Journal articles: 'Retailing innovation'

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Davies, Gary. "Innovation in Retailing." Creativity and Innovation Management 1, no. 4 (December 1992): 230–39. http://dx.doi.org/10.1111/j.1467-8691.1992.tb00060.x.

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Quinn, Barry, Lynsey McKitterick, Rodney McAdam, and Michael Brennan. "Innovation in Small-Scale Retailing." International Journal of Entrepreneurship and Innovation 14, no. 2 (May 2013): 81–93. http://dx.doi.org/10.5367/ijei.2013.0111.

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For small retailers facing significant challenges it can be argued that, in light of their restricted resources, innovation is critical for business development and competitive advantage. However, there has been a lack of research into the potential for innovation in small retailing and the types of innovative activity that can be applied. This conceptual paper uses key themes from various literature bases, including small retailing, small business innovation, services and retail innovation, to provide a future research agenda for small retailer innovation.

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Pantano, Eleonora. "Benefits and risks associated with time choice of innovating in retail settings." International Journal of Retail & Distribution Management 44, no. 1 (January 11, 2016): 58–70. http://dx.doi.org/10.1108/ijrdm-03-2015-0047.

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Purpose – The innovation success requires a deep understanding of risks and benefits of the process, as well as of the best moment for innovating. The purpose of this paper is to explore the current retailers’ choice of innovating in terms of being the first innovator imitating competitors’ innovations, by declining the benefits and risks associated with the both strategies. Design/methodology/approach – Building on qualitative data from retail industry, with emphasis on fashion (including clothes, jewelry, and accessories), the investigation provides an empirical contribution to the emerging area on innovation management in retailing through its in-depth investigation of the strategies of eight case retailers who introduced technological innovations in the last three years, and by mapping the patterns between strategy and outcomes. Findings – The analysis revealed how pioneers and followers acted their strategies for achieving benefits and reducing the encountered risks. In particular, findings identify to what extend pioneers act according the technology push and followers according to the demand pull. Originality/value – The research starts from the definition of the time choice of innovating, and the subsequent choice of being the first innovation adopter or the imitator. The insights support scholarly exploration of innovation management by offering a new marketing management perspective, and providing practitioners with a better understanding on the time choice for innovating in retailing and also in broader empirical settings.

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Koroth, Arun Koyadan, Grzegorz Mazurek, and Przemysław Pater. "Disruptive Innovation in Automotive Retailing." Journal of Management and Business Administration. Central Europe 27, no. 1 (March 15, 2019): 44–59. http://dx.doi.org/10.7206/jmba.ce.2450-7814.238.

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Pantano, Eleonora, Constantinos Vasilios Priporas, and Charles Dennis. "A new approach to retailing for successful competition in the new smart scenario." International Journal of Retail & Distribution Management 46, no. 3 (March 12, 2018): 264–82. http://dx.doi.org/10.1108/ijrdm-04-2017-0080.

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Purpose This study develops the idea of smart retailing, exemplified in innovative, technology-enriched retail services as part of service-oriented strategies. In particular, the purpose of this paper is to provide a new integrated framework to understand the emerging retail scenario based on the smart usage of technologies to improve retail service and develop innovation management strategies. This framework will provide a comprehensive understanding the basic forms of smart retailing as the current competitive scenario. Design/methodology/approach As a viewpoint, this paper employs an interdisciplinary approach, drawing upon the actual challenges in retailing, to propose a new perspective, the smart retailing one, to describe the new competitive scenario and formulates an emerging research agenda. Findings The present paper contributes to research on innovation and technology management for retailing by examining the key dimensions of smart retailing, which aims to enhancing retail service quality and retailers’ performance. Originality/value The paper clearly explains how current retailing is moving to a smart perspective, and how retail management should be adapted to successfully perform in the current service-dominant logic scenario, as consequence of the increasing consumer involvement in service co-production and the rapid growth of digital technologies.

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Larke, Roy. "Innovation and Dynamics in Japanese Retailing." Asian Business & Management 5, no. 1 (February 9, 2006): 137–39. http://dx.doi.org/10.1057/palgrave.abm.9200153.

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Zhao, Mingxiao. "Driving Forces behind Regional Retail Network and Thoughts on Innovative Development." E3S Web of Conferences 235 (2021): 03055. http://dx.doi.org/10.1051/e3sconf/202123503055.

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The past decade of innovation in the retailing industry has formed a general framework for regional retailing in China. Such achievement is a result of reckless efforts and the nature of business. This paper focuses on future regional retailing based on the motivation behind the existing regional retailing network and proposes suggestions in terms of market positioning, competitiveness, regional alliance, and technical support.

