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E. Murray, Christine, Jacquelyn White, Hamid Nemati, Anthony Chow, Allison Marsh, and Samantha Edwards. "A community considers a Family Justice Center: perspectives of stakeholders during the early phases of development." Journal of Aggression, Conflict and Peace Research 6, no. 2 (April 8, 2014): 116–28. http://dx.doi.org/10.1108/jacpr-09-2013-0023.
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Purpose – Family Justice Centers, or “one-stop shops” that enable domestic violence victims to access a range of services at one location, are becoming increasingly common. However, there is a limited body of research examining the outcomes and planning processes of these Centers. The early phases of planning Centers are critical to their initial and ongoing success. The purpose of this paper is to discuss these issues. Design/methodology/approach – In total, 15 stakeholders in a community in the early phases of planning a Center were interviewed. Findings – Content analysis procedures were used to identify themes related to participants’ ideas about what the Family Justice Center should look like (e.g. services to include and perceived benefits and challenges for the Center), the steps required for planning it (e.g. identifying the purpose of the Center, getting key people involved, and building collaborations), and desired technologies. Originality/value – This paper is the first known research effort to examine the early phases of development in constructing a Family Justice Center.
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Proctor, E. K., C. McMillen, S. Haywood, and P. Dore. "Advancing Mental Health Research: Washington University's Center for Mental Health Services Research." Social Work Research 32, no. 4 (December 1, 2008): 249–59. http://dx.doi.org/10.1093/swr/32.4.249.
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Hayes, R. P., J. W. Eley, R. S. Greenberg, and D. J. Ballard. "Linking health services research to education at an academic health center." Academic Medicine 71, no. 9 (September 1996): 957–62. http://dx.doi.org/10.1097/00001888-199609000-00009.
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Maniagasi, Y. Gabriel, Thahir Haning, Rakhmat Rakhmat, and Nurdin Nara. "Analysis of Capacity Strengthening of Community Health Center in Improving Health Services in Jayapura Regency." Journal of Asian Multicultural Research for Social Sciences Study 2, no. 2 (June 2, 2021): 41–58. http://dx.doi.org/10.47616/jamrsss.v2i2.140.
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Puskesmas (Community Health Center) is a public organization that is tasked with providing the best health services to the people who live in 139 villages and 5 sub-districts in Jayapura Regency. In fact, Community Health Center are not optimally performing their duties and functions because they experience delays in their human resources, supporting facilities, poor management of Community Health Center, no clear regulatory support and a lack of budget availability to support Community Health Center operations in their services. The problem in this research is How to Strengthen the Organizational Capacity of Puskesmas in Improving Health Services in Jayapura District? The purpose of this study was to analyze the Strengthening of Public Health Center Organizational Capacity in improving health services in Jayapura Regency. This research is expected to contribute to the Jayapura Regency Government, through the Health Office and in particular for Community Health Center as regional technical implementation units to improve the Organizational Capacity in Improving Health Services in Jayapura Regency. The results showed that the Organizational Capacity of Puskesmas can be improved by strengthening management governance, incentive systems, facilities, leadership, organizational culture, communication, and organizational structure.
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Syafitri, Putri Karina, and Vetty Yulianty Permanasari. "Physiotherapy Services in The Efforts of Health Services In DKI Jakarta Public Health Center." Jurnal Ilmu dan Teknologi Kesehatan 7, no. 2 (March 31, 2020): 147–61. http://dx.doi.org/10.32668/jitek.v7i2.318.
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The increase in non-communicable diseases such as hypertension, stroke, diabetes mellitus, joint disease, lack of physical activity, injury, and disability in line with the increasing need for physiotherapy services in health facilities, including in Public Health Centers. The role of the physiotherapist in the Public Health Centers is to carry out activities in the form of promotive and preventive without prejudice to curative and rehabilitative. The purpose of this study is to analyze physiotherapy services at the Public Health Centers using five levels of prevention measures, namely are health promotion, specific protection, early diagnosis and prompt treatment, disability limitation, and rehabilitation efforts at 6 PHC in DKI Jakarta. This study uses qualitative research methods through a phenomenological approach. The results of this study obtained a depth-overview of the efforts of health services that the provision of medical services is preferred over promotive and preventive efforts. Physiotherapy services at the PHC have been regulated in the Decree of the PHC’s Head by referring to Permenkes 75 (2014). Public health activities in collaboration with the Physiotherapy Services are only carried out by 3 PHC, and some of them only conduct individual services. This study recommends that adding one physiotherapist to be able to help physiotherapy services outside the building PHC and physiotherapy organizations can create public health training to support physiotherapy competencies.
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Croisant, Sharon A., Christine Arcari, John Prochaska, Amber Anthony, Brittany Wallace, Chantele Singleton, Lori Wiseman, et al. "2533." Journal of Clinical and Translational Science 1, S1 (September 2017): 54. http://dx.doi.org/10.1017/cts.2017.192.
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OBJECTIVES/SPECIFIC AIMS: The Institute for Transnational Sciences (ITS) has developed novel methods to ethically engage stakeholders across the transnational research spectrum, up to and including public health practice and policy. METHODS/STUDY POPULATION: In 2014, the ITS co-founded The Research, Education, And Community Health (REACH), the mission of which was to facilitate communication, collaborative research, and service activities between faculty and scientists and area community leaders. The intent was to identify and meet the needs of our communities without gaps and/or redundancies, thus better leveraging time, funding, and efforts. RESULTS/ANTICIPATED RESULTS: REACH now boasts 23 Centers, Departments, and Institutes, as well as 39 community organizations, including public and mental health agencies, clinicians, policy makers, family service centers, cultural and faith-based organizations, business, and local schools/colleges. We offer 3 methods for consideration as best practices: (1) a comprehensive community health needs assessment, (2) an “Offer and Ask” community/campus partnership mechanism, and (3) Community Science Workshops, based on the European Union’s Science Shops. DISCUSSION/SIGNIFICANCE OF IMPACT: Results of REACH’s work have been used to provide guidance for enhanced, data-driven programs and allocation of resources for local and statewide initiatives. The organization has evolved into an independent coalition seeking 501(c)3 status and is planning to expand its scope to 5 counties. REACH thus serves as model for successful replication across applicable CTSA hubs.
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Raharja, Wildan Taufik, Lunariana Lubis, and Agus Wahyudi. "KNOWLEDGE COMPETENCY ANALYSIS OF HEALTH WORKERS AT SURABAYA COASTAL AREA PRIMARY HEALTH CENTER." JOURNAL ASRO 10, no. 3 (October 31, 2019): 1. http://dx.doi.org/10.37875/asro.v10i3.143.
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The quality of services at the Primary Health Center (Puskesmas) and the level of utilization of Puskesmas services are closely related to the competency of human resources providing services to the community. Quality health services can provide satisfaction to patients in accordance with the average level of satisfaction of the population as well as procedures for conducting them according to established professional and ethical standards.The purpose of this study to map the competency of knowledge of health workers at Surabaya Coastal Area Primary Health Center. The location of this research is at Puskesmas located in the North Coast of Surabaya, namely Sidotopo Primary Health Center and Sawah Pulo Primary Health Center. This research uses a qualitative approach with a case study research strategy. Then the technique for determining the informant was done using purposive sampling and snowball sampling. This study analyzed the competency of health workers' knowledge with 3 indicators, namely general knowledge, special knowledge and typical knowledge.The results in this study are knowledge competency of health workers at Surabaya coastal area health center is still not good. The majority of health workers do not have special knowledge or specialization. Human resource development is needed by the relevant agencies.Keywords: Competence, Community Satisfaction
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Peterson, Eileen, Deborah Shatin, and Douglas Mccarthy. "Health Services Research at United HealthCare Corporation: The Role of the Center for Health Care Policy and Evaluation." Medical Care Research and Review 53, no. 1_suppl (March 1996): 65–76. http://dx.doi.org/10.1177/1077558796053001s05.
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This article describes collaborative health services research and performance evaluation activities at United HealthCare Corporation, a national health care management services company. We outline the development of a research capacity within our company, the principal data sources used, and the types of research conducted. The importance of health services research within a managed care system is illustrated using two projects as examples. finally, we discuss issues faced by organizations such as ours in defining appropriate research priorities, ensuring health plan participation, and disseminating research findings. Lessons learned should be of interest to health services researchers working in or collaborating with managed care organizations as well as others seeking to understand the dynamics of research in private-sector health care companies.
