To see the other types of publications on this topic, follow the link: Smart Shopping.
Dissertations / Theses on the topic 'Smart Shopping'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 27 dissertations / theses for your research on the topic 'Smart Shopping.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Masuram, Priyanka. "Smart tracker - an Android application to track shopping information." Kansas State University, 2014. http://hdl.handle.net/2097/17592.
Full textAbstract:
Master of Science<br>Department of Computing and Information Sciences<br>Daniel Andresen<br>The world is becoming smarter with an increase in efficiency of wireless communication resulting in an accelerated use of smart phones. Open source of Android market gave a chance to individuals to freely develop their own applications which could be run easily on Android smart phones. The purpose of this project is to develop an Android application for managing and tracking a user’s shopping information.
The Smart tracker is about tracking the user's purchase of clothes and accessories. The main advantage of this Android app is that it helps to remember the size of clothing purchased. When a user shops at a retail store, he feeds the information pertaining to the fitting of the clothes purchased brand wise, whether it is a correct fit or a bit loose/tight. The data thus entered can be retrieved when he decides to make a purchase in the same store in future. This tremendously decreases the user’s shopping time and makes the experience easier as the right size is already known and hence there is no hassle of using trial rooms to see if the clothes fit.
In addition to size, Smart tracker also stores the price at which the item was bought and any additional user comments along with the store location. When data pertaining to a purchased clothing item is entered, the app provides the option to append an image of the item either by capturing a picture through the smart phone’s camera or by uploading an image from the gallery. This helps the user recount the item to which the information corresponds. Another important feature is that tracking of purchases for a family can be personalized, i.e., the shopping information of each family member can be stored separately (especially for kids who can't track their own expense). Additionally, the user can also keep track of money spent on each item/brand/family member. Smart tracker also enables user to create a wish list to remember what they (or a friend) liked but didn't buy in a particular store.
2
Wamsler, Erika, and Linnea Jonsson. "Reinventing Traditional Shopping." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-37739.
Full textAbstract:
Digitalization has impacted online retailing heavily, however traditional stores have not changed as much in comparison. Earlier studies have not only suggested how stores could reinvent themselves, but also indicated that brands could have great advantages by doing so. Furthermore, the customer experience and it’s reinforced importance within brick and mortar has been highlighted. It has also been established that the customer experience could be strengthen by implementing advanced technology. Due to the lack of research within the subject and a mainly theoretical discussion about how and why stores implement advanced technology in store, this study aims to investigate from more practical point of view how and why companies implement advanced technology. This study has a qualitative method, by conducting a total of 7 interviews. Five interviews were conducted with employees within different retailing companies implementing advanced technology in store; BMW, Clas Ohlson, Volvo Car Company, Volkswagen and Synsam Group. To continue, two complementary interviews from a rather general market perspective were conducted; one with AMF Fastigheter on their new project The Lobby focusing on the development of the future store and one with Curiat (NZ) Limited a subject specialist on Augmented Reality, which was one of the most common technologies in this study. The study identifies several factors correlating to how and why brands reinvent their physical stores through advanced technologies. In order to implement the technology successfully, such as Virtual Reality, Augmented reality and Interactive Digital Signage, traditional retailers have to modify their business models and their operational skills within the organization. One main motivation as for why traditional retailers implement advanced technology is a changed consumer behavior and market. This puts a new kind of pressure on traditional retailers and stresses the importance of the customer experience. The customer experience and relationships can be strengthened by implementing advanced technology and are two important factors as to why retailers utilize advanced technology in store. Traditional retailers also use the implemented advanced technology as a marketing tool, in order to market themselves as innovative and meet the new market. In addition to this, there has been a change in communication between customer and store. Retailers can use the advanced technology in order to not only interact in a new way with their customers, but also communicate through various of their channels. This creates a smoother and more seamless experience for the customer, and connect offline with online.
3
Aldebes, Mujtaba. "Smart Shopping Cart : Automatisering av handelsprocessen vid fysiska butiker, teknisk innovation." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-38061.
Full textAbstract:
Stölder och snatteri är ett stort problem för fysiska butiker, dessutom marknadsutvecklingen för e-handel är avgörande för fysiska butikernas framgång och lönsamhet. Allt mer pengar investeras i säkerhetslösningar, väktare och personal Målet med den här kandidat-uppsatsen har varit att utveckla en produkt för ett modern och innovativt smart kundvagn. Den framtagna Smart kundvagnen är ett hjälpmedel som är bättre anpassad efter konsumenternas behov för att skapa trevligare upplevelse hos fysiska butiker och underlättar köpprocessen, vilket i längden kan leda till trygga och återkommande kunder. Genom att använda och utnyttja ny teknik tillsammans internetuppkoppling och nya funktioner till ett konkurrenskraftigt pris finns stora möjligheter att sälja denna produkt. Kundvagnen använder sig av bildanalys och lastcell som möjliggör att kunden inte längre behöver manuellt skanna en vara. istället identifieras varan och registreras när den placeras i kundvagnen. Prototypen har jämförts och slutsats har dragit att produkten är ett bättre alternativ än existerande produkter för ändamålet.<br>Thefts and shoplifting is a big problem for local stores, additionally the development of e-commerce is a deciding factor for the success of physical stores and their profitability. An increasing amount of money is being invested in security solutions, guards and other related personnel. The goal of this Bachelors thesis has been to develop a product for a modern and innovative smart shopping cart. The resulting cart is a tool that is more suitable for the benefit of consumers and their need for a more comfortable shopping experience, it has the benefit of streamlining the shopping process which in turn could attract repeat customers. Through the use of new technology as well as the Internet and new functions at a competitive price point there is a great opportunity to market this product. The shopping cart uses image analysis and a load cell which alleviates the need for customers to manually scan each article for purchase, instead it is identified and registered as it is placed in the shopping cart. The prototype has been compared to other solutions and conclusions have been drawn as to the optimality of the product fulfill the purpose.
