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Journal articles on the topic 'Returns Management Systems and Supply Chain Management'

Author: Grafiati

Published: 2 July 2021

Last updated: 29 July 2025

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1

Ranganathan, C., Chen Ye, and Sanjeev Jha. "Market Value Impacts of Information Technology Enabled Supply Chain Management Initiatives." Information Resources Management Journal 26, no. 3 (2013): 1–16. http://dx.doi.org/10.4018/irmj.2013070101.

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This study investigates the market value impacts of IT-enabled supply chain systems using event study method. The authors examine abnormal stock returns to investments in IT-enabled SCM systems announced by 346 firms from 2001 to 2004, and find significant, positive abnormal returns for two, three, and five day periods surrounding the event date. Further, the authors employ organizational integration perspective to test if market value impacts differ based on the functional scope, physical scope and the industry context of the SCM systems adopted by the firms. Using a multiple regression analy

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Ningrum, Nurita, and Ira Alfiatunningsih. "Supply Chain Management UMKM Tape Singkong Di Kota Tape Bondowoso." LAN TABUR : Jurnal Ekonomi Syariah 4, no. 2 (2023): 204–17. https://doi.org/10.53515/lantabur.2023.4.2.204-217.

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Supply chain management (supply chain management) was originally the science of logistics management as an integrated system that coordinates all processes within the organization/company that prepare and deliver products/goods to consumers. This process includes planning (plan), input sources (source), namely raw materials from suppliers, transformation, distribution, warehousing (deliver), information systems, payment for goods, until the goods are consumed by consumers, and the final stage is product/goods return services ( returns). The return process includes recycling activities, returni

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Ivanyi, Johnny, and Vivek Chhaochharia. "Three crucial steps to accelerating returns from your transportation management system spend." Journal of Supply Chain Management, Logistics and Procurement 7, no. 4 (2025): 350. https://doi.org/10.69554/mbwp6397.

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Global supply chain disruption shows no signs of slowing down. In recent years, international organisations such as Bayer Crop Science have juggled cost instability, distribution bottlenecks, escalating fuel costs and other macro factors that are buffeting global logistics. To stay in front of these challenges and deliver exceptional customer service, Bayer initiated a worldwide digital transformation. Primarily intended to transition to a state-of-the-art transportation management system (TMS), Bayer deployed Blue Yonder’s TMS across more than 65 countries, replacing disparate tools, outdated

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Chansamut, Artaphon. "Supply Chain Management Model in Digital for Supervision Management in Cooperative Educationin the Universities." International Journal of Supply Chain Management 12, no. 2 (2023): 59–63. http://dx.doi.org/10.59160/ijscm.v12i2.6118.

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Supply chain management model in digital for supervision management in a cooperative education in the universities is composed of six elements namely main elements suppliers, manufacturer, Education customers, Consumers Satisfaction and Return. The objective of this research is to develop and to evaluate an appropriate about Supply chain management model in digital for supervision management in a cooperative education in the universities A sample consisted of ten experts in supply chain. Data analysis was the average mean and standard deviation. The results from ten experts agreement of about

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Offei, Felix Amoako. "Analysing the Influence of Reverse Logistics on Green Supply Chain Management." Economic sustainability and business practices 2, no. 2 (2025): 59–71. https://doi.org/10.21272/esbp.2025.2-06.

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The study investigates the impact of reverse logistics on green supply chain management, focusing on the manufacturing sector, particularly the recovery of glass bottles. Reverse logistics, as a specialized area of supply chain management, involves the movement of products from end users back to manufacturers for purposes such as returns, recycling, or remanufacturing. Once viewed primarily as a cost burden, reverse logistics is now recognised for its strategic importance in enhancing both environmental sustainability and economic performance. The research employed a descriptive design and int

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Ali kasasbeh, Emad, Tariq Barjes Al-bloush, Amr Alshauaura, Ahmad Salih Mheidi Alnaser, and Sally Karim Shawawrah. "The Mediating effect of Business Intelligence Systems on the relationship between Supply Chain Management and Customer Relationship Management." Journal of Intelligence Studies in Business 14, no. 1 (2024): 31–41. https://doi.org/10.37380/jisib.v14.i1.2487.

