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Journal articles on the topic 'Smart services'

Author: Grafiati

Published: 4 June 2021

Last updated: 26 July 2025

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1

Carsten, Stöhr, Janssen Monika, Niemann Jörg, and Reich Benedikt. "Smart Services." Procedia - Social and Behavioral Sciences 238 (2018): 192–98. http://dx.doi.org/10.1016/j.sbspro.2018.03.023.

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Marimuthu, R., Hardik Bansal, Shubhi Mathur, and S. Balamurugan. "Smart Ambulance Services." Research Journal of Pharmacy and Technology 11, no. 1 (2018): 27. http://dx.doi.org/10.5958/0974-360x.2018.00005.7.

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Stamer, Florian, Alexander Korczok, Gregor Leschinski, Benjamin Häfner, and Gisela Lanza. "Smart Services in Produktionsnetzwerken modellieren/Modeling smart services in production networks." wt Werkstattstechnik online 110, no. 07-08 (2020): 541–44. http://dx.doi.org/10.37544/1436-4980-2020-07-08-85.

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Für produzierende Unternehmen nehmen Smart Services weiter an Bedeutung zu. Daher ist eine einheitliche Methode wichtig, um diese Services im Umfeld von Produktionsnetzwerken zu entwerfen sowie Geschäftsmodelle für netzwerkbasierte Smart Services aufstellen zu können. Es wird ein Vorgehen vorgestellt, um Smart Services im Kontext von Produktionsnetzwerken zu modellieren. Der Ansatz soll helfen, Geschäftsmodelle für diese Services aufzustellen. &nbsp; Smart services are becoming increasingly important for manufacturing companies. Therefore, a uniform method is required for designing these s

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Adel, Riham. "Smart services' quality scale." International Journal of Productivity and Quality Management 35, no. 4 (2022): 429. http://dx.doi.org/10.1504/ijpqm.2022.122758.

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Meiren, T., and J. Neuhüttler. "Smart Services im Maschinenbau." wt Werkstattstechnik online 109, no. 07-08 (2019): 555–57. http://dx.doi.org/10.37544/1436-4980-2019-07-08-45.

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Smart Services zählen derzeit zu den am meisten diskutierten Themen in deutschen Unternehmen. Für den Maschinenbau bieten sie eine viel versprechende Möglichkeit, das bestehende Dienstleistungsportfolio mithilfe digitaler Technologien zu erweitern und somit neue Geschäftsfelder zu erschließen. Der Beitrag stellt ein aufgabenbasiertes Referenzmodell vor, wie sich Smart Services von der Idee bis zum Markt entwickeln lassen.

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Joshi, Indira. "Smart City Services Web." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 04 (2025): 1–9. https://doi.org/10.55041/ijsrem45855.

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Abstract With increasing urban migration, individuals often struggle to locate essential services in unfamiliar cities. This project introduces a Smart City Service Web Application built using Python Flask, aimed at assisting users in finding key facilities such as jobs, schools, hospitals, public transportation, tourist attractions, and more. The platform provides a seamless way for users to search for city services and navigate to them through Google Maps integration. The system features a user authentication module that allows individuals to register and log in for a personalized experience

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Kulakov, Kirill. "An Approach to Efficiency Evaluation of Services with Smart Attributes." International Journal of Embedded and Real-Time Communication Systems 8, no. 1 (2017): 64–83. http://dx.doi.org/10.4018/ijertcs.2017010105.

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Nowadays amount of “smart” services in e-Tourism is growing rapidly. This is due to widespread use of mobile devices with new input methods and large amount of digitized data. In addition, Internet of Things and Big Data analytics has a major impact on development of e-Tourism services and cultural heritage services. At the same time the smart services implementation requires complex methods and high cost of their creation. Thereby there is an actual problem to estimate efficiency of smart services. This paper presents an approach to efficiency evaluation of services with smart attributes. The

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Kim, Svetlana, Su-Mi Song, and Yong-Ik Yoon. "Smart Learning Services Based on Smart Cloud Computing." Sensors 11, no. 8 (2011): 7835–50. http://dx.doi.org/10.3390/s110807835.

