Dissertations / Theses: 'Samoa. Ministry of Finance'

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Muljono, Paramita. "Negotiating gender and bureaucracy : female managers in Indonesia's Ministry of Finance." Thesis, University of East Anglia, 2013. https://ueaeprints.uea.ac.uk/44845/.

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There is global recognition of the need for more women in decision-making positions within bureaucracies to ensure gender-equitable policies and outcomes. Article 7 of the Convention of the Elimination of the Discrimination against Women commits states to ensure equality between women and men in political and public life, including participation in formulating government policy. In Indonesian government agencies, women now are employed in almost equal numbers to men. This thesis considers whether these changes represent genuine empowerment for these women, focussing on the gendered processes within the Ministry of Finance (MOF). There is a small but growing literature on female managers in developing country government agencies. However, no studies systematically combine an analysis of gendered processes within these organisations with an exploration of women’s work/family balance. This thesis develops such a combined approach. It draws on a range of data sources including interviews with 121 MOF employees, personal observation and documents. The analysis compares gendered practice within three different ministerial departments. Drawing on Goetz’s concept of the “gendered archaeology of organisation”, this thesis reveals a high degree of gender inequality in the daily practices. This includes overt discrimination in recruitment, as well as more indirect forms of discrimination in promotion and training. The thesis considers how employment in the MOF shapes the identities of female managers, and how these women balance their domestic lives with their careers. Among other things, this considers the effects of corruption, Islamic conservatism, Javanese culture, a bureaucratic reform programme and a gender mainstreaming initiative. The thesis observes how these women exercise agency within and outside the MOF, and the extent to which their education and professional status empower them in their working lives. The thesis also examines how gendered processes within the MOF affect its external policies.

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Ozahci, Erhan. "Application Of Strategic Planning Methodology To Republic Of Turkey Ministry Of Finance." Master's thesis, METU, 2007. http://etd.lib.metu.edu.tr/upload/2/12608379/index.pdf.

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In this study, it is aimed to determine and implement a process based strategic planning methodology for Turkish Ministry of Finance. Proposed methodology has been implemented in Ministry of Finance by a T&Uuml BiTAK supported strategic management project in collaboration with Ministry of Finance Strategy Development Unit (MoF_SDU), T&Uuml SSiDE and a private Consultancy Company. This project was a direct consequence of reforms on Public Financial Management and stipulated by the Laws No. 5018 and 5436 which have been prepared based on efficiency in public service delivery. Proposed methodology is different from other strategic planning methodologies for public and non-profit organizations because it uses a combination of numerous techniques that are previously developed for strategic planning. Examples are mentoring, e- learning, idea tray method, and process modelling. Firstly, strategic planning methodology is determined with close inspection of international approaches and best practices. Ministry of Finance&rsquo s organizational chart is redesigned to enable more effective and efficient operation. Ministry of Finance is divided to 14 strategic business units (SBUs). For every SBU, detailed environmental analyses are conducted and critical issues are derived. Mission and strategic vision statements are clearly determined and core processes are modelled and standardized. Strategic goals and detailed objectives are formulated. Finally, performance indicators are determined for every objective for evaluation and continuous improvement. At the end of the implementation, 2008-2012 strategic plan for Ministry of Finance is prepared and numerous organizational improvements are observed.

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Becker, David Michael. "A ministry of stewardship development through a participatory budgeting process." Theological Research Exchange Network (TREN), 1992. http://www.tren.com.

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Acheampong, Michael Ekow. "Public finance management reform and expenditure control in Ghana: the role of the ministry of finance in implementing the MTEF." Master's thesis, Faculty of Humanities, 2020. http://hdl.handle.net/11427/32178.

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Public expenditure control is vital in countries because it is a key instrument for ensuring effective government strategic planning and policy priorities. In many countries, public expenditure control has been inadequately implemented because of weak accounting systems, a weak cash management system and a weak flow of information, among others, despite public finance management reforms implemented in developing countries. Public expenditure management has been a concern in Ghana's public service because of weak budget formulation, weak monitoring and evaluation, and an ineffective flow of information between the ministry of finance (MOF) and the key public institutions. The Medium-Term Expenditure Framework (MTEF) has been introduced in Ghana's public service but it has been faced with challenges after the initial stage of implementation of the reforms. This study sought to examine why public finance management reforms appears to have failed to control public expenditure in Ghana, by investigating the ministry of finance's (MOF) role in implementing the MTEF. The study employs a qualitative method using interviews with officials from the MOF to examine the role of the MOF in implementing the MTEF. The key themes that the researcher sought to test through the research as potential factors behind poor expenditure control included the coordination amongst other government institutions, weak planning and forecasting, monitoring and evaluation capacity, information management systems and cash management systems, the political environment and the commitment control. The findings revealed that, despite the importance of political environment and the commitment control, planning and forecasting, the monitoring and evaluation capacity, information management system and the cash management and the coordination management government institutions in implementing the MTEF by the MOF, the new public management framework is not well implemented as it should be. The findings also revealed that in implementing the MTEF by the MOF, coordination among other government institutions such as the MOF and the NDPC has been improved and overcoming the shortcoming of implementing the public finance management reform in Ghana.

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Leek, Deng Manyang. "Public financial accountability in the ministry of finance and economic planning: South Sudan, Juba." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007108.

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This research project mainly focuses on the public financial accountability in the Ministry of Finance and Economic Planning for South Sudan. According to the Public Service Regulations, the government has a duty and responsibility to deliver services to its entire people. In other words, the government exists primarily for the welfare of the people, by creating public institutions to render services delivery and developmental programmes for the communities. There are no government institutions that can function without the provision of finance resources (money). The management of the finances is one of the most important and critical tasks of the government, which requires public financial accountability from the political role-players and public officials, concerned with the use of public money (to be accountable). However the level of service delivery that citizens have to expect depends mostly on standardized public financial accountability of public money (revenue income) by the role players, and public officials in the institutions as integral part of public financial management. Any organization that manages and reports on its finances mitigates the risk of finances, builds good quality and openness into its financial and non financial analyses, monitors the sustainability of benefits and reflects sound financial accountability. Public financial accountability is a specific field that intended to as a tool use for the economy, efficient and effective administration of public money for render of service delivery to the citizens and the developmental programmes for the better live condition or general welfare of the communities. The study was motivated by the issue of public financial accountability in the Ministry of Finance and Economic Planning for both, during the interim period of six years and after independence in, 2011 for the government of South Sudan which has influenced socio- economic concern, as a result many communities in South Sudan have no access to basic services delivery. Research instruments which solicited quantitative and qualitative data were used to collect information from a sample of management officials and administrative staffs within the Ministry of Finance and Economic Planning The research sought to identify the challenges faced and their causes and the ways of improving efficiency and effectiveness of public financial accountability in the ministry of finance and economic planning. The focus of public financial accountability is ranging from the stages of revenue collection, keeping/saving, treasury regulations, money transfer and budget expenditure, etc that can be achieved by transparency, financial reporting statements, control, and audit, as well as good ethical behavior for good performance in the public institutions, this is because maladministration practices of public finance have an impact in rendering of service delivery’s performance. This research focuses on the level of preparedness for accountability and financial accountability with regard to public financial management in the Ministry of Finance and Economic Planning. Particularly, it explored the laws, policies, procedures, rules and regulations governing implementation of public money, systems in place to oversee this process as well as the capacity of the role-players and public officials in this respective ministry. It further examined how finances have been used for the rendering of service delivery to the communities. In order to accomplish the objectives of this study, a literature study as well as empirical research was undertaken. For the empirical research, questionnaires as well as various types of interviews were used. For proportionate representation efficiency as well as cost effectiveness, the research used a sample of 26 respondents. These included 6 Financial Management Officers, 4 Directors General, 14 finance administrative Staffs, 1 Auditor-General, 1 Chair Person of Anti-Corruption Commission Exploratory statistics and methods were utilized to analyze the data collected so as to measure the reaction to the research questions and objectives under scrutiny. The research disclosed that the public financial accountability in the Ministry of Finance and Economic planning is a new approach that facilitates changes and growth by improving the ways of control public money. The study also found that the standardized laws, policies rules and regulations, and procedures for implementation for public financial accountability have been developed, but not implemented to achieve the stated goals. Also some other important documents are not yet developed. The findings attested to recommendations that, this research will help the policy makers to reformulate the policy; help the implementers or administrators the planners or the managers of the programmes to modify or adjust the programme; to help professionals or academician including those who may research in the area or field; it will help in filling gap in that particular academic dimension or field. The study made recommendations that, the public financial accountability must be improved in the ministry of finance and economic planning, through standardized policies and structures, procedures, transparent and accountable, financial reporting statements and control pertaining to public money. There is a great need for further research in this area of public financial management. This may not be restricted to the Ministry of Finance and Economic Planning only but to all other state ministries where the utilization of public money has already been established.

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Kamara, Lamine. "Challenges and Prospects of Establishing e- government in Liberia with focus on the Ministry of Finance, Ministry of Commerce and the Ministry of Planning and Economic Affairs of the Republic of Liberia." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4888.

