Dissertations / Theses on the topic 'SMME's (Small, medium and micro enterprises)'
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Figg, Malcolm John. "Reengineering the business processes in small, medium and micro enterprises (SMME'S) in order to improve profitability." Thesis, Port Elizabeth Technikon, 2002. http://hdl.handle.net/10948/112.
Full textMatiso, Khayalethu Goodman. "The effects of the Labour Relations Act on small, medium and micro enterprises (SMME's) in the Nelson Mandela Metropolitan." Thesis, Port Elizabeth Technikon, 2003. http://hdl.handle.net/10948/123.
Full textDenner, Lize. "Information organisation in small, medium and micro enterprises (SMMEs) in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53465.
Full textENGLISH ABSTRACT: The study was conducted to determine the need of SMMEs with regard to the availability and organisation of information. Literature on the subjects of information that is available in SMMEs and how this information should be organised was studied to determine whether it provides SMMEs with enough knowledge to find external information and extract internal information. The literature regarding information management and organisation was also studied to determine whether it can be used by a owner/manager of an SMME to organise its information in such a way that it can be retrieved and used. The study also included an empirical part with the purpose of discovering the current practices regarding the collection, organisation and use of information in SMMEs. Twenty-four structured interviews were conducted in four towns, namely Kuilsriver, Stellenbosch, Upington and Makhado (Louis Trichardt). During the interviews a questionnaire was used to investigate the uses of computers, the availability and need for information from the external and internal environment, and lastly electronic and manual systems used to organise information. When the interviews were concluded the systems were, especially the electronic folder systems, further investigated through observation. This provided an excellent opportunity to discover the usefulness of a system and even what type of information is really available and needed. It was found that SMME owner/managers are mostly aware of internal information, but do not know how to extract it or what other application possibilities it has. External information is not widely available or used. The only external information available is that which the SMMEs are required to have by law. Information organisation, although critically important to all SMMEs, was mostly not done effectively. Electronic folder structures and manual filing systems are mostly used for information organisation, but they are not effectively used because of lack of skill and no other literature or association to turn to. To assist SMMEs in the development of a folder structure system a number of guidelines are provided that will help to design a natural or structured language system tailored to the specific needs of the business.
AFRIKAANSE OPSOMMING: Die studie is gedoen om vas te stel wat klein, medium en mikro ondernemings se behoeftes rakende die beskikbaarheid en die organisering van inligting, is. Literatuur wat hierdie twee onderwerpsareas dek, is bestudeer om vas te stel of dit genoeg kennis aan die ondernemings oordra om eksterne inligting op te spoor, en interne inligting te onttrek. Literatuur wat handel oor inligtingsbestuur en inligtingsorganisering is bestudeer om uit te vind of dit deur 'n eienaar/bestuurder van 'n klein onderneming gebruik sou kon word om inligting te organiseer, sodat dit weer opgespoor kan word. 'n Empiriese studie het ook deeI uitgemaak van die algehele studie en het daarop gefokus om vas te stel wat die huidige praktyke rakende versameling, organisering en gebruik van inligting in klein ondernemings is. Vier en twintig gestruktureerde onderhoude is in vier dorpe, naamlik Kuilsrivier, Stellenbosch, Upington en Makhado (Louis Trichardt), gevoer. Gedurende die onderhoude is 'n vraelys gebruik om ondersoek in te stel na die gebruike van rekenaars, die beskikbaarheid en gebruik van interne en eksterne inligting en, laastens, die elektroniese en handstelsels wat gebruik word in klein ondernemings. Na afloop van die onderhoude is stelsels verder ondersoek deur middel van observasie van veral elektroniese leergidsstelsels. Die observasie het 'n guldige geleentheid gebied om die bruikbaarheid van die stelsel en selfs die inligtingsbehoeftes van die onderneming te toets. Daar is bevind dat die eienaars/bestuurders van klein ondernemings wel bewus is van die interne inligting, maar nie die kennis het om dit te herwin of om inligting in ander prosesse toe te pas nie. Eksterne inligting word nie algemeen gebruik nie. Die enigste wat meestal voorkom is eksterne inligting wat volgens wet in die besit van die onderneming moet wees. Inligtingsorganisering is wel as van kritieke belang aangedui deur alle klein besighede, maar in die meeste word dit glad nie effektief toegepas nie. Elektroniese leerqidsstelsels en liasseerkabinette word algemeen gebruik, maar 'n tekort aan vaardighede en literatuur om leiding te gee veroorsaak dat hulle nie effektief gebruik kan word nie. Om klein besighede behulpsaam te wees met die ontwikkeling van leerstelsels is 'n aantal riglyne verskaf. Hierdie riglyne sal die klein besighede van hulp kan wees in die ontwikkeling van 'n natuurlike- of gestruktuurde taal stelsel wat by die behoeftes van die besigheid aangepas kan word.
Pandle, Nolubabalo Leeanne. "An investigation into employee empowerment strategies for Small, Medium, and Micro Enterprises (SMMEs)." Thesis, Nelson Mandela Metropolitan University, 2006. http://hdl.handle.net/10948/d1012138.
Full textMatjila, Joseph. "An analysis of technology support services for small and medium sized enterprises in selected industrial parks of Pretoria / Joseph Matjila." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2081.
Full textLeach, Noleen (nee Noble). "Labour legislation and SMME's: The impact of sectoral determination 1: contract cleaning sector South Africa on the growth of small, medium and micro enterprise." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6302_1205415310.
Full textThis thesis explored the impact that Sectoral Determination 1: Contract Cleaning Sector, South Africa had on the growth of small, medium and micro enterprises (SMMEs) in the sector. It critically examined the prevailing perception in industry, that labour legislation has a negative impact on the growth of SMMEs, and, evaluates the South African government's response to this perception.
Van, der Mescht (Nee de Coster) Gina. "Tertiary educational investment by the small business owner and conscious capitalism." Diss., University of Pretoria, 2013. http://hdl.handle.net/2263/40647.
Full textDissertation (MBA)--University of Pretoria, 2013.
lmgibs2014
Gordon Institute of Business Science (GIBS)
MBA
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Netshandama, Maluta Jerry. "The development of small, medium and micro-enterprises (SMMEs) in the Limpopo Province / Maluta Jerry Netshandama." Thesis, North-West University, 2006. http://hdl.handle.net/10394/1314.
