To see the other types of publications on this topic, follow the link: Social Workers supervision.
Dissertations / Theses on the topic 'Social Workers supervision'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'Social Workers supervision.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Sokhela, Duduzile Martha. "Contracting in social work supervision." Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-09302008-095648.
Full text
2
Baloyi, Thembhani. "Experiences of social work supervisors on supervising inexperienced social workers in the Department of Social Development Malamulele Area Office." Thesis, University of Limpopo, 2017. http://hdl.handle.net/10386/2383.
Full textAbstract:
Thesis (M. A. (Social Work)) -- University of Limpopo, 2017Social Work supervisors experience a lot of challenges when supervising inexperienced social workers. The overall aim of the study was to explore and describe experiences of social work supervisors in supervising inexperienced social workers in the Department of Social Development Malamulele Area Office. The study objectives were to identify supervisors’ training needs that enable them to manage inexperienced social workers; to appraise how supervisors manage poor confidence among inexperienced social workers; to assess how supervisors manage time to meet deadlines coupled with supervising; and to establish knowledge gaps between supervisors and inexperienced social workers in terms of relevant theories, skills and techniques. The researcher used both explorative and descriptive research designs. The data was collected through semi-structured face-to-face interviews from eight (8) social work supervisors who are employed by the Department of Social Development, Malamulele area office. The sample consisted of social work supervisors who were available and ready to participate in the study. Eight social work supervisors who had supervised inexperienced social workers were interviewed. The researcher followed the steps of thematic data analysis which are transcription of data, checking and editing, analysing and interpretation, and generalisation to analyse data. Ethical considerations such as voluntary participation, permission to conduct the study, anonymity, confidentiality and no harm to respondents were considered. The researcher found that Social Work supervisors who render supervision do not have relevant and up-to-date theoretical knowledge. They still apply relevant theories that they learned during their time as undergraduate Social Workers, and the fact that they do attend supervisory training makes the supervision to be poor. The researcher found that a lot of Social Work supervisors rely on their experiences because they do not have formal supervision training. The researcher also found that inexperienced Social Workers are not receiving enough supervision from their supervisors. The researcher concluded that these Social Workers are receiving enough supervision because their supervisors have a lot of work such as attending clients and meetings. Social Work supervisors in Malamulele area office are currently practising without supervisory training, but they are appointed based on their working experience. The researcher recommended that the Department of Social Development, Vhembe x District Municipality should encourage inexperienced Social Workers and supervisors to attend courses in supervision offered by different service providers and to understand their role.
3
Lam, Wing-chung. "A study of the effects of supervision on community worker's competence /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19470071.
Full text
4
Muinjangue, Esther Utjiua. "Social work supervision in the directorate of Developmental Welfare Services in Namibia." Diss., Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-07222008-090203.
Full text
5
MORANI, CARLA DO NASCIMENTO SANTOS. "THE INTERNSHIP SUPERVISION AND THE LABOR PROCESS OF SOCIAL WORKERS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2010. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=37141@1.
Full textAbstract:
PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIROEste estudo tem como objetivo analisar a supervisão de estágio como parte integrante do processo de trabalho do assistente social na contemporaneidade. Para tanto, foram levadas em conta as transformações que vêm ocorrendo no mundo do trabalho e os impactos que estas vêm trazendo para a profissão, tanto no sentido da formação como no da atuação dos assistentes sociais, bem como suas implicações para a efetivação do Projeto Ético-Político da profissão. Assim, constituem-se como elementos norteadores desta pesquisa o conhecimento e a reflexão sobre o papel da supervisão no processo de trabalho do assistente social, bem como sobre as formas de enfrentamento aos desafios impostos aos cursos de Serviço Social no que se refere à supervisão de estágio supervisionado. Por outro lado, observou-se que a supervisão e o estágio vêm recebendo impactos similares aos sofridos pela profissão em virtude das mudanças no mundo do trabalho. Especificamente, buscou-se conhecer de que forma as instituições campo de estágio do curso de Serviço Social da PUC-Rio vêm tratando a mediação entre a teoria e a prática e a política de estágio adotada pelo curso, no período 2009.1, traçando-se um perfil dos assistentes sociais supervisores de estágio. Ademais, foi necessário identificar o entendimento acerca da temática processo de trabalho, de forma a ser possível compreender como a dimensão ético-política da profissão ganha expressão no processo de supervisão e, também, de forma a contribuir para a construção de estratégias que busquem a efetivação do estágio e da supervisão nos moldes defendidos pelas diretrizes curriculares da Associação Brasileira de Ensino e Pesquisa em Serviço Social (ABEPSS). A metodologia utilizada foi a quali-quantitativa, que se compôs de estudos sobre o projeto político-pedagógico do curso de Serviço Social da PUC-Rio, além de outros documentos, bem como de entrevistas semi-estruturadas com supervisores das unidades campo de estágio.
This study has as its objective to analyze the internship supervision as an integrant part of the labor process of the social assistant nowadays. To achieve this we took in consideration the transformations that are occurring in the world of the work and its consequences for the Social Work as much as in the sense of the graduation of social workers as in the sense of the performance of these professionals.Thus the comprehension and the reflection about de internship supervision and the challenges that the Social Work faces nowadays are central aspects of this study. On the other hand, it was possible to observe that the internship and its supervision are suffering similar impacts of those suffered by the Social Work in reason of the transformations that are occurring in world of work. Specifically we sought to know how the training fields of the PUC-Rio Social Work course are addressing the question of the mediation between theory and practical application in the context of the internship policy adopted in the first semester of the year 2009. Therefore we traced profiles of the internship supervisors and it was also necessary to identify the comprehension about the theme labor process. That was accomplished in such way that was possible to understand how the ethical-political dimension of the profession is expressed in the supervision process and also as a contribution for the construction of new strategies in the direction pointed out by the curricular directives of the Associação Brasileira de Ensino e Pesquisa em Serviço Social (ABEPSS). The methodology was qualitative and quantitative and we used interviews as well as documental analysis.
6
Rainey, Diane L. "Behind closed doors the experiences of advanced clinicians in supervision /." Click here for text online. The Institute of Clinical Social Work Dissertations website, 1997. http://www.icsw.edu/_dissertations/rainey_1997.pdf.
