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1

Cole, Henry. "Marketing Real Estate Services." Services Marketing Quarterly 25, no. 2 (December 22, 2003): 43–53. http://dx.doi.org/10.1300/j396v25n02_04.

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Woźniczka, Magdalena. "Forma architektoniczna, funkcja oraz potencjał zespołów budynków wielorodzinnych zbudowanych w XXI wieku w Krakowie na przykładzie osiedli Kurdwanów Nowy i Piaski Nowe." Środowisko Mieszkaniowe, no. 31 (2020): 82–92. http://dx.doi.org/10.4467/25438700sm.20.011.12689.

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Architectural form, function and potential of multi-family building complexes built in the twenty-first century in Krakow presented on the example of Kurdwanów Nowy and Piaski Nowe estates Piaski Wielkie and Kurdwanów are former suburbs of Krakow. Over the past half century their space has been changed significantly. The first modifications took place in the 1970s and 1980s. The Piaski Nowe and Kurdwanów Nowy estates were built during this time. In the twenty-first century, the number of inhabitants of Krakow has been constantly increasing. As a result, the attention of real estate developers is once again focused on the regions. At present, these areas are intensively built-up. In some regions, the speed of development of road and service infrastructure is slower than the construction of residential buildings. This tendency can be seen in Piaski Nowe. Last-century projects are the main basis for the functioning of this complex. It is important to determine the forms found in these housing estates, their functions and potential. The results of the research will contribute to effective spatial policy. The article characterises architectural forms, spatial structures and basic functions of housing complexes built in the years 1999–2019 in Piaski Nowe and Kurdwanów Nowy. The research has showed that both estates have a predisposition to be attractive places to live. This fact is supported by existing public service facilities and developing private services. The location between the third and fourth Krakow ring road is also an important factor. An analysis of architectural forms has revealed changes in the way how the buildings are formed. There is a tendency to simplify building massings. The presented projects show that simplification is not synonymous with the end of potential for creating forms. It is just a path to new solutions.
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Prudnikov, I. A., and A. M. Rotar. "Improvment the competitiveness of the real estate agency services: 5 basic principles." Entrepreneur’s Guide 13, no. 1 (February 21, 2020): 175–83. http://dx.doi.org/10.24182/2073-9885-2020-13-1-175-183.

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In the context of transformation of the service sector, many statements have already been made that the market of real estate services is waiting for an imminent demise and oblivion. However, the European and American market with its «saturation» of the market shows the opposite, the market of real estate services is also transformed and varies depending on the needs of customers. If initially real estate services operated on the principle of «buy-sell», now real estate agencies can help in renting an apartment, organize cleaning of real estate, provide services for maintenance of premises, etc. The market forces many service industries to change and the market poses new challenges to its participants. The article analyzes the current state of Affairs of real estate business, as well as practical examples of its development.
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4

Andreeva, Tatiana. "Legal aspects of regulation of real estate services in the real estate market." IOP Conference Series: Materials Science and Engineering 667 (November 28, 2019): 012005. http://dx.doi.org/10.1088/1757-899x/667/1/012005.

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5

Skoczylas, Olga. "Transformation of city space and housing estates associated with changes in lifestyle of inhabitants." Budownictwo i Architektura 15, no. 1 (April 1, 2016): 143–48. http://dx.doi.org/10.24358/bud-arch_16_151_15.

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The article presents difficulties of the city and its inhabitants related to changes of lifestyle. It also provides examples of solutions for these problems. Grass roots, spontaneous solutions as well as planned ones, foreign and from the Polish „backyard” were shown. Article presents also the problem of urban sprawling and encourages to prevent or to reduce this phenomenon through a comprehensive thoughtful transformation of existing prefabricated housing estates built during 70’s and 80’s. Limited area of neighborhood spaces between 30 meters height buildings makes social activity, providing services and taking a rest difficult for the inhabitants. It is even more important due to the fact that the parking places involve significant consumption of estates’ space. These areas are an inseparable element of Polish urban landscapes and there is no perspective for a change. Underestimation of this issue and the fact that urban planners, architects and scientists tend to ignore it can begin the process of social division which is very difficult to stop. It also has a negative impact causing decline in real estate values in the cities. On the basis of the analysis, social and architectural research proposals were given.
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Modrzejewski, Artur K. "Problemy funkcjonowania nieruchomości niezamieszkałych po wejściu w życie ustawy z 19 lipca 2019 r. o zmianie ustawy o utrzymaniu czystości i porządku w gminach oraz niektórych innych ustaw." Zeszyty Prawnicze Biura Analiz Sejmowych 4, no. 68 (2020): 9–26. http://dx.doi.org/10.31268/zpbas.2020.72.

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The article contains a description of the relationship between the consent of the owner of uninhabited real estate and the public law obligations resulting from the submitted declaration concerning the amount of the fee for municipal waste management. The author negatively assesses the legal solutions that give owners of uninhabited real estates the freedom to choose whether they want to be included in the municipal waste management system. Given the massive scale of performance of the service of waste collection and management, the tightness of the system is important, which is not guaranteed by the regulations adopted by the legislator.
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7

Sillanpää, Elina, and Ilkka Sillanpää. "Developing the elements of information integration in the real estate and user services." Facilities 33, no. 7/8 (May 5, 2015): 485–501. http://dx.doi.org/10.1108/f-09-2013-0072.

