Relevant bibliographies by topics / Satisfaction des patients

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Satisfaction des patients'

Author: Grafiati
Published: 4 June 2021
Last updated: 5 October 2024

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Journal articles on the topic "Satisfaction des patients"

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Rocco, Gaetano, and Alessandro Brunelli. "Patients' Satisfaction." Thoracic Surgery Clinics 22, no. 4 (November 2012): 551–55. http://dx.doi.org/10.1016/j.thorsurg.2012.07.009.

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Mutlu, Ebru Kaya, and Arzu Razak Özdinçler. "Patients’ Satisfaction Evaluation." Orthopaedic Journal of Sports Medicine 2, no. 11_suppl3 (November 1, 2014): 2325967114S0017. http://dx.doi.org/10.1177/2325967114s00172.

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Objectives: Although many studies were focused on the assessment of patients' satisfaction, few studies have specifically addressed this issue for knee osteoartritis. Global rating of change (GRC) scales are very commonly used in clinical research, particularly in the musculoskeletal area. The purpose of this study was to evaluate the patients’ satisfaction of the Mulligan’s Mobilization with Movement (MWM) techniques, Passive Mobilization (PM) techniques and physical therapy modalities (PTM) (superficial heat or cold, Transcutaneous Electrical Nerve Stimulation (TENS) and therapeutic ultrasound) in subjects with osteoarthritis of the knee. Methods: Thirty subjects with bilateral osteoarthritis of the knee were randomly assigned to the MWM group (n=21) or the PM group (n=21) or PTM group (n=22). The duration of treatment was a maximum of 5 weeks (12 sessions) in all groups. The subjects’ satisfaction were assessed before and after treatment by the GRC scales. One-way analysis of variance was used to compare the groups. When significance was observed, pairwise post hoc tests were performed using Tukey’s test. Results: Mean age and body mass index (BMI) of our study group were 54±7 years and 31±5 kg/m²,respectively in the MWM group, 56±6 years and 31±4 kg/m²,respectively in the PM group and 57±6 years and 32±5 kg/m²,respectively in the PTM group There were no significant differences between the groups with respect to age, BMI and GRC before treatment (p>0.05). Patients satisfaction of the three groups after treatment were significantly different (F=6.732 p=0.002). Pairwise comparisons of the treatment groups revealed a significant difference in the patients’ satisfaction between MWM and PTM (p=0.007), and between PM and PTM (p=0.007); there was no significant difference between MWM and PM (p>0.05). Conclusion: Manual therapy seemed to be superior to physical therapy modalities for the patients’ satisfaction. Therefore, we suggest that physiotherapist either can apply MWM or PM techniques based on their clinical experience in the management of osteoarthritis of the knee.
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Widjaja, Herry Prabowo Krestiyanto. "Assessment of Patient Satisfaction Among Pregnant Patients in The Out-Patient Department of Obstetrics and Gynecology Section at Metropolitan Medical Center Manila." Jurnal Manajemen Kesehatan Indonesia 8, no. 3 (December 27, 2020): 148–52. http://dx.doi.org/10.14710/jmki.8.3.2020.148-152.

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ABSTRACT Patient satisfaction reflects the quality of an institution’s delivery of health care services. Patient satisfaction is a critical factor in improvement or complete recuperation to wellness because satisfied patients will mean better compliance to treatment or follow up. As reported in the 2017 Annual OPD census of the Department of Obstetrics and Gynecology, there were 2617 total patient consultations. Majority of these (2138 or 81.7 %) were obstetrical cases. The average number of consultations per day (for Obstetrics and Gynecology patients combined) is 91. Therefore, the Out-Patient Clinic plays an important role in prenatal care specifically the prevention of adverse maternal and neonatal morbidity and mortality. This study aimed to assess the level of patient satisfaction among obstetrical patients in the Out Patient Department of the Obstetrics and Gynecology Section at Metropolitan Medical Center from July 1, 2018 to July 31, 2018 and to see the relationship between socio-demographic characteristic and the level of patient satisfaction. This is a descriptive, cross sectional study. The level of patient satisfaction assessed as to physical facilities, interaction between doctor and patient, interaction between nurses and patient, and registration service. There were sixty three subjects in this study. Sixty three were satisfied with inclusion criteria. The validated questionnaire was the pretested questionnaire which was 96 % valid and reliable by Cronbach’s analysis. Statistical analysis was done which showed respondents were generally satisfied. There were significant relationship association between socio-demographic characteristics and level of patient satisfaction with P value < 0.05.Key Word : Patient Satisfaction, Socio Demographic Characteristic
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Platia, Sanket, Mukesh Kumar, Aditi Khanna, and Sommya Kumari. "Evaluation of Post Treatment Satisfaction in Orthodontic Patients." Asian Journal of Medical Research 8, no. 1 (March 2019): DE04—DE07. http://dx.doi.org/10.21276/ajmr.2019.8.1.de2.

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Ali Tofiq, Kazhan, and Khalid Rashid Suliman. "PATIENTS’ SATISFACTION AND SAFETY OF LASER HAIR REMOVAL." Journal of Sulaimani Medical College 11, no. 1 (March 21, 2021): 13–19. http://dx.doi.org/10.17656/jsmc.10283.