Full textAbstract:
Dissertation (Ph.D.) -- The Institute for Clinical Social Work, 1997.A dissertation submitted to the faculty of the Institute of Clinical Social Work in partial fulfillment for the degree of Doctor of Philosophy.
7
Link, Justa. "Shortage of Licensed Independent Social Workers With the Training Supervision Designation." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5496.
Full textAbstract:
There is a shortage of Licensed Independent Social Workers with the Training Supervision Designation (LISW-S) in a county in rural Ohio. If there are not enough LISW-Ss, social workers may not have the ability or opportunity to work independently or gain the supervision needed to become more competent in specific areas of practice. The purpose of this project was to gain a better understanding of why some social workers in rural Ohio decide not to pursue an LISW-S credential, as well as whether there are resources or incentives that might prompt individuals to pursue this credential. This action research project was grounded in systems theory, which helped in identifying interactions among systems that may influence an individual's decision to become an LISW-S. Purposive sampling was used to recruit participants (N = 5) from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. A focus group was conducted to gather data from Licensed Social Workers. Participants mentioned they did not pursue the credential due to age, their employers not requiring it, being unaware of the added value, and because acquiring the credential was not a personal or a familial priority. The findings from this study may support positive social change at practice and policy levels by helping social workers overcome barriers to achieving the LISW-S credential, which could result in more competent, well-trained social workers who can provide valuable services to consumers. Further research on this topic is suggested to test the possible solutions provided by the participants and the findings of the study.
8
Yuen, Wai-sum. "A descriptive study of the supervision in outreaching social work of Hong Kong." Click to view the E-thesis via HKUTO, 1989. http://sunzi.lib.hku.hk/hkuto/record/B31976141.
Full text
9
Rickle, Robert B. "Craft and culture clinical social workers' perception of the impact of personal therapy on clinical supervision and their professional growth /." Click here for text online. The Institute of Clinical Social Work Dissertations website, 2002. http://www.icsw.edu/_dissertations/rickle_2002.pdf.
Full textAbstract:
Dissertation (Ph.D.) -- The Institute for Clinical Social Work, .2002A dissertation submitted to the faculty of the Institute of Clinical Social Work in partial fulfillment for the degree of Doctor of Philosophy.
10
Poggenpoel, Leticia. "Social workers’ perceptions and experiences of fieldwork supervision in the Bachelor of Social Work degree." The University of the Western Cape, 2018. http://hdl.handle.net/11394/6468.
Full textAbstract:
Magister Artium (Social Work) - MA(SW)Generally, studies on social work supervision, in the university setting, has focused mainly on students’ experiences. Research on the experience of the supervisor, or agency, providing guidance is scant. This study argues that the narrow focus on students’ experiences is disproportionate, and marginalises all the other stakeholders involved in fieldwork education. In addition, the existing studies create blind spots for programme evaluation, as they are not holistic. This current study proposes a broader analysis. Global and national standards for social work training involve the theory and practice component of the Bachelor of Social Work (BSW) programme. The practice component requires students to conduct fieldwork training at social work organisations, under the supervision of a qualified and experienced social worker. International and local studies on the supervision of BSW students reveal that social workers often consider themselves to be underprepared to supervise students. In addition, social workers often lack post-qualifying training to undertake student supervision, specifically, which is further exacerbated by the dearth of policies, or legislation, stipulating post-qualifying training and experience for the supervision of BSW students. The purpose of this current study was to explore the perceptions and experiences of social workers, related to fieldwork supervision in the BSW degree, at a selected university in the Western Cape (WC), South Africa (SA). A qualitative research approach was used, as it is attentive to the personal experiences, from the insider’s perspective, and aims to understand multiple realities. This approach is relevant to the current study, as it focuses on exploring and describing the perceptions and experiences of the participants, which the qualitative method underscores. A case study design was utilised, as it is descriptive, and is an in-depth study of a single instance of a social phenomenon. The case, in this instance, is the BSW programme at a selected university. Purposive sampling was used, as the participants, who are most representative of the study, were selected in the sampling process. The sample for this study comprised of twenty four participants: 11 semi-structured interviews were conducted and 13 questionnaires were completed by registered social workers. The following data verification methods were used: http://etd.uwc.ac.za ii member checking (See Annexure J); triangulation; researcher reflexivity; peer debriefing and an on-going dialogue, regarding the researcher’s interpretations of the data, as this aided the accuracy of the findings. Coding was applied by the researcher to create categories within the data, and thematic analysis to further identify the emerging themes and sub-themes, which were subsequently funnelled. Typologies are interpreted and developed, and the data, finally presented. Four themes and sixteen sub-themes emerged from the data (See Chapter 4). The focus of theme four was on continuous professional development (CPD), which reiterates the importance of post-qualifying training of social workers who supervise BSW students, and the importance of this study. This study recommends CPD of all social workers who provide fieldwork supervision in the BSW programme. There is also a need for emotional support for students and essentially fieldwork supervision needs to be viewed as indispensable to academia. An implication of the lack of CPD could be detrimental to students and could lead to stagnation in the field of social work and ultimately affect the standard of the profession.
11
Cloete, Veronica. "The features and use of mentoring as an activity in supervision of newly qualified social workers." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20321.
