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Jiang, Zhiqing, and Shin’ya Nagasawa. "Key Factors of Emerging Luxury Brand Construction: Empirical Case Study of Korloff." Journal of Advanced Computational Intelligence and Intelligent Informatics 20, no. 4 (July 19, 2016): 607–14. http://dx.doi.org/10.20965/jaciii.2016.p0607.
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The luxury goods market has been expanding worldwide since the early 1990s. In the marketplace, there are new entrants (emerging luxury brands) reputed to be leading luxury brands, especially designer brands, which neither provide new luxury like Coach, nor are similar to traditional luxury brands, such as Louis Vuitton. In this research, an emerging luxury brand also refers to a brand that provides luxury goods in or above the intermediate level of the luxury goods products hierarchy and was established in or after the 1970s. The purpose of this paper is to propose a conceptual framework for emerging luxury brand construction. It (1) defines luxury and emerging luxury brand, (2) reviews the theoretical basis of luxury goods and the brand strategy of luxury goods, (3) frames the nexus between luxury brand attributes and brand image, (4) conducts consumer survey and data mining, and (5) discusses and concludes the research. This research includes qualitative research (a semi-structured interview) and quantitative research (exploratory factor analysis and regression analysis). The results show that the location and atmosphere of luxury stores, E-commerce, online ads and newsletters, origin, iconic products, symbols, and PR events have positive effects on consumers’ impression of emerging luxury brands.
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Ehrensperger, Elena, Daria Erkhova, Aparna Yadavalli, and Harley Krohmer. "What really matters for startups in luxury: entrepreneurial luxury excellence." Journal of Research in Marketing and Entrepreneurship 22, no. 1 (December 6, 2019): 37–63. http://dx.doi.org/10.1108/jrme-03-2019-0020.
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Purpose The purpose of this paper is to identify luxury-specific entrepreneurial success factors that, in addition to the well-established general success factors of startups, drive the performance of startups in the luxury industry. The study proposes a contingency perspective on the success factors of startups by examining entrepreneurial excellence in one specific context, the luxury context. Design/methodology/approach The study uses a qualitative research design, with 24 semi-structured in-depth interviews with senior executives of Swiss luxury startups as key informants. The data is analyzed using the grounded theory approach. Findings The study develops a new construct of entrepreneurial luxury excellence consisting of two dimensions, resource-related excellence and strategy-related excellence, and identifies the underlying specific success factors related to these two dimensions of entrepreneurial luxury excellence. Research limitations/implications The study advances research on strategic entrepreneurship as it combines a holistic approach to managerial success factors of startups with a contingency perspective on them. It also adds to the existing body of research on luxury management where studies with a focus on industry newcomers are still a new domain. Practical implications The study makes important implications for luxury entrepreneurs and other stakeholders (e.g. investors) by showing that the success factors of luxury startups might differ from those of startups in other industries. Originality/value The paper identifies a new construct – entrepreneurial luxury excellence.
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Taube, Julia, and Gary Warnaby. "How brand interaction in pop-up shops influences consumers’ perceptions of luxury fashion retailers." Journal of Fashion Marketing and Management: An International Journal 21, no. 3 (July 10, 2017): 385–99. http://dx.doi.org/10.1108/jfmm-08-2016-0074.
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Purpose The purpose of this paper is to explore the influence of brand interaction in pop-up shops on consumers’ perceptions of luxury fashion retailers. Design/methodology/approach Adopting an exploratory, inductive research design, semi-structured interviews were undertaken with female respondents, consistent with the profile of both typical pop-up and “new luxury” customers, who had recently visited a luxury fashion pop-up shop. Findings Factors influencing consumers’ perceptions of the luxury brands whose pop-up shops were visited are identified relating to three key characteristics of pop-up retailing identified from a review of relevant literature, termed the temporal dimension, the promotional emphasis, and the experiential emphasis. Originality/value This study explores the perceptions of pop-up shops qualitatively from a consumer’s perspective, providing new insights into the personal and complex motivations and attitudes of new luxury consumers.
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Qu, T., J. H. Zhang, Felix T. S. Chan, R. S. Srivastava, M. K. Tiwari, and Woo-Yong Park. "Demand prediction and price optimization for semi-luxury supermarket segment." Computers & Industrial Engineering 113 (November 2017): 91–102. http://dx.doi.org/10.1016/j.cie.2017.09.004.
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Wu, Meng-Shan Sharon, Isabella Chaney, Cheng-Hao Steve Chen, Bang Nguyen, and T. C. Melewar. "Luxury fashion brands." Qualitative Market Research: An International Journal 18, no. 3 (June 8, 2015): 298–319. http://dx.doi.org/10.1108/qmr-02-2014-0016.
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Purpose – This paper offers insights into the consumption motives and purchasing behaviour of that market segment in Taiwan against the background of increasing consumption of luxury fashion brands by young female consumers in Asian countries. Design/methodology/approach – Analysis of data collected using face-to-face semi-structured interviews with 23 fashion-conscious females aged 18-32 years was completed and new empirical insights are offered. Findings – The study found a high level of involvement in the world of luxury fashion retailing. Asian consumers devoured media commentary, drew inspiration from female celebrities and treated information-seeking and discussion of luxury fashion brands with friends as a serious and enjoyable pursuit. The social status conferred by expensive fashion wear motivated them to spend on luxury brands even if their discretionary income was limited. Potential guilt in so doing was assuaged by rationalising that the quality was good and the purchase would be long lasting. Marketers targeting this valuable segment should communicate appeals to an aspirational lifestyle in traditional and social media, effective at reaching young women. Originality/value – The study reported in this paper contributes to the limited published research into the luxury-marketing sector in Asia by examining the buying behaviour of female Strawberry Generation consumers in Taiwan. It is the first to research and investigate the meanings attached to luxury by these individuals in the collectivist culture of Taiwan, as well as their motivations, and the factors influencing their purchase of luxury fashions. The study thus contributes with new knowledge to the buying of luxury fashion products by young female Taiwanese consumers, which may be extended to other collectivist cultures in Asia.
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Henninger, Claudia Elisabeth, Panayiota J. Alevizou, JiaoLin Tan, Qiwen Huang, and Daniella Ryding. "Consumption strategies and motivations of Chinese consumers." Journal of Fashion Marketing and Management: An International Journal 21, no. 3 (July 10, 2017): 419–34. http://dx.doi.org/10.1108/jfmm-05-2017-0046.
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Purpose The purpose of this paper is to explore Chinese consumers’ motivations to purchase luxury fashion products in the UK and how far sustainability plays a role in the decision-making process, by extending the consumer typology of translators, exceptors, selectors. The authors further add an additional dimension to defining “luxury”. Design/methodology/approach An exploratory design utilising multiple qualitative research tools (semi-structured interviews, focus groups) provides the basis for this research. A grounded analysis was applied. Findings Findings map motivational drivers to purchasing luxury products and establish a fourth consumer type “indulgers”. Well-being further emerged as a key characteristic that defines “luxury”. Research limitations/implications The sample size is limited to Chinese consumers purchasing luxury fashion in the UK, and thus may not be generalised. Practical implications This research helps managers to understand the consumer types and underlying motivations of Chinese consumers purchasing luxury fashion in the UK. As one of the largest target groups, this research informs managers on how to further capitalise on this market. Originality/value This paper creates a new consumer typology that not only categorises consumers according to their consumption aspects, but further identifies their underlying motivations to do so.
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Jain, Varsha, Chakshu Bhandari, and Ganesh B.E. "Discovering the Interpersonal Relationship Between Luxury Perfume Brands and Consumers." Transnational Marketing Journal 5, no. 2 (October 31, 2017): 85–108. http://dx.doi.org/10.33182/tmj.v5i2.381.
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Luxury perfume brands are an integral part of the luxury brands sector globally and nationally. One of the main reasons for the same is that luxury perfume brands have had an extended usage across cultures and traditions. Additionally, luxury perfume brands are a high involvement category. Thus, this category needs to be developed and promoted with a specific means. This means is the development of a strong and reflexive relation between the luxury perfume brands and the consumers. Further, it should be premised on both value based and utility based satisfaction. Despite this, there is a dearth of studies that have consolidated the means of developing strong interpersonal relations between this category and consumers. Therefore, this paper aims at discovering a framework for consolidating and developing a strong interpersonal relation between the luxury perfume brand and the consumers. To this effect, we have used qualitative research in the form of semi structured personal interviews supplemented by Zaltman Metaphor Elicitation Technique. The findings from these explorations were developed into a robust framework using the precepts of Brand Personality, CAC (Cogntive- Affective- Conative) model and the Triangulat theory of love.
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M.M, Tharaka Punchibandara, Wanninayake W.M.C.B., and Kumari D.A.T. "Status and Conspicuous consumption: Understanding consumers’ Psyche. Reference to luxury car brands." Asian Journal of Interdisciplinary Research 4, no. 1 (December 25, 2020): 01–10. http://dx.doi.org/10.34256/ajir2111.
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In this study, researcher is trying to investigate whether status and conspicuousness are two different constructs in measuring brand prestige utilizing new luxury market as a reference point. In other words, the attempt will determine if consumers can differentiate between the perceived status and perceived conspicuousness of the brands in product category (luxury car brands) selected in the Sri Lankan context. According to many research studies, revealed some of the evidence that these two dimensions are distinct constructs, nevertheless this was limiting in terms of the sample used (students), the methodology (confirmatory factor analysis only), the scope of the product categories and the context of the study conducted (Western countries). The current study is an extension to O’Cass and Frost (2004) study by using the real consumers as a sample (300 respondence). Exploratory factor analysis was performed among nine brands of luxury and semi luxury car brands in Sri Lankan context.
