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1

Figg, Malcolm John. "Reengineering the business processes in small, medium and micro enterprises (SMME'S) in order to improve profitability." Thesis, Port Elizabeth Technikon, 2002. http://hdl.handle.net/10948/112.

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The research problem addressed in this study was to identify guidelines to improve business processes that will enhance the ability of Small, Medium, and Micro Enterprises (SMME’s) to be able to operate competitively in local and global markets. Reengineering of business processes (BPR) is necessary because of internal factors such as increasing global competition, increasing domestic competition, new technologies, industry overcapacity, shrinking markets and increasing pressure from suppliers. There are also various external factors that influence the necessity to reengineer business processes. These factors include increasing cost structure, declining profitability, declining sales, low productivity, inadequate employee skills and less efficiency in operations. In order to identify guidelines that will enhance SMME’s performance, questionnaires with relevant questions were used . The findings of the literature survey clearly highlights the specific areas where attention is required for improvements.
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Matiso, Khayalethu Goodman. "The effects of the Labour Relations Act on small, medium and micro enterprises (SMME's) in the Nelson Mandela Metropolitan." Thesis, Port Elizabeth Technikon, 2003. http://hdl.handle.net/10948/123.

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The society in which we live is economically based and the greater part of our activities centres in the economy. Within this context, the Department of Trade and Industry recognized that small business development was an important area for government intervention. A long process of highlighting the importance of this sector and creating the right environment in which small businesses could grow and flourish was initiated at the level of policy and legislation. In the Labour Relations field, an attempt at achieving some measure of certainty in previously disputed areas was made through the passing of the Labour Relations Act of 1995. This study aims at exploring the effects of this Act on the growth and development of the small business sector in the Nelson Mandela Metropole. In fulfilling this aim, the focus was restricted to factors such as dismissal of workers, strikes and lock-outs, freedom of association and dispute resolution. The theory pertaining to Labour Legislation and small business development was obtained by means of conducting a comprehensive literature study. The literature study included all relevant perspectives on the Labour Relations Act and Government Policy on small businesses. From the study, a questionnaire was developed to test the impact of the Act on the growth and development of the small business sector in the Nelson Mandela Metropole. The empirical results, in general, indicated non-compliance with the Labour Relations Act and negative views on the value of the Act on the growth and development of the small business sector in the Nelson Mandela Metropole. From the literature study and the findings of the research questionnaire, it became apparent that: · A comprehensive audit of the small business sector in the Nelson Mandela Metropole is needed. The aim of the audit would be to review the current operations of the small business sector in the Metropole. This outcome will indicate the extent of understanding and compliance with the various aspects of the Labour Relations Act. · The acquisition of industrial relations knowledge and skills by owners and leaders in the sector is vital for the development of the sector. The Skills Development Act provides a funding framework for skills training that is relevant to a specific industry. The small business sector could benefit significantly from the provision of this piece of legislation. · A comprehensive support programme for SMME’s is a necessary prerequisite for the growth and development of the sector. The support system could include tax incentives, flexible labour legislation and training as indicated in the above paragraph.
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3

Denner, Lize. "Information organisation in small, medium and micro enterprises (SMMEs) in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53465.

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Thesis (MA)--Stellenbosch University, 2003.
ENGLISH ABSTRACT: The study was conducted to determine the need of SMMEs with regard to the availability and organisation of information. Literature on the subjects of information that is available in SMMEs and how this information should be organised was studied to determine whether it provides SMMEs with enough knowledge to find external information and extract internal information. The literature regarding information management and organisation was also studied to determine whether it can be used by a owner/manager of an SMME to organise its information in such a way that it can be retrieved and used. The study also included an empirical part with the purpose of discovering the current practices regarding the collection, organisation and use of information in SMMEs. Twenty-four structured interviews were conducted in four towns, namely Kuilsriver, Stellenbosch, Upington and Makhado (Louis Trichardt). During the interviews a questionnaire was used to investigate the uses of computers, the availability and need for information from the external and internal environment, and lastly electronic and manual systems used to organise information. When the interviews were concluded the systems were, especially the electronic folder systems, further investigated through observation. This provided an excellent opportunity to discover the usefulness of a system and even what type of information is really available and needed. It was found that SMME owner/managers are mostly aware of internal information, but do not know how to extract it or what other application possibilities it has. External information is not widely available or used. The only external information available is that which the SMMEs are required to have by law. Information organisation, although critically important to all SMMEs, was mostly not done effectively. Electronic folder structures and manual filing systems are mostly used for information organisation, but they are not effectively used because of lack of skill and no other literature or association to turn to. To assist SMMEs in the development of a folder structure system a number of guidelines are provided that will help to design a natural or structured language system tailored to the specific needs of the business.
AFRIKAANSE OPSOMMING: Die studie is gedoen om vas te stel wat klein, medium en mikro ondernemings se behoeftes rakende die beskikbaarheid en die organisering van inligting, is. Literatuur wat hierdie twee onderwerpsareas dek, is bestudeer om vas te stel of dit genoeg kennis aan die ondernemings oordra om eksterne inligting op te spoor, en interne inligting te onttrek. Literatuur wat handel oor inligtingsbestuur en inligtingsorganisering is bestudeer om uit te vind of dit deur 'n eienaar/bestuurder van 'n klein onderneming gebruik sou kon word om inligting te organiseer, sodat dit weer opgespoor kan word. 'n Empiriese studie het ook deeI uitgemaak van die algehele studie en het daarop gefokus om vas te stel wat die huidige praktyke rakende versameling, organisering en gebruik van inligting in klein ondernemings is. Vier en twintig gestruktureerde onderhoude is in vier dorpe, naamlik Kuilsrivier, Stellenbosch, Upington en Makhado (Louis Trichardt), gevoer. Gedurende die onderhoude is 'n vraelys gebruik om ondersoek in te stel na die gebruike van rekenaars, die beskikbaarheid en gebruik van interne en eksterne inligting en, laastens, die elektroniese en handstelsels wat gebruik word in klein ondernemings. Na afloop van die onderhoude is stelsels verder ondersoek deur middel van observasie van veral elektroniese leergidsstelsels. Die observasie het 'n guldige geleentheid gebied om die bruikbaarheid van die stelsel en selfs die inligtingsbehoeftes van die onderneming te toets. Daar is bevind dat die eienaars/bestuurders van klein ondernemings wel bewus is van die interne inligting, maar nie die kennis het om dit te herwin of om inligting in ander prosesse toe te pas nie. Eksterne inligting word nie algemeen gebruik nie. Die enigste wat meestal voorkom is eksterne inligting wat volgens wet in die besit van die onderneming moet wees. Inligtingsorganisering is wel as van kritieke belang aangedui deur alle klein besighede, maar in die meeste word dit glad nie effektief toegepas nie. Elektroniese leerqidsstelsels en liasseerkabinette word algemeen gebruik, maar 'n tekort aan vaardighede en literatuur om leiding te gee veroorsaak dat hulle nie effektief gebruik kan word nie. Om klein besighede behulpsaam te wees met die ontwikkeling van leerstelsels is 'n aantal riglyne verskaf. Hierdie riglyne sal die klein besighede van hulp kan wees in die ontwikkeling van 'n natuurlike- of gestruktuurde taal stelsel wat by die behoeftes van die besigheid aangepas kan word.
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4

Pandle, Nolubabalo Leeanne. "An investigation into employee empowerment strategies for Small, Medium, and Micro Enterprises (SMMEs)." Thesis, Nelson Mandela Metropolitan University, 2006. http://hdl.handle.net/10948/d1012138.

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Employee empowerment is a strategy that small business managers can deploy to add value to the business. This strategy is aimed at cultivating the power and ability of employees in their jobs. A business is a business by people working in it though they differ in many ways their contribution to the success of the organization is very important. However, these people are not often recognized as value contributors in the success of the business and for this reason they do not intend to add value to the business and they become demotivated to do their jobs properly. People are the business storehouse of knowledge and they are central to the organization's competitive advantage. Well educated, coached, and highly motivated people are critical to the development and execution of strategies, especially in today's fast-paced market, where top management can no longer assure the business competitiveness in isolation. In the business world, almost all businesses are doing the same, small businesses should strive to do things differently, and the only way that they can achieve that uniqueness is through instilling frankness and liberty to employees so that they act as if the business also belongs to them. The reason behind this success is the strategy the business is using to get into the heart of its customers, and this strategy is “employee empowerment”. People are the business's most underutilized resource; involvement in an organization is no longer a one-way road. In today's corporate environment a manager must work towards engaging the organization forcefully enough to achieve its objectives. New knowledge-based enterprises are characterized by flat hierarchical structures and a multi-skilled workforce. Managers assume more leadership and coaching tasks and work hard to provide employees with resources and working conditions they need to accomplish the goals they have agreed to. In brief, managers work for their staff, and not the reverse and this makes employees feel valued. Small business owners should tap into a new dimension of utilizing employee empowerment strategies in their businesses as these are proficient and are not costly. This paper investigates employee empowerment strategies that can be used by small, medium and micro enterprises (SMME's). An important reason for this investigation is that small businesses have incompetent skilled labour force due to the fact that they operate under a limited budget from which it would be difficult to get skilled workers who will demand higher salaries, as a result they need to put their energies rather on equipping and educating their employees through empowerment, which could at the end make them feel valued and part of the business. It is imperative to firstly assess the current situation of small business commitment to employee empowerment strategies; to what extent do they use employee empowerment strategies in their businesses In terms of the empirical study it was determined that small businesses were not aware of the concept of employee empowerment, but are in actual fact practicing employee empowerment strategies that have been theoretically revealed, according to the researcher’s observation, they were not aware of the impact of employee empowerment in the organization and that they can be implemented into the business. Therefore, by introducing the concept of employee empowerment and the strategies that can be used in small businesses, SMME's can enhance their services to customers, increase productivity and contribute to the welfare of employees to add value to the individual, the business and the country.
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5

Matjila, Joseph. "An analysis of technology support services for small and medium sized enterprises in selected industrial parks of Pretoria / Joseph Matjila." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2081.

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6

Leach, Noleen (nee Noble). "Labour legislation and SMME's: The impact of sectoral determination 1: contract cleaning sector South Africa on the growth of small, medium and micro enterprise." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6302_1205415310.

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This thesis explored the impact that Sectoral Determination 1: Contract Cleaning Sector, South Africa had on the growth of small, medium and micro enterprises (SMMEs) in the sector. It critically examined the prevailing perception in industry, that labour legislation has a negative impact on the growth of SMMEs, and, evaluates the South African government's response to this perception.

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7

Van, der Mescht (Nee de Coster) Gina. "Tertiary educational investment by the small business owner and conscious capitalism." Diss., University of Pretoria, 2013. http://hdl.handle.net/2263/40647.

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South Africa‘s education system is in dire straits with few people having access to tertiary education. This has resulted in a skills shortage across all industries. Private companies as well as public companies are experiencing problems due to this skills shortage. This paper investigated whether private companies feel they have a duty to assist in resolving this problem, considering Milton Friedman‘s assertion that the sole purpose of a company is to make money for the shareholders compared with the notion of conscious capitalism. A literature review was followed by a qualitative study where CEOs of private companies were interviewed. These companies included unlisted companies, partnerships and sole proprietors. During the interview process, they were asked whether in their opinion they have a duty to be involved in solving the problem of lack of access to tertiary education, whether they are currently involved and the reasons why they are involved or not. The question was asked whether in their opinion the theory of Friedman or conscious capitalism is more applicable to their environment through investment in education. It was found that the small business owner does experience a sense of duty and responsibility towards solving problems in tertiary education. In some cases, this was due to legislation promulgated by government. This sense of duty is limited to their immediate environment. It was shown how legislation has interfered with the theory of conscious capitalism in terms of the four constructs on which it is built and how various other factors need to be taken into account when considering whether conscious capitalism is relevant in the business environment.
Dissertation (MBA)--University of Pretoria, 2013.
lmgibs2014
Gordon Institute of Business Science (GIBS)
MBA
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8

Netshandama, Maluta Jerry. "The development of small, medium and micro-enterprises (SMMEs) in the Limpopo Province / Maluta Jerry Netshandama." Thesis, North-West University, 2006. http://hdl.handle.net/10394/1314.