Full textNxele, Dolly Rachel. "Small, Micro and Medium-Sized Enterprises (SMMEs) in the uMhlathuze Local Municipality: tourism policy, planning and execution." Thesis, University of Zululand, 2015. http://hdl.handle.net/10530/1420.
Full textThe fundamental aim of the study is to establish the involvement and participation of tourism stakeholders in (Small, Medium and Micro Enterprises) with regard to tourism policy planning and execution. In other words, the study wants to discover the role played by policy and practice in the planning of small, medium and micro enterprises in the uMhlathuze Local Municipality. Many of the tourism policies and strategies in South Africa have been formulated with the intention of supporting communities by affording them job opportunities and employment in order to alleviate poverty. The findings indicate that the tourism stakeholders from the uMhlathuze Local Municipality were not fully conversant with the policy, planning and execution. Among other things, the study is also carried out to explore the level at which tourism policy mandates are implemented and the extent to which these elicit positive community responses. In addition, the study seeks to establish the degree to which local communities perceive any benefits from the increased tourism activities within the uMhlathuze Local Municipality. The findings indicate that tourism stakeholders from uMhlathuze Local Municipality were not fully conversant with the policies and strategies that were meant to enhance their participation in tourism activities. Furthemore, not all communities supported the promotion of sustainable tourism development in their area. There has been an ongoing debate among other tourism scholars. The research study involves identifying key strategies that would contribute in developing tourism policies that will address and contribute towards community beneficiation in the uMhlathuze Local Municipality. Finally, local authorities have advocated for a better interpretation and execution of the existing policies. The research study, therefore, has raised the following objectives: (a) To find out whether the local stakeholders understand the importance of the formulation of policy and planning in relation to small, micro and medium enterprises in the study area (b) To reveal whether there are adequate tourism policies addressing matters relating to small, micro and medium enterprise practices in the study area (c) To ascertain the extent to which the local communities participate in SMMEs tourism related activities. (d) To establish whether local communities perceive policies and planning as resulting in job creation and poverty alleviation. (e) To assess the degree to which the SMMEs are contributing to community beneficiation. The study has also identified related hypotheses towards finding answers to the research question. The method of collecting, data analysing and interpreting data involved computer manipulating of data utilizing the statistical package for the social sciences (SPSS).
Matshedisho, Knowledge Rajohane. "Small, medium and micro enterprise promotion in the Western Cape clothing industry : the way forward for SMME's promotion in South Africa." Master's thesis, University of Cape Town, 2000. http://hdl.handle.net/11427/3863.
Full textSinxoto, Nomhle Beauty. "The role of small, medium and micro-sized enterprises (smm's) in the socio-economic development of Buffalo City." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/793.
Full textDlova, Mzwanele Roadwell. "An investigation into constraints impacting on small micro and medium enterprises (SMMEs) access to finance in Buffalo City Metropolitan Municipality." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003904.
Full textMoholola, Johannes Makgokolla. "A critical comparison of tax incentives for small, medium and micro enterprises between South Africa and Australia." Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/31068.
Full textDie Suid-Afrikaanse Inkomstediens (SAID) het belastingaansporings skemas vir die klein, medium en makro-ondernemings (KMMOs) in 2001 ingestel. Hierdie aansporings is ingestel om die klein besighede te help om ekonomiese aktiwiteite te stimuleer, werk te skep, asook om armoede te verlig. Hierdie beleidsbesluit is nie uniek aan Suid-Afrika nie. Menige ander lande bied aansporings aan die klein ondernemings vir ‘n verskeidenheid van redes. Alhoewel hierdie redes kan verskil van land tot land, word dit algemeen verstaan dat klein ondernemings dikwels uitdagings ervaar wat vereis dat die staat ingryp in die vorm van belasting-aansporings. Suid-Afrika werk in ‘n wêreldwye ekonomiese platform. Dit is noodsaaklik dat Suid-Afrika se pogings met die van sy eweknieë vergelyk word om sodoende die huidige situasie te evalueer en in staat te wees om hulpbronne in die regte areas beskikbaar te stel. Hierdie studie maak gebruik van ‘n kwalitatiewe sistematiese literatuur oorsig om die belastingaansporings in beide Suid-Afrika en Australië vir KMMO’s te vergelyk. Australië is gekies weens die feit dat dit ‘n ontwikkelde land is en ook omdat dit oor goed ontwikkelde en eenvoudige wetgewing beskik. Die bevindinge van hierdie studie toon dat Suid-Afrika goeie belastingaansporings het, veral op die gebied om die klein ondernemings in die belastingbasis in te trek, maar wanneer hierdie klein ondernemings in die basis is, is daar niks in plek om te verseker dat hulle verder groei nie. Aan die ander kant, het Australië nie veel gedoen om klein besighede in die belastingbasis belastingbasis in te bring nie, maar Australië bied goeie voordele wat tot besigheidsgroei lei vir diegene wat reeds in die belastingsbasis ingeskakel is. Een van die uitdagings van baie klein besighede is kontantvloeibronne. Hierdie studie het bevind dat, Australië se belastingaansporings, die klein ondernemings se kontantvloei bevorder in teenstelling met die posisie in Suid-Afrika. Toekomstige Toekomstige navorsingstudies moet die mate waartoe die onderskeie klein ondernemings bewus is van die belastingaansporingsskemas wat beskikbaar is, ondersoek. Dit wil sê, daar moet vasgestel word hoe ver elke land gegaan het om te verseker dat kleinondernemings vertroud is met al die moontlikhede tot hulle beskikking.
Dissertation (MCom)--University of Pretoria, 2011.
Taxation
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Magagane, Lebogang Elsie. "Perceptions of small medium and micro enterprises (SMMEs) on resources required to influence involvement and participation in preferential procurement." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/23267.
Full textDissertation (MBA)--University of Pretoria, 2012.
Gordon Institute of Business Science (GIBS)
unrestricted
Dilver, Sinem. "Competitive advantage through effective management of information technology: a case of small, medium and micro-sized enterprises (smmes) in southern turkey." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/1396.
