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Dissertations / Theses on the topic 'Social Mediated Crisis Communication'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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1

Abrache, Cassandra. "Crisis Communication Management: -A Case Study of Oxfam’s 2018 Credibility Crisis." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-75154.

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The growth of social media has set demands on organizations to be online and interact with stakeholders, especially during a crisis. The public are no longer seen as passive receivers of marketing messages. Previous studies have shown that the need for information increases during a crisis. Social media can be a powerful tool if is used strategically. This case study looks deeper into Oxfam’s 2018 Haiti sexual exploitation scandal, as an attempt to understand how organizations communicate on social media during a crisis. By co-applying multimodal critical discourse analysis (MCDA) and the soci

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Bazydlo, Nadia, and Sofia Wallin. "A lifebuoy that supports in deep water : A qualitative case study investigating how an external actor can support an organisation in crisis." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-324823.

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Problem Crisis management has never been as important as it is today. Considering that criticism is being spread in a fast pace through social media, the reputation of an organisation can quickly be damaged. Several organisations however lack internal knowledge about crisis management. The majority of the previous research about crisis management has been conducted from the organisations’ perspective. There is however relatively little research done from an external actor’s role in supporting an organisation in crisis. Purpose This study aims to contribute in the crisis management and commun

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Osseyran, Anna Caroline, and Filip Wallin. "Sociala medier som kommunikationskanal : Vad krävs för en lyckad kriskommunikation?" Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-340610.

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På senare år har det skett en förändring av medielandskapet. De traditionella medierna har fått konkurrens i form av de sociala medierna som snabbt har växt fram och börjat ta plats. Detta har även ställt nya krav på hur företag framställer och hanterar sin kriskommunikation i samband med kris. Syftet med denna uppsats är att undersöka vilka faktorer som idag är av betydelse för svenska företag i kriskommunikation genom sociala medier. För att undersöka detta har vi genomfört en empirisk studie. Studien grundar sig dels i en teoretisk modell inom kriskommunikation samt ett

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Bottomley, John Arthur. "A mediated crisis : news and the national mind /." Bottomley, John Arthur (2008) A mediated crisis: news and the national mind. Masters by Research thesis, Murdoch University, 2008. http://researchrepository.murdoch.edu.au/446/.

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The thesis examines a mediated crisis and how The Straits Times and The Australian approach the reporting of Severe Acute Respiratory Syndrome (SARS). It looks at how this mediated crisis exemplifies the culture of the national newspaper and in turn how the national newspaper has an historical influence on the national psyche. A total of 649 reports and headlines and 141 letters about SARS in The Straits Times (including The Straits Time Interactive) were examined from April 2003 to November 2003 as were 125 headlines from The Australian. The early sections of the thesis discuss how a crisi

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Rajendran, Gnanathusharan. "Computer-mediated communication in autism." Thesis, University of Nottingham, 2003. http://eprints.nottingham.ac.uk/12030/.

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The aim of this thesis was to examine linguistic and social processing in autism and Asperger syndrome (AS), through computer-mediated communication. The first investigation used conversational analysis, on a corpus of computer-mediated dialogue, generated by two adults with AS. The results revealed that one of the two individuals had problems asking questions. Hence, an inability to ask questions may be one aspect of AS communication, though it may be not universal in this population. The second study used a computer program called Bubble Dialogue (Gray, Creighton, McMahon & Cunningham, 1991)

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Hsu, Yi-Shan. "Corporate social responsibility and crisis communication Nike Taiwan Jordan crisis vs. Paolyta Bullwild crisis /." [Gainesville, Fla.] : University of Florida, 2006. http://purl.fcla.edu/fcla/etd/UFE0014541.