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The use of ICT in government institutions of the Republic of Liberia has been around for decades though very few institutions implemented it most especially in the old fashion EDP- Electronic Data Processing systems where large departments were created for centralized data processing tasks. The Old fashion EDP proof very costly, less effective, difficult to manage which provides the basis of establishing a more effective, user friendly, collaborative oriented systems in the form of Electronic government. Though in most other government institutions there is less usage or appreciation of the roles ICT in government. Liberia, just emerging from a long 14 years of civil crisis which destroyed its entire human and technical infrastructure, lacks behind most of the African countries and the world at large in the wagon of implementing ICT and its related research With the continuous and ever important requirement for transparency and accountability in the public sector services, With ICT been a tool to assist efficiency and accountability in the public sector, the government of Liberia has embarked on the implementation of ICT projects in governance, though there is limited research work so far done in use of ICT in governance in Liberia. There has been very little known research in ICT or e-government with specific focus on Liberia, with one limited research done by UN in 2010. Though there are records of research on E-government of developing countries including Kenya, Ghana and post war Rwanda, etc. There are lessons learnt from these research works that will be of good input for the Liberia case as per similarities in challenges and obstacles of implementing e-government developing countries. This thesis research is in support of identifying obstacles, challenges, and benefits of transforming the public sector by introducing ICT. There are few known ICT projects in government including the Finance Ministry‘s IFMIS and ASYCUDA projects, the CSA Biometric systems which were evaluated, partly to ascertain government readiness for e-government. The investigation included some key government ministries. The research results using international approved methodologies identified the e-readiness level of the government of Liberia, with given challenges, obstacles and benefits. The findings of the research show that Liberia can successfully implement e-government if the identified obstacles are removed or minimized. ICT and e-Government are closely linked, the subject of this thesis. ICT is a broad terminology encompassing all that include communication devices such as radio, television, satellite systems, cellular phones, computer equipment and accessories, network equipment and software etc. ICT is a useful tool that enables public agencies to change from routine-based, command-and- control organizations that are inwardly focused on administration to knowledge-based, networked, learning organizations that are externally focused on service (OECD 2005). C/O UNDP Liberia Mamba Point Monrovia, Liberia West Africa Cell +231-886581242

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Artjan, Mukhammad Faisal. "Developing State Capacity in Indonesia: Lessons from Technical Assistance Program in the Ministry of Finance." Gadjah Mada University Press, 2011. http://hdl.handle.net/2237/15882.

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Rajainmäki, Minna. "Social Media Policy for Transparency - A case study of the Ministry of Finance of Finland." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22711.

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2 / 46AbstractTrend in governing has changed since the inception of the 21st century. New media technologies have forced governments to alter their attitudes on communication, transparency and the public sphere. While ideas of transparency and open government have spread in modern societies, there remains a burgeoning fear of losing control and privacy. The possibilities that new media present for misuse militate against creating more transparency.In this research, the transparency proposals of the Finnish government will be explored by studying the process of a new social media policy. The Ministry of Finance in Finland will serve as a case study.This paper raises and evaluates the following research question; what are the biggest obstacles hindering the process of open governance in Finland?The process of forming a policy report will be examined through a mix-method approach. Mixed method approach is applied in order to find out the greatest challenges on implementing the goals of open governance. The research will scrutinize the policy-making process, when a brand new social media policy paper of the Ministry of Finance is being launched. First, by conducting an interview (Attachment 1) with a program leader Ms. Katju Holkeri the progress and challenges of the Open Government Partnership Initiative will be examined. The study shows how the policy-making process starts from international level.Second, the attitudes of civil servants towards social media are being explored by sending out a questionnaire to civil servants of the Ministry of Finance (Attachment 2). Out of the 400 employees 114 took part in the questionnaire, so the received answers show comprehensively on what level the social media skills of the civil servants are. It will then be discussed if it has an effect on transparency. Finally a social media policy paper will be analysed to see if it outlines the ideologies of open governance.The study shows what kind of policy the Finnish authority has on the use of social media and open governance and whether individual civil servants are in support of this development. The Degree Project is thus going to be a policy research with a case study. It will describe the ideological perceptions on transparency on three levels: national, organizational and personal.The most significant findings of the study is that transparency is much more than advertising the activity of the officials, but the Finnish government does not have a clear strategy for it. In year 2015 the government is only about to launch the first social media plan for governmental use. True open governance would however offer insight into the decision-making processes and furnish opportunities for the public to participate. Despite recent criticism on transparency hype the research highlights the urge for open governance and an overall change in attitudes towards social media.

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Haginour, Faisal. "The challenges of tax administration in Somaliland Ministry of Finance: a critical analysis of institutional perspective." University of the Western Cape, 2018. http://hdl.handle.net/11394/6802.

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Masters in Public Administration - MPA This research focuses on the challenges of tax administration in Somaliland Ministry of Finance (MOF). The study analyses existing challenges in the MOF-Tax Administration, causes of these challenges, the impact of these challenges on domestic revenue collection as well as the country’s economic growth and development. In order to obtain a desirable, comprehensive, and in-depth understanding of the research problem, the researcher applied a mixed method approach, thereby limiting the weaknesses of using the quantitative or qualitative research approach alone. The sample size consisted of 63 staff members. The research included 57 questionnaires for 57 employees and lower level managers as well as 6 interviews for top and middle-level managers in Somaliland Inland Revenue Department. The data was analyzed using Statistical Package for Social Science (SPSS), Ms. Excel, and conceptual analysis, where themes were developed and analyzed. The key findings of the research were that Somaliland tax administration faces immense challenges that can be broadly grouped into three categories: institutional challenges, attitudinal challenges as well as political and economic challenges. These challenges are mainly due to the absence of professional staff, the lack of taxpayers’ education, outdated tax laws, non-compliance behavior of taxpayers, rigidity of the tax system, and poor public trust amongst others. These challenges restrained tax revenue collection, public service provision, investments, and economic growth issues. Therefore, the recommendations, accordingly made in this thesis, include, amongst others, the need to establishing a professional training center for staff, automating tax procedure, implementing effective performance appraisal system, and the regular updating of tax policies to establish a transparent, accountable and equitable tax system in Somaliland.

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Holden, James B. "Developing a self-supporting church implications of foreign funding of mission-church ministry in urban Angola /." Theological Research Exchange Network (TREN), 2003. http://www.tren.com.

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Zandstra, Gerald L. "The past, present and potential future of the ministry share system in the Christian Reformed Church." Theological Research Exchange Network (TREN), 1998. http://www.tren.com.

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Rawas, Mahmoud. "An empirical examination of the impact of ICT on the functioning of the Lebanese Ministry of Finance." Thesis, De Montfort University, 2013. http://hdl.handle.net/2086/9031.

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his study attempts to obtain a holistic view of ICT application and its impact in the context of a developing economy taking the Lebanese Ministry of Finance as a case study. It draws on the works of Heeks and Stanforth (2007) and Tseng (2008) for the pre-deployment phase of the e-Gov application and the post-implementation phase respectively. Heeks and Stanforth used actor network theory to study the trajectory taken by the Sri Lankan e-Gov project, while Tseng used a form of Structuration theory known as Orlikowski's Model of Technology to gauge the impact of an Electronic Government Information System (EGIS) on the Taiwanese Ministry employees. To the knowledge of the researcher the chosen research site has never been investigated before. This necessitated that the design phase of the study needed to be assessed first in order to get in-depth information about the contingent and local contextual factors and to ascertain the level of progress in the design and deployment of the ICT tools and techniques. For the post- implementation phase, this longitudinal study assessed the perceived effectiveness of the ICT impact on the end users - the employees. In addition, secondary data collected from the Ministry and the International Monetary Fund was used to corroborate the research. The study found that the use of 'trajectory mapping' was a crucial tool for investigating the initial ICT adoption process. This is due to its strength in exposing contextual factors, its ability to identify social and technical determinism at different stages of the investigation and its suitability in revealing political wrangling and identifying the dynamism of power in a public institution. The study's findings also reveal the presence of both technical determinism and social determinism throughout the project, restructuring of the organisation due to the introduction of an ICT unit and job redesign in the whole MoF. The study also found out that ICT resulted in a power shift within the organisation by having the IT unit gain power due to its ICT knowledge. The investigation, however, could not find a direct relationship between the 'degree of success' end point suggested by Heeks and Stanforth (2007) and the sought benefits from the ICT impact. In other words, the proposed 'degree of success' may only explain the design aspect of the EGIS, however, this study found that success or demise depends also on the implementation process and the preparedness of citizens to receive such IT services. Furthermore, the study was able to empirically investigate the applicability of the three layered model suggested by Omoteso et al. (2007) and found out that considering contingency as dynamic is more applicable than the static contingency proposed in the model. The study realised that there is a great need for a continuous, contemporary training process in the ever-changing ICT environment in order to achieve uninterrupted positive results. Finally, the study indicates that lack of vertical communication, as observed in the Lebanese public institution, between users, ICT designers, and decision makers weaken the whole change process. Therefore, it suggests a form of knowledge management application using ICT as the main venue, a transition from the current mechanistic (bureaucratic) structure to an organic (flat) structure.

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Roach, Gene Ray. "Leading the Bwambwa Baptist Church, Kakamega, Kenya in its pursuit of self-support research in ministry project /." Theological Research Exchange Network (TREN), 1998. http://www.tren.com.

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Egging, Kent. "A pastoral response to embezzlement handling money and trust in the local church /." Theological Research Exchange Network (TREN) Access this title online, 2005. http://www.tren.com.

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McBride, John. "Guiding the lay leadership of Cross Creek Baptist Church, Indian Mound, Tennessee, through a ministry-based budget process." Theological Research Exchange Network (TREN), 1997. http://www.tren.com.