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Pereira, Vitor, Graça Miranda Silva, and Álvaro Dias. "Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park." Sustainability 13, no. 6 (March 13, 2021): 3164. http://dx.doi.org/10.3390/su13063164.
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The agenda of researchers and practitioners in the tourism industry has focused on the demand for sustainable practices. Luxury hotels have also followed this trend, although studies are still limited. The aim of this study is to understand what environmental and social sustainability practices luxury hotels are adopting and how their management perceive the benefits and results from their adoption. This empirical research is based on a case study that triangulates data from semi-structured interviews, document analysis, and observation. The results show that luxury hotels have implemented environmental practices that address energy efficiency measures that reduce water consumption, waste, and carbon emissions and that control, protect, and maintain fauna and flora to promote of unique natural landscapes. They have focused on social practices that address the relations with charitable institutions, provide consumers high-quality services, and create a safe and healthy work environment. Luxury hotels have successfully implemented these practices to reduce operational costs. The study’s findings provide practical guidance for hotel managers who seek to implement sustainability practices.
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Grassi, Alessia. "Art to enhance consumer engagement in the luxury fashion domain." Journal of Fashion Marketing and Management: An International Journal 24, no. 3 (April 4, 2020): 327–41. http://dx.doi.org/10.1108/jfmm-09-2019-0194.
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PurposeThis paper explores an opportunity for luxury fashion brands to strengthen their engagement with consumers through the arts and without undermining the exclusivity of the luxury product.Design/methodology/approachThis paper is based on an interpretive qualitative approach aiming to specifically investigate Fondazione Prada – a contemporary art gallery owned and managed by the fashion brand Prada. Data were collected through semi-structured interviews and a focus group implemented with the “mystery shopper” technique. Template analysis was used to analyse the data.FindingsFondazione Prada has the potential for a deep engagement, but specific lack of dialogue and interaction needs to be addressed. Learning from and sharing values with the public through a two-way peer conversation elicited by contemporary art will benefit both the foundation and the fashion brand, in generating value as the result of a spillover effect. Thus, a significant competitive advantage might be gained.Originality/valueThis paper extends work on consumer brand engagement in physical and non-commercial “brand's places”, by evaluating the engagement provided by contemporary art foundations owned by luxury fashion brands. By leveraging the engaging nature of contemporary art, luxury fashion brands could provide an inclusive and engaging experience without undermining the characteristic of exclusivity of the luxury product and hence, gain a significant competitive advantage for the brand.
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Jelinek, Julia-Sophie. "Art as strategic branding tool for luxury fashion brands." Journal of Product & Brand Management 27, no. 3 (May 14, 2018): 294–307. http://dx.doi.org/10.1108/jpbm-01-2017-1408.
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Purpose This study aims to understand the lasting relationship between luxury fashion and art. The purpose of the paper is to explore whether the application of art, the cooperation with artists, the implementation of experiential strategies focusing on retail spaces and shows embedded in the strategic concept of a luxury brand lead to a competitive advantage and to a sustained value creation for luxury brands. Design/methodology/approach Based on the literature, the strategic role of art and the importance of experiential marketing for the value creation of European luxury fashion brands was explored through empirical data collection, consisting of 26 semi-structured in-depth interviews. The gained data have been analysed through a thematic analysis approach and triangulated to avoid bias. Findings The exploratory study revealed that when art is applied as a strategic tool, it is of relevance to achieve an authentic fit to the brand. When integrating art consistently and authentically within the whole value chain system, it leads to a higher brand equity. Practical implications The paper provides a guide for both academics and marketers as theoretical frameworks are examined, analysed and future recommendations are given, which are suited to be applied within the brand management principles. Originality/value The outcome contributes to a wider delineation regarding the future of luxury brands. The study reveals novel viewpoints concerning the integration of arts in luxury brand marketing and adds to existing literature.
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Marinakou, Evangelia, and Charalampos Giousmpasoglou. "Talent management and retention strategies in luxury hotels: evidence from four countries." International Journal of Contemporary Hospitality Management 31, no. 10 (October 14, 2019): 3855–78. http://dx.doi.org/10.1108/ijchm-10-2018-0862.
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Purpose The purpose of this paper is to provide a definition of talent and talent management in the luxury hotel sector with a focus on talent retention strategies. Design/methodology/approach A qualitative approach was used and 27 face-to-face semi-structured interviews were conducted with managers in luxury hotels in four countries (the USA, the UK, Australia and Greece). Findings Talent refers to those who “go above and beyond”. Talent retention strategies in luxury hotels include a friendly, family-oriented and open access culture, teamwork, compensation, succession planning and training and development. A hybrid exclusive and inclusive approach to talent management (TM) is proposed with the implicit engagement of the individuals. Practical implications Luxury hotels should choose TM practices that fit the organizational culture with a focus on retention strategies that are tailor-made to the individual or groups of individuals. Opportunities to progress, succession planning and employee participation to TM are valued in the industry. Originality/value This study provides findings from empirical comparative research conducted in four different countries, whereas most published work on TM focuses on bibliographic reviews. It provides a conceptualization of talent and TM. This study frames the nature of TM in hotels and advances the knowledge of talent retention strategies found to be effective in hospitality.
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Bharwani, Sonia, David Mathews, and Amarpreet Singh Ghura. "Business model innovation in the Indian hospitality industry." Worldwide Hospitality and Tourism Themes 11, no. 4 (August 12, 2019): 362–77. http://dx.doi.org/10.1108/whatt-04-2019-0018.
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Purpose This study aims to explore the reasons for the rise of independent, stand-alone restaurants and ascertains the benefits of outsourcing food and beverage (F&B) in luxury hotels in India from the perspectives of the strategic partners involved in such an alliance. The study also proposes different formats for F&B outsourcing in luxury hotels. Design/methodology/approach An exploratory study was carried out by collecting primary data from 16 Hotel General Managers and F&B operations experts through qualitative, semi-structured, personal and in-depth interviews. NVivo12 software was used to carry out a qualitative thematic analysis of the data. The primary data collected were triangulated with secondary data gathered through literature review of academic papers, industry reports and studies on the trends of restaurants in luxury hotels being outsourced. Findings The study focusses on the antecedents of the rise of stand-alone restaurants in the Indian hospitality industry. To combat the competitive disruption arising because of this trend, the study posits the business model innovation of outsourcing F&B operations in luxury hotels. Practical implications The benefits of a strategic alliance from the perspective of both parties – the luxury hotel and Michelin-star chef or branded/marquee restaurant – are elucidated. Further, three broad formats, which can be adopted for speciality restaurant outsourcing are also proposed. Practitioners, researchers and educationists in the hospitality industry would find the implications of this study useful in the context of the present customer-centric business environment where hotels are constantly striving to meet the exponentially rising bar of guest expectations in an increasingly globalised milieu. Originality/value The study proposes a preliminary road map for internationalisation of F&B operations through the business model innovation of outsourcing operations of in-house specialty restaurants by luxury hotels in the Indian context.
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Halwani, Lama. "Making sense of heritage luxury brands: consumer perceptions across different age groups." Qualitative Market Research: An International Journal 22, no. 3 (June 10, 2019): 301–24. http://dx.doi.org/10.1108/qmr-08-2017-0118.
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PurposeScholars have repeatedly concluded that heritage is a significant value driver for luxury brands (Rileyet al., 2004; Fionda and Moore, 2009; Wuestefeldet al., 2012; DeFantiet al., 2014; Ardeletet al., 2015; Dion and Borraz, 2015; Dion and Mazzalovo, 2016). However, little is known on how consumers of different age group make sense of heritage luxury. The purpose of this paper is to investigate how consumers of different age groups make sense of heritage luxury brands (HLBs).Design/methodology/approachTo achieve this, semi-structured, one-on-one, face-to-face interviews were conducted with 21 consumers of HLBs who fell into one of three age groups: Emerging adults (18 to 25 years), middle-aged adults (33 to 40 years) and older adults (67 to 74 years old).FindingsThe findings of this paper explored the different perceptions of the dimension of heritage in relation to luxury among consumers of different age groups. This paper focuses on the pioneering contributions of Urde, Greyser and Balmer (2007) in defining the dimensions of heritage brands. Although the dimensions of heritage brands defined by Urdeet al.(2007) were useful as a starting point, differing perceptions among consumers of different age groups emerged which need to be considered. Findings of this study showed that consumers of all three age groups revealed three characteristics of HLBs. These are timelessness, quality craftsmanship and prestige. The durability and lasting appeal of HLBs was attributed to their high-quality craftsmanship. Quality craftsmanship, recognizability and price contributed to the perceived prestige value of HLBs. It was apparent throughout this study that HLB items helped participants feel connected to others, including their mothers or more remote forebears, their contemporaries and their descendants.Originality/valueThe author aims to understand the interplay between heritage and luxury, to understand how luxury brand consumers of different age groups are influenced by the heritage dimension. The relation between luxury and heritage becomes particularly intriguing when we consider how it affects the perceptions of consumers of different age groups.