Full textIn both developed and developing countries, small, medium and micro-sized enterprises (SMMEs) play a role in the economic growth of the country. The number of SMMEs and the contribution they make to national economies have been growing rapidly in recent years. The concept of trade globalisation has accelerated during this period from a national perspective to reaching international dimensions. This period is therefore a clear indicator for entrepreneurs to be more aware of new opportunities. In today’s information age it is important not only to obtain information, but also to use information effectively to create value. Information technology (IT) increases the importance of information. SMMEs need to consider IT as an important factor to achieve success in globalisation, competitiveness and innovation. Although some SMMEs use IT efficiently to improve their business and value adding processes to create a competitive advantage, SMMEs in Turkey do not effectively leverage their IT to create this advantage. This leads to low productivity among SMMEs and a subsequent low contribution to the Turkish economy. The aim of this research is to explore the challenges of adopting IT within Turkish SMMEs and the ways in which Turkish SMMEs can use IT to gain a competitive advantage. The research focuses on the importance of IT in the insurance sector in order to propose a set of guidelines to small insurance service providers on how to utilise IT to create a competitive advantage in their enterprises. The research objectives are to investigate the challenges of IT adoption and determine what role IT plays in creating a competitive advantage in Turkish SMMEs. This research consists of two basic components: firstly a qualitative methodology is used which includes employing a literature analysis, and secondly an empirical study is conducted which consists of primary research and interviews to collect data through an interview questionnaire. Qualitative data is collected from 25 SMME owners and managers in Southern Turkey through semi-structured interviews. Data is analysed using descriptive qualitative analysis. The research indicates a low usage level of IT software products by SMMEs because IT is not seen as an important tool to create a competitive advantage. Although IT enables the integration of business processes when used effectively, most SMMEs do not tap into the capabilities IT has to offer. The most common barrier for SMMEs wanting to use IT in their businesses is the high cost of IT adoption. Although there are free IT software products available for SMMEs and funding is provided by the government and other institutions, SMMEs seems not to be aware of this. The research suggests that the effective use of IT has a positive impact on SMMEs. IT provides enhanced product development and service quality to cultivate an improved level of productivity in SMMEs, and this enables SMMEs to secure a competitive advantage. As a result of using IT, SMMEs provide increased employment, grow their production, and make a significant contribution to the national economy. The outcome of the research is a set of guidelines to assist SMMEs in focusing on IT adoption and the effective use of IT to gain a competitive advantage. The research provides an improved understanding of how SMMEs adopt IT in order to gain this advantage. The challenges facing SMMEs wishing to adopt IT include a lack of information and resources to explore opportunities for IT adoption, managerial ignorance of IT, and a lack of qualified staff.
Matela, Leah. "Economic contribution of Small Medium and Micro Enterprises (SMMEs) towards the development of tourism in rural areas of Butha-Buthe in Lesotho." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1789.
Full textTourism is a fast growing industry and has the potential for poverty alleviation for rural persons. Butha-Buthe, being in a rural area of Lesotho, has magnificent scenery of mountains, attractions to be visited, and adventure activities to be done. However, tourism in Butha-Buthe is under-developed, and it is very important to identify tourism’s potential in this area and explore how SMMEs could contribute in the development of tourism. Therefore the objective of this study is to examine the economic role of small, medium and micro enterprises in the development of tourism in Butha-Buthe. Challenges faced by the SMMEs include lack of resources such as poor infrastructure poor roads, transportation, and a lack of network-communication. Other challenges would be poor business skills in regards to employment and management which leads to business failure. To accomplish the study objective, questionnaires were distributed to local entrepreneurs in Butha-Buthe, local communities, local government and other stake-holders in the district. In addition, a mixed method of research was carefully and logically planned and then implemented. A survey questionnaire was used to obtain the views of the different stakeholders. The questionnaires were collected and data analysed which allowed the researcher to draw conclusions and propose a range of recommendations based on the findings, to assist in the development of tourism in Butha-Buthe. The findings revealed that there is huge potential of tourism development in Butha-Buthe through the SMME sector, but that there are still challenges faced by SMMEs in this district, despite the economic contribution they make. However, through the support of the government and private sectors these challenges should be dealt with.
Chiware, Elisha Rufaro T. "Business information needs seeking patterns and information services in the small, medium micro enterprises sector (SMME) in Namibia /." Pretoria : [S.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-02052008-171412/.
Full textMbuyisa, Busisiwe Benedicta. "ICT Usage in Small, Medium and Micro Enterprises : a South African Perspective Of its Role and Impact on Poverty Reduction." Thesis, University of Pretoria, 2017. http://hdl.handle.net/2263/61705.
Full textThesis (PhD) University of Pretoria, 2017.
Informatics
PhD
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Wessels, Janelle. "Towards a mutually sustainable environmentally friendly information technology policy framework for South African small, medium and micro enterprises." Diss., University of Pretoria, 2011. http://hdl.handle.net/2263/26076.
Full textDissertation (MCom)--University of Pretoria, 2011.
Informatics
unrestricted
Ponelis, S. R. (Shana Rachel). "An exploratory study of business intelligence in knowledge-based growth small, medium and micro-enterprises in South Africa." Thesis, University of Pretoria, 2011. http://hdl.handle.net/2263/28042.
Full textThesis (PhD)--University of Pretoria, 2011.
Information Science
unrestricted
Chakabva, Oscar. "The effectiveness of risk management practices of small, medium and micro enterprises (SMMEs) which provide microfinance in the Cape Metropole, South Africa." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2087.
Full textApproximately 57% of the total population in South Africa lives under the poverty line. In this regard, Small, Medium and Micro Enterprises (SMMEs) which provide microfinance play a vital role to provide access for poor households to banking-related financial services. This service can only be delivered sustainably through means of deploying effective management practices, especially in terms of risk management. The purpose of this research is to identify risks faced by microfinance SMMEs and to establish the effectiveness of the current risk management practices deployed by them. This study aims at increasing the knowledge base and understanding of risk management practices by conducting a comprehensive literature review and field research. In order to establish a theoretical basis, a comprehensive literature review was performed and prior studies on various aspects relating to microfinance risk management were investigated. This was followed by a field research which studied the risk management of microfinance providers in the Cape Metropole; large financial service providers like commercials banks were excluded. Data were collected by means of a questionnaire from microfinance providers in the Cape Metropole. These microfinance providers were drawn from a list of credit providers that was obtained from the National Credit Regulator (NCR) public domain. A purposive sampling method was used to select the participants for this study. The information provided by participants is kept strictly confidential and anonymity of all respondents was guaranteed. This research noted that collaterals are absent in microfinance and instead, a close connection between microfinance SMMEs and their clients come into place. Risk management frameworks which provide an all-inclusive approach to risk management are largely absent in microfinance SMMEs. Much fewer microfinance SMMEs actively identify risks, categorise, prioritise and document them appropriately. The research further showed that the views on risk management depend on whether the respondent is an owner or a manager of the enterprise.