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9

Nxele, Dolly Rachel. "Small, Micro and Medium-Sized Enterprises (SMMEs) in the uMhlathuze Local Municipality: tourism policy, planning and execution." Thesis, University of Zululand, 2015. http://hdl.handle.net/10530/1420.

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A thesis submitted to the Faculty of Arts in partial fulfilment of the requirements for the Masters Degree in Recreation and Tourism in the Department of Recreation and Tourism at the University of Zululand, South Africa, 2015
The fundamental aim of the study is to establish the involvement and participation of tourism stakeholders in (Small, Medium and Micro Enterprises) with regard to tourism policy planning and execution. In other words, the study wants to discover the role played by policy and practice in the planning of small, medium and micro enterprises in the uMhlathuze Local Municipality. Many of the tourism policies and strategies in South Africa have been formulated with the intention of supporting communities by affording them job opportunities and employment in order to alleviate poverty. The findings indicate that the tourism stakeholders from the uMhlathuze Local Municipality were not fully conversant with the policy, planning and execution. Among other things, the study is also carried out to explore the level at which tourism policy mandates are implemented and the extent to which these elicit positive community responses. In addition, the study seeks to establish the degree to which local communities perceive any benefits from the increased tourism activities within the uMhlathuze Local Municipality. The findings indicate that tourism stakeholders from uMhlathuze Local Municipality were not fully conversant with the policies and strategies that were meant to enhance their participation in tourism activities. Furthemore, not all communities supported the promotion of sustainable tourism development in their area. There has been an ongoing debate among other tourism scholars. The research study involves identifying key strategies that would contribute in developing tourism policies that will address and contribute towards community beneficiation in the uMhlathuze Local Municipality. Finally, local authorities have advocated for a better interpretation and execution of the existing policies. The research study, therefore, has raised the following objectives: (a) To find out whether the local stakeholders understand the importance of the formulation of policy and planning in relation to small, micro and medium enterprises in the study area (b) To reveal whether there are adequate tourism policies addressing matters relating to small, micro and medium enterprise practices in the study area (c) To ascertain the extent to which the local communities participate in SMMEs tourism related activities. (d) To establish whether local communities perceive policies and planning as resulting in job creation and poverty alleviation. (e) To assess the degree to which the SMMEs are contributing to community beneficiation. The study has also identified related hypotheses towards finding answers to the research question. The method of collecting, data analysing and interpreting data involved computer manipulating of data utilizing the statistical package for the social sciences (SPSS).
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10

Matshedisho, Knowledge Rajohane. "Small, medium and micro enterprise promotion in the Western Cape clothing industry : the way forward for SMME's promotion in South Africa." Master's thesis, University of Cape Town, 2000. http://hdl.handle.net/11427/3863.

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The object of this dissertation is to describe the extent to which the government has assisted small, medium and micro enterprises (SMME's) in the Western Cape clothing industry. The ultimate aim is to propose a way forward in the light of what the government has done so far in terms of SMME's promotion since 1994 and the recent economic and social developments in South Africa and abroad. The study is targeted at SMME's that are owned by previously disadvantaged communities in the Western Cape metropolitan area. It does not focus on well-established SMME's. The government's SMME's promotion strategy emphasises the need to economically empower previously disadvantaged communities through measures such as SMME's promotion in those communities. It is for this reason that I chose to research this category of SMME's. The observation of this dissertation is that the government has been successful in coming up with the strategy for SMME's promotion and setting up structures for implementation in order to overcome barriers to the growth of SMME's in South Africa. However, there is still work to be done towards the success of these SMME's with primary responsibility falling on local business service centres as grassroots organisations. Bibliography: leaves 168-178.
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11

Sinxoto, Nomhle Beauty. "The role of small, medium and micro-sized enterprises (smm's) in the socio-economic development of Buffalo City." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/793.

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Thirteen years in the new democratic South Africa, South Africa is still faced with socio-economic problems such as high rates of unemployment, shortage of housing, crime and HIV/Aids. Buffalo city falls within the Amathole District Municipality (ADM). ADM population is estimated at + 1, 67 million, being predominantly rural and living in low socio-economic conditions. The demographic trends of ADM population depict high poverty, illiteracy and unemployment rates, rendering them prone to high morbidity and mortality (www.amathole.gov.za, 2007). The aim of this research was to assess the role of the SMMEs in the socio-economic development of Buffalo City. This study is based on exploratory quantitative and qualitative research methodologies. Using a convenience sampling technique structured questionnaires were used to collect data amongst 28 SMMEs in Buffalo City. The findings of this study suggest that SMMEs play a vital role in the socio-economic development of Buffalo City. The SMMEs create employment and incomes; provide human capital investment in form of training programs and HIV/Aids programs; make donations to community structures; give sponsors to various sports clubs and food to the homeless. Finally SMMEs contribute towards tax revenues that in turn help reduce poverty and redistribute wealth. However, SMMEs in Buffalo City face a number of constraints, namely, lack of access to funding, lack of operating space, and high cost of property to lease and difficulty in finding trained competent staff. Further, the perceptions of the SMMEs about the adjudication of tenders was some biasness in the adjudication of tender in favour of those who were close to the public officials. There was no accountability and professionalism amongst the adjudicating officials. Finally the government was not doing enough to encourage SMME development in Buffalo City. In view of the socio-economic benefits of the SMMEs in Buffalo city, it is recommended that support programmes to the SMMEs should be enhanced. On the basis of the findings in this study, it is suggested that assistance to the SMMEs should go beyond institutional support such as Ntsika, Khula, DTI and/or SEDA but should be targeted to funding opportunities for the SMMEs. Commercial banks should be involved in ensuring that SMMEs obtain access to funding. Infrastructural facilities such as affordable business premises should be provided for the SMMEs. Affordable premises will reduce the overhead costs of the SMMEs and in turn increase the profits of these SMMEs. Increase the profits of the SMMEs will ensure the survival of the SMMEs and will in turn contribute towards the upliftment of the socio-economic status of the people who would have otherwise been unemployed, destitute and poor.
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12

Dlova, Mzwanele Roadwell. "An investigation into constraints impacting on small micro and medium enterprises (SMMEs) access to finance in Buffalo City Metropolitan Municipality." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003904.

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Internationally, in both developed and developing countries, it has been accepted that SMMEs are the backbone and the driving force of economic growth and job creation. In South Africa, SMMEs account for approximately 60 per cent of all employment in the economy and more than 35 per cent of South Africa's Gross Domestic Product (GDP) (Ntsika, 1999:38; Gumede, 2000:67 and Berry et ai, 2002 in Kongolo, 2010:235). SMMEs are often the vehicle by which the lowest income people in our society gain access to economic opportunities. The sector represents 97.5 per cent of the total number of business firms in South Africa and that it contributes 42 per cent of total remuneration. SMMEs account for some 3.5 million jobs and have between 500 000 and 700 000 businesses (Abor and Quartey, 2010:2337). Due to the above-mentioned contribution, the South African government initiated a number of SMME support programmes aimed at promoting, growing and developing the SMME sector. As a result, a number of national government agencies such as the National Youth Development Agency (NYDA), Khula Finance Limited, the National Development Agency (NDA), the Small Enterprise Development Agency (SEDA) and many other national , provincial and local government organizations were established post 1994. However, despite the concerted efforts by government to develop the sector, SMMEs are, after 17 years of democracy, still faced with enormous challenges such as access to markets, information, appropriate technology, finance, to mention but a few. Of the above-mentioned challenges, access to finance is on top of the list of these. This study, therefore, is aimed at investigating external, institutional and internal constraints impacting on SMME access to finance in the Buffalo City Metropolitan Municipal area. The study is also aimed at ascertaining which of the abovementioned constraints have the greatest influence to SMME access to finance. In developing the framework of the study, recent empirical research conducted around the country and internationally on constraints influencing SMME access to finance (Bbenkele, 2007:18; Ganbold, 2008:45; Mahadea and Pillay, 2008:99; Chenesai, 2009:135; Zindiye, 2009:78; Fatoki and Garwe, 2010:2765; Pandula, 2011 :257) was drawn upon. In order to meet the objectives of the study, a simple random sample survey of 50 SMMEs in the Buffalo City Metropolitan Municipality (BCMM) jurisdiction was conducted. The profile of the SMMEs was very similar to that of other studies that focused on constraints to SMME access to finance. A structured questionnaire was used to collect data from SMME owner-managers and a response rate of 60 percent was achieved . The results of the study indicated that the high cost of credit and interest rates and Value Added Tax (VAT) registration were the key external factors that impacted on SMME access to finance. Generally, SMMEs are viewed by lending institutions as high risk category. Therefore, even though interest rates have come down significantly, the cost of credit and interest rates still remain a constraint. The study also found that even though the South African Revenue Services (SARS) has increased the VAT threshold to R1 million (South African Revenue Service, 2007: 29), SMMEs still struggled to register for VAT. With regards to the institutional factors, the study revealed that ineffective support services provided by private and public SMME support agencies, the lack of communication of these services (access to information) and the lack of the subsequent follow-up services were the key constraints to SMME access to finance. The results of the study indicate that those firms with good track record, high annual turnover, sophistication and diverse skills, good credit record, good cash flow, proper financial records, bankable and viable business plans, collateral and registered for VAT were more likely to have access to finance than their counterparts. The main conclusion of the study is that the internal factors turned to have the greatest influence to SMME access to finance. However, there is more to be done by private and public SMME support agencies and lending institutions to address the above-mentioned institutional constraints which have a negative influence to SMME access to finance. It is recommended that more in-depth empirical research be conducted on the support services provided by private and public SMME support agencies in terms of the services that they offer the effectiveness of the services and how these are communicated to potential customers. It is also recommended that training workshops aimed at addressing the intemal constraints identified be conducted. Also recommended is the development and implementation of sector-specific mentoring programmes for the owner-managers. Strategies to improve the awareness of support services provided by SMME support agencies need to be developed. This would ensure the effective use of these services by SMMEs. It is also recommended that SMME support agencies and lending institutions staff be trained in order to better understand and be more responsive to the owner managers' needs. Linkages with tertiary institutions in planning and conducting the training needs to be made.
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Moholola, Johannes Makgokolla. "A critical comparison of tax incentives for small, medium and micro enterprises between South Africa and Australia." Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/31068.

