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1

Tokgoz, Emre. Six Sigma and Quality Concepts for Industrial Engineers. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-55740-8.

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2

Institute, Six Sigma Research, and Motorola University Press, eds. Application of Six Sigma concepts to a facilities organization. Addison-Wesley, 1993.

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3

Dommel, Colton. Six Sigma What Is It? Achieving Quick Results with Six Sigma Concept Explained: How to Start Learning Six Sigma. Independently Published, 2021.

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4

Six Sigma: Understanding the Concept, Implications and Challenges. Advanced Systems Consultants, 1999.

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5

Sisodiya, Amit Singh. Six Sigma ; Concepts and Cases. Institute of Chartered Financial Analysts of India (ICFAI) University Press, 2004.

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6

Key Lean Six Sigma Concepts. McGraw-Hill, 2010.

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7

Sahay, Amar. Six Sigma Quality: Concepts, Applications, Implementation. Business Expert Press, 2016.

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8

Sahay, Amar. Six Sigma Quality: Concepts, Applications, Implementation. Business Expert Press, 2016.

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9

Understanding Six Sigma: Concepts, Applications and Challenges. Nova Science Publishers, Incorporated, 2018.

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10

Key Concepts of the Six Sigma System. McGraw-Hill, 2010.

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11

Six Sigma and Quality Concepts for Industrial Engineers. Springer, 2024.

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12

Taghizadegan, Salman. Mastering Lean Six Sigma: Advanced Black Belt Concepts. Momentum Press, 2013.

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13

Bushfield, Elliot. Fundamental Concepts about Six Sigma : the Smart Method to Attain Quick Results for Professionals: Six Sigma Belts. Independently Published, 2021.

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14

Lima, Antonieta, and Carlos Riesenberger. Achieving Quick and Effective Results with Six Sigma: Concepts and Demonstrations for Professionals Looking for Quick and Practical Results with Six Sigma. Independently Published, 2019.

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15

Ehrlich, Betsi Harris. Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World Class Service. Taylor & Francis Group, 2002.

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16

Ehrlich, Betsi Harris. Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service. CRC, 2002.

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17

Transactional Six Sigma and Lean Servicing: Leveraging manufacturing concepts to achieve world class service. St. Lucie Press, 2002.

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18

Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service. CRC Press LLC, 2002.

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19

Jansen, Leo Henrik. Optimization of the Customer Satisfaction by Use of the Six-Sigma-Concepts from the View of an Automotive Subcontractor. GRIN Verlag GmbH, 2008.

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20

Stefańska, Magdalena, ed. Sustainability and sustainable development. Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu, 2021. http://dx.doi.org/10.18559/978-83-8211-074-6.

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The aim of this book is to present the most important issues related to sustainable development (SD) and corporate social responsibility (CSR). They are discussed from a macro and micro perspective, both in the form of theoretical foundations of these concepts and practical examples of companies operating in Central and Eastern European countries that have implemented these ideas in their daily operations and translated them into corporate and functional strategies. The book consists of four parts. The first one is theoretical in its assumptions and is devoted to explaining the key concepts of sustainable development (SD) and corporate social responsibility (CSR). The authors describe the determinants of sustainable development in the contemporary world, including the most important ones, such as globalization, climate change, poverty, unlimited consumption, as well as limited access to natural resources - all in relation to the goals of sustainable development. The chapter also discusses the concept of corporate social responsibility (CSR), which is now recognized as the process by which business contributes to the implementation of sustainable development. How sustainable development (SD) and corporate social responsibility (CSR) are incorporated into the organization's strategies and influence the corporate strategy on the corporate and functional areas of the organization is presented in the last chapter of the first part of the e-book. The next part of the e-book helps readers understand the concepts of SD and CSR in the field of organizational strategy - in strategic management, and at the level of functional strategies—marketing, human resources, marketing research, accounting and operational management. The authors explain the reasons why companies need to consider the local and global perspective when setting SDGs, and the existence of potential conflicts within them. Taking into account the area of ​​marketing, the authors point to the increase in environmental and social awareness of all stakeholders, which translates into changes in the criteria for decision-making by managers and risk assessment. The issue of sustainability is also the subject of market research. Companies producing products and services, institutions dealing with environmental or consumer protection, scientists and students conduct many research projects related to, inter alia, much more. How to use secondary data for analysis and how to prepare, conduct, analyze and interpret the results of primary research in that area are discussed in detail in the next chapter of this section. The concept of SD also refers to the basic functions of human resource management (HRM)—recruitment, motivation, evaluation and control. They should take into account SD not only for the efficiency of the organization and long-term economic benefits, but also for ethical reasons. Thanks to the SHRM, the awareness and behavior of the entire organization can strongly express sustainable goals in the planning and implementation of the overall corporate strategy. The growing importance of the idea of ​​SD and the concept of CSR also resulted in the need for accounting and finance to develop solutions enabling the provision of information on the methods and results of implementing these concepts in entities operating on the market. This part of the book also examines manufacturing activities in the context of sustainability. As a result, many problems arise: waste of resources, mismanagement, excessive energy consumption, environmental pollution, use of human potential, etc. The chapter presents such concepts as: zero-waste, lean-manufacturing, six-sigma, circular production, design and recycling products in the life cycle as well as ecological and environmentally friendly production. The next two parts of the e-book contain examples of companies from Central and Eastern Europe that used SD goals in their strategies, questions and tasks for readers.
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21

