Academic literature on the topic 'Services for internet users'
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Journal articles on the topic "Services for internet users"
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Mitrović, Marta. "Freedom of expression and protection of personal data on the Internet: The perspective of Internet users in Serbia." CM: Communication and Media 15, no. 47 (2020): 5–34. http://dx.doi.org/10.5937/cm15-28316.
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The paper examines the views of Internet users concerning the protection of their rights on the Internet. The Web survey, conducted by the snowball sampling, included 783 Internet users who expressed their views regarding the ways the state (Serbia) and private agents (Facebook and Google) relate to the right of freedom of expression and privacy on the Internet. Also, the survey was used to examine the individual responsibility of users when it comes to the use of Internet services. Several hypotheses suggested that Internet users in Serbia do not have confidence in the country and private actors on the issue of protecting their rights. However, users also do not demonstrate a satisfactory level of individual responsibility. The most important findings indicate that: 1) only one-sixth of the respondents consider that the Government of the Republic of Serbia does not violate the privacy of Internet users; 2) almost half of the respondents do not feel free to express their views criticizing the government; 3) almost 90% of users are not satisfied how Facebook protects their privacy, while it is 1% lower in the case of Google; 4) a third of respondents answered positively to the question whether they had read terms of use of the analyzed companies, but half of them did not give a correct answer to the main questions; 5) only 8.9% of respondents who claimed to have read terms of use are aware of the fact that Facebook shares their data with third parties.
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Aysha Fathima, Y., and S. Muthumani. "Client Cluster Identification of Internet Bank Services." Journal of Computational and Theoretical Nanoscience 16, no. 8 (August 1, 2019): 3554–59. http://dx.doi.org/10.1166/jctn.2019.8323.
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Remarkable developments and innovation in the information and communication technology has led to significant paradigm shift in banking sector. Internet banking phenomenon has been widely accepted by the banks, as a convenient channel of service delivery owing to its multiple advantages. In spite of being beneficial to the users as well, the acceptance rate of this delivery channel is very slow among bank’s clients. In order to increase consumer internet banking, banks must take steps to leverage internet banking adoption among customers. Banks have to promote internet banking by segmenting their targeted customers and positioning them with suitable strategies. This study aims at segmenting the customers based on their usage of services and to identify the perceptions of consumer segments regarding the various attributes of online banking. Hierarchical cluster analysis, k-means cluster analysis was used to segment the respondents based on their usage of the internet banking service. The respondents were formed into three clusters viz, extensive users, moderate users and constrained users. A profile of each segment of user is made based on their demographic, psychographics and perception towards attributes of internet banking. Subject to their profile, usage patterns and their perception towards different attributes of internet banking, various recommendations were made to the service providers to formulate strategies targeting the specific type of users. This study would be facilitate the bankers to draft user focused strategies for increased usage of internet banking services.
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Sabbir Rahman, Muhammad, and Md Nusrate Aziz. "Service quality and behavioural intentions in broadband services selection." Marketing Intelligence & Planning 32, no. 4 (May 27, 2014): 455–74. http://dx.doi.org/10.1108/mip-06-2013-0093.
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Purpose – The purpose of this paper is to examine consumers’ perceptions and their behavioural intentions in selecting an internet broadband service in Malaysia by inspecting young users’ perceptions, in respect of the technical, functional and experience economy perspective. Design/methodology/approach – A survey methodology using questionnaires was adopted to solicit the required information from 400 existing, as well as potential users. Data were analysed through exploratory factor analysis, confirmatory factor analysis and structural equation modelling. Findings – The research shows that in selecting an operator's service both technical and functional qualities are highly mediated by young consumers’ perceptions in explaining their behavioural intentions. The paper also finds that the experience economy variable has a direct effect, which is more dominant on young consumers’ behavioural intentions than the indirect effect through perception, which implies a partial mediation. Research limitations/implications – The study focused on young users’ perceptions and the implicative behavioural intentions in selecting a broadband operator within the Klang Valley area in Malaysia. Thus, it may not be generalized to all young consumers’ around the world. Practical implications – This study identifies the perceived attributes of quality and experience economy as well as generalizing the young consumers’ buying intentions in selecting an internet broadband operator in Malaysia. Originality/value – This research contributes to the existing literature because the study of the behavioural aspects of young consumers is of great importance for marketers to identify the consumers’ ultimate choice in internet broadband selection in Malaysia.
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Akhter, Ayeasha, Md Mobarak Karim, Sabeha Jannat, and K. M. Anwarul Islam. "Determining factors of intention to adopt internet banking services: A study on commercial bank users in Bangladesh." Banks and Bank Systems 17, no. 1 (March 31, 2022): 125–36. http://dx.doi.org/10.21511/bbs.17(1).2022.11.
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E-commerce and e-business are necessary components of today’s internet banking due to the developing global economy. Alternatively, in this technological era, the banking sector’s success is associated with creating bank users’ intention to adopt internet banking services. Therefore, the aim of this study is to determine the influencing factors of intention to adopt internet banking services of commercial bank users’ in the Bangladeshi context. A survey questionnaire was formulated based on past works of literature to find out the research objective. The convenience sampling method has been used in this study. For the data collection purpose, 250 bank users were asked request to participate in the research. As a fully completed survey, 180 responses were received where the response rate was 72% and the sample size was n = 180. For correlation analysis and hypotheses testing, SPSS version 26.0 was used. The results of the study show that Perceived Security Risk (PSR), Perceived Usefulness (PU), Perceived Ease of Use (PEU), Social Influence (SI), and Consumer Innovativeness (CI) have a statistical and significant impact on the intention to adopt internet banking services. It is concluded that the bank management committee should utilize PU, PEU, SI, and CI to amplify the level of willingness to adopt and embrace general banking services through internet platforms among bank users in their online banking transactions. For the future research study, this paper outlines several significant implications and offers some directions for the bank management committee of a commercial bank.
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Tsuda, Yu, Tetsutaro Uehara, Yoshitaka Morimura, Mikihiko Mori, and Hajime Kita. "Analyzing Users' Behaviors on the Internet Live-Broadcasting Services." Transactions of the Institute of Systems, Control and Information Engineers 28, no. 10 (2015): 407–18. http://dx.doi.org/10.5687/iscie.28.407.
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Serrano, Will. "Smart Internet Search with Random Neural Networks." European Review 25, no. 2 (February 6, 2017): 260–72. http://dx.doi.org/10.1017/s1062798716000594.
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Web services that are free of charge to users typically offer access to online information based on some form of economic interest of the web service itself. Advertisers who put the information on the web will make a payment to the search services based on the clicks that their advertisements receive. Thus, end users cannot know that the results they obtain from web search engines are exhaustive, or that they actually respond to their needs. To fill the gap between user needs and the information presented to them on the web, Intelligent Search Assistants have been proposed to act at the interface between users and search engines to present data to users in a manner that reflects their actual needs or their observed or stated preferences. This paper presents an Intelligent Internet Search Assistant based on the Random Neural Network that tracks the user’s preferences and makes a selection on the output of one or more search engines using the preferences that it has learned. We also introduce a ‘relevance metric’ to compare the performance of our Intelligent Internet Search Assistant against a few search engines, showing that it provides better performance.
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Alsaeed, Alaa. "Managing Security Risks in Wireless Web Services." Asian Journal of Computer Science and Technology 10, no. 2 (November 5, 2021): 41–51. http://dx.doi.org/10.51983/ajcst-2021.10.2.2936.
