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1

Weimer, Gero. Service Reporting im Outsourcing-Controlling. Gabler, 2009. http://dx.doi.org/10.1007/978-3-8349-8337-4.

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Weimer, Gero. Service reporting im Outsourcing-Controlling: Eine empirische Analyse zur Steuerung des Outsourcing-Dienstleisters. Gabler, 2008.

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3

Amiti, Mary. Fear of service outsourcing: Is it justified? National Bureau of Economic Research, 2004.

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4

Victoria. Office of the Auditor-General. Metropolitan Ambulance Service: Contractual and outsourcing practices. Govt. Printer, 1997.

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5

Amiti, Mary. Fear of service outsourcing: Is it justified? International Monetary Fund, Research Dept., 2004.

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6

1964-, Delaney John F., Tanenbaum William A. 1954-, and Practising Law Institute, eds. The outsourcing revolution: Protecting critical business functions using outsourcing, ASP & web service agreements. Practising Law Institute, 2002.

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7

Furlanetto, Luciano. Outsourcing e global service: Nuova frontiera della manutenzione. FrancoAngeli, 2000.

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8

Breński, Wiesław. Polski rynek usług pocztowych z wykorzystaniem outsourcingu: Polish market of postal services with using the outsourcing. Wydawnictwo Uniwersytetu Warmińsko-Mazurskiego w Olsztynie, 2013.

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9

Klepper, Robert. Outsourcing information technology, systems, and services. Prentice Hall PTR, 1998.

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10

Kotlarsky, Julia, Leslie P. Willcocks, and Ilan Oshri, eds. New Studies in Global IT and Business Service Outsourcing. Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-24815-3.

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11

Brainerd, Kent. Outsourcing: White collar exodus. Edited by Pelosi Nancy 1940-, Plante Chris, Dobbs Lou, et al. Films for the Humanities and Sciences, 2005.

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12

United States. Government Accountability Office. Offshoring in six human services programs: Offshoring occurs in most states, primarily in customer service and software development : report to Congressional Committees. 2nd ed. GAO, 2006.

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13

Hermes, Heinz-Josef. Outsourcing: [Chancen und Risiken, Erfolgsfaktoren, rechtssichere Umsetzung : Best Practice: Erfahrungen renommierter Unternehmen ; Shared Service Center: die interne Alternative zu Outsourcing ; Ergebnisse der Deloitte Outsourcing-Studien]. Haufe-Mediengruppe, 2005.

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14

Robbert, Albert A. Outsourcing of DoD commercial activities: Impacts on civil service employees. RAND, 1997.

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15

Mattoo, Aaditya. Pre-empting protectionism in services: The WTO and outsourcing. World Bank, 2004.

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16

Amanda, Lewis. Business services, partnering and outsourcing contracts: A practical guide. 4th ed. Sweet & Maxwell, 2012.

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17

Wang, Changlin. Zhongguo li an fu wu wai bao bi jiao you shi yan hua yu fa zhan lu jing yan jiu. Jing ji guan li chu ban she, 2013.

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18

Kumar, V. Anand. Business process outsourcing: Oh! BPO--structure and chaos, fun and agony. Sage Publications, 2008.

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19

1964-, Delaney John F., and Practising Law Institute, eds. The outsourcing revolution, 2004: Protecting critical business functions. Practising Law Institute, 2004.

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20

Czegel, Barbara. Running an effective help desk: Planning, implementing, marketing, automating, improving, outsourcing. 2nd ed. John Wiley, 1998.

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21

Czegel, Barbara. Running an effective help desk: Planning, implementing, marketing, automating, improving, outsourcing. John Wiley, 1994.

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22

Kobayashi-Hillary, Mark. Outsourcing to India: The Offshore Advantage. Springer Berlin Heidelberg, 2004.

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23

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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24

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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25

Seidl, Roman. Business process outsourcing relationships in Swiss banking: An exploratory study. Cuvillier, 2007.

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26

Parker, Philip M. The 2009-2014 world outlook for engineering services outsourcing (ESO). Icon Group, 2008.

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27

Abonal, Lalaine Villafuerte. IT outsourcing opportunities in the Philippines: Includes a directory of IT-enabled service providers. Apples of Gold Pub., 2002.

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28

National Association of Software and Service Companies (New Delhi, India) and KPMG--India, eds. Choosing a location for offshore operations in India: NASSCOM-KPMG study, 2004. NASSCOM, 2004.

