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Journal articles on the topic 'Serviços interactivos'

Author: Grafiati

Published: 4 June 2021

Last updated: 5 February 2022

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1

Amaral, Sergio Ferreira do, Luciana Ozello Baratti, Daniel Moutinho Bataca, João Henrique de Augustinis Franco, José Manuel Martin Rios, and Amilton da Costa Lamas. "Serviço de apoio a distância ao professor em sala de aula pela tv digital interativa." RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação 1, no. 2 (2004): 53. http://dx.doi.org/10.20396/rdbci.v1i2.2080.

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Este é um artigo de um projeto em andamento desenvolvido em parceria com a Diretoria Técnica de Serviços do CPqD Telecom & IT Solutions e a Faculdade de Educação da UNICAMP, que objetiva estabelecer um serviço de apoio a distância aos professores em sala de aula em 03 Escolas da região de Barão Geraldo em Campinas/ SP , para utilizar a TV Digital Interativa como ferramenta de busca e desenvolvimento de conteúdo multimídia interativo nas práticas pedagógicas. Fundamentalmente esta ferramenta será de fácil uso por utilizar como terminal de escolha e exibição um televisor colocado nas salas d

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Бархатова, Анна. "Модели взаимодействия участников рекреационной сферы с помощью консалтинга". Известия Байкальского государственного университета 27, № 04 (2017): 515–22. http://dx.doi.org/10.17150/2500-2759.2017.27(4).515-522.

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Tao, Wanqiong, Chunhua Ju, and Chonghuan Xu. "Research on Relationship Strength under Personalized Recommendation Service." Sustainability 12, no. 4 (2020): 1459. http://dx.doi.org/10.3390/su12041459.

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Relationship of users in an online social network can be applied to promote personalized recommendation services. The measurement of relationship strength between user pairs is crucial to analyze the user relationship, which has been developed by many methods. An issue that has not been fully addressed is that the interaction behavior of individuals subjected to the activity field preference and interactive habits will affect interactive behavior. In this paper, the three-way representation of the activity field is given firstly, the contribution weight of the activity filed preferences is mea

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An, Jake, Liem Viet Ngo, Mathew Chylinski, and Quan Tran. "Customer advocates with a generous heart." Journal of Services Marketing 33, no. 2 (2019): 192–205. http://dx.doi.org/10.1108/jsm-04-2018-0120.

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PurposeDespite the fact that prosocial motivation is related to word of mouth (WOM), few studies have been conducted to investigate the psychological and behavioral processes that mediate the two constructs. This study aims to explore customers’ relational interactions, specifically customer-to-employee interaction (via customer participation), customer-to-customer interaction and customer-to-brand interaction (via brand commitment), as mediators of the prosocial motivation–WOM linkage. Specifically, this paper examines the serial mediation model, in which prosocial motivation increases custom

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Mahmood, Ali, and Sepehr Abrishami. "BIM for lean building surveying services." Construction Innovation 20, no. 3 (2020): 447–70. http://dx.doi.org/10.1108/ci-11-2019-0131.

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Purpose The purpose of this paper is to determine whether the implementation of building information modelling (BIM) concepts of the various processes involved in building surveying practice can lead to a reduction in waste. In turn leading to a synergy between BIM functionalities and lean production concepts. Design/methodology/approach To verify and validate the existence of this synergy between the two methods in building surveying, evidences were gathered from previous literature that supports these interactions. Next, a questionnaire was conducted for the purpose of identifying new intera

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Dong, Jian, Bin Chen, Pengfei Zhang, et al. "Evolution Model of Spatial Interaction Network in Online Social Networking Services." Entropy 21, no. 4 (2019): 434. http://dx.doi.org/10.3390/e21040434.

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The development of online social networking services provides a rich source of data of social networks including geospatial information. More and more research has shown that geographical space is an important factor in the interactions of users in social networks. In this paper, we construct the spatial interaction network from the city level, which is called the city interaction network, and study the evolution mechanism of the city interaction network formed in the process of information dissemination in social networks. A network evolution model for interactions among cities is established

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Liu, Yong Kui, Lin Zhang, Fei Tao, and Long Wang. "An Evolving Web Service Interaction Network Model." Applied Mechanics and Materials 610 (August 2014): 559–67. http://dx.doi.org/10.4028/www.scientific.net/amm.610.559.