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Over the last twenty years, the Internet has become highly interactive and is not merely a static repository of websites, which allows its users to interact proactively. The functions and tasks of the Internet have evolved during this twenty-year period, such that it is no longer a rudimentary collection of websites. The Internet empowers individual users to explore the Internet in an exponentially greater capacity than in years past. In this study, we will consider the issues like security and trust issues in IoT and local cloud interfaces. Additionally, the security, requirements of M2M services and security solutions for the internet are analyzed, and their ineffectiveness is discussed.
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Hyo Kim, 김광재, and Dong-Hyun Byun. "The Users' Attitudes and Uses in The Internet services: Social information Processing Theory." E-Business Studies 9, no. 4 (November 2008): 147–71. http://dx.doi.org/10.15719/geba.9.4.200811.147.
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Gauttier, Stéphanie, and Claire Gauzente. "Exploring the Similarities Between Users and Non-Users of Consumer Mobile Internet Services." International Journal of Technology and Human Interaction 14, no. 3 (July 2018): 71–87. http://dx.doi.org/10.4018/ijthi.2018070105.
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While mobile technologies have become pervasive, some consumers remain reluctant to accept, adopt and use them. Literature traditionally opposes the notions of ‘user' and ‘non-user' but recent developments show the boundary between these two concepts is very thin. The aim of this article is to review theoretical frameworks that are available for understanding such consumer attitudes and behaviours and to confront theoretical analysis with in-depth subjective investigation of a non-user, occasional user and heavy user, facing a set of different mobile media offers. The empirical analysis is conducted using Q-method. Results demonstrate similarities among users and non-users when considering their attitude towards different technologies, which opens opportunities for market consumer technologies to increase their penetration rate.
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Chen, Yuanyi, Yanyun Tao, Zengwei Zheng, and Dan Chen. "Graph-based service recommendation in Social Internet of Things." International Journal of Distributed Sensor Networks 17, no. 4 (April 2021): 155014772110090. http://dx.doi.org/10.1177/15501477211009047.
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While it is well understood that the emerging Social Internet of Things offers the capability of effectively integrating and managing massive heterogeneous IoT objects, it also presents new challenges for suggesting useful objects with certain service for users due to complex relationships in Social Internet of Things, such as user’s object usage pattern and various social relationships among Social Internet of Things objects. In this study, we focus on the problem of service recommendation in Social Internet of Things, which is very important for many applications such as urban computing, smart cities, and health care. We propose a graph-based service recommendation framework by jointly considering social relationships of heterogeneous objects in Social Internet of Things and user’s preferences. More exactly, we learn user’s preference from his or her object usage events with a latent variable model. Then, we model users, objects, and their relationships with a knowledge graph and regard Social Internet of Things service recommendation as a knowledge graph completion problem, where the “like” property that connects users to services needs to be predicted. To demonstrate the utility of the proposed model, we have built a Social Internet of Things testbed to validate our approach and the experimental results demonstrate its feasibility and effectiveness.
Dissertations / Theses on the topic "Services for internet users"
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Farahbakhsh, Reza. "Profiling professional and regular users on popular Internet services based on implementation of large scale Internet measurement tools." Thesis, Evry, Institut national des télécommunications, 2015. http://www.theses.fr/2015TELE0012/document.
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Les services Internet populaires modèlent et remodèlent fondamentalement les moyens traditionnels de communication des personnes, ayant ainsi un impact majeur sur leur vie sociale. Deux des services Internet très populaires avec cette caractéristique sont les Réseaux sociaux en ligne (OSN) et les systèmes Peer-to-Peer (P2P). Les ONS fournissent un environnement virtuel où les gens peuvent partager leurs informations et leurs intérêts tout en étant en contact avec d'autres personnes. D'autre part, les systèmes P2P, qui sont toujours l'un des services populaires avec une grande proportion de l'ensemble du trafic Internet, offrent une occasion en or pour leurs clients de partager un type de contenu différent, y compris le contenu protégé. En dehors de l'énorme popularité des ONS et des systèmes de P2P parmi les utilisateurs réguliers, ils sont intensivement utilisés par les professionnels (grandes entreprises, politiciens, athlètes, célébrités en cas d'ONS et éditeurs de contenu professionnels en cas de P2P) afin d'interagir avec les gens à des fins différentes (campagnes marketing, les commentaires des clients, amélioration de la réputation publique, etc.) Dans cette thèse, nous caractérisons le comportement des utilisateurs réguliers et professionnels dans les deux services mentionnés populaires (ONS et P2P) en termes de stratégies de publication, de consommation de contenu et d'analyse comportementale. À cette fin, cinq de nos études menées sont présentées dans ce manuscrit comme suit: - "L'évolution des contenus multimédias", qui présente une analyse approfondie sur l'évolution du contenu multimédia disponible en BitTorrent en se concentrant sur quatre mesures pertinentes à travers différentes catégories de contenu : la disponibilité du contenu, la popularité du contenu, la taille de contenu et les commentaires de l'utilisateur - "La réaction des utilisateurs professionnels face aux actions de lutte contre le piratage", en examinant l'impact de deux grandes actions de lutte contre le piratage - la fermeture de Megaupload et la mise en œuvre de la loi anti-piratage française (HADOPI) - sur le comportement des publicateurs professionnels dans le plus grand portail de BitTorrent qui sont les principaux fournisseurs de contenu en ligne protégé. - "La quantité d'informations divulguées sur Facebook", en enquêtant sur l'exposition publique des profils utilisateurs, une grande base de données comprenant un demi-million d'utilisateurs réguliers. - "Les utilisateurs professionnels Cross Posting Activity», en analysant le modèle de publication des utilisateurs professionnels de mêmes informations sur trois grands ONS à savoir Facebook, Google+ et Twitter. - "Les stratégies des utilisateurs professionnels dans les ONS", où nous étudions la stratégie globale d'utilisateurs professionnels par secteur (par exemple, les entreprises de voitures, l'habillement, politiques, etc.) sur Facebook, Google+ et Twitter. Les résultats de cette thèse fournissent une vision d'ensemble pour comprendre certains aspects comportementaux importants de différents types d'utilisateurs des services Internet populaires et ces contributions peuvent être utilisées dans divers domaines (par exemple analyse de campagne marketing et publicité, etc.) et les différentes parties peuvent bénéficier des résultats et des méthodologies mises en œuvre telles que les FAI et les propriétaires des services pour leur planification ou l'expansion des services actuels à venir, ainsi que les professionnels pour accroître leur succès sur les médias sociauxPopular Internet services are fundamentally shaping and reshaping traditional ways of people communication, thus having a major impact on their social life. Two of the very popular Internet services with this characteristic are Online Social Networks (OSNs) and Peer-to-Peer (P2P) systems. OSNs provide a virtual environment where people can share their information and interests as well as being in contact with other people. On the other hand, P2P systems, which are still one of the popular services with a large proportion of the whole Internet traffic, provide a golden opportunity for their customers to share different type of content including copyrighted content. Apart from the huge popularity of OSNs and P2P systems among regular users, they are being intensively used by professional players (big companies, politician, athletes, celebrities in case of OSNs and professional content publishers in case of P2P) in order to interact with people for different purposes (marketing campaigns, customer feedback, public reputation improvement, etc.). In this thesis, we characterize the behavior of regular and professional users in the two mentioned popular services (OSNs and P2P systems) in terms of publishing strategies, content consumption and behavioral analysis. To this end, five of our conducted studies are presented in this manuscript as follows: - “The evolution of multimedia contents", which presents a thorough analysis on the evolution of multimedia content available in BitTorrent by focusing on four relevant metrics across different content categories: content availability, content popularity, content size and user's feedback. - “The reaction of professional users to antipiracy actions", by examining the impact of two major antipiracy actions, the closure of Megaupload and the implementation of the French antipiracy law (HADOPI), on professional publishers behavior in the largest BitTorrent portal who are major providers of online copyrighted content. - “The amount of disclosed information on Facebook", by investigating the public exposure of Facebook users' profile attributes in a large dataset including half million regular users. - “Professional users Cross Posting Activity", by analyzing the publishing pattern of professional users which includes same information over three major OSNs namely Facebook, Google+ and Twitter. - “Professional Users' Strategies in OSNs", where we investigate the global strategy of professional users by sector (e.g., Cars companies, Clothing companies, Politician, etc.) over Facebook, Google+ and Twitter. The outcomes of this thesis provide an overall vision to understand some important behavioral aspects of different types of users on popular Internet services and these contributions can be used in various domains (e.g. marketing analysis and advertising campaign, etc.) and different parties can benefit from the results and the implemented methodologies such as ISPs and owners of the Services for their future planning or expansion of the current services as well as professional players to increase their success on social media
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Rodríguez-Arana, Muñoz Jaime. "Users and Services of General Energy Interest." Derecho & Sociedad, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/118152.
