Dissertations / Theses on the topic 'Service Delivery Platform'

The Mobidoo Mobile Service Delivery Platform (MSDP) provides opportunity to the service providers to add online services by creating classifieds and advertising them to end users. These services can either be provided free of cost or with cost. Users can facilitate from these services by showing their interest and can get that particular service from service provider via ADMIN authentication or can also just surf through the services available on mobile web application. Main users of the application are ADMIN, SERVICE PROVIDERS AND PUBLIC USER. Graphical User Interface was developed by HTML5, CSS3 and PHP5. Moreover, the facility of geolocation filter is also added. This application is web based and specifically designed for Mobile phones but it also runs on Desktop PCs. In short, this is an application that has made online shopping easier.

This thesis presents a preliminary design of a demand forecasting service using a service design approach. The service aims to provide a better user experience when forecasting demands for the Operational Managers (OM) in an online food-delivery platform. Based on the internal user interviews, demand forecasting is essential to plan the right yet efficient balance between order demand and delivery supply. However, some limitations were discovered in the existing process that creates unnecessary manual work, and therefore less time productivity. This thesis explores whether to create a better digital and centralized forecasting service and can be introduced to reduce the manual tasks as much as possible using Machine Learning models. The research methodologies used in this thesis are the user-centric design methods, for example, semi-structured interviews, Affinity diagrams, Stakeholder Mapping, Persona, User Journey Mapping, and Service Blueprint. Moreover, the research highlights the current gaps in the forecasting process and presents comprehensive suggestions in designing the forecasting service. The results also combined the stakeholder aspirations to ensure operational efficiency and user-centric design methods to solve those gaps.
Denna uppsats presenterar en preliminär design för en tjänst för efterfrågeprognostisering med hjälp av en tjänstedesignmetod. Tjänsten syftar till att ge en bättre användarupplevelse vid prognostisering av efterfrågan för de operativa cheferna på en online-matleveranstjänst. Intervjuer med interna användare visade att prognostisering av efterfrågan är viktig för att kunna planera en korrekt men effektiv balans mellan efterfrågan och antalet kurirer. I den nuvarande processen upptäcktes dock några begränsningar som skapar onödigt manuellt arbete och mindre tidsproduktivitet. Förslaget var att skapa en bättre digital och centraliserad prognostiseringstjänst och minska de manuella uppgifterna så mycket som möjligt med hjälp av maskininlärningsmodeller. I forskningen tillämpades användarcentrerade designmetoder, till exempel halvstrukturerade intervjuer, affinitetsdiagram, intressentkartläggning, persona, kartläggning av kundresor och service blueprint. Dessutom belyste forskningen de befintliga luckorna i hela processen och presenterade omfattande förbättringsförslag för utformningen av prognostiseringstjänsten. Resultaten kombinerade också intressenternas ambitioner för att säkerställa operativ effektivitet med användarcentrerade designmetoder för att lösa rätt problem. Prognostiseringstjänsten utvecklades av företaget utgående från forskningsresultatet.

