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1

Sun, Xiaowei. "De la relation entre service public et fonction publique. Etude comparée des droits français et chinois." Thesis, Besançon, 2014. http://www.theses.fr/2014BESA0001/document.

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En France, depuis les années 1990, la polarité traditionnelle service public / fonction publique est mise en cause par des mesures de privatisation et d'externalisation des services publics d'une part, et par la contractualisation et la « managérialisation » de la fonction publique d'autre part. Ces tendances s'observent également en Chine dans la construction d'un système de services publics à partir des années 1990, et dans l'instauration d'une fonction publique décidée à la fin des années 1980 et entérinée par la loi du 27 avril 2005 « sur les agents publics ». Malgré les divergencespolitiques et culturelles entre les deux pays, on constate non seulement un même mouvement de recul de l'administration publique dans la gestion des services publics, mais aussi l'influence croissante du droit privé sur le droit de la fonction publique. Le droit public, en tant qu'il régit traditionnellement le service public et la fonction publique, est dès lors mis en question tant au niveau de son périmètre qu'au niveau de sa substance. À mesure que la relation entre service publicet fonction publique se distend, la corrélation entre les finalités de l'État et les structures administratives devient moins évidente. Dans ce contexte, la comparaison des droits français et chinois éclaire les transformations en cours du droit public
In France, since the 1990s, the traditional polarity public service / civil service is questioned by privatization and public services outsourcing on the one hand, and by contracting and "managerialization" of civil service on the other hand. These trends are also observed in China in the construction of a public services system from 1990s, and in the establishment of a civil service decided in the late 1980s and endorsed by the Law of 27 April 2005 on Public Servants. In spite of the political and cultural differences between the two countries, there is a converging movement : the public administration steps back from the public services management, while the private law grows its influence on the civil service law. Public law, as it traditionally governs the public service and the civil service, is therefore challenged both in its scope and in its substance. As the relationship between public services and civil service distends, the correlation between the purposes of state and the administrative structures is less obvious. In this context, the comparison of French and Chinese laws illuminates the ongoing transformations of public law
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2

Schiere, Richard. "Vulnérabilité, Services publics et Décentralisation fiscale : L'expérience de la Chine comme pays en voie de développement et pays en transition." Phd thesis, Université d'Auvergne - Clermont-Ferrand I, 2008. http://tel.archives-ouvertes.fr/tel-00276130.

