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1

Amo Yartey, Charles. "Small business finance in Sub‐Saharan Africa: the case of Ghana." Management Research Review 34, no. 2 (2011): 172–85. http://dx.doi.org/10.1108/01409171111102795.

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PurposeThis paper aims to examine how unlisted companies in Ghana finance their growth and to what extent do they rely on internal finance relative to external sources of finance. Additionally, the paper seeks to investigate the determinants of the capital structure of unlisted companies in Ghana.Design/methodology/approachThe paper uses the Singh‐Hamid methodology as well as panel data techniques to evaluate the financing decisions of unlisted companies in Ghana.FindingsThe analysis shows that unlisted firms in Ghana finance most of their growth from external debt and they are also characterized by shorter debt maturity. The results also show that the dominant factors affecting the debt equity ratios of unlisted firms in Ghana are size, firm growth, tangibility, profit margin, and financial development.Research limitations/implicationsOverall, the evidence in this paper suggests that standard models of corporate finance can be applicable to unlisted companies in Ghana.Practical implicationsInformative when planning for future development of the small business sector of the Ghanaian economy.Originality/valueProvides empirical evidence on how unlisted companies in Ghana finance their growth and what determines their capital structure.
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Addae-Boateng, Samuel, and Smile Gavua Dzisi. "Innovation enhancement in family business SMEs in Ghana." International Journal of Innovation Science 8, no. 4 (2016): 388–403. http://dx.doi.org/10.1108/ijis-07-2016-0014.

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Purpose Family businesses are essential for economic growth and development through new business start-ups (entrepreneurship) and growth of existing ones. As competition is fierce, the ability of a company to buoy up its business practices and exceed its own – and its competition’s – expectations through innovation – is critical to survival. In managing family businesses (mostly small and medium-sized enterprises [SMEs]) in the current globally competitive landscape, entrepreneurs must be creative and behave in ways that galvanize workers to be innovative. This study attempts to ascertain the strategies management adopt to heighten innovation in family businesses. Design/methodology/approach Both qualitative and quantitative techniques were used for gathering and analysing data based upon which conclusions were drawn. Findings The study revealed that seven factors should be assessed by SMEs that are family firms to determine the innovative ideas that are promising to be pursued, which are the uniqueness of the idea, its market potential, cost, expert advice, the impact of both current and future environmental forces, availability of raw materials and supplies and the idea’s future appeal. Originality/value This is perhaps the first detailed study of strategies that could be adopted by entrepreneurs and/or managers to heighten innovation in small and medium family firms, which also points out the factors/criteria used to determine which initiatives have higher chances of success – hence deserving to be pursued.
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Ansong, Georgina. "Debt Management Challenges Facing Small Business Holders of Kaneshie Market, Accra-Ghana." American Journal of Industrial and Business Management 11, no. 07 (2021): 785–803. http://dx.doi.org/10.4236/ajibm.2021.117049.

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4

Agyapong, Ahmed, and Raheema Boakye Boamah. "Business Strategies And Competitive Advantage Of Family Hotel Businesses In Ghana: The Role Of Strategic Leadership." Journal of Applied Business Research (JABR) 29, no. 2 (2013): 531. http://dx.doi.org/10.19030/jabr.v29i2.7654.

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<span style="font-family: Times New Roman; font-size: small;"> </span><p style="margin: 0in 0.5in 0pt; text-align: justify; mso-pagination: none;" class="MsoNormal"><span style="font-family: Times New Roman;"><span style="color: black; font-size: 10pt; mso-fareast-font-family: Calibri;">Although family businesses contribute largely to the world output, little is known in literature about their mode of operations in the family hotels. </span><span lang="EN-GB" style="color: black; font-size: 10pt; mso-fareast-font-family: Calibri; mso-ansi-language: EN-GB;">The study aims to address the knowledge deficit on this critical component of the economy by investigating the experiences of family hotels in Ghana to gain a better understanding of the factors that facilitate the competitive positioning of family businesses. This paper investigates the moderating influence of strategic leadership on business strategies and performance of family hotel businesses in Ghana. </span><span style="color: black; font-size: 10pt; mso-fareast-font-family: Calibri;">The findings indicate that cost leadership, differentiation and strategic leadership enhance the performance of family hotel businesses in Ghana. It further showed that strategic leadership moderate the influence of both cost leadership and differentiation strategies on the performance of family hotel businesses</span></span></p><span style="font-family: Times New Roman; font-size: small;"> </span>
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Adzroe, Erik, and Bankole Awuzie. "Leveraging e-business technology for construction procurement improvement: Qualitative perspectives from Ghana." International Journal of Construction Supply Chain Management 8, no. 1 (2018): 43–59. http://dx.doi.org/10.14424/ijcscm801018-43-59.

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e-Business technology adoption within the Ghanaian construction context has been described as abysmal, particularly among Ghanaian construction micro and small businesses (GCMSBs). Elucidating the salience of e-business technology in engendering construction procurement improvement, this study focuses on the development of capability within GCMSBs to engage with, and benefit from, the adoption of such technologies. The study adopts a qualitative multi-case study research design. Consequently, three (3) projects were selected based on pre-determined case selection criteria. Forty-five (45) interviewees were recruited from the projects and government agencies in a manner suggestive of purposive sampling. Excerpts from the interview sessions were transcribed and subsequently, analysed through thematic analysis. Findings confirmed that the absorptive capability of GCMSBs were indeed at a low level due to inadequate training and education, and; non-investment in capability development. A conceptual model to facilitate the adoption process in GCMSBs was proposed. These findings, as epitomized in the conceptual framework, contribute to the burgeoning discourse on the development of innovative capabilities within Micro and Small businesses in the construction industry in developing economies. Furthermore, this study highlights the positive influence of the adoption of e-business technologies on the capacity and capability of GCSMBs. Such improvements on the part of these firms through the framework will translate into optimal working relationships between them and foreign construction firms working within the local Ghanaian context. And, through such relationships, foster growth within these GCSMBs.
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6

Ali, Rabi Sidi. "Determinants of female entrepreneurs growth intentions." Journal of Small Business and Enterprise Development 25, no. 3 (2018): 387–404. http://dx.doi.org/10.1108/jsbed-02-2017-0057.

