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1

Larasati, Dewi Citra. "DIGITALISASI PELAYANAN PENGADUAN MASYARAKAT MELALUI SAMBAT ONLINE." Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) 12, no. 1 (2023): 89–97. http://dx.doi.org/10.33366/jisip.v12i1.2601.

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The "Sambat Online" application is a digitization of services to make it easier for people to submit complaints. This application serves to accommodate suggestions, criticisms and complaints related to existing services in Malang City. Through the website, there are three routes, namely through the sms route, the website route and the android route. Qualitative was chosen as this research method. The results of this research indicate that the digitization of online splice services in responding to complaints from the people of Malang City is relatively slow because according to the mayor's reg
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Aisyah, Eka Nur Aning, Dinda Salwa Nabila, Michelle Alicia Sabrina, and H. Hayat. "Efektivitas Peningkatan Pelayanan Oleh Partisipasi Publik Dengan Pengaduan Sistem Layanan Aspirasi Pengaduan Online Rakyat (LAPOR) di Kota Malang." Public Inspiration : Jurnal Administrasi Publik 9, no. 2 (2025): 87–92. https://doi.org/10.22225/pi.9.2.2024.87-92.

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Sistem Layanan Aspirasi Pengaduan Online Rakyat (LAPOR) telah muncul sebagai inovasi yang signifikan di Indonesia, berkontribusi terhadap peningkatan tanggung jawab, akuntabilitas, dan keterbukaan dalam pelayanan publik. Salah satu kota besar di Indonesia, Kota Malang, telah menerapkan cara tersebut sebagai upaya untuk meningkatkan efisiensi pelayanan yang diberikan kepada masyarakat. Esai ini menggunakan kombinasi pendekatan penelitian kualitatif dan kuantitatif. Jumlah pengaduan, waktu respons, dan tingkat penyelesaian semuanya diukur. Ini berupaya untuk memahami pengalaman dan persepsi peng
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Windah, Andi, Hestin Oktiani, Ida Nurhaida, Purwanto Putra, Arnila Purnamayanti, and Eri Maryani. "Sambat Online Program's Pursuit of Citizen-Centric Information Services Empowerment." International Journal of Qualitative Research 3, no. 2 (2023): 153–61. http://dx.doi.org/10.47540/ijqr.v3i2.1152.

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The rise of digital technology has revived engagement between governments and citizens, advancing e-governance with improved communication, transparency, and flexibility. The Sambat Online Program promotes a citizen-centric approach to information services in Malang City which strategies for advancing e-governance in the digital age is considered important. This study aims to analyze challenges, strategies, and propose an actionable framework to improve Malang City's e-governance, with a focus on the Sambat Online Program’s pursuit of citizen-centric information excellence. This study used a q
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Annisya, Aprilia Prasanti, Ali Fauzi M., and Tanzil Furqon M. "Neighbor Weighted K-Nearest Neighbor for Sambat Online Classification." Indonesian Journal of Electrical Engineering and Computer Science 12, no. 1 (2018): 155–60. https://doi.org/10.11591/ijeecs.v12.i1.pp155-160.

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Sambat Online is one of the implementation of E-Government for complaints management provided by Malang City Government. All of the complaints will be classified into its intended department. In this study, automatic complaint classification system using Neighbor Weighted K-Nearest Neighbor (NW-KNN) is poposed because Sambat Online has imbalanced data. The system developed is composed of three major phases including preprocessing, N-Gram feature extraction, and classification using NWKNN. Based on the experiment results, it can be resumed that the NW-KNN algorithm is able to classify the imbal
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Prasanti, Annisya Aprilia, M. Ali Fauzi, and Muhammad Tanzil Furqon. "Neighbor Weighted K-Nearest Neighbor for Sambat Online Classification." Indonesian Journal of Electrical Engineering and Computer Science 12, no. 1 (2018): 155. http://dx.doi.org/10.11591/ijeecs.v12.i1.pp155-160.

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<p>Sambat Online is one of the implementation of E-Government for complaints management provided by Malang City Government. All of the complaints will be classified into its intended department. In this study, automatic complaint classification system using Neighbor Weighted K-Nearest Neighbor (NW-KNN) is poposed because Sambat Online has imbalanced data. The system developed consists of three main stages including preprocessing, N-Gram feature extraction, and classification using NW-KNN. Based on the experiment results, it can be concluded that the NW-KNN algorithm is able to classify t
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Atreya, Alok, Milan Shrestha, and Jenash Acharya. "Inter-caste lovers’ suicide pact – Case report from Nepal." Medico-Legal Journal 86, no. 2 (2017): 103–6. http://dx.doi.org/10.1177/0025817217730993.

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Discrimination on cultural and ethnic grounds is a crime in Nepal. [Caste Based Discrimination and Untouchability (Offence and Punishment) Act, 2068 (2011) * * There are two different dates which reflect the Bikram Sambat which is the official Hindu calendar in Nepal. This calendar is 57 years ahead of Gregorian calendar. For example, 19 August 2017 AD is 03 Bhadra 2074 Bikram Sambat. Thus, the date 2068 is in Bikram Sambat, 2011 is per Gregorian calendar which is unofficial so kept in parenthesis. This text is available online from: http://www.ilo.org/aids/legislation/WCMS_190732/lang–en/ind
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7

Abuhammad, Abdelrahman R. M., Retno Wulan Sekarsari, and Septina Dwi Rahmawati. "Evaluation analysis of electronic governance in the Malang City communication and information service." Publisia: Jurnal Ilmu Administrasi Publik 9, no. 1 (2024): 23–32. http://dx.doi.org/10.26905/pjiap.v9i1.10669.