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The South African Revenue Service (SARS) introduced tax incentives for the small, medium and micro enterprises (SMMEs) in 2001. These incentives were introduced to assist small business in stimulating economic activity, creating jobs and alleviating poverty. This policy decision is not unique to South Africa. Many other countries offer incentives to small businesses for a variety of reasons, which may differ from country to country. However, it is generally understood that small businesses often face challenges which require the State to intervene in the form of tax incentives. South Africa operates on a global economic platform. It is imperative that its efforts are comparable against those of its counterparts so that it can assess its situation and be able to channel resources in the right direction. This study uses a qualitative systematic literature review to compare the tax incentives offered to SMMEs in South Africa and Australia .Australia has been chosen because it is a developed country and also because it has a mature and simplified legislation. The findings of this study show that South Africa has provided good incentives, particularly in the area of attracting small businesses into the tax base but once these small businesses are in the base, there is nothing to ensure that they grow. On the other hand, Australia has not done much to bring small businesses into the tax base, but it provides good incentives, sufficient to enable business growth for those already in the system. One of the challenges faced by many small businesses is cash flow resources. This study has found that Australia’s tax incentives empower small businesses in the area of cash flow, as compared with the situation in South Africa. Future research studies should investigate the extent to which the respective small businesses are aware of the tax incentives available to them. That is, it must be established how far each country has gone in ensuring that small businesses are familiar with all the incentives at their disposal.
Die Suid-Afrikaanse Inkomstediens (SAID) het belastingaansporings skemas vir die klein, medium en makro-ondernemings (KMMOs) in 2001 ingestel. Hierdie aansporings is ingestel om die klein besighede te help om ekonomiese aktiwiteite te stimuleer, werk te skep, asook om armoede te verlig. Hierdie beleidsbesluit is nie uniek aan Suid-Afrika nie. Menige ander lande bied aansporings aan die klein ondernemings vir ‘n verskeidenheid van redes. Alhoewel hierdie redes kan verskil van land tot land, word dit algemeen verstaan dat klein ondernemings dikwels uitdagings ervaar wat vereis dat die staat ingryp in die vorm van belasting-aansporings. Suid-Afrika werk in ‘n wêreldwye ekonomiese platform. Dit is noodsaaklik dat Suid-Afrika se pogings met die van sy eweknieë vergelyk word om sodoende die huidige situasie te evalueer en in staat te wees om hulpbronne in die regte areas beskikbaar te stel. Hierdie studie maak gebruik van ‘n kwalitatiewe sistematiese literatuur oorsig om die belastingaansporings in beide Suid-Afrika en Australië vir KMMO’s te vergelyk. Australië is gekies weens die feit dat dit ‘n ontwikkelde land is en ook omdat dit oor goed ontwikkelde en eenvoudige wetgewing beskik. Die bevindinge van hierdie studie toon dat Suid-Afrika goeie belastingaansporings het, veral op die gebied om die klein ondernemings in die belastingbasis in te trek, maar wanneer hierdie klein ondernemings in die basis is, is daar niks in plek om te verseker dat hulle verder groei nie. Aan die ander kant, het Australië nie veel gedoen om klein besighede in die belastingbasis belastingbasis in te bring nie, maar Australië bied goeie voordele wat tot besigheidsgroei lei vir diegene wat reeds in die belastingsbasis ingeskakel is. Een van die uitdagings van baie klein besighede is kontantvloeibronne. Hierdie studie het bevind dat, Australië se belastingaansporings, die klein ondernemings se kontantvloei bevorder in teenstelling met die posisie in Suid-Afrika. Toekomstige Toekomstige navorsingstudies moet die mate waartoe die onderskeie klein ondernemings bewus is van die belastingaansporingsskemas wat beskikbaar is, ondersoek. Dit wil sê, daar moet vasgestel word hoe ver elke land gegaan het om te verseker dat kleinondernemings vertroud is met al die moontlikhede tot hulle beskikking.
Dissertation (MCom)--University of Pretoria, 2011.
Taxation
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14

Magagane, Lebogang Elsie. "Perceptions of small medium and micro enterprises (SMMEs) on resources required to influence involvement and participation in preferential procurement." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/23267.

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The preferential procurement policy objective of granting SMMEs preference in the allocation of government contracts is to guarantee a level playing field by granting access to the market. Yet, it is unclear what the current position of SMMEs is in participating in preferential procurement. SMMEs face obstacles that arise from inadequate resources availability in participating in preferential procurement. The purpose of this research report is primarily to explore the perceptions of the owner/and manager of SMMEs regarding significant resources that are required to influence involvement and participation in preferential procurement. Furthermore, to also explore the impact of participation in preferential procurement on employment generation.This descriptive quantitative research looks at a sample of 100 SMMEs from Gauteng that have been involved in preferential procurement at least once within a period of three years to date of participation in this study.The self administered web-based questionnaire was used to investigate perception of SMMEs on significance of resources that influence involvement and participation in preferential procurement and how their participation impacted employment generation.The results of the study indicated that SMMEs perceive administrative and supply capacity resources as the most significant resources to participate successfully. It further provided evidence of positive impact participation has on SMMEs growth in relation to employment generation.In contrast, the findings suggest that information resource is the least significant resource required to participate in preferential procurement. Lastly the results suggested that micro enterprises place less significance on supply capacity resource.
Dissertation (MBA)--University of Pretoria, 2012.
Gordon Institute of Business Science (GIBS)
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Dilver, Sinem. "Competitive advantage through effective management of information technology: a case of small, medium and micro-sized enterprises (smmes) in southern turkey." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/1396.

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Thesis submitted in fulfilment of the requirements for the degree Master of Technology: Information Technology in the Faculty of Informatics and Design at the Cape Peninsula University of Technology
In both developed and developing countries, small, medium and micro-sized enterprises (SMMEs) play a role in the economic growth of the country. The number of SMMEs and the contribution they make to national economies have been growing rapidly in recent years. The concept of trade globalisation has accelerated during this period from a national perspective to reaching international dimensions. This period is therefore a clear indicator for entrepreneurs to be more aware of new opportunities. In today’s information age it is important not only to obtain information, but also to use information effectively to create value. Information technology (IT) increases the importance of information. SMMEs need to consider IT as an important factor to achieve success in globalisation, competitiveness and innovation. Although some SMMEs use IT efficiently to improve their business and value adding processes to create a competitive advantage, SMMEs in Turkey do not effectively leverage their IT to create this advantage. This leads to low productivity among SMMEs and a subsequent low contribution to the Turkish economy. The aim of this research is to explore the challenges of adopting IT within Turkish SMMEs and the ways in which Turkish SMMEs can use IT to gain a competitive advantage. The research focuses on the importance of IT in the insurance sector in order to propose a set of guidelines to small insurance service providers on how to utilise IT to create a competitive advantage in their enterprises. The research objectives are to investigate the challenges of IT adoption and determine what role IT plays in creating a competitive advantage in Turkish SMMEs. This research consists of two basic components: firstly a qualitative methodology is used which includes employing a literature analysis, and secondly an empirical study is conducted which consists of primary research and interviews to collect data through an interview questionnaire. Qualitative data is collected from 25 SMME owners and managers in Southern Turkey through semi-structured interviews. Data is analysed using descriptive qualitative analysis. The research indicates a low usage level of IT software products by SMMEs because IT is not seen as an important tool to create a competitive advantage. Although IT enables the integration of business processes when used effectively, most SMMEs do not tap into the capabilities IT has to offer. The most common barrier for SMMEs wanting to use IT in their businesses is the high cost of IT adoption. Although there are free IT software products available for SMMEs and funding is provided by the government and other institutions, SMMEs seems not to be aware of this. The research suggests that the effective use of IT has a positive impact on SMMEs. IT provides enhanced product development and service quality to cultivate an improved level of productivity in SMMEs, and this enables SMMEs to secure a competitive advantage. As a result of using IT, SMMEs provide increased employment, grow their production, and make a significant contribution to the national economy. The outcome of the research is a set of guidelines to assist SMMEs in focusing on IT adoption and the effective use of IT to gain a competitive advantage. The research provides an improved understanding of how SMMEs adopt IT in order to gain this advantage. The challenges facing SMMEs wishing to adopt IT include a lack of information and resources to explore opportunities for IT adoption, managerial ignorance of IT, and a lack of qualified staff.
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Matela, Leah. "Economic contribution of Small Medium and Micro Enterprises (SMMEs) towards the development of tourism in rural areas of Butha-Buthe in Lesotho." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1789.

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Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Business Administration in Entrepreneurship in the Faculty of Business at the Cape Peninsula University of Technology 2013
Tourism is a fast growing industry and has the potential for poverty alleviation for rural persons. Butha-Buthe, being in a rural area of Lesotho, has magnificent scenery of mountains, attractions to be visited, and adventure activities to be done. However, tourism in Butha-Buthe is under-developed, and it is very important to identify tourism’s potential in this area and explore how SMMEs could contribute in the development of tourism. Therefore the objective of this study is to examine the economic role of small, medium and micro enterprises in the development of tourism in Butha-Buthe. Challenges faced by the SMMEs include lack of resources such as poor infrastructure poor roads, transportation, and a lack of network-communication. Other challenges would be poor business skills in regards to employment and management which leads to business failure. To accomplish the study objective, questionnaires were distributed to local entrepreneurs in Butha-Buthe, local communities, local government and other stake-holders in the district. In addition, a mixed method of research was carefully and logically planned and then implemented. A survey questionnaire was used to obtain the views of the different stakeholders. The questionnaires were collected and data analysed which allowed the researcher to draw conclusions and propose a range of recommendations based on the findings, to assist in the development of tourism in Butha-Buthe. The findings revealed that there is huge potential of tourism development in Butha-Buthe through the SMME sector, but that there are still challenges faced by SMMEs in this district, despite the economic contribution they make. However, through the support of the government and private sectors these challenges should be dealt with.
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Chiware, Elisha Rufaro T. "Business information needs seeking patterns and information services in the small, medium micro enterprises sector (SMME) in Namibia /." Pretoria : [S.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-02052008-171412/.

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Mbuyisa, Busisiwe Benedicta. "ICT Usage in Small, Medium and Micro Enterprises : a South African Perspective Of its Role and Impact on Poverty Reduction." Thesis, University of Pretoria, 2017. http://hdl.handle.net/2263/61705.

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The role and impact of information and communications technologies (ICTs) towards enabling socio-economic development in small, medium and micro enterprises (SMMEs) has received attention from various scholars. South Africa as a lower middle-income developing country has a number of development priorities which include the urgent need to expand the economy and ultimately to eradicate poverty and unemployment. Based on evidence from more advanced economies, expanded access and usage of ICTs in SMMEs is considered an imperative to enable the acceleration of development goals. This study sets out to advance understanding of the role and impact of ICT usage by SMMEs on poverty reduction from a South African perspective. A systematic literature review methodology was applied to analyse previous theoretical and empirical studies conducted on the interplay between ICTs, SMMEs and poverty reduction. Empirical data was gathered from SMMEs through semi structured interviews and observations. A purposively selected case study was also carried out serving to enhance contextual insight into the role of ICTs in an SMME context. The thematic analysis method, Actor-Network Theory (ANT) and Sustainable Livelihood framework (SL) were applied as the data analysis methods. The combination of ANT and the SL framework for expanded analysis has not been applied before by similar studies that examine the interplay between ICT, SMMEs and poverty reduction. The process of triangulation was applied on the empirical findings in order to reduce bias and to construct a conceptual model. This study contributes to the body of knowledge by proposing a conceptual model that frames the role and impact of ICT usage by SMMEs towards improving their livelihoods and reducing poverty. Methodologically it offers an example of how method pluralism can be applied to gain a better understanding of the research phenomena. From a practical perspective, this study addresses real life challenges resulting in the suggestion of practical guidelines to ensure that the use of ICTs by SMMEs results in improvements in their financial and non-financial well-being. The findings of this study indicate that the relationship between ICT usage and poverty reduction is neither simple nor linear. Effective use of ICTs could result in SMMEs leveraging more benefits and thus improving their human capabilities as well as social and economic well-being resulting in poverty reduction.
Thesis (PhD) University of Pretoria, 2017.
Informatics
PhD
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19

Wessels, Janelle. "Towards a mutually sustainable environmentally friendly information technology policy framework for South African small, medium and micro enterprises." Diss., University of Pretoria, 2011. http://hdl.handle.net/2263/26076.

