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Dissertations / Theses on the topic 'Social workers – Namibia – Case studies'

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1

Ipinge, Emma. "The role of management and leadership in the schooling of at-risk learners: a case study of a school in Namibia." Thesis, Rhodes University, 2004. http://hdl.handle.net/10962/d1003634.

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Most schools that serve learners who come from disadvantaged areas and backgrounds face unusually difficult challenges. These schools experience poor performance and disciplinary problems, and teachers lack motivation and commitment. This study explores the role of leadership and management in the schooling of at-risk learners at Pandu Primary School. This school accommodates learners mostly from Hafo, a township characterised by poverty with a high crime rate. However, in spite of these factors school inspectors and advisory teachers perceive the school to be successful. The school uses an ab
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2

Moritz, Ann Laraine, and University of Lethbridge Faculty of Arts and Science. "Uncertain resistance : an ethnography of an injured workers association and its relations with a Workers' Compensation Board." Thesis, Lethbridge, Alta. : University of Lethbridge, Faculty of Arts and Science, 1996, 1996. http://hdl.handle.net/10133/30.

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This thesis is an ethnographic account of how people in a particular situation of bureaucratic domination developed tactics and adopted discourses to present themselves as active agents capable of mobilizing resources, individually and at a collective level. Specifically, it involves a description and analysis of power dynamics, experienced efficacy, and associated processes of defining self and others in the context of a newly forming injured workers support group in their relations with a Workers' Compensation Board. Appropriate to the study of an injured workers group, the thesis draws upon
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3

Uiras, Hilja. "A critical investigation of conflict management : a case study of a Namibian institution." Thesis, Rhodes University, 1999. http://hdl.handle.net/10962/d1003361.

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This study is a qualitative interpretative study of conflict management in a multicultural Namibian institution. The focus of the study is to understand how individual people in a particular organization perceive conflict, the possible sources of conflict as well as to explore the possible strategies of managing conflict. This is followed by an analysis of the general educational cultural and social characteristics of Namibia, which relate to the sources of conflict. I also make an attempt to have a deeper understanding of people from different cultural and educational backgrounds in viewing c
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4

Chrisp, Lynne. "Workers' responses to the Argentine crisis : the case of a cartonero co-operative." Thesis, Northumbria University, 2017. http://nrl.northumbria.ac.uk/34605/.

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This research is located in the aftermath of Argentina’s economic collapse in December 2001. In broad terms, it questions how subaltern or marginalised populations contest disadvantage in an environment of economic meltdown. Following the economic crash, unprecedented levels of unemployment, poverty and social marginalisation generated a variety of organic ‘survival’ responses. These initiatives took various forms and adopted differing approaches, including confrontational activity of piquetero organisations, whilst more institutional or structured actions of co-operative projects formed from
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5

Ngola-Kazumba, Maria. "An investigation on how learners may use multiple representations in a social interaction to promote learning of percentages and fractions: a case study." Thesis, Rhodes University, 2013. http://hdl.handle.net/10962/d1006057.

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The study examined the use of multiple representations such as the real world, written symbols, spoken symbols, diagrams and manipulatives by learners to promote the learning of percentages and fractions through social interaction. This investigation was carried out through a teaching and learning programme which was developed and implemented by me, the researcher. The effect of the implemented programme was the main focus of the research. The qualitative study was oriented in the interpretive paradigm – a paradigm that seeks to understand the meaning attached to human actions. Twenty learners
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6

Wu, Yi-Ling. "The political economy of occupational disease in Taiwan : Case studies of social recognition and workers' compensation." Thesis, University of Essex, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.510510.

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7

Rineer, Jennifer Rae. "Social Job Characteristics and Older Workers: Effects on Job Satisfaction and Job Tension." PDXScholar, 2012. https://pdxscholar.library.pdx.edu/open_access_etds/613.

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The workforce in most industrialized countries is aging and becoming more age diverse, but few studies have examined the implications of age differences in the design of jobs. This study examined the role of age as a moderator in the relationship between job characteristics and two individual outcomes, job satisfaction and job tension. Specifically, the study focused on the relationship between social characteristics of the job (given social support, [received] social support, interdependence, interaction outside the organization, and feedback from others) and job tension and job satisfaction
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8

Letsholo, Boitumelo Joyce. "Case management by social workers of sexually abused children in the Moses Kotane District Municipality." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49873.