The automotive domain is changing. On the way to more convenient, safe, and efficient vehicles, the role of electronic controllers and particularly software has increased significantly for many years, and vehicles have become software-intensive systems. Furthermore, vehicles are connected to the Internet to enable Advanced Driver Assistance Systems and enhanced In-Vehicle Infotainment functionalities. This widens the automotive software and system landscape beyond the physical vehicle boundaries to presently include as well external backend servers in the cloud. Moreover, the connectivity facilitates new kinds of distributed functionalities, making the vehicle a part of an Intelligent Transportation System (ITS) and thus an important example for a future Internet of Things (IoT). Manufacturers, however, are confronted with the challenging task of integrating these ever-increasing range of functionalities with heterogeneous or even contradictory requirements into a homogenous overall system. This requires new software platforms and architectural approaches. In this regard, the connectivity to fixed side backend systems not only introduces additional challenges, but also enables new approaches for addressing them. The vehicle-to-backend approaches currently emerging are dominated by proprietary solutions, which is in clear contradiction to the requirements of ITS scenarios which call for interoperability within the broad scope of vehicles and manufacturers. Therefore, this research aims at the development and propagation of a new concept of a universal distributed Automotive Service Delivery Platform (ASDP), as enabler for future automotive functionalities, not limited to ITS applications. Since Machine-to-Machine communication (M2M) is considered as a primary building block for the IoT, emergent standards such as the oneM2M service platform are selected as the initial architectural hypothesis for the realisation of an ASDP. Accordingly, this project describes a oneM2M-based ASDP as a reference configuration of the oneM2M service platform for automotive environments. In the research, the general applicability of the oneM2M service platform for the proposed ASDP is shown. However, the research also identifies shortcomings of the current oneM2M platform with respect to the capabilities needed for efficient communication and data exchange policies. It is pointed out that, for example, distributed traffic efficiency or vehicle maintenance functionalities are not efficiently treated by the standard. This may also have negative privacy impacts. Following this analysis, this research proposes novel enhancements to the oneM2M service platform, such as application-data-dependent criteria for data exchange and policy aggregation. The feasibility and advancements of the newly proposed approach are evaluated by means of proof-of-concept implementation and experiments with selected automotive scenarios. The results show the benefits of the proposed enhancements for a oneM2M-based ASDP, without neglecting to indicate their advantages for other domains of the oneM2M landscape where they could be applied as well.

Internet of things (IoT) which was once a vision is now reality in many sectors. Platform in the IoT ecosystem plays an important role in service provisioning journey by creating business value for the actors and enabling data management for the user. Service provisioning on IoT platform are application centric and is more focused on vertical development. Amalgamation of services, applications in IoT platform is the key in bringing data and society together. Interoperability and scalability is posing as hindrance for this hypothesis. On high level, identifying the cost drivers in these IoT platforms can be key for an actor to bring this hypothesis to reality. This work is one such attempt in providing cost breakdown and identifying cost drivers in IoT platform. A generic framework is proposed which dimensions the platform hardware and software to apprehend the design, development and operation cost of services considered. The framework is designed to proffer three deployment cloud strategies, On-premises, Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Three business use cases are tested on this framework to arrive at the cost structure, which in turn states the cost drivers. The results suggest storage, hardware replacement and software development are major chunk of cost in the structure driven by devices/sensors in the platform and message transmission rate from those devices. Additionally, a suggestion of deployment strategies are made on each use cases to avail cost efficient services.
Internet of Things (IoT) som en gång var en vision är nu verklighet i många sektorer. Plattformen i IoT-ekosystemet spelar en viktig roll i researrangemanget genom att skapa affärsvärde för aktörerna och möjliggöra datahantering för användaren. Tjänsteleverantörer på IoT-plattformen är applikationscentriska och är mer fokuserade på vertikal utveckling. Sammanslagning av tjänster, applikationer i IoT-plattformen är nyckeln till att föra data och samhället samman. Interoperabilitet och skalbarhet utgör hinder för denna hypotes. På hög nivå kan identifiering av kostnadsdrivarna i dessa IoT-plattformar vara nyckeln för en aktör för att få denna hypotes till verklighet. Detta arbete är ett sådant försök att tillhandahålla kostnadsfördelning och identifiera kostnadsdrivare i IoT-plattformen. Ett generiskt ramverk föreslås som dimensionerar plattformshårdvaran och programvaran för att fånga konstruktions-, utvecklingsoch driftkostnaderna för betraktade tjänster. Ramverket är utformat för att erbjuda tre implementeringsmolnstrategier, lokala, infrastruktur som en tjänst (IaaS) och plattform som en tjänst (PaaS). Tre fall för affärsanvändning testas enligt denna ram för att komma fram till kostnadsstrukturen, vilket i sin tur anger kostnadsdrivarna. Resultaten tyder på att lagring, hårdvarutbyte och mjukvaruutveckling är en stor del av kostnaden i strukturen som drivs av enheter / sensorer i plattformen och överföringshastighet för meddelanden från dessa enheter. Dessutom görs ett förslag om distributionsstrategier för varje användningsfall för att utnyttja kostnadseffektiva tjänster.

