Academic literature on the topic 'Social responsibility in banking'

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Journal articles on the topic "Social responsibility in banking"

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Lunkina, Tetiana. "Corporate social responsibility in banking institutions: foreign experience." Modern Economics 31, no. 1 (February 20, 2022): 77–81. http://dx.doi.org/10.31521/modecon.v31(2022)-11.

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Abstract. Introduction. The study examines the development of corporate social responsibility in banking institutions around the world. It is established that the foreign experience of corporate social responsibility is diverse, as it is related to the historical conditions of development and the peculiarities of the country's mentality. It has been found that in continental European countries, the concept of CSR has been more widely interpreted in the relationship between society and business; the American model of social responsibility implies greater independence of corporations; in continental Europe, there is a hidden form of corporate social responsibility; The Chinese model of corporate social responsibility is a hybrid of continental and American models; the Japanese model of corporate social responsibility is focused on the internal environment of the city's enterprise and assumes that the company has a solidary reputation. The analysis of the directions of development of corporate social responsibility of foreign banking institutions is carried out. As for Ukraine, the most common areas of CSR, including in the banking sector, are: conscientious payment of taxes, compliance with the law, charity. While enterprises of foreign origin, in addition to the above aspects, also see compliance with civil society, care for the environment, care for employees and more.It is proved that all these models of corporate social responsibility describe a different conceptual understanding of the goals of the organization, its society, the relationship of the organization with its internal and external environment. Based on this understanding, the organization can use various tools of corporate social responsibility to achieve its strategic goals.
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Rice, Timothy, and Cyrill Peter. "Banking on Corporate Social Responsibility." Journal of Management Sciences 2, no. 2 (October 2015): 256–73. http://dx.doi.org/10.20547/jms.2014.1502203.

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Laine, Petri. "Ethics and Social Responsibility in Banking." Proceedings of the International Association for Business and Society 6 (1995): 213–24. http://dx.doi.org/10.5840/iabsproc1995620.

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Gardner, Mona J., and Dixie L. Mills. "PERCEIVED SOCIAL RESPONSIBILITY AND BANKING PERFORMANCE." Financial Review 20, no. 3 (August 1985): 42. http://dx.doi.org/10.1111/j.1540-6288.1985.tb00220.x.

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Kvasničková Stanislavská, Lucie, K. Margarisová, and K. Šťastná. "Corporate Social Responsibility in banking sector." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 60, no. 2 (2012): 157–64. http://dx.doi.org/10.11118/actaun201260020157.

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After popularity increase of the concept of Corporate Social Responsibility over last century in the USA, with the 21st century the concept comes into the European Union as well, actually into Czech Republic. For the European Union, the concept of social responsibility becomes one of the tool for achieving the most competitive and dynamic knowledge-based economy (Lisbon Strategy, 2000). With the start of the financial and economic crisis, the European Commission sees in the Corporate Social Responsibility a way how to cope with the crisis. Also scientific studies (Ghoul, 2011; Gruz, 2009) indicate the positive influence of Corporate Social Responsibility on financial performance of the company. In the Czech Republic, the implementation of the concept is especially for multinational corporations. For example, Corporate Social Responsibility is very popular in financial sector, which the financial crisis did not damage so perceptible as in other countries of developed economies (Singer, 2009). This article defines on a theoretical level the concept of Corporate Social Responsibility, its development, its present form and the influence on financial performance of the company. Another part of the article focuses on three czech banking subjects (Česká spořitelna, Komerční banka a Československá obchodní banka), which regularly take the leading positions of the official corporate donors chart „TOP Filantrop“. The article explores the evolution of corporate donations and finds the connection between corporate donations and corporate profit and financial and economic crisis.
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MUKHLIS, MUKHLIS, MAWADDAHIRHAM MAWADDAHIRHAM, SUGIANTO SUGIANTO, and FUADAH BINTI JAUHARI. "ISLAMIC ISSUES SOCIAL RESPONSIBILITY ISLAMIC BANKING." Al-Masraf: Jurnal Lembaga Keuangan dan Perbankan 7, no. 1 (June 24, 2022): 33. http://dx.doi.org/10.15548/al-masraf.v7i1.286.

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Islamic banking principally inculcates ethics and social and moral responsibility in doing business related to its principle function and disclosure with the whole purpose for the benefit of society. In the Islamic context, improving sharia-based community institutions and the Practice of Corporate Social Responsibility (CSR) will be seen. Disclosure of social responsibility is a way for companies to communicate with governments. In Islamic business, everyone is responsible before Allah for society. In the western concept, CSR is sometimes inseparable from the interests of gharar and social aspects. ISR has been disclosed on matters related to Islamic principles that are intermediary financial institutions, both individuals and institutions that are in one unit. And not allowed to exploit and harm others. Where Islamic banking must explain CSR funds using the ISR calculation system.This study uses a descriptive qualitative method by explaining CSR with the ISR model for Islamic banks to determine by using the system Increasing transparency in business operations by presenting accurate and actual information related to finance and paying attention to the spiritual level needs of Muslim investors or sharia compliance in decision making. Decisions as a form of accountability to Allah SWT and the community by creating a dynamic environment and paying attention to the community in the work area and the environment so that a high sense of social concern establishes a society that has religious capacity for Allah SWT.
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Ихсанова, Л. Р. "Social responsibility in the banking business." Экономика и предпринимательство, no. 12(137) (May 3, 2022): 1236–38. http://dx.doi.org/10.34925/eip.2021.137.12.244.