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Hagita, Norihiro. "Smart Cities with Robotic Services." Journal of the Robotics Society of Japan 32, no. 3 (2014): 259–62. http://dx.doi.org/10.7210/jrsj.32.259.

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Sydoruk, Svetlana Volodymyrivna, Larisa Mykolayivna Polishchuk, and Inna Volodymyrivna Tishchuk. "SMART-SPECIALIZATION OF HOTEL SERVICES." GEOGRAPHY AND TOURISM, no. 47 (2019): 3–14. http://dx.doi.org/10.17721/2308-135x.2019.47.3-14.

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Goal. The main goal is the process of forming the smart specialization of hotel services as one of the elements of the concept of intelligent integration for the management of hotel infrastructure. Method. In researching the smart specialization of hotel services, quantitative and qualitative methods of evaluation were used. One of them is a naïve-forecast assumption that the future value of the indicator will correspond to last year's same period of time with an adjustment of ± 5%. Na'ive-forecast was adjusted by distinguishing the factor of seasonality, which is typical for hotel business in

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Beverungen, Daniel, Martin Matzner, and Christian Janiesch. "Information systems for smart services." Information Systems and e-Business Management 15, no. 4 (2017): 781–87. http://dx.doi.org/10.1007/s10257-017-0365-8.

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Ledru, Pascal. "Smart proxies for Jini services." ACM SIGPLAN Notices 37, no. 4 (2002): 57–61. http://dx.doi.org/10.1145/510857.510869.

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Jung, Jason, and Andrés Muñoz. "Intelligent Services for Smart Cities." JUCS - Journal of Universal Computer Science 24, no. (3) (2018): 246–48. https://doi.org/10.3217/jucs-024-03.

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Batista, N. C., R. Melício, and V. M. F. Mendes. "Services enabler architecture for smart grid and smart living services providers under industry 4.0." Energy and Buildings 141 (April 2017): 16–27. http://dx.doi.org/10.1016/j.enbuild.2017.02.039.

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Sugiono, Shiddiq. "Peran Chatbot Dalam Mendukung Smart Service pada Smart Library." VISI PUSTAKA: Buletin Jaringan Informasi Antar Perpustakaan 23, no. 3 (2022): 207–20. http://dx.doi.org/10.37014/visipustaka.v23i3.1343.

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Chatbot is a digital technology based on artificial intelligence that has been utilized by various libraries to support the efficiency of information services. The use of chatbots is considered capable of creating a smart library ecosystem so it is important to continue to be developed so that customers are satisfied with the information services provided. This study aims to provide an overview of the benefits that can be obtained by libraries from implementing chatbots to achieve the concept of a smart library. The method used in this study is a literature review from the Google Scholar and S

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Ahn, Junguk, and Byung Mun Lee. "Smart Edge Broker for Location-Based Transfer between Services and Distributed Data in IoT Smart Services." Mobile Information Systems 2020 (July 7, 2020): 1–12. http://dx.doi.org/10.1155/2020/8896252.

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Various kinds of smart sensors are being developed and released with the growth of sensor technology and Internet of Things (IoT) technology. IoT smart service can provide convenience in our daily lives with these smart sensors. However, the increasing number of mobile sensors and amount of data may increase latency. It may cause network congestion on a particular network. Therefore, we propose a Smart Edge Broker (SEB) to intelligently transmit data traffic generated by a smart city in this paper. SEB can prevent the traffic congestion from being transmitted or bypassed to a location where tr

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Stahl, Tobias, Florian Mayer, Markus Schreiber, Thomas Bauernhansl, and Joachim Metternich. "Kooperative Smart Services in der smarten Fabrik/Cooperative smart services in the smart factories - Requirements for managing smart service data in the value network." wt Werkstattstechnik online 113, no. 07-08 (2023): 288–92. http://dx.doi.org/10.37544/1436-4980-2023-07-08-22.

