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Books on the topic 'Social CRM'

Author: Grafiati

Published: 4 June 2021

Last updated: 9 March 2023

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1

Greenberg, Paul. CRM at the speed of light: Social CRM strategies, tools, and techniques for engaging your customers. 4th ed. New York: McGraw-Hill, 2010.

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2

CRM at the speed of light: Social CRM strategies, tools, and techniques for engaging your customers. 4th ed. New York: McGraw-Hill, 2010.

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3

Greenberg, Paul. CRM at the speed of light: Social CRM strategies, tools, and techniques for engaging your customers. 4th ed. San Francisco, Calif: McGraw-Hill, 2009.

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4

Metz, Adam. The social customer: How brands can use social CRM to acquire, monetize, and retain fans, friends, and followers. New York: McGraw-Hill, 2011.

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5

Citizen relationship management: A study of CRM in government. Frankfurt am Main: Lang, 2008.

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6

Social CRM: High-impact strategies - what you need to know ; Definitions, Adoptions, Impact, Benefits, Maturity, Vendors. Milton Keynes, UK: Lightning Source, 2011.

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7

1963-, Haan Ido de, Duyvendak Jan Willem, and Van Bottenburg Maarten 1962-, eds. In het hart van de verzorgingsstaat: Het Ministerie van Maatschappelijk Werk en zijn opvolgers (CRM, WVC, VWS), 1952-2002. Zutphen: Walburg Pers, 2002.

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8

Santos, Deribaldo. Os cem anos do CEFET--CE: Compromisso social, desenvolvimento tecnológico e aproximação com o mercado. Fortaleza, CE: EdUECE, 2007.

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9

Santos, Deribaldo. Os cem anos do CEFET--CE: Compromisso social, desenvolvimento tecnológico e aproximação com o mercado. Fortaleza, CE: EdUECE, 2007.

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10

Rader, Michael, Bernd Wingert, and Ulrich Riehm, eds. Social Science Research on CAD/CAM. Heidelberg: Physica-Verlag HD, 1988. http://dx.doi.org/10.1007/978-3-642-52380-9.

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11

A Turkish social democrat: İsmail Cem. Istanbul: Libra, 2020.

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12

Pantoja, Mariana Ciavatta. Os Milton: Cem anos de história nos seringais : com pós-escrito sobre os Kuntanawa. 2nd ed. Rio Branco, Acre: EDUFAC, 2008.

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13

Gomes, Christianne. Lazer, turismo e inclusão social intervenção com idosos. Belo Horizonte: Editora UFMG, 2010.

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14

Helena, Ribeiro, ed. Coleta seletiva com inclusão social: Cooperativismo e sustentabilidade. São Paulo, SP, Brasil: FAPESP, 2009.

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15

Rodrigues, Nara Costa. Conversando com Nara Costa Rodrigues sobre gerontologia social. Passo Fundo, RS, Brasil: Sociedade Brasileira de Geriatria e Gerontologia, Universidade de Passo Fundo, 2000.

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16

Silva, Jacqueline Oliveira, Cláudia de Salles Stadtlober, Rosa Maria Serra Bavaresco, and Márcia Eliane L. da Paixão. Novo voluntariado social: Teoria e ação. Porto Alegre: Dacasa Editora, 2004.

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17

Giddens, Anthony. Política, sociologia e teoria social: Encontros com o pensamento social clássico e contemporâneo. São Paulo: UNESP, 1998.

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18

K, Garrity Shaenan, Luc Gia Cam, and JN Productions, eds. Love com. San Francisco, CA: Viz Media, 2009.

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19

Filho, Oséas de Souza Martins. Desenvolvimento com equilíbrio social: Um desafio para o Brasil. São Luís, Ma: [s.n.], 1985.

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20

Valota, Ana Beatriz Alves. A relação íntima e social da mulher com deficiência. Florianópolis: Editora Insular, 2021.

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21

Dot com mantra: Social computing in the Central Himalayas. Burlington, VT: Ashgate, 2010.

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22

Charoux, Adriana Guazzelli. A ação social das empresas: Quem ganha com isso? São Paulo: Peirópolis, 2007.

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23

Nakahara, Aya. Love com. San Francisco: Viz Media, 2010.

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24

Morscher, Thomas. Sozialverträgliche CAD/CAM-Gestaltung. [Salzburg]: Kammer für Arbeiter und Angestellte für Salzburg, 1991.