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В статье рассматривается социальная ответственность банков как одно из условий достижения устойчивого успеха в долгосрочной перспективе. Удовлетворение финансовых и социальных потребностей и ожиданий заинтересованных сторон достигается за счет внедрения ESGпринципов и реализации стратегии «бизнес через качество банковских услуг». The article considers the social responsibility of banks as one of the conditions for achieving sustainable success. Satisfaction of financial and social needs and expectations of stakeholders is achieved through the implementation of ESG principles and "business through the quality of banking services" strategy.
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Shcherbak, Valeriia, Оlena Nifatova, Mykhailo Kuzheliev, Olena Erkes, and Olha Mylashko. "The assessment of corporate social responsibility at Ukrainian banks." Banks and Bank Systems 14, no. 3 (September 27, 2019): 140–51. http://dx.doi.org/10.21511/bbs.14(3).2019.12.

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Corporate social responsibility issues are becoming increasingly important in the banking sector. It refers to the responsibility of banks for their business activities subject to conceivable implications for society and the environment. Currently, the modern banking system in Ukraine is in the process of shaping its own model and integrating corporate social responsibility into all business processes. Thus, it is argued that objective comprehensive assessment of corporate social responsibility of Ukrainian banks is an essential prerequisite to enhance their performance, along with building a good rapport with clients and encouraging trust in society. From the above perspective, this article suggests an approach to assess corporate social responsibility at banks which entails implementing consistent stages in evaluating the development degree of the three corporate social responsibility components: social, environmental and economic. The assessment framework substantiates a set of indicators for measuring the degree of corporate social responsibility at banks by estimating the ratio of the GRI related aspects in the financial statements of banks, and identifying the possibility to implement the main provisions of the Social Accountability International 8,000 standard and the GRI G4 (Global Reporting Initiative). The proposed approach to measuring corporate social responsibility in banking through the instruments of a three-dimensional matrix and to positioning the banks by the areas of their corporate social responsibility has been tested by processing an array of 82 non-financial reports of 31 banks over the 2016–2018 period.
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Andhari, Diah Sepni, Muhammad Muflih, and Dian Imanina Burhany. "Examining the Model of Islamic Bank Profitability: The Roles Islamic Social Responsibility, Firm Size, Leverage, and Board Size." Review of Islamic Economics and Finance 5, no. 2 (December 1, 2022): 147–60. http://dx.doi.org/10.17509/rief.v5i2.46949.

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AbstractPurpose - Profitability is very essential for the Islamic banking industry to maintain a sustainable business at a global level. However, until now Islamic banking has not been able to generate profitability competitiveness against conventional banking. Meanwhile, the increased awareness of the importance of business social responsibility has led to increased attention towards social responsibility based on Islamic values (known as Islamic Social Responsibility) since it is believed to be able to boost the profitability of Islamic banking. This study aims to reveal the effect of firm size, leverage, and board size on Islamic social responsibility and the role of Islamic social responsibility in mediating the influence of these three factors on the profitability of Islamic bankingMethodology - Observing 14 Islamic banks in Indonesia, this study used SEM-PLS for data analysis. Findings - The results show that board size has a positive effect on Islamic social responsibility while Islamic social responsibility itself has a positive effect on the profitability of Islamic banking. In addition, Islamic social responsibility can play a good role in linking firm size, board size, and leverage with the profitability of Islamic banking. The implications (theoretical and managerial) of this study are described at the end of the Keywords - Profitability, firm size, board size, leverage, Islamic social responsibility, Islamic banking
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Zafar, Muhammad Bilal, and Ahmad Azam Sulaiman. "Measuring corporate social responsibility in Islamic banking: what matters?" International Journal of Islamic and Middle Eastern Finance and Management 13, no. 3 (May 4, 2020): 357–88. http://dx.doi.org/10.1108/imefm-05-2019-0227.