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In Business-Ökosystemen werden Werte geschaffen, die Unternehmen alleine nicht generieren können. Bei der Umsetzung von Smart Services in der smarten Fabrik müssen heterogene Ressourcen vernetzt werden. Dies erfordert die Kooperation aller an der Datenwertschöpfung beteiligten Akteure von der Datengenerierung bis zur Datennutzung. In diesem Beitrag werden Hemmnisse und Anforderungen an die kooperative Umsetzung von Smart Services in der smarten Fabrik identifiziert. Business ecosystems help companies to create value they could not generate on their own. Implementing smart services in a smart f

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Soe, Ralf-Martin. "Smart Cities." International Journal of E-Planning Research 7, no. 2 (2018): 70–88. http://dx.doi.org/10.4018/ijepr.2018040105.

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This paper introduces a new dimension to conceptualising smart cities – a cross-border approach for heterogeneous cities. There is a mutual agreement between smart city scholars that cities are smart when they reduce silos and enable better flow of data between city functions and services. This paper focuses on the cross-border aspect of smart cities and claims that ICT in cities do not automatically lead to ubiquitous services across the cities. This can even lead to more fragmentation compared to pre-ICT area. A new model for joint digital services in the cross-border cities – the Urban Oper

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Ko, Hoon, Seogchan Hwang, Libor Mesicek, Jongsun Choi, Junho Choi, and Pankoo Kim. "A Study on Context-Relationship with Context-Attributes for a Smart Service Generation in Smart City." JUCS - Journal of Universal Computer Science 24, no. (3) (2018): 249–60. https://doi.org/10.3217/jucs-024-03-0249.

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This paper is to study how to provide smart services by analyzing each service history based on Cloud computing in smart cities. Normally, users use each smart device to receive their services while they stay in a place. In case they move and visit to other place, the system prepares the service based on their services history. At that time, although the users had visited and had services in past, this visiting may ask other services. Then the existing system usually generates new service, and next it provides the service to the user. However, this method is inefficient, because the system has

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Weber, Mario, and Ivana Podnar Žarko. "A Regulatory View on Smart City Services." Sensors 19, no. 2 (2019): 415. http://dx.doi.org/10.3390/s19020415.

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Even though various commercial Smart City solutions are widely available on the market, we are still witnessing their rather limited adoption, where solutions are typically bound to specific verticals or remain in pilot stages. In this paper we argue that the lack of a Smart City regulatory framework is one of the major obstacles for a wider adoption of Smart City services in practice. Such framework should be accompanied by examples of good practice which stress the necessity of adopting interoperable Smart City services. Development and deployment of Smart City services can incur significant

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21

Kim, Jae Hwan. "Designing Smart Services Aligned with Space Units : Smart Spatial Positioning." Korea Real Estate Society 75 (March 31, 2025): 111–39. https://doi.org/10.37407/kres.2025.43.1.111.

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This study investigates the spatial positioning of citizen-centered smart services within the domestic context, aiming to enhance their strategic planning and implementation. Smart services, which integrate information and communication technology (ICT) across various sectors such as transportation, environmental management, and public safety, play a crucial role in addressing urban challenges. However, existing initiatives often fail to adequately reflect local spatial characteristics, leading to inefficient resource allocation and redundant service provision, thereby limiting their effective

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22

Suwandi, Andreas, Mayadhisa Ardhita, and Raditya Pratama Setiadi. "Services Innovation for Smart City Destinations." NHI HOSPITALITY INTERNATIONAL JOURNAL 1, no. 2 (2023): 55–63. http://dx.doi.org/10.34013/nhij.v1i2.799.

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Purpose of the study: Smart City in the city can be seen through technology, people, and financial systems that support city life. This city also strives by creating the Smart Tourism Destination concept which aims to attract and provide tourist needs by combining ICT, culture, and tourism industry in the city of Bandung. Design/methodology: This research is carried out using a descriptive qualitative approach that is useful for testing and developing an understanding of lesser-known phenomena, and is useful for allowing the accumulation of in-depth information about the subject of the study.

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Rizk, Dalia Kamal A. A. "Proposed Framework for Smart Healthcare Services." Future Computing and Informatics Journal 4, no. 2 (2020): 90–97. http://dx.doi.org/10.54623/fue.fcij.4.2.4.