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La thèse traite les questions abordées par la vulnérabilité, la décentralisation fiscale et les services publics en Chine. Le processus de développement était remarquable avec une croissance phénoménale et avec une réduction de la pauvreté massive. En même temps, il y avait de grandes réformes dans les secteurs publics notamment dans les domaines de l'éducation et de la santé. Le thème de la thèse est contemporain puisque la perspective de la vulnérabilité est considérée un défi important pour résoudre le problème de la pauvreté. Celle-ci est liée étroitement aux politiques menées dans le secteur public en général, plus précisément dans la décentralisation fiscale. La thèse présente une méthodologie pour estimer l'évolution de la vulnérabilité par région en Chine. Cela est fait à travers des actifs liquides, la capitale humaine et la santé publique. La vulnérabilité est estimée par un indice de la décomposition de Theil et celle- ci est introduite dans une régression logistique. La conclusion est la suivante : Premièrement, les actifs liquides contribuent à une réduction de la vulnérabilité. En revanche, la santé publique ne réduit pas la vulnérabilité. Deuxièmement, la région Ouest et la région Intérieur ont une vulnérabilité plus élevée par rapport à la région Est. Troisième, l'inégalité dans une région contribue 20-30% à la vulnérabilité, cependant, celle-là entre les régions contribue 80-70% à la vulnérabilité. La recherche dans la thèse montre également que les services publics ont un effet déterminant à la décentralisation fiscale en utilisant le MCO, les effets fixés, la DMC et la DMC avec les effets fixés. Ceux-ci sont appliques aux différentes variables de la décentralisation fiscale, respectivement, les dépenses publiques, les revenus publics, les dépenses publiques extrabudgetaires et les revenus publics extrabudgetaires. La conclusion est que la qualité dans le secteur d'éducatif au niveau secondaire et supérieure ont des impacts négatifs sur la décentralisation fiscale probablement à cause des effets de « spill-over » qui sont liées aux migrations, au coût fixe (au niveau supérieure) et à l'économie d'échelle. En revanche, le secteur de la santé n'a presque aucun effet. En plus, les revenus extrabudgétaires ainsi que les dépenses extrabudgétaires ont une corrélation très forte. La thèse aborde également une analyse de l ' impact sur la vulnérabilité, mesurée avec la variable de la consommation alimentaire, par les qualités des services publics dans les secteurs de l'éducation et dans la santé publique. Celle-ci est faite à travers le MCO, les effets fixés, la DMC et la DMC avec les effets fixés. En plus, un test de robustesse est introduit avec un retard de 1 et 2 ans. La conclusion est les suivants : Premièrement, la qualité des services publics dans l'éducation aux niveaux secondaire et supérieur a des impacts négatifs sur la vulnérabilité. Deuxièmement, l'éducation au niveau primaire augmente la vulnérabilité, probablement à cause de l 'inégalité. Troisièmement, la qualité des services publics dans le secteur de la santé a peu des effets sur la vulnérabilité.
La recherche dans la thèse est fondée sur la base des données suivants : (i) China Datacenter de Université de Michigan sur le service public; (ii) Annuaire statistique de la Chine; (iii) Prof. Yiu Por Chen, Université de DePaul à Chicago sur la décentralisation politique ; (iv) Prof. Belton M. Fleicher et Prof Min Qiang, Université d'Ohio sur le capital humain ; et (v) Prof. Jing Jin de John Hopkins Université et Prof. Heng-fu Zou, Banque Mondiale sur la décentralisation fiscale. La recommandation politique de la thèse est que la vulnérabilité peut être réduire substantiellement par une politique du service social bien ciblé. Cependant, la décentralisation fiscale en Chine a suscité l 'introduction de frais d ' usage qui est devenu une barrière pour accéder aux services essentiels, notamment dans la région rurale. C'est la raison pour laquelle la décentralisation fiscale devrait être accompagnée d ' une enveloppe fiscale pour la région pauvre afin d 'assurer les services publics pour tous les citoyens de la Chine
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3

Wan, Cheuk-wai, and 尹卓偉. "Intra-modal competition of public transport services in Hong Kong: a case study of bus service provision." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31261164.

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4

Godoy-Etcheverry, Sergio. "Chile's market orientated model of public television." Thesis, University of Westminster, 1998. https://westminsterresearch.westminster.ac.uk/item/946z0/chile-s-market-orientated-model-of-public-television.

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The main objective of this dissertation is to provide a comprehensive picture of the evolution and current performance of the market-oriented model of public service television in Chile. The focus is largely on the commercially-funded stateowned television network, Television Nacional de Chile (TVN). This thesis argues that Public Service Broadcasting (PSB) is still valid and necessary, yet the means to achieve this ideal have evolved and require some fresh thinking; such as the way forward provided by this case study. This work attempts to describe TVN's main political, economical, and managerial characteristics when delivering PSB according to television law, considering the evolution of the media in Chile and Latin America. For this purpose, the analysis integrates the political economy of the media from a managerial and regulatory perspective. The work is divided into two main parts. The first explains the current situation of PSB in the industrialised world, and also deals with the peculiar development of Chilean broadcasting within Latin America. The second part is the most important because it assesses the Chilean model at its present state. Nowadays TVN is an influential counterweight to authoritarian entrenchments as well as a booster of innovation and growth of the audio-visual sector. Its promarket orientation prevents traditional forms of government manipulation, it is coherent with overall macroeconomic policy, and introduces awareness for the audience's preferences. But this case also has important contradictions that need to be dealt with in order to enhance its contribution to social welfare and democracy. The thesis assumes that PSB -a Western European concept- has been possible in Chile because of a relatively extended republican tradition, and because of the effectiveness and probity of its public institutions. Nevertheless, as a developing country Chile has also suffered poverty, economic instability, and a prolonged military dictatorship (1973-1990) among other problems. These factors explain the differences between Chilean public television and its counterparts in the industrialised world, yet at the same time they reveal a special need for such a service despite all the technological changes that are taking place.
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5

Su, Yau-on Albert, and 蘇祐安. "Regulatory regimes for public transport services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B31945582.

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6

Lo, Siu-hong, and 盧紹康. "Privatization of public housing services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31968077.

