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Journal articles on the topic 'Right consumer'

Author: Grafiati

Published: 28 May 2022

Last updated: 31 July 2025

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1

Rawal, Dhabindra. "Perception of Consumer Rights among the College Students: A Case of Tikapur Municipality." Contemporary Research: An Interdisciplinary Academic Journal 3, no. 1 (2019): 25–32. http://dx.doi.org/10.3126/craiaj.v3i1.27486.

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This study aims at examining consumes’ perception towards marketing practices and consumer rights in Tikapur Municipality, Kailali based on an empirical study of college students in connection to John Kennedy’s bill of four consumer rights, namely, the right to safety, the right to be informed, the right to choose, and the right to be heard. This study depends on a convenience sample of 60 students selected from Management, Education and Humanities faculties studying in graduate level at Tikapur Multiple Campus and Birendra Vidhya Mandir Campus at Tikapur, with a structured questionnaire to me

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Rawal, Dhavindra. "Awareness of Consumer Rights on Marketing Practices in Kailali District of Nepal." Far Western Review 1, no. 1 (2023): 24–42. http://dx.doi.org/10.3126/fwr.v1i1.58271.

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The aim of this study is to examine the awareness status of consumer rights on marketing practices in Kailali district of Nepal. The empirical study depends on a convenience sample of 418 consumers in different locations of Kailali district with a structured questionnaire to measure consumer awareness regarding four consumer rights: Right to safety, right to be informed, right to choose and right to be heard, utilizing a five-point Likert scale for measurement. The overall findings show that the current consumers’ awareness towards marketing practices related to protection of consumer rights i

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Musataklima, Musataklima, M. Syamsudin, and Adi Sulistiyono. "Konstitusionalisasi Perlindungan Konsumen Perspektif Hukum Hak Asasi Manusia dan Hukum Profetik Islam." Jurnal HAM 14, no. 2 (2023): 137. http://dx.doi.org/10.30641/ham.2023.14.137-154.

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People are ipso facto consumers. People, as consumers, have rights that must be protected by law. As human beings, consumers have rights that must be protected, respected, fulfilled, and advanced by the state. However, current consumer protection could be more effective and stronger, as evidenced by many consumer complaints to the National Consumer Protection Agency. (BPKN). This is also due to the weak legal instruments of consumer protection that need to be burned into the country’s constitution. Based on this, the study aims to analyze the urgency of constitutionalizing consumer protection

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Noviriska. "CONSUMER LEGAL PROTECTION ON FOOD PRODUCTS THAT DO NOT INCLUDE EXPIRED LABELS RELATED TO LAW NUMBER 8 OF 1999 CONCERNING CONSUMER PROTECTION." Awang Long Law Review 4, no. 2 (2022): 374–79. http://dx.doi.org/10.56301/awl.v4i2.393.

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The basic right of consumers related to food that does not include the expired label is the right to obtain safety. The right to security and safety is intended to ensure the safety and security of consumers in the use of goods or services obtained so that consumers can avoid losses (physical and psychological) when consuming a product, especially food products. The research that will be discussed is related to how the implementation of consumer protection against the circulation of food products that do not include an expiration date label is carried out by the YLBKI Non-Governmental Consumer

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Wangpo, Kinga, Lecturer, Sonam Wangmo, and Tenzin Dorji. "PERCEPTION OF CONSUMERS’ RIGHT IN BHUTAN: A CASE OF THIMPHU CONSUMERS." Business and Economics in Developing Countries 1, no. 1 (2023): 23–28. http://dx.doi.org/10.26480/bedc.01.2023.23.28.

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Consumer protection means safeguarding the economic interests, rights, and safety of the consumers to avoid economic harm and health hazards while consuming goods and services in the market. In other words, it refers to the measures adopted to protect the consumers from unfair and deceptive practices by the business entities and to provide appropriate redresses, remedies, or compensations to aggrieved consumers. Four major consumer rights (Right to Safety, Right to be Informed, Right to Choose, and Right to be Heard) were investigated in this study from the consumer’s perspective whether marke

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Zulkupri, Muhammad Iqram, Anida Mahmood, Zinatul Ashiqin Zainol, and Nor Akhmal Hasmin. "CONSUMER RELATED THEORIES AND THE RIGHT TO INFORMED CHOICE FOR CONSUMER IN NANO FOOD CONSUMPTION." UUM Journal of Legal Studies 13, No.1 (2022): 199–220. http://dx.doi.org/10.32890/uumjls2022.13.1.9.

