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Makgopa, Sipho. "Determining shopping mall visitors’ perceptions on mall attributes." Problems and Perspectives in Management 14, no. 3 (September 27, 2016): 522–27. http://dx.doi.org/10.21511/ppm.14(3-2).2016.08.
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The challenging retail environment requires a need to manage shopping malls effectively to understand the attributes that attract shopping mall visitors to visit shopping malls. The purpose of the study aimed to determine shopping mall visitors’ perceptions or ratings towards shopping mall attributes they consider when choosing which shopping mall to visit. A quantitative approach was followed to realize research objective using interviewer-administered questionnaires for data collection. The data were collected at shopping centre in the capital city of South Africa, City of Tshwane. A descriptive analysis method was used to analyze the quantitative data. The findings of the study revealed that the shopping mall visitors’ ranked adequate parking availability high. This study contributes to the current literature and provides valuable information to South African retailers and shopping mall developers, with regard to marketing communications and marketing strategies that aim to attract shopping mall visitors. Suggestions for future research are provided. Keywords: shopping mall, shopping motivations, hedonic motivation, utilitarian motivation. JEL Classification: M31, M37
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Katrodia, Ankit, M. J. Naude, and S. Soni. "Consumer Buying Behavior at Shopping Malls: Does Gender Matter?" Journal of Economics and Behavioral Studies 10, no. 1(J) (March 15, 2018): 125–34. http://dx.doi.org/10.22610/jebs.v10i1(j).2095.
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The development of shopping malls is a major social and global phenomenon that has unearthed a novel facet for customer satisfaction and their consequent or relative buying behavior. The aim of his paper was to explore the gender differences in consumer buying behavior at selected Durban shopping malls. It is an observational cross-sectional study carried out on 700 randomly selected respondents to study buying capacity, buying behavior and shopping experience of male and female consumers at shopping malls in the city of Durban, South Africa. Data was collected through pre-tested semi-structured questionnaire with closed ended questions. The study revealed that there are notable gender differences, which shape shopping behavior among men and women. Time and money spent at the mall was significantly high among female as compared to male consumers. Consequently, the results attributed that personal attributes and shopping mall attractiveness factors played a crucial role in influencing customer shopping behavior amongst the mall shoppers. The study concludes that gender differences are prevalent in the buying behavior of customers at the select shopping malls in Durban, South Africa. Average time spent by female is high as compared to male which also affect their average money spent at shopping mall. Psychological, Social and Cultural factors are highly influencing customers’ buying behavior at shopping malls.
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Katrodia, Ankit, M. J. Naude, and S. Soni. "Consumer Buying Behavior at Shopping Malls: Does Gender Matter?" Journal of Economics and Behavioral Studies 10, no. 1 (March 15, 2018): 125. http://dx.doi.org/10.22610/jebs.v10i1.2095.
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The development of shopping malls is a major social and global phenomenon that has unearthed a novel facet for customer satisfaction and their consequent or relative buying behavior. The aim of his paper was to explore the gender differences in consumer buying behavior at selected Durban shopping malls. It is an observational cross-sectional study carried out on 700 randomly selected respondents to study buying capacity, buying behavior and shopping experience of male and female consumers at shopping malls in the city of Durban, South Africa. Data was collected through pre-tested semi-structured questionnaire with closed ended questions. The study revealed that there are notable gender differences, which shape shopping behavior among men and women. Time and money spent at the mall was significantly high among female as compared to male consumers. Consequently, the results attributed that personal attributes and shopping mall attractiveness factors played a crucial role in influencing customer shopping behavior amongst the mall shoppers. The study concludes that gender differences are prevalent in the buying behavior of customers at the select shopping malls in Durban, South Africa. Average time spent by female is high as compared to male which also affect their average money spent at shopping mall. Psychological, Social and Cultural factors are highly influencing customers’ buying behavior at shopping malls.
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Makgopa, Sipho. "Determining consumers’ reasons for visiting shopping malls." Innovative Marketing 12, no. 2 (September 14, 2016): 22–27. http://dx.doi.org/10.21511/im.12(2).2016.03.
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The level of competition in the retail market is high and demands a need to manage shopping malls appropriately and understand the general consumer behavior during visits at shopping mall in terms of their main reasons for visiting the mall and attitude in order to attract shopping mall visitors to visit these malls. The purpose of the study aimed to determine consumers’ main reasons for visiting the shopping mall and their frequency of visits at the mall. A quantitative approach was followed to realize research objective using interviewer-administered questionnaires for data collection. The data were collected at regional shopping mall/centre in the capital city of South Africa, Pretoria. A descriptive analysis method was used to analyze the quantitative data. The findings of the study revealed that the consumers visit the shopping mall with certain reasons in mind and the frequencies of visits of these consumers vary. This study contributes to the current literature and provides valuable information to South African retailers and shopping mall managers, with regard to marketing communications and marketing strategies that aim to increase the frequency of visits of consumers at the shopping mall. Suggestions for future research are provided. Keywords: shopping mall, shopping reasons, consumption activities, mall-initiated activities, social activities. JEL Classification: M31, M32
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Nasim, Shahzad. "CONSUMER BEHAVIOR TOWARDS SHOPPING MALLS: A SYSTEMATIC NARRATIVE REVIEW." IBT Journal of Business Studies 14, no. 1 (2018): 81–94. http://dx.doi.org/10.46745/ilma.jbs.2018.14.01.07.
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The purpose of the study is to recognize the factors that influence the consumer’s behavior towards shopping centers. Along with this study endeavors have been made to investigate different components which influence the consumer behavior towards shopping mall. This literature review found the consumer preferences towards shopping mall. Customers do not go shopping mall only for shopping but also for entertainment. Different studies denote that there are numerous factors that appeal the customer towards shopping mall. This work will definitely help shopkeepers or retailers to make changes (if any) in the mall in order to attract customers and satisfying their needs and wants and also important for the development of a mall. After reexamining of 100 papers on consumer behavior towards shopping mall author recognized that shopping environment, ease of shopping, availability of different products, showbiz offered at malls, parking facility, good product quality, discount and sales promotion are the factors that convince the Shoppers to visit shopping malls with entertainment.
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Dubihlela, Dorah. "Attributes of Shopping Mall Image, Customer Satisfaction and Mall Patronage for Selected Shopping Malls in Southern Gauteng, South Africa." Journal of Economics and Behavioral Studies 6, no. 8 (August 30, 2014): 682–89. http://dx.doi.org/10.22610/jebs.v6i8.528.
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This paper identifies the main features of a shopping mall that govern customer satisfaction in Southern Gauteng in South Africa. Literature is reviewed, identifying various features in shopping malls such as merchandisers, accessibility, service, amenities, ambiance, entertainment, security and among others. This literature is based on previous authors' scientific work, on mall features that influence the satisfaction and patronage by customers. A quantitative study was conducted with 429 questionnaires used in the final data analysis. The study results suggest the important shopping mall features in Gauteng South in South African and confirm that specific shopping mall features are positively related to customer satisfaction and mall patronage. The paper further develops suggestions on mall features that should be emphasised for promotional campaigns, customer satisfaction and mall patronage by customers.
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Kiriri, Peter N. "Determinants of Shopping Mall Attractiveness: the Case of Shopping Malls in Nairobi, Kenya." European Journal of Economics and Business Studies 5, no. 1 (April 30, 2019): 258. http://dx.doi.org/10.26417/ejes.v5i1.p258-270.
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In the recent past there has been massive growth of shopping malls in Africa. As a result, in some countries like Kenya, shopping malls have to fight to ensure they attract shoppers to the mall and as a result maintain the image and the current tenants while attracting new quality tenants. This study focused on identifying and validating a tool to measure the determinants of shopping mall attractiveness. Data was collected from residents of Nairobi City in Kenya. A total of 303 respondents participated in the study. Initially a tool with 38 items was developed from the literature and after subjecting it to a factor analysis, validity and reliability tests a 17 item scale was achieved. Confirmatory factor analysis (CFA) and structural equation modelling (SEM) were used in the determination of shopping mall attractiveness dimensions. From the analysis of data, five key determinants of shopping mall attractiveness were identified. These included: design and aesthetics; service options; convenience and safety; service employees; and, utilitarian value. Amongst the five dimensions, convenience and safety was identified as the most important in influencing shopping mall attractiveness.
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Kushwaha, Tarun, Satnam Ubeja, and Anindita S. Chatterjee. "Factors Influencing Selection of Shopping Malls: An Exploratory Study of Consumer Perception." Vision: The Journal of Business Perspective 21, no. 3 (July 11, 2017): 274–83. http://dx.doi.org/10.1177/0972262917716761.