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Hori, Harumi. "Changes in the Japanese political system after 1993 : the incapactiated cooperation between the Liberal Democratic Party and the Ministry of Finance." Thesis, University of Oxford, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.399400.

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Lukášová, Veronika. "Vzdělávání zaměstnanců a komunikace na Ministerstvu financí a Ministerstvu zemědělství." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-125156.

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The diploma thesis deals with education and communication of the Ministry of Finance and the Ministry of Agriculture of the Czech Republic. The goal of this diploma thesis is to compare how both ministries educate their employees and how they communicate. The thesis will show if or what are the differences between the ministries in given areas. In the part that deals with the communication of the ministries attention will be paid to both, communication with the media and with the public. In the theoretical part methods and ways of education of employees that are used and theoretical bases will be generally given. In this part the thesis will also focus on regulations which the education of state employees should follow. In the practical part the expert interview method will be used to describe the system of education in both offices. In the area of communication the way, in which the ministries communicate with the media and with the public will be outlined and on the basis of media outputs in a certain interval a hypothesis that media are more interested in the Ministry of Finance topics will be verified. The thesis will compare both ministries in this way and make possible recommendations.

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Costa, Elsa Marina Fernandes Lila da. "O contributo do instituto de Informática do Ministério das Finanças para a administração pública eletrónica em Portugal." Master's thesis, Instituto Superior de Ciências Sociais e Políticas, 2013. http://hdl.handle.net/10400.5/5179.

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Dissertação de Mestrado em Administração Pública A evolução dos sistemas de informação e das tecnologias de informação e comunicação transformaram o funcionamento da Administração Publica permitindo mudar a sua postura tradicional para um serviço público orientado às necessidades do cidadão. A adesão de métodos inovadores pela Administração Pública Portuguesa data de 1951. A vontade de introduzir tecnologias mais evoluídas motivou, em 1977, a criação do Instituto de Informática do Ministério das Finanças. Este trabalho pretende analisar de que forma este Instituto contribuiu para o desenvolvimento da Administração Pública Eletrónica em Portugal, recorrendo a uma metodologia qualitativa, no âmbito da qual se fez uma revisão da literatura centrada em obras da especialidade, em análise documental e em entrevistas semiestruturadas. No final, traça-se a evolução do Instituto, a par do desenvolvimento dos sistemas de informação e tecnologias de informação na Administração Pública, até ao momento da sua extinção. The evolution of systems information, information technologies and communication have transformed the public administration way of functioning, allowing the change of its traditional posture for a public service oriented to the citizen needs. Since 1951, Portuguese Public Administration accesses innovative methods. The desire to introduce more evolved technologies motivated, in 1977, the creation of the Institute of Informatics of the Ministry of Finance. This work intends to analyze how this Institute has contributed to the development of Electronic Public Administration in Portugal, using a qualitative methodology, under which, a literature review has been made, focused on specialty works in documentary analysis and semi-structured interviews. In the end, the evolution of the Institute is revised, alongside the development of information systems and information technologies in Public Administration, until its extinction.

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Lee, Sai-kit. "The role of supervisory authorities in maintaining banking system stability in 1990's : a comparison between Hong Kong (Hong Kong Monetary Authority) and Japan (The Ministry of Finance) /." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B21240668.

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Petraitis, Darius. "ES struktūrinės paramos panaudojimas ir jos reikšmė Lietuvos ekonomikai." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2008. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2007~D_20080122_102408-10060.

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Ši magistro baigiamojo darbo tema pasirinkta todėl, kad ji yra mažai nagrinėta Lietuvoje. Europos Sąjungos parama Lietuvai, jos reikšme šalies ekonomikai, lėšų įsisavinimo eiga ir rezultatai nėra pakankamai analizuojami. Europos Sąjungos struktūrinių fondų parama Lietuvai ženkliai prisideda prie spartaus šalies ekonomikos augimo, tačiau paramos panaudojimo procese susiduriama su daugeliu efektyvumą mažinančių problemų, t.y. žemas paramos įsisavinimo lygis kai kuriose srityse yra dėl administruojančių institucijų mažo dėmesio į dalykinius ir turinio aspektus, tuo pačiu sureikšminant biurokratizmo aspektus Darbo tikslas - išanalizuoti Europos Sąjungos paramos įsisavinimo rodiklius Lietuvoje, jų įtaką Lietuvos ekonomikai, iškelti ir palyginti žemo įsisavinimo lygio priežastis ir problemas, ir pateikti jų sprendimo būdus. Darbo tikslui pasiekti ir pradinius duomenis analizei surinkti buvo naudotasi mokslinės literatūros, Lietuvos ir užsienio autorių monografijomis, moksliniais straipsniais dokumentų ir paramą administruojančių institucijų statistinių duomenų ir lyginimo metodais. Pirmoje darbo dalyje apžvelgta Europos Sąjungos struktūrinių fondų vaidmuo įgyvendinant Lietuvos strateginius tikslus, antroje dalyje atlikta paramos įsisavinimo pagal BPD, BPD II-ąjį prioritetą analizė, nustatytos ES struktūrinės paramos įsisavinimo problemos. Trečioje darbo dalyje analizuojama užsienio šalių patirtis įgyvendinant jaunimo... [toliau žr. visą tekstą] This theme of master’s finishing work is chosen, because it is not much examined in Lithuania. European Union support for Lithuania, its significance to country’s economics, course and results of resources assimilation are analyzed insufficiently. The support of European Union specifically contributed to rapid growth of country’s economics, however, during the process of support usage there is being faced with many problems, which reduce effectiveness, i.e., low level of support assimilation in some areas is over too little attention of administering institutions on matter-of-fact and content aspects, at the same time giving prominence to aspects of bureaucracy. The purpose of work is to analyze indicators of assimilation of European Union structural funds in Lithuania, its influence on Lithuanian economics, to suggest and compare causes and problems of low level of assimilation, and provide solutions. In order to achieve the purpose of work and to collect initial data for analysis, it was used scientific literature, monographs of Lithuanian and foreign authors, scientific articles, and statistical data and comparison methods of documents and institutions, which administer the support. In the first part of work there was reviewed the role of European Union structural funds, while realizing strategic purposes of Lithuania, in the second part there was performed the analysis of support assimilation, according to GPD, GPD II... [to full text]

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Kracík, Lukáš. "Financování schodku státního rozpočtu prostřednictvím emise dluhopisů." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-199703.

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This diploma thesis deals with financing of central government deficit through the issue of government bonds and with overall context which is inextricably linked with this area. There is defined and discussed a basic terminology in terms of bond, budget system, budget deficit and public debt in the introductory theoretical chapters. We can find a description of development and management of central government debt in the Czech Republic in the next practical chapter of this diploma thesis. The gross borrowing requirements of the Czech Republic are largely covered by issue of government bonds and also by savings government bonds since 2011. The last chapter is devoted to the description of the process of a new euro-denominated issue of government bonds which is again shown on the example of the Czech Republic and its Ministry of Finance.

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Lima, Christian Alexandre Neves de. "Diretrizes para a elaboração de um novo manual do liquidante da SUSEP." reponame:Repositório Institucional do FGV, 2015. http://hdl.handle.net/10438/14222.

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Submitted by CHRISTIAN ALEXANDRE DE LIMA (eunocomp@gmail.com) on 2015-11-09T18:18:25Z No. of bitstreams: 1 Diretrizes para a Elaboração do Novo Manual do Liquidante da Susep.pdf: 2354882 bytes, checksum: 52dc73beb9adc15718bde36eed058a13 (MD5) Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2015-11-09T18:30:28Z (GMT) No. of bitstreams: 1 Diretrizes para a Elaboração do Novo Manual do Liquidante da Susep.pdf: 2354882 bytes, checksum: 52dc73beb9adc15718bde36eed058a13 (MD5) Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2015-11-12T11:10:54Z (GMT) No. of bitstreams: 1 Diretrizes para a Elaboração do Novo Manual do Liquidante da Susep.pdf: 2354882 bytes, checksum: 52dc73beb9adc15718bde36eed058a13 (MD5) Made available in DSpace on 2015-11-12T11:11:08Z (GMT). No. of bitstreams: 1 Diretrizes para a Elaboração do Novo Manual do Liquidante da Susep.pdf: 2354882 bytes, checksum: 52dc73beb9adc15718bde36eed058a13 (MD5) Previous issue date: 2015-09-28 The intervention of the government in private entities is required in some circumstances. Regardless of the type of intervention, the actors involved are responsible for keeping the public interest and warrant that the intervention will not occur tighter than necessary. And the intervention must be performed pursuing quality and efficiency. The main issue is related to the intervention of the Government through the 'Superintendência de Seguros Privados' (Susep), authority that received from the Ministry of Financy the competency related to the control, regulation and supervision of important institutions: insurance/reinsurance companies, open private pension funds and capitalization entities. In this context, the monograph has focus on the extrajudicial liquidation, kind of intervention that occurs when there are signs of economic, financial, management crises or insolvency in the company. Susep delegates the procedures to the liquidator and supervises the process, whose focus must be the payments to creditors. It has been observed low efficiency in the management of the entities in liquidation, which in relevant part is due to the lack of guidelines for the preparation of the new Liquidator's Guide able to motivate efficient practices. Then the purpose herein is propose these guidelines. The research methodology is based on literature review, the collection and analysis of liquidators and experts’ opinion. The research will include the way some national or international authorities deal with the liquidation. We believe that the issue has great social relevance, because inefficiencies in such interventions can harm creditors, shareholders and generate waste of time and government ´s resources during the supervision of the liquidation. At the end of the monograph, we show the result: the proposed guidelines for the preparation of the new Liquidator's Guide. As intervenções do Poder Público em entidades privadas são necessárias em certas circunstâncias. Independentemente do tipo de intervenção, os agentes intervenientes devem zelar pelo interesse público e esforçar-se para que a intervenção ocorra na medida necessária, com qualidade e com eficiência. Será abordado assunto relacionado à intervenção do Poder Público, na figura da Superintendência de Seguros Privados (Susep), autoridade que recebeu do Ministério da Fazenda competências de controlar, regular e fiscalizar importantes instituições: seguradoras, resseguradores locais, entidades abertas de previdência complementar e entidades de capitalização. Nesse contexto, os estudos se restringirão à Liquidação Extrajudicial, intervenção que ocorre quando há indícios de crises econômicofinanceiras, de insolvência ou de gestão, dentre outras circunstâncias. A Susep nomeia um liquidante para executar os procedimentos e acompanha a respectiva gestão, cujo foco principal deve ser a quitação das dívidas com os credores. Tem sido observada baixa eficiência na gestão das entidades em Liquidação Extrajudicial, o que pode em parte relevante ser decorrente da falta de diretrizes para a elaboração de um Manual do Liquidante que induza a práticas eficientes de gestão. É, pois, objetivo desse trabalho propor diretrizes para a elaboração desse Manual. A metodologia de pesquisa será a revisão bibliográfica, pesquisa documental e a coleta da opinião de liquidantes e de especialistas em Liquidação Extrajudicial. Será pesquisado como algumas autoridades nacionais ou internacionais lidam com a Liquidação Extrajudicial. Acreditamos que o assunto aqui tratado é de grande relevância social, pois ineficiências na execução dessas Liquidações Extrajudiciais podem prejudicar credores, acionistas e gerar desperdícios de tempo e de recursos do Poder Público quando do acompanhamento do regime liquidatário. No final do trabalho encontramos o resultado da pesquisa: as diretrizes propostas para a elaboração do novo Manual do Liquidante da Susep.

