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Journal articles on the topic 'SLA management'

Author: Grafiati

Published: 8 September 2021

Last updated: 29 July 2025

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1

Liang, Mike K., Julie L. Holihan, Kamal Itani, et al. "Ventral Hernia Management." Annals of Surgery 265, no. 1 (2017): 80–89. http://dx.doi.org/10.1097/sla.0000000000001701.

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2

Spahn, Donat R. "Patient Blood Management." Annals of Surgery 264, no. 2 (2016): 212–13. http://dx.doi.org/10.1097/sla.0000000000001787.

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3

Spahn, Donat R. "Patient Blood Management." Annals of Surgery 269, no. 5 (2019): 805–7. http://dx.doi.org/10.1097/sla.0000000000003186.

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4

Ramsay, Michael A. "Postoperative Pain Management." Annals of Surgery 270, no. 2 (2019): 209–10. http://dx.doi.org/10.1097/sla.0000000000003374.

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5

Kashuk, Jeffry L., Ernest E. Moore, Michael Sawyer, et al. "Postinjury Coagulopathy Management." Annals of Surgery 251, no. 4 (2010): 604–14. http://dx.doi.org/10.1097/sla.0b013e3181d3599c.

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6

Bhoj, P., S. Singhal, and S. Chutani. "SLA management in federated environments." Computer Networks 35, no. 1 (2001): 5–24. http://dx.doi.org/10.1016/s1389-1286(00)00149-3.

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7

Almenawer, Saleh A., Forough Farrokhyar, Chris Hong, et al. "Chronic Subdural Hematoma Management." Annals of Surgery 259, no. 3 (2014): 449–57. http://dx.doi.org/10.1097/sla.0000000000000255.

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8

Ito, Fumito, Clifford S. Cho, Layton F. Rikkers, and Sharon M. Weber. "Hilar Cholangiocarcinoma: Current Management." Annals of Surgery 250, no. 2 (2009): 210–18. http://dx.doi.org/10.1097/sla.0b013e3181afe0ab.

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9

Belzberg, Micah Z., Larisa K. Vartija, and Allan J. Belzberg. "Nonoperative Versus Operative Management." Annals of Surgery 252, no. 4 (2010): 705. http://dx.doi.org/10.1097/sla.0b013e3181df1531.

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10

Arnaoutakis, Dean J., Yuhree Kim, Carlo Pulitano, et al. "Management of Biliary Cystic Tumors." Annals of Surgery 261, no. 2 (2015): 361–67. http://dx.doi.org/10.1097/sla.0000000000000543.

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11

Straatman, Jennifer, Miguel A. Cuesta, and Donald L. van der Peet. "Optimal Management of Gastric Cancer." Annals of Surgery 262, no. 6 (2015): e97. http://dx.doi.org/10.1097/sla.0000000000000694.

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12

Arora, Sonal, Louise Hull, Maureen Fitzpatrick, Nick Sevdalis, and David J. Birnbach. "Crisis Management on Surgical Wards." Annals of Surgery 261, no. 5 (2015): 888–93. http://dx.doi.org/10.1097/sla.0000000000000824.

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13

Kasumova, Gyulnara G., Omidreza Tabatabaie, Robert M. Najarian, et al. "Surgical Management of Gallbladder Cancer." Annals of Surgery 266, no. 4 (2017): 625–31. http://dx.doi.org/10.1097/sla.0000000000002385.

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14

Wolf, Lindsey L., Julius I. Ejiofor, Ye Wang, et al. "Management of Reducible Ventral Hernias." Annals of Surgery 269, no. 2 (2019): 358–66. http://dx.doi.org/10.1097/sla.0000000000002507.

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15

Seykora, Thomas F., Jason B. Liu, Laura Maggino, Henry A. Pitt, and Charles M. Vollmer. "Drain Management Following Distal Pancreatectomy." Annals of Surgery 272, no. 6 (2019): 1110–17. http://dx.doi.org/10.1097/sla.0000000000003205.

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16

Bradley, Edward L., and Nadine D. Dexter. "Management of Severe Acute Pancreatitis." Annals of Surgery 251, no. 1 (2010): 6–17. http://dx.doi.org/10.1097/sla.0b013e3181c72b79.

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17

Coburn, Natalie, Rajini Seevaratnam, Lawrence Paszat, et al. "Optimal Management of Gastric Cancer." Annals of Surgery 259, no. 1 (2014): 102–8. http://dx.doi.org/10.1097/sla.0b013e318288dd2b.

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18

Carlson, Gordon L., Hannah Patrick, Amin I. Amin, et al. "Management of the Open Abdomen." Annals of Surgery 257, no. 6 (2013): 1154–59. http://dx.doi.org/10.1097/sla.0b013e31828b8bc8.

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19

Liu, Zhi, Shijie Sun, Ju Xing, et al. "MN-SLA: a modular networking SLA framework for cloud management system." Tsinghua Science and Technology 23, no. 6 (2018): 635–44. http://dx.doi.org/10.26599/tst.2018.9010062.