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Angraeni, Dian, H. Abu Tjaiyya, Muhammad Akhyar, and Abd Muhaimin Tayeb. "The Quality of Health Services in Tawaeli Health Center, Tawaeli District, Palu City." PINISI Discretion Review 2, no. 1 (September 25, 2018): 93. http://dx.doi.org/10.26858/pdr.v2i1.13254.
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Effective public services carried out by governments or corporations can strengthen democracy and human rights, promote economic prosperity, reduce poverty, improve environmental protection, be wise in the use of natural resources, deepen trust in government and public administration. The purpose of this study was to determine how the quality of health services at the Tawaeli Health Center, Tawaeli District, North Palu. This type of research is qualitative research that is a study used to investigate, describe and explain a phenomenon or problem. To find out the quality of health services in the Tawaeli Health Center according to Zeithaml-Parasuraman-Berry there are four indicators used namely tangible, reliability, responsiveness, assurance, and empathy. There are 8 informants in this study with accidental technique, which is the technique of determining samples based on chance. The results in this study indicate that the Health Services at the Tawaeli Health Center in the District of Tawaeli in Palu City are seen from several aspects that are still not good, the first is tangible, responsiveness is also still lacking. However, seen from the aspects of reliability, assurance, and empathy, it was considered good.
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Dadut, Ronaldus Asto. "The Effect of Health Facilities and Waiting Time on Outpatient Satisfaction at Bondo Kodi Public Health Center." Health Notions 4, no. 8 (August 21, 2020): 248–51. http://dx.doi.org/10.33846/hn40802.
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This study aims to analyze the influence of service quality, health facilities, and waiting times partially and simultaneously on outpatient satisfaction partially in the Bondo Kodi Public Health Center. This research was based on the results of preliminary observations that show the level of satisfaction of patien was still relatively low on health services provided. This research was explanatory research with quantitative approaches. This study was conducted in the Bondo Kodi Public Health Center. The population used in this study were all patients who had utilized health services. The sampling technique was done by purposive sampling, namely by using criteria. Data collection used questionnaires. Then the data analysis used was multiple linear regression analysis. The results of this study showed that service quality (0.000), health facilities (0.030), and waiting time (0.031) influence patient satisfaction at the Bondo Kodi Public Health Center. The results explained that improvements in the quality of services and health facilities will improve patient satisfaction, but at an increasingly shorter waiting time it will also increase patient satisfaction in Bondo Kodi Health Center.
Keywords: service quality; health facilities; waiting time; satisfaction
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Pay, Dece Mery Natalia, Mindo Sinaga, and Marthen R. Pelokilla. "Utilization of Health Operational Assistance (BOK) in Nutrition Services in Public Health Center." Jurnal Kesehatan Masyarakat 12, no. 2 (March 14, 2017): 313–22. http://dx.doi.org/10.15294/kemas.v12i2.6045.
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Since BOK was launched in 2010, BOK utilization rate continued to increase while the NTT provincial nutrition service coverage did not increase, until 2013. This research aimed to analyze the relationship between the availability of operational funds, the availability of human resources, officers knowledge, infrastructure support, heads support and the appropriateness of fund utilization using BOK in nutritional services. This was a quantitative research which supported by a qualitative, cross-sectional design in 2015. The total sample of 250 health workers in 26 health centers of North Central Timor regency was included in this study. Data analysis was done using descriptive, bivariate and multivariate analyses. The results of the bivariate analysis using chi square test showed an association of (p <0.05) the availability of human resources (p = 0.017), officers knowledge (p = 0.000), infrastructure support (p = 0.004), heads support (p = 0.000) and the appropriateness of BOK fund utilization (p = 0.000) with the use of BOK in nutritional services. Meanwhile, the availability of operational funds is not associated with the use of BOK in nutritional services. Multivariate analysis showed that health centers with adequate human resources availability are seven times more likely to take advantage and make a good use of the nutritional services using BOK compared to health centers with the lack of human resources, after the infrastructure and head variable controlled. The government is required to provide adequate human resources, including financial administrative personnel and operational funding for health centers to optimize nutritional services. The government also needs to monitor the use of funds regularly and tiered to improve service coverage at the health center.
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Pythaloka, Ajeng Dyah, Darmawansyah ., and Muhammad Asdar. "Performance assessment of public health center in pare-pare, South Sulawesi." International Journal Of Community Medicine And Public Health 6, no. 4 (March 27, 2019): 1369. http://dx.doi.org/10.18203/2394-6040.ijcmph20191361.
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Background: Customer (patient) satisfaction in health services is very important to note because it can describe the quality of services in the health service. This study aims to determine the level of performance assesment of public health centers relating to the quality of public health centers service, management of public health centers and health services based on patient satisfaction in the public health center in Parepare, South Sulawesi.Methods: The research method is quantitative with survey research to determine the level of reseach results on public health centers about patient satisfaction.Results: The results of the study indicate that performance assessment is in the form of the quality of service possessed by the public health center obtained an average performance value of 8.8 with a good performance category. Management of the public health center obtained an average performance value of 8.9 with a good performance category. Health services obtained an average performance value of 90.7% with sufficient performance categories. Customer satisfaction obtained an average value of 71.1% in the good category.Conclusions: Service quality of public health center has a good performance, health center management has good performance, health services have sufficient performance, customer satisfaction has a good category. So that the average performance of the public health center has results comparable to the results of customer satisfaction, which is a good category.
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O’Keefe, Christine M., Mark Westcott, Maree O’Sullivan, Adrien Ickowicz, and Tim Churches. "Anonymization for outputs of population health and health services research conducted via an online data center." Journal of the American Medical Informatics Association 24, no. 3 (December 19, 2016): 544–49. http://dx.doi.org/10.1093/jamia/ocw152.
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Objective: Online data centers (ODCs) are becoming increasingly popular for making health-related data available for research. Such centers provide good privacy protection during analysis by trusted researchers, but privacy concerns may still remain if the system outputs are not sufficiently anonymized. In this article, we propose a method for anonymizing analysis outputs from ODCs for publication in academic literature. Methods: We use as a model system the Secure Unified Research Environment, an online computing system that allows researchers to access and analyze linked health-related data for approved studies in Australia. This model system suggests realistic assumptions for an ODC that, together with literature and practice reviews, inform our solution design. Results: We propose a two-step approach to anonymizing analysis outputs from an ODC. A data preparation stage requires data custodians to apply some basic treatments to the dataset before making it available. A subsequent output anonymization stage requires researchers to use a checklist at the point of downloading analysis output. The checklist assists researchers with highlighting potential privacy concerns, then applying appropriate anonymization treatments. Conclusion: The checklist can be used more broadly in health care research, not just in ODCs. Ease of online publication as well as encouragement from journals to submit supplementary material are likely to increase both the volume and detail of analysis results publicly available, which in turn will increase the need for approaches such as the one suggested in this paper.
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Mudlikah, Siti, Iing Yuli Indrawati, and Diani Octaviyanti Handajani. "The Relationship Between Patient Satisfaction with Interest in Using Health Services in Pamekasan Pegantenan Health Center." Jurnal Kebidanan Midwiferia 6, no. 1 (April 29, 2020): 1–6. http://dx.doi.org/10.21070/midwiferia.v6i1.242.
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Puskesmas is one of the public sector services that prioritizes of quality health services. Good service is the hope of every visiting patient so that later the patient has and interest to make a return visit if you want to do the examination. Customer satisfaction or disappointment of service will affect his behavior after that. Objective: Knowledge the relationship between patient satisfaction with the interest to re-utilize healthservices at Pamekasan Pegantenan Puskesmas. The method of this research use Analytic, research with cross sectional approach. The, population of the study was 136 people using accidental sampling obtained by the number of samples 101 people. The results of this research is from 101 respondent as many as 57 respondent (56,4%) said they were satisfaied with Puskesmas service and 85 respondent (84,2%) were interested to take advantage of health services at Pukesmas. The result of lambda test, it is found that p=0.0031 and α=0,05. So p<α, it means there is relationship. The conclusion of this reasearch istThere is relationship between patient satisfaction and interest in reusing health services provided by Pegantenan Pamekasan health center in May 2018
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Pythaloka, Ajeng Dyah, Muhammad Yusri Abadi, and Darmawansyah Darmawansyah. "Performance Assessment of Public Health Center Madising Na Mario Parepare, South Sulawesi, Indonesia." International Journal of Applied Biology 3, no. 1 (June 29, 2019): 30. http://dx.doi.org/10.20956/ijab.v3i1.5927.