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Hristov, Latchezar, and Jonathan Reynolds. "Perceptions and practices of innovation in retailing." International Journal of Retail & Distribution Management 43, no. 2 (February 9, 2015): 126–47. http://dx.doi.org/10.1108/ijrdm-09-2012-0079.

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Purpose – The purposes of this paper are to develop a more complete understanding both of the characteristics of innovation within retail firms and of the ways in which retailers perceive innovation and measure its effectiveness. Whilst there is a broad consensus that innovation is an application of new ideas that stimulate economic performance, the term attracts a wide range of interpretations that are largely contingent upon the context within which innovation occurs. Design/methodology/approach – These aims are achieved through analysis at the level of the firm by means of qualitative research in the form of a series of in-depth interviews with more than 50 senior retail executives and other industry experts internationally. Findings – The research results show that whilst retailers clearly recognise the important role of innovation for successful business performance, innovation in retailing nevertheless possesses a range of sector-specific meanings and measurement approaches that are distinct from more generic understandings of the phenomenon. Originality/value – Whilst the paper summarises relevant literatures and presents the results of the primary research it also sets out a number of novel conceptual frameworks, which seek better to categorise the perceived meanings of retail innovation and the measurement tools most frequently employed to determine innovation effectiveness in retail firms. The proposed frameworks facilitate future scholarly exploration but are also of use to practitioners as a means of better understanding the nature of innovation within their businesses.

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Tumbe, Chinmay, and Shashank Krishnakumar. "From bazaar to Big Bazaar." Journal of Historical Research in Marketing 10, no. 3 (August 20, 2018): 312–30. http://dx.doi.org/10.1108/jhrm-12-2017-0078.

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Purpose This paper aims to understand the factors affecting the evolution of retailing in India since the mid-nineteenth century. Design/methodology/approach This paper compares the trajectories of four distinct retail stores in India – Spencer’s pan-Indian retailing empire since 1863, Akbarallys’ department store chain in Mumbai since 1897, Apna Bazar’s consumer cooperative chain in Mumbai since 1948 and the Future Group’s pan-Indian retailing chain since the 1980s. Historical sources include firm biographies and newspaper archives. Findings This paper proposes a systems theory linking environmental influences and service innovation, to explain the evolution of retailing in India since the mid-nineteenth century. The key environmental influence on retailing has been state patronage – colonialism and high-end department stores until the 1940s, socialism and cooperative stores until the 1980s and liberalisation with restricted foreign direct investment in retailing until 2015 associated with indigenous corporate large retail format stores. Service innovation in terms of home delivery and recreation of the bazaar atmosphere due to norms on gender and community have also interacted to shape individual success in modern retailing and the dominance of small shop retailing over the long run. Research limitations/implications This paper questions standard accounts of retailing history in India that began with the late-twentieth century by showing the scale of a pan-Indian retailing chain in the early-twentieth century. It also provides an account of retailers that is missing in the current literature on the history of consumption in India. Practical implications Findings of this study will be useful to marketing professionals and teachers who wish to learn more about the history of retailing in India. It also shows how retailers navigated changes in the regulatory and business environment. Originality/value Through a comparative study, this paper outlines the environmental influences on retail formats and service innovation strategies that are required to serve the Indian market. It also brings to fore the significance of retailing chains in colonial India.

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Reynolds, Jonathan, and Latchezar Hristov. "Are there barriers to innovation in retailing?" International Review of Retail, Distribution and Consumer Research 19, no. 4 (September 2009): 317–30. http://dx.doi.org/10.1080/09593960903331295.

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Holweg, Christina, and Eva Lienbacher. "Social Marketing Innovation: New Thinking in Retailing." Journal of Nonprofit & Public Sector Marketing 23, no. 4 (October 2011): 307–26. http://dx.doi.org/10.1080/10495142.2011.623548.

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Mitchell, Ian. "Retailing innovation and urban marketsc.1800‐1850." Journal of Historical Research in Marketing 2, no. 3 (August 10, 2010): 287–99. http://dx.doi.org/10.1108/17557501011067824.

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Kubo, Tomokazu. "Wheel of retailing in Japan: A multi-level analysis of retailing format innovation." Journal of Marketing & Distribution 20, no. 2 (2017): 65–79. http://dx.doi.org/10.5844/jsmd.20.65.

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Swindley, David, and Clare Thompson. "Hospital Retailing." Service Industries Journal 12, no. 2 (April 1992): 210–19. http://dx.doi.org/10.1080/02642069200000023.

