Relevant bibliographies by topics / Returns Management Systems and Supply Chain Management

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Returns Management Systems and Supply Chain Management'

Author: Grafiati
Published: 2 July 2021
Last updated: 1 February 2022

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Journal articles on the topic "Returns Management Systems and Supply Chain Management"

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Ranganathan, C., Chen Ye, and Sanjeev Jha. "Market Value Impacts of Information Technology Enabled Supply Chain Management Initiatives." Information Resources Management Journal 26, no. 3 (July 2013): 1–16. http://dx.doi.org/10.4018/irmj.2013070101.

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This study investigates the market value impacts of IT-enabled supply chain systems using event study method. The authors examine abnormal stock returns to investments in IT-enabled SCM systems announced by 346 firms from 2001 to 2004, and find significant, positive abnormal returns for two, three, and five day periods surrounding the event date. Further, the authors employ organizational integration perspective to test if market value impacts differ based on the functional scope, physical scope and the industry context of the SCM systems adopted by the firms. Using a multiple regression analysis, the authors find the abnormal returns to be greater for firms investing in SCM systems with greater functional scope and physical scope. The authors find marginal evidence for the effect of industry context and no impact of firm size on the market value generated from investments in SCM systems.
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Gu, Xiaoyu, Petros Ieromonachou, Li Zhou, and Ming-Lang Tseng. "Optimising quantity of manufacturing and remanufacturing in an electric vehicle battery closed-loop supply chain." Industrial Management & Data Systems 118, no. 1 (February 5, 2018): 283–302. http://dx.doi.org/10.1108/imds-04-2017-0132.

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Purpose Batteries installed on electric vehicles (EVs) should normally be removed when their capacity falls to 70-80 per cent, but they are still usable for other purposes, such as energy storage. This paper studies an EV battery closed-loop supply chain (CLSC) consisting of a battery manufacturer and a remanufacturer. The manufacturer produces new batteries by using natural resources, while the remanufacturer collects returned batteries and makes decisions based on the return quality, that is, to reuse or recycle. The purpose of this paper is to maximise the individual profits through optimising the amount of manufacturing and remanufacturing, respectively, and optimising the purchase price of returned batteries. Design/methodology/approach Based on the Nash equilibrium, this paper develops a three-period model in the CLSC. In period 1, batteries are made from raw materials; in period 2, returned batteries from period 1 are sorted into low quality and high quality. Some high-quality returns can be reused for other purposes while those non-reusable returns are recycled into materials. In period 3, all the returns are recycled into materials. The analytical results are derived. Findings The result of the analyses suggest that first, among the variables that affect the (re-)manufacturing decision, the purchase price for returned batteries plays a critical role. In particular, the price of low-quality returns has more influence than the price of high quality returns. Second, the higher purchase price for re-usable returns does not necessarily lead to a higher return rate of reusable returns. Third, the manufacturer’s profit is normally higher than the remanufacturer’s. This suggests the need to design incentives to promote the remanufacturing sector. And finaly, although it is appreciated that maximising the utilisation of batteries over the life-cycle would benefit the environment, the economic benefit needs further investigation. Originality/value Although the CLSC has been widely studied, studies on the EV battery CLSC are scarce. The EV battery CLSC is particularly challenging in terms of the reusability of returns because used EV batteries cannot be reused for the original purpose, which complicates CLSC operations. This paper explores the interrelationship between manufacturer and remanufacturer, explaining the reasons why recycling is still underdeveloped, and suggests the possibility of enhancing remanufacturing profitability.
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Wang, Chong, Jing Chen, Lili Wang, and Jiarong Luo. "Supply chain coordination with put option contracts and customer returns." Journal of the Operational Research Society 71, no. 6 (April 23, 2019): 1003–19. http://dx.doi.org/10.1080/01605682.2019.1599703.

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Mahindroo, Ankit, Harsh Vardhan Samalia, and Piyush Verma. "Moderated influence of return frequency and resource commitment on information systems and reverse logistics strategic performance." International Journal of Productivity and Performance Management 67, no. 3 (March 5, 2018): 550–70. http://dx.doi.org/10.1108/ijppm-05-2016-0101.