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With the rapid growth of Web services on the Internet, the atomic Web services as nodes and their functionality dependency relationships as edges form a complex Web service network. Various interactions between Web services can occur along the edges, such as collaboration, competition and substitution, etc. So far, however, there lack of an effective and scalable model for generating Web service interaction networks capturing the aforementioned types of interactions, which hinders the relevant researches such as development of new service composition algorithms and the investigation of evoluti

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Zhou, Dan, Mika Kautonen, Hecheng Wang, and Lin Wang. "How to interact with knowledge-intensive business services: A multiple case study of small and medium manufacturing enterprises in China." Journal of Management & Organization 23, no. 2 (2016): 297–318. http://dx.doi.org/10.1017/jmo.2016.23.

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AbstractEmpirical support for the process and mechanism of interactions with knowledge-intensive business services (KIBS) is scarce, particularly with regard to small and medium manufacturing enterprises (SMMEs). Our study investigated how four SMMEs in China’s electrical appliance industry cluster attained high performance through interactions with KIBS. For our research, knowledge integration can be understood as knowledge identification, knowledge accession, and knowledge utilization. We investigated the mechanism involved in interactions between SMMEs and KIBS by tentative multiple case st

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Каргин, Nikolay Kargin, Щадилова, and I. Shchadilova. "Informational Services for Communicative Social Structures." Modern Communication Studies 5, no. 5 (2016): 8–14. http://dx.doi.org/10.12737/21925.

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Paper considers methodological basis which provides a forming of a overall theoretical knowledge about communication processes in social-economy structure of a modern society. As a basic structure is taken natural science law – which describes process of the internal informational interaction of a systems differing in their structure type and complexity value. Paper considers evolutional processes of interactions between systems of different grades from simply and determinate to thin and probabilistic (which uses different types of informational resour

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Schaarschmidt, Mario, Gianfranco Walsh, and Heiner Evanschitzky. "Customer Interaction and Innovation in Hybrid Offerings." Journal of Service Research 21, no. 1 (2017): 119–34. http://dx.doi.org/10.1177/1094670517711586.

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Hybrid offerings are bundles of goods and services offerings provided by the same firm. Bundling value offerings affects how firms innovate, interact with customers, and customize their goods and services. However, it remains unclear how customer interaction might drive the innovation performance of various bundled components. Therefore, this study investigates the effects of customer interactions and service customization on both goods and services innovations in a hybrid offering context, using a unique data set of 146 information technology and manufacturing firms. Customer interaction appe

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Kulikova, N. Yu, E. V. Danilchuk, and A. N. Sergeev. "Online training of schoolchildren in informatics based on web platform with interactive posters: Theory and experience of implementation." Informatics and education, no. 6 (September 26, 2021): 29–37. http://dx.doi.org/10.32517/0234-0453-2021-36-6-29-37.

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The article examines the theoretical and practical aspects of organizing online teaching of informatics to schoolchildren using interactive posters, developed by a teacher on a web platform. The possibilities of online teaching of schoolchildren using various electronic media as well as resources and services of the Internet are discussed. The multidimensional capabilities of interactive electronic tools for the inclusion of students in various types of educational and cognitive activities during network interaction are analyzed. The concepts of “multidimensional didactic tools” and “interacti

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Li, Chengzhang, Minghui Jiang, and Xuchuan Yuan. "MANAGING PRICE AND SERVICE RATE IN CUSTOMER-INTENSIVE SERVICES UNDER SOCIAL INTERACTIONS." Journal of Business Economics and Management 20, no. 5 (2019): 878–96. http://dx.doi.org/10.3846/jbem.2019.10452.

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This paper investigates the price and service rate decisions in a customer-intensive service in an M/M/1 queue system under the influence of social interactions, where a higher value of the service is perceived if more customers purchase the service. The customer-intensive nature of the service requires a low service speed to maintain its quality, which may increase the congestion of the system. Two cases where customers are either homogeneous or heterogeneous in terms of the customer intensity are considered. It is found that social interactions can always benefit the service provider as more

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Fuglsang, Lars, and Anne Nordli. "On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service." Social Sciences 7, no. 12 (2018): 258. http://dx.doi.org/10.3390/socsci7120258.

