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Journal articles on the topic 'Service situation'

Author: Grafiati

Published: 5 April 2025

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1

Zhang, Jian. "The Current Situation and Prospect of Sports Service Industry in China under New Situations." Applied Mechanics and Materials 644-650 (September 2014): 6015–18. http://dx.doi.org/10.4028/www.scientific.net/amm.644-650.6015.

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Sports service industry is an important part of sports industry and the development level of sports service industry and its degree is an important maturity sign of sports industry. Since the 1990s,half of the developed countries, such as Europe and America, sports service industry output value has exceeded the total output value of the sports industry, and Chinese sports service industry added value will not increase the value of the sports industry to 20%, accounting third of industrial added value about 0.3%, compared with the developed countries, there is a big gap, but in turn, it also in

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Park, Chan-Kwon, and Chae Bogk Kim. "Performance, Service Satisfaction in Medical Service Failure Situation." Academy of Customer Satisfaction Management 21, no. 1 (2019): 37–71. http://dx.doi.org/10.34183/kcsma.21.1.3.

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LUTHER, MARKO, YUSUKE FUKAZAWA, MATTHIAS WAGNER, and SHOJI KURAKAKE. "Situational reasoning for task-oriented mobile service recommendation." Knowledge Engineering Review 23, no. 1 (2008): 7–19. http://dx.doi.org/10.1017/s0269888907001300.

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AbstractWe study the case of integrating situational reasoning into a mobile service recommendation system. Since mobile Internet services are rapidly proliferating, finding and using appropriate services require profound service descriptions. As a consequence, for average mobile users it is nowadays virtually impossible to find the most appropriate service among the many offered. To overcome these difficulties, task navigation systems have been proposed to guide users towards best-fitting services. Our goal is to improve the user experience of such task navigation systems making them context-

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Sivamani, Saraswathi, Kyunghun Kwak, and Yongyun Cho. "A Study on Intelligent User-Centric Logistics Service Model Using Ontology." Journal of Applied Mathematics 2014 (2014): 1–10. http://dx.doi.org/10.1155/2014/162838.

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Much research has been undergone in the smart logistics environment for the prompt delivery of the product in the right place at the right time. Most of the services were based on time management, routing technique, and location based services. The services in the recent logistics environment aim for situation based logistics service centered around the user by utilizing various information technologies such as mobile devices, computer systems, and GPS. This paper proposes a smart logistics service model for providing user-centric intelligent logistics service by utilizing smartphones in a sma

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Yau, S. S., H. Davulcu, S. Mukhopadhyay, et al. "Automated Situation-Aware Service Composition in Service-Oriented Computing." International Journal of Web Services Research 4, no. 4 (2007): 59–82. http://dx.doi.org/10.4018/jwsr.2007100103.

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Rui, Xi Jie, and Hua Bai. "The Monitoring System on the Security Situation in Service Area Operations of Expressway Based on the Neural Network Expert System." Applied Mechanics and Materials 97-98 (September 2011): 919–24. http://dx.doi.org/10.4028/www.scientific.net/amm.97-98.919.

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Given the necessity for monitoring security situation in operations of expressway service area, the feasibility of building intelligent monitoring system based on neural network expert system was explored. The study has revealed that: the security situation in service-area operations consists of safety situations of every service subsystem in the area; and the safety situations of every service subsystem were, in turn, determined by the busy degree of every service, the higher level of busyness means the worse security situation in operations. According to this, the variables to measure the st

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Sang-Lin Han and 안명아. "Service Justice and Mediating Effect of Service Authenticity in Service Recovery Situation." Journal of Consumption Culture 19, no. 1 (2016): 49–73. http://dx.doi.org/10.17053/jcc.2016.19.1.003.

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Cernada, George P., A. K. Ubaidur Rob, Sara I. Ameen, and Muhammad Shafiq Ahmad. "A Situation Analysis of Public Family Planning Service Delivery in Pakistan." International Quarterly of Community Health Education 14, no. 1 (1993): 21–52. http://dx.doi.org/10.2190/wlw2-0app-bjbk-tf5c.