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Valášková, Mariana. "Proces tvorby, schvalování a uplatňování IFRS." Doctoral thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-199091.

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The doctoral thesis examines process of IFRS development, endorsement and enforcement from the perspective of accounting regulation on global scale, identifies nature of IFRS due process in all its phases and compares IFRS due process with accounting regulation in Czech Republic, especially with legislative process of creating Czech accounting legislation. The due process of any accounting rules, whether standards or legislation, determines quality of these rules and consequently also potential level quality of financial statements prepared in accordance with such rules. Process of IFRS development and endorsement is to guarantee quality of standards that are the output of such a process. For global accounting harmonization, which requires transparent, reliable and comparable information in financial reporting across countries of the world, the IFRS due process is essential. The whole process of IFRS development, endorsement and enforcement, which develops IFRS as global accounting standards, also is connected with several obstacles associated to political and social aspects as well as to cultural differentiation. In the thesis the legal systems, as determinants of the nature of accounting regulation, are used for analysis and identification of possible natures of accounting regulation from global perspective. For global accounting regulation it is necessary its acceptance by major interested parties, specification of the range of entities for which it is meaningful and desirable, establishment of an independent, reliable and respected international professional organization in the role of standard-setter and development of a sophisticated, transparent and comprehensive standard setting process. Besides the thorough analysis of particular phases of IFRS due process, the thesis also maps current acceptance of IFRS in the world and describes endorsement process in Europe Union applied for the adoption of IFRS within its area, what provides an integrated view of current evolution in global accounting harmonization. Global accounting regulation, which requires the adoption and application of IFRS in their original range, still faces many obstacles. Less than half countries of G20 (ie 9 countries) requires the use of IFRS in their original form for listed companies. Problem with such acceptance of IFRS especially have the countries with tradition based on Roman law (continental European legal culture), where the creation of rules is exclusive subject to state. Quantitative analysis of IFRS due process performed on three selected projects of IASB agenda is a core of application part of the thesis. On the basis on the timeline the analysis follows particular steps of IFRS due process, especially from the perspective of particular comment periods quantified through the comments received, not only in number but also the composition of comments by geographical region and respondent type. The analysis showed the due process as complicated and time-consuming process leading to global consensus of opinions and also showed the importance of compliance of its complexity, which leads to general agreement on adopted solutions and to global acceptance of these solutions by all of the interested parties. The analysis of IASB due process leads into its comparison with legislative process of creating accounting legislation in Czech Republic. The comparison of both of the processes enables to identify the weaknesses of Czech due process and provides specific recommendations for its improvement and increase efficiency. From the perspective of nature of accounting regulation the delegation of creating accounting rules from the state to the accounting profession is important especially to strengthen the quality, understanding and acceptance of accounting rules, which can be effectively ensured through the due process different from that legislative. The IFRS due process is an inspiration in this case.

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Marek, Patrik. "Okolnosti vzniku a vývoje Národní banky československé." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-74897.

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The goal of the thesis: "Creation and evolution circumstances of Czechoslovak National Bank" is to describe the evolution of czechoslovak central banking since the foundation of the independent Czechoslovak Republic in 1918 until creation of Czechoslovak National Bank in 1926. Its first part is dedicated to the monetary reform of 1919, describing its theoretical foundations, methods of implementation and impacts. Second part is dedicated to the Bank Office of the Ministry of Finance as its direct predecessor. Finally, third part of the thesis describes creation, organisation and activities of the Czechoslovak National Bank alone.

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Leary, Judith A. "Funding Faithful Felons: A Phenomenological Analysis of the Higher Education Transitions of Ex-Offender Scholarship Recipients." Bowling Green State University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1435679528.

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WANG, SHU-HUI, and 王淑慧. "The Efficiency of Government Procurement Supervision – Based on Ministry of Finance." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/dv878d.

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碩士 國立臺北商業大學 商學研究所 104 The government procurement supervision is policy of Government procurement and supervision system are most important factor among all regulations. This study introduce the performance of "the procurement supervision errors amend performance evaluation mechanism "(abbreviation, Evaluation Mechanism), which applied by the Ministry of Finance since May,2013. After examined the procurement cases, the procurement supervisors submitted the procurement supervision reports, which indicated errors found in the cases. So me of the errors are classified as control items of the Evacuation Mechanism. After collect and analyze the reoccurrence of errors found in the procurement supervision report, and compare between 2 years periods (from May 2011 to April 2013(before Evaluation Mechanism) and from May 2013 to April 2015(after Evaluation Mechanism)),we found that to classify the errors as control items has significant effect to prevent reoccurrence of errors, otherwise not. Therefore,in order to improve the performance of the procurement supervision, the important items and frequently reoccurred errors are suggested to be classified as control items,. Of the Evaluation Mechanism.

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賈鵬鴻. "Research on the Core Competences of the Government Employee Ethics Officers in Ministry of Finance." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/31533877528851171585.

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碩士 國立彰化師範大學 商業教育學系 93 This research focuses on finding out the crucial core competences which government employee ethics officers in Ministry of Finance need, giving the Ethics Office in Ministry of Finance references towards enhancing competitiveness and work performances. The key purposes of the research are: 1) investigating the core competences which the government employee ethics officers require, 2) looking into the core competences that the government employee ethics officers lack, 3) probing into the analysis on differences in ethics officers’ viewpoints towards the degree of importance of core competences, 4) discussing the analysis on discrepancies in ethics officers’ viewpoints’ towards the degree of core competences. The primary framework of this research is a quantitative study, and qualitative study is utilized as assistance. On the design of this research, the paper adopts a literature review, constructing theoretical basis from within. Furthermore, guidance and ideas contributed by scholars and experts have been edited into questionnaire and outline of interviews. After field investigation, the questionnaire answered and the information from interviews have been compiled and dissected. Then, the research concludes: 1. High-ranking government employee ethics officers in Ministry of Finance are supposed to own forty core competences; middle-ranking government employee ethics officers are supposed to own thirty six core competences; the fundamental government employee ethics officers are supposed to own forty three core competences. 2. Among the core competences that high-ranking government employee ethics officers need, they do not meet the standards of two of them; among the core competences that middle-ranking government employee ethics officers need, they do not meet the standards of fourteen of them; among the core competences that fundamental government employee ethics officers need, they do not meet the standards of thirty three of them. 3. An analysis was conducted on government employee ethics officers coming from different backgrounds and environments, examining their viewpoints towards the degree of importance of core competences. And the result stands: government employee ethics officers in different ages has attained significant standard in the core competences in self-management capacity. When it comes to the degree of importance about self-management core competences in career life, officers from 41 to 45 years old do not take it as seriously as those from 31 to 40 and those from 46 or above. 4. The other analysis was conducted on the same officers, examining their viewpoints towards the degree of core competences they have. From the result, the gender, age, official ranking, years of working experiences as a public officer, years of working experiences as an executive have reached significant standards in fundamental capacity and professional capacity. Official ranking has reached a significant standard in self-management capacity. Besides, gender, official ranking have reached a significant standard in prospective capacity.

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Fan, Mei-Eig, and 范美英. "Organizational Reform of Government Administrations : A Study on National Tax Administrations of the Ministry of Finance." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/09538480539590521363.