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The use of nanomaterials in food-by-food producers has increased in today’s modern society. Food that contains nanomaterials is known as nano food, which is associated with both benefits and risks. Due to the uncertainty of its risks, it is important to accord consumers with the right to informed choice in the context of nano food consumption. In the absence of this right in the existing food legislation in Malaysia, this paper aims to examine the underlying principles from the perspective of consumer-related theories to provide theoretical justification in reforming the present food legislati

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Shaheen, Yaser. "CHALLENGES AND PROSPECTS OF CONSUMER PROTECTION IN THE CONTEXT OF GLOBALIZATION AND FINANCIAL CRISES - THE CASE OF PALESTINE." International Journal of Advanced Research 8, no. 9 (2020): 887–93. http://dx.doi.org/10.21474/ijar01/11738.

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This study aims at clarifying the concept and dimensions of consumer rights, and at diagnosing the reality of consumer rights represented in the (right to choose, right to safety, right to be heard and right to be informed). The descriptive approach was the one used for the purpose of this study. The current study was conducted on consumers of some basic goods and services. A facilitated sample consisting of (100) people was used. The blank questionnaire method was used to obtain the primary data.The results show that there is an increase in the frequency of consumer rights violations in light

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Parlindungan S, Gokma Toni. "PEMBENTUKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN YANG TAAT ASAS HUKUM DAN PRINSIP-PRINSIP PERLINDUNGAN KONSUMEN." Ensiklopedia Research and Community Service Review 4, no. 2 (2025): 290–95. https://doi.org/10.33559/err.v4i2.3013.

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Abstract: Indonesia already has a law that regulates consumer protection, namely Law No. 8 of 1999 concerning consumer protection. This law was passed by BJ Habibie, the transitional president at that time. In Article 4 of Law Number 8 of 1999 concerning Consumer Protection, it is stated that consumer rights include the right to comfort, security and safety in consuming goods or services. This law stipulates that every consumer, including Muslim consumers who constitute the majority of consumers in Indonesia, has the right to obtain goods and services that they are comfortable consuming. This

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Corte-Real de Araújo, Alexandre Gentil, DD FD UNTL, Ana Cristina de Jesus Silveira Martins, et al. "The Protection of Consumer Rights in the light of the CRDTL (2025)." American Journal of Medical and Clinical Research & Reviews 04, no. 04 (2025): 01–09. https://doi.org/10.58372/2835-6276.1290.

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Introduction: Consumer rights were a fundamental right that are constitutionally protected under Article 53. that of the CRDTL. And through this article, the National Parliament approved the first legal regime for consumer protection and defense, Law No. 8/2016 of July 8, and this regime already clearly defines consumer rights, the functions and mechanisms of the State and the interventions of the consumer association, to defend the position of consumers in the consumer relationship. Objectives: To provide knowledge about fundamental rights enshrined in the constitution to consumers and compet

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Febriansyah, Ferry Irawan. "Perlindungan Hukum Pada Konsumen Dalam Transaksi Jual Beli Onlinee-Commerce Ferry Irawan Febriansyah." Legal Standing : Jurnal Ilmu Hukum 1, no. 2 (2017): 55. http://dx.doi.org/10.24269/ls.v1i2.771.

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Globalization era forms society character being advanced. People often do buying and selling activities in an easy way, which is in the form of buying and selling goods in the internet or online. It is called as online commerce or e-commerce. Using online-commerce, people do not need to go out to spend their time buying for their living goods. Online-commerce facilitates people easily in trading. Saving time is becoming a reason for them to do online commerce. The method used in online-commerce is almost the same as offline commerce. Online commerce offers a lot of convenience for both sellers

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Hawa, Rianti, Rudi Supratman, and Retno Palupi. "Harmonisasi Kemanfaatan dan Keadilan dalam Perlindungan Hukum Bagi Konsumen." Jurnal Riset Multidisiplin dan Inovasi Teknologi 1, no. 01 (2023): 1–6. http://dx.doi.org/10.59653/jimat.v1i01.152.

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Consumer is everyone who uses goods and / or services available in society, either for their own interests, as well as for family and other people and other living things and not for trade. In practice, of course, business actors are responsible for the goods and services consumed by consumers, and if the goods and services are in accordance with the agreement, it will provide benefits for consumers, but if it turns out that the goods or services purchased do not provide the results desired by consumers, such as experiencing damage, hidden defects, consumers have the right to ask for compensat

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Hiariej, Gian Chelvanno, Teng Berlianty, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan." TATOHI: Jurnal Ilmu Hukum 3, no. 5 (2023): 464. http://dx.doi.org/10.47268/tatohi.v3i5.1806.