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An innovative public service system can certainly produce more conduciveconditions and foster and develop creativity in the management of serviceunits and government institutions. This article identifies problems or obstaclesthat may occur in electronic governance services at the Malang City Diskominfo,especially on the Sambat Online website. By evaluating the quality and effectiveness of existing services, corrective and enhancing steps can be taken toensure that these electronic services truly provide benefits to the people ofMalang City. This article focuses on the evaluation analysis of El
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8

Suharno, Claudio Fresta, M. Ali Fauzi, and Rizal Setya Perdana. "Klasifikasi Teks Bahasa Indonesia Pada Dokumen Pengaduan Sambat Online Menggunakan Metode K-Nearest Neighbors Dan Chi-square." Systemic: Information System and Informatics Journal 3, no. 1 (2017): 25–32. http://dx.doi.org/10.29080/systemic.v3i1.191.

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K-Nearest Neighbors (K-NN) merupakan metode klasifikasi yang mudah untuk dipahami. Akan tetapi metode tersebut memiliki beberapa kekurangan, salah satunya dalam aspek komputasi perhitungan yang besar. Oleh karena itu, seleksi fitur digunakan sebagai salah satu cara untuk mengurangi besarnya komputasi adalah dengan mengurangi jumlah fitur yang tidak relevan dalam klasifikasi teks. Metode seleksi fitur yang digunakan adalah menggunakan metode Chi-Square untuk menghitung tingkat dependensi fitur. Proses yang dilakukan adalah mengumpulkan dokumen latih dan dokumen uji, melakukan tahap preprocessin
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9

Saputra, Nugroho Dwi, and Meidi Saputra. "Pemenuhan Hak Warga Negara Untuk Menyampaikan Pendapat dalam Memperkuat Digital Citizenship Melalui Sambat Online Pemerintah Kota Malang." Jurnal Kewarganegaraan 21, no. 2 (2024): 265. http://dx.doi.org/10.24114/jk.v21i2.62116.

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AbstractThis research aims to describe citizen participation in submitting complaints via Complain Online, a strategy to fulfill citizens' rights in digital citizenship, and the obstacles faced in fulfilling these rights. The method used is qualitative with a descriptive approach, collecting data through interviews, observation and documentation. The validity of the data was tested by triangulation and analysis using an interactive analysis model. The results of this research show that community participation through Complain Online increasing in quantity, but there is still a lack of responsi
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Sutaji Sutaji, Fedianty Augustinah, and Ika Devy Pramudiana. "Evaluasi Kualitas Pelayanan Aplikasi Sambat Rene Ker pada Pemerintah Kota Malang dalam Meningkatkan Responsivitas Pengaduan Masyarakat Secara Online." JURNAL PENDIDIKAN DAN ILMU SOSIAL (JUPENDIS) 3, no. 1 (2025): 360–77. https://doi.org/10.54066/jupendis.v3i1.2933.

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Responsive public service is an essential indicator of government governance quality. This study evaluates the quality of the Sambat Rene Ker application using the SERVQUAL theory (Parasuraman, Zeithaml, Berry, 1990) through five dimensions. Using a qualitative approach, data were obtained from interviews, observations, and community complaint documentation. The analysis indicates that the reliability dimension is fairly good but hindered by server stability issues (20% deficiency). The physical evidence dimension shows a simple interface, but access speed and professionalism require improveme
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11

Anggraini, Yusniah, and Yunia Rahayuningsih. "The Quality of Public Services on One Roof System (SAMSAT) of Banten Province." Jurnal Bina Praja 13, no. 3 (2021): 485–500. http://dx.doi.org/10.21787/jbp.13.2021.485-500.

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Abstract: One Roof System, as one of the administrative services in Banten Province, was created to accommodate the community's needs for good public services. The one roof system office is required to always improve its performance to achieve excellent service while at the same time providing satisfaction to the community. Based on this, the measurement of community satisfaction is something that the one roof system Office needs to do. This study aims to determine the quality of public services in 8 one roof system offices in Banten Province as measured by the Community Satisfaction Index (IK
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12

Nugroho, Kuncahyo Setyo, Istiadi Istiadi, and Fitri Marisa. "Naive Bayes classifier optimization for text classification on e-government using particle swarm optimization." Jurnal Teknologi dan Sistem Komputer 8, no. 1 (2019): 21–26. http://dx.doi.org/10.14710/jtsiskom.8.1.2020.21-26.

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One of the public e-government services is a web-based online complaints portal. Text of complaint needs to be classified so that it can be forwarded to the responsible office quickly and accurately. The standard classification approach commonly used is the Naive Bayes Classifier (NBC) and k-Nearest Neighbor (k-NN), which still classifies one label and needs to be optimized. This research aims to classify the complaint text of more than one label at the same time with NBC, which is optimized using Particle Swarm Optimization (PSO). The data source comes from the Sambat Online portal and is div
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13

Maryam, Siti, and Dita Tryatmaja. "Evaluasi Layanan Online Sistem Administrasi Manunggal Satu Atap (Samsat) Rimbo Bujang untuk Menciptakan Pelayanan Publik yang Efektif di Kabupaten Tebo Tahun 2020-2023." Jurnal Politik dan Pemerintahan Daerah 6, no. 1 (2024): 73–93. http://dx.doi.org/10.36355/jppd.v6i1.147.

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Lokasi penelitian dilaksanakan di Kantor Sistem Administrasi Manunggal Satu Atap (Samsat) Rimbo Bujang. Penelitian bertujuan untuk mengetahui evaluasi layanan online Sistem Administrasi Manunggal Satu Atap (Samsat) Rimbo Bujang untuk menciptakan Pelayanan Publik yang efektif, faktor penghambat dalam evaluasi layanan online Sistem Administrasi Manunggal Satu Atap (Samsat) Rimbo Bujang untuk menciptakan Pelayanan Publik yang efektif serta upaya yang dilakukan untuk mengatasi hambatan dalam evaluasi layanan online Sistem Administrasi Manunggal Satu Atap (Samsat) Rimbo Bujang untuk menciptakan Pel
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14

Irvania, Dea, Endah Lisarini, and Rosda Malia. "PENGARUH KEMUDAHAN, IKLAN DAN CARA TRANSAKSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA AKEH SAMBAL DI TOKOPEDIA." AGRITA (AGri) 4, no. 1 (2022): 15. http://dx.doi.org/10.35194/agri.v4i1.2340.