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Bharwani, Sonia, and David Mathews. "Techno-business strategies for enhancing guest experience in luxury hotels: a managerial perspective." Worldwide Hospitality and Tourism Themes 13, no. 2 (May 31, 2021): 168–85. http://dx.doi.org/10.1108/whatt-09-2020-0121.
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Purpose This research aims at understanding techno-based strategies deployed by the hospitality industry by exploring the emerging technological product and process innovations that are actively being used in the hospitality space to deliver enhanced guest experiences. It also aims at gaining perspective about the challenges of technology adoption faced by the Indian luxury hotels that have traditionally been driven by high-touch, unscripted and personalised service. Design/methodology/approach This paper adopted a two-pronged methodology for data collection – in-depth semi-structured interviews with General Managers of Luxury Hotels in India and literature-based innovation output (LBIO). NVivo12 software was used to carry out a qualitative thematic analysis of the data. The primary data collected was then triangulated with secondary data gathered through literature review of academic papers, industry reports and studies on the use of technology for enhancing and co-creating customer experience in luxury hotels. Findings The research brings in to focus the importance of technology and high-tech, state-of-the-art tools in facilitating the co-creation and delivery of experiences in the context of luxury hospitality. However, it also emphasises that the high-touch dimension is the core of hospitality in luxury and premium hotels and should remain the primary driver of this segment. Luxury hotels will have to fine-tune and tailor their services and provide the right mix of high-tech and high-touch, depending on the micro-niche segments to which they cater. Practical implications Practitioners, researchers and educationists in the hospitality industry would find the implications of this study useful in context of the evolving technology imperative and the present customer-centric business environment where hotels are constantly striving to meet the exponentially rising bar of guest expectations. Originality/value This study is the one of the few empirical explorations of the techno-based strategies adopted by luxury hotels for co-creating enhanced and high-value experiences leading to critical implications for both hospitality and tourism theory and practice.
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Coquery, N. "The Language of Success: Marketing and Distributing Semi-luxury Goods in Eighteenth-century Paris." Journal of Design History 17, no. 1 (March 1, 2004): 71–89. http://dx.doi.org/10.1093/jdh/17.1.71.
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Perry, Patsy, and Margarita Kyriakaki. "The decision-making process of luxury fashion retail buyers in Greece." Journal of Fashion Marketing and Management 18, no. 1 (March 4, 2014): 85–106. http://dx.doi.org/10.1108/jfmm-06-2012-0030.
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Purpose – The purpose of this paper is to explore the decision-making process used by luxury fashion retail buyers in Greece in order to assess the applicability of Sheth's (1981) model to the selection of brands and collections by retail buyers in luxury fashion resellers. Design/methodology/approach – The study takes an interpretive approach, utilising participant observation and semi-structured interviews with retail buyers in five luxury fashion reseller companies in Greece, which boasts the world's highest proportion of luxury fashion consumers. Qualitative data were analysed thematically according to the theoretical constructs in Sheth's (1981) model of merchandise buyer behaviour. Findings – Brand reputation, quality, appropriateness for the market and exclusive distribution were the most important criteria for supplier selection. For evaluating merchandise, the most important criteria were design, style, fashionability and quality. The most relevant influencer of decision making in supplier selection was the competitive structure in terms of the power balance between retailer and brand. For merchandise selection, the most relevant influencing factors were retailer size, management mentality, product positioning and type of decision (re-buy or new task). Research limitations/implications – Due to the exploratory nature of the study and its focus on the context of a particular geographical marketplace, the findings may not be generalised to other countries. Originality/value – This paper provides an insight into the decision-making practice of retail buyers in Greek luxury fashion retailers, where the buying task involves balancing the retailer's commercial interests with a more cultural role in terms of shaping fashion trends and generating PR and publicity for the retailer. The task is further complicated by the power imbalance between retailer and brand, enabling brands to impose limitations on the buyer's decision. Additionally, the combined influence of shortening product life cycles, increasing product variety and the emergence of a new and younger luxury fashion consumer requires a shift from intuitive to scientific, data-driven decision making.
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Schoolman, Edward. "Luxury, Vice, and Health." Studies in Late Antiquity 1, no. 3 (2017): 225–53. http://dx.doi.org/10.1525/sla.2017.1.3.225.
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In Antioch and its hinterland during late antiquity, Christian leaders frequently attacked baths and the activities that took place within them. Despite efforts to anathematize their use and to discourage their construction, baths remained important social and civic fixtures in both large cities and in semi-rural settlements continuously into the Islamic period. This survival, documented in archaeological and literary sources, offers a means to trace divergent attitudes towards their roles against their changing physical forms. Baths could be understood as places of luxury, yet also in early Christian perspectives understood by the evils produced by their excesses, while their construction could commemorate local civic patronage. Yet it is the notion of bathing as a means to promote hygiene and healing that survived to become dominant, adopted as the primary feature of baths in hagiographic texts in the fifth and sixth centuries, and further echoed in the physical transition into new smaller, more austere forms.
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Alexander, Bethan, and Luis Ortega Contreras. "Inter-industry creative collaborations incorporating luxury fashion brands." Journal of Fashion Marketing and Management 20, no. 3 (July 11, 2016): 254–75. http://dx.doi.org/10.1108/jfmm-09-2015-0075.
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Purpose – The purpose of this paper is to conceive the concept of inter-industry creative collaboration; a unique kind of cooperation between business partners from diverse industries. It investigates the motivations that encourage their creation and identifies a method to evaluate consumers’ attitudes towards this kind of partnership. The study analyses consumer-based brand equity and links them to inter-industry creative collaborations within the luxury fashion industry. Design/methodology/approach – Research was conducted using a comparative case design, which was qualitative in nature. Four cases were selected purposively. The data were obtained using semi-structured interviews with industry informants and consumer focus groups. Transcripts were thematically analysed according to common categories identified in the literature to enable cross-case conclusions to be drawn. Findings – The research proposes the existence of a direct relationship between the consumer-based brand equity effects and consumers’ attitudes towards inter-industry creative collaborations. This research not only proves the existence of the stated relationship but also generates a theoretical framework that specifically analyses inter-industry creative collaboration involving luxury fashion brands. Research limitations/implications – The usage of convenience sampling limited consumer participants to individuals who considered themselves luxury fashion consumers. In addition, the findings are limited to London, UK and cannot be generalised outside the examined cases. That said, the research provides a useful starting point for further empirical research to test the validity and reliability of the model outside of the stated cases. Practical implications – The proposed theoretical framework serves as a practical guide for luxury managers to assess the planning and execution of inter-industry creative collaborations conducted by their brands. Originality/value – The research makes a contribution to brand management literature by creating a connection between four topics of academic research: motivations of inter-industry creative collaborations; consumer-based brand equity; consumers’ attitudes towards inter-industry creative collaborations; and the creative and emotional elements of luxury fashion.
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Choi, Eun Jung. "MCM of Sung Joo Group: An MCM Licensee Wrote a Creation Myth in the Luxury Industry." Asian Case Research Journal 18, no. 02 (December 2014): 277–316. http://dx.doi.org/10.1142/s0218927514500114.
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In 1994, Sung Joo International was an international distributor of premium and luxury fashion brands in Korea. During that time, Sung Joo International successfully built partnerships with designers such as Gucci, Sonia Rykiel, Yves Saint Laurent (YSL) and Mode Creations Munich (MCM) until 1999. Due to the premillennial global financial crisis, Sung Joo International strategically terminated all their international distribution agreements in 1999 — except their agreement with MCM. The brand gained notoriety among Korean, female college students within the masstige handbag market. Therefore, Sung Joo International acted as the official MCM licensee in Korea, from 2000 to 2004. Based upon a $4 million increase in sales volume, the Sung Joo Group purchased MCM in 2005 with the intent of transforming it into a full-fledged, global luxury brand. Since 2005, the Sung Joo Group has successfully molded MCM into an emerging, semi-luxury brand of iconic leather goods in China, the United States, Korea and Europe. Several innovative steps, such as new product designs, competitive pricing strategies, remerchandising, retail store expansions and collaborative marketing, preceded their entry into the international market. Such steps have been important for the elevation of MCM's brand prestige. The public image of Sung Joo Kim, founder and chairperson of Sung Joo International, has been vital to the rebuilding of MCM's brand image. Under her leadership, Sung Joo International was officially dubbed the “Sung Joo Group.” Her presence in news media and MCM advertisements has since broadened MCM's aspirational appeal. MCM is currently valued at $320 to $400 million, exceeding the $250 million in sales during MCM's 1993 preacquisition height. Within 5 years, Sung Joo Kim expects MCM to become a luxury brand that will be competitive with more established brands such as Louis Vuitton and Gucci.
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Taplin, Ian M. "Crafting an iconic wine: the rise of “cult” Napa." International Journal of Wine Business Research 28, no. 2 (June 20, 2016): 105–19. http://dx.doi.org/10.1108/ijwbr-09-2015-0034.