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Purpose – The purpose of the study is to formulate a model for the information integration development. The service supply chain is managed with information; therefore, the functionality of the flow of information is an essential part of service business. The aim of this study is to address this issue by looking into the meaning and development of the elements of information integration in real estate and user services. Design/methodology/approach – This paper is a qualitative research into elements of information integration and developing them in real estate and user services. Collecting the data for the study consisted of three stages: a workshop and two rounds of interviews. Findings – The finding of the study is a model for developing information integration in a real estate and user services. The model presents the meanings of the six elements which integration consists of and which need to be developed to increase information integration. Research limitations/implications – In services, the supply chain is typically shorter than in production. This study is limited to analyse the supply chain between a customer and a service provider since these are the most significant and often the only parties in the supply chain of real estate and user services. Practical implications – The results can be utilized when developing information integration in the service supply chain and developing service providers operations. Originality/value – The research results bring additional value to the previous studies regarding elements of information integration by developing a model for the sequence of development of these elements.
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8

Yalcin, G., and H. B. Ates. "EXPERIENCES ON LICENSED OFFICES OF SURVEYING AND CADASTRE (LOSC) IN ADANA, TURKEY." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLII-2/W1 (October 26, 2016): 25–30. http://dx.doi.org/10.5194/isprs-archives-xlii-2-w1-25-2016.

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Modern cadastre means to integrate the registration of the real estates with the data of the other related activities such as taxation, mortgage, valuation, land-use, land cover,..etc. In Turkey cadastral technical activities were carried out by General Directorate of Land Registry and Cadastre until 2005. But then cadastre sustainment services were transferred to private sector according to “Law on Cadastre” technical parts of initial cadastre and according to the Law on “Licensed Engineers of Surveying and Cadastre and Offices”. In this article services of Licensed Offices of Surveying and Cadastre (LOSCs) are presented and the experiences in Adana are shared.
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9

Radulovic, Aleksandra, Dubravka Sladic, Miro Govedarica, Dragana Popovic, and Jovana Radovic. "Geospatial Web Services in Real Estate Information System." IOP Conference Series: Earth and Environmental Science 95 (December 2017): 042010. http://dx.doi.org/10.1088/1755-1315/95/4/042010.

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10

Zharov, Vasily, and Nikolai Komarov. "Concept of the service-digital approach to the management of engineering systems of buildings." E3S Web of Conferences 263 (2021): 04018. http://dx.doi.org/10.1051/e3sconf/202126304018.

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The problem being reviewed in this article is quite complex and represents a combination of economic, technical, organizational, managerial relations in the management of the engineering systems of the real estate objects that arise in the process of forming a new technological paradigm in the context of growth of the digital economy. The article demonstrates that service activities cover a significant area of social relations associated with development, production and provisions of various types of services including the field of real estate. The study focuses on life cycle contracts for energy supply and it is shown that they are an integral part of the engineering systems management processes. The thesis is given that the service becomes an integral part of the good and the good becomes an integral part of the service. It is demonstrated that operation of the real estate objects including various intelligent buildings consists of various types of services which in one form or another are services by their nature – the services for maintaining the object in operative condition, the services for supplying the object with various resources, the services for maintaining the engineering systems of the object etc. It is shown the relationship between the processes of the real estate objects management and the processes related to the services actives. It is proposed to use the approaches of the systems engineering and the complex engineering in order to solve the tasks related to the management of the engineering systems.
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11

Poláček, Jiří, and Petr Souček. "Implementing INSPIRE for the Czech." Geoinformatics FCE CTU 8 (October 14, 2012): 9–16. http://dx.doi.org/10.14311/gi.8.1.

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The article is dedicated to the topic of the implementation of INSPIRE directive within the Information System of the Czech Cadastre of Real Estates. The procedure of implementation of the INSPIRE directive for cadastral related themes, which started in 2008, is followed. Currently running view and download services as well as experience with its operational run are described. Finally an overview of the implementation problems and scheduled follow-up activities are outlined.
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12

Chen, An-Che. "Human Error Analysis to Customer Communication for Realtor Service Quality and The Implications to Personnel Training." International Journal for Innovation Education and Research 6, no. 12 (December 31, 2018): 139–48. http://dx.doi.org/10.31686/ijier.vol6.iss12.1257.

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The quality of customer service, especially in realtor service, is centered at customer contact and communication. Because of the inherent diversity in customer demands and the consequent service procedures, the analysis of the service errors or failures in customer communication from the human factors perspective may provide an effective alternative toward the quality improvement in customer services beside the SERVQUAL-based approaches. This study investigates the pattern of communication errors occurred in realtor service operations and the associated latent failures for the implications to personnel training for quality services. Customers with realtor service experiences were interviewed to provide detailed description regarding the communication error(s) encountered while dealt with realtors in the past. Among all types of communication errors in realtor services, it is found that the active errors on providing insufficient or incorrect information regarding the target real estates and the communication errors involved in the price negotiation processes are prominent. The analysis of latent failures further reveals the importance on process transparency and the role of the information systems. For modern C2C service settings like realtors, it is recommended that a double customer framework with the emphasis of support information system should be considered for communication error analysis. Implications and suggestions to personnel training for quality improvement in realtor customer service, in terms of system knowledge and process management, are discussed in details.
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13

Sirmans, C. F., Geoffrey K. Turnbull, and John D. Benjamin. "The markets for housing and real estate broker services." Journal of Housing Economics 1, no. 3 (September 1991): 207–17. http://dx.doi.org/10.1016/s1051-1377(05)80033-6.