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Shopping mall is a group of retail stores under one roof. Malls have been constantly adapting and changing in both style and substance in order to attract increasingly sophisticated and fickle consumers. There are various factors which might affect shoppers’ selection of a place to shop. The present study is an attempt in this regard with special reference to Indian context. The objective of this study was to identify the factors affecting selection criterion of consumers with respect to shopping malls. Mall intercept survey was conducted to identify the factors which influence the selection of shopping malls in multiple cities. The sample included 181 active mall shoppers. Total seven factors which influence the selection of shopping malls from consumer’s view point were identified with a structure questionnaire. Study will help the mall owners and the retail marketers to understand the insights of shoppers that on what basis consumers select the shopping malls for shopping. On these bases, they can plan their strategies for shopping malls.
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Mohammad Shafiee, Majid, and Sayyed Mohammad Sadiq Es-Haghi. "Mall image, shopping well-being and mall loyalty." International Journal of Retail & Distribution Management 45, no. 10 (October 9, 2017): 1114–34. http://dx.doi.org/10.1108/ijrdm-10-2016-0193.
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Purpose This study was carried out to identify mall image dimensions, analyse and discuss how shopping well-being is influenced by mall image and impacts on mall loyalty with the moderating role of gender differences. Besides, the relationship between hedonic value (HV) and utilitarian value (UV) on shopping well-being are investigated. The paper aims to discuss these issues. Design/methodology/approach Through a questionnaire, data were obtained from shoppers at the biggest and the most remarkable malls in Tehran that has a high level of brand awareness. A two-stage method of structural equation modelling was used for testing the hypotheses. Findings The results show that shopping well-being is affected by mall image and HV but not by UV. In addition, as indicated in previous researches, this study supports the idea that shopping well-being influences mall loyalty. In other words, it is argued that shopping well-being is more about pleasure and fun than doing task-oriented activities. Originality/value Most of the mall image dimensions overlapped each other, therefore the purpose of this research is to choose and introduce the best and the most comprehensive combination of those dimensions. Also, in spite of the recent emergence of the shopping well-being concept, it has proved to be delicate in the Iranian context through value, consumer well-being, consumption experiences and sociological life space theories in the quantitative method. In addition, this study shows that shopping well-being is a subjective well-being. This is in contrast to what the common Islamic philosophers opine. Additionally, not only did it propose how to make shoppers more loyal through shopping well-being, but it also discussed the role of gender difference on the subject of shopper loyalty phenomenon. More importantly, this study enables other researchers to investigate cultural differences in this region and make it possible to compare Middle Eastern Countries, especially Iran, to other countries.
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Lin, Mu-Fa, Shen-Guan Shih, and Yeng-Horng Perng. "Sustainable Shopping Mall Rehabilitation." Sustainability 12, no. 17 (August 19, 2020): 6698. http://dx.doi.org/10.3390/su12176698.
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In the era of globalization, increasing the nation’s industrial competitiveness, production value, and competitiveness is a challenge for every country. Therefore, Taiwan must strive for innovation, increase the added value of its products, and enhance industrial competitiveness. This promotes Taiwan’s survival under competition engendered by globalization. The study identified public places that influence consumer opinions of shopping malls to examine the intentionality of the relationship between people and shopping malls. Taiwan has many historical cultural parks that have been reduced to idle spaces. This research will enable historical creative parks. Through DAHP’s research methods, this research will determine the key factors in the public space of cultural shopping centers. Moreover, the study examined key factors that create a sense of culture in public space design. The relationship between the general public and shopping malls has various internationalities.
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Spilková, Jana. "The Birth of the Czech Mall Enthusiast: The Transition of Shopping Habits From Utilitarian to Leisure Shopping." Geografie 117, no. 1 (2012): 21–32. http://dx.doi.org/10.37040/geografie2012117010021.
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During the 1990s, shopping habits and consumer behavior underwent many important changes in Czechia. Consumers started to prefer large retail outlets and shopping malls, and began to shop less frequently. Shopping has become not only an act of utilitarian economic exchange, but also a leisure activity. This article introduces the results of a pilot study aimed at mapping the volume of leisure shopping within Czech society. The majority of respondents visit shopping malls regularly and three main groups of shoppers may be constructed, based on analysis of the survey responses: (i) mall enthusiasts, (ii) indifferent mall goers, and (iii) mall opposers. On the whole, Czech consumers have quickly accepted the characteristics and trends of developed economies along with “western” models of shopping. However, shopping does not present a legitimate alternative to traditional leisure activities.
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Ali, Saqib, Manit Mishra, and Hafiz Muhammad Usama Javed. "The impact of mall personality and shopping value on shoppers' well-being: moderating role of compulsive shopping." International Journal of Retail & Distribution Management 49, no. 8 (February 23, 2021): 1178–97. http://dx.doi.org/10.1108/ijrdm-07-2020-0272.
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PurposeThe purpose of this study is to examine the association between mall personality, hedonic and utilitarian shopping value, and shoppers' well-being. The moderating effect of compulsive shopping on the association between both hedonic and utilitarian shopping value, and shoppers' well-being is also investigated.Design/methodology/approachThis study is quantitative in nature, and a purposive sampling technique is used. Data was collected through mall intercept survey. The authors collected 431 usable responses from respondents at two different malls in Lahore, Pakistan. PLS-SEM was employed to test the proposed hypotheses.FindingsResults indicate that mall personality significantly and positively influences both hedonic and utilitarian shopping value and shoppers' well-being. Similarly, hedonic shopping value has a significant and positive impact on shoppers' well-being, while utilitarian shopping value has a non-significant relationship with shoppers' well-being. Moreover, while compulsive shopping behaviour moderates the positive relationship between hedonic shopping value and shoppers' well-being, it does not moderate the relationship between utilitarian shopping value and shoppers' well-being.Originality/valueDespite the extant studies on brand and store personality on numerous retail outcomes, no study has examined the association between mall personality and shoppers' well-being. Another key contribution of this study is to examine moderation effect of compulsive shopping on the association between shopping value and shoppers' well-being. Additionally, this study enlightens mall administration to emphasise upon mall personality and hedonic shopping value so as to enhance shoppers' well-being, more so if its product assortment encourages compulsive shopping.
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Andi, Andi, Ivan Adiel Abednego, and Bontor Jumaylinda Br Gultom. "Space Syntax Guide to Optimize Shopping Mall." International Journal of Environment, Architecture, and Societies 1, no. 01 (February 28, 2021): 19–30. http://dx.doi.org/10.26418/ijeas.2021.1.01.19-30.
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The shopping mall is a facility for profit-making with a complex spatial configuration that prioritizes the effectiveness in any aspects. The spatial configuration of a shopping mall needs more than a rule of thumb or a subjective judgment to optimize it. Many researchers have conducted studies of shopping mall spatial configuration by the theory and method of space syntax. But, the complexity of space syntax turns it hard to understand or apply in practical use. Due to the complexity of both shopping mall and space syntax, a guide is needed for practical directions to optimize shopping mall. This article review combines and synthesizes the findings of space syntax precedent studies. The scope of the study is on the building configuration scale (mesoscale). As the result, the optimization of a shopping mall can be measure by space syntax through measurement of connectivity, depth, integration, choice, and intelligibility. Each measurement has a different purpose. The most used measurement in shopping mall study is integration. The spatial configuration of the mall can be represented by the axial map, convex map, isovist map, VGA map, and agent-based in space syntax analyses. The most suitable map for shopping mall analysis is the VGA map because it shows the visual quality is vital in shopping mall design. There are several aspects of the shopping mall that can be adjusted or modified to optimize the shopping mall. Those aspects are pedestrian flows, horizontal complexity, vertical complexity, tenant type allocation, visual quality, retail placement, and anchor placement.
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Michon, Richard, Jean-Charles Chebat, Hong Yu, and Linda Lemarié. "Fashion orientation, shopping mall environment, and patronage intentions." Journal of Fashion Marketing and Management 19, no. 1 (March 9, 2015): 3–21. http://dx.doi.org/10.1108/jfmm-09-2012-0055.
