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Journal articles on the topic 'Smart tourisme'

Author: Grafiati

Published: 7 July 2024

Last updated: 31 July 2025

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1

Guechtouli, Manel, Pierre Pire Lechalard, and Serge Miranda. "Innovation ouverte et smart tourism : quand les acteurs d’un territoire s’unissent pour un tourisme intelligent et durable." Gestion 2000 37, no. 4 (2020): 43. http://dx.doi.org/10.3917/g2000.374.0043.

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Azmi, Azila, and Johanna Adlin Ahmad. "Developing Malaysia's Smart Community-Based Tourism Model." Jurnal Intelek 17, no. 2 (2022): 102–12. http://dx.doi.org/10.24191/ji.v17i2.18172.

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Smart tourism is a 21st-century technological phenomenon where tourism suppliers and tourists are interconnected. The Malaysia National Tourism Policy’s 2020-2030 concurs that one of the tactical strategies to increase visitor’s economy in the rural areas is through ‘digitalization’. Parallel to this, community-based tourism’s (CBT) homestay programs have long been a government’s endeavor in assisting rural tourism’s economics. In heading towards smart tourism, CBT must be consistent with the progress. However, current investigation on CBT’s readiness to accept smart tourism in Malaysia is sti

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I Kadek Suyadnya, I Putu Satwika, and Bagus Wahyu Putu Nirmala. "ANALISIS KEPUASAN WISATAWAN TERHADAP LAYANAN TRANSPORTASI ONLINE UNTUK MOBILITAS PARIWISATA DENGAN METODE FUZZY SURVQUAL (STUDI KASUS PROVINSI BALI)." Smart Techno (Smart Technology, Informatics and Technopreneurship) 4, no. 1 (2022): 21–34. http://dx.doi.org/10.59356/smart-techno.v4i1.55.

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Development of technology and information in the modern era that is now sophisticated, the dissemination and receipt of information is now very easy for everyone to do. Technological advances have also led to trends in the use of information technology in various aspects and the media globally. One aspect of the use of this technology can be used in the field of tourism which is commonly referred to as smart tourism where in general smart tourism aims to develop infrastructure and information and communication capabilities in order to improve management/governance, facilitate service/product i

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Chandra Wulandari, Ni Made Estiyanti, S.E., M.Si., Ak, and I Nyoman Yudi Anggara Wijaya, S.Kom., M.T. "ANALISIS DAN PERANCANGAN E-CRM WAKAGANGGA MENGGUNAKAN METODE FRAMEWORK OF DYNAMIC CRM." Smart Techno (Smart Technology, Informatics and Technopreneurship) 3, no. 1 (2021): 5–12. http://dx.doi.org/10.59356/smart-techno.v3i1.29.

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In terms of data processing and decision making for an agency, institution or business entity requires a lot of consideration. In the field of tourism, making decisions to be able to attract tourists requires various data, for example the small amount of consumer bio data and the things they like. Hospitality is one of the attributes in tourism that also requires processing of consumer data so that it can help hotels get more and of course loyal customers. ECRM is the right method in terms of processing this data, so that the hotel can be better.

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FAUR, Monica. "SMART TOURISM DESTINATION." ANNALS OF THE UNIVERSITY OF ORADEA. ECONOMIC SCIENCES 30, no. 2 (2021): 89–94. http://dx.doi.org/10.47535/1991auoes30(2)009.

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The dynamic of the contemporary society has determined the implementation of the technology in all areas of activity. The tourism sector has answered the new challenges by offering some alternatives aimed at ensuring the increase of the tourism destinations competitiveness: using ICT to collect data, information about tourists, using new technologies in order to increase tourists’ satisfaction and locals’ welfare; the interconnectivity of the interested parties (authorities, tourism service providers, tourists, locals) through digital platforms; offering a unique experience, customized service

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Lagier, Jo�lle, and Nathalie Montargot. "Quelle est la vision des acteurs publics, institutionnels et priv�s sur l�int�gration du tourisme dans la smart city�?" Management & Avenir N�107, no. 1 (2019): 13. http://dx.doi.org/10.3917/mav.107.0013.

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Rafdinal, Wahyu. "Is smart tourism technology important in predicting visiting tourism destination? Lessons from West Java, Indonesia." Journal of Tourism Sustainability 1, no. 2 (2021): 102–15. http://dx.doi.org/10.35313/jtos.v1i2.20.