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20

Praveen, Kumar Tammana. "Risk Mitigation Through Predictive SLA Management in Pega Systems." European Journal of Advances in Engineering and Technology 7, no. 12 (2020): 39–44. https://doi.org/10.5281/zenodo.10889978.

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<strong>ABSTRACT</strong> This paper examines the critical role of Service-Level Agreements (SLAs) in ensuring optimal business operations and customer satisfaction. It introduces Pega systems as an advanced tool for effective SLA management, highlighting its capabilities in overseeing complex business processes. Central to this discussion is the innovative role of predictive analytics in Pega systems. The paper explores how predictive analytics can proactively identify risks of SLA breaches, enabling organizations to implement timely mitigation strategies. By integrating these advanced analyt

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21

Smith, Brigitte K., Malachi G. Sheahan, Michael Sgroi, et al. "Addressing Contemporary Management of Vascular Trauma." Annals of Surgery 273, no. 5 (2021): e171-e172. http://dx.doi.org/10.1097/sla.0000000000004861.

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22

Malhotra, Neha, Jamie M. Poolton, Mark R. Wilson, and Rich S. W. Masters. "An Implicit Bias in Error Management?" Annals of Surgery 261, no. 2 (2015): e34. http://dx.doi.org/10.1097/sla.0000000000000562.

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23

Nehra, Deepika. "Medical Management of the Surgical Patient." Annals of Surgery 260, no. 6 (2014): 1147. http://dx.doi.org/10.1097/sla.0000000000000739.

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24

Beane, Joal D., Michael G. House, Eugene P. Ceppa, Scott C. Dolejs, and Henry A. Pitt. "Variation in Drain Management After Pancreatoduodenectomy." Annals of Surgery 269, no. 4 (2019): 718–24. http://dx.doi.org/10.1097/sla.0000000000002570.

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25

Nikfarjam, Mehrdad, Andrew L. Warshaw, Lloyd Axelrod, et al. "Improved Contemporary Surgical Management of Insulinomas." Annals of Surgery 247, no. 1 (2008): 165–72. http://dx.doi.org/10.1097/sla.0b013e31815792ed.

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26

Grotenhuis, Brechtje A., M. van Heijl, J. Zehetner, et al. "Surgical Management of Submucosal Esophageal Cancer." Annals of Surgery 252, no. 5 (2010): 823–30. http://dx.doi.org/10.1097/sla.0b013e3181fcd730.

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27

García García, Andrés, Ignacio Blanquer Espert, and Vicente Hernández García. "SLA-driven dynamic cloud resource management." Future Generation Computer Systems 31 (February 2014): 1–11. http://dx.doi.org/10.1016/j.future.2013.10.005.

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28

Kohn, Michael A. "Outpatient Versus Hospitalization Management for Uncomplicated Diverticulitis." Annals of Surgery 262, no. 2 (2015): e86. http://dx.doi.org/10.1097/sla.0000000000000633.

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29

Lefrancois, Magalie, Jérémie H. Lefevre, Najim Chafai, et al. "Management of Acute Appendicitis in Ambulatory Surgery." Annals of Surgery 261, no. 6 (2015): 1167–72. http://dx.doi.org/10.1097/sla.0000000000000795.

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30

Siminas, Sotirios, and Paul D. Losty. "Current Surgical Management of Pediatric Idiopathic Constipation." Annals of Surgery 262, no. 6 (2015): 925–33. http://dx.doi.org/10.1097/sla.0000000000001191.

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31

Martellucci, Jacopo. "Error Management in Emergency Surgery and Music." Annals of Surgery 266, no. 1 (2017): e13. http://dx.doi.org/10.1097/sla.0000000000001328.

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32

Harting, Matthew T., Laura Hollinger, Kuojen Tsao, et al. "Aggressive Surgical Management of Congenital Diaphragmatic Hernia." Annals of Surgery 267, no. 5 (2018): 977–82. http://dx.doi.org/10.1097/sla.0000000000002144.

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33

Nell, Sjoerd, Helena M. Verkooijen, Carolina R. C. Pieterman, et al. "Management of MEN1 Related Nonfunctioning Pancreatic NETs." Annals of Surgery 267, no. 6 (2018): 1155–60. http://dx.doi.org/10.1097/sla.0000000000002183.

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34

Colaco, Marc, Roberto A. Navarrete, Susan M. MacDonald, Joel D. Stitzel, and Ryan P. Terlecki. "Nationwide Procedural Trends for Renal Trauma Management." Annals of Surgery 269, no. 2 (2019): 367–69. http://dx.doi.org/10.1097/sla.0000000000002475.

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35

Navsaria, Pradeep H., Andrew J. Nicol, Jake E. Krige, and Sorin Edu. "Selective Nonoperative Management of Liver Gunshot Injuries." Annals of Surgery 249, no. 4 (2009): 653–56. http://dx.doi.org/10.1097/sla.0b013e31819ed98d.

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36

Simons, Jessica P., Joshua S. Hill, Sing Chau Ng, et al. "Perioperative Mortality for Management of Hepatic Neoplasm." Annals of Surgery 250, no. 6 (2009): 929–34. http://dx.doi.org/10.1097/sla.0b013e3181bc9c2f.