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Digital Marketing merupakan salah satu media yang saat ini sedang banyak diminati oleh masyarakat serta sebagai pendukung dalam kegiatan sehari hari. Beberapa pelaku usaha menggunakan digital marketing untuk menjual produknya. Hal ini dianggap efektif dimasa pandemi covid-19 ini. AKEH SAMBEL menggunakan Tokopedia sebagai Marketplacenya. Tujuan penelitian ini adalah : 1) Untuk mengkaji pengaruh variabel bebas kemudahan secara parsial terhadap keputusan pembelian online pada produk sambal kemasan AKEH SAMBAL. 2) Untuk mengkaji pengaruh variabel bebas iklan secara parsial terhadap keputusan pembe
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Muhammad Fadli Harahap and Laylan Syafina. "Efektifitas Layanan Samsat Online Nasional Dalam Mewujudkan Pelayanan Yang Efektif Pada UPT Samsat Medan Selatan." Al Itmamiy Jurnal Hukum Ekonomi Syariah (Muamalah) 5, no. 2 (2023): 01–09. http://dx.doi.org/10.55606/ai.v5i2.606.

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Salmonas is an abbreviation of National Online Samsat, a technologically advanced application that allows paying and approving annual vehicle taxes online. The aim of the national online service carried out by Samsat is a good step to provide simplicity in taxpayer activities for the taxpayers, namely the public. The aim of this research is to improve national online Samsat services so that the public can receive effective services at the South Medan Samsat UPT facilities. The method used in this research uses descriptive research combined with qualitative data analysis. Based on the results o
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Saragih, Arfah Habib, Adang Hendrawan, and Neni Susilawati. "Implementasi Electronic SAMSAT untuk Peningkatan Kemudahan Administrasi dalam Pemungutan Pajak Kendaraan Bermotor." Jurnal ASET (Akuntansi Riset) 11, no. 1 (2019): 85–94. http://dx.doi.org/10.17509/jaset.v11i1.16420.

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Abstract. This study aims to analyse the implementation of e-SAMSAT in the Province of Bali after a year and its inhibiting factors. This study uses a qualitative research method with in-depth interviews and observations as data collection techniques. The results of the study indicate that after a year of implementation, e-SAMSAT has not shown significant benefits, either in increasing vehicle tax revenues or the ease of administration. The main inhibiting factors found are that e-SAMSAT is not a full-online system, minimum socialisation of e-SAMSAT to the community, and the habit of using for
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Agus Hadi Prayitno, Rusna Meswari, Muhammad Diaudin, and Muhamad Hafiidh Naafi’yan. "Business Model Canvas (BMC) Berbasis Online: Sebuah Studi pada Usaha Rintisan Sambal Perawan." JURNAL TRITON 14, no. 2 (2023): 295–305. http://dx.doi.org/10.47687/jt.v14i2.445.

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Sambal Perawan sebagai usaha rintisan dapat merancang bisnisnya untuk unggul dalam bersaing dengan menggunakan Business Model Canvas (BMC). Penelitian ini bertujuan untuk merancang business model Sambal Perawan melalui pendekatan BMC. Sambal Perawan merupakan sebuah usaha rintisan berbasis riset yang bergerak di bidang makanan siap saji. Studi dilakukan di setiap bagian BMC yaitu segmentasi pelanggan, proporsi nilai, saluran distribusi, hubungan dengan konsumen, sumber pendapatan, aktivitas kunci, sumber daya utama, mitra kunci, dan struktur biaya Metode penelitian yang digunakan adalah menggu
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Daud, Daud. "Faktor Penghambat Pelaksanaan Pelayanan Pajak Kendaraan Bermotor Secara Online di Samsat Kota Metro Tahun 2019." Jurnal Tapis: Jurnal Teropong Aspirasi Politik Islam 16, no. 1 (2020): 83–94. http://dx.doi.org/10.24042/tps.v16i1.6123.

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Abstract: Bureaucracy is a government instrument to create efficient, effective, fair, transparent and accountable public services. This means that to be able to carry out government functions properly, bureaucratic organizations must be professional, aspirational and have a high responsiveness to the demands of the people being served so that service user communities are satisfied with the services they receive. Based on the results of research at the Metro City Samsat office in motor vehicle tax services it can be stated that the online Samsat system in Metro City functions in helping the pr
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Asih Machfuzhoh, Intan Puspanita, and Karlina Eka Putri. "IMPLEMENTATION OF E-SAMSAT SERVICE INNOVATIONS IN AN EFFORT TO INCREASE MOTOR VEHICLE TAXES AT THE SERANG CITY SAMSAT OFFICE." Review of Accounting and Taxation 2, no. 2 (2023): 87–97. http://dx.doi.org/10.61659/reaction.v2i2.171.

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Purpose - This writing is to determine the application of e-Samsat service innovation in increasing motor vehicle tax revenues as well as the supporting and inhibiting factors for the implementation of e-Samsat Design/methodology/approach - This writing uses a descriptive method with data collection techniques in the form of interview, observation and documentation techniques. The object of writing is the Serang City Samsat Office. Finding - The results of the study indicate that e-Samsat service innovation is one of the efforts to increase motor vehicle tax revenues. The supporting factors fo
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Fajriyanti, Nurul, Rahayu Kusumadewi, and Fitri Pebriani Wahyu. "EFEKTIVITAS SISTEM PEMUNGUTAN PAJAK KENDARAAN BERMOTOR MELALUI ONLINE (E-SAMSAT) PADA PUSAT PENGELOLAAN PENDAPATAN DAERAH WILAYAH KABUPATEN BANDUNG I RANCAEKEK." Jurnal Dialektika: Jurnal Ilmu Sosial 20, no. 2 (2022): 95–109. http://dx.doi.org/10.54783/dialektika.v20i2.74.