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Implement health efforts both public health efforts are first rate and first rate individual health efforts are needed health center management be integrated and continuous in order to produce the performance of Public Health Center effective and efficient. This study aims to find out about the picture of the level of achievement of performance results pertaining to quality health center health center services, management of health centers and health care Public Health Center Madising Na Mario Pare-pare. This research method is quantitative descriptive method, whereby it purports to describe the level of achievement of the performance results of health centers. From the research achievement of quality performance owned health center services obtained an average value of 9,7 performance with good performance categories. Public Health Center management obtained an average performance score of 10 with a good performance categories. Health services obtained the value of the average performance of 70,9% with less performance categories. Therefore, efforts to improve the performance of health centers needed professional human resources and improvement of health facilities, especially the budget required.
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Rosenbaum, Mark S., and German Contreras Ramírez. "Viewpoint: the role of cancer resource center services on men's health." Journal of Services Marketing 33, no. 6 (December 3, 2019): 643–51. http://dx.doi.org/10.1108/jsm-06-2018-0185.
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Purpose This paper aims to develop a conceptual framework that clarifies the social supportive role of cancer resource center services in the lives of men with cancer and its impact on their perceived quality of life. Design/methodology/approach Personal reflections. Findings The authors put forth a conceptual framework which shows that men with cancer may perceive the availability of four types of social support from others present in a cancer resource center. The perceived availability of social support is posited to enhance their perceptions of their quality of life. Research limitations/implications The study yields propositions that may be empirically tested by services and health researchers in future studies. In addition, the research findings may not extend to terminally ill male cancer patients. Practical implications Given the health benefits associated with social support, health-care professionals, social workers and cancer center directors should encourage their male cancer patients to participate in cancer resource programing and activities. Social implications Cancer resource centers offer male cancer patients opportunities to enhance their quality of life beyond the use of pharmaceutical drugs or professional medical treatment. The health benefits may lower costs associated with medical expenses. Originality/value This study contributes to an emerging paradigm in services marketing. It is one of the first papers to focus on the socially supportive role that cancer resource center services may assume in the lives of men with cancer and those surviving the disease.
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Effendi, Santoso Ujang, Buyung Keraman, and Edo Darmasyah Putra. "Knowledge, Behaviour and Utilization of Integrated Health Services Post in Working Area Ratu Agung Community Health Center Bengkulu." Jurnal Sains Kesehatan 25, no. 1 (June 30, 2020): 27–35. http://dx.doi.org/10.37638/jsk.25.1.27-35.
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Good utilization of Integrated Health Services Post was very influential on monitoring the growth and development of under five children under five. This study aimed to determine the relationship between knowledge and attitude of mother with the utilization of Integrated Health Services Post by mothers of under five children in working area Ratu Agung Community Health Center Bengkulu. The type of this research was Analytical Survey and used Cross Sectional design. The population of this study were all mothers who had 7-23 months children amounted 512 mothers. Sampling technique was Proportional Random Sampling. The total samples were 84 samples. Data used in this study are primary data through the distribution of questionnaires given to mothers. Data analiysed by using Chi-Square (χ2) and Contingency Coefficient (C) statistics test. The result of the research were 44 mothers (52,4%) had enough knowledge, 56 mothers (66,7%) had favorable behavior, 53 mothers (63,1%) utilized Integrated Health Services Post, and there was significant relationship between knowledge and attitude of mothers with the usage of Integrated Health Services Post in the working area of Ratu Agung Community Health Center Bengkulu with medium category. Ratu Agung Community Health Center can increase the knowledge of the community by doing education about the importance of Integrated Health Services Post so that community, especially mothers with under five children can understand the importance of Integrated Health Services Post and can visit regularly every month. Keywords : attitude, knowledge, utilization of integrated health services post
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Djuwa, Aloysius S. S., Masrida Sinaga, and Dominirsep O. Dodo. "Hubungan Persepsi Pasien tentang Mutu Pelayanan Kesehatan dengan Minat Kunjungan Ulang Rawat Jalan di Puskesmas Bakunase Kecamatan Kota Raja." Media Kesehatan Masyarakat 2, no. 2 (November 17, 2020): 24–32. http://dx.doi.org/10.35508/mkm.v2i2.2850.
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Public health center with good quality services will provide satisfaction and good perception to customers, which ultimately customers will reuse and recommend the health services to those around them. This will affect repeat purchasing decisions, which will affect consumers about the services provided. Bakunase Public Health Center data for 2016-2018 shows that Bakunase Public Health Center outpatient visits has decreased. The highest decline in outpatient visits to the Bakunase Public Health Center occurred in 2018, amounting to 15,354 visits. The purpose of the study was to analyze the relationship between patients perceptions about the quality of health services with the interest of outpatient visits at the Bakunase Public Health Center. This type of research is quantitative research with cross sectional research design. The population in this study was the average number of monthly outpatient visits at the Bakunase Public Health Center in 2018 of 3,468 people and a sample of 97 people taken using purposive sampling techniques. The results showed a relationship between perceptions of outpatients on the dimensions of reliability, assurance, empathy and direct evidence with the interest of outpatient visits in Bakunase Public Health Center. While the patient's perception of the responsiveness dimension is not related to the interest of outpatient visits at the Bakunase Public Health Center. It is expected that Bakunase Public Health Center can improve the quality of registration services, doctor services, shorten registration times and waiting times to get services.
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Stausberg, Jürgen, Sonja Harkener, and Sebastian C. Semler. "Recent Trends in Patient Registries for Health Services Research." Methods of Information in Medicine 60, S 01 (April 16, 2021): e1-e8. http://dx.doi.org/10.1055/s-0041-1724104.
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Abstract Background Patient registries are an established methodology in health services research. Since more than 150 years, registries collect information concerning groups of similar patients to answer research questions. Elaborated recommendations about an appropriate development and an efficient operation of registries are available. However, the scene changes rapidly. Objectives The aim of the study is to describe current trends in registry research for health services research. Methods Registries developed within a German funding scheme for model registries in health services research were analyzed. The observations were compared with recent recommendations of the Agency for Healthcare Research and Quality (AHRQ) on registries in the 21st century. Results Analyzing six registries from the funding scheme revealed the following trends: recruiting healthy individuals, representing familial or other interpersonal relationships, recording of patient-reported experiences or outcomes, accepting participants as study sites, active informing of participants, integrating the registry with other data collections, and transferring data from the registry to electronic patient records. This list partly complies with the issues discussed by the AHRQ. The AHRQ structured its ideas in five chapters, increasing focus on the patient, engaging patients as partners, digital health and patient registries, direct-to-patient registry, and registry networks. Conclusion For the near future, it can be said that the concept and the design of a registry should place the patient in the center. Registries will be increasingly linked together and interconnected with other data collections. New challenges arise regarding the management of data quality and the interpretation of results from less controlled settings. Here, further research related to the methodology of registries is needed.
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Fadillah, Mariatul, and Murwani Emasrissa Latifah. "Perceptions of Internship Doctors on Promotive and Preventive Health Services in Puskesmas (Community and Primary Health Care Center)." Review of Primary Care Practice and Education (Kajian Praktik dan Pendidikan Layanan Primer) 1, no. 2 (March 12, 2018): 16. http://dx.doi.org/10.22146/rpcpe.33880.