Lekhanya, Lawrence Mpele. "The Level of awareness of green marketing and its managerial implications amongst selected South African manufacturing Small, Medium and Micro Enterprises (SMMEs) in KwaZulu–Natal." IFRD, 2014. http://hdl.handle.net/10321/1162.
Full textPetersen, Ashwin. "The effectiveness of internal control activities to combat occupational fraud risk in fast-moving consumer goods small, medium and micro enterprises (SMME’s) in the Cape Metropole." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2731.
Full textSouth African Small, Medium and Micro Enterprises (SMMEs) play an important role in the stimulation of the national economy. However, according to previous research studies, these business entities have one of the worst sustainability rates in the world as approximately 80% of South African SMMEs tend to fail after being in operation for only three years. Taking the weak sustainability rate of these business entities into account, further studies suggest that South African SMMEs operate in a harsh economic environment, which, in turn, creates a breeding ground for risks to realise in, including that of occupational fraud risk. According to scholarly literature, the occurrence of occupational fraud risk is believed to stem from the utilisation of inadequate and/or ineffective internal control activities – South African SMMEs, in general, are believed to make use of inadequate and/or ineffective internal control activities. For this research study, focus was placed on investigating the effectiveness of internal control activities used within South African fast-moving consumer goods (FMCG) SMMEs to combat occupational fraud risk. This was achieved by conducting a literature review (see Chapter 2) to assist in the development of a survey to, in turn, conduct empirical research by collecting quantitative data from respondents (see Chapter 3). All relevant quantitative data gleaned were analysed using both descriptive statistics and inferential statistics (see Chapter 4). Based on the analysed data, it was found that although implemented internal control activities in sampled South African FMCG SMMEs were customised, a few internal control activities assisted in the combating of occupational fraud risk while the bulk of internal control activities did not assist in combating occupational fraud risk. Stemming from the study conducted, the inference was made that the occurrence (realisation) of occupational fraud risk may be exacerbated by the implemented internal control activities in South African FMCG SMMEs due to their ineffectiveness.
Yalezo, Bhasela. "Evaluating the effectiveness of the business funding model in developing small, micro and medium sized enterprises (SMMEs) with particular reference to OR Tambo District Municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1008480.
Full textNkosi, Thobeka. "An information audit of micro enterprises in the selected rural areas of Umkhanyakude District Municipal of KwaZulu Natal." Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/23110.
Full textDissertation (MA)--University of Pretoria, 2010.
Information Science
unrestricted
Ederlöv, Ida, and Angelica Ring. "A rainbow nation hunting for opportunities abroad: : A study on the implications of BEE on South African SMMEs when they internationalize." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-67059.
Full textHess, Allison. "The constraints SMMEs experieince whilst attempting to recover skills levies from the W&RSETA." Thesis, Cape Peninsula University of Technology, 2009. http://hdl.handle.net/20.500.11838/1747.
Full textThis thesis explores the barriers/constraints that the SMME may experience whilst attempting to recover their skills levies from the wholesale and retail SETA (W&RSETA). Skills development legislation was introduced in South Africa to address the previous disparities in education and training. The Skills Development Levies Act (SOLA) of 1999 established the introduction of skills levies. The SOLA stipulated that all companies with an annual payroll in excess of R 500 000 would be required to pay skills levies to the South African Revenue Service (SARS). SARS then distributes the funds to the relevant sector education and training authority (SETA). The company would then have the option of recovering up to seventy percent of its skills levies, provided that it had implemented various skills development and training initiatives throughout the year. While larger companies may be more attuned in terms of recovering these levies, small, micro and medium enterprises (SMMEs) may experience difficulties in doing so. The research design included a descriptive study of both qualitative and quantitative components. The investigation was conducted by interviewing twenty stakeholders within the wholesale and retail sector. The stakeholders were divided into two categories, namely SMMEs and the assistants to SMMEs. The information was analysed within the context of the twenty stakeholders interviewed who were located in the Westem Cape area and registered with the W&RSETA. The findings indicated that the main constraints that SMMEs may be experiencing whilst attempting to recover their skills levies from the W&RSETA included: a lack of understanding of the grant recovery system; lack of time; burdensome administration; a lack of finance; and a lack of communication and support from the W&RSETA This research would be a pilot study that would provide a basis for a future study which may seek to provide practical recommendations to policy makers both in govemment and the private sector, in terms of assisting levy paying SMMEs within the W&RSETA to recover skills levies.
Aswani, Frank. "Barriers and facilitators to transitioning of small businesses (SMME’s) from the second to the first economy in South Africa." Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/23318.
Full textDissertation (MBA)--University of Pretoria, 2010.
Gordon Institute of Business Science (GIBS)
unrestricted
Bruwer, Juan-Pierre. "Sustainability of South African FMCG SMME retail businesses in the Cape Peninsula." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1724.
Full textThe concept of Small Medium and Micro Enterprises (SMMEs) was created and implemented by the South African Government in an attempt to improve the economy of South Africa, reducing the unemployment rate and eliminating poverty. As a basic objective, SMMEs strive toward sustainability, however in recent years sustainability is at an all time low as substantial a number of these businesses fail to become viable entities. Popular literature show that Fast Moving Consumer Goods (FMCG) retail SMMEs make ineffective use of their accounting resources, resulting in them making critical business decisions without understanding and interpreting their financial performance or financial positions. These decisions have a ‘toxic’ affect on their business sustainability and as a result, it is perceived that these SMMEs make inefficient use of financial performance measures. The key objective of this research is to establish what financial performance measures sourced from accounting resources are regarded as being critical for the sustainability of FMCG retail SMMEs during the current dispensation of an economic depression in South Africa. To achieve the above dispensation, applied research will be used using ‘action research’ as the primary research paradigm supported by questionnaires for the purpose of data analysis, results of which were analysed using descriptive and inferential statistics. Recommendations culminate from the research to mitigate the research problem.
