Relevant bibliographies by topics / Returning goods Consumer satisfaction

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Returning goods Consumer satisfaction'

Author: Grafiati
Published: 4 June 2021
Last updated: 7 February 2022

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Journal articles on the topic "Returning goods Consumer satisfaction"

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Baier, Daniel, Theresa Maria Rausch, and Timm F. Wagner. "The Drivers of Sustainable Apparel and Sportswear Consumption: A Segmented Kano Perspective." Sustainability 12, no. 7 (2020): 2788. http://dx.doi.org/10.3390/su12072788.

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The steady increase of sustainable consumer behavior leads companies to strengthen their efforts to become socially and ecologically more sustainable. Particularly in the clothing and footwear industry, more and more companies are aware of their need to fundamentally adapt the way they create value. Sustainability offerings are developed, e.g., usage of upcycled materials (e.g., ocean plastic), circular business models (e.g., decomposition of returned products into components for new ones), as well as adapted product ranges (e.g., smaller or with fewer fashion cycles). However, it is frequentl
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Rinda Rosmala. "FUNGSI UTILITAS BARANG HALAL." At Taajir : Jurnal Ekonomi, Bisnis dan Keuangan Syariah 1, no. 1 (2019): 19–28. http://dx.doi.org/10.47902/attaajir.v1i1.24.

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 The goal of consumers is to find the highest satisfaction. Determination of goods or services for consumption is based on satisfaction criteria. The consumption limit is only budgetary capacity. As long as there is a budget to buy goods or services, then these items will be consumed. In other words, as long as the consumer has income, nothing can prevent him from consuming the desired item. This attitude will clearly deny consideration of the interests of others or consideration of other aspects such as halal. Such consumer behavior, of course, cannot be taken for granted in the
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García, Sara, Lorena Carrete, and Pilar Arroyo. "Automobile manufacturers, marketing channels and consumer loyalty." Contaduría y Administración 65, no. 3 (2019): 191. http://dx.doi.org/10.22201/fca.24488410e.2020.2411.

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The aim of this paper is to demonstrate the importance of cooperation between manufacturers of durable goods, specifically cars, and their marketing channels to accomplish strategic goals such as customer retention. A survey was administered to 644 owners of sub-compact cars manufactured by the three lead automakers in Mexico—Nissan, GM and Volkswagen. Based on this data, multi-scales measuring key concepts were validated and a regression analysis applied to test the research hypotheses. Results indicate satisfaction with the car brand and satisfaction with the after-sales services equally con
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Menidjel, Choukri, Abderrezzak Benhabib, and Anil Bilgihan. "Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty." Journal of Product & Brand Management 26, no. 6 (2017): 631–49. http://dx.doi.org/10.1108/jpbm-05-2016-1163.

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Purpose The purpose of this empirical study is to investigate both the relationships among brand satisfaction, trust and loyalty and the moderating effects of personality traits, namely, consumer innovativeness, variety-seeking and relationship proneness, in the context of fast-moving consumer goods. Design/methodology/approach Data were collected using a survey of 443 consumers. Structural equation modeling, specifically partial least squares regression, was used to test the theoretical model. Findings The findings indicate that brand loyalty is the most affected (both directly and indirectly
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DAYAMANI, Dr T. CHRISTY. "A Study Of Consumer Behaviour On Consumer Durables With Reference To Tirunelveli District." Thematics Journal of Geography 8, no. 9 (2019): 43–52. http://dx.doi.org/10.26643/tjg.v8i9.8100.

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Consumer durables have arisen as one of the fastest-growing sectors in India. The purposes of this paper are to comprehend the satisfaction of buying behaviour of consumer durable goods in Tirunelveli District. The study has the following goals.
 
 
 
 To study the socio-economic characteristics of sample consumers in Tirunelveli District.
 
 
 
 
 
 To find out durable products influenced by the consumers in their home.
 
 
 
 
 
 To analyse the sources of influence on consumers in respect of purchase decision on
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Bonnal, Liliane, and Xavier Moinier. "Elements Of Pharmacy Service And Satisfaction: Patient Versus Consumer?" Journal of Applied Business Research (JABR) 30, no. 2 (2014): 479. http://dx.doi.org/10.19030/jabr.v30i2.8419.

