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Journal articles on the topic 'Right for consumers'

Author: Grafiati

Published: 28 May 2022

Last updated: 31 July 2025

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1

Wangpo, Kinga, Lecturer, Sonam Wangmo, and Tenzin Dorji. "PERCEPTION OF CONSUMERS’ RIGHT IN BHUTAN: A CASE OF THIMPHU CONSUMERS." Business and Economics in Developing Countries 1, no. 1 (2023): 23–28. http://dx.doi.org/10.26480/bedc.01.2023.23.28.

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Consumer protection means safeguarding the economic interests, rights, and safety of the consumers to avoid economic harm and health hazards while consuming goods and services in the market. In other words, it refers to the measures adopted to protect the consumers from unfair and deceptive practices by the business entities and to provide appropriate redresses, remedies, or compensations to aggrieved consumers. Four major consumer rights (Right to Safety, Right to be Informed, Right to Choose, and Right to be Heard) were investigated in this study from the consumer’s perspective whether marke

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Rawal, Dhavindra. "Awareness of Consumer Rights on Marketing Practices in Kailali District of Nepal." Far Western Review 1, no. 1 (2023): 24–42. http://dx.doi.org/10.3126/fwr.v1i1.58271.

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The aim of this study is to examine the awareness status of consumer rights on marketing practices in Kailali district of Nepal. The empirical study depends on a convenience sample of 418 consumers in different locations of Kailali district with a structured questionnaire to measure consumer awareness regarding four consumer rights: Right to safety, right to be informed, right to choose and right to be heard, utilizing a five-point Likert scale for measurement. The overall findings show that the current consumers’ awareness towards marketing practices related to protection of consumer rights i

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Hiariej, Gian Chelvanno, Teng Berlianty, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan." TATOHI: Jurnal Ilmu Hukum 3, no. 5 (2023): 464. http://dx.doi.org/10.47268/tatohi.v3i5.1806.

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Introduction: Financial services businesses use personal data in the form of consumer telephone numbers as information and communication to enable the distribution of data and information on financial products, in this case such as credit offers and/or service offers, quickly and directly with consumers or potential consumers.Purposes of the Research: (1.) To know and understand the legal protection of consumers regarding the personal data used. (2.) How is the application of the principle of rights in Consumer Personal Data Law to Financial Financing Service Business Actor.Methods of the Rese

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Sapulette, Monalesya Dince, and Agustina Balik. "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce." TATOHI: Jurnal Ilmu Hukum 3, no. 4 (2023): 339. http://dx.doi.org/10.47268/tatohi.v3i4.1794.

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Introduction: One of the most important consumer rights is the right to comfort and safety in consuming goods and/or services. The emergence of the Covid-19 pandemic has become a challenge for consumers, both in consuming goods for their daily needs and services through e-commerce sales and purchase agreements. Therefore, the right of consumers to comfort and safety in consuming goods and/or services is based on Article 4 of Law No. 8 of 1999 concerning consumer protection during the Covid-19 pandemic.Purposes of the Research: This study aims to find out how consumer legal protection is during

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Rahmatullah, Adin, and Muh Iman Muh. Iman. "Tinjauan Yuridis Terhadap Perlindungan Konsumen Atas Beredarnya Makanan Kadaluarsa." Indonesian Journal of Law and Justice 1, no. 2 (2023): 13. http://dx.doi.org/10.47134/ijlj.v1i2.2040.

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Regulations governing consumer rights should be able to protect consumers from abuse by business actors. Information for consumers is very important, because if inadequate information is conveyed to consumers, it is also a product defect known as defective instructions or inadequate information in order to avoid losses due to errors in consuming existing products. This right can also be linked to the right to comfort, security and safety for consumers of goods or services, especially regarding expired packaged food products. Information which is one of the consumer's rights is related to sever

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Rawal, Dhabindra. "Perception of Consumer Rights among the College Students: A Case of Tikapur Municipality." Contemporary Research: An Interdisciplinary Academic Journal 3, no. 1 (2019): 25–32. http://dx.doi.org/10.3126/craiaj.v3i1.27486.