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Introduction: Financial services businesses use personal data in the form of consumer telephone numbers as information and communication to enable the distribution of data and information on financial products, in this case such as credit offers and/or service offers, quickly and directly with consumers or potential consumers.Purposes of the Research: (1.) To know and understand the legal protection of consumers regarding the personal data used. (2.) How is the application of the principle of rights in Consumer Personal Data Law to Financial Financing Service Business Actor.Methods of the Rese

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Baso, Andi Nurfadhila Brilyana, Asnawi Asnawi, and Aris Setyanto Pramono. "PERLINDUNGAN HUKUM TERHADAP HAK ATAS INFORMASI KONSUMEN JUAL BELI ONLINE DITINJAU BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN." Jurnal Res Justitia: Jurnal Ilmu Hukum 3, no. 1 (2023): 119–28. https://doi.org/10.46306/rj.v3i1.61.

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The development of the world in the modern era is increasingly widespread economic activity by utilizing the Internet as a medium of communication in electronic commerce or e-commerce as a medium of transaction. Every consumer according to Article 4 letter c of the Consumer Protection Act has the right to correct, clear and honest information. So information is an important thing for consumers, if the information is not conveyed correctly it is a violation by business actors against consumers. This research method is research using a statutory approach and a conceptual approach. Data collectio

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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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Indradewi, Anak Agung Sagung Ngurah. "The Concept of Consumer Protection: An International Perspective." International Journal of Social Sciences World (TIJOSSW) 2, no. 2 (2020): 31–36. https://doi.org/10.5281/zenodo.3999501.

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The case of consumer loss does not seem to recognize national borders, not only in Indonesia and can also occur in other countries, such as the case of the Thalidomide Pill in 1950 - 1960 which is one of the empirical facts, the victims are at least spread across 40 countries. So widespread were the victims that this case was known as The Thalidomide Tragedy. In addition, in the case of Aspirin, where the giant Bayer manufacturer stated in its advertisement that all adults can take aspirin to prevent heart attacks, the June 1999 issue of the New England Journal of Medecie found that 16,500 dea

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Rezky Saftiaan, Indah Harlina, and Jum Anggriani. "The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled." Jurnal Smart Hukum (JSH) 3, no. 1 (2024): 48–52. http://dx.doi.org/10.55299/jsh.v3i1.1018.

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The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection

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Janah, Tutik Nurul. "UPAYA PERLINDUNGAN KONSUMEN MUSLIM DAN NON-MUSLIM MELALUI SERTIFIKASI HALAL DAN TRANSPARANSI KOMPOSISI PRODUK MAKANAN." Islamic Review : Jurnal Riset dan Kajian Keislaman 9, no. 1 (2020): 65–85. http://dx.doi.org/10.35878/islamicreview.v9i1.186.

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The purpose of consumer protection rules is to improve protection against consumers by avoiding the negative effects. Halal certification requirements on food products are also a country protection effort against consumers. Consumers have the right to know the content of food and beverages they will consume. During this time, halal certification is synonymous with Muslim community needs. However, it is not only Muslims who have religious rules regarding food. For example, Christians and Hindus also have rules regarding food. Indonesia as a multicultural-multireligious country, should attention

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18

LYHA, Andrii. "News in legislation about the protection of the rights of contents." Economics. Finances. Law 9, no. - (2023): 86–94. http://dx.doi.org/10.37634/efp.2023.9.20.

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The paper analyzes the New Edition of the Law of Ukraine "On the Protection of Consumer Rights" No. 3153-IX dated June 10, 2023. Based on the results of the analysis, the author outlined the main positive trends in bringing the legal norms of the new Ukrainian Law closer to the acts of European consumer law, in particular food products were returned to the sphere of consumer legislation; the terminology has been approximated, the concept of a significant drawback has been eliminated; consumers was given the right to exchange the product under warranty for the same or similar product; the decla

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Chrestella Carissa Santoso, Natalis Anggi Saputra, and Dominikus Degeda Kola Pati. "Legal Responsibility of Unlabeled Cosmetics Business Actors from the Perspective of Consumer Protection Law." International Journal of Law, Social Science, and Humanities 2, no. 2 (2025): 187–96. https://doi.org/10.70193/ijlsh.v2i2.201.

