi.org/10.3390/jtaer17040083.
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With the continuous upgrading of consumer demand and retail modes, more and more retailers are switching to an omnichannel retail mode. In order to study the location problem of offline physical stores of online retail enterprises that plan to implement the BOPS (Buy Online and Pickup in Store) omnichannel retail model, this paper considers consumers’ choice behavior under the omnichannel retail model; uses the MNL (Multinomial Logit) model to depict customers’ choice behavior between the online channel, BOPS channel, and offline physical channel; and constructs a location optimization model of offline physical stores with the goal of minimizing the enterprise’s cost. According to the characteristics of the model, an improved genetic algorithm was designed; the algorithm was improved on chromosome selection mode, crossover, and mutation rules. Finally, an example is calculated, and the physical store location scheme of a retail enterprise and the vehicle routing optimization scheme under the two-level distribution network are obtained, which verifies the effectiveness of the model and algorithm and provides a scientific reference for the physical store location decision of online retail enterprises planning to implement the BOPS omnichannel retail model. The impact of freight, return rate, and service level of physical stores on the location of offline physical stores is analyzed. The results show that in the process of expanding offline physical stores to implement the BOPS omnichannel retail model, online retail enterprises can reduce enterprise costs by improving the freight level and service level of the physical store. The higher the return rate of the online channel, the more necessary it is to expand offline physical stores, and the lower the enterprise cost. At the same time, management suggestions are put forward for the enterprise operation under the BOPS omnichannel retail mode.
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Khare, Arpita. "Consumer-small retailer relationships in Indian retail." Facilities 32, no. 9/10 (July 1, 2014): 533–53. http://dx.doi.org/10.1108/f-06-2012-0044.
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Purpose – The purpose of the study was to understand influence of assortment, store facility, service and relationship on Indian consumers’ small retailer patronage behaviour. The determinant of small retailer–consumer relationships was studied. Design/methodology/approach – Indian consumers were contacted through retail stores intercept method and requested to participate in the survey (n = 321). The questionnaire was adapted from the research conducted by Lee et al. (2008) and modified (some items on relationship were added). ANOVA and multiple regression tests were used to analyze the data. Findings – The Indian consumers’ prefer small retailers due to assortment, service, store facility and relationship. The older and younger populations differ in their reasons for preferring small retail stores. The results show that service and assortment influence consumer-small retailer relationships. Practical implications – The small retailers’ can harness the relationship and social interaction attribute of their service package for defending their turf against organized retail. The fast-moving consumer goods companies can use the competitive strength of small retailers for increasing their distribution in the interiors of the country and understanding market demand. Originality/value – There is limited research in India to understand competitive advantage of small retailers over organized retailing.
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Sujay S K and Anupama Sundar D. "A COMPARATIVE STUDY ON DISTRIBUTION MANAGEMENT OF INCENSE STICKS BY RETAILERS- A SPECIAL REFERENCE TO CYCLE PURE AGARBATTIS." international journal of engineering technology and management sciences 7, no. 3 (2023): 868–73. http://dx.doi.org/10.46647/ijetms.2023.v07i03.132.
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The purpose of the present study is to compare the distribution system by the retailers of incense sticks in their respective retail stores. For the purpose of the study 3 retailers were taken as samples and interviewed. The variables taken for the study were On-time delivery, Cost effectiveness, Additional services, Inventory management and Availability at place. The questions based on the above variables were asked to the 3 chosen retailers one of them being the retail outlet of Cycle Brand (Cycle.in). The other two retail stores were “Always Foodstuff” and “Kamadhenu Supermarket”. The qualitative research was made and comparison of the retail stores were made and found that, the availability of the variants of incense sticks of same brand were more in the company’s retail outlet (Cycle.in), but there are more competitive products in the general retail stores. The company retail outlet had employees exclusively meant for their products, but the employees in general retail stores were not concentrating only on Cycle Pure agarbathies. As there were other products also in the general retail stores, home delivery was not difficult. It is only after COVID pandemic, home delivery of incense sticks in company outlet has become a practice. The profit margin in company retail outlet (Cycle.in) was 15% whereas the profit margin of the general retail stores was 20%+3%. The similarities between the retail stores were the payment practice to the vendors and the mode of payment customers chose for purchase. The time period taken by the suppliers to supply products to the retail outlet was one day whereas the company retail outlet also would put purchase order also a day before the need. The general store would sell the other brand incense sticks if the product which customer needs in Cycle brand is not available. But the company retail outlet will make sure it provides that product. The study concluded that the general retail store has the similar distribution management as that of the company retail outlet, but does not concentrate particularly on Cycle brand as they need to sale the products and are not brand conscious. Whereas Cycle.in stores exclusively concentrates on Cycle Brand agarbathies and will provide the brand which customer need.
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Ghosh, Pritha, Rabin Mazumder, and Saikat Chakrabarti. "Strategic Managerial Shift at Retail Stores to Boost Positivity Among Employees in Post-Pandemic Scenario." PURUSHARTHA - A journal of Management, Ethics and Spirituality 16, no. 1 (December 26, 2023): 22–42. http://dx.doi.org/10.21844/16202116103.
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Retail is one of the most severely impacted sectors by the COVID-19 pandemic. The end of a pandemic is no relief for managers as the recovery phase is all the more challenging. In the 'new normal,' consumers' reluctance to visit stores adds to retail store managers' global challenges. Store managers had to rethink their business plans to innovate for sustenance. The article demonstrates a novel approach to discovering the strategic shift of the managers of the retail stores for apparel to boost positivity from the employees' subjective perspective in the post-pandemic era. Dynamic, ingenious, and morally stable leadership styles help to draw insights for exploring the mechanism with which the managers of the retail stores of apparel brands induce positive organizational behavior—the links of the constructs of a theoretical model frame into hypotheses. The sample is of 300 employees in apparel retail stores. Structural equation modeling empirically validated the approaches. The findings revealed that only an ingenious leadership style could induce positivity among the current employees in apparel retail stores. The study will give valuable insights into the applications of store managers to implement novel strategic decisions in their leadership styles.
