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Journal articles on the topic 'Service industries'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Dickens, Paul. "Human Services as Service Industries." Service Industries Journal 16, no. 1 (1996): 82–91. http://dx.doi.org/10.1080/02642069600000008.

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2

Sreeramana, Aithal, and Jeevan Priti. "How Service Industries can Transform themselves into Green Business Industries." International Journal of Management Sciences and Business Research (IJMSBR) 5, no. 4 (2016): 150–58. https://doi.org/10.5281/zenodo.161114.

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Green business in service sector is expected to transform industrial economy to service economy and is complied with the trend of world economy development. Environmental benefits and sustainability are two characteristics of Green business. Under the background of the transformation of the world economic structure, what the companies provide to customers should be no longer the pure physical products, but more and more dematerialization services. For example, the companies provide services (or a function, effectiveness) to the customers as the complementation of physical products, which will

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3

Dr., P. S. Aithal, and J. Preethi. "How Service Industries Can Transform Themselves into Green Business Industries." International Journal of Management Sciences and Business Research 5, no. 4 (2016): 150–58. https://doi.org/10.5281/zenodo.3464743.

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Green business in service sector is expected to transform industrial economy to service economy and is complied with the trend of world economy development. Environmental benefits and sustainability are two characteristics of Green business. Under the background of the transformation of the world economic structure, what the companies provide to customers should be no longer the pure physical products, but more and more dematerialization services. For example, the companies provide services (or a function, effectiveness) to the customers as the complementation of physical products, which will

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4

Kurochkin, V. N. "Creative industry in the Russian economy: Reality and potential in service activities." Services in Russia and Abroad 17, no. 5 (2023): 69–77. https://doi.org/10.5281/zenodo.10425637.

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<em>The trend of the post-industrial economy towards the development of creative industries is relevant because it allows creating high-tech jobs, increases the efficiency of service activities, creates competitive advantages for firms, and improves the quality of customer service. One of the first fundamental research in the field of creative industries was the work of John Hawkins, based on which he later wrote university textbooks on the topic. This study analyzes the creative industries in the UK and their role in the economic development of the country. In subsequent years, a lot of resea

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5

Bharadwaj, Sundar G., P. Rajan Varadarajan, and John Fahy. "Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions." Journal of Marketing 57, no. 4 (1993): 83–99. http://dx.doi.org/10.1177/002224299305700407.

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The purpose of competitive strategy is to achieve a sustainable competitive advantage (SCA) and thereby enhance a business's performance. The authors focus on the distinctive organizational skills and resources underlying SCA in service industries and the moderating effects of the characteristics of services, service industries, and firms within an industry on the skills and resources underlying a business's competitive positional advantages. The proposed conceptual model of SCA in service industries and propositions builds on relevant literature in the fields of marketing, strategic managemen

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6

Goto, Kazuhiro. "Risk Service Industries." Hokengakuzasshi (JOURNAL of INSURANCE SCIENCE), no. 605 (2009): 73–92. http://dx.doi.org/10.5609/jsis.2009.605_73.

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7

Hawthorn, John. "Food service industries." Proceedings of the Royal Society of Edinburgh. Section B. Biological Sciences 87, no. 3-4 (1986): 263–68. http://dx.doi.org/10.1017/s026972700000436x.

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SynopsisThis paper deals with a miscellaneous group of food-related industries not directly covered by the principal papers of the Symposium. Some of these serve the needs of larger processing companies for intermediates. Others produce a variety of products for retail sale. Few are large employers of labour or capital but cumulatively they make a significant contribution to the Scottish economy. The paper lists the type of manufacture in some detail, and the product range—from tripe dressing to confectionery—is too wide to permit easy classification.These industries serve a virtually non-expa

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8

S. T. "The Service Industries." Business History Review 64, no. 3 (1990): ix—x. http://dx.doi.org/10.1017/s0007680500058591.

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9

Damien, Broussolle. "Service, Trade in Services and Trade of Services Industries." Journal of World Trade 48, Issue 1 (2014): 31–58. http://dx.doi.org/10.54648/trad2014002.

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The paper focuses on the issue of international cross-border trade in services. It argues that its current understanding may be quite misleading because the concept of service is not accurately delineated and because available data are not appropriately understood. First, bearing in mind Hill's (1999) service definition, the paper discusses the extent of service-producing activities. It stresses that 'services' producing 'knowledge capturing products' should be recognized as genuine goods-producing activities. It also asserts that cross-border trade in genuine services is still scarce, even if

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10

BEKMIRZAYEV, MIRZOHID, and JAVOHIR XOLIKOV. "PROSPECTS FOR THE DEVELOPMENT OF SERVICE INDUSTRIES." Scientific and Technical Journal of Namangan Institute of Engineering and Technology 8, no. 1 (2023): 233–37. https://doi.org/10.5281/zenodo.7952222.