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7

Sin, Wai-sum, and 冼偉森. "A review of privatization of public services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1991. http://hub.hku.hk/bib/B31265078.

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8

丘紹箕 and Siu-kei Yau. "Measuring the public service motivation in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/193004.

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Following the publication of Perry and Wise’s essay on public service motivation (PSM) in 1990 and Perry’s PSM measurement scale in 1996, the concept of public service motivation has attracted wide attention and empirical research on its definition, measurement and incidence in the past twenty years. However, little empirical research has been conducted on PSM in Hong Kong. This research is intended to examine the dimensionality and generalizability of PSM in Hong Kong by using self-administered survey instruments with two groups of different respondents. Group 1 consisted of 55 students of Master of Public Administration of the University of Hong Kong (mostly full time public servants) whilst Group 2 consisted of 78 undergraduates from different faculties in the same university. Two separate survey instruments were used for group 1 and group 2 respondents. All 40 items of Perry’s PSM dimensions were included in the two survey instruments with additional 7 items and 8 items added for group 1 and group 2 respectively. The additional items were introduced to measure the relationship of variables including organizational commitment and job expectation and PSM dimensions. The findings did not reveal the PSM level of group 1 was higher than group 2. However, females were found having relatively higher PSM level than males under the dimension of Attraction to Public Policy Making. The independent variable of Organization Commitment was strongly and positively correlated with the dimensions of Commitment to Public Interest, Civic Duty and Self Sacrifice while Job Expectation was strongly and positively correlated with the dimensions of Attraction to Public Policy Making, Social Justice, Civic Duty and Self Sacrifice. This research contributed to provide better understanding and knowledge of PSM in the Hong Kong context especially on the influence of the independent variables of organizational commitment and job expectation on PSM dimensions.
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9

Chan, Wai-keung Jimmy, and 陳偉強. "Outsourcing public service delivery: a study of public estate management in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31967462.

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10

Yiu, Kam-chuen, and 姚錦全. "The privatization of public housing and the residualisation of public rental housing services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31968351.

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11

Yeung, Yiu-wing, and 楊耀永. "Corporate governance of public services and quasi-governmental organisations in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B31264840.

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12

黃蔚琛 and Wai-sum May Wong. "Public light bus service in a challenging transport environment." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B31633109.

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13

Leung, Kwok-hin, and 梁國軒. "A critical review of retail services provision in public housing estates." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31968302.

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14

Lau, Ka-wing, and 劉家榮. "The accessibility of public housing residents to transit services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B42930121.

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15

Tse, Cheuk-yu Eric, and 謝卓余. "Evaluating the service quality and policy of the public light bus service in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B29824035.

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16

Wong, Ming-yan Sharon, and 黃明欣. "Management of access to Hong Kong public specialist out-patient services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B48426180.