Thesis (MBA)--Stellenbosch University, 2013.
ENGLISH ABSTRACT:The research answered the primary research question by defining what business intelligence (BI) platform must be included in Pragma’s asset care centre (ACC) model. Pragma delivers physical asset management services and products with the aim of improving performance of physical assets. These services and products are contained in the ACC model, which is based on Pragma’s AMIP asset management maturity assessment methodology. The current BI platform in the ACC Pack cannot deliver information management to a mature asset management organisation as set out in the AMIP methodology. The research used a questionnaire, based on an extensive literature review, to determine the need for BI within the current user base, and to determine the ideal BI functionality profile delivered inside the ACC model. This proved to be valuable input in defining the BI platform by evaluating the features and capabilities of BI vendors. The quality of information findings highlighted the inadequacy of the current BI platform. The current platform consists of SSRS reports executing directly on the database of the business application, On Key. The concern is that the reports do not conform to the specification. This highlights a misalignment between what the SSRS reports deliver, and what the user expects. The platform is not sufficiently dynamic to allow tailored reports or data analysis to overcome this. Another key finding was that the platform is not delivering the service that the consumer expects. The current platform favours operational users over managerial users. Most of the information quality weaknesses are due to the current platform’s functionality that is stretched beyond its intended purpose. The research found that the current platform is delivering the two main capabilities required from the BI platform, i.e. reporting and MS Office integration. However, this is insufficient because SSRS is unable to deliver on any of the other capabilities present in the BI model. Capabilities like dashboards, collaboration and ad hoc query are key capabilities required by Pragma’s user base. Users require an online platform where they can perform analysis originating from multiple sources. The users responsible for implementing and maintaining the platform must have the functionality to make minor adjustments to the standard reports and the ability to add objects unique to the business environment. The research recommends a hybrid BI platform consisting of SSRS for activity reports, and QlikView for analysis models and adding the complete set of BI capabilities not present in the current platform. QlikTech’s QlikView, one of the leading data discovery tools in the industry, is the BI tool best suited to Pragma’s needs due to its user-friendliness and self-service BI capabilities. This will require an original equipment manufacturers (OEM) partnership between Pragma and QlikTech, with QlikView embedded into On Key as its BI capability. Another recommendation is that Pragma include a data warehouse as part of the On Key deployment. This will allow for analysis across multiple sources and enable completeness of information.

Les architectures de microservices sont considérées comme une architecture qui promet pour réaliser DevOps dans les organisations informatiques, car elles divisent les applications en services pouvant être mis à jour indépendamment. Toutefois, pour protéger les propriétés SLA (Service Level Agreement) lors de la mise à jour des microservices, les équipes de DevOps doivent gérer des scripts d'opérations complexes et sujets aux erreurs. Dans cet article, on utilise une approche basée sur l'architecture pour fournir un moyen simple et sûr pour mettre à jour les microservices
Microservice architectures are considered really promising to achieve DevOps in IT organizations, because they split applications into services that can be updated independently from each others. But to protect SLA (Service Level Agreement) properties when updating microservices, DevOps teams have to deal with complex and error-prone scripts of management operations. In this paper, we leverage an architecture-based approach to provide an easy and safe way to update microservices