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Purpose This paper begins with a challenge to explore the scope and dimensions of corporate social responsibility (CSR) in Islamic banking and design a CSR disclosure index, which may gauge the level of CSR disclosure in Islamic banking. Design/methodology/approach It adopts a two-fold approach to develop the CSR disclosure index for Islamic banking, such as “identification” and “prioritization.” In the ambit of identification, it relies on the existing literature related to CSR and Islamic banking. However, it undertakes analytical hierarchy process (AHP) method for prioritization through the sample of 104 experts related to Islamic banking of Pakistan. Findings It concludes the CSR index for Islamic banking contains five dimensions, including 79 items across 20 sub-dimensions. The results of AHP indicate that the CSR dimensions are important for Shariah governance, employee, community, customer and environment. Moreover, within dimensions, the most important sub-dimensions are Shariah compliance, customer service and quality, green investing/banking, customer relationship, training and development and poverty alleviation. Practical implications The CSR disclosure index of this study has important implications for academicians, such as it paves the ways for further investigations and practical usage of index to gauge the level CSR disclosure of Islamic banking. Moreover, it delineates the spectrum of responsibilities for managers of Islamic banking under the domain of CSR. Originality/value The proposed CSR disclosure index is comprehensive and stresses on the social responsibility of Islamic banking toward stakeholders. In nutshell, this study offers what is expected from the practitioners of Islamic banking in the domain of social responsibility.
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Dissertations / Theses on the topic "Social responsibility in banking"

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Bissen, Sholpan. "Corporate Social Responsibility in Retail Banking." St. Gallen, 2009. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/05612007001/$FILE/05612007001.pdf.

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Adeleke, Cecily Joy. "Corporate Social Responsibility in the Nigerian Banking Sector." ScholarWorks, 2014. https://scholarworks.waldenu.edu/dissertations/85.

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Corporate social responsibility is presently defined by the World Business Council of Sustainable Development as persistent commitment by businesses to behave ethically and contribute to economic development while also increasing the quality of life of employees, their families, and the community. Guided by Freeman's stakeholder theory, this study examined the relationship between corporate social responsibility and the Nigerian bankers' reported satisfaction with the Nigerian banking sector. Survey data were collected from a convenience sample of 99 Nigerian bankers, including branch managers, zonal managers, tellers, marketers, and investors. A single-stage sampling procedure was used to elicit their satisfaction with the Nigerian banking sector and their perceptions of corporate social responsibility. Corporate social responsibility was conceptualized as a composite variable, with dependent sub-variables of ethics, human rights, and employee rights. A Pearson's r correlation test indicated a significant relationship between corporate social responsibility and Nigerian banker satisfaction (p < .05). These findings suggest that a majority of Nigerian bankers are satisfied with the banking sector which they feel, overall, behaves in a socially responsible way, although they also noted concerns related to insider abuse and a lack of transparency among internal processes. Implications for positive social change include informing policy makers and regulatory agencies in Nigeria about changes to public policy and the regulatory banking environment about risks associated with insider abuse and other internal processes in the banking industry that may damage efforts to improve corporate social responsibility with the goal of enhancing economic development in Nigeria.
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Alrumaihi, Hanin A. A. R. O. "Corporate social responsibility in the banking industry in Kuwait." Thesis, University of Bradford, 2014. http://hdl.handle.net/10454/14866.

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As a result of globalization, the concept of Corporate Social responsibility (CSR) has become on the agendas of organizations over the past decade. The organizations in Kuwait are no exception; they have been striving to address and execute the best practices of CSR. The banking sector in Kuwait, which plays a pivotal role in the economy, represents an area of strong interest for anyone wanting to research the depiction of CSR in Kuwait since it was the first sector that introduced corporate social responsibility and is considered a pioneer in that field. However, no studies were found that have examined CSR policies in practice in Kuwait or in the banking sector in particular. This thesis therefore focuses on obtaining a better understanding of how corporate social responsibility works in practice in the Kuwaiti banks from the perspective of three groups: the decision makers of CSR in the Kuwaiti banks, the employees of the banks, and the banks’ customers. The researcher used a qualitative approach in which data were collected using interviews and document analysis. The collected data were interpreted and analysed and thereafter drawn the conclusion that banks are very clear in defining their CSR objectives which are aligned with their overall corporate strategy. However, there were commonalities and differences in how stakeholders understand and perceive CSR. The study also revealed that both the 2008 financial crisis and Islam influenced the way CSR is exercised in the banks, and moderately, influenced the employees and customers.
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Phillips, William J. "A comparison of perceived social responsibility standards with perceived social responsibility performance in the Australian banking industry : A stakeholder analysis." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2002. https://ro.ecu.edu.au/theses/711.

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The purpose of this study is to investigate extent to which Australian banking corporations embrace social responsibility. It endeavours to establish the meaning of social responsibility generally and corporate social responsibility (CSR) in particular. In view of the multiple definitions of the concept of ‘social responsibility’ offered by various authors Such.1 Boatright (1993), Freeman (1994), Walters (1977), and Wheeler (1998), the views of power dependent Australian bank stakeholders were solicited to form an operational definition for the study. This created a collective conception of social responsibility as it is applied to Australian banks, allowing corporate social responsibility standards to be established against which perceived social responsibility performance of Australian banks could be compared.
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FELICIANI, NICOLE. "ESSAYS ON SOCIAL BANKING." Doctoral thesis, Università Cattolica del Sacro Cuore, 2017. http://hdl.handle.net/10280/18683.