Full textAbstract:
Thesis (M Social Work)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Mentoring, which is described as an activity in social work supervision, is promoted to assist with the recruitment and retention of newly qualified social workers. However research relating to the execution of mentoring within the context of social work supervision is limited. Also, a lack of supervision of newly qualified as well as existing social workers has resulted in a critical shortage of social workers in South Africa. This in turn decreases the quality of social work service rendering to communities in South Africa. In an effort to reverse the aforementioned circumstances, the South African government introduced the “Recruitment and Retention Strategy for Social Workers” in 2006. The Recruitment and Retention Strategy for Social Workers reaffirmed the value of supervision for social workers as well as the utilisation of mentoring in order to provide adequate support to newly qualified as well as existing social workers. Hence the study was undertaken, first to provide an overview of social work supervision and second, to explore the use of mentoring in the context of social work supervision. A combined qualitative and quantitative research approach was utilised to explore the experiences of social work supervisors in the Department of Social Development (Western Cape), with regard to the use of mentoring as an activity of social work supervision. The motivation for this study originated from an apparent lack of research relating to the use of mentoring as an activity in social work supervision of newly qualified social workers within the Department of Social Development in the Western Cape. The aim of this study is to gain an understanding of the features and use of mentoring as well as how mentoring can be utilised as an activity in social work supervision of newly qualified social workers. The literature study first focused on giving an overview of social work supervision, to provide a contextual basis for mentoring as an activity in social work supervision of newly qualified social workers. The literature study then explored the features and use of mentoring as an activity in social work supervision of newly qualified social workers. The researcher utilised a purposive sample of 20 social work supervisors. These supervisors have been appointed to the different regional and local offices of the Department of Social Development in the Western Cape and provide supervision to social workers, specifically newly qualified social workers. Newly qualified social workers refer to social workers with a maximum experience of 24 months in the practical field. The researcher utilised an interview schedule as a measuring instrument. The results of the investigation confirmed that supervision of newly qualified social workers is essential to ensure quality service rendering. Second, the results concluded that due to the allocation of responsibilities other than supervision, inadequate time is spent on the execution of the social work supervision process. Third, the lack of formal training of supervisors in social work supervision, has a negative impact on the execution of the supervision process, as most of the supervisors provide supervision to newly qualified social workers, based on their own experience of supervision as well as the fact that social work supervision follows a process running parallel to the social work process. Fourth, a majority of the social work supervisors execute mentoring on an informal basis. Fifth, most of the social work supervisors are in favour of the appointment of multiple mentors for each newly qualified social worker. Lastly, senior social workers are viewed as important mentors to assist newly qualified social workers with the acquisition of skills relating to social work service delivery. Recommendations made by this study highlighted the importance of providing accredited supervision training to social work supervisors as well as introducing a policy on the execution of supervision, and mentoring as an activity in social work supervision. Further recommendations focused on the provision of training to all selected mentors as well as on the use of multiple mentors for each newly qualified social worker. Lastly, the use of senior social workers both within the Department and organisations in the NPO sector is promoted, especially to assist newly qualified social workers to attain those skills relating to the execution of their statutory duties and to improve quality service rendering through the enhancement of their professional report writing skills.
AFRIKAANSE OPSOMMING: Mentorskap, wat as ‘n aktiwiteit in maatskaplikewerk-supervisie omskryf word, bevorder die werwing en behoud van pas gekwalifiseerde maatskaplike werkers. Navorsing wat verband hou met die uitvoering van mentorskap binne die konteks van maatskaplikewerk-supervisie is egter beperk. Daarbenewens het ‘n gebrek aan supervisie van pas gekwalifiseerde sowel as van die meer ervare maatskaplike werkers gelei tot ‘n kritieke tekort aan maatskaplike werkers in Suid- Afrika. Dit het weer gelei tot ‘n afname in die gehalte van maatskaplikewerk-dienslewering aan gemeenskappe in Suid-Afrika. In ‘n poging om die genoemde omstandighede om te keer, het die Suid-Afrikaanse regering die Recruitment and Retention Strategy for Social Workers in 2006 geloods. Die Recruitment and Retention Strategy for Social Workers benadruk die waarde van supervisie aan maatskaplike werkers sowel as die benutting van mentorskap om voldoende ondersteuning te bied aan pas gekwalifiseerde sowel as meer ervare maatskaplike werkers. Die studie word dus onderneem, eerstens om ‘n oorsig van maatskaplikewerk-supervisie te verkry en tweedens om die gebruik van mentorskap binne die konteks van maatskaplikewerk-supervisie te verken. ‘n Gekombineerde kwantitatiewe en kwalitatiewe navorsingsbenadering is benut om die ervarings van maatskaplikewerk-supervisors in die Wes-Kaapse Departement van Maatskaplike Ontwikkeling, rakende mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers te ontbloot. Die studie is gemotiveer deur ‘n opmerklike gebrek aan navorsing ten opsigte van die benutting van mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers in die Wes-Kaapse Departement van Maatskaplike Ontwikkeling. Die doel van die studie was om begrip te ontwikkel rondom die eienskappe en benutting van mentorskap sowel as hoe mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie benut kan word. Die literatuurstudie verskaf eerstens ‘n oorsig van maatskaplikewerk-supervisie om sodoende ‘n kontekstuele basis vir mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers aan te bied. Die literatuurstudie verken voorts die eienskappe en benutting van mentorskap as ‘n aktiwiteit in maatskaplikewerk-supervisie van pas gekwalifiseerde maatskaplike werkers. Die navorser het ‘n doelbewuste steekproef van 20 maatskaplikewerk supervisors benut. Hierdie supervisors is werksaam in die verskillende streeks- en plaaslike kantore van die Wes-Kaapse Departement van Maatskaplike Ontwikkeling en verskaf supervisie aan onder andere pas gekwalifiseerde maatskaplike werkers. Pas gekwalifiseerde maatskaplike werkers verwys na alle maatskaplike werkers met minder as 24 maande ervaring in die praktyk. Die navorser het ‘n onderhoudskedule as meetinstrument benut. Die resultate van die ondersoek bevestig eerstens dat die verskaffing van supervisie aan pas gekwalifiseerde maatskaplike werkers noodsaaklik is vir die versekering van kwaliteit dienslewering. Tweedens bevestig die bevindinge ook dat, as gevolg van die aanwysing van verantwoordelikhede, buiten supervisie, daar onvoldoende tyd aan die uitvoering van maatskaplikewerk-supervisieprosesse bestee word. Derdens het die gebrek aan formele supervisie-onderrig, ‘n negatiewe uitwerking op die uitvoering van die supervisieproses, aangesien die meeste supervisors wat supervisie aan pas gekwalifiseerde maatskaplike werkers verskaf, dit baseer op hul eie ervarings van supervisie sowel as die feit dat die supervisie parallel verloop met die maatskaplikewerk-proses. Vierdens verrig die meeste maatskaplikewerk-supervisors hul mentorskap op ‘n informele wyse. Vyfdens is die meeste supervisors ten gunste van die aanstelling van meer as een mentor vir elke pas gekwalifiseerde maatskaplike werker. Laastens word senior maatskaplike werkers beskou as belangrike mentors om pas gekwalifiseerde maatskaplike werkers te help met die verkryging van daardie vaardighede wat verband hou met maatskaplikewerk-dienslewering. Aanbevelings wat in die studie gemaak is beklemtoon die belangrikheid van die verskaffing van geakkrediteerde supervisie-onderrig aan maatskaplikewerk-supervisors, die daarstelling van ‘n supervisiebeleid sowel as die benutting van mentorskap as ‘n aktwiteit in maatskaplikewerksupervisie. Verdere aanbevelings fokus op die verskaffing van opleiding aangaande die proses van mentorskap. Laastens word die gebruik van senior maatskaplike werkers sowel in die Wes- Kaapse Departement van Maatskaplike Ontwikkeling as in ander organisasies in die nieregerings sektor, as mentors ondersteun, ten einde meer spesifiek pas gekwalifiseerde maatskaplike werkers te help met die aanleer van daardie vaardighede wat verband hou met die uitvoering van hul statutêre verpligtinge en om die kwaliteit van dienslewering te bevorder deur die verbetering van die professionele skryfvaardighede van pas gekwalifiseerde maatskaplike werkers.