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A nationally representative sample of 8 percent of the Government of Pakistan's primary family planning service facilities, the Family Welfare Centres (FWC), was carried out at the request of the Ministry of Population Welfare in mid-1992. The “situation analysis” approach used involved: 1) observation and inventory of services, facilities, supplies and record keeping reviews; 2) observation of interaction between service providers and FP clients at FWC's; 3) interviews with service providers; and 4) exit interviews with FP clients after service provision. This one-day on-site observation by t

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Xing, H. Q., and D. Y. Hou. "SEMANTIC CONTEXT-BASED ON-DEMAND SERVICE MODEL FOR LAND COVER CHANGE DETECTION." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLII-4/W20 (November 15, 2019): 97–100. http://dx.doi.org/10.5194/isprs-archives-xlii-4-w20-97-2019.

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Abstract. Land cover change (LCC) detection is widely used in many social-benefit areas, such as land cover updating, sustainable development and geographical situation monitoring. With the development of Web Services and cloud computing, a number of remote sensed algorithms and models have been published as web services. An on-demand service is urgent to be generated by compositing a sequence of atomic services, according to different situations. Context information plays an important role in automatic service composition. Traditional context information models mainly focus on service only, a

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Mounir, Achouri, Alti Adel, Derdour Makhlouf, Laborie Sébastien, and Roose Philippe. "A New Two-Level Clustering Approach for Situations Management in Distributed Smart Environments." International Journal of Ambient Computing and Intelligence 10, no. 2 (2019): 91–111. http://dx.doi.org/10.4018/ijaci.2019040107.

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In the field of smart environments, many devices and multimedia-oriented connected objects have gained a significant attention in recent years. There is a critical need to offer to users flexible and efficient service selection among a large set of candidates based on their surrounding environments, the user's current needs and situations. This article aims to provide a new Generic Context-aware Profile ONTOlogy (GCxPOnto) for a semantic description of heterogeneous profiles with a situations management facility related to smart environments. Based on the GCxPOnto ontology model, a two-layered

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Bsoul-Kopowska, Magdalena. "Social Awareness and Responsibility in Context of Polish Service Companies." System Safety: Human - Technical Facility - Environment 3, no. 1 (2021): 268–79. http://dx.doi.org/10.2478/czoto-2021-0028.

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Abstract Companies operating on the market have to cope with a variety of crisis situations which may adversely affect their development and jeopardise the achievement of their objectives. A crisis situation may, on the one hand, have a negative impact on the development of the company, but, on the other hand, it may provide a stimulus and have a constructive effect on its functioning. One of the factors influencing the ability to function of a business, including crisis situations, is its organisational culture. Therefore, a company responding to the situation should assess the conditions bot

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Raka Sukawati, Tjokorda Gde. "Hospital Brand Image, Service Quality, and Patient Satisfaction in Pandemic Situation." JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) 10, no. 2 (2021): 119–27. http://dx.doi.org/10.18196/jmmr.v10i2.12230.

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The aim of this research was to analyze the effect of hospital brand image, service quality, and patient satisfaction on hospital service users in Denpasar, Bali. This study was conducted during the current pandemic. This study aimed at testing the important mediation role of service quality in relation to hospital brand image on patient satisfaction. This study took the research samples of 81 respondents who used medical services at hospitals in Denpasar. The simple random sampling technique was used to collect the data. The hypothesis test results show that hospital brand image positively, s

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Ćorić, Dubravka Sinčić. "Factors Influencing Organisational Buying Decisions in the Manufacturing Industry: Are Products and Services Procurement Different?" Zagreb International Review of Economics and Business 24, no. 1 (2021): 99–111. http://dx.doi.org/10.2478/zireb-2021-0005.

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Abstract The paper explores factors influencing services procurement decision-making of manufacturing companies, and compares it to factors influencing products procurement decision-making. Data were gathered by survey among manufacturing companies and analysed by using exploratory factor analysis. The comparison between factors influencing services procurement and factors influencing products procurement is made by content analysis. Results prove that six distinct factors influence manufacturing companies when making services procurement decisions: interdepartmental communication, trust in se

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Teng, Rui, Toshikazu Sakano, and Yoshinori Suzuki. "Instantaneous Networking Service Availability for Disaster Recovery." Applied Sciences 10, no. 24 (2020): 9030. http://dx.doi.org/10.3390/app10249030.