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On t.p.: Master of Arts (Welfare Programme Management)<br>Thesis (MA)--Stellenbosch University, 2004.<br>ENGLISH ABSTRACT: The study of case management of sexually abused children by social workers was conducted in the Moses Kotane District Municipality, because of the following reasons: firstly, there is an escalation of reported cases that are referred from various service organizations to the Department of Social Services; secondly the statutory policies alone cannot be the absolute protection for children against sexual abuse; thirdly, as communities seem to ignore their roles in prot
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9

Watson, Florence Anne. "Confidentiality and risk assessment : case studies of the professional judgements of nurses, social workers and hospital chaplains." Thesis, University of Leeds, 1998. http://etheses.whiterose.ac.uk/7191/.

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This research examines the relationship between professional codes of ethics and ethics in practice. Key issues explored include: (a) to what extent do professionals use their ethical code when making decisions involving ethical dilemmas; (b) how frequently do they disclose information against clients' wishes and how is this justified; (c) are professional judgements so consistent that a common practice standard can be determined; (d) what differences in decision-making exist between nurses, social workers and chaplains and is this related to the extent of 'professionalization' of the occupati
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10

Uushona, Kleopas Ipinge Twegathetwa. "An investigation into how grade 9 learners make sense of the fermentation and distillation processes through exploring the indigenous practice of making the traditional alcoholic beverage called Ombike: a case study." Thesis, Rhodes University, 2013. http://hdl.handle.net/10962/d1001757.

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One of the purposes of the Namibian curriculum is to ensure cultural inclusivity. That is, it recognises the inclusion of traditional cultural practices and experiences in science lessons where appropriate. Based on my experiences both as a learner and a science teacher, I have noted there is a rapid decline and loss of values in most of our cultural practices and heritages. This triggered my interests to do a study on an Oshiwambo traditional beverage known as Ombike. This study is therefore aimed at enhancing conceptual development, meaning making and understanding of concepts in fermentatio
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11

Carranza, Karla Eduviges, and Nicol Alejandra Stolar. "Social workers attitudes and perceptions toward transracial adoption." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2377.

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Overall attitudes, beliefs, and values have been shown to effect how individuals evaluate and process information. This knowledge is important and relevant to the practice of social work. Social workers are expected to put their attitudes, values, and perceptions aside when working with their clients. Attitudes are effecting processing and evaluation of events, therefore, it is imortant to understand the possible implications of workers perceptions and attitudes. Highly embedded attitudes toward transracial adoption, will influenceSocial workers behavior.
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12

Criner, Bonnie A., and Hope M. Young. "The assessment and recognition of childhood abuse among former Patton State Hospital patients by psychiatric social workers." CSUSB ScholarWorks, 1994. https://scholarworks.lib.csusb.edu/etd-project/901.

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13

Morrison, Alesha Nicole. "A Qualitative Exploration of Multiple Case Studies of the Perception of School Social Workers Concerning Their Roles in Public Schools." Thesis, Lindenwood University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10123628.

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<p> This qualitative exploration in the form of multiple case studies interviewed a group of seven social workers from the St. Louis Metropolitan area to gain their perception as school social workers concerning their roles in public schools. The literature on school social workers indicated that school social workers brought unique knowledge and skills to the school system and the student services team. School social workers were instrumental in furthering the vision of the schools to help provide an improved setting and environment for teaching and learning. </p><p> This study conducted ca
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14

Chan, Suet Ying. "Social cognitive theory based physical activity intervention targeting non-working time physical activity of workers with intellectual disabilities." HKBU Institutional Repository, 2014. https://repository.hkbu.edu.hk/etd_oa/53.