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Karahalios, Kyratso G. 1972. "Social catalysts : embracing communication in mediated spaces." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/28779.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2004.<br>Includes bibliographical references (p. 103-108).<br>Mediated communication between public spaces is a relatively new concept. One current example of this interaction is video conferencing among people within the same organization. Large scale video-conferencing walls have begun to appear in public or semi-public areas, such as workplace lobbies and kitchens. These connections provide a link via audio and/or video to another public space within the organizat

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Pérsigo, Patrícia Milano. "ENTRE A CRISE E A NOTÍCIA: AS ESTRATÉGIAS ORGANIZACIONAIS DA AIR FRANCE E A CONSTRUÇÃO DO ACONTECIMENTO VOO 447 PELA MÍDIA IMPRESSA BRASILEIRA E FRANCESA." Universidade Federal de Santa Maria, 2011. http://repositorio.ufsm.br/handle/1/6309.

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior<br>This dissertation studies the strategies of an organization under a crisis situation in the construction of a journalistic occurrence in a mediatized society. There are constant challenges to be overcome by organizations, visibility processes are constantly being changed by new technologies advent, changes in the media s role and the appropriation of their approaches by various social fields on their daily practices. This are just some changes which require reflection about crisis management strategies adopted until nowadays. The o

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Gannon, Patrick J. "The impact of social media on crisis communication." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/775.

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The purpose of this study was to examine the impact of social media on crisis communication. To evaluate this impact, a case study method was utilized examining the crisis communication response of the Deepwater Horizon Oil Spill on April 20, 2010. This study focused on the response of the responsible party, British Petroleum, and the general public over three social media: Facebook, Twitter, and blogs. Through extensive analysis of both the company's and public response to the Gulf spill, nine implications were identified regarding social media's influence on crisis communication. These impli

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Murphy, Kayla Christine. "Ethical crisis communication on social media| Combining situational crisis communication theory, stakeholder theory, & Kant's categorical imperatives." Thesis, Gonzaga University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1600336.

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<p> This guide was created to serve as a tool for crisis communications to assist in crafting ethical responses to crises using social media as the primary communications channel. The guide combines Stakeholder Theory (Freeman, 1984)—a management theory that focuses on the importance of different groups of people, not just shareholders—with Situational Crisis Communication (Coombs, 2007). The guide also adheres to two of Kant’s Categorical Imperatives as the ethical basis and marker. To create the guide, the author relied on archival, or documentary, research to provide the b

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Giblin, Patrick J. "Social media's impact on higher education crisis communication plans." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/776.

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Using case study methods, four crises that were reported in the past 36 months were examined to see if university officials modified established crisis communication plans to better respond to messages and rumors on social networking. Two of the crises dealt with safety issues and two were reputational crises designed to discredit the institution. Four communication professionals were also interviewed for their opinions about social networking use during crises. The study concludes that universities should adopt a social networking aspect into crisis communication plans, including preauthorizi

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Bair, Adam R. "From Crisis to Crisis: A Big Data, Antenarrative Analysis of How Social Media Users Make Meaning During and After Crisis Events." DigitalCommons@USU, 2016. https://digitalcommons.usu.edu/etd/5045.

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This dissertation examines how individuals use social media to respond to crisis situations, both during and after the event. Using both rhetorical criticism and David Boje’s theories and concepts regarding the development of antenarrative—a process of making sense of past, present, and future events—I explored how social media users make sense of and respond to a crisis. Specifically, my research was guided by three major questions: Are traditional, pre-social media image-repair strategies effective in social media environments? How do participants use social media in crisis events, and how

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Xenias, Dimitrios. "Social context and facial behaviour in video-mediated communication." Thesis, University of Hull, 2006. http://orca.cf.ac.uk/49400/.

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Bloxham, Emily. "Parent-mediated interventions for children with social-communication difficulties." Thesis, Bangor University, 2015. https://research.bangor.ac.uk/portal/en/theses/parentmediated-interventions-for-children-with-socialcommunication-difficulties(2d90c9e5-3402-437a-9572-85c1048a42cc).html.