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This study aims at examining consumes’ perception towards marketing practices and consumer rights in Tikapur Municipality, Kailali based on an empirical study of college students in connection to John Kennedy’s bill of four consumer rights, namely, the right to safety, the right to be informed, the right to choose, and the right to be heard. This study depends on a convenience sample of 60 students selected from Management, Education and Humanities faculties studying in graduate level at Tikapur Multiple Campus and Birendra Vidhya Mandir Campus at Tikapur, with a structured questionnaire to me

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7

Azam, Muhammad, Saleh Hashem Al-Farjani, Anis Mashdurohatun, Atta Elsonbaty, and Mohammed Abdullah Salman. "E-Contract Withdrawal Rights in E-Commerce: A Comparative Analysis of the Egyptian Consumer Protection Law and Islamic Jurisprudential Perspectives." Ulul Albab: Jurnal Studi dan Penelitian Hukum Islam 8, no. 2 (2025): 215. https://doi.org/10.30659/jua.v8i2.44766.

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This study examines the E-Contract Withdrawal Rights in E-Commerce under Egyptian Consumer Protection Law No. 181 of 2018, from the perspective of Islamic jurisprudence. The research problem focuses on the challenges of applying the right of withdrawal in e-commerce, especially concerning the consumer's ability to cancel a contract after online purchases without prior physical inspection of goods. The objectives are to clarify the conceptual framework, legal foundations, and practical implications of the right of withdrawal in both Islamic and Egyptian legal systems, and to assess its effectiv

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Parlindungan S, Gokma Toni. "PEMBENTUKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN YANG TAAT ASAS HUKUM DAN PRINSIP-PRINSIP PERLINDUNGAN KONSUMEN." Ensiklopedia Research and Community Service Review 4, no. 2 (2025): 290–95. https://doi.org/10.33559/err.v4i2.3013.

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Abstract: Indonesia already has a law that regulates consumer protection, namely Law No. 8 of 1999 concerning consumer protection. This law was passed by BJ Habibie, the transitional president at that time. In Article 4 of Law Number 8 of 1999 concerning Consumer Protection, it is stated that consumer rights include the right to comfort, security and safety in consuming goods or services. This law stipulates that every consumer, including Muslim consumers who constitute the majority of consumers in Indonesia, has the right to obtain goods and services that they are comfortable consuming. This

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9

Stiawan, Evan, and Tantri Yanuar Rahmat Syah. "The Effectiviness of Promotional Benefit Towards Buying Intention Moderated By The Brain’s Tendency of Consumers." Journal of Economics, Business & Accountancy Ventura 20, no. 1 (2017): 89. http://dx.doi.org/10.14414/jebav.v20i1.439.

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This research’s goal is to measure the influence of promotional benefit towards buying intention moderated the brain’s tendency of consumers. The object of this research is the consumers whom ever bought a mobile phone. The purpose of this research is to find out the consumer’s buying intention when price discount is higher than premium, the influence of price discount and premium toward buying intention which is moderated by the tendency of consumer’s left and right brain. The data analysis method used is ANOVA One Way and General Linear model (GLM). The result of the research shows that prem

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Suleman, Dede, Hapzi Ali, Dewi Nusraningrum, and Mochammad Mukti Ali. "Pembeda Konsumen Dalam Memilih Tempat Belanja Offline Vs Online." Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, dan Bisnis 4, no. 2 (2020): 275–82. http://dx.doi.org/10.31294/jeco.v4i2.8122.

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ABSTRACTThe new era of marketing adds an alternative shopping place for consumers where currently online shopping and offline shopping are present. So consumers must choose a shopping choice of the two alternatives. This makes the marketer need to map out what variables or factors from the demographic that make the consumer choose one of the available shopping places. This study looks at how consumers decide where to shop viewed from the consumer demographic factors. The population of this study is consumers of offline and online retail fashion products, of which the number is unknown, so the

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Hapsari, Sekar Siti Puji, and Umar Haris Sanjaya. "Enforcement Of Article 4 Letter (a) Of Law No. 8 Of 1999 Concering Consumer Protection Related to The Rights to Comfort in IndiHome Wifi Consumers Due to Internet Network Distruption in Bantul Regency." Borobudur Law Review 5, no. 2 (2023): 79–89. https://doi.org/10.31603/burrev.7314.

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This study discusses the Enforcement of Article 4 letter (a) of Law No. 8 The year 1999 concerning Consumer Protection related to the right of convenience for Indihome wifi consumers due to internet network disruptions in Bantul Regency and reviewing violations in Article 4 letter (a) associated with the right of convenience for IndiHome consumers due to internet network disruptions in Bantul Regency. Research methods that used empirical juridical law. The approaching method used is using a case and legislation approach. This research discusses the enforcement of Article 4 of the Consumer Prot

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Corte-Real de Araújo, Alexandre Gentil, DD FD UNTL, Ana Cristina de Jesus Silveira Martins, et al. "The Protection of Consumer Rights in the light of the CRDTL (2025)." American Journal of Medical and Clinical Research & Reviews 04, no. 04 (2025): 01–09. https://doi.org/10.58372/2835-6276.1290.