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A number of problems have served as motivators for this study: Environmental deterioration as a risk to economic facilitation; missed organisational green competitive opportunities; South Africa's need as a developing country for the growth of small, medium and micro-enterprises (SMMEs); and information technologies as an aid for ecological and economical problems. Accordingly, this research has aimed to suggest environment-friendly information technology policies that can be implemented in South African SMMEs, engendering mutually beneficial sustainability for the three domains (or contextual study elements) ‘Environment’, ‘Organisation’ and ‘Information Technology’. The methodology used involves an interpretive research approach, a literature survey based on document analyses, and an empirical study based on green information technology expert interviews. In collecting the data, the theory of three of the five Multiple Perspectives Approach perspective types was applied; for the data analysis, the Hierarchical and Signed components constituting the Directed Graphing Method where applied. The output of this study includes an explanation of the relationships that exist between the study elements and that lead to mutually beneficial sustainability. It also includes the identification of Key Sustainability Factors for each of the research elements, as high level critical goals to be achieved by green information technology policy developers in pursuing mutually beneficial sustainability. Furthermore, the output contains contextually consolidated Key Sustainability Factor Enablers, to serve as policy recommendations for implementation by green information technology practitioners toward ensuring mutually beneficial sustainability; and, finally, a sample integration of these Key Sustainability Factor Enablers, now referred to as Conceptual Policy Views, such as may have been produced by typical green information technology policy developers in selecting and prioritising views for organisational utilisations. In answering the main research question of this study, as well as providing its key outcome, a conceptual framework has been produced which comprises information technology policies that are supported to be feasible for implementation as well as of mutual benefit in terms of sustainability for the ‘Environment’, South African SMME ‘Organisations’ and ‘Information Technology’ itself. This provides an ordered and related means of implementing information technology policies, while also relating these policies to their respective mutually beneficial Key Sustainability Factors. Strategic planning, toward incorporating the conceptual framework into organisational policy, is thus enabled. This study concludes with an evaluation of its findings and execution, together with future research recommendations.
Dissertation (MCom)--University of Pretoria, 2011.
Informatics
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20

Ponelis, S. R. (Shana Rachel). "An exploratory study of business intelligence in knowledge-based growth small, medium and micro-enterprises in South Africa." Thesis, University of Pretoria, 2011. http://hdl.handle.net/2263/28042.

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Small, medium and micro-enterprises (SMMEs) play an important part in all economies but particularly in developing economies. Growth 'SMMEs seek to grow either in size, revenue and/or asset value by reinvesting available resources; these enterprises tend to spend their available resources on operational when it comes to information and communication technology (ICT). But these systems, whilst necessary are not sufficient. They are geared toward capturing data but not producing information. Business intelligence (BI) can provide decision-makers, who in SMMEs are predominantly owner-managers, with access to information that enables them to make informed decisions on where to apply limited resources. Because BI requires operational systems to be in place to gather the data it is the logical next step. Despite increasing discussion in the press and amongst BI practitioners, academic research with regard to BI in SMMEs remains sparse. Since the potential contribution of BI to SMMEs can only be assessed by first understanding current information practices and needs in such enterprises, the purpose of this study is to explore the use of use of BI to support strategic, tactical and operational decision-making. This research uses an interpretive approach to collect data using semi-structured interviews from the owner-managers of six knowledge-based growth SMMEs in South Africa selected through purposive sampling. The research results suggest that BI can play an important role in knowledge-based growth SMMEs but that support and guidance is needed to ensure that BI is used appropriately to fully exploit available data for decision-making in addition to expanding available data sources. Future research can adopt a more rigorous positivist approach to confirm the findings of this study, expand the population to other sectors in South Africa and/or SMMEs in other countries. An action research methodology can also be used to apply BI interventions in SMMEs to investigate specific BI solutions in-depth. The research may be of value to participating and other SMME owner-managers, policy makers, government agencies, business advisers, and academic researchers.
Thesis (PhD)--University of Pretoria, 2011.
Information Science
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21

Chakabva, Oscar. "The effectiveness of risk management practices of small, medium and micro enterprises (SMMEs) which provide microfinance in the Cape Metropole, South Africa." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2087.

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Thesis (MTech (Internal Auditing))--Cape Peninsula University of Technology, 2015.
Approximately 57% of the total population in South Africa lives under the poverty line. In this regard, Small, Medium and Micro Enterprises (SMMEs) which provide microfinance play a vital role to provide access for poor households to banking-related financial services. This service can only be delivered sustainably through means of deploying effective management practices, especially in terms of risk management. The purpose of this research is to identify risks faced by microfinance SMMEs and to establish the effectiveness of the current risk management practices deployed by them. This study aims at increasing the knowledge base and understanding of risk management practices by conducting a comprehensive literature review and field research. In order to establish a theoretical basis, a comprehensive literature review was performed and prior studies on various aspects relating to microfinance risk management were investigated. This was followed by a field research which studied the risk management of microfinance providers in the Cape Metropole; large financial service providers like commercials banks were excluded. Data were collected by means of a questionnaire from microfinance providers in the Cape Metropole. These microfinance providers were drawn from a list of credit providers that was obtained from the National Credit Regulator (NCR) public domain. A purposive sampling method was used to select the participants for this study. The information provided by participants is kept strictly confidential and anonymity of all respondents was guaranteed. This research noted that collaterals are absent in microfinance and instead, a close connection between microfinance SMMEs and their clients come into place. Risk management frameworks which provide an all-inclusive approach to risk management are largely absent in microfinance SMMEs. Much fewer microfinance SMMEs actively identify risks, categorise, prioritise and document them appropriately. The research further showed that the views on risk management depend on whether the respondent is an owner or a manager of the enterprise.
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Lekhanya, Lawrence Mpele. "The Level of awareness of green marketing and its managerial implications amongst selected South African manufacturing Small, Medium and Micro Enterprises (SMMEs) in KwaZulu–Natal." IFRD, 2014. http://hdl.handle.net/10321/1162.

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The focus of this paper is to present an exploratory study on the level of awareness regarding green marketing and its managerial implications, among selected, South African Manufacturing Small, Medium and Micro Enterprises (SMMEs), in the province of KwaZulu–Natal (KZN). The concept of green marketing and thought provoking managerial implications are still an issue of concern in the South African manufacturing sector. The study aimed to explore the awareness levels about green marketing by selected South African manufacturing SMMEs in KZN, and the resulting managerial implications. Primary data was collected from 84 manufacturing SMMEs. This research was quantitative in nature and a questionnaire was used to collect data from SMMEs owners/managers in KZN. Findings of the research indicate that SMMEs in the study are aware of green marketing and its managerial implications. It further reveals that SMMEs’ owners/managers indicate that the South African Environmental Act and Consumer Protection Act are additional factors that influence their businesses operations. The paper will benefit SMMEs owners/managers, SMMEs marketing managers, and affiliated stakeholders, by introducing a new understanding of green marketing and how to cope with the demand of new green marketing strategies. Most work on the Green Zone has concentrated on green products, with little emphasis on green marketing and its implications. The findings are limited by the study’s exploratory, quantitative nature and small sample. Generalisation should be done with care and further research, with a large sample and consideration of other provinces, is therefore recommended.
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Petersen, Ashwin. "The effectiveness of internal control activities to combat occupational fraud risk in fast-moving consumer goods small, medium and micro enterprises (SMME’s) in the Cape Metropole." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2731.

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Thesis submitted in fulfilment of the requirements for the degree Master of Technology: Internal Auditing in the Faculty of Business and Management Sciences at the Cape Peninsula University of Technology
South African Small, Medium and Micro Enterprises (SMMEs) play an important role in the stimulation of the national economy. However, according to previous research studies, these business entities have one of the worst sustainability rates in the world as approximately 80% of South African SMMEs tend to fail after being in operation for only three years. Taking the weak sustainability rate of these business entities into account, further studies suggest that South African SMMEs operate in a harsh economic environment, which, in turn, creates a breeding ground for risks to realise in, including that of occupational fraud risk. According to scholarly literature, the occurrence of occupational fraud risk is believed to stem from the utilisation of inadequate and/or ineffective internal control activities – South African SMMEs, in general, are believed to make use of inadequate and/or ineffective internal control activities. For this research study, focus was placed on investigating the effectiveness of internal control activities used within South African fast-moving consumer goods (FMCG) SMMEs to combat occupational fraud risk. This was achieved by conducting a literature review (see Chapter 2) to assist in the development of a survey to, in turn, conduct empirical research by collecting quantitative data from respondents (see Chapter 3). All relevant quantitative data gleaned were analysed using both descriptive statistics and inferential statistics (see Chapter 4). Based on the analysed data, it was found that although implemented internal control activities in sampled South African FMCG SMMEs were customised, a few internal control activities assisted in the combating of occupational fraud risk while the bulk of internal control activities did not assist in combating occupational fraud risk. Stemming from the study conducted, the inference was made that the occurrence (realisation) of occupational fraud risk may be exacerbated by the implemented internal control activities in South African FMCG SMMEs due to their ineffectiveness.
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Yalezo, Bhasela. "Evaluating the effectiveness of the business funding model in developing small, micro and medium sized enterprises (SMMEs) with particular reference to OR Tambo District Municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1008480.

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A great deal of taxpayers’ money has gone to a lot of SMME development initiatives. Despite this effort over the past 17 years, South Africa (SA) lags behind other developing countries, in promoting the growth and sustainability of SMMEs. The impact and achievements of government initiatives have fallen disappointingly short of aspiration (Business Development in South Africa. 2009. Occasional paper). Aims and Objectives: •To evaluate and reflect on the OR Tambo District Municipality SMME funding model and establish whether it has made the desired impact. •Determine if funds that have been channelled by the SA government to SMMEs for business expansion, start-ups, grants, and special industry development have yielded quantifiable results and •Assess the private funding institutions in assisting destitute entrepreneurs in the OR Tambo District municipality. Research methodology: The study was conducted using qualitative research and a questionnaire was used as a data collection tool. The researcher was able to get valuable information on stakeholders in the SMME sector. The stakeholders (SMMEs and funders), formed the core research sample. Results: findings suggest that the OR Tambo Municipality has a funding gap and the current funding model both from public and private funders is not effective in developing SMMEs in the municipality. The overwhelming majority of SMMEs agreed that there is a funding gap between funders and enterprises that seek funding in the ORTDM. “Financing gap” terminology, Underhill Corporate Solutions (UCS) (2011:52) defines it as, ‘a sizeable share of economically significant SMEs cannot obtain financing from banks, capital markets or other finance suppliers.’ About 90 percent of the interviewed SMMEs agreed that there is huge funding gap and 10 percent disputed this and said that there is no funding gap; rather, it’s a funding mismatch between the funders and SMMEs which needs to be tackled by all SMMEs stakeholders. The funding model needs to be revamped so it can also be accessible to start-ups, the unemployed, people with less business management experience and limited skills, and to all sectors of the economy. Various recommendations and suggestions for further research are made based on the research findings. Conclusion: The study has shown that the current SMME funding model is not effective and does not assist in developing SMMEs in ORTDM. The research findings depict the funding plight of SMMEs in South Africa; the SMME plight in ORTDM is more real than imaginary. 70 percent of SMMEs expressed less confidence in government SMMEs agencies in terms of assistance. The bigger portion of SMMEs felt that the funds channelled to government agencies were not providing significant assistance in developing SMMEs in ORTDM. Recommendations: The conclusive response from the sample, reflect structural challenges in the current funding model. About 70 percent of funding institution`s officials said “yes”, the low yield on SMME growth is a matter of funding. The funds which were meant to fund SMMEs for one reason or the other do not reach SMMEs which are looking for funding. Hence the funds channelled in the sector in the last 17 years have not yielded the desired results. 40 percent interviewed government officials conceded that there is serious political meddling in funding SMMEs in the whole province and ORTDM could not be an exception to this rule. 80 percent of interviewed SMMEs in ORTDM said funding was their main problem, and the other 20 percent indicated that their problem was not a matter of funding. The public and the private sector must revise the current funding model or devise another funding model that will: •bridge the existing current funding gap, •distribute the SMME allocated budget and achieve maximum efficiency in budget allocation.
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Nkosi, Thobeka. "An information audit of micro enterprises in the selected rural areas of Umkhanyakude District Municipal of KwaZulu Natal." Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/23110.