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Arunraj, Nari Sivanandam, and Diane Ahrens. "Estimation of non-catastrophic weather impacts for retail industry." International Journal of Retail & Distribution Management 44, no. 7 (July 11, 2016): 731–53. http://dx.doi.org/10.1108/ijrdm-07-2015-0101.
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Purpose – Weather is often referred as an uncontrollable factor, which influences customer’s buying decisions and causes the demand to move in any direction. Such a risk usually leads to loss to industries. However, only few research studies about weather and retail shopping are available in literature. The purpose of this paper is to develop a model and to analyze the relationship between weather and retail shopping behavior (i.e. store traffic and sales). Design/methodology/approach – The data set for this research study is obtained from two food retail stores and a fashion retail store located in Lower Bavaria, Germany. All these three retail stores are in same geographical location. The weather data set was provided by a German weather service agency and is from a weather station nearer to the retail stores under study. The analysis for the study was drawn using multiple linear regression with autoregressive elements (MLR-AR). The estimated coefficients of weather variables using MLR-AR model represent corresponding weather impacts on the store traffic and the sales. Findings – The snowfall has a significant effect on the store traffic and the sales in both food and fashion retail stores. In food retail store, the risk due to snowfall varies depending on the location of stores. There are also significant lagging effects of snowfall in the fashion retail store. However, the rainfall has a significant effect only on the store traffic in the food retail stores. In addition to these effects, the sales in the fashion retail store are highly affected by the temperature deviation. Research limitations/implications – Limitations in availability of data for the weather variables and other demand influencing factors (e.g. promotion, tourism, online shopping, demography of customers, etc.) may reduce efficiency of the proposed MLR-AR model. In spite of these limitations, this study can be able to quantify the effects of weather variables on the store traffic and the sales. Originality/value – This study contributes to the field of retail distribution by providing significant evidence of relationship between weather and retail business. Unlike previous studies, the proposed model tries to consider autocorrelation property, main and interaction effects between weather variables, temperature deviation and lagging effects of snowfall on the store traffic or the sales. The estimated weather impacts from this model can act as a reliable tool for retailers to explain the importance of different non-catastrophic weather events.
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Satish Kumar, D., P. Bindu, D. S. Rao, S. Anusha, and J. Srinivas. "A Comparative Study of Factors Influencing Purchasing Decisions at D-Mart and Metro in Vijayawada City." International Journal of Engineering & Technology 7, no. 4.10 (October 2, 2018): 221. http://dx.doi.org/10.14419/ijet.v7i4.10.20900.
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Corporate retail stores are today the focal points for purchasing decisions of middle and high-income groups in urban India. However, each corporate retail store has its own model of retailing. Storing different varieties of products at same locality, location advantage, self-servicing outlets, window shopping, large scale discount, specialty stores are some of the models retailing stores have adopted. But all these retail models are not being popular among the consumers. Consumer’s preferences and choices are varying across different retail models. In this context the present study wants to explore significant difference among corporate retail stores in Vijayawada in consumer preference and choices.
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Sehgal, Manu, and Priyaka Khanna. "Factors Influencing Consumer Purchase Decisions at Organized Retail Stores in Ludhiana." International Journal of Emerging Research in Management and Technology 6, no. 7 (June 29, 2018): 56. http://dx.doi.org/10.23956/ijermt.v6i7.184.
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Indian Retail Market is going through a transition phase. With retail environment getting modernized and customers gradually shifting from the culture of shopping at small neighborhood kirana stores to large hypermarkets. With more and more fancy shopping option in hand in form of growing number of malls and supermarkets and with more number of international counterparts entering the sector, consumer is being spoilt for choice. The share of organized retail in total retail sector in India is growing at a remarkable rate. Many domestic as well as international players have already penetrated in this market. Competition is at its high pace. Great focus is on the consumer preference over the attributes of retail stores that are considered important. It is assumed that such factors play a significant role in converting footfalls into actual sales. The aim of the study is to identify the factors affecting consumer behavior and preference related to shopping at organized retail stores. In this paper, analysis of the consumer’s preference of the specific attributes of selected 5 major retail brands of Ludhiana is done. Retail stores selected were Big Bazaar, Lifestyle, Westside, Vishal Mega Mart and Globus. Factor analysis has been used in identifying the main factors. The factors include sales assistance, store ambience, store attractiveness, store pricing policy, store promotion and store Convenience.
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Hove-Sibanda, Progress, Marumo Motshidisi, and Paul Agu Igwe. "Supply chain risks, technological and digital challenges facing grocery retailers in South Africa." Journal of Enterprising Communities: People and Places in the Global Economy 15, no. 2 (March 5, 2021): 228–45. http://dx.doi.org/10.1108/jec-05-2020-0104.
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Purpose The purpose of this paper is to examine the risks, innovations and technological enablers or barriers to the efficiency of the supply chain risk management (SCRM) implementation in the retail sector of South Africa. Design/methodology/approach This study applied a qualitative research approach by conducting interviews with grocery retail store managers. Through convenience sampling, 12 representatives from 12 stores (1 representative per store was interviewed at each of the 12 stores) were interviewed. Findings This study mainly found that most of the grocery retail stores experience late deliveries, damaged stock, theft, high fuel costs and expired stock from their respective suppliers. It was found that firms are faced with similar supply chain risks. In addition, innovations and technologies such as the internet of things (IoT) and social media are making an impact in wider industrial change. Practical implications Adaptation of efficient and effective SCRM has had implications for practice related to improvements in the retail stores’ supply chain, the profitability of retail stores, marketing, promotions and consumer experiences. Originality/value This study is unique as it provides new insight into variables that affects the quality of service in the retail sector; customer service in the retail sector; innovations and technology help mitigate SCRM experienced in the retail sector from a developing country perspective.
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R., Nandekar,, and Sandhane, R. "Study and Evaluation of Sales and Marketing Strategies of Grocery Shops in Jabalpur City." CARDIOMETRY, no. 24 (November 30, 2022): 718–28. http://dx.doi.org/10.18137/cardiometry.2022.24.718728.