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PurposeThis paper seeks to find factors that influence the growth intention of female-owned small businesses in the Ghana’s tourism sector. The purpose of this paper is to investigate why some female entrepreneurs achieve growth objectives while others do not.Design/methodology/approachIn this study, the authors seek to understand the growth intention within the tourism sector because it is not clear why some female entrepreneurs in Ghana pursue growth. The study applies quantitative techniques. A questionnaire survey was conducted with 110 female tourism entrepreneurs in Ghana. Data analysis was conducted using the non-parametric procedures of Spearman’s rank correlation.FindingsThe findings of this research reveal that female tourism entrepreneurs in Ghana feel they can expand without entrepreneurial ability(ies). However, the growth of the venture is restricted by the lack of financial resources. Opportunities in the tourism sector do generate more customers, but cannot alone determine growth intentions. Furthermore, an important finding of this study is that business advisory services do not contribute significantly to the growth intention of the venture. The research made clear that the pursuance of growth is related to different types of opportunities and finance leveraging.Research limitations/implicationsThe study has gender-specific, industry-specific, size-specific and region-specific limitations. Another limitation is focus on entrepreneurial ability, opportunity and business advisory support services as determinants of female entrepreneurs’ growth intention.Practical implicationsThis study provides useful information for government, business agencies and academics seeking reasons on why female entrepreneurs have low growth intentions. Policy measures are provided in assisting women in achieving their growth aspirational needs and suggestions are recommended to encourage women to grow their small tourism businesses.Social implicationsThe research will contribute to improve the socio-economic status of women entrepreneurs in Africa.Originality/valueThis paper addresses an under-researched area of female tourism entrepreneurs and their growth intention from the perspective of a developing country such as Ghana.
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7

Tsamenyi, Mathew, and Nana Yaa Antwi-Gyamfi. "mSimps: decision-making in scaling up a small business." Emerald Emerging Markets Case Studies 6, no. 2 (2016): 1–26. http://dx.doi.org/10.1108/eemcs-03-2015-0050.

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Subject area Entrepreneurship. Study level/applicability This case is suitable for graduate-level programmes in business management, as well as for executive education programmes. Case overview Mabel Simpson, the sole proprietor of the award-winning mSimps fashion accessories house in Ghana, must choose from among three options for scaling up her business: an offer from a private investor for GHS 100,000 in exchange for 51 per cent stake in mSimps; or 30 per cent stake for half the amount; an offer from a fashion industry expert for GHS 10,000 in exchange for 30 per cent ownership; or a restructuring of her business model and value chain to enable her release cash to grow her business organically. Expected learning outcomes Students should be able to: understand the interplay of choice and trade-offs in business management and apply theory-driven frameworks in making optimal choices and analytically assess instances of tension between the art (e.g. passion, emotional stakes, psychological and other influences on business management philosophies) and science (e.g. the need for business skills, use of effective models and the quest for production efficiency) of business management. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 3: Entrepreneurship
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Asamany, Anita, and Sun Shaorong. "The Ripple Effects of Performance Management on Employees’Perceptions and Affective Commitment among Small and Medium Scale Enterprises (SMEs)." International Journal of Business Administration 9, no. 1 (2017): 55. http://dx.doi.org/10.5430/ijba.v9n1p55.

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Management literature acknowledges the important role played by performance management systems (PMS) in business organization, however, a little empirical studies exist in the Ghanaian context.Using a sample data of 180 from managements and staffs of thirty-eight (38) Small and Medium Scale Enterprises (SMEs), the current study presents the effects of performance management systems on employees perception and organizational commitment (affective) among Small and Medium Scale Enterprises (SMEs) located in the Greater Accra region of Ghana.Statistical Package for Social Sciences 20.0 version (SPSS) and Microsoft Word 2010 were employed for the data analysis. From the result, performance management had a positive significant relationship with employees’ perceptions and affective organizational commitment.The study further examined the mediating role of both employees’ perceptions and affective commitment on performance management towards operational performance, it was revealed that both variables positively mediate the relationship between performance management and organizational performance of the SMEs in Ghana. This indicates that SMEs in Ghana have seen the need for implementing proper performance management systems based on their own capabilities to ensure effectiveness in meeting the organizational objectives.
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Nimoh, Fred, Kofi Poku, Kwasi Ohene-Yankyera, Flemming Konradsen, and Robert C. Abaidoo. "Constraints and motivations to sanitation business in peri-urban communities in Ghana." Journal of Water, Sanitation and Hygiene for Development 4, no. 4 (2014): 692–98. http://dx.doi.org/10.2166/washdev.2014.072.

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Ghana lags behind the Millennium Development Goals' target for sanitation, despite widespread effort by the central government. Lessons from the historical shortcomings of Ghana's sanitation policy now call for public–private partnership in the management of sanitation in Ghana. Using observations and in-depth interviews with small-scale sanitation service providers, this study investigated the constraints and motivations of sanitation-related businesses in peri-urban communities in the Ningo–Prampram district of Ghana. Both quantitative and qualitative methods were used for data analyses and reporting. The study found that there exist various sanitation-related businesses such as masons/latrine builders, hardware suppliers and pit-emptier, in the study area whose activities are constrained by some financial, logistical, institutional and social challenges which limit their performance. Nonetheless, the operation of a sanitation business in the study communities was found profitable, and service providers are motivated by the financial returns and other non-financial benefits to remain and continue in their respective businesses. Policy efforts by the government and other stakeholders toward addressing the constraints to sanitation business are crucial for increased private sector participation and better service delivery to all stakeholders in the sanitation market, and the Ghanaian economy as a whole.
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Owusu, Prince Kelvin. "Assessing the Implementation of Business Process Management on Selected Small and Medium Enterprises in Ghana." Asian Journal of Applied Science and Technology 04, no. 03 (2020): 82–90. http://dx.doi.org/10.38177/ajast.2020.4312.

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11

Quaye, Daniel M., Isaac Mensah, and Aborampah Amoah Mensah. "Customer relationship management practices affecting customer loyalty supporting small airline carriers in Ghana." International Journal of Electronic Customer Relationship Management 11, no. 4 (2018): 411. http://dx.doi.org/10.1504/ijecrm.2018.096249.

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12

Amoah Mensah, Aborampah, Daniel M. Quaye, and Isaac Mensah. "Customer relationship management practices affecting customer loyalty supporting small airline carriers in Ghana." International Journal of Electronic Customer Relationship Management 11, no. 4 (2018): 411. http://dx.doi.org/10.1504/ijecrm.2018.10017460.

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13

SACKEY, JOCELYN, YLVA FÄLTHOLM, and HÅKAN YLINENPÄÄ. "WORKING WITH OR AGAINST THE SYSTEM: ETHICAL DILEMMAS FOR ENTREPRENEURSHIP IN GHANA." Journal of Developmental Entrepreneurship 18, no. 01 (2013): 1350005. http://dx.doi.org/10.1142/s1084946713500052.

