Books on the topic 'Satisfaction des patients'

Colleen, McKinnon, ed. Secrets of becoming a priority patient. Sudbury, Ont: Medical School for Patients, 2003.

Murray, Debbie. Patients drive improvement. Ottawa: Conference Board of Canada, 1996.

Patrick, Baker, ed. Enlightening, adjusting and savings lives: Over 20 years of real-life stories from people who turned to us for answers (updated with even more new stories). 8th ed. United States of America: Baker Chiropractic and Wellness, 2016.

Krowinski, William J. Measuring and managing patient satisfaction. 2nd ed. Chicago, Ill: American Hospital Pub., 1996.

Mahapatra, Prasanta. APVVP--patient satisfaction survey, December 2001. Hyderabad: Institute of Health Systems, 2002.

Mahapatra, Prasanta. APVVP--patient satisfaction survey, June 2001. 2nd ed. Hyderabad: Institute of Health Systems, 2002.

South Dakota. State Dept. of Health. and South Dakota Association of Healthcare Organizations., eds. South Dakota statewide hospital patient satisfaction report 1996: A report of the patient satisfaction levels in South Dakota community hospitals. Pierre, S.D: The Dept., 1996.

L, Shortridge Dennis, and Watson Phyllis M. 1947-, eds. Patients first: Experiences of a patient-focused pioneer. Chicago, Ill: Health Administration Press, 1996.

Marsicano, Sergio. La fabbrica dei sogni: Dall'idealismo del curare al prendersi cura. Milano: FrancoAngeli, 2000.

Ho, Siew-Fern. A report on patients' satisfaction with the out-patient department of Hope Hospital. [Manchester]: North Western Regional Health Authority, 1988.

1947-, Davis Rose Marie, ed. Measuring patient satisfaction for improved patient services. Ann Arbor, Mich: Health Administration Press, 1991.

Hurst, Keith. Patients' expectations of and satisfaction with their nursing care. [Nottingham?]: Central Nottinghamshire Health Authority, 1985.

Hurst, Keith. Patients' expectations of and satisfaction with their nursing care. Mansfield: Central NottinghamshireHealth Authority, Nursing Research Section, 1985.

Linder-Pelz, Susie. Client satisfaction with inpatient and outpatient HIV/AIDS services in New South Wales. [Sydney]: [The Bureau], 1990.

George, Alex. Study of demand and satisfaction of the Mauritius health system. Hyderabad: Institute of Health Systems, 1997.

Rodríguez, Félix. Patients speak out 2006: Sixth annual statewide client satisfaction survey. Olympia, Wash: Division of Alcohol and Substance Abuse, 2006.

Dan, Yuval, Mekhon Bruḳdail le-geronṭologyah ṿe-hitpatḥut adam ṿe-ḥevrah be-Yiśraʼel., and American Jewish Joint Distribution Committee., eds. ha-Shehut be-vet-ha-ḥolim mi-neḳudat reʼuto shel ha-meʼushpaz: Mimtsaʼim rishonim mi-seḳer meʼushpazim. Yerushalayim: G'oinṭ-Mekhon Bruḳdail le-geronṭologyah ṿe-hitpatḥut adam ṿe-ḥevrah, 1995.

Leonie, Gibbons, ed. A brutal game: Patients and the doctors' dispute. North Ryde, NSW: Angus & Robertson, 1986.

MIND, ed. Ward watch: Mind's campaign to improve hospital conditions for mental health patients. London: MIND, 2004.

Patrice, Spath, ed. Engaging patients as safety partners: A guide for reducing errors and improving satisfaction. Chicago: Health Forum, 2008.

Möller, Bianca. Untersuchung zur Optimierung der Patientenzufriedenheit: Exemplarisch dargestellt am IFA-Kinder-Rehabilitationszentrum auf Usedom. Regensburg: Transfer, 2002.

Turvey, Tony. A surveyof client satisfaction with a home-based service for dementia sufferers and their carers. (Edinburgh): Scottish Office, 1992.