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This study comprised an information audit of certain micro enterprises of Umkhanyakude District Municipality in northern KwaZulu-Natal. The purpose of this study was to investigate the information needs, information resources available and the information gaps that exist in these enterprises. The Umkhanyakude District Municipality consists of five local municipalities, but this study focused mainly on two, Jozini and Mtubatuba, because of their large number of local economic activities compared with the other local municipalities. The study primarily used questionnaires to collect data. These questionnaires were administered in the two municipalities identified. The results of the study revealed that technical information relating to business and financial management were the highest ranking information needs indicated by the sampled enterprises. Legal and business management information was the second most-needed information for these enterprises. The study also revealed a correlation between the academic level of the entrepreneurs, the type of business that the entrepreneurs operate and the kind of information they needed. The information resources that these enterprises had and used included newspapers, business magazines, market research documents and government documents. Based on the responses of the respondents, a gap was identified. This includes the lack of relevant sources of information that meet the respondents' information needs. This study also revealed that there are a number of institutions that provide information for these enterprises, such as community libraries, government information centres, bookshops, government offices and so on. Although these information resource institutions exist within the district municipality, these enterprises also have other information needs. This therefore led the researcher to conclude that these information resource structures are not providing their services according to the needs of the community at large. Based on the identified gaps the researcher recommends a participatory proactive approach. This approach uses participatory development communication platforms for the district municipality, the information resource institutions and local enterprises. The district municipality needs to have a platform which will identify information needs, gaps and pportunities for local enterprises. The information resource institutions need to provide platforms where they can assess the information needs of their customers and also have a customer management feedback system where they can assess whether they are responding to the customer needs. Finally, the micro enterprises need to use existing platforms to make the municipality and information resource institutions aware of their information needs. These platforms could include local and presidential izimbizo where the government comes to the people to address their concerns and issues. The approach recommended by this study is part of a development communication approach where participatory two-way communication platforms are used to bring about development. Copyright
Dissertation (MA)--University of Pretoria, 2010.
Information Science
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Ederlöv, Ida, and Angelica Ring. "A rainbow nation hunting for opportunities abroad: : A study on the implications of BEE on South African SMMEs when they internationalize." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-67059.

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Due to South Africa's history of apartheid the current regime have implemented the Black Economic Empowerment (BEE) policy to rectify the discrimination against previously disadvantaged groups. The BEE policy gives incentives for companies to hire non-whites in higher positions, like management, and the ambition with this is to create equality. With a qualitative research method and using an abductive approach this study research how South African SMMEs are influenced by the BEE policy when they internationalize. This study concludes that South African SMMEs are differently influenced by the BEE policy when they internationalize. Furthermore, this research shows that the impact is highly dependent on the business owners ethnicity. The influence the BEE policy had on black owned business was predominantly positive. However, the effect the BEE policy had on white owned businesses was more complex. As far as this research shows, the influence the BEE policy had on SMMEs when they internationalize are an extension of how the BEE policy influenced them in the domestic market. The authors recommendation is that the relationship between BEE and internationalization is further investigated and that this study is complemented with a quantitative research.
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Hess, Allison. "The constraints SMMEs experieince whilst attempting to recover skills levies from the W&RSETA." Thesis, Cape Peninsula University of Technology, 2009. http://hdl.handle.net/20.500.11838/1747.

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Thesis (MTech (Human Resource Management)--Cape Peninsula University of Technology, 2009
This thesis explores the barriers/constraints that the SMME may experience whilst attempting to recover their skills levies from the wholesale and retail SETA (W&RSETA). Skills development legislation was introduced in South Africa to address the previous disparities in education and training. The Skills Development Levies Act (SOLA) of 1999 established the introduction of skills levies. The SOLA stipulated that all companies with an annual payroll in excess of R 500 000 would be required to pay skills levies to the South African Revenue Service (SARS). SARS then distributes the funds to the relevant sector education and training authority (SETA). The company would then have the option of recovering up to seventy percent of its skills levies, provided that it had implemented various skills development and training initiatives throughout the year. While larger companies may be more attuned in terms of recovering these levies, small, micro and medium enterprises (SMMEs) may experience difficulties in doing so. The research design included a descriptive study of both qualitative and quantitative components. The investigation was conducted by interviewing twenty stakeholders within the wholesale and retail sector. The stakeholders were divided into two categories, namely SMMEs and the assistants to SMMEs. The information was analysed within the context of the twenty stakeholders interviewed who were located in the Westem Cape area and registered with the W&RSETA. The findings indicated that the main constraints that SMMEs may be experiencing whilst attempting to recover their skills levies from the W&RSETA included: a lack of understanding of the grant recovery system; lack of time; burdensome administration; a lack of finance; and a lack of communication and support from the W&RSETA This research would be a pilot study that would provide a basis for a future study which may seek to provide practical recommendations to policy makers both in govemment and the private sector, in terms of assisting levy paying SMMEs within the W&RSETA to recover skills levies.
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Aswani, Frank. "Barriers and facilitators to transitioning of small businesses (SMME’s) from the second to the first economy in South Africa." Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/23318.

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This Research was undertaken to explore and better understand the perceptions of SMME owners, in South Africa, of the financial and non financial barriers and facilitators to the formalization/transitioning process. The study was motivated by the lack of data on the South African context of the barriers and facilitators of the formalization process. The conversion of enterprises from informal to formal concerns is not well researched and understood. In the absence of hard data, experienced observers and practitioners in the small business field express extreme skepticism about the efficacy of attempts to convert informal businesses to formal ones, (Bernstein, 2004). The research was conducted, mostly in Alexandra township Johannesburg, by means of 20 in-depth, semi-structured, face to face interviews with SMME owners; 10 operating informally and 10 who formally were, but have since transitioned/formalized. The resulting findings showed that lack of access to information on formalization and limited access to cash or credit are the major non financial and financial barriers respectively. Improved access to information on formalization is the major non financial facilitator and ability to access a bigger market plus increased access to cash or credit are the major financial facilitators. These findings also indicate that there may be a difference in the barriers and facilitators to formalization in South Africa as compared to what’s reported internationally in the literature.
Dissertation (MBA)--University of Pretoria, 2010.
Gordon Institute of Business Science (GIBS)
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Bruwer, Juan-Pierre. "Sustainability of South African FMCG SMME retail businesses in the Cape Peninsula." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1724.

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Dissertation submitted in fulfilment of the requirements for the MTech: Internal Auditing In the Faculty of Business at the CAPE PENINSULA UNIVERSITY OF TECHNOLOGY, 2010
The concept of Small Medium and Micro Enterprises (SMMEs) was created and implemented by the South African Government in an attempt to improve the economy of South Africa, reducing the unemployment rate and eliminating poverty. As a basic objective, SMMEs strive toward sustainability, however in recent years sustainability is at an all time low as substantial a number of these businesses fail to become viable entities. Popular literature show that Fast Moving Consumer Goods (FMCG) retail SMMEs make ineffective use of their accounting resources, resulting in them making critical business decisions without understanding and interpreting their financial performance or financial positions. These decisions have a ‘toxic’ affect on their business sustainability and as a result, it is perceived that these SMMEs make inefficient use of financial performance measures. The key objective of this research is to establish what financial performance measures sourced from accounting resources are regarded as being critical for the sustainability of FMCG retail SMMEs during the current dispensation of an economic depression in South Africa. To achieve the above dispensation, applied research will be used using ‘action research’ as the primary research paradigm supported by questionnaires for the purpose of data analysis, results of which were analysed using descriptive and inferential statistics. Recommendations culminate from the research to mitigate the research problem.
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Sishuba, Ludumo Christian. "Institutional framework for promoting and supporting small, micro and medium enterprise in South Africa: supply perspective." Master's thesis, Faculty of Commerce, 2020. http://hdl.handle.net/11427/32984.

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All around the world, many studies demonstrate the importance of Small, Micro and Medium Enterprises (SMMEs) in lifting-up the economy and creating employment. Many governments around the world have created institutions with the aim to enhance SMME survival and growth. This in turn contributes to social and political stability in a country. Despite the importance of SMMEs to the economy and employment creation, in South Africa studies (Hallberg, 2000; World Bank, 2000; World Bank, 2007; SBP, 2014; GEM, 2015, & Edinburg Group, 2015) show that government policy hinders the development and growth of SMMEs. One of the most cited government policies that hinder SMME development and growth is the institutional framework. Institutions are viewed as the platform that could be used to apply formal and/or informal “rules of the game” in society. These institutions play a critical role for the individuals and organisations (our emphasis) to manage unforeseen events, outcomes and high transaction costs. In order for the institutional platforms to remain relevant, it is critical that they are developed to meet the needs of entrepreneurs and SMMEs, since in actual fact they are the ones, which need the institutional platforms for growth. The National Planning Commission through the National Development Plan (NDP, 2013) stresses the need for South Africa to create a conducive business environment. This means eliminating policy and regulatory constraints in order to accelerate development and growth of SMMEs. It is also stated that the institutional matrix plays a crucial role to ensuring that organisations remain viable, profitable and survive growth phases. To experience successful change process, organisations need to appreciate the constraints that hinder development. Hence it is important to ensure that governments create business environment that respond to the needs of the SMMEs. The aim of the study was to examine the current South Africa's institutional framework for SMMEs and find out if the designed and implemented programmes appropriately meet the demands of SMMEs in South Africa. The objectives of the study were to review various institutional frameworks for promoting and supporting SMMEs that are promoting and supporting SMMEs around the world and in South Africa; to assess the extent to which SMMEs support institutions were designing and implementing support services and strategies that responded to the short- and long-term needs of SMMEs. The research study found that the key institutional constraints perceived by public sector service providers as inhibiting the development of SMMEs in South Africa are the following: there is low coordination between organizations supporting SMMEs; inadequate management skills, in particular financial management; lack of domestic and global market access; high regulatory burden, to clear the red tape and lack of access to information and technology infrastructure. This research study advances that solid institutions can help to improve and enhance the role of SMMEs in meeting government's developmental objectives. This view was enabled by the research approach to gather primary information from public sector experts supporting SMMEs, but it also affirms that the views narrated would be subjective. The research study argues that South Africa has a relatively developed institutional framework that supports growth and development of SMMEs. However, the plethora of government programmes administered in various levels of government; different departments and agencies coupled with limited resources has caused fragmentation. The findings in this research study show that government agencies including their oversight holding departments have shown substantial overlap indications in terms of their programmes offering. Further, the findings indicate that there is inadequate interaction with the private sector, SMMEs associations, higher education institutions including civil societies in designing programmes, as result the needs of SMMEs are not properly considered. It essential to improve partnerships in programmes that support export promotion, innovation and training and development. The research study further proposes that South Africa, should adopt and adapt the institutional structures applied in Malaysia and the United States of America (USA). Their institutional structures support a high level body that includes both the political representation and private sector, SMMEs associations, higher education institutions including civil society representation in its composition. This way, social partners would be enabled to influence policy and programme development in relation to the SMME industry. The thesis emphasises the important role of a partnerships approach in implementing development programmes. Further, the thesis argues that what is vital is to listen and incorporate the needs of the business owners, and ensure that policies and programmes meet the expectations of the SMMEs.
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31

Mahambehlala, Tandi. "Small, medium and micro enterprise development challenges in a post apartheid South Africa: Lessons learnt." University of the Western Cape, 2019. http://hdl.handle.net/11394/6812.

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Masters in Public Administration - MPA
A problem of the South African economy is the pervasive unemployment in particular amongst the black population. Double-digit unemployment figures had become the norm within post - apartheid South Africa. The newly elected government in 1994 identified the informal sector as a strategic growth area. The SMME sector was seen as unexplored and a potential conduit and possible answer to create employment opportunities and address the unemployment crisis. The question that guided the research was What are the challenges faced by the SMME sector, in particular black SMMEs, in becoming a sustainable and financially viable business? The study was qualitative in nature and the case methodology was used for this research. The key findings were that, there is an over - reliance on the business owner that in many instances, has very little business experience. Furthermore ,that government support programmes are not well known amongst the SMMEs. The major recommendations are that Government must provide the support to the SMME sector to become sustainable and contribute to employment creation. Government must explore the possibility of financially supporting the SMMEs. Lastly, that Government must review the regulatory and policy framework to reduce and create an enabling environment for SMMEs to grow and become lucrative.
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32

Hervé, Annaële. "lnternationalization and Digitalization of micro-, small- and medium-sized enterprises." Thesis, Université de Lorraine, 2021. http://www.theses.fr/2021LORR0011.