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Purpose Reverse logistics (RL) is a strategic instrument across industries. The rapid evolution of online marketplaces has led to frequent product returns with variations across diversified businesses. These marketplaces have caused potential losses due to fraudulent returns, hence requiring a commitment of resources to RL. With information systems (IS) playing a role in improved supply chain performance, the purpose of this paper is to analyse the impact of a conceptualized IS framework on achieving RL strategic outcomes, under the individual moderating influence of resource commitment (RC) and return frequency. Design/methodology/approach Data have been collected through a questionnaire from top to middle management executives managing the supply chain, logistics and IS. Moderated regression analysis was conducted on the collected sample using Hayes’ (2013) process modeling. Findings The study depicts that IS capability, IS for logistics, IS partnership quality and IS for value addition lead to RL strategic benefits. Also, return frequency and RC act as relatively strong moderators with a negative impact. When analyzed for the individual IS constructs, RC has a stronger moderating impact than return frequency. Practical implications The IS usage framework can be used effectively by practitioners for enhancing strategic RL performances depending on variations in committed resources and return frequency for individual industries. Originality/value The study proposes an IS usage framework for achieving enhanced RL strategic outcomes and emphasizes on the moderating role played by RC and return frequency for producing the results.
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Sporleder, Thomas, and H. Christopher Peterson. "Intellectual capital, learning, and knowledge management in agrifood supply chains." Journal on Chain and Network Science 3, no. 2 (December 1, 2003): 75–80. http://dx.doi.org/10.3920/jcns2003.x031.

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The dynamics of the food system are rapidly evolving so that intangible assets are relatively more important than tangible assets. This evolving shift in the basis of rivalry among firms puts increasing demands on corporate strategy. A future challenge for agrifood firms is to embrace strategy that includes, at least conceptually, knowledge as a strategic asset of a firm. Knowledge and its management are emerging in contemporary thought as a potential source of sustainable competitive advantage. This analysis begins by examining the next evolutionary phase in supply chain integration as a learning supply chain. Conceptually a learning supply chain offers the significant benefits of a truly agile, dynamic response capability for end-users and a fair distribution of returns to all chain participants. The focus then turns to the relationships between network embeddedness and the strategic mix between exploitation and exploration, using knowledge management logic. Managing knowledge for agrifood firms implies the creation and commercialization of intangible assets. The analysis indicates that significant intangibles in the form of brand equity may influence supply chain characteristics to strong ties and close networks. Some specific characteristics would be relatively high embeddedness, high social capital, more easily exchanged tacit knowledge, and higher levels of trust.
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Zhou, Gengui, and Hokey Min. "Designing a closed-loop supply chain with stochastic product returns: a Genetic Algorithm approach." International Journal of Logistics Systems and Management 9, no. 4 (2011): 397. http://dx.doi.org/10.1504/ijlsm.2011.041863.

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Gershon, Mark, and Jagadeesh Rajashekharaiah. "A Composite Method to Compare Countries to Ascertain Supply Chain Success." International Journal of Information Systems and Supply Chain Management 3, no. 3 (July 2010): 66–79. http://dx.doi.org/10.4018/jisscm.2010070105.

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Supply chains are assessed for the contribution they make in improving business processes. Assessment also looks at the return on investment and improves the overall functioning of the entire chain. However, supply chains extend beyond geographical borders and span a wide variety of activities; therefore, a systematic examination of factors required for success of supply chains is essential. This paper proposes a composite method by which supply chains could be assessed at multiple levels to enable a comprehensive comparison. The objective is to first compare at a global level and then narrow down to the firms’ level. Although over time a number of measures have been developed to evaluate supply chain performance, this paper provides a methodology involving well-known techniques to assess the supply chain success based on objective considerations. Furthermore, the authors demonstrate how global players can select the partnering countries to reap maximum benefits. Finally, a comprehensive model is provided involving three approaches that look at the issue of comparison from different perspectives and are debated with respect to India and the United States.
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Joo, Seong-Jong, Ik-Whan G. Kwon, and Chang Won Lee. "Future State of Outsourcing Supply Chain Information Systems." International Journal of Enterprise Information Systems 6, no. 3 (July 2010): 1–16. http://dx.doi.org/10.4018/jeis.2010070101.

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The purpose of this study is to acquire knowledge that will help clarify outsourcing trends in general and an information systems utilization perspective in particular. The authors review recent studies on outsourcing and conduct a nationwide survey. The results of the survey reveal that 60 percent of the respondents are focusing on their supply chain for cost reduction and/or competitive advantages and less than half of the respondents plan to outsource supply chain processes and information systems within the next 5 years. Results also show that major reasons for outsourcing include a lack of ability to handle in house and return on assets, while the largest barrier to outsourcing is cost followed by control concern.
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Espinosa, Jennifer A., Donna Davis, James Stock, and Lisa Monahan. "Exploring the processing of product returns from a complex adaptive system perspective." International Journal of Logistics Management 30, no. 3 (August 12, 2019): 699–722. http://dx.doi.org/10.1108/ijlm-08-2018-0216.