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In the innovation studies literature, the process of innovation has been described as an interactive process that engages many different actors over time in the development and regeneration of goods and services. In the development and regeneration of tourism services, this often includes community actors. Yet, little attention has been paid to the way in which actors grasp the societal environment with which they interact, for example in intimate relationships or interactions with a wider community, and how such interaction formats may in turn affect the innovation process; for example, its d

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Liu, Feng Hsu. "Interactions, innovation, and services." Service Industries Journal 36, no. 13-14 (2016): 658–74. http://dx.doi.org/10.1080/02642069.2016.1272591.

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Karaaslan, Ozcan, and Gerald Mahoney. "Effectiveness of Responsive Teaching With Children With Down Syndrome." Intellectual and Developmental Disabilities 51, no. 6 (2013): 458–69. http://dx.doi.org/10.1352/1934-9556-51.6.458.

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Abstract A randomized control study was conducted to evaluate Responsive Teaching (RT) with a sample of 15 Turkish preschool-aged children with Down syndrome (DS) and their mothers over a six-month period of time. RT is an early intervention curriculum that attempts to promote children's development by encouraging parents to engage in highly responsive interactions with them. Subjects were randomly assigned to treatment conditions: the control group consisted of standard preschool classroom services; the RT group received bi-weekly RT parent-child sessions in addition to standard services. RT

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Turner, Kenneth J. "Analysing interactive voice services." Computer Networks 45, no. 5 (2004): 665–85. http://dx.doi.org/10.1016/j.comnet.2004.03.005.

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Tam, Jackie L. M., and Y. H. Wong. "Interactive selling: a dynamic framework for services." Journal of Services Marketing 15, no. 5 (2001): 379–96. http://dx.doi.org/10.1108/eum0000000005656.

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In the 1990s and into the twenty‐first century, there has been a growing interest in understanding the development of service relationships. Trust and satisfaction have been highly recognized in the literature as effective elements for establishing successful relationships. However, little is known regarding their importance in cultivating relationships in an interactive‐selling context. The present study attempts to examine the influence of behavior and performance of salespersons on customers’ trust and satisfaction and, in turn, their anticipations of future interactions with the salesperso

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M. Hutsaliuk, Oleksii, Oksana V. Yaroshevska, Nataliia M. Shmatko, Inna V. Kulko-Labyntseva, and Alla S. Navolokina. "Stakeholder approach to selecting enterprise-bank interaction strategies." Problems and Perspectives in Management 18, no. 3 (2020): 42–55. http://dx.doi.org/10.21511/ppm.18(3).2020.04.

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Stakeholder theory dominates in revealing the features of the stakeholders’ influence on various entities; however, only few studies rely on it in the field of enterprises that select banks as financial partners. Considering the enterprise-bank relationship from the stakeholder theory perspective, this paper represents an approach to selecting strategies for interaction with this stakeholder type.The proposed approach includes the following steps: determining the interaction objectives for enterprises and banks; specifying and comparing potential partners; ranking banks to justify the chosen p

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Azmi, Anna, Yen Dee Ang, and Siti Aqilah Talib. "Trust and justice in the adoption of a welfare e-payment system." Transforming Government: People, Process and Policy 10, no. 3 (2016): 391–410. http://dx.doi.org/10.1108/tg-09-2015-0037.

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Purpose The purpose of this study was to examine the interaction between citizens’ perception of justice and their trust in the government agency that provides e-services, in particular, those e-services with users who are particularly sensitive towards their interaction and exchanges with the government. Design/methodology/approach Analysis of 102 surveys completed by users of e-BR1M was conducted. Partial least squares regression, a form of structural equation modelling, was used for the data analysis. Findings This study found that distributive justice and procedural justice positively infl

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Atanasov, Ivaylo. "Study on Deployment of Web Services for User Interaction in Multimedia Networks." Cybernetics and Information Technologies 13, no. 2 (2013): 63–74. http://dx.doi.org/10.2478/cait-2013-0015.

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Abstract The paper studies issues concerning the deployment of third party control on user interactions by Web Services. A mapping of Web Service interfaces onto control protocols in multimedia networks is described. Models of user interaction session are proposed. It is proved that both models expose equivalent behaviour. A use-case example is provided.

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Rodrigues, Anny Mirene Alves Moreira, Alessandro Leite Cavalcanti, José Lucas dos Santos Henrique Pereira, et al. "Uso dos serviços de saúde segundo determinantes sociais, comportamentos em saúde e qualidade de vida entre diabéticos." Ciência & Saúde Coletiva 25, no. 3 (2020): 845–58. http://dx.doi.org/10.1590/1413-81232020253.19532018.