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L'avènement des technologies numériques a radicalement transformé les entreprises et les sociétés. Ces transformations sont particulièrement disruptives au regard de la nouvelle réalité du commerce international "connecté". Cependant, les théories traditionnelles sur l'internationalisation des entreprises ne traitent pas spécifiquement des effets omniprésents des technologies numériques. L'objectif de la thèse sur articles est d'étudier l'internationalisation et la numérisation des entreprises et contribuer aux connaissances sur la réalisation d'activités internationales entrepreneuriales et compétitives dans un contexte numérique. Le projet de recherche suggère de relier les dimensions d'intérêt par les comportements entrepreneuriaux des entreprises et des individus et développe un processus conceptuel global qui démontre comment les technologies numériques impactent les comportements entrepreneuriaux et comment façonner de nouvelles opportunités pour améliorer l’intensité d'internationalisation
In recent years, the advent of digital technologies has radically transformed the business world and societies paradigms. The current transformations are particularly disruptive with regard to the new reality of digital connected global trade. However, traditional theories and models on internationalization of firms do not specifically address the pervasive effects of digital technologies. The purpose of the paper-based dissertation is to study the internationalization and digitalization of firms and to contribute to the knowledge on achieving entrepreneurial and competitive international activities in a digital context. By investigating entrepreneurial behaviors of firms and individuals, the research project suggests to link the dimensions of interest through an overall conceptual process that demonstrates how the use of digital technologies impact entrepreneurial behaviors and how this might shape new opportunities to enhance the propensity for internationalization
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Mbinda, Bukelwa. "Constraints facing small medium and micro enterprises in Khayelitsha, Western Cape." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2048.

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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2015.
The aim of this study was to determine the extent of constraints to entrepreneurial development in the townships supporting the Cape Town economy, specifically that of Khayelitsha, and to establish whether any government incentives were available to develop this township economy. These small, medium and micro sized businesses face numerous constraints. The vital role of small businesses in stimulating economic activity, in poverty alleviation, and in the raising of living standards, has been widely recognised in most countries. In fact, in several countries, small businesses are used as catalysts to generate economic activities within relatively poor communities. The City of Cape Town has developed economic initiatives to provide assistance to entrepreneurs with recommendations on how innovations should be encouraged to help entrepreneurs in such poor communities as Khayelitsha to start new businesses, and to create jobs. In order to obtain information on the Khayelitsha business community both qualitative and quantitative approaches were used. Questionnaires were employed to answer open and closed ended questions dealing with economic activities in the area, as well as interviews with formal and informal business persons. Generally, the findings reveal numerous constraints of trade facing businesses in Khayelitsha including governmental restrictions, lack of a skilled workforce, poor infrastructure, and services delivery. The recommendations made could lead to an improvement in operating conditions as this study argues that the existence of positive business conditions, in terms of social, economic, and personal factors, are necessary for business ventures and entrepreneurs to succeed. However, innovation is essential for small businesses to be able to respond effectively to the changing environment that has been triggered by globalisation forces.
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34

Shin, Joonho. "Micro Multinational Enterprises and the Internationalization of Small and Medium Sized Enterprises: Contextual and Organizational Factors." Doctoral thesis, Universitat Ramon Llull, 2018. http://hdl.handle.net/10803/461712.

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Les principals teories de negocis internacionals afirmen que hi ha una relació positiva entre el grau d'internacionalització d'una empresa i el seu acompliment, atès que la internacionalització ofereix a les empreses l'oportunitat de créixer i millorar la seva competitivitat. Tot i les limitacions de recursos per expandir-se geogràficament, les PIMES han mostrat una alta i creixent propensió a internacionalitzar-se, demostrant que les empreses no han de ser grans per tenir èxit en els mercats estrangers. La pregunta general de recerca que aquesta tesi pretén respondre és: ¿quins factors contextuals i organitzacionals permeten a les PIMES internacionalitzar-se, superant les limitacions degudes a la seva reduïda grandària, adoptar modalitats d'entrada que requereixen un alt compromís de recursos, i maximitzar el rendiment? La tesi examina diferents factors contextuals i organitzacionals que incideixen en la relació entre el grau d'internacionalització i l'acompliment en el context específic de les PIMES i d'un subgrup de PIMES particularment interessant, les micro-multinacionals. Els estudis previs sobre la relació internacionalització-rendiment (I-R) s'han centrat en les grans empreses multinacionals, mentre que la internacionalització de les pimes que utilitzen modes d'entrada de major compromís ha rebut molt escassa atenció. La tesi proporciona una explicació teòrica i empírica de l'efecte moderador de diversos factors contextuals i organitzacionals en la relació I-R en diferents nivells d'internacionalització. Per a això, s'integren en el marc teòric de la tesi la literatura sobre la relació I-R amb les literatures relacionades amb les variables moderadores de tipus contextual (sector d’activitat) i organitzacionals (tipus de propietat, estratègies de diversificació geogràfica). Els resultats obtinguts confirmen que la relació I-R és específica al context i contingent en relació amb les característiques organitzatives i contextuals estudiades.
Las principales teorías de negocios internacionales afirman que existe una relación positiva entre el grado de internacionalización de una empresa y su desempeño, dado que la internacionalización ofrece a las empresas la oportunidad de crecer y mejorar su competitividad. A pesar de las limitaciones de recursos para expandirse geográficamente, las PYMES han mostrado una alta y creciente propensión a internacionalizarse, demostrando que las empresas no tienen que ser grandes para tener éxito en los mercados extranjeros. La pregunta general de investigación que esta tesis pretende responder es: ¿qué factores contextuales y organizacionales permiten a las PYMES internacionalizarse, superando sus limitaciones de tamaño, adoptar modos de entrada que requieren un alto compromiso de recursos, y maximizar el rendimiento? La tesis examina diferentes factores contextuales y organizacionales que inciden en la relación entre el grado de internacionalización y el desempeño en el contexto específico de las PYMES y de un subgrupo de PYMES particularmente interesante, las micro-multinacionales. Los estudios previos sobre la relación internacionalización-desempeño (I-P) se han centrado en las grandes empresas multinacionales, mientras que la internacionalización de las pymes que utilizan modos de entrada de mayor compromiso ha recibido muy escasa atención. La tesis proporciona una explicación teórica y empírica del efecto moderador de varios factores contextuales y organizacionales en la relación I-P en diferentes niveles de internacionalización. Para ello, se integran en el marco teórico de la tesis la literatura sobre la relación I-P con las literaturas relacionadas con las variables moderadoras de tipo contextual (sector de actividad) y organizacionales (tipos de propiedad, estrategias de diversificación geográfica). Nuestros hallazgos confirman que la relación I-P es específica al contexto y contingente en relación con las características organizativas y contextuales estudiadas.
Core international business theory asserts that there is a positive relationship between a firm’s degree of internationalization and its performance, given that internationalization offers firms the opportunity to grow and enhance their competitiveness, Despite resource constraints to expand geographically, SMEs have shown a high and growing propensity to internationalize, demonstrating that firms do not have to be large to be successful in foreign markets. The overarching research question this thesis aims to respond is: what contextual and organizational factors allow internationalizing SMEs overcome their size constraints, adopt higher commitment entry modes, and maximize performance? The thesis examines different contextual and organizational factors that influence the relationship between the degree of internationalization and performance in the specific context of SMEs and a particularly interesting subgroup among them, micro multinationals. Previous studies on the internationalization-performance (I-P) relationship have focused on large MNEs while very little attention has been paid to internationalizing SMEs using higher commitment entry modes. The thesis provides a theoretical and empirical explanation of the moderating effect of several contextual and organizational factors on the I-P relationship at different levels of internationalization. To do so, the theoretical framework of the thesis integrates the literature on internationalization/ multinationality research with the corresponding literatures related to the contextual (industry) and organizational (ownership types, geographical diversification strategies). Our findings confirm that the I-P relationship is context-specific and it is contingent on the studied organizational and industry characteristics.
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35

Moiloa, Moeti Justice. "Training as a tool for SMME development within the youth sector of the KOSH area." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52590.

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Thesis (MPA)--Stellenbosch University, 2001.
ENGLISH ABSTRACT: An effort to enhance job creation and to alleviate poverty amongst the youth as an important sector of the South African society has created a need to determine the relevance of training as a way of promoting SMME development in the KOSH area. Training is an important tool for SMME development. Based on the above analysis, the objectives of the study are to assess the relevance of training provided in relation to the economic profile and business opportunities in the KOSH area and to assess the effectiveness of training that is provided by various agencies in the KOSH area. The study also looks into the business and employment opportunities put in place to help youth participation after undergoing training. The study focuses on training as a tool for SMME development within the youth sector of the KOSH area. It mainly deals with the importance of training, which if conducted in a proper manner, should contribute to the development of SMME. While policies and institutions have been put in place to provide technical and business training skills in the KOSH area, targeting both women and youth who aspires to be entrepreneurs, there seem to be not significant expansion of the small business in order to create job opportunities. The status quo remains. Participants from these training programmes are pursuing their traditional form of business and there is little, if any, innovation and diversification in economic activities in this sector. Conclusions based on the study indicate that training should be an integral component for any SMME development strategy. Programmes promoting entrepreneurial culture should target all studying young people, and also those not enrolled at institutions of learning. The private sector seems to be playing a minimal role in the provision of training. This sector's contribution in training programmes, in a partnership with pubic institutions, is lacking. After care services to trainees is not provided for adequately. Planning for effective SMME training in the KOSH area should further take into consideration technology, social, economic, political and institutional factors which are affecting it at the moment.
AFRIKAANSE OPSOMMING: In 'n poging om werkskepping te bevorder en armoede onder die jeug te verlig, as 'n belangrike fokuspunt in die Suid-Afrikaanse gemeenskap, is dit belangrik om te bepaal wat die relevansie van opleiding is ter bevordering van SMME ontwikkeling in die KOSHgebied. Gebaseer op 'n ontleding in die verband is die oogmerke van die studie om 'n waardebepaling te doen ten opsigte van die toepaslikheid van opleiding in die KOSH-gebied, en om die doeltreffendheid van opleiding wat veskaf word deur die onderskeie agentskappe in die KOSH-gebied te evalueer. Die studie fokus op opleiding as instrument vir SMME ontwikkeling. Dit ontleed hoofsaaklik die belang en waarde van die opleiding wat, indien korrek toegepas, kan bydra tot die ontwikkeling van SMME's. Alhoewel beleid en institusionele reelings voorsiening maak vir opleiding in tegniese- en besigheidsvaardighede, en bemarking spesifiek fokus op vrouens en die jeug wat entrepreneurskap bevordering betref; blyk dit dat daar nie beduidende groei is in die skepping van werksgeleenthede nie. Die status quo word gehandhaaf; deelnemers volg hul tradisionele vorme van ondernemerskap of besigheid en daar bestaan min, indien enige vernuwende denke en diversifikasie in ekonomiese aktiwiteite. Samevattings gebaseer op die studie dui daarop dat opleiding 'n integrale element van enige SMME-ontwikkelingstrategie moet wees. Programme ter bevordering van 'n interpreneurskultuur moet gerig wees op beide jongmense in akademiese instellings en die nie-skoolgaande jeug. Vennootskapspogings deur die private- en openbare sektor, skyn te kort te skiet aan koordinering in die verskaffing van opleiding. Die privaat sektor se rol is onvoldoende en daar word nie vir 'n nasorgdiens voorsiening gemaak nie. Beplanning vir effektiewe SMME opleiding in die KOSH-gebied moet verder tegnologiese, sosiale, ekonomiese, politiese, en institusionele faktore in aanmerking neem wat dit tans beinvloed.
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36

Tabot, Enow Samuel. "The working-capital management practices of small medium and micro enterprises in the Cape Metropole." Thesis, Cape Peninisula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2064.

