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Dissertations / Theses on the topic 'Social psychology|Communication|Organizational behavior'

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1

Hebabi, Lise. "What Makes a Difference? An Exploratory Study of Small Group Interactions." Thesis, Fielding Graduate University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10076120.

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The workforce in today’s organizations is increasingly diverse, including racial, ethnic, cultural, gender, age, sexual orientation, personality, motivation, values, and a multitude of other differences. These differences are often a source of friction and conflict in work groups, whether or not the conflict is openly expressed. Yet they can also add significant value to groups by providing a richer work experience and a broader pool of knowledge from which to solve problems and make decisions. The literature on this topic crosses multiple disciplinary boundaries, and includes social psychology, conflict studies, linguistics, political science, and management. Research on the performance of diverse work groups has been inconclusive, and has left us with limited understanding of the way in which difference plays out in groups, how group members make meaning of their differences, and how these differences shape and are shaped by group interactions. The research, using a social constructionist frame, analyzed videotapes of actual group interactions using a CMM methodology and compared group interactions to group member perceptions of difference and performance to achieve a deeper understanding of the dynamics of difference and performance in work groups. It found that groups that were relationally generative (i.e., that achieved better results than those of their individual members) had unique patterns that included a description of differences as strengths, better listening, stronger consensus, balanced participation, and inviting and building on each others’ ideas.

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2

Willemyns, Michael. "Communication accommodation in the workplace : status, sex, goals and strategies /." St. Lucia, Qld, 2003. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe17771.pdf.

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3

Heuser, Aden Elizabeth. "An Examination of the Use of Synchronous Computer-Mediated Communication Technology in Work Teams." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1258424936.

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4

Bauer, Janell Christine. "The effects of corporate intranet use on employee self-concept and organizational commitment." Scholarly Commons, 2001. https://scholarlycommons.pacific.edu/uop_etds/2668.

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This study investigated how Corporate Intranets are used by employees. It also examined the relationships between Intranet use and employees' self-concept and their commitment to their organization. In total, 230 surveys were collected from a large financial company in the high-tech industry headquartered in Silicon Valley. The survey measured organizational commitment, self-concept, work-self-concept, information seeking behaviors, Intranet use, types of information found on the Intranet, and additional demographic information. Statistics were computed using the SPSS program to run bivariate correlations. This study yielded many findings. Three key findings have emerged from this study that contribute to our understanding of self-concept in the work environment and new factors related to organizational commitment. The first indicated a positive relationship between employees' satisfaction with Intranet content and navigation and their work-self-concept. The second showed that satisfaction with Intranet content and navigation was also positively correlated with elements of organizational commitment. The third finding indicated that employees' work-self-concept had a significant relationship with elements of organizational commitment. The results of this study build on previous literature on information seeking behaviors, organizational commitment and self-concept. This study also contributes to academic research on the Intranet as a new organizational communication medium. The relationships between Intranet use and work-self-concept and commitment offer many possibilities for future research.
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5

Phillips, Sarah Elizabeth. "The relationship between person-organization fit, attribution theory, and psychological contract violations within organizational settings." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2291.

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6

Graham, Lisa Goldstein. "What is it like to be funny? The spontaneous humor producer’s subjective experience." Antioch University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1275056868.

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7

Schaeffer, Cyndi J. "Downsized Survivors: Areas of Loss and Work Behaviors." Antioch University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1331676299.

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8

Johnson, Susan L. "Cross-Functional Team Performance: Inquiry, Identity, and Shared Reality." Case Western Reserve University School of Graduate Studies / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=case1586782484754153.

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9

Johnston-Fisher, Jessica. "Testing a Multi-Level Mediation Model of Workgroup Incivility: The Role of Civility Climate and Group Norms for Civility." TopSCHOLAR®, 2014. http://digitalcommons.wku.edu/theses/1332.

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The purpose of this study was to test a multi-level mediation model of incivility. Specifically, it was proposed that predictors of workplace incivility at the individual, group, and organizational level would be related to each other and negative individual outcomes. It was also proposed that the relationship between these predictors and outcomes would be mediated by workplace incivility victimization. Two hundred twenty eight participants completed an online survey through Amazon’s Mechanical Turk. Results indicated that variables at all three levels (i.e., civility climate, group norms for civility, and individual characteristics) were related to one another and predictive of negative individual outcomes. Results also indicated preliminary support for the mediating role of workplace incivility experiences in these relationships and the overall model. Workplace incivility significantly moderated all of the relationships between predictor and criterion variables. Implications and limitations of these findings are discussed, and several directions for future research on workplace incivility are explored.
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10

Pearce, Dennis E. "Developing a Method for Measuring "Working Out Loud"." UKnowledge, 2014. http://uknowledge.uky.edu/finance_etds/4.