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14

Arnold, Michael A. "The Principal-Agent Relationship in Real Estate Brokerage Services." Real Estate Economics 20, no. 1 (March 1992): 89–106. http://dx.doi.org/10.1111/1540-6229.00573.

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15

Murphy, Gavin. "Residential real estate brokerage services under attack in Canada." Commonwealth Law Bulletin 37, no. 1 (March 2011): 75–80. http://dx.doi.org/10.1080/03050718.2011.548139.

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16

Zhangxi Lin, G. D. Anderson, and T. J. Anderson. "Web-based services for real estate: model and implementation." IT Professional 6, no. 1 (January 2004): 52–57. http://dx.doi.org/10.1109/mitp.2004.1265545.

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17

Knowles, Guy. "A case study for in‐house real estate services." Journal of Corporate Real Estate 6, no. 4 (October 2004): 325–34. http://dx.doi.org/10.1108/14630010410812405.

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18

MARTYNIUK, Nataliia. "Administrative procedure for provision of public services on state registration of property rights on real estate: stages and contents." Economics. Finances. Law, no. 10/1 (October 26, 2020): 9–12. http://dx.doi.org/10.37634/efp.2020.10(1).2.

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The paper is devoted to the coverage of the category of administrative procedure for the provision of public services for state registration of real rights to immovable property. The categories «stage», «administrative procedure for the provision of public services» and «stages of the administrative procedure for the provision of public services» are compared. A description of the stages of the procedure for providing public services for state registration of real property rights is given. It is emphasized that the administrative procedure for state registration of real property rights has consisted of the following stages: 1) submission of applications and documents to it includes actions such as acceptance and verification of documents submitted for state registration of rights and encumbrances; application registration, etc.; 2) consideration of the case or investigation of all circumstances related to the provision of public service; 3) making a decision on the provision of public service for state registration of real rights to immovable property; 4) making entries in the state register of rights to provide public services for state registration of real rights to immovable property; 5) issuance of documents for the provision of public services for state registration of real rights to immovable property. Attention is drawn to the fact that the main tasks of the stage of acceptance and verification of documents for public services submitted for state registration of rights and their encumbrances stage are: verification of documents on payment of administrative fees for public services and extraction from the State Register of Rights; acceptance of applications and documents required for state registration of rights; registration of the application in the database on registration of applications and inquiries; verification of documents for compliance with general requirements.
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19

Zalewska-Turzyńska, Magdalena, and Anna Miklaszewska. "The Role of Technology in Supporting Communication for Real Estate Agents – Evaluation of the Phenomenon." Acta Universitatis Lodziensis. Folia Oeconomica 2, no. 341 (July 5, 2019): 137–60. http://dx.doi.org/10.18778/0208-6018.341.09.

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Globalization and the development of modern information technology have contributed to the higher importance of communication technological support and its use between the client and the entrepreneur in the service industry. Such tendencies also apply to real estate companies, in particular to real estate agents and brokers. The purpose of this article is to identify the level of service adaptation of the real estate brokerage industry to the general tendencies characterizing the service sector. Two research questions were proposed in the article. The first one is about adjustment of the communication tools used by the real estate brokerage industry to the trends in the services market. The second one includes the assessment of the tools’ efficiency in the opinion of the estate brokers and agents. The literature and critical analysis as well as an introductory survey of real estate agents and brokers were all used in this paper. The introductory survey was conducted with the use of webform among real estate agents affiliated to Powszechne Towarzystwo Ekspertów i Doradców Rynku Nieruchomości, between the 2nd of October and 15th of November 2017. After a basic analysis, we can conclude that the real estate sector is quite similar to other services’ sectors as far as the new means of communication usage in contacts with clients are concerned. The empirical studies results show that tools such as smartphone and laptop in combination with social media play an important role in today’s communication trends. The role of traditional means of communication, on the other hand, such as leaflets and newspapers has significantly decreased.
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Cherif, Emna. "Analysis of the Internet Impact on the Real Estate Industry." International Journal of Service Science, Management, Engineering, and Technology 4, no. 3 (July 2013): 51–67. http://dx.doi.org/10.4018/ijssmet.2013070104.

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Real estate is an information intensive industry where realtors/agents represent information intermediaries between buyers and sellers. This paper analyzes the evolution that the Internet brings to the real estate transactions at different levels. The authors discuss the stages of both traditional and internet based residential real estate transaction. The authors perform UML language modelling and analysis of the transactions in the real estate industry for both traditional and using Internet. The authors also compare their models to the frameworks in the service science area. Then the authors discuss how transactions costs may be reduced and provide competitive advantage for new services.
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Ranadive, M. S., and Pranoti Deepak Dare. "Implications of real estate regulatory authority and goods and services tax on the Indian real estate sector." International Journal of Sustainable Real Estate and Construction Economics 1, no. 4 (2019): 314. http://dx.doi.org/10.1504/ijsrece.2019.10028016.

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Ranadive, M. S., and Pranoti Deepak Dare. "Implications of real estate regulatory authority and goods and services tax on the Indian real estate sector." International Journal of Sustainable Real Estate and Construction Economics 1, no. 4 (2019): 314. http://dx.doi.org/10.1504/ijsrece.2019.106514.

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23

V, Manu. "A Study On The Growth And Performance Of Service Sector In Kerala-With Special Refeernce To Kollam." Think India 22, no. 2 (October 31, 2019): 61–76. http://dx.doi.org/10.26643/think-india.v22i2.8674.

