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Journal articles on the topic 'Shopping mall'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Makgopa, Sipho. "Determining shopping mall visitors’ perceptions on mall attributes." Problems and Perspectives in Management 14, no. 3 (2016): 522–27. http://dx.doi.org/10.21511/ppm.14(3-2).2016.08.

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The challenging retail environment requires a need to manage shopping malls effectively to understand the attributes that attract shopping mall visitors to visit shopping malls. The purpose of the study aimed to determine shopping mall visitors’ perceptions or ratings towards shopping mall attributes they consider when choosing which shopping mall to visit. A quantitative approach was followed to realize research objective using interviewer-administered questionnaires for data collection. The data were collected at shopping centre in the capital city of South Africa, City of Tshwane. A descrip

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Turkson, Dr Patrick Joel, and Elizabeth Afia Primang Turkson. "Examining the Influence of Gender Differences on Shopping Mall Experience in Ghana." Proceedings of The International Conference on Business, Management and Economics 1, no. 1 (2024): 32–41. http://dx.doi.org/10.33422/icbmeconf.v1i1.285.

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The study sought to examine the influence of gender differences on shopping mall experiences. A quantitative research methodology was adopted in the study to be able to analyse the data using statistical techniques. A convenience sampling technique was used to select 300 shoppers from Accra Mall, Achimota Mall and China Mall. The data after the collection was coded into SPSS and a t-test was used to examine the influence of gender differences on shopping mall experiences. The study found that the existence of a particular store in the shopping mall and services provided at the shopping mall ar

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Dubihlela, Dorah. "Attributes of Shopping Mall Image, Customer Satisfaction and Mall Patronage for Selected Shopping Malls in Southern Gauteng, South Africa." Journal of Economics and Behavioral Studies 6, no. 8 (2014): 682–89. http://dx.doi.org/10.22610/jebs.v6i8.528.

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This paper identifies the main features of a shopping mall that govern customer satisfaction in Southern Gauteng in South Africa. Literature is reviewed, identifying various features in shopping malls such as merchandisers, accessibility, service, amenities, ambiance, entertainment, security and among others. This literature is based on previous authors' scientific work, on mall features that influence the satisfaction and patronage by customers. A quantitative study was conducted with 429 questionnaires used in the final data analysis. The study results suggest the important shopping mall fea

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Kiriri, Peter N. "Determinants of Shopping Mall Attractiveness: the Case of Shopping Malls in Nairobi, Kenya." European Journal of Economics and Business Studies 5, no. 1 (2019): 258. http://dx.doi.org/10.26417/ejes.v5i1.p258-270.

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In the recent past there has been massive growth of shopping malls in Africa. As a result, in some countries like Kenya, shopping malls have to fight to ensure they attract shoppers to the mall and as a result maintain the image and the current tenants while attracting new quality tenants. This study focused on identifying and validating a tool to measure the determinants of shopping mall attractiveness. Data was collected from residents of Nairobi City in Kenya. A total of 303 respondents participated in the study. Initially a tool with 38 items was developed from the literature and after sub

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Adeola, Ogechi, Isaiah Adisa, Adenike Moradeyo, and Oserere Ibelegbu. "Mall Environment and Mall Value as Antecedents of Customer Loyalty in Shopping Malls: Evidence from Sub-Saharan Africa." Sustainability 15, no. 4 (2023): 3051. http://dx.doi.org/10.3390/su15043051.

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Shopping malls contribute significantly to a nation’s economic activities, as demonstrated by the significant investment in sub-Saharan Africa’s retail industry. The impact of shopping malls on communities’ socio-economic conditions cannot be overlooked, as they have implications for employment opportunities, national income, and infrastructure development. However, as the number of malls in urban areas increases, it is important for retail operators to understand the factors that attract and sustain customer loyalty. This study adopts a regression analysis approach to identify the factors inf

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Makgopa, Sipho. "Determining consumers’ reasons for visiting shopping malls." Innovative Marketing 12, no. 2 (2016): 22–27. http://dx.doi.org/10.21511/im.12(2).2016.03.

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The level of competition in the retail market is high and demands a need to manage shopping malls appropriately and understand the general consumer behavior during visits at shopping mall in terms of their main reasons for visiting the mall and attitude in order to attract shopping mall visitors to visit these malls. The purpose of the study aimed to determine consumers’ main reasons for visiting the shopping mall and their frequency of visits at the mall. A quantitative approach was followed to realize research objective using interviewer-administered questionnaires for data collection. The d

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Mohammad Shafiee, Majid, and Sayyed Mohammad Sadiq Es-Haghi. "Mall image, shopping well-being and mall loyalty." International Journal of Retail & Distribution Management 45, no. 10 (2017): 1114–34. http://dx.doi.org/10.1108/ijrdm-10-2016-0193.