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Purpose The purpose of this paper is to explore the processing of product returns at five case companies using a complex adaptive systems (CAS) logic to identify agent interactions, organization, schema, learning and the emergence of adaptations in the reverse supply chain. Design/methodology/approach Using a multiple-case study design, this research applies abductive reasoning to examine data from in-depth, semi-structured interviews and direct researcher observations collected during site visits at case companies. Findings Costly or high-risk returns may require agents to specialize the depth of their mental schema. Processing agents need freedom to interact, self-organize and learn from other agents to generate emergent ideas and adapt. Practical implications Limiting the depth of individual agent schema allows managers to better allocate labor to processing product returns during peak volume. To boost adaptability, managers need to craft a dynamic environment that encourages agents with diverse schema to interact, anticipate, and self-organize to brainstorm new ideas. Managers need to resist the urge to “control” the dynamic environment that ensues. Originality/value This paper builds on existing research that studies the key decision points in the analysis of product returns by exploring how processing-agent behaviors can create adaptability in the reverse supply chain. Additionally, this research follows in the tradition of Choi et al. (2001) and Surana et al. (2005) and proposes the application of CAS to a specific part of the supply chain – the processing of product returns.
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Lee, Chang Hwan, and Byong-Duk Rhee. "Channel coordination using product returns for a supply chain with stochastic salvage capacity." European Journal of Operational Research 177, no. 1 (February 2007): 214–38. http://dx.doi.org/10.1016/j.ejor.2005.10.044.

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Dissertations / Theses on the topic "Returns Management Systems and Supply Chain Management"

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Nyström, Josefine, and Vera Kling. "Förlorad Möjlighet : E-handelsföretags brist på medvetenhet begränsar möjligheter och påverkar beslut inom returhanteringsprocessen." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-25714.

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Bakgrund Returer är en avgörande del inom e-handel och bidrar till ett företags framgång och konkurrenskraft. Däremot fokuserar svenska e-handelsföretag främst på flödet till kund och returhanteringsprocessen är för närvarande en underutnyttjad affärsmöjlighet. Genom en effektiv och välutvecklad returhanteringsprocess kan e-handelsföretag erhålla värde. Dock är synen på returer ofta kopplade till höga kostnader, vilket bidrar till att returhanteringsprocessen förblir underprioriterad. Inom tidigare forskning finns det begränsad litteratur avseende returhanteringsprocessen utifrån ett företagsperspektiv. Syfte Syftet med uppsatsen är således att, med utgångspunkt ur ett företagsperspektiv, undersöka värdeadderande aktiviteter och effektiviseringsmöjligheter inom returhanteringsprocesser främst utifrån tid och kostnad men även miljö. Det genom att studera svenska e-handelsföretags returhanteringsprocesser inom detaljhandeln. Metod Uppsatsen har ett kvalitativt forskningsangrepp där tio semistrukturerade intervjuer legat till grund för datainsamlingen. Dessutom har sekundärdata samlats kring e-handelsföretagen och deras returhanteringsprocesser, vilka har kompletterat primärdata. Uppsatsen har ett företagsperspektiv, vilket innebär att respondenterna är representanter från olika svenska e-handelsföretag inom detaljhandeln som besitter kunskap om e-handelsföretagens returhanteringsprocess. Slutsats Slutligen konkluderar uppsatsen att det finns tre olika returhanteringssystem, det vill säga manuellt, digitalt och hybrid. Valet av returhanteringssystem beror på vad e-handelsföretagen anser vara värdeadderande aktiviteter. Det manuella returhanteringssystemet fokuserar på att skapa en enkel returhanteringsprocess för kund, medan det digitala returhanteringssystemet värdesätter effektivitet. Dessutom påverkas beslutet av returhanteringssystem på e-handelsföretagets storlek och returvolym. För att erhålla en effektiv och värdeadderande process bör ett digitalt returhanteringssystem användas. Dessutom visar uppsatsen att samtliga e-handelsföretag i framtiden kommer behöva genomgå en transformering till mer digitala returhanteringssystem för att vara konkurrenskraftiga.
Background Returns are a crucial part of e-commerce and contributes to the company´s success and competitive edge. However, Swedish e-commerce companies mainly focus on the flow towards the customer and returns management is currently an underutilized business opportunity. Through an effective and well-developed returns management process the business can create greater value. Unfortunately, returns management is often overlooked as it perceives to entails higher costs. Additionally, there is a lack of literature regarding returns management from a business perspective. Purpose The purpose of this thesis is to evaluate the value adding activities and opportunities for improved efficiency within the returns management process mainly with regards to time and cost but also sustainability. This will be achieved by gathering data pertaining to specific research questions from e-commerce businesses’ returns management processes within the retail sector. Method This thesis has a qualitative approach where ten semi-structured interviews and secondary data comprise the basis for data collection. This thesis has a business perspective, which means that the respondents are representatives from different Swedish e-commerce businesses within the retail sector that possess knowledge about the e-commerce business’s returns management process. Conclusion In summary, this thesis shows that there are three different returns management systems, namely manual, digital and hybrid systems. The choice of returns management system depends on what the e-commerce business considers to be value adding. The manual returns management system focuses on creating a simple returns management process for the customer, whereas the digital returns management system values efficiency. Furthermore, the choice of returns management system also depends on the size of the e-commerce business and their volume of returns. In order to achieve a value adding and effective process a digital returns management system should be used. Lastly, this thesis indicates that every e-commerce business in the future will need to transform into a digital returns management system in order to remain competitive. This thesis is written in Swedish.
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Hansson, Martin, Sören Rätzer, and Xiaoran Lin. "Return management systems within leisurewear at Strålfors : A multiple case study about third-part logistics and e-commerce." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-36009.