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Nel primo capitolo si propone una rassegna della letteratura di ambito economico e manageriale in tema di Responsabilità Sociale d’Impresa (RSI). Successivamente, si identificano le peculiarità degli attori operanti nel settore bancario etico. Infine, si comparano i risultati degli studi sul comportamento delle banche etiche con quelli disponibili sulle banche tradizionali. Il secondo capitolo confronta le condizioni di rifinanziamento delle banche sociali con quelle delle banche standard, quando le prime dispongono di informazioni private sulla qualità dei clienti. Ciò comporta il noto problema dell’hold-up, che tuttavia può essere attenuato dai costi delle peculiari attività di selezione e monitoraggio delle banche etiche. Ne risulta che, indipendentemente dalla qualità del cliente, le banche standard potrebbero offrire condizioni di prestito più vantaggiose di quelle delle banche etiche. Il terzo capitolo usa un modello spaziale per descrivere come le banche sociali e standard definiscono i loro tassi di interesse quando competono nel mercato dei depositi e dei prestiti. Come suggerisce l’evidenza empirica, i risparmiatori delle banche sociali sono disposti ad accettare tassi più bassi di quelli del mercato. Pertanto, si determinano le condizioni per cui ciò si verifica e si studia quando questo è compatibile con tassi più bassi anche sui prestiti.
In the first chapter, we begin with a survey on Corporate Social Responsibility (CSR) in economics, management and business literatures. Then we identify the peculiarities of the agents operating in the social banking sector. Thereafter, we compare and contrast the contributions focused on the behavior of social banks with those available on traditional lenders. The second chapter compares the refinancing behavior of social banks with that of standard lenders when the former have inside information on the quality of the borrowers. This entails the renowned hold-up problem which, however, can be mitigated by the costs of the ethical screening and monitoring activities of social banks. As a result, standard banks may offer better loan contracts and attract high quality borrowers. The third chapter proposes a spatial competition model to investigate how standard and social banks set their interest rates when they compete in the deposit and loan markets. As the empirical evidence suggests, social depositors are willing to accept returns lower than the market level. Therefore we determine under which conditions social banks pay deposit rates lower than those of standard banks and when this is compatible with lower rates also on loans.
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FELICIANI, NICOLE. "ESSAYS ON SOCIAL BANKING." Doctoral thesis, Università Cattolica del Sacro Cuore, 2017. http://hdl.handle.net/10280/18683.

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Nel primo capitolo si propone una rassegna della letteratura di ambito economico e manageriale in tema di Responsabilità Sociale d’Impresa (RSI). Successivamente, si identificano le peculiarità degli attori operanti nel settore bancario etico. Infine, si comparano i risultati degli studi sul comportamento delle banche etiche con quelli disponibili sulle banche tradizionali. Il secondo capitolo confronta le condizioni di rifinanziamento delle banche sociali con quelle delle banche standard, quando le prime dispongono di informazioni private sulla qualità dei clienti. Ciò comporta il noto problema dell’hold-up, che tuttavia può essere attenuato dai costi delle peculiari attività di selezione e monitoraggio delle banche etiche. Ne risulta che, indipendentemente dalla qualità del cliente, le banche standard potrebbero offrire condizioni di prestito più vantaggiose di quelle delle banche etiche. Il terzo capitolo usa un modello spaziale per descrivere come le banche sociali e standard definiscono i loro tassi di interesse quando competono nel mercato dei depositi e dei prestiti. Come suggerisce l’evidenza empirica, i risparmiatori delle banche sociali sono disposti ad accettare tassi più bassi di quelli del mercato. Pertanto, si determinano le condizioni per cui ciò si verifica e si studia quando questo è compatibile con tassi più bassi anche sui prestiti.
In the first chapter, we begin with a survey on Corporate Social Responsibility (CSR) in economics, management and business literatures. Then we identify the peculiarities of the agents operating in the social banking sector. Thereafter, we compare and contrast the contributions focused on the behavior of social banks with those available on traditional lenders. The second chapter compares the refinancing behavior of social banks with that of standard lenders when the former have inside information on the quality of the borrowers. This entails the renowned hold-up problem which, however, can be mitigated by the costs of the ethical screening and monitoring activities of social banks. As a result, standard banks may offer better loan contracts and attract high quality borrowers. The third chapter proposes a spatial competition model to investigate how standard and social banks set their interest rates when they compete in the deposit and loan markets. As the empirical evidence suggests, social depositors are willing to accept returns lower than the market level. Therefore we determine under which conditions social banks pay deposit rates lower than those of standard banks and when this is compatible with lower rates also on loans.
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Deigh, Gifty Linda Araba. "Corporate social responsibility in the banking sector of a developing country : a Ghanaian perspective." Thesis, University of Bedfordshire, 2016. http://hdl.handle.net/10547/622487.