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In this article, the development of the service industry in the conditions of ensuring economic stability, increasing its importance, the economic analysis of the activity of the service industry today, and the further development of the service network in the future are described in detail. Service sector - part of the economy, which includes all types of commercial and non-commercial services; a consolidated general category that includes the reproduction of various types of services provided by enterprises, organizations, and individuals. It is customary to include culture, education, healt

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11

Mudasiru Olawale Ibrahim. "Strengthening TVET in Nigeria to meet the industry 4.0 needs in the changing world of works." World Journal of Advanced Research and Reviews 19, no. 1 (2023): 580–87. http://dx.doi.org/10.30574/wjarr.2023.19.1.1338.

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The modern workplace had dramatically changed because the nature of work, workforce and work relations had changed; hence, the changes in the needs of industries. The aim of this study was to examine the relationship between Nigerian industries and the factor inputs that formed the needs of industries with keen aim on the Technical and Vocational Education and Training. Using the Central Bank of Nigeria Data, Vector Autoregression was used to test the relationship among the series of yearly output of all industries and the service sector in Nigeria from 1982 to 2021. The Technical and Professi

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12

Mudasiru, Olawale Ibrahim. "Strengthening TVET in Nigeria to meet the industry 4.0 needs in the changing world of works." World Journal of Advanced Research and Reviews 19, no. 1 (2023): 580–87. https://doi.org/10.5281/zenodo.10254280.

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The modern workplace had dramatically changed because the nature of work, workforce and work relations had changed; hence, the changes in the needs of industries. The aim of this study was to examine the relationship between Nigerian industries and the factor inputs that formed the needs of industries with keen aim on the Technical and Vocational Education and Training. Using the Central Bank of Nigeria Data, Vector Autoregression was used to test the relationship among the series of yearly output of all industries and the service sector in Nigeria from 1982 to 2021. The Technical and Professi

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13

Dr. A. Venkatachalam, Dr A. Venkatachalam, and A. Kalidass A. Kalidass. "Time Management of Employees in Service Industries." Paripex - Indian Journal Of Research 3, no. 7 (2012): 1–2. http://dx.doi.org/10.15373/22501991/july2014/17.

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14

Adhikari, Yadav. "Effect of Education on Service Quality of Service Industries." Social Inquiry: Journal of Social Science Research 4, no. 1 (2022): 64–83. http://dx.doi.org/10.3126/sijssr.v4i1.64807.

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The service sectors always focus to upgrade and improve the service quality when they pursue the new product or services to the customers. Based on the service quality literature, this paper assesses the five dimension of SERVQUAL model and make a gap analysis including antecedents of gaps and effects of education to mould the service quality in different organizational settings, most importantly in the service sector. To collect the information and knowledge on service quality, different service quality literature, practices as well as notions of the service delivery of different service sect

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15

Özdemir, Abdulkadir, and Hasan Asil. "The Effect of IT on After-sales Service in Small- and Medium-Sized Industries." TELKOMNIKA Indonesian Journal of Electrical Engineering 16, no. 1 (2015): 131. http://dx.doi.org/10.11591/tijee.v16i1.1596.

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<p>In a world where competition is based on quality of service, quality distance between products becomes smaller day by day. Nowadays, after-sales service can be considered as an inseparable part of industrial products. The development of IT has paved the way for offering better services for customers in a shorter time in a way that these days it is called the electronic after-sales service. Based on this, the present research has analyzed the effect of using IT on after-sales service in small- and medium-sized industries. This research is a causal or a posteriori one which tries to ans

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16

Huang, Yan, Xiaoxia Wu, and Yong’e Li. "Spatial Pattern Evolution and Influencing Factors on Industrial Agglomeration: Evidence from Pearl River Delta Urban Agglomeration." Journal of Environmental and Public Health 2022 (June 20, 2022): 1–16. http://dx.doi.org/10.1155/2022/6477495.