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The aim of this paper is to address entrepreneurship and ethics from the perspective of the Ghanaian entrepreneur in small and medium-size enterprises to extend our understanding of issues influencing entrepreneurial behavior in developing economies such as Ghana. Our study specifically addresses three typical situations in which business ethics are challenged: (1) When applying for business information and permits, (2) When competing for business contracts and financing and (3) When dealing with tax authorities. Relying on in-depth case-study data from 22 entrepreneurs, the paper conceptualizes entrepreneurial behavior related to business ethics and identifies several important challenges to overcome to enable economies to build a more effective market economy.
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14

Apanga, Michelle Ayog-Nying, Kingsley Opoku Appiah, and Joseph Arthur. "Credit risk management of Ghanaian listed banks." International Journal of Law and Management 58, no. 2 (2016): 162–78. http://dx.doi.org/10.1108/ijlma-04-2014-0033.

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Purpose – The study aims to assess credit risk management practices within financial institutions in Ghana. Specifically, the study compares credit risk management practices of listed banks in Ghana with Basel II (1999). Design/methodology/approach – The analysis is based on data gathered from varied sources, namely, use of questionnaires, analysis of internal credit policies and procedure manuals and semi-structured interviews and discussions with credit risk managers of the selected banks in May 2007 and October 2014. Findings – Overall, the credit risk management practices within listed banks in Ghana are in line with sound practices. The only dissimilarity, however, is the role of the board of directors in defining acceptable types of loans and maximum maturities for the various types of loans. The listed banks in Ghana are also exposed to credit risks associated with granting both corporate and small business commercial loans and the use of collaterals to mitigate their credit risk exposures. Practical implications – Banks in Ghana should consider developing the skills of all their personnel and appropriately motivating those involved in the credit risk management processes to ensure that they carry out this process efficiently. Originality/value – Research into credit risk management in the banking industry from the Ghanaian perspective remains scant. This study is, therefore, timely, and its findings are invaluable for the efficient management of credit risk in the banking industry. This study provides policy recommendations which will enhance shareholder value and, in this way, contribute to greater stability in the banking sector in developing countries, in particular.
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Osei Mensah, James, Kwasi Ohene-Yankyera, and Robert Aidoo. "Determinants of response of street food entrepreneurs in Ghana to business management training." Journal of Agribusiness in Developing and Emerging Economies 8, no. 2 (2018): 391–405. http://dx.doi.org/10.1108/jadee-01-2016-0006.

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Purpose Considering the fact that business management training has the potential to improve performance of micro and small enterprises, it is surprising why participation rates in most freely offered management training courses remain low. The purpose of this paper is to explore factors that determine an invitee’s decision to participate in a capacity building management training for street food entrepreneurs in Ghana. Design/methodology/approach Using data from a baseline survey, the study invited 314 street food entrepreneurs, selected through a stratified random technique from a list of 516 eligible food entrepreneurs. Training participants were invited to the programme through official invitation letters which were hand-delivered. Data on reasons for non-participation were collected either through phone interviews or on-site visit when a vendor could not be reached on phone. Descriptive statistics were used to summarise characteristics of vendors and businesses as well as reasons for non-participation while probit model was used to estimate determinants of participation. Findings The study found that whereas vendors with higher formal education better appreciate the benefits of education and training, their counterparts with fewer years of schooling do not. The latter’s perceived knowledge deficiencies appear to explain the difference in participation rates. Also, total workforce does not necessarily increase the probability of participation, especially when there are no trusted workers in the business who will take over critical activities such as handling of finances in the absence of the owner. The study also found that distance between vending premises and training centres had significant negative effects on vendors’ participation in the training programme. Research limitations/implications The external validity of the study findings and conclusions may not be limited to all informal sectors of the developing economies due to high degree of heterogeneity of the informal economy. Originality/value The study focusses on an informal sector in developing country dominated by women. The study focusses on understanding informal entrepreneurs’ response to formal training.
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Adusei, Charles, and Isaac Tweneboah-Koduah. "Small enterprises and banking in rural Ghana." International Journal of Research in Business and Social Science (2147- 4478) 9, no. 3 (2020): 175–81. http://dx.doi.org/10.20525/ijrbs.v9i3.696.

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This study aim is to explore owners of small enterprises' appreciation of bank’s role in developing their businesses and the challenges that come along in accessing banking services in the context of Sefwi-Bekwai which is a rural community. Questionnaires were used to solicit information from the owners while descriptive statistics aided the data analysis. The study found that the main source of start-up capital is the owner’s funds whiles saving was recorded as the key benefit of banking. It further revealed that the high-interest rate charged was a barrier in accessing loans and the effect of bank relations was sound financial management for the SME’s operations. The paper suggests the need for small enterprise owners in the rural communities to form an association for their benefit in terms of taking advantage of group lending and demanding support and relief from relevant authorities. Improved institutional support would also give small enterprises better access to the information they need for financing and growth.
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Appiah, Kenneth, Collins Osei, Habte Selassie, and Ellis Osabutey. "The role of government and the international competitiveness of SMEs." critical perspectives on international business 15, no. 4 (2019): 296–322. http://dx.doi.org/10.1108/cpoib-06-2018-0049.

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Purpose The nature of international markets and the challenges with respect to the competitiveness of small- and medium-sized enterprises (SMEs) makes it imperative to examine government support. This study aims to assess the role and effectiveness of government and the export promotion agencies in supporting exports by non-traditional horticultural SMEs in Ghana. Design/methodology/approach The study used a qualitative research design, which involved semi-structured interviews with senior managers of six export facilitating institutions to gain an understanding of the services offered to SMEs with respect to exports of non-traditional horticultural products. Findings The findings reveal inadequate cost-efficient sources of non-traditional horticultural export financing for SMEs. This is a hindrance to the international competitiveness of exporting SMEs in developing countries such as Ghana. In addition, effective and coordinated support from export promotion agencies was found to be critical. Originality/value The study highlights the importance of government’s role in policymaking and implementation of export-led programmes for horticultural exporting firms in Ghana. Despite their strategic importance, this area of research has not attracted the attention of researchers, with little or no information on the horticultural international competitiveness of non-traditional horticultural products.
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Robson, Paul J. A., and Mark Freel. "Small firm exporters in a developing economy context: evidence from Ghana." Entrepreneurship & Regional Development 20, no. 5 (2008): 431–50. http://dx.doi.org/10.1080/08985620801919157.

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Alargi, Annie Babah. "Customer Relationship Management, A strategic Tool for Business Sustainability: The case of Small, Medium Enterprises in Ghana." TEXILA INTERNATIONAL JOURNAL OF MANAGEMENT 5, no. 1 (2019): 73–84. http://dx.doi.org/10.21522/tijmg.2015.05.01.art008.