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This study analyzes tourist behavior in visiting tourism destinations influenced by smart tourism technology and uses the technology acceptance model (TAM) as a model for acceptance of smart tourism technology. This study used a sample of 324 tourists in West Java Province, Indonesia. Partial least square is applied to assess the relationship between smart tourism technology, perceived usefulness, perceived ease-of-use, travel intention, and visiting tourism destinations. The results of this study have revealed that the integration of TAM and smart tourism technology provides a complete explan

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Yin, Yue, Junjie Gao, and Younghwan Pan. "What Impacts Tourists’ Co-Creation Experiences in Smart Tourism Destinations? A Mixed Methods Research from Four Chinese Smart Tourism Destinations." Tourism and Hospitality 5, no. 4 (2024): 1327–43. https://doi.org/10.3390/tourhosp5040074.

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In smart tourism, co-creation involves a collaborative effort among tourists, tourism service providers, and other stakeholders to enhance tourism experiences. This study aims to examine the factors influencing tourists’ co-creation experiences in smart tourism destinations through exploratory sequential mixed methods research. Participants who visited four Chinese smart tourism destinations took part in two study phases. In the first phase, eleven individuals identified the following five dimensions that might affect tourists’ co-creation experiences: smart environment; interactive activity;

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Pai, Chen-Kuo, Yumeng Liu, Sangguk Kang, and Anna Dai. "The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention." Sustainability 12, no. 16 (2020): 6592. http://dx.doi.org/10.3390/su12166592.

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The rapid advancement of smart tourism technology brings new opportunities for tourism development. More travel destinations are relying on smart technology to attract more tourists to visit and enrich their travel experience. The main purpose of this study was to explore whether tourists are satisfied with their smart tourism technology experience (i.e., informativeness, accessibility, interactivity, personalization, and security). This study also investigated the impact of smart tourism technology experience on tourists’ happiness and revisit intention. This study used a structural equation

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Jung, San-Seol, and Hoon Lee. "Impact of smart tourism technology on tourists' subjective well-being: An extended TRAM approach using structural equation modeling and random forest analysis." Tourism Sciences Society of Korea 48, no. 2 (2024): 31–60. http://dx.doi.org/10.17086/jts.2024.48.2.31.60.

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Recent technological advancements have rapidly reshaped the tourism landscape, leading to an increased focus on smart tourism research and the development of global smart tourism policies. However, existing literature predominantly addresses technological and economic aspects from suppliers' perspectives, often overlooking tourists' experiences. This study adopts the 'extended TRAM model' and empirically explores key factors influencing a smart tourism environment for tourists and their impact on happiness perception. By surveying 420 domestic tourists using smart tourism technology, the analy

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Matyusupov, Bunyod, Elbek Khodjaniyazov, Manzura Masharipova, and Firuz Gurbanov. "The concepts of Smart cities, Smart Tourism Destination and Smart Tourism Cities and their interrelationship." BIO Web of Conferences 82 (2024): 06015. http://dx.doi.org/10.1051/bioconf/20248206015.

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Because of the dramatic urbanization processes and increasing number of the population, cities are required to develop complex strategies and innovative plans for their future. Advancing technologies are causing the transformation of cities into smart cities and the recent trend of tourism research shows the potential relationship of smart cities with tourism. In this article, the content of the concepts of smartness, smart tourism destination (STD), smart city, smart tourism cities, their interdependence and importance are studied. Furthermore, the purpose of this study is to explore what STD

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Syafrizal, Permana Honneyta Lubis, and Ahmad Nizam. "THE EFFECT OF DESTINATION IMAGE AND SMART TOURISM TECHNOLOGY ON INTENTION TO REVISIT THROUGH SOCIAL MEDIA ON MANGROVE ECOSYSTEM TOURISTS IN ACEH JAYA REGENCY." International Journal of Business Management and Economic Review 05, no. 03 (2022): 25–36. http://dx.doi.org/10.35409/ijbmer.2022.3387.

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This study examines the effect of destination image and smart tourism technology on intention to revisit through social media on tourists from the mangrove ecosystem in Aceh Jaya Regency, Indonesia. The population was tourists who are traveling and tourism actors in Aceh Jaya Regency so the number of samples was not known with certainty. This was the kind of Non-Probability Sampling and to answer this problem the authors used the purposive sampling technique. In this study, there were 23 indicators. The technique of determining the number of samples was by 10 x 23 indicators so that a total of

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Bian, Wenlong, and Lijun Zhou. "Research on the application behavior of smart tourism of tourists in the context of pandemic prevention and control." Smart Tourism 3, no. 2 (2022): 7. http://dx.doi.org/10.54517/st.v3i2.2149.

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<p>The outbreak of the COVID-19 has severely damaged the tourism industry. However, smart tourism has become a new support for the development of the current tourism industry by virtue of its advantages in epidemic prevention and control and tourism format innovation. Tourists are the core of smart tourism services. Therefore, based on UTAUT theory, this paper discusses the application behavior of tourists’ smart tourism during the epidemic. The factors that affect the application willingness of tourists’ smart tourism are perceived security, effort expectation, performance expectation a

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Kang, Hoon-chul, Myeong-Cheol Jwa, and Jeong-Woo Jwa. "The task-oriented Smart Tourism Chatbot Service." International Journal of Membrane Science and Technology 10, no. 4 (2023): 235–43. http://dx.doi.org/10.15379/ijmst.v10i4.1888.