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Resumo Este estudo investigou a utilização dos serviços de saúde segundo determinantes sociais, comportamentos em saúde e qualidade de vida entre diabéticos. A amostra foi composta por 416 diabéticos cadastrados na Estratégia Saúde da Família de um município do Nordeste do Brasil. A análise dos dados incluiu estatísticas descritivas, bivariadas e multivariada por meio da modelagem de Árvore de Decisão usando o algoritmo Chi-squared Automatic Interaction Detector (CHAID). Evidenciou-se expressiva utilização dos serviços públicos de saúde (80,7%). A utilização do serviço público de saúde com reg

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Sergeev, A. N., N. Yu Kulikova, and G. V. Tsymbalyuk. "Using video conferencing services in network educational communities: Theory and experience of implementation in teaching informatics." Informatics and education, no. 7 (November 4, 2020): 47–54. http://dx.doi.org/10.32517/0234-0453-2020-35-7-47-54.

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The article raises the problem of using video conferencing services in network educational communities in the context of virtualization of the educational space when organizing the interaction of students in the process of online learning in informatics. Changes in the education system associated with the development of social networks and network communities are discussed, and new opportunities provided by them to the teacher for including students in various types of educational and cognitive activities are analyzed. The concepts of “network community” and “social networks” are revealed. The

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Scarone, Mireya, and Leonor A. Cedillo. "Psychosocial Risk Factors Among Telephone Service Workers: A Study of the Interaction between Customer and Worker." NEW SOLUTIONS: A Journal of Environmental and Occupational Health Policy 17, no. 2 (2007): 137–50. http://dx.doi.org/10.1177/104829110701700213.

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Many activities in the telephone industry involve interaction with customers, including both traditional (for example, client assistance) and emerging services (product sales). Interaction with customers has been reported to cause stress in workers. The study was initiated as a consequence of changes in dialing of long-distance numbers. The main sources of stress among workers in Traffic and Customer Services Departments were analyzed, together with the resulting psychological distress and other health symptoms. Information was gathered through semi-structured interviews and a questionnaire co

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Brouthers, Keith D., Lance Eliot Brouthers, and Steve Werner. "Influences on Strategic Decision-making in the Dutch Financial Services Industry." Journal of Management 26, no. 5 (2000): 863–83. http://dx.doi.org/10.1177/014920630002600506.

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Following recommendations by Rajagopalan, Rasheed, and Datta (1993) and Schwenk (1995), this study attempts to extend what is known about integrative models of strategic decision-making by examining decision-making variable interactions in a field study of non-North American managers. We find some evidence to support the use of integrative models and variable interaction. We also find that some previous results seem to generalize to our Dutch setting, whereas others do not. The study concludes by noting that: (1) integrating multiple perspectives (environmental-based decision-making and manage

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Chi, Tom, and Kevin Cheng. "Web services panacea." Interactions 12, no. 6 (2005): 5. http://dx.doi.org/10.1145/1096554.1096565.

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Géczy, Peter, Noriaki Izumi, Kôiti Hasida, Koichiro Eto, and Akira Mori. "Interaction-Based Foundation of Services." International Journal of Service Science, Management, Engineering, and Technology 3, no. 3 (2012): 1–11. http://dx.doi.org/10.4018/jssmet.2012070101.

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Services are central parts of developed economies. They are growing in numbers, varieties and complexities. Continuous expansion of service economic activities and their rich diversity have been posing challenges for researchers and academics in developing comprehensive foundations and conceptual frameworks. The gap between spectrum of services and viable elucidation methods has been increasing. The authors attempt to bridge the gap by presenting a suitable foundation for studying service economic activities. The novel foundation originates from a higher-order interaction-based perspective on

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Alreck, Pamela. "Professional services clients' interaction styles." Services Marketing Quarterly 11, no. 1 (1994): 143–59. http://dx.doi.org/10.1080/15332969.1994.9985146.

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Alreck, Pamela. "Professional Services Clients' Interaction Styles." Journal of Professional Services Marketing 11, no. 1 (1995): 143–60. http://dx.doi.org/10.1300/j090v11n01_10.

