Dissertations / Theses: 'Service Occupations'

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Mastracci, Sharon Hogan. "Labor and service delivery training programs for women in non-traditional occupations /." Access restricted to users with UT Austin EID Full text (PDF) from UMI/Dissertation Abstracts International, 2001. http://wwwlib.umi.com/cr/utexas/fullcit?p3037525.

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Dean-Shapiro, Laura. "Gender at Work: The Role of Habitus and Gender-Performance in Service Industry Occupations." ScholarWorks@UNO, 2009. http://scholarworks.uno.edu/td/975.

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This study examines the relationship between gender roles and habitus in service industry occupations. It draws primarily from the works of Pierre Bourdieu and Judith Butler. Data includes an exploratory focus group, non-participant observations and interviews with women currently or formerly employed as bartenders, bar backs, servers, or hostesses. The main themes that emerged included how habitus is affected by views of employment, drug and alcohol use, the naturalization of gender roles, and the effect of appearance standards. This study supports previous feminist works that posit that gender as a performance, not a biological trait. Further this performance is used to navigate specific social experiences such as those in a workplace. This paper also comments on current enforcement of Title VII with reference to gender discrimination.

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King, Lindsey M. Kalleberg Arne L. "Are front-line service occupations transitional or dead-end? the case of waiters and waitresses /." Chapel Hill, N.C. : University of North Carolina at Chapel Hill, 2007. http://dc.lib.unc.edu/u?/etd,878.

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Thesis (M.A.)--University of North Carolina at Chapel Hill, 2007.
Title from electronic title page (viewed Dec. 18, 2007). "... in partial fulfillment of the requirements for the degree of Master of Arts in the Department of Sociology." Discipline: Sociology; Department/School: Sociology.

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Ott, Brian. "Sense Work: Inequality and the Labor of Connoisseurship." Thesis, University of Oregon, 2018. http://hdl.handle.net/1794/23720.

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This dissertation examines the intersections of the body, senses, and labor within a Post-Fordist, consumption based economy. Data was collected via ethnographic research of specialty coffee baristas. The concepts of “sense work,” “taste frameworks,” and “minimum wage connoisseurship” are introduced for identifying the social components of sensory experience. The specialty coffee industry serves as one examples of a larger “taste economy.” This research demonstrates how sensory experience can fall under management control and aid in the development of a new, niche “consumer market” (Otis 2011), characteristic of Post-Fordism. Additionally, an examination of the boundary work and identity formation within the specialty coffee industry provides new insights into how the body and the senses are implicated in the production and reproduction of class inequality.

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Greer, Cathy. "Comparison of the prevalence of adult children of alcoholics between nursing and noncaretaking occupations." Virtual Press, 1994. http://liblink.bsu.edu/uhtbin/catkey/897488.

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Theoretical speculation implies Adult Children of Alcoholics (ACOAs) are drawn in disproportionate numbers to caretaking occupations. This study compared the prevalence of ACOAs between nursing and noncaretaking occupations. A cover letter, demographic questionnaire, and Children of Alcoholics Screening Test (CAST) were distributed to a random sample of 196 registered nurses and 184 noncaretaking employees at a large metropolitan hospital. Seventy-nine nursing and 104 noncaretaking occupations respondents completed the questionnaires.Comparison of demographic data for nursing and noncaretaking occupations revealed similar composition regarding age, number of marriages, and race. There were more male, divorced, widowed, and first born respondents in noncaretaking occupations than in nursing.ACOAs were identified in 21.5% of nursing respondents and 19.2% of noncaretaking occupation respondents. Chi-square showed no significant difference between the proportion of ACOAs in nursing and noncaretaking occupations at the .05 level of confidence. Thus, the null hypothesis was not rejected. This study found ACOAs are not drawn in disproportionate numbers to nursing.
School of Nursing

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Selzer, Veronika [Verfasser], and Jan H. [Akademischer Betreuer] Schumann. "Managing Role Stress in Service Occupations: Addressing Gaps in Boundary Spanner Research / Veronika Selzer ; Betreuer: Jan H. Schumann." Passau : Universität Passau, 2017. http://d-nb.info/1148753621/34.

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Selzer, Veronika Luisa [Verfasser], and Jan H. [Akademischer Betreuer] Schumann. "Managing Role Stress in Service Occupations: Addressing Gaps in Boundary Spanner Research / Veronika Selzer ; Betreuer: Jan H. Schumann." Passau : Universität Passau, 2017. http://d-nb.info/1148753621/34.