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The smart tourism service provides tourists with a travel planner service before the trip and a tour guide service during the trip. Smart tourism chatbot service can easily and conveniently provide smart tourism services to tourists along with smart tourism apps. In this paper, we develop the smart tourism platform and propose the task-oriented smart tourism chatbot service that efficiently provides tourism information provided by smart tourism apps to users. The smart tourism platform consists of the smart tourism chatbot and smart tourism information systems. The smart tourism chatbot system

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Novianti, Syifaa, Eko Susanto, and Wahyu Rafdinal. "Predicting Tourists’ Behaviour Towards Smart Tourism: The Case in Emerging Smart Destinations." Journal of Tourism Sustainability 2, no. 1 (2022): 19–30. http://dx.doi.org/10.35313/jtospolban.v2i1.30.

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This paper aims to investigate the tourist behaviour towards smart tourism in the case of emerging smart destinations. The extended model of theory of planned behaviour (TPB) is proposed as a tool to predict the relationship between applying smart tourism technology and tourist behaviour in selecting and visiting the destination. Using the city of Bandung, Indonesia as a case study, data was collected using a structured questionnaire from 524 domestic tourists in several emerging smart destinations. The confirmatory factor analysis was utilised to test the construct validity and reliability of

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Prasetyo, Hendi, and Muhammad Bachtiar Rifai. "Urgensi implementasi smart tourism untuk kemajuan pariwisata Indonesia." Journal of Tourism and Economic 5, no. 2 (2023): 147–60. http://dx.doi.org/10.36594/jtec.v5i2.157.

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In order to advance Indonesian tourism, it is necessary to implement smart tourism. The purpose of this study is to describe the urgency of implementing smart tourism for the advancement of Indonesian tourism. This research is qualitative research with descriptive analysis and using literature study data collection techniques. The results of the research that has been carried out show that the existence of smart tourism is basically an effort to meet the needs of tourists by combining information technology devices. Tourists currently need travel application facilities in order to facilitate t

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Hendi Prasetyo and Muhammad Bachtiar Rifai. "Urgensi implementasi smart tourism untuk kemajuan pariwisata Indonesia." Journal Of Tourism And Economic 5, no. 2 (2022): 147–60. http://dx.doi.org/10.36594/jtec/5zvqmg87.

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In order to advance Indonesian tourism, it is necessary to implement smart tourism. The purpose of this study is to describe the urgency of implementing smart tourism for the advancement of Indonesian tourism. This research is qualitative research with descriptive analysis and using literature study data collection techniques. The results of the research that has been carried out show that the existence of smart tourism is basically an effort to meet the needs of tourists by combining information technology devices. Tourists currently need travel application facilities in order to facilitate t

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18

Jeong, Miyoung, and Hyejo Hailey Shin. "Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions." Journal of Travel Research 59, no. 8 (2019): 1464–77. http://dx.doi.org/10.1177/0047287519883034.

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This study attempts to assess how tourists use smart tourism technologies at destinations and measure the effects of STT usage on overall travel experience and future revisit intention. Although STTs have received growing attention, little research has evaluated tourists’ experience with STTs available at various smart tourism destinations and potential consequences. Building on studies on online tourism information sources, this study develops a conceptual framework to test hypotheses related to STT experiences and consequences. Based on an online survey with travelers to top five US smart ci

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Muharis, Mohamed1 Ahmad Edwin Mohamed2* Norhanim Abd Razak3. "A FRAMEWORK TO ASSESS THE EFFECTS OF SMART TOURISM ATTRIBUTES AND TECHNOLOGY ACCEPTANCE MODEL ON TRAVEL EXPERIENCE IN MALAYSIA." ISRG Journal of Economics, Business & Management (ISRGJEBM) II, no. VI (2024): 99–105. https://doi.org/10.5281/zenodo.14195341.

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<strong>Abstract</strong> <em>Smart tourism has been chosen as one of the key transformation strategies outlined in the National Tourism Policy 2020-2030. Currently, international tourists are very tech-savvy and demand destinations to be equipped with the latest ICT applications that make their travel more convenient. However, little is known about international tourists' experience using smart tourism technologies in Malaysia. Several reports suggest that many problems associated with local ICT systems and infrastructure are still unresolved. Among others are poor internet connectivity, inco

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Hien, Hoang Ngoc, and Pham Huong Trang. "Decoding smart tech's influence on tourist experience quality." Asian Journal of Business Research 14, no. 1 (2024): 97–119. http://dx.doi.org/10.14707/ajbr.240167.

