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1

1970-, Suriakala R., ed. Women employees: Status and satisfaction. New Delhi: Kanishka Publishers Distributors, 2003.

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2

Sinha, Anand Kumar. Job satisfaction: A study of bank employees. New Delhi, India: Commonwealth Publishers, 1988.

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3

Finding & Keeping Great Employees. New York: AMACOM Books, 2002.

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4

Joan, Brannick, ed. Finding & keeping great employees. New York: AMACOM, 1999.

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5

Zirbel, Dick Darwin. Job satisfaction between part-time and full-time grocery employees. Ann Arbor, M.I: University Microfilms International, 1986.

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6

Wunder, Christoph. Income inequality and job satisfaction of full-time employees in Germany. Bonn, Germany: IZA, 2006.

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7

Leeds Polytechnic. Dept. of Library and Information Studies., ed. The job satisfaction of non-professional library staff. [Leeds, England]: Leeds Polytechnic, Dept. of Library and Information Studies, 1986.

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8

Slejška, Dragoslav. Value-satisfaction model and the value of innovation. [Prague]: Sociologický ústav Československé akademie věd, 1990.

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9

B, Ahr Thomas, ed. Overturn turnover: Why some employees leave, why some employees stay, and ways to keep the ones who you want to stay. St. Louis, Mo: Causeway Pub., 2000.

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10

Garber, Peter R. 99 ways to keep employees happy, satisfied, motivated and productive. Old Saybrook, CT: Business & Legal Reports, 2004.

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11

Bevan, S. Keeping the best: A practical guide to retaining key employees. Brighton, U.K: Institute for Employment Studies, 1997.

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12

1952-, Rogers Joel, ed. What workers want. Ithaca: ILR Press, 1999.

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13

Kaiser, Lutz. Gender-job satisfaction differences across Europe: An indicator for labor market modernization. Bonn, Germany: IZA, 2005.

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14

Camm, Frank A. Competitive sourcing and the morale of federal employees. Santa Monica, CA: RAND, 2003.

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15

Arussy, Lior. Excellence every day: Make the daily choice--inspire your employees and amaze your customers. Medford, NJ: CyberAge Books, 2008.

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16

Rochelle, Chantal De la. Team training: Does it increase satisfaction and improve performance? Kingston, Ont: IRC Press, 1999.

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17

Steve, Ventura, ed. Walk awhile in my shoes: Gut-level, real-world messages from employees to managers. Dallas, Tex: Performance Pub. Co., 1996.

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18

2008 customer satisfaction survey: How has the Office of Personnel Management served you? 2nd ed. Washington, DC (1900 E St., NW): U.S. Office of Personnel Management, 2008.

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19

2007 customer satisfaction survey: How has the Office of Personnel Management served you? 2nd ed. Washington, DC (1900 E St., NW, Washington 20415): U.S. Office of Personnel Management, 2007.

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20

Usunier, Jean-Claude. Oral pleasure and expatriate satisfaction: An empirical approach. Brussels: European Institute for Advanced Studies in Management, 1994.

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21

Wide-angle vision: Beat your competition by focusing on fringe competitors, lost customers, and rogue employees. New York: John Wiley & Sons, 1996.

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22

Jack, Hickey, and Conference Board, eds. Sustaining the talent quest: Getting and keeping the best people in volatile times. New York, N.Y: Conference Board, 2002.

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23

J, Cates Robert, ed. Leadership for great customer service: Satisfied employees, satisfied patients. Chicago, Illinois: Health Administration Press, 2014.

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24

Taehan Minʼguk esŏ chikchangin ŭro sandanŭn kŏt. Sŏul-si: Hansŭ Midiŏ, 2006.

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25

Kiefer, Kristen M. Measuring long-term care work: A guide to selected instruments to examine direct care worker experiences and outcomes. Washington, D.C: U.S. Department of Health & Human Services, U.S. Department of Labor, 2005.

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26

Deva, Mukul. M.O.D.E.L.: The return of the employee. New Delhi: Response Books, 2007.