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This thesis examines parent-mediated interventions for children at risk for and diagnosed with autism spectrum disorder (ASD) across three papers. The first paper is a narrative literature review, evaluating parent-mediated early interventions (PMEI) for children up to the age of three years in terms of behaviours related to synchrony. The review identifies specific parent and child behaviours that are targets in diverse interventions. It integrates quantitative and qualitative evidence, and summarises evidence suggesting that PMEIs increase synchrony in parent-child dyads with children at ris

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Eljarn, Hatana Hannan. "Computer mediated communication, social networking sites & maintaining relationships." Thesis, University of Manchester, 2015. https://www.research.manchester.ac.uk/portal/en/theses/computer-mediated-communication-social-networking-sites-and-maintaining-relationships(14a3c8f9-a6a7-4acd-833f-42b4c9b9bc7d).html.

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The past decade has witnessed a proliferation of internet use for socialising with dedicated websites such as Facebook, and also for maintaining relationships using computer mediated communication. Individuals can extend the boundary associated with traditional forms of communication, and use technology to meet strangers online to share interests, or maintain existing relationships remotely. One of the most significant functions of computer-mediated communication (CMC) is its contribution to the evolution of social communication. CMC is “communication that takes place between human beings via

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Więckowska, Natalia Joanna, and Roxana Stefania Danila. "Being social when crisis knocks : Why and how companies use social media to communicate in a time of crisis." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18403.

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Over the past years communication patterns have been changing continuously due toincreased public demand for information and knowledge. Numerous social networks andwebsites have escalated and gained the attention of the academics and practitioners, as wellas the business society. Previously scholars researched this field of interest from differentperspectives. Thus it could be stated that the emphasis was put on the impact of the certainsocial media networks in terms of communication strategy. However, no holistic approachhas been noticed in regards to why and how companies can use different m

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Roberts, Holly Ann. "ORGANIZATIONAL COMMUNICATION, SOCIAL MEDIA, AND SENSEMAKING DURING A CASCADING CRISIS: TOKYO DISNEY AND THE 2011 JAPAN EARTHQUAKE/TSUNAMI/NUCLEAR CRISIS." UKnowledge, 2012. http://uknowledge.uky.edu/comm_etds/3.

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This study examines the connection between organizational crisis communication and sensemaking. In particular, the research focuses on messages of instructing, adjusting and reputation management and the use of social media in distributing these messages through and by the Tokyo Disney Resort during the earthquake/tsunami/nuclear crisis that hit Japan in 2011. Case study methods are used to analyze news coverage, Twitter and YouTube videos, informed by personal interviews and documentation related to the crisis and the Tokyo Disney Resort. The analysis found that the Tokyo Disney Resort provid

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Zhou, Hengyu, and 周恒宇. "Cyber micropower: a new perspective of computer-mediated communication research." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B47752749.

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The relationship between Internet technology and human beings has been the main focus in the realm of Internet study. Those studies, generally speaking, either paid attention to the political, economical and social influences of the burgeoning Internet technology on human society, or focusing on the changing of human behavior, attitudes and psychological conditions in the Internet technological environment. Lacking of considering the core nature of Internet technology, most of studies, though proposed many insightful arguments, cannot explain why and in what way the Internet has such great

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Norton, Aaron Michael. "Technology mediated communication in intimate relationships." Diss., Kansas State University, 2014. http://hdl.handle.net/2097/18126.

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Doctor of Philosophy<br>Department of Family Studies and Human Services<br>Joyce Baptist<br>Very little research has been conducted to understand how the technology revolution has changed and impacted couple relationships. The proposed study examined the impact of technology on couples in committed relationships through the lens of the couple and technology framework. Specifically, this study used data from 2,826 European couples to examine associations between online boundary crossing, online intrusion, relationship satisfaction, and partner responsiveness. The results suggest that when parti

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Alder, Simone. "CoMIC : an exploration into computer-mediated intercultural communication." Scholarly Commons, 2001. https://scholarlycommons.pacific.edu/uop_etds/682.

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Stránská, Adriana. "Crisis Management on the social network Facebook." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-192424.