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Smart tourism technology has sparked a profound transformation within the tourism sector, notably enhancing the quality of the tourist experience, satisfaction levels, and the inclination to revisit among those exploring Ho Chi Minh City, Vietnam. This research examines the impact of smart tourism technology on these critical aspects and discusses its implications for the city's tourism landscape. A sample of 418 tourists who explored Ho Chi Minh City participated in this study, providing data through a quantitative research approach. The research findings highlight the positive impact of inte

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Ho, Ping-Tsan. "Smart Tourism Recommendation Method in Southeast Asia under Big Data and Artificial Intelligence Algorithms." Mobile Information Systems 2022 (April 15, 2022): 1–11. http://dx.doi.org/10.1155/2022/4047501.

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Smart tourism recommendation refers to supplementing suggestions for tourists’ self-service sightseeing plans based on Internet technology, and recommending more effective and practical tourism information. This paper uses big data and artificial intelligence algorithms to study the smart tourism recommendation method in Southeast Asia. First of all, this paper gives a brief overview of the definition and classification of big data and artificial intelligence algorithms and then introduces tourism resources and smart tourism in Southeast Asia. Finally, this paper conducts a comparative experim

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KUSDIBYO, Lusianus, Wahyu RAFDINAL, Eko SUSANTO, Rina SUPRINA, Ikhsan NENDI, and Abdurokhim ABDUROKHIM. "How Smart Are You at Traveling? Adoption of Smart Tourism Technology in Influencing Visiting Tourism Destinations." Journal of Environmental Management and Tourism 14, no. 4 (2023): 2015. http://dx.doi.org/10.14505/jemt.14.4(68).13.

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This study analyses smart tourism technology adoption's role in influencing visiting destinations by providing unity to the technology acceptance model (TAM) mechanism and the model theory of planned behaviour (TPB), using 324 samples of tourists from Indonesia. This study uncovers eight dimensions of innovative tourism technology by applying exploratory factor analysis. A variance-based structural equation model is used to evaluate the model and test hypotheses. This study reveals that the integrated TAM and TPB model can better explain smart tourism technology adoption and visiting tourism d

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Mo, Jianghong, and Fei Ren. "Analysis on the Countermeasures of Optimizing Urban Tourism Public Service System under the Background of Smart City." Complexity 2021 (February 26, 2021): 1–13. http://dx.doi.org/10.1155/2021/6642404.

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At present, there are problems in the construction of the tourism public service system such as poor coordination and coordination among various departments, lack of resource integration mechanism, and low level of information of tourism public services. Therefore, by analysing the problems existing in the tourism public service system in the context of smart cities, this paper puts forward strategies to optimize the tourism public service system. First, we build a smart tourism public service system platform for overall development and optimize the tourism public service platform. Secondly, b

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Ionescu, Ana-Maria, and Flavius Aurelian Sârbu. "Exploring the Impact of Smart Technologies on the Tourism Industry." Sustainability 16, no. 8 (2024): 3318. http://dx.doi.org/10.3390/su16083318.

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The implementation of smart technologies in the tourism industry has become a new trend. This is aimed at enriching tourists’ experiences and improving their satisfaction. The purpose of the present paper is to enhance tourists’ experiences and to increase tourists’ satisfaction using smart technologies and to identify experts’ perspectives regarding the use of these technologies. This research was conducted using quantitative and qualitative research. In the process of data collection, the research involved a questionnaire which focused on tourists’ experiences with various smart technologies

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Evelyn, Aurelia, Siti Rahayu, and Veny Megawati. "Factors that influence revisit intention based on tourist perceptions in Bali." Southeast Asian Journal of Service Management 1, no. 1 (2024): 1–11. https://doi.org/10.24123/seajsm.v11.

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The presence of smart tourism technology in Indonesia has brought forth numerous innovations in creating memorable vacation experiences, especially in the current era. Bali, being one of Indonesia's popular islands with a variety of attractions, has experienced the impact of smart tourism. This is evident in tourists booking flights online. This study aims to analyze the influence of perceived smart tourism technology (PSTT) on travel experience satisfaction, tourists' happiness, and revisit intention in Bali. The research is quantitative and involves four variables: perceived smart tourism te

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Jia, QiaoRan, YiLin Cui, E. N. X. U. A. N. LIU, et al. "Construction and Design of a Smart Tourism Model Based on Big Data Technologies." Mobile Information Systems 2022 (May 5, 2022): 1–7. http://dx.doi.org/10.1155/2022/1120541.