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The objective of this paper is to identify the characteristics of what makes retail pharmacies able to guarantee and ensure better customer satisfaction. We have identified the core attributes of retail pharmacies as well as the factors that can contribute to better customer satisfaction in a regulated economic context (pharmacies being in a monopolistic situation regarding the sales of medicines). The aim of this analysis is to check if pharmacies customers behave as patients or consumers. If the factors linked to the consumption of pharmaceutical products have similar contributions to those
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Almeida, Felipe. "Society and brain: A complementary approach to Thorstein Veblen’s conspicuous consumer based on Tibor Scitovsky’s neuropsychology." Nova Economia 26, no. 2 (2016): 347–67. http://dx.doi.org/10.1590/0103-6351/2994.

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Abstract: The goal of this study is to complement Thorstein Veblen's conspicuous consumer approach to economics with Tibor Scitovsky's neuropsychological analysis. This is undertaken by exploring the psychological basis of both theories. Veblen's conspicuous consumer emulates the leisure class, which consumes what can be understood as the best goods of a society. These goods are associated with the concept of social satisfaction rather than physical satisfaction. Veblen's conspicuous consumer decision making is introduced here according to insights from the American pragmatic school of philoso
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Manchanda, Rimple, and Srikant Manchiraju. "New measure of consumer well-being for Indian car users." Ekonomski pregled 71, no. 5 (2020): 531–53. http://dx.doi.org/10.32910/ep.71.5.5.

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Consumers today tend to look for material comfort and satisfaction from use and consumption of range of consumer durable goods, which are expected to induce consumer well-being. The current study investigates the consumer well-being of car users in Delhi and National Capital Region as this region has been recognized as biggest automobile market in India. Car industry is in the focus of the study because of its distinct features viz-aviz other consumer durable goods. The study is built around the existing conceptualization and measures of consumer well-being and intends to develop a separate me
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Okunade, O. S., and S. A. Daodu. "A distribution network design for fast-moving consumer goods." Nigerian Journal of Technology 39, no. 4 (2021): 1050–57. http://dx.doi.org/10.4314/njt.v39i4.11.

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A distribution network design of fast-moving consumer goods ensures distribution of products in an effective manner by giving maximum customers’ satisfaction and minimum distribution cost. The study evaluates the distribution through direct shipment and the use of intermediate shipment for distribution of products from plant to depots. A real-life case study in Southwestern Nigeria was defined and solved as a linear programming model to minimise total cost of distribution from plant to the depots with consideration of four routing options. The results show that distribution through intermediar
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Pednekar, Achut P. "Customer Satisfaction And Its Inference Towards Select Fast Moving Consumer Goods: A Study." Journal of Commerce and Management Thought 6, no. 4 (2015): 706. http://dx.doi.org/10.5958/0976-478x.2015.00043.9.

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Dissertations / Theses on the topic "Returning goods Consumer satisfaction"

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Bhatia, Namita. "Return policies for customer purchases." Restricted to subscribing institutions, 2004. http://proquest.umi.com/pqdweb?did=790246201&sid=1&Fmt=2&clientId=1564&RQT=309&VName=PQD.

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Pei, Zhi. "Internal and External Drivers of Consumers’ Product Return Behaviors." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc804862/.

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Product return is a necessary part of the exchange process between companies and customers. It accounts for approximately 16% of total sales and a reduction in retailer / manufacturer profits by 3.8% on average. However, industry data also indicates that a significant portion of products are returned for reasons other than product failure – e.g., change of mind, found a lower price elsewhere, or fraudulent and unethical reasons. Consequently, many firms (e.g., REI) have altered their generous return policies to protect their profits. However, it’s been found that the restricted return policy
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Hofmann, Nadine Elisabeth. "Testing a heuristic that determines customer service level in a two-echelon inventory system." Thesis, University of British Columbia, 1985. http://hdl.handle.net/2429/24399.

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The purpose of this thesis is to test, via a GPSS simulation, a heuristic developed by B.A. Rosenbaum. The heuristic determines the level of service a customer receives in a multi-echelon inventory system. The system consists of one central Distribution Centre (DC) which is the source of supply for eight Regional Distribution Centres (RDC's), which themselves are the source of supply for customer demand. Service is defined to be the fraction of demand met from on-hand stock at the location where the order is placed. Two distinct sets of tests on the heuristic are performed in this thesis. Fir
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Li, Jiukun. "Equilibrium models in supply chains." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38523589.

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Morel, Magali, and Francis Kwakye. "Green marketing: Consumers´ Attitude towards Eco-friendly Products and Purchase Intention in the Fast Moving Consumer Goods (FMCG) sector." Thesis, Umeå universitet, Företagsekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-59596.