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Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them. “Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary to fulfill the promise that ESN vendors advertise. It is loosely described as doing work in a way that makes it visible to others, and is often associated with the use of social business tools. As these tools proliferate within organizations, the Working Out Loud concept is becoming increasingly popular as an organizational and individual goal and mantra among social software vendors, their customers, and leading pundits and consultants in this space. Many benefits have been associated with Working Out Loud; however the concept is still somewhat amorphous. No attempts have been made to quantify it and little research has been done on whether the benefits attributed to it really exist. The common industry definition of Working Out Loud identifies two separate behaviors: narrating one’s work in the form of blog posts, status updates, etc. (typically individual behavior), and performing work in a transparent and observable way through the use of an enterprise social platform (typically group or team behavior). This research hypothesizes that these two behaviors do exist and are related but distinct, and thus scales can be developed to measure each. A survey was given to employees of Lexmark International, Inc. (the author’s employer). Exploratory and confirmatory factor analyses performed on the data confirmed the hypothesis and resulted in scales for individual and group Working Out Loud that are designed to be minimallyintrusive so as to enable both researchers and practitioners to track an organization’s Working Out Loud behavior on an ongoing basis.
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11

Clune, Tarynn N. "Experiences and Perspectives of Activity Facilitators in Memory Care." Bowling Green State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1586808219109459.

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12

Climer, Amy E. "The Development of the Creative Synergy Scale." Antioch University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1464731255.

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13

Whitman, Daniel S. "Emotional Intelligence and Leadership in Organization: A Meta-analytic Test of Process Mechanisms." FIU Digital Commons, 2009. http://digitalcommons.fiu.edu/etd/113.

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The present study – employing psychometric meta-analysis of 92 independent studies with sample sizes ranging from 26 to 322 leaders – examined the relationship between EI and leadership effectiveness. Overall, the results supported a linkage between leader EI and effectiveness that was moderate in nature (ρ = .25). In addition, the positive manifold of the effect sizes presented in this study, ranging from .10 to .44, indicate that emotional intelligence has meaningful relations with myriad leadership outcomes including effectiveness, transformational leadership, LMX, follower job satisfaction, and others. Furthermore, this paper examined potential process mechanisms that may account for the EI-leadership effectiveness relationship and showed that both transformational leadership and LMX partially mediate this relationship. However, while the predictive validities of EI were moderate in nature, path analysis and hierarchical regression suggests that EI contributes less than or equal to 1% of explained variance in leadership effectiveness once personality and intelligence are accounted for.
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14

Johnson, Betty J. PhD. "Video Meetings in a Pandemic Era: Emotional Exhaustion, Stressors, and Coping." Antioch University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1612609329629973.

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15

Weidenstedt, Linda. "A Sociology of Empowerment : The Relevance of Communicative Contexts for Workplace Change." Doctoral thesis, Stockholms universitet, Sociologiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-146521.

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Empowerment has been a popular concept in management and leadership practice and research for more than forty years. The intentions behind empowerment at the workplace are positive: empowered employees should experience a greater degree of influence, decision-making latitude, and meaningfulness. This is achieved through transfers of power, such as increases in autonomy and responsibility. Although empowerment efforts have often been shown to successfully result in empowered and highly involved employees, there has also been research that shows the opposite: the so-called paradox of empowerment is a well-known problem that refers to failed empowerment efforts through which beneficiaries feel disempowered rather than empowered. This thesis comprises three papers intended to contribute to empowerment research and practice within a sociological framework that offers a better understanding of implicit assumptions between employer and employee and the unintended consequences these can have on the outcome of empowerment change efforts. The analyses utilize a communicative approach in line with sociological and social-psychological theories of communication and interaction. The first two papers are theoretical analyses, one examining the general concept of empowerment (Paper I), the other focusing more specifically on empowerment in workplace contexts (Paper II). Paper III is an empirical analysis that investigates some of the theoretical assumptions made in Papers I and II. The first paper analyzes empowerment from a sociological point of view and identifies possible mechanisms behind the paradox of empowerment. It is argued that such paradoxes may evolve from discrepancies between approaching empowerment from a purely economic and structural perspective versus a communicative and relational one. It concludes with the observation that, although their agency may be increased on a structural level, empowerees may experience a parallel decrease of agential options on a communicative level. The second paper deals with empowerment at the workplace as a management or leadership technique. Focusing on relational aspects, a “basic communicative structure” is identified. This is analyzed as comprising a contractual and a communicative context that should be taken into consideration by empowerers in order to avoid misunderstandings in the recipients’ sensemaking processes. Paper II concludes by arguing that the way recipients make sense of their roles and situations as defined by employment and/or psychological contracts might not necessarily be in line with the communicative meanings they ascribe to the change agents’ actions, and vice versa. The third paper analyzes employees’ orientations and attitudes toward empowerment and the relevance of their attitudes for the success of empowerment efforts. These issues are explored by means of survey data from 268 employees in the Swedish retail sector. Results indicate that age and work intensity (part-time vs. full-time), as well as cohabitation status may have significant impacts on how empowerment efforts are approached and received by employees. The thesis as a whole provides insights into sociological issues of empowerment, both generally and particularly in management and leadership contexts and concludes that the communicative context of empowerment interactions plays a significant role in employees’ empowerment orientations.