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Purpose This paper aims to examine the purposive strategy behind the growth of cult wines in Napa California since the 1980s. By leveraging the growing wine reputation of the region, a small number of new owners used extensive financial resources from other ventures to make a finely crafted, high-priced wine, in small quantities and sold through restricted distribution channels. Their aim was to compete with Bordeaux first-growths and create wine that would evoke the luxury connotations of craft, heritage, reputation and exclusivity. Because they were new, they relied upon experts to rate their wine, thus creating instant legitimacy with high scores and appealing to a small group of wealthy wine enthusiasts, many of whom were insecure in their knowledge of high-quality wines. Design/methodology/approach Semi-structured in-depth interviews with a sample of 13 cult winery owners, wine makers and a CEO were utilized in addition to descriptive statistics and secondary historical information drawn from public records. Findings Certain Napa producers have created iconic wines through purposeful behavior and extensive resources that are rare and difficult to imitate. Their success is also a function of positive accolades by influential wine critics whose scoring sanctioned their status as a luxury good. High prices and limited availability further manufactured the scarcity element that is crucial to maintaining demand for high-status goods. Originality/value This study examines the interface between supply of a product, external validation that legitimized it and a small but significant market of wealthy individuals who created the demand for it. This mosaic behind market creation reveals how successful producers have been in realizing the multidimensionality of luxury goods.
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Chawla, Gaurav, Peter Lugosi, and Rebecca Hawkins. "Food Waste Drivers in Corporate Luxury Hotels: Competing Perceptions and Priorities across the Service Cycle." Tourism and Hospitality 2, no. 3 (July 9, 2021): 302–18. http://dx.doi.org/10.3390/tourhosp2030019.
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Drawing on data gathered through semi-structured interviews, participant observation and document analysis at five-star hotels in UK and Germany, this paper examines the competing pressures driving waste generation and prevention at different stages in the food production and service cycle. Primary data indicated that senior managers recognised the potential savings that could be achieved by preventing food waste. Despite this, many wasteful practices were normalised within routine operations. This was partly attributed to the corporatised business model and brand strategy in which premium pricing and luxury experiential propositions potentially transformed food waste reduction strategies into sources of risk. Past research generally categorised food as being edible or inedible. In contrast, the terms usable/unusable are proposed and this paper discusses how corporatised practices and value propositions rendered usable foods unusable. It considers how this type of corporate system frames waste problems and thus solutions, leading to various consequences. The discussion also explores how those systems shaped the organisational culture and the agency of staff who engaged with the service cycle at and across multiple points. The findings of this paper are based on primary data collected from a small number of corporately governed luxury hotels. Consequently, the closing parts of this paper outline how the insights generated here could be applied to the study of alternative organisational arrangements and operational types.
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Niculescu, Adrian Ioan, Antoni Jankowski, Miroslaw Kowalski, and Tudor Sireteanu. "Solutions in the Vehicle Suspension." Journal of KONES 26, no. 4 (December 1, 2019): 185–96. http://dx.doi.org/10.2478/kones-2019-0107.
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AbstractThe paper presents a review of the suspension solutions used on the street vehicle up to the now a days, finalising with presentation of their damping characteristics and with evaluation of their advantages or disadvantages. Long time the suspension systems have been dominated by the classic passive suspensions realized with metallic springs, shock absorbers with constant damping coefficients and anti-roll bars, excepting some luxury and sport cars using semi-active and active suspensions. There are presented some semi-active suspension solutions with continuous or discontinuous damping characteristics adjustment and the evolution of the Citroen and other active suspensions. All of them improve in some matter the performances but all of them have not ability to recuperate energy and has auxiliary energy consumption so last period the electromagnetically shock absorbers are researched, the paper presenting some of them. The paper also presents magneto rheological MR damper, solutions for adjustable passive shock absorbers and solutions for passive shock absorbers with variable damping coefficient with the stroke, e.g. Monroe Sensa Trac, Citroën Solution and VZN solution, with their damping characteristics and performances.
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Zhaoming, Xiong. "The Hepu Han tombs and the maritime Silk Road of the Han Dynasty." Antiquity 88, no. 342 (December 2014): 1229–43. http://dx.doi.org/10.1017/s0003598x0011542x.
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The extensive cemetery at Hepu in southern China represents one of the best-preserved tomb complexes of the Han period. It contains many elaborate tombs with exotic luxury materials that testify to the status of Hepu as the home port of the maritime Silk Road. This trading network carried Chinese products (notably silks) by sea to kingdoms and communities of South and Southeast Asia, and was the southern counterpart to the more famous overland Silk Road through Central Asia. The materials found in the Hepu tombs demonstrate the range and geography of contacts, including semi-precious beads from India and ceramics from the Parthian empire. This far-flung trade network had major impacts both on southern China and on the other regions that it connected.
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Sarkar, Abhigyan, Juhi Gahlot Sarkar, Sreejesh S., and Anusree M.R. "A qualitative investigation of e-tail brand affect." Marketing Intelligence & Planning 36, no. 3 (May 8, 2018): 365–80. http://dx.doi.org/10.1108/mip-09-2017-0198.
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Purpose The purpose of this paper is to qualitatively investigate various factors associated with e-tail store brand affect. Design/methodology/approach Data were collected by conducting semi-structured depth interviews following a storytelling approach. The data were coded using the grounded theory method. Findings Data analysis shows that anticipated service recovery, deal attractiveness and luxury e-tail brand image predict e-tail store brand affect. These predictors play their roles under the moderating influences of specific moderators. The desirable marketing outcomes of e-tail store brand affect are e-tail branded app usage, spreading positive word of mouth and secure attachment style toward e-tailer. Originality/value The value of this study lies in developing a grounded theory based causal process model that can provide managerial insights on how to enhance e-tail brand affect.
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Olatubosun, Posi, Erica Charles, and Tolulope Omoyele. "Rethinking luxury brands and sustainable fashion business models in a risk society." Journal of Design, Business & Society 7, no. 1 (March 1, 2021): 49–81. http://dx.doi.org/10.1386/dbs_00020_1.
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This exploratory work investigates the burgeoning integration of ‘cradle to cradle’ practices into primary strategic activities of procurement, production and sales by ten London based fashion businesses, analysing how profits are derived from offsetting the high costs of sustainable inputs against savings from innovative strategic choices in the production value chain. This research was influenced by the background knowledge that in the global fashion industry, less than 1 per cent of the recycled textiles are converted into new wearable materials, and even more of these textiles end up in landfills. However, this unsustainable tradition in the fashion industry may gradually give way to a mainstream circular economic best practice in the fashion industry, even as the Mckinsey Report found that sustainability will be a significant factor for consumer purchasing mass market apparels by 2025. Based on the semi-structured interview of the ten fashion business owners and the analyses of internal strategic policy documents including budgets, we adopted Garret Hardin’s ‘Tragedy of the Commons’ and Ulrich Beck’s risk society as the lens view through which the qualitative data derived from these fashion businesses were discussed in order to bring out the illustrative extracts and sub-themes. Through the application of interpretive methodological approach, we were able to generate the themes suggesting the ‘Becksian’ reflexive modernization and dis-embedding mechanisms in analysing the issue of trust in luxury fashion environment. We were able to demonstrate the multidisciplinary and multifaceted nature of the use of modern technology in achieving a closed-loop circular economy in luxury fashion business(es) and its interconnectedness within the concentric layers of the value-chain, which is part of the economy, which is in turn a subset of the society and the environment. As businesses are expected to adapt their strategies to the changing environment, we argue that dematerialization in fashion is still at its infancy, and some deliberate actions on the part of economic policy-makers may be required in due course as this is connected to social sustainability amongst others. This article contributes new empirical data to the understanding of luxury fashion business in a circular economy, which is a departure from the linear economy with its attendant externalities. The adoption of a sustainable fashion business model may be pivotal to combating the inefficiency costs built into the fashion industry, and if successful, may be replicated in other jurisdictions in due course.
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Morris, Stephanie, and Scholah Kazi. "Emerging trends regarding accessible accommodation in Dubai luxury hotels." Worldwide Hospitality and Tourism Themes 6, no. 4 (August 5, 2014): 317–27. http://dx.doi.org/10.1108/whatt-01-2014-0004.
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Purpose – The purpose of this paper is to determine how luxury hotel operators in Dubai interpret the current disability laws in the region, and further how they currently provide accessible accommodation to disabled tourists. Design/methodology/approach – This study draws on data collected using document analysis of UAE Federal Law 29 (English translation), Department of Tourism and Commerce Marketing Hotel Classification Manual, some five star hotels’ internal guidelines and semi-structured interviews with 12 hotel representatives. Findings – The majority of participants were unaware of existing statutory law addressing the rights and needs of the disabled community in Dubai. Despite their perceived absence of a legal framework, tendency toward provision of accessible accommodations was prevalent. Uniformly, the participants focused exclusively on tourists with physical disabilities. Practical implications – There is a need for detailed and comprehensive legislation protecting the rights and needs of disabled tourists, particularly in view of Dubai’s successful bid to host Expo 2020. This need will, no doubt, be fulfilled in light of the recent announcement that Dubai will enact its own disability law intended to make the emirate fully accessible to persons with disabilities. Originality/value – Research into the rights and needs of the disabled community has been largely overlooked in the Middle East, an oversight which is due for correction by virtue of an anticipated increase in tourism numbers in Dubai. The opportunity exists for enactment of model legislation taking into account the needs of disabled tourists, expectations of local industry, realities of the marketplace and regional cultural influence.
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El Haddad, Rania. "Exploration of revenue management practices – case of an upscale budget hotel chain." International Journal of Contemporary Hospitality Management 27, no. 8 (November 9, 2015): 1791–813. http://dx.doi.org/10.1108/ijchm-08-2013-0390.