12
Vetfuti, Nkosinathi Oscar. "Supportive supervision: the experiences of social workers in the field of child protection." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/14433.
Full textAbstract:
Supervision in social work is composed of educational, administrative and supportive functions. Supportive supervision is particularly important for child protection social workers, given their work with vulnerable children. Supportive supervision facilitates the child protection social worker’s reflection on practice issues with a designated supervisor who, through this process, addresses their personal and professional development as well as their emotional needs; this, in turn, contributes to sound ethical practice. The sparse literature available on the topic and practice observations pointing to the lack of supportive function in the area of Child Protection Services gave rise to this study. The purpose of this qualitative, exploratory, descriptive and contextual study was thus toenhance an understanding of the experiences of social workers in Child Protection Services in respect of supportive function of supervision within the public sector in the Nelson Mandela Bay region. A non-probability purposive sampling strategy was used to identify social workers working in the field of child protection for an uninterrupted minimum period of three years. The final sample consisted of ten child protection social workers. Data was collected through semi-structured, in-depth, individual, face-to-face interviews, which were guided by an interview schedule. The data was analysed using Tesch’s (1990) model as outlined in Creswell (2014:198). The trustworthiness of the research process and the findings was enhanced by using a range of data verification techniques. The main themes that emerged from the process of data analysis are: 1) Social workers’ experiences of working in Child Protection Services; 2) Social workers’ perceptions and experiences of social work supervision in general and supportive supervision in particular; and 3) Social workers’ recommendations on how supportive supervision needs can be addressed. The findings of this study yielded valuable scholarly knowledge in respect of the supportive supervision function in Child Protection Services.
13
Booley, M. Sharhidd (Mogommad Sharhidd). "The development of participatory management in supervision : an evaluative study." Thesis, Stellenbosch : Stellenbosch University, 1996. http://hdl.handle.net/10019.1/55265.
Full textAbstract:
Thesis(PhD)--Stellenbosch University, 1996.ENGLISH ABSTRACT: The study is focussed on the evaluation of the development of participatory management in supervision. The motivation for the study was, firstly, the increasing transformation of supervision to a more managerial form whereby social workers are guided in the fulfilment of their professional obligations; secondly, that social workers and supervisors expressed an increasing desire and wi 11 ingness to share the responsibi 1 i ty of managing direct practice through participation. The research was conducted within the conceptual framework of developmental research. The investigation of the existing state of supervision was undertaken by means of a literature study, as well as a quantitative-and qualitative survey among supervisors and their supervisees. This survey was also used to evaluate how developments in the theory and practice of participatory management was being brought into supervision. The probability that participatory management would continue to be implemented and developed in practice is high, since it is bedded in a scientifically-sound conceptual basis derived from authoritative literature and empirical support. Practising supervisors and supervisees can continue to apply participatory management in the ongoing reformation and restructuring of their management of direct practice. It could also contribute towards the improved quality of direct practice. The implementation of participatory management should go'beyond organisational limits. It should extend to the profession's accountability to the wider client system, which should be made aware of changes in the approach to direct practice management in the form of greater participation between seniors and subordinates. It is regarded as essential that participatory management approaches be subjected to tests to determine their efficacy, validity, and reliability as practice methods in supervision. Follow-up evaluation would help in the further development of participatory management in supervision. Further research with regard to participatory management is necessary with the view to maintaining its features in conformity with contemporary trends in the continuous reconceptualisation of management theory and practices.
AFRIKAANSE OPSOMMING: Hierdie studie is 'n evaluering van die ontwikkeling van deelnemende bestuur in supervisie. Die motivering vir die studie was eerstens die toEmemende ontwikkeling van supervisie tot 'n meer bestuursgerigte vorm wat maatskapl ike werkers in die ui tvoer van hulle professionele pligte rig; tweedens, dat maatskaplike werkers en supervisors 'n toenemende behoefte en bereidwilligheid te kenne gegee het om die verantwoordelikheid van praktykbestuur te deel. Die navorsing is binne die konsepsuele raamwerk van ontwikkelingsnavorsing onderneem. Die huidige stand van supervisie is deur middel van 'n literatuurstudie ondersoek, asook deur 'n kwantitatiewe en kwalitatiewe opname ender supervisors en maatskapl ike werkers. Hierdie opname is ook gebruik om te eval ueer hoe ontwikkel inge in die teorie en praktyk van deelnemende bestuur by supervisie ingesluit word. Deelnemende bestuur sal hoogs waarskynlik voortgaan om in die praktyk ge'implementeer en ontwikkel te word, aangesien di t op 'n wetenskaplik gesonde konsepsuele grondslag berus wat deur gesaghebbende literatuur en empiriese gegewens gerugsteun word. Supervisors en maatskaplike werkers kan voortgaan om deelnemende bestuur te gebruik in die voortdurende verbetering en herstrukturering van die bestuur van hul praktyke. Deelnemende bestuur kan ook die gehalte van direkte dienslewering verbeter. Die implementering van deelnemende bestuur behoort nie deur organisatoriese grense ingeperk te word nie, maar behoort uitgebrei te word tot die beroep se aanspreeklikheid teenoor die bre~r kli~ntestelsel deur bewusmaking van veranderinge in die benadering tot praktykbestuur in die vorm van groter deelname tussen seniors en ondergeskiktes. Di t is noodsaakl ik om benaderings tot deelnemende bestuur te toets om hul doeltreffendheid, geldigheid en betroubaarheid as praktykmetodes in supervisie te bepaal. Opvolg-evaluering sou 'n verdere hydrae tot die ontwikkeling van deelnemende bestuur in supervisie maak. Meer navorsing oor deelnemende bestuur is ook nodig om tred te hou met huidige tendense in die volgehoue herkonsepsualisering van bestuursteorie en -praktyke.