Sishuba, Ludumo Christian. "Institutional framework for promoting and supporting small, micro and medium enterprise in South Africa: supply perspective." Master's thesis, Faculty of Commerce, 2020. http://hdl.handle.net/11427/32984.
Full textMahambehlala, Tandi. "Small, medium and micro enterprise development challenges in a post apartheid South Africa: Lessons learnt." University of the Western Cape, 2019. http://hdl.handle.net/11394/6812.
Full textA problem of the South African economy is the pervasive unemployment in particular amongst the black population. Double-digit unemployment figures had become the norm within post - apartheid South Africa. The newly elected government in 1994 identified the informal sector as a strategic growth area. The SMME sector was seen as unexplored and a potential conduit and possible answer to create employment opportunities and address the unemployment crisis. The question that guided the research was What are the challenges faced by the SMME sector, in particular black SMMEs, in becoming a sustainable and financially viable business? The study was qualitative in nature and the case methodology was used for this research. The key findings were that, there is an over - reliance on the business owner that in many instances, has very little business experience. Furthermore ,that government support programmes are not well known amongst the SMMEs. The major recommendations are that Government must provide the support to the SMME sector to become sustainable and contribute to employment creation. Government must explore the possibility of financially supporting the SMMEs. Lastly, that Government must review the regulatory and policy framework to reduce and create an enabling environment for SMMEs to grow and become lucrative.
Hervé, Annaële. "lnternationalization and Digitalization of micro-, small- and medium-sized enterprises." Thesis, Université de Lorraine, 2021. http://www.theses.fr/2021LORR0011.
Full textIn recent years, the advent of digital technologies has radically transformed the business world and societies paradigms. The current transformations are particularly disruptive with regard to the new reality of digital connected global trade. However, traditional theories and models on internationalization of firms do not specifically address the pervasive effects of digital technologies. The purpose of the paper-based dissertation is to study the internationalization and digitalization of firms and to contribute to the knowledge on achieving entrepreneurial and competitive international activities in a digital context. By investigating entrepreneurial behaviors of firms and individuals, the research project suggests to link the dimensions of interest through an overall conceptual process that demonstrates how the use of digital technologies impact entrepreneurial behaviors and how this might shape new opportunities to enhance the propensity for internationalization
Mbinda, Bukelwa. "Constraints facing small medium and micro enterprises in Khayelitsha, Western Cape." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2048.
Full textThe aim of this study was to determine the extent of constraints to entrepreneurial development in the townships supporting the Cape Town economy, specifically that of Khayelitsha, and to establish whether any government incentives were available to develop this township economy. These small, medium and micro sized businesses face numerous constraints. The vital role of small businesses in stimulating economic activity, in poverty alleviation, and in the raising of living standards, has been widely recognised in most countries. In fact, in several countries, small businesses are used as catalysts to generate economic activities within relatively poor communities. The City of Cape Town has developed economic initiatives to provide assistance to entrepreneurs with recommendations on how innovations should be encouraged to help entrepreneurs in such poor communities as Khayelitsha to start new businesses, and to create jobs. In order to obtain information on the Khayelitsha business community both qualitative and quantitative approaches were used. Questionnaires were employed to answer open and closed ended questions dealing with economic activities in the area, as well as interviews with formal and informal business persons. Generally, the findings reveal numerous constraints of trade facing businesses in Khayelitsha including governmental restrictions, lack of a skilled workforce, poor infrastructure, and services delivery. The recommendations made could lead to an improvement in operating conditions as this study argues that the existence of positive business conditions, in terms of social, economic, and personal factors, are necessary for business ventures and entrepreneurs to succeed. However, innovation is essential for small businesses to be able to respond effectively to the changing environment that has been triggered by globalisation forces.
Shin, Joonho. "Micro Multinational Enterprises and the Internationalization of Small and Medium Sized Enterprises: Contextual and Organizational Factors." Doctoral thesis, Universitat Ramon Llull, 2018. http://hdl.handle.net/10803/461712.
Full textLas principales teorías de negocios internacionales afirman que existe una relación positiva entre el grado de internacionalización de una empresa y su desempeño, dado que la internacionalización ofrece a las empresas la oportunidad de crecer y mejorar su competitividad. A pesar de las limitaciones de recursos para expandirse geográficamente, las PYMES han mostrado una alta y creciente propensión a internacionalizarse, demostrando que las empresas no tienen que ser grandes para tener éxito en los mercados extranjeros. La pregunta general de investigación que esta tesis pretende responder es: ¿qué factores contextuales y organizacionales permiten a las PYMES internacionalizarse, superando sus limitaciones de tamaño, adoptar modos de entrada que requieren un alto compromiso de recursos, y maximizar el rendimiento? La tesis examina diferentes factores contextuales y organizacionales que inciden en la relación entre el grado de internacionalización y el desempeño en el contexto específico de las PYMES y de un subgrupo de PYMES particularmente interesante, las micro-multinacionales. Los estudios previos sobre la relación internacionalización-desempeño (I-P) se han centrado en las grandes empresas multinacionales, mientras que la internacionalización de las pymes que utilizan modos de entrada de mayor compromiso ha recibido muy escasa atención. La tesis proporciona una explicación teórica y empírica del efecto moderador de varios factores contextuales y organizacionales en la relación I-P en diferentes niveles de internacionalización. Para ello, se integran en el marco teórico de la tesis la literatura sobre la relación I-P con las literaturas relacionadas con las variables moderadoras de tipo contextual (sector de actividad) y organizacionales (tipos de propiedad, estrategias de diversificación geográfica). Nuestros hallazgos confirman que la relación I-P es específica al contexto y contingente en relación con las características organizativas y contextuales estudiadas.