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Purpose – The purpose of this study is to investigate the implementation of revenue management (RM) pricing practices and managers’ perceptions towards this practice in a budget hotel chain and to provide recommendations for improving the adoption of and perception towards this practice. Design/methodology/approach – A single case study method was adopted to conduct an in-depth qualitative research in a hotel organization. In-depth data were collected through semi-structured interviews, observations and documentation. Findings – The research findings indicate that the implementation of revenue management system (RMS): needs to be clearly communicated and made tangible to employees; can impact the profitability of the budget hotel sector and not only mid-scale or luxury sectors; and remains a profit-oriented decision with little consideration for customer outcomes. Research limitations/implications – The findings may not apply to mid-scale or luxury properties, as the results cannot be generalized to other hotel chains in other countries that apply complex pricing structures. Future research might develop multiple case study design to increase the rigor of the research by focusing on themes or patterns uncovered in a single case study. Practical implications – The practical application of the study is twofold: the recommendation to maintain ongoing implementation activities, such as designing operational plans and training programs; the recommendation for a RM pricing strategy that maintains positive price fairness perceptions and results in positive behavioral intentions. Originality/value – This study helps advance our understanding of the characteristics that influence the success of RM implementation in the budget hotel context and provides us with useful insights to design effective dynamic strategies to enhance the implementation process both for the organization and its stakeholders.
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Klesner, Catherine, Jay A. Stephens, Emilio Rodriguez-Alvarez, and Pamela B. Vandiver. "Reconstructing the Firing and Pigment Processing Technologies of Corinthian Polychrome Ceramics, 8-6th Centuries B.C.E." MRS Advances 2, no. 35-36 (2017): 1889–909. http://dx.doi.org/10.1557/adv.2017.257.
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ABSTRACTDecorative, polychrome ceramics from Corinth, Greece, produced during the 8th-6th centuries B.C.E. were luxury goods widely traded throughout Greece and the Mediterranean. Corinthian pottery is the first 5-color polychrome ceramic technology, having slip-glazes in distinctive white, black, red, yellow, and purple colors, and in a variety of surface finishes from glossy, to semi-matte, to matte. The firing temperature range, 925-1075°C, was determined experimentally to be to be higher than previously reported, similar to the Corinthian amphorae and other ceramic products. This firing range is higher than that of the better known, more prestigious Athenian Black-figure and Red-figure ceramics. In this study three examples of Corinthian and one example of Athenian Black-figure ceramics from the Marie Farnsworth collection at the University of Arizona were tested and compared to thirteen clays from Corinth. Analytical techniques included Fourier-transform infrared spectroscopy (FTIR), scanning-electron microscopy with energy-dispersive spectroscopy (SEM-EDS), micro-Raman spectroscopy, and wavelength-dispersive electron microprobe (EPMA with BSE-SEM).Artisans in Corinthian workshops experimented to change the colors of the slips by varying the type and amount of iron-rich raw material, as well as the composition of the clay used as a binder and the amount of flux used as a sintering aid to promote glass formation. Corinthian artisans developed not only different recipes to produce the various colors, but also they were able to control raw-material particle size and composition to produce variations in surface luster (matte, semi-matte and glossy). This research suggests that Corinthian polychrome-slip technology was based on careful control of particle processing, of compositional control of raw materials and their admixtures, and of firing temperature. The behavior or practice of adding different ratios of pigments and glass-forming fluxes to form various optical effects implies a detailed knowledge of what happens when these are heated and fired. This is a process of experimentation focused on developing a distinctive craft practice, which produced a distinctive and highly valued material. The Corinthians developed a more complex, easily recognizable, and culturally distinctive ceramic technology that was intentionally established as a cultural brand, and probably as a luxury brand of high socio-economic value. This research deepens our understanding of the complex pigment processing and firing technologies employed in the production of Corinthian ceramics.
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Mortel, Richard T. "The Mercantile Community of Mecca during the Late Mamlūk Period." Journal of the Royal Asiatic Society 4, no. 1 (April 1994): 15–35. http://dx.doi.org/10.1017/s1356186300004892.
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The town of Mecca, in the Hijaz of western Arabia, in addition to its importance as the goal of the ḥajj, or annual Muslim pilgrimage, was a commercial emporium of great importance during the Mamlūk era (A.H. 648/1250–A.H. 923/1517). Approximately eighty kilometres to the west of the Holy City lies the port ofjedda, which had been under the direct control of the Ḥasanid sharīfs of Mecca since at least the fifth/eleventh century. During Mamlūk times, Jedda was a way station of gradually increasing importance on the maritime trade route connecting the ports of the western coast of India with the Arabian Peninsula and Egypt. The merchandise around which this trade revolved consisted almost exclusively of luxury goods and small-sized but high-priced commodities, destined for the markets of Egypt, the Levant and western Europe, and included – among other goods – both cotton and silken cloth, all manners of spices, but primarily pepper from the Malabar coast of southwestern India, camphor, musk, amber, sandalwood, Indian Ocean pearls, precious and semi-precious stones, such as agates, and materia medica from the Indian subcontinent, as well as goods trans-shipped from East Asia.
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Ng, Tsz Kit. "New Interpretation of Extracurricular Activities via Social Networking Sites: A Case Study of Artificial Intelligence Learning at a Secondary School in Hong Kong." Journal of Education and Training Studies 9, no. 1 (December 14, 2020): 49. http://dx.doi.org/10.11114/jets.v9i1.5105.
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During the COVID-19 pandemic, attending after-school activities now becomes a luxury to students, which used to establish interests, friendships and social networks in an informal setting. Students lost contact with peers and teachers and were forced to attend blended courses at home, which may constitute threats to their non-academic issues, especially social needs and mental health of the most vulnerable students. This article overviews a new interpretation of extracurricular activities (ECAs) to teach artificial intelligence (AI) via a social networking site (SNS) among junior secondary school students in Hong Kong. A three-stage action research with the use of semi-structured interviews, motivational surveys and lesson observation was conducted. Based on how students perceived such pedagogical changes, the teachers employed various strategies to transform the “after-school” activities online. The investigation presented the planning processes on how to transform the informal learning activities to an online mode via SNSs that can reach the roles of ECAs in schooling. Our study indicated that meaningful activities rely on teachers’ leading role to build a collaborative social media environment in order to facilitate social engagement among students.
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REUTER, KIM E., HALEY RANDELL, ABIGAIL R. WILLS, and BRENT J. SEWALL. "The consumption of wild meat in Madagascar: drivers, popularity and food security." Environmental Conservation 43, no. 3 (April 8, 2016): 273–83. http://dx.doi.org/10.1017/s0376892916000059.
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SUMMARYThe role of wild meat for subsistence or as a luxury good is debated. We investigated the role of wild meat in food security in Madagascar, where consumption is poorly understood in urban areas and at regional scales. Using semi-structured interviews (n = 1339 heads-of-households, 21 towns), we aimed to: (1) quantify the amount and purpose of, (2) understand the drivers of, and (3) examine changes in wild meat consumption. Few respondents preferred wild meat (8 ± 3%) but most had eaten it at least once in their lifetime (78 ± 7%). Consumption occurred across ethnic groups, in urban and rural settings. More food insecure areas reported higher rates of wild meat consumption in the 6–8 months prior to interviews. Consumption was best explained by individual preferences and taboos. Less than 1% of respondents had increased consumption during their lifetimes. Wild meat prices showed no change from 2005–2013. Most consumption involved wild pigs and smaller-sized animals, though they were consumed less in the years following the 2009 coup. These data illustrate the differences between urban and rural communities, the occasions in which wild meat is used a source of food security, and provide evidence that some taxa are not hunted sustainably in Madagascar.
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Şen Demir, Şirvan, Gonca Manap Davras, and Havva Uzun. "The role of port operations in the development of cruise tourism: The case of port of Antalya." Journal of Human Sciences 13, no. 3 (December 21, 2016): 5613. http://dx.doi.org/10.14687/jhs.v13i3.4267.
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Cruise tourism, which is evaluated within marine tourism, has significant environmental, economic, and socio-cultural impacts on visited ports. Cruise tourism is an activity that provides economic income to the harbors and creates new jobs. The cruise tourism has an increasing demand in the recent years because cruise ship visitors both have an opportunity to see many countries and cities in a short time and have a vacation on a luxury ship, which has a comfort standard like a holiday village. With her historical, cultural and natural attractions, Turkey is located in very strategic and convenient point and also Turkey is so close to destinations that cruise ships prefer to visit in the Mediterranean Basin. In 2014, approximately 22 million tourist travelled with cruise ships in the World and 1.8 million cruise passengers came to Turkey. The aim of this study is evaluate the development of cruise tourism in Turkey in terms of port operations. In previous studies it has focused on the development of cruise tourism but has not been evaluated in terms of port operations perspective. Semi-structured interview technique was used in the study and interviewed with General Manager of Antalya Global Ports Holding, which is one of Turkey’s most important port operations. Turkey and in the World cruise tourism is compared and has been reached important information about the development of cruise tourism.
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Abdullah, Ahmad, Ibrahim Faruk Gaya, and Zarma Ali Wakil. "Barriers to solving environmental problems caused by building constructions in Nigeria: Trudgills’s framework." Global Journal of Earth and Environmental Science 6, no. 2 (April 30, 2021): 51–57. http://dx.doi.org/10.31248/gjees2021.097.