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Networking services may be broken down in a disaster situation while people in the disaster area(s) strongly demand networking services for both communication and information sharing among users. This requires the fast restoration of networking services to fulfil the demand–supply gap. Although there are a number of studies on restoring communication and networking in disasters, few studies have explicitly examined the service availability during the temporary and partial recovery process of network restoration. From the perspective of users in the disaster area, it is important to be able to

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Kersan-Škabić, Ines. "Services in Global Value Chains – An Insight into the Current Situation in the EU Member States." Drustvena istrazivanja 31, no. 1 (2022): 63–87. http://dx.doi.org/10.5559/di.31.1.04.

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Global value chains (GVCs) consist of many production processes and phases/tasks that take place in different countries. The studies of the global value chains are mainly focused on manufactured products, often neglecting the role of services. In this paper, the emphasis is on the service sector, trade in services and the measurement of their participation in GVCs in the EU member states. There are four different ways, "modes of supply", to deliver services from a producer to the final customer. Official statistics include some of these modes, whereas some are hidden within the manufacturing p

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Filjar, Renato, Gordan Jezic, and Maja Matijasevic. "Location-Based Services: A Road Towards Situation Awareness." Journal of Navigation 61, no. 4 (2008): 573–89. http://dx.doi.org/10.1017/s0373463308004864.

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With the widespread use of mobile devices and increased demand for mobile services, Location-Based Services (LBS) represent a promising addition to service offerings of network operators as well as third-party service providers. Based on long-term research in LBS, our group has proposed a generic Enhanced LBS Reference Model (ELRM), which describes the concept, the architecture and the functionalities of the LBS. In addition, an evolutionary information process has been identified within the LBS, that represents knowledge maturity from position awareness to situation awareness. Both the ELRM a

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Choi, Woochul, Bongjoo Jang, Intaek Jung, Hongki Sung, and Younmi Jang. "Evaluation of Preferences for a Thermal-Camera-Based Abnormal Situation Detection Service via the Integrated Fuzzy AHP/TOPSIS Model." Applied Sciences 13, no. 20 (2023): 11591. http://dx.doi.org/10.3390/app132011591.

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Research related to thermal cameras, which are major control measures, is increasing to overcome the limitations of closed-circuit television (CCTV) images. Thermal cameras have the advantage of easily detecting objects at night and of being able to identify initial signs of dangerous situations owing to changes in temperature. However, research on thermal cameras from a comprehensive perspective for practical urban control is insufficient. Accordingly, this study presents a thermal camera-based abnormal-situation detection service that can supplement/replace CCTV image analysis and evaluate s

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Um, Taehyee, Taekyung Kim, and Namho Chung. "How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services?" Sustainability 12, no. 12 (2020): 5119. http://dx.doi.org/10.3390/su12125119.

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To gain competitive advantages and sustainable service innovation, hotels are considering artificial intelligence technologies (AI), including robots, kiosks for service automation and chatbots. However, due to the change of the service process and unfamiliar communication interface, hotel customers may have difficulties in adopting the new change. In this paper, we tried to find out if the failure of AI-based services would affect customers’ perception. For this, we designed the experiment by separating AI (i.e., chatbot) services and self-service technology (SST, i.e., pad) services and serv

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Grigoriadis, Christos, Romain Laborde, Antonin Verdier, and Panayiotis Kotzanikolaou. "An Adaptive, Situation-Based Risk Assessment and Security Enforcement Framework for the Maritime Sector." Sensors 22, no. 1 (2021): 238. http://dx.doi.org/10.3390/s22010238.

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Maritime processes involve actors and systems that continuously change their underlying environment, location and threat exposure. Thus, risk mitigation requires a dynamic risk assessment process, coupled with an adaptive, event driven security enforcement mechanism, to efficiently deal with dynamically evolving risks in a cost efficient manner. In this paper, we propose an adaptive security framework that covers both situational risk assessment and situational driven security policy deployment. We extend MITIGATE, a maritime-specific risk assessment methodology, to capture situations in the r

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Hansen, Helle Cathrine, and Erika Gubrium. "Activating the person in the changing situation." Journal of Comparative Social Work 16, no. 1 (2021): 61–84. http://dx.doi.org/10.31265/jcsw.v16i1.373.