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Purpose – The purpose of this paper is to explore female fashion shoppers’ perception and response to the mall environment. Specific objectives include a conceptual model of female fashion shoppers’ experience in a mall environment incorporating fashion orientation, store personality, shopping mall perception, shopping value, and patronage intentions. Design/methodology/approach – Empirical testing is done with a latent path structural equation model. Data collection was carried out in a firmly controlled mall intercept survey which produced 312 usable questionnaires. Findings – Results show that shoppers’ fashion orientation hypothesized to be a personality trait is not an antecedent to the perception of the mall environment. Instead, fashion orientation moderates the perception of product and service quality, hedonic shoppers’ response, and patronage intentions. The perceived mall personality has a focussed impact on the perception of product and service quality. The mall’s sophistication image influences the perception of product quality. On the other hand, the mall’s enthusiasm image atmosphere affects the perception of service quality. Perceptions of product and service quality are correlated and trigger positive hedonic and utilitarian shopping benefits. Research limitations/implications – Because findings from this study cannot be generalized to other situations, the research should be replicated to a variety of mall formats and shopper segments. Furthermore, other fashion-orientation factors (fashion leadership, fashion interest, and anti-fashion attitude) should be considered. However, along with model complexities, increased sample sizes are also required. Future studies may also include male shoppers to investigate differences in fashion motivation and mall shopping experience. Practical implications – It is concluded that the person-place congruency theory is confirmed and that the shoppers’ fashion orientation should be included in the set of segmentation variables. Shopping malls cannot be everything to everyone without risking diluting their image. Downtown urban malls have the opportunity to adopt a well-defined positioning in order to differentiate themselves. Large suburban malls should partition themselves to remove image ambiguities. Mall managers must primarily work on the “meaning” of the mall atmosphere rather “mood.” Fashion shoppers are task oriented. Mall managers should design malls to facilitate the shopping experience with highly functional designs, simple layout, and clear signage in support of wayfinding. Originality/value – Although fashion consumers have been studied from diverse perspectives, there is limited research on the experience of fashion shoppers in a mall setting. This study partly fills this gap in the literature by investigating how female fashion shoppers respond to the shopping center environment and commit to mall patronage.
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Dębek, Michał. "What Drives Shopping Mall Attractiveness?" Polish Journal of Applied Psychology 13, no. 1 (March 1, 2015): 67–118. http://dx.doi.org/10.1515/pjap-2015-0026.
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Abstract My article investigated the drivers of shopping mall attractiveness. Which of various shopping mall qualities are key to building a mall’s attractiveness? This was the fundamental question in the cross-sectional, survey-based correlational study. The participants included 384 adult Poles (192 men and 192 women whose median age was 22). The survey included 58 items – nine to measure the shopping mall’s attractiveness (its emotional impact, cognitive effect and the customer’s visiting frequency), and 49 to measure its hypothetical predictors. The investigated objects were six urban shopping malls in Wroclaw, Poland. It turned out that shopping mall attractiveness was driven mainly by their atmosphere and social positioning. Surprisingly, the more subjectively noisy and crowded the shopping mall was, the more attractive it appeared to be; commerce-related features, on the other hand, while usually treated as vital to a shopping center, contributed relatively little to the mall’s attractiveness.
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Bruwer, Johan De W., Norbert E. Haydam, and Binshan Lin. "Reducing bias in shopping mall-intercept surveys: The time-based systematic sampling method." South African Journal of Business Management 27, no. 1/2 (March 31, 1996): 9–16. http://dx.doi.org/10.4102/sajbm.v27i1/2.803.
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Marketing practitioners nowadays often have to base important management decisions on information obtained in research surveys conducted in shopping malls. The shopping mall-intercept survey is a very popular method used by research agencies to gather information of almost all kinds. While the advantages of shopping mall-intercept interviewing are considerable, their adoption without recognition of their shortcomings is not prudent. Selection error, resulting in time sampling bias, occurs in shopping mall-intercept surveys as a result of significant differences between the characteristics of persons visiting a shopping mall at different time segments during a month period. In this empirical study, the authors explain the problem of time-based selection error in mall-intercept data, the failure of common research practices to correct it, and develop a specific time-bias reduction technique.
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Mardiyana, Eva, Lili Adi Wibowo, and Rini Andari. "Tourism and Hospitality Essentials (THE) Journal, Vol.II, No.2, 2012 - 315 PENGARUH SHOPPING DESTINATION STRATEGY TERHADAP KEPUTUSAN BERKUNJUNG DI WISATA BELANJA MALL (Studi Banding pada Pengunjung Wisata Belanja Mall Kota Bandung yang terdiri dari Mall Cihampelas Walk dan Mall Paris Van Java)." Journal : Tourism and Hospitality Essentials Journal 2, no. 2 (April 6, 2016): 315. http://dx.doi.org/10.17509/thej.v2i2.1940.
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Bandung is one of the main destinations as shopping malls tourism, such as Cihampelas Walk and Paris Van Java Mall. Cihampelas walk and Paris Van Java are not only providing places for family to do shopping, playing and culinary area. The presence of Cihampelas Walk and Paris Van Java Mall is expected to increase interest in visitors to visit the shopping malls in Bandung. But the lack of visitor’s interest to visit shopping malls in Bandung reflects a problem in shopping malls in Bandung so it needs some programs to increase visitor’s interest to visit by maximize the shopping destination strategy. This research objectives are to find out about the implemented shopping destination strategy, decision to visit, and the impact of shopping destination strategy to decision to visit and the difference of the implementation of shopping destination strategy to decision to visit in Cihampelas Walk and Paris Van Java Mall. The theory of shopping destination strategy is from Kotler and Armstrong. The research object is the visitors of Cihampelas Walk and Paris Van Java Mall. This research is using descriptive, comparative and verification research. The method is explanatory survey with stratified random sampling as sampling technique, 400 respondents (160 respondents in Cihampelas Walk and 240 respondents in Paris Van Java Mall). The data analysis technique is path analysis with SPSS 18 as the computer software. The data collection techniques are interviews, and questionnaire distribution. The finding of this research is there an impact of shopping destination strategy which consists of location, shopping venue design display layout on decision to visit. The dimension of shopping destination strategy which has the highest influence is shopping venue design and the one with the lowest influence is display layout. While the most appealing factor of decision to visit is the brand. Suggestion to these companies is to maximize its shopping destination strategy in order to increase the interest to visit shopping malls in Bandung.
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Rahmawati, Rahmawati. "Profiling Shopping Mall Costumer Based on Demographics and Shopping Motivation." J-MKLI (Jurnal Manajemen dan Kearifan Lokal Indonesia) 3, no. 2 (October 31, 2019): 74. http://dx.doi.org/10.26805/jmkli.v3i2.64.
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Nowadays malls play a major role in consumer’s lifestyle. This research aims to (1) Identify the segments from shopping mall customer (2) Describe the profiles of shopping mall segments formed (3) Explain the differences each characteristics between segments are formed. This research is using confirmatory factor analysis and cluster analysis. This study revealed six factor shopping motivation such that gratification seeking, social shopping, value shopping, brand loyalty, utilitarian, and hedonic shopping. The result suggests that there istwo shopper segment, hedonic shopper and utilitarian shopper. Each segment was profiled in terms of shopping motivation and demographics.
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Prashar, Sanjeev, Harvinder Singh, Chandan Parsad, and T. Sai Vijay. "Predicting Indian Shoppers’ Malls Loyalty Behaviour." Vikalpa: The Journal for Decision Makers 42, no. 4 (December 2017): 234–50. http://dx.doi.org/10.1177/0256090917731431.
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Executive Summary Mall managers tend to believe that purchasing decisions are made inside the shopping malls. These decisions, however, are influenced by various antecedent factors. This implies that shoppers look beyond the basic chore of shopping and experience while shopping plays a vital role. To attract the attention of shoppers, mall developers make huge investments in mall promotion and ambient factors in order to enhance the shopping experience. As the Indian shoppers’ euphoria about shopping malls gets toned down with time, mall managers need to focus on something more substantive. Such fundamental benefits can be offered to shoppers only if mall managers know what is more relevant for the shoppers visiting the malls. Past studies have identified a number of factors such as ambience, physical infrastructure, convenience, safety, and marketing activities. This research posits that a more optimal and focused approach in mall management requires identification of relative significance of various influencing factors. This way, mall managers would be able to offer the most meaningful benefits to shoppers at a very optimal level of investment. Once shoppers get what they value the most, they are expected to be more loyal to the shopping mall. Despite the development of various forecasting techniques, predicting mall loyalty has remained under-explored in marketing literature. This article addresses the gap by using neural network model to predict shoppers’ loyalty towards a particular mall. To gain more insights from the model, the authors have also identified relative significance of the factors impacting shoppers’ mall selection. This study establishes that mall shoppers value ‘convenience’ as the most influencing factor in their selection of malls. This factor alone garners one-third of the total weightage among the five factors, which reflects that significance of convenience is 66 per cent more than what is expected in a scenario when all determinants contribute equally. This strongly indicates that Indian mall shoppers are more utilitarian than hedonic.
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Newmark, Gregory L., and Pnina O. Plaut. "Shopping Trip-Chaining Behavior at Malls in a Transitional Economy." Transportation Research Record: Journal of the Transportation Research Board 1939, no. 1 (January 2005): 174–83. http://dx.doi.org/10.1177/0361198105193900120.