4
Arvidsson, Aida, and Lina Hassani. "Design of a Smart Cart App for Automated Shopping in Supermarkets." Thesis, Malmö universitet, Fakulteten för teknik och samhälle (TS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-20566.
Full textAbstract:
I dagens samhälle blir många saker smartare, främst med hjälp av Internet of Things.En överblick på smart shopping visar att flera alternativa sätt att shoppa på harintroducerats under de senaste åren för att förbättra och effektivisera shopping. Någraav dessa är online-shopping och självtjänster som inkluderar självutcheckningar ochhandhållna skannrar. Detta har varit ett framgångsrikt tillvägagångssätt, vilket kanses av det faktum att en av de största dagligvaruhandelskedjorna i Sverige, ICA, har1,5 miljoner kunder i sitt lojalitetsprogram där cirka 30% av dessa använderhandhållna skannrar. Dessa 30% ger cirka 60% av ICAs totala intäkter i några avderas största butiker. En av de stora utmaningarna med självbetjäning är dock att deär mycket dyrt, då ett system för en genomsnittlig butik i Sverige kan kosta cirka 1,5miljoner SEK. Detta gör det svårt för mindre butiker att erbjuda denna tjänst. Ett sättatt överkomma detta kan vara att skapa en applikation för smartphone-shopping(Smart Cart-app) med en användarcentrerad design, som med största sannolikhetsänker kostnader samt sparar tid. Tidigare forskning har visat försök på liknandeteknologies, men vissa av dessa hade begränsningar i presentationen av sin design ochanvändardata/användarforskning. Denna studie syftar till att undersöka möjlighetenatt utforma en Smart Cart-applikationsprototyp med en användarcentrerad designbaserad på Human-Computer Interaction (HCI) för att utvidga på tidigare förslag.Användardata, som har analyserats för att hitta viktiga punkter och önskemål idesign, har samlats in genom ett frågeformulär med 275 deltagare och intervjuer med3 personer. Denna data har använts tillsammans med information från enlitteraturöversikt för att utforma prototypen för Smart Cart-appen, som är envisualisering av studieresultaten. Prototypen stöds av en analys som visar varför det ärviktigt att involvera användare i designprocessen och vad som bör beaktas när mangör detta. Studien fann också en begäran efter en sådan app, då exempelvis 51,7% avsjälvscannande kunder skulle överväga att använda den. Dessutom stöder resultatenockså det faktum att om användaren accepterar och har en bekantskap med vissafunktioner i applikationen, är de mer benägna till att ta an applikationen. Majoritetenav deltagarna har en positiv inställning till applikationer inom smart shopping och harliknande önskemål om funktioner och utseende.Slutligen behövs framtida forskning om olika aspekter och synpunkter förvidareutveckling av Smart Cart-applikationen och andra liknande applikationer<br>In today's society, many things are becoming smarter, mostly with the help of theInternet of Things. Taking a look at smart shopping, several optional ways of shoppinghave been introduced in recent years to enhance and streamline shopping. Some ofthese are online shopping and self-services which include self-checkouts and handheldscanners. This has been a successful approach, which can be seen by the fact that oneof the biggest grocery shopping chains in Sweden called ICA has 1.5 million customersin their loyalty program where around 30% of these use handheld scanners. These30% bring about 60% of ICAs total revenue in some of their biggest stores. However,one of the major challenges with self-services is that they are very expensive, as asystem for an average sized store in Sweden can cost around 1.5 million SEK, whichmakes it difficult for smaller stores to offer this service. A way of combating this couldbe to create a smartphone shopping application (Smart Cart app) with a user-centereddesign, which has a strong likelihood to lower the costs as well as save time. Previousresearch has shown attempts of similar technologies, however, some of these hadlimitations in the presentation of their design and user research. This study aims toexplore the possibility of designing a Smart Cart application prototype with auser-centered approach based on Human-Computer Interaction (HCI) to extend uponprevious proposals.User data, which has been analyzed to find key points in design, has been gathered bya questionnaire with 275 participants and interviews with 3 people. This data has beenused together with information from a literature review in order to design the SmartCart app prototype, which is a visualisation of the study results. The prototype issupported by an analysis which shows why it is important to involve users in thedesign process and what should be considered when doing so. The study also found adesire for such an app as, for instance, 51.7% of self-scanning customers wouldconsider using it. In addition, results also support that when users accept and arefamiliar with certain functionalities in applications, they are more likely to adopt theapplication. The majority of the participants have a positive attitude towardsapplications in smart shopping and have similar desires of functions and appearance.Lastly, future research is needed on different aspects and point of views for furtherdevelopment of the Smart Cart application and other similar applications.
5
Esser, Beatrix. "Smart Shopping : eine theoretische und empirische Analyse des preis-leistungsorientierten Einkaufsverhaltens von Konsumenten /." Lohmar [u.a.] : Eul, 2002. http://www.gbv.de/dms/zbw/358295092.pdf.