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Yasuda, H., and H. J. F. Ryan. "DAVIC and interactive multimedia services." IEEE Communications Magazine 36, no. 9 (1998): 137–43. http://dx.doi.org/10.1109/35.714635.

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COOK, NICK, PAUL ROBINSON, and SANTOSH K. SHRIVASTAVA. "DESIGN AND IMPLEMENTATION OF WEB SERVICES MIDDLEWARE TO SUPPORT FAIR NON-REPUDIABLE INTERACTIONS." International Journal of Cooperative Information Systems 15, no. 04 (2006): 565–97. http://dx.doi.org/10.1142/s0218843006001499.

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The use of open, Internet-based communications for business-to-business (B2B) interactions requires accountability for and acknowledgment of the actions of participants. Accountability and acknowledgment can be achieved by the systematic maintenance of an irrefutable audit trail to render the interaction non-repudiable. To safeguard the interests of each party, the mechanisms used to meet this requirement should ensure fairness. That is, misbehavior should not disadvantage well-behaved parties. Despite the fact that Web services are increasingly used to enable B2B interactions, there is curren

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Nissen, Bettina, Ella Tallyn, and Kate Symons. "Tangibly understanding intangible complexities: Designing for distributed autonomous organizations." Ubiquity: The Journal of Pervasive Media 6, no. 1 (2019): 47–63. http://dx.doi.org/10.1386/ubiq_00007_1.

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Abstract New digital technologies such as Blockchain and smart contracting are rapidly changing the face of value exchange, and present new opportunities and challenges for designers. Designers and data specialists are at the forefront of exploring new ways of exchanging value, using Blockchain, cryptocurrencies, smart contracting and the direct exchanges between things made possible by the Internet of Things (Tallyn et al. 2018; Pschetz et al. 2019). For researchers and designers in areas of Human Computer Interaction (HCI) and Interaction Design to better understand and explore the implicati

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Pettus, Eloise S., Gordon Stevenson, and Sally Stevenson. "Reference Services and Technical Services: Interactions in Library Practice." Journal of Education for Library and Information Science 26, no. 4 (1986): 303. http://dx.doi.org/10.2307/40323283.

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Daniel, D., Dennis Djohan, and Anindrya Nastiti. "Interaction of Factors Influencing the Sustainability of Water, Sanitation, and Hygiene (WASH) Services in Rural Indonesia: Evidence from Small Surveys of WASH-Related Stakeholders in Indonesia." Water 13, no. 3 (2021): 314. http://dx.doi.org/10.3390/w13030314.

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It is argued that there are interconnected and dynamic factors that influence the sustainability of water, sanitation, and hygiene (WASH) services in developing countries. Five sustainability factors are often mentioned by literature: financial, institutional, environmental, technical, and social (FIETS) factors. This article aims to understand the interaction of those five sustainability factors in the context of WASH services in Indonesia. A system approach, in the form of a “modified” causal loop diagram, was utilized to analyze this interaction. The strength of influence from one factor to

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Islabão Franco, Márcia Häfele, Antônio Carlos Da Rocha Costa, and Helder Coelho. "EXCHANGE VALUES AND SOCIAL POWER SUPPORTING THE CHOICE OF PARTNERS." Revista Pueblos y fronteras digital 5, no. 9 (2010): 43. http://dx.doi.org/10.22201/cimsur.18704115e.2010.9.159.

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In this paper, we adopt Piaget’s theory of social exchanges, in which an interaction is an exchange of services between agents, such that agents assign subjective, qualitative values —called exchange values— to the actions and objects they exchange during interactions. The agents present characteristics related to social power during the interactions. In this paper, we show how these characteristics are considered in the agents’ reasoning. This paper also shows how these characteristics and the exchange values can influence the agents’ choice of future partners, in support of groupformation.&#

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Ramos Gutiérrez, Santiago Jesús, Juan Francisco De la Osa Resina, and Francisco Jesús De Toro Negro. "Una plataforma para gestión de clases virtuales interactivas." Edutec. Revista Electrónica de Tecnología Educativa, no. 28 (March 20, 2009): a110. http://dx.doi.org/10.21556/edutec.2009.28.458.