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Selzer, Veronika Luisa [Verfasser], and Jan Hendrik [Akademischer Betreuer] Schumann. "Managing Role Stress in Service Occupations: Addressing Gaps in Boundary Spanner Research / Veronika Selzer ; Betreuer: Jan H. Schumann." Passau : Universität Passau, 2017. http://d-nb.info/1148753621/34.

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Hess, Ka Yan. "A study on the discernment by occupational therapists on whether mental health service users' occupations of a spiritual nature are health seeking behaviours or manifestations of illness." Master's thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/11438.

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Includes abstract.
Includes bibliographical references (leaves 69-75).
Spirituality has been a topic of debate in occupational therapy. However, incorporating spirituality into occupational therapy practice has remained a challenge due to its subjective nature. Limited exploration has been done on how clinical reasoning may assist occupational therapists in this regard within mental health practice, especially within the African context. In this study, the clinical reasoning process used by occupational therapists in determining whether their clients’ spiritual occupations were health seeking behaviours or manifestations of a psychiatric illness are described. Five occupational therapists within mental health practice were interviewed and transcribed data were analysed using Nvivo and Stake (2006)’s cross case analysis worksheets. Member checking, peer reviews, research journal, data triangulation and visual presentation of data were used to enhance research rigor.Three themes emerged from the study: Clinical Reasoning: Complex, dynamic and multi-layered; Multiple resources: People as key; and Rewarding and challenging experience.

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Fuller, Lorna Pattrice. "The Impact of Participation in Workplace Adult Education Programs on Low-Income Single Mothers Working in Healthcare Service Occupations." Cleveland State University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=csu1631818610653344.

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Vaughn, Jonathan Scott. "The Firefighter, The Babysitter, and The Sacrificial Lamb: Identity and Consent Among Customer Service Supervisors." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1243962382.

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Hoover, David J. "A concurrent validation study of the United States Employment Service's validity generalization job family four scores." Diss., Virginia Polytechnic Institute and State University, 1987. http://hdl.handle.net/10919/82623.

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The United States Employment Service has implemented a recently developed testing program. The Validity Generalization (VG) Testing Program, adopted its name from the meta-analytic technique which cumulates the findings of test validation studies. For this testing program, predictors were developed for five job families based on a validity generalization study of 515 validation studies. The Employment Service claims that these predictors are valid and virtually all jobs are covered in the five job families. This study is a direct test of the validity of one of the five predictors, Job Family IV Validity Generalization percentile scores. (The Employment Service estimates its true validity is .53.) Secondly, two potential moderators of that predictor's validity were investigated: jobs and locations. Three "computing and account recording" clerical jobs and two locations were examined. Finally, evidence of whether general abilities were better predictors of performance than specific abilities was examined, since the testing program's predictors are comprised of composite, general ability scores. A concurrent validation study was conducted with 219 clerical bank employees. Two predictors, the General Aptitude Test Battery (GATB) and the American Bankers Association's test battery, were administered. Two criteria measures were obtained, supervisory ratings on the Descriptive Rating Scale for all subjects, and, objective measures - strokes per hour - for proof operators. The observed validity for Job Family IV's predictor with the global DRS criterion was .16, Observed validity with a composite of DRS dimensions was .19. Corrected for attenuation, those coefficients were .18 and .20 respectively. However, general cognitive ability measures appeared to be slightly better than the percentile scores at predicting performance. While there was no statistical evidence of moderators, the relatively small effect size resulted in low power for the tests and may account for the results. Nevertheless, the evidence raised questions about the possible existence of situational moderators. Finally, measures of general ability did not appear to predict performance better than measures of specific abilities.
Ph. D.

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Evertsson, Lars. "Välfärdspolitik och kvinnoyrken : organisation, välfärdsstat och professionaliseringens villkor." Doctoral thesis, Umeå University, Sociology, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-28.

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The relationship between the Swedish state’s welfare political commitments and the emergence and development of three female-dominated welfare state occupational groups - nurses, home relief helpers and occupational therapists - is at the heart of this thesis. The primary aim is to study the professional possibilities and limitations created by the state’s welfare political commitments in health care, family policy and rehabilitation.