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Christie, Agatha. "Headache Diagnosis in Enhance patient satisfaction." Psychology and Mental Health Care 2, no. 2 (May 25, 2018): 01–04. http://dx.doi.org/10.31579/2637-8892/037.

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Introduction: Doctors in primary care are responsible for diagnosing and managing patients with headache, but frequently lack confidence in doing so. We aimed to compare Family Practitioners’ (FPs) diagnosis of headaches to classification based on a symptom questionnaire, and to describe how classification links to other important clinical features. Methods: This was an observational study of patients attending primary care doctors for headache. Main outcome measures: Patients completed a questionnaire including the Headache Impact Test, the Migraine Disability Assessment Score, the Hospital Anxiety and Depression Scale, the Illness Perceptions Questionnaire, a satisfaction scale, a service use inventory and a symptom questionnaire rated by two Practitioners with Special Interest (PSIs) in Headache. Results: 255 patients completed questionnaires. There was low agreement between FP diagnosis and classification using the symptom questionnaire. FPs frequently did not use the diagnosis migraine, when patient reported symptoms which justified this. FPs did not classify patients with ≥15 days of headache separately as chronic daily headache (CDH), and this could be because the classification system used does not have that code. Patients classified as CDH using the symptom questionnaire reported more disability, more symptoms of anxiety and depression (HADS), more service use, and less satisfaction with FP care. Conclusion: Patients, who present with headache in primary care, tend to receive non-specific diagnoses. Having a system that would allow separate classification of people with headache of ≥ 15 days a month might help FPs to explore and address associated features with patients in terms of disability, psychological co-morbidity and cost, and improve satisfaction with care.
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DEVILLERS, N., B. TROMBERT, P. FRAPPE, L. PERNOUD, and B. LAVAL. "TELECONSULTATION EN MEDECINE GENERALE. ETAT DES LIEUX ET SATISFACTION DES PATIENTS." EXERCER 34, no. 190 (February 1, 2023): 52–57. http://dx.doi.org/10.56746/exercer.2023.190.52.

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Contexte. La téléconsultation est en plein essor depuis la pandémie de Covid-19. Objectifs. Explorer le contenu et le déroulement des téléconsultations en médecine générale. Recueillir les motivations, satisfaction et opinions des patients. Méthode. Enquête transversale descriptive via un questionnaire auto-administré en ligne entre le 22 mars 2021 et le 15 mai 2021. Diffusion du questionnaire par des médecins volontaires de la région Auvergne-Rhône-Alpes. Résultats. 307 questionnaires ont été analysés. Une majorité de répondants (66,7 %) étaient détenteurs d’un niveau d’études supérieur au baccalauréat. Les téléconsultations ont été initiées après le premier confinement lié à la pandémie (80,1 %). La satisfaction était très bonne. Les répondants considéraient que la relation médecin-patient (79,2 %), la protection des données (81,8 %) et l’accès au soin (76,2 %) étaient inchangés. La qualité était jugée moins bonne du fait de l’absence d’examen physique (55,1 %). Les téléconsultations comprenaient en moyenne 1,8 motif et duraient 12,6 minutes. Elles étaient réalisées par le médecin habituel (86,6 %), via un support vidéo (70,4 %) et sans problème technique (91,2 %). Une consultation présentielle complémentaire a été proposée dans 15 % des cas. Les répondants ont eu le sentiment d’avoir le choix de la téléconsultation (82,1 %). Elle permettait de prendre en charge le plus souvent un symptôme (41,7 %) et le renouvellement d’une ordonnance (25,7 %). Les principales motivations ayant conduit à téléconsulter étaient l’argument pratique (50,5 %), la disponibilité (33,1 %) et l’évitement de la salle d’attente (27,1 %). Conclusion. La téléconsultation semble être un support intéressant permettant de prendre en charge des actes aussi variés qu’en consultation présentielle. Afin d’optimiser ce service, il apparaît nécessaire de continuer d’en étudier tous ses aspects. Il serait intéressant d’interroger des patients particulièrement insatisfaits.
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MUKHTAR, FATIMA, AFTAB ANJUM, MUHAMMAD ASLAM BAJWA, Shahzana Shahzad, Shahzeb Hamid, ZAHRA M. Masood, and Ramsha Mustafa. "PATIENT SATISFACTION;." Professional Medical Journal 20, no. 06 (December 15, 2013): 973–80. http://dx.doi.org/10.29309/tpmj/2013.20.06.1831.