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The purpose of the study was to evaluate the effects of a Social Cognitive Theory (SCT) based physical activity intervention designed to evaluate the effectiveness of the twelve-week intervention with regard to psychosocial behaviour using SCT and physical activity behaviour among adults with intellectual disability in non-working time. Design: The study involved pre-post randomized control trial and employed a MANCOVA analysis for this study. Between-Subjects Design was used to assess the effect of independent variable (twelve-week intervention programme) on two groups (intervention group and
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15

Magoqwana, Babalwa Mirianda. "The call centre labour process : a study of work and workers’ experiences at Joburg Connect, South Africa." Thesis, Rhodes University, 2015. http://hdl.handle.net/10962/d1018569.

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This thesis is an investigation of the call centre labour process focusing on both the way work is organised and experienced by the operators and the management of employee relations inside a local government workplace – The City of Johannesburg (COJ) Call Centre. The City of Johannesburg is used to understand labour process dynamics in local government. Johannesburg was recently named the ‘World’s Second Most Inspiring City’ (by Global City Index, 2014) possessing economic and political influence within and around South Africa. Johannesburg is the economic hub of the country, contributing nin
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16

Jordan, C. Greer. "Rethinking Inclusion: Case Studies of Identity, Integration, and Power in Professional Knowledge Work Organizations." Cleveland, Ohio : Case Western Reserve University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=case1238548485.

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Thesis (Ph.D.)--Case Western Reserve University, 2009<br>Title from PDF (viewed on 30 July 2009) Department of Organizational Behavior Includes abstract Includes bibliographical references Available online via the OhioLINK ETD Center
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17

Nash, Kristen Lei. "The Triumvirate of Intersectionality: a Case Study on the Mobilization of Domésticas in Brazil." Scholar Commons, 2015. http://scholarcommons.usf.edu/etd/5750.

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In this thesis, I look at the mobilization of the domestic workers in Brazil as a social movement. In Brazil, the domestic workers have managed to organize continuously for over eight decades using both informal and formal mechanisms to connect workers all over the country in unique ways. By viewing these women and the ways in which they have organized in the framework of a social movement, we can begin to identify their repertoires of contention and how those repertoires have contributed to the successes of the movement. In order to guide this investigation, I ask, how has the doméstica movem
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18

Feris, Reinett Freya. "The psychosocial stressors of women with HIV/AIDS involved in a support group (in Walvis Bay)." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50513.

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Thesis (MA)--Stellenbosch University, 2005.<br>ENGLISH ABSTRACT: An exploratory study was conducted to determine the psychosocial stressors of women living with HIV/AlDS. The study also included the utilisation of group work by social workers to support HIV positive women. The exploratory study was also conducted to determine HIV positive women's experiences in a support group. The researcher's interest in group work, as well as her involvement with a support group with HIV positive women, is the motivation for the study. The aim of the study is to provide an explanation of the psychoso
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19

Carstens, Alison Lee. "An educational psychologist's perspective in understanding the experiences of residential youth care workers." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/3057.

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Thesis (MEdPsych (Educational Psychology)--University of Stellenbosch, 2007.<br>As primary caregivers (such as residential youth-care workers) are the first teachers of children and spend much more time with the child than any other service provider, educational psychologists need to implement programmes that include primary caregivers in actively working with the youth in their care. This calls for educational psychologists to gain a rich understanding of the experiences of youth-care workers in order to work collaboratively in rehabilitating youth at risk within the youth’s ecosystem. The s
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20

Pheiffer, Roseline Anna. "Maatskaplike werk intervensie met manlike jeugoortreders in die Departement van Korrektiewe Dienste." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53491.

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Thesis (MSocialWork)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: Juvenile delinquency is currently reaching alarming proportions and the number of juveniles within the prison population is on the increase. The crimes committed by male juvenile offenders, are often of an aggressive nature and include crimes such as murder and rape. The high rate of crime and the nature of the offences make it essential for social work services to be rendered to the juvenile offender. The purpose of the study was to establish guidelines for the social worker with the male juvenile offender in the
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21

Han, Jihee. "Social Partners’ Responses to Employment of Migrant Workers in the course of the ‘Lisbon Strategy’ and the ‘Europe 2020’ : Has there been any change in the social partners’ responses from the Lisbon to the EU2020? The case studies in Sweden, the UK and at European level." Thesis, Uppsala universitet, Teologiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-196129.