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The purpose of this study is to investigate the impact of the effect of Supply Chain Management in Customer Relationship Management: The mediating role of Business Intelligence Systems. Data was collected using a survey method, the survey targeted professionals in the field of supply chain management and Business Intelligence Systems. Whereby a total of 300 questionnaires were distributed to the study sample, (270 useable questionnaires returned). Structural model assessment was conducted to test the relationships among Supply Chain Management, Business Intelligence Systems, Customer Relations

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Gu, Xiaoyu, Petros Ieromonachou, Li Zhou, and Ming-Lang Tseng. "Optimising quantity of manufacturing and remanufacturing in an electric vehicle battery closed-loop supply chain." Industrial Management & Data Systems 118, no. 1 (2018): 283–302. http://dx.doi.org/10.1108/imds-04-2017-0132.

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Purpose Batteries installed on electric vehicles (EVs) should normally be removed when their capacity falls to 70-80 per cent, but they are still usable for other purposes, such as energy storage. This paper studies an EV battery closed-loop supply chain (CLSC) consisting of a battery manufacturer and a remanufacturer. The manufacturer produces new batteries by using natural resources, while the remanufacturer collects returned batteries and makes decisions based on the return quality, that is, to reuse or recycle. The purpose of this paper is to maximise the individual profits through optimis

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Waked, Sami S., Khaled Salmen Aljaaidi, and Ibtisam Dhuwayhi Alanazi. "Supply chain management strategies, management accounting practices and firm’s growth." Uncertain Supply Chain Management 11, no. 3 (2023): 1213–22. http://dx.doi.org/10.5267/j.uscm.2023.4.001.

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The purpose of this study is to investigate the impact of supply chain management strategies and management accounting practices on a firm's growth. A conceptual model was designed and two hypotheses were developed. This study is a survey-based methodology in Yemen. It used a simple random sampling technique to collect data from the companies. A final sample of 74 usable surveys were returned from various industries. The OLS regression results showed that supply chain management strategies and management accounting practices impact positively on a firm's growth. The results reported by this st

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Mahindroo, Ankit, Harsh Vardhan Samalia, and Piyush Verma. "Moderated influence of return frequency and resource commitment on information systems and reverse logistics strategic performance." International Journal of Productivity and Performance Management 67, no. 3 (2018): 550–70. http://dx.doi.org/10.1108/ijppm-05-2016-0101.

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Purpose Reverse logistics (RL) is a strategic instrument across industries. The rapid evolution of online marketplaces has led to frequent product returns with variations across diversified businesses. These marketplaces have caused potential losses due to fraudulent returns, hence requiring a commitment of resources to RL. With information systems (IS) playing a role in improved supply chain performance, the purpose of this paper is to analyse the impact of a conceptualized IS framework on achieving RL strategic outcomes, under the individual moderating influence of resource commitment (RC) a

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Wang, Chong, Jing Chen, Lili Wang, and Jiarong Luo. "Supply chain coordination with put option contracts and customer returns." Journal of the Operational Research Society 71, no. 6 (2019): 1003–19. http://dx.doi.org/10.1080/01605682.2019.1599703.

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Sporleder, Thomas, and H. Christopher Peterson. "Intellectual capital, learning, and knowledge management in agrifood supply chains." Journal on Chain and Network Science 3, no. 2 (2003): 75–80. http://dx.doi.org/10.3920/jcns2003.x031.

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The dynamics of the food system are rapidly evolving so that intangible assets are relatively more important than tangible assets. This evolving shift in the basis of rivalry among firms puts increasing demands on corporate strategy. A future challenge for agrifood firms is to embrace strategy that includes, at least conceptually, knowledge as a strategic asset of a firm. Knowledge and its management are emerging in contemporary thought as a potential source of sustainable competitive advantage. This analysis begins by examining the next evolutionary phase in supply chain integration as a lear

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Chorna, Olga, Pavlo Popovich, Mukola Mayak, Oksana Shevchuk, Natalіia Falovych, and Serhii Komarnitskyi. "Increasing the Efficiency of Supply Chain." Central Ukrainian Scientific Bulletin. Technical Sciences 1, no. 7(38) (2023): 258–65. http://dx.doi.org/10.32515/2664-262x.2023.7(38).1.258-265.