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Spio-Kwofie, Adelaide, Hu Xuhua, Michael Addai, and Henry Asante-Antwi. "Improving Entrepreneurial Innovations for Sustaining Small Medium Hospitality Industry Growth in Ghana." JOURNAL OF ADVANCES IN HUMANITIES 5, no. 1 (2017): 224–28. http://dx.doi.org/10.24297/jah.v5i1.6460.

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This study talks about improving entrepreneurial innovations of small medium hospitality industry (SMHI) in other to sustain it growth in Ghana. Successful stories about SMEs exist but are rare and this causes pauses for concern. Many researchers have established that innovations bring several benefits in countries that are industrialized. Responses from SMHI managers/owners indicate they totally agree small medium hospitality industry is better in relation to one's determination to introduces new service styles and product, good customer service, innovative in selling/ marketing and confidence in trying new service styles. We therefore, recommend management step up their innovative abilities by taking pride in customer needs /customer satisfaction as this will earn small medium hotels new and repeat customers in a highly perishable and competitive business environment.
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Mohammed, Ibrahim, and Alhassan Bunyaminu. "Major obstacles facing business enterprises in an emerging economy: the case of Ghana using the World Bank Enterprise Survey." Journal of Small Business and Enterprise Development 28, no. 3 (2021): 475–87. http://dx.doi.org/10.1108/jsbed-04-2020-0110.

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PurposeThis paper aims at identifying the major obstacles to business enterprise in an emerging economy and how these obstacles are associated with different characteristics of the enterprises.Design/methodology/approachThe study relied on the World Bank Enterprise Survey data on Ghana and applied binary and ordinal probit regression techniques to estimate the associations between the characteristics of the enterprises and the identified obstacles. Significance testing of the associations is also conducted.FindingsThe five main obstacles perceived by most of the enterprises in the study are access to finance, electricity, access to land, customs and trade regulations and tax rates. These obstacles are associated in different ways to growth rate (high vs low growth), scale (small and medium vs large), age, size of employees, the experience of the top manager and ownership (wholly domestic vs foreign ownership).Research limitations/implicationsAs a cross-sectional study focusing on Ghana, the findings are informative about the major obstacles facing business enterprises in an emerging economy; however, the ecological validity of these findings may be limited to factors specific to Ghana.Originality/valueGiven the representativeness of the Enterprise Survey, policymakers can rely on these findings to formulate useful policies to promote the operations of business enterprises.
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ACKAH, CHARLES, RICHARD OSEI BOFAH, and DEREK ASUMAN. "WHO ARE AFRICA’S ENTREPRENEURS? COMPARATIVE EVIDENCE FROM GHANA AND UGANDA." Journal of Developmental Entrepreneurship 22, no. 04 (2017): 1750024. http://dx.doi.org/10.1142/s1084946717500248.

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Contemporary national development policy in many parts of the world is focused on the promotion of entrepreneurship. This is because policy makers see entrepreneurship as an important driver of economic development. Drawing on in-depth research in Ghana and Uganda, this paper provides a comparative analysis of the characteristics of entrepreneurs and their enterprises, their motives for choosing self-employment and the constraints to their businesses in Ghana and Uganda. Using a sample of over 1,000 micro and small entrepreneurs in each country, we found that Ghanaian entrepreneurs are much more motivated by necessity-driven motives while Ugandans are motivated by a combination of opportunity- and necessity-driven motives. Specifically, the factor analysis indicated that whereas Ghanaian entrepreneurs are significantly motived by “Work-family consideration” and “Low opportunity,” entrepreneurs in Uganda rated “Career consideration” and “Survival consideration” as their main motives for engaging in self-employment activities. On success, a much higher fraction of Ugandan entrepreneurs are found to be more successful than their Ghanaian counterparts. Comparatively, we found that Ghanaian businesses are significantly challenged with access to finance or credit; however, their counterparts in Uganda significantly face problems related to institutional weaknesses. Thus, from the factor analysis, “Financial problem” and “Institutional problem” were found to be significantly higher for Ghana and Uganda respectively. Hence, among others, Ghanaian policy makers can stimulate entrepreneurship by taking steps to reduce the level of financial constraints facing its entrepreneurs while in Uganda, much effort should be geared toward improving the business institutional environment.
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Atiase, Victor Yawo, Yong Wang, and Samia Mahmood. "FNGOs and financial inclusion: Investigating the impact of microcredit on employment growth in Ghana." International Journal of Entrepreneurship and Innovation 20, no. 2 (2019): 90–106. http://dx.doi.org/10.1177/1465750319832478.

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Financial non-governmental organizations (FNGOs) are regulated microfinance institutions that operate with a social welfare logic in the delivery of microcredit to the financially excluded in Ghana. The microcredit is aimed at supporting the financially excluded individuals to create sustainable micro and small enterprises (MSEs) for the generation of both skilled and unskilled employment. From the institutional theory perspective, this study aims at investigating the impact of microcredit provided by FNGOs on employment growth among MSEs in Ghana. The major contribution of this study is the fact that, there is a little study on FNGOs and their impact on employment growth in the Ghanaian context. Therefore, this is one of the few studies that highlights the role of FNGOs in promoting financial inclusion through the provision of microcredit for employment generation purposes. Through a multiple regression analysis, the study uses primary data collected from 506 MSEs in Ghana. The results show that microcredit which is flexible in repayment mode, accessible and adequate has a positive impact on employment generation among MSEs in Ghana. However, the current cost of microcredit in Ghana has a negative impact on employment growth among MSEs.
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Acheampong, George, Bedman Narteh, and John Rand. "Network ties and survival." International Journal of Entrepreneurship and Innovation 18, no. 1 (2017): 14–24. http://dx.doi.org/10.1177/1465750316685337.

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Poultry farming has been touted as one of the major ways by which poverty can be reduced in low-income economies like Ghana. Yet, anecdotally there is a high failure rate among these poultry farms. This current study seeks to understand the relationship between network ties and survival chances of small commercial poultry farms (SCPFs). We utilize data from a 2-year network survey of SCPFs in rural Ghana. The survival of these poultry farms are modelled using a lagged probit model of farms that persisted from 2014 into 2015. We find that network ties are important to the survival chances of the SCPFs in Ghana. Distribution ties are associated with negative survival chances and this is not even reversed if the human capital of the owner increases although managers with higher human capital and higher distribution ties experience positive effects. Industry ties are associated with positive ties but this probability reduces as the number of industry ties increases but moderation with dynamic capability of the firm reverses this trend. Our findings show that not all network ties aid survival and therefore small commercial poultry farmers need to be circumspect in the network ties they cultivate and develop.
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Osei-Assibey, Eric. "Source of finance and small enterprise's productivity growth in Ghana." African Journal of Economic and Management Studies 4, no. 3 (2013): 372–86. http://dx.doi.org/10.1108/ajems-03-2012-0017.