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Modern Administrative Law must be considered within the Social and Democratic Rule of Law. Citizens, as users of services of general interest, are at the centre of all the categories of Regulatory Law. They have a legal status that enables them to be present in the decisions that affect them and they can contest decisions that harm their rights.El Derecho Administrativo moderno debe enmarcarse en el Estado Social y Democrático de Derecho. Los ciudadanos, usuarios de los servicios de interés general, ocupan un lugar central en todas las categorías del Derecho Regulatorio. Disponen de un estatuto jurídico que les permite estar presentes en las decisiones que le afectan y poder impugnar las decisiones que lesionen sus derechos.
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Klockar, Annika. "Improving User Experience of Internet Services in Cellular Networks." Doctoral thesis, Karlstads universitet, Institutionen för matematik och datavetenskap, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-35334.
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The Internet has grown enormously since the introduction of the World Wide Web in the early 90's. The evolution and wide spread deployment of cellular networks have contributed to make the Internet accessible to more people in more places. The cellular networks of today offer data rates high enough for most Internet services. Even so, the service quality experienced by the users is often lower than in wired networks. The performance of TCP has a large impact on user experience. Therefore, we investigate TCP in cellular networks and propose functionality to improve the situation for TCP. We have studied sources of delay and data loss, such as link layer retransmissions, queuing, and handover. Measurements were conducted in a GSM/GPRS testbed. The results indicate that TCP interact efficiently with the GSM link layer protocol in most cases. From experiments of queuing in GPRS, we conclude that with a smaller buffer delay is reduced significantly, but that TCP throughput is about the same as with a larger buffer. Furthermore, we propose an improved buffer management when a connection loses all its resources to traffic with higher priority. We also propose a scheme for data forwarding to avoid negative impact on TCP during handover for WINNER, a research system that was used to test ideas for LTE. The achievable data rates in cellular networks are limited by inter-cell interference that vary over the cell. Inter-cell interference can be mitigated with Coordinated Multipoint techniques (CoMP), techniques that currently are being standardized for LTE-Advanced. System wide CoMP is, however, not an option, since it would be too resource consuming. In order to limit the required resources for CoMP, we propose an approach to select a subset of users for CoMP that is based on user experience. Simulation results indicate that user experience, represented with application utility, and fairness are improved compared to if only rate is considered in the user selection.The Internet has grown enormously since the introduction of the World Wide Web in the early 90's. The evolution and wide spread deployment of cellular networks have contributed to make the Internet accessible to more people in more places. The cellular networks of today offer data rates high enough for most Internet services. Even so, the service quality experienced by the users is often lower than in wired networks. The performance of TCP has a large impact on user experience. Therefore, we investigate TCP in cellular networks and propose functionality to improve the situation for TCP. We have studied sources of delay and data loss, such as link layer retransmissions, queuing, and handover. The achievable data rates in cellular networks are limited by inter-cell interference that vary over the cell area. Inter-cell interference can be mitigated with Coordinated Multipoint techniques (CoMP), techniques that currently are being standardized for LTE-Advanced. System wide CoMP is, however, not an option, since it would be too resource consuming. In order to limit the required resources for CoMP, we propose an approach to select a subset of the users for CoMP that is based on user experience.
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Edström, Tobias, and Christian Rosberg. "Adopting Mobile Internet? Findings from a Study on Mobile Internet Services Using a User Centred Perspective." Thesis, Blekinge Tekniska Högskola, Institutionen för programvaruteknik och datavetenskap, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3308.
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In this master thesis we investigate Mobile Internet with the help of a user perspective and discuss the problems of Mobile Internet today. As the Internet revolution evolves into the Mobile Internet revolution the need for usable and desirable wireless services is increasing. Designing web based services for mobile devices and mobile users is significantly different than designing web based services for desktop use. Not only are there differences in the underlying technology but also, and perhaps most important, in the way people use the services. Our main purpose in this thesis is to investigate the occurrence of Mobile Internet from a user’s perspective, to present a definition of Mobile Internet and provide a deeper understanding of the phenomenon. The main objective is to present a theoretical framework regarding Mobile Internet usage and to investigate which user related factors to consider when developing services adapted for mobile use.Webpage available at http://www.student.bth.se/~tecr.
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Møinichen, Jørgen. "The Net Neutrality Debate : Analysis of economic implications of net neutrality on internet service providers, content providers and internet users." Thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for industriell økonomi og teknologiledelse, 2014. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-27129.
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This thesis studies the economic implications of a transition from a neutral to a non-neutral network. A mathematical model with an end to end ecosystem is developed, which includes a backbone internet service provider that provides connectivity for the content providers. The model also includes internet users that pay an access internet service provider for connectivity to interact with the content providers, advertisers that pay the content providers, and access internet service providers that charge the internet users for their connectivity. In the non-neutral regime, the content providers can pay the access internet service provider to access specialized services, a priority lane. The model is solved in a non-cooperative two stage game, and where the backbone and access internet service providers maximize their individual profits. Our analysis shows that the non-neutral unregulated regime always improves social welfare, investment and innovation levels, and lowers the congestion levels. We also show that the backbone internet service provider is always better off in the non-neutral regime, and therefore reduce the benefit of the other players. The result for the other players is generally positive in favor of a non-neutral regime, but much more ambiguous, especially for the access internet service providers. We also show that moderate regulation can increase social welfare. However, even moderate regulation might severely impair individual players, and too much regulation may also impair the non-neutral regime so that the overall social welfare is worse than in the neutral regime.
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Sanchis, Cano Ángel. "Economic analysis of wireless sensor-based services in the framework of the Internet of Things. A game-theoretical approach." Doctoral thesis, Universitat Politècnica de València, 2018. http://hdl.handle.net/10251/102642.