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Cities in transitional economies are experiencing a proliferation of newly constructed suburban shopping malls. Curiously, travel habits to these new malls are quite distinct from those generally experienced in North America, particularly regarding trip chaining. While most weekday afternoon mall trips in developed nations are chained, few are linked in countries with transitional economies. Because trip chaining is a behavior strongly associated with sprawl, this research seeks to examine the nascent trip chaining at the four new peripheral malls in Prague, Czech Republic, to identify factors that contribute to such travel patterns. This research explores two types of trip chaining among a survey sample of 782 people. External trip chaining considers activities made before and after the mall stop, while internal trip chaining considers activities made during the mall stop. Overall, only 18.1% of patrons made external trip chains, while 42.3% made internal trip chains. This general finding suggests that, in the absence of many retail alternatives, mall patrons in transitional economies may substitute internal trip chaining for the external trip chaining that characterizes travel patterns in North America. This research demonstrates that male gender, high income, working age, small household size, ownership of multiple cars, suburban home location, few additional car passengers, weekly mall trip frequency, a long access travel time, poor mall accessibility, and a short mall activity duration are tied to higher rates of external trip chaining. Concomitantly, female gender, high income, working age, large household size, private vehicle use, additional passengers in the car, mall trip frequency, poor mall accessibility, grocery shopping, high mall expenditure, and long mall activity duration are tied to higher rates of internal trip chaining. These findings suggest that land use policies may be effective in limiting the growth of external trip chaining and maximizing internal trip chaining among suburban mall patrons.
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Manandhar, Raju Bhai. "Attitude Towards Shopping Mall Purchasing Behavior." Management Dynamics 23, no. 2 (December 31, 2020): 207–28. http://dx.doi.org/10.3126/md.v23i2.35823.
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Consume attitude is multidimensional and it has been one of the main concepts used to explain individual differences. This study aims to examine the relationship between overall attitude and shopping mall purchasing behavior and impact of advertising and purpose to visit on shopping mall purchasing behavior in Nepalese consumers. The present study is descriptive and analytical in nature. Structured questionnaire technique under survey approach was applied for collecting primary data with five point Likert scale questionnaire. The population of this study targeted the consumers of shopping malls in Kathmandu valley. The sample size has been derived for unknown population that is 384. The judgmental sampling technique was used in this research to make this study more inclusive and representatives. Descriptive statistics and inferential statistics (correlation analysis and regression analysis) have been used to analyze the data. It is found that there is strong association between shopping mall purchase behavior and overall consumer attitude. The study found that purpose to visit has impact on shopping mall purchase behavior. The study also found that advertisement has no significant impact on shopping mall purchase behavior.
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Wilhelmsson, Mats, and Runfeng Long. "Impacts of shopping malls on apartment prices: the case of Stockholm." Nordic Journal of Surveying and Real Estate Research 5 (November 17, 2020): 29–48. http://dx.doi.org/10.30672/njsr.95437.
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Shopping malls, as an important type of commercial facilities, are growing dramatically. They have gradually become one of the most dominant factors that can influence people's daily life as well as a city's economic development. People's willingness to pay for dwellings is also primarily associated with the surrounding commercial layout. Hence, it is of interest to find out more from a quantitative perspective on the relationship between shopping malls and housing prices. This study aims to analyze how the prices of condominiums will be affected by the proximity of shopping malls. Two aspects are considered and examined in the empirical study, namely a proximity to the shopping mall, and the number of shopping malls within 3 kilometers radius. We try to examine if there is any price premium for those apartments near the shopping mall or with more shopping malls in the neighborhood. In this empirical study, 36 shopping malls in different locations in the county of Stockholm, Sweden, is utilized. The sample of transactions consists of 336,914 apartments. By using regression analysis, based on the traditional hedonic model, the results show that there is an inverse relationship between the apartment prices and its distance from the shopping mall while the number of shopping malls is positively correlated with apartment prices. However, the impact has declined over time.
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Zhang, Ling, Jiantao Zhou, Eddie C. M. Hui, and Haizhen Wen. "THE EFFECTS OF A SHOPPING MALL ON HOUSING PRICES: A CASE STUDY IN HANGZHOU." International Journal of Strategic Property Management 23, no. 1 (November 30, 2018): 65–80. http://dx.doi.org/10.3846/ijspm.2019.6360.
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There are few studies on the externalities of shopping malls affecting the housing market. This study aims to discuss two issues: (1) What is the intensity of the impact of a shopping mall? (2) When does the external influence of a shopping mall begin to reveal itself? The West Intime Shopping Mall in Hangzhou offers a unique situation to research the questions. By dividing the study area into nine blocks, using hedonic price theory, and the price gradient approach with housing price data from 2011 to 2015, we found that in the space dimension, the mall exerted a significantly positive effect on the housing prices of nearby blocks. With the increase in distance from the mall, the positive effect decreased. There were more significantly positive effects in blocks far away from the city center. In the time dimension, the effects of West Intime did not reveal themselves until the mall had started to operate and gradually matured over time, implying that the mall did not have the obvious expected impact on housing prices before the mall had begun operating.
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Singh, Devinder Pal. "Integration of materialism with shopping motivations: motivations based profile of Indian mall shoppers." Journal of Asia Business Studies 12, no. 4 (December 10, 2018): 381–401. http://dx.doi.org/10.1108/jabs-05-2016-0075.
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PurposeThe paper aims to investigate materialism as one of the retail shopping motives along with utilitarian/hedonic motivations in the Indian context. It aims to identify the key shopping motivations, which explain the shopping value in the context of malls. Furthermore, it intends to develop a shopping motivations-based typology of Indian mall shoppers, and to profile the motivational and demographic characteristics of the discerned segments.Design/methodology/approachThe data were collected through a mall intercept survey. The shopping motivations were identified through literature, and established scales were utilised to collect data. Exploratory factor analysis was used to understand the underlying structure of mall shopping motives. Hierarchical and K-means clustering were used to cluster the consumers. Additionally, ANOVA along withpost hoctests were used to explore the mean differences between the various clusters. Cross-tabulation along with the chi-square statistic was used to understand the demographic characteristics of the clusters.FindingsIndian mall shoppers are motivated by hedonistic, materialistic and utilitarian motives. They can be primarily classified into four clusters, namely, balanced shoppers, materialist shoppers, hedonistic shoppers and value shoppers.Research limitations/implicationsKnowledge of distinct consumer segments will aid marketers in formulating marketing and promotional strategies for augmenting mall footfalls.Originality/valueAlthough past research has accentuated hedonic and utilitarian motivations as the primary shopping motives, little research has been conducted to examine materialism as a shopping motive. Rise of materialism in the emerging Indian market has metamorphosed the consumer behaviour. The study examines the utilitarian, hedonistic and materialistic dimensions of shopping and unfolds a typology of mall shoppers. It contributes to the repository of cross-national research on shopping behaviour by unravelling the shopping motivations of Indian consumers.
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van Gilder Cooke, Sonia. "Is a shopping mall alive?" New Scientist 226, no. 3026 (June 2015): 44–45. http://dx.doi.org/10.1016/s0262-4079(15)30615-1.
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Backes, Nancy. "Reading the Shopping Mall City." Journal of Popular Culture 31, no. 3 (December 1997): 1–17. http://dx.doi.org/10.1111/j.0022-3840.1997.3103_1.x.
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Song, Keyong Seog. "A Study on factors of Shopping Mall Structure Affecting Online Consumer’s Shopping Mall Selection." E-Business Studies 19, no. 6 (December 31, 2018): 109–20. http://dx.doi.org/10.20462/tebs.2018.12.19.6.109.
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DJUNAEDI, ACHMAD ROFIAN, and Sri Setyo Iriani. "Penilaian Konsumen Tentang Ekuitas Merek Shopping Mall di Surabaya (Studi Pada Tunjungan Plaza, Surabaya Plaza, dan Mal Galaxy)." BISMA (Bisnis dan Manajemen) 2, no. 1 (June 6, 2018): 72. http://dx.doi.org/10.26740/bisma.v2n1.p72-84.
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Tunjungan Plaza, Surabaya Plaza, Mal Galaxy is part of a shopping mall that has a longevity brand in Surabaya, was established before the 2000th and still exist today. Tunjungan Plaza, Surabaya Plaza, and the Mal Galaxy have the outlet mall and tenant with famous brand, both brands from Indonesia and an international brand. Each of the shopping mall has a marketing strategy to build strong brand equity at the consumers perception. Brand equity may increase or decrease the value given by the shopping mall to the company or its customers. This research aims to determine consumer’s assessment of shopping mall brand equity in Surabaya, brand equity is measured by brand awareness, brand association, perceived quality, and brand loyalty. These results shows that Tunjungan Plaza is a shopping mall that brand awareness is remembered by most responden, most positively associated, and the highest brand loyalty, while the Mal Galaxy is a shopping mall which considered by respondents to the best perceived quality. Overall, Tunjungan Plaza is a shopping mall which has the strongest brand equity in Surabaya.