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Evans, Jocelyn D., and Evelyn Winston. "Loan delinquency among small business owners in Ghana: the importance of gender to the lending process." International Journal of Entrepreneurship and Small Business 5, no. 3/4 (2008): 318. http://dx.doi.org/10.1504/ijesb.2008.017306.

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AGYAPONG, AHMED, HANNAH VIVIAN OSEI, and SAMUEL YAW AKOMEA. "MARKETING CAPABILITY, COMPETITIVE STRATEGIES AND PERFORMANCE OF MICRO AND SMALL FAMILY BUSINESSES IN GHANA." Journal of Developmental Entrepreneurship 20, no. 04 (2015): 1550026. http://dx.doi.org/10.1142/s1084946715500260.

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The study examines the mediating role of competitive strategies (cost leadership and differentiation) in the marketing capability-performance relationship using data from 264 micro and small family firms in Ghana. The bootstrap method for exploring mediating relationships was used to examine the hypotheses. The findings indicate that although differentiation influence performance, cost leadership does not influence performance after controlling for firm age and firm size. However, marketing capability significantly influence performance. The findings further revealed that marketing capabilities do not have any indirect relationship on performance through cost leadership. However, the results indicated that marketing capability influenced firm performance through differentiation strategy. The findings indicate the need to implement both competitive strategy and marketing capability to enhance performance of micro and small family businesses.
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Nyarku, Kwamena Minta, and Stephen Oduro. "Effect of legal and regulatory framework on SMEs growth in the Accra Metropolis of Ghana." International Journal of Entrepreneurship and Innovation 19, no. 3 (2017): 207–17. http://dx.doi.org/10.1177/1465750317742842.

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Entrepreneurship has been generally recognized as one of the most important dynamics leading to development. However, promoting entrepreneurship depends on an enabling business climate. The study sought to explore the effect of legal and regulatory frameworks on small and medium enterprises (SMEs) growth in Ghana. The study was quantitative and primary data comprised 382 owners who were conveniently sampled for the study. The results were analysed using structural equation model-partial least square. Bureaucracy, unstable policy climate, unfriendly customs and trade regulations, tight monetary and credit policies, corruption, and excessive tax regimes, workforce and labour regulations were found to negatively affect SMEs growth in Ghana. It is concluded that for SMEs growth to thrive, sound legal and regulatory systems are needed. The government must create relaxed credit policies that support the development of entrepreneurship by simplifying loan conditions, ease the registration processes for SMEs, lower and reform the tax systems, engineer effective price stabilization policy and create flexible customs and port regulations, while maintaining transparency and accountability among public officials in charge of SMEs regulation. The study adds to the few works conducted in sub-Saharan Africa, especially in Ghana. The new empirical insights are significant to SME and entrepreneurship development in Ghana.
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Amoah, John, Jaroslav Belás, Khurram Ajaz Khan, and Zdenko Metzker. "Antecedents of Sustainable SMEs in the Social Media Space: A Partial Least Square-Structural Equation Modeling (PLS-SEM) Approach." Management & Marketing. Challenges for the Knowledge Society 16, no. 1 (2021): 26–46. http://dx.doi.org/10.2478/mmcks-2021-0003.

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Abstract Social media has become explosive, permeating every sphere of the socio-cultural lives of individuals and businesses, and causing nations to technologically evolve. The dramatic growth in the adoption and use of social media has become beneficial to Small and Medium Enterprises (SMEs), significantly contributing to resolving a nagging challenge of effectively advertising their goods and services. Consequently, SMEs can achieve business growth and sustainability through increased adoption and harnessing the opportunities provided through the use of social media. The COVID-19 pandemic has provided an impetus for both consumers and SME businesses to leverage interaction through social media, which may lead to business growth. This research thus sets out to identify how social media contributes to the growth of SMEs within a developing country context. To accomplish this objective, primary data was collected from SMEs in the hospitality industry across the sixteen administrative regions of Ghana using survey and simple random sampling techniques. Questionnaires were distributed to the managerial staff of each randomly selected survey participant. Out of the 900 questionnaires distributed, 718 were filled correctly for the data analysis. The researchers quantitatively analyzed the responses using Partial Least Square-Structural Equation Modeling(PLSSEM) statistical software ADANCO 2.0 version. The results indicated that Small and Medium Enterprises are capable of using social media for customer attraction, business marketing strategy, communication channel and increased financial performance.
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Atiase, Victor Yawo, Samia Mahmood, and Yong Wang. "Does institutional logic matter in microfinance delivery? An empirical study of microfinance clients." International Journal of Entrepreneurial Behavior & Research 26, no. 2 (2019): 177–202. http://dx.doi.org/10.1108/ijebr-10-2018-0713.

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Purpose From an institutional theory perspective, the purpose of this paper is to investigate the combined impact of financial capital (microcredit) and human capital development (entrepreneurship training) delivered by financial non-governmental organisations (FNGOs) on the performance of micro and small enterprises (MSEs) in Ghana. Design/methodology/approach Adopting a multiple linear regression analysis, the study used primary data collected from 506 Ghanaian MSEs. Microcredit was measured using four main constructs, namely, loan cost, loan amount, the flexibility of loan repayment and loan accessibility. Entrepreneurship training was measured using four main constructs, namely, training content, training efficiency, training frequency and training accessibility. MSE performance was also measured using three main indicators, namely, sales, employment and profitability growth. The study controlled for business age, industry category, manager’s educational level and gender. Findings The results of this study show that the combined delivery of financial and human capital development by FNGOs has a significant impact on MSE performance. The social welfare logic adopted by FNGOs seems to be legitimate to the needs and growth of MSEs in Ghana. However, the cost of microcredit remains a drawback, constraining the performance of MSEs in Ghana. Research limitations/implications This study was carried out in the Volta Region, which is one of the ten regions of Ghana. Even though the sample size suffices, the findings from this study could not be generalised to the whole of Ghana. Also, this study is a quantitative study and could benefit from a triangulated method where the qualitative inputs could offer insights into the findings in this study. Originality/value Theoretically, this study contributes to the understanding of institutions and the type of impact they have on the growth of MSEs. Practically, the provision of a conducive environment and access to financial capital is crucial to the growth of MSEs. Also, the adoption of the social welfare logic in microfinance delivery could be one of the major steps in promoting the performance of MSEs in Ghana.
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Ayentimi, Desmond Tutu, John Burgess, and Kerry Brown. "HRM development in post-colonial societies." International Journal of Cross Cultural Management 18, no. 2 (2018): 125–47. http://dx.doi.org/10.1177/1470595818765863.