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The circulation of unlabeled cosmetics in Indonesia has become an important issue that threatens the protection of consumer rights. Cosmetics that are not clearly labeled omit crucial and important information for consumers, such as ingredient composition, distribution license, and product expiration date. This risks jeopardizing the health and resulting in financial losses for consumers who are not adequately informed about the products they consume. In this context, the perspective of legal protection of consumers emphasizes that consumers have the right to obtain honest, clear and correct i

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Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga

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Laila Syahrani and Ika Juwita Lubis. "ANALISIS PENGARUH TRANSAKSI ONLINE DALAM HUKUM PERLINDUNGAN HUKUM KONSUMEN DIERA DIGITAL." Jurnal Al Wadiah 1, no. 2 (2023): 187–99. http://dx.doi.org/10.62214/jaw.v1i2.154.

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Consumer protection is an important aspect in a country's legal system which aims to protect the rights and interests of consumers in transactions. Consumer protection laws provide the legal basis for protecting consumers from commercial practices that may harm and interfere with consumers' health, safety, or other rights. One aspect that is closely related to consumer protection is legal responsibility for producer negligence and errors. Producer negligence or errors can harm consumers and give rise to legal responsibility for producers. In this context, consumer protection law plays a very i

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Karmila, Karmila. "TINJAUAN HUKUM TANGGUNG JAWAB DEVELOPER TERHADAP PEMENUHAN HAK KONSUMEN PERUMAHAN." Lakidende Law Review 1, no. 1 (2022): 27–40. http://dx.doi.org/10.47353/delarev.v1i1.3.

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The form of implementation of the developer's responsibility towards fulfilling the rights of BTN housing consumers are as follows: the right to obtain information, the right to obtain good housing construction, the right to obtain public facilities provided directly by the developer and the right to obtain insurance coverage. The settlement efforts taken by the consumer and business actors in resolving the problems faced by the consumer are carried out through non-litigation or amicable legal settlements carried out by both parties. This research uses the type of empirical normative research.

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Bychko, M. A., and P. V. Razumov. "On reforming consumer legislation." Гуманитарные и юридические исследования 10, no. 2 (2023): 272–78. http://dx.doi.org/10.37493/2409-1030.2023.2.12.

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Introduction. Modern consumer legislation is influenced by informatization, sanction pressure, economic and political transformations. There is a need to reform consumer legislation, to exclude ineffective norms from it. The introduction of new mechanisms for the realization of consumer rights, including the right to education, is required. Materials and Methods. The research is based on the analysis of regulatory legal acts, doctrinal approaches and judicial practice in the field of consumer protection. Analysis. The conducted analysis showed insignificant involvement of local self-government

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Nesterova, E. V. "The problem of ensuring judicial protection of consumer rights according to the legislation of the Republic of Kazakhstan." Scientific works "Adilet", no. 1 (2023): 27–35. https://doi.org/10.54649/2077-9860-2023-1-27-35.

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The article discusses the problem of ensuring judicial protection of consumer rights under the legislation of the Republic of Kazakhstan. An analysis of the legislation of Kazakhstan in the field of consumer rights protection was carried out. The author noted that the practice of applying the 2020 innovations has shown their ineffectiveness, since as a result of their introduction, Kazakh consumers were struck down in their constitutional right to judicial protection. It is proposed that, taking into account the constitutional right to judicial protection of citizens, the stage of consumers co

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Huda, Rahmatul. "EKSISTENSI KHIYAR DALAM UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI TOKO MODERN (Analisis Hukum Ekonomi Syariah)." Al-Banjari : Jurnal Ilmiah Ilmu-Ilmu Keislaman 15, no. 1 (2016): 69. http://dx.doi.org/10.18592/al-banjari.v15i1.818.

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Indonesia is a country that is predominantly Muslim, so that Muslim consumers certainly get the protection of the goods and/or services in accordance with Islamic law. Because the protection of the rights of every citizen of Indonesia. Khiyar is one form of consumer protection in Islam. Surely, khiyar as one of the forms to protect the rights of Muslim consumers are contained in the Consumer Protection Law. This thesis aims to determine: (1) Existence khiyar in Law No. 8 of 1999 on Consumer Protection, and (2) Analysis of the existence of khiyar in Law No. 8 of 1999 on Consumer Protection. Thi

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Ikhwanul Akbar, Rizq, Septiawadi Septiawadi, and Abuzar Alghifari. "Consumer Protection in Law No. 8 of 1999 and Qur'anic Review." Jurnal Ilmu Agama: Mengkaji Doktrin, Pemikiran, dan Fenomena Agama 26, no. 1 (2025): 42–60. https://doi.org/10.19109/jia.v26i1.28215.