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Murray, Agnes, and David Demick. "Wine retailing in Ireland: the diffusion of innovation." International Journal of Wine Marketing 18, no. 3 (September 2006): 204–17. http://dx.doi.org/10.1108/09547540610704765.

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Tao, Qiong, and Yingjiao Xu. "Fashion subscription retailing: an exploratory study of consumer perceptions." Journal of Fashion Marketing and Management: An International Journal 22, no. 4 (September 10, 2018): 494–508. http://dx.doi.org/10.1108/jfmm-11-2017-0123.

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Purpose Fashion subscription service is a newly emerged retailing model that provides an innovative way of shopping to meet consumers’ fashion needs. From the perspective of innovation adoption, the purpose of this paper is to provide an insight of consumers’ perceptions as well as adoption intention of this innovative retailing format. Design/methodology/approach This research is qualitative in nature, utilizing focus group study approach. In this paper, content analysis was applied to analyze the data. Findings While possessing varying degrees of knowledge about fashion subscription retailing, the participants shared the following perceptions of relative advantages, including convenience, personalization, consumer excitement, opportunities to try new styles, and opportunity to better manage their apparel budget. Concerns mainly focused on missing social shopping experiences and the hassle in the cancellation process. The overall adoption intention was high. Research limitations/implications Due to the nature of this research, the sample size was limited and results may not be generalized. This research paid less attention to individual differences, in terms of demographic and psychographic characteristics. Practical implications Future marketing could focus more on educating consumers about the attributes of the services they provide. Retailers can strategically leverage the positively perceived advantages in their marketing communications to enhance consumers’ adoption intention of their services. Originality/value The paper fills a gap in the literature on consumer behavior toward fashion subscription retailing and sheds light for companies in their endeavors to excel in this new retailing venue.

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Huang, Pei-Yuh, Shigeru Kobayashi, and Kazuhito Isomura. "How UNIQLO evolves its value proposition and brand image: imitation, trial and error and innovation." Strategic Direction 30, no. 7 (June 3, 2014): 42–45. http://dx.doi.org/10.1108/sd-04-2014-0058.

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Purpose – The purpose of this paper is to clarify how a competitive company develops its own method to create innovation by utilizing imitation and learning. Design/methodology/approach – The paper examines the case of Fast Retailing from the viewpoint of imitation strategy. Findings – Fast Retailing constantly explores and imports business ideas, evolves its business model through trial and error and finally creates innovation. Practical implications – The paper emphasizes the importance of imitation strategy that flexibly accepts and extends business ideas through learning, creates new values by evolving a business model and combines them with corporate identity and brand. Originality/value – The case study of Fast Retailing suggests that the successful imitation is enabled by flexible corporate culture and redefining its corporate identity and brand through the process of evolving its business model.

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Alexander, Andrew, Gareth Shaw, and Louise Curth. "Promoting Retail Innovation: Knowledge Flows during the Emergence of Self-Service and Supermarket Retailing in Britain." Environment and Planning A: Economy and Space 37, no. 5 (May 2005): 805–21. http://dx.doi.org/10.1068/a3741.

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The notion of innovation underpins many studies of change within the literatures of retail management and the new retail geography. However, conceptualisation of the innovation process within retailing has remained surprisingly partial, with insufficient attention being given to the processes of knowledge management and learning within the firm. The authors illustrate the importance of such themes by reference to the key organisational and technological changes surrounding the development of self-service and supermarket retailing in Britain during the postwar years 1945–65. A conceptual framework derived from a reading of the business-management and economic geography literatures is employed to analyse the innovation transfer and related knowledge-management processes that influenced retail change during this critical period.

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Alexander, Nicholas. "Retailing Post-1992." Service Industries Journal 10, no. 1 (January 1990): 172–87. http://dx.doi.org/10.1080/02642069000000007.

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Savitt, Ronald. "Innovation in American retailing, 1919-39: improving inventory management." International Review of Retail, Distribution and Consumer Research 9, no. 3 (January 1999): 307–20. http://dx.doi.org/10.1080/095939699342589.

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Brown, Stephen. "Innovation and Evolution in UK Retailing: The Retail Warehouse." European Journal of Marketing 24, no. 9 (September 1990): 39–54. http://dx.doi.org/10.1108/03090569010135927.

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Godley, Andrew. "Foreign Multinationals and Innovation in British Retailing, 1850-1962." Business History 45, no. 1 (January 2003): 80–100. http://dx.doi.org/10.1080/713999300.

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Mehta, Subhash C., and R. S. Wickramasuriya. "Innovation in Conventional Retailing: The Econ Minimart of Singapore." Vikalpa: The Journal for Decision Makers 14, no. 1 (January 1989): 13–20. http://dx.doi.org/10.1177/0256090919890103.