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In order to clarify the spatial pattern and influencing factors on industrial agglomeration in urban agglomerations, based on the data of prefecture-level cities from 2006 to 2018, this paper uses spatial standard deviation ellipse to analyze the spatial pattern evolution of manufacturing, producer services, consumer services, and foreign-invested industries and takes a dynamic spatial Durbin model to empirically test the influencing factors of industrial agglomeration in Pearl River Delta (PRD) urban agglomeration. The main conclusions are as follows: 1) the degree of industrial agglomeration

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17

Klingner, Stephan, Stephanie Pravemann, and Michael Becker. "Service productivity in different industries – an empirical investigation." Benchmarking: An International Journal 22, no. 2 (2015): 238–53. http://dx.doi.org/10.1108/bij-04-2013-0047.

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Purpose – The purpose of this paper is to quantitatively evaluate of the current status of productivity management of industrial and non-industrial service companies in Germany. Based on that knowledge, best practices and needs regarding tools and methods can be identified. Design/methodology/approach – In two qualitative pre-studies the theoretical foundation of service productivity was built. Using this knowledge, a quantitative empirical survey was conducted, including almost 2000 service companies. The sampling frame was based on a company database provided by Hoppenstedt. Samples were ran

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18

Graedel, T. E. "Greening the Service Industries." Service Industries Journal 23, no. 5 (2003): 48–64. http://dx.doi.org/10.1080/02642060308565623.

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19

&NA;. "Logistics in Service Industries." Journal of Clinical Engineering 16, no. 6 (1991): 527. http://dx.doi.org/10.1097/00004669-199111000-00017.

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20

Allon, Gad, and Awi Federgruen. "Competition in Service Industries." Operations Research 55, no. 1 (2007): 37–55. http://dx.doi.org/10.1287/opre.1060.0337.

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21

Lloyd, Bruce. "Management in service industries." Long Range Planning 24, no. 2 (1991): 121. http://dx.doi.org/10.1016/0024-6301(91)90119-9.

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22

Ushkova, Tat'yana. "CREATIVE INDUSTRIES AS A SPECIFIC SERVICE SECTOR." Actual directions of scientific researches of the XXI century: theory and practice 12, no. 2 (2024): 19–31. http://dx.doi.org/10.34220/2308-8877-2024-12-2-19-31.

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The modern economy is undergoing processes of structural transformation. The economies of developed countries go through these transformations somewhat earlier, and the economies of developing countries - with a time shift. At the same time, one of the general fundamental trends is a decrease in the share of traditional sectors, in particular industry, in the output structure. As a result, there is a transition to a post-industrial economy. The transformation processes do not end there. The quantitatively developing tertiary (service) sector of the economy is also changing its structure. It hi

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23

Chen, Yu Qing, and Wen Ping Wang. "Research on Key Service Factors’ Identification of Producer Service Value Network of China’s High-End Manufacturing Based on Grey Relational Analysis." Advanced Materials Research 933 (May 2014): 807–12. http://dx.doi.org/10.4028/www.scientific.net/amr.933.807.

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The identification of key producer service factors is of great significance to promote the producer service network construction and speed up the high-end manufacturing development. Based on grey relational analysis theory, this research proposes the methods to identify the key service factors of China's high-end manufacturing producer service value network, and then validates it by the relevant industries data and practical application analysis. The global analysis shows that the key producer service factors are scientific research and technical services, business services, and financial serv

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24

Riofita, Hendra, and Muhammad Amjed Iqbal. "Enhancing Islamic Higher Education Image as the Halal Industry Driving Indonesian Halal Industries." Journal of Digital Marketing and Halal Industry 4, no. 1 (2022): 77–90. http://dx.doi.org/10.21580/jdmhi.2022.4.1.12439.

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Islamic higher education image as the halal industry driving Indonesian halal industries should be improved along with the increasing role of higher educations to succeed halal industry, through the services provided to the implementation of three pillars in the fields of academics, research and supporting elements or community services. This study aims to develop e-halal service quality, as an electronic service to enhance the image. Considering that electronic services are part of service innovation, and there is not enough evidence for such service innovation to enhance image, this study al

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25

Jin, Yanan, and Guoli Ou. "The Impacts of High-Speed Rail on Producer Service Industry Agglomeration: Evidence from China’s Yangtze River Delta Urban Agglomeration." Sustainability 15, no. 4 (2023): 3581. http://dx.doi.org/10.3390/su15043581.

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The construction of the high-speed rail (HSR) network in China has greatly weakened the spatial barriers to the flow of production resources, which has become a key factor affecting the spatial layout of the producer service industry. Based on the panel data of 26 cities in the Yangtze River Delta urban agglomeration from 2005 to 2018, this paper uses a multi-phase difference-in-difference (DID) model to examine the impacts of HSR services on the agglomerations of the producer service industry and its subdivision industries from two perspectives, namely, specialized agglomeration and diversifi

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26

Keaveney, Susan M. "Customer Switching Behavior in Service Industries: An Exploratory Study." Journal of Marketing 59, no. 2 (1995): 71–82. http://dx.doi.org/10.1177/002224299505900206.