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The research is aimed at investigating how the common EU social and economic strategies, namely the 'Lisbon strategy' and the 'EU 2020', have been influential as a 'EU incentive' in European social partners having drawn the matter of employment of migrant workers both at Member state level and at European level by looking into their respective changes in responses towards the matter in the course of the two strategies. The research has found that there have been changes made in the European social partners' responses regarding the problematic matter of migrant workers' employment, namely preca
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22

Polman, Montgomery. "Riglyne vir prestasiebeoordeling vir bedryfs-maatskaplike werkers by plaaslike owerhede." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50085.

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Thesis (MSocialWork)--Stellenbosch University, 2004.<br>ENGLISH ABSTRACT: The aim of this study is to develop a theoretical and practical framework which can be utilised as a guideline for performance appraisal of occupational social workers employed by local authorities within the Cape Metropole. The study was preceded by a comprehensive literature study whereby the term performance appraisal was explained, the necessity and purpose of performance evaluation, were identified. Furthermore, the characteristics of performance appraisal in social work have been described. These characteris
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23

Lekey, Francisca. "Becoming an African Health Care Migrant Worker in the West: A Case Study of Ghanaian Migrants in Columbus, Ohio." Ohio University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1399298234.

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24

黃潤鳳. "資深社會工作者之生涯述說". Thesis, University of Macau, 2009. http://umaclib3.umac.mo/record=b2177953.

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25

Rautenbach, Marina Ninette. "Riglyne vir maatskaplike werkers by etnies-sensitiewe rouberaad met Xhosa-sprekende persone." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/53036.

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Thesis (MSocialWork)--Stellenbosch University, 2002.<br>ENGLISH ABSTRACT: The purpose of the study was to establish guidelines for ethnic-sensitive bereavement counselling with Xhosa speaking people. These guidelines are specifically aimed at Social Workers who do bereavement counselling with Xhosa speaking people. In order to formulate the guidelines, both literature review and empirical studies were undertaken. The literature review consists of two chapters. In the first chapter the ethnicsensitive perspective and bereavement counselling models are discussed and attention is given to
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26

So, Ming-po Simon, and 蘇明波. "An exploratory study of the myth and reality of male homosexual in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31978174.

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27

Freeman, Rachel Johanna. "Social workers’ perceptions of their role in providing palliative care to patients with life-limiting illnesses : a qualitative study among social workers in primary care settings in Namibia." Thesis, 2017. http://hdl.handle.net/10500/24340.

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This study explored social workers’ perceptions of their role in providing palliative care to patients with life-limiting illnesses in six hospitals across Namibia. A qualitative grounded theory approach was use in which in-depth interviews were conduct with twenty (20) social workers. Several key findings are presented: First, the emerging constructivist grounded theory of social workers’ multi-dimensional roles in providing palliative include identities of advocate, assessor, broker, counsellor, educator, facilitator, patient liaison, mediator, discharge planner and manager of in-country ref
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28

Sithole, Anna. "Social support services for abused women in shelters : perspectives of social workers." Diss., 2018. http://hdl.handle.net/10500/24343.

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Violence against women is a global phenomenon and it has over the past three decades occupied a central position in international discourse. Despite the extensive literature, little has been documented about the social support services offered to the abused women in shelters. A qualitative research approach was employed in this study to explore, describe, and contextualise the experiences and challenges of social workers in the social support services rendered to abused women in shelters. The participants were selected using purposive sampling, and semi-structured interviews were conducted wit
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Zimunya, Shingirayi. "Social workers’ personal safety challenges and coping strategies employed during social work service delivery : suggestions for promoting social workers’ personal safety." Diss., 2020. http://hdl.handle.net/10500/27200.

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Social work, as a profession, is critical for societies as it aims to promote social change and development, as well as social cohesion and the empowerment and liberation of people. Whereas the working conditions of social workers have been the focus of previous research, the topic of social workers’ personal safety challenges and the coping strategies employed during social work service delivery seems to be sparsely researched and documented in indigenous literature. In view of this, I designed a research project aimed at exploring the personal safety challenges that social workers encounter
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30

Madisha, Matjie Rahab. "Social workers' preparedness, experiences and challenges when rendering social welfare to adolescents abusing chemical substances." Diss., 2019. http://hdl.handle.net/10500/26201.