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This study attempts to review, the growth and performance of service sector in Kerala. The service sector usually covers a wide range activities from the most sophisticated information technology (IT) to simple services provided by the unorganized sector like the services of the plumber, mason, barber etc. National Accounts classification of the services sector incorporates trade, hotels, and restaurants; transport, storage and communication, financing, insurance, real estate, and business services; and community, social and personal services. In World Trade Organization (WTO) and Reserve Bank of India (RBI) classification, construction is also included in services sector.
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Cao, J., Jackie Y. K. Chan, Heng Li, Lamine Mahdjoubi, and Peter E. D. Love. "REALMEDIA: providing multimedia-based real-estate services through the Internet." Automation in Construction 10, no. 2 (January 2001): 275–89. http://dx.doi.org/10.1016/s0926-5805(99)00033-3.

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Mirdjalilova, Dildora Shukhratovna, and Muzafar Kutlukovich Ziyayev. "WAYS TO IMPROVE REAL ESTATE MANAGEMENT BASED ON SURVEYING SERVICES." Theoretical & Applied Science 81, no. 01 (January 30, 2020): 156–62. http://dx.doi.org/10.15863/tas.2020.01.81.30.

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26

Cherif, Emna. "Real estate services structure evolution with internet and SWOT analysis." International Journal of Electronic Customer Relationship Management 8, no. 4 (2014): 200. http://dx.doi.org/10.1504/ijecrm.2014.067510.

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27

Medovy, Alexander. "STATE REGULATION OF SERVICES IN REAL ESTATE MARKET OF RUSSIA." Perspectives of Innovations, Economics and Business 2, no. 2 (October 9, 2009): 38–40. http://dx.doi.org/10.15208/pieb.2009.12.

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28

Ball, Michael. "Localisation versus globalisation: some evidence from real estate services organisations." Journal of Housing and the Built Environment 22, no. 1 (February 2, 2007): 91–106. http://dx.doi.org/10.1007/s10901-006-9073-2.

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29

Lewis, Danielle, and James R. Webb. "Potential cost synergies from banks acquiring real estate brokerage services." Journal of Banking & Finance 31, no. 8 (August 2007): 2347–63. http://dx.doi.org/10.1016/j.jbankfin.2006.09.012.

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30

Kaklauskas, Artūras, and Mindaugas Gikys. "INCREASING EFFICIENCY OF MULTIPLE LISTING SERVICE SYSTEMS APPLYING WEB‐BASED DECISION SUPPORT SYSTEM FOR REAL ESTATE." JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT 11, no. 2 (June 30, 2005): 91–97. http://dx.doi.org/10.3846/13923730.2005.9636337.

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One of the major problems in Multiple Listing Service Systems is to find what you want. Number of real estate alternatives on the Internet is thousands. How can customers find the rational alternative on the Internet? Once real estate is found, the customer usually wants to compare alternatives. There are five types of aids to comparison shopping: search on hypertext files by agents, search alternatives on databases, alternative search and tabular comparison, comparison of alternative products and services from multiple malls, search and multiple criteria decision‐making. Therefore, the efficiency of Multiple Listing Service Systems may be increased by applying multiple criteria decision support systems developed by authors. The authors have developed Web‐based Decision Support System for Real Estate (DSS‐RE). Proposed DSS‐RE can create value in next important ways: help customers assess their needs, identify suitable real estate to fulfil needs, compare and evaluate real estate, help customers evaluate the usefulness of the real estate in the after‐purchase evaluation stage, etc.
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31

Cherif, Emna. "On-Demand Online Real Estate Information System." International Journal of Strategic Information Technology and Applications 4, no. 3 (July 2013): 42–67. http://dx.doi.org/10.4018/ijsita.2013070102.

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Internet is helping change the structure of the residential real estate industry by offering new services in the system aiming to enhance the facilities provided to the user. This would enhance the demand chain management. The first purpose of this paper is to illustrate these changes by specifying the functional components of the demand chain management system for online real estate. The author uses a formal specification language to model the interaction between the online real estate management system, the new entities and the other actors. The proposed online real estate management system includes advanced modules that can be bundled together, creating differentiation and enhancing the value chain. The second objective is to propose a simplified implementation architecture for an integrated demand and supply chain management system for online real estate services. The author chose an open source Customer Relationship Management system as a platform to manage some of the online real estate modules. Other value-added modules are integrated from third-party providers using their open interfaces.
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32

Alekseeva, N. S., and A. E. Druzhinin. "Assessing the Demand for Online Integration Platforms in the Real Estate Business." Economics and Management 26, no. 1 (February 28, 2020): 46–54. http://dx.doi.org/10.35854/1998-1627-2020-1-46-54.

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Examination of the real estate market shows that implementing innovations in this field is a very difficult task. This prompts the question of the necessity of digitalizing the real estate business and of the demand for online integration platforms in this field.Aim. The presented study aims to assess the demand for online integration platforms in the real estate business.Tasks. The authors compare the online integration platforms in the real estate market with the online integration platforms in the hospitality sector and the individual passenger transport market in terms of the share of user profits that integrators receive for their services on the online platform; compare the share of user profits that integrators receive for their services on the online platform with the equivalent indicator in various other global economic activities; assess the value of the services provided by an online integration platform using the methodology proposed by G. G. Azgaldov and N. N. Karpova.Methods. The data were acquired from public Internet sources and personal interviews with the directors of companies that represent or employ the services of online integration platforms in St. Petersburg. The interviews and work with Internet sources were conducted in November 2019.Results. An integrator in the real estate market receives a share of profits of their service users that is comparable to that of the integrators in the hospitality sector and the individual passenger transport market. The share of profits of a Russian integrator in the real estate market is significantly higher than that in such industries as entertainment, fashion, or sports. The value of an online integration platform can be defined as highly valuable, since the expected value of this indicator is 1.5 times higher than the maximum table value.Conclusions. The performed analysis shows a high demand for online integration platforms in the real estate business. Market participants are willing to pay for the ability to use new digital technologies.
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Mouzakis, Fotis, and John Henneberry. "Geographical externalities of local real estate markets." Journal of European Real Estate Research 1, no. 1 (May 9, 2008): 58–71. http://dx.doi.org/10.1108/17539260810891497.