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Introduction: Patient satisfaction is a relative phenomenon, which embodies the patients perceived need, his expectationsfrom the health system, and experience of health care. Objective: To determine the level of patient satisfaction towards OPD services withreference to doctor-patient interaction, registration desk, waiting area, and overall health facilities. Study Design: Descriptive crosssectional study. Setting: Tertiary care hospital of Lahore. Study Period: April 2013. Material & Methods: A sample of 250 patients wasselected by employing systematic random sampling technique. The patients were interviewed and data was collected using a pretestedquestionnaire. Data was analyzed using the statistical package for social sciences (SPSS) version 16.00. Data was presented in figuresand tables. It was described using frequencies, percentages and mean. Results: Majority of the patients i.e 232 (94%) reported beingsatisfied with the doctor. A vast majority agreed that hospital was clean 233 (94%) and adequately ventilated 224 (90%). The hospital staffin the waiting area was found to be respectful 220 (89%) and fair 198 (80%) towards the patients. The patients had no difficulty locatingthe reception desk of the health facility 235 (95%). A large proportion of patients i.e.220 (89%) said they would re-visit the hospital.Conclusions: The patients were highly satisfied with their doctors and were ready to re-visit the hospital. It is recommended that furtherstudies should be conducted to assess patient satisfaction in the secondary and primary care health facilities and efforts should be madeto get regular feedback from the patients.
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Tezcan, Didem, Mehmet Hakan Yucel, Umut Burak Unal, and Tamer Edirne. "Patients' Satisfaction at Tertiary Care." Pamukkale Medical Journal 7, no. 1 (2014): 57–62. http://dx.doi.org/10.5505/ptd.2014.46320.

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George, Mike. "Patients still getting little satisfaction." Nursing Standard 8, no. 11 (December 1993): 20. http://dx.doi.org/10.7748/ns.8.11.20.s39.

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Dissertations / Theses on the topic "Satisfaction des patients"

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Hellbom, Maria. "Individual Support for Cancer Patients : Effects, Patient Satisfaction and Utilisation." Doctoral thesis, Uppsala : Acta Universitatis Upsaliensis : Univ.-bibl. [distributör], 2001. http://publications.uu.se/theses/91-554-5183-7/.

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Schirg, Glenn Richard. "Determining the patient satisfaction factors for hospital room service & the association of room service with the overall satisfaction with the hospital experience." Menomonie, WI : University of Wisconsin--Stout, 2007. http://www.uwstout.edu/lib/thesis/2007/2007schirgg.pdf.

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Wong, Sau-Yee, and 黃秀怡. "Determinants of patient satisfaction towards medication information inSOPD patients: DISMIS study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31972330.

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Frazier-Warmack, Victoria Maria. "Impact of Telephone Call on Patient Satisfaction in Adult Oncology Patients." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3443.

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Patient satisfaction is an ongoing action in which hospitals and health care providers are constantly seeking strategies to improve their satisfaction ratings. In the ambulatory oncology infusion setting, patient satisfaction is also a key metric that is being monitored, but actual patient satisfaction is unknown. Guided by Lewin's change theory and King's theory of goal attainment, the aim of this project was to use a strategy of conducting follow-up telephones calls to determine if patient satisfaction improved in an ambulatory oncology setting. A descriptive comparative approach was used to evaluate patient satisfaction before and after a telephone follow-up intervention. Participants who were starting an initial or new chemotherapy protocol were randomized into the telephone follow-up (TFU) group or the control group. A TFU script was used to guide the telephone conversation with patients about their experience with the first chemotherapy visit. All participants (N= 62) completed the OUT-PATSAT 35 questionnaire before starting their chemotherapy and 72 hours after the chemotherapy. Demographic characteristics of participants did not differ from the general cancer population. T tests were used to determine whether satisfaction differed between the two groups and revealed that participants receiving the TFU had significantly greater satisfaction in all domains post treatment, compared to those who did not (t = 2.90, df = 15, p = .01), suggesting the TFU had a positive effect on patient satisfaction. Incorporating follow-up telephone calls as a standard of practice to persons receiving an initial or new chemotherapy protocol may contribute to improved patient satisfaction scores and positive social change through an improved sense of well-being in cancer patients.
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Nguyen, Thi Phi Linh. "Satisfaction des patients hospitalisés en France et au Viet Nam." Nancy 1, 2003. http://docnum.univ-lorraine.fr/public/SCD_T_2003_0239_NGUYEN_THI.pdf.

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Griskonis, Sigitas. "Patients' perceived satisfaction with hospital services." Thesis, Nordic School of Public Health NHV, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:norden:org:diva-3250.

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ackground. There are a number studies related to patients’ satisfaction with health care. Since the Baltic States regained independence in 1990, a reform of the health care system took place in which a serious consideration is paid to health care quality. Patients' views are becoming increasingly important in the current health system. They provide information on effectiveness of healthcare and how it may be improved.The main objective of this study was to investigate inpatients experiences with the care and treatment given in Klaipeda hospitals in order to improve the quality of care and patients’ satisfaction. Material and methods. A cross-sectional survey with questionnaires was made. The subjects of the investigation were patients (from 18 years old), hospitalized in internal and surgery departments in different Klaipeda city hospitals. The survey questions were divided into sections that broadly followed the patient's experience in the hospital. The analyses included descriptive statistics, interrelationship analysis between the different characteristics, and multiple logistic regression to estimate Odds for each of the independent variables in the model.Results. The study shows that 60-80 % of the respondents were satisfied with different parts and aspects of health care services. Satisfaction with getting enough time for discussion with the doctor was higher for younger, male and employed patients. Those from the city needed more understandable explanation from doctor about health condition or treatment plan. Doctors listened more to male patients compare to female. Those results were statistically significant. Conclusions. Majority of the patients were satisfied with hospitalization order in Klaipeda hospitals. Better physician communication skills can improve patient satisfaction and clinical outcomes. Physicians could more effectively facilitate patient involvement by more frequently using partnership-building and supportive communication. Hospital cleanliness is quite important factor to overall satisfaction with hospital care. Waiting time is a significant component of patient satisfaction and depends from patients’ characteristics and their behavior. Different aspects of reception can influence patients’ satisfaction and must be considered. Information about continuity of the treatment were needed more for patients with an increased need for follow up, younger and living alone patients. It is important to provide the setting customers expect and create an environment that meets or exceeds customer needs for safety, security, support, competence, physical comfort, and psychological comfort.