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Thesis (MTech (Cost and Management Accounting))--Cape Peninsula University of Technology, 2015.
The broad aim of this research was to investigate the working-capital management practices of Small Medium and Micro Enterprises (SMMEs) in the Cape Metropole. The study was motivated by a lack of research on the workingcapital management practices of SMMEs. Data was collected by means of a questionnaire that comprised closed-ended questions. The findings of the study indicate that most SMMEs manage their cash effectively; however only a minority hold cash for speculative purpose, invest their surplus cash profitably and use computers to manage cash. By contrast, only a minority of the SMMEs sell on credit. Of those that do, only a minority review their credit criteria annually, send reminders to debtors, charge interest for delayed payment, send prompt statements and use computers to manage their receivables. Likewise, only a minority of the SMMEs purchase on credit. Of those that do, a majority pay promptly to take advantage of discounts and thus only a minority settle their accounts on the last date allowed. Interestingly, most of the SMMEs that purchase on credit use computers to manage their payables. Only a minority of the SMMEs perceive a lack of skills, resources, personnel and time as factors that inhibit them from managing their workingcapital effectively. The findings of this study provide invaluable insights on the weaknesses in the working-capital management practices of SMMEs, which could be used to inform future endeavours of the Government when establishing interventions meant to improve the survival rates of these entities. The findings may also assist SMMEs to gauge and review their working management practices, particularly their receivables and payables, with a view to optimising the benefits derived from these components of working-capital.
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Kanguru, Rutendo Melody. "Inventory management practices of small, medium and micro enterprises in the Cape Metropole, South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2431.

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Thesis (MTech (Cost and Management Accounting))--Cape Peninsula University of Technology, 2016.
Small, medium and micro enterprises (SMMEs) in South Africa are perceived to be failing partly due to ineffective management practices. Using a questionnaire survey, this study sought to determine the inventory-management practices of SMMEs operating in the Cape Metropole, and to evaluate the effectiveness of the inventory-management practices currently used by these entities. In addition, the study sought to determine the challenges, if any, that are experienced by SMMEs from the inventory-management practices currently used. This study was motivated by a dearth of research on inventory-management practices of SMMEs. The findings of the study revealed that most of the SMMEs used ‘Rule of Thumb’ as an inventory-management practice. Regarding the effectiveness of the practices used, the study revealed that the SMMEs investigated were perceived to be moderately effective, with SMMEs practising good inventory management techniques such as warehousing, stocktaking, budgeting, good ordering habits and segregation of warehouse duties. In relation to the challenges faced by SMMEs from the inventory-management practices currently used, the findings suggested that theft, shortage of inventory, errors due to incompetent staff, physical inventory not matching up with records and an inability to keep up with the demand of the customers were some of the main challenges faced. This study contributes to the literature on inventory-management practices of SMMEs and fills the gap of knowledge in this neglected area of research. The findings of this study are of significance to the decision-makers of SMEs as they will be enlightened on the best practices and different inventory-management practices that are vital for their businesses’ survival and that have been adopted by their competitors. This should enable them to evaluate their own inventory-management practices and to decide whether to improve, change or continue with their current practice. The South African Government could also draw on the findings of this research to inform its future intervention strategies meant to improve the survival rates of these entities. This could be in the form of the creation of short courses meant to assist SMMEs to improve their inventory-management practices.
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Worku, Eshetu Bekele. "Efficiency and Social Capital in Micro, Small and Medium Enterprises: the Case of Ethiopia." Thesis, University of the Western Cape, 2008. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2168_1263780307.

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This study extends the existing literature on how social networks enhance the performance and sustainability of small enterprises. More specifically, the study isolates and investigates the mechanisms through which social capital helps with the growth and survival of MSMEs. The evidence presented in this study strongly suggests that an indigenous social network widely practiced in Ethiopia, the &ldquo
iqqub&rdquo
, contributes significantly to the start-up, survival and development of urban MSMEs.

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De, Beer Lloyd. "The development of a model of competencies for small, medium and microsized enterprises (SMME'S) to achieve competitive advantage in the East Cape Motor Industry Cluster." Thesis, Port Elizabeth Technikon, 2003. http://hdl.handle.net/10948/121.

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The research problem addressed in this study was to identify the generic strategies that small, medium and micro enterprises (SMME’s) are required to implement in order to achieve competitive advantage in the highly competitive global automotive market. Markets have merged into one huge global marketplace, increasing the competitive forces on all the participants in the automotive markets. Strategies to achieve competitive advantage has changed from the traditional domestic strategies to that of strategies required for global competitive advantage. This has created challenges for SMME’s to attain competitive advantage essential in the fast-changing global markets. The East Cape Motor Industry Cluster (ECMIC) is the heart of the SA automotive industry with three of the major automobile manufacturers having their assembly plants located in the Buffalo and Nelson Mandela Metropoles. A significant number of component manufacturers and their suppliers serve these manufacturers, as well as the other automobile manufacturers located elsewhere in South Africa. Many of these component manufacturers and suppliers are SMME’s. The need to become globally competitive is thus critical for SMME’s in the region. This study investigates the generic strategies that SMME organisations are required to implement in order to achieve competitive advantage in the ECMIC, and based on this and the empirical study that seeks opinion from management of SMME firms in the ECMIC, a model of generic strategies to create competitive advantage is developed.
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40

Uusiku, Elise Peneyambeko. "The impact of microfinance on the growth of micro, small and medium enterprises in Namibia." Master's thesis, Faculty of Commerce, 2019. http://hdl.handle.net/11427/30397.

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Many governments around the world have recognised the vital role that Micro, Small and Medium Enterprises (MSMEs) play in promoting economic growth and restoring economies. Though with much recognition, MSMEs financing remains a challenge. Microfinance is regarded as a prominent tool in addressing the financing gap that emanates within the SMEs sector. Yet, the extent to which such initiative has prospered in addressing the funding gap is understudied. Therefore, this paper explored the impact of microfinance services on the growth of Micro, Small and Medium Enterprises (MSMEs) in Namibia. The study employed a cross-sectional analysis on 45 small enterprises to examine the effect of microfinance activities on the productivity of MSMEs in Oshana region. The sample was drawn from a list of MSMEs who have accessed microfinance services offered by the Development Bank of Namibia. It uses the multiples regression to test the influence of a group of variables (types of microfinance, gender, business location, education, years of existence and the amount of loan received) on productivity a proxy for business growth. The research indicated that a combination of loan (microcredit) and training as well as the number of years that the business has been in existence had a significant impact of productivity (proxy for growth). Consequently, microcredit as a main variable did not significantly contribute to MSMEs growth. Therefore, the study argues that gaining access to microcredit alone cannot lead to small business growth but rather a combination of other important variable such as education and business experience are essential for the full utilization of microcredit which may result in the growth of MSMEs. Likewise, poor management skills hindered the MSME’s ability to fully utilise microfinance services. The study further recommended that Microfinance Institutions should consider other factors such as advisory services, training and mentorship services. Therefore, a designed packages that combined different services other than the stand-alone package for microcredit is ideal to ensure that loans disbursed are fully utilized and maximised.
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41

Long, Hylton Ernest. "Implications of current labour legislation for small, medium and micro-enterprises with regard to procuring government contracts." Thesis, Port Elizabeth Technikon, 2000. http://hdl.handle.net/10948/29.

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The research problem addressed in this study is to determine what affect current labour legislation has on small, medium and micro-enterprises (SMME’s), in particular with regard to the procuring of Government contracts. To achieve this objective a literature study was undertaken to ascertain what knowledgeable people believed was the affects of labour legislation on SMME’s. The literature study included all relevant labour legislation promulgated by the Government since 1994 The literature study was then used to develop a questionnaire to test the degree to which SMME’s, operating in the Municipal areas of East London and King Williams Town, abided by the relevant labour legislation. The empirical results, in general, indicated a strong adherence to labour legislation. Those organisations that had not strictly adhered to labour legislation were, in most instances, not successful in securing contracts offered by Government or parastatals. The results indicated that all the role-players, namely businesses, trade unions and knowledgeable people have valid arguments both for and against labour legislation. Each group, is however, still concerned and suspicious that in one way or another, they will be placed at a disadvantage with respect to the others positions, and this places a serious strain on the South African economy.
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42

Contreras, Reyna Karina Rosas. "Evaluating micro, small and medium-sized enterprises (MSMEs) development programmes in Mexico : a practical participatory approach." Thesis, University of Hull, 2004. http://hydra.hull.ac.uk/resources/hull:5601.

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This thesis is about a participatory approach to evaluation of development programmes for micro, small and medium-sized enterprises (MSMEs) in Mexico. It advocates the use of intangible factors (stakeholders' claims, concerns and issues) and the participation of stakeholders in the process of evaluation. This evaluation approach could complement conventional approaches used to evaluate programmes for MSMEs in Mexico. In considering these ideas, this research explored the evolution of evaluation identified by Guba and Lincoln and noted some of the problems faced in the evaluation of programmes for MSMEs (e.g. absence of clear objectives, difficulties in expressing the objectives in quantifiable measures and inappropriateness to deal with social behaviour inquiry). This research proposed a shift towards a qualitative evaluation approach and developed a Situationally Responsive Practical Participatory Evaluation (SRPPE) approach. This approach relied upon the accommodation of Guba and Lincoln's Fourth Generation Evaluation and Patton's Utilization-focused evaluation. In this sense, the term accommodation refers to the integration of their methodologies from a practical point of view and their use in parallel from a theoretical point of view. The SRPPE approach considered the claims, concerns and issues (CC&I) of the programme stakeholders as inputs of the evaluation. These refer to the favourable and unfavourable assertions related to the programme and to the declarations of disagreement between stakeholders of the programme. The CC&I are used to analyse components such as decision-making, political, learning and characteristics of the evaluator. The output of the evaluation process promotes conceptual, symbolic and instrumental uses of the evaluation. This approach was tested using a constructivist and interpretivist methodology in which the nominal group technique and focus groups were used to collect information. The information was analysed and interpreted by following a qualitative approach and case studies were used to describe the structure and outcomes of the evaluation of two Mexican programmes for MSMEs. The findings of the research project suggested that an evaluation approach which considered intangible factors helped to understand the programmes, revealed the different views stakeholders had, unveiled conflicts due to different stakeholders' interests and provided a guide towards programme improvement.
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Mhembere, Mike. "The relationship between financial literacy, entrepreneurial leadership and entrepreneurial performance of small, medium and micro-enterprises." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/79616.

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The major aim of this study was to analyse the relationship between financial literacy, entrepreneurial leadership and entrepreneurial performance of small, medium and micro-enterprises. A simple random sampling approach was employed in conducting survey primary data collection using a self-administered structured questionnaire developed based on a 5-point Likert scale. Sample data collected from two-hundred and five respondents was first tested for construct validity and scale reliability using Keiser-Meyer-Olkin measure of sampling adequacy and Cronbach’s alpha criteria, respectively. Results indicate that the questionnaire’s items passed construct validity and scale reliability requirements. Exploratory factor analysis and confirmatory factor analysis were conducted to evaluate total variances explained, factor structures and associations between observed variables and latent factors using the Statistical Package for Social Sciences 24 software. Results show that no observed variables exhibited complex structures, and significant amounts of variances in observed variables were explained by the analogous constructs. Results obtained from the structural equation model estimated using Stata 14 software show presence of significant positive relationship between financial literacy, entrepreneurial leadership and entrepreneurial performance. Results from the estimated generalised structural equation model indicate that entrepreneurial leadership moderates the relationship between financial literacy and entrepreneurial performance of small, medium and micro-enterprises.
Mini Dissertation (MBA)--University of Pretoria, 2020.
pt2021
Gordon Institute of Business Science (GIBS)
MBA
Unrestricted
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Malamulo, Terence Crayl. "The nexus between growth of Micro, Small and Medium Enterprises (MSMEs) and youth employment in Eritrea." Master's thesis, Faculty of Commerce, 2019. http://hdl.handle.net/11427/30459.