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Recent interest in “marketing techniques” has intensified the emphasis on temporary changes in retail types such as malls, hyper/supermarkets, grocery stores, department stores, discount stores, and convenience stores. This research found that four marketing elements, namely product, price, location, and promotion, have a major impact on modern marketing and customer satisfaction. Following a brief analysis, this paper aims to evaluate retailers’ effective marketing strategies and apply them across new retail formats to improve their sales. The marketing strategy and the actions of the Retailers differ from one location to another. There is a common belief that persons with varying levels of income live in different regions. This research was undertaken to determine the variations in the marketing strategies of grocery store owners because of variations in locations, or rural areas cantered on this presumption. For the thesis, grocery store owners of numerous Jabalpur city locations are considered. The areas were chosen based on the living area of a specific income group of people. Expected Outcome: The retailer can leverage the study for effective marketing. The study will help to do smart marketing for the retail industry.
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Deli-Gray, Zsuzsa, Tamás Matura, and Lászlo Árva. "Children entertainment in retail stores." International Journal of Retail & Distribution Management 42, no. 11/12 (December 1, 2014): 1004–7. http://dx.doi.org/10.1108/ijrdm-10-2013-0184.
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Purpose – The purpose of this paper is to explore the theoretical background of the involvement and the entertainment of children of four to seven years of age in the purchase process at Hungarian retail stores. It also examines the practice of local and foreign retailers in Hungary. Design/methodology/approach – A review of literature is followed by the description of an exploratory study as well as its findings. The study contained two distinct phases: first 160 retail stores which were selling goods to children (exclusively or together with products for adults) were randomly selected and observed, and then 120 face-to-face or mini group interviews were made with Hungarian children. Findings – At the moment retail store managers in Hungary do not recognise that children can, and often do affect the length of time their parents spend in retail stores and that children also exert influence on their parents’ purchase decisions and behaviour. Retail store managers rarely provide any entertainment for children and involve them in the shopping experience and even when they do, they fail to do it in the right way. Also, store personnel do not have the right mentality towards children. The study also reveals that children do not wish to have sophisticated or expensive games during the purchase process, but instead would like to be actively involved in the shopping experience by completing little “missions” or “challenges”. Research limitations/implications – On the basis of the research results it becomes clear that creatively designed involvement and entertainment of children in retail stores would encourage families to spend more time spent in retail stores and may serve to increased sales. It would however presume collaboration between retail stores and the producers of toys and creative accessories. Originality/value – The paper aims to address the rarely and sporadically analysed question of how retail managers should entertain and involve young children in the process of shopping. The exploratory study sheds light on the big gap between what is offered by the retail management and what is expected by the young children during shopping in Hungary. It also points to the apparent lack of attention and awareness amongst retailers concerning the influence that children have on parents during the shopping process.
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R. Muthukkumar, R. Muthukkumar, and Dr R. Sundhararaman Dr.R. Sundhararaman. "Studying Customer Behavior in Retail Stores." Indian Journal of Applied Research 3, no. 11 (October 1, 2011): 77–80. http://dx.doi.org/10.15373/2249555x/nov2013/24.
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Kumar, A. Pavan. "Customer Buying Preferences Towards Retail Stores." International Journal of Research Publication and Reviews 5, no. 1 (January 24, 2024): 6014–18. http://dx.doi.org/10.55248/gengpi.5.0124.0384.
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Kumar, A. Pavan, and Dr Sukanya Metta. "Customer Buying Preferences Towards Retail Stores." International Journal of Research Publication and Reviews 5, no. 2 (February 2024): 21–26. http://dx.doi.org/10.55248/gengpi.5.0224.0421.
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Gregorczuk, Helen. "Retail Analytics: Smart-Stores Saving Bricks and Mortar Retail or a Privacy Problem?" Law, Technology and Humans 4, no. 1 (May 24, 2022): 63–78. http://dx.doi.org/10.5204/lthj.2088.
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‘Bricks-and-mortar’ retailers are increasingly looking to retail analytics as a way of staying competitive with online counterparts. Retail analytics is a subset of big data analytics, and proponents contend that its use can provide a greater understanding of customer behaviours and patterns. To achieve this, retail analytics requires ‘smart-stores’ to collect and store as much data as possible about in-store customers, and to build detailed consumer profiles that can be used to sell products on an increasingly individualised basis. At the same time, enhanced efficiencies are gained by a better matching of staff resources and design of store layout that directly correspond to customer behaviours. The range of data collection and analysis technologies used in retail analytics is evolving and currently includes facial recognition software and video analytics, specially designed sensors, Bluetooth beacons, Wi-Fi data collections and point-of-sale systems, including loyalty cards. When these collection technologies are combined, a smart-store can, thus, resemble a sophisticated consumer surveillance system entailing numerous collectors and re-users of consumer-generated data. This article argues there is a disproportionate impact on privacy when compared to the benefits for retailers. It outlines the developing sphere of retail analytics and its manifestation through smart-stores. It considers some of the key privacy issues that emerge through retail analytics and the consequent surveillance and ‘datafication’ of everyday life. This includes the issue of whether collected data is personal information, the degree to which individuals can understand the multifaceted data collection processes of smart-stores, and the importance and weight to be attributed to privacy in any decision-making by stores in the uptake of various technologies.
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Garber, M. P., and K. Bondari. "Retail Garden Outlets: Business Characteristics and Factors Affecting Industry Performance." Journal of Environmental Horticulture 16, no. 1 (March 1, 1998): 15–19. http://dx.doi.org/10.24266/0738-2898-16.1.15.
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Abstract A survey was conducted of retail garden outlets in Georgia which consisted primarily of traditional garden centers, feed and seed stores, and hardware stores. Plant material, for all types of retail outlets, represented the largest portion of retail sales followed by chemicals and fertilizers. The average annual retail store sales for all products was $344K, with plant material representing $111K. The survey population represented about $47M in retail plant sales and did not include mass merchants or chain garden centers. Individual consumers (87%) were the primary customers as compared to landscapers or other types of customers. Most plant material was sourced in-state (67%) and only about 3% was produced by retailers. The primary factors identified as having a potential negative impact on plant material sales were adverse weather (26%), competition from mass merchants (23%) and a slowing economy (22%). Most garden centers are open year round (74.5%) as compared to feed and seed (7.1%) or hardware (16.7%) stores. The most common consumer complaints regarding plant quality were identified. Retailer experience with the Georgia Gold Medal new plant program suggests that these programs can create pull-through sales.