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Chemical substance abuse remains a major global health and social problem in a South African context. Social workers are one of the professionals who provide social welfare services to adolescents abusing chemical substances. However, social workers are not prepared enough in terms of training and workshops to provide drug dependency treatment to adolescents abusing chemical substances. This study therefore contributes to an emerging body of literature on chemical substance abuse, as there is a lack of information within the Department of Social Development in Lepelle Nkumpi Municipality of Li
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31

Athukorala, Swarnakanthie. "Identity, gender, and class: Contributions from the Abhidhamma for self and social transformation, with a case study of a women's housing collective in Namibia." 1999. https://scholarworks.umass.edu/dissertations/AAI9950137.

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In this dissertation I argue that self and social transformation attempted by self-change in order to produce and change the material conditions of the human world and the changing of material circumstances, in mutual relations, eventuates only partial change/transformation. I have pointed out that this partial transformation, based on a materialist view of self and social activity, contributes to the continuation of self and social oppression. I have presented empirical evidence for this argument in the case study of Saamstaan women's housing collective in Namibia. By “self-change” or “becomi
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32

Plante, Rodney S. "Hospital social workers’ appraisal of, reaction to, and coping with a critical incident in their work environment: a descriptive study." Thesis, 1997. http://hdl.handle.net/2429/7654.

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The intensity and emotional demands of the health care environment place exceptionally high performance expectations and stress on hospital social workers. Critical Incident Stress (CIS), a specific type of stress associated with dramatic, emotionally overwhelming situations, known as Critical Incidents (CIs), produce several emotional and physical reactions that can threaten the well-being of the hospital social worker. CIS, as experienced by hospital social workers, is absent from the literature and not well understood. The purpose of this study was to describe how hospital social work
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33

Gerrand, Daniel J. "Guidelines for the improvement of pre-sentence evaluation committees." Thesis, 2012. http://hdl.handle.net/10210/7067.

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M.A.<br>The pre-sentence evaluation committee was an innovation of the 1980's. It is a multidisciplinary team constituted primarily to assist probation officers with their cases in making relevant recommendations on offenders to the court. The concept of the pre-sentence evaluation committee survives in the provisions of the Probation Services Act No. 116 of 1991, and the Strategic Management Plan of the Department of Welfare and Population Development, Gauteng Province. In effect, it has been discontinued in almost all of the decentralized offices of the Department of Welfare and Population D
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Parsons, Lisa A. "Volunteer recruitment and retention: a case study of the Vancouver Planned Parenthood Clinic." Thesis, 1993. http://hdl.handle.net/2429/2159.

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The purpose of this project is to conduct a detailed evaluation of the Vancouver Planned Parenthood clinic volunteer program. The primary focus of this study is volunteer recruitment and retention. The simplicity of individual perspectives commonly employed in volunteer theories and research is rejected in this research project. A multi-leveled sociological analysis stemming from an organizational behaviour framework is used as an alternative approach to broaden the scope of this case study. The five levels of analysis used to examine the volunteer program in this study are: 1) individual leve
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35

"A study of the maintenance and development of self-help groups in China: difficulties and the role of social workers." 2008. http://library.cuhk.edu.hk/record=b5896867.

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Hong, Liu.<br>Thesis (M.Phil.)--Chinese University of Hong Kong, 2008.<br>Includes bibliographical references (leaves 232-244).<br>Abstracts in English and Chinese.<br>Chapter Chapter One: --- Introduction --- p.1<br>Chapter 1.1 --- Research background --- p.1<br>Chapter 1.1.1 --- Self-help as a social phenomenon in Western and Chinese societies --- p.1<br>Chapter 1.1.2 --- Impacts of self-help groups --- p.4<br>Chapter 1.1.3 --- An issue demanding attention: maintenance and development of self-help groups --- p.7<br>Chapter 1.2 --- Research objectives --- p.9<br>Chapter 1.3 --- Initial
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36

Akintola, Olubunmi Omoyeni. "HIV/AIDS risk among international migrants working in the South African informal economy : case studies of Nigerian men." Thesis, 2007. http://hdl.handle.net/10413/3188.