14
Lam, Wing-chung, and 林永聰. "A study of the effects of supervision on community worker'scompetence." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31250233.
Full text
15
Esler, Marian Therese, and res cand@acu edu au. "‘What Should I do?’: a study of social work ethics, supervision and the ethical development of social workers." Australian Catholic University. School of Social Work, 2007. http://dlibrary.acu.edu.au/digitaltheses/public/adt-acuvp152.29052008.
Full textAbstract:
This thesis explores the ethical development of social workers and the role of supervision in that development. It begins with an examination of the social work context for the study, including the early history of social work and the ways in which it was influenced by the major social and cultural movements of the late 20th century, concluding with a discussion of both the threats posed and the possibilities emerging for social work in the 21st century. It then considers the ethical context for the study. It investigates the ethical theories and traditions that have contributed to the development of social work ethics and the role of professional ethics (including codes of ethics). It then proposes that a pluralist approach to social work ethics is the most appropriate way forward. This is followed by an examination of ethical development and the importance of reflection. Various models of ethical decision-making are compared and an inclusive, reflective model is found to be the most appropriate for social work in terms of both particular dilemmas faced and the overall development of workers as ethical decision-makers. The focus of the thesis then moves to supervision, exploring its history, its central place in social work and some of the problems that can arise for both supervisors and the social workers they supervise. It is argued that the reflection required to develop as ethical decision-makers is most logically located within the relationship and processes of supervision and that supervisors have an important role in guiding that reflection and development. The next part of the thesis describes the qualitative and action research strategies employed and examines the results emerging from the data. Participants in the focus groups were social workers who supervise other social workers, and they each met for two sessions, six months apart. Between the two sessions, they were asked to trial in supervision a framework for reflection on practice. The data emerging from the groups reflected the theoretical development begun in the early chapters, including the importance of reflection and the role of supervision in assisting the ethical development of workers, particularly in terms of deconstructing dilemmas and being able to articulate the reasons for decisions made. The thesis concludes that no one ethical theory is sufficient to support the ethical decision-making required for the practice of social work. Rather, a pluralist approach that allows a dilemma to be considered from a number of theoretical perspectives is more appropriate. Alongside this, an inclusive, reflective model of ethical decision-making reflects that pluralist approach and supports the ethical development of the individual worker. Supervision is vital in guiding the reflection required to make justifiable ethical decisions and to develop as ethical decision-makers.
16
Botes, Wezet. "The utilisation of attachment theory by social workers in foster care supervision / by Wezet Botes." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2303.
Full text
17
Malgas, Mantsepo Portia. "A supervision programme for social workers responsible for monitoring foster care placements / by M.P. Malgas." Thesis, North-West University, 2011. http://hdl.handle.net/10394/9783.
Full textAbstract:
A large number of children find themselves in foster care situations in South Africa with placements that have to be monitored by social workers. This is a demanding task, given the nature of foster placements and the heavy caseloads of social workers responsible for monitoring of foster placements.
Although a wealth of information on social work supervision is to be found in the prevailing literature, no comparative volume of information is to be found on supervision in child welfare in particular. A model for supervision in this field must still be developed.
In view of this and considering the supervisory role occupied by the researcher in Child Welfare South Africa, Free State, it was decided to embark on a research project investigating supervision in the field of child welfare, specifically with foster care social workers.
Supervision in the field of child welfare is under researched and that a supervision model for this purpose should still be developed.
The research results indicated that social workers monitoring foster care placements have large caseloads and that some of them receive supervision for too long. The supervision that they receive fulfils most of their needs, and that they found their supervisors very accessible.
The most important learning needs were related to the Children’s Act no.38 of 2005 as it applies to foster placements, and the submission of section 159 reports in time.Thesis (MSc (Physiology))--North-West University, Potchefstroom Campus, 2013.
18
Manthosi, Frans Lesetja. "Evaluation of social work supervision on job performance in the department of social development, Polokwane Sub-District : implications for practice." Thesis, University of Limpopo, 2016. http://hdl.handle.net/10386/1762.
Full textAbstract:
Thesis (M.A. (Social Work)) --University of Limpopo, 2016The overall aim of the study was to evaluate how Social Work Supervision affects job performance in the Department of Social Development, Polokwane Sub-District. The objectives of the study were to explore how supervision is rendered in the Department of Social Development in the Polokwane sub-district; to investigate the impact of supervision on Social Workers’ job performance and to make recommendations from the findings to the Department of Social Development in the Polokwane sub-district regarding how supervision can be improved to enhance service delivery. The study was qualitative research and researcher used descriptive research design. The data was collected through semi-structured face-to-face interview from six (6) cluster supervisors and twelve (12) Social Workers who are employed by the Department of Social Development, Polokwane Sub-District. The sample consisted of cluster supervisors who had more than three months experience of providing supervision in the Department of Social Development, Polokwane Sub-District and no acting cluster supervisor was selected to participate in the study. The Social Workers had more than three months of working experience at Department of Social Development, Polokwane Sub-District. These Social Workers were not on internship programme. The researcher used thematic data analysis. The findings of this study confirmed that supervision which is rendered in the Department of Social Development, Polokwane Sub-District is conducted by supervisors who did not receive training during their academic years and after being qualified Social Workers; supervisors conduct this critical role because of their years of experience as Social Workers. Secondly Supervision sessions which are conducted by effective supervisors who have good supervisory skills have a positive impact on the job performance of Social Workers, as compare to ineffective supervisors without good supervisory skills and thirdly none adherence to structured supervision under poor working conditions without resources with high caseloads and unfair remuneration leads to burnout, and consequently contributing towards Social Workers having the intention to leave the Department of Social Development. Key words: Cluster supervisors, Social Workers, Job performance and supervision
19
Parente, Mary. "Experience of Supervision Scale: The Development of an Instrument to Measure Child Welfare Workers' Experience of Supervisory Behaviors." VCU Scholars Compass, 2011. http://scholarscompass.vcu.edu/etd/2430.