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Arief Kurniawan, Muhammad, Endah Tisnawati, and Elsa Yuliza. "STATUS DAN PERAN MALIOBORO MALL SEBAGAI OBJEK WISATA BELANJA DI KAWASAN MALIOBORO YOGYAKARTA." INERSIA: lNformasi dan Ekspose hasil Riset teknik SIpil dan Arsitektur 14, no. 1 (April 30, 2018): 75–89. http://dx.doi.org/10.21831/inersia.v14i1.19496.
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ABSTRACT Shopping Mall is a popular shopping tourism now. Malioboro Mall is the only one Shopping Mall in Malioboro Area, a well-known tourist shopping street area for domestic and foreign tourist in Yogyakarta. This research aims to know the status and role of Malioboro Mall as shopping tourism object in Malioboro Area. The method in this research is inductive qualitative. The instruments for collecting the data are documents, questionnaire and interview. The questionnaire is given to the visitor of Malioboro Mall and Malioboro Area to know their perception of Malioboro Mall and Malioboro Area. The interview is done to the management of Malioboro Mall and the resident who lives around the Mall. Status means condition or situation. There is three status of Malioboro Mall, from the architecture, property, and as the shopping tourism object. Architecture status means the reason tourist visit Malioboro Area because the architecture of Malioboro Mall is interesting. Property status means Malioboro Mall just a shopping facility for tourist, status as shopping tourism object means Malioboro Mall become the main destination for tourist in Malioboro Area. Research finding that status as property is dominant than others. The role of Malioboro Mall, is its support, not support or disturb the development of shopping tourism in Malioboro. Research finding Malioboro Mall have a role in support tourism in Malioboro Area, but there is some factor that has to be improved like parking facility in Malioboro Mall and Malioboro Area, the price of product in Malioboro Mall is still expensive and souvenir need more complete, variation and cheap too attract the tourist in Malioboro Mall. Keywords: Malioboro Area, Malioboro Mall, Shopping Mall, Tourism object. ABSTRAKShopping Mall adalah bentuk wisata belanja popular pada saat ini. Malioboro Mall adalah satu-satunya Shopping Mall yang berada di Malioboro, sebuah kawasan wisata belanja yang sudah dkenal wisatawan domestik dan mancanegara. Kajian ini bertujuan untuk mengetahui status dan peran Malioboro Mall sebagai objek wisata belanja di Kawasan Malioboro. Metode Kajian yang digunakan adalah induktif kualitatif. Instrumen untuk mengumpulkan data adalah dokumen, kuisioner dan interview. Kuisioner dilakukan terhadap pengunjung Malioboro Mall maupun yang datang di Kawasan Malioboro, untuk melihat persepsi mereka mengenai Malioboro Mall maupun Kawasan Malioboro. Sedangkan interview dilakukan terhadap pengelola Malioboro Mall dan penduduk setempat di sekitar Malioboro Mall. Status berarti suatu kondisi atau situasi. Status Malioboro Mall ada tiga yaitu status Malioboro Mall dilihat dari segi arsitekturnya, properti dan sebagai obyek wisata belanja. Status arsitektur berarti wisatawan datang ke Malioboro Mall karena arsitektur Malioboro Mall yang menarik, status properti berarti Malioboro Mall hanya sebagai fasilitas perbelanjaan bagi wisatawan, status sebagai obyek wisata belanja berarti Malioboro Mall menjadi tujuan utama wisatawan ketika pergi ke Kawasan Malioboro. Hasil analisa ditemukan bahwa status properti adalah status yang paling dominan diantara ketiga status tersebut. Dari sisi peran, Malioboro Mall dapat dianggap sebagai elemen pendukung, bukan sebagai elemen pendukung atau justru malah mengganggu pariwisata di Malioboro. Hasil Kajian menyimpulkan bahwa peran Malioboro Mall mendukung pariwisata di Kawasan Malioboro. Namun ada beberapa faktor yang perlu diperbaiki seperti fasilitas parkir dan kualitas sirkulasi lalu lintas di Kawasan Malioboro, serta perbaikan harga produk dan variasi produk cinderamata di Malioboro Mall. Kata kunci: Kawasan Malioboro, Malioboro Mall, Shopping Mall, Wisata belanja.
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Lee, Sang-Won. "Diagnosis Program Development for Shopping District and Shopping Mall." Journal of the Korea Contents Association 10, no. 8 (August 28, 2010): 317–26. http://dx.doi.org/10.5392/jkca.2010.10.8.317.
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Tandon, Anushree, Ashish Gupta, and Vibhuti Tripathi. "Managing shopping experience through mall attractiveness dimensions." Asia Pacific Journal of Marketing and Logistics 28, no. 4 (September 12, 2016): 634–49. http://dx.doi.org/10.1108/apjml-08-2015-0127.
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Purpose The purpose of this paper is to understand the dimensions of mall attractiveness for Indian shoppers from the metro cities of New Delhi, Kolkata, Chennai and Mumbai; and subsequently investigate the effect of these dimensions on shoppers’ mall experience. Design/methodology/approach A shopper intercept survey was conducted in the aforementioned cities and 400 responses were obtained which were analysed with exploratory factor analysis and stepwise regression. Findings The results indicate that tenant management, facilities management, atmospherics and entertainment potential are the factors which attract shoppers to malls. Tenant management, facilities management and atmospherics also emerge as significant predictors of mall shopping experience. Research limitations/implications Due to limited resources, the research results may lack generalizability. Therefore, researchers are encouraged to test the derived factors and hypothesized relationships further. Practical implications Contemporary retail settings have transited to offer holistic experiences, generated out of tenant mix, facilities and atmospherics. Managers of shopping malls can enhance their mall attractiveness by identifying an optimal mix of factors such as crowd management, tenant variety, parking, etc. as seen in the results of this study. Entertainment emerges as a mall attractiveness dimension but not as a significant predictor of shopping experience which shows that Indian shoppers’ inclination towards hedonism is still in elementary stages and economic pursuit continues to be a dominant motivator for visiting a mall. Originality/value This paper attempts to provide a holistic overview of mall attractiveness dimensions in India and its implications for shopping experiences.
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Cvetković, Marija, Nikola Dinkić, Aleksandra Djukić, and Jugoslav Joković. "Post-Socialistic Shopping Malls as New Gathering Places: Case Study Belgrade." Periodica Polytechnica Architecture 48, no. 2 (January 10, 2018): 101–5. http://dx.doi.org/10.3311/ppar.11754.
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This paper explores the built environment of a shopping mall and considers the perceptions of its users, measuring the intensity of users both in open public spaces and shopping malls. This paper aims to compare the concentration of users in the selected shopping malls built in New Belgrade and open public spaces in the city centre. It considers the preferences consumers have towards shopping malls and public spaces, by determining their opinion on the (dis)advantages of the shopping malls over features of the city centre. The methodological frameworks of the research are questionnaires, surveys and a method of mapping users on social maps (via social networks). The identity of shopping malls versus public places in Belgrade is observed through technical analyses and qualitative surveys using online and on-site questionnaires, as well as the study of social media (twitter). A structured questionnaire was developed to measure customers’ shopping motivation, preferences, as well as the demographic information of respondents, questions about the identity of the shopping mall and the city centre, and the connection between them. The research also used the newly developed software application - Twitter search engine. The aim was tracking and measuring the intensity of users in the monitored territory, and testing their latest behavioural patterns. Summarizing and interpreting the collected data provided three groups of results: competitiveness of the shopping mall with open public space with the focus on the main qualities; measuring the concentration of users both in shopping malls and open public spaces, and suggestions for improvement of open public spaces.
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Natalia, Tri Widianti. "Pengaruh Konsep Lokalitas Terhadap Nilai Berbelanja Konsumen di Kota Bandung." Waca Cipta Ruang 6, no. 1 (May 30, 2020): 25–33. http://dx.doi.org/10.34010/wcr.v6i1.3151.
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Semakin modernnya pertumbuhan ritel di Indonesia, yang didukung oleh semakin kuatnya daya beli konsumen, membuat konsumen bersedia membayar lebih mahal untuk produk berkualitas tinggi dan suasana yang nyaman. Hal ini membuat para pengembang Mall di kota Bandung berlomba mendirikan Shopping mall. Namun tidak sedikit kegagalan terjadi pada Shopping mall yang memiliki konsep modern pada atribut Mall nya. Cihampelas Walk dan Paris Van Java menawarkan konsep yang berbeda dengan mengusung konsep lokalitas pada mallnya, yang tentunya akan berpengaruh pada nilai berbelanja konsumen. Penelitian ini bertujuan untuk melihat bagaimana pengaruh konsep lokalitas pada Shopping mall Cihampelas Walk dan Paris Van Java terhadap nilai berbelanja hedonik dan utilitarian konsumen di kota Bandung. Metode pengumpulan data dilakukan dengan teknik observasi dan wawancara dengan analisis data secara kualitatif. Hasil penelitian menunjukan bahwa konsep lokalitas pada Shopping mall Cihampelas Walk dan Paris Van Java akan mempengaruhi nilai belanja hedonik dan menjadikannya sebagai Shopping mall pilihan utama konsumen, karena memiliki identitas lokal dari Kota Bandung. Konsep lokalitas pada CiWalk dan Paris Van Java ini menjadi sebuah konsep keberlanjutan dari sebuah Shopping mall di Kota Bandung.