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The article defines the important role of enterprise management as a tool of strategic development, while it should be noted that in order to achieve the set goals, it is necessary to use specialized methods and models - effective engineering, effective optimization, and effective reengineering of the enterprise's logistics systems. The goal is to study in depth the theoretical and practical foundations of the application of analytical methods and models in logistics to solve the problems of logistics management, to systematize the skills of developing and using analytical systems in various a

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Kanan, Mohammad. "Investigating the relationship between information quality, system quality, service quality, and supply chain performance in the manufacturing sector of Saudi Arabia: An empirical study." Uncertain Supply Chain Management 11, no. 4 (2023): 1589–98. http://dx.doi.org/10.5267/j.uscm.2023.7.010.

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This research investigates the links between information quality, service quality, system quality, and supply chain performance in Saudi Arabia's manufacturing sector. The goal is to provide insights into the elements that impact supply chain outcomes and to identify critical performance drivers. Data was acquired from a sample of manufacturing organizations, and the correlations were analyzed using a structural equation modeling technique. Information quality, service quality, and supply chain performance are all shown to have substantial positive correlations. Higher levels of information qu

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Smerichevska, Svitlana, Larysa Prodanova, and Oleksandr Yakushev. "Digitization of logistics and supply chain management." Electronic Scientific Journal Intellectualization of Logistics and Supply Chain Management #1 2020, no. 26 (August 2024): 113–23. http://dx.doi.org/10.46783/smart-scm/2024-26-9.

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The article presents theoretical and applied aspects of digitalization of logistics and supply chain management. It is emphasized that the processes of digitalization of supply chains and logistics are a modern requirement for increasing business efficiency, as well as solving environmental, social and management problems of successful companies. Digitization of supply chains and logistics is defined as the integration of digital technologies and the implementation of digital tools to optimize, automate and increase the efficiency of all stages of the logistics process. Key modern technologies

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Zhou, Gengui, and Hokey Min. "Designing a closed-loop supply chain with stochastic product returns: a Genetic Algorithm approach." International Journal of Logistics Systems and Management 9, no. 4 (2011): 397. http://dx.doi.org/10.1504/ijlsm.2011.041863.

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Gershon, Mark, and Jagadeesh Rajashekharaiah. "A Composite Method to Compare Countries to Ascertain Supply Chain Success." International Journal of Information Systems and Supply Chain Management 3, no. 3 (2010): 66–79. http://dx.doi.org/10.4018/jisscm.2010070105.

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Supply chains are assessed for the contribution they make in improving business processes. Assessment also looks at the return on investment and improves the overall functioning of the entire chain. However, supply chains extend beyond geographical borders and span a wide variety of activities; therefore, a systematic examination of factors required for success of supply chains is essential. This paper proposes a composite method by which supply chains could be assessed at multiple levels to enable a comprehensive comparison. The objective is to first compare at a global level and then narrow

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Espinosa, Jennifer A., Donna Davis, James Stock, and Lisa Monahan. "Exploring the processing of product returns from a complex adaptive system perspective." International Journal of Logistics Management 30, no. 3 (2019): 699–722. http://dx.doi.org/10.1108/ijlm-08-2018-0216.

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Purpose The purpose of this paper is to explore the processing of product returns at five case companies using a complex adaptive systems (CAS) logic to identify agent interactions, organization, schema, learning and the emergence of adaptations in the reverse supply chain. Design/methodology/approach Using a multiple-case study design, this research applies abductive reasoning to examine data from in-depth, semi-structured interviews and direct researcher observations collected during site visits at case companies. Findings Costly or high-risk returns may require agents to specialize the dept

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Chansamut, Artaphon. "Digital Supply Chain Model for Revenue Collection Management for the Excise Department in Thailand." International Journal of Supply Chain Management 12, no. 1 (2023): 42–44. http://dx.doi.org/10.59160/ijscm.v12i1.6099.

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The objective of this research were to study and to evaluate digital supply chain model for Revenue Collection of the Excise Department in Thailand. The samples in the research study consisted of ten purposively selected experts consisted of five experts on supply chain management, five experts on Digital Technology, Data were analysed by arithmetic mean and standard deviation. The research findings model five elements namely main components, Supplier, the excise department, and Customers and Return. The ten experts agree that digital supply chain model for Revenue Collection of the Excise Dep

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Maheswar Reddy Byreddy. "Integrated cloud-based supply chain ecosystem: Connecting stakeholders through real-time data visibility and collaborative analytics." World Journal of Advanced Engineering Technology and Sciences 15, no. 2 (2025): 2460–69. https://doi.org/10.30574/wjaets.2025.15.2.0742.