ISBN 91-7997-146-6

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Wong, Sau-Yee. "Determinants of patient satisfaction towards medication information in SOPD patients DISMIS study /." Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B31972330.

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Fröjd, Camilla. "Cancer patients' satisfaction with doctors' care : consequences and contributing conditions /." Uppsala : Acta Universitatis Upsaliensis : Universitetsbiblioteket [ditributör], 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8267.

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Wikehult, Björn. "Use of Healthcare, Perceived Health and Patient Satisfaction in Patients with Burns." Doctoral thesis, Uppsala University, Department of Surgical Sciences, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-9262.

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A severe burn is a trauma fraught with stress and pain and may change the entire course of life. This thesis focuses on care utilisation, care experiences and patient satisfaction after a severe burn.

The patients studied were treated at the Burn Unit at Uppsala University Hospital between 1980 and 2006. Burn-related health was examined using the Burn Specific Health Scale-Brief (BSHS-B), personality traits with the Swedish universities Scales of Personality (SSP), psychological symptoms using the Hospital Anxiety and Depression scale (HADS), symptoms of posttraumatic stress with the Impact of Event Scale-Revised (IES-R) and satisfaction with care using the Patient Satisfaction-Results and Quality (PS-RESKVA) questionnaire.

Those utilising care years after injury reported poorer functioning on three of the BSHS-B subscales. Personality traits had a greater impact on care utilisation than injury severity.

Social desirability was lower among care utilisers and was associated with burn-related health aspects.

The participants reported a low level of negative care experiences, the most common of which was Powerlessness.

Most patients were satisfied with care, more with quality of contact with the nursing staff, and less with treatment information. Multiple regressions showed that the BSHS-B Interpersonal relationships subscale was an independent variable related to all measured aspects of patient satisfaction. The highest adjusted R2 was 0.25.

In a prospective assessment with multiple regression analyses, Age and Education, the personality traits of Stress susceptibility, Trait irritability, Detachment and Social desirability, in addition to the post-traumatic stress symptoms Intrusion and Hyperarousal, were predictors of satisfaction with care. The highest adjusted R2 was 0.19.

The thesis has pointed out that interpersonal factors are related to care utilisation as well as satisfaction with care. However, satisfaction with care was only moderately associated with health and individual characteristics, which may imply that the care itself is of major importance.

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Abramson, Lisa Diane. "The relationship of patients' perceptions of physicians' communication style to patient satisfaction." PDXScholar, 1991. https://pdxscholar.library.pdx.edu/open_access_etds/4121.

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This thesis examines the relationship between physician communication style and patient satisfaction in the diagnostic medical interview. Patient satisfaction is a critical issue for health care organizations today. Health care organizations are coping with the recruitment and maintenance of patient consumers in a competitive and costly market. The literature indicates that effective communication between the physician and the patient is important to patient satisfaction. The physician needs to structure the medical visit in order to acquire medical information and, at the same time, invite communication with patients to determine their concerns and needs. Patient satisfaction may ensue if the patient perceives the physician as possessing a positive communication style.
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Books on the topic "Satisfaction des patients"

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Colleen, McKinnon, ed. Secrets of becoming a priority patient. Sudbury, Ont: Medical School for Patients, 2003.

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Murray, Debbie. Patients drive improvement. Ottawa: Conference Board of Canada, 1996.

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Patrick, Baker, ed. Enlightening, adjusting and savings lives: Over 20 years of real-life stories from people who turned to us for answers (updated with even more new stories). 8th ed. United States of America: Baker Chiropractic and Wellness, 2016.

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Krowinski, William J. Measuring and managing patient satisfaction. 2nd ed. Chicago, Ill: American Hospital Pub., 1996.

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Mahapatra, Prasanta. APVVP--patient satisfaction survey, December 2001. Hyderabad: Institute of Health Systems, 2002.

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Mahapatra, Prasanta. APVVP--patient satisfaction survey, June 2001. 2nd ed. Hyderabad: Institute of Health Systems, 2002.

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South Dakota. State Dept. of Health. and South Dakota Association of Healthcare Organizations., eds. South Dakota statewide hospital patient satisfaction report 1996: A report of the patient satisfaction levels in South Dakota community hospitals. Pierre, S.D: The Dept., 1996.

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L, Shortridge Dennis, and Watson Phyllis M. 1947-, eds. Patients first: Experiences of a patient-focused pioneer. Chicago, Ill: Health Administration Press, 1996.

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Marsicano, Sergio. La fabbrica dei sogni: Dall'idealismo del curare al prendersi cura. Milano: FrancoAngeli, 2000.

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Ho, Siew-Fern. A report on patients' satisfaction with the out-patient department of Hope Hospital. [Manchester]: North Western Regional Health Authority, 1988.