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The research study is on the green marketing but specifically on consumers’ attitudes and purchase intention of eco-friendly products. It has been the global concern for the purpose of the preservation of the polluting and degradation of environment. Many studies have been done on the green marketing exploring the importance of the topic and relationship to the attitude and purchasing behavior of the consumers of eco-friendly products. Through the vital information provided by the expertise, competent and experience researchers, companies have understood the importance of green marketing in or
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Li, Jiukun, and 李久坤. "Equilibrium models in supply chains." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38523589.

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Adams, Ashraf. "The impact of utilitarian and hedonic needs satisfaction on brand trust, brand affect and brand loyalty for selected fast moving consumer goods in South Africa." University of the Western cape, 2016. http://hdl.handle.net/11394/5556.

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Magister Commercii - MCom<br>The concept of brand loyalty highlights the importance of brands in marketing strategy development because it leads to a stream of benefits for the company (lower marketing costs, less price sensitivity, greater market share and greater profits). Questions thus arise about how brand loyalty is achieved, especially for low involvement product categories classified as fast moving consumer goods (FMCGs). Models of how brand loyalty is built have been tested and most agree that brand loyalty is linked to satisfying customer needs. Knowledge about the type of needs (uti
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Rånman, Cecilia, and Axel Bendes. "To Gift or not to Gift? : Reciprocity at a Durable Goods Retailer." Thesis, Linköpings universitet, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-158518.

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Due to intense competition, retail stores are today forced to come up with exciting new sales promotional ideas to remain a relevant choice for customers. Gift giving is a sales promotional tool which has previously demonstrated to increase customer satisfaction and spending - an ideal situation for any retailer. However, gift giving has only been researched and confirmed for retailers that offer consumable goods. It has yet to be measured in a context where it is of greater difficulty for the customer to spend more than planned. This research fills that void by conducting a field experiment a
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Kuan, Hsin-Chieh, and 管信傑. "The Consumer Satisfaction Analysis of Private Brand Sporting Goods-A Case Study of Hallson Sporting Goods." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/4gx67k.

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碩士<br>亞洲大學<br>經營管理學系碩士在職專班<br>105<br>This study takes Hallson Sports Goods Co., Ltd. as an example to probes how a company which owns its private brand survives in such a competitive Red Sea Market. First, investigated its current status quo by interview to figure out its business profile; next, set hypotheses of this study according to Literature Review and then designed the questionnaire of this study; finally, distributed 200 questionnaires to Hallson’s consumers in Taiwan for further marketing research. Questionnaires analyzed by quantitative analysis indicate that consumers willingly choo
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CHUNG, YA-JU, and 鍾雅如. "A Research on the Consumer Protection Law about the Hesitation Period Applied to the Dispute over Returning the Digital Goods Purchased Online." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/28381468589869247744.

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碩士<br>臺北市立教育大學<br>國民小學教師在職進修公民與社會教學碩士學位班<br>101<br>Since 2003, it has been nine years that online shopping is applied to the regulations of mail-order trading in the Consumer Protection Law. The rights and interests, which relate to numerous domestic and foreign businesses as well as more than 9.42 million consumers, are only regulated by an obsolete law. With the passage of time, along with the advance in technology and boom development of online shopping, there is considerable space for the relevant regulations to be amended. Therefore, this research focuses on applying the Consumer Protecti
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Books on the topic "Returning goods Consumer satisfaction"

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Forst, Patricia. How to return just about anything. Oliver-Nelson Books, 1992.

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Wiederkaufentscheidungsprozess bei Verbrauchsgütern: Ein verhaltenswissenschaftliches Erklärungsmodell. P. Lang, 1991.

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Byrne, Patrick M. Improving quality and productivity inthe logistics process: Achieving customer satisfaction breakthroughs. Council of Logistics Management, 1991.

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Byrne, Patrick M. Improving quality and productivity in the logistics process: Achieving customer satisfaction breakthroughs. Council of Logistics Management, 1991.

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Nathan, Shedroff, and Rhea Darrel, eds. Making meaning: How successful businesses deliver meaningful customer experiences. New Riders, 2006.

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Diller, Stephen. Making Meaning. New Riders, 2007.

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Diller, Stephen. Making meaning: How successful businesses deliver meaningful customer experiences. New Riders, 2008.

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Diller, Stephen. Making meaning: How successful businesses deliver meaningful customer experiences. New Riders, 2008.

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Nachkaufmarketing Im Bekleidungseinzelhandel: Eine Analyse Unter Besonder Beruckisichtigung Des Redistributionsverhaltens der Konsumenten Und Des Redi (Schriften Zu Distribution Und Handel,). Peter Lang Publishing, 1999.