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For several decades, the turn towards labour activation has dominated European social work and social work institutions. While social work research and practice focused on labour activation have long considered “the person in the situation”, exploring the service users’ experiences at specific moments and contexts in time, we argue that labour activation is an ongoing process involving a complex interplay of factors (structural, social, personal), and that these are shaped by changes and ruptures throughout a person’s life course. Furthermore, the changing situation is not an objective fact, t

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Gordeeva, Ekaterina. "SITUATIONAL AND ENVIRONMENTAL APPROACH TO DESIGNING OF THE DEVELOPMENT OF AESTHETIC CULTURE OF EMPLOYEES OF INTERIOR MINISTRY OF RUSSIA." Applied psychology and pedagogy 6, no. 2 (2021): 51–69. http://dx.doi.org/10.12737/2500-0543-2021-6-2-51-69.

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The relevance of the topic under study is due to the fact that at present, the requirements imposed by society and the state to the level of cultural development of an employee of the internal affairs bodies have indicated the need to develop his aesthetic culture. Analysis of the results of research in the field of legal education, is devoted to the study of the phenomenon of the educational environment ATS as a subsystem of vocational service environment showed that it is aesthetically developing enabling incentives and substantial procedural opportunities for the development of aesthetic cu

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Naira Gvedashvili, Naira Gvedashvili. "THE CONFLICT SITUATION AND ITS MANAGEMENT FEATURES." Economics 105, no. 1-2 (2023): 118–28. http://dx.doi.org/10.36962/ecs105/1-2/2023-118.

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A conflict situation arises because of the difference in individuals’ motivations; due to limited resources; the obsolescence of a organizational structure; a blurred separation of rights and duties; a low level of professional training of subordinates; the uncertainty of prospects; Unfavorable working conditions, etc. In order to create a healthy climate, it is necessary to prevent and resolve conflicts, not to allow industrial conflict to turn into personal conflicts, which are much more difficult to resolve. We consider the conflict not only as a cause of destruction, but also in positive t

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Musil, Carol, McKenzie Wallace, and Alexandra Jeanblanc. "Service Need Utilization and Unmet Service Needs of Grandmothers Living With or Raising Grandchildren." Innovation in Aging 4, Supplement_1 (2020): 608. http://dx.doi.org/10.1093/geroni/igaa057.2057.

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Abstract This study explores the service need utilization and unmet service needs of a nationwide sample of 284 grandmothers living with/raising grandchildren, and the relationships with service use/need, perceived stress, reward, and appraisals of their current living environment for themselves and their grandchildren. Participants were asked whether they currently used, had unmet need for, or did not need 25 different support services, including babysitting, financial assistance, legal assistance, family therapy/communication, among others. Overall, 89.5% (N=255) were receiving at least 1 se

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Ostrom, Amy, and Dawn Lacobucci. "Consumer Trade-Offs and the Evaluation of Services." Journal of Marketing 59, no. 1 (1995): 17–28. http://dx.doi.org/10.1177/002224299505900102.

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The evaluation of services by consumers in terms of service attributes that should have an impact on judgments as well as the nature of the judgments themselves are investigated. A conjoint analysis is used to examine subjects’ utilities for service alternatives that differ in terms of price, level of quality, friendliness of the service personnel, and the degree of customization of the service. The impact on subjects’ utilities was studied in relation to several factors, including the type of service industry being evaluated (i.e., experience or credence services); the criticality of the serv

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Aji, Bondan Seno, Made Warka, and Evi Kongres. "Credit Dispute Resolution through Banking Mediation during Covid-19 Pandemic Situation." Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences 4, no. 2 (2021): 1618–27. http://dx.doi.org/10.33258/birci.v4i2.1823.

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This study aims to find out credit dispute resolution through banking mediation in pandemic situation. This study use qualitative research method. The result shows that Settlement of bank credit problems that arose as a result of the Covid-19 pandemic, namely through deliberations between the bank (creditor) and the debtor. In POJK No.18 / POJK.07 / 2018 concerning Consumer Protection in the Financial Services Sector, it is stipulated that every financial service institution is required to have a work unit and / or function as well as a service and complaint resolution mechanism for consumers.