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El mundo de las telecomunicaciones está cambiando de un escenario donde únicamente las personas estaban conectadas a un modelo donde prácticamente todos los dispositivos y sensores se encuentran conectados, también conocido como Internet de las cosas (IoT), donde miles de millones de dispositivos se conectarán a Internet a través de conexiones móviles y redes fijas. En este contexto, hay muchos retos que superar, desde el desarrollo de nuevos estándares de comunicación al estudio de la viabilidad económica de los posibles escenarios futuros. En esta tesis nos hemos centrado en el estudio de la viabilidad económica de diferentes escenarios mediante el uso de conceptos de microeconomía, teoría de juegos, optimización no lineal, economía de redes y redes inalámbricas. La tesis analiza la transición desde redes centradas en el servicio de tráfico HTC a redes centradas en tráfico MTC desde un punto de vista económico. El primer escenario ha sido diseñado para centrarse en las primeras etapas de la transición, en la que ambos tipos de tráfico son servidos bajo la misma infraestructura de red. En el segundo escenario analizamos la siguiente etapa, en la que el servicio a los usuarios MTC se realiza mediante una infraestructura dedicada. Finalmente, el tercer escenario analiza la provisión de servicios basados en MTC a usuarios finales, mediante la infraestructura analizada en el escenario anterior.
Gracias al análisis de todos los escenarios, hemos observado que la transición de redes centradas en usuarios HTC a redes MTC es posible y que la provisión de servicios en tales escenarios es viable. Además, hemos observado que el comportamiento de los usuarios es esencial para determinar la viabilidad de los diferentes modelos de negocio, y por tanto, es necesario estudiar el comportamiento y las preferencias de los usuarios en profundidad en estudios futuros. Específicamente, los factores más relevantes son la sensibilidad de los usuarios al retardo en los datos recopilados por los sensores y la cantidad de los mismos. También hemos observado que la diferenciación del tráfico en categorías mejora el uso de las redes y permite crear nuevos servicios empleando datos que, de otro modo, no se aprovecharían, lo cual nos permite mejorar la monetización de la infraestructura. También hemos demostrado que la provisión de capacidad es un mecanismo válido, alternativo a la fijación de precios, para la optimización de los beneficios de los proveedores de servicio. Finalmente, se ha demostrado que es posible crear roles específicos para ofrecer servicios IoT en el mercado de las telecomunicaciones, específicamente, los IoT-SPs, que proporcionan servicios basados en sensores inalámbricos utilizando infraestructuras de acceso de terceros y sus propias redes de sensores.
En resumen, en esta tesis hemos intentado demostrar la viabilidad económica de modelos de negocio basados en redes futuras IoT, así como la aparición de nuevas oportunidades y roles de negocio, lo cual nos permite justificar económicamente el desarrollo y la implementación de las tecnologías necesarias para ofrecer servicios de acceso inalámbrico masivo a dispositivos MTC.The communications world is moving from a standalone devices scenario to a all-connected scenario known as Internet of Things (IoT), where billions of devices will be connected to the Internet through mobile and fixed networks. In this context, there are several challenges to face, from the development of new standards to the study of the economical viability of the different future scenarios. In this dissertation we have focused on the study of the economic viability of different scenarios using concepts of microeconomics, game theory, non-linear optimization, network economics and wireless networks. The dissertation analyzes the transition from a Human Type Communications (HTC) to a Machine Type Communications (MTC) centered network from an economic point of view. The first scenario is designed to focus on the first stages of the transition, where HTC and MTC traffic are served on a common network infrastructure. The second scenario analyzes the provision of connectivity service to MTC users using a dedicated network infrastructure, while the third stage is centered in the analysis of the provision of services based on the MTC data over the infrastructure studied in the previous scenario. Thanks to the analysis of all the scenarios we have observed that the transition from HTC users-centered networks to MTC networks is possible and that the provision of services in such scenarios is viable. In addition, we have observed that the behavior of the users is essential in order to determine the viability of a business model, and therefore, it is needed to study their behavior and preferences in depth in future studios. Specifically, the most relevant factors are the sensitivity of the users to the delay and to the amount of data gathered by the sensors. We also have observed that the differentiation of the traffic in categories improves the usage of the networks and allows to create new services thanks to the data that otherwise would not be used, improving the monetization of the infrastructure and the data. In addition, we have shown that the capacity provision is a valid mechanism for providers' profit optimization, as an alternative to the pricing mechanisms. Finally, it has been demonstrated that it is possible to create dedicated roles to offer IoT services in the telecommunications market, specifically, the IoT-SPs, which provide wireless-sensor-based services to the final users using a third party infrastructure. Summarizing, this dissertation tries to demonstrate the economic viability of the future IoT networks business models as well as the emergence of new business opportunities and roles in order to justify economically the development and implementation of the new technologies required to offer massive wireless access to machine devices.
El món de les telecomunicacions està canviant d'un escenari on únicament les persones estaven connectades a un model on pràcticament tots els dispositius i sensors es troben connectats, també conegut com a Internet de les Coses (IoT) , on milers de milions de dispositius es connectaran a Internet a través de connexions mòbils i xarxes fixes. En aquest context, hi ha molts reptes que superar, des del desenrotllament de nous estàndards de comunicació a l'estudi de la viabilitat econòmica dels possibles escenaris futurs. En aquesta tesi ens hem centrat en l'estudi de la viabilitat econòmica de diferents escenaris per mitjà de l'ús de conceptes de microeconomia, teoria de jocs, optimització no lineal, economia de xarxes i xarxes inalàmbriques. La tesi analitza la transició des de xarxes centrades en el servici de tràfic HTC a xarxes centrades en tràfic MTC des d'un punt de vista econòmic. El primer escenari ha sigut dissenyat per a centrar-se en les primeres etapes de la transició, en la que ambdós tipus de tràfic són servits davall la mateixa infraestructura de xarxa. En el segon escenari analitzem la següent etapa, en la que el servici als usuaris MTC es realitza per mitjà d'una infraestructura dedicada. Finalment, el tercer escenari analitza la provisió de servicis basats en MTC a usuaris finals, per mitjà de la infraestructura analitzada en l'escenari anterior. Als paràgrafs següents es descriu amb més detall cada escenari. Gràcies a l'anàlisi de tots els escenaris, hem observat que la transició de xarxes centrades en usuaris HTC a xarxes MTC és possible i que la provisió de servicis en tals escenaris és viable. A més a més, hem observat que el comportament dels usuaris és essencial per a determinar la viabilitat dels diferents models de negoci, i per tant, és necessari estudiar el comportament i les preferències dels usuaris en profunditat en estudis futurs. Específicament, els factors més rellevants són la sensibilitat dels usuaris al retard en les dades recopilats pels sensors i la quantitat dels mateixos. També hem observat que la diferenciació del tràfic en categories millora l'ús de les xarxes i permet crear nous servicis emprant dades que, d'una altra manera, no s'aprofitarien, la qual cosa ens permet millorar la monetització de la infraestructura. També hem demostrat que la provisió de capacitat és un mecanisme vàlid, alternatiu a la fixació de preus, per a l'optimització dels beneficis dels proveïdors de servici. Finalment, s'ha demostrat que és possible crear rols específics per a oferir servicis IoT en el mercat de les telecomunicacions, específicament, els IoT-SPs, que proporcionen servicis basats en sensors inalàmbrics utilitzant infraestructures d'accés de tercers i les seues pròpies xarxes de sensors. En resum, en aquesta tesi hem intentat demostrar la viabilitat econòmica de models de negoci basats en xarxes futures IoT, així com l'aparició de noves oportunitats i rols de negoci, la qual cosa ens permet justificar econòmicament el desenrotllament i la implementació de les tecnologies necessàries per a oferir servicis d'accés inalàmbric massiu a dispositius MTC.