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In the early 80s, the survival of traditionally run neighbourhood provision stores in Singapore was threatened by the advent of large modern supermarkets. The highly urbanized Singaporeans were increasingly taking to these attractively laid out and well serviced supermarkets. The independent small provision store operators were quick to see the writing on the wall. With the leadership of some visionary entrepreneurs and some governmental support, they were mobilized to organize themselves into a voluntary chain of store operators. Based upon a systematic study of the changing pattern of consumer needs and preferences, they have evolved into a large, highly successful, and profitable provisions store chain while retaining their cultural identity and place as the neighbourhood store. Mehta and Wickramasuriya analyse the marketing strategy underlying the phenomenal success of this innovation to upgrade conventional retailing.

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Lindberg, Malin, Kristina Johansson, Helena Karlberg, and Johanna Balogh. "Place Innovative Synergies for City Center Attractiveness: A Matter of Experiencing Retail and Retailing Experiences." Urban Planning 4, no. 1 (January 24, 2019): 91–105. http://dx.doi.org/10.17645/up.v4i1.1640.

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By investigating the occurrence of place innovative synergies between retail and tourism in a small-sized Swedish city, this article advances knowledge on how city center attractiveness can be enforced in a rural context with competing online shopping and suburban/out-of-town shopping centers. Previous studies of city center attractiveness, place innovation, and social innovation help distinguish innovative intertwinement of correlated trends of experiencing retail and retailing experiences, augmenting customer experiences through place-based characteristics. Interviews, workshops, and participatory observations with entrepreneurs, business promoters, and municipality representatives reveal three dimensions of place innovative synergies in city center attractiveness: 1) innovative variance in city center retail and tourism, 2) innovative interwovenness between the city center identity and its configuration, content, and communication, and 3) innovative interaction between retailers and tourism entrepreneurs in city center events. A key question is whether synergies in temporal events and everyday commerce are sufficiently combined, in order to engender encompassing renewal.

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Kotzab, Herbert, and Maria Madlberger. "European retailing in e‐transition?" International Journal of Physical Distribution & Logistics Management 31, no. 6 (August 2001): 440–62. http://dx.doi.org/10.1108/eum0000000005590.

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Marín-García, Antonio, Irene Gil-Saura, and M. Eugenia Ruíz-Molina. "How do innovation and sustainability contribute to generate retail equity? Evidence from Spanish retailing." Journal of Product & Brand Management 29, no. 5 (November 22, 2019): 601–15. http://dx.doi.org/10.1108/jpbm-12-2018-2173.

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Purpose In the current dynamic and competitive environment in which retail companies operate, store equity is a differentiating factor. In view of the scarce research found regarding the links between the variables traditionally related to brand equity (store awareness, store image, store perceived quality and store loyalty) and innovation, sustainability and the global retail equity, this study aims to examine these links in depth. Design/methodology/approach For a sample of 510 customers of grocery retail establishments and with the help of a structured questionnaire, the relationships between the variables defined in this research were examined using a structural equations model. Findings The authors find evidence in favor of the positive influence of innovation and sustainability on the variables related to brand equity. Likewise, store loyalty to the establishment, influenced by store image and perceived quality, emerges as a key variable in the construction of global brand equity. Research limitations/implications This study shows that innovation and sustainability have a significant impact on the variables traditionally linked with brand equity. Practical implications This research shows that new business models should be created through more innovative and sustainable businesses. In this sense, the managers of retail stores should direct their efforts toward actions aimed at implementing innovation, as well as provide evidence of the sustainability of the store’s activities, with the purpose of improving the perception that consumers have of the store. Originality/value The results of this research support the role of store loyalty as key element of brand equity. Also, to the best of authors’ knowledge, this is the first study that addresses the relationship that innovation and sustainability have with the variables linked to store equity.

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PALIC, MIRKO, and MARIJA TOMASEVIC LISANIN. "RETAILING INNOVATION AND MARKETING PERFORMANCE OF GROCERY RETAILERS IN CROATIA." International Journal of Management Cases 11, no. 2 (January 1, 2009): 272–85. http://dx.doi.org/10.5848/apbj.2009.00040.

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Pantano, Eleonora. "Innovation management in retailing: From consumer perspective to corporate strategy." Journal of Retailing and Consumer Services 21, no. 5 (September 2014): 825–26. http://dx.doi.org/10.1016/j.jretconser.2014.02.017.

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Moliner-Velázquez, Beatriz, María Fuentes-Blasco, and Irene Gil-Saura. "Effects of value and innovation on brand equity in retailing." Journal of Brand Management 26, no. 6 (June 12, 2019): 658–74. http://dx.doi.org/10.1057/s41262-019-00159-5.