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Ishchenko, Andrew Dmitrievich, Sergey Gennadyevich Androsenko, and Konstantin Yurievich Kirichenko. "Proposals on rationing the number of specialized fire and rescue units of Federal Fire Service of State Fire Service of EMERCOM of Russia." Technology of technosphere safety, no. 100 (2023): 37–48. http://dx.doi.org/10.25257/tts.2023.2.100.37-48.

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Introduction. The article considers approaches to the organizational and staff structure of specialized fire and rescue units of the federal fire service of the state fire service. On the basis of the studied literature devoted to the analysis of the staff structure of specialized fire and rescue, units from the point of view of the expediency of creating separate structural units, taking into account the risks available in the territory of the subject of the forces of the unified state system of prevention and liquidation of emergency situations, units performing similar functions are identif

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Abdi Abdillahi, Fatumo, Edna Adan Ismail, and Swaran P. Singh. "Mental Health in Somaliland: a critical situation." BJPsych International 17, no. 1 (2019): 11–14. http://dx.doi.org/10.1192/bji.2019.14.

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Somaliland is experiencing an explosion of mental health problems that has received little coverage. The country has experienced devastating civil wars that have resulted in widespread trauma, and the lack of necessary mental health infrastructure is an obstacle to allowing the population to heal and recover. War trauma, poverty, unemployment and widespread substance misuse (khat) have all negatively affected the mental health of its citizens. This report provides an overview of a rapid needs assessment carried out across Somaliland that examined current service provision, gaps in services, an

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Feng, Man. "Research on the Design of Daily Nursing Services in China's Pension Institutions at Present." Journal of Clinical Medicine Research 3, no. 2 (2022): 68. http://dx.doi.org/10.32629/jcmr.v3i2.856.

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How to improve the level of daily nursing services has become an important issue in the development of pension institutions. Under the new situation, pension institutions should attach importance to planning and deployment, and carry out scientific design of daily nursing services, so as to achieve satisfactory service effects. This paper conducts a special study on the daily nursing service design of the pension institutions in my country at this stage. It first analyzes the connotation of the daily nursing service of the pension institutions, then analyzes the main problems existing in the d

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王, 萍. "Discussion on Hospital Pharmacy Service under New Situation." Pharmacy Information 10, no. 01 (2021): 33–37. http://dx.doi.org/10.12677/pi.2021.101005.

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Phuong Anh, Nguyen, Nguyen Thi Thai Lan, and Nguyen Trung Hai. "Current Situation of Staff Providing Social Work Services to Children with Autism Spectrum Disorder in Vietnam." Asian Social Work Journal 7, no. 5 (2022): 1–7. http://dx.doi.org/10.47405/aswj.v7i5.229.

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Autism spectrum disorder is a common syndrome in many countries around the world. According to the General Statistics Office (2018), Vietnam has about one million autistic people (out of a total of 6.2 million people with disabilities aged two years and over). The estimated prevalence of children with autism spectrum disorder is 1% of all newborns. To meet the need for assisting families and children with an autistic spectrum disorder, social work services have been established. However, these services are in the process of being built and are affected by many different factors. The following

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Ho, Sin-Yi, and Jung-Hong Hong. "A context-driven geospatial web service approach towards the design of situational awareness maps." Proceedings of the ICA 2 (July 10, 2019): 1–8. http://dx.doi.org/10.5194/ica-proc-2-43-2019.

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<p><strong>Abstract.</strong> The recent development of internet-based map services has dramatically change how geospatial information is presented to users, novice or professional, for improving the quality and convenience of daily lives. Especially with the innovated internet and computer graphic technology, current map services are designed with comprehensive cartographic considerations and can be simultaneously accessed by multiple clients, with which users can metaphorically establish their understanding towards the phenomena in reality, regardless of where they are. Des

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O'Brien, Wendy. "The Development of a Family Support Agency Protocol for its Relationship with Protective Services— A Joint Effort by Clients, Staff and Protective Services." Children Australia 14, no. 4 (1989): 7–9. http://dx.doi.org/10.1017/s0312897000002435.