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Customer switching behavior damages market share and profitability of service firms yet has remained virtually unexplored in the marketing literature. The author reports results of a critical incident study conducted among more than 500 service customers. The research identifies more than 800 critical behaviors of service firms that caused customers to switch services. Customers’ reasons for switching services were classified into eight general categories. The author then discusses implications for further model development and offers recommendations for managers of service firms.

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27

Kong, Lingming, and Xize Geng. "Influence of Integration of Advanced Manufacturing and Modern Service on Regional Economic Development." Northeast Asian Business and Economics Association 4, no. 1 (2023): 15–25. http://dx.doi.org/10.51156/jnabe.2023.4.1.15.

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Purpose - Manufacturing is closely linked to productive services, with cross-infiltration between the two industries, blurring industry boundaries, emerging new industries and models, and a clear trend of deep integration. The integrated development of manufacturing and productive service industry not only helps to solve the difficulties faced by the manufacturing industry but also promotes the transformation and upgrading of the service industry. Design/Methodology/Approach - The historical origin of manufacturing and the productive service industry is revealed by summarizing and commen

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28

Bing Zhao, and Rungting Tu. "Performance Evaluation of Service Recovery Different Service Industries." International Journal of Digital Content Technology and its Applications 7, no. 6 (2013): 462–69. http://dx.doi.org/10.4156/jdcta.vol7.issue6.52.

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29

P., K. Paul, S. Aithal P., Saavedra Ricardo, Aremu Bashiru, and Baby Pappachan. "Cloud Service Providers: An Analysis of Some Emerging Organizations and Industries." International Journal of Applied Engineering and Management Letters (IJAEML) 4, no. 1 (2020): 172–83. https://doi.org/10.5281/zenodo.3841654.

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Cloud Computing is one of the important service providers in the modern IT and Computing market. This is the service for offering hardware, software, applications, operating systems, platforms and complete IT systems through the internet and similar services. There are different models and service opportunities in Cloud Computing. Day by day such service i.e. its types are increasing and including service providers. The Service models viz. SaaS, IaaS, PaaS are most popular since long back and from recent past other focused service models on security, storage services as well. As far as types a

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30

Lesser, Barry, William J. Coffey, and James J. McRae. "Service Industries in Regional Development." Canadian Public Policy / Analyse de Politiques 16, no. 4 (1990): 465. http://dx.doi.org/10.2307/3550874.

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31

Hashim, Mohammad. "Measuring Reliability in Service Industries." Management Decision 25, no. 4 (1987): 46–51. http://dx.doi.org/10.1108/eb001462.

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32

Bell, D. A. "Employment. Manufacturing versus service industries." Electronics and Power 31, no. 9 (1985): 642. http://dx.doi.org/10.1049/ep.1985.0398.

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33

Leigh, Thomas W. "Competitive assessment in service industries." Planning Review 17, no. 1 (1989): 10–19. http://dx.doi.org/10.1108/eb054243.

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34

Hollins, William J. "Design in the SERVICE INDUSTRIES." Design Management Journal (Former Series) 3, no. 1 (2010): 76–82. http://dx.doi.org/10.1111/j.1948-7169.1992.tb00591.x.

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35

Herbig, Paul, and John Milewicz. "Marketing Signals in Service Industries." Journal of Services Marketing 8, no. 2 (1994): 19–35. http://dx.doi.org/10.1108/08876049410058415.

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36

Johnston, Robert. "Service Industries - Improving Competitive Performance." Service Industries Journal 8, no. 2 (1988): 202–11. http://dx.doi.org/10.1080/02642068800000030.

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37

Alic, John A. "Technology in the service industries." International Journal of Technology Management 9, no. 1 (1994): 1–14. http://dx.doi.org/10.1504/ijtm.1994.025559.

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38

Rosenblum, Jeffrey, Arpad Horvath, and Chris Hendrickson. "Environmental Implications of Service Industries." Environmental Science & Technology 34, no. 22 (2000): 4669–76. http://dx.doi.org/10.1021/es9914083.

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39

Sarathy, Ravi. "Global strategy in service industries." Long Range Planning 27, no. 6 (1994): 115–24. http://dx.doi.org/10.1016/0024-6301(94)90169-4.