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In recent years, South Africa has attracted migrants from other African countries, many of whom find work in the informal sector of the economy. At the same time, African migrants elsewhere in Europe and the US have been shown to have higher rates of HIV infection than the general population. In South Africa, however, little is known about the vulnerability of international migrants to HIV infection. This study explored HIV/AIDS risks among informal economy migrants in the broader context of migration. The objective is to explore HIV/AIDS risk among migrants and to understand how migration ex
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Mphaphuli, Lucy Nthepa. "Experiences and challenges of witnesses in the witness protection programme in South Africa : guidelines for coordinated service delivery developed from a social work perspective." Thesis, 2020. http://hdl.handle.net/10500/27521.

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Modern society is increasingly threatened by organised crime. Crime undermines democracy and causes harm to the general functioning of a country and the quality of life of its citizens. A lack of protection measures for witnesses of crime renders the criminal justice system weak and ineffective in its quest to fight crime. Witness protection programmes and the testimony of a witness play a pivotal role in the fight against organised crime, without which securing successful prosecutions becomes a daunting task. Despite the important role of witnesses in the criminal justice system, there seems
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38

Gaweseb, Cleophas George. "Marketing communication methods used by Namibian clothing and textile SMEs : a case study of SMEs operating from Katutura and Khomasdal incubation centers." Diss., 2015. http://hdl.handle.net/10500/20997.

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The study aimed to determine the marketing communication methods used by Namibian clothing and textile SMEs operating from Katutura and Khomasdal Incubation Centres. A quantitative methodological approach was followed in this study. The sample comprised 45 SMEs with business operations at Katutura and Khomasdal Incubation Centres. A simple random sampling method was selected as the researcher made use of an SME name list provided by the City of Windhoek. A structured questionnaire was used to collect research data. Cross tabulations, correlations and descriptive analyses were used to analyse t
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Johnson, Michéle. "Encouraging volunteer engagement for Human Rights : a case study of International Justice Mission Germany." Diss., 2018. http://hdl.handle.net/10500/25513.

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Inequality of power between the global North and the global South are negative aspects of globalisation, leading to increasing inequalities, disregard of human rights and impeding human development. Voluntary work is considered to play an important role in the local and global enforcement of human rights. This dissertation focuses on the importance of voluntary civic engagement in the social justice sector. An empirical study was carried out on the basis of qualitative research among German volunteers of the human rights NGO International Justic Mission (IJM) Deutschland in order to identify
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Koenigsknecht, Theresa A. ""But the half can never be told" : the lives of Cannelton's Cotton Mill women workers." Thesis, 2013. http://hdl.handle.net/1805/4655.

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Indiana University-Purdue University Indianapolis (IUPUI)<br>From 1851 to 1954, under various names, the Indiana Cotton Mills was the dominant industry in the small town of Cannelton, Indiana, mostly employing women and children. The female industrial laborers who worked in this mill during the middle and end of the nineteenth century represent an important and overlooked component of midwestern workers. Women in Cannelton played an essential role in Indiana’s transition from small scale manufacturing in the 1850s to large scale industrialization at the turn of the century. In particular, this
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Rodrigues, Liliana Marina Plácido. "As intencionalidades no agir profissional da assistente social : a experiência no ACES VI de Loures." Master's thesis, 2013. http://hdl.handle.net/10437/6203.

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Orientação: Marília de Carvalho Seixas Andrade<br>Focalizando no sentido ético-político de agir da assistente social, o presente relatório expõe a reflexão problematizada da prática profissional vivenciada no agrupamento de Centros de Saúde Sacavém/Loures (ACES VI Loures). A reflexão acontece mediada por referenciais teóricos e empíricos que lhe conferem sustentação. Perceciona-se a intervenção da assistente social no Centro de Saúde como muito diversificada e complexa, atendendo à sua participação em várias unidades funcionais, programas e projectos, no âmbito das medidas de política social
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