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Introduction: Consumer rights were a fundamental right that are constitutionally protected under Article 53. that of the CRDTL. And through this article, the National Parliament approved the first legal regime for consumer protection and defense, Law No. 8/2016 of July 8, and this regime already clearly defines consumer rights, the functions and mechanisms of the State and the interventions of the consumer association, to defend the position of consumers in the consumer relationship. Objectives: To provide knowledge about fundamental rights enshrined in the constitution to consumers and compet

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Musataklima, Musataklima, M. Syamsudin, and Adi Sulistiyono. "Konstitusionalisasi Perlindungan Konsumen Perspektif Hukum Hak Asasi Manusia dan Hukum Profetik Islam." Jurnal HAM 14, no. 2 (2023): 137. http://dx.doi.org/10.30641/ham.2023.14.137-154.

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People are ipso facto consumers. People, as consumers, have rights that must be protected by law. As human beings, consumers have rights that must be protected, respected, fulfilled, and advanced by the state. However, current consumer protection could be more effective and stronger, as evidenced by many consumer complaints to the National Consumer Protection Agency. (BPKN). This is also due to the weak legal instruments of consumer protection that need to be burned into the country’s constitution. Based on this, the study aims to analyze the urgency of constitutionalizing consumer protection

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Roy, Subir Kumar, and Nabanita Sen. "Right to Repair: A Reflective Facet of Consumer Justice." Studia Iuridica Lublinensia 32, no. 2 (2023): 11–34. http://dx.doi.org/10.17951/sil.2023.32.2.11-34.

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In recent years, consumer electronics marked momentum in consumer durables, but unfortunately repair activities of products suffered setbacks as it relatively involved higher costs due to a lack of repair infrastructure. The study focused on the freedom and rights of consumers to fix their own faulty devices as per the repair manual or to select the service provider of their choice without being mandated by manufacturer’s whims. The research undertaken is methodological in nature and aims to empower consumers through synchronizing trade between manufacturers and third-party sellers and buyers

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15

Febriansyah, Ferry Irawan. "Perlindungan Hukum Pada Konsumen Dalam Transaksi Jual Beli Onlinee-Commerce Ferry Irawan Febriansyah." Legal Standing : Jurnal Ilmu Hukum 1, no. 2 (2017): 55. http://dx.doi.org/10.24269/ls.v1i2.771.

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Globalization era forms society character being advanced. People often do buying and selling activities in an easy way, which is in the form of buying and selling goods in the internet or online. It is called as online commerce or e-commerce. Using online-commerce, people do not need to go out to spend their time buying for their living goods. Online-commerce facilitates people easily in trading. Saving time is becoming a reason for them to do online commerce. The method used in online-commerce is almost the same as offline commerce. Online commerce offers a lot of convenience for both sellers

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16

Shaheen, Yaser. "CHALLENGES AND PROSPECTS OF CONSUMER PROTECTION IN THE CONTEXT OF GLOBALIZATION AND FINANCIAL CRISES - THE CASE OF PALESTINE." International Journal of Advanced Research 8, no. 9 (2020): 887–93. http://dx.doi.org/10.21474/ijar01/11738.

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This study aims at clarifying the concept and dimensions of consumer rights, and at diagnosing the reality of consumer rights represented in the (right to choose, right to safety, right to be heard and right to be informed). The descriptive approach was the one used for the purpose of this study. The current study was conducted on consumers of some basic goods and services. A facilitated sample consisting of (100) people was used. The blank questionnaire method was used to obtain the primary data.The results show that there is an increase in the frequency of consumer rights violations in light

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17

Pujiningsih, Diana. "Juridical Review Of Standard Agreements In The Framework Of Consumer Protection." Ipso Jure 1, no. 6 (2024): 31–40. http://dx.doi.org/10.62872/jqxcks37.

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Exonerating clauses have been widely used in agreements due to their time and cost efficiency. However, as the use of these clauses has expanded, there have been instances of non-compliance with certain requirements, which have subsequently caused disadvantages to certain parties. Exonerating clauses are often employed in freight forwarding service agreements by companies to limit their legal liability in the event of loss or damage to a consumer's goods. From the perspective of consumer protection, the use of exonerating clauses can create an imbalance in rights and obligations between servic

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18

Aprilianti, Viona, Cindy Asya Kirana, Ferdi Ardiansyah, Tina Marlina, and Raden Handiriono. "Legal Protection For Housing Consumers Who Suffer Losses Due to Fictitious Land Sales." Jurnal Legisci 2, no. 1 (2024): 39–46. http://dx.doi.org/10.62885/legisci.v2i1.359.