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Miller, Dale, and Bill Merrilees. "Department store innovation: David Jones Ltd., Australia, 1876-1915." Journal of Historical Research in Marketing 8, no. 3 (August 15, 2016): 396–415. http://dx.doi.org/10.1108/jhrm-01-2014-0001.

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Purpose The purpose of this paper is to investigate the historical contributions of complex innovations (both creative and tactical components) in a formative period in a major Australian department store, David Jones Ltd. Design/methodology/approach The study uses a context-specific lens to examine complex retail innovation. The study adopts a longitudinal design with the focus on a single firm, which met the inclusion criteria. Data collection was predominately from company archival materials and publicly available documents, including newspapers. Findings An in-depth analysis of two complex innovations demonstrates the retailer’s successful management of both marketing exploration (innovation) and marketing exploitation of that innovation. Effective marketing requires operational, tactical marketing exploitation to dovetail marketing exploration. Research limitations/implications The study is limited to one successful department store. Notwithstanding, there are expectations that the lessons extend to many other retailing organizations. Practical implications The practical relevance is clear, with the emphasis on retail innovation (and especially complex innovation) as a basis for both surviving and thriving in an ever-changing marketing environment. Originality/value The use of a complex innovation approach is a novel way of examining marketing history. The study concludes that both marketing exploration and marketing exploitation are essential for retail longevity.

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Ruiz-Molina, Maria-Eugenia, Irene Gil-Saura, and David Servera-Francés. "Innovation as a key to strengthen the effect of relationship benefits on loyalty in retailing." Journal of Services Marketing 31, no. 2 (April 10, 2017): 131–41. http://dx.doi.org/10.1108/jsm-12-2015-0387.

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Purpose This work aims to attempt an in-depth study of the link between relationship benefits and store loyalty, examining the moderating role of the retailer’s degree of innovation in these relations. Design/methodology/approach An equations model has been contrasted based on 820 valid individual structured questionnaires administered to consumers of 13 trade names in four retail distribution sectors (food, textile, electronics and household goods). Findings The results provide evidence of the positive influence of relationship benefits on store loyalty and in particular the benefits stemming from trust. The links between social and special treatment benefits in relation to loyalty are, however, significantly stronger in the less innovative establishments. Research limitations/implications This paper provides evidence of the moderating role of innovation on the relationship between social benefits and special treatment benefits and loyalty. Practical implications Technology may be used as a differentiation tool. The retailer should concentrate its investments on information and communications technology solutions that contribute to enhance the customer experience at the point of sale without neglecting the social dimension to increase the benefits of trust and ultimately, customer loyalty. Originality/value The paper provides an in-depth examination of the retail innovation variable which is scarcely analysed in the literature, offering support for the idea that innovation at the point of sale plays a moderating role in the links between relational benefits and customer loyalty.

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Galipoglu, Erdem, Herbert Kotzab, Christoph Teller, Isik Özge Yumurtaci Hüseyinoglu, and Jens Pöppelbuß. "Omni-channel retailing research – state of the art and intellectual foundation." International Journal of Physical Distribution & Logistics Management 48, no. 4 (May 8, 2018): 365–90. http://dx.doi.org/10.1108/ijpdlm-10-2016-0292.

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Purpose The purpose of this paper is twofold: to identify, evaluate and structure the research that focusses on omni-channel retailing from the perspective of logistics and supply chain management; and to reveal the intellectual foundation of omni-channel retailing research. Design/methodology/approach The paper applies a multi-method approach by conducting a content-analysis-based literature review of 70 academic papers. Based on the reference lists of these papers, the authors performed a citation and co-citation analysis based on the 34 most frequently cited papers. This analysis included multidimensional scaling, a cluster analysis and factor analysis. Findings The study reveals the limited consideration of logistics and supply chain management literature in the foundation of the omni-channel retailing research. Further, the authors see a dominance of empirical research as compared to conceptual and analytical research. Overall, there is a focus on the Western retail context in this research field. The intellectual foundation is embedded in the marketing discipline and can be characterised as lacking a robust theoretical foundation. Originality/value The contribution of this research is identifying, evaluating and structuring the literature of omni-channel research and providing an overview of the state of the art of this research area considering its interdisciplinary nature. This paper thus supports researchers looking to holistically comprehend, prioritise and use the underpinning literature central to the phenomena of omni-channel retailing. For practitioners and academics alike, the findings can trigger and support future research and an evolving understanding of omni-channel retailing.