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The aim of the following thesis was to create a set of principles for crisis communication on Facebook. Presence in social media has become a standard part of any promotional mix. However, not every company fully recognizes the advantages and drawbacks of this tool. Once something goes wrong, the reputation of a company can be seriously endangered. The potential harm grows, when dealing with the issue is presented publicly. The thesis provides an analysis of how the emergence of social media changed the classical PR and a theoretical frame for a company's communication in case of negative publ

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Methawut, Elena. "The effect of computer mediated communication to communication patterns." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2644.

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Computer mediated communication (CMC) fundamentally influences the function of communication. It influences the organization's management and administration, but it most affects the dynamics of middle and lower level employees. The most simplistic model is that of an electronic office in which its employees need to know and understand the role of CMC. The purpose of this study is to investigate the performance and satisfaction of co-workers who use CMC to communicate within their organization, and to check employees' performance when using CMC.

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Wedlock, Brad C. "The Diffusion of Social Media in Public Relations| Use of Social Media In Crisis Response Strategies." Thesis, University of Louisiana at Lafayette, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1557580.

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<p> The goal of this study was to determine how the Acadiana cultural region (St. Martin, St. Landry, Acadia, Vermillion, Lafayette and Iberia parishes) used social media in crisis response strategies. The researcher used a purposive sample and qualitative long interviews to gather data from six public relations practitioners in Acadiana. Practitioners were selected from the Lafayette Chamber of Commerce website in the section labeled "Advertising & Media" (http://business.lafchamber.org/list/ql/advertising-media-1). Results proved the hypotheses that practitioners used Twitter for the dis

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Patashnick, Matthew J. "Social media and crisis communication| Supporting best practice on university campuses." Thesis, University of Pennsylvania, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10158525.

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<p> The primary purpose of this study was the exploration of social media utility as a crisis communication practice on three selected university campuses. The overarching research question for this study was “How and what social media technologies are selected, planned for, implemented, and monitored in crisis management in selected universities?”. This study examines how these institutions used social media during crisis, pinpoints the emergent themes, analyzes the engagement between the selected universities and their social media audience, and analyzes the effectiveness of soci

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Han, Jiashu. "Did Huawei Fail in the Crisis? : Case studies of Crisis Communication for Chinese Multinational Enterprise on Social Media." Thesis, Uppsala universitet, Institutionen för informatik och media, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-354891.

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This study analyzes crisis communication strategy of a Chinese multinational technology enterprise on social media and tests the effectiveness of the crisis response. This study conducts quantitative analysis on two social media crises experienced by Huawei Technologies Co. Ltd in 2017. The analysis uses Situation Crisis Communication Theory (SCCT) as the theoretical framework, and proposes advices of crisis management for multinational technology enterprises in emerging countries represented by Huawei. The results show that when multinational technology enterprises face crisis, it is necessar

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Alder, Simone. "CoMIC : an exploration into computer-mediated intercultural communication." Scholarly Commons, 2007. https://scholarlycommons.pacific.edu/uop_etds/682.

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This thesis explores how cultural differences manifest themselves in computermediated intercultural communication (CoMIC). This study particularly looks at the role and use of digital nonverbals (DNVs) and their regulatory functions. The data analyzed is from a global virtual team working together for a period of three months. The grounded theory method has been employed to code the electronic transcript of the team's communication. Furthermore, the participants were surveyed regarding their personal backgrounds, their work, and their perception of the communication processes that took place.

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Seungji, Baek. "Crisis Communication in Major Disaster Using Natural Language Processing." 京都大学 (Kyoto University), 2016. http://hdl.handle.net/2433/215520.

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Mohammed, Zuhura. "Crisis Communication and Management using SocialMedia: a Crisis Response to Ethiopian Airlines ET302 Crash." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-85637.