At the time of the doctoral defense, the following papers were unpublished and had a status as follows: Paper 2: Manuscript. Paper 3: Manuscript.

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16

Khawaja, Masud S. "The Mediating Role of Positive and Negative Emotional Attractors between Psychosocial Correlates of Doctor-Patient Relationship and Treatment Adherence in Type 2 Diabetes." Case Western Reserve University School of Graduate Studies / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=case1283995516.

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17

Maley, Lejla Bilal. "Teaming at a Distance: The Work Experience on Global Virtual Teams." Antioch University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1588265024091539.

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18

Adams, Laural L. "Theorizing Mental Models in Disciplinary Writing Ecologies through Scholarship, Talk-Aloud Protocols, and Semi-Structured Interviews." Bowling Green State University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1404717469.

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19

Briney, Carol E. "My Journey with Prisoners: Perceptions, Observations and Opinions." Kent State University Liberal Studies Essays / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=kent1373151648.

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20

Haile, Yohannes. "Sustainable Value And Eco-Communal Management: Systemic Measures For The Outcome Of Renewable Energy Businesses In Developing, Emerging, And Developed Economies." Case Western Reserve University School of Graduate Studies / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=case1459369970.

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21

"Negotiating Grief through Work-Life Relationships: A Qualitative Analysis of Bereaved Employees' Emotional Constraints, Organizational Roles and Responsibilities, and the Intersections of Social Support at Home and Work on Adjustment following Loss." Doctoral diss., 2020. http://hdl.handle.net/2286/R.I.62773.

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abstract: The aim of this research was to better understand the experience of bereaved individuals following their return to work, and the ways in which they communicatively negotiate their relationships at work and at home. One of the most salient facts of life is that everyone will all experience the death of a loved one. The amount, frequency, type, and recovery response for the bereaved may be vastly different, but inevitably everyone has to cope with death. Even though it is an integral part of life, the bereavement experience often is acknowledged as one of the most traumatic and stressful processes that occurs in individuals’ lives (McHorney & Mor, 1988; Miller & McGowan, 1997). In fact, roughly 5% of the workforce is affected by the passing of a close family member each year, and this number excludes those who experience the deaths of close friends (Wojcik, 2000). Evidence suggests that bereavement affects the physical and mental health of survivors, many of whom are in the workforce (Bauer & Murray, 2018; Hazen, 2003, 2008, 2009; Wilson, Punjani, Song, & Low, 2019). In order to explore how work-life roles are integrated into the lives of bereaved individuals, this dissertation qualitatively analyzed 36 interviews with bereaved employees (12), cohabitants (12), and coworkers (12). Through the use of procedural coding (Saldaña, 2009) and emergent codes, this dissertation answered the five posited research questions and their sub-questions. The results of this analysis have numerous implications for social support, emotion at work, grief, and bereavement leave policy. The following dissertation delineates the significance of this research, the literature review providing rationale for study of bereaved employees, qualitative methodological design, analysis of the data, and conclusions about bereavement and work-life relationships.
Dissertation/Thesis
Doctoral Dissertation Communication 2020
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22

"Communication Networks and Team Workload in a Command and Control Synthetic Task Environment." Master's thesis, 2020. http://hdl.handle.net/2286/R.I.62739.