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Book chapters on the topic "Satisfaction des patients"

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Frezza, Eldo E. "Meeting Patients’ Expectations and Satisfaction." In Patient-Centered Healthcare, 31–38. Boca Raton : Routledge/Taylor & Francis, 2020.: Productivity Press, 2019. http://dx.doi.org/10.4324/9780429032226-5.

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Akkus, Yeliz. "Sexual Satisfaction in Rheumatoid Arthritis Patients." In Encyclopedia of Quality of Life and Well-Being Research, 5926–31. Dordrecht: Springer Netherlands, 2014. http://dx.doi.org/10.1007/978-94-007-0753-5_4220.

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Fougo, José Luis. "Quality of Life and Patients Satisfaction." In Totally Implantable Venous Access Devices, 265–68. Milano: Springer Milan, 2012. http://dx.doi.org/10.1007/978-88-470-2373-4_37.

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Akkus, Yeliz. "Sexual Satisfaction in Rheumatoid Arthritis Patients." In Encyclopedia of Quality of Life and Well-Being Research, 6409–14. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-17299-1_4220.

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Ley, Philip, and Sue Llewelyn. "Improving patients’ understanding, recall, satisfaction and compliance." In Health Psychology, 75–98. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-4899-3226-6_5.

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Ley, Philip. "Improving patients’ understanding, recall, satisfaction and compliance." In Health Psychology, 74–102. Boston, MA: Springer US, 1989. http://dx.doi.org/10.1007/978-1-4899-3228-0_5.

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Blumenthal, St, R. Aschoff-Pluta, V. Bell, E. Lungershausen, and R. Vogel. "“Job Satisfaction — A Predictor of Vocational Reintegration of Psychiatric Patients?”." In Psychiatry the State of the Art, 337–42. Boston, MA: Springer US, 1985. http://dx.doi.org/10.1007/978-1-4684-4697-5_56.

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Poorani, Ali A., and Rita Fearon. "Patients Rate Hotel-Like Hospitals Better than State and National Average in Patient Satisfaction." In Medical Travel Brand Management, 287–302. Boca Raton: Apple Academic Press, 2022. http://dx.doi.org/10.1201/9781003277392-22.

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Darti. "Service quality, satisfaction, and trust of patients’ families in the hospital." In Facing Global Digital Revolution, 139–42. Boca Raton : CRC Press, Taylor & Francis Group, [2020] | “Proceedings of the 1st International Conference on Economics, Management, and Accounting (BES 2019), July 10, 2019, Semarang, Indonesia”--Title page.: Routledge, 2020. http://dx.doi.org/10.1201/9780429322808-33.

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Bogodistov, Yevgen, Jürgen Moormann, and Rainer Sibbel. "From Openness to Change to Patients’ Satisfaction: A Business Process Management Approach." In Lecture Notes in Business Information Processing, 195–210. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-26643-1_12.

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Conference papers on the topic "Satisfaction des patients"

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Mains, Allie, Mario Zuccarello, Ravi Samy, and Scott Shapiro. "Postoperative Care Coordination for Acoustic Neuroma Patients: Improving Patient Satisfaction." In 30th Annual Meeting North American Skull Base Society. Georg Thieme Verlag KG, 2020. http://dx.doi.org/10.1055/s-0040-1702707.

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Kuroda, Flávia, Cicero Andrade Urban, Marcelo Paula Loureiro, Mateus Ricardo Ulsan Lourenço, and Bernardo Passos Sobreiro. "A PROSPECTIVE EVALUATION OF BREAST SATISFACTION AND EXPECTATION IN PREOPERATIVE BREAST RECONSTRUCTION PATIENTS." In Scientifc papers of XXIII Brazilian Breast Congress - 2021. Mastology, 2021. http://dx.doi.org/10.29289/259453942021v31s1092.

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Introduction: There is a consensus that breast reconstruction makes an important positive contribution to the quality of life of breast cancer patients. However, a large proportion of breast cancer survivors have unmet expectations surrounding reconstruction after mastectomy, particularly in relation to appearance. Approximately 40% of women who underwent breast reconstruction after mastectomy reported their reconstruction to be worse than expected. There is little consensus about what impact specific factors have on women`s satisfaction with breast reconstruction process and outcomes. Objectives: To delineate factors affecting preoperative native breast satisfaction and expectation with the surgery using the BREAST-Q in patients prior to oncological breast surgery following breast reconstruction. Methods: A prospective cross-sectional trial with breast cancer patients enrolled from November 2019 to December 2020 at Hospital Nossa Senhora das Graças Breast Unit in Curitiba, Brazil. Two independent groups were studied. The first group included patients who underwent mastectomy following immediate breast reconstruction (IBR) with implant. The second group underwent breast-conserving therapy (BCT) following level 2 oncoplastic techniques. This study was approved by the Internal Review Boad of Positivo University, Curitiba, Brazil. All patients were invited to complete a patient-reported outcome (BREAST-Q) Expectations Module and Pre-operative Breast reconstruction module prior to surgery. Results: Overall, seventy-nine patients with breast cancer completed the preoperative BREAST-Q. Patients were divided into BCT following oncoplastic surgery (n=49) and mastectomy following IBR with implant (n=30) groups. The mastectomy with IBR implants group had better satisfaction with their native breast than BCT oncoplastic group. Comparing Breast-Q expectations rate, women in BCT following oncoplastic group had higher expectations for breast appearance when clothed than the group of mastectomy with IBR implant. Previous aesthetic breast surgery and neoadjuvant chemotherapy were significant predictors of preoperative physical well-being. Younger age was significantly correlated with pain expectation in the surgery. Patients who were fifty years old or more and had a university or higher education level expected that the breast appearance would match almost as well as the same ten years after. Conclusions: This study results highlight the need to improve education and informed decision-making about breast reconstruction. Patients demonstrated to have high expectations for breast appearance after reconstruction and expect not to change over time. Understanding which factors affect patient’s satisfaction with native breasts and their expectation with the surgery in the preoperative set could improve preoperative counseling and the management of patient’s expectations of subsequent breast reconstruction.
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Ciliberti, Rosella, Alessandro Bonsignore, Liliana Lorettu, Maurizio Secchi, Michele Minuto, Pierluigi Santi, and Ilaria Baldelli. "Physician/patient relationship following hospital discharge – new methods of therapeutic and care continuity." In the 8th International Workshop on Innovative Simulation for Healthcare. CAL-TEK srl, 2019. http://dx.doi.org/10.46354/i3m.2019.iwish.013.

