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Relevant bibliographies by topics / Service digitalization

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Journal articles

Academic literature on the topic 'Service digitalization'

Author: Grafiati

Published: 22 February 2023

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Journal articles on the topic "Service digitalization"

1

Rochmansjah, Heru, and Karno Karno. "The Digitalization of Public Service Assurance." MIMBAR : Jurnal Sosial dan Pembangunan 36, no. 1 (2020): 43–52. http://dx.doi.org/10.29313/mimbar.v36i1.5073.

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Digitalization of public service assurance is a factor that determines the quality of public service to meet the expectations and desires of the citizens. Public service assurance needs to be supported by digital-based information systems. This research applies a mixed-method approach, started by a quantitative approach and continues with a qualitative approach. This study has 273 respondents and 17 informants. The quantitative research data analysis uses SEM analysis, qualitative data analysis uses QDA analysis, and score distribution analysis uses SPSS. The result of this research is the con

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2

Tarkhanovа, N., and V. Romanov. "Digitalization of the service economy: advantages and threats." Transbaikal State University Journal 26, no. 9 (2020): 111–20. http://dx.doi.org/10.21209/2227-9245-2020-26-9-111-120.

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Recently, the number of businesses using digital technologies has increased. The service sector is no exception. The article is devoted to the use of digital technologies in the service sector. The authors reviewed the advantages and threats of digitalization. As a result of the analysis, the concept of “digital economy” and “service sector” is clarified, and the need for digitalization is justified. The advantages obtained through the use of innovative technologies, both for the industry and for individual enterprises, are indicated. In relation to the industry, this will include: the use of

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3

Agatić, Adrijana, and Ines Kolanović. "Improving the seaport service quality by implementing digital technologies." Pomorstvo 34, no. 1 (2020): 93–101. http://dx.doi.org/10.31217/p.34.1.11.

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The process of digitalization i.e. implementation of digital technologies is widely present in the seaports. Digitalization encourages seaports to adjust and implement digital technologies in providing their services, while constantly striving to stay efficient, profitable and competitive. The implementation of digital technologies results in altered perspective of seaport service quality. Since seaport service quality is not prescribed and strictly defined, the importance of digitalization should be taken into consideration, which includes redefining the seaport service quality factors. World

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4

Risky Andes Syaputra. "LEGAL ASPECTS OF DIGITALIZATION IN LAND REGISTRATION." JILPR Journal Indonesia Law and Policy Review 3, no. 3 (2022): 123–30. http://dx.doi.org/10.56371/jirpl.v3i3.92.

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In order to carry out land registration, it is necessary to have an institution that serves affairs related to land, the institution in question is the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (Ministry of ATR/BPN). The research used isnormative legal research, namely research conducted by reviewing the laws and regulations that apply or are applied to a particular legal problem. Legal sources in this study include primary legal sources obtained from legislation and other regulations related to research problems and secondary legal sources obtained from law books,

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5

Ovcharenko, Roman K., and Irina A. Luneva. "The digitalization of regional civil service." Теория и практика общественного развития, no. 11 (2021): 20–25. http://dx.doi.org/10.24158/tipor.2021.11.2.

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6

Krakovska, A., and M. Babyk. "Digitalization of administrative services in Ukraine: problems and prospects of development." Uzhhorod National University Herald. Series: Law, no. 70 (June 18, 2022): 329–34. http://dx.doi.org/10.24144/2307-3322.2022.70.52.

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The article is devoted to clarifying and researching the current state and prospects of development of digitalization of administrative services in Ukraine as one of the main components of the formation of the service state. The article defines that the main idea of digitalization of public services is to provide the population with administrative services in electronic form. An electronic administrative service is an administrative service provided to the subject of an application in electronic form by means of information and communication technologies. In the course of the resea

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7

Shaposhnyk, A. "Digitalization and its influence on service innovation." Law and innovative society, no. 2 (13) (December 26, 2019): 27–32. http://dx.doi.org/10.37772/2309-9275-2019-2(13)-4.

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Problem setting. In today’s context, there is a digitalization of society, that is, the transition from offline to the online mode of existence of all spheres of humanity. The development of information technology and the deep penetration of the Internet into all areas of activity are deforming the markets for goods and services in their usual sense, affecting both consumers and business. The increase in the share of services is related to the increase in devices and applications with artificial intelligence that synthesize large amounts of data. Target of research. Research of innovative serv

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8

Zamaslo, Olha, Viktor Kovalenko, and Olha Lozynska. "DIGITAL TRANSFORMATION LEVEL INDICATORS OF BANKS." Baltic Journal of Economic Studies 7, no. 2 (2021): 77–82. http://dx.doi.org/10.30525/2256-0742/2021-7-2-77-82.

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The article studies the approach to assessing the banking digitalization influenced by economy digitalization, dynamically spread electronic payments, e-commerce, and innovative digital service technologies. Digitalized banking services, widespread online platforms and digital customer communication channels require an approach to assessing the banking digitalization identifying the bank’s competitiveness, strengths and weaknesses strategically. The aim is to develop a banking digitalization indicator system and assessment methods within a complex indicator. To achieve this, the research appli

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9

Radchenko, Yury, Viktoria Marenych, Olga Marchenko, Nadiya Kryvosheeva, Hanna Guzenko, and Tamila Shcheblykina. "Digital transformations of service marketing: theoretical fundamentals and directions." ScienceRise, no. 2 (April 30, 2021): 37–43. http://dx.doi.org/10.21303/2313-8416.2021.001787.

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The conceptual approaches to definition of the purposes, principles and directions of the digital transformation of marketing activity of enterprises offering services according to technologies and methods of Marketing 4.0 have been proved on the basis of modern theories of service marketing. The inclusiveness and customer-focused of digital marketing services have been revealed. The omnichannel of marketing communications on the basis of integration and availability of online and offline channels of service enterprises and clients interaction, digitalization of client managerial experience ha

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10

Shkutsko, Aksana. "Digitalization of the world service market: specifics and consequences." University Economic Bulletin, no. 49 (May 22, 2021): 50–58. http://dx.doi.org/10.31470/2306-546x-2021-49-50-58.

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Relevance of the research topic. The article is devoted to the analysis of the specifics of the development of the world market of services in the context of digitalization. The determining influence of the processes of digital transformation and digitalization of the services market on the state of international trade in services is studied. Contradictions and systemic problems of the development of the market under study are revealed. The potential growth opportunities of the service market, as well as the directions of its development, are identified. Attention is focused on the essence of

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