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碩士 國立臺灣師範大學 政治學研究所在職進修碩士班 97 School: National Taiwan Normal University Graduate Institute of Political Science, Title of Thesis: Organizational Reform of Government Administrations: A Study on National Tax Administrations of the Ministry of Finance Graduation Due: January 2009 Graduation Student: Fan, Mei-Eig 　　　　　 Advisor: Chi, Chun-chen, Ph. D. Abstract(英文摘要) In a globalised world, government agencies need to be reformed in order to increase the competitiveness of the nation. Reengineered organizations are more adaptive and flexible, and thus facilitate future progress. The most essential part of government reengineering lies in the structural reforms and the adjustments of the scope of business therein of the central government. The promulgation of the “Basic Organizational Code of the Central Government” on June 23, 2004 is often seen as the first step to organizational reform. However, to form a complete set of reform measures, three more laws are critical: the Personnel Staff Draft Bill of the Central Government, the “Amendment Bill of Organization Law of the Executive Yuan,” and the “Temporary Stipulation Draft of the Function, Business and Organization of the Executive Yuan”, all of which are currently pending in the legislative proceedings The Government Reform Committee of the Executive Yuan approved the “Guidelines for the Organization Adjustment of the Executive Yuan and its Subordinate Ministries or Commissions” during its 7th meeting on October 20, 2004. Agencies at all levels of government should refer to these guidelines when adjusting their scope of business. This study shows that no adjustment has been made to the Ministry of Finance after the “General Principle for the Organization of National Tax Administration” was passed on May 11, 1988. As a civil servant at the Taipei National Tax Administration, the author of this thesis has been actively involved in the reengineering and organizational reform of her agency. This study discusses the relevant theories and methods concerning organizational reform and adjustment, and proposes suggestions to the current reengineering work. Key Words：Government Reengineering, The Personnel Staff Draft Bill of the Central Government, Organization Law of the Executive Yuan, Taipei National Tax Administration

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McNernery, Frank. "Policy Options to Finance Public Higher Education in Afghanistan." 2009. https://scholarworks.umass.edu/open_access_dissertations/101.

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While recovering from decades of conflict and trying to adjust to an incipient free market economy, public higher education in Afghanistan is currently confronted with rapidly increasing enrollment and inadequate government financing. The imbalance between high demand for and insufficient supply of higher education has led to a decrease in the quality of education and an urgent need to develop non-state sources of funding. Using Johnstone’s (1986) diversified funding model as the conceptual framework, this exploratory case study reports actors’ attitudes and perceptions of the financing policy options for Afghan public higher education and the impediments to introduce this model in Afghanistan. Data were collected from documents and semistructured interviews with Afghan administrators, politicians, instructors and students during four months in Kabul in 2008. The findings show that: a) the state has most likely reached the maximum financial contribution to public higher education and that little more can be expected; b) that the existing funding for this sub-sector is not managed well; c) that the current legal framework does not support expansion of the entrepreneurial activities that are developing at the higher education institutions; c) that the legal system does not provide incentives to develop Afghan national donor support; d) that the introduction of user fees, though currently under consideration, is confronted with significant technical impediments, and e) that the introduction of tuition is not on the agenda because the higher education institutions have found the introduction of “night school” as an alternative means that allows the charging of tuition under the guise of “extra” services. In light of the aggregated actors’ attitudes towards these funding options, this study identifies considerable legal, technical and political blockages that hinder the creation of a functioning diversified funding model. The findings indicate that one significant pre-requisite for any development of these new funding sources will be increased institutional autonomy. Without devolution in power from the centralized ministry to the institutions, the necessary incentives and mechanisms will probably be missing for the development of these alternative sources of funding.

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Lin, Meng-Hui, and 林孟慧. "The Analysis of the Official Document Online Approval System Program Effectiveness:The Case Study of Ministry of Finance." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/yn4b2d.

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碩士 淡江大學 公共行政學系公共政策碩士在職專班 102 In response to the IT revolution and the trend towards globalization, Taiwan’s government has been actively implementing official document online approval initiatives, as part of the reform of government administration; this important policy measure is intended to solve the problems that Taiwan’s citizens have for many years had to contend with in terms of government administrative inefficiency, with documents being allowed to pile up unprocessed, documents going missing, etc. The present study seeks to evaluate the results achieved in the Official Document Online Approval System Program that was launched in 2011. In-depth interviews were conducted with personnel using the new system at Ministry of Finance headquarters. The main objectives of this Program were to reduce paper usage and energy consumption and improve administrative efficiency; the effectiveness indicators used in the evaluation included reduction in the time needed to deliver documents, reduction in operational costs, saving of storage space, achievement of more effective control over document approval procedures, and flexible utilization of personnel. The study also considered the internal and external environment factors that might affect Program outcomes. The results obtained from the analysis conducted in the present study were as follows: 1. Following the implementation by the Ministry of Finance of the Official Document Online Approval System Program, all personnel using the new system reported a high level of satisfaction with it. 2. The implementation of the Official Document Online Approval System Program by the Ministry of Finance achieved the Program objectives of reducing paper usage and energy consumption, and of improving administrative efficiency; clear benefits were seen in terms of reduction in paper usage and enhanced administrative efficiency. It was found that involvement in the Program could lead to changes in personnel’s document approval behavior and their attitude towards document approval, leading to significant positive effects, such as a transformation in the efficiency of document processing and in related habits; personnel changed from a passive, reactive attitude towards document approval, to adopting a more proactive stance towards the approval of official documents. Benefits were also seen in terms of closer horizontal integration between departments. However, no clear benefits were seen in terms of the flexible utilization of personnel, such as in personnel acting on behalf of absent colleagues. 3. As regards the impact of internal environmental factors, it was found that the level of satisfaction expressed in relation to the new system did not affect personnel’s willingness or unwillingness to use the new system for document approval. The fact that the implementation of online document approval did not extend to senior officials had some degree of impact on the results achieved in terms of reduced paper usage and efficient personnel utilization. 4. With regard to constraints imposed by the external environment, in terms of IT limitations and regulatory requirements, as no specific benchmark was set in terms of online approvals as a percentage of all document approvals, the Program goals were not affected. On the basis of the results obtained in the study, it is suggested that the effectiveness of the Program with respect to improving the handling of official documents could be enhanced through the implementation of training and presentations, document review, integration of different types of application system, improvements in information technology, revision of relevant laws and regulations, etc.

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Lai, Yun-shan, and 賴雲山. "Impacts of Employee’s Attitude to the Contract Staff Policy:A Case Study of Printing Plant, Ministry of Finance." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/04195406981222816297.

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碩士 國立暨南國際大學 公共行政與政策學系 97 From the mid-1980s, Reinventing Government is prevailing around the world. Reinventing Government had a goal to achieve more governance, less government by entrepreneurial spirit. This movement included some strategies like“Downsizing”,“Contract Out”,“Privatization”,“Public-Private Partnership”and so on, but those reforms also impacted attitude and identification of civil service. Taiwan central government has been adapted this reform strategy since 1998. The government wished to change organization culture, to advance organizational commitment and to improve organization performance. Actually, those reforms have been raised some problems, then what in Taiwan? This study takes a case study of Printing Plant, Ministry of Finance. This study adapted documentary analysis, questionnaire survey, In-depth interview and participant observation to research. I found six points: 1. To use contract staff is essential to practice downsizing；2. Un-cores works can use contract staff extensively in the future；3. To use contract staff has advantage for organization；4. Contract staff and employee’s attitude have significant relation；5. Demographic variable of contract staff and employee’s attitude has Correlation；6. Career classification, contract staff and employee’s attitude have significant relation. And then,“Printing Plant, Ministry of Finance”want to persist in contract staff policy in the future. I suggest six issues must be concern: 1. Contract staff policy should be extension in the“Printing Plant, Ministry of Finance”；2. To introduce the new operation models making production；3.Must to care employee’s psychology in the policy implementation；4. To strengthen organization community mechanism；5. To build human resource association mechanism；6. To check of the arrangement rationality in organization, staff and work.

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Broyles, Daniel Ryan. "An analysis of S.B.C. youth ministry programmatic values investigated through financial expenditures and ministerial activities." Diss., 2009. http://hdl.handle.net/10392/2915.

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The purpose of this study was to investigate the programmatic values of Southern Baptist youth ministries, providing a descriptive analysis of youth ministries' core values communicated through programmatic methodology. To accomplish this aim, the researcher examined youth ministry mission statements, financial expenditures, and ministerial activities of the youth pastor. The mixed method research design consisted of two phases. Phase one utilized a Delphi panel of youth ministry educators who have expertise in the theory and practice of youth ministry, as well as knowledge of the literature. The panel compiled a list of foundational values and a list of popular values. The second phase utilized these values to survey SBC youth ministry mission statements, financial expenditures, and ministerial activities of the youth pastor. Using the financial expenditures and ministerial activities the researcher provided a descriptive analysis of the programmatic values. Additionally, the programmatic values were examined in light of the stated values as well as the supplied demographic and ministerial information. This item is only available to students and faculty of the Southern Baptist Theological Seminary. If you are not associated with SBTS, this dissertation may be purchased from <a href="http://disexpress.umi.com/dxweb">http://disexpress.umi.com/dxweb</a> or downloaded through ProQuest's Dissertation and Theses database if your institution subscribes to that service.

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Amyx, Jennifer Ann. "Banking policy breakdown and the declining institutional effectiveness of Japan's Ministry of Finance unintended consequences of network relations /." 1998. http://catalog.hathitrust.org/api/volumes/oclc/44047550.html.