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While varies of supply chains are working on moving products towardsthe end consumers, there is also an increasing amount of productsbeing sent back. This has meant an increasing importance of the returnmanagement process. As many businesses have realized that the returnprocess has little connection with their core value, the idea ofoutsourcing return management crossed the mind of many companies.Third-party logistics (3PL) provider have also sensed the opportunityand begun to explore the possibility of providing such services forcompanies in need.
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Agudelo, Isabel. "Supply chain management in the cement industry." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/51643.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2009.
Includes bibliographical references (leaves 87-89).
Traditionally supply chain management has played an operational role within cement and mineral extraction commodity companies. Recently, cost reduction projects have brought supply chain management into the limelight. In order to clarify the reasons of the evolution of supply chain management and to demonstrate the value of efficient supply chain management within the cement industry, an analysis of the cement supply chain has been carried out using Michael Porter's five forces. In addition, a comparative analysis of the supply chain strategy of the four largest cement companies has been presented, according to Larry Lapide's excellent supply chain framework. Also, a characterization of the current cement supply chain has been done, using the Supply Chain Council's SCOR model processes; plan, source, make, deliver and return. Five authors' various frameworks of supply chain design have been used to gain insight into the general characteristics of the cement supply chain and propose a definitive supply chain strategy. Finally, three case studies from mineral extraction commodity companies have been presented to demonstrate the potential of supply chain management. The study concludes that supply chain management has tremendous potential to add value as a strategic function for companies in these industries.
by Isabel Agudelo.
M.Eng.in Logistics
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Fantozzi, Esmè 1968. "A strategic approach to supply chain event management." Thesis, Massachusetts Institute of Technology, 2003. http://hdl.handle.net/1721.1/28565.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2003.
Includes bibliographical references (p. 35).
This thesis project explores the possibility to apply project management techniques, specifically critical path method, and PERT, to supply chain event management. The idea behind the project is to create a framework for putting supply chain events into a broader supply chain context and assessing their criticality. Such a framework can then be utilized as a starting point for supply chain event management software applications. The problem has been approached from a "micro" point of view, with the analysis and PERT modeling of a single order fulfillment process, and from a "macro" point of view, with the analysis and a very simple model of the inventory itself. Finally, there are important factors that can drive the development and adoption of such systems in the future, including a higher level of supply chain informatization, removal of inter-and intra-company communication barriers, and better software integration technologies to effectively link all the element of the supply chain network.
by Esmè Fantozzi.
M.Eng.in Logistics
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Gulati, Nitin, and Amar Sharma. "Identifying supply chain strategies of firms with best supply chain performance." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59243.

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Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2010.
Cataloged from PDF version of thesis.
Includes bibliographical references.
The Global Business Climate has been rapidly changing and has become more competitive. Enterprise now not only needs to operate at a lower cost to compete, it must also develop its own core competencies to distinguish itself from competitors and stand out in the market. The focus has now moved towards improving operational efficiency to stay competitive. Supply Chain is one of the important areas which almost every company is currently working to improve their operation efficiency. Improving operational efficiency in supply chain has three aspects including improving supply chain strategies, following better supply chain management practices, and aligning supply chain strategy with overall business strategy. Our thesis research objective is to understand what policies, capabilities, and strategies of an enterprises leads to best supply chain management. The research is cross industry, across all supply chain management domain and will shed light on what makes companies "best performer" by identifying and exploring the distinctive capabilities required in five key supply chain domains that contribute to high performance in the relevant operational metrics. The domains studied in our research are supply chain planning, fulfillment, service management, product lifecycle management, and, manufacturing. Another objective of our thesis is to relate domain performance of the firm with the firm's value proposition. The three value propositions considered in the thesis are product leadership/innovation, cost competitiveness, and customer service.
by Nitin Gulati & Amar Sharma.
S.M.in System Design and Management
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Kanyagui, Kenneth (Kenneth K. ). "Impact of demographics on supply chain risk management practices." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/61179.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2010.
Page 98 blank. Cataloged from PDF version of thesis.
Includes bibliographical references (p. 91-92).
Do demographic factors play a role in the choice of supply chain risk management practices by supply chain professionals? Are there stronger relationships between certain demographic factors and supply chain risk management practices? Most supply chains today cuts across multiple countries, cultures, languages, income levels, and industries just to name a few. This means there are differences in supply chain risk management behaviors or attitudes. Is there a way to understand some of these differences better and will the management of global supply chains benefit from this knowledge?
by Kenneth Kanyagui.
M.Eng.in Logistics
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Puri, Mohitkumar. "European supply chain study." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/58523.