Core international business theory asserts that there is a positive relationship between a firm’s degree of internationalization and its performance, given that internationalization offers firms the opportunity to grow and enhance their competitiveness, Despite resource constraints to expand geographically, SMEs have shown a high and growing propensity to internationalize, demonstrating that firms do not have to be large to be successful in foreign markets. The overarching research question this thesis aims to respond is: what contextual and organizational factors allow internationalizing SMEs overcome their size constraints, adopt higher commitment entry modes, and maximize performance? The thesis examines different contextual and organizational factors that influence the relationship between the degree of internationalization and performance in the specific context of SMEs and a particularly interesting subgroup among them, micro multinationals. Previous studies on the internationalization-performance (I-P) relationship have focused on large MNEs while very little attention has been paid to internationalizing SMEs using higher commitment entry modes. The thesis provides a theoretical and empirical explanation of the moderating effect of several contextual and organizational factors on the I-P relationship at different levels of internationalization. To do so, the theoretical framework of the thesis integrates the literature on internationalization/ multinationality research with the corresponding literatures related to the contextual (industry) and organizational (ownership types, geographical diversification strategies). Our findings confirm that the I-P relationship is context-specific and it is contingent on the studied organizational and industry characteristics.
Moiloa, Moeti Justice. "Training as a tool for SMME development within the youth sector of the KOSH area." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52590.
Full textENGLISH ABSTRACT: An effort to enhance job creation and to alleviate poverty amongst the youth as an important sector of the South African society has created a need to determine the relevance of training as a way of promoting SMME development in the KOSH area. Training is an important tool for SMME development. Based on the above analysis, the objectives of the study are to assess the relevance of training provided in relation to the economic profile and business opportunities in the KOSH area and to assess the effectiveness of training that is provided by various agencies in the KOSH area. The study also looks into the business and employment opportunities put in place to help youth participation after undergoing training. The study focuses on training as a tool for SMME development within the youth sector of the KOSH area. It mainly deals with the importance of training, which if conducted in a proper manner, should contribute to the development of SMME. While policies and institutions have been put in place to provide technical and business training skills in the KOSH area, targeting both women and youth who aspires to be entrepreneurs, there seem to be not significant expansion of the small business in order to create job opportunities. The status quo remains. Participants from these training programmes are pursuing their traditional form of business and there is little, if any, innovation and diversification in economic activities in this sector. Conclusions based on the study indicate that training should be an integral component for any SMME development strategy. Programmes promoting entrepreneurial culture should target all studying young people, and also those not enrolled at institutions of learning. The private sector seems to be playing a minimal role in the provision of training. This sector's contribution in training programmes, in a partnership with pubic institutions, is lacking. After care services to trainees is not provided for adequately. Planning for effective SMME training in the KOSH area should further take into consideration technology, social, economic, political and institutional factors which are affecting it at the moment.
AFRIKAANSE OPSOMMING: In 'n poging om werkskepping te bevorder en armoede onder die jeug te verlig, as 'n belangrike fokuspunt in die Suid-Afrikaanse gemeenskap, is dit belangrik om te bepaal wat die relevansie van opleiding is ter bevordering van SMME ontwikkeling in die KOSHgebied. Gebaseer op 'n ontleding in die verband is die oogmerke van die studie om 'n waardebepaling te doen ten opsigte van die toepaslikheid van opleiding in die KOSH-gebied, en om die doeltreffendheid van opleiding wat veskaf word deur die onderskeie agentskappe in die KOSH-gebied te evalueer. Die studie fokus op opleiding as instrument vir SMME ontwikkeling. Dit ontleed hoofsaaklik die belang en waarde van die opleiding wat, indien korrek toegepas, kan bydra tot die ontwikkeling van SMME's. Alhoewel beleid en institusionele reelings voorsiening maak vir opleiding in tegniese- en besigheidsvaardighede, en bemarking spesifiek fokus op vrouens en die jeug wat entrepreneurskap bevordering betref; blyk dit dat daar nie beduidende groei is in die skepping van werksgeleenthede nie. Die status quo word gehandhaaf; deelnemers volg hul tradisionele vorme van ondernemerskap of besigheid en daar bestaan min, indien enige vernuwende denke en diversifikasie in ekonomiese aktiwiteite. Samevattings gebaseer op die studie dui daarop dat opleiding 'n integrale element van enige SMME-ontwikkelingstrategie moet wees. Programme ter bevordering van 'n interpreneurskultuur moet gerig wees op beide jongmense in akademiese instellings en die nie-skoolgaande jeug. Vennootskapspogings deur die private- en openbare sektor, skyn te kort te skiet aan koordinering in die verskaffing van opleiding. Die privaat sektor se rol is onvoldoende en daar word nie vir 'n nasorgdiens voorsiening gemaak nie. Beplanning vir effektiewe SMME opleiding in die KOSH-gebied moet verder tegnologiese, sosiale, ekonomiese, politiese, en institusionele faktore in aanmerking neem wat dit tans beinvloed.
Tabot, Enow Samuel. "The working-capital management practices of small medium and micro enterprises in the Cape Metropole." Thesis, Cape Peninisula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2064.
Full textThe broad aim of this research was to investigate the working-capital management practices of Small Medium and Micro Enterprises (SMMEs) in the Cape Metropole. The study was motivated by a lack of research on the workingcapital management practices of SMMEs. Data was collected by means of a questionnaire that comprised closed-ended questions. The findings of the study indicate that most SMMEs manage their cash effectively; however only a minority hold cash for speculative purpose, invest their surplus cash profitably and use computers to manage cash. By contrast, only a minority of the SMMEs sell on credit. Of those that do, only a minority review their credit criteria annually, send reminders to debtors, charge interest for delayed payment, send prompt statements and use computers to manage their receivables. Likewise, only a minority of the SMMEs purchase on credit. Of those that do, a majority pay promptly to take advantage of discounts and thus only a minority settle their accounts on the last date allowed. Interestingly, most of the SMMEs that purchase on credit use computers to manage their payables. Only a minority of the SMMEs perceive a lack of skills, resources, personnel and time as factors that inhibit them from managing their workingcapital effectively. The findings of this study provide invaluable insights on the weaknesses in the working-capital management practices of SMMEs, which could be used to inform future endeavours of the Government when establishing interventions meant to improve the survival rates of these entities. The findings may also assist SMMEs to gauge and review their working management practices, particularly their receivables and payables, with a view to optimising the benefits derived from these components of working-capital.