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Myowela, Christian, and Gorfu Alemante Ergete. "Assessment of Effectiveness of Public Procurement Process : The case study of Ministry of Finance and Economic Affairs In Tanzania." Thesis, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-14322.

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Presence of a free market economy has strongly increased competition among companies, this case has led them to find new techniques on how to sell their products or services while public sector have stopped engaging in business by privatizing their production companies. Nowadays in developing countries, all government expenditure depending fully in private sector for products or services, a good example is within stationery items, construction of roads, cleaning works, transportation and so forth. These procurements have been associated with many scandals such as favourism in awarding of procurement contracts to some companies. Therefore, there is need for developing countries to rectify and control ministerial tender board acts in awarding contracts that will ensure fair competition, transparency and accountability by establishing good corporate governance codes. The aim of this thesis is to assess efficiency and effectiveness of Public Procurement Process as case study in the Ministry of Finance and Economic Affairs of Tanzania.This study has targeted interviews and observation which have shown there is ineffective of the public procurement process that are injected by the public procurement Act No. 21 of 2004 and others are caused by inadequate budget to pay suppliers on time, limitation of skills and knowledge to the ministerial staffs and PMU staffs. Furthermore, researchers have recommended that there is a need to amend the public procurement Act No. 21 of 2004 and accommodate some key points that will enhance efficiency and effectiveness of the procurement process that will increase revenue collection and emphasing training of user PMU staffs. However, this Act is not panacea – solution of everything but it must be dynamic to accommodate new issues as it will be raised new techniques and principles that will insure accountability and efficiency on procurement.

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Cheng-Tai, Huang, and 黃靜代. "Research of Benchmarking-The Case of National Tax Administration of Central Taiwan Province, Ministry of Finance（abbreviated to NTACT）." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/68125491346246101314.

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碩士 東海大學 公共事務碩士學程在職進修專班 94 Benchmarking is a new favorite of management and enterprises practice. It has become one of the most popular and powerful management methods that had newly emerged from America and Europe in the past 20 years. Research, Development and Evaluation Committee of Executive Yuan made a new policy for government organizations to break-through new ideas and actions for serving people through the way of imitating the enterprising spirit and introducing the new administrative skill. Benchmarking was included in one of the items of “Service Quality Award, Executive Yuan” from 1990. It caused the agitation that the administrative organizations promoting the model to study the system from then on. This research not only aims at probing into the procedures of Benchlearning that NTACT pursues at present situation, but also includes the effect of implementing this model. We will discuss this by theoretical foundation and operational practice. Based on the theory, this research introduces systematically the definition and the types of Benchmarking and also the procedures of this model by document’s analyses in order to understand the real intention and application program of Benchlearning. Practically, NTACT taking as an example, we research the present situations and the achievements of Benchlearning effects to understand the difficulties and the predicaments they have ever confronted, and the sore problems they are force to face for. So that, the study can therefore diagnose these problems and submit the best solution for them. Finally, using the results of document’s analyses, case stydy and depth interviews, we try to find the critical success factors that probably influence the effectiveness of Benchmarking. We can also offer one suitable model of Benchmarking and learning procedure for national tax administrations’ reference if they would like to promote such kind of management activities. Study achievements with contribution are stated as follows： 1. Set up Benchlearning procedure and management model for national tax administrations. 2. Introduce the enterprise administrative skill to improve the working efficiency and effectiveness. 3. Imitate enterprising spirit and pay attention to civic orientation. 4. Inspire the motive force for the organizations to set up the organization culture for learning that everyone participates in and keeps studying. 5. Use information science and technology to set up the database. 6. Drive the agitation that the government department uses the model to improve government's whole performance.

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HSU, CHIA-YUAN, and 許嘉芫. "Integration and Simplification of Procurement Reengineering Process: Case Study of National Taxation Bureau of Taipei, Ministry of Finance, R.O.C." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/n3p3d6.

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碩士 國立臺北大學 公共行政暨政策學系碩士在職專班 104 Promoting the business office depends on procurement assistant. In order to prevent the occurrence of corruption, the procurement business set up a heavy supervision mechanism, which may reduce the efficiency of procurement and delay business office. The special characteristics of the business and organization of taxation bureau highlight the dilemma of purchasing efficiency and supervision especially. Therefore, this research takes the National Taxation Bureau of Taipei, Ministry of Finance as an example, puts forward the problem of the internal supervision mechanism, and through the process reengineering to integrate and simplify, in order to achieve the goal of balancing efficiency and preventing corruption. Research using the literature analysis method to collect process reengineering theory and the procurement supervision related laws and regulations and other information, then through the depth interview method to visit the staff of Secretariat, Civil Service Ethics Office, Investigation Office and Accounting and Statistics Office and other procurement supervision related units hopes to understand their cognition and idea, and analyzes the feasibility of internal procurement supervision process reengineering. The findings of this research are as follows： 1. Laws and regulations related: National Taxation Bureau of Taipei, Ministry of Finance has not worked out the details of the operation of the system to retain the flexibility, and each unit is different from the interpretation of the concept of uncertainty, as well as supervision units overlap does affect the procurement efficiency. 2. Practical operation related: Document process overlap, the executive is not familiar with the procurement process, more stringent internal oversight mechanisms than other agencies, purchasing process is not in conformity with the actual demand, as well as the unit dispersion, and all affect the supervision efficiency and the purchasing efficiency. 3. Other issues: Document process lack of feedback mechanism, height control of Accounting and Statistics Office, the procurement personnel quality problem of Branch and office, inadequate supervision and review time, information system overlap problem, the uncertainty of batch purchase and so on are the problems faced by the procurement staff. For the above problems, this study proposes suggestions on the integration and simplification of internal supervisory mechanisms in taxation bureau is as follows: 1. To adjust the task division of the procurement internal supervision units. 2. To expand the mandate to meet the needs of the branch and office. 3. Procurement supervision process simplification and integration, a comprehensive review of internal supervision mechanism of procurement, integration of repetitive nature of the sign and the requisition process, and remove unnecessary meetings, is simplified in order to carry out the work.

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翁麗娟. "Managerial Competencies of Mid-and High-Level Civil Servants: A Case Study of the NationalProperty Administration, Ministry of Finance." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/7raudg.

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碩士 正修科技大學 經營管理研究所 105 Mid- and high-level managers are candidates for future administrators and occupy highly important positions in an organization. The content of management competency for mid- and high-level civil servants in the government must adjust with the times and according to changes in the overall public service environment. These adjustments must be made annually to satisfy the demands of practical applications and raise the operational efficiency and administrative performance of government organizations. Therefore, mid- and high-level managers of the National Property Administration, Ministry of Finance were studied from the perspective of competency to understand the managerial competencies that administrators should possess. Using a review of qualitative research and competencies constructed by scholars as a basis, 11 experts were invited for in-depth interviews. Lastly, expert interview results were collected and analyzed for empirical managerial competencies. The findings of competency importance rankings are as follows: 一、Ethics and personality traits: Integrity ranked first of seven items, followed by the sense of mission, discipline, emotional stability, loyalty, care, and affability. 二、Shared core competencies: Team leadership and communication and coordination ranked first of five items, followed by performance management, human resources development, and global vision. 三、Managerial core competencies: Crisis identification and management ranked first of five items, followed by resolve, creative vision, policy management, and environmental awareness. These findings serve as a reference for academic theoretical studies, as well as for practical application and promotion.

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Chen, Jia-Jyun, and 陳嘉駿. "A Study on Quality Improvement of Minor Works Procured by Non-engineering Professional Entities - Ministry of Finance as an Example." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/44qpn8.

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碩士 國立中央大學 土木工程學系在職專班 104 Abstract To investigate the number of public constructions in Taiwan, the majority is medium or small scale model with a value not reaching the threshold for supervision. The non-engineering professional entities, typically considered as the authorities with the shortage of manpower, budget, and professional knowledge, conducting the procurement mostly; therefore, the construction quality is questionable. On the other hand, it is a significant text to establish efficient and effective strategies for non-engineering professional entities to improve the quality of construction projects. This study scope is the minor works of value exceeding the threshold for publication but not reaching 10 million NT dollars and procured by the subordinate entities of Ministry of Finance from 2010 to 2014. Taking renovation and decoration projects as the main roles to discuss the relevant factors impacted on construction quality. Meanwhile, a questionnaire survey is designed as how to raise the quality from defects and current problems of minor constructions in dimensions of law, policy and execution. By adopting the SWOT analysis, this study presents the internal strengths (S) and weaknesses (W), the external opportunities (O), and threats (T). Through evaluating the matrix pairing, not only the strategies for enhancing quality of construction are developed, but also the references for Ministry of Finance to formulate the management mechanism focused on minor projects are proposed.

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Jang, Shu-Jen, and 章淑珍. "The Study on Job Rotation of Working Satisfaction for Customs'' Officers: An Example of Taichung Customs Administration, Ministry of Finance." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/29968729618778982120.