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Fictitious sales are practices that harm consumers and violate their rights, which have been protected and guaranteed by law. One of the cases that emerged was the sale of fake land by PT X in the Arjawinangun area, which caused losses for many consumers. This study examines the legal protection for consumers harmed by the sale of fake land and the legal steps taken by consumers for those who suffer losses due to the sale of counterfeit land. Normative juridical is the research method used in this study, which involves the study of regulations related to consumer legal protection and analyzing

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19

Rezky Saftiaan, Indah Harlina, and Jum Anggriani. "The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled." Jurnal Smart Hukum (JSH) 3, no. 1 (2024): 48–52. http://dx.doi.org/10.55299/jsh.v3i1.1018.

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The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection

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20

Karmila, Karmila. "TINJAUAN HUKUM TANGGUNG JAWAB DEVELOPER TERHADAP PEMENUHAN HAK KONSUMEN PERUMAHAN." Lakidende Law Review 1, no. 1 (2022): 27–40. http://dx.doi.org/10.47353/delarev.v1i1.3.

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The form of implementation of the developer's responsibility towards fulfilling the rights of BTN housing consumers are as follows: the right to obtain information, the right to obtain good housing construction, the right to obtain public facilities provided directly by the developer and the right to obtain insurance coverage. The settlement efforts taken by the consumer and business actors in resolving the problems faced by the consumer are carried out through non-litigation or amicable legal settlements carried out by both parties. This research uses the type of empirical normative research.

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21

Nesterova, E. V. "The problem of ensuring judicial protection of consumer rights according to the legislation of the Republic of Kazakhstan." Scientific works "Adilet", no. 1 (2023): 27–35. https://doi.org/10.54649/2077-9860-2023-1-27-35.

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The article discusses the problem of ensuring judicial protection of consumer rights under the legislation of the Republic of Kazakhstan. An analysis of the legislation of Kazakhstan in the field of consumer rights protection was carried out. The author noted that the practice of applying the 2020 innovations has shown their ineffectiveness, since as a result of their introduction, Kazakh consumers were struck down in their constitutional right to judicial protection. It is proposed that, taking into account the constitutional right to judicial protection of citizens, the stage of consumers co

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Baso, Andi Nurfadhila Brilyana, Asnawi Asnawi, and Aris Setyanto Pramono. "PERLINDUNGAN HUKUM TERHADAP HAK ATAS INFORMASI KONSUMEN JUAL BELI ONLINE DITINJAU BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN." Jurnal Res Justitia: Jurnal Ilmu Hukum 3, no. 1 (2023): 119–28. https://doi.org/10.46306/rj.v3i1.61.

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The development of the world in the modern era is increasingly widespread economic activity by utilizing the Internet as a medium of communication in electronic commerce or e-commerce as a medium of transaction. Every consumer according to Article 4 letter c of the Consumer Protection Act has the right to correct, clear and honest information. So information is an important thing for consumers, if the information is not conveyed correctly it is a violation by business actors against consumers. This research method is research using a statutory approach and a conceptual approach. Data collectio

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Chuklova, E. V., and T. S. Evsikova. "Protecting the rights of an entrepreneur from abuse of their rights by consumers." Vektor nauki Tol’attinskogo gosudarstvennogo universiteta. Seria Uridicheskie nauki, no. 2 (2023): 36–41. http://dx.doi.org/10.18323/2220-7457-2023-2-36-41.

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The object of the study is a set of legal relations arising between a consumer and an entrepreneur, within which the abuse of the right by a weaker party of such legal relations is possible. The subject of the study is the norms of civil legislation enshrining the rights of participants in legal relations in this sphere. In the context of protecting the right, the authors investigate the legal categories forming the basis of legal relations with the consumer’s participation. The ambiguity of the interpretation of civil legislation applied in practice determines the expediency of a deep compreh

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Noviriska. "CONSUMER LEGAL PROTECTION ON FOOD PRODUCTS THAT DO NOT INCLUDE EXPIRED LABELS RELATED TO LAW NUMBER 8 OF 1999 CONCERNING CONSUMER PROTECTION." Awang Long Law Review 4, no. 2 (2022): 374–79. http://dx.doi.org/10.56301/awl.v4i2.393.