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Wang, Yan Ling. "Major Retailing Logistics Management Mechanisms." Advanced Engineering Forum 6-7 (September 2012): 768–72. http://dx.doi.org/10.4028/www.scientific.net/aef.6-7.768.

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Due to the emergence of the global economy and increased competition, many of the modern fishing companies have recognized that their fisheries rapid product introduction and service innovation to market the importance of supply chain management. To improve their competitiveness, many modern fishing companies have accepted supply chain management to improve organizational effectiveness and achievement of organizational objectives, increase customer value, better use of resources, and improve profitability. Consider adhere to enterprise operational efficiency to improve collaboration and client response in the modern fisheries management advocated by business partners, an additional thrust towards a successful competitive strategy. Supply chain management in the fisheries industry has become part of the agenda of the senior management of the fishery production and the retail industry. Appropriate mechanism to optimize fisheries logistics supply chain design and effective fisheries management method is a reference to the fisheries in this article the major retail logistics supply chain management. Soft computing technology based on the proposed new program, and effectively solve the problems by a variety of dynamic segment of the logistics supply chain of the fisheries of the major retail companies.

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Greenley, Gordon E., and David Shipley. "Problems Confronting UK Retailing Organisations." Service Industries Journal 7, no. 3 (July 1987): 353–64. http://dx.doi.org/10.1080/02642068700000038.

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Luceri, Beatrice, Edoardo Sabbadin, and Cristina Zerbini. "Innovation in Tradition: Key Success Factors of New Entrepreneurs in the Retail Trade." International Business Research 10, no. 12 (November 23, 2017): 239. http://dx.doi.org/10.5539/ibr.v10n12p239.

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Have the economic crisis, the digital revolution and the growth of mass retailing changed the success factors of small retailing companies? What impact have they had on the characteristics of the profiles of new entrepreneurs in the retail trade? On the basis of the data collected through a qualitative research by a semi-structured interview on a sample of retailers, the paper aims to provide answers to these questions.The results of the interviews, recorded, transcribed and analysed using the software T-Lab 8.1, highlight the new success factors and, in particular, the key role assumed by web marketing. Moreover, the fact that the retail sector has maintained a strong capacity to create employment is cause for reflection on the employment potential of the small companies in the more traditional sectors. The importance of this sector appears even more significant if we consider the context of economic instability and declining consumption in which these companies are operating.

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Jimeniz, Ed, and Shane Greenstein. "The Emerging Internet Retailing Market as a Nested Diffusion Process." International Journal of Innovation Management 02, no. 03 (September 1998): 281–308. http://dx.doi.org/10.1142/s1363919698000134.

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In this essay, we analyse the diffusion of the Internet and online retailing within the standard framework of diffusion to heterogeneous consumers. We show that many conditions favour the diffusion of Internet retailing in the short run, but not in the long run. We argue that the standard framework needs to account for the "nested" diffusion process. That is, the diffusion of online retailing depends on the diffusion of many other goods, whose underlying diffusion process is also changing. An understanding of these interrelated processes leads to a richer understanding of the prospects for the long-term diffusion of online retailing.

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Nagovitsina, L. P., and Zh P. Shnorr. "DETERMINANTS OF INNOVATION RETAILING DEVELOPMENT IN THE CONTEXT OF DIGITAL ECONOMY." Herald of the Belgorod University of Cooperation, Economics and Law 6, no. 79 (2019): 52–71. http://dx.doi.org/10.21295/2223-5639-2019-6-52-71.

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Hvass, Kerli Kant. "Business Model Innovation through Second Hand Retailing: A Fashion Industry Case." Journal of Corporate Citizenship 2015, no. 57 (March 1, 2015): 11–32. http://dx.doi.org/10.9774/gleaf.4700.2015.ma.00004.

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Alexander, Andrew, Simon Phillips, and Gareth Shaw. "Retail Innovation and Shopping Practices: Consumers' Reactions to Self-Service Retailing." Environment and Planning A: Economy and Space 40, no. 9 (September 2008): 2204–21. http://dx.doi.org/10.1068/a39117.

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Brown, Stephen. "The Retail Park: Customer Usage and Perceptions of a Retailing Innovation." Service Industries Journal 10, no. 2 (April 1990): 364–76. http://dx.doi.org/10.1080/02642069000000036.

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Tonner, Andrea, and Juliette Wilson. "Farm Retailing: Motivations and Practice." International Journal of Entrepreneurship and Innovation 16, no. 2 (May 2015): 111–21. http://dx.doi.org/10.5367/ijei.2015.0181.