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With the continuous advancement in technology, the tourism sector has developed to become one of the most important sectors globally in the modern period. These factors have given rise to the concept of “smart tourism,” which can be described as a step forward from conventional tourism. To achieve a true smart tourism experience, the appropriate services must be supplied to the correct user at the right time and in the most efficient and feasible manner. Keeping the importance of technology and tourism in consideration, the proposal and penetration of innovation-driven development strategies a

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Zheng, Yuxiang, and Yue Wu. "An investigation of how perceived smart tourism technologies affect tourists’ well-being in marine tourism." PLOS ONE 18, no. 8 (2023): e0290539. http://dx.doi.org/10.1371/journal.pone.0290539.

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Tourism industry is the first of the five happiness industries, playing a crucial role in enhancing people’s well-being and happiness. Its high-quality development cannot be achieved without the use of emerging technologies, and today people have greatly improved the quality and happiness of tourism through smartphones, artificial intelligence, virtual reality and other technologies. Building smart marine tourism also requires widespread use of smart tourism technology. The study aims to examine the implications of perceived smart tourism technologies for tourist well-being in marine tourism,

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Singh, Dr Gurdip. "Smart Tourism: An Overview on Tourist Perception with Special Reference to Himachal Pradesh." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 04 (2024): 1–5. http://dx.doi.org/10.55041/ijsrem29942.

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The swiftly growing concept of "Smart Tourism" utilizes advanced technologies to enhance the overall travel experience. It is important to comprehend how tourists view smart tourism initiatives in Himachal Pradesh, a popular Indian holiday spot known for its breathtaking scenery and cultural significance, to promote sustainable development and visitor satisfaction. This article's aim is to give an overview of the unique tourism initiatives in Himachal Pradesh and explore how tourists perceive and interact with them. This study aims to explore the benefits and challenges of implementing smart t

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Li, Hong. "Study on the Development Model of Rural Smart Tourism Based on the Background of Internet of Things." Wireless Communications and Mobile Computing 2022 (April 22, 2022): 1–6. http://dx.doi.org/10.1155/2022/9688023.

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In recent years, the domestic self-help tourism market has developed rapidly, so it is necessary to develop a tourism guidance system based on the Internet of Things. The brilliant smart tourism has emerged under this background. This is a low-carbon smart operation model that integrates technology and management, that is, using big data technology as the basis to make traditional rural tourism and digitization more intelligent. Smart tourism can play a very good role in improving the management of rural tourism, developing rural economy, and improving tourism management and services, thereby

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Le, Thai Son1* Huynh Diep Tram Anh2. "EFFECTS OF SMART TOURISM APPLICATIONS - DESTINATION IMAGE – TOURISTS' PERCEPTION OF CHOOSING PLACE TO VISIT." ISRG Journal of Arts Humanities & Social Sciences (ISRGJAHSS) II, no. I (2024): 398–406. https://doi.org/10.5281/zenodo.10686482.

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<em>This paper investigates how Smart Tourism Applications (STA) and Information Quality (IQ) affect Can Tho destination images as a tourism destination and the decisions of tourists who choose to visit. Based on previous research on smart tourism applications, this paper proposes a model to test the impacts of STA and IQ on enhancing the image of Can Tho destinations and tourists' choice to visit. Based on 400 questionnaires collected from tourists who visited Can Tho between April and June/2023, this paper analyzes the factors that impacted tourists' choices. The findings reveal that (1) Sma

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Heidari, Majid, Daniele Verderese, and Marialuisa Saviano. "Exploring the contribution of neuroscientific approach to sustainable smart tourism." ITM Web of Conferences 62 (2024): 03001. http://dx.doi.org/10.1051/itmconf/20246203001.

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A recent development in the tourism industry is integrating smart technology into prominent destinations to provide personalized experiences for visitors and improve their satisfaction. As a result of smart destinations, knowledge and expertise are available to all parties involved, allowing for the constant transformation of activities by engaging tourists in actively co-creating their experiences. Significant beneficiaries, such as visitors, service providers, and destination marketing organizations, participate in the smart tourism ecosystem’s combination of systems, structures, and technol

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Widiastuti, Fitri, Idham Khalik, and Sylvia Kartika Wulan Bhayangkari. "Smart Tourism Implementation: Tourism Management During The Covid-19." Jurnal Manajemen Bisnis 10, no. 2 (2023): 570–77. http://dx.doi.org/10.33096/jmb.v10i2.534.

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Indonesia's tourism sector can be said to be superior to other countries, one of which is in Kerinci Regency, Jambi Province. This district made a breakthrough in creating a new environment for the world of tourism through smart tourism. Smart Tourism is a pillar of a smart city and an important element of a smart economy. This platform integrates the role of information technology in providing information services on the diversity of tourism offered, cultural, religious, heritage, culinary, and natural tourism for visiting tourists and reviving tourism which had been halted due to the COVID-1

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Islam, Mohammad Shahidul. "Decoding tourist experiences in the digital age: An introductory guide to conducting interviews in smart tourism research." Smart Tourism 5, no. 1 (2024): 2533. http://dx.doi.org/10.54517/st.v5i1.2533.