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Thesis (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2009.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 71-77).
Introduction: Supply chain management has been defined as, "..a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses and stores, so that merchandise is produced and distributed at the right quantities, to the right locations and at the right time, in order to minimize system-wide costs.... satisfying service level requirements.. " -- ".. integration of activities ..through improved supply chain relationships to achieve sustainable competitive advantage.. " -- "..coordination and collaboration with channel partners.. coordination of process and activities.. " [53] "..from the ore mine to the trash can... the production and distribution network that encompasses the sourcing, manufacturing, transportation, commercialization, distribution, consumption, and disposal of goods.. " -- "...flow of requirement information from buyer to seller which triggers all later activities, the movement of goods from sellers to buyers, transfer of ownership rights from seller to buyer and payment from buyer to seller. " The above definitions offer a broad spectrum of supply chain orientation and management choices available to companies. They could vary from a transactional orientation that is focused on low cost acquisition; to one where stronger relationships are established with key suppliers and customers in an effort to optimize and capture synergies; onward to a partnership orientation that is focused on supporting mutual goals for a sustainable competitive advantage. Making the right choice is essential. It can have a significant impact on a company's balance sheet and income statement. GSCF and SCOR are two popular process frameworks in supply chain management [36]. Corporate strategy is the starting point of the GSCF framework, with the operational aspects of customer relationship management and supplier relationship management linked to the strategy. Its process metrics are related to EVA. On the other hand, the SCOR framework focuses on transactional efficiency by integrating operational activities such as purchasing, operations, and logistics. It benchmarks process metrics to improve operational efficiency.
by Mohitkumar Puri.
S.M.
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Mauro, Joseph (Joseph Peter). "Strategic inventory management in an aerospace supply chain." Thesis, Massachusetts Institute of Technology, 2008. http://hdl.handle.net/1721.1/44295.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2008.
Includes bibliographical references (p. 79-80).
This paper introduces multiple methods to set and optimize inventory levels. These methods are then classified based on the complexity involved to implement them. As an organization develops a deeper understanding of inventory, it becomes more mature and can apply more complex methods. This sequencing of methods is defined as a three phase maturity model. First, a foundational level of maturity is defined, which quantifies inventory levels based on future demand and business requirements. Second, a transitional level of maturity defines safety stock positioning in a single-echelon supply chain. Finally, the maturity model concludes with an optimal level of maturity that is based on principles of multi-echelon inventory optimization: safety stock at multiple positions of a supply chain. The setting for this paper was the Aerospace industry. Honeywell Aerospace is in the middle of a 3-year effort to re-engineer Sales, Inventory and Operations Planning (SIOP) systems. At the same time, Honeywell Aerospace is standardizing on a uniform implementation of an ERP system. Through SIOP, standard inventory and planning practices aided by the uniform ERP backbone and a strategic inventory program executive management hopes to reduce what is seen as a disproportionate contribution of inventory to Honeywell International.
by Joseph Mauro.
S.M.
M.B.A.
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Beinhaker, Ross 1978. "The impact of intelligent transportation systems on supply chain management." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/29522.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2004.
Includes bibliographical references (leaves 192-195).
Businesses are constantly searching for ways to reduce costs and increase revenue. This is a fact of life in a world where shareholder value drives corporate actions. In order to become more profitable, these businesses develop new processes and techniques to create efficiency. This paper is focused on one particular new technology that can be used to increase corporate profitability--intelligent transportation systems. The primary research objective of this thesis is to determine the impact that differing levels of information can have on transportation practices, and therefore, in turn on corporate profitability. This information is collected, analyzed, and disseminated through the use of intelligent transportation systems. The end result of this work is a quantification of this impact and conclusions related to which informational practices should be implemented into the supply chain. An experimental setup is designed that uses the Los Angeles Highway System as a test-bed. Traffic data is collected on this network over a two-week period. This data is used as the foundation to perform a series of simulations using differing levels of information. Each of these information levels is compared to a baseline to yield a % time savings. Next, a sensitivity analysis is performed by introducing a random error term which is normally distributed with mean zero and a specified standard deviation. The author concludes that there appears to be a fairly consistent trend in the way differing levels of information provide value. Progressing up the information spectrum, it appears that more and more value can be extracted in the form of time savings over the baseline. A monetary framework is examined which translates the time savings derived in the simulations into financial