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Purpose This study was carried out to identify mall image dimensions, analyse and discuss how shopping well-being is influenced by mall image and impacts on mall loyalty with the moderating role of gender differences. Besides, the relationship between hedonic value (HV) and utilitarian value (UV) on shopping well-being are investigated. The paper aims to discuss these issues. Design/methodology/approach Through a questionnaire, data were obtained from shoppers at the biggest and the most remarkable malls in Tehran that has a high level of brand awareness. A two-stage method of structural equat

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Memon, Reena Majid, Bushra Danish Talpur, Yasira Naeem Pasha, Zoya Gul Kaka, and Nazia Iftakhar. "Need-Based Facilities in Shopping Malls: A Case Study of Emerald Mall, Karachi, Pakistan." Sir Syed University Research Journal of Engineering & Technology 12, no. 1 (2022): 107–20. http://dx.doi.org/10.33317/ssurj.451.

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Shopping is an activity embedded in society and is done in different modes in different societies. The objective of this research is to present contemporary shopping as a modified activity, which is widely practiced in shopping malls. Furthermore, it intends to examine contemporary shopping behavior in light of the user's need-based facilities. It signifies the use of the shopping mall as a multi-fold activity encompassing the allied facilities. These include a washroom, a prayer area, an Automated Teller Machine (ATM), currency exchange, lost and found, a rest room, a child care area, a baby

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Andi, Andi, Ivan Adiel Abednego, and Bontor Jumaylinda Br Gultom. "Space Syntax Guide to Optimize Shopping Mall." International Journal of Environment, Architecture, and Societies 1, no. 01 (2021): 19–30. http://dx.doi.org/10.26418/ijeas.2021.1.01.19-30.

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The shopping mall is a facility for profit-making with a complex spatial configuration that prioritizes the effectiveness in any aspects. The spatial configuration of a shopping mall needs more than a rule of thumb or a subjective judgment to optimize it. Many researchers have conducted studies of shopping mall spatial configuration by the theory and method of space syntax. But, the complexity of space syntax turns it hard to understand or apply in practical use. Due to the complexity of both shopping mall and space syntax, a guide is needed for practical directions to optimize shopping mall.

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Lin, Mu-Fa, Shen-Guan Shih, and Yeng-Horng Perng. "Sustainable Shopping Mall Rehabilitation." Sustainability 12, no. 17 (2020): 6698. http://dx.doi.org/10.3390/su12176698.

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In the era of globalization, increasing the nation’s industrial competitiveness, production value, and competitiveness is a challenge for every country. Therefore, Taiwan must strive for innovation, increase the added value of its products, and enhance industrial competitiveness. This promotes Taiwan’s survival under competition engendered by globalization. The study identified public places that influence consumer opinions of shopping malls to examine the intentionality of the relationship between people and shopping malls. Taiwan has many historical cultural parks that have been reduced to i

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Katrodia, Ankit, M. J. Naude, and S. Soni. "Consumer Buying Behavior at Shopping Malls: Does Gender Matter?" Journal of Economics and Behavioral Studies 10, no. 1(J) (2018): 125–34. http://dx.doi.org/10.22610/jebs.v10i1(j).2095.

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The development of shopping malls is a major social and global phenomenon that has unearthed a novel facet for customer satisfaction and their consequent or relative buying behavior. The aim of his paper was to explore the gender differences in consumer buying behavior at selected Durban shopping malls. It is an observational cross-sectional study carried out on 700 randomly selected respondents to study buying capacity, buying behavior and shopping experience of male and female consumers at shopping malls in the city of Durban, South Africa. Data was collected through pre-tested semi-structur

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Katrodia, Ankit, M. J. Naude, and S. Soni. "Consumer Buying Behavior at Shopping Malls: Does Gender Matter?" Journal of Economics and Behavioral Studies 10, no. 1 (2018): 125. http://dx.doi.org/10.22610/jebs.v10i1.2095.

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The development of shopping malls is a major social and global phenomenon that has unearthed a novel facet for customer satisfaction and their consequent or relative buying behavior. The aim of his paper was to explore the gender differences in consumer buying behavior at selected Durban shopping malls. It is an observational cross-sectional study carried out on 700 randomly selected respondents to study buying capacity, buying behavior and shopping experience of male and female consumers at shopping malls in the city of Durban, South Africa. Data was collected through pre-tested semi-structur

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Nasim, Shahzad. "CONSUMER BEHAVIOR TOWARDS SHOPPING MALLS: A SYSTEMATIC NARRATIVE REVIEW." IBT Journal of Business Studies 14, no. 1 (2018): 81–94. http://dx.doi.org/10.46745/ilma.jbs.2018.14.01.07.