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The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethic

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Yu, Hao. "Research on the Construction of Financial Technology "Regulatory Sandbox" Testing Consumer Loss Compensation System." Frontiers in Humanities and Social Sciences 2, no. 8 (2022): 76–86. http://dx.doi.org/10.54691/fhss.v2i8.1660.

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Fintech "regulatory sandbox" refers to a "trial and error" regulatory mode in which financial innovative products or services audited by financial regulators can conduct business tests in a real or simulated environment within a certain time and scope. After passing the test, they can be fully promoted to the financial market and included in the normal regulatory scope. Consumer protection is an important part of the design of the "regulatory sandbox". Perfect and appropriate consumer protection measures are conducive to enhancing the confidence of financial consumers, promoting the maximizati

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Hijawati, Hijawati. "PEREDARAN OBAT ILLEGAL DITINJAU DARI HUKUM PERLINDUNGAN KONSUMEN." Solusi 18, no. 3 (2020): 394–406. http://dx.doi.org/10.36546/solusi.v18i3.310.

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Every person has the right to live a healthy life, various efforts or methods if someone is sick and wants to deal with his complaint or illness with various medicines in order to recover his condition. In the era of globalization, free trade occurs which results in goods and or services in circulation that do not guarantee the security, safety and health of consumers. The free circulation of illegal drugs is still in demand by some consumers, this is because these drugs are easy to obtain and sell freely at any drug store. Law Number 8 of 1999 concerning Consumer Protection, the Government of

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Azam, Muhammad, Saleh Hashem Al-Farjani, Anis Mashdurohatun, Atta Elsonbaty, and Mohammed Abdullah Salman. "E-Contract Withdrawal Rights in E-Commerce: A Comparative Analysis of the Egyptian Consumer Protection Law and Islamic Jurisprudential Perspectives." Ulul Albab: Jurnal Studi dan Penelitian Hukum Islam 8, no. 2 (2025): 215. https://doi.org/10.30659/jua.v8i2.44766.

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This study examines the E-Contract Withdrawal Rights in E-Commerce under Egyptian Consumer Protection Law No. 181 of 2018, from the perspective of Islamic jurisprudence. The research problem focuses on the challenges of applying the right of withdrawal in e-commerce, especially concerning the consumer's ability to cancel a contract after online purchases without prior physical inspection of goods. The objectives are to clarify the conceptual framework, legal foundations, and practical implications of the right of withdrawal in both Islamic and Egyptian legal systems, and to assess its effectiv

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Amar, Andi Arfyan Priatama. "TVI Express Member Rights based on Consumer Protection Perspective." SIGn Jurnal Hukum 3, no. 2 (2022): 84–100. http://dx.doi.org/10.37276/sjh.v3i2.129.

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This study aims to determine that TVI Express members get rights as consumers based on the perspective of consumer protection. This type of research is empirical legal research. The interview method was used to obtain research data. The data obtained in this study were then analyzed qualitatively. The results show that TVI Express members do not get rights as consumers based on the perspective of consumer protection. The rights that TVI Express members do not obtain are the right to correct, transparent, and honest information regarding the conditions and guarantees of TVI Express products. In

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Ali, Paul, Evgenia Bourova, and Ian Ramsay. "The Statutory Right to Seek a Credit Contract Variation on the Grounds of Hardship: A History and Analysis." Federal Law Review 44, no. 1 (2016): 77–109. http://dx.doi.org/10.1177/0067205x1604400104.

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In this article, we focus on one of the most important statutory protections for Australian consumers in financial hardship: the right to seek a variation of a credit contract contained in s 72 of the National Credit Code. We provide a comprehensive history of this right, which has been part of Australian consumer credit law since the 1970s. Over the years, it has evolved from a very limited right to seek an extension of time to pay a debt on grounds of illness and unemployment, to a broader provision that requires credit providers to comply with a prescribed process before they can commence e

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Wang, Rongtai. "Challenges and Countermeasures for the Protection of Online Consumer Rights in the Digital Economy." Advances in Economics, Management and Political Sciences 55, no. 1 (2023): 102–6. http://dx.doi.org/10.54254/2754-1169/55/20230969.