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Diller, Steve, Darrel Rhea, and Nathan Shedroff. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (VOICES). New Riders Press, 2005.

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Book chapters on the topic "Returning goods Consumer satisfaction"

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Hill, Berkeley. "Explaining the behaviour of individuals: theory of consumer choice." In An introduction to economics: concepts for students of agriculture and the rural sector, 5th ed. CABI, 2021. http://dx.doi.org/10.1079/9781800620063.0002.

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Abstract This chapter first introduces the concepts of utility, margin, and free goods. It then discusses two theories to explain consumer behaviour: (i) utility theory; and (ii) indifference theory. Both theories make the reasonable assumption that the objective the consumer has in mind is to get the greatest amount of satisfaction possible from the limited amount of purchasing power he or she possesses. The utility theory, while simple in concept, contains some difficulties which the second approach, using indifference curve analysis, overcomes. The concepts are illustrated with examples involving products such as bread, cigarettes, beer and milk.
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Rajagopal, Ananya. "Offer Attractiveness, Decision Conflict, and Consumer Response." In Start-Up Enterprises and Contemporary Innovation Strategies in the Global Marketplace. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-4831-7.ch018.

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Consumer responses to attractive offers, both in terms of consumer satisfaction with the decision process and in terms of subsequent store choice behavior, have been analyzed in this paper through a factorial analysis process, conducted in Mexico in reference to consumer choice and decision satisfaction variables. The results suggest that consumer response to attractive offer is driven to a large extent by two factors: the effect of a discount sale on the available options of goods and the degree of store loyalty. Overall, the discussion of results of the four studies presented in the paper demonstrates that consumer response to clearance sales, both in terms of decision satisfaction levels and attractiveness of retails stores, are strongly influenced by the variables of price sensitivity, attractiveness of products, loyalty and perceived value on available brands.
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Dhavaputhalvi, A. Chitra, and Ally Sornam. "Marketing of Library Management Software Products." In Advances in Library and Information Science. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-1482-5.ch014.

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Marketing is a human activity and it is the process of developing, promoting, and distributing products in order to satisfy customer needs and wants. Products include both goods and services. Goods are also known as tangible products. Services are things which one may not be able to touch, smell, or taste and are called intangible products. The traditional marketing concept focuses on the flow of goods and services from producer to consumer or user. In modern times, marketing is viewed as the anticipation, management, and satisfaction of demand through the exchange process. Product marketing and service marketing are essentially the same. The basic task of marketing remains the same irrespective of the products or services involved in the deal. Service is an activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything.
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Dhavaputhalvi, A. Chitra, and Ally Sornam. "Marketing of Library Management Software Products." In Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-8051-6.ch019.

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Marketing is a human activity and it is the process of developing, promoting, and distributing products in order to satisfy customer needs and wants. Products include both goods and services. Goods are also known as tangible products. Services are things which one may not be able to touch, smell, or taste and are called intangible products. The traditional marketing concept focuses on the flow of goods and services from producer to consumer or user. In modern times, marketing is viewed as the anticipation, management, and satisfaction of demand through the exchange process. Product marketing and service marketing are essentially the same. The basic task of marketing remains the same irrespective of the products or services involved in the deal. Service is an activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything.
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Alvesson, Mats. "Consumption—the shortcomings of affluence." In The Triumph of Emptiness. Oxford University Press, 2013. http://dx.doi.org/10.1093/oso/9780199660940.003.0006.

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My first main theme is consumption, which is the focus of this chapter and the next. However, since consumer culture also has a clear imprint on the other themes covered in this book—education, working life, and organizations— consumption orientations and logics make themselves felt throughout. Consumption development is strongly characterized by zero-sum games and the cultivation of grandiose notions and illusion tricks. And maybe such features are typically most marked in the consumption area (in its more restricted, traditional sense). Consumption is about the satisfaction of needs, desires, and wishes, but of course also about the generation of those orientations. All this involves complicated construction processes. Given the enormous increase in consumption, at least in economically advanced countries, one would expect people to have become more and more satisfied. And perhaps feel saturation. But this is simply not the case. An interesting question is whether economic growth and increased consumption are satisfaction-creating projects? If they are not, and many indicators suggest they are only marginally so, the meaning of increased consumption in the world’s most affluent societies and groups deserves exploration. I start with a discussion of consumer culture, the increasing scope of consumption, and the apparently insatiable demand for additional goods and services, even in the richest countries. Subsequently, I examine some common views about consumption and consumers. The consumer may be regarded as everything from a heroic political figure to an undiscerning fool, from an active creator of meaning to a passive victim of market ideologies, fashion trends, and consumer manipulation. Next, I demonstrate that a massive increase in consumption is paralleled by a continual growth in demand, without any corresponding increase in satisfaction. The question then arises as to whether consumerism can be viewed as a major failure or at least a somewhat unsuccessful political and individual project. This chapter also addresses the significance and effectiveness of efforts to control consumers and consumption. The analysis of consumption continues in Chapter 3, addressing how consumption involves so many aspects and logics other than meeting needs, demands, and wishes, and can only, to a limited degree, be viewed as an ultimately satisfaction-raising enterprise.
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Pikulík, Tomáš, and Peter Štarchoň. "GDPR." In Personal Data Protection and Legal Developments in the European Union. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9489-5.ch013.