The thesis emphasises the importance of regarding the state as a historically conditioned actor and as an organisation of organisations. The state is not a unified and static actor and this makes it difficult to speak of the state’s relationship to different welfare occupations in general terms. Nurses, home relief helpers and occupational therapists have encountered the state in different historical contexts and established ties to different parts of the state. Abbott’s (1988) term jurisdiction is used to characterise the area within welfare politics that nurses, home relief helpers and occupational therapists have made claims on or been allotted. The struggle for jurisdiction takes place on three, analytically separate but in reality interconnected arenas. These arenas are the workplace, the media arena and the legal arena. The thesis limits itself to the legal arena, that is, the state’s administrative, planning and legislative structures. At the centre of the analysis of the legal arena are the Swedish Government Commission and the welfare political reform work that to a large degree has been formed by these institutions’ function and work.

An important conclusion from these three case studies is that the state’s welfare political commitments have been central for the emergence of nurses, home relief helpers and occupational therapists and their development into welfare state occupational groups. The state’s welfare political ambitions have contributed considerably to the transformation of nurse, home relief helpers and occupational therapists into modern occupational groups. Dependency on the state has not always been easy to handle however. The state’s welfare political interests have often contradicted the wishes of the professions regarding the content, length and organisation of training programmes, as well as regarding continuing education and licensing. The state has been unwilling to provide more training than deemed necessary from a welfare political perspective. An important conclusion from this study is that it is difficult for welfare state occupational groups to steer their professional project in a direction that falls outside of the state’s welfare political commitments.

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CHEN, JIN. "STORIES OF ARCHITECTURE AS A PROFESSIONAL SERVICE OCCUPATION." University of Cincinnati / OhioLINK, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1069272050.

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Chang, Pei-Jen. "Factors influencing occupational health nursing practice." Thesis, King's College London (University of London), 1994. https://kclpure.kcl.ac.uk/portal/en/theses/factors-influencing-occupational-health-nursing-practice(117dd5b4-81ff-45dd-8966-3ea83809c449).html.

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Wharton, Steve. "Au service du marechal? : French documentary under German occupation." Thesis, Aston University, 1991. http://publications.aston.ac.uk/10272/.

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Following the fall of France in June 1940 and the installation of the Vichy Regime, government set about establishing its own New Order. A reprogramming of national consciousness was attempted through an emphasis on a return to traditional values which was disseminated in various fora. Despite publications on divers aspects of Vichy's propaganda machine, work on film production of the period has merely touched on mainstream documentary without further analysis. Such a lacuna appears inexplicable in light of the production of 550 or so documentaries between 1940 and 1944, especially in view of a 1948 comment by the film writer Roger Régent that documentary in many ways provided a focal point for the regime's wishes for "moralisation collective". This thesis sets out the first steps of a new evaluation of the role of documentary during the Occupation. After an overview of the changes to the industry and the ideological framework of the Révolution nationale, the thesis discusses theories of propaganda together with direct examples of Vichy propaganda documentary. The 'control' thus established is then applied to an examination of the 'Arts, Sciences, Voyages' series of documentary screenings (1941-43) and the Premier congrès du film documentaire (1943), tracing thematic and ideological consonances and evaluating the use of documentary film of the Occupation in the Service of the Marshal.

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Stickley, Anna. "An exploration of occupational therapy practice in social enterprises in the UK." Thesis, University of Northampton, 2015. http://nectar.northampton.ac.uk/7482/.

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Introduction: Occupational therapy in the UK has been heavily shaped by the medical model, however developments within the occupational therapy profession that have led to a re-focussing on the centrality of occupation for health have resulted in the need for new areas for practice outside of traditional, medicalised settings. The recent changing landscape of health and social care provision in the UK provides occupational therapists with new and different environments for practice. This research explored the provision of occupational therapy within social enterprises in the UK, and the compatibility of the occupational therapy philosophy with a social enterprise model. Methods: This mixed methods exploratory study that was conducted within the pragmatic paradigm and had two phases. In Phase 1, twenty-one online questionnaires were completed by occupational therapists working in social enterprises in the UK and focused on their practice and the social enterprise they work for. Social enterprises that employed occupational therapists were also identified through desk based research. In Phase 2, eight of these social enterprises (which were identified in Phase 1) participated as case studies, using case study methodology to explore occupational therapists perceptions of their practice; service users’ experiences; and the social entrepreneur’s involvement in the provision of occupational therapy. The data collection in the case studies consisted of twenty-six semi-structured interviews with occupational therapists, social entrepreneurs and service users; unstructured observation and formal documentation was used for triangulation. The interviews were analysed using qualitative thematic analysis and the findings of the case studies were combined with findings from Phase 1. Findings: Social enterprise has been used as an effective model for implementing holistic occupational therapy services that promote health, wellbeing and occupational justice. Occupational therapists benefit social enterprises to achieve their social and business aims. Funding social enterprise start-ups and ensuring their sustainability continues to be a challenge and government policy needs to be supported with finance to implement it, without which there is a risk of private companies taking over public sector services. Conclusions: Social enterprises can provide an environment where occupational therapists have freedom to practise according to the principles of their profession without the limitations of the medical model and in a socially inclusive environment. Social enterprise can provide a rewarding and satisfying environment for occupational therapists to practise in client centred, holistic ways. The current health and social care climate provides many opportunities for occupational therapists to create and shape their own environments for practise. Alternatively, occupational therapists may need to promote the profession to existing social enterprises to gain employment in the new organisations that deliver public services.