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Accompanied by the booming development of new technologies such as the Internet, artificial intelligence and cloud computing, the digital economy has burst into a powerful vitality and become an important feature of the new era. However, due to the virtual nature, complexity, and monopoly characteristics of the digital economy, the damage caused to consumers. Such as the digital economy in the context of the prevalence of big data to kill familiarization and other acts of infringement of consumers personal information, the right to free choice, the right to fair trade and other rights and inte

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Ikeatu, Egondu Grace, Alex Iloba Uwadinma, and Favour Onoriode Ebbah. "The Federal Competition and Consumer Protection Act of Nigeria: An Overview." Journal of International law and Jurisprudence 9, no. 1 (2024): 139–47. https://doi.org/10.5281/zenodo.14889971.

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<em>Consumer rights are those rights given to a consumer to protect him from being cheated by manufacturers of goods and services. This is achieved by consumer protection laws. Through the instrumentality of these laws, the government aims to protect the rights of consumers. There is a logical, moral, and political force in the proposition that consumers should have the right to take decisions about the allocation of resources for their own needs. This research is an overview of the Federal Consumer and Competition Act of 2018, considering most especially the provisions that contain the rights

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Sapulette, Monalesya Dince, and Agustina Balik. "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce." TATOHI: Jurnal Ilmu Hukum 3, no. 4 (2023): 339. http://dx.doi.org/10.47268/tatohi.v3i4.1794.

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Introduction: One of the most important consumer rights is the right to comfort and safety in consuming goods and/or services. The emergence of the Covid-19 pandemic has become a challenge for consumers, both in consuming goods for their daily needs and services through e-commerce sales and purchase agreements. Therefore, the right of consumers to comfort and safety in consuming goods and/or services is based on Article 4 of Law No. 8 of 1999 concerning consumer protection during the Covid-19 pandemic.Purposes of the Research: This study aims to find out how consumer legal protection is during

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Yanyan, Cao, Nabeel Mahdi Althabhawi, and Mohamad Rizal Bin Abd Rahman. "Protecting the Right to Know in Online Shopping: Challenges and Solutions in China." Journal of Lifestyle and SDGs Review 5, no. 4 (2025): 05992. https://doi.org/10.47172/2965-730x.sdgsreview.v5.n04.pe05992.

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Objectives: This study aims to safeguard consumers’ right to know in online shopping in China by addressing challenges posed by false or misleading information. It supports the goal of responsible consumption and production as outlined in SDG 12. Theoretical Framework: Grounded in consumer protection theories and relevant legal frameworks, this research examines the evolution of consumer rights and compares online and traditional shopping environments. Method: The study employs a literature review, case analysis, and statistical data to investigate legal and regulatory challenges affecting con

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Jucevičius, Ramūnas. "PROCEDURAL MECHANISM FOR THE IMPLEMENTATION OF PUBLIC INTEREST IN THE CONTEXT OF CONSUMER RIGHTS PROTECTION." ACTA PROSPERITATIS 13 (2022): 46–62. http://dx.doi.org/10.37804/1691-6077-2022-13-46-62.

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The practice of the last few years shows a significant increase in the number of consumer applications to public authorities for protection of their violated rights. As the main guarantor of consumer protection in the field of public administration, the State Consumer Rights Protection Authority bears a heavy administrative burden as a result. Consumer surveys show that they are indifferent to their rights, both in terms of their content and their protection. On the other hand, rules of civil procedure designed to ensure the right of access to a court are not an appropriate guarantor of public

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Hapsari, Sekar Siti Puji, and Umar Haris Sanjaya. "Enforcement Of Article 4 Letter (a) Of Law No. 8 Of 1999 Concering Consumer Protection Related to The Rights to Comfort in IndiHome Wifi Consumers Due to Internet Network Distruption in Bantul Regency." Borobudur Law Review 5, no. 2 (2023): 79–89. https://doi.org/10.31603/burrev.7314.

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This study discusses the Enforcement of Article 4 letter (a) of Law No. 8 The year 1999 concerning Consumer Protection related to the right of convenience for Indihome wifi consumers due to internet network disruptions in Bantul Regency and reviewing violations in Article 4 letter (a) associated with the right of convenience for IndiHome consumers due to internet network disruptions in Bantul Regency. Research methods that used empirical juridical law. The approaching method used is using a case and legislation approach. This research discusses the enforcement of Article 4 of the Consumer Prot

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Sasidharan, Sharath. "All Is Right with the World." International Journal of Technology Diffusion 6, no. 4 (2015): 78–94. http://dx.doi.org/10.4018/ijtd.2015100105.