The programmable network envisioned in the 1990s within standardization and research for the Intelligent Network is currently coming into reality using IPbased Next Generation Networks (NGN) and applying Service-Oriented Architecture (SOA) principles for service creation, execution, and hosting. SOA is the foundation for both next-generation telecommunications and middleware architectures, which are rapidly converging on top of commodity transport services. Services such as triple/quadruple play, multimedia messaging, and presence are enabled by the emerging service-oriented IPMultimedia Subsystem (IMS), and allow telecommunications service providers to maintain, if not improve, their position in the marketplace. SOA becomes the de facto standard in next-generation middleware systems as the system model of choice to interconnect service consumers and providers within and between enterprises. We leverage previous research activities in overlay networking technologies along with recent advances in network abstraction, service exposure, and service creation to develop a paradigm for a service environment providing converged Internet and Telecommunications services that we call Service Broker. Such a Service Broker provides mechanisms to combine and mediate between different service paradigms from the two domains Internet/WWW and telecommunications. Furthermore, it enables the composition of services across these domains and is capable of defining and applying temporal constraints during creation and execution time. By adding network-awareness into the service fabric, such a Service Broker may also act as a next generation network-to-service element allowing the composition of crossdomain and cross-layer network and service resources. The contribution of this research is threefold: first, we analyze and classify principles and technologies from Information Technologies (IT) and telecommunications to identify and discuss issues allowing cross-domain composition in a converging service layer. Second, we discuss service composition methods allowing the creation of converged services on an abstract level; in particular, we present a formalized method for model-checking of such compositions. Finally, we propose a Service Broker architecture converging Internet and Telecom services. This environment enables cross-domain feature interaction in services through formalized obligation policies acting as constraints during service discovery, creation, and execution time.
Das programmierbare Netz, das Ende des 20. Jahrhunderts in der Standardisierung und Forschung für das Intelligente Netz entworfen wurde, wird nun Realität in einem auf das Internet Protokoll basierendem Netz der nächsten Generation (Next Generation Network). Hierfür kommen Prinzipien aus der Informationstechnologie, insbesondere aus dem Bereich dienstorientierte Architekturen (Service-Oriented Architecture / SOA) für die Diensterstellung, -ausführung und -betrieb zum Tragen. SOA bietet hierbei die theoretische Grundlage für Telekommunikationsnetze, vor allem jedoch für die dazugehörigen Dienstplattformen. Diese erlauben dem Telekommunikationsbetreiber seine Position in einem offenen Marktplatz der Dienste auszubauen. Dazu bedarf es allerdings möglichst flexibler Dienstumgebungen, die die Kooperation zwischen Dienstanbietern und Nutzern aus unterschiedlichsten Domänen durch Unterstützung geeigneter Werkzeuge und Mechanismen fördert. Im Rahmen dieser Dissertation definieren wir aufbauend auf Forschungsergebnisse im Bereich Overlay-Netze, Netzabstraktion und Zugriff auf exponierte Dienste eine Service Broker genannte Dienstumgebung für konvergente Internet- und Telekommunikationsdienste. Dieser Service Broker stellt Mechanismen für die Komposition von Diensten und Mediation zwischen unterschiedlichen Dienstparadigmen und Domänenspezifika beim Dienstaufruf zur Verfügung. Der Forschungsbeitrag dieser Arbeit findet auf unterschiedlichen Ebenen statt: Aufbauend auf einer Analyse und Klassifikation von Technologien und Paradigmen aus den Bereichen Informationstechnologie (IT) und Telekommunikation diskutieren wir die Problemstellung der Kooperation von Diensten und deren Komposition über Domänengrenzen hinweg. In einem zweiten Schritt diskutieren wir Methoden der Dienstkomposition und präsentieren eine formalisierte Methode der modellbasierten Diensterstellung. Der Schwerpunkt der Arbeit liegt auf der Spezifikation der Service Broker Dienstumgebung und einem zugrundeliegenden Informations- und Datenmodell. Diese Architektur erlaubt die Komposition und Kooperation von Diensten über Domänengrenzen hinweg, um konvergente Internet- und Telekommunikationsdienste zu realisieren. Hierfür wird ein auf Obligationspolitiken basierendes Regelsystemformalisiert, das Interaktionen zwischen Dienstmerkmalen während der Diensterstellung und -ausführung definiert.

碩士
國立中央大學
資訊工程研究所
99
In recent years, the development of smart handheld devices is growing rapidly (including mobile phones, PDAs, and other mobile devices). The functionalities provided by mobile devices have become more and more powerful. A great many software applications are built on these mobile devices, and provide us real-time and useful daily life information. The new concept, namely “anytime and anywhere”, introduced by mobile devices, has changed our operation experiences of traditional computer applications. However, the current architecture does not have a handy mechanism that allows users to plug-and-play some software that they are interested in, and have the ability to guide the development and management of these various services. In this research, we propose an OSGi-based Service Delivery mechanism on Android platform. Based on OSGi platform, end users can easily capture and spread the digital information by delivering suitable bundle components for different users’ scenarios.