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The study investigates corporate social responsibility (CSR) theory to contribute to knowledge about CSR within the setting of a developing economy. In this thesis, the specific opportunities and challenges of financial institutions pursuing CSR are examined in depth. This study presents a portrayal of CSR, addressing its role and insight into how CSR is understood and practised. The study draws on an interpretive approach and investigates within a multiple case study context. The choice of cases is based on theoretical sampling, to advance knowledge in the phenomenon by looking at it in non-Western settings. The three cases are selected purposefully within the context of a developing economy: Ghana. The data collection and analysis use multiple data sources from semi-structured interviews of key management informants and archival documents which are analysed according to qualitative data protocols. The data is interpreted via thematic analysis within and across the cases to generate rich insights into the nature of CSR and its practices within their setting. The study recognises the emergent divergent and convergent issues of CSR across the cases with relation to enfolding the literature which involves inquiring with different literature the similarities and contradictions with the research findings. This process helps to link the study with the existing body of knowledge, as well as advance knowledge in CSR. Based on the analysis, this study suggests that there is a strong orientation towards philanthropy on what is classified as CSR. It reveals that the context in which CSR is practised is complex and situationally dependent, with particular influencing factors such as social welfare issues and culture driving societal expectations and business decisions on CSR. This study offers a revised model of CSR, suggesting a non-linear relationship with the integrated and porous dynamics between the various CSR components which thus provides insight into the nature of CSR in the banking sector in Ghana. The findings of the research can provide both academics and managers with valuable information on CSR practice in a developing country context.
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Ali, Basah Mohamad. "Corporate social responsibility and natural environmental risk management in the context of the banking sector of Malaysia." Thesis, Cardiff University, 2012. http://orca.cf.ac.uk/25064/.

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The concept of corporate social responsibility (CSR) has had a long and varied history since its beginnings in the 1930s with the seminal work of Berle and Means. Many occidental studies regarding CSR have concentrated on natural environmental management and the influence of social and culture differences on such management. However, such research has not as yet been undertaken to any significant extent in the Malaysian context. To fill this gap, the present study therefore investigated environmental management in Malaysia’s banking sector, and the methods deployed by bank managers in evaluating and accommodating environmental risk in the credit assessment process. Malaysia was chosen as the study location because it is a multi racial country and has a dual banking system (conventional and Islamic banking). These characteristics enabled the study to investigate the influence of cultural and institutional differences on credit evaluation orientations, stakeholders’ group activism and perceptions, and general CSR orientations. To achieve the study aims, a questionnaire survey was designed to collect data from managers and executives in corporate banking departments whose main task is to evaluate loan applications, especially in project financing. The findings obtained from analyses of the data collected suggested that Malaysia’s banking sector has, in general, good environmental management practice. However, local banks’ environmental management practice falls short of that of international banks. It was also found that Islamic banks have better environmental management practice than conventional banks. As regards the credit evaluation process, the study findings suggested that environmental criteria are of secondary importance compared to financial and economic criteria. The study also found that cultural and institutional differences influenced the attitude of bank managers towards environmental management practice. Thus, to improve such practice in the future, these factors should be taken account of in the environmental policy development process if future rules and regulations, including environmental laws, are to gain widespread acceptance across racial and religious boundaries.
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Lam, Aris. "The impact of corporate social responsibility on customer loyalty : a study of the banking industry in Hong Kong." Thesis, Heriot-Watt University, 2016. http://hdl.handle.net/10399/3071.

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Hong Kong is a cosmopolitan city and the world’s third leading financial hub with a mature economy and highly competitive financial market. Despite growing interest in corporate social responsibility (CSR), empirical studies on banks were not available in Hong Kong. Hence, the author conducted research on CSR using the three note-issuing multinational banks (HSBC, BOC and SCB). The research question is “Does corporate social responsibility contribute positively to customer attitudinal loyalty of the banks in Hong Kong?”, and a CSR framework was used to investigate the influence of CSR on loyalty, mediated by perceived service quality and trust. It distinguished the CSR requirements of primary and secondary stakeholders, and introduced business practice CSR that influences the former and philanthropic CSR that affects the latter. An SEM research framework was developed and data were collected through survey questionnaires from 329 customers of the three banks. Statistical analysis was conducted using AMOS and SPSS. Research findings confirmed the relationships between perceived service quality, trust and attitudinal loyalty. Business practice CSR reputation targeting primary stakeholders was found to have a strong relationship with perceived quality and trust, but the relationship between philanthropic CSR reputation and trust was insignificant. The study has linked CSR to stakeholders, adapted a model from a business-to-business empirical study, and provided insight for mediating factors, perspectives on strategic CSR and a new CSR definition.
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Barakat, Simone Ruchdi. "Alinhamento entre responsabilidade social corporativa e estratégia: estudo do caso Itaú Unibanco." Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-11102013-204047/.