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Smart healthcare is of great interest to researchers and governments due to the increasing development of new smart cities. However, there is no current standard practice to format the cloud computing infrastructure and to assist the healthcare system architect in designing a comprehensive solution for the basic services that are required by the healthcare users while taking into consideration a balanced approach towards their specific functional and non-functional needs such as openness, scalability, concurrency, interoperability and security factors. The integration of smart healthcare servi

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Kabadayi, Sertan, Faizan Ali, Hyeyoon Choi, Herm Joosten, and Can Lu. "Smart service experience in hospitality and tourism services." Journal of Service Management 30, no. 3 (2019): 326–48. http://dx.doi.org/10.1108/josm-11-2018-0377.

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Purpose The purpose of this paper is to offer a discussion, definition and comprehensive conceptualization of the smart service experience, i.e. the way guests and customers in hospitality and tourism experience and value the use of personalized and pro-active services that the intelligent use of data and technology enable. Design/methodology/approach Based on prior research on service experience, smart services and the differences between regular and smart services, this paper develops a conceptual framework in which the smart service experience is the central construct. Findings The characte

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Gonçalves, Luisa, Lia Patrício, Jorge Grenha Teixeira, and Nancy V. Wünderlich. "Understanding the customer experience with smart services." Journal of Service Management 31, no. 4 (2020): 723–44. http://dx.doi.org/10.1108/josm-11-2019-0349.

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PurposeThis article provides an in-depth understanding of customer experience with smart services, examines customer perceptual responses to smart and connected service environments and enriches this understanding by outlining how contextual factors (in terms of goals, activities, actors and artifacts) influence the customer experience.Design/methodology/approachThis study adopts a qualitative approach in order to understand customer experience in the smart energy service setting. Semi-structured interviews and focus groups were conducted with 31 participants forming three groups of energy ser

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Malik, Radosław, Anna Visvizi, Orlando Troisi, and Mara Grimaldi. "Smart Services in Smart Cities: Insights from Science Mapping Analysis." Sustainability 14, no. 11 (2022): 6506. http://dx.doi.org/10.3390/su14116506.

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Against the backdrop of the expanding debate on smart cities, the objective of this paper is to examine to what extent and to what end the connection between smart services and smart cities has been explored in the literature, and what to make of it. It is argued that smart services, including demand- and innovation-driven service development, constitute an essential part of the broad concept of smart city. Viewed in this way, smart services serve as one of the key levers through which smart cities grow, develop, and build their resilience. By placing the analysis in the broader context of the

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Fischer, Marcus, David Heim, Adrian Hofmann, Christian Janiesch, Christoph Klima, and Axel Winkelmann. "A taxonomy and archetypes of smart services for smart living." Electronic Markets 30, no. 1 (2020): 131–49. http://dx.doi.org/10.1007/s12525-019-00384-5.

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Bilstein, Nicola, and Christian Stummer. "Editorial – Special Issue: Managing Smart Services and Smart Service Systems." Journal of Service Management Research 7, no. 1 (2023): 2–6. http://dx.doi.org/10.5771/2511-8676-2023-1-2.

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Wang, Yiqin. "The Relationship between Privacy Invasion of Smart Services and Consumers' Intention to Use." Frontiers in Business, Economics and Management 14, no. 1 (2024): 314–16. http://dx.doi.org/10.54097/nwtjx759.

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While the wide application of smart technology in services brings efficiency and convenience to consumers, it also can't avoid bringing some negative impacts. Nowadays, the problem of privacy invasion raises concerns about the issues of smart services and directly affects consumers' attitudes towards the use of smart services. This study aims to explore the impact of privacy invasion in smart services on consumers' intention to use them. The results of the study emphasize that privacy invasion has a significant negative impact on consumers' intention to use smart services. The conclusions of t

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Kiasler, Stephen H., William H. Money, and Stephen J. Cohen. "Providing Engineering Services With Smart Objects." International Journal of Systems and Service-Oriented Engineering 8, no. 4 (2018): 43–68. http://dx.doi.org/10.4018/ijssoe.2018100103.

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The world of data has been evolving due to the expansion of operations and the complexity of the data processed by systems. Big Data is no longer numbers and characters but are now unstructured data types collected by a variety of devices. Recent work has postulated that the Big Data evolutionary process is making a conceptual leap to incorporate intelligence. This challenges system engineers with new issues as they envision and create service systems to process and incorporate these new data sets and structures. This article proposes that Big Data has not yet made a complete evolutionary leap

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Popova, Yelena, and Olegs Cernisevs. "Smart City: Sharing of Financial Services." Social Sciences 12, no. 1 (2022): 8. http://dx.doi.org/10.3390/socsci12010008.