Kanguru, Rutendo Melody. "Inventory management practices of small, medium and micro enterprises in the Cape Metropole, South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2431.
Full textSmall, medium and micro enterprises (SMMEs) in South Africa are perceived to be failing partly due to ineffective management practices. Using a questionnaire survey, this study sought to determine the inventory-management practices of SMMEs operating in the Cape Metropole, and to evaluate the effectiveness of the inventory-management practices currently used by these entities. In addition, the study sought to determine the challenges, if any, that are experienced by SMMEs from the inventory-management practices currently used. This study was motivated by a dearth of research on inventory-management practices of SMMEs. The findings of the study revealed that most of the SMMEs used ‘Rule of Thumb’ as an inventory-management practice. Regarding the effectiveness of the practices used, the study revealed that the SMMEs investigated were perceived to be moderately effective, with SMMEs practising good inventory management techniques such as warehousing, stocktaking, budgeting, good ordering habits and segregation of warehouse duties. In relation to the challenges faced by SMMEs from the inventory-management practices currently used, the findings suggested that theft, shortage of inventory, errors due to incompetent staff, physical inventory not matching up with records and an inability to keep up with the demand of the customers were some of the main challenges faced. This study contributes to the literature on inventory-management practices of SMMEs and fills the gap of knowledge in this neglected area of research. The findings of this study are of significance to the decision-makers of SMEs as they will be enlightened on the best practices and different inventory-management practices that are vital for their businesses’ survival and that have been adopted by their competitors. This should enable them to evaluate their own inventory-management practices and to decide whether to improve, change or continue with their current practice. The South African Government could also draw on the findings of this research to inform its future intervention strategies meant to improve the survival rates of these entities. This could be in the form of the creation of short courses meant to assist SMMEs to improve their inventory-management practices.
Worku, Eshetu Bekele. "Efficiency and Social Capital in Micro, Small and Medium Enterprises: the Case of Ethiopia." Thesis, University of the Western Cape, 2008. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2168_1263780307.
Full textThis study extends the existing literature on how social networks enhance the performance and sustainability of small enterprises. More specifically, the study isolates and investigates the mechanisms through which social capital helps with the growth and survival of MSMEs. The evidence presented in this study strongly suggests that an indigenous social network widely practiced in Ethiopia, the &ldquo
iqqub&rdquo
, contributes significantly to the start-up, survival and development of urban MSMEs.
De, Beer Lloyd. "The development of a model of competencies for small, medium and microsized enterprises (SMME'S) to achieve competitive advantage in the East Cape Motor Industry Cluster." Thesis, Port Elizabeth Technikon, 2003. http://hdl.handle.net/10948/121.
Full textUusiku, Elise Peneyambeko. "The impact of microfinance on the growth of micro, small and medium enterprises in Namibia." Master's thesis, Faculty of Commerce, 2019. http://hdl.handle.net/11427/30397.
Full textLong, Hylton Ernest. "Implications of current labour legislation for small, medium and micro-enterprises with regard to procuring government contracts." Thesis, Port Elizabeth Technikon, 2000. http://hdl.handle.net/10948/29.
Full textContreras, Reyna Karina Rosas. "Evaluating micro, small and medium-sized enterprises (MSMEs) development programmes in Mexico : a practical participatory approach." Thesis, University of Hull, 2004. http://hydra.hull.ac.uk/resources/hull:5601.
Full textMhembere, Mike. "The relationship between financial literacy, entrepreneurial leadership and entrepreneurial performance of small, medium and micro-enterprises." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/79616.
Full textMini Dissertation (MBA)--University of Pretoria, 2020.
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Gordon Institute of Business Science (GIBS)
MBA
Unrestricted
Malamulo, Terence Crayl. "The nexus between growth of Micro, Small and Medium Enterprises (MSMEs) and youth employment in Eritrea." Master's thesis, Faculty of Commerce, 2019. http://hdl.handle.net/11427/30459.
Full textMahlanza, Zanele. "The impact of regulatory compliance on small, medium and micro-enterprises in the Buffalo City Metropolitan Municipality." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1011840.
Full textMbumbo, Ernest Pierre Tsague. "Management accounting skills of decision makers of small, medium and micro tourism enterprises in Western Cape, South Africa." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2065.
Full textSmall medium micro enterprises (SMMEs) in general and small medium and micro tourism enterprises (SMMTEs) in particular are considered as one of the viable vehicles to reduce the high unemployment rate and increase economic participation in South Africa. Due to the lack of management skills, among other factors, SMMTEs may not fully realise their potential. The question that arises is: to what extent do the decision makers of SMMTEs employ management-accounting tools to inform their business decisions? The aim of this study is to investigate and to evaluate the ways decision-makers of the SMMTEs in the Western Cape of South Africa use management-accounting skills to make their decisions. Data was collected by means of a questionnaire that comprised closed-ended questions. The findings may assist SMMEs to improve the management of their businesses as they will be able to see how employees with different management-accounting skills and experience compare to each other when it comes to running the business, and or if management-accounting skills influence business decisions.
RoldaÌn, Roberto Ernesto Villaseñor. "Management learning in the context of Mexican micro, small and medium-sized enterprises (MSMEs) : an exploratory study." Thesis, University of Hull, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.412485.
Full textTaiwo, Olusade. "Evaluation of the effects of micro, small and medium enterprises finance policy on job creation in Nigeria." University of the Western Cape, 2019. http://hdl.handle.net/11394/6956.