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Gopalakrishnan, Sivasankari, and Delisia Matthews. "Collaborative consumption: a business model analysis of second-hand fashion." Journal of Fashion Marketing and Management: An International Journal 22, no. 3 (July 9, 2018): 354–68. http://dx.doi.org/10.1108/jfmm-05-2017-0049.
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Purpose The purpose of this paper is to analyze the business model of second-hand fashion stores and explore their challenges/opportunities and suggest potential strategies for second-hand fashion retail stores. Design/methodology/approach A qualitative research method using in-depth interviews of convenience sample of owners/store managers from within the USA was employed. Findings Contrasting the traditional retail stores, customers are the primary partners and suppliers of second-hand fashion stores. These stores retain minimal profits given a business model that typically involves sharing profits with customers. Cheaper price, thrill of finding great deals, value for brands and variety are the primary reasons mentioned by respondents for shopping at second-hand stores. Research limitations/implications Limitations include the use of a convenience sample of store owners/managers as well as the research is limited to women and children’s stores. Respondents of the study were from the same geographical region and the characteristics of the redistribution markets may vary in a different region. Practical implications As a means to foster textile waste reduction through second-hand clothing business, these stores could adopt innovative revenue streams, additional partnerships, and improved fashion and store appeal that may be effective in increasing profits and the number of customers. Originality/value This study is one of the early attempts to examine the business model of second-hand fashion stores, a form of collaborative consumption in the fashion context. The study contributes in promoting second-hand fashion stores as a sustainable business model in the fashion industry.
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Aprilia, Multasiyeh, and Aldila Septiana. "DAMPAK KEBERADAAN MINIMARKET IRIYANTI TERHADAP KELANGSUNGAN USAHA TOKO KELONTONG DI BANGKALAN." Jurnal Pendidikan Ekonomi (JURKAMI) 8, no. 2 (August 10, 2023): 454–64. http://dx.doi.org/10.31932/jpe.v8i2.2568.
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As the Indonesian economy progresses, the modern retail industry is increasingly transforming the existence of the traditional retail industry. Modern retail companies are causing traditional stores or grocery stores today to become more and more constricted. Located among grocery stores, Iriyanti Minimarket in Gebang Village offers both advantages and disadvantages. The purpose of this research is to find out how the existence of the Iriyanti minimarket affects the survival of the grocery store industry in Bangkalan district. This research uses qualitative descriptive techniques. Techniques to obtain data using interviews and observation techniques. The research informant is a four-man grocery store owner. For data analysis use the qualitative analysis method described in detail. Data analysis is reduction, data presentation, and conclusion drawing. Research findings show that minimarket envy has a positive and negative impact on the business of grocery stores. There has been a change in sales turnover as well as a decrease in the number of customers and also affects the quality of grocery stores that only sell retail goods. Besides, the strategy of the grocery store business owner to maintain the existence of the business is still unseen and is still very minimal.
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Gunaningrat, Rayhan, Suci Purwandari, Agus Suyatno, and Indra Hastuti. "Consumer Shopping Preferences and Social Media Use During Covid-19 Pandemic." Jurnal Bisnisman : Riset Bisnis dan Manajemen 3, no. 2 (September 9, 2021): 01–15. http://dx.doi.org/10.52005/bisnisman.v3i2.42.
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This study empirically investigates the relationship between social media use at home and consumer shopping preferences during Covid-19 pandemic in an emerging country, Indonesia, using survey data. This study focus on popular consumer retail stores including online retail stores such as Tokopedia, Shopee, Lazada and KlikIndomaret, as well as brick-and-mortar retail stores, such as Indomaret, Alfamart, Super Indo, and Transmart. Social media use of popular platforms such as Instagram, Facebook, YouTube, Twitter, Line, and LinkedIn are analyzed. The results of our analysis found that the use of Instagram, Facebook, YouTube, Twitter and LinkedIn at home is associated with consumer shopping preferences at online retail stores such as Tokopedia, Shopee, Lazada, and KlikIndomaret. In addition, our analysis revealed that the use of these social media platforms at home is associated with consumer shopping preferences at brick and mortar retail stores such as Alfamart, Indomaret, and Super Indo. Interestingly, there is no significant association between social media use at home and consumer shopping preferences at Transmart brick-and-mortar stores. Media Richness Theory and Strength of Weak Ties Theory help explain the results of this study. Retail stores need to consider which social media platform is more effective for implementing their marketing strategy. The results of this study can be used as a reference in developing a retail store marketing strategy through social media.
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Parcell, Joseph L., and T. C. Schroeder. "Hedonic Retail Beef and Pork Product Prices." Journal of Agricultural and Applied Economics 39, no. 1 (April 2007): 29–46. http://dx.doi.org/10.1017/s1074070800022732.
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Consumer-level hedonic models are estimated to determine factors affecting retail pork and beef meat cuts. Results indicate that brand premium and discount varies across private, national, and store brands and that brand premium varies across meat cuts carrying the same brand name. Product size discounts are linear for beef and nonlinear for pork, meat items on sale are significantly discounted to nonsale items, specialty stores typically will not garner higher prices than supermarket/grocery stores, and warehouse stores typically have premium prices relative to supermarket/grocery stores.
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Golovnin, O. K., and A. A. Igonina. "Decision support system for location selection of convenience stores and retail facilities using optimization techniques and GIS." Journal of Physics: Conference Series 2134, no. 1 (December 1, 2021): 012015. http://dx.doi.org/10.1088/1742-6596/2134/1/012015.