Full text
6
Tsongoro, Lavender. "A service composition platform in cloud computing using mobile devices for smart shopping." Master's thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/22868.
Full textAbstract:
The development of the Next Generation Networks (NGN) such as LTE, WiMax and 5G networks has resulted in the development of more diverse mobile services. Many voice and video services have been developed (e.g. Viber, Skype and WhatsApp). Social networking sites have also been developed (e.g. Facebook, Instagram and Twitter). Users of these services are increasingly expecting and demanding more complex services which have more capabilities that can improve their day to day business. Users want services that are reliable, fast and easy to use. To effectively design and implement services, Service Oriented Architecture (SOA) principles are useful and some of the advantages of designing services using SOA principles are: • Improved interoperability; • Cross platform and cross application integration; • Reusability; • Service composition. Service composition has the advantage that customized services with more features can be developed by combining two or more basic services. In this research, SOA principles are used to design a cloud based Mobile Smart Shopping Service Platform. Canal Walk Shopping Mall, which is located in Cape Town, South Africa is used as a case study. Various mobile services are composed in order to solve the problem of getting information about the services provided by the shopping mall and also to show the available parking bays, which has become a major concern due to the rapid growth of the surrounding residential and business areas. Performance measurements for the Smart Shopping service are then conducted to test its power consumption, memory usage, bandwidth usage and application timeline. Conclusions are drawn and recommendations for possible future development are then provided.
7
Atapattu, Maura R. "Customer agility, smart shopping apps and their implications: Customer relationship management systems in the digital age." Thesis, Queensland University of Technology, 2015. https://eprints.qut.edu.au/84866/1/Maura_Atapattu_Thesis.pdf.
Full textAbstract:
This thesis examines the complementarities and vulnerabilities of customer connectivity that contemporary firms achieved through ubiquitous digital technologies. Taking the example of deployment of smart shopping apps to connect with consumers in the context of Australian retail, the study examines how such customer connectivity positively influences firm performances through firm's customer agility whilst creating implications for firms' digital business strategy through altered customer cognitions. Employing Oliver's (1977) Expectation Confirmation Theory, this study empirically tests a conceptual model involving digital connectivity, digital expectations, experiences and satisfaction of the customers who uses smart shopping apps in Australian consumer retail.
8
Shi, Fanjuan. "A Smart Marketing Personalization Methodology Based On Real-Time Contextualisation In The Era of Big Data." Thesis, Lyon, 2017. http://www.theses.fr/2017LYSE3019/document.
Full textAbstract:
La personnalisation peut améliorer la pertinence et l'utilité des communications marketing B2C. Cependant, ce n'est pas la panacée pour tous les défis marketing B2C. Dans le but de renforcer la pertinence et l'utilité des contenus de marketing personnalisés, nous proposons une approche de personnalisation marketing contextuelle qui permet d'analyser les comportements d’achat cross-canaux, d'interpréter les intentions du consommateur, de détecter l'état cognitif des consommateurs et d'utiliser la stratégie de personnalisation appropriée pour générer et afficher des contenus marketing personnalisés. Notre approche prend en compte le volume, la variété et la variabilité des données de consommateurs dans un scénario de shopping cross-canaux. En utilisant un mécanisme d'apprentissage, notre approche permet à un système de personnalisation marketing d'apprendre de la préférence des consommateurs pour le moment et le moyen de contact afin qu'il puisse ajuster sa stratégie de personnalisation dynamiquement. Le test A / B indique que notre approche peut améliorer la pertinence et l'utilité des contenus de marketing personnalisés et la connaissance des voyages d'achat cross-canaux peuvent remodeler la façon dont les entreprises planifient, exécutent et évaluent leurs événements marketing<br>Personalization can enhance the relevance and usefulness of B2C marketing communications. However, it is not the panacea for all the B2C marketing challenges. With an aim to further enhance the relevance and usefulness of personalized marketing contents, we propose a context-aware marketing personalization approach that can analyze cross-channel shopping behaviors, interpret consumer intentions, detect consumers cognitive state, and use the appropriate personalization strategy to generate and deliver personalized marketing contents to them. Our approach takes into account the volume, variety, and variability of consumer data in a cross-channel shopping scenario. Using a learning mechanism, our approach allows a marketing personalization system to learn from consumers’ preference for the moment and medium of contact so that it can adjust its personalization strategy dynamically. A/B test indicates that our approach can significantly enhance the relevance and usefulness of personalized marketing contents and the knowledge of cross-channel shopping journeys may reshape the way firms plan, execute, and evaluate marketing events
9
Sousa, Daniel Passos de. "A communication strategy for continente: proposals to improve the online services." Master's thesis, NSBE - UNL, 2012. http://hdl.handle.net/10362/9620.
Full textAbstract:
A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics<br>This project aims to develop an innovative communication strategy to fulfill an unexplored gap in the online services provided by Continente. Thus, the proposals
presented emerged from the opportunity to explore the characteristics of the new
customer profile – an up-to-date technology user, looking for convenience – that are not
being suitably addressed by the brand. The proposed communication strategy is based on
the findings of the market research conducted and matched with the brand’s strategic objectives for the future.
10
Shehaj, Orgest. "Un sistema di Smart Retail basato su Riconoscimento Espressivo e dispositivi Beacon BLE." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2017. http://amslaurea.unibo.it/13723/.