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Family support agencies that undertake work with families where protective concerns are evident, are frequently placed in the difficult situation of deciding whether to involve Protective Services, and if so, how to do this and remain a helping agency in the eyes of the parents.Alys Key Family Care has found it immensely valuable to meet with a group of service users to consider the issues of (1) passage of information from the agency to Protective Services, and (2) circumstances which warrant involvement of Protective Services.Unlike many professionals, the client group expressed clear and co

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Ma, Yifan. "Current Situation and Development of Community Nursing in China." Lecture Notes in Education Psychology and Public Media 27, no. 1 (2023): 7–13. http://dx.doi.org/10.54254/2753-7048/27/20231111.

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Community nursing is a continuous, dynamic and comprehensive nursing service based on the knowledge and skills of public health and nursing. It takes the population as the service object and maintains and promotes health as the ultimate goal. With China gradually entering the aging society in recent years, community nursing has become an essential direction of nursing development and an inevitable trend of health care development. Despite the strong support of relevant government departments, Chinas community nursing is developing continuously. However, because of the late start of development

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Thammasaeng, Patcharapon, Phadungchai Pupat, and Sawat Phetchaboon. "Needs Assessment of Information and Communication Technology Literacy (ICT Literacy) of Students in Secondary Educational Service Area." International Journal of Emerging Technologies in Learning (iJET) 11, no. 12 (2016): 9. http://dx.doi.org/10.3991/ijet.v11i12.5798.

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The objectives of this research were (1) to study authentic situations of Information Communication Technology literacy of students in secondary educational service area (2) to compare situations of ICT literacy of students in secondary educational service area, divided in each levels (3) to examine need assessment of ICT literacy of students in secondary educational service area (4) to prioritise needs assessment of ICT literacy of students in secondary educational service area. The sample consisted of 340 ICT teachers, teaching in Grade 7 to 9 from schools in secondary educational service ar

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Krismawintari, Ni Putu Dyah, Yeyen Komalasari, I. Gusti Bagus Rai Utama, Christimulia Purnama Trimurti, and I. Wayan Ruspendi Junaedi. "Decision Model of Use E-Money in Covid-19 Pandemic Situation." Technium Social Sciences Journal 10 (July 29, 2020): 280–90. http://dx.doi.org/10.47577/tssj.v10i1.1333.

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this research was conducted to determine what variables influenced the e-money usage decision model during the Covid-19 pandemic. The survey involved 160 respondents during the Covid-19 pandemic. This research uses a quantitative approach using structural analysis of the SEM-AMOS model. A person's decision to use e-money is significantly influenced by concerns about Covid-19 transmission when they leave the house. Other variables are the frequency of someone searching for news about Covid-19, transaction behavior, ease of electronic money, efforts to attract the use of E-Money by service provi

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Bacile, Todd J. "Digital customer service and customer-to-customer interactions: investigating the effect of online incivility on customer perceived service climate." Journal of Service Management 31, no. 3 (2020): 441–64. http://dx.doi.org/10.1108/josm-11-2018-0363.

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PurposeThe domain of digital service not only includes digital service products made available for purchase but also the provision of digital customer service, such as customers seeking support on brands' social media channels. This type of digital customer service introduces new challenges not found in offline service recovery situations. This research highlights one such occurrence by investigating customer-to-customer (C2C) interactions during digital service recovery. In particular, dysfunctional dialog, such as online incivility (e.g. rude and insulting comments), directed at a complainan

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Point, Mathieu, and Marie-Élaine Desmarais. "L’inclusion en service de garde au Québec : la situation d’une étape essentielle." Éducation et francophonie 39, no. 2 (2012): 71–86. http://dx.doi.org/10.7202/1007728ar.

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L’inclusion est au centre des réflexions en éducation depuis bon nombre d’années. Les services de garde ne font pas exception et représentent une étape importante de l’inclusion du fait que les enfants y apprennent les débuts de la vie en société en contexte structuré avec les pairs de même âge. Au Québec, un service de garde n’a aucune obligation légale d’accueillir des enfants ayant des besoins particuliers. Bien qu’une politique gouvernementale en faveur de l’inclusion existe, chaque service de garde est libre d’accueillir ou non les enfants ayant des besoins particuliers. La décision revie

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Liu, Jibing. "Analysis of the Current Situation of Service Quality in Private Elderly Institutions and Reflections on Improvement." Journal of Education, Humanities and Social Sciences 32 (May 28, 2024): 159–66. http://dx.doi.org/10.54097/2q2egz78.