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A Responsabilidade Social Corporativa vem ganhando destaque nas empresas, no governo, na sociedade e no campo acadêmico. Apesar disso, ainda não é possível identificar uma definição comum ou um conjunto de princípios centrais sobre o assunto. Pesquisadores ainda discutem o que significa ser socialmente responsável ou mesmo se as empresas devem ter responsabilidades sociais. Outra discussão se refere aos impactos financeiros da Responsabilidade Social Corporativa. Enquanto alguns autores afirmam que a adoção de práticas socioambientais melhora o desempenho financeiro, outros defendem que as práticas são geradoras de custos que as empresas nunca vão recuperar. Diante dessa discussão, diversos autores argumentam que o simples engajamento, em atividades consideradas socialmente responsáveis, não garante a geração de benefícios às empresas, mas, sim, se as práticas estiverem alinhadas com a Estratégia. Diante disso, o presente trabalho tem por objetivo estudar como é feito o alinhamento entre Responsabilidade Social Corporativa e Estratégia. Para atingir o objetivo proposto, foi feita a fundamentação teórica sobre o tema e a pesquisa de campo, em empresa do setor bancário, reconhecida por boas práticas de Responsabilidade Social Corporativa. O estudo é exploratório, com abordagem qualitativa, e realizado por meio da estratégia de Estudo de Caso. Os dados primários foram coletados por meio de entrevistas semiestruturadas e, os dados secundários, por meio dos relatórios de Sustentabilidade da empresa estudada e de relatórios de outras instituições que atuam com o tema no setor bancário. Os resultados mostraram que, atualmente, a empresa lida com a Responsabilidade Social Corporativa por meio do conceito de Sustentabilidade e adota uma postura proativa. Os responsáveis pelo pensamento estratégico da empresa reconhecem a importância do tema e promovem mudanças em suas estratégias, alterando visões de longo prazo, estruturas organizacionais e práticas de negócios. O processo de alinhamento do tema com a Estratégia da empresa vem sendo feito, principalmente, por meio do diálogo com stakeholders; da escolha de questões consideradas estratégicas; do envolvimento da alta gestão e das diversas áreas de negócios e do monitoramento de resultados. O estudo contribui com a formação do constructo de Responsabilidade Social Corporativa e com a distinção entre esse conceito e o de Sustentabilidade. Além disso, contribui para ampliar o conhecimento sobre as implicações estratégicas da Responsabilidade Social Corporativa e da complexa relação entre Desempenho Financeiro e Desempenho Social. A pesquisa também aponta algumas barreiras para gestão das questões socioambientais. A principal delas é a falta de conhecimento e de ferramentas práticas para lidar com o tema.
Corporate Social Responsibility is gaining prominence in business, in government, in society and in the academic field. Nevertheless, it is still not possible to identify a common definition or a set of core principles about the subject. Researchers still debate the means of being socially responsible or even whether companies should have social responsibilities. Another discussion refers to the financial impacts of Corporate Social Responsibility. While some authors claim that the adoption of social and environmental practices improve financial performance, others argue that the practices generates costs that businesses will never recover. Given this discussion, several authors argue that the mere engagement in activities considered socially responsible, does not guarantee the generation of benefits to businesses, but rather whether the practices are aligned with the Strategy. Thus, the present work aims to study how the alignment between Corporate Social Responsibility and Strategy is designed. To reach that goal, the theoretical foundation was made on the subject, followed by a field research in a bank company, recognized for best practices in Corporate Social Responsibility. The study is exploratory, qualitative approached and conducted by Case Study. Primary data were collected through semi-structured interviews and secondary data through the Sustainability Reports of the investigated company and through reports from other institutions that work with the theme in the banking sector. The results showed that, currently, the company deals with the Corporate Social Responsibility through the concept of Sustainability and adopts a proactive posture. Those responsible for the strategic thinking of the company recognize the importance of the issue and promote changes in their strategies, changing long-term visions, organizational structures and business practices. The process of aligning the subject with the Strategy of the company is done primarily through dialogue with stakeholders, the choice of issues considered strategic, the involvement of senior management and the various business areas and monitoring results. The study contributes to the formation of the construct of Corporate Social Responsibility and the distinction between this concept and Sustainability. Moreover, contribute to increase the knowledge about the strategic implications of Corporate Social Responsibility and the complex relationship between Financial Performance and Social Performance. The survey also indicates some barriers to the management of social and environmental issues. The main one is the lack of knowledge and practical tools to deal with the issue.
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Books on the topic "Social responsibility in banking"

1

Garg, Subhash. Social banking. Jaipur, India: Arihant Pub. House, 1994.

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Nigeria, Chartered Institute of Bankers of. Nigerian banks and corporate social responsibility. Lagos, Nigeria: The CIBN Press Limited, 2004.

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Malki, Tarik El. La responsabilité sociale des entreprises: Le cas du Maroc. Casablanca: Afrique orient, 2014.

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Associated Chambers of Commerce & Industry of India. Rural banking & microfinance: Panacea for sustainable growth. New Delhi: Associated Chambers of Commerce and Industry of India, 2012.

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Dalyan, Figen. İşletmelerde sosyal sorumluluk: İMKB'de işlem gören bankaların sosyal sorumluluk faaliyetleri ile karlılıkları arasında ilişki. Eskişehir: T.C. Anadolu Üniversitesi, 2005.