Full textAbstract:
Lo scopo di questo lavoro di tesi è quello di proporre un nuovo ed innovativo sistema di smart retail. In particolare, questo sistema, cerca di sostituirsi alla figura del commesso, migliorando l’esperienza offerta da quest’ultimo, e lo fa analizzando le caratteristiche e le espressioni facciali dei clienti. Caratteristiche come l’età, il sesso, gli stati d’animo, la
direzione della testa, della vista e la posizione del cliente. Grazie a una telecamera montata su un raspberry pi, viene fatto la profilazione degli utenti che si trovano davanti la telecamera, ogni secondo. Utilizzando il riconoscimento facciale ed emotivo, si individua
l’età, il sesso e anche le preferenze del cliente analizzando i suoi stati d’animo. Abbiamo creato un applicazione android, ad hoc, che utilizza almeno 3 beacon bluetooth low energy per individuare la posizione indoor del cliente, grazie alla tecnica della trilaterazione,
e calcola la percentuale di acquisto del cliente sugli oggetti che quest’ultimo osserva. E stato utilizzato l’algoritmo di classificazione Naive Bayes per calcolare la percentuale di acquisto del cliente. Il sistema tiene conto anche delle caratteristiche dei clienti che hanno
acquistato in passato, e propone delle eventuali offerte o sconti, sull’articolo interessato, qualora queste dovessero convincere il cliente ad acquistare l’articolo. Il sistema proposto migliora le esperienze di shopping dei consumatori ma porta anche numerosi vantaggi
ai rivenditori poichè offre una migliore gestione aziendale, riduce i cosi del rivenditore e, infine, porta una maggiore redditività aziendale. Questo sistema è stato pensato per qualsiasi tipo di attività commerciale, sia virtuale che fisica.
11
Bashir, Muhammad Shahid, and Sameh A. H. Albarbarawi. "Factors Influencing the Adoption of Self Service Technologies (SSTs) : A study of attitudes towards SSTs (Internet Banking, Online Shopping and Self-Check-In Machine at the Airports) and the influence of new technologies (smart phones and tablet computers)." Thesis, Umeå universitet, Institutionen för informatik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-49279.
Full textAbstract:
Developments in information technology and tangible computing facilitate the human’s life by inventing Self Service Technologies SSTs where it changed the way we interact with the environment as well as new technologies did. Nowadays, a lot of new technologies have embodied computer inside such as smartphone and computer tablets. Previous studies in adoption of SSTs research treat customer behavior towards technology based services. However, recent studies recognize that participants have different attitude towards different technologies even if these technologies used to support the same service. Therefore, in our thesis we are going to study the effect of smartphone i.e. iPhone and computer tablets i.e. iPad on adoption of three services of SSTs Internet Banking, Online Shopping and Self Check In Machine at Airports. Is there any hesitation while people adopting with this technology? If yes, why does it happen? Our data were collected by conducting a pilot and empirical study via using quantitative and qualitative approaches. We conducted our study at Umeå, Sweden. The study findings present the effect of adoption through age, family, friends, money, knowledge, using technology in public and private places, mobile technology and computer tablets, and Interface design on adoption SSTs. We found that participants were influenced by new technology for adopting SSTs. Participants did not use Online Shopping as much as they use Internet Banking, especially in the private places. Concerning the Self Check in Machines, participants were differential in which some tend to use it and others did not.
12
Yerule, Sanket N., and 葉尚楷. "Design Of Smart Shopping Cart For Customers’ Shopping Improvement." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/gw2ng2.
Full textAbstract:
碩士<br>國立交通大學<br>電機資訊國際學程<br>106<br>In-store customer b ehavior tracking is a new area. On this topic, a large amount of work has
b een done in this direction. To track the customer activities on shopping existing approaches
have used cameras, smart phones, and smart shopping carts (abrv. SSC). All these approaches
have their own limitations. To overcome these limitations we came up with our unique SSC
design. In this work, we design and implement a prototyp e of smart shopping carts based on
Raspb erry Pi, which features SSC tracking, Queue recognition, and Queue prop erty estimation. BLE b eacon technology and item logs are used for SSC tracking. Queue recognition
is done with the help of SSC micro-cavity features and BLE b eacon proximity information.
Queue prop erty estimation includes estimation of service time and waiting time estimation.
For queue prop erty estimation we take into consideration, the numb er of items in every SSC
and historical information of queue prop erties. We integrate several functionalities in SSC to
improve customer shopping exp erience. We have also done an extensive amount of exp eriments
by considering several practical scenarios.
13
Chi, Hong-Chuan, and 紀閎全. "Action Recognition for Smart Shopping Carts." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/42b84q.
Full textAbstract:
碩士<br>國立交通大學<br>資訊科學與工程研究所<br>107<br>In this study, we designed and implemented a smart shopping cart prototype system to verify the related technology. The shopping cart has a camera and communication interface for recording and transmitting images of the shopping cart, and uses a deep learning network to analyze the content of each frame. To detect the shopping behavior of instill and pull it off, perform the mechanism of action analysis on the time axis, and present the list of the purchased products to the user on the virtual shopping Cart-APP. In performance, the classification accuracy based on Faster R-CNN, YOLOv2 and YOLOv2-Tiny frames falls between 93.0% and 90.3%, and the speeds are up to 5 fps, 39 fps and 50 fps respectively. Shopping action recognition used to distinguish among “No hand”, “Empty hand” and “Holding item” time, the correct rate is 96%, and the time error is 0.119s. The shopping event detect the change of items in the shopping cart that made by the consumer. The shopping events are divide into four classes such as: “No Change”, “Insert”, “Take away” and “Change in Items”. The accuracy of shopping events are 97.9%. In summary, Proposed a smart shopping cart solution based on image action recognition, combine the action recognition and deep learning on data to track the list of products in the shopping cart, for the visual aspects implement the prototype system.