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37

Hamilton, Thomas E., Michael L. Ritchey, Gerald M. Haase, et al. "The Management of Synchronous Bilateral Wilms Tumor." Annals of Surgery 253, no. 5 (2011): 1004–10. http://dx.doi.org/10.1097/sla.0b013e31821266a0.

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38

Biondo, Sebastiano, Thomas Golda, Esther Kreisler, et al. "Outpatient Versus Hospitalization Management for Uncomplicated Diverticulitis." Annals of Surgery 259, no. 1 (2014): 38–44. http://dx.doi.org/10.1097/sla.0b013e3182965a11.

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39

Ha, Yan. "Client level QoS/SLA Management using UML and Ontology." Journal of the Korea Society of Computer and Information 16, no. 2 (2011): 243–48. http://dx.doi.org/10.9708/jksci.2011.16.2.243.

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40

Shin, Christina H., Dustin R. Long, Duncan McLean, et al. "Effects of Intraoperative Fluid Management on Postoperative Outcomes." Annals of Surgery 267, no. 6 (2018): 1084–92. http://dx.doi.org/10.1097/sla.0000000000002220.

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41

Koksal, Guniz M., Emre Erbabacan, and Antonio M. Esquinas. "Effects of Intraoperative Fluid Management on Postoperative Outcome." Annals of Surgery 268, no. 6 (2018): e43. http://dx.doi.org/10.1097/sla.0000000000002490.

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42

Thodiyil, Paul A., Panduranga Yenumula, Tomasz Rogula, et al. "Selective Nonoperative Management of Leaks After Gastric Bypass." Annals of Surgery 248, no. 5 (2008): 782–92. http://dx.doi.org/10.1097/sla.0b013e31818584aa.

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43

Philip, Sujith, Vidhyachandra Gandhi, Sanjay Nagral, and Nilesh Doctor. "Ischemic Complications after Pancreatoduodenectomy: Incidence, Prevention and Management." Annals of Surgery 251, no. 1 (2010): 178. http://dx.doi.org/10.1097/sla.0b013e3181c76bfb.

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44

Gaujoux, Sébastien, Alain Sauvanet, and Jacques Belghiti. "Ischemic Complications after Pancreatoduodenectomy: Incidence, Prevention and Management." Annals of Surgery 251, no. 1 (2010): 178. http://dx.doi.org/10.1097/sla.0b013e3181c76c0e.

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45

Zerbib, Philippe, Benoît Voisin, Stéphanie Truant, et al. "The Conservative Management of Severe Caustic Gastric Injuries." Annals of Surgery 253, no. 4 (2011): 684–88. http://dx.doi.org/10.1097/sla.0b013e31821110e8.

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46

Huang, Eunice Y., Elizabeth A. Tolley, Martin L. Blakely, and Max R. Langham. "Changes in Hospital Utilization and Management of Hirschsprung Disease." Annals of Surgery 257, no. 2 (2013): 371–75. http://dx.doi.org/10.1097/sla.0b013e31827ee976.

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47

Rajarajeswari, C. S., and M. Aramudhan. "Ranking Model for SLA Resource Provisioning Management." International Journal of Cloud Applications and Computing 4, no. 3 (2014): 68–80. http://dx.doi.org/10.4018/ijcac.2014070105.

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Cloud computing is an amazing technology, which provides services to users on-demand. Since there are many providers in the cloud, users get confused in selecting the optimal cloud service provider. To overcome this limitation, federated cloud management architecture was proposed. There is no standard framework for ranking the cloud service providers in the existing federated cloud model. The proposed work provides a new federated cloud mechanism, in which Cloud Broker Manager (CBM) takes up the responsibility of resource provisioning and ranking. Differentiated Service Module (DSM) is project

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48

Paschke, Adrian, and Martin Bichler. "Knowledge representation concepts for automated SLA management." Decision Support Systems 46, no. 1 (2008): 187–205. http://dx.doi.org/10.1016/j.dss.2008.06.008.

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49

Javed, F., and J. Mangues-Bafalluy. "Blockchain-based SLA management for 6G networks." Internet Technology Letters 7, no. 3 (2024): e472. https://doi.org/10.1002/itl2.472.

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50

Setyowibowo, Dendy, Teguh Raharjo, and Anita Nur Fitriani. "Project Management Strategy for Chatbot Implementation Based on ITIL v4: A Logistics Company Case." CommIT (Communication and Information Technology) Journal 19, no. 1 (2025): 59–70. https://doi.org/10.21512/commit.v19i1.12106.

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The rapid development of information technology drives improvements in service quality, including help desk services that act as a central point of customer support. The research aims to enhance the achievement of Service Level Agreement (SLA) response and resolution targets in a digital port and logistics company that has yet to meet its SLA response goal of 95%, with an average fulfillment of only 64%. The research adopts a descriptive qualitative method using a case study approach. Data were collected through SLA reports from December 2023 to April 2024 and interviews with the helpdesk team

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