碩士
樹德科技大學
資訊工程系碩士班
102
Smart mobile devices are getting mature technology. Nowadays, human use smart phones in life day. Currently, the penetration rate of using smartphone has reached 51% in Taiwan. Cloud computing services are also widely used in the Internet. Hence, more and more people use smart mobile device to get some of the information in life day. The proposed in this study is to construct a platform of multimedia message delivery using cloud computing message Service. Through the Google GCM services platform initiative to inform the user of mobile devices to download multimedia messages. Combining multimedia messaging platform, GCM services platform and Android APP to construct a common system platform of multimedia messaging delivery. In this study, to develop a multimedia messaging platform and the study results can be applied to the field of teaching, such as E-learning, to provide further diverse E-learning. Besides E-learning application, it can also be used in multimedia message delivery services, such as services guide in amusement parks or multimedia advertisement.

碩士
大同大學
資訊經營學系(所)
103
Because of advances in Internet technology and consumer acceptance of online shopping increase, various types of shopping platform mushroomed increase, in recent years, the online shopping market continued to show growth situation. Competition among B2C shopping platform not because of the market increases has slowed the trend. Each platform from earlier in the amount of product items and product price, competition among B2C shopping platform not because of the market increases has slowed the trend. Later, due to enhance the cash flow and logistics technology, offer a variety of convenient payment options and faster delivery services, by the amount of the product, the price into the competition to provide differentiated services.In particular, social networking sites and TV advertising from time to time to promote the online shopping platform with “Fast Delivery Service”, allow consumers to pick up the waiting time is greatly reduced, no longer have to wait for delivery of goods. In order to shorten the delivery time, the industry must invest more in costs, such as building more storage or transport costs increase, but investment costs are substantial benefits of recycling, which is a topic to discuss. In recent years, for "online shopping" has been studied by many scholars, But the few studies for Internet shopping launched the "Service Guarantee - Fast Delivery Service", there is a value on its academic to understand e-business in a highly competitive environment, "Service Guarantee - Fast Delivery Service" impact to consumers to explore whether the Service Guarantee - Fast Delivery Service can really positive impact on customer satisfaction and thus enhance the consumer's repurchase intention. In this study, refer DeLone & McLean (1992) the successful model of information system and the concept of "Service Guarantee - Fast Delivery Service" empirical research. Through empirical research indicates that, in addition to online shopping platform on quality of information and systems have a significant impact on the quality of customer satisfaction, the service guarantee on "fast delivery service" , customer satisfaction also have significant improvement, thereby affecting repurchase intention. Through analysis of this study to explore, thereby providing the reference online shopping platform on industry management, the timely introduction of the industry viable and consumers felt the service guarantee, thereby increasing consumer repurchase intention, reach consumers and businesses win-win situation.

碩士
國立高雄第一科技大學
行銷與流通管理系碩士班
106
The topic of this research is focusing on “on-demand services” of cooked food, which is so called “food delivery platform.” The food delivery platform is a new way of service that isn’t limited by time and distance to satisfy the desire for good food in current busy life pace. There are two main service processes of food delivery platform. One is online process, in which customers choose the service content, and the other is offline process, in which customers interact with the delivery staff and food in reality. According to the S-O-R behavior model and the M-R psychology model, we design 8 types of Service Failure. They are type 1 (System with no meals in serving), type 2 (Meals off the shelf), type 3 (Unable to approach specific restaurants), type 4 (Additional 30-minute delivery in the system), type 5 (30-minute late delivery), type 6 (Poor attitude of the deliver), type 7 (Delivery of wrong meals), and type 8 (Poor-appearance meal). Based on the above 8-type scenarios, we designed eight questionnaires. We collected 623 valid questionnaires. We analyzed the effects of distinctive customer emotions and emotion intensity on reacted behavior, customer complaint, and repurchasing intention. Meanwhile, based on the customer responses, we discovered the differences in these individual 8-type scenarios and gender. The anslytical results show: (1) Service Failure of online service tends to create disappointment in negative emotion category, which doesn’t generate customer further reactions and request no compensation in the scenario. (2) Service Failure of offline service tends to create anger whose intensity is significantly higher than Service Failure of online service. Meanwhile, we analyzed the effects of repurchasing intention, we found that the customer who experienced the Service Failure of offline service chose not to use again significantly more than the customer who experienced the Service Failure of online service. (3) The analytical results of cross-scenario comparison show the differences in emotion and behavior generated by customers. Finally, we discussed the managerial suggestions to platform companies based on the empirical findings in this study.