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40

Bouquet, Cyril, Louis Hébert, and Andrew Delios. "Foreign expansion in service industries." Journal of Business Research 57, no. 1 (2004): 35–46. http://dx.doi.org/10.1016/s0148-2963(02)00282-5.

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41

Asher, J. M. "Quantifying quality in service industries." Total Quality Management 1, no. 1 (1990): 89–94. http://dx.doi.org/10.1080/09544129000000010.

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42

Silvestro, Rhian, Robert Johnston, Lin Fitzgerald, and Chris Voss. "Quality Measurement in Service Industries." International Journal of Service Industry Management 1, no. 2 (1990): 54–66. http://dx.doi.org/10.1108/eum0000000002803.

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43

Van Dierdonck, R., and G. Brandt. "Materials management in service industries." Engineering Costs and Production Economics 19, no. 1-3 (1990): 157–63. http://dx.doi.org/10.1016/0167-188x(90)90038-j.

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44

Lambrecht, Anja, Katja Seim, Naufel Vilcassim, et al. "Price discrimination in service industries." Marketing Letters 23, no. 2 (2012): 423–38. http://dx.doi.org/10.1007/s11002-012-9187-0.

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45

Candilis Ed, Wray O. "United states service industries handbook." International Executive 30, no. 2-3 (1988): 29–30. http://dx.doi.org/10.1002/tie.5060300210.

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46

Asakawa, Kazuhiro, Kiyohiko Ito, Elizabeth L. Rose, and D. Eleanor Westney. "Internationalization in Japan’s service industries." Asia Pacific Journal of Management 30, no. 4 (2012): 1155–68. http://dx.doi.org/10.1007/s10490-012-9325-5.

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47

Poonam, Kumari Labh Karna. "Input-Output Analysis: Understanding the Interconnectedness of the Economy." APPLIED SCIENCE PERIODICAL XXVII, no. 1, February 2025 (2025): 10–29. https://doi.org/10.5281/zenodo.15252132.

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<em>               Input-output analysis can be defined as a systematic organizational modeling technique which offers a closer look at the linkages among industries in an economy. It concerns itself with the flow of goods and services across sectors and provides valuable insights about economic structures, supply chains, and the possible effects of economic shocks. The idea that industries are interconnected is advanced in the core concept of input-out or the affair analysis. One sector’s output becomes other sector’s input for its utilizati

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48

Lee, Joongyeup, Beomsoo Kim, and Ae Ri Lee. "Priority evaluation factors for blockchain application services in public sectors." PLOS ONE 18, no. 3 (2023): e0279445. http://dx.doi.org/10.1371/journal.pone.0279445.

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Blockchain is rapidly becoming established as the core technology of the Fourth Industrial Revolution. By combining blockchain to improve processes in existing industries, innovative new services will emerge, but services not effectively applied by blockchain will also develop. This study investigated the factors to be considered when applying the characteristics of blockchain technology to business. We developed a framework of blockchain service utility evaluation indexes using the analytic hierarchy process method. The Delphi method is used to identify highly effective blockchain application

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49

Xu, Ziyan, Xiaoxu Feng, and Jiechang Xia. "The Promotion of Deep Integration of Modern Service Industry and Advanced Manufacturing Industry." China Finance and Economic Review 10, no. 1 (2021): 86–101. https://doi.org/10.1515/cfer-2021-0005.

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Abstract Industry integration is a significant trend in modern economic system and industrial development. It has been proved by both theory and practice that choosing the path of integrated development is the inevitable course for expanding the modern industrial system, extending the industry boundary and improving industry competitiveness. The modern service industry and advanced manufacturing industry with the core feature of innovation and development under the leadership of technology need to satisfy the high standard and requirement of development quality, comprehensive competitiveness,

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50

Sciulli, Lisa M. "Service Brand Loyalty Antecedents: A Multimodal Analysis of Brand Name Attributes, and Attitudes Toward Services and Advertisements." American Business Review 26, no. 2 (2023): 578–600. http://dx.doi.org/10.37625/abr.26.2.578-600.

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The study investigates service brand loyalty antecedents as evidenced by brand name attributes and attitudes toward services and advertisements. Print advertisements from ten service industries are analyzed using multiple regression. A model is provided examining the influences of service type, brand name attributes, and attitudes toward the services and advertisements on respondent propensity for service brand loyalty. Significant loyalty resulted with all advertisements for attitudes toward the service provided and the advertisement with exception for airlines. Brand name attributes impacted

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