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This paper investigates rural diversification strategies, specifically focusing on farm retailing. The study reveals farmers' different motivations and experiences of structural diversification through both farmers' markets and wholly-owned farm shops. Using a qualitative study of eight farm businesses, the authors find that diversification is not always motivated by entrepreneurial objectives. Necessity (push) factors (such as agri-food market inequality) act as the catalysts transforming nascent diversification tendencies. Once the need for diversification is unlocked, farmers face an entrepreneurial choice: those with push motivations (such as risk reduction) choose non-entrepreneurial diversification in the form of farmers' markets, while those with pull motivations (such as business growth) exhibit characteristics of entrepreneurship and engage in entrepreneurial diversification in the form of on-farm retailing.

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Doherty, Anne Marie. "The internationalization of retailing." International Journal of Service Industry Management 18, no. 2 (May 2007): 184–205. http://dx.doi.org/10.1108/09564230710737826.

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Abd Rahman, Sofiah, Rosmimah Mohd Roslin, Zarina Salleh, and Yuslina Liza Mohd Yusof. "Critical success and failure factors in SMEs - the retailing sector." Social and Management Research Journal 5, no. 2 (December 1, 2008): 109. http://dx.doi.org/10.24191/smrj.v5i2.5163.

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Recently, SMIDEC has extended its instrument, acronym SCORE, to measure the 'state of health' of SMEs in the distributive sector. Through this tool, SMEs are rated against six dimensions of capabilities: management, financial, compliance, stock management, marketing, and operations management. The outcome provides an input in identifying the appropriate incentive/assistance and in linking potential SMEs to suitable global partners. This study primarily sets out to assess and enhance this instrument and to compare the success/failure factors of SMEs against SME categorization and ethnicity. An exploratory study by means of focus groups was first undertaken and as a result, non-compliance was included in this study. 'Innovation', another critical dimension to business success, was also incorporated into the framework. Using a stratified area sampling method, 503 SMEs were administered the survey instrument. Data analyses uncovered several key findings. Bumiputera SMEs had better educational background than their non-Bumiputeras counterparts, they claimed to work longer hours, and they rated themselves as having higher positive entrepreneurial traits but their returns (both on revenue and profits) were lower, indicating inefficiency and ineffectiveness in running the retail businesses. All capabilities contributed to the retail SMEs success led by innovation (fi = 0.362), marketing (fi = 0.310), and operations management (fi = 0.310), while non-compliance, proved to be detrimental (fi = -0.195). This study, thus, points out the need to include 'innovation' capability in measuring the 'state of health' of SMEs in the distributive sector and must be included in SCORE.

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Durmusoglu, Serdar S., Dilek Zamantili Nayir, Malika Chaudhuri, Junsong Chen, Ingela Joens, and Stephanie Scheuer. "Barriers to firm service innovativeness in emerging economies." Journal of Services Marketing 32, no. 7 (October 8, 2018): 925–44. http://dx.doi.org/10.1108/jsm-11-2016-0411.

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Purpose This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership on these relationships in an emerging economy, namely, Turkey. Design/methodology/approach The hypotheses were tested using cross-sectional survey data from 148 hotels. The authors use regressions to analyze the data set. Findings The results demonstrate that barriers to innovation need not necessarily impede firm service innovativeness at all times; some of these so-called “barriers” may even act as catalysts that improve firm’s likelihood of adopting innovations. More importantly, the findings suggest that a transformational leadership style alleviates the negative influence of internal barriers on internal service innovativeness dimensions of process, strategic and behavioral innovativeness. Originality/value The positive effect of transformational leadership lessening the detrimental impact of barriers to innovation is a topic in need of research. In addition to examining this phenomenon in a developing country, the authors choose a service retailing industry as a study context: hospitality/tourism. The main reason for choosing this industry is that there is little empirical evidence of service innovation activity in this industry despite the fact that it contributes to a large extent to employment and gross domestic product in most emerging economies, and it is, in fact, a fairly innovative industry. Furthermore, this study presents a unique perspective by investigating small- and medium-sized enterprises (SMEs).

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Chen, Li, Yao Cui, and Hau L. Lee. "Retailing with 3D Printing." Production and Operations Management 30, no. 7 (June 17, 2021): 1986–2007. http://dx.doi.org/10.1111/poms.13367.

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Bèzes, Christophe. "Quel smart retailing en magasin pour quelle expérience omnicanal vécue ?" Recherche et Applications en Marketing (French Edition) 34, no. 1 (August 23, 2018): 95–118. http://dx.doi.org/10.1177/0767370118795420.