Submitted in fulfillment of the requirements of the Master of Technology Degree in Information Technology, Durban University of Technology, Durban, South Africa, 2014.
The implementation of Microsoft (MS) technologies and solutions as organisational infrastructure within the higher education arena has become a popular choice both internationally and within South Africa. With benefits such as reduced costs, improved productivity and improved service delivery to both staff and students, MS technologies and solutions seem to be the preferred choice for many institutions worldwide. The Durban University of Technology (DUT) was the first university of technology in South Africa to implement all nine MS technologies simultaneously. Since migration to the MS platform in 2009, DUT staff have raised concerns regarding the new solutions, particularly with reference to aspects such as security, accessibility, and reluctance to use self-help tools to improve their IT experience. Migrating from a non-integrated system to an integrated MS platform thus resulted in IT service delivery becoming a contentious issue. . This study discussed: the quality of IT service delivery regarding the MS infrastructure within the DUT; the types of MS technologies and solutions implemented; the resulting impact that these have had on the full time administrative and academic staff at the DUT; and their perceptions and expectations of IT service delivery. Using a mixed methods research approach and underpinned by the modified SERVQUAL framework viz. RATER, the quality of this service was investigated. This study yielded both positive and negative findings regarding expectations and perceptions of the quality of IT services. Results indicated that although staff were generally positive about the migration and satisfied with the resulting IT service delivery, there was room for improvement in terms of the quality of IT services offered by DUT’s Information Technology Support Services Department. Based on the findings, recommendations for improved IT service delivery (ITSD) and IT service management (ITSM) were proposed. It was also recommended that the framework deemed most suitable in the MS dominant IT infrastructure, is the MS Operations framework.

The telecommunication (telco) and Information Technology (IT) industries are converging into a single highly competitive market, where service diversity is the critical success factor. To provide diverse services, the telco network operator must evolve the traditional voice service centric network into a generic service centric network. An appropriate, but incomplete, architecture for this purpose is the Service Delivery Platform (SDP). The SDP represents an IT-based system that simplifies access to telco capabilities using services. SDP services offer technology independent interfaces to external entities. The SDP has vendor-specific interpretations that mix standards-based and proprietary interfaces to satisfy specific requirements. In addition, SDP architectural representations are technology-specific. To be widely adopted the SDP must provide standardised interfaces. This work contributes toward SDP standardisation by defining a technology independent and extendable architecture, called the SDP Framework. To define the framework we first describe telecom-IT convergence and a strategy to manage infrastructure integration. Second, we provide background on the SDP and its current limitations. Third, we treat the SDP as a complex system and determine a viewpoint methodology to define its framework. Fourth, we apply viewpoints by extracting concepts and abstractions from various standard-based telecom and IT technologies: the Intelligent Network (IN), Telecommunication Information Networking Architecture (TINA), Parlay, enhanced Telecommunications Operations Map (eTOM), Service Oriented Architecture (SOA) and Internet Protocol Multimedia Subsystem (IMS). Fifth, by extending the concepts and abstractions we define the SDP framework. The framework is based on a generic business model and reference model. The business model shows relationships between SDP, telco and external entities using business relationships points. The reference model extends the business model by formalising relationships as reference points. Reference points expand into interfaces exposed by services. Applications orchestrate service functions via their interfaces. Service and application distribution is abstracted by middleware that operates across business model domains. Services, interfaces, applications and middleware are managed in Generic Service Oriented Architectures (GSOA). Multiple layered GSOAs structure the SDP framework. Last, we implement the SDP framework using standard-based technologies with open service interfaces. The implementation proves framework concepts, promotes SDP standardisation and identifies research areas.