14
Atkins, Kelly Green. "The Smart Shopping Construct: Scale Development and Validation." 2008. http://etd.utk.edu/2008/December2008Dissertations/AtkinsKellyGreen.pdf.
Full text
15
Muhammad, Alfiansyah, and 穆哈曼. "Queuing Behavior Analysis using Smart Shopping Carts in Supermarkets." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/3fcy7x.
Full textAbstract:
碩士<br>國立交通大學<br>電機資訊國際學程<br>104<br>Queuing behavior is very common in our daily life. Supermarkets are one of the places where queue often formed. Detecting and presenting each cashier line queue length and expected waiting times may benefit both customers and business owners. Existing detection methods are not suitable for supermarkets. A queuer’s waiting time is highly dependent of queuer’s properties, such as the number of people and the number of items purchased. Smartphone based approaches are not practical due to mandatory crowd app usage, high mobility of users, and fixed position limitation. Moreover, the location and uniformity of each cahier line towards each other’s poses unique queue partition problem. To address the aforementioned issues, in this thesis, we propose a novel framework for queuing detection using smart shopping carts (abbr. SSC). The proposed framework consists of four major contributions: (1) SSC-based movement recognition scheme, (2) SSC-based queuing recognition scheme, (3) SSC-based queue partition scheme, and (4) SSC-based queue properties estimation scheme. Experiments shows 80% CDF error in queue length are less equal to 1 smart shopping carts and 80% CDF waiting time estimation error are below 111 Seconds. We develop SSC’s prototypes and conducted extensive experiments in a real supermarket queuing scenario. The experiment results demonstrate that the proposed framework not only reduces customers’ queueing waiting time, improves customer satisfaction, but also benefits business owners to develop effective business strategies to increase revenues.
16
LEE, HUAN-CHOU, and 李環洲. "Exploring on the Intended Usage of Smart phone Shopping Apps." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/746c74.
Full textAbstract:
碩士<br>國立中正大學<br>資訊管理系研究所<br>104<br>Abstract
With the development of modern science and technology, using Shopping Apps on smart phone has become a general trend. People now focus our life on unsteady field instead of steady one.It is more convenient to use shopping apps on smart-phone people can look up the information they want at any time in any place. Using shopping apps on smart-phone make huge change to people's life. And it also changes the pattern of shopping habit on the past.People can get related shopping information from apps at any time they needed Thus, the result of our studies will show the key point to make people want to use the shopping apps. And reveal the model of research to discover other factors of using shopping apps.
This research is based on the data of questionnaire collecting from internet. And also public the questionnaire link on shopping forums and network soical media, The method of data analysis is based on the module equation. And use "SmartPLS2.0" as the major analysis tool to verify the realtion of variables, The result of research reveal the risk and price of acknowledge will not impact on the intention of using shopping apps directly, But the richness, quality of information and useful , easy to use of acknowledge and social influence will do,
Therefore, this research to investigate the key point of using shopping apps, to produce shopping apps that make people change the way in shopping and improve the affection.
Key words: App convenience、Information Quality、Information richness
17
Tseng, Hua-Huang, and 曾華煌. "Developing a Smart Shopping Space：A Case Study of Home Furnishing Retailer." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/ecg87h.
Full textAbstract:
碩士<br>東海大學<br>資訊管理學系<br>101<br>With the changes in the lifestyles of modern people and the improvement of life qualities, more and more people are capable of spending more money on their living environment; and, the needs for quality are increasing. To satisfy the modern consumers’ needs for more household products choices, home furnishing retailer industry not only grows rapidly, but also faces fierce competitions. If a new information technology can be incorporated into household stores, consumers will be able to shop in the stores more easily and conveniently. Accordingly, the Radio Frequency Identification System (RFID) has the strengths of fast reading speed and high identification degree can exactly provide
those services. It can increase the consumers’ satisfaction and their loyalty to particular store, which is an important target for the system.
The research uses the RFID technology to develop a home furnishing retailer shopping system. When people want to buy the products, this system will detect the desired commodity and send it to the smart shopping assistant by the sensor. After confirming the total cost and quantity of each product, other related commodities are recommended. Also, the customers can delete and edit the quantity in the process of buying things without the large shopping carts’ and the crowd’s running into and pushing one another on the smart shopping assistant. For the shopping mall, it can save the space for more diversified commodity display. In addition, it provides the applications of the smart phone for the user to prepare the buying list in advance and then upload it. As for check-out, consumers just need to transmit the data of the commodities to the warehouse end for preparations for, encasing, or even home delivery of the goods, so that the customers can buying all they need at one time quite easily.
18
CHE, SHIH-WEI, and 車世偉. "The Study of Returning Goods in Online Shopping Using Smart Contract." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/6ep6zj.