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Abstract The successful spatial location of small convenience stores and retail facilities greatly affects the potential flow of customers, therefore the task of optimizing their location is primary when opening a new store or revising an existing stores’ location. We developed a decision support system for location selection of convenience stores and retail facilities using optimization techniques and a geographic information system. The system identifies areas on an electronic map with the greatest potential to locate a store or retail facility, taking into account its specifics, pedestrian accessibility, opening hours, and a set of goods or services. The system calculates the optimal location of one or several stores using one of the optimization techniques for the criterion of the number of potential customers. In our experiments, we used gradient descent for optimization. The experiments were carried out in areas of various sizes using data obtained from Open Street Map. Experimental results showed that the system finds the optimal location in a reasonable time and therefore it can be useful for small convenience stores and retail facilities.
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Hasan, Aamir, and Subhash Mishra. "Key Drivers Influencing Shopping Behavior in Retail Store." Journal of Corporate Governance, Insurance, and Risk Management 1, no. 2 (March 30, 2014): 210–30. http://dx.doi.org/10.56578/jcgirm010213.
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The purpose of the study was to determine the key drivers which influence the shopping behavior of the customers in the retail store. In today’s competitive world with increasing number of retail stores, the retailers need to be more customer oriented. Retail has changed and expanded in all lines of business, be it apparel, jewelry, footwear, groceries.etc. The modern consumer is posing a challenging task for the Indian retailer. More aware, more confident and much more demanding, therefore the retailers are looking for ways to deliver better consumer value and to increase consumer purchase intention. Retailers tend to differentiate themselves by making their service easier to consumers. The study aims to study the key drivers that can influence shopping behavior in retail store. A survey (store intercept) method was employed to elicit primary information from 300 shoppers in different formats of retail stores of Lucknow. The findings reveal the factors that play a greater role in influencing the shopping behavior of customers in retail store. As such, a survey of retail store customer’s attitude towards reduced price, sales promotion, quality of the products, proximity to the home, customer service, store atmospherics were analyzed to identify the key drivers influencing shopping behavior in retail store. A questionnaire based on a five-item Likert scale, as well as random sampling, was employed for data collection. Data analysis was accomplished using SPSS software. The paper has found shopping experience, store image and value for money as three important variable out of which shopping experience emerged as a dominant factor which influences the consumer’s shopping behavior in the retail store. Since the research has established empirical evidences in determining the key drivers which influences the shopping behavior of the customers in the retail store, it serves as a foundation for a deeper probe into the shopping behavior of the customers in the retail store research domain in the Indian context
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Liao, Cong, Teqi Dai, Pengfei Zhao, and Tiantian Ding. "Weighted Centrality and Retail Store Locations in Beijing, China: A Temporal Perspective from Dynamic Public Transport Flow Networks." Applied Sciences 11, no. 19 (September 29, 2021): 9069. http://dx.doi.org/10.3390/app11199069.
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The spatial relationship between transport networks and retail store locations is an important topic in studies related to commercial activities. Much effort has been made to study physical street networks, but they are seldom empirically discussed with considerations of transport flow networks from a temporal perspective. By using Beijing’s bus and subway smart card data (SCD) and point of interest (POI) data, this study examined the location patterns of various retail stores and their daily dynamic relationships with three weighted centrality indices in the networks of public transport flows: degree, betweenness, and closeness. The results indicate that most types of retail stores are highly correlated with weighted centrality indices. For the network constructed by total public transport flows in the week, supermarkets, convenience stores, electronics stores, and specialty stores had the highest weighted degree value. By contrast, building material stores and shopping malls had the weighted closeness and weighted betweenness values, respectively. From a temporal perspective, most retail types’ largest correlations on weekdays occurred during the after-work period of 19:00 to 21:00. On weekends, shopping malls and electronics stores changed their favorite periods to the daytime, while specialty stores favored the daytime on both weekdays and weekends. In general, the higher store type level of the shopping malls correlates more to weighted closeness or betweenness, and the lower-level store type of convenience stores correlates more to weighted degree. This study provides a temporal analysis that surpasses previous studies on street centrality and can help with urban commercial planning.
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Kumar Velayudhan, Sanal. "Outshopping in rural periodic markets: a retailing opportunity." International Journal of Retail & Distribution Management 42, no. 2 (March 4, 2014): 151–67. http://dx.doi.org/10.1108/ijrdm-07-2013-0136.
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Purpose – The study seeks to understand the influences on the prevalence of rural retailing institution of periodic markets. It examines the influence of access to and population of the location on the performance of periodic markets and their effect on the competition between periodic markets and local rural retail stores. Design/methodology/approach – Simultaneous cross-sectional study on census data is used to understand changes in performance of periodic markets in the context of growth in retail stores. Findings – The superior performance of local retail shop compared to outshopping in periodic markets is contrary to observation in literature developed in the context of urban outshopping. Practical implications – Retail chains need to develop a separate program for location of outlets that serve rural areas as access influences retail performance. In rural areas marketers can use traditional periodic markets in addition to conventional retail store given the limited inter-format retail competition. Originality/value – This is one of the few studies to explicitly examine periodic markets as a retail format. Outshopping is studied in the context of growth in local retail stores unlike earlier studies in the urban context where the local stores exhibit reduced sales.
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Gupta, Kishan, and Usha Subramanyam. "SHOPPERS' OPINIONS ON INFORMAL RETAIL STORES BANNER SYMBOLISM." International Journal of Social Sciences & Economic Environment 6, no. 2 (December 30, 2021): 08–12. http://dx.doi.org/10.53882/ijssee.2021.0602002.