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The purpose of the study is to recognize the factors that influence the consumer’s behavior towards shopping centers. Along with this study endeavors have been made to investigate different components which influence the consumer behavior towards shopping mall. This literature review found the consumer preferences towards shopping mall. Customers do not go shopping mall only for shopping but also for entertainment. Different studies denote that there are numerous factors that appeal the customer towards shopping mall. This work will definitely help shopkeepers or retailers to make changes (if

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Shin, Ji-Yu, and Hwa-Jung Choi. "Effects on Customer’s Reliability, Utilization and Purchase Intention of Using Actual Situation of Cosmetic’s Internet Shopping Mall." Journal of the Korean Society of Cosmetology 28, no. 2 (2022): 239–48. http://dx.doi.org/10.52660/jksc.2022.28.2.239.

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This study was studied to analyze significant difference of reliability of online information, utilization of internet shopping mall and cosmetic’s purchase intention of customer according to general characteristics or actual situation of usage of internet shopping mall. The 416 survey were analyzed using the statistical package (SPSS WIN 21.0). As the results, women was 73.6%, 30 age was 42.5%, final education of university was 74.8% and official worker was 32.6%. Subjects using internet of ≥5 hours per day was 22.8% and subjects showing using frequency of 1-3 times per day in cosmetic’s inte

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Misra, Pawan Kumar, and Aayushi Verma. "Consumer Satisfaction in Shopping Mall: A Sociological study in context of shopping mall attributes." South Asian Journal of Social Sciences and Humanities 4, no. 5 (2023): 1–20. http://dx.doi.org/10.48165/sajssh.2023.4501.

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The purpose of this study is to investigate the effect of mall attributes on tourist satisfaction and behavioral intentions. To see what types of people are most likely to visit shopping malls, we studied the different demographic profiles of society. Shopping is often the most important domestic income-generating leisure activity. Driven by an increase in tourism in the country, today's shopping activity is more than just spending money on souvenirs and merchandise purchases in exchange for travelers getting a unique experience. Therefore, in this study, further, we try to understand the diff

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Dębek, Michał. "What Drives Shopping Mall Attractiveness?" Polish Journal of Applied Psychology 13, no. 1 (2015): 67–118. http://dx.doi.org/10.1515/pjap-2015-0026.

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Abstract My article investigated the drivers of shopping mall attractiveness. Which of various shopping mall qualities are key to building a mall’s attractiveness? This was the fundamental question in the cross-sectional, survey-based correlational study. The participants included 384 adult Poles (192 men and 192 women whose median age was 22). The survey included 58 items – nine to measure the shopping mall’s attractiveness (its emotional impact, cognitive effect and the customer’s visiting frequency), and 49 to measure its hypothetical predictors. The investigated objects were six urban shop

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Bernard, Eze Ikechukwu. "Shopping mall ambience and customer preference: A study of shopping malls in federal capital territory Abuja, Nigeria." Impressive Journal of Management and Social Sciences 1, no. 2 (2025): 50–59. https://doi.org/10.33003/ijmass-2025.v1i2.20.50-59.

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This research examined the effects of shopping mall ambience on customers choice of shopping malls in the Federal Capital Territory (FCT) Abuja. The study specifically investigated how parking space, product display, and location affect customers choice or preference for one shopping mall over another in terms of patronage motive, repeat purchase, and referral. A survey design method was adopted for the research. The researcher used customer population of 480 which also served as the sample size for the study. The 480 customers were shared equally to the six area councils that make up the Fede

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Arief Kurniawan, Muhammad, Endah Tisnawati, and Elsa Yuliza. "STATUS DAN PERAN MALIOBORO MALL SEBAGAI OBJEK WISATA BELANJA DI KAWASAN MALIOBORO YOGYAKARTA." INERSIA: lNformasi dan Ekspose hasil Riset teknik SIpil dan Arsitektur 14, no. 1 (2018): 75–89. http://dx.doi.org/10.21831/inersia.v14i1.19496.

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ABSTRACT Shopping Mall is a popular shopping tourism now. Malioboro Mall is the only one Shopping Mall in Malioboro Area, a well-known tourist shopping street area for domestic and foreign tourist in Yogyakarta. This research aims to know the status and role of Malioboro Mall as shopping tourism object in Malioboro Area. The method in this research is inductive qualitative. The instruments for collecting the data are documents, questionnaire and interview. The questionnaire is given to the visitor of Malioboro Mall and Malioboro Area to know their perception of Malioboro Mall and Malioboro Are

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Kim, Jeong ho, and Seo-Yoon Lim. "Merchandising of Shopping Mall in Complex Cultural Space - Focusing on Shopping Malls -." Journal of Health and Beauty 17, no. 1 (2023): 11–24. http://dx.doi.org/10.35131/ishb.2023.17.1.11.