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Chebat, Jean-Charles, M. Joseph Sirgy, and Stephan Grzeskowiak. "How can shopping mall management best capture mall image?" Journal of Business Research 63, no. 7 (July 2010): 735–40. http://dx.doi.org/10.1016/j.jbusres.2009.05.009.
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El-Adly, Mohammed Ismail, and Riyad Eid. "Dimensions of the perceived value of malls: Muslim shoppers’ perspective." International Journal of Retail & Distribution Management 45, no. 1 (January 9, 2017): 40–56. http://dx.doi.org/10.1108/ijrdm-12-2015-0188.
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Purpose The purpose of this paper is to identify customers’ perceived value constructs of shopping malls from the perspective of Muslim shoppers and to develop items for measuring these constructs, empirically validate the scale, and carry out an initial investigation of the effect of these dimensions on behavioural outcomes. Design/methodology/approach By means of a multi-dimensional procedure on a sample of 329 Muslim mall shoppers in the UAE, the authors have developed a scale of measurement of these shoppers’ perceived value of malls through grouping 30 value items into eight dimensions. Findings The study constructed and validated a scale of perceived value of malls taking into consideration the mall shopper’s religion (i.e. Islam). The authors name this new scale Muslim MALLVAL. This scale demonstrates that, like any other shoppers, Muslims who shop in malls assess the shopping experience through both cognitive and affective values in addition to the Islamic value of the mall. The study in addition reveals that the dimensions of Muslim MALLVAL have significant positive influences on behavioural outcomes such as willingness to continue shopping and recommendation of the mall to others. Research limitations/implications This study is carried out on Muslim shoppers in the UAE context. However, the authors urge other researchers to replicate the study and get replies from different countries and in particular to use the measures developed in this study to test their robustness. Practical implications Muslim mall shoppers evaluate not only the traditional aspects of mall value but also the religious identity related aspects that contribute to the value creation. Therefore, mall developers and managers who target Muslim shoppers (residents and/or tourists) should create and maintain the appropriate shopping environment for Muslim shoppers. Originality/value This study is the first to provide an integrative scale for the perceived value of shopping malls from the perspective of Muslim shoppers.
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Vukadin, Ana, Apiradee Wongkitrungrueng, and Nuttapol Assarut. "When art meets mall: impact on shopper responses." Journal of Product & Brand Management 27, no. 3 (May 14, 2018): 277–93. http://dx.doi.org/10.1108/jpbm-01-2017-1406.
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PurposeThe purpose of this study is to examine the role of artistic elements in a shopping mall’s experiential marketing strategy and the effects of artistic elements on customer shopping value (e.g. utilitarian, hedonic and symbolic) and shopper response (e.g. satisfaction, behavioural intention).Design/methodology/approachData were collected from 300 shoppers in a shopping mall in Bangkok, Thailand. A partial least square-structural equation model was used to examine the impact of the artistic elements along with other elements in the shopping mall on shopper response through perceived shopping value.FindingsEmpirical evidence shows that artistic elements in an artified mall have a positive effect on customer hedonic and symbolic value, which in turn leads to positive shopper response. Artistic elements perform better than other elements in predicting symbolic value.Research limitations/implicationsThe findings suggest that artistic elements should be considered a new source of mall differentiation and customer experience enhancement. Unique artistic elements add emotional and symbolic appeal to the mall, and mall managers should carefully choose artistic content that matches the position and target shoppers of their mall.Originality/valueThis paper proposed and empirically examined the effect of artistic elements as the new fourth atmospheric element. It extends the art infusion theory by applying it to the “non-luxury” shopping mall context to demonstrate the spillover effect of art on shopping value, which further influence shopper response.
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Hall, Darryl, Winny Astuti, and Erma Fitria Rini. "FAKTOR-FAKTOR PEMILIHAN LOKASI SHOPPING MALL DI KOTA SURAKARTA." Desa-Kota 1, no. 2 (August 1, 2019): 121. http://dx.doi.org/10.20961/desa-kota.v1i2.12552.121-129.
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Lokasi merupakan penentu daya tarik suatu pasar modern. Menurut (Berman & Evan, 2001), faktor yang menentukan lokasi optimum suatu retail/perdagangan yaitu aksesibilitas, specific site, kebijakan zonasi dan secara lebih detail (Marlina, 2008) dan (Kwak & dkk, 2013), menjelaskan bahwa faktor pemilihan lokasi yang mempengaruhi investor dalam menentukan lokasi Shopping Mall adalah Kesesuaian Aturan Zonasi, Aksesibilitas, Harga Tanah, Ketersediaan Jaringan Prasarana, Kesesuaian kondisi geologi dan hidrologi, Jarak jangkauan customer, dan Tenant Mix. Shopping Mall umumnya merupakan bangunan besar, tertutup lantai lebih dari satu dengan luas minimal 9200 m2. Karakteristik utama Shopping Mall adalah merupakan pusat perbelanjaan dalam satu atap atau one stop (Levy & Weitz, 2009). Perkembangan penanaman modal di Surakarta sebagai Trade Centre membuat banyak investor yang menanamkan modalnya dibidang perdagangan. Salah satu jenis perdagangan yang sedang berkembang di Kota Surakarta adalah Shopping Mall. Perkembangan Shopping Mall diawali pada tahun 2004 ketika Solo Grand Mall berdiri, selanjutnya Solo Square pada tahun 2006 dan Solo Paragon pada tahun 2010. Ketiga Shopping Mall ini memiliki faktor pemilihan lokasi yang sama yaitu memilih lokasi di bagian selatan Kota Surakarta. Sehingga penelitian ini dilakukan untuk mengetahui Faktor Prioritas yang mempengaruhi pemilihan lokasi Shopping Mall di Kota Surakarta dengan menggunakan analisis prioritas dalam Analytic Hierarchi Process. Berdasarkan hasil analisis AHP, faktor yang menjadi prioritas bagi Shopping Mall di Kota Surakarta secara berurutan yaitu Peraturan Zonasi Daerah Setempat, Konsumen dan Ketersediaan Moda Transportasi, Tingkat Arus Lalu Lintas, Kemudahan Dicapai dari Fasilitas Umum, Ketersediaan Jaringan Listrik, Biaya (Harga Lahan), Ketersediaan Jaringan Drainase, Kesesuaian Kondisi Geologi dan Hidrologi, Suspicient, Generative, dan yang terakhir adalah Lokasi dan Jarak dengan Pesaing
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Manandhar, Raju Bhai. "Attitude Dimensions and Shopping Mall Purchasing." Management Dynamics 23, no. 1 (March 9, 2020): 209–30. http://dx.doi.org/10.3126/md.v23i1.35581.
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The concept of attitude has been one of the main concept used to explain individual differences. The main objective of the study was to examine association between attitude dimensions and shopping mall purchasing and to determine the impact of advertising on shopping mall purchasing in Nepalese consumers. The present study is descriptive and analytical in nature. Structured questionnaire technique under survey approach is applied for collecting primary data with five point Likert scale questionnaire. The population of this study targeted the consumers of shopping malls in Kathmandu valley. This sample size has been derived for unknown population that is 384. The judgment sampling technique has been used in this research to make this study more inclusive and representatives. Descriptive statistics and inferential statistics such as correlation analysis and Regression analysis have been used to analyze the data. The study found that the affection and behavior components are positively associated but cognition is negatively associated with shopping mall purchasing. However the study also found that advertisement has no significant impact on shopping mall purchasing.
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Ageza, Gorivana, Aquarini Priyatna, and R. M. Mulyadi. "Bioskop di Mal: Konsumsi dan Komodifikasi dalam Budaya Urban." Patanjala : Jurnal Penelitian Sejarah dan Budaya 10, no. 2 (September 10, 2018): 399. http://dx.doi.org/10.30959/patanjala.v10i2.385.