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The basic right of consumers related to food that does not include the expired label is the right to obtain safety. The right to security and safety is intended to ensure the safety and security of consumers in the use of goods or services obtained so that consumers can avoid losses (physical and psychological) when consuming a product, especially food products. The research that will be discussed is related to how the implementation of consumer protection against the circulation of food products that do not include an expiration date label is carried out by the YLBKI Non-Governmental Consumer

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Laila Syahrani and Ika Juwita Lubis. "ANALISIS PENGARUH TRANSAKSI ONLINE DALAM HUKUM PERLINDUNGAN HUKUM KONSUMEN DIERA DIGITAL." Jurnal Al Wadiah 1, no. 2 (2023): 187–99. http://dx.doi.org/10.62214/jaw.v1i2.154.

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Consumer protection is an important aspect in a country's legal system which aims to protect the rights and interests of consumers in transactions. Consumer protection laws provide the legal basis for protecting consumers from commercial practices that may harm and interfere with consumers' health, safety, or other rights. One aspect that is closely related to consumer protection is legal responsibility for producer negligence and errors. Producer negligence or errors can harm consumers and give rise to legal responsibility for producers. In this context, consumer protection law plays a very i

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Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga

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Rohaedi, Rosalia Alima Utami, Susilowati Suparto, and Elisatris Gultom. "Legal Review of Consumer Rights in Product Sales Through the Bundling System." JUSTISI 11, no. 2 (2025): 368–86. https://doi.org/10.33506/js.v11i2.3952.

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The study aims to determine consumer rights in product sales through an adverse bundling system and dispute resolution efforts to maintain rights. The focus of the problem is the fulfillment of consumer rights and their resolution, both in court and out of court. The method of research used by the author is normative juridical, which examines theories, concepts, legal principles, and laws and regulations related to the research topic. Novelty of this research is the gap in the implementation of product sales strategies carried out by business actors with the GCPL Law in implementing a bundling

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Zulkupri, Muhammad Iqram, Anida Mahmood, Zinatul Ashiqin Zainol, and Nor Akhmal Hasmin. "CONSUMER RELATED THEORIES AND THE RIGHT TO INFORMED CHOICE FOR CONSUMER IN NANO FOOD CONSUMPTION." UUM Journal of Legal Studies 13, No.1 (2022): 199–220. http://dx.doi.org/10.32890/uumjls2022.13.1.9.

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The use of nanomaterials in food-by-food producers has increased in today’s modern society. Food that contains nanomaterials is known as nano food, which is associated with both benefits and risks. Due to the uncertainty of its risks, it is important to accord consumers with the right to informed choice in the context of nano food consumption. In the absence of this right in the existing food legislation in Malaysia, this paper aims to examine the underlying principles from the perspective of consumer-related theories to provide theoretical justification in reforming the present food legislati

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Shi, Siyuan. "Analysis on the Improvement Path of Protecting Consumers' Right to Fair Trade: Taking Big Data Price Discrimination as an Example." Advances in Education, Humanities and Social Science Research 13, no. 1 (2025): 548. https://doi.org/10.56028/aehssr.13.1.548.2025.

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In the digital age, the development of the digital economy has brought about a new technical upgrade in the form of infringement on consumers' right to fair trade.In contrast, the relevant laws for protecting consumers' right to fair trade appear conservative and lagging.The right to equality belongs to the category of basic human rights.As a high-level legal right,it requires timely follow-up by the law.From the perspective of "big data price discrimination", this paper analyzes the existing legal loopholes from the two dimensions of the Anti-Monopoly Law and the Consumer Rights and Interests

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Wibisono, Dias Bintang, and Mozes Reynaldo Christanto. "Pemenuhan Hak Konsumen melalui Perlindungan Hak Merek." Jurnal Suara Hukum 2, no. 1 (2020): 33. http://dx.doi.org/10.26740/jsh.v2n1.p33-53.

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If we studied deeper, fulfillment of consumer rights especially, The right to comfort, security, and safety in consuming goods and or services; The right to choose goods and or services and to obtain goods and or services in accordance with the exchange rate and conditions and guarantees promised; The right to true, clear and honest information about the condition and guarantee of goods and services has a relationship with the trademarks protection. Trademark protection has been understood to be limited to the protection of trademark owners and there is no relationship between trademark and co

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Wibisono, Dias Bintang, and Mozes Reynaldo Christanto. "Pemenuhan Hak Konsumen melalui Perlindungan Hak Merekam." Jurnal Suara Hukum 2, no. 1 (2020): 33. http://dx.doi.org/10.26740/1.jsh.2020.2.1.6792.