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碩士 國立中興大學 國家政策與公共事務研究所 104 In the era of knowledge-based economy, how to increase the competitiveness efficiently has become one of the significant issues. Human resource is the most important assets of a group. A complete, well-established and fair job rotation system not only rich the official''s experiences, enhance the worker''s professional competence; but also can increase the groups'' competitiveness and great performance to create a win-win situation within individuals and groups. This study aims to understand customs officials’ view and attitude toward job rotation as well as the relationship between job rotation and job satisfaction. Additionally, by comparing the differences in perceived job rotation and job satisfaction among customs officials of distinct background variables. This study adopts a questionnaire survey, with Taichung Customs Officials being test subject. A total of 150 completed questionnaires were collected. The data were analyzed by descriptive statistics, item analysis, reliability and validity analysis, exploratory factor analysis t-test, one-way ANOVA, Scheffe’s method, Pearson correlation analysis and so on. The research result shows that the job rotation of Customs’ officer has positive effect on their job satisfaction. The estimation of perceived task performance and contextual performance of customs officials of different ages, marital status, job seniority, job levels, positions of rotation experiences shows a remarkable variation, whereas there’s no striking distinction in light of different genders, education backgrounds, and job types. At last, this study based on empirical results to propose the suggestion for the practical and in-depth follow-up researches.

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Chiu, Sen-Hui, and 邱森輝. "A Research on Human Resources Management of Freezing Staff Recruit in Public Corporation－the case of printing plant, Ministry of Finance." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/10294524583452078354.

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碩士 國立雲林科技大學 企業管理系碩士班 91 Due to the dual nature comprises the publicity and enterprise the operation of the publicly- owned business is more difficult than that of the mere administrative organization or the private enterprise. The freeze on staff recruit had caused problems to this kind of firms that with glory history like the printing house subordinate to the Ministry of Finance. While there is varied means to answer the problem via Flexible staffing, Outsourcing, Dispatch employment, Multi-skill worker, etc., the cost of personnel is not improved much. There is every kind of constraints in different industry that bring to the publicly-own business the shortage of manpower, lack of succession capability, absence of human resource in innovation and development. How to solve the problems? The article offer a solution in budget control via the DuPont method of financial analysis, With the relation of the payment cost and the prescribed number of personnel which induce the application of cost estimation in the seven different accounting titles for different industries. We generalized it much benefit than that of freezing recruitment might caused. To sustain the flexibility in staff recruitment should contribute the efficiency the enterprise must survive with in the fast changing environment that with stronger competition.

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魏欣瑩. "A study of tax oppicer work morale and satisfaction for national tax administration of the central Taiwan province ministry of finance." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/g32n32.

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CHENG, CHUN-TIEN, and 鄭宗典. "Study of Promoting Knowledge Management in Tax Organizations-The Case of National Tax Administration of Central Taiwan Province, Ministry of Finance." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/95822599725187972205.

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碩士 國立中山大學 高階經營碩士班 94 Abstract This research is with regard to National Tax Administration of Central Taiwan Province, Ministry of Finance (hereafter referred to NTACT) as the researched object. Through the analytic approach of documents, the expert AHP approach and questionnaire investigation method to explore the priority among key success factors（KSF）of promoting knowledge management in tax organizations, current knowledge management achievements of NTACT and obstacle factors. We hope to propose the suggestions form the result of this study to facilitate good performance that the tax organizations will implement. The main conclusions of this study are as below: 1.KSF to promote knowledge management: （1）"The executive''s determination, support and active participating" is the most important factor. The second important factor includes "powerful, definite visions and goals." and "being pleased to communicate and share with others". （2）The weight ratio of "professional virtual community" is the smallest. 2.Obstacle factors in promoting knowledge management in NTACT: （1）"Lacking of knowledge teaching" of Organization culture; "insufficient incentives" of Performance evaluation; "insufficient time" of Leader’s strategy are the top three obstacle factors. （2）"Lacking team spirit" of Organization culture, "insufficient publicity" of Information Science and technology", "unwilling to share" of Organization culture are the slightest obstacle factors. 3.Suggestions for tax organizations：（1）High-rank executives and division''s executive should have big attempt to succeed, express definitely supports to this system and participates actively. （2）Let all people participating knowledge management clearly understand high-rank executives and division’s executive have big attempt to succeed , and the visions, goals of knowledge management. （3）Set up the atmosphere that everyone is glad to communicate and share with each other in this organization. 4.Suggestions for NTACT：（1）Create knowledge teaching environment systematically. （2）Execute incentive measures of knowledge sharing and enhance propagation. （3）Offer fixed time to carry out the relevant work of knowledge management to the staffs. Provide full supports and necessary resources in pushing knowledge management to staffs.

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吳傳文. "A Study on the Violation of Individual Income Tax Law：A Case Study on The NATIONAL TAX ADMINISTRATION OF KAOHSIUNG MINISTRY OF FINANCE." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/05265995062144006520.

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碩士 義守大學 管理科學研究所 91 In modern democratic countries, the state revenue is mainly from tax evasion. Taxation is compulsory in nature rather than a direct or relative individual compensation. Motivated by self-interest, taxpayers always any to reduce or evade their tax burden. As a result, a variety of behavior such as “tax savings”, “tax avoidance” and “tax evasion” emerge. Among them, the most controversial one is ordinary tax evasion. Such behavior not only reduces the revenue of the natural treasury, but also erodes the tax base. Furthermore, it burdens the legal taxpayers with heavy taxes and destroys the vertical and horizontal equity of tax payment. More seriously, it obstructs the fair competition among enterprises, interferes the effective utilization of economic resources, and even hinders the prosperity and progress of the country and society. Therefore, the prevention and containment of tax evasion is really an important issue that cannot be neglected by the people. It is also an important part in the administration of finance and tax. If no condign punishment is given for the behavior of tax evasion, then all tax systems might be useless, and all taxpayers must try every means to evade paying taxes. Since tax evasion has close relationship with the severity of penalty and tax inspection technique of the tax authority, and they influence one another, it is essential to enhance the tax investigation and to impose appropriate punishment on tax evaders. As individual income tax has the widest tax base and the most populate taxpayers, there are significant amount of reported as well as non-reported cases in violation of rules and regulations every year. This study probes into the condition of individual income tax report that violate the rules and regulations, try’s to find out where the problems lie and hopefully proposes feasible strategies which may have special meanings in terms of theory and practice. This article was written on this topic to discuss the general situation of the individual income tax and its penalty in light of the whole tax system. From the previous literature on tax evasion and relevant information of tax investigation, the condition of tax evasion and the possible reasons for tax evasion were induced. In addition, the writer also went into the relevant laws and regulations of Taiwan based on the information collected from real cases, and compare our tax system with the ones of the advanced countries, so as to find out the crux of the problem and to propose suggestions on policies.

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Huang, Xiao-Pin, and 黃小娉. "Research on organizational justice, trust and organizational citizenship behavior-Take Ministry of finance, National Tax Bureau of Kaohsiung City as research subject." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/30336310781465216736.

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碩士 國立中山大學 人力資源管理研究所 90 Abstract: Among public tax authorities, in addition to economic booming, the work performance of tax collector is themajor point of deciding the variation of tax collection. Whether a tax collector shows his organizational citizenship behavior is the key resource of edge in public organizational competition. The effect on the members’ metal sense and their own working attitudes enable the encouragement of these members’ organizational citizenship behavior to render the first business of managers. Many studies discover that a tax collector acknowledges the organizational justice can influence both individual and organizational results, as well as the performance of the trust in their superiors and colleagues or organizational citizenship behavior. This research probes into related document, and construes a tax collector’s mental sense with organizational justice to construct a theoretical model with the research ideas, such as trust and organizational citizenship behavior, taking Ministry of Finance, National Tax Bureau of Kaohsiung City as research subjects, furthermore to take organizational equity (including distributional equity, procedure equity) as self-variable item, trust (including trust to superior and colleagues) as intermediary variation, organizational citizenship behavior (including justice, helping colleagues, no producing quarrels or pursuit of fame, obey the rule and solid, identifying the organizations) as variable item to discuss the correlation and effect among individual tendency variation, organizational justice, trust and organizational citizenship behavior in order to offer references for public resource development, and further upgrade the service efficiency of public servants. This research has handed out 707 questionnaires with 415 effective copies, and through the statistical analysis, such as Independent test, One-way ANVOVA, Person Correlation Analysis, and Hierarchical Multiple Regression , we get the significant discoveries as follows: 1. It presents a direct relation and influence on each dimension of organizational equity, trust and organizational civil behavior. 2. Public servant’s characteristics, such as sex, marriage, age, seniority, and education degree and director levels, influence obviously distributional justice of organizational justice, procedural justice, trust and organizational civil behavior. 3. Through level multiple regression analysis, trust holds a media relation toward organizational justice and organizational civil behavior, that is, the organizational justice factor indeed influences organizational civil behavior through the intermediary of trust. Based on reality prove that when a public servant put more emphasis on a tax collector and reaches a status of fair distribution, a tax collector senses the trust toward public institute and furthermore perform organizational civil behavior. This research suggests to enhance the interaction between directors and employees, establish effective questioning authority system, value on just promotional and rewarding systems, advocate the achievement evaluation of interactive fair OCB (Organizational Civil Behavior), etc.

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Chu, Shu-Er, and 朱淑娥. "A Study on the Relationship between Employees’ Leisure Sports Participation Motivation and Satisfaction of National Taxation Bureau of Taipei, Ministry of Finance." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/342m56.