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This article is based on a literature review that integrates history, institutions and culture to address the following research questions. First, how did human resource management (HRM) progress during post-colonial Ghana? Second, what factors are likely to undermine the advancement of HRM practices in Ghana? Finally, what are the implications for HRM practice and theory? This article identified several factors originating from the economic and socio-cultural system as driving forces underpinning the advancement of HRM practices in Ghana. Key issues are (i) Ghanaian cultural beliefs and assumptions; (ii) respect for social status, power and authority; (iii) the involvement of religious institutions in business activities; (iv) the dominance of small and medium scale enterprises in the local economy (informal sector); (v) education, skills development and training mismatch; and (vi) lack of HRM professionalization and regulatory body. This article argues the assimilation of history, institutions and culture connects comparative HRM practices and post-colonial studies to establish a detailed understanding of persistent colonial institutional inheritance (legacies) of HRM practices as against HRM practices that signify the effects of Ghanaian contextual distinctiveness. We conclude that the best practice is building a synergy of foreign HRM practices alien to Ghana and the culture-sensitive Ghanaian version that produces the best-fit HRM practices for Ghana.
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Nyukorong, Remy, and William Quisenberry. "Character Traits Of Effective Executives: A Phenomenological Study Of Ceos In Ghana." European Scientific Journal, ESJ 12, no. 20 (2016): 69. http://dx.doi.org/10.19044/esj.2016.v12n20p69.

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Leadership in organizations has been widely studied in the literature. However, scant research could be found exploring the critical personality characteristics business executives need to have in order to lead corporate organizations more effectively. This qualitative, phenomenological study was designed to investigate the lived experience of top-level business leaders in leadership roles. Ten Chief Executive Officers of Ghana Club 100 were interviewed and told their experience as leaders. The email and face-to-face interview transcripts were coded and analyzed for themes. The following personality attributes emerged from the study which were found to support and promote strong executive effectiveness: integrity, forward-looking, selfconfidence, emotional intelligence and maturity, and caring for others. The study significance provides information to Board of Directors of Ghanaian Corporations in the selection, promotion, and training of executive-level managers, and potentially lower the costs associated with losing highpotential executive leaders. The study findings could also help business schools and management consultants to focus better on preparing business leaders for the future. A major limitation of the study was the small sample size, which may require caution in generalizing the findings to the entire population. The current study is one of the first to be carried out in Ghana on leader personality traits.
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Obeng, Bernard Acquah. "Strategic networking and small firm growth in an emerging economy." Journal of Small Business and Enterprise Development 26, no. 1 (2019): 43–66. http://dx.doi.org/10.1108/jsbed-01-2018-0035.

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PurposeThe purpose of this paper is to explore the sources and use of social capital on small firm growth in an emerging economy. The study also examines the relationship between small firms’ human capital, internal resources and strategy on social capital sources used, and their impact on small firms’ growth in employment.Design/methodology/approachThe study uses logistics regression and structural equation modelling to analyse data gathered from 441 small firms located in six regions of Ghana where approximately 81 per cent of all businesses are found.FindingsAmong the 16 sources of social capital examined, customers were found to be the most used source and the only social capital source that showed significant statistical association with firm growth in employment. Also, the study revealed that human capital, firm resources and strategy variables such as educational level of the owner-manager, firm size, location, firm involvement in internalisation and innovation are statistically significant with social capital sources such as accountants, banks, solicitors, business associates and chamber of commerce.Research limitations/implicationsThe findings of the study have implications for policy and practice in situations where government and private sector institutions mandated to support enterprise development appear to be the least social capital sources used by small firms. The findings also provide a better understanding of the use and impact of social capital sources on small firm growth in an emerging economy in Africa.Originality/valueThis study appears to be the first known research on small firms’ social capital that has examined 16 different social capital sources and shown how human capital, internal resources and firm strategy have influenced the use of social capital sources by small firms in an emerging economy.
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Aidoo, Jacob Benson, Daniel Sakyi, and SAMUEL TAWIAH BAIDOO. "Does gender matter in credit denial among small and medium scale enterprises in Ghana." International Journal of Entrepreneurship and Small Business 1, no. 1 (2018): 1. http://dx.doi.org/10.1504/ijesb.2018.10020309.

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Quaye, Daniel M., and Isaac Mensah. "Entrepreneurial leadership and performance of female-owned small and medium-sized enterprises in Ghana." International Journal of Entrepreneurship and Small Business 38, no. 1/2 (2019): 19. http://dx.doi.org/10.1504/ijesb.2019.10024231.

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Quaye, Daniel M., and Isaac Mensah. "Entrepreneurial leadership and performance of female-owned small and medium-sized enterprises in Ghana." International Journal of Entrepreneurship and Small Business 38, no. 1/2 (2019): 19. http://dx.doi.org/10.1504/ijesb.2019.102512.

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Baidoo, Samuel Tawiah, Daniel Sakyi, and Jacob Benson Aidoo. "Does gender matter in credit denial among small and medium scale enterprises in Ghana." International Journal of Entrepreneurship and Small Business 39, no. 3 (2020): 339. http://dx.doi.org/10.1504/ijesb.2020.104980.

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Agyapong, Daniel. "Analyzing financial risks in small and medium enterprises: evidence from the food processing firms in selected cities in Ghana." International Journal of Entrepreneurial Behavior & Research 27, no. 1 (2020): 45–77. http://dx.doi.org/10.1108/ijebr-05-2020-0269.

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PurposeThe purpose of the paper was to analyze the financial risk perception of owners/managers and to link such perception to the performance of their ventures.Design/methodology/approachThe paper employed PLS-SEM to analyze financial risks and its impact on SMEs in the food processing sector. Financial risks data on the operational, market, technological, credit and liquidity risks and financial performance including compliance, social and resource efficiency performance were collected from 214 food processors in selected cities in Ghana. Higher-order constructs were employed in assessing the relationship between financial risks and SME performance.FindingsFinancial risk spurs a firm's financial performance. Increased financial risks cause firms to be resource-efficient and compliant. Furthermore, an assessment of how the various performance indicators interplay showed increased compliant improved social performance and vice versa.Research limitations/implicationsThe paper looked at food processing firms in three major cities, analyzing the financial risks of the businesses and their effect on their performance. Although, these cities have the largest number of these firms, generalizing the findings from the study should be done taking into consideration the scope of the study.Practical implicationsThe study exposes owners/managers to the critical issues of financial risk, its components and how this could impact on their operations. It expected that owner/managers in the food processing sector would craft the necessary risk mitigating strategies to deal with the different financial risks they face. For theoretical implication, the paper suggests the need to highlight the risk exposure of firms due to the business–stakeholder interactions as contained in the stakeholder theory.Originality/valueThe paper employed the higher-order construct of PLS-SEM to analyze the financial risks of food processors. The originality of the paper lies with the methods used.
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Abor, Joshua, and Nicholas Biekpe. "SMEs' Access to Debt Finance." International Journal of Entrepreneurship and Innovation 7, no. 2 (2006): 105–12. http://dx.doi.org/10.5367/000000006776928627.