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Our environment has been compromised through unwise and unplanned use of land, air, and water exacerbated by population increase, science and technology so much that some areas in Nigeria no longer support life as it ought to. Continuous impacting negatively on the environment to afford us the luxury building construction can afford, eventually leads us to short term and long term economic and environmental grief. At various forum, conferences and literatures, scientists have raised this concern. Not only have concerns been raised, solutions and recommendations were proffered, yet the problems linger. This work adopted Trudgill’s a range of possible barriers to a better environment occasioned by many facets of human activities on earth, ranked the barriers according to Likert’s scale to determine which of these barriers hinders solving environmental problems caused by building constructions. Data from building and construction practitioners were collected using a questionnaire on masons, architects, land surveyors, structural engineers and clients/contractors through semi-structured. The result indicates that lack of political will and political ideology to implement the solutions proffered and the recommendations made in various researches was ranked as the first or major barrier to solving environmental problem caused by building constructions followed by economic insufficiencies. The third barrier according to the study was technology related barrier. The study recommends green building initiative by government and all stake holders in the construction sector
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Prayag, Girish, and Chris Ryan. "Visitor interactions with hotel employees: the role of nationality." International Journal of Culture, Tourism and Hospitality Research 6, no. 2 (June 1, 2012): 173–85. http://dx.doi.org/10.1108/17506181211233090.
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PurposeThis paper aims to report the results of a study into visitor evaluations of interactions with hotel employees in Mauritius. Given that the island's core tourism product is based on luxury resorts, tourist‐hotel employee interactions possess a potential for determining satisfactory or unsatisfactory holiday evaluations on the part of visitors.Design/methodology/approachA sample of 103 visitors is interviewed using a semi‐structured guide comprising open‐ended questions. This approach reflects the lived experiences of guests and helps to better assess the role played by nationality when reporting visitor‐staff interactions. Data are analyzed using both thematic analysis and textual analysis software.FindingsNationality, ethnicity and languages spoken are found to be factors that determine differences in requirements from hotel staff on the part of tourists. Nationality is the strongest discriminator of these requirements.Research limitations/implicationsAs with many examples of qualitative research, the findings are time and place specific. Yet nonetheless, the concepts of personal construct theory permit some generalization.Practical implicationsResort complex staff and management need to note the differences required by guests of different national groupings, and to appreciate that less than warm responses by some clients are not indicative of dissatisfaction.Originality/valueThe paper distinguishes between guests not only on the basis of nationality and ethnicity, but also languages spoken. No similar study relating to resort complexes in Mauritius has been identified. The study also uses two modes of textual data analysis to support the interpretation offered.
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Li, Na, and Sheranne Fairley. "Mainland Chinese cruise passengers’ perceptions of Western service." Marketing Intelligence & Planning 36, no. 5 (August 6, 2018): 601–15. http://dx.doi.org/10.1108/mip-08-2017-0171.
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Purpose The purpose of this paper is to empirically examine the service perceptions of mainland Chinese passengers on three international cruise ships. Design/methodology/approach Participant observation and casual conversations were conducted on three international cruise ships departing from Shanghai. Additionally, semi-structured in-depth interviews were conducted with 76 mainland Chinese cruise passengers over the three cruise trips. Findings The results suggest that mainland Chinese cruise passengers continually made cultural comparisons between Eastern and Western service. A preference for Western service was expressed, which passengers likened to luxury service that one would receive in China. In contrast to what they would expect to experience in China, passengers viewed cruise staff as polite and attentive, egalitarian, sincere and patient, interactive and engaged with the passengers, and committed to cleanliness. Although some passengers believed that the provision of more Chinese-speaking staff would improve the experience, most passengers did not perceive the ratio of Chinese-speaking staff to passengers to be an issue and were satisfied with the efforts of non-Chinese-speaking staff to provide high-quality service. Practical implications Understanding the service perceptions of mainland Chinese cruise passengers provides insights to cruise companies and travel agencies that service Chinese passengers. Originality/value Limited research has examined how mainland Chinese cruise passengers perceive Western service on cruise ships. This study provides insight into how to improve the service experience and enhance satisfaction of cruise passengers from mainland China.
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Zimmermann, Sina, and Nina Gerber. "Why Do People Use Digital Applications? A Qualitative Analysis of Usage Goals and Psychological Need Fulfillment." i-com 18, no. 3 (November 18, 2019): 271–85. http://dx.doi.org/10.1515/icom-2018-0041.
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AbstractFor many people, digital applications, especially messengers, social networks and cloud services, have become an important part of their daily life. Although most users express privacy concerns regarding the use of digital applications, their concerns do not prevent users from sharing personal information with such applications. A reason for this seemingly paradoxical behavior could be that users pursue certain goals when they are using these applications, which possibly overweigh their privacy concerns. We thus conducted semi-structured interviews with 17 users, with most of them being psychology students, to investigate why they use digital applications (i. e., messengers, social networks, cloud services, digital assistants, and Smart TVs) and what psychological needs they aim to fulfill by using these applications. Our study further included a card sorting task, in which the participants ranked the relevance of ten psychological needs for each of the investigated digital applications they reported to use. Using open coding for the analysis of the interview questions, and a quantitative analysis of the card sorting task, we identified four main psychological needs people aim to fulfill by using digital applications: (1) relatedness-belongingness, (2) competence-effectance, (3) pleasure-stimulation, and (4) autonomy-independence, and four additional psychological needs which are application-specific: (5) security, (6) popularity-influence, (7) self-actualization-meaning, and (8) money-luxury. Besides this, we identified several concerns (e. g., data abuse, privacy invasion, and eavesdropping) and reasons why people refrain from using certain digital applications (i. e., the lack of benefits, malfunction, high costs, and the fear of being eavesdropped on). The fulfillment of the psychological needs seem to overweigh those privacy concerns and play a major role for people’s intention to use digital applications, which is why users will not use alternative privacy friendly applications if these do not allow for the fulfillment of those needs in the same way established applications do.
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Ikram Badshah, Zakiya Rubab Mohsin, and Jan Alam. "Local Perception about Caesarian Section among Post Caesarian Section Women in Pakistan." sjesr 4, no. 2 (May 25, 2021): 299–308. http://dx.doi.org/10.36902/sjesr-vol4-iss2-2021(299-308).
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Birthing is a critical moment in the life of a mother. The biomedical practice of the Caesarian Section (C-section) does not exist in a vacuum but is under the influence of the sociocultural environment. However, deciding between methods of birth and the perception about the C-section shows a gap and dearth in the present literature. This paper aims at understanding what social and cultural factors construct the perceptions and experiences of the Caesarian Section among post-C-section- women belonging to different socio-economic statuses. Moreover, it explores how these factors influence Pakistani women’s decision-making regarding childbirth methods. The paper uses a qualitative yet multi-sited locale approach, employing semi-structured interviews from 20 post-C-section women mainly from Islamabad and Rawalpindi region; 10 women belong to lower socio-economic status whereas, 10 to the upper one. Different themes from data were identified and obtained for analysis.
The perception and experience of the C-section fluctuate with social, economic, and cultural factors. The influence of biomedical and intra-household politics on the decision of C-section is much conspicuous and evident. Affluent families practice C-sections under dominant power dynamics without any reasoning. For those who can afford C-section, is perceived as a luxury and artificial motherhood in the eyes of ‘’the others’’ whereas, normal birthing was true and natural motherhood. The social construction of the C-section suggests that social and cultural forces play a decisive role. C-section is only acceptable if there is an emergency otherwise natural birth is the most suitable method of childbirth. Along with advocating C-sections in critical medical conditions, an awareness campaign against C-sections is also imperative for it has severe consequences.
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Elliott, D. E., D. J. Reuter, G. D. Reddy, and R. J. Abbott. "Phosphorus nutrition of spring wheat (Triticum aestivum L.). 3. Part 2, Aust. J. Agric. Res., 1997, 48, 869-81.. Effects of plant nitrogen status and genotype on the calibration of plant tests for diagnosing phosphorus d." Australian Journal of Agricultural Research 48, no. 6 (1997): 883. http://dx.doi.org/10.1071/a96161.
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The influence of plant nitrogen (N) status and plant genotype on plant test criteria for diagnosing phosphorus (P) deficiency in wheat was examined in 2 glasshouse experiments. Criteria for both total and labile P in leaf blades of standard physiological age are, to only a minor extent, affected by variations in N supply and by genotypic diversity Interactions between N and P supply had marked and complex effects on shoot and root yield, P and N uptake in shoots and concentrations in leaf blades, and on the distribution of P and P fractions within wheat shoots. Thus, whilst the external P requirement (i.e. P level required for 90% maximum shoot yield) more than doubled as N supply was raised, variations in N supply had only minor effects on internalP requirement (i.e. the tissue P concentration required for 90% maximum shoot yield). On the other hand, the external P requirement for root yield varied markedly with plant age and N supply. N deficiency increased total P concentrations in leaf blades at all P levels, primarily by increasing the concentration of the labile P fraction. Also, N concentrations increased to adequate levels in the shoots of P-deficient plants but only at the 2 lower levels of applied N. Plant N status also affected the shape of diagnostic relationships between relative shoot yield and P concentrations in young and mature leaf blades by constricting P concentration in the adequate-luxury zone and increasing the slope of the relationship in the zone of deficiency. Whilst the asymptotic grain yield and external requirement for P for the tall cultivar (Halberd) was substantially less than for the semi-dwarf cultivars (Condor and Durati), consistent P cultivar interactions on shoot yield and P uptake during vegetative growth, were largely absent. For leaf blade classes examined, the shape of the diagnostic relationship for total and labile P was essentially similar for each cultivar. As a result, differences in estimated critical P concentrations for total and labile P between the cultivars for leaf blades during vegetative growth, or criteria for grain, glumes, and straw at maturity, were relatively small.