(cont.) performance. It is shown that a regional carrier with a modest fleet size is able to add millions of dollars per year in operating profit by using the highest levels of information in its supply chain practices. After the implementation costs are incorporated into the analysis, the savings from ITS have the potential to unlock significant value for a company. The author recommends that supply chain professionals incorporate intelligent transportation systems into their operations. All in all, the author believes that the pre-trip, predictive information level is likely to offer the most benefit to corporations at a reasonable cost for the near-term if an accurate forecast can be made.
Ross Beinhaker.
M.Eng.in Logistics
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Selot, Ajay. "Short-term supply chain management in upstream natural gas systems." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/46375.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Chemical Engineering, 2009.
This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.
Includes bibliographical references (p. 253-267).
Natural gas supply chain planning and optimization is important to ensure security and reliability of natural gas supply. However, it is challenging due to the distinctive features of natural gas supply chains. These features arise from the low volumetric energy density of natural gas and the significance of gas quality and pressure in supply chain operations. Contracts play a central role in the entire supply chain due to high capital cost, specificity and investment risks associated with gas infrastructure. An upstream production planning framework is crucial for supply-side optimization and scenario evaluation in the natural gas supply chain. The technical features of upstream systems imply that the most efficient mode of operation is by single entity central control of the system, while their economics favor involvement of multiple parties in ownership. To resolve this conflict, upstream systems are generally operated by a single operator on the basis of governing rules that stem from agreements between the upstream operator, multiple stakeholders and consumer facilities. These agreements govern production sharing, operational strategy and gas sales in the upstream system. A short-term operational planning framework (with a 2-12 weeks planning horizon) for upstream natural gas systems is presented that can help to maximize production infrastructure utilization and aid in its management, minimize costs and meet production targets while simultaneously satisfying governing rules. Its requirements are inspired by the Sarawak Gas Production System (SGPS), an offshore gas production system in the South China Sea, which supplies the liquefied natural gas (LNG) plant complex at Bintulu in East Malaysia. This is the first attempt to formulate a comprehensive modeling framework for an upstream gas production system that includes a production infrastructure model and a methodology to incorporate governing rules.
(cont.) The model has two components: the infrastructure model is a model of the physical system, i.e., of wells, trunkline network and facilities while the contractual model is a mathematical representation of the governing rules, e.g., production-sharing contracts (PSC), customer specifications and operational rules. The model formulation and objectives are from the perspective of the upstream operator. The infrastructure model incorporates the capability to track multiple qualities of gas throughout the network and determine the optimal routing and blending of gas such that the quality specifications are satisfied at the demand nodes. Nonlinear pressure-flowrate relationships in wells and the network are included for predicting a sufficiently accurate pressure-flowrate profile thereby facilitating implementation of the production strategy on the network. Modeling of complex platform configurations with reversible lines, lines that can be shut-off in normal operation and compression facilities, further improve the realistic representation of the network. A simplified prediction of natural gas liquids (NGL) production is included to maximize NGL revenue. The contractual model represents the framework for modeling the governing rules that are central to the operation of upstream systems. Modeling of productionsharing contracts is a two-fold challenge: accounting for gas volumes and converting the logical rules as stated in the system operations manual to binary constraints. A PSC network representation is proposed to account for gas volumes as well as interactions between different PSC. PSC rules are expressed as logical expressions in terms of availability, priority and transfer Boolean-states, and converted to binary constraints. Additional logical constraints are required to model the inference and intent of the rules. Operational rules can be modeled within the same framework.
(cont.) The resulting mathematical program is a mixed-integer nonlinear program (MINLP) with nonconvex functions and can be solved with the current state-of-the-art global optimization approaches, provided careful attention is paid to the model formulation.A hierarchical multi-objective approach is proposed to address multiple objectives when operating upstream systems, by optimizing a lower priority objective over the multiple optimal solutions of a program with a higher priority objective to obtain a win-win scenario. A reproducible case study that captures all the features of natural gas upstream systems is constructed to facilitate future work in algorithm development for such problems. A preliminary comparison with the existing approach indicates that substantial benefits may be possible by using the proposed approach for short-term planning. The application of a reduced-space global optimization approach to planning in upstream gas networks has also been demonstrated, which can significantly lower the number of variables in the branch-and-bound algorithm. The lower bounding problem is implemented using McCormick (convex) relaxations of computer evaluated functions and solved by implementing a nonsmooth bundle solver as a linearization tool to obtain a linear programming relaxation. The upper bounding problem is implemented using automatic differentiation and a local NLP solver. Branch-and-bound with reduction heuristics and linearization propagation is used for global optimization.This approach has been found to be competitive with current state-of-the-art global optimization algorithms for upstream planning problems.
by Ajay Selot.
Ph.D.
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Books on the topic "Returns Management Systems and Supply Chain Management"