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abstract: Despite the prevalence of teams in complex sociotechnical systems, current approaches to understanding workload tend to focus on the individual operator. However, research suggests that team workload has emergent properties and is not necessarily equivalent to the aggregate of individual workload. Assessment of communications provides a means of examining aspects of team workload in highly interdependent teams. This thesis set out to explore how communications are associated with team workload and performance under high task demand in all-human and human–autonomy teams in a command and control task. A social network analysis approach was used to analyze the communications of 30 different teams, each with three members operating in a command and control task environment of over a series of five missions. Teams were assigned to conditions differentiated by their composition with either a naïve participant, a trained confederate, or a synthetic agent in the pilot role. Social network analysis measures of centralization and intensity were used to assess differences in communications between team types and under different levels of demand, and relationships between communication measures, performance, and workload distributions were also examined. Results indicated that indegree centralization was greater in the all-human control teams than in the other team types, but degree centrality standard deviation and intensity were greatest in teams with a highly trained experimenter pilot. In all three team types, the intensity of communications and degree centrality standard deviation appeared to decrease during the high demand mission, but indegree and outdegree centralization did not. Higher communication intensity was associated with more efficient target processing and more successful target photos per mission, but a clear relationship between measures of performance and decentralization of communications was not found.
Dissertation/Thesis
Masters Thesis Human Systems Engineering 2020
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23

(5930933), Temiloluwa O. Wright. "Organizational Identity at a Nigerian Integrated Food Processing Company: The Case of Feed Me Ventures Limited." Thesis, 2019.

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Research in organizational identity as pioneered by Albert and Whetten (1985) provides that organizational identity is central, enduring and distinctive. As Gioia et al. (2013) put it, “what we know about organizational identity, including its dynamic aspects, is based on the study of organizations located within a single and uniform geographic market (U.S./European) and/or stable institutional environment (developed markets)” (p. 180). This study thus carries research in organizational identity forward by locating it at an integrated food manufacturing company, Feed Me Ventures Limited, in the non-western, developing country, Nigeria. As businesses expand globally, it becomes pertinent for global organizations and managers in organizations outside the West to become aware of possibly divergent forms of organizational identity and formation processes that may exist. Nigeria is a community faced with unstable and corrupt leadership, a volatile economy directly impacted by its own created as well as global instabilities as well as a culture that is very different from those of the communities in which organizational identity has traditionally been studied. To accomplish the goals of this study, an inductive analysis is conducted using ethnographic observation, document analysis and grounded theory interviewing. This method is deemed most appropriate as this is an exploratory study to find what organizational identity may look like in Nigeria. Findings provide that while the conceptualization of organizational identity in the literature hold true, the environment greatly affects organizational identity. The founder of Feed Me Ventures Limited had developed organizational identity in direct opposition to societal values thereby emphasizing the distinctiveness dimension of organizational identity more than would normally be expected. Also, there is an adaptational dimension to organizational identity at Feed Me Ventures Limited which allows it to adapt to different needs in the environment in order to survive and retain its core identity. This is similar to adaptive instability which is already established in the literature except that at Feed Me Ventures Limited, when new identity dimensions are adapted in reaction to the environment, these dimensions only serve to help the organization retain its core identity. Furthermore, the relationship between organizational identity claims and organizational identity understanding among organizational members revealed the existence of an organizational identity gap (OI gap). This refers to a situation where claims about “who we are” from senior management does not align with understanding of “who we are” by organizational members. Also interesting is that social constructionist views about organizational identity being developed through the interactions of organizational members is found to be true at Feed Me Ventures Limited where organizational members, in their social interactions, begin to form notions of “who we are” that are not derived from claims about “who we are” from management. This study concludes that it is important for organizational leaders to acknowledge environment variables, engage in organizational diagnosis to find OI gaps and consider further this concept of adaptation and how this might serve organizations in environments similar to Nigeria.
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24

Chatfield, Sarah E. "Managing Invisible Boundaries: How "Smart" is Smartphone Use in the Work and Home Domains?" Thesis, 2014. http://hdl.handle.net/1805/5811.

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Indiana University-Purdue University Indianapolis (IUPUI)
The present study sought to examine the impact of technology in permeating the boundaries between individuals’ work and family domains, testing and extending the current theoretical model of boundary management. The first goal, to explore predictors of the boundary management styles (BMS) people use with respect to communication technology (CT), was accomplished by demonstrating that three factors predicted BMS for CT use: preferences for integration, identity centrality, and work/family norms. The second goal, to examine outcomes that could result from varying CT use boundary management styles, was also supported in that BMS for CT use was a predictor of work-family conflict and enrichment. However, one key component of the model was not supported in that perceived control over BMS did not moderate the relationship between BMS and outcomes. Theoretical and practical implications of these findings are discussed, as well as suggestions for future research on boundary theory and CT use. By exploring tangible boundary management behaviors, the present study offers interesting implications that could ultimately assist organizations in developing policies regarding CT use both at home and at work.
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