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This scholarly article examines the transformative impact of cloud technologies on supply chain systems integration. It explores how cloud computing has revolutionized traditional supply chain management by enabling enhanced real-time visibility, standardized communication protocols, and cross-organizational collaboration. The article analyzes the scalability and cost benefits of cloud-based supply chains, demonstrating significant advantages in resource utilization, infrastructure costs, and return on investment compared to on-premises alternatives. Advanced analytics capabilities, including

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Gupta, Sudhanshu. "Use of Big Data in Supply Chain Management." International Journal for Research in Applied Science and Engineering Technology 9, no. 9 (2021): 2082–87. http://dx.doi.org/10.22214/ijraset.2021.38323.

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Abstract: The rapidly expanding interest in the application of big data analytics (BDA) in supply chain management (SCM) among academics and practitioners has prompted an assessment of current research progress in order to define a new agenda. the use of sophisticated analytics tools to improve supply chain management The apps are divided into three categories: descriptive, predictive, and prescriptive analytics, as well as the supply chain operations reference (SCOR) model domains of plan, source, make, deliver, and return. This review answers to the demand by offering a new classification sc

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Joo, Seong-Jong, Ik-Whan G. Kwon, and Chang Won Lee. "Future State of Outsourcing Supply Chain Information Systems." International Journal of Enterprise Information Systems 6, no. 3 (2010): 1–16. http://dx.doi.org/10.4018/jeis.2010070101.

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The purpose of this study is to acquire knowledge that will help clarify outsourcing trends in general and an information systems utilization perspective in particular. The authors review recent studies on outsourcing and conduct a nationwide survey. The results of the survey reveal that 60 percent of the respondents are focusing on their supply chain for cost reduction and/or competitive advantages and less than half of the respondents plan to outsource supply chain processes and information systems within the next 5 years. Results also show that major reasons for outsourcing include a lack o

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Salahudin, Muhammad Saad, Imam Baihaqi, and Yen-Ching Liu. "OPPORTUNITIES AND CHALLENGES OF DIGITAL SUPPLY CHAIN: A SYSTEMATIC LITERATURE REVIEW USING SCOR FRAMEWORK." TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN 4, no. 5 (2024): 756–76. http://dx.doi.org/10.55047/transekonomika.v4i5.717.

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Firms are increasingly integrating digital technology into their supply network systems for the purpose of attain global competitiveness. The utilization of digital technology has resulted in the Rise of a new supply chain management system known as the digital supply chain. Many parties believe that digital supply chain has several opportunities for companies, however, a number of researchers argues that the dependence on digital technology in the worldwide supply chain is accompanied by substantial obstacles. Therefore, this study intends to understand the opportunities and difficulties of d

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Kovács, Gyöngyi, and Pall Rikhardsson. "Accounting for reverse logistics activities." Corporate Ownership and Control 4, no. 1 (2006): 309–16. http://dx.doi.org/10.22495/cocv4i1c2p7.

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Traditional logistics systems aim at minimising total (logistics) costs. At the same time, these systems focus on forward material flows in the supply chain. Concerns for the environment, and warranty related product returns have led to both end-of-life and commercial product take-backs, introducing the question of reverse material flows in these systems. These are backward moving inventories that have to be (re-)processed and show several coupling points to the forward materials flows in the logistics system. We argue that modern accounting systems are challenged with the phases of remanufact

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P, Dr Elantheraiyan, and Shoaib Aiyman. "A Study on E-Commerce Warehousing Dynamics Navigating Order Fulfilment and Returns." International Journal of Innovative Research in Information Security 10, no. 03 (2024): 164–68. http://dx.doi.org/10.26562/ijiris.2024.v1003.08.

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The e-commerce over the past decade has experienced remarkable growth, reshaping shopping habits and challenging traditional supply chain methods. This surge in online shopping has compelled e-commerce firms to enhance their warehousing and order fulfilment strategies to meet rising consumer expectations for swift deliveries and hassle-free returns. Effective management of order fulfilment and reverse logistics has become essential for competitiveness in this industry. This study investigates e-commerce warehousing dynamics, emphasizing the optimization of order speed, delivery times, operatio

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Fedotova, Iryna, and Nadiia Bocharova. "A SYSTEMIC APPROACH TO THE FORMATION OF MULTI-LEVEL SUPPLY CHAIN MODEL BASED ON CYBERNETIC MODELING OF VIABLE SYSTEMS." ინოვაციური ეკონომიკა და მართვა 10, no. 1 (2023): 130–51. http://dx.doi.org/10.46361/2449-2604.10.1.2023.130-151.