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<p>This paper introduces a comprehensive interview guide aimed at enhancing smart tourism research. It discusses the integration of digital technology in tourism, highlighting the importance of understanding tourists’ experiences in this evolving landscape. By focusing on qualitative research through interviews, the study delves into tourists’ perceptions, attitudes, and behaviors toward technology in tourism. It underscores the necessity of a flexible and thorough interview guide for capturing the complexities of digital transformation in the tourism industry, providing valuable insight

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CZYZ, Meryem, and Mohsin JAVED. "REVOLUTIONIZING TRAVEL: THE ROLE OF SMART TOURISM TECHNOLOGIES IN ENHANCING TOURIST SATISFACTION AND SHAPING SUSTAINABLE DESTINATION IMAGES: INSIGHTS FROM ISTANBUL." GeoJournal of Tourism and Geosites 58, no. 1 (2025): 446–55. https://doi.org/10.30892/gtg.58141-1426.

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Smart tourism technologies (STT) play a crucial role in enhancing traveler experiences by providing personalized, efficient, and data-driven services. Such technologies help tourism firms to optimize resource management, improve accessibility, and foster innovation in the industry. Keeping in view such an enhanced significance, this paper explores the role of smart tourism technologies (STT) on the perceived value experience of STT, tourists’ experience satisfaction, and the sustainable image of a famous tourist destination. The role of smart tourism technologies was assessed by their attribut

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Choi, Dong-Heui. "Research on the Activation of Smart Tourism Using Information and Communication Technology (ICT)." Journal of Computational and Theoretical Nanoscience 18, no. 5 (2021): 1640–45. http://dx.doi.org/10.1166/jctn.2021.9605.

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The purpose of this study is to identify how smart tourism information technology based on ICT influences on the satisfaction of smart tourism as recognized by tourists with an experience of using ICT smart tourism service to promote ICT-based smart tourism and suggest implications based on them. For this, survey was conducted in the period of 54 days from December 9, 2019, to January 31, 2020. Total 250 copies were distributed that 218 copies were collected. Among them, 18 copies with incomplete responses were excluded that total 200 copies were used for empirical analysis. According to the r

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Ko, Tae-Seung, Myeong-Cheol Jwa, and Jeong-Woo Jwa. "Tourism Information QA Datasets for Smart Tourism Chatbot." International Journal of Membrane Science and Technology 10, no. 1 (2023): 243–48. http://dx.doi.org/10.15379/ijmst.v10i1.1451.

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Smart tourism uses artificial intelligence (AI) technology to provide easy and convenient travel services to tourists. The task-oriented chatbot system is a way to provide tourists more efficiently with travel services that were previously provided on the web or apps. In this paper, we develop the question answering (QA) dataset for an AI-based tourism information chatbot system. The tourism information QA dataset is developed in JSON format of KLUE MRC based on the tourism information database and tourism knowledge base built for smart tourism apps and rule-based chatbot services, respectivel

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Feng, Ye. "Application of Cloud Service in Smart Tourism Management Based on Weighted Average Algorithm." Mathematical Problems in Engineering 2022 (September 7, 2022): 1–9. http://dx.doi.org/10.1155/2022/8355421.

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Tourism has become the main force driving urban economic development. However, there are problems such as low utilization rate of tourism resources and inconsistency of tourism information. The new smart tourism management model can sense tourism resources, tourist information, tourism development, and other information in a timely manner through terminal devices such as the Internet. The core of smart tourism management is to obtain travel information of travelers through cloud service technology, organize travel information, and recommend personalized travel plans for travelers. Apply cloud

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Won, Dong Ho, Yoonkyoung Hwang, and Namho Chung. "The Effect of Tourists’ Brand Experience in Incheon Smart Tourism City on Trust, Identification, and Loyalty." Convergence Tourism Contents Society 10, no. 3 (2024): 21–38. https://doi.org/10.22556/jctc.2024.10.3.21.

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Purpose: This study explores how different dimensions of brand experience influence tourist trust and loyalty in smart tourism cities. Using the Stimulus-Organism-Response(SOR) framework, the study examines sensory, emotional, behavioral, and intellectual brand experiences and their effect on the identification and loyalty of tourists within the evolving landscape of smart tourism. Methods: The study utilized a survey distributed through the Embrain online platform to Korean individuals experienced with smart tourism cities. A total of 310 valid responses from 342 collected were analyzed using

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Yanti, Dewi. "Potensi Kabupaten Simalungun dalam Menerapkan Konsep Smart Tourism melalui Infrastruktur TIK." Jurnal Akademi Pariwisata Medan 10, no. 1 (2022): 18–36. http://dx.doi.org/10.36983/japm.v10i1.177.