Cook, Mary, and Mary Cook. Grace lost and found: From addictions and compulsions to satisfaction and serenity. Berkeley, Calif: Conari Press, 2010.

Graban, Mark. Lean hospitals: Improving quality, patient safety, and employee satisfaction. Boca Raton: CRC Press, 2009.

Striano, Judi. Warning, psychotherapists may be harmful to your mental health. Santa Barbara, Calif: Professional Press, 1987.

Utah. Dept. of Health., Utah Health Data Committee., and Utah. Division of Health Care Financing., eds. 2002 Utah HMO performance report: HMO performance measures (HEDIS) & HMO child enrollee satisfaction survey results. Salt Lake City, UT: Utah Dept. of Health, Health Data Committee and Division of Health Care Financing, 2002.

J, Krowinski William, and Steiber Steven R, eds. Measuring and managing patient satisfaction / William J. Krowinski and Steven R. Steiber. - 2nd ed. 2nd ed. Chicago: American Hospital Pub. Co., 1996.

Andrew, Treacher, and White Carolyn, eds. Introducing user-friendly family therapy. London: Routledge, 1995.

Vyas, Parimal H. Managing and measuring patients satisfaction. New Delhi : Discovery Pub. House., 2013.

Patients Plus: Delivering Customer Service For Better Patient Satisfaction. Full Court Press, 2009.

Larrabee, June Hansen. HOSPITAL PATIENTS' AND NURSES' PERCEPTIONS OF QUALITY (PATIENT SATISFACTION). 1992.

(Editor), Ray Fitzpatrick, and Anthony Hopkins (Editor), eds. Measurement of Patients' Satisfaction with Their Care. Royal College of Physicians of London, 1993.

Communicating with Patients: Improving Communication, Satisfaction and Compliance. Croom Helm Ltd, 1988.

Understanding Patients. Harcourt, 1997.

Love Your Patients! Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients & Professionals. Blue Dolphin Publishing, 2004.

Royal College of Physicians of London. Improving Communication Between Doctors and Patients. Royal College of Physicians of London, 1997.

Baker, Susan Keane. Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients. Wiley & Sons, Incorporated, John, 2009.

Communicating with patients: Improving communication, satisfaction, and compliance. London: Croom Helm, 1988.

Mavrovic, Leslee Nyman. FACTORS IN PATIENT SATISFACTION: A STUDY OF SHORT TERM NURSING HOME PATIENTS. 1996.

Love Your Patients! Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients and Professionals. Blue Dolphin Publishing, 2004.

Communicating with patients: Improving communication, satisfaction and compliance. London: Chapman and Hall, 1990.

Frampton, Susan B., Patrick A. Charmel, Planetree Foundation, and Sara Guastello. Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care. Wiley & Sons, Incorporated, John, 2013.

Frampton, Susan B., Patrick A. Charmel, Planetree Foundation, and Sara Guastello. Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care. Wiley & Sons, Incorporated, John, 2013.

Frampton, Susan B., Patrick A. Charmel, Planetree Foundation, and Sara Guastello. Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care. Wiley & Sons, Incorporated, John, 2013.

Frampton, Susan B., Patrick A. Charmel, Planetree Foundation, and Sara Guastello. Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care. Wiley & Sons, Incorporated, John, 2013.

Sawyer, Dorothy L. Measurement of patient satisfaction with nursing care in an ambulatory surgery setting. 1988.

Vital Conversations: Improving Communication Between Doctors and Patients. Columbia University Press, 2014.

Rosen, Dennis. Vital Conversations: Improving Communication Between Doctors and Patients. Columbia University Press, 2014.

Ley, Philip. Communicating With Patients: Improving Communication, Satisfaction and Compliance (Psychology and Medicine Series). Croom Helm Ltd, 1989.

Patient satisfaction: Report on a survey among hospital in-patients in three District Health Authorities. London: British Market Research Bureau, 1991.