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Berdasarkan penelitian yang telah dilakukan mengenai efektivitas sistem pemungutan pajak kendaraan bermotor melalui online (E-Samsat) pada PPPD Wilayah Kabupaten Bandung I Rancaekek melalui teori efektivitas dapat disimpulkan bahwa sistem pemungutan pajak kendaraan bermotor melalui online (E-Samsat) ini sudah berjalan cukup baik. Namun berdasarkan teori efektivitas ada beberapa dimensi yang harus diperbaiki. Dimensi pencapaian tujuan sudah baik karena layanan E-Samsat ini sudah membantu memudahkan masyarakat dalam pembayaran pajak kendaraannya dengan cepat dan secara garis besar dalam pemungut
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Yusuf, Muhamad, and Denok Kuniasih. "Inovasi Pelayanan Publik Samsat Online Isen Mulang di Palangka Raya." Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah 5, no. 3 (2023): 93–101. http://dx.doi.org/10.15575/jbpd.v5i3.28050.

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The government has to deal with a variety of complex problems, including railroad accumulation, illegal fishing, brokerage activities, and even the general public's lack of awareness and willingness to pay motor vehicle taxes. The purpose of this study is to provide a comprehensive description of the E-Samsat service innovation, which is a public service innovation. The research method used in this research is this type of research using literature study research techniques. Since information relevant to the topic or problem being studied is collected by the researcher during the data collecti
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Vanie Wijaya, Sri Wahyuni, Erifa syahnaz, and Uray Heri Mulyanto. "SISTEM INFORMASI ABSENSI ONLINE PEGAWAI PADA POLITEKNIK NEGERI SAMBAS." Journal of Scientech Research and Development 5, no. 2 (2023): 426–38. http://dx.doi.org/10.56670/jsrd.v5i2.227.

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Penelitian ini dilakukan di Politeknik Negeri Sambas dengan membuat sistem informasi Absensi online yang memberikan solusi atas permasalahan tentang kegiatan absensi, rekapitulasi maupun monitoring kehadiran pegawai di Politeknik Negeri Sambas. Sistem informasi ini dibuat menggunakan Bahasa pemrograman PHP dan database menggunakan MySQL, adapun hasil dari penelitian ini adalah berupa sistem informasi yang dapat menggantikan proses absensi yang sebelumnya menggunakan FingerPrint sehingga sangat memudahkan bagi pegawai, manfaat sistem informasi ini bagi pimpinan adalah dapat memonitoring langsun
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Yulianto, Anton Eko, and Yuliastuti Rahayu. "Pengaruh pemutihan pajak dan samsat online pada kepatuhan wajib pajak." Implementasi Manajemen & Kewirausahaan 2, no. 1 (2022): 50–69. http://dx.doi.org/10.38156/imka.v2i1.110.

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This research aims to find out the effect of tax amnesty and Samsat online on the taxpayers’ obedience in paying the tax vehicle. While, the tax amnesty is one of the government policies in encouraging taxpayers who are late in paying their tax vehicle by giving no sanction toward their out of date payment. Meanwhile, Samsat online is one of the new breakthrough systems in having tax vehicle payment in every Samsat offices within one province. The data is primary data, taken from questionnaires which were distributed to one hundred students of STIESIA including Diploma Three, Strata One, Strat
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Novita, Frinda, Hafzana Bedasari, Roli Sambuardi, Azmi Azmi, and Kurniawati Kurniawati. "The Challenges of Information Systems-Based Public Service Management in the New Normal Era." International Journal of Multicultural and Multireligious Understanding 8, no. 12 (2021): 418. http://dx.doi.org/10.18415/ijmmu.v8i12.3121.

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This research aims to analyze the management of public services based on information systems in the New Normal era in Karimun Regency after a year of running and its inhibiting factors. This research uses qualitative methods with data collection techniques in the form of in-depth interviews and observations. The object of the study is UPT-PPD Samsat Karimun Karimun Karimun Regency and the taxpayer community. The results showed that public service management based on E-Samsat information systems has not shown significant benefits, both for increased motor vehicle tax revenue and for ease of adm
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Aryanti, Ririn Duwi, and Ika Listiyawati. "Pengaruh Persepsi Kemudahan, Persepsi Keamanan Dan Kualitas Pelayanan Samsat Online Terhadap Kepatuhan Pembayaran Pajak Kendaraan Bermotor(Studi Kasus di UPPD Kota Semarang III)." Serat Acitya 14, no. 1 (2025): 61–71. https://doi.org/10.56444/yq5kz288.

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Penelitian ini bertujuan untuk menganalisis pengaruh persepsi kemudahan, persepsi keamanan, dan kualitas pelayanan samsat online terhadap kepatuhan pembayaran pajak kendaraan bermotor di UPPD Kota Semarang III. Metodologi yang di gunakan dalam penelitian ini adalah pendekatan kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada masyarakat pengguna layanan samsat online. Hasil penelitian ini menunjukkan bahwa persepsi kemudahan dan persepsi keamanan memiliki pengaruh positif yang signifikan terhadap kepatuhan pembayaran pajak. Selain itu, kualitas pelayanan samsat onli
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Epriadi, Dedi. "PELAKSANAAN E-GOVERNMENT PEMBAYARAN PAJAK KENDARAAN BERMOTOR DALAM MENCIPTAKAN GOOD GOVERNANCE PADA KANTOR SAMSAT KABUPATEN MERANGIN PROVINSI JAMBI." GEMA PUBLICA 4, no. 1 (2019): 1–9. http://dx.doi.org/10.14710/gp.4.1.2019.1-9.

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Minimnya sosialisasi informasi persyaratan dan penggunaan E-Samsat, terbatasnya jumlah sumber daya manusia untuk tenaga operator mobil Samsat keliling dan operator gerai Samsat, masih sering terjadi gangguan jaringan internet sehingga E-Samsat masih belum bekerja optimal, terbatasnya sarana dan prasarana pendukung dalam pelaksanaan E-Samsat menjadi beberapa permasalahan dalam penerapan E-Government di Kantor Samsat Kabupaten Merangin. Oleh karena itu, penelitian ini bertuuan untuk mendeskripsikan pelaksanaan E-Government pembayaran pajak kendaraan bermotor melalui E-Samsat beserta kendalanya.
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Rahman, Muhammad Fathur, Novia Kencana, and M. Qur’anul Kariem. "PERBANDINGAN PENGEMBANGAN APLIKASI E-SAMSAT JAWA TIMUR (JATIM) DENGAN APLIKASI E-DEMPO DALAM PENERAPAN E-GOVERNMENT." Governance 12, no. 2 (2024): 217–34. http://dx.doi.org/10.33558/governance.v12i2.9296.