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Iryna Fedotova  E-mail: irina7vf@gmail.com  Associate Professor Kharkiv National Automobile and Highway University  Kharkiv, Ukraine https://orcid.org/0000-0002-3277-0224  Nadiia Bocharova  E-mail: bocharova.n.a.xnadu@gmail.com  Associate Professor Kharkiv National Automobile and Highway University  Kharkiv, Ukraine https://orcid.org/0000-0003-4371-0187 The article discusses the structure and levels of supply chain formation as a logistics system from a systemic approach perspective. Research on the formation of logistics system

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Jones, Kiwala Masonde. "AN INTEGRATIVE LITERATURE REVIEW OF JOURNAL ARTICLES ON THE USE OF E-BUSINESS TECHNOLOGIES IN ZAMBIA." International Journal of Recent Research in Commerce Economics and Management (IJRRCEM) 10, no. 3 (2023): 45–59. https://doi.org/10.5281/zenodo.8159205.

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<strong>Abstract:</strong> Several studies have been conducted on the use of Information Communication Technologies (ICT) in business and public organisations in Zambia. This study was aimed at reviewing articles generated from such research studies to develop a common understanding of the status of adoption and use of ICT in Zambia. All the literature that were reviewed in this study was obtained from International journal articles published by postgraduate students from the University of Zambia. The journal articles were mostly on the use of e-business technologies in the country.  An I

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Alshawabkeh, Rawan Odeh Khalaf, Hasan Khaled AL-Awamleh, Mohammad Issa Ghafel Alkhawaldeh, et al. "The mediating role of supply chain management on the relationship between big data and supply chain performance using SCOR model." Uncertain Supply Chain Management 10, no. 3 (2022): 729–36. http://dx.doi.org/10.5267/j.uscm.2022.5.002.

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Adopting the Supply Chain Operations Reference (SCOR) model, this study aims at investigating the impact of big data (volume, velocity, variety, veracity, and value) on supply chain performance through the mediating role of supply chain management (plan, source, make, deliver, and return) assuming four hypotheses. Data were collected using a questionnaire from managers of food processing companies. The results showed that big data affected supply chain management significantly and positively, which in turn affected supply chain performance significantly and positively. In addition, big data ex

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Lee, Chang Hwan, and Byong-Duk Rhee. "Channel coordination using product returns for a supply chain with stochastic salvage capacity." European Journal of Operational Research 177, no. 1 (2007): 214–38. http://dx.doi.org/10.1016/j.ejor.2005.10.044.

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Dharga Panduranga Kolla. "Integration and Optimization of Route Planning and Inventory Management in Supply Chain Transaction Systems: A Comprehensive Analysis." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 10, no. 6 (2024): 1289–96. https://doi.org/10.32628/cseit241061173.

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This comprehensive article analysis explores the integration and optimization of route planning and inventory management within supply chain transaction systems, examining their transformative impact across various industries. The article investigates the evolution of modern logistics operations, emphasizing the crucial role of advanced technologies, blockchain frameworks, and integrated systems in enhancing operational efficiency. Through a detailed examination of core components including algorithmic foundations, real-time tracking systems, demand forecasting mechanisms, and unified data arc

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Mulyadi, A., R. Rayendra, Satriardi, and I. O. Sinatra. "An integrated approach to enhance green supply chain performance in the palm oil industry." IOP Conference Series: Earth and Environmental Science 1441, no. 1 (2025): 012008. https://doi.org/10.1088/1755-1315/1441/1/012008.

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Abstract While essential to economic development, the palm oil industry faces significant environmental challenges, including deforestation, high carbon emissions, and inefficient waste management throughout the supply chain. Implementing Green Supply Chain Management (GSCM) is crucial to addressing these issues, but more research is needed on effective performance strategies. This study aimed to bridge that gap by providing methods to improve Green Supply Chain Management (GSCM) performance in the palm oil industry, specifically at PT Perkebunan Negara V Riau. The research applied GreenSCOR t

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Ilchenko, N. B., and D. V. Kochubei. "The Conception of Designing Reverse Flows in Supply Chains." Business Inform 9, no. 524 (2021): 144–51. http://dx.doi.org/10.32983/2222-4459-2021-9-144-151.