Full textAbstract:
碩士<br>實踐大學<br>資訊科技與管理學系碩士班<br>106<br>Along with the development of Internet, on-line shopping becomes a nature trend. More and more people take advantage of convenience and efficiency so as to make e-commerce prosperity. Payment issues became the first priority should be solved to guarantee the security and privacy. Variety of payment systems, such as SET and E-cash, have been proposed, unfortunately, not be widely accepted by customers to dominate the payment market and replace the using of cash. The Bitcoin which uses the technology of blockchain to activate the imaginary of payment for on-line transaction and to be alternative of the cash and on-line payment . The potential capabilities of blockchain are widely studied and discussed. A lot of applications have also been proposed using blockchain technology. Smart contract is one of them. The benefits of using smart contract include integration with IT technology to fulfill contract automatically and immediately, massive number of contract can be handled concurrently, and high accuracy.
Customer right protection such as goods return is always one of major concern for modern countries. It is difficult to protect customer right for Internet traction especially massive on-line shopping transaction. From customers’ point of view, returning goods is very difficult while performing on-line shopping such as the trust issues and arguments of shipping cost. On the other hand, the sellers also suffer the high damage of malicious consumers. Smart contract can be a suitable solution for this mechanism.
In our research, we use the shopping process of Taobao as the example of shopping platform. Insurance companies and logistic services are included to perform the goods return request. Smart contracts among the parties including buyer, seller, third-party payment companies, insurance companies, and logistic service companies to protect not only the customer right but also seller’s right.
19
ZiyueZhu and 朱子玥. "The Research of Customer Satisfaction and Repurchase Intention of Technology Smart Shopping Mall —A Case Study of Shanghai BUYNOW Shopping Center." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/a2uf97.
Full text
20
CHEN, JIA-CHEN, and 陳榎晨. "Applying Kansei Engineering to Design Shopping Service of Online-to-offline Smart Parcel Lockers." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/47rakx.
Full textAbstract:
碩士<br>國立臺北大學<br>企業管理學系<br>105<br>With the continuous increase of internet use in worldwide population, the Asia-Pacific region has become the biggest e-commerce market. Online shopping is an indispensable commercial activity in the daily life of most modern people. To satisfy the consumers, a novel e-commercial shopping service based on Online-to-Offline (O2O) smart parcel lockers is developed to provide a new shopping experience for the customers.
Recently, the O2O smart parcel lockers have been set in Taipei MRT stations extensively. Consumers can buy various products and recive various services through the smart parcel lockers. The smart parcel lockers provide room temperature, refrigeration and freezing storage cabinets. The most difference from the traditional e-commercial shopping activities is that after shopping online, consumers can pick their goods or accept other services by operating the smart parcel lockers in their convenient time and places. However, most people are not actually aware of this new way of shopping. It is crucial for the operators to realize what the key properties and perceptions really are and devote themselves to develop the O2O smart parcel lockers shopping service that most able to respond to customer desires.
Kansei Engineering is a customer-oriented technology for product development, which can transform customers’ real feelings into design elements. This research applied Kansei Engineering for new service design, and the service of O2O smart parcel lockers is the study target. After collecting customers’ Kansei perceptions and service properties, this research applied fuzzy-set qualitative comparative analysis (fsQCA) and regression analysis to analyze their relationships and study the willingness of customers to use the service. The results show how customers’ feelings relate to the shopping service of O2O smart parcel lockers and lead to customer using intention. This provides a reference for the development and improvement of relative industries and service models.
21
CHIEN, HUI-CHING, and 簡惠卿. "Study of Key Factor to Consumer Will of Shopping Smart Phone with Shooting Features." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/10755134820861287608.
Full textAbstract:
碩士<br>醒吾科技大學<br>行銷與流通管理系所<br>105<br>With incremental growth and innovation of technology, mobile phone has become a crucial necessity to people’s daily life in such era of focusing on information. Our mobile phones evolved from ones with function of making calls only to current smart phones, which have a complete range of features including but not limited to surfing, watching videos, social community, and shooting in addition to fundamental calls. Shooting is one of the most important features that all mobile phone brands come up for competition, such as hi-definition shooting & recording, hi-definition selfie function, human face identification, optical anti-shake, and so on. The subject of this study was to figure out the percentage of consumers contribute factors of differentiated shooting features to their shopping with the variation of shooting feature and specification made by each brand.
This study went through expert interview, reviewing developmental history of mobile phone/camera and literatures to develop 3 influential factors from 4 dimensions which affect consumer’s shopping for mobile phone with functional design of shooting, including mobile camera operation, brand, lens and feature of camera, thereby identifying the key among shooting related factors to consumer will of shopping and relationship of mutual influence among each factor through DEMATEL analysis. We may figure out from the results hereof consumer’s perception of smart phone’s shooting feature as a direction of manufacturer’s innovation and creation, bridging the designed camera on the mobile phone to what consumers need, thereby improving customer satisfaction.
Keywords: Shooting feature of smart phone, DEMATEL, consumer will
22
Chang, Wen-Lung, and 張文龍. "The Designing of a Big Data System for RFID-enabled Smart Shelves with Internet Shopping." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/04786498418469365583.
Full textAbstract:
碩士<br>國立勤益科技大學<br>工業工程與管理系<br>102<br>Internet shopping platform developed and convenience make our human life more convenient, the same problem exists one of the most important aspects of effective management of complex commodity items also operates online shopping platform, retailers and major discount stores, wisdom shelf so that operators can combine RFID inventory of goods and materials management placed to maximize efficiency, shorten the back end of the ship speed shopping platform to allow consumers to purchase goods made quickly.
And now developed online shopping daily trading volume is quite amazing, it's amazing the amount of data we call Big Data, the use of RFID Let us do every commodity convenient storage data processing, the use of RFID technology bring immediacy to grasp the dynamics of each commodity, like every piece of data, not only conducive to record material information, and can obtain real-time information on the dynamics of the commodity, so that businesses in the back-end operations more smoothly.