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This study aims to determine the comparison of the e-Samsat application of East Java Province and South Sumatra, especially regarding tax payments towards egovernment by comparing the development of the East Java e-samsat application with the E-dempo application in the application of E-government. Other e-samsat users, in addition to less efficient procedures, website system connection problems can also affect people's desire to be reluctant to use the program. Qualitative research methods are used by looking at phenomena more broadly and deeply in accordance with what happens and develops in
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Oktaviani, Annisaa Milenia, Hery Sawiji, and Anton Subarno. "Penggunaan aplikasi sistem administrasi kendaraan pajak online (Sakpole) dalam pembayaran PKB tahunan di Samsat Surakarta." JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) 7, no. 5 (2023): 450. http://dx.doi.org/10.20961/jikap.v7i5.67984.

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<p><strong>Abstrak</strong>: Penelitian ini bertujuan untuk: 1) mengetahui penggunaan aplikasi Sistem Administrasi Pajak Kendaraan Online (SAKPOLE) dalam pembayaran pajak kendaraan bermotor di SAMSAT Surakarta; 2) mengetahui kendala penggunaan aplikasi Sistem Administrasi Pajak Kendaraan Online (SAKPOLE) dalam pembayaran pajak kendaraan bermotor di SAMSAT Surakarta; 3) mengetahui solusi kendala penggunaan aplikasi Sistem Administrasi Pajak Kendaraan Online (SAKPOLE) dalam pembayaran pajak kendaraan bermotor di SAMSAT Surakarta. Penelitian ini menggunakan jenis penelitian kual
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Juniarto, Eko, and Nur Syamsiah. "PELAKSANAAN SOSIALISASI PEMILIHAN KEPALA DAERAH PADA MASA COVID-19 DI KABUPATEN SAMBAS TAHUN 2020." AL-SULTHANIYAH 12, no. 1 (2023): 35–41. http://dx.doi.org/10.37567/al-sulthaniyah.v12i1.1739.

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Penelitian ini bertujuan untuk menganalisis pelaksanaan sosialisasi pemilihan kepala daerah pada masa Covid-19 di kabupaten sambas tahun 2020. Dengan melaksanakan pilkada di tengan Covid-19 memiliki tantangan tersendiri. Terutama dalam melaksanakan sosialisasi guna meningkatkan partisipasi pemilih. Sementara terdapat aturan di masa covid-19 untuk jaga jarak, menghindari kerumunan. Penelitian ini termasuk penelitian kualitatif dengan pendekatan studi kasus. Teknik pengumpulan data melalui obesrvasi, wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa pelaksanaan sosialisasi pemilhan k
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Triyosanti, Carina, Dewi Fitrotul Mufarokhah, Stevi Nova Angelina, Anang Sugeng Cahyono, and Dwi Iriani Margayaningsih. "DAMPAK PENERAPAN APLIKASI LAYANAN SIGNAL (SAMSAT DIGITAL NASIONAL) TERHADAP PELAYANAN PAJAK KENDARAAN BERMOTOR DI TULUNGAGUNG." JSPH : Jurnal Sosial Politik Humaniora 1, no. 3 (2024): 42–49. https://doi.org/10.59966/jsph.v1i3.1426.

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Proses pelayanan pembayaran pajak kendaraan bermotor secara tradisional di Indonesia sering kali melibatkan antrean panjang di kantor SAMSAT . Pemerintah mulai mengembangkan sistem layanan yang berbasis teknologi, seperti aplikasi SIGNAL (Samsat Digital Nasional) yang dirancang untuk mempermudah masyarakat informasi dalam membayar pajak kendaraan dan mengesahkan STNK tahunan secara online. Penelitian ini menggunakan pendekatan deskriptif kualitatif untuk menganalisis penerapan aplikasi SIGNAL (Samsat Digital Nasional) melalui aspek Katalog, Transaksi, Integrasi Vertikal dan Intergasi Horizonta
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Isma Siti Mubarokah, Diamonalisa Sofianty, and Asri Suangga. "Pengaruh Penerapan E-Samsat terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor dengan Sanksi Pajak sebagai Variabel Moderasi." Bandung Conference Series: Accountancy 5, no. 1 (2025): 37–44. https://doi.org/10.29313/bcsa.v5i1.16284.

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Abstract. E-Samsat is an innovation for the community in making online motor vehicle tax payments. This study aims to determine the effect of e-samsat implementation on motor vehicle taxpayer compliance with tax sanctions as a moderating variable. This study uses descriptive and verification methods with a quantitative approach. In collecting data, the sampling technique uses a non-probability sampling technique using the Incidental Sampling method. The sample used in this study was 102 motor vehicle taxpayers registered with Samsat Pajajaran. Hypothesis testing in this study uses Partial Leas
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Djam`an, Fitriwati, Muhammad Ady Agung Mangilep, Insani Fitri Nurqamar, et al. "PEMBERDAYAAN MASYARAKAT MELALUI PELATIHAN PEMBUATAN OLAHAN CABE RAWIT PADA KELOMPOK TANI “SIPATOKKONG II”, DALAM MENINGKATKAN USAHA PRODUKTIF SECARA EKONOMI DI KELURAHAN TAKKALASI KECAMATAN BALUSU KABUPATEN BARRU." Jurnal Dinamika Pengabdian 9, no. 2 (2024): 315–21. https://doi.org/10.20956/jdp.v9i2.31720.