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Wang, Huitong. Shang ye yin hang she hui ze ren yan jiu: Shangye yinhang shehui zeren yanjiu. Beijing: Zhi shi chan quan chu ban she, 2010.

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Rankin, Katharine N. Choo$ing the right bank: An investment in your community. [Washington, D.C.]: American Bar Association, Commission on Homelessness and Poverty, 1991.

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Medlin, John. Oral history interview with John Medlin, May 24, 1999: Interview I-0076, Southern Oral History Program Collection (#4007). [Chapel Hill, N.C.]: University Library, UNC-Chapel Hill, 2006.

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Richard, Greatbanks, ed. Third sector performance: Management and finance in not-for-profit and social enterprises. Farnham: Gower, 2012.

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Project, Carbon Disclosure, ed. Climate disclosure: Measuring financial risks and opportunities : hearing before the Subcommittee on Securities and Insurance and Investment of the Committee on Banking, Housing, and Urban Affairs, United States Senate, One Hundred Tenth Congress, first session, on examining the types of economic risks and opportunities posed and the connection between climate change and the health of financial markets, risks and opportunities discussed in corporate financial disclosure statements and whether requirements are adequate, and listen to investors and other stakeholders on their request for consistent climate risk disclosure in order to better manage financial risks, Wednesday, October 31, 2007. Washington: U.S. G.P.O., 2010.

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Book chapters on the topic "Social responsibility in banking"

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Braun, Sabine. "CSR und Banking." In Management-Reihe Corporate Social Responsibility, 317–31. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-43709-4_19.

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Elsner, Holger-Andreas. "Natural Leadership im Banking." In Management-Reihe Corporate Social Responsibility, 333–54. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-43709-4_20.

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Ortiz, José María, and Nekane Echevarría. "Social and Institutional Responsibility in Banking." In The Ethical Dimension of Financial Institutions and Markets, 63–76. Berlin, Heidelberg: Springer Berlin Heidelberg, 1995. http://dx.doi.org/10.1007/978-3-642-79723-1_3.

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Lerena, Luis A. "On the Social Responsibility of Banking." In The Ethical Dimension of Financial Institutions and Markets, 77–82. Berlin, Heidelberg: Springer Berlin Heidelberg, 1995. http://dx.doi.org/10.1007/978-3-642-79723-1_4.

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Weber, Olaf. "Social Banking: Investments mit positivem sozialem Impact." In Management-Reihe Corporate Social Responsibility, 249–64. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-43709-4_15.

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Kulkarni, Anjali. "Corporate Social Responsibility in Indian Banking Sector: A Critical Analysis." In Implementing Corporate Social Responsibility, 111–27. New Delhi: Springer India, 2014. http://dx.doi.org/10.1007/978-81-322-1653-7_8.

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Kaixiang, Vincent Wang, Easwaramoorthy Rangaswamy, Nishad Nawaz, and Gemini V. Joy. "Banking Customers Perception of Digital Banking Efficiency and Digital Transformation Programme Adopted by Banks." In Artificial Intelligence (AI) and Customer Social Responsibility (CSR), 623–35. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-50939-1_48.

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Mrad, Fiona, and Miroslav Mateev. "Banking System in the MENA Region: A Comparative Analysis Between Conventional and Islamic Banking in the UAE." In Sustainable Development and Social Responsibility—Volume 1, 61–85. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-32922-8_6.

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Enste-Meineker, Amina. "Corporate Social Responsibility (CSR) und Investment Banking: Der erforderliche Paradigmenwechsel am Beispiel des Asset Managements." In Management-Reihe Corporate Social Responsibility, 231–42. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-43709-4_13.

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Peša, Anita, Berislav Bolfek, and Marko Lukavac. "The Unsustainability of Banking Operations in the Republic of Croatia vis-à-vis Social (Ir-)Responsibility." In Social Responsibility and Corporate Governance, 109–42. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-46095-2_5.

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Conference papers on the topic "Social responsibility in banking"

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BERÁNKOVÁ, Anna, Jana BLAŽKOVÁ, Jana GLÁSEROVÁ, and Milena OTAVOVÁ. "SOCIAL RESPONSIBILITY FOR BANKING INSTITUTIONS." In 10th International Conference on Management. Mendelova univerzita v Brně, 2021. http://dx.doi.org/10.11118/978-80-7509-820-7-0144.

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Svobodová, Libuše, Ahsan Akbar, and Minhas Akbar. "Corporate Social Responsibility in the Czech Banking Sector." In Hradec Economic Days 2022, edited by Jan Maci, Petra Maresova, Krzysztof Firlej, and Ivan Soukal. University of Hradec Kralove, 2022. http://dx.doi.org/10.36689/uhk/hed/2022-01-072.

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Dragusha, Blerta, and Jasmina Lugji. "Corporate Social Responsibility in the Albanian Banking System." In 8th International Scientific Conference ERAZ - Knowledge Based Sustainable Development. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2022. http://dx.doi.org/10.31410/eraz.2022.101.