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Le smart retailing est actuellement présenté par nombre de consultants et certains chercheurs en innovation comme la solution pour générer une expérience omnicanal bénéfique aux clients comme aux distributeurs. Mais le type de technologies introduites en magasin ne favorise-t-il pas des formes différentes d’expérience omnicanal? Les détaillants sont-ils alors en mesure de contrôler l’expérience omnicanal vécue par leurs clients en agissant sur le contexte expérientiel de leurs magasins ? Basée sur 107 références bibliographiques en marketing, innovation et systèmes d’information, cette synthèse met en évidence quatre formes différentes d’expérience omnicanal selon qu’elles sont déclenchées par le client ou contrôlées par le détaillant, et perçues comme intégrées en termes de marketing ou de technologies. Lorsque le détaillant cherche à trop les contrôler, certaines d’entre elles ne constituent plus qu’une expérience omnicanal de façade pouvant se réduire à une quasi-expérience monocanal (magasin ou site).

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Melacini, Marco, Sara Perotti, Monica Rasini, and Elena Tappia. "E-fulfilment and distribution in omni-channel retailing: a systematic literature review." International Journal of Physical Distribution & Logistics Management 48, no. 4 (May 8, 2018): 391–414. http://dx.doi.org/10.1108/ijpdlm-02-2017-0101.

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Purpose Given the progressive growth of e-commerce sales and the rising interest in omni-channel (OC) retailing amongst academics and practitioners, the purpose of this paper is to provide an up-to-date literature review on the logistics involved when moving towards OC retailing. Specifically, we have examined the main issues relating to e-fulfilment and distribution, highlighting how the topic has been developed over time, and identifying the most promising research streams for the near future. Design/methodology/approach A systematic literature review methodology is adopted. The review is based on 58 papers published from 2002 to 2017 in 34 international journals. The papers were analysed and categorised according to their defining characteristics, methodologies adopted and themes addressed. Findings This paper provides an overview of the main issues relating to e-fulfilment and distribution experienced by companies shifting towards OC, mapped along three dimensions: distribution network design, inventory and capacity management, delivery planning and execution. Despite the growing interest in OC retailing, many key topics are still under-represented, including the evolution of retail distribution networks, assortment planning over multiple channels, the logistics role played by stores in the delivery process and the interplay between different logistics aspects. Originality/value The paper offers insights into the main logistics issues in MC and OC retailing, as well as highlights potential fields for further investigation. From a managerial perspective, this paper is useful for retailers adopting an OC approach to guide their future efforts concerning their business logistics model.

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Godley, A., and S. R. Fletcher. "International Retailing in Britain, 1850-1994." Service Industries Journal 21, no. 2 (April 2001): 31–46. http://dx.doi.org/10.1080/714005017.

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Freathy, Paul, and Frank O'Connell. "Employment relationships within European airport retailing." Service Industries Journal 23, no. 4 (September 2003): 114–34. http://dx.doi.org/10.1080/02642060412331301042.

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Chang, Li-Hui, Ye-Sho Chen, and Hsi-Lin Liu. "Explaining innovation in tourism-retailing contexts by applying Simon’s Sciences of the Artificial." Journal of Hospitality and Tourism Technology 6, no. 1 (March 16, 2015): 40–58. http://dx.doi.org/10.1108/jhtt-02-2015-0012.

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Purpose – This study aims to use Simon’s theory of strategies to explain Ever Rich’s strategies for introducing innovation. Ever Rich is a very successful duty-free shop in Taiwan that makes profits by improving airport lobby/terminals and enhancing Taiwan’s tourism brand image. This study shows a design artifact to explain Ever Rich’s strategies for introducing innovation. The design artifact is based on Herbert Simon’s classical work of Sciences of the Artificial. The design artifact is also grounded in the theories of customer service life cycle, input-process-output model of strategic entrepreneurship and docility-based distributed cognition. Design/methodology/approach – The authors interviewed the executive management with the pre-determined 14 questions regarding resource inputs, processes of resource orchestration and outputs. Findings – Introducing innovation requires appropriate strategies. Based on Herbert Simon’s research on “Science of the Artificial”, this case shows a design artifact of strategies for introducing innovation. The design artifact is in line with Ever Rich’s corporate philosophy, including training and education of duty-free professionals, customer-oriented services, guarantee stringent quality control of products, newness and innovation and contributions to community. The design artifact, therefore, serves as a source of discovery with benefits for knowledge-building and relationship-building that are useful for students and practitioners. Practical implications – The success of this case and the reasons of success can be an inspiration for others. Originality/value – A significant contribution of the paper is that the design artifact serves as a source of discovery with benefits for knowledge-building and relationship-building that are useful both for students and practitioners.

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Journal articles on the topic 'Retailing innovation'

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