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Tujuan dari penelitian ini adalah memberdayakan masyarakat melalui pengolahan cabe rawit di Kelurahan Takkalasi, Kecamatan Balusu, Kabupaten Barru pada kegiatan kemitraan UNHAS (PKM- Pengabdian Masyarakat). Pengabdian ini mempunyai tiga program utama. Program pertama adalah pengolahan cabai rawit menjadi berbagai produk turunan seperti, sambal tuna, sambal teri, sambal petai, sambal daging, sambal udang dan sambal cumi. Program kedua adalah pengepakan/packaging. Pada tahap ini, masyarakat dilatih untuk mengembangkan ide, inovasi dan kreatifitas mereka untuk mendesain model packaging atau kemas
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Dedek Kurniadi and Tata Sutabri. "Penerapan Aplikasi Samsat Digital sebagai Layanan Publik di Sumatera Selatan." Switch : Jurnal Sains dan Teknologi Informasi 3, no. 1 (2024): 49–56. https://doi.org/10.62951/switch.v3i1.323.

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The Samsat Digital application is designed to improve efficiency and transparency in the management of motor vehicle taxes in South Sumatra. The main goal is to provide the best service to the public using information technology. The Samsat Digital application is an innovative solution that aims to make it easier for the public to access motor vehicle tax administration services. This application provides various features that allow users to make vehicle tax payments, check tax status, extend STNK, and search for information related to Samsat services online. Through mobile application-based t
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Hrp, Riri Ainun Mardiah. "Improving the Employees' Performance through the Application e-Samsat Online Tax Payment." Frontiers in Business and Economics 2, no. 3 (2023): 176–82. http://dx.doi.org/10.56225/finbe.v2i3.295.

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Scientific and technological advancement is accelerating rapidly. This progress reshapes economic, social, and cultural landscapes, permeating every facet of human existence. These transformations mark the onset of the Fourth Industrial Revolution. Traditional employment and methods yield to automation and artificial intelligence, giving rise to novel forms of labour and industry. This study investigates whether internal factors determine the weaknesses and the strengths of Human Resources at the regional technical implementation unit (Known as UPT) at one one-stop administration service offic
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Januarty, Widalicin, Desma Erica Maryati Manik, and Petrus Loo. "Sosialisasi Aplikasi “SignalPolri” Sebagai Pengabdian Masyarakat Jemaat GKPI Resmi Jemaat Teladan." Jurnal IPTEK Bagi Masyarakat (J-IbM) 3, no. 1 (2023): 1–7. http://dx.doi.org/10.55537/jibm.v3i1.670.

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Tulisan ini merupakan hasil pengabdian untuk membahas Sosialisasi Aplikasi SiglnalPolri. Tujuan dari penelitian ini adalah untuk mengetahui tata cara pembayaran pajak kendaraan bermotor secara online melalui aplikasi SiglnalPolrit Kota Medan dan untuk mengetahui kendala apa saja yang terjadi pada saat pembayaran pajak kendaraan bermotor secara online melalui aplikasi Signal Samsat Kota Medan dan untuk mengetahui upaya apa saja yang dilakukan. telah dilakukan untuk mengatasi kendala saat membayar pajak kendaraan bermotor secara online melalui aplikasi Signal Polres Medan Kota. Metode yang digun
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Eli Setiawati, Yuppy Triwidatin, and Maria Magdalena Melani. "The Influence of Taxpayer Awareness, Tax Sanctions, Education Level, Fiscal Services and Online Tax Payment (E-Samsat) on Motor Vehicle Taxpayer Compliance in Sukabumi Regency." Indonesian Journal of Interdisciplinary Research in Science and Technology 1, no. 5 (2023): 291–312. http://dx.doi.org/10.55927/marcopolo.v1i5.4645.

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This study aims to determine the effect of taxpayer awareness, tax sanctions, education level, tax authorities and online tax payments (E-SAMSAT) on motor vehicle taxpayer compliance in Sukabumi Regency. This study uses quantitative research with survey methods. The population in this study were all motorized vehicle taxpayers who were registered at PPPD Sukabumi 1 District, Cibadak, which consisted of 369,165 taxpayers. Sampling of 100 motor vehicle taxpayers was carried out using the probability sample technique, simple random sampling method. The results showed that the influence of taxpaye
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Silalahi, Marina. "Jasmine (Jasminum sambac (L.) Aiton): Potential Utilization and Bioactivity." Asian Journal of Research in Agriculture and Forestry 9, no. 2 (2023): 28–36. http://dx.doi.org/10.9734/ajraf/2023/v9i2198.

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Jasminum sambac (Oleaceae) is a multi-functional plant that is used as decoration, traditional medicine, and a source of essential oil. This study aims to explain the botany, bioactivity and essential oil of J. sambac. The research method with online library research is mainly sourced from Google Scholar using the keywords J. sambac, uses of J. sambac and J. sambac essential oil. The essential oil of J. sambac is one of the most expensive oils used in the cosmetic, pharmaceutical, perfumery and aromatherapy industries. In traditional medicine J. sambac is used to treat dysmenorrhea, menorrhea,
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Yunarsih, Emy, Halim Setiawan, and Zulfikar Ghazali. "PENGGUNAAN WEBSITE SEBAGAI SARANA PROMOSI MADRASAH ALIYAH NEGERI INSAN CENDEKIA (MAN IC) SAMBAS." Jurnal SAMBAS (Studi Agama, Masyarakat, Budaya, Adat, Sejarah): Journal of Religious, Community, Culture, Costume, History Studies) 6, no. 2 (2023): 100–114. http://dx.doi.org/10.37567/sambas.v6i2.2296.

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Internet users in the world, especially in Indonesia, continue to increase from year to year. The increase in internet users means activities online promotion needs to be considered, one of which is activities promotion conducted by MAN IC Sambas by optimizing the website manicsambas.sch.id. Online promotion conducted by MAN IC Sambas can be said to be very efficient because it can reach a wide audience, thus making it easy for people to get information easily and quickly. The purpose of this study was to describe the suitability of the MAN IC Sambas website for a user-friendly website and the
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Lodzviana Saputri, Eka, Martinus Robert Hutauruk, Novi Yanti, and Pantas Pangondian Pardede. "PAJAK PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, DAN KUALITAS LAYANAN TERHADAP KEPUASAN PENGGUNA (Studi Kasus Pengguna Sistem Pembayaran Pajak Online Berbasis e-Samsat di Kota Samarinda)." OBOR: Oikonomia Borneo 6, no. 1 (2024): 46–54. https://doi.org/10.24903/obor.v6i1.2520.