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Maher, Matthew J. "Service Length and Resilience as They Contribute to Burnout in Volunteer Emergency Service Personnel| A Quantitative Analysis." Thesis, Capella University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10977163.

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The topic of the study was burnout amongst volunteer emergency service personnel in a Northeastern state. An understanding of the role burnout plays in emergency service professionals exists in the literature; however, the current research expanded the understanding by focusing on volunteers. Years of experience and resilience were studied to determine if a relationship exists with burnout. Data analysis consisted of multiple regression analyses conducted for each subscale of the Maslach Burnout Inventory – Human Services Survey (emotional exhaustion, depersonalization, and personal achievement) (Maslach, Jackson & Leiter, 1996). Results concluded that resilience, as measured by the Resilience Scale (Wagnild & Young, 1993), was found to be statistically significant in its ability to predict emotional exhaustion and personal achievement, at the p < .05 significance level. Resilience significantly predicted emotional exhaustion subscale scores of the Maslach Burnout Inventory – Human Services Survey, β= -.25, t(82) = -4.36, p < .001. Resilience and length of service when considered together also explained a significant proportion of variance in emotional exhaustion scores R² = .92, F(2,82) = 9.65, p < .001. Resilience significantly predicted the personal accomplishment subscale, β = .21, t(82) = 5.19 p < .001. Resilience and length of service when considered together also explained a significant portion of the variance in personal exhaustion scores, R² = .25, F(2,82) = 13.91, p < .001. Results concluded that resilience was not a statistically significant predictor of the depersonalization subscale; β = - .07, t(82) = -1.72, p = .090. Length of service was not considered to be a statistically significant predictor for the subscales (emotional exhaustion, depersonalization, and personal achievement) at the .05 alpha level. Resilience and length of service when considered together did not explain a significant portion of the variance in depersonalization scores; R² = .04, F(2, 82) =1.90, p=.157. The regression analysis demonstrated that there was a low correlation between predictor variables of resilience, as measured by The Resilience Scale and length of service, r = .123. A stepwise regression analysis was also conducted and confirmed that the predictor variable of resilience held a greater control over the outcome variables in each regression analysis with a significant outcome. Study implications centered around a recognition that volunteer emergency service personnel can be affected by the work they perform in many similar ways as their paid counterparts. Further research is recommended to increase understanding of the relationship that other demographics and factors may play in the depletion of resilience and development of burnout in related professionals.

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Parry-Jones, Beth. "Innovative practice and occupational stress in care management." Thesis, Bangor University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.275178.

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Riccio, Steven J. "Government and administrative practices in occupational training." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1998. http://www.kutztown.edu/library/services/remote_access.asp.

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Chubarova, Tatiana Vladimirovna. "Occupational welfare in Russia with special reference to health care." Thesis, London School of Economics and Political Science (University of London), 2001. http://etheses.lse.ac.uk/1663/.