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This study compares the use of external debt finance by male-and female-owned small and medium-sized enterprises (SMEs) in Ghana to determine whether female-owned firms are less likely to use debt as a source of financing their operations. The results indicate that the capital structure of SMEs is influenced by the legal form, location, size, age and profitability of the firm and the educational background and gender of the entrepreneur. They also suggest that female-owned SMEs are significantly less likely to employ debt finance. The findings seem to support the notion that there is adverse discrimination in the lending process, placing women at a disadvantage. Females may not be able to penetrate informal networks as well as males, which clearly could affect their ability to gain access to useful information and sources of capital. Also, female-owned firms tend to be small sole-proprietorship businesses; thus, they may lack the necessary collateral to qualify them for debt finance. There is generally high conformity in the results of this study with similar studies in other parts of the world. Recommendations are given to help promote female-owned SMEs in Ghana.
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Appiah Fening, Fred, Gordana Pesakovic, and Pesi Amaria. "Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana." International Journal of Quality & Reliability Management 25, no. 7 (2008): 694–708. http://dx.doi.org/10.1108/02656710810890881.

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Owusu, Joseph, Mohammad Bin Ismail, Mohd Hassan Bin Mohd Osman, and Garry Kuan. "Financial literacy as a moderator linking financial resource availability and SME growth in Ghana." Investment Management and Financial Innovations 16, no. 1 (2019): 154–66. http://dx.doi.org/10.21511/imfi.16(1).2019.12.

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The argument holds that visionary and dynamic small and medium enterprises (SMEs) tend to position growth at the centre of strategy. However, there has been a growing body of literature that has examined how financial literacy can support owner-managersof SMEs in making solid financial decisions that will enhance the growth of their businesses. In the present study, financial literacy and financial resource availability were modelled as different antecedents of SMEs growth. Nevertheless, the boundary condition for such models has received very little attention in the context of Ghana. Accordingly, in regard to resource-based view (RBV) logic, the current research examined the implications of contingency variable financial literacy (proficiency) on the relationship between financial resource availability and SMEs growth, particularly in the context of Ghana. The findings of the current research revealed that high financial literacy led to more positive effect of financial resource availability on SMEs growth.
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Dauda, Suleman, and Samuel H. Nyarko. "Chasing credit: the bane of small and medium scale enterprises in Assin North Municipality, Ghana." International Journal of Entrepreneurship and Small Business 22, no. 2 (2014): 218. http://dx.doi.org/10.1504/ijesb.2014.062502.

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Amoako, Isaac Oduro, and Fergus Lyon. "‘We don’t deal with courts’: Cooperation and alternative institutions shaping exporting relationships of small and medium-sized enterprises in Ghana." International Small Business Journal: Researching Entrepreneurship 32, no. 2 (2013): 117–39. http://dx.doi.org/10.1177/0266242613484778.

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Boateng, Henry, Ramanah Visnupriyan, Kwame Simpe Ofori, and Robert Ebo Hinson. "Examining the link between social capital, knowledge quality, SMEs innovativeness and performance." Business Information Review 37, no. 4 (2020): 167–75. http://dx.doi.org/10.1177/0266382120970157.

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The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality, and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.
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Gyasi-Mensah, William. "Green Manufacturing in Agro Processing SMEs: Unraveling the Relationship Between Drivers and Their Effects on Adoption Practices in Ghana." International Journal of Global Sustainability 3, no. 1 (2019): 136. http://dx.doi.org/10.5296/ijgs.v3i1.15746.

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Environmental matters have been a subject of importance for national policy makers, ecology concerned groups and organizations. Green initiatives such as, green manufacturing has been seen to be a game changer in ensuring environmentally safe manufacturing by firms and nations while reaping the accompanying benefits. Investigations into motivating factors are still not fully carried out from all contexts. This research sought to find the effects that these drivers have on adoption of eco-friendly initiatives among small and medium enterprises from a developing country context. Structural Equation Model was adopted to analyze the data and verify the hypotheses. The outcomes indicate that financial and business benefits, competitor pressure and national environmental regulations positively influenced the adoption of green manufacturing adoption initiatives. Management and staff commitment influenced adoption slightly. These outcomes are vital to developing strategies for improving green practices implementation within firms for positive environmental and economic performance. Governments in developing nations especially Ghana will be well informed on which parts of the regulations to strengthen and enforce for improved environmental responsibility from Ghanaian agro processing small and medium enterprises and other businesses.
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Selase Asamoah, Emmanuel. "Customer based brand equity (CBBE) and the competitive performance of SMEs in Ghana." Journal of Small Business and Enterprise Development 21, no. 1 (2014): 117–31. http://dx.doi.org/10.1108/jsbed-10-2013-0154.

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Purpose – This paper has three main objectives. The first objective examines the degree of interrelationship between the level of brand equity and the performance of SMEs, while the second objective examines the extent of the antecedents of brand equity (brand awareness, brand association, perceived quality and brand loyalty) in predicting SME performance. The last objective examines the effect of brand equity on the performance of SMEs when the level of brand loyalty is high. Design/methodology/approach – Questionnaires were used in collecting data from managers and customers of SMEs. The sample comprises 98 managers and 311 customers of SMEs. In order to ensure that various sectors of SMEs were covered, stratified random sampling was used; thus, 40 per cent of the SMEs were from the trade sector, 30 per cent from the agriculture sector, and 30 per cent from the small manufacturing sector. However, a simple random sampling method was used in the selection of customers. Findings – It was found that there is a positive relationship between the various dimensions of brand equity and SME performance. Results from the regression analysis indicate a strong predictive power of SME performance by brand association and brand loyalty compared to brand awareness and perceived quality. The study concludes that the performance of SMEs and brand equity is high when there is high brand loyalty among customers. Research limitations/implications – This study did not examine the level of control and the major decision-making factors when deciding on the focus of brand building in both small and large enterprises. Studies could be conducted to compare the predictive power of the antecedents of brand equity in different industries (services, manufacturing and trade) for both SMEs and large enterprises. Practical implications – Managers of SMEs must devote their attention to the building of brand loyalty among customers irrespective of the industry in which they operate. Strategies must also be developed for brand associations as it is a prerequisite for the growth and continuous survival of businesses in a highly competitive market. Originality/value – The originality and value of this paper lies in the cross-sectional survey method (different industries) that was used as well as the use of the CBBE model in examining the competitiveness and performance of SMEs.
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Asante, Joseph, Ernest Kissi, and Edward Badu. "Factorial analysis of capacity-building needs of small- and medium-scale building contractors in developing countries." Benchmarking: An International Journal 25, no. 1 (2018): 357–72. http://dx.doi.org/10.1108/bij-07-2016-0117.