Sanchis Cano, Á. (2018). Economic analysis of wireless sensor-based services in the framework of the Internet of Things. A game-theoretical approach [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/102642
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Alaoui, Malek. "Application d’une démarche Living Lab au développement de services de TV sociale dédiés aux personnes âgées." Thesis, Troyes, 2013. http://www.theses.fr/2013TROY0027/document.
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La perte de conjoints et d’amis, la réduction progressive de leur mobilité et l’éloignement de plus en plus fréquent des enfants, plongent souvent les personnes âgées dans un isolement qui peut générer des dépressions qui ont à leur tour un impact négatif sur la santé. Des études médicales ont même démontré que l’isolement social augmente le risque de mortalité des personnes âgées. Alors que de nombreux programmes de recherche s’intéressent à développer une variété de solutions technologiques liées à la fragilité physique et/ou cognitive des personnes âgées pour qu’ils puissent rester le plus longtemps possible à domicile, nous nous intéressons à leur fragilité sociale qui limite leurs capacités à rester en contact avec la société. Nous émettons l’hypothèse que les technologies de l’information ont un rôle important à jouer pour apporter une solution à l’isolement social des personnes âgées. Mais concevoir des services adaptés et s’assurer de leur appropriation restent des questions ouvertes, auxquelles nous tentons de proposer des réponses, à la fois au niveau méthodologique et instrumental. Nous présentons une démarche de conception de services pour les personnes âgées, qui s’appuie sur la participation des futurs utilisateurs dans le cadre d’un «Living Lab». Nous illustrons cette démarche grâce à notre participation à un projet européen dont l’objectif est de développer des applications de télévision sociale pour contribuer au développement des interactions sociales entre pairsEncouraging seniors to stay at home as long as possible is associated with a higher risk of social isolation. Extensive researches have established the strong relationship between social isolation and health, considering social engagement as an important component influencing psychological well-being and self-esteem of elderly people. In other words, aging well at home cannot be reduced to the management of physical and cognitive frailties and technologies should also tackle the quality of life of the elderly by fostering their social interactions especially for those who are living alone. We postulate that ICTs could alleviate elderly loneliness, in order to cope with their social frailty. However, designing appropriate services and ensure their adoption by the elderly remain open questions, which we try to provide answers at both methodological and instrumental level. We propose an approach to design services for the elderly based on the participation of the future users as part of a "Living Lab". We illustrate this approach by our participation in a European project aiming at developing and evaluating Social TV services. The objective is to foster social interactions among peers to enhance or restore social ties, with the goal of increasing psychological well-being and self-esteem of the elderly living alone
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Tovide, Anuoluwapo Esther Semande. "A mobile design of an emergency service system for deaf people." University of Western Cape, 2021. http://hdl.handle.net/11394/8178.
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>Magister Scientiae - MScThe importance of mobile technology in improving the quality of life is not restricted to only a Hearing person, and the use of mobile devices among Deaf people is no longer limited, due to the advancements in technology Hearing loss cannot be seen but its effect is clearly visible to the persons suffering the loss. This results in a limited ability to communicate with the large world of hearing people. This research effort aims to design a SignSupport for emergency mobile application for Deaf people in Cape Town, empowering them with the same access to emergency service resources as hearing people. The proposed approach is to use a mobile application to contact standard emergency services on behalf of a Deaf person to a representative. The app will use a phone's GPS module to share the location of the victim and contact the nearest emergency service provider to attend to the Deaf victim; as well as keep the victim’s circle of family and friends informed. The app design is intuitive, simply requiring the Deaf victim to launch the app and choose an emergency type from the available options.
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Drivas, Ioannis C. "Improving the Visibility and the Accessibility of Web Services. A User-Centric Approach." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-66893.
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The World Wide Web provides a well standing environment in any kind of organizations for exposing online products and services. However, no one ensures that web products or services which provided by organizations or enterprises, would receive the proper visibility and accessibility by the internet users. The process of Search Engine Optimization examines usability in design, architecture and content that an internet-based system has, for improving its visibility and accessibility in the web. Successful SEO process in an internet-based system, which is set under the paternity of an organization, ensures higher recognition, visibility and accessibility for the web services that the system provides to internet users. The aim of this study characterized with a trinity of axes. In the first axe, an internet-based system and the web services that provides is examined in order to understand its initial situation regarding its visibility and accessibility in the web. In the second axe, the study follows a user-centric approach on how and in what way the examined system could be improved based on its users’ needs and desires. After the encapsulation of needs and desires that the users expressed as regards the usability of the system in design, architecture and content, the third axe takes place. In the third axe, the extracted needs and desires of users are implemented in the under-examined system, in order to understand if its visibility and accessibility has improved in the World Wide Web.For the completion of this trinity of axes, the Soft Systems Methodology approach is adopted. SSM is an action-oriented process of inquiry which deals with a problematic situation from the Finding Out about the situation through the Taking Action to improve it. Following an interpretative research approach, ten semi-structured interviews take place in order to capture all the participants’ perceptions and different worldviews regarding of what are the changes that they need and desire from the examined system. Moreover, in this study, the conduction of three Workshops, constitute a cornerstone for implementing systemically desirable and culturally feasible changes where all participants can live with, in order to improve system’s visibility and accessibility in the internet world. The results indicate that the adoption of participants’ needs and desires, improved the levels of usability, visibility and accessibility of the under examined internet-based system. Overall, this study firstly contributes to expand the knowledge as regards the process of improving the visibility and accessibility of internet-based systems and their web services in the internet world, based on a user-centric approach. Secondly, this study works as a practical toolbox for any kind of organization which intends to improve the visibility and accessibility of its current or potential web services in the World Wide Web.
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Song, Songbo. "Advanced personalization of IPTV services." Thesis, Evry, Institut national des télécommunications, 2012. http://www.theses.fr/2012TELE0001/document.