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DJUNAEDI, ACHMAD ROFIAN, and Sri Setyo Iriani. "Penilaian Konsumen Tentang Ekuitas Merek Shopping Mall di Surabaya (Studi Pada Tunjungan Plaza, Surabaya Plaza, dan Mal Galaxy)." BISMA (Bisnis dan Manajemen) 2, no. 1 (2018): 72. http://dx.doi.org/10.26740/bisma.v2n1.p72-84.

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Tunjungan Plaza, Surabaya Plaza, Mal Galaxy is part of a shopping mall that has a longevity brand in Surabaya, was established before the 2000th and still exist today. Tunjungan Plaza, Surabaya Plaza, and the Mal Galaxy have the outlet mall and tenant with famous brand, both brands from Indonesia and an international brand. Each of the shopping mall has a marketing strategy to build strong brand equity at the consumers perception. Brand equity may increase or decrease the value given by the shopping mall to the company or its customers. This research aims to determine consumer’s assessment of

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Manandhar, Raju Bhai. "Attitude Towards Shopping Mall Purchasing Behavior." Management Dynamics 23, no. 2 (2020): 207–28. http://dx.doi.org/10.3126/md.v23i2.35823.

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Consume attitude is multidimensional and it has been one of the main concepts used to explain individual differences. This study aims to examine the relationship between overall attitude and shopping mall purchasing behavior and impact of advertising and purpose to visit on shopping mall purchasing behavior in Nepalese consumers. The present study is descriptive and analytical in nature. Structured questionnaire technique under survey approach was applied for collecting primary data with five point Likert scale questionnaire. The population of this study targeted the consumers of shopping mall

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Sondakh, Oliandes, and M. Gunawan Hananiel. "Creating Value for Mall Customer: Analyzing Mall Strategy to Attract Visitation during Pandemic." European Journal of Business and Management Research 7, no. 4 (2022): 103–7. http://dx.doi.org/10.24018/ejbmr.2022.7.4.1481.

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The Covid-19 pandemic has had a major impact on the world economy. One of those affected is the shopping center or mall sector. The number of visitors has fallen drastically, sales are getting minimal, but operating costs are still high, making shopping centers one of the sectors most affected by Covid-19. Along with increasing public awareness in implementing health protocols and the development of the number of vaccinations, as well as improving conditions during the pandemic, the Indonesian government has begun to give concessions to shopping centers or malls. However, this relaxation polic

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Gill, Atif Ali, Muhammad Usman Haider, and Shehzad Farrokh. "IMPACT OF MALL PERSONALITY ON MALL PATRONAGE INTENTION IN DEVELOPING COUNTRY: MEDIATING ROLE OF SHOPPING VALUE." Pakistan Journal of Social Research 05, no. 02 (2023): 1238–46. http://dx.doi.org/10.52567/pjsr.v5i02.1345.

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The current study investigates the effect of mall personality on shopping value and mall patronage intention. After covid-19, the retail sector exerts more influence on environmental performance. The unit of analysis in the present study is individuals consisting of customers who use shopping malls. Three hundred questionnaires were distributed through convenience sampling, while 245 questionnaires were filled for further statistical analysis. The present study deploys a regression approach through a structural equation modelling technique using SmartPLS 4.0 version software. The results indic

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De Silva, D. I., W. A. C. Pabasara, A. H. J. S. S. Dias, K. J. M. Hansani, A. G. T. Dewinda, and S. A. N. S. H. Niyangoda. "Fully Functional Shopping Mall Application – ShopVista." International Journal of Information Technology, Research and Applications 2, no. 4 (2023): 38–45. http://dx.doi.org/10.59461/ijitra.v2i4.74.

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In today's fast-paced world, shopping has become an integral part of daily life for most individuals. However, the demands of busy lifestyles have left limited time for this essential activity, prompting a quest for quicker and more convenient shopping solutions. Shoppers encounter a range of challenges, including uncertainty about product availability, navigating extensive shopping malls, and occasionally forgetting intended purchases. To address these issues, this paper introduces a comprehensive shopping mall application that offers a solution to modern shopping dilemmas. The proposed appli

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Zhou, Yuan, and Ibrahim Mishaal. "Large-Scale Shopping Mall Architectural Design Based on Intelligent BIM Technology." Security and Communication Networks 2022 (June 23, 2022): 1–12. http://dx.doi.org/10.1155/2022/3116074.