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Ahmad, Rozila, and Noel Scott. "Technology innovations towards reducing hospitality human resource costs in Langkawi, Malaysia." Tourism Review 74, no. 3 (June 12, 2019): 547–62. http://dx.doi.org/10.1108/tr-03-2018-0038.
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Purpose Hotel labour costs in Malaysia are increasing. This paper aims to explore Langkawi hotel managers’ perceptions about reducing labour costs using various information and communication technology (ICT) innovations. Design/methodology/approach Semi-structured interviews were conducted with managers from 19 budget and boutique resorts on Langkawi Island, Malaysia. Qualitative data were recorded, transcribed and content analysed using latent coding. Findings All hotel managers reported using some form of ICT. The purpose for ICT adoption found was to increase productivity and efficiency. A hotel’s customer mix, the need of the organization and the technology budget available influenced the outcome of technological innovation. Langkawi hotels had successfully implemented Property Management Systems (PMSs), but self-check-in/out kiosks were not seen as important as they do not meet their customers’ service expectations. Research limitations/implications This study identifies some factors influencing uptake by hotels of technological innovations. This initial qualitative exploration of the technology adoption feasibility in Langkawi suggests that implementation to reduce labour cost is more likely for employee-operated devices rather than customer-operated devices. Practical implications This study contributes to the human resource (HR) management literature by providing insight into the reasons hotel managers introduce technology in a developing country context. Results suggests that hotels face challenges in reducing labour costs through technology. These insights may serve to guide policymakers and hotel managers in other developing countries that are planning to use technology to solve their HR issues. Luxury hotels can consider adopting ICT for back-of-the-house operations such as using a HR information system within the HR department and PMS for the hotel overall operation. Social implications These findings can increase the Malaysians awareness of ICT importance, especially in the hotel industry. Originality/value The Malaysian national minimum wage order policy was introduced in 2012. This policy has resulted in increased labour costs and suggests a need to adopt ICT. This paper is the first to examine the viewpoints of hotel practitioners as to the viability of this strategy. Whilst many studies on the adoption of ICT in the hotel industry focus on its impact on productivity and firm’s performance using quantitative methods, this study used qualitative methods to explore hotel managers’ perceptions on its feasibility to reduce dependence on labour.
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Whitty, Jennifer A., Adem Sav, Fiona Kelly, Michelle A. King, Sara S. McMillan, Elizabeth Kendall, and Amanda J. Wheeler. "Chronic conditions, financial burden and pharmaceutical pricing: insights from Australian consumers." Australian Health Review 38, no. 5 (2014): 589. http://dx.doi.org/10.1071/ah13190.
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Objective To explore the perceptions of Australian consumers and carers about the financial burden associated with medicines used for the treatment of chronic conditions. Method Semi-structured interviews were undertaken with individuals (n = 97) who identified as having a chronic condition(s) (n = 70), cared for someone with a chronic condition(s) (n = 8), or both (n = 19). Participants included individuals identifying with an Aboriginal or Torres Strait Islander (n = 23) or Culturally and Linguistically Diverse (n = 19) background. Data were analysed using the constant comparison method and reported thematically. Results Participants described substantial costs associated with medicines use, along with aggravating factors, including the duration and number of medicines used, loss of employment, lack of pricing consistency between pharmacies and the cost of dose administration aids. Consequences included impacts on medicine adherence, displacement of luxury items and potentially a reduced financial incentive to work. Understanding and beliefs related to pharmaceutical pricing policy varied and a range of proactive strategies to manage financial burden were described by some participants. Conclusions The financial burden associated with medicines used for the management of chronic conditions by Australian consumers is substantial. It is compounded by the ongoing need for multiple medicines and indirect effects associated with chronic conditions, such as the impact on employment. What is known about the topic? Medicines are a common form of treatment in chronic conditions. The financial burden related to medicines use, including co-payments, is associated with reduced adherence and other cost-coping strategies. Out of pocket costs for prescription medicines are relatively high in Australia compared with some other countries, including New Zealand and the United Kingdom. Australian consumers with chronic illness are likely to be at particular risk of financial burden associated with medicines use. What does this paper add? This paper explores the perceptions of consumers and carers around the financial burden associated with the use of medicines for the treatment of chronic conditions in Australia. It draws on the experiences and perceptions of a diverse group of consumers in Australia who identify as having, or caring for someone with, a chronic condition(s). What are the implications for practitioners? Health professionals who assist consumers to manage their medicines need to be aware of the potential for financial burden associated with medicines use and its potential impact on adherence. There is a need for health professionals to educate and assist consumers with chronic conditions to ensure they can navigate the health system to maximum benefit and receive financial entitlements for which they are eligible.
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Naseem, Jawiria. ""I Didn’t Have the Luxury to Wait": Understanding the University-to-Work Transition among Second-Generations in Britain." Social Inclusion 7, no. 3 (September 5, 2019): 270–81. http://dx.doi.org/10.17645/si.v7i3.2033.
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Second-generations—children of immigrants—experience particular university-to-work transitions in the UK, including precarious entry into the labour market This article examines the importance of intersecting social divisions, such as gender and ethnicity to these transitions, and also explores complexities within long-term economic progression. By comparing the educational achievement and labour market integration of British-born female graduates from one of the largest— Pakistani—and newly settled—Algerian—migrant groups and by focusing on long-term progression from the first job postgraduation to the most recent one. Using repeat semi-structured interviews with twelve British Pakistani and Algerian female graduates, this article produces a fine-grained analysis of key academic and economic stages. It reveals how the contextualised impact of intersecting social divisions—social class, ethnicity, as proxy for culture and religion, and gender— and the ability to maximise and increase one’s identity capital i prove employability, transforming initial disadvantages into pathways for success.
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Farmaki, Anna, Elena Spanou, and Prokopis Christou. "Constructing meanings of luxury in Airbnb." International Journal of Contemporary Hospitality Management ahead-of-print, ahead-of-print (August 7, 2021). http://dx.doi.org/10.1108/ijchm-04-2021-0429.
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Purpose Following Airbnb’s recent turn to the luxury market, this paper aims to explore how Airbnb hosts construct meanings of luxury as enacted in their hosting practices. Design/methodology/approach Semi-structured interviews with 46 Airbnb hosts were undertaken using purposing sampling. Findings Study findings reveal that social and personal meanings of luxury manifest in host practice, with “home feeling” representing the epicentre of the luxury peer-to-peer (P2P) accommodation experience. Research limitations/implications Although this study draws from host views, it represents a first attempt to empirically examine perceptions and applications of luxury within P2P accommodation. The study provides a conceptual framework which may serve as a point of departure for further research into which luxury service dimensions guests value. Practical implications The findings of the study carry implications to the wider hospitality context. Specifically, hospitality practitioners need to reconceptualize luxury hospitality provision to promote a “homotel” accommodation model which highlights the offering of physical and social luxury dimensions in addition to elements of personalized service and home-like hedonic benefits. Originality/value The study offers a conceptual framework of the luxury P2P accommodation servicescape, which identifies two distinct luxury offerings that may be informative to both P2P accommodation providers and hospitality practitioners.
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de Boissieu, Elodie, Galina Kondrateva, Patricia Baudier, and Chantal Ammi. "The use of blockchain in the luxury industry: supply chains and the traceability of goods." Journal of Enterprise Information Management ahead-of-print, ahead-of-print (June 18, 2021). http://dx.doi.org/10.1108/jeim-11-2020-0471.
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PurposeMost businesses strive to control the efficiency of their supply chains; however, luxury firms face additional challenges from counterfeit, gray market and copycat products. Blockchain technology can address these issues and enhance firms' supply chain management, guaranteeing the traceability and origin of luxury products. Therefore, this study aims to investigate the utility and contexts influencing the implementation of blockchain technology to optimize supply chain management and prevent fraud in the luxury industry.Design/methodology/approachThe research uses a qualitative approach based on the grounded theory method. Data are collected by semi-structured interviews with 12 stakeholders working on blockchain applications in the luxury business sector.FindingsHighlighting the problems faced by luxury brands' supply chains, this study presents blockchain technology as a solution for disintermediation, traceability and transparency in the luxury goods sector. The constraints faced by luxury brands incorporating this technology into their ecosystem include the knowledge gap, the multiplicity of third parties involved in the production process and bias toward short-term returns on investment.Originality/valueBlockchains promote greater transparency and efficiency within supply chains, which builds consumer trust and improves brand revenue. Considering luxury brands' reluctance to adopt blockchains, this study suggests that luxury firms adopt a staggered implementation of private blockchain networks starting with a small number of third-party suppliers.
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Li, Cui Stacey, Carol Xiaoyue Zhang, Xiaoqing Chen, and Meng Shan Sharon Wu. "Luxury shopping tourism: views from Chinese post-1990s female tourists." Tourism Review ahead-of-print, ahead-of-print (June 29, 2020). http://dx.doi.org/10.1108/tr-08-2019-0335.