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If we studied deeper, fulfillment of consumer rights especially, The right to comfort, security, and safety in consuming goods and or services; The right to choose goods and or services and to obtain goods and or services in accordance with the exchange rate and conditions and guarantees promised; The right to true, clear and honest information about the condition and guarantee of goods and services has a relationship with the trademarks protection. Trademark protection has been understood to be limited to the protection of trademark owners and there is no relationship between trademark and co

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Doborji, Pari Khaledi, and Abbas Qasemi Hamed. "The Role of Advertisements in Protection of Consumer’s Right of Choice." Journal of Politics and Law 9, no. 8 (2016): 65. http://dx.doi.org/10.5539/jpl.v9n8p65.

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Consumer’s right of choice is the most important one of his rights. Protecting it during the period before conclusion of contract can predispose the creation of a stable legal relationship which is in conformity with the real will and purpose of the consumer. Category of advertisement is one of the most important factors that have a strong impact on the consumer’s choice. True advertisements which are in conformity with realities make the consumers evaluate selection options for purchasing or using the advertised goods or services and decide according to it and without spending time and cost.

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LYHA, Andrii. "News in legislation about the protection of the rights of contents." Economics. Finances. Law 9, no. - (2023): 86–94. http://dx.doi.org/10.37634/efp.2023.9.20.

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The paper analyzes the New Edition of the Law of Ukraine "On the Protection of Consumer Rights" No. 3153-IX dated June 10, 2023. Based on the results of the analysis, the author outlined the main positive trends in bringing the legal norms of the new Ukrainian Law closer to the acts of European consumer law, in particular food products were returned to the sphere of consumer legislation; the terminology has been approximated, the concept of a significant drawback has been eliminated; consumers was given the right to exchange the product under warranty for the same or similar product; the decla

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Yu, Hao. "Research on the Construction of Financial Technology "Regulatory Sandbox" Testing Consumer Loss Compensation System." Frontiers in Humanities and Social Sciences 2, no. 8 (2022): 76–86. http://dx.doi.org/10.54691/fhss.v2i8.1660.

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Fintech "regulatory sandbox" refers to a "trial and error" regulatory mode in which financial innovative products or services audited by financial regulators can conduct business tests in a real or simulated environment within a certain time and scope. After passing the test, they can be fully promoted to the financial market and included in the normal regulatory scope. Consumer protection is an important part of the design of the "regulatory sandbox". Perfect and appropriate consumer protection measures are conducive to enhancing the confidence of financial consumers, promoting the maximizati

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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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Yang, Xingyi, Xiaopei Dai, and Zhenyu Liu. "The Impact of Return Shipping Insurance on a Retailer Based on Restricting Rights." Journal of Theoretical and Applied Electronic Commerce Research 18, no. 1 (2023): 706–24. http://dx.doi.org/10.3390/jtaer18010036.

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In e-commerce, retailers often use return shipping insurance (RSI) to solve consumer returns, leading to a high return rate. To reduce this negative effect, we consider restricting rights to restrict consumers from obtaining RSI or buying products. We examine the effect of RSI on retail pricing strategies and profits under restricting rights. We formulate a game-theoretical model which consists of one insurer, a retailer and two types of consumers (informed consumers and uninformed consumers). By solving the model, we find that even though the insurer has restricted uninformed consumers from o

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Schäfer, Hans-Bernd, and Alexander J. Wulf. "Premature repayment of fixed interest mortgage loans without compensation, a case of misguided consumer protection in the EU." European Journal of Law and Economics 53, no. 2 (2022): 175–208. http://dx.doi.org/10.1007/s10657-021-09719-0.

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AbstractConsumer protection shifts risks from consumers to businesses. This raises marginal costs and equilibrium prices. It is justified when markets are not strong enough to allocate contractual risks or accident risks efficiently, especially in cases of severe asymmetric information between suppliers and consumers. Consumer protection can then increase the consumer’s expected welfare from a contract. We test these considerations in a theoretical and empirical study on consumers' right to early repayment of mortgage loans without damage compensation to the creditor in the European Union. We

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Amar, Andi Arfyan Priatama. "TVI Express Member Rights based on Consumer Protection Perspective." SIGn Jurnal Hukum 3, no. 2 (2022): 84–100. http://dx.doi.org/10.37276/sjh.v3i2.129.