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Background: Health care services are any efforts that are self-administered or done jointly within an organization to maintain and improve health, prevent and cure diseases and restore the health of individuals, families, groups and/or communities. Promotional and preventive services are conducted by individuals or groups in improving health and preventing the occurrence of outcomes unwanted by the community. Community Primary Health Care Centers (Puskesmas) are primary health care centers for the community which serve as the location of the new family doctors internship program in Indonesia.Objectives: The purpose of this study is to investigate the perception of internship doctors on the promotion and preventive services at the Puskesmas where they are placed for internship.Methods: This research is a quantitative analytical study with cross-sectional research design through the distribution of a questionnaire in the form of a Google survey form to all internship doctors in 571 Puskesmas in Indonesia. The questionnaire contains a list of questions that have been categorized according to the parent theory used, namely the Lawrence Green theory. The samples obtained in this study included 218 internship doctors.Results: From this study it was found that as many as 130 people (59.6%) of intern doctors who conducted promotive and preventive health services at Puskesmas came from State Universities. As many as 86 people (39.4%) of interns who conducted promotive and preventive health services at Puskesmas were 25 years old, with 143 (65.6%) females and 184 people (84.4%) unmarried. From the results of logistic regression analysis of Awareness Level, Knowledge Level, Time, Potential Revenue and Government Support, all factors have significant influence on the internship doctors’ perceptions on the promotive and preventive health care services (p<0.05).Conclusion: In this research, there are profiles and factors that significantly influence the internship doctor’s perceptions on health promotion and preventive services at Puskesmas.
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Deden Nurjaman, Deden. "THE RELATIONSHIP BETWEEN THE QUALITY OF HEALTH SERVICES REGARDING THE LEVEL OF PATIENTS SATISFACTION PATIENTS IN THE PUSKESMAS SINDANG BARANG BOGOR." Jurnal Ilmiah Wijaya 11, no. 2 (June 22, 2020): 81–90. http://dx.doi.org/10.46508/jiw.v11i2.59.
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Based on the results of a preliminary study conducted on January 15, 2018 regarding the level of patient satisfaction with the quality of care at Sindang Barang Community Health Center in January 2018 out of 10 patients interviewed, 7 patients expressed dissatisfaction with the realible and responsive service quality at Sindang Barang Health Center and 3 other patients stated satisfied with the realible and responsive services available at the Sindang Barang Health Center. Of the 7 patients who expressed dissatisfaction with the Sindang Barang Community Health Center services 6 of them stated that the quality service of Sindang Barang Public Health Center was less than the five service quality (tangible, realible, responsive, assurance, empathetic) and 1 patient said from the five good quality services (tangible, realible) , responsive, assurance, empathy).This research was conducted at the Sindang Barang Health Center in Bogor Regency. The purpose of this study was to determine the relationship between the quality of health services and the level of outpatient satisfaction at the Sindang Barang health center in Bogor regency in 2018. The type of research the researchers conducted was analytic research with a quantitative analysis method with a cross sectional design. The results in this study are known as kendall’s tau results, namely p value = 0,000 which means that the p value ≤ 0.05 Ho is rejected, Ha is accepted so there is a relationship between service quality and outpatient satisfaction in Sindang Barang Health Center in 2018.
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Platt, Richard, Robert Davis, Jonathan Finkelstein, Alan S. Go, Jerry H. Gurwitz, Douglas Roblin, Stephen Soumerai, et al. "Multicenter epidemiologic and health services research on therapeutics in the HMO Research Network Center for Education and Research on therapeutics." Pharmacoepidemiology and Drug Safety 10, no. 5 (2001): 373–77. http://dx.doi.org/10.1002/pds.607.
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Benson, J., and L. Enterline. "PHP114 OPTIMIZING THE ORGANIZATION; MIGRATING HEALTH SERVICES RESEARCH OPERATIONS INTO THE COLLABORATIVE SCIENCE CENTER OF EXCELLENCE." Value in Health 14, no. 3 (May 2011): A32. http://dx.doi.org/10.1016/j.jval.2011.02.183.
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Istiqamah, Nurul Fajriah, Darmawansyah Darmawansyah, Muhammad Syafar, and Anwar Mallongi. "Implementation of the National Health Insurance Referral System at the Public Health Center in the Pangkajene Kepulauan District in 2019." Open Access Macedonian Journal of Medical Sciences 8, T2 (August 30, 2020): 27–31. http://dx.doi.org/10.3889/oamjms.2020.5178.
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BACKGROUND: The health service referral system is the organization of health services that regulate the mutual assignment of tasks and responsibilities of health services both vertically and horizontally.
AIM: The purpose of this study was to determine the appropriateness of referral service operational standards at the Kalabbirang Public Health Center in Pangkajene Kepulauan district.
METOHDS: This research method uses a qualitative with a phenomenological. The location of this study is in the Kalabbirang Public Health Center. The informants in this study were the Head of Medical Records Installation, the medical records installation staff of registration, doctors, and nurses. Data collection techniques using in-depth interviews, document review, and observation. The data obtained analyzed using the content analyze.
RESULTS: The results showed that the Kalabbirang Public Health Center, no operational service standards were governing the procedures of the Public Health Center when receiving patients to be referred back. In addition, doctors do not explain in full to patients information about the referral. The conclusion of this research is the implementation of the referral system at the Kalabbirang Public Health Center in terms of the requirements for referring to be in accordance with the national referral system.
CONCLUSION: We need socialization to understand more deeply about the referral system and equate perceptions among health workers about the referral mechanism in the Kalabbirang Public Health Center.
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Wuryani, Murti, and Arni Evayanti. "Factors Influencing the Utilization of Childbirth Services in Health Care Facilities at UPTD Anggaberi Health Service Center, Konawe District." Jurnal Ners dan Kebidanan Indonesia 8, no. 4 (January 8, 2021): 298. http://dx.doi.org/10.21927/jnki.2020.8(4).298-307.
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The childbirth coverage in health facilities (PF) at UPTD Anggaberi Public Health Center in 2017 has reached 72.6%, and increased in 2018 by 76.18%. At district level, the PF indicator at UPTD Anggaberi Public Health Center has exceeded the target in Konawe District by 59,37%, however but the 80% target achievement of PF at the UPTD Anggaberi Public Health Center has not been achieved<sup>6</sup>. Seeing this, the coverage of PF at the UPTD Anggaberi Public Health Center , there are still labors that are not performed in health facilities, so that it can affect the achievement of PF at the UPTD Anggaberi Public Health Center , Konawe District. The aim of the study was to analyze factors that influence utilization of health care facilities at the UPTD Anggaberi Public Health Center. This research is an analytical study with a cross sectional approach. The research instrument used was a structured questionnaire on the factors that affect the utilization of labor service in health care facilities. The number of samples was 51 women who had labor at the Anggaberi Health Center. Bivariate analysis was done with chi square test and multivariate analysis with logistic regression test. The results showed the six factors (education (p = 0.041) and work (p = 0.019) family income (p = 0.041) and accessibility (p = 0.021) husband support (p = 0.011) and health personnel support (p = 0.011) ) on the use of childbirth services in health care facilities at the UPTD Anggaberi Public Health Center , Konawe District. The multivariate results show that all independent variables in this study have a significance limit of p-value ≤ 0.25, so it can be concluded that there is an influence among each independent variable (education, occupation, income, accessibility, husband's support and support of health workers) with the dependent variable. (utilization of childbirth services in health service facilities). Health care centers are expected to improve the partnership with traditional midwife (dukun beranak) within their work area so that the dukun can become well trained and they can collaborate in every childbirth
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Thomas, Kali. "Partnerships to Connect Aging Research to Policy." Innovation in Aging 4, Supplement_1 (December 1, 2020): 684. http://dx.doi.org/10.1093/geroni/igaa057.2386.
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Abstract The fifth speaker is Dr. Kali Thomas. Dr. Thomas will discuss her experience working in partnership with government and non-profit organizational stakeholders to conduct aging research that informs policy and practice. Dr. Thomas is an Associate Professor at the Brown School of Public Health and research health science specialist at the Providence VA Medical Center, where her research focuses on identifying ways to improve the quality of life of older adults needing long-term services and supports (LTSS) through applied health services research.
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Telaumbanua, Ruth Faeriani. "Peran Tenaga Kesehatan dalam Melaksanakan Pelayanan Kesehatan WBP Rutan." Jurnal Ilmiah Kesehatan Sandi Husada 11, no. 1 (March 31, 2020): 205–12. http://dx.doi.org/10.35816/jiskh.v11i1.247.