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碩士 臺北市立大學 體育學系碩士在職專班 107 The purpose of this study was to explore the employees’ leisure sports participation motivation and satisfaction of the National Taxation Bureau of Taipei. A self –developed questionnaire was administered to 500 employees. Based on SPSS 20.0 Package software, the completed data was analyzed by t-tests, and Analysis of Variance and correlation. The results indicated that: 1. The arranged order of the aspects of participation motivations in the recreational sports is as follows：“health fitness”,“Intellectual need”,“psychological need”, “social need” . And the aspects of satisfaction is as follows: “health factors”, “achievement factors”, “environment and equipment factors”, and “social need factors”. 2 The arranged order of the aspects of satisfaction is as follows: “health factors”, “achievement factors”, “environment and equipment factors”, and “social need factors”. 3. For motivations, gender, age and family all have significant influences on National Taxation Bureau of Taipei employees’ motivations for recreational sport participation. 4. For satisfactions, age and working years have significant influences on National Taxation Bureau of Taipei employees’ satisfactions for recreational sport participation. 5. In this study, there is a moderate and positive correlation between participation motivations and satisfactions in recreational sports from the National Taxation Bureau of Taipei employees.

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Huang, Tian-Wang, and 黃添旺. "The Study of Relationship among Servant Leadership, Psychological Empowerment and Career Satisfaction：The Case of National Taxation Bureau of Kaohsiung, Ministry of Finance." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/21278707609682442474.

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碩士 國立高雄應用科技大學 人力資源發展系碩士班 103 Along with the complexity of the tax administration, factors impacting employees’ career satisfaction are very important issues for the tax authorities. Consequently, this study targets on employees working in National Taxation Bureau of Kaohsiung, Ministry of Finance, and explores the impact of servant leadership and psychological empowerment on career satisfaction. The research method is the approach of questionnaire survey. A total of 403 questionnaires were distributed and 317 valid questionnaires were returned, with the effective rate of 78.7%. The collected data were analyzed by descriptive statistics, factor analysis, Pearson correlation and hierarchical regression analysis, etc. The results are showed as follows: 1. Servant leadership and its factors, vision and trust, have a positive significant impact on career satisfaction. 2. Servant leadership and its factors, empowerment, vision and trust, have a positive significant impact on psychological empowerment. 3. Psychological empowerment has a positive significant impact on career satisfaction. 4. Psychological empowerment partially mediates the relationship between servant leadership (and its factor vision) and career satisfaction, but completely mediates the relationship between factor trust of servant leadership and career satisfaction.

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Lai, Hsuan Mei, and 賴絢湄. "Research of Relativity among the Supervisor's Leadership，Performance, Appraisal, Fairness, and Work Satisfaction：National Tax Administration of Central Taiwan Province Ministry of Finance." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/jjj8hf.

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碩士 嶺東科技大學 國際企業研究所 100 Finance was the main source of Taiwan’s tax revenue. However, confronted with rapid economic growth, and the continuous expansion of government functions, tax officials now bear greater responsibility. An important issue for the current management of authorities was to enhance the job performance of tax officials, and to improve administrative efficiency. Performance appraisal fairness and leadership style were key factors influencing employee job satisfaction. Increased employee job satisfaction correlates to a higher quality of service. This could enhance performance and administrative efficiency. This study was conducted to compare job satisfaction between leadership style of performance appraisal and tax fair. The sampling method used was convenience sampling. The SPSS frequency distribution, reliability analysis, single-factor analysis of variance, Pearson correlation coefficient test, and the multiple regression analysis were used determine the relationship between dependent and independent variables. The results support most of the hypotheses. The empirical results showed that democratic and autocratic leadership styles have a positive correlation with job satisfaction. In contrast to a laissez-faire style of leadership, that had no effect on job satisfaction. As for whether performance appraisal fairness will affect job satisfaction with a positive correlation, it does not have a significant impact on procedural fairness and examination of proportional fairness.

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Wei, Huang-Da, and 黃大維. "The Empirical Research of the Service Quality of Administrative Organization of the Taxation : National Taxation Bureau of Ministry of Finance as an Example." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/29448523251912268325.

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碩士 國立中興大學 行銷學系所 100 With the fast transition of the social environment, the demands for the service quality of government bodies of people grow with each passing day. So promote government''s public department''s service quality and custom-made concept and is paid attention to day by day, in quality research field of the service, relevant research and literature, it is quite extensive and deepening to be can be regarded as, but mainly concentrate on field of private department, it is comparatively rare that the service quality about the common department is probed into, the literature probing into public administrative service quality at home at present is also rare, probe into tax administrative service quality few, research this department use Parasuraman, Zeithaml and Berry(1988) Construct the face - tangible, dependability, reactivity, guaranteeing, care greatly five times in service quality in SERVQUAL model which three scholars put forward, probing into the people will expect to the unit of State Taxation Bureau of Ministry of Finance whether there is service quality - '' important intensity '' Cognitive difference, one uses to find the reason for forming the service quality gap, in order to offer to the administrative organ of the tax as suggestion and reference of improving service quality. Originally study the department according to Parasuraman, Zeithaml and Berry (1988) The quality idea way of the service that three scholars propose, consult the relevant literature as stated in chapter two of other research, cooperate with tax administrative unit characteristic and current service delivery course and executive organ of quality serve, innovate, progress greatly relevant contents of the scheme, probe into disparity of people''s cognition of ones that serve, as the main way structure of this research. The questionnaire is designed to quote Parasuraman, Zeithaml and Berry (1988) Three scholars put forward and amplify and form the literary composition surface which serves the gap and weigh and change one in the way, divided into three parts altogether, expect to serve quality - '' important intensity '', '' satisfaction '' and personal basic materials part for the people respectively as the content of this questionnaire. This research employs a large number of questionnaire survey materials to probe into the service quality of the administrative organ of the tax, this research approach was less likely to be applied to the public administrative service field in the past, this is a attempt of this research different from other research. Limited to manpower and experience, so whole questionnaire investigation course adopt, sample way go on while being convenient ,The valid questionnaire that the artificial questionnaire retrieves actually partly is 133; The valid questionnaire that the network questionnaire retrieves actually partly is 200, total the valid questionnaire and count 333 altogether. This research department regards this 333 questionnaires as and analyzes the research object, utilize Microsoft Excel and SPSS to count the software and carry on statistical analysis. Analyzed that reveals by the investigation result of this research, though the whole service satisfaction average number value convergence is satisfied with, but the expectation that should accord with the people stills have diligent space greatly. Each ask a cognitive disparity average, it is the negative value that the actual cognition service is all lower than expecting to serve, there is cognitive disparity with real service quality to expecting to reveal the people. And show loving care for the service measure given consideration to to plan via the '' the speciality '', '' efficiency '', promote of all kinds to serve the people quality reform measure scheme and innovate, pursue in an all-round way improving service quality hard in a more cost-effective manner, reveal cognitive disparity and gain recognisation of people generally definitely before already greatly improving.

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Huang, Shu-Hui, and 黃淑惠. "A study of Taiwan Customer Satisfaction Index Model-Take Shalu Office , National Tax Administration of Central Taiwan Province, Ministry of Finance for Example." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/45091164925767653735.

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碩士 國立雲林科技大學 全球運籌管理研究所碩士班 100 Changes to the social environment result in an increasing demand for the quality of the government administration and service quality and satisfaction are gradually stressed by the authorities. The purpose of this research is to verify people’s satisfaction with the Shalu Office of National Tax Administration of Central Taiwan Province, Ministry of Finance via the Taiwan Customer Satisfaction Index (TCSI). The satisfaction index and contributions of correlated factors were estimated by the Partial Least Square (PLS). The object of study was aimed at people who went to the Shalu Office of National Tax Administration of Central Taiwan Province for business. 120 copies of the questionnaire were distributed by random sampling and 106 valid copies were retrieved. Cronbach’s α and composite reliability (CR) were over 0.8 and the average variance extracted (AVE) of each dimension was between 0.63 and 0.88 showing its reliability and validity. The empirical results indicate the image of the authorities, people’s expectations and perceived quality and values can explain people’s satisfaction and trust about 74.9% and 70.3% respectively. For testing of path coefficients, the results were consistent with the TCSI except for no significantly positive correlations between the image of the authorities and people’s satisfaction and between people’s expectations and people’s satisfaction. According to the Importance-Performance Analysis (IPA), simplification of application forms at the all-round counter, accuracy of staff’s response to inquiries, nonstop service of the all-round counter during lunchtime and online payment service are the service items that the authorities need to keep since their satisfaction level is higher.

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Huang, Wei-Chih, and 黃威智. "A study of The tax authority procurement staff job satisfaction-Using National Tax Administration of Central Taiwan Province, Ministry of Finance as Example." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/16075035471816446559.

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碩士 國立雲林科技大學 全球運籌管理研究所碩士班 100 Due to the rapid changes to the overall domestic economic environment and the impact of overseas large-scale organizations sharing the major native projects for the past few years, the Taiwan administration spares no pains to amend procurement acts and make the purchasing system sound to cope with the competitive market in the global community. The purpose of this research is to investigate job satisfaction of the purchasing personnel in National Tax Administration of Central Taiwan, M.O.F. and the influence of different variables on job satisfaction. 150 copies of questionnaires were issued and 146 valid copies were retrieved. Stratified sampling was adopted and the purchasing personnel of bureaus and tax offices subordinate to National Tax Administration of Central Taiwan, M.O.F. were the object of study. 30 of them have a purchasing specialty certificate and 116 of them don’t. Statistical methods like frequency distribution, descriptive statistics, T-test and 1-way ANOVA were used for data analysis. The empirical results show that most of the purchasing personnel are married females with an age between 40 and 50, a bachelor degree, a purchasing experience within 5 years and serving for 16 to 20 years. Besides, different personal and work background variables affect the scores of salary, training for further education, interpersonal relationship, opportunity for promotion and sense of achievement as well as the overall grade. Other variables won’t influence job satisfaction.

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