Full textThe researcher attempted to assess the effectiveness of Bank of Agriculture (BOA) microloan scheme on job creation among micro and small enterprises. This is in view of the unprecedented rise in the unemployment rate in Nigeria and the widely perceived belief that among other policies, harnessing the financial capacity of micro, small and medium enterprises (MSMEs) may possibly dictate the pace of the country’s achievement of job creation. Despite a wide array of studies on MSME growth, only a handful of rigorous studies are available to provide evidence of the effect of finance on labour market outcomes in the sector, as well as on the use of more relevant assessment techniques on the performance of public policies and interventions related to MSME financing. Through the use of mixed methods including questionnaire administration, key informant interviews, focused group discussions and desk research, this research undertook a theory of change-based assessment of Bank of Agriculture microfinance scheme, to assess the extent to which the scheme is effective in contributing to the achievement of the MSME Policy’s fundamental objective of job creation. Descriptive statistics using frequency tables and graphs as well as OECD COTE (Coherence, Objectives, Targets and Evaluation) Framework for policy formulation were applied as methods of analysis. The findings show a fundamental flaw in relation to the lack of strategic alignment of the Bank of Agriculture (BOA) operations with the MSME Policy. The Bank is seen to be operating in a silo as the strategic direction the MSME tilt does not seem to derive from the overall MSME Policy. BOA is also not seen to be positioned to engage the practice of performance measurement and reporting generally and in particular of the fundamental objective of job creation, as stipulated in the MSME Financing Policy of government. It was also revealed that a majority of enterprises that took BOA microloans loans were not able to create jobs as many of them were operating as “survivalists”. Although the BOA microloan scheme is potentially capable of supporting targeted growth-oriented microenterprises in specific trades to create jobs, given the attractive concessional terms, the Bank is not achieving this objective in its present state and form neither is it seen to be positioned to do so due to several supply and demand side factors. An ongoing reform process in the Bank during this research period may be able to address part of this concern if more strategic steps are taken to surmount the constraints. Furthermore, BOA does not have a functional performance measurement framework and monitoring and evaluation system that can be used as the basis for measuring goal attainment such as the goal of job creation, especially in relation to the outcomes of the provision of financial services to the MSME sector. For BOA to be successful and truly developmental in focus especially in relation to its contribution to the strategic objective of job creation, the study therefore recommended the key thrust of a new framework for addressing the current unemployment situation to include an effective alignment of macro, meso (sectoral) and micro policies. At the (micro) institutional level, it is recommended that BOA should: • improve its governance and management system as well as the integration of development impact considerations and measurement; • create innovative financing products for growth-oriented microenterprises especially through cluster financing and cluster-based development; • increase wholesale lending through the provision of on-lending products to performing microfinance institutions (MFIs); • engage the services of BDS organisations to source for credible clients and build clients’ entrepreneurial capacity including assisting them to access markets. In line with the need to integrate development impact considerations and measurement into its entire operations, the researcher designed a monitoring and evaluation framework that can enhance the tracking of the attainment of job creation policy goal in BOA microloan scheme. In this vein, the institution is to adopt formal “lessons learnt” mechanisms to integrate evaluation findings into future activities and “put development back into development banking” (Smallridge, 2017). At the meso level in the study context, horizontal cooperation is recommended where all relevant institutions are aligned and the impact of various policy measures on entrepreneurship and job creation are taken into account. Lastly, an employment – sensitive macro-economic framework must pursue: the relaxation of monetary and credit conditions that are supportive of employment creation in the economy; fiscal prudence in the context of exploiting fiscal space to accommodate investments with high employment potentials; use of legislative mechanisms for ensuring full and effective implementation of annual budgets, program and projects at all levels and development and effective use of computerised Labour Market Information System (LMIS) for Nigeria.
FILHO, HELIO FERNANDES DE C. MACEDO. "ONITORING AND EVALUATION OF INNOVATION MANAGEMENT IN MICRO, SMALL AND MEDIUM ENTERPRISES: PROPOSITION OF INDICATORS AND METRICS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2018. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=35306@1.
Full textCOORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR
PROGRAMA DE SUPORTE À PÓS-GRADUAÇÃO DE INSTS. DE ENSINO
O objetivo desta dissertação é propor um modelo para monitoramento e avaliação da gestão da inovação em micro, pequenas e médias empresas, integrando-se métodos multicritério de apoio à decisão a ferramentas consagradas de monitoramento e avaliação e de gestão da qualidade para selecionar indicadores e métricas específicas deste contexto organizacional (at the firm-level). A pesquisa pode ser considerada descritiva, metodológica e aplicada. A partir dos resultados da revisão bibliográfica e análise documental sobre os temas centrais da pesquisa, desenvolveu-se um modelo para monitorar e avaliar a gestão da inovação de MPMEs, buscando-se preencher lacunas identificadas na literatura especializada. O modelo conceitual e o marco lógico para definição de indicadores e métricas contemplaram quatro dimensões: (i) capacidade de governança e organização para inovar; (ii) capacidade de gerenciamento de pessoas para inovação; (iii) capacidade de gerenciamento de processos de gestão de PDEI; e (iv) resultados e impactos de inovações. A aplicabilidade do modelo foi demonstrada mediante um estudo empírico focalizando-se uma MPME assistida pelo Núcleo de Apoio à Gestão da Inovação da PUC-Rio (NAGI-PUC-Rio). Destacam-se como principais contribuições da pesquisa um modelo para monitoramento e avaliação da gestão da inovação de MPMEs, que considera as especificidades dessas empresas e seus contextos socioprodutivos, e um conjunto de indicadores compostos associados às dimensões de gestão da inovação contempladas no modelo.
The objective of the dissertation is to propose a model for monitoring and evaluating (ME) the innovation management in micro, small and medium enterprises (MSMEs), by integrating multicriteria decision-making methods to ME and quality management tools for selecting specific indicators and metrics for this organizational context (at the firm-level). The research can be considered descriptive, methodological and applied. Based on the results of the bibliographical review and documentary analysis on the central themes of the research, a model was developed to monitor and evaluate the management of innovation by MSMEs, seeking to fill gaps identified in the specialized literature. The conceptual model and the logical framework for the definition of indicators and metrics included four dimensions: (i) governance and organization capacity to innovate; (ii) capacity of people management towards innovation; (iii) capacity of management of RDEI processes; and (iv) results and impacts of innovations. The applicability of the model was demonstrated through an empirical study focusing on a company that participated in the Innovation Management Support Program of PUC-Rio (acronym in Portuguese, NAGI-PUC-Rio). The main contributions of the research are a model for monitoring and evaluation of the innovation management by MSMEs, which considers the specificities of these firms and their socio-productive contexts, and a set of composite indicators associated with the dimensions of innovation management contemplated in the proposed model).
Baydas, Mayada M. "Capital structure and asset portfolio choice among micro, small and medium scale manufacturing enterprises in the Gambia /." The Ohio State University, 1993. http://rave.ohiolink.edu/etdc/view?acc_num=osu14878444858985.
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