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29

Nolting, Roger. Netzbasiertes Outsourcing in kleinen und mittleren Unternehmen: Eine transaktionskostentheoretische Analyse unter Berücksichtigung des Application Service Providing als innovative Bankdienstleistung. P. Lang, 2006.

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30

Frost & Sullivan., ed. European information systems outsourcing markets: A comprehensive analysis of national markets, services, platforms, and end-users. Frost & Sullivan, 1994.

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31

Payroll Outsourcing service Provider in Dubai: Payroll Outsourcing service Provider in Dubai. Dubai Paysquare, 2021.

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32

Manager, Practical Service. Outsourcing: The Practical Service Manager Guide to IT Outsourcing. South Crater, 2020.

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33

Sheldon, Robert. Information Technology Services Agency: Outsourcing the Service Delivery Operations. Stationery Office Books, 1996.

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34

Application service provision: Outsourcing the enterprise. Butler Group, 2000.

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35

IS Outsourcing and Application Service Provision. Emerald Publishing Limited, 2002.

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36

Weimer, Gero. Service Reporting Im Outsourcing-Controlling: Eine Empirische Analyse Zur Steuerung des Outsourcing-Dienstleisters. Westdeutscher Verlag GmbH, 2010.

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37

Puyvelde, Damien Van. Outsourcing US Intelligence. Edinburgh University Press, 2019.

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38

Robbert, Albert. DoD Outsourcing: How Civil Service Employees Fare. RAND Corporation, 1997. http://dx.doi.org/10.7249/rb7514.

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39

Metropolitan Ambulance Service: Contractual and outsourcing practices. Victorian Govt. Printer, 1997.

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40

Amiti, Mary, and Shang-Jin Wei. Fear of Service Outsourcing: Is It Justified? International Monetary Fund, 2004.

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41

Amiti, Mary, and Shang-Jin Wei. Fear of Service Outsourcing: Is It Justified? International Monetary Fund, 2004.

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42

Amiti, Mary, and Shang-Jin Wei. Fear of Service Outsourcing: Is It Justified? International Monetary Fund, 2004.

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43

Business Process Outsourcing and Application Service Provision. Emerald Publishing Limited, 2003.

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44

What a Waste: Outsourcing and How It Goes Wrong. Manchester University Press, 2023.

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45

What a waste: Outsourcing and how it goes wrong. Manchester University Press, 2015.

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46

Folkman, Peter, Julie Froud, Colin Haslam, Andrew Bowman, and Ismail Ertürk. What a Waste: Outsourcing and How It Goes Wrong. Manchester University Press, 2015.

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47

Froud, Julie, Colin Haslam, Sukhdev Johal, Andrew Bowman, and Ismail Ertürk. What a Waste: Outsourcing and How It Goes Wrong. Manchester University Press, 2015.

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48

Outsourcing Sovereignty. Cambridge University Press, 2007.

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49

The Outsourcing Revolution 2004. Practising Law Institute, 2004.

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50

Robillard, Michael, and Bradley Strawser. Outsourcing Duty. Oxford University Press, 2022. http://dx.doi.org/10.1093/oso/9780190671457.001.0001.

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Are contemporary soldiers exploited by the state and society that they defend? More specifically, have America’s professional service members been uniquely exploited insofar as they have disproportionately carried the moral weight of America’s collective warfighting decisions since the inception of the all-volunteer force post-Vietnam and particularly since 9/11? In this work, Michael Robillard and Bradley Strawser argue that many of American soldiers have indeed been exploited in this unique way. By offering their original normative theory of “moral exploitation”—the notion that persons or groups can be wrongfully exploited by being made to shoulder an excessive amount of moral responsibility, moral risk, and exposure to “dirty hands”—Robillard and Strawser make the case that such a state of affairs describes America’s present relationship with its military. By offering a thorough and in-depth analysis of some of the exploitative and misleading elements of present-day military recruitment, the pernicious civil-military divide existing between military members and the civilian principle both within the organs of government and the public at large, and the stifling effect that “thank you for your service,” “I support the troops” culture has had on serious public engagement concerning America’s ongoing wars, Robillard and Strawser offer a tour de force of eye-opening arguments on the demoralizing state of affairs of the American soldier. They conclude by arguing for several normative and prudential prescriptions to help close this ever-widening fissure existing between America and its military and existing within America herself. In so doing, their work gives a much needed and urgent voice to America’s other 1%.
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