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In recent years, with the exacerbation of societal aging, private eldercare institutions have assumed increasingly pivotal roles within our nation's eldercare service framework. Nevertheless, beneath the veneer of rapid development, the current state of service quality presents a less than satisfactory scenario. Within the realm of private eldercare institutions, numerous factors collectively influence the caliber of service. Foremost among these concerns is the issue of singular service offerings coupled with inconsistent quality. Many establishments lack rich and comprehensive service provis

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Kunanets, Nataliia, Yuriy Zhovnir, Yevhen Burov, Oleksii Duda, and Volodymyr Pasichnyk. "Designing the structure and architecture of situation-aware security information systems for residential complexes." Eastern-European Journal of Enterprise Technologies 1, no. 9 (133) (2025): 6–23. https://doi.org/10.15587/1729-4061.2025.315248.

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Security information systems constitute a significant application domain for the concept of situational awareness. The object of this study is security information systems for residential complexes. The task addressed involved devsigning an efficient, flexible, and adaptive structure to ensure situational awareness in security information systems. Unlike existing systems, this structure is based on the integration of intelligent agents, server services, and a central unit that interacts with the Internet of Things (IoT) network. The proposed system ensures the autonomy of intelligent agents, w

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Yuriyivna, Chajka Svitlana. "Optimizing the Role of Government in Situation-Based Public Services for the Life of Civil Society in Ukraine." International Journal Papier Public Review 4, no. 2 (2023): 42–51. http://dx.doi.org/10.47667/ijppr.v4i2.217.

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The purpose of this research is to examine how best to measure the effect of government reform on public services in Ukraine. The purpose of this research was to examine the meaning of public service, the function of government, and the difficulties and consequences of implementing these ideas. The study overview defines public service and the government's function in this realm of service to the public. Improving service quality, institutional change, community engagement, protection of human rights, and partnership with the private sector and other partners are often highlighted as means of

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Kun, Wang. "Research on Service Marketing Strategy of China’s Convenience Store Industry." Northeast Asian Business and Economics Association 3, no. 2 (2022): 47–60. http://dx.doi.org/10.51156/jnabe.2022.3.2.47.

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Purpose - The purpose of this article is to discuss the problems and improvement strategies in the implementation of service marketing in China’s convenience store industry based on the current market situation of China’s convenience store industry. Design/Methodology/Approach - Based on the theory of service marketing, this paper studies the current situation and development trend of China’s convenience store industry market, and finds the main problems in the implementation of service marketing in China’s convenience store industry: backward service marketing awareness, fewer service c

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Et. al., Mohd Fathi Abu Yaziz. "The Impact of Customer Service, Insurance and Luggage Delivery Towards Logistics Customer Satisfaction in Pandemic Situation." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 3 (2021): 4999–5004. http://dx.doi.org/10.17762/turcomat.v12i3.2013.

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As the pandemic of Covid 19 has directly affected the business industry, the business model has changed, including the logistics industry, especially the courier company. Courier company has benefited the most during this pandemic situation as the e-commerce business flourished. Enhanced service by courier company is crucial as stiff competition in the industry. Therefore, this study explores the impact of customer service, insurance, and luggage delivery on logistics customer satisfaction. A quantitative method was employed to analyse the effects of enhanced services of customer services, ins

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Yiting, Wen. "Research on the Current Situation of After-School Services in A Primary School in Changsha." Journal of Management and Social Development 1, no. 2 (2024): 230–33. http://dx.doi.org/10.62517/jmsd.202412234.

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In 2017, the Ministry of Education issued the Guiding Opinions of the General Office of the Ministry of Education on Doing a Good Job in After-school Services in Primary and Secondary Schools, which standardizes after-school services, but there are still problems in the process of implementation. Through the investigation of rural primary schools, it is found that the school has problems such as insufficient funds, single curriculum content and form, and imperfect after-school service evaluation system, and the following suggestions are put forward for problems. Therefore, we need to gather al

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Kong, Jie. "Exploration on the Present Situation and the Way Forward for Chinese and American Smart Libraries." Lifelong Education 9, no. 7 (2020): 50. http://dx.doi.org/10.18282/le.v9i7.1467.