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The article examines the essence, structure and formation of management of the reverse flows processes in supply chains; the main directions and content of return flows in logistic systems and supply chains are determined; the concept and content of reverse logistics and logistics of return flows are defined. The essence of the process of reverse flows management in accordance with the reference model of business processes in the SCOR supply chains is researched. The application of a logistic approach to management of reverse flows has determined a separate sphere of logistics – reverse logist

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Vaishnavi, Madhave, Tambe Monali, Kale Sonal, and Kokate Naina. "Blockchain Technology-Based Agri-Food Supply Chain System." International Journal of Innovative Science and Research Technology 8, no. 3 (2023): 850–56. https://doi.org/10.5281/zenodo.7770935.

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- Supply chains are turning into automated and extremely complicated networks and are becoming a key source of potential benefits in the modern world. At the same time, people are becoming more interested in food product quality. However, it is tough to identify the provenance of data and preserve its traceability throughout the supply chain network. The old supply chains are centralized and they depend on a third party for transactions. These centralized systems lack transparency, accountability, and audibility. In our proposed solution, we have offered a complete solution for the block-chain

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Espíndola, Daniel Masini, Márcio Lopes Pimenta, Cláudio Heleno Pinto da Silva, and Ingridi Vargas Bortolaso. "Systematic Literature Review in Reshoring Strategies 4.0." Logistics 7, no. 3 (2023): 42. http://dx.doi.org/10.3390/logistics7030042.

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Background: With global changes in markets and government regulations, most organizations, which previously opted for offshore production, began to return to their country of origin—a process called reshoring. The new strategies for locating units and business models, which involve decisions to outsource production and organizational capacity, now face a new context of Industry 4.0, a market for technologies with the potential to transform entire supply chains in addition to directly influencing organizational aspects with innovative solutions and resource efficiency. Methods: This systematic

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Yue, Xiaohang, and Srinivasan Raghunathan. "The impacts of the full returns policy on a supply chain with information asymmetry." European Journal of Operational Research 180, no. 2 (2007): 630–47. http://dx.doi.org/10.1016/j.ejor.2006.04.032.

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Okongwu, Uche, Franck BRULHART, and Btissam Moncef. "Causal linkages between supply chain management practices and performance." Journal of Manufacturing Technology Management 26, no. 5 (2015): 678–702. http://dx.doi.org/10.1108/jmtm-01-2013-0002.

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Purpose – Today, supply chain design and management constitute a major source of competitive advantage for firms. The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs) impact on financial and non-financial performance, and consequently lead to the achievement of the firm’s strategic objectives. Design/methodology/approach – This study is carried out in two stages. First, based on the survey data collected from 450 French industrial firms (with a return rat

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Nishanth Vepachedu. "Streamlining Retail Operations: How RPA Transforms Distribution Centers and In-Store Processes." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 11, no. 1 (2025): 1203–10. https://doi.org/10.32628/cseit251112129.

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The retail industry is experiencing a fundamental transformation by adopting Robotic Process Automation (RPA) and artificial intelligence technologies. This comprehensive article examines how automation solutions revolutionize retail operations across distribution centers, in-store processes, and customer service functions. The implementation of RPA has demonstrated significant improvements in operational efficiency, cost reduction, and customer satisfaction across various retail segments. Automated systems are reshaping traditional retail paradigms, from inventory management and supply chain

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A. Narayana, Sushmita, Arun A. Elias, and Rupesh K. Pati. "Reverse logistics in the pharmaceuticals industry: a systemic analysis." International Journal of Logistics Management 25, no. 2 (2014): 379–98. http://dx.doi.org/10.1108/ijlm-08-2012-0073.

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Purpose – The purpose of this paper is to present a systemic analysis of the complex interaction of factors affecting the reverse logistics (RL) processes in a pharmaceutical supply chain (PSC). Design/methodology/approach – This study uses a systems thinking approach. Initial problem structuring involved the analysis of behavior-over-time of main variables and incorporated stakeholder analysis. Further, a participative group model building process was used to develop a systems model. Findings – The model was analysed to identify a set of feedback loops operating in the system responsible for

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Ricardianto, Prasadja, Fausta Ari Barata, Septi Mardiyani, et al. "Supply chain management evaluation in the oil and industry natural gas using SCOR model." Uncertain Supply Chain Management 10, no. 3 (2022): 797–806. http://dx.doi.org/10.5267/j.uscm.2022.4.001.

