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Books on the topic 'Service design'

Author: Grafiati

Published: 4 June 2021

Last updated: 22 March 2025

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1

Becker, Jörg, Björn Niehaves, Jens Pöppelbuß, Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, and Andrea Malsbender. Service Design. Berlin, Heidelberg: Springer Berlin Heidelberg, 2015. http://dx.doi.org/10.1007/978-3-662-46581-3.

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2

Morelli, Nicola, Amalia de Götzen, and Luca Simeone. Service Design Capabilities. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-56282-3.

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3

, Stationery Office, and Great Britain. Office of Government Commerce, eds. ITIL service design. Norwich: TSO, 2011.

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4

Suoheimo, Mari, Peter Jones, Sheng-Hung Lee, and Birger Sevaldson. Systemic Service Design. London: Routledge, 2025. https://doi.org/10.4324/9781003501039.

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5

Macintyre, Mairi, Glenn Parry, and Jannis Angelis, eds. Service Design and Delivery. Boston, MA: Springer US, 2011. http://dx.doi.org/10.1007/978-1-4419-8321-3.

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6

Reason, Ben, Lavrans Løvlie, and Melvin Brand Flu. Service Design for Business. Hoboken, NJ, USA: John Wiley & Sons, Inc, 2015. http://dx.doi.org/10.1002/9781119176541.

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7

Alexander, Keith. Facilities management service design. Glasgow: University of Strathclyde, Centre for Facilities Management, 1993.

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8

Glenn, Parry, Angelis Jannis, and SpringerLink (Online service), eds. Service Design and Delivery. Boston, MA: Springer Science+Business Media, LLC, 2011.

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9

Breeding, Marshall. Web services and the service-oriented architecture. [Chicago, Ill.]: ALA TechSource, 2006.

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10

Bell, Michael. Service-oriented modeling: Service analysis, design, and architecture. Hoboken, N.J: John Wiley & Sons, 2008.

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11

Meroni, Anna, and Daniela Selloni. Service Design for Urban Commons. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-06035-9.

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12

Fernandes, António Augusto. Product and Service Design Innovation. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-12774-8.

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13

El-Haik, Basem, and David M. Roy. Service Design for Six Sigma. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2005. http://dx.doi.org/10.1002/0471744719.

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14

Untersteiner, Janosch. „Service Design“ in touristischen Destinationen. Wiesbaden: Springer Fachmedien Wiesbaden, 2015. http://dx.doi.org/10.1007/978-3-658-08063-1.

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15

Howard, Jeffrey. Service-learning course design workbook \. Ann Arbor, MI: University of Michigan, 2001.

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16

Howard, Jeffrey. Service-learning course design workbook \. Ann Arbor, MI: University of Michigan, 2001.

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17

Offer, Marcus. Careers Service web site design. Manchester: Graduate Prospects, 2004.

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18

U.S. National Park Service. Design process: National Park Service. [Denver, Colo.?]: The Service, 1989.

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19

Council, Design, ed. The Innovation service: Design protection. London: Design Council, 1990.

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20

Parrilli, Davide M. Informational Privacy for Service Design. Cham: Springer Nature Switzerland, 2025. http://dx.doi.org/10.1007/978-3-031-76926-9.

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21

Daniela, Sangiorgi, ed. Design for services. Burlington, VT: Gower, 2011.

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22

Gloppen, Judith. Service design leadership: Shaping service innovations at the intersection of design and strategic management. Oslo: The Oslo School of Architecture and Design, 2012.

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23

Anastas, Jeane W. Research design for social work and the human services. 2nd ed. New York: Columbia University Press, 1999.

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24

Ramaswamy, Rohit. Design and management of service processes. Reading, Mass: Addison-Wesley Pub. Co., 1996.

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25

Pfannstiel, Mario A., Nataliia Brehmer, and Christoph Rasche, eds. Service Design Practices for Healthcare Innovation. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-87273-1.

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26

Bergaus, Martin. Design Issues for Service Delivery Platforms. Wiesbaden: Springer Fachmedien Wiesbaden, 2015. http://dx.doi.org/10.1007/978-3-658-10541-9.

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27

Gouthier, Matthias, ed. Service Design. Nomos Verlagsgesellschaft mbH & Co. KG, 2017. http://dx.doi.org/10.5771/9783845286136.

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28

Moritz, Stefan. Service Design. null, 2015.

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29

Felten, Jerry. Service Design. GRIN Verlag GmbH, 2013.

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30

Götzen, Amalia de, Nicola Morelli, and Luca Simeone. Service Design Capabilities. Springer International Publishing AG, 2020.

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31

Saunders, Jane. Service Led Design. Routledge, 2017. http://dx.doi.org/10.4324/9781315243443.

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32

Götzen, Amalia de, Nicola Morelli, and Luca Simeone. Service Design Capabilities. Springer International Publishing AG, 2020.

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33

Morelli, Nicola. Service Design Capabilities. Springer Nature, 2021.

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34

Untersteiner, Janosch. ,,Service Design in Touristischen Destinationen: Gästeorientierte Produktentwicklung Mit Service Design. Springer Gabler. in Springer Fachmedien Wiesbaden GmbH, 2014.

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35

Untersteiner, Janosch. „Service Design“ in touristischen Destinationen: Gästeorientierte Produktentwicklung mit Service Design. Springer Gabler, 2014.

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36

Service oriented architecture: Principles of service design. Upper Saddle River, NJ: Prentice Hall, 2008.

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37

Office, Great Britain: Cabinet. ITIL service design PDF. Stationery Office, The, 2011.

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38

Parry, Glenn, Mairi Macintyre, and Jannis Angelis. Service Design and Delivery. Springer, 2011.

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39

Mackintosh, Helen. Provision, service and design. 1986.

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40

AXELOS. Service Design E-Book. Stationery Office, The, 2008.

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41

OGC - Office of Government Commerce. Service Design (Japanese PDF). Stationery Office, The, 2009.

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42

Innovative Service Design Workbook. Bookboon.com, 2013.

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43

Commerce, Office of Government. Service Design (Spanish PDF). Stationery Office, The, 2010.

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44

Blomkvist, Johan, and Stefan Holmlid. Materials of Service Design. Elgar Publishing Limited, Edward, 2023.

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45

Gallego, Guillermo, and Catalina Stefanescu. Services Engineering: Design and Pricing of Service Features. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199543175.013.0028.

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46

Architects, Donnnelly Maugel. Request for design services, chinatown community service facility. 1989.

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47

Gouthier, Matthias. Service Design: Innovative Services und Exzellente Kundenerlebnisse Gestalten. Nomos Verlagsgesellschaft, 2017.

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48

Lantzman, Naomi, and Steven J. Slater. Journeyman - Service Design Book of Knowledge Vol. 2: International Service Design Institute. Independently Published, 2019.

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49

Hormess, Markus, author, book designer, compiler, editor, Lawrence, Adam, author, book designer, compiler, editor, and Schneider, Jakob (Economist), author, book designer, compiler, editor, eds. This is service design doing: Applying service design thinking in the real world : a practitioner's handbook. O'Reilly Media, 2018.

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50

Bell, Michael. Service-Oriented Modeling: Service Analysis, Design, and Architecture. Wiley & Sons, Incorporated, John, 2008.

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