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Relying on new empirical data, derived from a survey, and supplemented by an extensive study of available secondary material, this thesis represents the first attempt systematically to explore key issues regarding occupational welfare in Russia, with special reference to health care. The thesis is divided into three parts: a discussion of the problematic; an investigation of the evolution of policy; and an examination of primary and secondary empirical data. The fundamental theoretical problems of occupational welfare are approached in the light of research in the West, in the Soviet Union and in post-Soviet Russia with emphasis both on divergences and commonalities. It is argued that any endeavour to separate Soviet and Western experiences is artificial and ultimately unproductive. Rather, the analytical penetration of ideological barriers renders possible an examination of their fruitful interaction. On the basis of existing knowledge two perspectives of occupational welfare -- social policy and organisation -- are introduced. An attempt to formulate a general definition of the notion of occupational welfare is also made. The evolution of occupational welfare and in particular its health care component are examined in their context, from the Tsarist era, during the Soviet Union and through to post-Soviet times, with a concrete aim of elucidating any continuities in policy pathways. Contemporary issues are associated with the initial outcomes of health reforms in the 1990s that are indispensable for projecting the future prospects of occupational welfare. The empirical component of the thesis reports the results of fieldwork carried out in Moscow between 1995 and 1997. The brief was to explore the contemporary status of occupational welfare in Russia in the context of changing social policy aims and methods evolving in the course of the transformation. The attitudes of senior managers of industrial enterprises providing in-kind health services for their employees were investigated, as were employers' actual health responsibilities in the light of the introduction of compulsory health insurance legislation. It is argued that occupational welfare has a distinct sphere of operation and offers potential, not only for the survival of the service area but also for its further development in the evolving socio-political environment. The thesis is a first step towards a deeper analysis of occupational welfare in Russia: an audit of outstanding issues, although not exhaustive, completes the account as an aid to further discussion and research.

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Dorin, Casey Shane. "A client evaluation of the personal support and development network." Thesis, University of British Columbia, 1990. http://hdl.handle.net/2429/28713.

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In recent years, there has been a trend in Canada towards a model of social assistance which is pro-active in getting people off social assistance and into the labour force. Despite the proliferation of supply-side focussed programs emphasizing training and employment-counselling, however, there has been little research and evaluation of workfare models in the Canadian context. The purpose of this study is to explore the primary and secondary effects, as perceived by the clients, of a three month employment-counselling program (PSDN) that serves long-term unemployed social assistance recipients in Edmonton, Alberta. The qualitative study utilizes a basic time series (A-B) design for exploratory-descriptive purposes. Four categories of participants in the PSDN program are identified: Reactive, Pro-active, Restricted and Reluctant. The findings suggest that policies and programs need to acknowledge the diversity and heterogeneity of problems being faced by the unemployed on social assistance. There are potential benefits in developing programs for the unemployed on social assistance which are flexible, positive, motivating, and supportive. Clients require different levels of interventions and services depending on their needs.
Arts, Faculty of
Social Work, School of
Graduate

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Schinbein, John Richard. "Occupational stress and the British Columbia Ambulance Service management staff." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape11/PQDD_0005/MQ41838.pdf.

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Kilfedder, Catherine J. "An interactional model of occupational stress in health service employees." Thesis, University of Stirling, 2003. http://hdl.handle.net/1893/21835.

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This large scale study (869 participants from a mental health Trust) employed a questionnaire based on an interactional model of occupational stress to investigate (i) burnout in psychiatric nurses, (ii) occupational stress in medics and the professions allied to medicine, (iii) job satisfaction in health service management and support staff, and (iv) the moderating effect of social support in health service personnel. A range of analytic procedures were used including hierarchical regression analysis. Levels of burnout in nurses were low overall, although a significant proportion reported higher levels of emotional exhaustion. Among nurses, negative affectivity and predictability acted as common factors across the three constructs of the burnout syndrome. Medics and professions allied to medicine (P.AM. 's) reported similar levels of stressors to each other. Role ambiguity, role conflict and predictability, in combination with negative affectivity, accounted for most of the reported work related stressors of medics and P.AM. 's. Levels of job satisfaction in management and support staff was on a par with their peers elsewhere. Role ambiguity, role conflict, job future ambiguity, control and non-occupational concerns had an influence on job satisfaction among management and support staff. A significant proportion of nurses, medics and P.AM.'s reported low levels of work support. Those most at risk in this regard appeared to be highly educated, community based, non-shift workers. Higher levels of support were associated with increased job satisfaction and lower levels of both emotional exhaustion and psychological distress. The model adopted in the present study, although not necessarily applicable to all occupational groups, had utility in understanding the complex relationships between variables in this population from a mental health Trust. Despite common themes emerging across occupational groups, clear differences were also apparent, reinforcing the need for tailor-made interventions in occupational stress. The results also highlighted the necessity of including individual characteristics and nonoccupational stressors in any consideration of occupational stress. Further recommendations for each occupational group and the NHS in general are discussed.

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Clark, Norma. "Occupational therapy supported education : a service user recovery focused theory." Thesis, Glasgow Caledonian University, 2014. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.712693.