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Di kota Bandung, hampir semua mal memiliki bioskop, dan sebaliknya, tidak ada bioskop di luar mal. Artikel ini akan memaparkan konsekuensi dari keberadaan bioskop di mal. Artikel ini disusun berdasarkan observasi lapangan dan studi pustaka, yang kemudian ditafsirkan secara hermeneutika dengan pendekatan teori kritis. Observasi lapangan dilakukan di dua bioskop terbesar di Kota Bandung yakni CGV Cinemas mal Paris van Java dan Ciwalk XXI mal Cihampelas Walk. Fenomena bioskop di mal menunjukkan bahwa kehidupan urban menyebabkan komodifikasi ruang dan pengalaman. Berbelanja di mal dan menonton film di bioskop mal mengarahkan warga urban untuk melakukan konsumsi, serta memaksimalkan keuntungan yang didapat oleh mal dan bioskop. In Bandung city, virtually all shopping malls list movie theaters among their venue. Conversely, there is no movie theater located out of shopping mall. This article explains consequences of movie theater in shopping malls. This article is written based on field observation and literature study, which then was interpreted hermeneutically, using critical theory approach. Field observations were conducted at two biggest movie theaters in Bandung’s shopping malls, which are CGV Cinemas in Paris van Java Mall and Ciwalk XXI in Cihampelas Walk Mall. This phenomenon indicates that urban life causes commodification on space and experience. Both the act of shopping and watching movies in shopping malls lead urban people to a consumptive lifestyle while maximizing the revenues of both shopping malls and movie theaters.
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Gozali, Alvin, and Mieke Choandi. "MALL SUKARAMI PALEMBANG." Jurnal Sains, Teknologi, Urban, Perancangan, Arsitektur (Stupa) 3, no. 1 (May 30, 2021): 649. http://dx.doi.org/10.24912/stupa.v3i1.10852.
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Humans are social creatures, therefore humans really need public space to interact with one another. Apart from being useful for interaction, public spaces can also be used to meet the needs of habitation and become the background for the development of human life, both in social, economic, cultural and entertainment activities. However, the lack of adequate public space in an area will make the area underdeveloped and make it difficult for the people of the area to meet the needs of the community. The design of the Sukarami Mall program is a public space divided into 2 main programs which are shopping to meet needs and supporting programs that are recreational in nature, where the main program is a shopping program that accommodates people's needs in the form of clothing, food, shelter, while recreational support is used for meet the needs of society. Where this program is the background of regional development in terms of regional, socio-economic and entertainment. in the shopping space program, it focuses more on daily shopping needs, while the recreational support program is oriented towards culinary and hangout recreation. Keywords: mall; sukarami palembang; shopping center AbstrakManusia merupakan makhluk sosial maka dari itu manusia sangat membutuhkan ruang publik untuk berinteraksi satu dengan yang lainnya. Selain berguna untuk berinteraksi, ruang publik juga bisa untuk memenuhi kebutuhan berhuni dan menjadi latar belakang perkembangan kehidupan manusia, baik dalam kegiatan sosial ,ekonomi , budaya maupun hiburan. Namun kurangnya ruang publik yang memadahi disebuah kawasan akan membuat kawasan tersebut menjadi keterbelakangan dan membuat masyarakat kawasan tersebut menjadi sulit untuk memenuhi kebutuhan berhuni masyarakat. Rancangan program Sukarami Mall ini merupakan ruang publik yang dibagi menjadi 2 program utama yang bersifat perbelanjaan untuk memenuhi kebutuhan dan program penunjang yang bersifat rekreasi, dimana program utama merupakan program perbelanjaan yang mengakomodir kebutuhan masyarakat berupa kebutuhan sandang ,pangan, papan, sedangkan penunjang rekreasi guna untuk memehuni kebutuhan bersosisali masyarakat. Dimana program ini kan menjadi latar belakang perkembangan kawasan dari segi, sosial ekonomi dan hiburan kawasan. pada program ruang perbelanjaan lebih memfokuskan kepada kebutuhan berbelanja harian, sedangkan program penunjang rekreasi berorientasi ke rekreasi bidang kuliner dan tongkrongan.
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Sekarlangit, Nimas. "Keterkaitan Desain Ruang Publik Dengan Perilaku Pengunjung Mall Di Yogyakarta Kasus : Ambarrukmo Plaza Dan Galeria Mal." Review of Urbanism and Architectural Studies 17, no. 2 (December 30, 2019): 41–49. http://dx.doi.org/10.21776/ub.ruas.2019.017.02.4.
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The lifestyle of urban people who prefer shopping in shopping centers rather than traditional markets makes the construction of shopping centers in big cities even bigger. The difference in mall level and the shape of public space offered by the mall are related to visitor behavior. Visitor activities can vary depending on the way they describe the public spaces offered in the mall. This study uses two malls located on Yogyakarta's Adisucipto Road, namely Galeria Mall and Ambarrukmo Plaza. The selection is due to its location on the main road of Yogyakarta. This research aims to study the relationship between the public spaces design and the behavior of visitors at the mall. The method used is descriptive qualitative by recording all activities and designs of public spaces in the mall and analyzing their interrelationships. The results show that Ambarrukmo Plaza and Galeria Mall use a sociopetal space with regulatory spaces that tend to unite individuals to create social interaction. This service is a psychological effect on visitors so that they do not feel alienated in the mall.
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Sahay, Neha. "Shopping mall vs Online Retail- Consumer shopping preference in the city of Bengaluru." International Journal for Research in Applied Science and Engineering Technology 9, no. 11 (November 30, 2021): 1400–1406. http://dx.doi.org/10.22214/ijraset.2021.38949.
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Abstract: Ever since the first fully enclosed and climate controlled mall opened in the United States in 1956 It has caught the fancy of consumers. It revolutionized the way retail was looked at. With everything available under one roof, customers thronged the air-conditioned environments to shop in comfort. Slowly they evolved into a recreation space, with multiplex, food courts, gaming zones which ensured that there was something for everyone in a mall. The replicas were erected all across the world, and embraced with much gusto, as malls became the symbol of urbanization and aspirations for developing nations. In the last two decades or so, India has seen a massive boom in no. and size of a shopping mall. It seemed malls are here to stay even though the high value shoppers were decreasing steadily and the only places you could see crowds were the food courts and the multiplexes, or some large lifestyle stores. The mid and smaller size stores renting out exorbitantly priced floor spaces were starting to wear deserted looks. Then the Covid-19 pandemic hit and forced millions to their homes for months. With shops and malls closed, the online retail exploded and became one of the biggest happening of the last two years. Sitting in comforts of their homes, people were buying food, clothes, electronics, furniture from all over the country, offered to them at an eye watering discount which the physical stores could never match. So has the consumer preference changed in favour of online shopping or malls are still favoured once the lockdown is lifted ?Given the Strong commercial impact that malls have had on Indian retail economy, an attempt was made to understand shopping preference of the consumers in the city of Bengaluru through a questionnaire survey collecting 120 responses. The analysis revealed that consumers still prefer offline shopping for clothes, shoes and accessories. While online shopping is preferred for household items. Groceries, Beauty & cosmetics, Electronics were equally preferred through online or offline mode. Participants were also inclined towards having more open public spaces and sports related facilities in the mall indicating that in Bengaluru malls are also places to socialise and spend quality time together rather than mere shopping spaces. Keywords: E-Commerce, Retailing, Consumer Behaviour, Shopping Preferences, Shopping malls
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Yu, Heeseung, and Eunkyoung Han. "Developing a Measure for Online Shopping Mall Reputation (OSMR)." Sustainability 13, no. 7 (March 30, 2021): 3818. http://dx.doi.org/10.3390/su13073818.
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This study was conducted with the purpose of developing and validating multidimensional reputation criteria for evaluating online shopping malls, which have been growing explosively since the start of the COVID-19 pandemic. A Delphi study was conducted with a group of 31 professionals, and the initial items for online shopping mall reputation were derived from that study. Those items were used to devise a questionnaire that was administered to 531 consumers. Exploratory and confirmatory factor analysis resulted in 17 items based on four factors: reliability, technical skills, customer service, and accessibility. Convergent and discriminant validity were verified between the factors. Finally, structural equation modeling was used to verify the nomological validity of the scale. This online shopping mall reputation scale is expected to provide a standard for companies to effectively manage the reputations of online shopping malls in the future and for consumers to choose online shopping malls they can trust.
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Merrilees, Bill, and Dale Miller. "Companion shopping: the influence on mall brand experiences." Marketing Intelligence & Planning 37, no. 4 (June 3, 2019): 465–78. http://dx.doi.org/10.1108/mip-08-2018-0340.