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Business-to-Consumer e-commerce vendors view consumer trust as an important determinant of purchasing intent. Based on the cognitive dissonance and schema-congruity theories, this paper examines the impact of schema-congruity between the website design elements of color and typography with the product context in impacting trust. Websites perceived as compatible with subconsciously internalized belief systems and hence deemed schema-congruent by consumers are expected to engender higher levels of trust. A controlled experimental study involving 128 participants spanning eight different schema-c

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Clark, Mason. "Consumer Privacy and the Dobbs Disruption." University of Michigan Journal of Law Reform, no. 58.1 (2025): 1. https://doi.org/10.36646/mjlr.58.1.consumer.

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The right to reproductive privacy is under attack in the United States, and it is losing ground. Dobbs v. Jackson Women’s Health Organization, the Supreme Court’s 2022 decision that overruled Roe v. Wade’s constitutional protection of abortion and jeopardized privacy rights by proxy, reflects this losing posture. Scholarship in reproductive privacy varyingly critiques federal privacy initiatives, evaluates regulatory interventions, and proposes civil rights frameworks in response to Dobbs. This Article, however, pinpoints how Dobbs created a gaping hole in state consumer privacy laws even as t

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Rohaedi, Rosalia Alima Utami, Susilowati Suparto, and Elisatris Gultom. "Legal Review of Consumer Rights in Product Sales Through the Bundling System." JUSTISI 11, no. 2 (2025): 368–86. https://doi.org/10.33506/js.v11i2.3952.

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The study aims to determine consumer rights in product sales through an adverse bundling system and dispute resolution efforts to maintain rights. The focus of the problem is the fulfillment of consumer rights and their resolution, both in court and out of court. The method of research used by the author is normative juridical, which examines theories, concepts, legal principles, and laws and regulations related to the research topic. Novelty of this research is the gap in the implementation of product sales strategies carried out by business actors with the GCPL Law in implementing a bundling

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Roy, Subir Kumar, and Nabanita Sen. "Right to Repair: A Reflective Facet of Consumer Justice." Studia Iuridica Lublinensia 32, no. 2 (2023): 11–34. http://dx.doi.org/10.17951/sil.2023.32.2.11-34.

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In recent years, consumer electronics marked momentum in consumer durables, but unfortunately repair activities of products suffered setbacks as it relatively involved higher costs due to a lack of repair infrastructure. The study focused on the freedom and rights of consumers to fix their own faulty devices as per the repair manual or to select the service provider of their choice without being mandated by manufacturer’s whims. The research undertaken is methodological in nature and aims to empower consumers through synchronizing trade between manufacturers and third-party sellers and buyers

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Pozhodzhuk, R. V. "RIGHT TO CONSUMER EDUCATION." Juridical scientific and electronic journal, no. 8 (2024): 271–75. http://dx.doi.org/10.32782/2524-0374/2024-8/63.

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Arimba, Cahya Iradi, and Dede Mutakin. "PENYELESAIAN SENGKETA KONSUMEN PADA BADAN PENYELESAIAN SENGKETA KONSUMEN (BPSK) KOTA BANDUNG." Jurnal Res Justitia: Jurnal Ilmu Hukum 5, no. 1 (2025): 519–30. https://doi.org/10.46306/rj.v5i1.260.

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Consumer protection issues have become a frequent topic of discussion in society today. Many consumers feel disadvantaged by the actions of business actors, making consumer protection an important issue. Often, consumers' rights are neglected by business actors, leaving a sense of dissatisfaction among consumers. According to the law, consumers have the right to file complaints with the Consumer Dispute Settlement Body (BPSK). This research uses a normative legal approach with descriptive analysis based on data collection. A qualitative research method is applied through inductive analysis to

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Biemans, Jan. "Reward-Based Crowdfunding and EU Consumer Rights." European Review of Private Law 28, Issue 1 (2020): 51–72. http://dx.doi.org/10.54648/erpl2020004.

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Crowdfunding has become a popular and mainstream way of financing projects and businesses, ranging from community projects and charities to small and mediumsized enterprises (SMEs), creative projects and high potential start-ups. Of the four types of crowdfunding that can be distinguished, this article focuses on reward-based crowdfunding. It will be argued that contracts concluded under a reward-based crowdfunding project within the EU will generally fall within the scope of several EU consumer rights regulations, including the Consumer Rights Directive. This article will focus on the contrac

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Zachra, Kintan Prameswari Aradea. "Legal Memorandum on the Legal Protection of Consumers on the Use of Exoneration Clauses by Transportation Services of Rosalia Indah Bus Company in the Case of Theft of Goods Reviewed Based on Consumer Protection Law." Jurnal Indonesia Sosial Sains 5, no. 09 (2024): 2432–41. http://dx.doi.org/10.59141/jiss.v5i09.1425.