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27

M, Wright Patrick, and Society for Human Resource Management (U.S.), eds. Building profit through building people: Making your workforce the strongest link in the value-profit chain. Alexandria, VA: Society for Human Resource, 2005.

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28

O'Malley, Michael. Creating commitment: How to attract and retain talented employees by building relationships that last. New York: Wiley, 2000.

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29

Nielsen, Duke. Partnering with employees: A practical system for building empowered relationships. San Francisco: Jossey-Bass Publishers, 1993.

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30

The 7 hidden reasons employees leave: How to recognize the subtle signs and act before it's too late. 2nd ed. New York: American Management Association, 2012.

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31

Wanjala, Genevieve. Training for job satisfaction: Experiences from two non-governmental organizations. Nairobi: Starmart Designers & Allied, 2002.

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32

Dubinsky, Alan J. High performers: Recruiting & retaining top employees. Mason, Ohio: Thomson South-Western, 2004.

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33

Kānaḍiyā, Prayatakara Khīmajībhāi. Gujarāta rājyanā viśvavidyālaya granthālayonā karmacārīonā kāryasantosha. Amadāvāda: Phlemiṅgo Pablikeśansa, 2014.

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34

Attitudes in and around organizations. Thousand Oaks, Calif: Sage Pubications, 1998.

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35

Gribben, Neil L. M. A quantitative anatomization of facet-specific job satisfaction, amongst Irish hospitality management. Dublin: University College Dublin, 1991.

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36

Wasson, Robert. Antecedents to expatriate satisfaction, commitment and involvement: A study of ESB International. Dublin: University College Dublin, 1995.

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37

The employee engagement mindset: The six drivers for tapping into the hidden potential of everyone in your company. New York: McGraw-Hill, 2012.

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38

Drago, Robert W. Pay for performance incentives and work attitudes. Adelaide: National Institute of Labour Studies, 1991.

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39

Royal, Mark. The enemy of engagement: Put an end to workplace frustration--and get the most from your employees. New York: American Management Association, 2012.

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40

Winkle, Giulioni Julie, ed. Help them grow or watch them go: Career conversations employees want. San Francisco: Berrett-Koehler Publishers, 2012.

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41

Pelletier, Guy. Les éducateurs et éducatrices en garderie du Québec: Orientations professionnelles et satisfaction au travail. Montréal: Université de Montréal, Faculté des sciences de l'éducation, 1988.

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42

Pryce-Jones, Jessica. Happiness at work: Maximizing your psychological capital for success. Malden, MA: Wiley-Blackwell, 2010.

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43

Silverberg, Varda. Śeviʻut ratson ba-ʻavodah: Be-irgunim bi-khelal uva-mishṭarah ṿe-sherut bate ha-sohar bi-feraṭ : seḳirah sifrutit. [Jerusalem]: ha-Miśrad le-viṭḥon ha-penim, Lishkat ha-madʻan ha-rashi, 1999.

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44

Pryce-Jones, Jessica. Happiness at work: Maximizing your psychological capital for success. Malden, MA: Wiley-Blackwell, 2010.

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45

Booth, Alison L. Hours of work and gender identity: Does part-time work make the family happier? Bonn, Germany: IZA, 2005.

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46

Les, Abromovitz, ed. Bringing TQM on the QT to your organization: Or, How to implement total quality management without shoving it down your employees' throats! / Hedy Gruenebaum Abromovitz and Les Abromovitz. Knoxville, Tenn: SPC Press, 1993.

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47

Deva, Mukul. M.O.D.E.L.: The return of the employee. New Delhi: Response Books, 2007.

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48

Barnett, Rosalind C. Rewards and concerns in the employee role and their relationship to health outcomes. Wellesley MA: Wellesley College, Center for Research on Women, 1988.

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49

1951-, Cox Jeff, ed. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. New York: Ballantine Pub. Group, 1998.

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50

1951-, Cox Jeff, ed. Zapp!: The lightning of empowerment : how to improve productivity, quality, and employee satisfaction. New York: Harmony Books, 1990.

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