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Contemporary life is closely interconnected with numerous phenomena, which have appeared in our life in recent decades. The concepts of a smart city, digitalization of the economy, and the sharing economy are among them. These factors create new opportunities for businesses operating in modern markets. The article considers the sharing services in digital payment operations for achieving the Key Performance Indicators (KPI) of a smart city. The goal of the research is to determine the costs of sharing economy implementation in the financial sector of a smart city. The study takes the example o

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Dankan Gowda, V., Arudra Annepu, M. Ramesha, K. Prashantha Kumar, and Pallavi Singh. "IoT Enabled Smart Lighting System for Smart Cities." Journal of Physics: Conference Series 2089, no. 1 (2021): 012037. http://dx.doi.org/10.1088/1742-6596/2089/1/012037.

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Abstract The pace of urbanisation has risen tremendously during the last few decades. To provide a higher quality of life, urban dwellers will require a greater variety of improved services and apps. The term “smart city” refers to integrating contemporary digital technology in the setting of a city to improve urban services. There are possibilities to create new services and connect disparate application areas with each other as a result of the use of information and communication technologies in the smart city. However, to make sure the services in an IoT-enabled smart city environment remai

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Sivakumar, S., and B. Mahadevan. "Configuring and pricing smart coproductive services." European Journal of Operational Research 294, no. 2 (2021): 779–89. http://dx.doi.org/10.1016/j.ejor.2021.01.041.

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Frank, Maximillian, Christian Koldewey, Martin Rabe, Roman Dumitrescu, Jürgen Gausemeier, and Arno Kühn. "Smart Services – Konzept einer neuen Marktleistung." ZWF Zeitschrift für wirtschaftlichen Fabrikbetrieb 113, no. 5 (2018): 306–11. http://dx.doi.org/10.3139/104.111913.

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Kilany, Rima, and Maroun Chamoun. "Smart: Semantically Mashup Rest Web Services." International journal of Web & Semantic Technology 4, no. 4 (2013): 73–91. http://dx.doi.org/10.5121/ijwest.2013.4406.

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Jeong, Karpjoo, Wooyong Kim, Sungkyu Lyang, et al. "Smart Community Care: Platform & Services." KIISE Transactions on Computing Practices 28, no. 1 (2022): 51–56. http://dx.doi.org/10.5626/ktcp.2022.28.1.51.

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FakhrHosseini, Shabnam, Sheng-Hung Lee, John Rudnik, Heesuk Son, Chaiwoo Lee, and Joseph Coughlin. "User Needs of Smart Home Services." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 65, no. 1 (2021): 457–61. http://dx.doi.org/10.1177/1071181321651218.

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Technological advances have improved the functionality of smart home systems and services, enabling consumers to automate some of in-home tasks, enhance their safety and security, and save energy. Despite improved functionality, user adoption of many available products and services remains low. This phenomenon suggests that smart home technologies may not be meeting the needs of potential users. Furthermore, continued technological advancement combined with changes in people’s lifestyle and attitudes towards in-home technologies require updated investigations to gain a clear view of current us

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Pulkkinen, Jukka, Jari Jussila, Atte Partanen, Igor Trotskii, and Aki Laiho. "Smart Mobility: Services, Platforms and Ecosystems." Technology Innovation Management Review 9, no. 9 (2019): 15–24. http://dx.doi.org/10.22215/timreview/1265.

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Regalia, Blake, Grant McKenzie, Song Gao, and Krzysztof Janowicz. "Crowdsensing smart ambient environments and services." Transactions in GIS 20, no. 3 (2016): 382–98. http://dx.doi.org/10.1111/tgis.12233.

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bhangi D.C, Shu, and Keer tirani. "Social Connectedness Smart Services for Elderly." International Journal of Engineering Trends and Technology 62, no. 1 (2018): 58–62. http://dx.doi.org/10.14445/22315381/ijett-v62p210.