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Le monde de la TV est en cours de transformation de la télévision analogique à la télévision numérique, qui est capable de diffuser du contenu de haute qualité, offrir aux consommateurs davantage de choix, et rendre l'expérience de visualisation plus interactive. IPTV (Internet Protocol TV) présente une révolution dans la télévision numérique dans lequel les services de télévision numérique sont fournis aux utilisateurs en utilisant le protocole Internet (IP) au dessus d’une connexion haut débit. Les progrès de la technologie IPTV permettra donc un nouveau modèle de fourniture de services. Les fonctions offertes aux utilisateurs leur permettent de plus en plus d’autonomie et de plus en plus de choix. Il en est notamment ainsi de services de type ‘nTS’ (pour ‘network Time Shifting’ en anglais) qui permettent à un utilisateur de visionner un programme de télévision en décalage par rapport à sa programmation de diffusion, ou encore des services de type ‘nPVR’ (pour ‘network Personal Video Recorder’ en anglais) qui permettent d’enregistrer au niveau du réseau un contenu numérique pour un utilisateur. D'autre part, l'architecture IMS proposée dans NGN fournit une architecture commune pour les services IPTV. Malgré les progrès rapides de la technologie de télévision interactive (comprenant notamment les technologies IPTV et NGN), la personnalisation de services IPTV en est encore à ses débuts. De nos jours, la personnalisation des services IPTV se limite principalement à la recommandation de contenus et à la publicité ciblée. Ces services ne sont donc pas complètement centrés sur l’utilisateur, alors que choisir manuellement les canaux de diffusion et les publicités désirées peut représenter une gêne pour l’utilisateur. L’adaptation des contenus numériques en fonction de la capacité des réseaux et des dispositifs utilisés n’est pas encore prise en compte dans les implémentations actuelles. Avec le développement des technologies numériques, les utilisateurs sont amenés à regarder la télévision non seulement sur des postes de télévision, mais également sur des smart phones, des tablettes digitales, ou encore des PCs. En conséquence, personnaliser les contenus IPTV en fonction de l’appareil utilisé pour regarder la télévision, en fonction des capacités du réseau et du contexte de l’utilisateur représente un défi important. Cette thèse présente des solutions visant à améliorer la personnalisation de services IPTV à partir de trois aspects: 1) Nouvelle identification et authentification pour services IPTV. 2) Nouvelle architecture IPTV intégrée et comportant un système de sensibilité au contexte pour le service de personnalisation. 3) Nouveau service de recommandation de contenu en fonction des préférences de l’utilisateur et aussi des informations contextesInternet Protocol TV (IPTV) delivers television content to users over IP-based network. Different from the traditional TV services, IPTV platforms provide users with large amount of multimedia contents with interactive and personalized services, including the targeted advertisement, on-demand content, personal video recorder, and so on. IPTV is promising since it allows to satisfy users experience and presents advanced entertainment services. On the other hand, the Next Generation Network (NGN) approach in allowing services convergence (through for instance coupling IPTV with the IP Multimedia Subsystem (IMS) architecture or NGN Non-IMS architecture) enhances users’ experience and allows for more services personalization. Although the rapid advancement in interactive TV technology (including IPTV and NGN technologies), services personalization is still in its infancy, lacking the real distinguish of each user in a unique manner, the consideration of the context of the user (who is this user, what is his preferences, his regional area, location, ..) and his environment (characteristics of the users’ devices ‘screen types, size, supported resolution, ‘‘ and networks available network types to be used by the user, available bandwidth, ..’) as well as the context of the service itself (content type and description, available format ‘HD/SD’, available language, ..) in order to provide the adequate personalized content for each user. This advanced IPTV services allows services providers to promote new services and open new business opportunities and allows network operators to make better utilization of network resources through adapting the delivered content according to the available bandwidth and to better meet the QoE (Quality of Experience) of clients. This thesis focuses on enhanced personalization for IPTV services following a user-centric context-aware approach through providing solutions for: i) Users’ identification during IPTV service access through a unique and fine-grained manner (different from the identification of the subscription which is the usual current case) based on employing a personal identifier for each user which is a part of the user context information. ii) Context-Aware IPTV service through proposing a context-aware system on top of the IPTV architecture for gathering in a dynamic and real-time manner the different context information related to the user, devices, network and service. The context information is gathered throughout the whole IPTV delivery chain considering the user domain, network provider domain, and service/content provider domain. The proposed context-aware system allows monitoring user’s environment (devices and networks status), interpreting user’s requirements and making the user’s interaction with the TV system dynamic and transparent. iii) Personalized recommendation and selection of IPTV content based on the different context information gathered and the personalization decision taken by the context-aware system (different from the current recommendation approach mainly based on matching content to users’ preferences) which in turn highly improves the users’ Quality of Experience (QoE) and enriching the offers of IPTV services
Books on the topic "Services for internet users"
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1974-, Jaeger Paul T., ed. Public libraries and internet service roles: Measuring and maximizing Internet services. Chicago: American Library Association, 2009.
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Ghashghai, Elham. Issues affecting Internet use in Afghanistan and developing countries in the Middle East. Santa Monica, Ca: Rand, 2002.
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Hu lian wang shi dai tong ji shu ju de sou ji yu fen xi fang fa. Beijing Shi: Zhongguo tong ji chu ban she, 2009.
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India, Data Security Council of. Service provider assessment framework: A platform for building synergies between clients and service providers for trusted global sourcing : a study report, Data Security Council of India in collaboration with Ernst & Young, December 2010. New Delhi: Data Security Council of India, 2011.
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Neufeld, Gerald G. Driving the infohighway: A guide for VAX/VMS users. Brandon, Manitoba: New Fields Publishing, 1994.
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Public internet access in libraries and information services. London: Facet Pub., 2002.
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Wiggins, Richard W. The Internet for everyone: A guide for users and providers. New York: McGraw-Hill, 1995.
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Instituto Brasileiro de Geografia e Estatística. Coordenação de Trabalho e Rendimento., ed. Acesso à Internet e posse de telefone móvel celular para uso pessoal, 2005: Pesquisa Nacional por Amostra de Domicílios. Rio de Janeiro: IBGE, 2007.
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Instituto Brasileiro de Geografia e Estatística. Coordenação de Trabalho e Rendimento. Acesso à Internet e posse de telefone móvel celular para uso pessoal, 2011: Pesquisa Nacional por Amostra de Domicílios. Rio de Janeiro: Instituto Brasileiro de Geografia e Estatística - IBGE, 2013.
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Instituto Brasileiro de Geografia e Estatística. Coordenação de Trabalho e Rendimento. Acesso à Internet e posse de telefone móvel celular para uso pessoal, 2008: Pesquisa Nacional por Amostra de Domicílios. Rio de Janeiro: IBGE, 2009.
Find full textBook chapters on the topic "Services for internet users"
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Følstad, Asbjørn, Dimitra Chasanidou, Ida Maria Haugstveit, and Ragnhild Halvorsrud. "Involving Users in the Design of Sharing Economy Services." In Internet Science, 222–30. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-70284-1_18.
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Melgara, Marcello, Luigi Romano, Fabio Rocca, Alberto Sanna, Daniela Marino, and Riccardo Serafin. "Innovative Healthcare Services for Nomadic Users." In On the Move to Meaningful Internet Systems 2006: OTM 2006 Workshops, 994–1002. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. http://dx.doi.org/10.1007/11915034_124.
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Joshi, Karuna P., Yelena Yesha, Ant A. Ozok, Yaacov Yesha, Ashwini Lahane, Hari Kalva, Ankur Agarwal, and Borko Furht. "User-Centric Smart Services in the Cloud." In The Smart Internet, 234–49. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-16599-3_16.
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Lee, Hyun Jung, and Mye Sohn. "Cross-Recommendation Depending on Commonly Shared Users’ Preferences in IoT Environment." In Innovative Mobile and Internet Services in Ubiquitous Computing, 611–19. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-61542-4_60.
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Dutta, Kaushik, Debra VanderMeer, Anindya Datta, and Krithi Ramamritham. "User Action Recovery in Internet SAGAs (iSAGAs)." In Technologies for E-Services, 132–46. Berlin, Heidelberg: Springer Berlin Heidelberg, 2001. http://dx.doi.org/10.1007/3-540-44809-8_10.