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The advantages of the tourism sector are currently experiencing expansion and ongoing consideration compared to the manufacturing sector. In the current tourism development, various regions offer advanced and innovative services through the application of the so-called Technology and Communication for tourists who often use Smart Tourism. Currently, the implementation of the Smart Tourism platform is mostly applied in urban tourist areas that have complete basic infrastructure, a good transportation system, the availability of adequate Information and Communication Technology infrastructure, a

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Azis, Nasir, Muslim Amin, Syafruddin Chan, and Cut Aprilia. "How smart tourism technologies affect tourist destination loyalty." Journal of Hospitality and Tourism Technology 11, no. 4 (2020): 603–25. http://dx.doi.org/10.1108/jhtt-01-2020-0005.

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Purpose The purpose of this study is to investigate how smart tourism technologies and memorable tourism experiences affect tourist satisfaction and tourist destination loyalty. Design/methodology/approach A total of 600 questionnaires were distributed, 360 were returned (60% response rate) and a covariance-based structural equation modeling technique was used to test the hypotheses. Findings The results of this study explain that smart tourism technologies and memorable tourism experiences play essential roles in enhancing tourist satisfaction and tourist destination loyalty. Practical implic

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Díaz-Parra, Ocotlán, Juan M. Xicotencatl-Pérez, Julio C. Ramos-Fernández, et al. "Smart White Cane for Visually Impaired People for Hearing Recreation in Tourist Environment." International Journal of Combinatorial Optimization Problems and Informatics 14, no. 2 (2023): 3–17. https://doi.org/10.61467/2007.1558.2023.v14i2.348.

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The tourist cities apply technologies to strengthen and facilitate the communication of the tourists with the sporting, cultural, scientific and other aspects of a city. Smart tourism is the innovation and the adoption of information and communication technologies in tourism. The Smart white cane gives smart tourism to Blind people. The smart white cane is a white cane for blind people supplemented with Electronic Travel Aids, Electronic Orientation Aids, and Position Locator Devices. This paper proposes a smart white cane for visually impaired people for hearing recreation in tourist environm

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Shen, Shiwei, Marios Sotiriadis, and Qing Zhou. "Could Smart Tourists Be Sustainable and Responsible as Well? The Contribution of Social Networking Sites to Improving Their Sustainable and Responsible Behavior." Sustainability 12, no. 4 (2020): 1470. http://dx.doi.org/10.3390/su12041470.

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A key strategic aim of tourism destinations within the smart tourism paradigm is to achieve efficient, responsible and sustainable use of tourism resources. This aim can be achieved by promoting the appropriate practices and making tourists co-managers, co-designers and co-creators of tourism experiences. This paper argues that smart tourism destinations should manage their resources in a sustainable way and that smart technologies can make their contribution. Could a smart technology such as social media/social networking sites make a contribution to sustainable tourism within the smart touri

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Musamba Ponyo Lucien,, Musamba Ponyo Lucien,, Margaret Kareyo Margaret Kareyo, and Dr Basake Julius Alochere Dr Basake Julius Alochere. "Budgetary control practices and organizational performance of selected higher learning institutions in Goma, Democratic Republic of Congo." International Journal of Business and Management Invention 14, no. 5 (2025): 20–29. https://doi.org/10.35629/8028-14052029.

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The objective of the study is to examine the relationship between budgetary control practices and the organizational performance of selected higher learning institutions in the city of Goma, DRC. This study was conducted in three higher learning institutes such as the Institut Supérieur d’Informatique et de Gestion, the Institut Supérieur de Commerce, and the Institut Supérieur de Tourisme in Goma town. The target population comprised 428 respondents from which a sample size of 207 respondents were selectedbased on their rankings as follows: members of the management committee and administrati

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LE, Toan Duc, Tuan Anh LE, Hai Thanh VO, Vu Tuan HO, and Son Xuan PHAM. "ANTECEDENTS OF TOURISTS’ LOYALTY: THE ROLE AND INFLUENCE OF TOURISM PRODUCTS, DESTINATION IMAGE IN HOIAN WORLD CULTURAL HERITAGE SITE." GeoJournal of Tourism and Geosites 47, no. 2 (2023): 573–83. http://dx.doi.org/10.30892/gtg.47225-1057.