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Objectives: This article provides a text mining analysis of customers’ opinion of misspelled retail store signage using NVivo software and suggests measures for small retailers to focus on retail signage semiotics. Design Methodology: The sample signages (5 images) were distributed online and 112 completed customer opinions were collected in the form of an open ended questionnaire along with few scaled questions and demographics questions. The sentiments behind the opinions were analyzed and keywords were extracted using NVivo software. Findings: In general, small store signages are viewed are not at all important from the view point of majority of retailers themselves as they feel that their proximity and availability near a residential layout is most important. Though this statement is true, they lose out on opportunity largely because many other small store retailers or a mid-sized departmental store in the same area grabs the opportunity by demonstrating a host of attributes including signage to attract customers. Research Implications: Customers though reach out small stores for their daily needs, tend to evaluate stores based on their appearance and more specifically in terms of the details showcased in the form of signages and other boards in front of the store. Therefore, it is significantly important for small store retailers to design their signages prominently loaded with sufficient store related information to attract customers, which in turn can help to retain them for the long run. Scope for future work / Research limitations: A significant percentage (66%) of opinions drawn from the sample survey respondents depict that the signages of small stores were neutral. This is in turn could mean that customers have not affixed enough weightage to the signage of small stores and therefore small retailers can use this as an opportunity to attract customers with attractive signages with good and sufficient information. Originality/value: Being an opinion text analysis study the choice of signages were selected in random order as the study aims at understanding the response of any customer towards a small store signage in terms of what they feel about the usage of store related attributes and spellings. Keywords: NVivo, small retail store, signage, banner Paper type: Research paper
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Pikora, Małgorzata, Katarzyna Trzaska, and Alicja Ponder. "Assessment of the Impact of the Functioning of the FIFO on the Occurrence of Organic Products with an Exceeded Use-By Date." Environmental Protection and Natural Resources 32, no. 3 (September 1, 2021): 29–36. http://dx.doi.org/10.2478/oszn-2021-0012.
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Abstract Food waste is a global problem with 5% of the European Union's (EU's) retail sector responsible. The reasons cited for food waste at retail level among others: undesirable customer behaviour, inadequate packaging, irregular demand, overestimated deliveries, small store area and warehouse space, inappropriate replenishment policies in shops and increased product quality requirements. The requirement to keep shelves full in stores and inappropriate storage logistics lead to overstocking of products, the arrangement of which disregards the first in-first out (FIFO) principle. It contributes to the amplification of food take-offs and may lead to the occurrence of products with exceeded use-by dates, which is the most common cause of food wastage [Federacja Polskich Banków Żywności 2020]. The aim of the study was to evaluate the functioning of the FIFO system in specialist stores, discount stores and large-format stores that have organic food on offer. To evaluate the FIFO system, unannounced inspections were conducted in the stores. During the inspections, errors in the arrangement of products according to the FIFO system were detected. The items found to be out of order were both long and short-dated products, stored in refrigerated as well as on regular shelves, indicating that stores have a problem with storage logistics in all departments. Improving solutions and implementing appropriate measures in this area could reduce food wastage at the retail level.
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Mukaram and Ira Siti Sarah. "Analisis Faktor Lingkungan Bisnis Ritel Berbasis Swalayan Pada Lab. Bisnis." Jurnal Riset Bisnis dan Investasi 2, no. 3 (March 15, 2017): 85–104. http://dx.doi.org/10.35313/jrbi.v2i3.95.
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Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.
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Mukaram, Mukaram, and Ira Siti Sarah. "Analisis Faktor Lingkungan Bisnis Ritel Berbasis Swalayan Pada Lab. Bisnis." Jurnal Riset Bisnis dan Investasi 2, no. 3 (March 15, 2017): 85. http://dx.doi.org/10.35697/jrbi.v2i3.95.
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Department of Business Administration has a business laboratory (Business Lab) that is based on the retail business concept. Until now, the profit per year earned by the Business Lab is still below the average of other retail store business in the same industry. The condition is suspected by less attention to stores environmental factors that have an impact on customer satisfaction. Competition among retail companies increasingly stringent push the owner to be more creative and innovative in creating marketing strategies. The retail business environment is one of the most important variables to be considered for the survival of a retail store. By knowing the dominant factors in the retail store environment variable, store management can make more appropriate marketing strategies to attract customers and increase customers satisfaction. This study aims to assess the environmental factors stores in Business Lab. The data collection is done by distributing 161 questionnaires to consumers of Business Lab. Data were analyzed using exploratory factor analysis (EFA). The result indicates there are three factors in the store's environment factors that need redefinition. First, the second factor was suggested to be renamed to promotions and convenience shopping after getting two new variables, namely direction and facilities. Secondly, the fourth factor is suggested to adjust its name to 'availability' as it contains two components, location and time of operation in the same factor. Third, the 'atmosphere of the shop' is divided into two different factors, namely 'convenience shopping' and 'storefront'.
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Накусов, Р. А., and Д. К. Джаватов. "Store improvement retail «IT-Technology» (on the example of the retail store "Tupperware")." Экономика и предпринимательство, no. 8(121) (July 26, 2020): 794–99. http://dx.doi.org/10.34925/eip.2020.121.8.161.
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В данной статье была поставлена задача изучить методы и средства совершенствования деятельности магазинов розничной торговли, и на основе анализа определить основные направления совершенствования деятельности магазина розничной торговли Tupperware (г. Махачкала) средствами IT-технологий. В статье были проанализированы особенности разработки интернетмагазинов для выбранной сферы деятельности, так же реализован интернет-магазин средствами выбранной системы управления контентом сайта. In this article, the task was set to study methods and means of improving the activities of retail stores, and based on the analysis to determine the main directions of improving the activities of the retail store Tupperware (Makhachkala) using IT technologies. The article analyzed the features of the development of online stores for the selected field of activity, just implemented an online store using the selected content management system.
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Jensen, Pablo, Jean Boisson, and Hernán Larralde. "Aggregation of retail stores." Physica A: Statistical Mechanics and its Applications 351, no. 2-4 (June 2005): 551–70. http://dx.doi.org/10.1016/j.physa.2005.01.002.
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Wang, Yusong, David R. Bell, and V. Padmanabhan. "Manufacturer-owned retail stores." Marketing Letters 20, no. 2 (January 3, 2009): 107–24. http://dx.doi.org/10.1007/s11002-008-9054-1.
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TSOUTSOS, Michail-Christos, and Yorgos Photis. "Spatial point pattern analysis of urban retail stores: the case of twelve large- and medium-sized Greek cities." European Journal of Geography 11, no. 4 (December 16, 2020): 36–63. http://dx.doi.org/10.48088/ejg.m.mar.11.4.36.63.