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Xiao, Hua, Ying Zou, Ran Tang, Joanna Ng, and Leho Nigul. "A Framework for Automatically Supporting End-Users in Service Composition." In The Smart Internet, 115–36. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-16599-3_9.
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Freeman, Mark. "Experiences of Users from Online Grocery Stores." In Self-Service in the Internet Age, 139–60. London: Springer London, 2008. http://dx.doi.org/10.1007/978-1-84800-207-4_7.
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Følstad, Asbjørn, Cecilie Bertinussen Nordheim, and Cato Alexander Bjørkli. "What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study." In Internet Science, 194–208. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01437-7_16.
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Park, Daeun, Jongmo Kim, and Mye Sohn. "Serendipity-Based Recommendation Framework for SNS Users Using Tie Strength and Relation Clustering." In Innovative Mobile and Internet Services in Ubiquitous Computing, 636–45. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-22263-5_60.
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Yang, Lin, Wenfeng Li, Yanhong Ge, Xiuwen Fu, Raffaele Gravina, and Giancarlo Fortino. "People-Centric Service for mHealth of Wheelchair Users in Smart Cities." In Internet of Things, 163–79. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-00491-4_9.
Full textConference papers on the topic "Services for internet users"
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"Internet services, Dial-up networking." In 1st International Workshop on Shaping the Broadband Society - users and services. SciTePress - Science and and Technology Publications, 2004. http://dx.doi.org/10.5220/0001404200310040.
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Kapsa, Izabela, and Magdalena Musial-Karg. "The Internet Users’ Opinions on Public E-Services." In ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2021. http://dx.doi.org/10.1145/3494193.3494297.
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Nenko, Aleksandra Yevgeniyevna, Anastasiia Mikhaylovna Semenova, and Anastasiia Alekseyevna Galaktionova. "Measuring public spaces quality based on Google Maps users’ comments." In 22nd Scientific Conference “Scientific Services & Internet – 2020”. Keldysh Institute of Applied Mathematics, 2020. http://dx.doi.org/10.20948/abrau-2020-40.
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Bartolomeo, G., N. BlefariMelazzi, G. Cortese, A. Friday, G. Prezerakos, R. Walker, and S. Salsano. "SMS: Simplifying Mobile Services - for Users and Service Providers." In Advanced Int'l Conference on Telecommunications and Int'l Conference on Internet and Web Applications and Services (AICT-ICIW'06). IEEE, 2006. http://dx.doi.org/10.1109/aict-iciw.2006.173.
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Lakkis, Sari I., and Maher Elshakankiri. "IoT based emergency and operational services in medical care systems." In 2017 Internet of Things - Business Models, Users, and Networks. IEEE, 2017. http://dx.doi.org/10.1109/ctte.2017.8260983.
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Apanasevic, Tatjana, and Jan Markendahl. "Mobile ticketing services in the Northern Europe: Critical business model issues." In 2017 Internet of Things - Business Models, Users, and Networks. IEEE, 2017. http://dx.doi.org/10.1109/ctte.2017.8260939.
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Hellen Oliveira da Silva, Thiago, Jeferson Da Silva Juliani, Marília Soares Mendes, and Carlos Rosemberg Maia de Carvalho. "Um estudo da experiência dos usuários de Internet banking de um banco público brasileiro." In XVII Simpósio Brasileiro de Fatores Humanos em Sistemas Computacionais. Sociedade Brasileira de Computação (SBC), 2018. http://dx.doi.org/10.5753/ihc.2018.4182.
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Banking systems have been a frequent concern between customers and companies, since the number of financial transactions carried out by the Internet has increased considerably. This study investigated the experience of internet banking users of a Brazilian bank. Techniques such as interviews, access log analysis, user journeys and usability testing were applied to identify the elements of the user experience using a generic model. From the studies carried out, it was verified that the characteristic users of the service had difficulty or are unable to use all the essential services of internet banking and are necessary design improvements of current interface.
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Liberal, F., A. Ferro, and J. O. Fajardo. "What Quality Means for Internet Users: A Guide to Selecting your ISP." In International conference on Networking and Services (ICNS'06). IEEE, 2006. http://dx.doi.org/10.1109/icns.2006.119.
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Gonçalves, Glauber, Alex Vieira, and Jussara Almeida. "On the Cost-Benefit Tradeoffs of Cloud Storage Services for End Users and Service Providers." In XXXVI Simpósio Brasileiro de Redes de Computadores e Sistemas Distribuídos. Sociedade Brasileira de Computação - SBC, 2018. http://dx.doi.org/10.5753/sbrc_estendido.2018.14186.
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Cloud Storage is a very popular Internet service. It allows users to backup data to the cloud as well as to perform collaborative work while sharing content. Despite the increasing interest in cloud storage, a thorough investigation on the costs and benefits of this service for providers and end users has not been conducted yet. This dissertation aims at investigating such cost-benefit tradeoffs for both providers and end users jointly. Using data collected from a real service (Dropbox), we developed new models, methodologies and tools to support providers and users in improving jointly their benefits in cloud storage.
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Sorrentino, Tatiana, Joaquim Macedo, Alexandre Santos, and Cláudia Ribeiro. "An adaptative semantic model for internet accessibility visually impaired users." In iiWAS '15: The 17th International Conference on Information Integration and Web-based Application & Services. New York, NY, USA: ACM, 2015. http://dx.doi.org/10.1145/2837185.2837255.
Full textReports on the topic "Services for internet users"
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Olatt, Joseph. A technique to make an enterprise network a Darknet on the Internet, while providing required services to authorized users. Office of Scientific and Technical Information (OSTI), February 2022. http://dx.doi.org/10.2172/1847521.
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Lennox, J., X. Wu, and H. Schulzrinne. Call Processing Language (CPL): A Language for User Control of Internet Telephony Services. RFC Editor, October 2004. http://dx.doi.org/10.17487/rfc3880.
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Rogers, Katherine, Karina Lovell, Peter Bower, and Christopher Armitage. “What are Deaf sign language users’ experiences as patients in healthcare services?”: A scoping review protocol. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, January 2022. http://dx.doi.org/10.37766/inplasy2022.1.0102.
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Review question / Objective: A scoping review with specific reference to the context of Deaf populations, in relation to Deaf people’s experience of health and mental health services, including the use of a questionnaire regarding their experience as a patient, is needed in order to assess and synthesise the current knowledge. As this is an exploratory type of review drawing on qualitative as well as quantitative work, the PICo approach Population, (Phenomena of) Interest and Context, will guide the question formulation. Following the identification of the gap in the existing systematic reviews and scoping searches concerning patient experience and Deaf people’s experience of using healthcare services, the research question is as follows: “What are Deaf sign language users’ experiences as patients in healthcare services?”. Information sources: The bibliographic databases that will be searched for this review will includes PsycINFO, PubMed, Web of Science, CINAHL, and Medline. Grey literature sources (e.g., policy, practice, and guideline documents), including contacting the relevant investigators working in the field of Deaf populations, will be searched for this review study. Forward citation sources, from the relevant reference lists, will also be searched to ensure the process is thorough.
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Varina, Hanna B., Viacheslav V. Osadchyi, Kateryna P. Osadcha, Svetlana V. Shevchenko, and Svitlana H. Lytvynova. Peculiarities of cloud computing use in the process of the first-year students' adaptive potential development. [б. в.], June 2021. http://dx.doi.org/10.31812/123456789/4453.