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Tujuan penelitian ini adalah untuk mengetahui pengaruh Kualitas Sistem, Kualitas Informasi, dan Kualitas Layanan berpengaruh terhadap kepuasan pengguna sistem pembayaraan pajak online berbasis e-Samsat. Metode penelitian yang digunakan adalah penelitian kuantitatif. Alat analisis yang digunakan untuk menghitung dan menganalisis hasil penelitian ini dengan menggunakan uji statistik deskriptif, uji kualitas data, uji asumsi klasik, uji linier berganda, uji parsial, dan uji simultan. Hasil penelitian ini menunjukkan bahwa kualitas sistem dan kualitas layanan berpengaruh positif terhadap kepuasaan
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Aminatus Zahriyah, Ibrotul Hasanah, and Vanisya Agni Macella. "Implementasi Payment Point Dalam Meningkatkan Pelayanan Pajak Kendaraan Bermotor SAMSAT Bondowoso." Jurnal Ilmiah Multidisiplin Nusantara (JIMNU) 2, no. 2 (2024): 61–65. https://doi.org/10.59435/jimnu.v2i2.261.

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Pajak di Indonesia merupakan salah satu sumber pendapatan utama bagi dan memegang peranan penting untuk menggerakkan roda perekonomian negara, belanja negara dan segala bentuk kegiatan yang berhubungan dengan negara. Jika dihitung dalam persentase, pajak menyumbang sekitar 80% dari total pendapatan negara. SAMSAT Payment Point merupakan layanan pengesahan Surat Tanda Nomor Kendaraan, Pembayaran Pajak Kendaraan Bermotor, dan Santunan Wajib Dana Kecelakaan Lalu Lintas jalan yang tempat pelaksanaannya di luar gedung Kantor Bersama SAMSAT dan masyarakat pemilik kendaraan bermotor dapat melakukan p
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Epriadi, Dedi. "PELAKSANAAN E-GOVERNMENT PEMBAYARAN PAJAK KENDARAAN BERMOTOR DALAM MENCIPTAKAN GOOD GOVERNANCE PADA KANTOR SAMSAT KABUPATEN MERANGIN PROVINSI JAMBI." Transparansi Jurnal Ilmiah Ilmu Administrasi 2, no. 1 (2019): 56–61. http://dx.doi.org/10.31334/trans.v2i1.422.

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The research was conducted due to several problems including: The lack of information dissemination on the requirements and use of E-Samsat in Merangin District, the limited number of human resources for mobile Samsat car operators and Samsat outlet operators, internet network interference is still common so E-Samsat is still not working optimally, limited supporting facilities and infrastructure in implementing E-Samsat. The sample of 18 people who worked at the Merangin Jambi Samsat Office used descriptive survey techniques aimed at knowing the implementation of E-Government motor vehicle ta
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Yudianto, Agus, and Meddy Nurpratama. "Peningkatan Usaha dan Inovasi pada Industri Kecil dan Menengah (IKM) Produk Mekaya Losarang Kabupaten Indramayu." KANGMAS: Karya Ilmiah Pengabdian Masyarakat 2, no. 2 (2021): 165–70. http://dx.doi.org/10.37010/kangmas.v2i2.327.

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Manajemen inovasi merupakan alat yang digunakan oleh manajer maupun organisasi atau perusahaan untuk mengembangkan produk dan inovasi organisasi atau dengan kata lain manajemen inovasi adalah pengelolaan dan pengorganisasian sebuah proses. Melalui pengabdian masyarakat dan pengembangan, perusahaan melakukan respons terhadap kesempatan eksternal atau internal dan menggunakan upaya kreatif untuk memperkenalkan ide-ide baru, proses atau produk. Untuk menunjang proses pemasaran produk sambal ikan lele pada Industri Kecil dan Menengah (IKM) Mekaya, tim menggunakan metode teknologi digital marketing
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Ezar, Gissella, and Cliff Kohardinata. "DAMPAK PACKAGING DAN PRODUCT QUALITY TERHADAP KEPUASAN KONSUMENPADA PRODUK SAMBAL DAPOER KUNO." PERFORMA 2, no. 6 (2018): 734–41. https://doi.org/10.37715/jp.v2i6.614.

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Produksi dan konsumsi cabai nasional terus mengalami peningkatan secara stabil. Hal ini kemudian menciptakan peluang usaha untuk dapat menghasilkan produk olahan dari cabai, salah satunya ialah produk sambal Dapoer Kuno. Penelitian ini bertujuan untuk menganalisis pengaruh packaging dan product quality terhadap kepuasan pelanggan pada produk sambal Dapoer Kuno. Penelitian ini dilakukan dengan menggunakan pendekatan kuantitatif. Metode pengumpulan data yang dilakukan ialah dengan menggunakan kuesioner. Populasi penelitian ini merupakan konsumen Dapoer Kuno yang melakukan pembelian produk sambal
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Wianto, Asep. "KUALITAS PELAYANAN PAJAK KENDARAAN BERMOTOR DI KANTOR SAMSAT PALABUHANRATU KABUPATEN SUKABUMI." Mimbar Administrasi Mandiri 18, no. 2 (2022): 61–86. http://dx.doi.org/10.37949/mimbar18220.

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This study uses a qualitative approach. The informants of this study were the Head of Subdivision of TU SAMSAT Palabuhanratu, Chief of PKB Officer of SAMSAT Palabuhanratu, General Administration Staff of SAMSAT Palabuhanratu, and PKB Taxpayers. The results of the study include (1) tangible aspects in the service of receipt of Motor Vehicle Tax (PKB) payments at the Palabuhanratu SAMSAT Office is quite good (2) reliability aspects in the service of receipt of Motor Vehicle Tax (PKB) payments at the Palabuhanratu SAMSAT Office quite good, (3) the aspect of responsiveness (response/response) in t
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Rianti, Titis Surya Maha, Ahmad Dedy Syanthori, and Dina Kartika Sari. "Nilai Tambah Pengolahan Sambal Boran Kemasan Pada UKM Silvana Food." Media Agribisnis 6, no. 1 (2022): 23–29. http://dx.doi.org/10.35326/agribisnis.v6i1.2280.