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In this paper, limit analysis method and limit analysis finite element method are used to study the stability of large-scale shopping mall building structure. Moreover, this paper combines data analysis to verify the algorithm analysis process of this paper and uses statistical methods to verify that the algorithm proposed in this paper is applicable to the architectural design of large shopping malls. Furthermore, this work uses BIM and finite element technologies to test the usefulness of this strategy by simulating the shopping mall design process. The experimental research shows that the l

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Sitorus, Nurul Adha, Rahy Rachmawan Sukardi, Karto Wijaya, and Hanson Endra Kusuma. "PENGARUH DIMENSI MOTIVASI, KARAKTERISTIK LINGKUNGAN, DAN AKTIVITAS PADA SENSE OF PLACE SHOPPING MALL." Jurnal Arsitektur ARCADE 6, no. 3 (2022): 423. http://dx.doi.org/10.31848/arcade.v6i3.1147.

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Abstract: The rapid growth of shopping malls in Indonesia creates differences in people's spending motivation. The main purpose of visiting shopping malls is not only for utilitarian activities but for hedonic activities. The difference in shopping motivation is related to the behavior patterns of visitors in carrying out activities. The characteristics of the mall environment play a role in influencing the selection of malls that visitors find attractive. Seeing this phenomenon, this study aims to see the causal relationship between motivation, characteristics of the physical environment, act

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Giveline, Vionetta Agnes, Edwin Japarianto, and Trixie Nova Bella Tandijaya. "PENGARUH HEDONIC SHOPPING VALUE TERHADAP IMPULSE BUYING MELALUI SHOPPING LIFESTYLE SEBAGAI VARIABEL MODERASI DARI BERSHKA PAKUWON MALL." Jurnal Manajemen Pemasaran 18, no. 2 (2024): 81–94. http://dx.doi.org/10.9744/pemasaran.18.2.81-94.

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Penelitian ini bertujuan untuk menganalisis pengaruh Hedonic Shopping Value terhadap Impulse Buying dengan Shopping Lifestyle sebagai variabel moderasi di Bershka Pakuwon Mall. Data berasal dari sampel 121 pelanggan Breshka Pakuwon Mall yang peneliti survei menggunakan kuesioner secara langsung di lokasi penelitian dan secara online melalui media sosial. Untuk menguji hipotesis penelitian, peneliti menggunakan Partial Least Square Structural Equation Modelling (PLS-SEM). Hasil penelitian menunjukkan bahwa Hedonic Shopping Value berpengaruh signifikan terhadap Impulse Buying pelanggan Bershka P

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YEVSEIENKO, Oleh, and Petro KACHANOV. "SHOPPING MALL PREMISES SCADA-MICROCLIMATE CONTROL SYSTEM DEVELOPMENT." Herald of Khmelnytskyi National University. Technical sciences 309, no. 3 (2022): 168–76. http://dx.doi.org/10.31891/2307-5732-2022-309-3-168-176.

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The article is devoted to the shopping malls technological processes of heating, air conditioning and ventilation control studying. In order to develop a shopping mall microclimate control automated system temperature, humidity and ventilation control laws were analysed. Literature review shows that current microclimate control systems are not energy efficient and the usage of supervisory control and data acquisition systems can provide information of the current system state and decrease energy consumption. It is stated that using SCADA-system helps to reduce equipment operating costs by coll

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Natalia, Tri Widianti. "Pengaruh Konsep Lokalitas Terhadap Nilai Berbelanja Konsumen di Kota Bandung." Waca Cipta Ruang 6, no. 1 (2020): 25–33. http://dx.doi.org/10.34010/wcr.v6i1.3151.

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Semakin modernnya pertumbuhan ritel di Indonesia, yang didukung oleh semakin kuatnya daya beli konsumen, membuat konsumen bersedia membayar lebih mahal untuk produk berkualitas tinggi dan suasana yang nyaman. Hal ini membuat para pengembang Mall di kota Bandung berlomba mendirikan Shopping mall. Namun tidak sedikit kegagalan terjadi pada Shopping mall yang memiliki konsep modern pada atribut Mall nya. Cihampelas Walk dan Paris Van Java menawarkan konsep yang berbeda dengan mengusung konsep lokalitas pada mallnya, yang tentunya akan berpengaruh pada nilai berbelanja konsumen. Penelitian ini ber

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Vukadin, Ana, Apiradee Wongkitrungrueng, and Nuttapol Assarut. "When art meets mall: impact on shopper responses." Journal of Product & Brand Management 27, no. 3 (2018): 277–93. http://dx.doi.org/10.1108/jpbm-01-2017-1406.