Full textAbstract:
The purpose of this study was to develop and test the Experience of Supervision Scale, which measures the experience of supervisory behaviors from the perspective of child welfare workers. Child welfare supervision is gaining increased attention as states struggle to improve performance measures of their child welfare systems. However, the lack of a standardized instrument which measures supervision through an analysis of supervisory behaviors from the supervisee’s perspective has hindered efforts in these areas. The Experience of Supervision Scale is based on Kadushin’s three function casework supervision model of supervision (administrative, educational, and supportive) which was chosen as the theoretical framework due to this model’s emphasis on public agency clinical case work practice. Scale items were generated through focus groups of child welfare workers and supervisors. Items were reviewed by an expert panel and the scale was then administered to a statewide sample of 165 child welfare workers. The refined Experience of Supervision Scale consists of 32 items. In this study, it demonstrated high internal consistency with a Cronbach’s alpha of .962. Factor analysis yielded a three factor solution consistent with the casework model of supervision’s structure, while also suggesting slight modifications to the model. The three factors derived included: Performance Support, Emotional support/Availability, and Administrative activities. The results of this study suggest that the Experience of Supervision Scale has appropriate psychometric properties for use in complex research in which casework supervision is a variable.
20
Ho, Chi-on Billy. "An exploratory study of the relationship between social work supervision and organizational climate in children & youth centres in Hong Kong." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13552879.
Full text
21
Faircloth, John William. "An investigation of eligibility decision congruence among school administrators, psychologists, and social workers for Virginia's developmentally delayed population." W&M ScholarWorks, 1991. https://scholarworks.wm.edu/etd/1539618457.
Full textAbstract:
The study investigated the construct of eligibility decision congruence as it applied to professional decision-makers for children with suspected developmental delays. Professional status and judgement format were the key variables of interest. Three distinct professional groups were surveyed: school administrators, psychologists, and social workers. The control group used professional judgement to determine eligibility, whereas the experimental group used a structured worksheet and eligibility criteria. One hundred and twenty subjects participated in a simulation of the eligibility decision process. Each subject was given five case summaries. A correct determination of eligibility was established for each case based on the decision of one multidisciplinary team and application of the Virginia Department of Education criteria. The control group received a form containing five distinct eligibility outcomes to select from in their determination of eligibility, whereas the experimental group received the same choices as part of the structured worksheet. Results from the investigation yielded a moderate level of congruence among the three professional groups. A weak positive correlation was also found with number of years experience on an eligibility team with the total number correct determinations of eligibility. Use of the structured format for determining eligibility improved the accuracy rate for the experimental group in one case with missing assessment components. Marginal congruence was noted in three of the five cases, leading to the conclusion that the professionals failed to use the criteria or applied the criteria incorrectly in their determination of eligibility for preschool services. Marginal to high degrees of accuracy were found in four of the five cases presented. The case with the lowest accuracy rate resulted in a false-negative error in which a child with disabilities was made ineligible for services. The overall accuracy rate in determining eligibility was 70.34%. Limitations and implications for further research were discussed.
22
Truter, Elmien. "South African social workers at risk : exploring pathways to their resilience / Elmien Truter." Thesis, North-West University, 2014. http://hdl.handle.net/10394/10645.
Full textAbstract:
Social workers worldwide play a pivotal role in delivering social services to those in need of such services. Designated social workers (DSWs) deliver statutory services pertaining to the protection of children in need of care and protection. All social workers are confronted by several professional risk factors that jeopardise their well-being; yet risks specifically observed in DSWs support the plea to enhance their resilience. The purpose of this qualitative phenomenological inquiry was to explore pathways of resilience among resilient South African DSWs by studying relevant literature and examining South African DSWs’ lived experiences. A secondary purpose was to draw on these experiences and literature to develop guidelines for South African DSW supervisors who may encourage the promotion of DSW resilience. Conducting a qualitative research synthesis was the first step and resulted in the confirmation of social worker risk and a deficient understanding of South African DSW resilience. An advisory panel of social work, DSW, and resilience experts assembled and formulated indicators of resilience in resilient South African DSWs, namely: a value-embedded life, having a support network, and having personal strengths, which, next, facilitated the identification of 15 resilient South African DSWs through snowball sampling. These 15 DSWs wrote narratives and were interviewed through semi-structured interviews in order to explore their lived experiences of workplace risks and their resilience processes. The findings concluded that these DSWs adapted to workplace adversities by living a purpose- and practice-informing creed, enjoying supportive collaborations, engaging in constructive transactions, and accentuating the positive. Guidelines for South African DSW supervisors, which emerged from these findings and literature, were proposed to be framed by reflective supervision as a step towards promoting South African DSW resilience.PhD (Social Work), North-West University, Vaal Triangle Campus, 2014
23
Ho, Chi-on Billy, and 何志安. "An exploratory study of the relationship between social work supervision and organizational climate in children & youth centres inHong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1993. http://hub.hku.hk/bib/B31964266.
Full text
24
Subramanian, Premi. "A reflective supervision program to address occupational burnout and secondary trauma in child welfare workers in santa barbara county| A grant proposal." Thesis, California State University, Long Beach, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10099869.
Full textAbstract:
Child welfare workers in the County of Santa Barbara are tasked with ensuring the well-being and safety of the children and families they serve, often victims traumatized by the effects of abuse and neglect. In the execution of their duties to protect and serve their clients, these child welfare workers often experience occupational burnout and secondary traumatic stress (STS). This is in turn affects their ability to serve their clients effectively, placing this vulnerable population at further risk of harm. The goal of the Reflective Supervision Pilot Program (RSPP) is to provide reflective supervision to these child welfare workers to alleviate the job burnout and STS they experience, which may also lead to their intent to leave the child welfare department. There is much evidence to support the effectiveness of reflective supervision in addressing and alleviating symptoms of burnout and STS. The potential funding source for this grant is the Santa Barbara Foundation (SBF), which supports and funds community programs that enrich the lives of its residents and strengthens the fabric of the community. The actual submission and funding of this grant were not requirements for the successful completion of this project.