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25

Craidy, Carmem Maria, Gislei Domingas Romanzini Lazzarotto, and Magda Martins de Oliveira. Processos educativos com adolescentes em conflito com a lei. Porto Alegre: Editora Mediação, 2012.

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26

Sunyer, Carles Pi. Com vaig veure Rússia. Barcelona: Fundació Carles Pi i Sunyer d'Estudis Autonòmics i Locals, 1992.

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27

Michel, Renaut, João Sicsú, and Luiz Fernando de Paula. Novo-desenvolvimentismo: Um projeto nacional de crescimento com eqüidade social. Barueri, SP, Brasil: Manole, 2005.

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28

Social Crm for Dummies. For Dummies, 2012.

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29

Diamond, Stephanie, Kyle Lacy, and Jon Ferrara. Social CRM for Dummies. Wiley & Sons, Incorporated, John, 2012.

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30

Diamond, Stephanie, Kyle Lacy, and Jon Ferrara. Social CRM for Dummies. Wiley & Sons, Incorporated, John, 2013.

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31

Diamond, Stephanie, Kyle Lacy, Marcus Nelson, and Jon Ferrara. Social CRM for Dummies. Wiley & Sons, Incorporated, John, 2013.

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32

Wiley. Social CRM for Dummies, (Custom). Wiley & Sons, Incorporated, John, 2011.

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33

Jamieson, Craig M. Small Business' Guide to Social Crm. Packt Publishing, Limited, 2014.

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34

Ammari, Nedra Bahri, ed. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-9553-4.

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35

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the ERA of Web 4.0. IGI Global, 2022.

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36

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0. IGI Global, 2022.

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37

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0. IGI Global, 2022.

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38

Bahri-Ammari, Nedra. Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0. IGI Global, 2021.

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39

Ammari, Nedra Bahri. Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0. IGI Global, 2022.

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40

Social CRM in the Airline Industry: Engaging in Digital Natives. Lit Verlag, 2015.

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41

Win Grow Social Sales Leverage The Power Of Collaboration Social Networks And Crm To Hunt And Farm New Business. Books on Demand, 2012.

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42

The definitive guide to social CRM: Maximizing customer relationships with social media to gain market insights, customers, and profits. 2015.

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43

Schellong, Alexander. Citizen Relationship Management: A Study of CRM in Government. Lang GmbH, Internationaler Verlag der Wissenschaften, Peter, 2011.

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44

Schellong, Alexander. Citizen Relationship Management: A Study of Crm in Government. Lang Publishing, Incorporated, Peter, 2011.

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45

Filho, Lairtes Chaves Rodrigues. Atendimento Ao Consumidor Em Mídias Sociais: Modelos Estratégicos Em Social CRM para a Gestão de Relacionamentos Na Rede. Independently Published, 2018.

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46

Decision Making Handbook: Entrepreneurship, Freelancing, Music Business, Photo Business, Finance, Marketing, TR5, Web Design, CRM Software, Sales Metrics, Skills, Social Selling and Management. Independently Published, 2022.

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47

Leadership, Management and Data Science: Business Technology, Music Business, Photo Business, Finance, Marketing, Web Design,TR5 CRM Software, Sales Metrics, Skills, Social Selling and Management. Independently Published, 2022.

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48

Paz Só com Justiça Social. Anita Garibaldi, 2002.

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49

Schulkin, Jay. Social Contact, Gonadal Steroids, and CRF. Oxford University Press, 2017. http://dx.doi.org/10.1093/acprof:oso/9780198793694.003.0006.

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Abstract:

Chapter 6 begins with a brief discussion of CRF in approach/avoidance behaviors across pre- and postnatal events. What will follow is the description of diverse steroids, in particular gonadal steroids (e.g., testosterone and estrogen) and their effect on CRF and other peptides expression, and finally, sex differences in the expression of CRF in the brain. Importantly, the rapid-fire expression of CRF would serve essential for differing social/ecological demands: parenting is one; responding to conspecifics is another. What evolved is a CRF signature ready for action, responding to changing demands of importance, part of the neural armor in foraging for coherence.

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50

Flecha, Beatriz. Desenvolvimento Sustentável Com Responsabilidade Social: Estratégia. Brazil Publishing, 2019. http://dx.doi.org/10.31012/978-65-5016-207-8.

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