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Introduction Accessibility to care is a key measure for quality health care. Waiting list resulted due to disequilibrium between demand and supply. Waiting time is a common issue in public health care services. Long waits and delays dissatisfy patients, affect clinical outcome and increase health care costs. Access management is therefore important to enhance patient safety, increase satisfaction and reduce service inefficiency. In Hong Kong, waiting lists for public specialist out-patient services have been increasing over the past years. Promotion of appropriate referrals and appropriate utilization between primary and secondary care was identified as one of the current strategies for service demand management. Referral guidelines were introduced to define the clinical conditions to be referred. Appropriate work up and trial of treatment was recommended before referral to specialist care. They were translated into standard referral letter templates and built into the existing electronic medical record system as an execution platform to facilitate workflow and enhance compliance. This electronic referral system was piloted since January 2010 in Department of Accident of Emergency and General Out-patient Clinic at one local public hospital in Hong Kong. Methods The objective of the study was to evaluate the effectiveness of current strategy in access management to public specialist out-patient services. All new case referrals to Medical and Surgical Specialist Out-patient Clinics (SOPC) of the pilot hospital from January 2010 to December 2010 were examined. While, the new case booking data from January 2009 to December 2009 in respective units of the same hospital was used as control group for comparison. Potential changes in number and distribution of new case bookings at medical and surgical SOPC as well as their corresponding waiting time were looked into. Comparison of referral pattern before and after the implementation of new referral system was performed. Results Changes in referral pattern in terms of distribution of triage categories have been observed. Number of semi-urgent cases was significantly increased in 2010 compared with 2009 in both Medical and Surgical SOPC (p=0.006 and p=0.048). Shortening of overall median waiting time was also seen in both Medical and Surgical SOPC of the pilot hospital in 2010. Consistent reduction with statistically significance was noted in all triage categories of both specialist clinics, except urgent cases in Surgical SOPC. Larger effect was seen in non-urgent cases, with 9 weeks and 4 weeks shortening of waiting time in Medical and Surgical SOPC respectively. For overall distribution of waiting time, persistent multimodal patterns were observed in both Medical and Surgical SOPC during the study period. Major peaks were identified within 2 and 8 weeks time of appointment, while scattered clustered bookings were seen along the timeline with waiting time up to years. Discussion The observed result was reinforcing the direction on current strategy, despite direct causal relationship could not be established at the moment. Changes in referral pattern could possibly be explained by the behavioral change of clinicians upon referral and triage of patients due to the introduction of the new referral system. Potential Hawthorne effect during the pilot period should therefore be considered. In view of the complexity and interconnectedness of various service components in the health care system, further studies should be of value to identify the change agent in the system and look into the efficiency gain as well as outcome improvement. Long term and regular monitoring mechanism of waiting time with specific set of performance indicators has to be in place for continuous quality improvement. Taking the public health approach by applying operational studies and simulation models should therefore be the way for further improvement of operational efficiency and service planning in the whole public health system. Conclusion Appropriateness of referrals and utilization between primary and specialist services was introduced for access management of public specialist out-patient services in Hong Kong. Changes in referral pattern with shortening of waiting time were observed. In order to manage the accessibility issue effectively, a balanced approach on demand, queue and capacity management was suggested to be adopted at the organizational level. Collaboration across sectors particularly with the direction to strengthen primary care would also be needed globally at the system level for a healthy, equitable and sustainable system.
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Chan, Wai-keung Jimmy. "Outsourcing public service delivery a study of public estate management in Hong Kong /." Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B31967462.

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Chan, Suk-yin Irene. "Performance appraisal system in the Hong Kong correctional services." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31967127.

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Tse, Yu-yuk, and 謝如玉. "A study of public passenger transport integration: with special reference to rail services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B31945764.

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Lee, Kui-biu Robin. "A study of the public relations strategy of the Drainage Services Department, Hong Kong." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31967267.

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李鉅標 and Kui-biu Robin Lee. "A study of the public relations strategy of the Drainage Services Department, Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31967267.

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溫國偉 and Kwok-wai Wan. "Comparison on the efficiency between private and public sectors in providing quality housing services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B43894823.

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23

Shen, Jun. "Introduction du régime de responsabilité administrative du service public en droit chinois : un vecteur vers l'équilibre entre l'intérêt général et l'intérêt particulier." Aix-Marseille 3, 2008. http://www.theses.fr/2008AIX32036.

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Lai, Mo-yi. "Private sector involvement and its impact on service provider and service deliverers." Click to view the E-thesis via HKUTO, 2001. http://sunzi.lib.hku.hk/hkuto/record/B42576416.

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符瑋 and Wai Fu. "The public image of psychologists in Hong Kong: an historical and cultural perspective." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B31227338.

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Xiao, Lina, and 肖莉娜. "Danwei based community services: a case studyof Tsinghua University." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B30460578.

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黎慕儀 and Mo-yi Lai. "Private sector involvement and its impact on service provider and service deliverers." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B42576416.

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Wong, Chi-chiu Albert, and 黃志超. "A marketing plan for the provision of public data services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B31264542.

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Kung, Syu-yan Louis, and 龔樹人. "An review of Hong Kong's public transport policies with reference to impacts on franchised bus services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38477634.

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Schiere, Richard. "Vulnerability, public service delivery and fiscal decentralization : the experience of China as a developing and a transition country." Clermont-Ferrand 1, 2008. http://www.theses.fr/2008CLF10003.

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Lo, Siu-hong. "Privatization of public housing services in Hong Kong." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18812168.

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Boughan, R. S. Trajn. "Strategic expansion of architectural services through project management: toward excellence in architectureas a public good." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31266319.

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Ng, Ming-yung, and 吳明蓉. "Cost-benefit analysis of setting up 24-hour emergency clinics in Hong Kong public hospitals." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2014. http://hdl.handle.net/10722/206910.