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PurposeDespite the recent trend of off‐shoring branches of UK services industry to remote locations, urban theory has yet to enlist a theory of industrial rents that formally takes into account the properties of substitution between locations. The purpose of this paper is to elaborate on the Fujita, et al. model in order to develop theoretical foundations for a pricing theory of contemporary commercial real estate markets.Design/methodology/approachThe paper employs panel data methods for the simultaneous estimation of local market rent structures, which include a complex of spill‐over effects from all other parts of the national market. The estimations are based on time series of locally adjusted estimates of tenancy demand and supply proxies for 48 UK office centres. Influences from the entity of UK regions are considered by applying a variety of deterministic and stochastic structural variability tests. The estimated structures are subjected to multivariate co‐integration tests for an examination of the stability of structural differentials.FindingsThe paper appears to find considerable support to the hypothesis that rental spill‐overs exist across the network of office centres in the UK. It suggests that the structure of these markets is characterised by certain properties of substitution and complementarity that have generally been observed in a wide range of real consumer or producer markets. This finding is critical to the development of a policy theory for national planning, which takes into account the impacts of local planning policies on national aggregate economic welfare.Research limitations/implicationsThis analysis is limited by the unavailability of a coherent theoretical micro‐economic framework, which may be the focus of further research.Originality/valueThe focus of this paper is on offices and business services industry but the principles can be extended to include industrial space. The paper questions some of the central assumptions and methodological approaches used in existing industrial location theory. It proposes a model that considers location pricing and allocation in relation to strategies to improve the spatial organisation of multinational services firms.
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Jylhä, Tuuli, and Seppo Junnila. "The state of value creation in the real-estate sector – lessons from lean thinking." Property Management 32, no. 1 (February 11, 2014): 28–47. http://dx.doi.org/10.1108/pm-12-2012-0048.

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Purpose – Although great emphasis has been given to the added value of real estate, the current studies miss the phase when the actual value is created, i.e., the production phase of real-estate services. Therefore, the purpose of this paper is to evaluate the current state of value creation of the commercial real-estate services from a lean thinking perspective. Design/methodology/approach – Value creation is studied in four Finnish cases through 122 interviews and eight workshops. Findings – Cross-case analysis identified six sources of waste resulting as poor value creation: sub-process optimisation instead of optimising the entire process, the price minimisation instead of cost minimisation, difficulties responding to customer value, overloaded employees, inability to make improvements, and poorly managed information. Research limitations/implications – Although the findings are grounded on a solid data collection and analysis, the case study nature of the research and the Finnish case study settings create limitations for the generalisation of the findings. Practical implications – Service providers and other process owners can use the findings to improve their value creation and increase the productivity of their service processes. Originality/value – This is one of the first research studies that utilise lean thinking in commercial service processes in the real-estate sector and thus provides new insight into how to increase productivity through waste minimisation.
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Voronina, Ekaterina, Olga Yarosh, Natalya Bereza, and Marina Rossinskaya. "The Mathematical Model of Forecasting the Price Level in the Regional Market of Residential Real Estate." Vestnik Volgogradskogo gosudarstvennogo universiteta. Serija 3. Ekonomika. Ekologija, no. 1 (March 2019): 40–55. http://dx.doi.org/10.15688/jvolsu3.2019.1.4.

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The purpose of this article is to develop a mathematical model for estimating the value of a real estate object, taking into account the trends in the residential real estate market using indicators of the object’s state and indicators of the real estate market. The real estate market is a complex mechanism that includes subjects, objects, processes and infrastructure. The real estate market has its own characteristics that distinguish it from the market of goods and services related to the duality of real estate, its special characteristics. Despite the high conservatism, there are certain innovative trends in the development of the residential real estate market (innovations in construction, architecture, services and marketing, logistics, customer focus). The article considers the residential real estate market as a complex socio-technical system, to predict the development of which it is advisable to use a combination of classical forecasting methods and soft computing or intelligent data processing methods. A forecast of the development of the residential real estate services market was made using foresight technologies (industry roadmap). The analysis was carried out and the main factors acting on the market were identified, and their influence on the development of market trends was determined. A mathematical model for predicting the value of residential real estate based on the theory of fuzzy sets has been developed.
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Voronina, Ekaterina V., Viktor E. Reutov, Olga B. Yarosh, and Sergei V. Khalezin. "Formation of a Science-Based Real Estate Services Market Management Mechanism." Materials Science Forum 931 (September 2018): 1172–77. http://dx.doi.org/10.4028/www.scientific.net/msf.931.1172.