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Knolmayer, Gerhard, Peter Mertens, and Alexander Zeier. Supply Chain Management Based on SAP Systems. Berlin, Heidelberg: Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-540-24816-3.

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Scott, Colin. Guide to Supply Chain Management. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2011.

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Choi, Tsan-Ming. Supply Chain Coordination under Uncertainty. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2011.

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L, Nichols Ernest, ed. Supply chain redesign: Transforming supply chains into integrated value systems. Upper Saddle River, NJ: Prentice Hall PTR, 2002.

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Srinivas, Sharan, Suchithra Rajendran, and Hans Ziegler, eds. Supply Chain Management in Manufacturing and Service Systems. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-69265-0.

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Chandra, Charu. Mass customization: A supply chain approach. New York: Kluwer Academic/Plenum Publishers, 2004.

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Hartley, John. Electronic data interchange: Gateway to world-class supply chain management. London: Economist Intelligence Unit, 1993.

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Mejía, Gonzalo, and Nubia Velasco, eds. Production Systems and Supply Chain Management in Emerging Countries: Best Practices. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-26004-9.

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Reuven, Karni, and SpringerLink (Online service), eds. ERP: The Dynamics of Supply Chain and Process Management. Boston, MA: Springer Science+Business Media, LLC, 2010.

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Stadtler, Hartmut. Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies. Berlin, Heidelberg: Springer Berlin Heidelberg, 2002.

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Book chapters on the topic "Returns Management Systems and Supply Chain Management"

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Fandel, Günter, Anke Giese, and Heike Raubenheimer. "Advanced Planning Systems (APS)." In Supply Chain Management, 119–48. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-00858-0_5.

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Gronwald, Klaus-Dieter. "SCM: Supply Chain Management." In Integrated Business Information Systems, 87–107. Berlin, Heidelberg: Springer Berlin Heidelberg, 2017. http://dx.doi.org/10.1007/978-3-662-53291-1_11.

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Gronwald, Klaus-Dieter. "SCM: Supply Chain Management." In Integrated Business Information Systems, 25–69. Berlin, Heidelberg: Springer Berlin Heidelberg, 2020. http://dx.doi.org/10.1007/978-3-662-59811-5_3.

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Mohammad, Yasser, Enrique Areyan Viqueira, Nahum Alvarez Ayerza, Amy Greenwald, Shinji Nakadai, and Satoshi Morinaga. "Supply Chain Management World." In PRIMA 2019: Principles and Practice of Multi-Agent Systems, 153–69. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-33792-6_10.

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Türkay, Metin. "Environmentally Conscious Supply Chain Management." In Process Systems Engineering, 87–105. Weinheim, Germany: Wiley-VCH Verlag GmbH & Co. KGaA, 2014. http://dx.doi.org/10.1002/9783527631209.ch23.

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Türkay, Metin. "Environmentally Conscious Supply Chain Management." In Process Systems Engineering, 87–105. Weinheim, Germany: Wiley-VCH Verlag GmbH & Co. KGaA, 2011. http://dx.doi.org/10.1002/9783527631247.ch3.

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Kwikkers, Rob. "Lean supply chain planning." In Collaborative Systems for Production Management, 59–71. Boston, MA: Springer US, 2003. http://dx.doi.org/10.1007/978-0-387-35698-3_5.

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Steven, Marion, and Rolf Krüger. "Advanced Planning Systems — Grundlagen, Funktionalitäten, Anwendungen." In Integriertes Supply Chain Management, 169–86. Wiesbaden: Gabler Verlag, 2002. http://dx.doi.org/10.1007/978-3-663-10380-6_9.

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Steven, Marion, and Rolf Krüger. "Advanced Planning Systems — Grundlagen, Funktionalitäten, Anwendungen." In Integriertes Supply Chain Management, 171–88. Wiesbaden: Gabler Verlag, 2004. http://dx.doi.org/10.1007/978-3-663-10381-3_9.

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Genta, Gianfranco, Agostino Villa, and Gianni Piero Perrone. "Supply Chain Management by Blockchain." In Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems, 480–88. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-85906-0_53.

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Conference papers on the topic "Returns Management Systems and Supply Chain Management"

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Zhang, Qiang, and Shengju Sang. "Returns policy in supply chain with fuzzy demand." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530167.

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Li, Xiang, Yongjian Li, and Xiaoqiang Cai. "A supply chain model considering downstream returns remanufacturing and pricing decision." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530235.

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Yao, Zhong, Yonggui Wang, and Lu Liu. "The Effectiveness of Returns Policy on the Performance of Newsvendor Supply Chain under Retailer Risk Constraints." In 2007 International Conference on Service Systems and Service Management. IEEE, 2007. http://dx.doi.org/10.1109/icsssm.2007.4280239.

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Zhaowei Miao. "The returns disposition problem with outsourcing in reverse supply chains." In 2009 6th International Conference on Service Systems and Service Management. IEEE, 2009. http://dx.doi.org/10.1109/icsssm.2009.5174869.

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Johar, Badr O., and Surendra M. Gupta. "Analysis of Inventory Management in Reverse Supply Chain Using Stochastic Dynamic Programming Model." In ASME 2008 International Mechanical Engineering Congress and Exposition. ASMEDC, 2008. http://dx.doi.org/10.1115/imece2008-67374.