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Segars, Terry. "The fire service : the social history of a uniformed working-class occupation." Thesis, University of Essex, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.235631.

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Tilmon-Kellum, Rosemary. "RTK Home Health Service." Thesis, California State University, Long Beach, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10599915.

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Home health care is heavily utilized to assist homebound clientele with a variety of medical needs. Home health services greatest population is the baby boomers. This population has multiple chronic medical problems that requires surgical intervention, disabilities that limit mobility, many suffer from a loss of mental capacities, or they suffer from depression which affects their physical and mental well-being. Because this population will continue to grow over the next several years, there will continue to be a growing need for home health care. RTK Home Health Services proposes to improve the home care delivered to this population by introducing a new psychological concept that is currently helpful in Psychiatry. The goal is to introduce this service during therapy sessions to decrease the emotional perception of pain by meditating. The full name of this service is Mindfulness Based Stress Reduction Techniques. It is accomplished by instituting meditation prior to therapy to convince the client to control and manipulate their perception to pain during therapy.

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Gamble, Robert Paul. "The health, physical fitness and occupational demands of Belfast's Ambulance Service." Thesis, Queen's University Belfast, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.333812.

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Yu, Tak-shun. "A study of the feasibility of occupational social work in the Hong Kong context." Hong Kong : University of Hong Kong, 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13991905.

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Davis, Paul E. "On-site occupational health services implemented at Worzalla Company." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002davisp.pdf.

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Barnes, Karin J. "Relationship of occupational therapy services to special education outcomes /." Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.

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Shaw, Thomas A. "Occupational personality of funeral service education students : congruence and variable interaction /." Available to subscribers only, 2005. http://proquest.umi.com/pqdweb?did=1068249541&sid=2&Fmt=2&clientId=1509&RQT=309&VName=PQD.

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Eales, Carole A. "Occupational stress amongst physiotherapists working within a National Health Service environment." Thesis, University of Sheffield, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.287353.

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Lai, Chun-Chin. "Teacher experiences predicting student achievement in Ohio occupational food service programs /." The Ohio State University, 1991. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487758680163089.

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Rugg, Susan Ann. "Factors influencing success and failure in newly-qualified occupational therapists entry into practice." Thesis, University of Exeter, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.390172.

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There is a long-standing shortage of occupational therapists (OT's) in the United Kingdom. Commentators suggest that this is partly due to the withdrawal of qualified practitioners, but the contribution to this situation of such therapists' withdrawal early in their career seems to have been largely ignored to date. This study explored junior occupational therapists' withdrawal from practice, within one year of qualification and their likelihood of withdrawing within the following year. The focus was on the early work experience of 206 newly-qualified British occupational therapists. It investigated the potential influence of a number of independent variables which have been associated with the retention, turnover and attrition of other health care workers. These included workers' age, gender, occupational stress and trait anxiety levels, as well as a discrepancy between their expected and actual practice. The study was longitudinal in nature collecting data from respondents both before, and one year' after, qualification. A range of purpose-designed questionnaires and a semi-structured interview were used. A variety of factors were found to be of influence. Respondents' retention in practice was linked to issues of support, resources, success with clients, job satisfaction, the desire to make use of and increase their skills and the extent to which work matched their personal values. Their likelihood of leaving practice within two years of qualification was associated with both their level of occupational stress, and a perception that practice had failed to meet their expectations. Respondents' tumover level was linked to issues of support, autonomy, respondents' desire to increase their skills, and a perceived discrepancy between their expected and actual practice. Finally, attrition was linked to this same discrepancy, as well as to issues of support, autonomy, respondents' health, job dissatisfaction, level of responsibility and unmet expectations of practice. Those who left practice also noted longstanding uncertainty about the wisdom and permanence of occupational therapy as a career. These results provided both fuel for discussion and the opportunity to make recommendations for future occupational therapy policy, education and practice.

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Breckenridge, Jenna. "Being person driven in a service driven organisation : a grounded theory of revisioning service ideals and client realities." Thesis, Queen Margaret University, 2010. https://eresearch.qmu.ac.uk/handle/20.500.12289/7406.