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Purpose The needs assessment is the heart of any capacity-building strategy since it determines the design of any intervention, and also helps to prioritise the allocation of resources. Whereas there is a considerable amount of literature on the challenges faced by small- and medium-scale building contractors (SMBCs), very little is known about the needs (support) required by SMBCs. But given the critical role played by SMBCs in the construction industry demands, an understanding of how this sector can be assisted is required. The purpose of this paper is to contribute to the literature relative to capacity building of SMBCs by exploring and examining the needs with the objective to extend the understanding on how to promote and sustain SMBCs to continue their infrastructural delivery at the local and rural areas in Ghana. Design/methodology/approach A questionnaire with five-point Likert scale is administered to 416 respondents, including local government authorities, consultants, first-class contractors and SMBCs using simple random and purposive sampling techniques. Data generated from the survey are analysed using mean score ranking and principal component analysis, thus enabling the findings of the study to be examined under six thematic areas. Findings The SMCs needs identified include anti-corruption measures, job accessibility, technical and technological assistance, favourable fiscal policy, business development support and financial assistance. The findings of the study bring to the attention of policy makers the critical areas that required support by the assistance of SMBCs. In the interim, the study recommends the extension of business advisory services to the SMBCs by National Board of Small-Scale Industries, whilst in the long term, the government must create the necessary business operating environment to promote SMBCs pertaining to the industrial sector of the economy. The SMBCs must also factor the needs into their business operations that can be addressed from within. Originality/value The study suggests the need of SMBCs in building a robust construction industry in developing countries.
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Banuro, Francis Yaw, Alexander Ntiri-Ampomah, and Joseph Kwaku Banuro. "Contradictions in TQM implementation." TQM Journal 29, no. 4 (2017): 564–78. http://dx.doi.org/10.1108/tqm-11-2016-0103.

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Purpose The purpose of this paper is to confirm the existence of contradictions in total quality management (TQM) implementation among some Ghanaian companies and to provide a framework for balancing these contradictions. Design/methodology/approach Closed-ended questionnaires were used as a survey instrument. A sample of 80 managers from 40 Ghanaian multinational companies implementing TQM responded to the questionnaires. Findings The results showed that the implementation of TQM comes with inherent contradictions, which may hinder the success of TQM if not checked. Three pairs of contradictions were established in this study, namely “Standardization vs Innovation,” “Manipulation vs Empowerment,” and “Collectivism vs Individualism.” A framework was proposed to balance these contradictions in order to ensure TQM success. Research limitations/implications The study used all the 40 ISO certified firms in Ghana, but this number is quite small relative to ISO certified firms worldwide. Further, the study was done in Ghana and, for these reasons, generalization to the rest of the world is limited. Practical implications The proposed framework when applied by managers to balance the contradictions will achieve success in TQM implementation. Originality/value Previous studies have talked about the existence of the contradictions. This paper proposes a framework to balance the existing contradictions. This framework is new and has never been proposed in the literature to minimize the adverse effects of these contradictions on a firm’s profit generation.
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Yusuf, Yahaya, Angappa Gunasekaran, Thanos Papadopoulos, Wendy Auchterlounie, Delphine Hollomah, and Masha Menhat. "Performance measurement in the natural gas industry." Benchmarking: An International Journal 25, no. 8 (2018): 2913–30. http://dx.doi.org/10.1108/bij-11-2017-0301.

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PurposeThe purpose of this paper is to develop a performance measurement model for the entire supply chain that includes balanced set of performance measures.Design/methodology/approachThe conceptual model was validated empirically in case companies through semi-structured interviews and content analysis of documents.FindingsPerformance measures are important to companies in the natural gas (NG) supply chain to assess performance against set objectives in order to identify loopholes in performance. This is important in order to remain competitive. The research found that both financial and non-financial performance measures are employed by companies to measure performance. The results also indicate that six performance criteria of the conceptual model are vital to the NG supply chain. In addition, all identified measures under each of criteria impact on performance of the supply chain with customer service and financial criteria considered as most important.Research limitations/implicationsThe empirical data collected from the NG supply chain in Ghana were relatively small; however, additional information was obtained from company data and relevant magazines. Also, getting through to specific target participant was a challenge due to busy work schedule but, in case companies where it proved impossible, other staff who were also involved in supply chain were interviewed instead.Practical implicationsThis research provides a useful source of information on performance measures for practitioners in the NG industry who wish to measure performance of their supply chain. It also provides areas from which further and additional research can be carried out.Originality/valueThis research provides performance measures for the NG supply chain of Ghana. Typically, performance measures have been evaluated in discrete manufacturing supply chain, petroleum industry supply chain and oil industry supply chain. This research expanded on ideas from these studies and applied them in the NG industry.
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Otoo, Frank Nana Kweku, and Mridula Mishra. "Measuring the impact of human resource development (HRD) practices on employee performance in small and medium scale enterprises." European Journal of Training and Development 42, no. 7/8 (2018): 517–34. http://dx.doi.org/10.1108/ejtd-07-2017-0061.

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Purpose The purpose of this paper is to examine the impact of human resource development practices on employee performance in small and medium scale enterprises. Design/methodology/approach An integrated research model was developed by combining principal factors from existing literature. Data were collected through questionnaire from 500 employees of the selected SME’s. The validity of the model and hypotheses was tested using structural equation modeling. The reliability and validity of the dimensions are established through confirmatory factor analysis. Findings The results indicate that some human resource development practices impact employee performance. Performance appraisal however does not impact employee performance of the firms studied. Research limitations/implications The research was undertaken in small and medium scale enterprises, and the analysis based on cross-sectional data which cannot be generalized across a broader range of sectors. Practical implications The findings of the study will help stakeholders, policy makers and management of SME’s in espousing appropriate and well-articulated HRD practices to improve employee competencies and enhance organizational effectiveness. Originality/value This study extends the literature by empirically adducing evidence that, human resource development practices impact employee performance of small and medium scale enterprises in Ghana.
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