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This research focuses on the role of health workers in carrying out health services for WBP in Detention Centers. The research method used is a qualitative approach. Data collection techniques used are field research by conducting interviews and observations as well as literature studies. Based on the results of research conducted it is known that the role of health workers in detention centers is in accordance with their main duties and functions. Detention centers have a Polyclinic as a place for the implementation of health services in detention centers. In addition in the implementation of health services, there is an MoU between the detention center and the Government. In this case the provision of free health services with a National Identity Card (KTP) at a government-owned health agency. In addition, the detention center supports the implementation of the National Health Insurance for Penitentiary Guides in the Detention Center. But in the implementation of health services, the role of health workers does not run optimally because health workers in detention centers are only nurses' medical backgrounds, besides the lack of supporting infrastructure. After analyzing various facts, several alternative solutions were found to be done by: increasing the number of human resources for medical doctors in detention centers. Each disease experienced by WBP can be directly dealt with in detention centers and the addition of infrastructure facilities so that the role of health workers in the implementation of health services in Detention center can run optimally.
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Marsh, Jeanne C., and Keith E. Brown. "Center for Health Administration Studies (CHAS) at the University of Chicago School of Social Service Administration." Research on Social Work Practice 29, no. 4 (January 13, 2019): 475–80. http://dx.doi.org/10.1177/1049731518819222.
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The Center For Health Administration Studies (CHAS) is an interdisciplinary health policy and services research center located at the University of Chicago School of Social Service Administration. Since its inception, CHAS has pursued the mission of conducting and promoting research and knowledge development to reduce health inequities and improve access. The move of CHAS to the School of Social Service Administration from the Graduate School of Business in 1991 resulted in innovative programming reflecting the changing landscape of health care, passage of the Affordable Care Act (ACA), Medicaid expansion, and the growing interest of social work researchers in social determinants of health, behavioral health and integrated health and social services. The success and distinction of CHAS over its eighty year history offers lessons to social work regarding the sustainability of a research center in a graduate school of social work.
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Boscarino, Joseph A., Richard E. Adams, Jennifer Stuber, and Sandro Galea. "Disparities in mental health treatment following the World Trade Center Disaster: Implications for mental health care and health services research." Journal of Traumatic Stress 18, no. 4 (2005): 287–97. http://dx.doi.org/10.1002/jts.20039.
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Wulan, Susilo, and Desliana Desliana. "The Satisfaction of Patient and Interest to Re-Using Health Services in Kandang Public Health Center Bengkulu." Jurnal Sains Kesehatan 24, no. 1 (April 8, 2017): 28–34. http://dx.doi.org/10.37638/jsk.24.1.28-34.
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Puskesmas as the first-level provider of health services belonging to the government must prioritize the provision of quality health services, affordable, fair and equitable. The quality of good health services will create patient satisfaction and loyalty. The purpose of this study was to study the Relationship of Patient Satisfaction with Interest in Reusing Health Service in Puskesmas Kandang Kota Bengkulu.Is an analytic survey research using Cross Sectional approach. The population of this study were all the patients who visited and recorded in the register book pukesmas Kandang town Bengkulu August 2016. Sampling technique using Accidental Sampling. Measurement of patient satisfaction and interest in reusing health care services was measured using a questionnaire. Data analysis using univariate test, bivariate test using chi square test (χ2). Results From 54 patients who came to Puskesmas Kandang there were Patients who were satisfied with the health service at Puskesmas Kandang Kota Bengkulu as many as 34 patients (63.0%), Patients interested in reusing health services at Bengkulu City Kandang Community Health Center as many as 38 people patients (70.4%). There is a significant correlation between patient satisfaction and interest in re-utilizing health service in Puskesmas Kandang Kota Bengkulu with medium category. Keywords: health service, interest, patient satisfaction
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Thamrin, Ali Imran, Andi Alim Bagu, and Yuliana Baharuddin. "MUTU PELAYANAN KESEHATAN TERHADAP KEPUASAN PASIEN DI PUSAT KESEHATAN ANGKATAN DARAT (PUSKESAD) POLKES KABUPATEN TAKALAR." Jurnal Kesehatan Manarang 3, no. 2 (January 17, 2018): 102. http://dx.doi.org/10.33490/jkm.v3i2.45.
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The quality of health services is one of main focus for community. Awareness of the quality of health services is increasing with the demand for improving the quality from service providers and community as a service user. The quality of health services greatly affects patient satisfaction. The design of this study is analytic survey research with cross sectional approach. The purpose of this study is to know the relation of quality of health service to patient satisfaction at Army Health Center (PUSKESAD) POLKES of Takalar Regency in 2017. The research is conducted at Army Health Center (PUSKESAD) POLKES Takalar District. The sample in this study are patients who treated at the Army Health Center (PUSKESAD) POLKES Takalar District in June of 2017 as many as 94 people using a simple random sampling technique. Data analysis in this research is univariate and bivariate analysis using chi square test. The results showed that there was a significant correlation between health service quality based on indicator physical appearance, reliability, responsiveness, assurance, and empathy with patient satisfaction with each p value = 0,000. It is hoped that the Army Health Center (PUSKESAD) POLKES can improve the quality of health services and the confidence of patients in utilizing health services more increase.
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Manek, Oktaviana. "Analysis Of Hospital Health Care, Health Facilities Level I Of BPJS Patients Satisfaction In Sikumana Public Health Centre Kupang." Journal for Quality in Public Health 3, no. 2 (May 12, 2020): 544–52. http://dx.doi.org/10.30994/jqph.v3i2.104.
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Good health care is a community need and is often a measure of development success. The purpose of this study was to analyze inpatient health care service level I to the satisfaction of BPJS patients in the Sikumana Health Center in Kupang City. The study was conducted at the Sikumana Community Health Center in Kupang City from 15 October to 10 November 2019. The research design used was a qualitative study using a cross sectional approach. The independent variable is health service and the dependent variable is patient satisfaction. The population of all BPJS patients in the Sikumana Kupang health center in the January-August period was 230 respondents. The sampling technique used was Simple Random Sampling with a sample of 146 respondents data analysis techniques using the Logistic regression test. The results of the study of 146 respondents the majority (56.2%) of respondents were very satisfied with the service of nurses, there were 82 research subjects, the majority (58.9%) of respondents were very satisfied with the service of doctors namely there were 86 research subjects and the majority (56, 2%) respondents are very Satisfied with Nurse services, there are 82 research subjects, almost half (45.9%) respondents get good service based on Tangibels, almost half (43.2%) respondents get good service based on reliability, most ( 54.1%) respondents get good service based on Responsiveness, almost half (46.6%) respondents get good service based on Assurance and almost half (44.5%) respondents get good service based on Empathy. Logistic regression data analysis concluded that BPJS patient satisfaction based on health services at the Community Health Center in Sikumana, Kupang, obtained a p value of 0.002 because p value <α (0.05) It is expected that research sites will improve the cleanliness of the ward each morning before the examination and in the afternoon, especially the bathroom of the patient and the staff must be diligent in controlling hygiene
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Muftika, Kismiyatul Fitriya, Mitra Mitra, Jasrida Yunita, Yanwir Kamal, and Helda Suryani Munir. "Factors Related to the Performance of Officers Relating to Provision Service of National Health Care (JKN)." Jurnal Kesehatan Komunitas 4, no. 1 (November 9, 2018): 2–7. http://dx.doi.org/10.25311/keskom.vol4.iss1.193.
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ABSTRACT
In improving the service performance of health center staff, BPJS has contributed capitation fund for provision services (60%) and operational cost of Public Health Center (40%). Based on the preliminary survey, it was found that only 40% of officers with good performance, officers are still many who often come late. The purpose of this research is to know factors related to the performance of officers related to the provision service of National Health Care (JKN) at Tapung Public Health Center and Tapung II Public Health Center. With the variables studied are provision services, employment / position, attendance, work period, rewards, motivation, leadership, and demographic variables in the form of sex. This research is Quantitative research with cross sectional design was conducted from June to July of 2017. The sample in this study is all officers who received provision services amounted to 97 people. The result of this research is there is relationship of employment / position, work period, and leadership with performance, while other variables (attendance, rewards, motivation, and sex) are not related to officer performance. While service variable is variable confounding to work period. The conclusion of this research is that there is a correlation between employment / position, work period and leadership with officer performance. It is recommended that the head of Public Health Center to allocate funds outside the service for officers whose workload is more severe, motivation in the form of rewards for officers who can be exemplary, punishment for undisciplined officers, providing direction and support, and procurement of gradual evaluation and observation related to the completion of tasks by the officers.