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This thesis presents a classic grounded theory study of Condition Management Programmes, which form part of the UK Government Initiative Pathways to Work. Condition Management Programmes provide short, work focused interventions to help people claiming incapacity benefits to return to employment. Delivered jointly between Jobcentre Plus and the NHS, or by providers within the private and voluntary sectors, health care practitioners working in Condition Management Programmes are often faced with competing priorities. This thesis has identified practitioners’ concern with being person driven in a service driven organisation, and presents the emergent grounded theory of Revisioning Service Ideals and Client Realities which explains conceptually the means through which this concern is continually resolved. Practitioners are conceptualised as ‘revisioning’ or making thoughtful, situational adaptations to their practice which either deviate from or retreat within service boundaries. By cycling iteratively between deconstructing and reinstating service ideals, practitioners are able to create a reverberating equilibrium between the expectations and realities of practice, negotiating a person driven approach without compromising service structures completely. The theory has been developed using the full complement of classic grounded theory procedures and is based on interviews with 35 practitioners and observations of 26 practitioner-client sessions. Additional informal observations, programme documentation, client case notes and extant literature were also included as data. The theory adds to current Condition Management literature by explaining the differences across and within programmes, highlighting some important considerations for future development and evaluation within welfare to work. Furthermore, the theory of Revisioning Service Ideals and Client Realities, on account of its conceptual nature, also demonstrates relevance outwith its substantive area. Most notably, offering contributions to current research on treatment fidelity, theories of organisations and bureaucracy, and professional and clinical reasoning by offering a conceptual explanation of the behaviour of practitioners in daily practice.

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Kolehmainen, Niina. "Optimising caseload management developing an intervention in children's occupational therapy /." Thesis, Available from the University of Aberdeen Library and Historic Collections Digital Resources, 2009. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=56247.

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Cameron, Ian David Henry. "Quality service management and police occupational culture in the Royal Ulster Constabulary." Thesis, University of Ulster, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393484.

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Rapp, Mackenzie Kaye. "Occupational Stressors Among Providers of HIV Prevention and Support Services." Scholar Commons, 2012. http://scholarcommons.usf.edu/etd/4210.

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Much literature has documented the high levels of burnout, stress, and grief in HIV physicians and nurses due to the challenging nature of the chronic, fatal disease with which they deal on a daily basis. Providers of social and HIV prevention services face similar challenges while working with stigmatized, terminally ill clients. However, since these latter occupations deal with social, rather than clinical interventions, their experiences may differ from those of medical personnel. Through open-ended interviews with HIV counselors, educators, case managers, and outreach workers, this exploratory study assesses the occupational stressors of providers of social and HIV prevention services in the Tampa Bay area. By addressing the factors that contribute to stress in HIV prevention work, coping strategies and structural interventions are recommended to an AIDS service organization to combat the ill effects of these problems.

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Archer, Lori R. "School-based occupational therapy services for students with emotional disturbance." The Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=osu1406030360.

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Hughes, Attracta Teresa. "District nurses, occupational theories and family carers : aspects of everyday nursing practice in Northern Ireland." Thesis, University of Ulster, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.390157.

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Snyder, Thomas R. "Customized training services : concerns of Ohio industry on Department of Development services between 1983-1985 /." The Ohio State University, 1986. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487267546983443.

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Culver, Mark D. "Assessing the influence of emotional intelligence on effective fire service leadership." Thesis, Capella University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3739783.

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This study was an examination of the correlation between fire officers’ emotional intelligence (EI) and their perceived leadership effectiveness. A review of the literature pointed out the need to further explore and understand the leadership effectiveness of fire officers, the levels of a fire officers’ EI, and the influence it may have on their effectiveness as a leader. Although EI has presented to be connected to leadership effectiveness, the problem is that it is not known how EI is connected to leadership effectiveness in relation to the unique leadership requirements of fire officers. Common leadership styles emerged from the literature as being transactional and transformational. The conceptual framework that guided this study was EI, as well as transactional and transformational styles of leadership. A non-experimental, quantitative design to examine the relationship between fire officers’ EI and leadership effectiveness was used, utilizing an online survey. The research question guiding this study was: What is the influence of emotional intelligence on fire officers’ leadership effectiveness? The sample consisted of 61 career fire officers in the United States. The statistical analysis indicated that EI score did not predict fire officers’ transformational or transactional leadership effectiveness.

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Yu, Tak-shun, and 余德淳. "A study of the feasibility of occupational social work in the Hong Kong context." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31977832.

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Faull, Andrew Gordon. "Personal identity and the police occupation in South Africa." Thesis, University of Oxford, 2015. http://ora.ox.ac.uk/objects/uuid:bc950730-26ff-4eea-af09-b54f980b398c.