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On the Sunday 10th of March 2019 Nairobi-bound Boeing 737MAX8 Flight ET302 of EthiopianAirlines plunge in to the ground and kills all 157 passengers onboard. Consequently, the accidenttook attention of international media and people around the world. This study therefore aims atinvestigating the communication strategies employed by EAL when managing ET302 planecrash and various issues associated with the crash using the two stages of crisis management. Toachieve the purpose, Nethnography and CDA methods were employed. To analyze thecommunication strategies SCCT was used. Accordingly, it was fo

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Taylor, Jacqueline Ann. "Electronic mail, communication and social identity : a social psychological analysis of computer-mediated interactions." Thesis, University of Portsmouth, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.282542.

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The aims of the research are to study the effects of computer-mediated communication (CMC) on individual communication processes and group interaction under realistic conditions. This contrasts with previous research which has been conducted using inexperienced users in artificial situations. A study investigated communication issues in an organisation where a new electronic mail (e-mail) system had been implemented. Data regarding usage patterns and subjective evaluations of e-mail showed that usability of the system was not critical, but communication and social interaction were important is

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Fee, Stefani M. "Leadership Perspectives on Offering Social Support: Problematic Integration and the Health Crisis." University of Akron / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=akron1333375883.

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Fountain, Amanda. "Harnessing the power of social media : understanding the use of social media for crisis communication /." View online, 2010. http://repository.eiu.edu/theses/docs/32211131576499.pdf.

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Davis-McShan, Melaney Laine. "Impact of Computer-Mediated Communication Duration on Adolescent Social Self-Efficacy, Social Anxiety, and Depression." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/294.

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Research suggests that Internet and cell phone overuse may result in lower levels of social skills and encourage isolation from peers. Less clear is whether the duration of computer-mediated communication (CMC) influences adolescent perception of their social skills competency or emotional health. This research was guided by the social cognitive theory, which suggests that social self-efficacy (SSE), the belief that they have the skills to engage successfully with others in conversation and social activities, develops from mastery experiences that regulate thought, motivation, and action. This

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Caruso, Anna. ""Text me you love me." mediated communication in dating relationships." Cleveland, Ohio : Cleveland State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=csu1243964454.

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Thesis (M.Ap.C.T. & M.)--Cleveland State University, 2009.<br>Abstract. Title from PDF t.p. (viewed on June 17, 2009). Includes bibliographical references (p. 55-69). Available online via the OhioLINK ETD Center. Also available in print.

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Komaromi, Haque Judit. "Synchronized Dining Tangible mediated communication for remote commensality." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21898.

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This thesis discusses commensality as a significant social activity, that helps to maintain and strengthen social bonds. It also examines the sense of touch as a communication channel, and provides an insight to how it can be used to communicate affect. Touch as contextualized medium and its relevance to interaction design is investigated. Based on studies made in psychology, physiology, sociology and communication it aims to find an answer to the question: ”How may we create togetherness -with the help of an interactive device- between loved ones separated by distance during dining, through r

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Bäckström, Svensson Andreas, and Njord Frölander. "Having a boat before the flood strikes will save you. Having a sail will take you places. : A qualitative study on how an effective crisis communication is impacted by intercultural competence, crisis leadership and social media." Thesis, Linnéuniversitetet, Institutionen för medier och journalistik (MJ), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45097.

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Thirteen qualitative interviews have been conducted with key individuals who have profound knowledge and experience in the subject of crisis communication. The thesis used a theory testing approach and highlights the main issues regarding the influence of intercultural competence in crisis information, and to what extent social media channels are used for crisis communication. Also, it covers how the leadership during crises affects the communication from the perspectives of the key individuals. In this empirical investigation, the analytical method of thematization has been used in order to s

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Parker, Neil Matthew. "Adolescent Peer-Related Computer-Mediated Communication and Its Relationship to Social Anxiety." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3060.