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This study aims to evaluate supply chain management on fuel oil to optimize improvement strategies that can be applied to ConocoPhillips companies in Indonesia. Effective and efficient supply chain management is one of the goals to achieve the company's business stability in the fuel oil supply chain. Fuel oil is a very complex basic need for companies in carrying out industrial and transportation activities. The research method is measuring and evaluating company performance through a combination of the Supply Chain Operation Reference (SCOR) model and the Analytic Hierarchy Process. Research

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Giat, Yahel, and Dan Bouhnik. "A Decision Support System and Warehouse Operations Design for Pricing Products and Minimizing Product Returns in a Food Plant." Interdisciplinary Journal of Information, Knowledge, and Management 16 (2021): 039–54. http://dx.doi.org/10.28945/4692.

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Aim/Purpose: The first goal is to develop a decision support system for pricing and production amounts for a firm facing high levels of product returns. The second goal is to improve the management of the product returns process. Background: This study was conducted at a food importer and manufacturer in Israel facing a very high rate of product returns, much of which is eventually discarded. The firm’s products are commonly considered to be a low-cost generic alternative and are therefore popular among low-income families. Methodology: A decision support module was added to the plant’s busine

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Abdulsalam, Yousef, Dari Alhuwail, and Eugene S. Schneller. "Adopting Identification Standards in the Medical Device Supply Chain." International Journal of Information Systems and Supply Chain Management 13, no. 1 (2020): 1–14. http://dx.doi.org/10.4018/ijisscm.2020010101.

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The U.S. Food and Drug Administration has recently mandated that medical device manufacturers adopt Unique Device Identification (UDI) standards on their medical devices. The benefits that UDI brings to hospitals and patients is relatively obvious, including inventory transparency, product safety, product equivalency, business intelligence. However, adoption by manufacturers, who face the mandate, has been slow in part because the benefit to them is not as readily perceived. This study focuses on the incentives, barriers, and benefits that medical device manufacturers perceive in UDI adoption.

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Behera, Ajay Kumar, Sasmita Mohapatra, Rabindra Mahapatra, and Harish Das. "Effect of Big Data Analytics in Reverse Supply Chain." International Journal of Information Systems and Supply Chain Management 15, no. 1 (2022): 1–14. http://dx.doi.org/10.4018/ijisscm.287128.

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The main purpose of this paper is to know about the recent status of big data analytics (BDA) on various manufacturing and reverse supply chain levels (RSCL) in Indian industries. In particular, it emphasises on understanding of BDA concept in Indian industries and proposes a structure to examine industries’ development in executing BDA extends in reverse supply chain management (RSCM). A survey was conducted through questionnaires on RSCM levels of 330 industries. Of the 330 surveys that were mailed, 125 completed surveys were returned, corresponding to a response rate of 37.87 percent, which

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Aloqool, Abdalrazzaq, Malek Alharafsheh, Hadeel Abdellatif, Lana Ahmad Suleiman Alghasawneh, and Jassim Ah-mad Al-Gasawneh. "The mediating role of customer relationship management between e-supply chain management and competitive advantage." International Journal of Data and Network Science 6, no. 1 (2022): 263–72. http://dx.doi.org/10.5267/j.ijdns.2021.9.002.

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The purpose of this study is to explore the role of implementing e-supply chain management (E-SCM) on the competitive position of companies and whether implementing customer relationship management (CRM) can affect the relationship between E-SCM and competitive advantage. To achieve this objective, a quantitative approach was utilized. A total of 300 questionnaires were distributed where 243 questionnaires were returned, with 17 incomplete questionnaires being excluded, leaving 226 usable questionnaires. PLS-SEM software was used to analyze the data. The results of this study demonstrate the i

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Chansamut, Artaphon. "A Digital System Model for Online Driver's License for Department of Land Transport in Thai Supply Chain." International Journal of Supply Chain Management 12, no. 1 (2023): 70–74. http://dx.doi.org/10.59160/ijscm.v12i1.6104.

