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Relevant bibliographies by topics / Role as technical communicator

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Journal articles

Academic literature on the topic 'Role as technical communicator'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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Journal articles on the topic "Role as technical communicator"

1

Haselkorn, Mark P. "From Online Documentation to Intuitive Interfaces: Technical Communicators Join the Design Team." Journal of Technical Writing and Communication 19, no. 4 (1989): 357–70. http://dx.doi.org/10.2190/0kfn-hp46-eyx3-8vcu.

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As user advocate, usability tester, screen designer, and online documentation specialist, the technical communicator is now playing a role in all phases of product development, from initial design to final support. How has this expanded role come about? What kinds of decisions is the technical communicator responsible for? How must the technical communicator interact with other team members, especially in the exciting, interdisciplinary area of “external design”? This article examines the rapidly growing role for technical communicators in the computer industry as members of the external design team.

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2

Lundgren, Larae D. "The Technical Communicator's Role in Bridging the Gap between Arab and American Business Environments." Journal of Technical Writing and Communication 28, no. 4 (1998): 335–43. http://dx.doi.org/10.2190/u8ah-mqwd-f9l7-qafa.

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Communication between the West and the Middle East has at times been tenuous, disjointed, and ineffective. Due to the ever-increasing global market, it has become essential that American technical communicators cross these geographic, cultural, and language barriers to bridge this historical communication gap. Business with Saudi Arabia particularly has prompted American technical communicators to delve into all cultural and language dynamics of an Arab audience. In essence, the technical communicator must comprehend the impact of Islamic doctrine on the Arab business person; identify the philosophical, religious, historical, and social dynamics of the English/Arab communication process; recognize the fundamental differences between the English language and the Arabic language; and, after assessing the Arab audience and language level, implement the most effective communication strategies for effective communication with a high-context society such as Saudi Arabia.

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3

Reynolds, Alison. "Technical communication or information design." Information Design Journal 11, no. 2-3 (2003): 185–90. http://dx.doi.org/10.1075/idj.11.2.10rey.

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The impact of technological and scientific innovations combined with consumer demands for clear, usable product information have changed the core competencies that technical communicators now need. In short, the job title, ‘technical communicator’ does not reflect what contemporary practitioners do. Despite the debate over the various meanings and ‘ownership’ of information design, the title, ‘information designer,’ appears to be the ‘best fit’ to describe the new profile of technical communicators. A study of contemporary New Zealand technical communicators reveals a shift similar to that of practitioners in the United States to redefine their roles as information designers.

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4

Brumberger, Eva, and Claire Lauer. "A Day in the Life: Personas of Professional Communicators at Work." Journal of Technical Writing and Communication 50, no. 3 (2019): 308–35. http://dx.doi.org/10.1177/0047281619868723.

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This article uses personas to illustrate the range of technical communication knowledge work developed through its practitioners—to articulate the functions, characteristics, traits, skills, and workplace styles of positions someone in the field might pursue. Recent research has provided valuable data about the expanding and evolving skill sets of the technical/professional communicator. We build on that by triangulating the data from an analysis of job postings, a survey of technical communicators, and interviews and embedded observations of practitioners to develop personas of technical/professional communicators on the job. The personas can help students, programs, and practitioners understand and navigate the many types of roles that are available in the field.

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5

Fisher, J. "Improving the usability of information systems: the role of the technical communicator." European Journal of Information Systems 8, no. 4 (1999): 294–303. http://dx.doi.org/10.1057/palgrave.ejis.3000338.

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6

Fisher, J. "Defining the role of a technical communicator in the development of information systems." IEEE Transactions on Professional Communication 41, no. 3 (1998): 186–99. http://dx.doi.org/10.1109/47.712354.

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7

Battalio, John T. "Extensible Markup Language: How Might it Alter the Software Documentation Process and the Role of the Technical Communicator?" Journal of Technical Writing and Communication 32, no. 3 (2002): 209–44. http://dx.doi.org/10.2190/bdf0-uccp-y5m5-bblb.

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This article describes the influence that Extensible Markup Language (XML) will have on the software documentation process and subsequently on the curricula of advanced undergraduate and master's programs in technical communication. XML, an evolving set of standards for storing and displaying information, uses nine components that make up the XML development process. Grouped into content, formatting, and language specifications, these components enhance organizations' ability to manage information more efficiently and accurately. As the XML development process is adopted, the software documentation process will evolve from a self-contained procedure into a more flexible, interactive process in which software documenters must work closely with a wide range of specialists. The changes that XML will have on the software documentation process will likewise have implications for programs in technical communication in the need to address new kinds of job descriptions, skill sets, and career paths of future technical communicators. The article recommends adaptations to existing courses, as well as new elective and required courses.

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8

Treadwell, D. F. "Commentary: A New Role for Technical Communication." Journal of Technical Writing and Communication 18, no. 3 (1988): 263–68. http://dx.doi.org/10.2190/44p5-1p1f-0agd-83a3.

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Increasing public involvement in science and technology suggests a new role for technical communication in which conventional skills of adapting technical content to audience needs may be replaced by skills that facilitate audiences' own information search activities. This article outlines the reasons for the emergence of this new role, and some of the practical implications.

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9

Northrop, Mary Jane. "The role of indexing in technical communication." ACM SIGDOC Asterisk Journal of Computer Documentation 14, no. 4 (1990): 37–40. http://dx.doi.org/10.1145/97435.97989.

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10

Skelton, T. M. "Designing communication systems for decentralized organizations: a new role for technical communicators." IEEE Transactions on Professional Communication 33, no. 2 (1990): 83–88. http://dx.doi.org/10.1109/47.56372.

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