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"Healthcare organization aims to shorten hospitalization times, both to facilitate patient turnover and to avoid the risks of the nosocomial environment. Between March and September 2018, patients that were discharged after hospitalization for scheduled reconstructive breast surgery were given a portable device with the Dr. Link app installed, created to allow real-time communication with physicians. Patients and physicians completed a satisfaction survey on their experience with the use of the device. Analysis shows overall patient satisfaction in terms of improvement in relationships and quality of life. Physicians reported more responsible patient behaviour, better compliance, and earlier treatment of complications. Continuous interactive assistance can improve the discharged patient’s quality of life and therapeutic path. However, the device risks becoming a negative tool if the health care professional has not made the proper initial emotional investment in the relationship, delegating the totality of the therapeutic relationship to the tablet."
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Lu, Guixi, and Chaithanaskorn Phawitpiriyakliti. "PERCEIVED SERVICE QUALITY, TRUST, AND PATIENTSATISFACTION INFLUENCE BEHAVIORAL INTENTION OF CANCER PATIENT IN LIUZHOU, CHINA." In THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/rr879ln.

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Cancer is a serious and chronic disease in which patients require complex medical care and treatment. High-quality medical services and harmonious doctor-patient relationships are essential and positive for improving patients' behavioral intentions and treatment outcomes. Using relevant theories and a mixed quantitative and qualitative research approach, this study aimed to investigate the mechanisms of perceived service quality, trust and patient satisfaction trust and satisfaction have a positive effect on cancer patients' behavioral intentions, while perceived service quality and trust mediate the behavioral intentions of cancer patients through satisfaction. The results of this study help healthcare providers and healthcare workers to better understand patients' needs and expectations in order to provide higher quality services and treatment options that will improve patient outcomes and quality of life. The contribution of this study is to improve the understanding of the formation mechanism of behavioral intention of cancer patients, and to provide theoretical support for health care workers to enhance the innovative management of hospitals, improve the quality of medical services, and increase the behavioral intention of patients to participate in treatment.
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Angelcheva, Mаriana, and Dora Pachova. "A BULGARIAN STUDY ON PATIENTS’ AND DOCTORS’ SATISFACTION WITH THE HOMEOPATHIC METHOD OF TREATMENT." In INTERNATIONAL SCIENTIFIC CONGRESS “APPLIED SPORTS SCIENCES”. Scientific Publishing House NSA Press, 2022. http://dx.doi.org/10.37393/icass2022/97.

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ABSTRACT In the spirit of the Traditional Medicine Strategy 2014-2023, published by the World Health Organisation, for the first time in Bulgaria an empirical study was conducted aiming to improve the quality and organization of homeopathic treatment. A direct individual questionnaire on paper, filled in anonymously, was used to investigate patients’ and doctors’ attitudes and satisfaction with homeopathy. Respondents are 527 doctors and 547 patients. The study (2015-2019) was done by the National Center for Public Health and Analysis (NCPHA) under the guidance of Assoc. Prof. Iliana Yaneva, MD. According to the study, 97.4% of doctors share the opinion that “conventional and unconventional methods of treatment should complement each other”. Leading arguments for patients’ satisfaction: the „positive results of the treatment“ – 81%; “the individual attitude towards the patient as a person“ - 44.2%; „the good attitude of the doctor - attention, responsiveness, understanding“ - 33.3 %. Long-term amelioration is affirmed by 60.5% of the patients, and 26.7% feel completely cured. The data analysed show very high satisfaction in patients and good quality of homeopathic care in the country.
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Jones, C., H. Robinson, D. Rees, V. Jolliffe, J. Trickey, J. Wood, S. Andrews, S. Capillas, and A. Peall. "SAT0728-HPR A patient satisfaction survey: patients' perceptions of biologic dose tapering." In Annual European Congress of Rheumatology, 14–17 June, 2017. BMJ Publishing Group Ltd and European League Against Rheumatism, 2017. http://dx.doi.org/10.1136/annrheumdis-2017-eular.1862.