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This thesis explores the question, 'Who do South African police officers think they are and how does this shape police practice?' Based on eight months of ethnographic fieldwork in Cape Town and the Eastern Cape province of South Africa in 2012/13, it is an exploration of the deep-seated perceptions, stories and imaginings that South African Police Service (SAPS) officers have of themselves, their occupation and their country, in the early twenty-first century. It unpacks how officers’ individual narratives shape, and are shaped by organisational narratives and forces, and how this interplay influences police practice in an unequal and violent young democracy. The thesis suggests that a job in the SAPS is primarily just that, a job. It is a means to strive and survive in a country saturated in vulnerability and risk. Most officers join the organisation after other dreams have slipped out of reach. Once recruited they re-write their self-narratives to accommodate their new circumstances. Recruited from lineages long-oppressed, the meaning and income the job brings to their lives is usually more important to them than the work they carry out. As a result, they seek first to please their institutional overseers and ease the pressure of the job. This is achieved by enacting institutional performances that promote the idea that the SAPS is a rational, effective, evidence-based and rule-bound organisation made of up well trained officers performing common-sense crime prevention tasks, while hiding the darker side of police work. Using carefully choreographed performances, the SAPS and its officers present a strategically crafted façade behind which individual officers strive to secure their sense of self. When the façade is challenged, some resort to violence in an attempt to garner the respect they seek.

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Young, Lisa. "iPawsome, LLC| A Healthcare Employee Well-Being Service." Thesis, California State University, Long Beach, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10839189.

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Employee burnout has been a toxic concern in today’s American workforce. The prevalence of stress in the healthcare workplace is costing America billions of dollars and leading to medical errors, absenteeism, and turnover. Research indicates that human-animal bond provides physical, physiological, and psychological health benefits for professionals. This project will present the benefit of human-animal interactions (HAI) therapy in promoting the well-being in healthcare professionals. It will address services which will deliver to healthcare employees in the convenience of their workplace as well as educate the reader about the role animals play in humans’ lives. A combined minimal overhead cost and scientifically-proven health benefits of HAI, overall enhanced feelings of employee well-being and decreased animal abandonment are the strengths to this project. Finally, a discussion outlining the market, feasibility, legal and regulatory considerations and the proposal of financial analysis to deliver the project’s value with specific services from the human-animal interactions program.

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Young, Heather Ann. "Role negotiation and role development of support personnel in occupational therapy service delivery." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ37992.pdf.

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Manaba, Nokuthula Pauline. "Occupational stress and ill health of correctional service workers / by Nokuthula P. Manaba." Thesis, North-West University, 2005. http://hdl.handle.net/10394/2349.

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Gunaratna, Kanchana Wimalee. "The impact of occupational stress on psychological well-being in the fire service." Thesis, Middlesex University, 2009. http://eprints.mdx.ac.uk/10166/.

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The research aimed to examine the impact of occupational stress on psychological well-being in the Fire Service. In particular, the research examined the impact of occupational stress (Uplifts and Hassles) and individual differences (Neuroticism, Extraversion, Mastery and Coping) on work and context free well-being and Work Performance as part of a model based on the work of Cooper (1986) and Williams and Cooper (1998). The research involved three stages, two of which were quantitative and the third qualitative. In stage one, cross sectional data was collected using a questionnaire from five samples (N=867). In stage two, data was collected at a second time point from two of these samples (i. e. longitudinal data, N=123). In stage three, semi structured interviews were conducted with six fire personnel taken from one of the longitudinal samples, and thematic analysis was conducted. The statistical analysis of the data was conducted via hierarchical multiple regression analyses. Path analyses were also conducted on both cross sectional and the longitudinal data. The quantitative results, in terms of work well-being and Work Performance suggested there was good well-being. However, the context free well-being measure indicated poor General mental health. Furthermore, stress and individual differences had important influences on work and context free well-being, as well as on Work Performance. Neuroticism and Mastery seemed to be particularly important for these Fire Service samples. This latter with respect to General mental health finding was supported by the qualitative research which suggested that Fire Service personnel were experiencing stress. The qualitative research also suggested possible interventions the Fire Service could put into practice to support its employees such as Coaching and mentoring' and `Support from colleagues'.

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Lyne, de Ver Kenneth D. "The assessment of occupational stress with particular reference to the National Health Service." Thesis, University of York, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245907.

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Dissertations / Theses on the topic 'Service Occupations'

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