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Abstract:
Reverse logistics is a critical topic that has captured the attention of government, private entities and researchers in recent years. This increase in the concern was driven by current set of government regulations, increase of public awareness, and the attractive economic opportunities. Also, environmentalists have always demanded Original Equipment Manufacturers (OEMs) to be more involved and be responsible of their products at the end of its life cycle. However, the uncertainty in quality of items returned, and its quantity discourage OEMs from participating in such programs. Because of the unique problems associated and the complex nature of the reverse logistics activities, numerous studies have been carried out in this field. One of those crucial areas is inventory management of End-of-Life (EOL) products. The take back program could possibly bring financial burden to OEM if it is not managed well. Thus, an efficient yet cost effective system should be implemented to appropriately manage the overwhelming number of returns. Previously, we have analyzed the problem based on the assumption that the number of core products returned and disassembled parts and subassemblies are known in advance. In this paper, we introduce a probabilistic approach where different quality levels of for every component disassembled are considered and different probabilities of these qualities given the quality of the returned product. The model utilizes a multi-period stochastic dynamic programming in a disassembly line context to solve the problem, and generate the best option that will maximize the system total profit. A numerical example is given to illustrate the approach. Finally, directions for future research are suggested.
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Hu, Hai-tao, Yi-hong Ru, Rui-jiang Wang, and Ying-kui Wang. "Dynamic closed-loop supply chain network design based on recall and return of goods." In 2010 International Conference on Logistics Systems and Intelligent Management (ICLSIM). IEEE, 2010. http://dx.doi.org/10.1109/iclsim.2010.5461079.

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Giat, Yahel, and Dan Bouhnik. "A Decision Support System for Pricing and Minimizing Product Returns." In InSITE 2020: Informing Science + IT Education Conferences: Online. Informing Science Institute, 2020. http://dx.doi.org/10.28945/4522.

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Aim/Purpose: The first goal is to develop a decision support system for pricing and production amounts for a firm facing high levels of product returns. The second goal is to improve the management of the product returns process. Background: A food importer and manufacturer in Israel with a significant product returns rate. Methodology: A decision support module was added to the plant’s information system. The module is based on a supply chain pricing model and uses the sales data to infer future demand’s distribution. Ergonomic models were used to improve the design of the returns warehouse and the handling of the returns. Contribution: The decision support system allows to improve the plant’s pricing and quantity planning. Consequently, it reduced the number of product returns. The new design of the returns process improves worker’s productivity, reduces losses and results in safer outcomes. Findings: The results show the promise of incorporating pricing supply chain models into informing systems to achieve a practical business goal. Recommendations for Practitioners: This work can be replicated for different suppliers, manufacturers and retailers that suffer from product returns. They will benefit from the reduction in returns, as well as the decrease in the losses associated with these returns. Recommendation for Researchers: It is worthwhile to research whether decision support systems can be applied to other aspects of the organizations’ operations. Impact on Society: Product returns is a lose-lose situation for producers, retailers and customers. Moreover, mismanagement of these returns is harmful for the environment and may result in the case of foods, in health hazards. Reducing returns and improving the handling improves sustainability and is beneficial for society. Future Research: The DSS’s underlying pricing model assumes a specific business setting. This can be extended using other pricing models and applying them in a similar fashion to the current application.
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Yellepeddi, Srikanth, Santhanam Rajagopalan, and K. J. Rogers. "Linking Forward Supply Chain Performance with Reverse Supply Chain Returns." In 2006 Technology Management for the Global Future - PICMET 2006 Conference. IEEE, 2006. http://dx.doi.org/10.1109/picmet.2006.296868.

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Sorkun, Metehan Feridun. "An Improved Online Return Management with a Photo-Enabled Order Tracking System." In 2019 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA). IEEE, 2019. http://dx.doi.org/10.1109/logistiqua.2019.8907257.

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Shen, Chenglin, and Xinxin Zhang. "Consumer Returns Policies and Supply Chain Coordination Contracts." In 2009 International Conference on Management and Service Science (MASS). IEEE, 2009. http://dx.doi.org/10.1109/icmss.2009.5300946.

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Reports on the topic "Returns Management Systems and Supply Chain Management"

1

Boyens, Jon, Celia Paulsen, Nadya Bartol, Stephany A. Shankles, and Rama Moorthy. Notional Supply Chain Risk Management Practices for Federal Information Systems. Gaithersburg, MD: National Institute of Standards and Technology, October 2012. http://dx.doi.org/10.6028/nist.ir.7622.

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Boyens, Jon M., Celia Paulsen, Rama Moorthy, and Nadya Bartol. Supply Chain Risk Management Practices for Federal Information Systems and Organizations. National Institute of Standards and Technology, April 2015. http://dx.doi.org/10.6028/nist.sp.800-161.

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