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This study aims to determine that TVI Express members get rights as consumers based on the perspective of consumer protection. This type of research is empirical legal research. The interview method was used to obtain research data. The data obtained in this study were then analyzed qualitatively. The results show that TVI Express members do not get rights as consumers based on the perspective of consumer protection. The rights that TVI Express members do not obtain are the right to correct, transparent, and honest information regarding the conditions and guarantees of TVI Express products. In

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Ali, Paul, Evgenia Bourova, and Ian Ramsay. "The Statutory Right to Seek a Credit Contract Variation on the Grounds of Hardship: A History and Analysis." Federal Law Review 44, no. 1 (2016): 77–109. http://dx.doi.org/10.1177/0067205x1604400104.

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In this article, we focus on one of the most important statutory protections for Australian consumers in financial hardship: the right to seek a variation of a credit contract contained in s 72 of the National Credit Code. We provide a comprehensive history of this right, which has been part of Australian consumer credit law since the 1970s. Over the years, it has evolved from a very limited right to seek an extension of time to pay a debt on grounds of illness and unemployment, to a broader provision that requires credit providers to comply with a prescribed process before they can commence e

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Arimba, Cahya Iradi, and Dede Mutakin. "PENYELESAIAN SENGKETA KONSUMEN PADA BADAN PENYELESAIAN SENGKETA KONSUMEN (BPSK) KOTA BANDUNG." Jurnal Res Justitia: Jurnal Ilmu Hukum 5, no. 1 (2025): 519–30. https://doi.org/10.46306/rj.v5i1.260.

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Consumer protection issues have become a frequent topic of discussion in society today. Many consumers feel disadvantaged by the actions of business actors, making consumer protection an important issue. Often, consumers' rights are neglected by business actors, leaving a sense of dissatisfaction among consumers. According to the law, consumers have the right to file complaints with the Consumer Dispute Settlement Body (BPSK). This research uses a normative legal approach with descriptive analysis based on data collection. A qualitative research method is applied through inductive analysis to

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Ikhwanul Akbar, Rizq, Septiawadi Septiawadi, and Abuzar Alghifari. "Consumer Protection in Law No. 8 of 1999 and Qur'anic Review." Jurnal Ilmu Agama: Mengkaji Doktrin, Pemikiran, dan Fenomena Agama 26, no. 1 (2025): 42–60. https://doi.org/10.19109/jia.v26i1.28215.

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The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethic

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Indradewi, Anak Agung Sagung Ngurah. "The Concept of Consumer Protection: An International Perspective." International Journal of Social Sciences World (TIJOSSW) 2, no. 2 (2020): 31–36. https://doi.org/10.5281/zenodo.3999501.

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The case of consumer loss does not seem to recognize national borders, not only in Indonesia and can also occur in other countries, such as the case of the Thalidomide Pill in 1950 - 1960 which is one of the empirical facts, the victims are at least spread across 40 countries. So widespread were the victims that this case was known as The Thalidomide Tragedy. In addition, in the case of Aspirin, where the giant Bayer manufacturer stated in its advertisement that all adults can take aspirin to prevent heart attacks, the June 1999 issue of the New England Journal of Medecie found that 16,500 dea

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Ikeatu, Egondu Grace, Alex Iloba Uwadinma, and Favour Onoriode Ebbah. "The Federal Competition and Consumer Protection Act of Nigeria: An Overview." Journal of International law and Jurisprudence 9, no. 1 (2024): 139–47. https://doi.org/10.5281/zenodo.14889971.

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<em>Consumer rights are those rights given to a consumer to protect him from being cheated by manufacturers of goods and services. This is achieved by consumer protection laws. Through the instrumentality of these laws, the government aims to protect the rights of consumers. There is a logical, moral, and political force in the proposition that consumers should have the right to take decisions about the allocation of resources for their own needs. This research is an overview of the Federal Consumer and Competition Act of 2018, considering most especially the provisions that contain the rights

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Wang, Rongtai. "Challenges and Countermeasures for the Protection of Online Consumer Rights in the Digital Economy." Advances in Economics, Management and Political Sciences 55, no. 1 (2023): 102–6. http://dx.doi.org/10.54254/2754-1169/55/20230969.

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Accompanied by the booming development of new technologies such as the Internet, artificial intelligence and cloud computing, the digital economy has burst into a powerful vitality and become an important feature of the new era. However, due to the virtual nature, complexity, and monopoly characteristics of the digital economy, the damage caused to consumers. Such as the digital economy in the context of the prevalence of big data to kill familiarization and other acts of infringement of consumers personal information, the right to free choice, the right to fair trade and other rights and inte

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Hawa, Rianti, Rudi Supratman, and Retno Palupi. "Harmonisasi Kemanfaatan dan Keadilan dalam Perlindungan Hukum Bagi Konsumen." Jurnal Riset Multidisiplin dan Inovasi Teknologi 1, no. 01 (2023): 1–6. http://dx.doi.org/10.59653/jimat.v1i01.152.