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Este trabajo presenta GESCLAV, una plataforma para la gestión de clases virtuales a través de Internet con un alto grado de interactividad profesor-alumno. GESCLAV gestiona la intercomunicación entre profesor y alumno por medio de video, audio y mensajería instantánea, simulando el entorno de un aula real, y permitiendo a alumnos y profesor interaccionar para la formulación y resolución de cuestiones respectivamente. Además, GESCLAV ofrece otros servicios offline tales como gestión de asignaturas, gestión de alumnado y videoteca de clases.AbstractThis work presents GESCLAV, a technological pla

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Grigorieva, Zhanna, Oksana Mineva, and Elena Gadzhieva. "The Interaction System of the Main Participants of Medical Tourism." SHS Web of Conferences 110 (2021): 06004. http://dx.doi.org/10.1051/shsconf/202111006004.

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To develop an efficient medical tourism system, it is currently necessary to identify the main participants in the system and clearly define their activities and interactions. The article determines the main participants in the system of medical tourism organization, describes their characteristics in terms of functions and objectives, and proposes the organisation concept of the interaction with international medical institutions and the scheme of the interaction between the main participants of medical tourism. The authors consider the main trends and prospects of the development of medical

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Marchionini, Gary, and Michael Levi. "Digital government information services." Interactions 10, no. 4 (2003): 18–27. http://dx.doi.org/10.1145/838830.838864.

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Juhlin, Oskar, Jinyi Wang, and Yanqing Zhang. "Fashionable services for wearables." Interactions 24, no. 3 (2017): 88. http://dx.doi.org/10.1145/3077577.

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Shugaeva, Ekaterina, Svetlana Bogatyreva, Serafima Shumakova, and Irina Sinitsyna. "Web 2.0 services and organization of interactive distance learning of a foreign language." SHS Web of Conferences 98 (2021): 05038. http://dx.doi.org/10.1051/shsconf/20219805038.

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The issue of distance learning is very important at present. Herewith, learning of a foreign language is practically oriented, which causes difficulties upon conversion to distance learning. The main tool of implementation of distance learning is the use of information and communication technologies (ICT). The use of these technologies for educational targets is not a novelty, though, under conditions of distance learning, the ICT is nearly the only tool to organize learning. This article is devoted to the analysis of potentials of WEB 2.0 services for learning of a foreign language. The study

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Arkhipov, Anatoly Evgenievich, Evgeny Alexeevich Grigoriev, and Vyacheslav Dmitrievich Eskov. "The market of educational services: market-information aspect of transformation." Development of education, no. 1 (1) (September 25, 2018): 9–11. http://dx.doi.org/10.31483/r-21468.

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Modern society is characterized by dynamism of social and cultural interactions in the context of globalization of social and economic processes. According to the authors’ opinion this increases the importance of improving the quality of training, all education, including higher professional education. Improving the competitiveness of higher educational institution may make on the basis of conformity of quality of the educational product to the requirements of actual and potential consumer demand. Globalization and information factors of the interaction of market actors largely determine the n

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Yamada, Seiji, Tsuyoshi Murata, and Yasufumi Takama. "Selected Papers from IWI 2009." Journal of Advanced Computational Intelligence and Intelligent Informatics 14, no. 4 (2010): 383. http://dx.doi.org/10.20965/jaciii.2010.p0383.

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Various Web systems and services currently provide a great deal of benefits to users, with Web interaction becoming increasingly important in research and business. Such Web interaction has been realized through related technologies as interaction design, interactive information retrieval, interactive intelligent systems, personalization, user interfaces and interactive machine learning. However, each study and development in such different fields has been done independently, which might discourage us from studying Web interaction from an unified view of human-system interaction and making Web

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Collazos Ordoñez, César Alberto, and José Luís Arciniegas Herrera. "Evaluación de la televisión interactiva desde una perspectiva de usabilidad: Caso práctico." Ciencia e Ingeniería Neogranadina 19, no. 1 (2009): 99–106. http://dx.doi.org/10.18359/rcin.312.

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La televisión interactiva ha ido creciendo en popularidad, en poco tiempo esta tecnología estará en nuestros hogares. A diferencia de la televisión analógica, la televisión digital posibilita la transformación de televidentes pasivos en activos con la capacidad de interactuar con nuevos servicios superpuestos sobre los contenidos y novedosas formas de negocio. Uno de los aspectos más importantes a analizar en este nuevo estilo interactivo es su usabilidad. Este trabajo presenta una pauta para evaluar la usabilidad de este tipo de servicios. Por último, se presentan los resultados de un caso pr

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Howcroft, Barry, Paul Hewer, and Mark Durkin. "Banker-Customer Interactions in Financial Services." Journal of Marketing Management 19, no. 9-10 (2003): 1001–20. http://dx.doi.org/10.1080/0267257x.2003.9728248.