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The retailers’ profitability and the consumers’ satisfaction depend on finding the optimal location for a retail store. When considering the stores’ spatial distribution, business potential can be understood and a squandering planning of resources can be avoided. In this paper we identify the spatial patterns of retail stores located in the traditional commercial centers of twelve large -and medium-sized Greek cities, aiming to explain why such patterns exist. The type of retail activities was determined using the image of the ground-floor stores provided by the Google Street View (GSV) service and thus 7322 stores were recorded in a geodatabase as point features. The results reveal that the retail stores’ distribution has a clustered and random spatial pattern at least in one city, where the high population density and the increase in rental prices of premises for professional activities constitute the factors that form these spatial patterns respectively.
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Desembrianita, Eva, Mahjudin Mahjudin, and Sukaris Sukaris. "ANALYSIS OF PRELIMINARY FACTORS OF TREND IMPULSIVE BUYING BEHAVIOR ON RETAIL CONSUMER IN SIDOARJOANALYSIS OF PRELIMINARY FACTORS OF TREND IMPULSIVE BUYING BEHAVIOR ON RETAIL CONSUMER IN SIDOARJO." jmm17 7, no. 2 (September 1, 2020): 1–5. http://dx.doi.org/10.30996/jmm17.v7i2.4555.
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Impulsive buying behavior occurs when consumers are in store outlets, so they feel the internal and external influences of the store's environmental situation which can affect consumers in a continuous process, especially in retail stores. The purpose of this study is to analyze internal and external influences which are the driving factors for consumers to make purchase decisions and make impulsive purchases. The population is a study of women who shop at retail stores, the sample is determined by purposive sampling method. The research method uses descriptive qualitative. The results showed the tendency of impulsive buying behavior at outlets prioritizing information by internal hedonic factors. Shopping motivation, price perception and the influence of external factors is the store environment that provides ATM facilities and the name of the consumer's money.
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Khan, Abdullah. "Employment Trends and Relative Influence of U.S. Retail Subsector Employments on GDP." Archives of Business Research 11, no. 8 (August 25, 2023): 189–205. http://dx.doi.org/10.14738/abr.118.15343.
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This paper studies employment trends of the U.S. retail industry and its twelve subsectors for the period 1998 through 2021. The retail subsectors are: motor vehicle and parts dealers (NAICS 441), furniture and home furnishing stores (NAICS 442), electronics retail stores (NAICS 443), building material retail stores (NAICS 444), food and beverage stores (NAICS 445), health and personal care retail stores (NAICS 446), gasoline stations (NAICS 447), clothing and accessories retail stores (NAICS 448), sporting goods, hobby goods, books, and music retail stores (NAICS 451), general merchandise stores (NAICS 452), miscellaneous retail stores (NAICS 453), and nonstore retail stores (NAICS 454). Comparing the pre-pandemic (2017-19) and post-pandemic (2019-21) employment growth rates, this study finds nonstore retailers (NAICS 454) and Food and beverages stores (NAICS 445) to be the most pandemic-proof subsectors in terms of retail employment. Besides multi-jurisdictional employment trends of this industry, this paper also explores the state-level influence of retail sub-sectoral employments on U.S. GDP using a fixed panel regression model. The retail subsectors that displayed statistically significant positive correlation with GDP are motor vehicle dealerships, health and personal care stores, clothing stores, and nonstore retailers such as electronic shopping and mail order businesses. Among the control variables, state-level total patent counts had statistically significant positive correlation with GDP.
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Chauhan, Rahul, and Hendra Martha Fauzy. "THE INFLUENCE OF BRAND TRUST IN MEDIATING CONSUMER ONLINE BEHAVIOR AGAINST BUYING INTEREST IN ONLINE STORES (CASE STUDY OF HYPERMART ONLINE SHOP IN INDONESIA)." Dinasti International Journal of Digital Business Management 1, no. 3 (May 14, 2020): 471–84. http://dx.doi.org/10.31933/dijdbm.v1i3.294.
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The invasion of online stores in Indonesia is very massive, proven by various applications and online stores that are known to have operated and used services by the people in Indonesia. Changes in consumer shopping behavior from offline to online have become routine habits in daily behavior. This raises challenges for retail businesses in business continuity. To maintain business continuity, retail (offline store) must diversify by opening an online store. Having an online store or digital business format is expected to be able to maintain business continuity with the support of brand trust owned by offline stores.
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Tiufany, Britney, and Lina Lina. "THE INFLUENCE OF STORE IMAGE, STORE ATMOSPHERE AND SOCIAL MEDIA MARKETING ON PURCHASE DECISIONS AT SMARTPHONE RETAIL STORES IN PEKANBARU." International Journal of Application on Economics and Business 2, no. 1 (February 28, 2024): 2832–41. http://dx.doi.org/10.24912/ijaeb.v2i1.2832-2841.
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This research aims to determine the influence of store image, store atmosphere, and social media marketing on purchasing decisions at one of the smartphone retails stores in Pekanbaru. The research method is using quantitative approach by distributing questionnaires through offline and online to customers who had made purchases at the store during the period from July - September 2023. The sampling method used a non-probability sampling technique where not all populations have an equal chance with purposive sampling method, which involves the selection of samples based on specific considerations, in a total of 185 respondents. The data analysis technique utilized the Structural Equation Modeling (SEM) model with the Smart PLS 3.0 application. The results of this study indicate a positive and significant influence of store image, store atmosphere, and social media marketing on purchasing decisions at the smartphone retail store. This research provides insights for the store owner to strengthen the store's image, improve the store atmosphere, and effectively utilize social media to positively influence purchasing decisions. The practical implications of this research can assist the retail store in enhancing marketing strategies and store management to increase attractiveness and purchasing decisions.
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Kim, Youn-Kyung, Sejin Ha, and Soo-Hee Park. "Competitive analyses for men’s clothing retailers: segmentation and positioning." International Journal of Retail & Distribution Management 47, no. 12 (December 9, 2019): 1266–82. http://dx.doi.org/10.1108/ijrdm-08-2018-0172.