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PurposeThe purpose of this study is to examine the role of artistic elements in a shopping mall’s experiential marketing strategy and the effects of artistic elements on customer shopping value (e.g. utilitarian, hedonic and symbolic) and shopper response (e.g. satisfaction, behavioural intention).Design/methodology/approachData were collected from 300 shoppers in a shopping mall in Bangkok, Thailand. A partial least square-structural equation model was used to examine the impact of the artistic elements along with other elements in the shopping mall on shopper response through perceived shopp

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Mardiyana, Eva, Lili Adi Wibowo, and Rini Andari. "Tourism and Hospitality Essentials (THE) Journal, Vol.II, No.2, 2012 - 315 PENGARUH SHOPPING DESTINATION STRATEGY TERHADAP KEPUTUSAN BERKUNJUNG DI WISATA BELANJA MALL (Studi Banding pada Pengunjung Wisata Belanja Mall Kota Bandung yang terdiri dari Mall Cihampelas Walk dan Mall Paris Van Java)." Journal : Tourism and Hospitality Essentials Journal 2, no. 2 (2016): 315. http://dx.doi.org/10.17509/thej.v2i2.1940.

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Bandung is one of the main destinations as shopping malls tourism, such as Cihampelas Walk and Paris Van Java Mall. Cihampelas walk and Paris Van Java are not only providing places for family to do shopping, playing and culinary area. The presence of Cihampelas Walk and Paris Van Java Mall is expected to increase interest in visitors to visit the shopping malls in Bandung. But the lack of visitor’s interest to visit shopping malls in Bandung reflects a problem in shopping malls in Bandung so it needs some programs to increase visitor’s interest to visit by maximize the shopping destination str

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van Gilder Cooke, Sonia. "Is a shopping mall alive?" New Scientist 226, no. 3026 (2015): 44–45. http://dx.doi.org/10.1016/s0262-4079(15)30615-1.

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Backes, Nancy. "Reading the Shopping Mall City." Journal of Popular Culture 31, no. 3 (1997): 1–17. http://dx.doi.org/10.1111/j.0022-3840.1997.3103_1.x.

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Kumar, Miryala Lalith. "ERP System for Shopping Mall." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 03 (2025): 1–9. https://doi.org/10.55041/ijsrem42081.

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This project focuses on creating an all-encompassing Enterprise Resource Planning (ERP) system, enhanced with a powerful messaging feature to improve both communication and operational effectiveness within an organization. The system will merge essential ERP functions—such as finance, HR, sales, supply chain management, and CRM—with integrated real-time messaging. By embedding tools like instant messaging, email, and notifications directly into the ERP environment, it aims to support smooth collaboration between employees, managers, and external parties. Key elements of the project involve dev

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Song, Keyong Seog. "A Study on factors of Shopping Mall Structure Affecting Online Consumer’s Shopping Mall Selection." E-Business Studies 19, no. 6 (2018): 109–20. http://dx.doi.org/10.20462/tebs.2018.12.19.6.109.

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Ali, Saqib, Manit Mishra, and Hafiz Muhammad Usama Javed. "The impact of mall personality and shopping value on shoppers' well-being: moderating role of compulsive shopping." International Journal of Retail & Distribution Management 49, no. 8 (2021): 1178–97. http://dx.doi.org/10.1108/ijrdm-07-2020-0272.

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PurposeThe purpose of this study is to examine the association between mall personality, hedonic and utilitarian shopping value, and shoppers' well-being. The moderating effect of compulsive shopping on the association between both hedonic and utilitarian shopping value, and shoppers' well-being is also investigated.Design/methodology/approachThis study is quantitative in nature, and a purposive sampling technique is used. Data was collected through mall intercept survey. The authors collected 431 usable responses from respondents at two different malls in Lahore, Pakistan. PLS-SEM was employe

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Rahmawati, Rahmawati. "Profiling Shopping Mall Costumer Based on Demographics and Shopping Motivation." J-MKLI (Jurnal Manajemen dan Kearifan Lokal Indonesia) 3, no. 2 (2019): 74. http://dx.doi.org/10.26805/jmkli.v3i2.64.

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Nowadays malls play a major role in consumer’s lifestyle. This research aims to (1) Identify the segments from shopping mall customer (2) Describe the profiles of shopping mall segments formed (3) Explain the differences each characteristics between segments are formed. This research is using confirmatory factor analysis and cluster analysis. This study revealed six factor shopping motivation such that gratification seeking, social shopping, value shopping, brand loyalty, utilitarian, and hedonic shopping. The result suggests that there istwo shopper segment, hedonic shopper and utilitarian sh

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Hall, Darryl, Winny Astuti, and Erma Fitria Rini. "FAKTOR-FAKTOR PEMILIHAN LOKASI SHOPPING MALL DI KOTA SURAKARTA." Desa-Kota 1, no. 2 (2019): 121. http://dx.doi.org/10.20961/desa-kota.v1i2.12552.121-129.