The system focuses on the auction platform product marketing and mass storage Tag information, the use of RFID allows users to more easily manage the product and do a lot of stored data. In this study, using Labview Visual programming language as RFID reader sitting reading a lot of goods, but will read and send data to the Mysql storage time Tag read clearly recorded, and finally to develop PHP pages allow users to monitor each user a the arrival time of goods and commodities, allowing users a clearer grasp product Information and data storage in order to make further use of the future.
23
Magazza, Gianmarco. "Digital spaces/ Axians "customer brand engagement" project: scenarios for sensing space at airport, shopping mall and college scale." Master's thesis, 2021. http://hdl.handle.net/10362/123034.
Full textAbstract:
Driven by the rise of technology the physical world becomes increasingly connected to the digital world. As a result, vast amounts of data from sensorial measurements are available waiting to be fully utilized. The “Customer Brand Engagement” project of Axians, the field lab partner, aims to create a system for the measurement of engagement. Understanding the customer on the inside through data from the outside, will lead to a deeper customer knowledge, which enables forming long lasting and meaningful connections between customers and brands. The available opportunities of such analytics technologies are being examined in the report.
24
Chen, Yi-Fan, and 陳一帆. "User Behavior of Shopping APP on smart phone-A case study of teachers in junior high school in Chungli city, Taoyuan County." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/6snjzp.
Full textAbstract:
碩士<br>萬能科技大學<br>資訊管理研究所在職專班<br>102<br>The purpose of this study was to investigate user behaviors of a Shopping APP. the study applied Technology Acceptance Model and analyzed user characteristics, perceived usefulness, perceived ease of use, behavioral intentions and user experience of the App by using descriptive statistics, ANOVA, T-test, correlation analysis and regression analysis.
Based on Technology Acceptance Model, the study explored the factors that affect why junior high school teachers used shopping APP. The objects were junior high teachers in Chungli City, Taoyuan County, the samples were 342 samples, 326 valid questionnaires, and the effective response rate was 98.74%. The results were as follow: (1) No significant differences were existed among the variables of the user characteristics (gender, age, the extent of the use of mobile networks and shopping APP frequency) and perceived usefulness and perceived ease of use. (2) Significant differences were existed on the use of the perceived ease of shopping APP for perceived usefulness, perceived usefulness on behavioral intention, perceived ease of use on behavioral intention, and behavioral intentions for practical use.
25
Chen, Yi-Shan, and 陳怡珊. "THE INFLUENCE OF SERVICE QUALITY, CORPORATE IMAGE, AND PERCEIVED VALUE ON CUSTOMER SATISFACTION AND REPURCHASE INTENTION：A CASE STUDY IN SMART PHONE SHOPPING APPS." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/267497.
Full textAbstract:
碩士<br>大同大學<br>事業經營學系(所)<br>107<br>Improving service quality and pursuing all-round customer satisfaction are important issues in business management. This study aims to explore the relationship between service quality, corporate image, and perceived value for customer satisfaction and repurchase intention. The characteristics of the mobile online shopping App are centered on the service "people", Therefore, if the mobile online shopping App wants to stand out in a competitive environment, Only by meeting the needs of different customers, providing diverse services and improving the quality of their services, and thus improving customer satisfaction, can we achieve the goal of sustainable operation. This study adopts a questionnaire survey method, which is based on consumers who have used mobile Internet shopping apps, total of 133 online questionnaires were distributed. Data analysis was performed using SPSS20.0 and AMOS20.0 statistical analysis software. The main research results show: (1) Service quality has a significant impact on customer satisfaction. (2) Corporate image has a significant impact on customer satisfaction. (3) Perceived has a significant impact on customer satisfaction. (4) Service quality has significant impact on repurchase intentions. (5) Customer satisfaction has a significant impact on repurchase intentions. (6) Perceived has a significant impact on repurchase intentions.
26
ROSSI, MARCO VALERIO. "Verso lo smart retailing. Uno studio esplorativo tra domanda e offerta nel contesto italiano." Doctoral thesis, 2019. http://hdl.handle.net/11573/1212947.