25
Von, Schlicht Helena. "Die benutting van maatskaplikewerksupervisie in die onderrrig van 'n diverse studentepopulasie." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/70155.
Full textAbstract:
Thesis (MSocialWork)--Stellenbosch University, 2003.ENGLISH ABSTRACT: Internationally accepted opinion is that the education of social work students is currently under pressure to more effectively prepare the students concerned for service delivery in changing circumstances. Emphasis is placed on the role that social justice, relevance of theory, respect for human rights, cross-cultural competencies and diversity currently play in service delivery to the client system and therefore also within the educational situation. Social work educators must be equipped to provide students with effective education and to facilitate an effective learning process for a diverse student population. Various authors point out that during the learning process students must first be empowered to take control of their own life decisions before being able to successfully render services to a client system. Such empowerment in a diverse setting can be achieved through both the educators and students utilizing their diversity of cultures, backgrounds and experiences as resources to increase learning expenences. Education of social work students occurs amongst others through supervision, which a competent social work educator gives to the student. It is the purpose of this study to examine the nature of education by means of supervision in a diverse student population. Appropriate adult learning models that strive towards empowering students through supervision in a diverse setting, are discussed, as well as the nature of the multicultural competencies of the social work educator concerned. Finally practical and theoretical guidelines are provided according to which social work supervision can be used successfully in the education of a diverse student population.
AFRIKAANSE OPSOMMING: Internasionaal word die mening gehuldig dat die onderrig van maatskaplikewerkstudente tans onder druk is om die betrokke studente meer effektief vir dienslewering in veranderende omstandighede voor te berei. Klem word geplaas op die rol wat sosiale geregtigheid, relevansie van teorie, respek vir menseregte, kruiskulturele kompetensies en diversiteit tans in dienslewering aan die kliëntsisteem en dus ook in die onderrigsituasie, vertolk. Maatskaplikewerkdosente moet toegerus wees om effektiewe onderrig aan studente te gee en om 'n effektiewe leerproses vir 'n diverse studentepopulasie te fasiliteer. Verskeie outeurs wys daarop dat studente tydens die leerproses eers bemagtig moet word om beheer oor hulle eie lewensbesluite te neem alvorens tot suksesvolIe dienslewering aan 'n kliëntsisteem oorgegaan kan word. Sodanige bemagtiging in 'n diverse opset kan bereik word deurdat beide dosente en studente hulle verskeidenheid van kulture, agtergronde en ervarings as hulpbronne gebruik om leerervarings te verhoog. Onderrig van maatskaplikewerkstudente geskied onder andere deur supervisie wat deur 'n kompetente maatskaplikewerkdosent aan die studente gegee word. Hierdie studie het ten doel om die aard van onderrig deur middel van supervisie in 'n diverse studentepopulasie te ondersoek. Geskikte volwassene onderrigmodelle wat tydens supervisie in 'n diverse opset die bemagtiging van studente nastreef, word bespreek, asook die aard van die multikulturele kompetensies van die betrokke maatskaplikewerkdosent. Ten slotte word praktiese en teoretiese riglyne daargestel waarvolgens maatskaplikewerksupervisie suksesvol benut kan word in die onderrig van 'n diverse studentepopulasie.
26
Whincup, Helen. "Direct work and home supervision requirements : a qualitative study exploring experiences of direct work from the perspectives of children, young people, and social workers." Thesis, University of Stirling, 2015. http://hdl.handle.net/1893/22280.
Full textAbstract:
There is renewed interest in the role that direct work and relationship-based practice does, should, or could play, in social work practice with children and young people. This study used a qualitative approach to explore day-to-day direct work with children and young people who are ‘looked after’ at home, from the perspectives of children, social workers and those supervising practice. The thesis explores the meanings ascribed to direct work, and identifies factors which enable direct work, and those which act as barriers. The research was undertaken in Scotland, and although the legislation, policy, and guidance underpinning practice differ from other jurisdictions, the messages to emerge are relevant across the UK and beyond. The study found that despite the existence of barriers, direct work which is characterised as meaningful by children, young people and professionals does happen; and that the relationships formed between children and social workers are both a precursor to and an outcome of direct work. A core theme is that although individual relationships are central, the everyday encounters between children and their social workers need to be understood and situated within the personal, professional and structural contexts in which they take place.
27
Assegaai, Tumelo. "Supervision and trust in community health worker programmes at scale: Developing a district level supportive supervision framework for ward-based outreach teams in North West Province, South Africa." University of Western Cape, 2021. http://hdl.handle.net/11394/8262.
Full textAbstract:
Philosophiae Doctor - PhDNational community health worker (CHW) programmes are to an increasing extent being implemented in health systems globally, mirrored in South Africa in the ward-based outreach team (WBOT) strategy. In many countries, including South Africa, a major challenge impacting the performance and sustainability of scaled-up CHW programmes is ensuring adequate support from and supervision by the local health system. Supervisory systems, where they exist, are usually corrective and hierarchical in nature, and implementation remains poor. In the South African context, the absence of any guidance on CHW supportive supervision has led to varied practices across the country. Improved approaches to supportive supervision are considered critical for CHW programme performance. However, there is relatively little understanding of how this can be done sustainably at scale, and effective CHW supervisory models remain elusive. Research to date has mostly positioned supervision as a technical process rather than a set of relationships, with the former testing specific interventions rather than developing holistic approaches attuned to local contexts.
28
Chiu, Cheung Suk-yee Grace, and 趙張淑兒. "Implications of the team approach on supervisory functions: a study of children and youth centres inHong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B31976220.
Full text
29
Cervantes, Cynthia Crystal, and Vanessa Vazquez. "Knowledge of School Resource Officer's Roles and Their Perceptions on School Social Worker's Roles." CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/716.