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Campbell, Sister Joanne, Sister Sheree Stanworth, Sister Sarah Jack, Bidour Awadelkarim, Kofi Oppong, John Leeds, and Manu Nayar. "P145 Patient satisfaction in patients undergoing pancreatobiliary endoscopy in a tertiary centre." In BSG LIVE’24, 17-20 June 2024, ICC Birmingham. BMJ Publishing Group Ltd and British Society of Gastroenterology, 2024. http://dx.doi.org/10.1136/gutjnl-2024-bsg.227.

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Martín, MÁ Parro, B. Montero Llorente, Á. Díaz Gago, M. Vélez Díaz-Pallares, T. Gramage Caro, MÁ Rodríguez Sagrado, and A. Álvarez Díaz. "5PSQ-206 Satisfaction of patients with pharmaceutical telecare." In 25th Anniversary EAHP Congress, Hospital Pharmacy 5.0 – the future of patient care, 23–28 March 2021. British Medical Journal Publishing Group, 2021. http://dx.doi.org/10.1136/ejhpharm-2021-eahpconf.325.

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Krishnan, Thilagavathi, and Shankar Chelliah. "Patients’ Satisfaction in International Healthcare: Malaysia in Perspective." In Annual International Conference on Enterprise Marketing and Globalization (EMG 2016). Global Science & Technology Forum (GSTF), 2016. http://dx.doi.org/10.5176/2251-2098_emg16.17.

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Aulia, Destanul, Heru Santosa, and Ida Yustina. "Implementation of Integrated Nursing Models toward Patient Satisfaction in Mitra Medika Amplas Hospital, Medan, North Sumatra." In The 7th International Conference on Public Health 2020. Masters Program in Public Health, Universitas Sebelas Maret, 2020. http://dx.doi.org/10.26911/the7thicph.04.22.

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ABSTRACT Background: The patient’s statement of the nurse’s poor and needy performance reflects dissatisfaction. Communities need patient-focused services, and the success of nursing care is determined mainly by choice of nursing care delivery models. This study aimed to determine implementation of integrated nursing models toward patient satisfaction in Mitra Medika Amplas Hospital, Medan, North Sumatra. Subject dan Method: This was a quasi-experiment with two group comparison conducted at Mitra Medika Amplas Hospital, Medan, Indonesia. A sample of 77 patients was selected by consecutive sampling. The data were collected by questionnare and analyzed by t-test. Result: The results showed that the level of satisfaction in the intervention group stated that 60 people were satisfied (78%) while the control group stated that 4 people were satisfied (5%). It was statistically significant (p<0,05). Conclusion: The level of patient satisfaction based on the dimensions of tangible quality, empathy, reliability, responsiveness and assurance was higher in the intervention group than in the control group. Keywords: integrated model, patient focused services Correspondence: Deli, Universitas Sumatera Utara Medan. Jl. Dr. T. Mansur No.9, Padang Bulan, Medan, North Sumatra 20222. Email: delitheo.theo@yahoo.com. Mobile: 085361880118 DOI: https://doi.org/10.26911/the7thicph.04.22
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Reports on the topic "Satisfaction des patients"

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Abramson, Lisa. The relationship of patients' perceptions of physicians' communication style to patient satisfaction. Portland State University Library, January 2000. http://dx.doi.org/10.15760/etd.6004.

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Yuan, Bo, Wei Cao, Xieyu Zhang, Yue Yang, and Jiahe Zhao. Telemedicine effect on rheumatoid arthritis : A protocol for a systematic review and meta-analysis of randomized controlled trials. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, January 2022. http://dx.doi.org/10.37766/inplasy2022.1.0109.

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Review question / Objective: The role of telemedicine has been highlighted by researchers in many fields as a potential advantage for improving quality of life, increasing patient adherence, and alleviating patient concerns. Telemedicine is patient-acceptable with high satisfaction rates in patients with rheumatoid arthritis (RA). However, there is a lack of consistent results among important indicators regarding RA, such as patient pain assessment and health-related quality of life. Thus, we plan to perform a systematic review and meta-analysis to assess the effect of telemedicine on patients with RA. Information sources: PubMed, Embase, and Cochrane Library databases.
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Parthasarathy, Sairam, Stefano Guerra, Stuart F. Quan, Michael Grandner, and Patricia L. Haynes. Does a Peer Support Program Improve Satisfaction With Treatment Among Patients With Obstructive Sleep Apnea? Patient-Centered Outcomes Research Institute (PCORI), April 2020. http://dx.doi.org/10.25302/04.2020.ihs.130602505.

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Dy, Sydney M., Julie M. Waldfogel, Danetta H. Sloan, Valerie Cotter, Susan Hannum, JaAlah-Ai Heughan, Linda Chyr, et al. Integrating Palliative Care in Ambulatory Care of Noncancer Serious Chronic Illness: A Systematic Review. Agency for Healthcare Research and Quality (AHRQ), February 2020. http://dx.doi.org/10.23970/ahrqepccer237.