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Implementation of the GDPR changed the way how personal data of EU customers are processed. The purpose of this chapter is to explore the links between the rights of customers as a data subject and related aspects of customer satisfaction. Entities in modern economy (encompassing not only goods and services but also intellectual property) generate and process huge quantities of customer data. Information and communication technology (ICT) infrastructure became a basis for the digital economy and society in the EU (settled by Eurostat as ISOC) that definitely replaced the previous era of the information economy that was based on the effective acquisition, dissemination, and use of information. Data-driven marketing puts data at the center of additional value creation and brings new insights and perspectives, included in the results of this research. The impact of GDPR on customer-centric ICT, stronger consumer awareness of data protection rights, creates new pathways to customer centricity and the legal and technical aspects of data processing within the digital economy ecosystem.
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Katta, Rama Mohana Rao, and Chandra Sekhar Patro. "Online Shopping Behavior." In Mobile Commerce. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-2599-8.ch067.

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Online shopping is a recent phenomenon in the field of E-Business with promising results indicating revolutionary change in shopping in the world. Accessibility and convenience are the key drivers for a major shift to online shopping. Due to ever increasing work pressure, multiple roles in life style, paucity of time, consumers are on the lookout of such facility that can suit to their changing needs. Online shopping provides the right solution to get the desired goods and services with a touch on the computer/ mobile screen. Consumers are more connected than ever before and have more information and choices at their fingertips today due to expanding connectivity of internet all over the world. If e-marketers know and understand the factors affecting consumer satisfaction, they can further sharpen their marketing strategies to attract and retain customers. The study focuses on identifying the factors influencing online shopping behavior and the reasons for preferring online shopping compared to shopping in conventional stores.
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Pikulík, Tomáš, and Peter Štarchoň. "GDPR." In Research Anthology on Privatizing and Securing Data. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-8954-0.ch085.

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Implementation of the GDPR changed the way how personal data of EU customers are processed. The purpose of this chapter is to explore the links between the rights of customers as a data subject and related aspects of customer satisfaction. Entities in modern economy (encompassing not only goods and services but also intellectual property) generate and process huge quantities of customer data. Information and communication technology (ICT) infrastructure became a basis for the digital economy and society in the EU (settled by Eurostat as ISOC) that definitely replaced the previous era of the information economy that was based on the effective acquisition, dissemination, and use of information. Data-driven marketing puts data at the center of additional value creation and brings new insights and perspectives, included in the results of this research. The impact of GDPR on customer-centric ICT, stronger consumer awareness of data protection rights, creates new pathways to customer centricity and the legal and technical aspects of data processing within the digital economy ecosystem.
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Alvesson, Mats. "Explaining the consumption paradox— why aren’t people (more) satisfied?" In The Triumph of Emptiness. Oxford University Press, 2013. http://dx.doi.org/10.1093/oso/9780199660940.003.0007.