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Cahyati, Ni Putu Eka, I. Ketut Widnyana, I. Gusti Ngurah Alit Wiswasta, and Ni Putu Pandawani. "INTEGRATED TRADITIONAL HEALTH SERVICE DEVELOPMENT STRATEGY IN COMMUNITY HEALTH CENTER IN DENPASAR BALI." International Journal of Research -GRANTHAALAYAH 9, no. 4 (April 30, 2021): 125–35. http://dx.doi.org/10.29121/granthaalayah.v9.i4.2021.3834.
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Traditional Health Services (Yankestrad) is a development program that is a priority of the Indonesian government, and its existence is of sufficient interest to the public so that it needs to be developed to improve public health. Yankestrad can be combined with conventional health services to be implemented in an integrated manner in hospitals and in health centers. The purpose of this study was to evaluate the Yankestrad program in Denpasar Bali and develop strategies for the development of the Yankestrad Integration program at community health centers (Puskesmas) in Denpasar Bali. The method used in this research is descriptive qualitative using SWOT analysis. The results showed that the implementation of the Yankestrad Integration program in Denpasar City was categorized as sufficient. The dominant internal factor being the strength is that the vision and mission of the Yankestrad program has been stated in the strategic plan and trained and certified health workers, while the weakness is that the officers hold multiple programs so that they do not focus on providing services. The external factor, the biggest opportunity is community empowerment through independent care groups with the use of family medicinal plants (TOGA), and the biggest threat is that the community still tends to curative rather than preventive efforts and the community still sees Yankestrad as magical / mystical. Yankestrad Integration development strategy can be carried out by supporting an aggressive growth policy or a Streng Opportunity strategy, namely by taking advantage of opportunities to use their strengths for the sustainability of the program.
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Lee, Richard T. "Integrative Medicine Program- MD Anderson Cancer Center." Revista Brasileira de Medicina de Família e Comunidade 7 (June 22, 2012): 19. http://dx.doi.org/10.5712/rbmfc7(1)519.
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The Integrative Medicine Program at MD Anderson Cancer Center was first established in 1998. Our mission is to empower patients with cancer and their families to become active partners in their own physical, psycho-spiritual, and social health through personalized education and evidenced-based clinical care to optimize health, quality of life, and clinical outcomes across the cancer continuum. The program consists of three main components: clinical care, research, and education. The Integrative Medicine Center provides clinical services to patients through individual and group programs. The clinical philosophy of the center is to work collaboratively with the oncology teams to build comprehensive and integrative care plans that are personalized, evidence-based, and safe with the goal of improving clinical outcomes. The individual services comprise of integrative oncology consultation, acupuncture, meditation, music therapy, nutrition, and oncology massage. The center also provides a variety of group programs including meditation, yoga, tai chi, cooking classes and others. Over the past 13 years, over 70,000 patients and families have participated in services and programs offered by the center. The research portfolio focuses on three main areas: mind-body interventions, acupuncture, and meditation. This lecture will focus on providing an overview of the Integrative Medicine Program at MD Anderson with a focus on the clinical services provided. Participants will learn about the integrative clinical model and how this is applied to the care of cancer patients at MD Anderson Cancer Center. Current and future research topics will be discussed as well as patient cases.
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Kustriyani, Menik, Suci Andyana, and Rahayu Winarti. "The Correlation Between The Quality of Health Services And The Involvement of Re-visit Patients in Public Healthcare." Media Keperawatan Indonesia 1, no. 3 (October 23, 2018): 24. http://dx.doi.org/10.26714/mki.1.3.2018.24-31.
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Background : Healthcare quality should be improved to give patients satisfaction, that will lead them to use the service again and recommend the health center to the other people. The quality also affects the patient revisit rate. Good service and quality have to fulfill five dimensions of service quality, namely responsiveness, assurance, tangible, empathy, and reliability. This research is conducted to acknowledge the relation between health care service quality and out-patient revisit rate in Mijen Community Health Center, Semarang.Methods : This research is analytical quantitative research. The method used in this research is cross-sectional design. The sample was selected using purposive sampling technique, with a total sample of 74 respondents and using informed consent for the filled in by respondents. The data was taken by using a questionnaire with the rank spearman trial analysis method.Result : 58.1 respondents state that the healthcare service quality is good. 77.0 respondents stated that they are willing to revisit Mijen Community Health Center, Semarang. The result of rank spearman statistic trial shows that there is a correlation between health care service quality and out-patient revisit rate in Mijen Community Health Center, Semarang (p=0,000) which is lower than ά = 0,05.Conclusion : The better healthcare service quality given to the patient, the higher patient revisit rate in Mijen Community Health Center, Semarang.
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Anang, Anang, Fitri Haryanti, and Andreasta Meliala Meliala. "Quality of dental care services and satisfaction of patients visiting dental treatment center of Kahuripan public health center, Tawang sub district, Tasikmalaya city." Majalah Kedokteran Gigi Indonesia 5, no. 2 (January 31, 2020): 62. http://dx.doi.org/10.22146/majkedgiind.41019.
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Patients, especially those who use health insurance have felt that the quality of primary care services tends to be less satisfying in terms of both public services and dental care services. Based on the results of the annual report at the Kahuripan Health Center, the number of patient visits to BPG decreased from 2016 to 2017 by 802 people. This study aimed to determine the quality of dental care services and the satisfaction of patients visiting BPG Kahuripan Health Center. This case study used a qualitative method and an explanatory research design. The sample in this study consisted of 40 patients as the respondents responding to the questionnaires about service quality and patient satisfaction, and 12 people were interviewed. The results showed that all dimensions of the quality of dental care services at the Kahuripan Health Center were categorized as very good i.e. real dimensions (82.71%), reliability (83.21%), responsiveness (87.12%), assurance (84.93%), and empathy (83.54%). As for patient satisfaction, three stages of patient satisfaction were categorized as very satisfied, namely the anamnesis and diagnosis stage (83.02%), action (83%), and completion of action (82.62%). The stages categorized as satisfying were the registration and waiting room stage (78.87%), and the stage of preparation of treatment (72.50%). The result of interview showed that the average respondents stated that the quality of dental care services was very good. All the five dimensions of the quality of dental care services were categorized as very good. Patients who visited BPG expressed satisfaction with the five stages, namely they were very satisfied with the three stages and satisfied with the other two stages.
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Howard, Patricia Byrd, Peggy El-Mallakh, Mary Kay Rayens, and James J. Clark. "Patient satisfaction and treatment outcomes as quality indicators for mental health services." International Psychiatry 1, no. 5 (July 2004): 5–6. http://dx.doi.org/10.1192/s1749367600006810.
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In the United States, the patient has emerged as the central focus in evaluations of mental health services (Buckley, 1993). Whereas evaluation research in the 1980s emphasised the structure and process of mental health care, current evaluation research incorporates client-based measurements of treatment outcomes, such as symptom reduction, functional status and quality of life (Chisholm et al, 1997; Campbell, 1998). In addition, patient satisfaction with mental health services is increasingly used as an outcome dimension and an indicator of service quality (Center for Mental Health Services, 1996; Teague et al, 1997; Howard et al, 2003).
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Murdiatama, Desy, Ahmad Rifai, and Indah Anggraeni. "The Effect of the Quality of Health Services on the Satisfaction of Patients at the East Langsa Community Health Center." Journal La Medihealtico 2, no. 1 (January 26, 2021): 32–46. http://dx.doi.org/10.37899/journallamedihealtico.v2i1.290.
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Service quality and patient satisfaction are the two most important things in Community Health Center (puskesmas) services. This study aims to see the effect of the quality of health services on outpatient satisfaction at Langsa Timur Public Health Center, Langsa City in 2020. This type of research is a quantitative research which is an analytical survey with a cross sectional study approach. The population in this study were 2,116 people. A sample of 95 people using the Slovin formula. The analysis used is univariate analysis, bivariate analysis with chi-square test and multivariate analysis with linear regression test, measuring instruments used questionnaires and data processing using computerized with a significance level of P-Sign <0.05. The results of this study are based on the results of univariate analysis, as many as 64 people were dissatisfied and 31 people were satisfied. The results of multivariate analysis showed that physical evidence and responsiveness had an influence on patient satisfaction and physical evidence was dominant. The conclusion of this study is that there is an effect of physical evidence and responsiveness on outpatient satisfaction at Langsa Timur Public Health Center, Langsa City.