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Abstract:
Corporate social responsibility is a new concept in Eastern Eu­rope and particularly in Albania. Albania came out of the communist re­gime without any kind of heritage or experience in the field of conception and later in that of applying social policies. But after the ’90-s, the opening of Albania to free trade brought dramatic changes. These changes had their essential influences and on the field of social policies. The paper will make a presentation of the actual level of corporate social responsibility undertaken by each bank operating in Albania. The authors have built some graphs according to the number of initiatives in achieving each of the targets for each Albanian bank by analyzing and addressing the following in more detail each bank. The paper will be closed with some con­clusions and recommendations.
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Sukoco, Iwan. "Partnership Program For Community Economic Empowerment (Study On Corporate Social Responsibility PT Telkom Indonesia)." In International Conference on Economics and Banking. Paris, France: Atlantis Press, 2015. http://dx.doi.org/10.2991/iceb-15.2015.52.

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Alina, Boitan Iustina. "THE SOCIAL RESPONSIBILITY STREAM IN BANKING ACTIVITY. A EUROPEAN ASSESSMENT." In SGEM 2014 Scientific SubConference on POLITICAL SCIENCES, LAW, FINANCE, ECONOMICS AND TOURISM. Stef92 Technology, 2014. http://dx.doi.org/10.5593/sgemsocial2014/b22/s6.100.

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Sufyati, HS. "Implementation of Corporate Social Responsibility in Islamic Banking in Indonesia." In 2nd Annual Conference on blended learning, educational technology and Innovation (ACBLETI 2020). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210615.098.

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"Acceptance Of Internet Banking In Bangladesh: Evidence From Bangladesh." In International Conference on Business, Law and Corporate Social Responsibility. International Centre of Economics, Humanities and Management, 2014. http://dx.doi.org/10.15242/icehm.ed1014028.

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Riwajanti, Nur Indah, Kartika D. S. Susilowati, and Bakhrudin Bakhrudin. "Disclosure of Islamic Social Responsibility Index of Islamic Banking in Indonesia." In 1st Annual Management, Business and Economic Conference (AMBEC 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.200415.046.

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Apriani, Rani, Pamungkas Satya Putra, and Evi Selvi. "The Method of Assistance Carried Out by Corporate Social Responsibility Funding Companies." In The 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.210311.043.

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"Lending Population - New Challenges of the Banking System Amid the Persistent Global Crisis." In International Conference on Business, Management and Corporate Social Responsibility. International Centre of Economics, Humanities and Management, 2014. http://dx.doi.org/10.15242/icehm.ed0214017.

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Reports on the topic "Social responsibility in banking"

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Hong, Harrison, and Edward Shore. Corporate Social Responsibility. Cambridge, MA: National Bureau of Economic Research, December 2022. http://dx.doi.org/10.3386/w30771.

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Kotchen, Matthew, and Jon Jungbien Moon. Corporate Social Responsibility for Irresponsibility. Cambridge, MA: National Bureau of Economic Research, July 2011. http://dx.doi.org/10.3386/w17254.

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NMR Publikation. Nordic Strategy for Corporate Social Responsibility. Nordisk Ministerråd, September 2012. http://dx.doi.org/10.6027/anp2012-755.

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de Bettignies, Jean-Etienne, and David Robinson. When Is Social Responsibility Socially Desirable? Cambridge, MA: National Bureau of Economic Research, July 2015. http://dx.doi.org/10.3386/w21364.

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Jones, Audra, Italo Pizzolante, Gerardo Lozano, José Tolovi, Gustavo De la Torre, Enrique Ogliastri, David Valenzuela, et al. Corporate Social Responsibility - Deeds not Words. Inter-American Development Bank, December 2004. http://dx.doi.org/10.18235/0006596.

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Reinhardt, Forest, Robert Stavins, and Richard H. Vietor. Corporate Social Responsibility Through an Economic Lens. Cambridge, MA: National Bureau of Economic Research, May 2008. http://dx.doi.org/10.3386/w13989.

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Ding, Wenzhi, Ross Levine, Chen Lin, and Wensi Xie. Competition Laws, Norms and Corporate Social Responsibility. Cambridge, MA: National Bureau of Economic Research, July 2020. http://dx.doi.org/10.3386/w27493.

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Scott, Kenneth, and Laura Rhodes. Corporate Social Responsibility and the Responsibility to Protect: Corporate Liability for International Crimes. One Earth Future Foundation, August 2014. http://dx.doi.org/10.18289/oef.2014.002.

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Samwick, Andrew, and Sophie Wang. Corporate Social Responsibility and Voting over Public Goods. Cambridge, MA: National Bureau of Economic Research, August 2023. http://dx.doi.org/10.3386/w31633.

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Nguyen, Mary. Green Buildings, Corporate Social Responsibility, and Stock Market Performance. Portland State University Library, January 2014. http://dx.doi.org/10.15760/honors.29.

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