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Smart technology and smart services based on Internet, big data and cloud computing have penetrated into every corner of social life. As an essential part of smart library, library smart service has also been widely concerned and practiced. Library smart service can be understood as omni-directional perception, information interconnection and smart management, which is the symbol of the transformation of the library from the traditional literature service mode to the smart service mode. In this context, this work first discussed the basic characteristics of the smart library, then analyzed the

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D’Aniello, Giuseppe, Matteo Gaeta, Francesco Orciuoli, Giuseppe Sansonetti, and Francesca Sorgente. "Knowledge-Based Smart City Service System." Electronics 9, no. 6 (2020): 965. http://dx.doi.org/10.3390/electronics9060965.

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A smart city can be defined as a city exploiting information and communication technologies to enhance the quality of life of its citizens by providing them with improved services while ensuring a conscious use of the available limited resources. This paper introduces a conceptual framework for the smart city, namely, the Smart City Service System. The framework proposes a vision of the smart city as a service system according to the principles of the Service-Dominant Logic and the service science theories. The rationale is that the services offered within the city can be improved and optimize

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Li, Yun. "Current Situation of Digital Inclusive Finance in China." Proceedings of Business and Economic Studies 7, no. 5 (2024): 30–36. http://dx.doi.org/10.26689/pbes.v7i5.8622.

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Inclusive finance is not only an innovation in financial service concepts but also an institutional arrangement to address the imbalance in social and economic development. Therefore, it is particularly necessary to study the current development status, development level, and challenges of inclusive finance and to conduct research on these issues. Overall, inclusive finance has demonstrated a positive momentum of development, but improvements are still needed in terms of market players, products and services, and the external ecosystem. China’s inclusive finance is still in its infancy, making

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Ma, Carol Hok Ka, Isaac Pak Hoi TSE, and Carman Ka Man Chan. "Service-Learning as Pedagogy for Transformation of Students’ Learning." SHS Web of Conferences 59 (2018): 01006. http://dx.doi.org/10.1051/shsconf/20185901006.

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Service-Learning is a powerful pedagogy to transform students learning confidence and determination to make good use of their knowledge through empowered services experience in authentic situations with real clients. Teachers use this pedagogy to help students explore an aspect of social issues and take action to relieve the situation through partnership with agencies outside the University. The current study hit new insights about students learning evaluation that was made possible because of inputs from the collaborating Service-Learning partners. The triangulations of quantitative and quali

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Kang, Minjung, Sang-Lin Han, and Min Seon Baek. "Effects of Service Recovery Compensation and Authenticity on Service Usage Behavior in the Medical Service Failure Situation." Journal of Consumer Studies 30, no. 6 (2019): 21–50. http://dx.doi.org/10.35736/jcs.30.6.2.

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Yao, Xuefei. "Exploration and Analysis of Key Issues in Subject-Oriented Services of University Libraries." International Journal of Education and Humanities 5, no. 2 (2022): 122–24. http://dx.doi.org/10.54097/ijeh.v5i2.2121.

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As an important place rich in subject resources, university libraries can improve the utilization rate of information resources if they can actively optimize service effects for subject services. On top of this, this paper focuses on key issues and proposes an optimization path for subject services. Through measures such as improving the structure of subject librarians, refining the subject service management system, and implementing a precise chemical subject service model, the current situation of subject services can be effectively improved. University libraries are guaranteed to practice h

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Mamadiyarov, Zokir, and Sarvar Askarov. "PROBLEMS IN LENDING INDIVIDUALS IN COMMERCIAL BANKS AND WAYS TO ELIMINATE THEM." European Journal of Artificial Intelligence and Digital Economy 1, no. 9 (2024): 70–78. https://doi.org/10.61796/jaide.v1i9.955.

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In this article, banks are in the process of digital transformation Problems and current situation in improving retail banking services are analyzed. In particular, in the transformation of the banking system of Uzbekistan, the revision of the bank structure and the optimization of the bank's service processes, the one-step lending system through underwriters and the management of personal funds for users are the most important. comments on the applications. The results of this study are important in studying the factors influencing the development of retail banking services and eliminating pr

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