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Adolescents are adopting computer-mediated communication (CMC) at a higher rate than any other age group, with CMC becoming integral to their social relationships. This is particularly significant given the role peer relationships play in adolescent mental health. The purpose of this quantitative, quasi-experimental study was to explore the relationship between adolescent CMC and social anxiety. The research was guided by Erikson's theory of psychosocial development and Kock's media naturalness theory. This multiwave panel study included a convenience sample of 58 adolescents ages 11 to 18. Su

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Borkowska, Katarzyna. "The consumption of hegemonic masculinity : understanding gender patterns through computer-mediated communication." Thesis, University of Glasgow, 2013. http://theses.gla.ac.uk/4661/.

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This project focused upon exploring elements of hegemonic masculinity which participants have consumed (or otherwise) in a context of Facebook profiles in order to create their social self-expression. At the same time this study recognised the consumption of ideological aspects that underpin participants’ personal understandings of manhood. The first phase of the research focused upon content analysis of eighty-nine Facebook profiles (Chapters 7-9). The aim was to capture masculine traits that participants symbolically consume and conceptualise in their social environment on a daily bases. The

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Golway, Danielle. "Relationship, trust and crisis communication on social media with millennials and generation Z." Thesis, Kansas State University, 2017. http://hdl.handle.net/2097/35551.

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Master of Science<br>Department of Journalism and Mass Communications<br>Xiaochen Zhang<br>This study examined crisis communication on social media applying relationship management theory. There are few credibility checks on social media platforms, and some say publics no longer believe messages through this type of media (Domonoske, 2016; Ho, 2012). However, many people get news from social media platforms and trust the information they read (Turcotte, York, Irving, Scholl, & Pingree, 2015). Crisis theories suggest strong relationships are less affected by crisis situations, and relationships

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Narducci, Cassandra. "Social Media and Reputation Management During Crisis: A Case Study of the 2012-2013 NHL Lockout." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/34226.

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The aim of this study is to understand the influence of online discussion forums during times of crisis. These forums can be considered as a form of social media, a relatively new form of technology that is constantly evolving and gaining in popularity. It has become an important medium, and can be integral in communications plans, specifically with regards to crisis communication. Through the use of these media, message delivery has unbelievable breadth and speed, making it crucial to understand its implications in crisis events. In order to understand social media’s implications in reputatio

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Sierpe, Eino. "Gender and its relationship to perception in computer-mediated communication." Thesis, McGill University, 2002. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=38282.

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The growth of computer-mediated communication (CMC) has generated great interest among researchers. Although perspectives vary, the anonymity inherent in textual communication and the reduction of social markers are often described as the characteristics that distinguish CMC from other forms of communication. These arguments have resulted in unprecedented optimism regarding the potential of this technology to eliminate social inequalities and increase access to institutional power. While critics have provided substantial evidence to the contrary, especially in regards to gender inequalities, C

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Roberts, Lynne D. "Social interaction in virtual environments." Curtin University of Technology, School of Psychology, 2001. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=12792.

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The rapid growth of the internet over the past decade has provided increasing opportunities for individuals to engage in computer-mediated social interaction in virtual environments. Despite this rapid growth there has been limited research into the way people use the Internet, and the effect Internet use has on their lives (Kraut, 1996). The overall aim in the research presented in this thesis was to explore how characteristics of the individual interact with characteristics of computer-mediated communication to enable socio-emotional communication and behaviour in social text-based virtual e

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Karlsson, Mahlin, and Rosanna Gamba. "Att fylla tidningarna med kris : En studie av kriskommunikation, nyhetsmedier och deras källor." Thesis, Linnéuniversitetet, Institutionen för samhällsvetenskaper, SV, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-12752.

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The purpose of this study is to discover and explain the influences of media coverage of organizational crises on crisis communication, and vice versa. The study also shows how mediated crises develop, and how media framing and news sources affect this development. Carried out as a case study of three Swedish mediated crises, the methods used are quantitative and qualitative content analysis of media content from four Swedish newspapers and four organizations' press releases from the studied crises. Mediated crises develop through their specific pattern regardless of, but not independent fro

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Boman, Courtney. "Understanding the effects of Twitter-based crisis communications strategies on brand reputation." Thesis, Kansas State University, 2017. http://hdl.handle.net/2097/35571.