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Purpose This study aims to explore how the concept of extended self-influences luxury shopping tourism consumption among Chinese tourists. It explores why luxury shopping is important for Chinese tourists. Specifically, this study focuses on a strategically important emerging market segment: post-1990s female Chinese tourists. Design/methodology/approach To explore the link between the extended self and luxury shopping tourism consumption among post-1990s Chinese female tourists, this study adopted a qualitative and interpretive approach. A total of 22 semi-structured in-depth interviews were carried out to collect the data. Findings This qualitative inquiry found that luxury shopping during overseas holidays has some subtle differences from luxury shopping in China, as the conceptualisation of luxury is highly context-based. Through a focus on gender and generational differences, the current study reveals that the idea of individuality has started to influence their luxury purchases. Practical implications The study shows how different selves are associated with luxury shopping. It thus provides empirical evidence regarding the reasons behind their motivation, especially for shopping overseas to get a good price and an exclusive and enjoyable luxury shopping experience abroad. Also, it was found that curiosity about buying luxury products is viewed as less favoured and logical shopping will be a future trend. Individuality is becoming a trend for younger consumers. Originality/value Theoretically, by linking the “extended self” with luxury shopping tourism, this study provides the social-psychological aspects of luxury shopping tourism. Instead of focusing on particular destinations, this study provides compressed but also focused inquiries to explore how the concept of the self-influences post-1990s female Chinese tourists’ shopping consumption while on holiday, and how this luxury shopping experience influences their concept of the self.
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Bai, Huifeng, Julie McColl, and Christopher Moore. "Luxury fashion retailers' localised marketing strategies in practice – evidence from China." International Marketing Review ahead-of-print, ahead-of-print (September 22, 2021). http://dx.doi.org/10.1108/imr-02-2021-0079.
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PurposeFrom an international retailing perspective, this empirical study aims to examine luxury fashion retailers' changing marketing strategies in China.Design/methodology/approachUsing case studies of 14 luxury fashion retailers, qualitative data were collected via 31 semi-structured executive interviews.FindingsBoth standardised global and localised multinational marketing strategies were found to have initially been employed by luxury fashion retailers entering into China. Subsequently, localised multinational strategies became increasingly important for their post-entry operations and business development, particularly in terms of their product strategies. More specifically, as well as the introduction of Chinese brand names, product design has been adapted according to Chinese market conditions, and product portfolios have been adapted to satisfy regional differences. However, localised product sourcing in China is far less common.Research limitations/implicationsAs the findings are generated from China, they may not explain luxury fashion retailers' marketing strategies in other markets. Despite the relatively small sample size, the 14 luxury fashion retailer case studies originate from across a wide range of countries, retail formats and ownership structures and are therefore considered to be varied enough to represent the market.Practical implicationsThe study offers practitioners insights into the success that can be generated by the manipulation of marketing strategies, particularly product strategies, within the world's second biggest luxury market.Originality/valueThis paper extends the current international retailing literature by examining and comparing the motives and practices of luxury fashion retailers and the increasing localisation of their marketing strategies in China as they move from initial market entry into their post-entry operations.
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Ramadan, Zahy, and Nour Zakaria Nsouli. "Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East." Journal of Fashion Marketing and Management: An International Journal ahead-of-print, ahead-of-print (June 2, 2021). http://dx.doi.org/10.1108/jfmm-10-2020-0222.
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PurposeWith US$ 320 bn spent on luxury fashion in the Middle East and a growing digital consumer presence, local start-ups must form an integrated online relationship with millennials in order to recruit and retain a viable customer base. Nonetheless, these elements are yet to be extensively and properly researched as the literature is still scarce vis-à-vis this area.Design/methodology/approachA mixed qualitative approach was adopted using both in-depth interviews and focus groups. Two qualitative studies were conducted, with a total of 13 elite respondents and 28 consumer respondents from Saudi Arabia and the United Arab Emirates (UAE) using semi-structured interviews. Four focus groups were also conducted in both countries with six participants each group for triangulation of the findings.FindingsThe findings enhance current understanding pertaining to Gen Ys' motivations when selecting and engaging online with a luxury fashion start-up brand. The study suggests a detailed strategic framework that can be used in an integrated omni-channel approach. It also discusses the different touchpoints that play a role in influencing luxury consumption across different motivation stages.Originality/valueThe literature relating to digital strategies for luxury fashion start-up brands in the Middle East is still nascent. This study fills a considerable gap in the literature related to such brands that are aiming to stay relevant amidst the growing impact of the digital landscape on luxury fashion brand shoppers in the Middle East.
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Bai, Huifeng, Weijing He, Jin Shi, Julie McColl, and Christopher Moore. "Parenting advantages of emerging market multinationals (EMNCs) in luxury fashion retailing." International Journal of Retail & Distribution Management ahead-of-print, ahead-of-print (July 8, 2021). http://dx.doi.org/10.1108/ijrdm-07-2020-0261.
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PurposeThis empirical research, adopting an international retailing perspective, aims to examine the parenting advantages offered by emerging market multinationals (EMNCs) in luxury fashion retail sector.Design/methodology/approachThe researchers adopted a qualitative case study, and the qualitative data were collected through ten semi-structured interviews with senior managers.FindingsIt is a win–win situation for the EMNCs as parent groups of Western luxury fashion brands, as the EMNCs can access critical assets including advanced brand management expertise, retailing know-how, and the services skills needed for higher income consumers. Meanwhile, the subsidiary brands benefit from a high degree of autonomy, intra-group resource utilisation, a competitive brand portfolio and most importantly economies of scales in the value chain, particularly in production. The perceived risks of EMNCs ownership include potentially restricted autonomy and the uncertainty over corporate development activities in the future, as well as the risks of diluting brand image caused by the inconsistency between country of origin and country of ownership.Research limitations/implicationsVery few EMNCs have moved into luxury fashion retailing to date, which means that the sampling frame was small. The findings were generated from China, which is perceived to be of considerable psychic distance in terms of culture and policies compared to other emerging markets that have been heavily influenced by colonialism.Practical implicationsThis paper suggests that practitioners, particularly EMNCs, support their subsidiary luxury fashion brands through parenting advantages and develop their own high-end fashion brands through internationalisation.Originality/valueThis empirical study contributes to the current international retailing literature by offering in depth insights of parenting advantages offered by EMNCs in luxury fashion retailing. It also enriches the EMNC literature, which has mainly adopted an international business scope, by extending this understanding into luxury fashion retailing.
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Repetskaya, Alina Ilyasovna. "Modern Sociocultural Practices in the Field of Fashion Consumption: The Main Youth Trends." KnE Social Sciences, January 21, 2021. http://dx.doi.org/10.18502/kss.v5i2.8393.
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This article presents the results of research conducted by in Yekaterinburg in 2018– 2019. Data collection methods include a questionnaire survey (504 respondents), an in-depth interview (21 informants), and a semi-formalized interview (20 informants). The study involved young people from 16 to 30 years and experts in fashion — stylists, designers, buyers, and consultants of stores of various segments. The aim of the study was to identify new trends in the field of fashion consumption among young people. According to the results of the study, «the digital turn» has the greatest impact on modern practices in the field of fashion consumption among youth. Modern digital fashion media, such as blogs, are crowding out established elements of fashion structure such as fashion magazines. The greatest authority in the field of fashion consumption for young people is not fashion experts, but bloggers, celebrities and successful people around them. According to the data, most young people do not have enough money to dress in the same brands as trendsetters. Consuming fashionable goods, young people replace broadcast trending things with cheaper analogues: mass brands and the market segment fakes of luxury things. Online shopping is becoming popular for young people. Most rarely, young people can afford premium and luxury brands. The quality of clothing is not an important characteristic for youth’s fashion. The most important condition for the purchase of a thing is trendy and pretentious of clothing. In general, it is important for young people to follow fashion and learn new trends. The majority of young people believe that following fashion will make them more successful.
Keywords: fashion, youth, consumption, digital turn, blog
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Dupuis-Blanchard, S., C. Bigonnesse, M. K. Andrew, O. Gould, and D. Maillet. "Impact of Social Frailty on Relocation of Older Adults." Journal of Frailty & Aging, 2021, 1–5. http://dx.doi.org/10.14283/jfa.2021.3.
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Background: The relationship between frailty and variables such as housing are the least included in models of frailty and research on frailty or social frailty and relocation is negligible. The decision to relocate is complex and demanding for older adults with a loss of independence but little is known about what makes older adults relocate to congregated housing designated for older adults, let alone in combination with social frailty, and how they navigate this transition. Objectives: This mixed method descriptive study aims to understand the influence of social frailty for a population of French-speaking semi-independent older adults relocating to a housing continuum community. Design: Semi-structured individual interviews including sociodemographic data and the PRISMA-7 Frailty Scale were conducted with recently relocated older adults. Setting: A newly opened French-speaking housing continuum community in Eastern Canada that offers luxury apartments for independent older adults, two assisted living facilities for semi-independent older adults along with a long-term care facility. Participants: Twenty-nine older adults with a mean age of 85 years, mostly female, married or widowed and highly educated. Measurements: Content analysis of the transcribed recorded interviews and descriptive statistical analyses to examine relationships between the frailty PRISMA-7 scale, answers to additional questions and the sociodemographic data. Results: There was not a significant difference in the scores for socialization before and after relocation nor between prior help and current help; however, there was a significant negative correlation between help and socialization before and after relocation. Three main themes included: imposed influences, push and pull factors and post relocation. Conclusions: The results indicate that several social factors contributed to relocation and that participants were experiencing social frailty. Participants were at the crossover point of being vulnerable to experiencing additional deficits which would potentially have led to higher frailty had they not relocated.