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs. Productivity Press, 2024.

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22

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs. Productivity Press, 2024.

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23

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs. Productivity Press, 2024.

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24

77 Pillars of Quality and the Pursuit of Excellence: A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs. Productivity Press, 2024.

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25

77 Pillars of Quality: A Guide to Basic Concepts, Lean Six Sigma Principles and Tools in Pursuit of Excellence for Learners, Practitioners, Managers and Entrepreneurs. salah, souraj, 2022.

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77 Pillars of Quality: A Guide to Basic Concepts, Lean Six Sigma Principles and Tools in Pursuit of Excellence for Learners, Practitioners, Managers and Entrepreneurs. salah, souraj, 2022.

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27

77 Pillars of Quality: A Guide to Basic Concepts, Lean Six Sigma Principles and Tools in Pursuit of Excellence for Learners, Practitioners, Managers and Entrepreneurs. salah, souraj, 2022.

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28

El estado de la democracia en el mundo y las Américas 2023: Los nuevos pesos y contrapeso. International Institute for Democracy and Electoral Assistance (International IDEA), 2023. http://dx.doi.org/10.31752/idea.2023.86.

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El estado global de la democracia en 2023 es complejo, fluido y desigual. En todas las regiones del mundo la democracia ha seguido contrayéndose, y la mitad de los países incluidos en el informe registraron declives en al menos uno de los indicadores del desempeño democrático. En resumen, la democracia sigue en problemas, estancada en el mejor de los casos y en retroceso en muchos lugares. Sin embargo, hay algunas razones para mantener la esperanza (en particular, la disminución de la corrupción y los niveles sorprendentemente altos de participación política). De hecho, si bien el análisis del estado de la democracia en el mundo en 2023 indica que se produjeron algunos declives en países que se consideraban democracias saludables, también se identificaron avances alentadores en países que han experimentado durante años constantes niveles de opresión. En este contexto, el informe de este año destaca el papel de las denominadas instituciones de contrapeso para detener la erosión de las instituciones democráticas y reaccionar ante la consolidación de las fuerzas autoritarias. El concepto de instituciones de contrapeso va más allá de lo que tradicionalmente se ha definido como sistema de pesos y contrapesos para abarcar aquellas instituciones, organizaciones y movimientos gubernamentales y no gubernamentales que controlan la extensión y los excesos del poder y equilibran su distribución para garantizar que los responsables de la toma de decisiones consideren regularmente las prioridades populares en las políticas. Las instituciones de contrapeso comprenden entidades relativamente nuevas como las instituciones nacionales de derechos humanos y los organismos electorales, así como las redes de la sociedad civil, los movimientos populares y el periodismo de investigación, que desempeñan un papel insustituible para garantizar que la democracia siga siendo de y por el pueblo. ¿Qué se puede hacer para enfrentar las amenazas, tanto agudas como crónicas, que ponen en riesgo a la democracia? Las recomendaciones de política presentadas en esta nueva edición de El estado de la democracia en el mundo y las Américas 2023 incluyen: (a) apoyar los procesos electorales, con énfasis en mecanismos que garanticen la participación y la competencia justa; (b) impulsar la transparencia y el acceso a la información en los parlamentos a fin de multiplicar las fuentes de rendición de cuentas; (c) promover el pleno compromiso de los gobiernos para proteger el espacio cívico, y (d) garantizar la protección legal de la independencia de las instituciones que velan por las elecciones, investigan la corrupción y supervisan los programas gubernamentales.
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