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Simbolon, Pomarida, and Nagoklan Simbolon. "Association between Social-Cultural and the Utilization of Elderly Integrated Health Services (Posyandu Lansia) in Hamparan Perak Health Center." Unnes Journal of Public Health 7, no. 1 (January 31, 2018): 50–54. http://dx.doi.org/10.15294/ujph.v7i1.18201.
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Abstract
Elderly Integrated Health Service (Posyandu Lansia) is an integrated service post for elderly in certain areas that have been agreed upon, which are community driven. A significant elderly population will be accompanied by various problems and will affect various aspects of life especially health. Based on preliminary data, the number of elderly population of 930 people, but only about 230 people or about 24.7% who came to Elderly Integrated Health Services. The purpose of this research was to analyze the association between socio-cultural and the utilization of Elderly Integrated Health Services. The type of this research is the explanatory survey with research population of 160 people and research sample of 60 respondents. Data collection used questionnaire. The results of this study were there was a correlation between tradition (p = 0.000), belief (0.001) with the utilization of Elderly Integrated Health Services.
Abstrak
Posyandu Lansia adalah pos pelayanan terpadu untuk orang tua di daerah tertentu yang telah disepakati, yang digerakkan oleh masyarakat. Populasi lansia yang signifikan akan disertai dengan berbagai masalah dan akan mempengaruhi berbagai aspek kehidupan khususnya kesehatan. Berdasarkan data awal jumlah populasi lansia sebanyak 930 orang tetapi yang datang ke posyandu lansia hanya berkisar 230 orang atau sekitar 24,7%. Tujuan dari penelitian ini adalah untuk menganalisis hubungan social budaya dengan pemanfaatan posyandu. Jenis penelitian ini adalah survey explanatory dengan populasi penelitian 160 orang dan sampel penelitian 60 responden. Pengumpulan data dengan menggunakan kuesioner. Hasil penelitian ini menunjukkan ada hubungan antara tradisi (p=0,000), kepercayaan (0,001) dengan dengan pemanfaatan Posyandu.
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Hadi Shubhan, Hadi, Rr Herini Siti Aisyah, and L. Budi Kagramanto. "Policy of Primary Health Center as First Level Health Facility for Participants of Social Health Insurance Provider Sidoarjo – Indonesia." International Law Research 7, no. 1 (June 14, 2018): 227. http://dx.doi.org/10.5539/ilr.v7n1p227.
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In 2012 there were 200 cases of public service disputes to be criminalized in East Java. They occured as a logical consequence of Act Number 14 Year 2008 leading to some consequences that public service is required to give satisfaction to the society The problem of health services in Indonesia cannot be separated from the low competence of the medical personnel, infrastructure and medical equipment, human resources, and complex regulations which are not easy to implement. Due to the problem above, a research focused on such policies to improve the capacity building by optimizing the role of Primary Health Center (PHC) as First Level Health Facility (FLHF) especially for Participants Social Health Insurance Provider (SHIP) is highly considered to carry out. The Social Health Insurance Provider is a legal entity established to administer the Health Insurance program, and the Primary Health Center is a health service facility that organizes some efforts on public and individual health at the first level. In ensuring the satisfaction of adequate services, FLHF has been working with PHC as the implementer of health services for SHIP participants. Because of it, PHC becomes the forefront to provide the health services to the community, especially, to SHIP participants. To increase the satisfaction of SHIP participants, it is necessary to note and find some ways out to the problems related to the improvement of Human Resources, Health Facilities, Service system, Information and supervision.
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Soleimanpour, Samira, Claire Brindis, Sara Geierstanger, Spenta Kandawalla, and Tamar Kurlaender. "Incorporating Youth-Led Community Participatory Research into School Health Center Programs and Policies." Public Health Reports 123, no. 6 (November 2008): 709–16. http://dx.doi.org/10.1177/003335490812300607.
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Training adolescents as student researchers is a strategy that can improve the delivery of care at school-based health centers (SBHCs) and significantly shift school health policies impacting students. From 2003 to 2006, the University of California, San Francisco, in partnership with Youth In Focus, implemented a participatory student research project to enhance the existing evaluation of the Alameda County SBHC Coalition and its participating clinic members, and to help develop and implement school health policies. Providing opportunities and training that enabled youth to identify and research the health needs of their peers, as well as advocate for improvements in SBHCs based on their research findings, represents an exciting youth development strategy. This article describes the role the youth played, how their adult partners supported their work, and the impact that their efforts had on the SBHCs and school health programming and policies in the areas of condom accessibility and mental health services.
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Thomasma, David C. "Ethics Consults at a University Medical Center." Cambridge Quarterly of Healthcare Ethics 1, no. 3 (1992): 217–22. http://dx.doi.org/10.1017/s0963180100000402.
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Ethics consults at a university medical center share many qualitites with those in other settings. What makes them different, if at all, is a difference of degree, not kind. All consult services share the tasks of exploring cases for possible recommendation, contributing to the development of institutional and public policy, and educating colleagues and patients about medical ethics dimensions. Nonetheless, the university setting, devoted as it is to teaching, research, and public service, brings a slightly different focus to these tasks and adds other, peripheral ones.
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Omar, Nabil E., Shereen Elazzazy, Oraib Abdallah, Abdulqadir J. Nashwan, Yassin Eltorki, Hebatalla M. Afifi, Nancy Kassem, Mohamed Yassin, and Anas Hamad. "Perceptions and expectations of health care providers towards clinical pharmacy services at a tertiary cancer centre in Qatar." Journal of Oncology Pharmacy Practice 26, no. 5 (November 13, 2019): 1086–96. http://dx.doi.org/10.1177/1078155219882076.
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Background Clinical pharmacy services started in 2009 at the National Center for Cancer Care and Research, Qatar. Clinical pharmacy services was established to provide comprehensive prescription of drug management and support, and consulting services to build clinically efficient and cost-effective pharmacy program. Aim To determine perceptions and expectations of healthcare providers toward the clinical pharmacy services at the National Center for Cancer Care and Research. Methods A cross-sectional survey of healthcare providers was conducted from January to May 2018. A self-administered electronic/paper survey containing four domains assessing healthcare providers’ perceptions and expectations towards clinical pharmacy services, perceived barriers to clinical pharmacist role and suggested area for improvement was sent to 375 healthcare providers including physicians, operational pharmacists, nurses and dietitians. Results The response rate was 112/375. Most of the healthcare providers (74%) perceived the increasing interest in clinical pharmacy services. Also, they expected (1) providing consultations regarding appropriate medication choices (82%); (2) providing information about medication availability and shortages (82%); (3) assisting in the prescribing of cost-effective drugs by providing pharmacogenomics information routinely (75%) and (4) Participating actively in research activities (74%). Overall, healthcare providers have a high level of trust in the clinical pharmacists’ abilities ( P < 0.01). Nurses were less appreciative ( P < 0.002) of the positive role of clinical pharmacists in direct patient care as compared to both physicians and pharmacists (64.2%, 90% and 95.7%, respectively). Conclusion This study revealed a positive attitude towards the role of clinical pharmacists by healthcare providers at National Center for Cancer Care and Research. However, there is an area of improvement by empowering with privilege and staffing, elevating the awareness and expansion in the ambulatory care settings.
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Maghfiroh, Wilda. "PERSEPSI KLIEN TERHADAP FAKTOR-FAKTOR YANG MEMPENGARUHI PEMANFAATAN LAYANAN RAWAT JALAN DI PUSKESMAS KLABANG KABUPATEN BONDOWOSO." Jurnal Keperawatan Profesional 8, no. 2 (October 6, 2020): 53–68. http://dx.doi.org/10.33650/jkp.v8i2.1432.