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Lokasi merupakan penentu daya tarik suatu pasar modern. Menurut (Berman &amp; Evan, 2001), faktor yang menentukan lokasi optimum suatu retail/perdagangan yaitu aksesibilitas, specific site, kebijakan zonasi dan secara lebih detail (Marlina, 2008) dan (Kwak &amp; dkk, 2013), menjelaskan bahwa faktor pemilihan lokasi yang mempengaruhi investor dalam menentukan lokasi Shopping Mall adalah Kesesuaian Aturan Zonasi, Aksesibilitas, Harga Tanah, Ketersediaan Jaringan Prasarana, Kesesuaian kondisi geologi dan hidrologi, Jarak jangkauan customer, dan Tenant Mix. Shopping Mall umumnya merupakan

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SALAMI, Adetunji Rasheed, AKANDE Ifeoluwa, and Isreal OKE Teminijesu. "Post-Occupancy Evaluation (POE) of Shopping Malls In Ota, Ogun State, Nigeria." International Journal of Innovative Science and Research Technology 7, no. 7 (2022): 1773–76. https://doi.org/10.5281/zenodo.7036610.

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Shopping center construction projects are completed more quickly than other types of construction, as the retail mall owners and developers want a quick return on investment as quickly as possible. The study focused onthe post-occupancy evaluation of shopping malls in Ogun state. Specifically, the study assessed the physical characteristics of the shopping mall and its environments; examined how well the shopping mall matches users’ perception of the adequacy of the spaces within the mall; examined shoppers’ satisfaction with the facilities and services in the study area. With the

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Dr., Pranav Desai. "A study on Consumers' Buying Behavior towards Students of Gujarat State." RESEARCH REVIEW International Journal of Multidisciplinary 03, no. 06 (2018): 283–87. https://doi.org/10.5281/zenodo.1288657.

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Mall culture is viewed as a substantial change in the life style of Indians, as shopping is considered as an activity of buying things and also viewed as a status symbol. Delhi, Mumbai and Bangalore have received greater commercial and social contributions from malls. The Gujarat region in the state of Gujarat is observing rapid growth of organized retailing or mall culture since almost a decade. Many new players are coming up in the region as they attract them with comfort, entertainment, fashion, food court, window shopping, multiband portfolio, quality, mall essence, expediency, appeal and

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Lee, Sang-Won. "Diagnosis Program Development for Shopping District and Shopping Mall." Journal of the Korea Contents Association 10, no. 8 (2010): 317–26. http://dx.doi.org/10.5392/jkca.2010.10.8.317.

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Turkson, Patrick Joel, Felix Amoah, and Eyk Marlé van. "An investigation into how gender and age affect the perceived hedonic and utilitarian value of customers in shopping malls." Retail and Marketing Review 19, no. 2 (2023): 44–53. https://doi.org/10.5281/zenodo.10227909.

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This research aimed to examine the effect of gender and age on shopping mall customers' perceived utilitarian and hedonic value. The quantitative study was followed, and data was collected through self-administered questionnaires. Only respondents who had shopped in shopping malls between November 2020 and January 2021 were recruited to complete the questionnaire. The final data analysis included 500 usable questionnaires. The study revealed a significant difference between the gender and utilitarian value of shoppers within the shopping malls. Similarly, significant differences were found amo

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Hidayati, Nurul, and Audita Nuvriasari. "PENGARUH MOTIVASI BELANJA HEDONIS, GAYA HIDUP BERBELANJA, DAN PROMOSI PENJUALAN TERHADAP PEMBELIAN IMPULSIF DI OUTLET H&M HARTONO MALL YOGYAKARTA." MANAJEMEN DEWANTARA 7, no. 2 (2023): 366–77. http://dx.doi.org/10.30738/md.v7i2.15265.

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This study aims to identify and analyze the effect of hedonic shopping motivation, shopping lifestyle, and sales promotion on impulse purchases at H&M Hartono Mall Yogyakarta outlets. This study used 100 respondents as a sample who were consumers who were making direct purchases at H&M Hartono Mall Yogyakarta. Sampling in this study using purposive sampling technique. This study uses multiple linear regression analysis. The results of this study prove that partially hedonic shopping motivation and sales promotion have a positive and significant effect on impulsive purchases at the H&am

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Krishan, Kumar Joshi, and Sachin Gupta Dr. "A STUDY TO ASSESS THE IMPACT OF FOOTFALLS AND CATEGORY MIX ON MALL PERFORMANCE." International Journal of Engineering Technologies and Management Research 5, no. 2 (2018): 22–32. https://doi.org/10.5281/zenodo.1174025.