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The authors approve a mathematical model for estimating the value of an object taking into account trends in the residential real estate market in the MATLAB software package with the assignment and correction of the fuzzy set membership functions. Fuzzy computations are performed using the Mamdani method, which requires defining the membership functions for the output variables. We consider schemes for constructing systems of fuzzy inference for variables (the real estate object state) and (the real estate market state). The results of calculations using the Fuzzy Logic Toolbox are given on the surfaces of fuzzy inference systems that show the dependence of the output variables on the individual input variables.
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BERNHEIM, B. DOUGLAS, and JONATHAN MEER. "DO REAL ESTATE BROKERS ADD VALUE WHEN LISTING SERVICES ARE UNBUNDLED?" Economic Inquiry 51, no. 2 (May 30, 2012): 1166–82. http://dx.doi.org/10.1111/j.1465-7295.2012.00473.x.

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38

Webb, James. "The Assimilation of New Services into the Real Estate Brokerage Firm." Journal of Real Estate Research 3, no. 2 (January 1, 1988): 165–75. http://dx.doi.org/10.1080/10835547.1988.12090551.

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39

Nalepka, Adam. "Institutionalization Of Residential Property Management In Poland." Real Estate Management and Valuation 23, no. 4 (December 1, 2015): 44–51. http://dx.doi.org/10.1515/remav-2015-0035.

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Abstract The management of residential properties has its specificity which primarily arises from their constant inhabitation by users, which requires the permanent provision of specific services to flats. This specificity is also significantly influenced by legal regulations which residential real estates are subject to, which vary according to the various forms of ownership and types of residential units. This paper pays special attention to the organizational and legal forms applicable in residential property management in Poland. The undertaken attempt to find a comprehensive approach to the problem of the institutionalization of residential property management in Poland is a good starting point for in-depth research into the effectiveness and efficiency of individual institutional forms.
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Majamaa, Wisa, Seppo Junnila, Hemanta Doloi, and Emma Niemostö. "END‐USER ORIENTED PUBLIC‐PRIVATE PARTNERSHIPS IN REAL ESTATE INDUSTRY." International Journal of Strategic Property Management 12, no. 1 (March 31, 2008): 1–17. http://dx.doi.org/10.3846/1648-715x.2008.12.1-17.

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The European Union (EU) is reforming its public services and suggesting Public‐Private Partnerships (PPPs) as a solution for producing high quality and cost effective real estate service delivery. However, the use of PPP approach in real estate industries has been found to have significant constraints related to the end‐users’ (general public's) perspective. The purpose of the paper is to show how PPP projects have failed to produce desirable characteristics expressed in purchasing processes and fulfilment of the end‐user expectations. While the customer‐oriented development of public services and the needs of the end‐users were noted to be crucial points in all five major Finnish PPP projects studied, the case studies pointed out a fundamental lack of understanding and maintaining the end‐user perspective through the tendering and evaluation processes. Especially, in the final stage of evaluation, and evaluation criteria used to decision making, the disappearance of the end‐users’ perspective was evident. The findings are further used to develop a new suggested Public‐Private‐People Partnership (4P) model. The results can be useful to the public sector's purchasers and to the private sector's providers to understand the limitations of current PPP practices and to further develop their practices towards more customer‐oriented service production. Santrauka Europos Sąjunga (ES) vykdo viešųjų paslaugų reformą ir viešąsias bei privačiąsias partnerystes (VPP) siūlo kaip sprendimą teikti pigias ir kokybiškas nekilnojamojo turto paslaugas. Tačiau pastebėta, kad nekilnojamojo turto sektoriuose VPP požiūris susiduria su reikšmingais suvaržymais, kurie yra susiję su galutinių vartotojų (plačiosios visuomenės) perspektyva. Šiame darbe siekiama pademonstruoti, kaip VPP projektams nepavyko pasiekti pirkimo procesuose numatytų pageidaujamų charakteristikų ir patenkinti galutinio vartotojo lūkesčius. Nors visi penki pagrindiniai Suomijos VPP projektai, kurie yra nagrinėjami darbe, į klientą orientuotą viešųjų paslaugų plėtrą ir galutinių vartotojų poreikius nurodo kaip svarbiausius punktus, atvejo tyrimai parodė, kad gebėjimo suprasti bei išlaikyti galutinio vartotojo perspektyvą iš esmės trūko ir organizuojant konkursus, ir vertinant. Galutinio vartotojo perspektyvos išnykimas ypač akivaizdžiai išreiškia galutinis vertinimo etapas ir vertinimo kriterijai, kuriais grindžiami sprendimai. Išvados pritaikytos plėtojant naują siūlomą viešosios bei privačiosios žmonių partnerystės (VPŽP) modelį. Rezultatai naudos gali duoti viešojo sektoriaus pirkėjams ir privačiojo sektoriaus tiekėjams, siekiant suprasti esamų VPP praktikų ribotumą ir toliau plėtojant savo praktikas, kad teikiamos paslaugos būtų labiau orientuotos į klientą.
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Puķīte, Iveta, and Sanda Geipele. "Determining Customer Satisfaction in the Real Estate Management Sector in Riga." Baltic Journal of Real Estate Economics and Construction Management 5, no. 1 (November 27, 2017): 226–37. http://dx.doi.org/10.1515/bjreecm-2017-0017.