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Purpose The purpose of this paper is to investigate the influence of a shopping companion on mall brand experience. Design/methodology/approach The quantitative multi-group structural equation model study contrasts three shopper types: those shopping alone; those shopping with friends; and those shopping with family. Two categories are shoppers in a group. Nine hypotheses evaluate the impact of shopping with a companion. Findings The results show that companions enhance the emotional brand experience. Further, shoppers with family companions are most able to enhance brand evaluation from mall brand experience. Shopping companions help co-create the shopping brand experience. Research limitations/implications The findings are limited to Australian shoppers and contrast with Canadian studies, emphasizing friends. Alone shoppers place priority on price and only the alone shoppers are price-sensitive. The findings help address the gap in the literature, namely, understanding focal retail consumers in a group situation. Practical implications Retailers and mall managers in planned shopping centers could consider developing different retail strategies and brand experiences, which address the specific types of customer groups or alone shoppers. Social implications The paper is explicitly about social influences. Originality/value This original research contributes new perspectives to understanding the role of companion shoppers as co-creators of the focal shopper’s mall brand experience.
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Xiao, Ming. "Chinese Transition to a Consumer Society and its Reflection on the Urban Landscape." Advanced Materials Research 243-249 (May 2011): 6457–60. http://dx.doi.org/10.4028/www.scientific.net/amr.243-249.6457.
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China’s newly constructed shopping malls in the urban areas have greatly changed citizens’ shopping and living habits, altering the fabric of the urban space, and modifying the social scene. The citizen’s initial reaction to this development is hot pursuit that eventually gives way to boredom. This paper discusses the relationship between the shopping mall and the urban environment, from the point of view of public space. It shows public space ruled and controlled in the shopping mall. It shows that urban shopping malls do not respond to the citizens expectations and demands for public space, and that the citizens’ need for social public space is irreplaceable. Ultimately, this paper points out that to the need for further research in the area of public space, it must to fulfill the needs of city dwellers.
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Khare, Arpita, Dhiren Achtani, and Manish Khattar. "Influence of price perception and shopping motives on Indian consumers' attitude towards retailer promotions in malls." Asia Pacific Journal of Marketing and Logistics 26, no. 2 (April 8, 2014): 272–95. http://dx.doi.org/10.1108/apjml-09-2013-0097.
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Purpose – The current research aims to explore influence of shopping motives and price perceptions on Indian consumers' attitude towards mall retailer promotions. Effect of price discounts, gifts, coupons, and rebates offered by mall retailers to attract store traffic were examined. Design/methodology/approach – Data were collected through mall intercept technique in six cities across India. Convenience sampling method was used to target metropolitan and non-metropolitan cities for data collection. Findings – Results suggest that consumers' attitude towards mall retailers' promotional strategies is influenced by shopping values and price consciousness, deal proneness, and coupon proneness. Age, education, and income influence consumers' attitude towards promotions. Research limitations/implications – Only three constructs of price perception scale were used for the research. Future research can include all the items of price perception scale to understand its applicability on Indian sample. Promotions offered by branded and non-branded retailers in malls were not examined. Practical implications – The findings can be useful to mall retailers for designing promotions to increase footfalls and sales. Promotions can be used by retailers to convey value and attract price conscious consumers. Retailers need to match their promotional offers according to price sensitivity and shopping motives of consumers. Originality/value – There is limited research to examine role of promotions used by mall retailers in attracting footfalls in Indian malls. The influence of price perceptions and shopping motives on promotions offered by retailers in Indian malls has not been examined.
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Xu, Yishuang, Chung Yim Yiu, and Ka Shing Cheung. "Retail tenant mix effect on shopping mall’s performance." Marketing Intelligence & Planning 40, no. 2 (January 21, 2022): 273–87. http://dx.doi.org/10.1108/mip-05-2021-0178.
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PurposeAchieving a balanced tenant mix is a long-standing discourse in the retailing and consumer marketing literature. From the perspective of marketing mix planning, the diversity of tenants is beneficial to the performance of shopping malls. This paper aims to use a revealed preference approach to study empirically the effect of retail tenant mix planning on the rents of shopping malls.Design/methodology/approachThis study adopts a cross-disciplinary approach to develop the Island-Species-Area-Energy model to study the shopping mall marketing and management framework. The empirical data are obtained from the 129 major shopping malls in the UK.FindingsThe results confirm that the retail tenant mix is positively associated with mall size and shopping district purchasing power, implying a tenant mix equilibrium. Any deviations from the tenant mix equilibrium will impose a negative impact on total retail rents. Further, five factors, i.e. tenant mix equilibrium, building quality, locational convenience, leasing strategy and anchorage, are found to be contributing factors to retail rents.Originality/valueThe findings contribute to the current body of marketing knowledge from two perspectives: first, tenant mix effects on retail rents are empirically analysed based on the biogeography theory, which shows a tenant mix equilibrium for retail marketing planning. Second, a five-factor model on shopping mall marketing and management mix framework is developed and tested for the performance of shopping malls.
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Zaman, Sobia. "Effect of Escalator Use on Mall Love among Adult Pakistani Visitors." IBT Journal of Business Studies 16, no. 1 (2020): 211–37. http://dx.doi.org/10.46745/ilma.jbs.2020.16.01.14.
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The study examines the role of escalator-use in the generation of mall love among adult Pakistani visitors. It assesses the influence of hedonic and utilitarian value on mall love through visitors’ attitude and emotional experience. The theoretical foundation of this research is founded on Technology Acceptance Model by Davis (1986). Around 1000 mall visitors were approached through the mall-intercept method in thirteen shopping malls in major cities of Pakistan. Among them, 500 responses were utilized for data analysis. Non-probability convenience sampling was considered as the best choice. Proposed relationships between the constructs were tested through Confirmatory Factor Analysis. The findings revealed that ‘hedonic value’ has a direct positive influence on visitors’ mall love. While testing mediation, the results indicated that emotional experience, attitude and escalator use strengthen the relationship between hedonic and utilitarian value and mall love. It is interesting to observe that the use of escalators in shopping mall results in developing mall love among visitors in Pakistan. This study will benefit the entire gamut of stakeholders including shopping mall managers, academic researchers, and practitioners. This study will benefit mall management by offering them practical suggestions regarding attracting visitors through better management of the mall environment.
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Michaud Trévinal, Aurélia. "Shopping in a mall: A typology of four shopping trips." Recherche et Applications en Marketing (English Edition) 28, no. 3 (October 2013): 14–43. http://dx.doi.org/10.1177/2051570713512736.
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Widyastuty, Anak Agung Sagung Alit, and Suprema Ariesinda. "Perubahan Penggunaan Lahan Ruang Permukiman Dukuh Menanggal Surabaya Sebelum dan Sesudah Pembangunan Shopping Mall CITO." Jurnal Plano Buana 1, no. 1 (September 22, 2020): 20–34. http://dx.doi.org/10.36456/jpb.v1i1.2665.
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Abstrak
City Of Tomorrow (CITO) “Mall” adalah salah satu Shopping Mall yang ada di Jalan Ahmad Yani Kota Surabaya, tepatnya terletak di Wilayah Kelurahan Dukuh Menanggal. Pembangunan Shopping Mall pada umumnya dapat memberikan pengaruh terhadap perkembangan penggunaan dan pemanfaatan ruang. Tujuan kajian ini untuk mengidentifikasi perkembangan penggunaan lahan yang terjadi sebelum dan sesudah berdirinya Shopping Mall CITO dan menganalisis pengaruh pembangunan Shopping Mall CITO terhadap ruang permukiman di Kelurahan Dukuh Menanggal. Metode kajian yang digunakan adalah analisis deskriptif kuantitatif dengan teknik analisis spasial dan overlay Sistem Informasi Geografi (SIG), dan analisis uji pengaruh menggunakan Paired Sample T-Test SPSS. Hasil penelitian menunjukkan bahwa adanya pembangunan kawasan perdagangan dan jasa dalam kurun waktu 15 tahun (2003-2017), mengakibatkan berkurangnya penggunaan lahan kosong di Kelurahan Dukuh Menanggal dengan nilai rata-rata perubahan sebesar 70% yang pemanfaatannya berubah menjadi penggunaan lahan permukiman dan perdagangan. Hasil analisa uji pengaruh Paired Sample T-Test SPSS, dengan melibatkan dua pengukuran pada subyek yang sama antara hasil data perkembangan penggunanaan lahan pada tahun 2003 dan tahun 2017, maka tidak ada pengaruh adanya perkembangan penggunaan lahan sebelum dan sesudah berdirinya kawasan Shopping Mall CITO terhadap ruang permukiman di Kelurahan Dukuh Menanggal Kota Surabaya. Sehingga dapat disimpulkan bahwa perubahan penggunaan lahan ruang permukiman di Dukuh Menanggal Surabaya tidak dipengaruhi oleh adanya pembangunan Shopping Mall CITO, perubahan penggunanaan lahan berlangsung secara alami karena adanya pertumbuhan penduduk.
Kata Kunci :Penggunaan Lahan, ruang permukiman, shopping mall, Sistem Informasi Geografi