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Given an average of 2 per cent economic growth and a doubling of the material standard of living every 30–35 years, one would assume that most people would be more than satisfied by now, experience saturation, and not be particularly interested in greater consumption. However, this is hardly the case. Few, except a handful of ‘green’ activists portrayed as naïve and development- hostile, doubt the value of growth and increased consumption. Economic growth is broadly viewed as a self-evidently rational and positive objective, and any stagnation, or a mere 1 per cent growth, is viewed as problematic. This is partly a matter of securing employment, of course, but equally if not more important is the increase of consumption. Why is there no satiation? Why these continual complaints that many groups in society are not getting sufficient increases in pay or grants to have a satisfactory material standard of living? Such questions are addressed in a review of a number of theories and themes that cast doubt on the great consumption project: Why does higher consumption, on the whole, not lead to greater satisfaction in life? Among other things, I touch on the need problem, the difficulty of making wise decisions, and the role played by consumption propaganda in forming and, perhaps, distorting the priorities in life and driving up expectations and claims. All these create considerable ambiguity and uncertainty around wants and consumption as a way of meeting these. I also address the significance of fashion and brands, making consumer satisfaction temporal and contingent upon living up to rising standards for what is acceptable. Finally, I discuss the time aspect and how people with increased consumption possibilities run into time constraints. One could talk here about the time limits of growth. I will also be returning to this book’s principal thesis about the social limits of growth and the problem of much consumption in post-affluent societies being of a positional character and leading to zero-sum games about benefits and satisfaction. The concept of ‘need’ is tricky. It is certainly true that we need food, water, oxygen, warmth, and sensory stimulation.
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Boye, Niels. "Pervasive Healthcare." In Ubiquitous and Pervasive Computing. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-960-1.ch046.

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Pervasive healthcare is a vision for the future of healthcare. Healthcare provisions can be delivered with high quality at low cost along with higher patient-experienced quality and satisfaction as a service on top of a pervasive computing infrastructure, which can be built by integrating communicating computer-power into industrial products and fixed structures in urban and rural spaces. For pervasive healthcare, integration with on body networks sensors and actuators may also be needed. This chapter discusses the prerequisites of this vision from a point of a healthcare professional. A number of parallel advances in concepts have to take place before pervasive healthcare (PH) is matured into a general method for delivering healthcare provisions. The contemporary, most widespread model of healthcare provisions as industrial products with consumer-goods characteristics has to mature into the concepts of welfare economics. New market models have to be developed for PH to pervade society and add value to the health aspects of an individual’s life. Ethical and legal aspects must also be further matured. Maturation of technology is needed. This includes all the components of the “pervasive loop” from sensors to the central intelligence back to the actuators. The “virtual patient/healthy human” as an operational digital representation of the “object/subject of care” also has to be developed. Pervasive healthcare (or the European Union term: ambient assisted living) is a promising field, that has potential to integrate health considerations and health promoting activities for patients and non-patients in their everyday conduct and provide added value to life quality for individuals.
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Conference papers on the topic "Returning goods Consumer satisfaction"

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Linina, Iveta, and Rosita Zvirgzdina. "The consumer loyalty formation process and its particularities in the retail sector." In Business and Management 2016. VGTU Technika, 2016. http://dx.doi.org/10.3846/bm.2016.22.

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Retail sector has always played and important role in the national economy. Any business is tendet towards satisfaction of consumer desires and needs, albeit profits. In relationships between companies and consumers both sides have their interests. For a company it, primary, is to increase the turnover and make profits, while the consumers may have several goals – to obtain the goods or services, to receive the necessary information and attitude. These consumer benefits are the basis for loyalty. Thus, the aim of the present paper is to research the loyalty formation process and its characteri
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2

Al Majzoub, Mohamad, and Vida Davidavičienė. "MULTI-LAYERED MODEL OF E-LOGISTIC." In Business and Management 2018. VGTU Technika, 2018. http://dx.doi.org/10.3846/bm.2018.14.

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Abstract:
Coordinating transactions among companies that allow the appropriate movement of goods, services, and information to consumers from suppliers effectively and efficiently still is hard to accomplish. There are many situations in which the logistic performance failed, frequently because of the difficul-ty of synchronising the business technological systems with the logistic processes, thereby yielding disastrous consequences. Thus causing the loss of time, money, and even certain companies could close and will be weeded out if they do not cope with application of e-logistics while performing the
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Reports on the topic "Returning goods Consumer satisfaction"

1

Vargas-Herrera, Hernando, Juan Jose Ospina-Tejeiro, Carlos Alfonso Huertas-Campos, et al. Monetary Policy Report - April de 2021. Banco de la República de Colombia, 2021. http://dx.doi.org/10.32468/inf-pol-mont-eng.tr2-2021.

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1.1 Macroeconomic summary Economic recovery has consistently outperformed the technical staff’s expectations following a steep decline in activity in the second quarter of 2020. At the same time, total and core inflation rates have fallen and remain at low levels, suggesting that a significant element of the reactivation of Colombia’s economy has been related to recovery in potential GDP. This would support the technical staff’s diagnosis of weak aggregate demand and ample excess capacity. The most recently available data on 2020 growth suggests a contraction in economic activity of 6.8%, lowe
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