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This research examines the legal protection for consumers in cases involving the use of exoneration clauses by transportation services, specifically focusing on PO Rosalia Indah's bus service. Exoneration clauses, which limit a company's liability in the event of theft or loss of goods, raise significant concerns regarding consumer rights. This study evaluates whether such clauses comply with Indonesia’s Consumer Protection Law and identifies the legal remedies available to consumers affected by such provisions. The research employs a normative juridical method, analyzing legal texts, includin

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Aprilianti, Viona, Cindy Asya Kirana, Ferdi Ardiansyah, Tina Marlina, and Raden Handiriono. "Legal Protection For Housing Consumers Who Suffer Losses Due to Fictitious Land Sales." Jurnal Legisci 2, no. 1 (2024): 39–46. http://dx.doi.org/10.62885/legisci.v2i1.359.

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Fictitious sales are practices that harm consumers and violate their rights, which have been protected and guaranteed by law. One of the cases that emerged was the sale of fake land by PT X in the Arjawinangun area, which caused losses for many consumers. This study examines the legal protection for consumers harmed by the sale of fake land and the legal steps taken by consumers for those who suffer losses due to the sale of counterfeit land. Normative juridical is the research method used in this study, which involves the study of regulations related to consumer legal protection and analyzing

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Jacobs, Wenette, Philip N. Stoop, and René Van Niekerk. "Fundamental Consumer Rights Under the Consumer Protection Act 68 of 2008: A Critical Overview and Analysis." Potchefstroom Electronic Law Journal/Potchefstroomse Elektroniese Regsblad 13, no. 3 (2017): 301. http://dx.doi.org/10.17159/1727-3781/2010/v13i3a2692.

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South Africa was in need of a comprehensive framework of legislation, policies and government authorities to regulate consumer-supplier interaction. The Consumer Protection Act 68 of 2008, which was signed by the President of the Republic of South Africa on 29 April 2009 and published in the Government Gazette on 29 April 2009, now provides an extensive framework for consumer protection and aims to develop, enhance and protect the rights of consumers and to eliminate unethical suppliers and improper business practices. Certain areas of the common law regarding consumer rights have been codifie

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Perdana, Jelang Fajar Putra, I. Gusti Ayu Ketut Rachmi Handayani, and Lego Karjoko. "Perlindungan Konsumen Atas Hak Penggantian Kerugian." Jurnal Discretie 1, no. 1 (2020): 42. http://dx.doi.org/10.20961/jd.v1i1.50218.

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<em>This study aims to analyze the compensation right of consumers from LA City Apartment who developed by PT. Priority Land Indonesia as a business actor. This research method is normative legal research with prescriptive of the study. The research approach used a law related to consumer protection over the compensation right as stated in the Consumer Protection Law. The type of data used primary and secondary data. Data collection techniques in this research used a library study with a deductive analysis. This research concludes that consumer protection for compensation rights in accor

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Putri, Dinae, Rachmi Sulistyarini, and Yenny Eta Widyanti. "Legal Protection for Consumers Regarding the Absence of Labels Containing Product Information on Packaging." International Journal of Business, Law, and Education 4, no. 2 (2023): 757–65. http://dx.doi.org/10.56442/ijble.v4i2.236.

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This research is aimed at understanding and analysing the legal protection regarding the absence of product information labels on packaging. As legal protection for consumers is an important issue in the context of safeguarding consumer rights and interests, one frequently discussed aspect is the lack of product information labels on packaging. This disorderliness can pose various risks to consumers, such as difficulties in making informed purchasing decisions, financial loss, health, and safety concerns. This study adopts a Normative Juridical research approach. The analytical technique used

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Hamonangan, Josafat, and Muthia Sakti. "The Consumer Protection Efforts through the Inclusion of Non-Halal Information on Food Products." Law Development Journal 6, no. 2 (2024): 252. https://doi.org/10.30659/ldj.6.2.252-265.

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Indonesia, the largest Muslim-majority country, requires a substantial amount of food to meet the needs of its population. This research examines efforts to protect consumers through the inclusion of non-halal information on food products. The study focuses on the regulatory framework, including the Consumer Protection Law, Law No. 33 of 2014 on Halal Product Assurance, and relevant regulations in Indonesia. It aims to analyze how including non-halal information contributes to protecting consumer rights concerning food products. Employing a juridical-normative approach, the research utilizes l

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