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The study’s aim is to examine the antecedents of destination loyalty, and considers the role and influence of tourism products and destination image to international tourisms’ loyalty in case of HoiAn World Cultural Heritage Site. The study suggested an integrated approach to understand tourists’ loyalty model and investigate the empirical evidence about the relationship among tourism products, destination image, risk perception, tourist experience, destination satisfaction and tourists’ loyalty. This study also mentions important questions concerning how tourism products, destination image, t

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Ashari, Ilham Firman. "Implementation of Cyber-Physical-Social System Based on Service Oriented Architecture in Smart Tourism." Journal of Applied Informatics and Computing 4, no. 1 (2020): 66–73. http://dx.doi.org/10.30871/jaic.v4i1.2077.

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One of the biggest attractions in the tourism industry in Bandung is nature tourism. There is still such a constraint related to get information about nature tourism in Bandung because new attractions in Bandung always appear every year. This is felt particularly for foreign tourists outside of Bandung. Tourists are still confused to find new and popular tourist attractions, which are places that are worth visiting or not. By implementing Cyber-Physical-Social System (CPSS) with a new approach that is emphasized on social aspect in smart tourism based on Service Oriented Architecture (SOA) as

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Tirtosetianto, Raden Hario, Anggita Sonya, and Hastirin Widiastuti. "PEMANFAATAN SISTEM INFORMATIKA, TATA KELOLA WISATA DAN SMART TOURISM TERHADAP PROMOSI PARIWISATA, STUDI KASUS PARIWISATA DI SINGAPURA." Akademika 22, no. 2 (2024): 60–72. http://dx.doi.org/10.51881/jak.v22i2.130.

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This study centers on the utilization of information systems, tourist administration, and the notion of smart tourism to enhance tourism promotion in Singapore. This research employs a qualitative methodology to investigate the application of different technologies and governance practices in order to enhance the effectiveness of tourism promotions and their impact on tourists' perceptions and experiences. Data was gathered in Singapore through a case study, utilizing in-depth interviews and participant observation techniques. The stakeholders involved in the tourism industry, such as destinat

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Tang, Ruomei, Chenyue Huang, Xinyu Zhao, and Yunbing Tang. "Research on Smart Tourism Oriented Sensor Network Construction and Information Service Mode." Sensors 22, no. 24 (2022): 10008. http://dx.doi.org/10.3390/s222410008.

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Smart tourism is the latest achievement of tourism development at home and abroad. It is also an essential part of the smart city. Promoting the application of computer and sensor technology in smart tourism is conducive to improving the efficiency of public tourism services and guiding the innovation of the tourism public service mode. In this paper, we have proposed a new method of using data collected by sensor networks. We have developed and deployed sensors to collect data, which are transmitted to the modular cloud platform, and combined with cluster technology and an Uncertain Support V

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Lee, Tsung-Hung, and Fen-Hauh Jan. "Development and Validation of the Smart Tourism Experience Scale." Sustainability 14, no. 24 (2022): 16421. http://dx.doi.org/10.3390/su142416421.

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Smart technology has been introduced in the tourism industry for several decades. Nature-based tourism destinations contribute to environmental education and sustainable tourism. Tourism experiences have been extensively assessed in past research; however, no studies have clarified the conceptualization and research instruments of smart tourism experiences, especially in nature-based tourism contexts. To fill this research gap, the present study aimed to develop a valid scale to evaluate the smart tourism experience of nature-based tourists. In study 1, a 32-item research instrument was develo

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Nezai, Azzeddine, Noureddine Abdellah, and Kada Yazid. "The potential offered by smart cities to promote smart tourist destinations." Technium Social Sciences Journal 22 (August 9, 2021): 651–66. http://dx.doi.org/10.47577/tssj.v22i1.4245.

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Abstract. The digital revolution has radically changed the world, as new digital technologies have introduced important innovations in factories, hospitals and schools, especially cities, improving the efficiency of city operations and life quality of its citizens and visitors. This study is a demonstration of the capabilities provided by smart cities to promote smart tourism through global experiences, where the study concluded that the inclusion of smart city determinants will make it a smart tourism destination and thus realize the concept of smart tourism as part of smart city, and improve

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Bhuiyan, Kamrul Hasan, Israt Jahan, Nurul Mohammad Zayed, et al. "Smart Tourism Ecosystem: A New Dimension toward Sustainable Value Co-Creation." Sustainability 14, no. 22 (2022): 15043. http://dx.doi.org/10.3390/su142215043.

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Changes in information technology have a great influence on people’s preferences and lifestyles. Smart devices and technologies have taken the conventional way of traveling into a smart tourism system. The aim of this paper is to examine smart tourism, the integration of different activities of different tourism service providers, and their interactions with tourists. It also finds out the smart tourism tools, how they are being used by different actors, how the tourist and the network perceived and interact with them for making up a smart tourism ecosystem, and finally how they create the sus

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