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Piro, G., I. Cianci, L. A. Grieco, G. Boggia, and P. Camarda. "Information centric services in Smart Cities." Journal of Systems and Software 88 (February 2014): 169–88. http://dx.doi.org/10.1016/j.jss.2013.10.029.

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Chen, Min, Victor C. M. Leung, Rune Hjelsvold, and Xu Huang. "Smart and interactive ubiquitous multimedia services." Computer Communications 35, no. 15 (2012): 1769–71. http://dx.doi.org/10.1016/j.comcom.2012.07.012.

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Brida, Peter, Robert Piché, Stavros Kotsopoulos, Ondrej Krejcar, and Ioannis Papapanagiotou. "Enabling Technologies for Smart Mobile Services." Mobile Information Systems 2016 (2016): 1–3. http://dx.doi.org/10.1155/2016/3196046.

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Chen, Liang, Yipeng Zhou, and Dah Ming Chiu. "Smart Streaming for Online Video Services." IEEE Transactions on Multimedia 17, no. 4 (2015): 485–97. http://dx.doi.org/10.1109/tmm.2015.2405343.

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Yang, Sung-Byung, Kyung Young Lee, and Sunghun Chung. "Smart Services and Internet of Things." Asia Pacific Journal of Information Systems 29, no. 3 (2019): 407–13. http://dx.doi.org/10.14329/apjis.2019.29.3.407.

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Mehta, Sarah. "MS nurses getting smart with services." British Journal of Neuroscience Nursing 14, no. 6 (2018): 264. http://dx.doi.org/10.12968/bjnn.2018.14.6.264.

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Heimann, Kira Marie, Nicola Bilstein, and Michelle Désirée Haurand. "Smart Transformative Services to Defuse Crises?" Marketing ZFP 45, no. 1 (2023): 48–65. http://dx.doi.org/10.15358/0344-1369-2023-1-48.

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Smart transformative services such as digital contact tracing apps are a means to offer transformative and economic value by selfmonitoring contacts and improving the well-being of users, while also reducing concerns when using services during pandemics such as COVID-19. In this study, we identify significant factors as well as communication and promotion strategies to encourage digital contact tracing app nonusers to use such apps in order to benefit from their value-creating potential. This research contributes to transformative service literature by identifying digital contact tracing apps

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Guhl, Jakob, and Jens Neuhüttler. "Resilient smart services: a literature review." Procedia Computer Science 253 (2025): 307–22. https://doi.org/10.1016/j.procs.2025.01.094.

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Momeni, Khadijeh, Eija Vaittinen, Markus Jähi, and Miia Martinsuo. "Introducing smart services: requirements and interconnections in multi-actor cooperation." Journal of Business & Industrial Marketing 38, no. 13 (2023): 105–21. http://dx.doi.org/10.1108/jbim-03-2022-0144.

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Purpose Smart services have gained attention both among academics and practitioners, but manufacturing firms struggle in getting their new smart services extensively adopted by customers, employees and distributors. The purpose of this paper is to identify and analyse the requirements of different actors and the interconnectedness between their requirements in introducing smart services. Design/methodology/approach An embedded single-case study was conducted with a manufacturing firm and its network, including its sales and service personnel, customers and external salespeople. Data were colle

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Gross, Erwin, Peter Schrader, Till Gramberg, Mirko Schneider, and Thomas Bauernhansl. "Identifikation und Auswahl von digitalen Services/Identification and selection of digital services." wt Werkstattstechnik online 113, no. 09 (2023): 376–81. http://dx.doi.org/10.37544/1436-4980-2023-09-40.

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Digitale Services und smarte Produkte revolutionieren das Geschäft mit Maschinen und Anlagen. Cloud Computing, IoT und KI erlauben Unternehmen, ihre Produkte mit digitalen Services an Kundenbedürfnisse anzupassen. Das traditionelle Verkaufsgeschäft wandelt sich zu serviceorientierten Produkt-Service-Systemen. Wie können Unternehmen attraktive digitale Services identifizieren, um Wettbewerbsvorteile zu erzielen und innovative Geschäftsmodelle zu entwickeln? Ein Ansatz wird im Folgenden erläutert. Digital services and smart products are revolutionizing the machinery and equipment business. Cloud

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