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The purpose of paper study were to study a digital system model for online driver’s license department of land transport in Thai supply chain and evaluation of the model . The sample group in this study consisted of ten experts using purposive sampling. Data were analysed by arithmetic mean and standard deviation. The research findings model six elements namely main components, Supplier, Department of land transport, Finished person ,Customers satisfaction and Return. The ten experts agree that a digital system model for online driver’s license department of land transport in Thai supply chain

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Kapadia, Moulik, Emanuel Melachrinoudis, and Nizar Zaarour. "Optimal collection policies for returned products in the reverse supply chain." International Journal of Logistics Systems and Management 42, no. 2 (2022): 240. http://dx.doi.org/10.1504/ijlsm.2022.124155.

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Zaarour, Nizar, Emanuel Melachrinoudis, and Moulik Kapadia. "Optimal Collection Policies for Returned Products in the Reverse Supply Chain." International Journal of Logistics Systems and Management 1, no. 1 (2020): 1. http://dx.doi.org/10.1504/ijlsm.2020.10030853.

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Hwihanus, Hwihanus, Oscarius Yudhi Ari Wijaya, and Diah Rani Nartasari. "The role of supply chain management on Indonesian small and medium enterprise competitiveness and performance." Uncertain Supply Chain Management 10, no. 1 (2022): 109–16. http://dx.doi.org/10.5267/j.uscm.2021.10.005.

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The purpose of this study is to analyze the effect of supply chain management on competitive advantage in SMEs, the effect of competitive advantage on company performance in SMEs, and the influence of supply chain management on company performance mediated by competitive advantage in SMEs. This study uses quantitative methods and data analysis techniques based on Structural Equation Modeling using SmartPLS 3.0 software. The sample selection method uses non-probability sampling methods. Online questionnaires were sent to 340 SMEs respondents, the next step is to evaluate the returned 320 questi

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Kanyamuna, Vincent, Oswell Chawapiwa, and Cynthia Bwanga. "The Effectiveness of Service Delivery in Fast Moving Consumer Goods Supply Value Chain: A Case Study of Brands Africa Zambia Limited Company." Advances in Social Sciences Research Journal 10, no. 2 (2023): 420–46. http://dx.doi.org/10.14738/assrj.102.14177.

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The study focused on analysing the effectiveness of service delivery in fast moving goods supply chains taking Brands Africa as a case study. Some observed supply chain related challenges of Brands Africa that included lower sales volume, high volume of product returns, sale of some expired products out of stock of some product lines and high prices of some merchandise made the study to be mandatory. A pragmatic research paradigm was used in collecting data from a cross-sectional survey sample of 87 respondents and a case study sample of 5 research participants using a survey questionnaire and

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Tulendiev, E. E., G. N. Baiguzhina, A. B. Sagatbekova, and A. B. Orazalina. "Business model of optimal structure of management of transport and logistics centers." BULLETIN of the L.N. Gumilyov Eurasian National University. Technical Science and Technology Series 147, no. 2 (2024): 37–47. http://dx.doi.org/10.32523/2616-7263-2024-147-2-37-47.

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Transport logistics are transport enterprises that are participants in the process of distributing goods, aimed at obtaining a single economic result in the logistics chain. This article discusses the main factors of the company's productivity growth and the priority allocation system. The expansion of transport and logistics systems through the construction and modernization of transport and logistics centers at major transport hubs, mainly in regional centers, is also being considered. The expediency of the applied projects is proved using regression analysis based on the classical modeling

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Aral, Sinan, Erik Brynjolfsson, Chris Gu, Hongchang Wang, and D. J. Wu. "Understanding the Returns from Integrated Enterprise Systems: The Impacts of Agile and Phased Implementation Strategies." MIS Quarterly 48, no. 2 (2024): 749–74. http://dx.doi.org/10.25300/misq/2023/17420.

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How do firms benefit from integrated enterprise systems (IES), and how does the IES implementation strategy influence the returns from IES? We investigated the implementation strategy that firms should follow to integrate multiple enterprise systems regarding the timing of adoption and the richness of modules. Borrowing theories from software development literature and enterprise system implementation literature, we developed two IES implementation strategies, i.e., the agile strategy (simple, quick, and flexible) and the phased strategy (rich, phased, and pre-determined). We collected a sampl

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Yao, Z., Stephen C. H. Leung, and K. K. Lai. "Analysis of the impact of price-sensitivity factors on the returns policy in coordinating supply chain." European Journal of Operational Research 187, no. 1 (2008): 275–82. http://dx.doi.org/10.1016/j.ejor.2007.03.025.

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