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Background “Over-crowding” in Accident and Emergency (A&E) departments of Hong Kong public hospitals with primary care cases not only threatens the service quality of emergency care and prolongs patients’ waiting time for treatment in the A&E departments, but also causes inefficient utilization of resources and deprives true emergency cases of quality care. A local study suggested that 57% of A&E attendances would have been managed better by general practitioner (GP) care. Reasons of the “over-crowding” include: lacking overnight outpatient services in the community, the convenience of A&E departments and the comprehensiveness of emergency services provided in the departments. As a result, there are urgent needs of patients, the society, A&E departments of Hong Kong public hospitals for a feasible solution to divert non-emergent A&E patients to more appropriate primary care services. Objectives To compare the costs and benefits of setting up the proposed 24-hour public emergency clinic inside the A&E department of Prince of Wales Hospital (PWH) for stable ambulatory non-emergent Categories IV and V A&E attendances by conducting a cost-benefit analysis. Methodology Retrospectively compare the costs and benefits of healthcare service provision to A&E attendances in PWH from Feb 2013 to Jan 2014 by cost-benefit analysis. By estimating the patients’ utilization rate of the emergency clinic, the total cost of the proposal is calculated by summarizing the estimated costs of employees’ salaries, capital costs, costs of equipments and treatments provided in the clinic in monetary values. The total benefit of the proposal is calculated by summarizing the estimated benefits of revenues, productivity gain from prevention of prolonged waiting and benefit from emergency diversions in monetary values. Results With the patients’ utilization rate of the clinic estimated as 44%, the total cost of the proposal is estimated as HKD $ 868,863 per month; while the total benefit is estimated as HKD $2,366,695 per month. The net benefit is estimated as HKD $1,497,832 per month with cost-benefit ratio greater than 2.72 of total benefit over total cost. Conclusions The proposal of setting up the 24-hour public emergency clinic in the A&E department of PWH is economically beneficial, and the results are generalizable to other A&E departments of similar acute urban public hospitals in Hong Kong.
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Ng, Wai-wah George, and 吳煒華. "Market versus state provision: should the provision of public health care services in Hong Kong be corporatised?" Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B31257720.

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Leung, Hang-san Steven, and 梁恆新. "A study of the regulation of public light buses in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31952707.

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Chan, Suk-yin Irene, and 陳淑賢. "Performance appraisal system in the Hong Kong correctional services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31967127.

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王可欣 and Ho-yan Doris Wong. "Towards safe and environmentally sustainable public light bus servicesin Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B31635672.

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Lo, Shui-sang, and 盧瑞生. "Explaining the policy change in accident and emergency services in public hospitals in Hong Kong: an applicationof John W. Kingdon model." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B46759050.

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Chik, Hsia-hui Alice, and 戚夏蕙. "Adolescents' critical reading of advertisements and public service messages: the interpretation of identitiesand meaning." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B31944784.

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Cheng, Kam-chuen, and 鄭錦銓. "A management service strategy for public housing in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1995. http://hub.hku.hk/bib/B31967723.

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Leung, Ka-ying, and 梁嘉瑩. "Adequacy of public facilities and services planning in a new town: a case of Tseung Kwan O." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B44401097.

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Tam, Yuk-lum, and 譚旭林. "Contracting out estate management services in Hong Kong: institutions and collective action." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B29325353.

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Ng, Chun-kit Kenneth, and 伍俊傑. "Disciplinary punishments in the Hong Kong Architectural Services Department: a case study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B45012623.

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Yip, Chi-hang, and 葉智恆. "Impact of government policies on the development of public light bus services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38478365.

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Heung, Wing-keung Edward, and 香永強. "Social welfare services in Hong Kong: towardsa new managerialism." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B31966500.

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46

Ho, Chi-chung, and 何智聰. "Does privatization works as a means for public sector reform?" Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31967504.

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47

Tsang, Wa-chung, and 曾華翀. "A review of staff relations in relation to public sector reform in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38701960.

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48

Chui, Shuk-wah Janet, and 徐淑華. "A study of the public policy on elderly care in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31967498.

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49

Leung, Chiu-fai Charles, and 梁超輝. "A study of the transformation of domestic services in the Hong Kong Hospital Authority." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31965933.

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50

Hung, Lan, and 洪瀾. "An exploratory study of social networks and life satisfaction amongst single elderly living in public housing estates." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31250385.

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