碩士
國立交通大學
電機資訊國際學程
106
In this thesis, we define, implement and evaluate an approach for the aggregation of several tiny IoT messages into a single message for cost-effective transmission over a Software Defined Network (SDN) to the cloud. In our approach, we create an aggregated message with the Ryu controller application. Packets from the IoT devices are queued and aggregated in the controller. Then, this aggregated packet transfers from the SDN to the cloud. Our experimental results show that our approach can help IoT companies and enterprises to save a huge amount of cost monthly.

碩士
國立臺灣大學
國際企業學研究所
107
The fast development of technology and the presence of the internet and smartphones have created a new business opportunity that connects online and offline which is also known as O2O system. An example of this system and, what a lot of people use these days; is online food delivery service platforms. These platforms connect restaurants to consumers. Whenever consumers make an order through the smartphone application, platform sends a notification of the order to the restaurant, which in turn makes food for consumers. A delivery person then picks up the food and delivers the food to consumers. This thesis is going to examine (1) the development of online food delivery service platforms in 4 different countries, Europe (Germany), United States, Korea, and China and see why there is faster development in Asian countries compared to Europe (Germany) or United States by using the theory of international product life cycle and diffusion of innovation. This thesis will also observe (2) the relationship of platforms, either between foreign platforms or between local platforms depending on the entry mode. This thesis will also (3) compare the food delivery fee that vendors charge to consumers by using GDP per capita ppp and other components. This thesis has analyzed that there are different supply and demand situations in which countries such as South Korea and China, have a fast development in online food delivery service platforms. Also, this thesis has observed that most platforms choose to acquire other foreign platform to enter foreign market, and also local platforms choose to acquire other local platforms to be stronger within the local market. Lastly, this thesis has analyzed that consumers have different purchasing power over the food delivery fee in 4 different countries.

This dissertation details regulation's impact in networked markets, notably in deregulated electricity and internet service markets. These markets represent basic infrastructure in the modern economy; their innate networked structures make for rich fields of economic research on regulatory impact. The first chapter models deregulated electricity industries with a focus on the Texas market. Optimal economic benchmarks are considered for markets with regulated delivery and interrelated network costs. Using a model of regulator, consumer, and firm interaction, I determine the efficiency of the current rate formalization compared to Ramsey-Boiteux prices and two-part tariffs. I find within Texas's market increases to generator surplus up to 55% of subsidies could be achieved under Ramsey-Boiteux pricing or two-part tariffs, respectively. The second chapter presents a framework to analyze dynamic processes and long-run outcomes in two-sided markets, specifically dynamic platform and firm investment incentives within the internet-service platform/content provision market. I use the Ericson-Pakes framework applied within a platform that chooses fees on either side of its two-sided market. This chapter determines the impact of network neutrality on platform investment incentives, specifically whether to improve the platform. I use a parameterized calibration from engineering reports and current ISP literature to determine welfare outcomes and industry behavior under network neutral and non-neutral regimes. My final chapter explores retail firm failure within the deregulated Texas retail electricity market. This chapter investigates determinants of retail electric firm failures using duration analysis frameworks. In particular, this chapter investigates the impact of these determinants on firms with extant experience versus unsophisticated entrants. Understanding these determinants is an important component in evaluating whether deregulation achieves the impetus of competitive electricity market restructuring. Knowing which economic events decrease a market's competitiveness helps regulators to effectively evaluate policy implementations. I find that experience does benefit a firm's duration, but generally that benefit assists firm duration in an adverse macroeconomic environment rather than in response to adverse market conditions such as higher wholesale prices or increased transmission congestion. Additionally, I find evidence that within the Texas market entering earlier results in a longer likelihood of duration.
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