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Master of Science - Agricultural Education and Communication<br>Department of Communications and Agricultural Education<br>Jason D. Ellis<br>The Situational Crisis Communications Theory (SCCT) states that what organizations say to various publics during a crisis should influence the extent of the reputational and financial damage a crisis can inflict on the organization's image. Past research has focused on distinguishing types of crises and what crisis-communication strategies should be used with traditional media. Research exists, but looks at social media and its effects on brand reputation

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Nazem, Ghanai Ramona, Malin Forss, and Gabriella Sundkvist. "Let's Make Better Mistakes Tomorrow : Brand Management and Crisis Communication for Social Media Influencers." Thesis, Internationella Handelshögskolan, Jönköping University, IHH, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-48973.

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Work, William Eugene. "The Concept of Community and the Synchronous Computer-Mediated Communication of the Internet." Thesis, Virginia Tech, 1998. http://hdl.handle.net/10919/45436.

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The concept of community has been of great importance to sociologists throughout the discipline's history. There has been numerous definitions used in research. However, according to the literature, most agree that community must consist of geographical proximity, regular interactions, and shared goals. These definitions, and any consensus, are again being challenged by the creation of new communicative technologies. In particular, with the creation of new social spaces by computer technologies such as the Internet, the potential exists for community to occur in many new ways. This paper

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Erdost, Turkuler. "Trust And Self-disclosure In The Context Of Computer Mediated Communication." Master's thesis, METU, 2004. http://etd.lib.metu.edu.tr/upload/3/12604928/index.pdf.

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iii ABSTRACT TRUST AND SELF-DISCLOSURE IN THE CONTEXT OF COMPUTER MEDIATED COMMUNICATION Erdost, T&uuml<br>rk&uuml<br>ler M. S., Department of Psychology Supervisor: Assoc. Prof. Dr. Bengi &Ouml<br>ner &ndash<br>&Ouml<br>zkan April 2004, 120 pages This study was aimed to shed light on the effects of computer mediated communication on self-disclosure and trust which appear to be the two important concepts within interpersonal relations. To what extent the computer mediated communication differs from or similar to face-to-face communication in terms of trust and self-disclosure which play a key

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Wood, Luke Jai. "Robot-mediated interviews : a robotic intermediary for facilitating communication with children." Thesis, University of Hertfordshire, 2015. http://hdl.handle.net/2299/16313.

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Robots have been used in a variety of education, therapy or entertainment contexts. This thesis introduces the novel application of using humanoid robots for Robot-Mediated Interviews (RMIs). In the initial stages of this research it was necessary to first establish as a baseline if children would respond to a robot in an interview setting, therefore the first study compared how children responded to a robot and a human in an interview setting. Following this successful initial investigation, the second study expanded on this research by examining how children would respond to different types

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Drumheller, Kristina D. "Vehicles for entertainment or for legitimacy crisis? : revisting legitimacy and image restoration efforts after film depictions of organizational crisis /." free to MU campus, to others for purchase, 2004. http://wwwlib.umi.com/cr/mo/fullcit?p3144413.

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Konta, Kaori. "Computer-mediated communication as the paradigm: Resistance to technology and the new style of human communication." CSUSB ScholarWorks, 1997. https://scholarworks.lib.csusb.edu/etd-project/1481.

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Dollar, David Lynn. "Computer-Mediated Communication Impact on the Academic and Social Integration of Community College Students." Thesis, University of North Texas, 2003. https://digital.library.unt.edu/ark:/67531/metadc4334/.

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Although research findings to date have documented that computer-mediated communication (CMC) gets students involved, a substantial gap remained in determining the impact of CMC on academic and social integration of community college students. Because computer technology, specifically CMC, has proliferated within teaching and learning in higher education and because of the importance of academic and social integration, this study was significant in documenting through quantitative data analysis the impact that CMC had on the academic and social integration of community college students. The fo

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