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Economic growth and development are strategic for the overall development of a country. Micro, small and medium enterprises play a surmountable role in economic growth and development. Among other contributions, they provide jobs in an economy. Several developing countries, such as Eritrea, face limited private sector growth, yet also have the need to invest in the creation of enough and decent job for youths. Hence, this study intended to identify the prominent factors that deter the growth of micro, small and medium enterprises as well as the connection between their growth and youth employment, using a case study of Eritrea. The study used econometric research method. Through stratified sampling and a questionnaire, it collected data from 76 micro, small and medium enterprises. In the analysis, it used ordinal and binary logistic regressions, chi-square and correlation tests. The study concludes that there is no sufficient evidence that the growth of micro, small and medium enterprises influences youth employment. It finds that the growth of micro, small and medium enterprises is deterred by obstructive access to raw materials, obstructive banking regulations and obstructive general business regulations and policies. The study recommends improvement of the macro-economic conditions for pro-business sector growth, establishment of a policy on development of micro, small and medium enterprises, and a gradual liberalization of the private economy. Further, it proposes an impact investing based growth model of micro, small and medium enterprises to increase certainty on employment creation contribution. It suggests that an investment in micro, small and medium enterprises for youth employment creation that does not address the identified deterrents faces a significant impact risk.
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45

Mahlanza, Zanele. "The impact of regulatory compliance on small, medium and micro-enterprises in the Buffalo City Metropolitan Municipality." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1011840.

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The small, medium and micro-enterprise sector is recognised as being favourable to socioeconomic growth since SMMEs have capacity to generate jobs. SMMEs are particularly beneficial for previously disadvantaged communities, and it is particularly clear that SMMEs play a critical role in economic development. It is therefore important to encourage growth of this sector by introducing a favourable and a conducive environment for the sustainability of the SMMEs. The purpose of this study was to investigate the impact of regulatory compliance on SMMEs in the Buffalo City municipal area in South Africa’s Eastern Cape Province. In other words, this study seeks to find out how SMMEs in the Buffalo City experience regulatory compliance. Exploratory quantitative and qualitative research methodologies were used in this study. In this instance structured questionnaires were used to collect data. In order to provide a precise presentation of information, face-to-face interviews with the SMME owners were conducted. The results of this study indicate that the regulatory environment within which the SMMEs operate is not a constraining one. Although the manual registering process is reported to take long, the electronic or online business registration is much quicker. Notwithstanding, the business registration agencies were reported not be too easily and readily available and accessible. In terms of labour regulations SMME owners and managers indicated that compliance with labour legislation in terms of health and safety was benefiting to their businesses as they learnt how to develop polices and plans. Although the regulatory environment of the SMMEs is not a constraining one, there are costs involved. For example the respondents indicated that the labour laws increased their operating costs. In accordance with labour legislation, employees are entitled to all kinds of paid leave such as annual leave, maternity leave and sometimes study leave; needless to say a right to strike. The labour law regulations were seen to be time consuming and presented an administrative burden for managers. With regards to tax regulations compliance, there was an indication that due to the extra efforts taken by SARS, it was easy to comply. The SMMEs were exposed to what is required in order to comply fully with tax laws. Some respondents mentioned that they lacked the facilities to deal with VAT issues. The study recommends that government should ensure that the registration costs of small businesses remain low and that the turnaround time for registration is shortened. The support structures which are to assist small businesses need to be mentioned in all the media for everyone to be aware of them including the rural areas. The government needs to educate SMME owners and managers on how labour laws can benefit small businesses. Also the business registration process should be streamlined and linked with the South African Revenue Services in order for a ‘one shop stop’, so to shorten the time during formalisation and registration processes. It is also recommended that the South African Revenue Services together with the government simplify the tax issues applying to SMMEs further more especially Value Added Tax which seems not to be easily understood. This will in turn assist SMME owners as they will know more about tax issues, they will also know more how to handle them which should in turn lower the costs of doing business.
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46

Mbumbo, Ernest Pierre Tsague. "Management accounting skills of decision makers of small, medium and micro tourism enterprises in Western Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2065.

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Thesis (MTech (Cost and Management Accounting))--Cape Peninsula University of Technology, 2015.
Small medium micro enterprises (SMMEs) in general and small medium and micro tourism enterprises (SMMTEs) in particular are considered as one of the viable vehicles to reduce the high unemployment rate and increase economic participation in South Africa. Due to the lack of management skills, among other factors, SMMTEs may not fully realise their potential. The question that arises is: to what extent do the decision makers of SMMTEs employ management-accounting tools to inform their business decisions? The aim of this study is to investigate and to evaluate the ways decision-makers of the SMMTEs in the Western Cape of South Africa use management-accounting skills to make their decisions. Data was collected by means of a questionnaire that comprised closed-ended questions. The findings may assist SMMEs to improve the management of their businesses as they will be able to see how employees with different management-accounting skills and experience compare to each other when it comes to running the business, and or if management-accounting skills influence business decisions.
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47

Roldán, Roberto Ernesto Villaseñor. "Management learning in the context of Mexican micro, small and medium-sized enterprises (MSMEs) : an exploratory study." Thesis, University of Hull, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.412485.

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48

Taiwo, Olusade. "Evaluation of the effects of micro, small and medium enterprises finance policy on job creation in Nigeria." University of the Western Cape, 2019. http://hdl.handle.net/11394/6956.

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Philosophiae Doctor - PhD
The researcher attempted to assess the effectiveness of Bank of Agriculture (BOA) microloan scheme on job creation among micro and small enterprises. This is in view of the unprecedented rise in the unemployment rate in Nigeria and the widely perceived belief that among other policies, harnessing the financial capacity of micro, small and medium enterprises (MSMEs) may possibly dictate the pace of the country’s achievement of job creation. Despite a wide array of studies on MSME growth, only a handful of rigorous studies are available to provide evidence of the effect of finance on labour market outcomes in the sector, as well as on the use of more relevant assessment techniques on the performance of public policies and interventions related to MSME financing. Through the use of mixed methods including questionnaire administration, key informant interviews, focused group discussions and desk research, this research undertook a theory of change-based assessment of Bank of Agriculture microfinance scheme, to assess the extent to which the scheme is effective in contributing to the achievement of the MSME Policy’s fundamental objective of job creation. Descriptive statistics using frequency tables and graphs as well as OECD COTE (Coherence, Objectives, Targets and Evaluation) Framework for policy formulation were applied as methods of analysis. The findings show a fundamental flaw in relation to the lack of strategic alignment of the Bank of Agriculture (BOA) operations with the MSME Policy. The Bank is seen to be operating in a silo as the strategic direction the MSME tilt does not seem to derive from the overall MSME Policy. BOA is also not seen to be positioned to engage the practice of performance measurement and reporting generally and in particular of the fundamental objective of job creation, as stipulated in the MSME Financing Policy of government. It was also revealed that a majority of enterprises that took BOA microloans loans were not able to create jobs as many of them were operating as “survivalists”. Although the BOA microloan scheme is potentially capable of supporting targeted growth-oriented microenterprises in specific trades to create jobs, given the attractive concessional terms, the Bank is not achieving this objective in its present state and form neither is it seen to be positioned to do so due to several supply and demand side factors. An ongoing reform process in the Bank during this research period may be able to address part of this concern if more strategic steps are taken to surmount the constraints. Furthermore, BOA does not have a functional performance measurement framework and monitoring and evaluation system that can be used as the basis for measuring goal attainment such as the goal of job creation, especially in relation to the outcomes of the provision of financial services to the MSME sector. For BOA to be successful and truly developmental in focus especially in relation to its contribution to the strategic objective of job creation, the study therefore recommended the key thrust of a new framework for addressing the current unemployment situation to include an effective alignment of macro, meso (sectoral) and micro policies. At the (micro) institutional level, it is recommended that BOA should: • improve its governance and management system as well as the integration of development impact considerations and measurement; • create innovative financing products for growth-oriented microenterprises especially through cluster financing and cluster-based development; • increase wholesale lending through the provision of on-lending products to performing microfinance institutions (MFIs); • engage the services of BDS organisations to source for credible clients and build clients’ entrepreneurial capacity including assisting them to access markets. In line with the need to integrate development impact considerations and measurement into its entire operations, the researcher designed a monitoring and evaluation framework that can enhance the tracking of the attainment of job creation policy goal in BOA microloan scheme. In this vein, the institution is to adopt formal “lessons learnt” mechanisms to integrate evaluation findings into future activities and “put development back into development banking” (Smallridge, 2017). At the meso level in the study context, horizontal cooperation is recommended where all relevant institutions are aligned and the impact of various policy measures on entrepreneurship and job creation are taken into account. Lastly, an employment – sensitive macro-economic framework must pursue: the relaxation of monetary and credit conditions that are supportive of employment creation in the economy; fiscal prudence in the context of exploiting fiscal space to accommodate investments with high employment potentials; use of legislative mechanisms for ensuring full and effective implementation of annual budgets, program and projects at all levels and development and effective use of computerised Labour Market Information System (LMIS) for Nigeria.
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49

FILHO, HELIO FERNANDES DE C. MACEDO. "ONITORING AND EVALUATION OF INNOVATION MANAGEMENT IN MICRO, SMALL AND MEDIUM ENTERPRISES: PROPOSITION OF INDICATORS AND METRICS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2018. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=35306@1.

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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO
COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR
PROGRAMA DE SUPORTE À PÓS-GRADUAÇÃO DE INSTS. DE ENSINO
O objetivo desta dissertação é propor um modelo para monitoramento e avaliação da gestão da inovação em micro, pequenas e médias empresas, integrando-se métodos multicritério de apoio à decisão a ferramentas consagradas de monitoramento e avaliação e de gestão da qualidade para selecionar indicadores e métricas específicas deste contexto organizacional (at the firm-level). A pesquisa pode ser considerada descritiva, metodológica e aplicada. A partir dos resultados da revisão bibliográfica e análise documental sobre os temas centrais da pesquisa, desenvolveu-se um modelo para monitorar e avaliar a gestão da inovação de MPMEs, buscando-se preencher lacunas identificadas na literatura especializada. O modelo conceitual e o marco lógico para definição de indicadores e métricas contemplaram quatro dimensões: (i) capacidade de governança e organização para inovar; (ii) capacidade de gerenciamento de pessoas para inovação; (iii) capacidade de gerenciamento de processos de gestão de PDEI; e (iv) resultados e impactos de inovações. A aplicabilidade do modelo foi demonstrada mediante um estudo empírico focalizando-se uma MPME assistida pelo Núcleo de Apoio à Gestão da Inovação da PUC-Rio (NAGI-PUC-Rio). Destacam-se como principais contribuições da pesquisa um modelo para monitoramento e avaliação da gestão da inovação de MPMEs, que considera as especificidades dessas empresas e seus contextos socioprodutivos, e um conjunto de indicadores compostos associados às dimensões de gestão da inovação contempladas no modelo.
The objective of the dissertation is to propose a model for monitoring and evaluating (ME) the innovation management in micro, small and medium enterprises (MSMEs), by integrating multicriteria decision-making methods to ME and quality management tools for selecting specific indicators and metrics for this organizational context (at the firm-level). The research can be considered descriptive, methodological and applied. Based on the results of the bibliographical review and documentary analysis on the central themes of the research, a model was developed to monitor and evaluate the management of innovation by MSMEs, seeking to fill gaps identified in the specialized literature. The conceptual model and the logical framework for the definition of indicators and metrics included four dimensions: (i) governance and organization capacity to innovate; (ii) capacity of people management towards innovation; (iii) capacity of management of RDEI processes; and (iv) results and impacts of innovations. The applicability of the model was demonstrated through an empirical study focusing on a company that participated in the Innovation Management Support Program of PUC-Rio (acronym in Portuguese, NAGI-PUC-Rio). The main contributions of the research are a model for monitoring and evaluation of the innovation management by MSMEs, which considers the specificities of these firms and their socio-productive contexts, and a set of composite indicators associated with the dimensions of innovation management contemplated in the proposed model).
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50

Baydas, Mayada M. "Capital structure and asset portfolio choice among micro, small and medium scale manufacturing enterprises in the Gambia /." The Ohio State University, 1993. http://rave.ohiolink.edu/etdc/view?acc_num=osu14878444858985.

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