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Weiss, Michael, and Babak Esfandiari. "On Feature Interactions Among Web Services." International Journal of Web Services Research 2, no. 4 (2005): 22–47. http://dx.doi.org/10.4018/jwsr.2005100102.

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Howcroft1, Barry, Paul Hewerb, and Mark Durkinc. "Banker-Customer Interactions in Financial Services." Journal of Marketing Management 19, no. 9 (2003): 1001–20. http://dx.doi.org/10.1362/026725703770558295.

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Capaldo, Guido, Nicola Costantino, Roberta Pellegrino, and Pierluigi Rippa. "Factors affecting the diffusion and success of collaborative interactions between university and industry." Journal of Science and Technology Policy Management 7, no. 3 (2016): 273–88. http://dx.doi.org/10.1108/jstpm-12-2015-0038.

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Purpose This paper aims to investigate factors and weaknesses influencing university–industry interactions diffusion and success by focusing on the research services initiatives because there are limited studies in literature focusing on this specific form of interaction between the two actors. Design/methodology/approach The authors carried an explorative research based on multiple case studies referring to research services experienced between two big Italian universities and small and medium-sized enterprises located in the same area. Findings By conducting a cross-case analysis, the author

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Shang, Ke-Ke, Wei-Sheng Yan, and Xiao-Ke Xu. "Limitation of degree information for analyzing the interaction evolution in online social networks." International Journal of Modern Physics C 25, no. 10 (2014): 1450056. http://dx.doi.org/10.1142/s0129183114500569.

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Previously many studies on online social networks simply analyze the static topology in which the friend relationship once established, then the links and nodes will not disappear, but this kind of static topology may not accurately reflect temporal interactions on online social services. In this study, we define four types of users and interactions in the interaction (dynamic) network. We found that active, disappeared, new and super nodes (users) have obviously different strength distribution properties and this result also can be revealed by the degree characteristics of the unweighted inte

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Ramaswamy, Venkat, and Kerimcan Ozcan. "Digitalized Interactive Platforms: Turning Goods and Services into Retail Co-Creation Experiences." NIM Marketing Intelligence Review 11, no. 1 (2019): 18–23. http://dx.doi.org/10.2478/nimmir-2019-0003.

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AbstractWith the rise of digital technologies, retailing has become a field of value co-creation. Rather than selling readymade products and services, retailers now offer means for creating value together with their customers through manifold interactions. To enable co-creation, they need to develop digital interactive platforms (DIPs) around retail-related activities. Typically, individuals engage with a retail DIP offering in their particular contexts of interactions with apps or similar components. By delving deeper into the nature of the individual interactions, hidden and untapped sources

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Sambo, Calvin, Aidan Senzanje, and Onisimo Mutanga. "Systems analysis – complex interactions of factors that influence the sustainability of access to improved water services in a rural municipality in South Africa." Water Supply 21, no. 5 (2021): 2477–88. http://dx.doi.org/10.2166/ws.2021.061.

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Abstract Limited understanding of the complex interactions of factors that influence the sustainability of access to improved water services poses a threat to rural livelihoods. The study assessed the complex interactions of the factors using a network approach. The assessment was to understand the complex interaction of the factors resulting from their cause-effect relationship that influence the sustainability of access to improved water services in a rural municipality of South Africa. The results highlighted that limited budget, limited or no water supply and improper operation and mainten

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Baraldi, Claudio, and Laura Gavioli. "On professional and non-professional interpreting in healthcare services: the case of intercultural mediators." European Journal of Applied Linguistics 4, no. 1 (2016): 33–55. http://dx.doi.org/10.1515/eujal-2015-0026.

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AbstractA debate that has revolved around the organisation of Italian healthcare interpreting services concerns the choice adopted by most institutions to employ intercultural mediators rather than professional interpreters. Intercultural mediators do not necessarily have a professional training in interpreting, they are, however, preferred to professional interpreters in that they are considered more competent in mediating the possibly different perspectives of healthcare providers and migrant patients. This preference provides food for thought for reflections on professionalism in interprete

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