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Abstract This article discusses the need to determine customer satisfaction and how to use it in non-mortgage asset management companies. The aim of the article is to discover the essential elements necessary for ensuring customer satisfaction in real estate management companies. A customer satisfaction survey, which enables the management company to gain information about customer needs and control the quality of provided services, is essential for successful operation of the companies in order to maintain a high standard in one of the fundamental values - quality of customer service. The present article analyses the results of the research obtained by interviewing the clients of the real estate management company. In the conclusion, proposals are made for methods in order to continue improving customer satisfaction.
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Agboola, Alirat Olayinka, Oluwasola Rebecca Jasper, and Amamata Larai Zakari. "Is the real estate profession under threat? Assessing the effect of the involvement of non-professionals in Nigeria real estate agency service provision." Property Management 39, no. 4 (March 16, 2021): 509–26. http://dx.doi.org/10.1108/pm-02-2020-0013.

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PurposeThis paper examines the effects of non-professionals' involvements in real estate service provision on real estate agency practice in Ibadan Nigeria, in order to provide information that could enhance real estate agency practice in the country.Design/methodology/approachData were gathered through questionnaire administration on a total sample of 232 respondents comprising 82 estate surveyors and valuers, 100 non-professional estate agents and 25 real estate agency service consumers each from the respective clients of the two groups. A respondent-driven sampling (RDS) technique was adopted for data collection and was particularly useful in accessing non-professionals with characteristically less identifiable organizational structure. Data were analysed using mean scores on a Likert type scale while Spearman rank correlation was used to compare and establish if significant differences exist between the perceptions of clients of professionals and non-professionals on the services provided.FindingsThis study revealed that while the involvement of non-professionals in real estate agency practice deprives professionals of opportunities for legitimate earnings and is attributed to incidences of fraudulent transactions in the market, non-professionals often also serve as facilitators of transactions for the professionals. Hence, there seems to be a symbiotic relationship between the two groups and also a tacit validation of the involvement of the former by the latter.Originality/valueThis work contributes to and extends the body of knowledge on non-professionals' involvement in real estate professional practice by providing insights into the effects of activities of individuals who are not members of the real estate profession on real estate agency professional practice, particularly in the context of an emergent and less transparent market.
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Boriskina, Yulia. "Digital and online technology changing the real estate market in Russia." Real estate: economics, management, no. 2 (June 24, 2021): 34–88. http://dx.doi.org/10.22337/2073-8412-2021-2-34-88.

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The real estate market has to respond quickly to all global and local changes, such as the development of digital technologies, new legislation, the COVID-19 pandemic, and shrinking demand, and each major market player reacts accordingly. The government announces a new strategy in an effort to have information technologies introduced by its official agencies and the population and establish an electronic government system. Developers launch virtual sales and 3D tours, willing to attract new buyers from distant locations, cooperate with banks and provide assistance in obtaining digital signatures. Banks offer new services by consolidating online property search engines and mortgage issuance. SberBank’s DOMclick service is described in the article in detail. Evenconservative notaries have joined the process: now they can notarize online deals and register electronic purchase and sale contracts.Online deals have several steps: choosing and visiting the property, entering into a preliminary contract and making an advance payment, performing the due diligence, preparing for the deal, having a mortgage issued and the deal registered, and now each step can be made online.Changes have affected both sales contracts and rental agreements. A leading Internet company has chosen to rent properties only from those landlords, who register rental agreements on its platform in the capacity of partners and have digital signatures to sign their electronic contracts.New services have become possible thanks to the development of new digital and online technologies, new tools appear to meet the market needs. Although some risks arise at certain stages, online technologies have been successfully adopted by the real estate market.
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Chege, Salome Wambui, and Shadrack Bett. "Total Quality Management Practices and Performance of Organizations in the Real Estate Industry, Case of Property Developers in Nairobi City County, Kenya." International Journal of Current Aspects 3, no. IV (July 5, 2019): 14–31. http://dx.doi.org/10.35942/ijcab.v3iiv.44.

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The real estate industry is one of the most important industries for the development and economy of a nation and therefore important that adequate measures are put in place to ensure quality in the sector. Most of the studies reviewed locally provide no conclusive evidence on whether TQM is linked to performance in the real estate industry in Kenya. This study sought to determine the effect of adoption of TQM practices on performance of firms within the real estate industry in Kenya .The specific objectives of the study were: to assess the extent to which customer orientation, top management commitment to quality, employees’ empowerment and continuous improvement focus effect on performance of real estate firms in Kenya. The study adopted a descriptive research design. The target population for this study was senior management and customer service officers within real estate property developers companies in Nairobi County, Kenya. Purposive sampling was used to select 20 firms from the published list of Kenya Private Developers Association (KPDA). Questionnaires were employed as the instrument of data collection whereby both closed and open-ended questions were asked. Data collected was analyzed using SPSS. Descriptive analysis was undertaken to examine the effects of TQM practices on performance. Data was presented in tables and interpretation was made based on research objectives. The organizational performance of the Real Estate Companies involved in the study was generally great. The extent to which customer orientation, top management commitment to quality, employees’ empowerment and continuous improvement has influenced the organizational performance of the Real Estate Companies was great. Pearson correlation coefficient showed there was a strong association between the organizational performance and customer orientation, top management commitment, employee empowerment and continuous improvement. Regression model established that 73.7% of the variation in organizational performance in real estate industry is explained by customer orientation, employee empowerment, top management commitment and continuous improvement leaving 26.3% unexplained. The study further recommended that the top management should ensure effective customer orientation process is carried out so as to ensure customers are satisfied with the products and services they receive. Top management should show more commitment to ensuring quality by channeling more resources on processes or activities focused towards ensuring delivery of high quality products and services. The management should empower their employees through frequent trainings on matters pertaining to quality as this will improve on their skills in ensuring delivery of quality products and services to customers. Organizations should always encourage efforts from their employees aimed at improving their products, services or processes.
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45

Mishlanova, Marina Yur’evna. "NOTATION TOOLS OF BUSINESS MODELING OF THE SERVICES ON REAL ESTATE MARKET." Vestnik MGSU, no. 4 (April 2016): 119–29. http://dx.doi.org/10.22227/1997-0935.2016.4.119-129.