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<strong><em>Shopping centers have become a center of convergence providing an opportunity to shop, entertain, relax and socialize. The quantum of foot traffic to the mall indicates the preference of the customers to visit a specific mall as the customers believe that their interests will be best met there in terms of ambiance, shopping, facilities and convenience. Though, footfalls indicate preference but it does not anyway relate to actual conversions because there are many other parameters that influence their buying decision. On the other hand, presence of diverse categories inside the mall

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Merrilees, Bill, and Dale Miller. "Companion shopping: the influence on mall brand experiences." Marketing Intelligence & Planning 37, no. 4 (2019): 465–78. http://dx.doi.org/10.1108/mip-08-2018-0340.

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Purpose The purpose of this paper is to investigate the influence of a shopping companion on mall brand experience. Design/methodology/approach The quantitative multi-group structural equation model study contrasts three shopper types: those shopping alone; those shopping with friends; and those shopping with family. Two categories are shoppers in a group. Nine hypotheses evaluate the impact of shopping with a companion. Findings The results show that companions enhance the emotional brand experience. Further, shoppers with family companions are most able to enhance brand evaluation from mall

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Chebat, Jean-Charles, M. Joseph Sirgy, and Stephan Grzeskowiak. "How can shopping mall management best capture mall image?" Journal of Business Research 63, no. 7 (2010): 735–40. http://dx.doi.org/10.1016/j.jbusres.2009.05.009.

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Bruwer, Johan De W., Norbert E. Haydam, and Binshan Lin. "Reducing bias in shopping mall-intercept surveys: The time-based systematic sampling method." South African Journal of Business Management 27, no. 1/2 (1996): 9–16. http://dx.doi.org/10.4102/sajbm.v27i1/2.803.

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Marketing practitioners nowadays often have to base important management decisions on information obtained in research surveys conducted in shopping malls. The shopping mall-intercept survey is a very popular method used by research agencies to gather information of almost all kinds. While the advantages of shopping mall-intercept interviewing are considerable, their adoption without recognition of their shortcomings is not prudent. Selection error, resulting in time sampling bias, occurs in shopping mall-intercept surveys as a result of significant differences between the characteristics of p

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Mamatha and K. Shaila. "Determinants of Customer Satisfaction in Shopping Malls." Scientia. Technology, Science and Society 2, no. 6 (2025): 34–40. https://doi.org/10.59324/stss.2025.2(6).04.

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Shopping malls represent a modern trend in shopping. Mall culture is considered a significant transformation in the life style pattern of Indians, as shopping has evolved from merely purchasing products to a status symbol and one-stop retail solution. The shopping malls are increasing to keep up with the consumers changing needs. Customers are being influenced by many factors that lure them into having a shopping experience at different malls. Understanding the determinants of customer satisfaction is vital for shopping mall owners to identify customer preferences and accordingly plan their ma

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Manandhar, Raju Bhai. "Attitude Dimensions and Shopping Mall Purchasing." Management Dynamics 23, no. 1 (2020): 209–30. http://dx.doi.org/10.3126/md.v23i1.35581.

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The concept of attitude has been one of the main concept used to explain individual differences. The main objective of the study was to examine association between attitude dimensions and shopping mall purchasing and to determine the impact of advertising on shopping mall purchasing in Nepalese consumers. The present study is descriptive and analytical in nature. Structured questionnaire technique under survey approach is applied for collecting primary data with five point Likert scale questionnaire. The population of this study targeted the consumers of shopping malls in Kathmandu valley. Thi

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Widyastuty, Anak Agung Sagung Alit, and Suprema Ariesinda. "Perubahan Penggunaan Lahan Ruang Permukiman Dukuh Menanggal Surabaya Sebelum dan Sesudah Pembangunan Shopping Mall CITO." Jurnal Plano Buana 1, no. 1 (2020): 20–34. http://dx.doi.org/10.36456/jpb.v1i1.2665.

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Abstrak City Of Tomorrow (CITO) “Mall” adalah salah satu Shopping Mall yang ada di Jalan Ahmad Yani Kota Surabaya, tepatnya terletak di Wilayah Kelurahan Dukuh Menanggal. Pembangunan Shopping Mall pada umumnya dapat memberikan pengaruh terhadap perkembangan penggunaan dan pemanfaatan ruang. Tujuan kajian ini untuk mengidentifikasi perkembangan penggunaan lahan yang terjadi sebelum dan sesudah berdirinya Shopping Mall CITO dan menganalisis pengaruh pembangunan Shopping Mall CITO terhadap ruang permukiman di Kelurahan Dukuh Menanggal. Metode kajian yang digunakan adalah analisis deskriptif

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