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Technologies based on cloud computing is one of the demanded and actively developing areas of the modern information world. Cloud computing refers to an innovative technology that allows you to combine IT resources of various hardware platforms into a single whole and provide the user with access to them via a local network or the global Internet. Cloud services from various providers offer users access to their resources via the Internet via free or shareware cloud applications, the hardware and software requirements of which do not imply that the user has high-performance and resource-consuming computers. Cloud technologies represent a new way of organizing the educational process and offers an alternative to traditional methods of organizing the educational process, creates an opportunity for personal learning, collective teaching, interactive classes, and the organization of psychological support. The scientific article is devoted to the problem of integrating cloud technologies not only in the process of training highly qualified specialists, but also in the formation of professionally important personality traits. The article describes the experience of introducing cloud technologies into the process of forming the adaptive potential of students in conditions of social constraints caused by the COVID-19 pandemic.
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McKenna, Patrick, and Mark Evans. Emergency Relief and complex service delivery: Towards better outcomes. Queensland University of Technology, June 2021. http://dx.doi.org/10.5204/rep.eprints.211133.
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Emergency Relief (ER) is a Department of Social Services (DSS) funded program, delivered by 197 community organisations (ER Providers) across Australia, to assist people facing a financial crisis with financial/material aid and referrals to other support programs. ER has been playing this important role in Australian communities since 1979. Without ER, more people living in Australia who experience a financial crisis might face further harm such as crippling debt or homelessness. The Emergency Relief National Coordination Group (NCG) was established in April 2020 at the start of the COVID-19 pandemic to advise the Minister for Families and Social Services on the implementation of ER. To inform its advice to the Minister, the NCG partnered with the Institute for Governance at the University of Canberra to conduct research to understand the issues and challenges faced by ER Providers and Service Users in local contexts across Australia. The research involved a desktop review of the existing literature on ER service provision, a large survey which all Commonwealth ER Providers were invited to participate in (and 122 responses were received), interviews with a purposive sample of 18 ER Providers, and the development of a program logic and theory of change for the Commonwealth ER program to assess progress. The surveys and interviews focussed on ER Provider perceptions of the strengths, weaknesses, future challenges, and areas of improvement for current ER provision. The trend of increasing case complexity, the effectiveness of ER service delivery models in achieving outcomes for Service Users, and the significance of volunteering in the sector were investigated. Separately, an evaluation of the performance of the NCG was conducted and a summary of the evaluation is provided as an appendix to this report. Several themes emerged from the review of the existing literature such as service delivery shortcomings in dealing with case complexity, the effectiveness of case management, and repeat requests for service. Interviews with ER workers and Service Users found that an uplift in workforce capability was required to deal with increasing case complexity, leading to recommendations for more training and service standards. Several service evaluations found that ER delivered with case management led to high Service User satisfaction, played an integral role in transforming the lives of people with complex needs, and lowered repeat requests for service. A large longitudinal quantitative study revealed that more time spent with participants substantially decreased the number of repeat requests for service; and, given that repeat requests for service can be an indicator of entrenched poverty, not accessing further services is likely to suggest improvement. The interviews identified the main strengths of ER to be the rapid response and flexible use of funds to stabilise crisis situations and connect people to other supports through strong local networks. Service Users trusted the system because of these strengths, and ER was often an access point to holistic support. There were three main weaknesses identified. First, funding contracts were too short and did not cover the full costs of the program—in particular, case management for complex cases. Second, many Service Users were dependent on ER which was inconsistent with the definition and intent of the program. Third, there was inconsistency in the level of service received by Service Users in different geographic locations. These weaknesses can be improved upon with a joined-up approach featuring co-design and collaborative governance, leading to the successful commissioning of social services. The survey confirmed that volunteers were significant for ER, making up 92% of all workers and 51% of all hours worked in respondent ER programs. Of the 122 respondents, volunteers amounted to 554 full-time equivalents, a contribution valued at $39.4 million. In total there were 8,316 volunteers working in the 122 respondent ER programs. The sector can support and upskill these volunteers (and employees in addition) by developing scalable training solutions such as online training modules, updating ER service standards, and engaging in collaborative learning arrangements where large and small ER Providers share resources. More engagement with peak bodies such as Volunteering Australia might also assist the sector to improve the focus on volunteer engagement. Integrated services achieve better outcomes for complex ER cases—97% of survey respondents either agreed or strongly agreed this was the case. The research identified the dimensions of service integration most relevant to ER Providers to be case management, referrals, the breadth of services offered internally, co-location with interrelated service providers, an established network of support, workforce capability, and Service User engagement. Providers can individually focus on increasing the level of service integration for their ER program to improve their ability to deal with complex cases, which are clearly on the rise. At the system level, a more joined-up approach can also improve service integration across Australia. The key dimensions of this finding are discussed next in more detail. Case management is key for achieving Service User outcomes for complex cases—89% of survey respondents either agreed or strongly agreed this was the case. Interviewees most frequently said they would provide more case management if they could change their service model. Case management allows for more time spent with the Service User, follow up with referral partners, and a higher level of expertise in service delivery to support complex cases. Of course, it is a costly model and not currently funded for all Service Users through ER. Where case management is not available as part of ER, it might be available through a related service that is part of a network of support. Where possible, ER Providers should facilitate access to case management for Service Users who would benefit. At a system level, ER models with a greater component of case management could be implemented as test cases. Referral systems are also key for achieving Service User outcomes, which is reflected in the ER Program Logic presented on page 31. The survey and interview data show that referrals within an integrated service (internal) or in a service hub (co-located) are most effective. Where this is not possible, warm referrals within a trusted network of support are more effective than cold referrals leading to higher take-up and beneficial Service User outcomes. However, cold referrals are most common, pointing to a weakness in ER referral systems. This is because ER Providers do not operate or co-locate with interrelated services in many cases, nor do they have the case management capacity to provide warm referrals in many other cases. For mental illness support, which interviewees identified as one of the most difficult issues to deal with, ER Providers offer an integrated service only 23% of the time, warm referrals 34% of the time, and cold referrals 43% of the time. A focus on referral systems at the individual ER Provider level, and system level through a joined-up approach, might lead to better outcomes for Service Users. The program logic and theory of change for ER have been documented with input from the research findings and included in Section 4.3 on page 31. These show that ER helps people facing a financial crisis to meet their immediate needs, avoid further harm, and access a path to recovery. The research demonstrates that ER is fundamental to supporting vulnerable people in Australia and should therefore continue to be funded by government.
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Malkin, G., and T. LaQuey. Internet Users' Glossary. RFC Editor, January 1993. http://dx.doi.org/10.17487/rfc1392.
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Malkin, G., ed. Internet Users' Glossary. RFC Editor, August 1996. http://dx.doi.org/10.17487/rfc1983.
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Nottingham, M. The Internet is for End Users. RFC Editor, August 2020. http://dx.doi.org/10.17487/rfc8890.
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Simmons, Joe D. NIST calibration services users guide. Gaithersburg, MD: National Institute of Standards and Technology, 1989. http://dx.doi.org/10.6028/nist.sp.250e1989.
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Simmons, Joe D. NIST calibration services users guide. Gaithersburg, MD: National Institute of Standards and Technology, 1991. http://dx.doi.org/10.6028/nist.sp.250e1991.
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