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Consumer is everyone who uses goods and / or services available in society, either for their own interests, as well as for family and other people and other living things and not for trade. In practice, of course, business actors are responsible for the goods and services consumed by consumers, and if the goods and services are in accordance with the agreement, it will provide benefits for consumers, but if it turns out that the goods or services purchased do not provide the results desired by consumers, such as experiencing damage, hidden defects, consumers have the right to ask for compensat

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Ayundhani, Raras. "Perlindungan Hukum Konsumen Pemegang Polis Asuransi dalam Menyelesaikan Sengketa Klaim Asuransi (Studi Kasus PT Asuransi Astra Buana)." Syntax Literate ; Jurnal Ilmiah Indonesia 8, no. 7 (2023): 4722–36. http://dx.doi.org/10.36418/syntax-literate.v8i7.12844.

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The era of globalization requires everyone to be ready with all the possibilities that will happen to be a risk that comes from something that is not expected or from a possibility that can be predicted. Risk opportunities from a process make people transfer risk opportunities to an insurance institution. The dynamics of implementing insurance business activities between consumers as insurance policyholders and insurance companies as business actors have the potential to create various problems that cause consumer rights to be violated, especially in terms of insurance policy claims by insuran

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Guo, Ruichen. "Research on Legal Issues of Big Data Discriminatory Pricing." Advances in Economics, Management and Political Sciences 76, no. 1 (2024): 81–87. http://dx.doi.org/10.54254/2754-1169/76/20241774.

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With the rapid development of the Internet and the widespread application of big data technology, the phenomenon of big data discriminatory pricing has gradually emerged and attracted widespread attention. In fact, the use of big data can have many beneficial effects, especially reducing transaction costs and providing convenience to consumers. However, big data discriminatory pricing harms the rights of consumers, not only violates consumers' rights to personal information, right to know, and right to fair trade, but also affects people's trust in the development of new technologies, which is

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Chrestella Carissa Santoso, Natalis Anggi Saputra, and Dominikus Degeda Kola Pati. "Legal Responsibility of Unlabeled Cosmetics Business Actors from the Perspective of Consumer Protection Law." International Journal of Law, Social Science, and Humanities 2, no. 2 (2025): 187–96. https://doi.org/10.70193/ijlsh.v2i2.201.

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The circulation of unlabeled cosmetics in Indonesia has become an important issue that threatens the protection of consumer rights. Cosmetics that are not clearly labeled omit crucial and important information for consumers, such as ingredient composition, distribution license, and product expiration date. This risks jeopardizing the health and resulting in financial losses for consumers who are not adequately informed about the products they consume. In this context, the perspective of legal protection of consumers emphasizes that consumers have the right to obtain honest, clear and correct i

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Yanyan, Cao, Nabeel Mahdi Althabhawi, and Mohamad Rizal Bin Abd Rahman. "Protecting the Right to Know in Online Shopping: Challenges and Solutions in China." Journal of Lifestyle and SDGs Review 5, no. 4 (2025): 05992. https://doi.org/10.47172/2965-730x.sdgsreview.v5.n04.pe05992.

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Objectives: This study aims to safeguard consumers’ right to know in online shopping in China by addressing challenges posed by false or misleading information. It supports the goal of responsible consumption and production as outlined in SDG 12. Theoretical Framework: Grounded in consumer protection theories and relevant legal frameworks, this research examines the evolution of consumer rights and compares online and traditional shopping environments. Method: The study employs a literature review, case analysis, and statistical data to investigate legal and regulatory challenges affecting con

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Rustad, Michael L. "The Case for a UN Convention on Consumer Rights in Cloud Computing." Georgetown Journal of International Affairs 26, no. 1 (2025): 36–47. https://doi.org/10.1353/gia.2025.a965775.

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Abstract: Cloud computing is a worldwide subscription-based method for providing hundreds of millions of consumers with computing services. However, U.S. cloud providers are systematically stripping consumers of the right to any remedy when providers' substandard security measures allow for cybercriminals to compromise consumers' personally identifiable data. This article calls for a proposed UN Convention on Consumer Rights in Cloud Computing, which would make cloud computing providers' duties to secure personal data non-disclaimable. This proposed UN Convention is modeled on the Brussels I R

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