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Sambal Boran adalah sambal khas Lamongan yang diolah dengan bahan dasar cabai. Penelitian ini bertujuan untuk menganalisis nilai tambah dari Sambal Boran kemasan di UKM Silvana Food. Jenis data yang peneliti gunakan pada penelitian ini ialah data primer yang diperoleh dari wawancara terhadap key informan yaitu pemilik UKM Silvana Food. Data yang dididapatkan kemudian dianalisis dengan menghitung biaya, pendapatan, dan nilai tambah dengan metode Hayami. Dari hasil perhitungan diperoleh total biaya bahan baku rata-rata yang dikeluarkan adalah Rp 25.000/kg, sumbangan input lain Rp 360.600/kg. Nil
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Kerlita. "STRATEGI PEMERINTAH DAERAH DALAM MENINGKATKAN PENERIMAAN PAJAK KENDARAAN BERMOTOR JENIS SEPEDA MOTOR DI KALIMANTAN TENGAH." Journal Ilmu Sosial, Politik dan Pemerintahan 5, no. 1 (2021): 1–15. http://dx.doi.org/10.37304/jispar.v5i1.639.

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Penelitian ini bertujuan untuk menjelaskan, mendeskripsikan dan menganalisis strategi pemerintah daerah serta faktor pendukung dan penghambat dalam meningkatkan penerimaan pajak kendaraan bermotor jenis sepeda motor di Kalimantan Tengah. Metode penelitian menggunakan penelitian deskriptif kualitatif. Hasil penelitian menunjukkan bahwa (1) Terdapat strategi Dipenda melalui koordinasi dan kerjasama, mobil SAMSAT keliling dan sosialisasi, sistem online dan pembebasan/sanksi administrasi pemungutan pajak/denda dan bunga. (2) Terdapat faktor pendukung, yaitu rajia dan sosialisasi dilakukan 4 kali d
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Haryanto, Ruli Eko, Rahyono, Septi Emilia, Dwi Indria Putri, and Faisol Ridwan. "MEMBANGUN USAHA SAMBAL KEMASAN HOMEMADE DENGAN STRATEGI PEMASARAN DAN BRANDING DI ERA DIGITAL." Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS 3, no. 1 (2025): 47–54. https://doi.org/10.59407/jpki2.v3i1.1811.

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Kegiatan tersebut dilaksanakan untuk memperdalam pemahaman dan memberikan pengetahuan kepada komunitas UMKM Sambal Diarfi di Dusun Sri Katon, Desa Merak Batin Natar, Provinsi Lampung Selatan Tujuan dari pengabdian kepada masyarakat ini adalah untuk mengembangkan wawasan tentang pemasaran digital dan pembangunan merek di era digital Hasil dari kegiatan ini diharapkan dapat memberikan pemahaman baru kepada komunitas Sambal Diarfi dan pemilik usaha kecil tentang pemasaran digital, strategi pemasaran, dan membangun branding produk di era digital kegiatan ini akan dilakukan melalui metode wawancara
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Ratna Dewi, Margaretta, Idfi Setyaningrum, Mintarti Ariani, Bujangga Bagus Adi Pramana, and Livia Theterissa. "TRANSFORMASI PERILAKU KONSUMEN DI ERA DIGITAL: STUDI DAN IMPLIKASI UMKM SAMBAL DEDE SATOE." JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). 10, no. 3 (2023): 1789–95. http://dx.doi.org/10.35794/jmbi.v10i3.50505.

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Abstract. Productive endeavors owned by individuals or businesses within the micro, small, and medium-sized scope are referred to as micro, small, and medium enterprises (MSMEs). In the era of digitalization, MSMEs are compelled to adapt to digital technology in their business operations, as well as changes in business practices and consumer behavior. Sambal Dede Satoe is one of the MSMEs that was initiated in 2011, producing various types of chili sauce. It is essential to recognize changes in consumer behavior in the digital era. The purpose of this research is to understand how consumer beh
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Fitriana, Flazas Wita, Marinda, and Tety Maryati. "Kepuasan Remaja dalam Berbelanja Online." Sosiosaintika 1, no. 2 (2023): 112–19. http://dx.doi.org/10.59996/sosiosaintika.v1i2.176.

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Penelitian ini bertujuan untuk mengetahui kepuasan mahasiswa dalam berbelanja online. Lokasi penelitian dilakukan di kampus Institut Agama Islam Sultan Muhammad Syafiuddin Sambas. Metode yang dipakai dalam penelitian ini adalah metode kuantitatif dengan jumlah populasi sebesar 336 mahasiswa. Jumlah sampel yang digunakan dalam penelitian ini sebesar 40 mahasiswa yang diperoleh dari rumus Slovin dengan kesalahan 15%. Dari hasil penelitian ini didapatkan bahwa mahasiswa lebih puas berbelanja online di marketplace shopee dengan tingkat kepuasan 47% dikarenakan produk yang dijual lebih menarik dan
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Sonty Lena and Robindra Robindra. "Sistem Informasi Wisata Edukasi Museum Daerah Sambas Dengan Deteksi QR Code Berbasis Web." Jurnal Ilmiah Teknik Informatika dan Komunikasi 3, no. 1 (2023): 173–83. http://dx.doi.org/10.55606/juitik.v3i1.569.

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The Sambas Regional Museum is a museum owned by the government of Sambas Regency, West Kalimantan, which acts as an educational center for the community. Data management in the museum still uses a conventional system, namely by recording it in a book as well as recording visitor data. So that information cannot be conveyed precisely and quickly and lacks attractiveness in its presentation. With the development of a web-based museum educational tourism support information system, it can facilitate the management of collection object data, visitor data, and the dissemination of information that
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