Full textAbstract:
Il lavoro indaga, adottando una prospettiva esplorativa, il tema dello smart retailing con particolare riferimento al contesto italiano. Lo smart retailing rappresenta oggi per le aziende la modalità principale con cui è possibile rendere le strutture aziendali omnicanali, ossia giungere alla creazione di un sistema di canali e di punti di contatto con i consumatori che siano tra di essi perfettamente integrati. Lo smart retailing consente alle aziende di conseguire questo nuovo obiettivo strategico attraverso lo strumento delle cosiddette in-store technologies, ossia tecnologie “smart” applicate nei canali fisici (punti vendita) delle aziende che consentono a queste ultime di poter interagire in maniera costante (seamless) e “ubiqua” (online e offline) con i propri consumatori. Data la novità del tema e la scarsa applicazione, ad oggi, delle in-store technologies nei punti vendita dei retailer italiani, il lavoro è stato volto ad esplorare le opinioni sia della domanda che dell’offerta in merito agli effetti dell’applicazione di in-store technologies nei punti vendita dei retailer italiani. Nel primo caso, i consumatori intervistati sono stati 46 giovani millennials in merito all’applicazione delle in-store technologies nei punti vendita monomarca dei retailer di fast fashion. Lo studio, volto a chiarire l’impatto di questi medium tecnologici sulla in-store experience e sulla store loyalty dei millennials, dimostra che le in-store technologies possono conferire numerosi benefici alle esperienze in store dei millennials, sia da un punto di vista utilitaristico (es. aumentando la facilità di reperire informazioni sui prodotti), che emozionale (es. aumentando il brand engagement) e sociale (es. invogliando i consumatori a recarsi con accompagnatori nel punto vendita per condividere la nuova esperienza di shopping “smart”). Le in-store technologies possono altresì rafforzare la fedeltà verso le marche preferite dai millennials, mentre non si rileva un effetto altrettanto forte nel caso in cui ad adottare queste tecnologie fossero retailer di cui i millennials non apprezzino il sistema d’offerta. Infine, con riferimento al lato dell’offerta, sono stati intervistati 13 esperti e consulenti di in-store technologies per il fashion retailing al fine di chiarire: 1) l’atteggiamento complessivo dei retailer di fast fashion italiani verso le in-store technologies; 2) le modifiche che dovrà subire il punto vendita in futuro per poter diventare “fattivamente” uno smart store; 3) quale possono essere le modalità di creazione di maggiore brand engagement nei millennials qualora un retailer decidesse di adottare queste tecnologie. I risultati mostrano una tendenziale resistenza dei retailer a valutare, oggi, come di valore strategico l’investimento in in-store technologies, che viene invece visto dal management in ottica per lo più tattica, di breve periodo e finalizzato al mero aumento del fatturato. In secondo luogo, la struttura organizzativa, assieme alla sua cultura, necessita di profondi ripensamenti a partire dal top management, il quale dovrà ripensare alcune figure manageriali (in particolare quelle legate all’IT e alla relazione con il cliente), introdurne di nuove (es. CDO) che consentano all’intera organizzazione di comprendere l’importanza dell’orientamento allo smart retailing e l’investimento in nuove competenze, in particolare nell’assunzione di data scientist. Il punto vendita “del futuro” sarà sottoposto a significativi cambiamenti che riguarderanno tanto i suoi aspetti strutturali (es. ridimensionamento della superficie calpestabile) quanto strategici (es. rendendolo il principale canale per svolgere comunicazione integrata di marketing). Infine, gli esperti convengono che le tecnologie mostrino un forte potenziale di creazione di maggiore coinvolgimento verso la marca nei millennials grazie alle nuove opportunità di intrattenimento, di personalizzazione dell’esperienza e dell’accresciuto livello di integrazione online-offline tra i canali e i customer touchpoints.
27
Deters, Isabel Kristin. "Automating shopping for consumer goods : the potential of IoT-enabled replenishments as a new business model in FMCG." Master's thesis, 2021. http://hdl.handle.net/10400.14/34889.
Full textAbstract:
Consumers increasingly value convenience and innovation when it comes to purchasing
decisions. Companies are aware that technology and digitalization play an important role in
individuals’ lives. In FMCG this trend is visible through increasing E-Commerce sales. The
next step for online and offline retailers and manufacturers to increase market share is to
automate repurchasing by offering replenishment solutions. Through IoT technology devices
are smart. They can interact and communicate when a product is running low so that the
purchase is automatically initiated without the customer manually ordering.
This thesis elaborates on how a replenishment technology can constitute a new business model
in FMCG and if it has the potential to become a commonly used model. The research consists
of several expert interviews and an online survey. Both methods seek to evaluate the
development of such a model; from the consumer’s perspective and from industry and topical
experts’ perspectives. The results reveal that consumers are not ready yet to replace
conventional shopping, especially when it comes to certain types of products. Additionally, the
technology is not fully ready yet for replenishments to take over physical and online shopping.
However, certain products in FMCG are suitable to run on such a model and it is likely, that
with progressing digitalization and consumer acceptance the model will develop further and
find its way into the individuals’ everyday lives.<br>Os consumidores cada vez mais valorizam a conveniência e a inovação nas suas decisões de
compra. As empresas estão conscientes de que a tecnologia e a digitalização desempenham um
papel importante na vida dos indivíduos. Na FMCG esta tendência é visível através do aumento
das vendas de E-Commerce. O próximo passo para retalhistas e fabricantes aumentarem as suas
quotas de mercado online e offline passa por automatizarem a recompra oferecendo soluções
de reabastecimento. Através da tecnologia IoT, os dispositivos são inteligentes. Podem
comunicar quando um produto está a ficar com pouco, para que a compra seja automaticamente
iniciada sem que o cliente encomende manualmente.
Esta tese desenvolve como uma tecnologia de reabastecimento pode constituir um novo modelo
de negócio em FMCG e se tem o potencial de se tornar um modelo de utilização comum. A
pesquisa consiste em entrevistas a peritos e num inquérito online. Ambos os métodos procuram
avaliar o desenvolvimento do modelo; pela perspetiva do consumidor e pela perspetiva dos
especialistas da atualidade e da indústria. Os resultados revelam que os consumidores ainda não
se sentem preparados para substituir as compras convencionais, especialmente para certos
produtos concretos. Adicionalmente, esta tecnologia ainda não está pronta para
reabastecimentos para assumir as compras físicas e online. No entanto, certos produtos em
FMCG têm aptidão para funcionar com este modelo e é provável que, com o progresso da
digitalização e a aceitação do consumidor, o modelo se desenvolva ainda mais e encontre o seu
caminho na vida quotidiana dos indivíduos.