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Purpose The purpose of this paper is to identify men’s clothing market segments based on store types and generational cohorts and the retail attributes. Design/methodology/approach A total of 2,808 US male consumer data from Predictive Analytics survey were analyzed with correspondence analysis (CA) (to identify segments based on store types and generations), general linear model (GLM) (to determine what retail attributes were important to target each segment) and a Rasch tree model (to test items of each factor in their relative importance). Findings The CA produced three segments: Segment 1 (Gen Y male consumers who frequently shop at specialty stores), Segment 2 (Gen X males who frequently shop at discount stores and online stores) and Segment 3 (Baby Boomers and Seniors who frequently shop at department stores). GLM shows that fundamentals were important to all segments; experiential was most important to Segment 1, while promotion was most important to Segment 3. Rasch tree analysis provided specific information on retail attributes for each store type and each generation. Research limitations/implications Future research could employ both the importance and performance of retail attributes that are measured on a rating scale to understand consumers’ attitudes toward each retail format. Practical implications This study provided men’s clothing retailers with current insights into the male consumer segments based upon generational cohorts and store types from which they can better develop appropriate positioning strategies to satisfy the needs of each segment. Originality/value This study addressed the men’s clothing market, a growing but largely ignored market in the clothing industry and the retail literature.
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Webber, Cleber da Costa, Jorge Oneide Sausen, Kenny Basso, and Claudionor Guedes Laimer. "Remodelling the retail store for better sales performance." International Journal of Retail & Distribution Management 46, no. 11/12 (December 10, 2018): 1041–55. http://dx.doi.org/10.1108/ijrdm-08-2017-0162.
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PurposeThe purpose of this paper is to demonstrate the relationship between strategic remodelling of the retail store and the performance of companies in the retail sector.Design/methodology/approachThe method used was a quantitative and descriptive survey of 93 cases from a sample of 329 retail stores from three chains that had remodelled some of their retail stores.FindingsThe results showed that strategic remodelling improved the performance of the stores surveyed, demonstrating the importance of retail store management as a strategic resource that can improve performance and competitiveness. Applying the balanced scorecard (BSC) perspectives, the retail store strategies had a greater influence on the dimension of internal processes than on other dimensions. Specifically, lighting is the redesign strategy that provides the best performance result.Practical implicationsThe findings offer support to managers who are considering modifications to the retail store. Decisions about strategies related to external visual communication, internal layout, internal visual communication, fixtures, painting of the store, lighting, location of the store and visual merchandising can make a difference in the pursuit for better performance across a range of dimensions.Originality/valueThis paper contributes to both the retail strategy and marketing literature by evidencing the link between specific retail remodelling strategies and performance using the BSC dimensions.
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Vohra, Jyoti, and Pavleen Soni. "Understanding dimensionality of children’s food shopping behaviour in retail stores." British Food Journal 118, no. 2 (February 1, 2016): 450–63. http://dx.doi.org/10.1108/bfj-03-2015-0112.
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Purpose – Marketers try to influence food shopping behaviour of children through various in-store food promotional strategies (FPS). These in-store FPS comprise of attractive packaging, accessibility, availability of foods in wide varieties and presence of helpful and friendly sales personnel. However, little is known about how children buy and the extent to which these marketing strategies are successful. Hence, the purpose of this paper is to investigate food shopping behaviour of children in retail stores and to study the effectiveness of in-store FPS and demographic factors (age and gender of child and monthly family income) on food shopping behaviour of children. Design/methodology/approach – Data have been collected from 473 mothers of children in age category four to 11 years. Data have been analysed through descriptive statistics (means and standard deviations), bivariate correlations, exploratory factor analysis, confirmatory factor analysis and hierarchical regression analysis. Findings – The study explores and validates four factor structure of food shopping behaviour of children in retail stores in Indian settings. These factors include children’s active assessment of foods, impact of availability and variety on children’s purchases, influence of TV food ads on children’s purchases and influence of packaging on children’s food purchases. Further, the findings also reveal that in-store FPS are truly effective in influencing food shopping behaviour of children. Practical implications – Marketers may highlight packaging attributes in food advertisements as they can help escalate food purchase requests of children in retail stores. In addition to this, food advertising is strongly associated with assessment of foods in retail stores and looking for availability of advertised foods in retail stores. This suggests that food advertising as a medium of communication should not be ignored. However, sales personnel can also be used more effectively as they are seen to help children in identifying availability and variety of foods in retail stores. Originality/value – As no such study has been conducted so far (to the best of researcher’s knowledge), this study potentially helps in bridging gaps in literature.
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Hasan, Jamal. "E-commerce and its impact on retail stores in Slovakia." Studia Commercialia Bratislavensia 12, no. 41 (June 1, 2019): 16–23. http://dx.doi.org/10.2478/stcb-2019-0002.
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Abstract E-commerce is the purchase and sale of goods and services over the Internet. It assumed that despite the ever-expanding online transaction, the retail shops would not disappear. Various surveys have shown that customers still prefer to shop in stores and the number of purchases is increasing. Currently, they mainly use combinations of ecommerce and retail stores. Before the final purchase in the store, customers prefer to find out all the necessary information via the Internet. In the case of online shopping, customers prefer to look at the product in a retail shop and then purchase it via e-shop. In this paper, we decided to verify my hypothesis. The article aimed to determine the impact of e-commerce on retail stores.
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Hasan, Arif. "Examining Applicability of RSQS with Added Dimensions for Organized Apparel Retailers in India." Paradigm 21, no. 1 (June 2017): 52–74. http://dx.doi.org/10.1177/0971890717701516.
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This study endeavours to validate and develop a scale for organized apparel retail stores, as there is a need to develop and validate a modified instrument. Primary data have been collected from selected organized apparel retailers. Statistical tools, exploratory factor analysis (EFA) and structural equation modeling (SEM), were applied. It revealed that Retail Service Quality Scale (RSQS) model in original form is deficient and less appropriate in the Indian context, modified scale (i.e., Apparel Store Service & Product Quality Scale [ASSPQS]) may exhibit strong model fit for apparel retail sector. The findings and recommendations will enable retail stores to gather insights into current levels of service and product quality and may facilitate them in the improvement of certain aspects in service and product quality of the stores.
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S., Deepa, and P. Chitramani. "Customer Based Retailer Equity of Apparel Retail Stores." Indian Journal of Marketing 46, no. 5 (May 1, 2016): 7. http://dx.doi.org/10.17010/ijom/2016/v46/i5/92485.
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