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Health services is most closely related to when someone needs health services and how far the effectiveness of these services. This study aims to analyze the factors that influence clients in utilizing outpatient services at Klabang Community Health Center, Bondowoso District. Quantitative research design with a Cross. With a sample of 245 respondents taken with accidental sampling technique. The tool used was a questionnaire, which then carried out a bivariate and multivariate analysis to determine the factors that influence the client in the use of outpatient services at the Klabang Community Health Center in Bondowoso district. The results of the statistic test found that service facilities, nurse or midwife services, service fees, doctor services, ease of information and health insurance regulation systems significantly affected the utilization of outpatient services. Community perceptions of good service from the community health center give a deep impression and cause motivation to be able to take advantage of the health services provided. If the public knows that service delivery is by what is expected, trust and satisfaction will increase. The Public Health Center as one type of first-level health service facility has an important role in the national health system, specifically the health efforts subsystem.
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Melton, Heather. "Victims’ experiences and satisfaction with a family justice center." Journal of Aggression, Conflict and Peace Research 11, no. 4 (October 3, 2019): 241–51. http://dx.doi.org/10.1108/jacpr-03-2019-0405.
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Purpose The family justice center (FJC) model centralizes social and legal services available to intimate partner abuse (IPA) victims in order to facilitate their help-seeking and improve their experiences and the response to IPA. Little, yet promising, research has highlighted the effectiveness of this model. The purpose of this paper is to explore experiences of victims of IPA at one FJC. Design/methodology/approach In total, 24 respondents who utilized a FJC in a western county in the USA were interviewed using a survey that included both descriptive quantitative and qualitative questions. Descriptive analysis was performed on the quantitative portion and content analysis on the qualitative portion. Findings Most of the respondents used the FJC multiple times and for multiple services. Most were referred by a shelter or a hotline. The most common services used were housing services, followed by counseling. Overall, these respondents felt supported by FJC staff and were satisfied. However, some of the respondents who did indicate satisfaction in the quantitative portion of the survey expressed concerns in the qualitative portion. Research limitations/implications The study is limited by a small sample size; however, it has implications for recruitment, outreach and training as well as methodological implications for how FJCs should be evaluated. Originality/value This paper adds to the scant literature on FJCs and the FJC model.
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Badwi, Adam, and Periyenti Ba'ru. "Quality of health services during the pandemic COVID-19 (Descriptive study at the Pontap community health center in Palopo City)." International Journal Of Community Medicine And Public Health 8, no. 4 (March 25, 2021): 1578. http://dx.doi.org/10.18203/2394-6040.ijcmph20211206.
Full textAbstract:
Background: During the COVID-19 pandemic that has hit the world including the Indonesia since March 2020, it may not reduce the quality of public health services at the Community Health Center for visiting people on the one hand, however, on the other hand, it is still necessary to prioritize the safety of patients and health workers. Health services at the Community Health Center during the Covid-19 Pandemic will be very different from the situation before COVID-19.Methods: The research was conducted using quantitative research with a descriptive approach which was carried out at the Pontap Community Health Center, Palopo City for 3 months, namely September to November 2020.The population in this study were all patients who visited the Pontap Community Health Center in Palopo City at the time of the study with a sample of 130 people who were determined using purposive sampling technique.Results: The results of the study showed the reliability of health workers in the good category was 93.8%, the health worker assurance in the good category was 90.0%, tangibles displayed by health workers was more in the good category, namely 88.5%, empathy for health workers was 93.8%, good responsiveness of 90.0%.Conclusions: So it is concluded to provide recommendations, namely for health workers to maintain professionalism at work, especially during the COVID-19 pandemic and increase their attention to patients in terms of building good communication between health workers and the public.
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Akbar, Hairil, Heriyana Amir, Suci Rahayu Ningsih, and Widya Astuti. "Hubungan Mutu Pelayanan Petugas Kesehatan Terhadap Minat Kunjungan Ulang Pasien Rawat Jalan di Puskesmas X." Pena Medika Jurnal Kesehatan 10, no. 2 (December 27, 2020): 8. http://dx.doi.org/10.31941/pmjk.v10i2.1247.
Full textAbstract:
The number of outpatient visits in the X community health center in 2016 was 32633 patients, and in 2017 the number of visits increased by 38374 patients, while in 2018 the number of visits decreased by 36604 patients. Based on data from outpatient visits at X health center that the number of patient visits decreased, where in 2017 increased and in 2018 decreased the number of patient visits. The purpose of the study was to determine the relationship between the quality of health care services and the interest of outpatient visits to the X community health center. The type of research conducted was observational analytic research using a cross sectional study approach. This research was carried out in the technical service unit of the X community health center in 2019. The population was all patients using outpatient care facilities at Cipancuh Health Center in 2019, with 36604 outpatients. The sample size is 100 people. Sampling is done by simple random sampling. Statistical test results, namely the quality of health services ( value = 0,000) are related to the interest of outpatient visits in the Technical Implementation Unit of the X community Health Center in 2019. It is expected that the staff will further improve the quality of their services in the hope that patients who use outpatient facilities.
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Nagel, Daniel A., Lisa Keeping-Burke, and Isdore Chola Shamputa. "Concept Analysis and Proposed Definition of Community Health Center." Journal of Primary Care & Community Health 12 (January 2021): 215013272110464. http://dx.doi.org/10.1177/21501327211046436.
Full textAbstract:
Background: Community health centers (CHCs) have been used for delivery of health services since the 1920s and originally were intended to provide care to underserved populations. CHCs have become an integral part of healthcare systems in many countries; however, the term CHC is used synonymously with other concepts and there is no clear definition for CHC. The purpose of our concept analysis was to determine how CHCs are described in the literature and to develop a concept definition for CHC. Methods: Informed by the 8-step process described by Walker and Avant, we searched for literature spanning disciplines within health, business, and policy. We used a systematic review process to identify a range of peer-reviewed articles that help illustrate the attributes, antecedents, and consequences of CHCs. A total of 102 articles from 7 databases were included in our concept analysis. Results: We distinguished 6 attributes of a CHC: primary care; accessibility; preventative care; defined population; health promotion; and comprehensive and integrated care. About 4 antecedents fundamental to a CHC included: secure funding; vision and support; adequate human resources; and governance structure. Consequences of CHCs are improved health outcomes, efficiency, and cost-effective provision of healthcare services. Conclusions: Our concept analysis revealed core characteristics of CHCs that assisted us in synthesizing a concept definition for CHC. These characteristics and our proposed definition will help provide clarity on the concept of CHC to benefit evaluation, research, and policy development of CHCs.
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Afrah, Rahmayani, Defrin Defrin, and Ayu Nurdiyan. "Factors Associated With The Assessment Of Maternal Participant Satisfaction Of BPJS Health In The Working Area Of Public Health Center Lubuk Buaya Padang City 2017." Journal of Midwifery 2, no. 1 (June 28, 2017): 18. http://dx.doi.org/10.25077/jom.2.1.18-25.2017.
Full textAbstract:
Satisfaction is someone’s level of approval when comparing perceived performance or result with his or her expectation. Satisfaction assessment aims to determine the quality of a service. Based on the preliminary survey, Lubuk Buaya Public Health Center has the largest number of BPJS Health participants in Padang, but the scope of maternity gets decreased. This study seeks to investigate the relevant factors that influence the satisfaction assessment of BPJS Health participants with maternity services in the working area of Lubuk Buaya Public Health Center in Padang in 2017.This study was quantitative research with cross sectional design and was conducted in the working area of Lubuk Buaya Public Health Center from May to July 2017. Sample of this research were 75 puerperal mothers. Data were collected by using questionnaire. Data analysis was performed by using univariate and bivariate.The results showed that there are 26 dissatisfied respondents (34.7%) and 49 satisfied respondents (65.3%). Based on the analysis of maternal satisfaction level, the satisfaction of BPJS Health participants in the working area of Lubuk Buaya Public Health Center was 76.13%. The result of bivariate analysis showed that there was no correlation between participants’ age (p=0,198), membership of BPJS Health (p=0,961), and previous service (p = 0,673), but there was a correlation between education (p=0,001), employment (p=0,001) and parity (p=0,035) with assessment of BPJS Health participants in working area of Lubuk Buaya Public Health Center in Padang in 2017.There was a correlation between education, employment, and parity with the assessment of BPJS Health participants who got maternity services. Therefore, health workers have to do evaluation about the maternity services in order to improve maternity satisfaction of BPJS Health participants.