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The article is devoted to the development of the main provisions of realtor business modeling. In the paper the development of notational complex is presented, which is involved in the design of the conceptual model, the formation of a reference model of real estate business and basic rules for the implementation of the model. In the construction of the proposed model important notational aspects are highlighted. Functional orientation of real estate business for rendering services reflects a functional approach to business modeling. In order to ensure the assessment of the offered services it is proposed to implement a nested model of the object. A reasonable functional approach using object-based elements allows optimizing the processes of business modeling and assessment of the results. The article discusses functional modeling of business, focusing on the results. Synchronizing the functional model with the models of business processes and sub-models of objects, in particular, the model of business result, contributes to the improvement of the notations tools. The article presents the adaptation of the template of the business model to the conditions of the realtor activity. The proposed reference model specifies the logical scheme of decomposition activity, which detaches economic, social and other values. The decomposition of services into functional groups with account for individual values and functional modules is presented: buying and selling real estate; mortgages and loans; rent of residential and commercial property; an independent evaluation of real estate; consultations concerning the issues of real estate transactions. In the focus of the results of business processes and performance standards of realtor organizations transitional notation to the evaluation system efficiency of business performance is developed. The simplest method of feedback for assessing customer satisfaction and, consequently, system efficiency is offered. This method can become the basis for the development of metrics processes, which are implemented to meet customers’ demands and achieve business objectives of a realtor organization.
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Voronova, Olga, Viktoria Sadakova, Viktoria Sheleyko, and Irina Ilyina. "Business processes within enterprises providing public services: reference model development." E3S Web of Conferences 284 (2021): 07027. http://dx.doi.org/10.1051/e3sconf/202128407027.

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This study focuses on the development of a reference model of business processes within enterprises providing public services in the field of real estate. The study revealed key features of process approach in the system of state regulation of the real estate market, considered organizational foundations of activities and technological processes of public institutions, and modelled the main business processes of public regulation enterprise at the top detail level. Based on a detailed representation of the main, managing and supporting business processes, the reference model was developed.
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47

Sutanti, Sutanti, and Dwi Oktariani. "SUPERIOR SECTOR ANALYSIS IN SOUTH TANGERANG AS DETERMINER OF REGIONAL DEVELOPMENT PRIORITY POLICY." Jurnal Ekonomi Pembangunan 16, no. 2 (December 31, 2018): 131. http://dx.doi.org/10.22219/jep.v16i2.8431.

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The important thing for regions that have not been recently established such as South Tangerang City is sustainable economic growth. This study aims to identify and analyze the leading sectors in South Tangerang and to project the South Tangerang City Gross Domestic Product in 2017. The data used in the form of the total value added of goods and services resulting from all the economic activities of South Tangerang City and Banten Province economists based on constant prices in 2000. The analysis method uses the Location Quotient (LQ) model and Shift - Share analysis. Based on the Location Quotion (LQ) method, the base sector is nine sectors, namely (1) the Construction Sector; (2) The sector of large and retail trade, and repair of cars and motorbikes; (3) the sector of providing accommodation and drinking meals; (4) information and communication sector; (5) real estate sector; (6) company service sector; (7) educational services sector; (8) health services sector and social activities; (9) other service sectors. Overall, South Tangerang City has the most superior sector in the real-estate sector. It can be concluded that this sector has a competitive advantage and comparative advantage.
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Sutanti, Sutanti, and Dwi Oktariani. "SUPERIOR SECTOR ANALYSIS IN SOUTH TANGERANG AS DETERMINER OF REGIONAL DEVELOPMENT PRIORITY POLICY." Jurnal Ekonomi Pembangunan 16, no. 2 (December 30, 2018): 122. http://dx.doi.org/10.22219/jep.v16i2.9069.

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The important thing for regions that have not been recently established such as South Tangerang City is sustainable economic growth. This study aims to identify and analyze the leading sectors in South Tangerang and to project the South Tangerang City Gross Domestic Product in 2017. The data used in the form of the total value added of goods and services resulting from all the economic activities of South Tangerang City and Banten Province economists based on constant prices in 2000. The analysis method uses the Location Quotient (LQ) model and Shift - Share analysis. Based on the Location Quotion (LQ) method, the base sector is nine sectors, namely (1) the Construction Sector; (2) The sector of large and retail trade, and repair of cars and motorbikes; (3) the sector of providing accommodation and drinking meals; (4) information and communication sector; (5) real estate sector; (6) company service sector; (7) educational services sector; (8) health services sector and social activities; (9) other service sectors. Overall, South Tangerang City has the most superior sector in the real-estate sector. It can be concluded that this sector has a competitive advantage and comparative advantage.
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49

Podgoršek, Bojan. "Notaries' Escrow Services in Selling Real Estate in the Republic of Slovenia." Lexonomica 12, no. 1 (June 2020): 75–106. http://dx.doi.org/10.18690/lexonomica.12.1.75-106.2020.

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50

Smith, Lawrence B. "Implications of the canadian goods and services tax for real estate markets." Journal of Housing Economics 1, no. 1 (March 1991): 75–89. http://dx.doi.org/10.1016/s1051-1377(05)80026-9.

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