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Objectives. To evaluate availability, effectiveness, and implementation of interventions for integrating palliative care into ambulatory care for U.S.-based adults with serious life-threatening chronic illness or conditions other than cancer and their caregivers We evaluated interventions addressing identification of patients, patient and caregiver education, shared decision-making tools, clinician education, and models of care. Data sources. We searched key U.S. national websites (March 2020) and PubMed®, CINAHL®, and the Cochrane Central Register of Controlled Trials (through May 2020). We also engaged Key Informants. Review methods. We completed a mixed-methods review; we sought, synthesized, and integrated Web resources; quantitative, qualitative and mixed-methods studies; and input from patient/caregiver and clinician/stakeholder Key Informants. Two reviewers screened websites and search results, abstracted data, assessed risk of bias or study quality, and graded strength of evidence (SOE) for key outcomes: health-related quality of life, patient overall symptom burden, patient depressive symptom scores, patient and caregiver satisfaction, and advance directive documentation. We performed meta-analyses when appropriate. Results. We included 46 Web resources, 20 quantitative effectiveness studies, and 16 qualitative implementation studies across primary care and specialty populations. Various prediction models, tools, and triggers to identify patients are available, but none were evaluated for effectiveness or implementation. Numerous patient and caregiver education tools are available, but none were evaluated for effectiveness or implementation. All of the shared decision-making tools addressed advance care planning; these tools may increase patient satisfaction and advance directive documentation compared with usual care (SOE: low). Patients and caregivers prefer advance care planning discussions grounded in patient and caregiver experiences with individualized timing. Although numerous education and training resources for nonpalliative care clinicians are available, we were unable to draw conclusions about implementation, and none have been evaluated for effectiveness. The models evaluated for integrating palliative care were not more effective than usual care for improving health-related quality of life or patient depressive symptom scores (SOE: moderate) and may have little to no effect on increasing patient satisfaction or decreasing overall symptom burden (SOE: low), but models for integrating palliative care were effective for increasing advance directive documentation (SOE: moderate). Multimodal interventions may have little to no effect on increasing advance directive documentation (SOE: low) and other graded outcomes were not assessed. For utilization, models for integrating palliative care were not found to be more effective than usual care for decreasing hospitalizations; we were unable to draw conclusions about most other aspects of utilization or cost and resource use. We were unable to draw conclusions about caregiver satisfaction or specific characteristics of models for integrating palliative care. Patient preferences for appropriate timing of palliative care varied; costs, additional visits, and travel were seen as barriers to implementation. Conclusions. For integrating palliative care into ambulatory care for serious illness and conditions other than cancer, advance care planning shared decision-making tools and palliative care models were the most widely evaluated interventions and may be effective for improving only a few outcomes. More research is needed, particularly on identification of patients for these interventions; education for patients, caregivers, and clinicians; shared decision-making tools beyond advance care planning and advance directive completion; and specific components, characteristics, and implementation factors in models for integrating palliative care into ambulatory care.
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Kodjebacheva, Gergana, Taylor Culinski, Bushra Kawser, and Katelynn Coffer. Satisfaction with telehealth among children, adolescents, caregivers, and medical providers during the COVID-19 pandemic: A systematic literature review. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, September 2022. http://dx.doi.org/10.37766/inplasy2022.9.0067.

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Review question / Objective: What is the satisfaction regarding the use of telehealth among pediatric patients, their caregivers, and their medical providers, during the COVID-19 pandemic? PI(E)COS structure: Outcome: Satisfaction (i.e. experiences, perceptions, attitudes); Participants: pediatric patients, their caregivers, and their medical providers; Intervention: Telehealth; Comparison group: A group not receiving telehealth or no comparison group. Study designs to be includedd: Inclusion: All designs are included specifically RCTs, quasi-experimental studies with control group or with no control group, and qualitative studies. Not only interventions are included. Observational studies involving surveys and interviews discussing experiences with telehealth are included. Exclusion: Review protocols, studies that present no qualitative or quantitative data on experiences with telehealth.
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Osarogiagbon, Raymond, Matthew Smeltzer, Fedoria Rugless, Bianca Jackson, Courtney Berryman, Cheryl Houston-Harris, Carrie Fehnel, et al. The Role of Multidisciplinary Care Planning on Survival, Care Quality, and Satisfaction for Patients with Lung Cancer. Patient-Centered Outcomes Research Institute® (PCORI), February 2020. http://dx.doi.org/10.25302/2.2020.ih.13046147.

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Budinger, David P. The Importance of Various Factors in the Determination of Inpatient Satisfaction: Health Care Providers' and Patients' Perspectives. Fort Belvoir, VA: Defense Technical Information Center, August 1994. http://dx.doi.org/10.21236/ada292917.

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Gustafson, David B. Effects of Alternative Decision Support Technologies on Breast Cancer Patients' Knowledge of Options and Satisfaction with Treatment Decisions. Fort Belvoir, VA: Defense Technical Information Center, July 2001. http://dx.doi.org/10.21236/ada398195.

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Gustafson, David H. Effects of Alternative Decision Support Technologies on Breast Cancer Patients' Knowledge of Options and Satisfaction With Treatment Decisions. Fort Belvoir, VA: Defense Technical Information Center, January 2003. http://dx.doi.org/10.21236/ada414531.

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Gustafson, David. Effects of Alternative Decision Support Technologies on Breast Cancer Patients' Knowledge of Options and Satisfaction with Treatment Decisions. Fort Belvoir, VA: Defense Technical Information Center, July 2000. http://dx.doi.org/10.21236/ada393068.

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