Full textAbstract:
The study examined the perception of school resource officers (SROs) role in a school setting, the training they received prior to working in a school setting, their interaction with students, and their relationship with school administration, staff, and school social workers. Previous studies discussed SROs’ roles to be ambiguous and their primary focus of a school resource officer to maintain school safety, while other studies discussed the criminalization in schools due to the placement of law enforcement in the school settings.
The study employed a qualitative design with face-to-face interviews with seven participants who serve or have served as a SRO's in a public school, grades kindergarten through twelfth grade. The study found that SROs knew their roles very well and did not feel their role was ambiguous. The study also revealed that and that school administrators might cause issues if they did not fully understand the role and limitations of the SRO’s. Another finding of the study was that SRO’s roles do not collide with school social workers (SSWs). Based on the findings of the study, we recommend that school administrators and staff work on understanding the role of SROs to better work with the students they serve. The study findings also encourage SROs, SSWs and school administrators to work collaboratively to better serve students on campus effectively and work with better understanding each disciplines knowledge.
30
Immink, Hannelie. "Riglyne vir 'n supervisieprogram vir maatskaplike werkers in diens van die Provinsiale Administrasie Wes-Kaap, Departement Maatskaplike Dienste en Armoedeverligting." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50084.
Full textAbstract:
Thesis (MA)--Stellenbosch University, 2004.ENGLISH ABSTRACT: This research investigates guidelines for a supervision programme for social workers in the service of the Provincial Administration Western Cape, Department of Social Services and Poverty Alleviation. In practice social work supervision is done at the organizations to develop young social workers' knowledge, skills and attitudes. This will enable them to develop professionally and to work independently. At the Department of Social Services and Poverty Alleviation supervision is also done with newly appointed social workers to empower them to work independently. Supervision in social work is 'n specialized method that enquires specific knowledge and skills. Effective and structured supervision's aim is to better the service rendering to the client. The Department of Social Services' vision and mission is also aimed at the best service rendering to their clients. The Department of Social Services and Poverty Alleviation has the problem that there is no guidelines to structure the supervision process. There for this research is aimed at the necessacity of guidelines for the practicing of social work supervision to get the results of better service rendering to the clients. To give the guidelines, there was a focus in this research report that includes 'n thorough literature study that describes the Department of Social Services and Poverty Alleviation's structure and the way supervision has been done up till this moment. The nature of supervision is also looked at in a theoretical way to broaden the knowledge of how supervision is supposed to be done. The empirical research involved the use of both qualitative an quantitative methods to explore the theoretical part of the research. An explo The fmdings of this study can be used as guidelines in the development of a supervision programme for social workers in the service of the Department of Social Services and Poverty Alleviation.
AFRIKAANSE OPSOMMING: Hierdie navorsing ondersoek riglyne vir 'n supervisieprogram vir maatskaplike werkers in diens van die Provinsiale Administrasie Wes-Kaap, Department Maatskaplike Dienste en Armoedeverligting. Maatskaplikewerk-supervisie word in die praktyk by organisasies beoefen ten einde jong maatskaplike werkers se kennis, vaardighede en houdings te ontwikkel om die maatskaplike werkers instaat te stel om professioneel te ontwikkel en onafhanklik te werk. By die Departement Maatskaplike Dienste en Armoedeverligting word nuwe maatskaplike werkers ook onderwerp aan supervisie ten einde hulle te bemagtig om onafhanklik hul werk te verrig. Maatskaplikewerk-supervisie is 'n gespesialiseerde metode wat spesifieke kennis en vaardighede vereis. Effektiewe, gestruktureerde supervisie het ten doel beter dienslewering aan die kliëntsisteem. Die Departement Maatskaplike Dienste se visie, missie en beginsels is daarop gerig om die kliëntsisteem van die beste dienste te voorsien. Die Departement Maatskaplike Dienste en Armoedeverligting se dilemma lê juis hierin dat daar nie 'n handleiding met riglyne bestaan ten einde gestruktureerde supervisie te doen nie. Hierdie navorsing is gerig op die noodsaaklikheid van riglyne vir die beoefening van maatskaplikewerk-supervisie ten einde kliëntediens te verbeter. Ten einde riglyne daar te stel, fokus die literatuurstudie op 'n bespreking van die struktuur van die Departement Maatskaplike Dienste en Armoedeverligting en die wyse waarop maatskaplikewerk-supervisie binne hierdie struktuur verrig word. Die aard van supervisie word ook teoreties bespreek ten einde teoretiese kennis uit te brei oor hoe supervisie behoort gedoen te word. Die teoretiese deel van die verslag word uitgebrei in die empiriese ondersoek, deur ontleding en bespreking van die resultate van die ondersoek. 'n Verkennende studie is benut en beide kwalitatiewe en kwantitatiewe metodes is gebruik om die inligting van respondente te bekom. Die bevindinge en resultate van die ondersoek is geanaliseer en vergelyk met die literatuur en sekere aanbevelings is gemaak. Die bevindinge van hiedie studie kan as riglyn gebruik word vir die samestelling van 'n supervisieprogram vir maatskaplike werkers in diens van die Departement Maatskaplike Dienste en Armoedeverligting.
31
Turner, Gillian. "Abusive supervision : subordinate versus co-worker perceptions." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/62687.
Full textAbstract:
Research purpose: The purpose of the study is to investigate the extent to which supervisors are universally perceived as abusive across those they supervise. I propose social learning theory and social information processing theory as theoretical bases for understanding collective impression formation among subordinates reporting to the same supervisor. The study, therefore builds on a growing body of abusive supervision literature by analysing intraclass correlations between subordinates' and their co-workers' perceptions of the same supervisor. Research motivation: Studies that examine whether or not subordinates of the same supervisor have similar perceptions of abuse are in short supply. Therefore, this study examines the possibility of objective impression formation with regards to abusive supervision so as to answer the question: Do subordinates and their co-workers mutually perceive the extent to which a supervisor's behaviour is abusive? Research design, approach and method: This study follows a cross-sectional approach to investigate the extent to which subordinates of the same workgroup mutually perceive their supervisor's behaviour as abusive. Purposive sampling was employed to recruit full-time employed Master's of Business Administration (MBA) students from six respected universities in the United States (US). Purposive sampling was further aided by snowball sampling where each subordinate was asked to get two of their own co-workers involved in the study. A total of 1,029 surveys were distributed and 693 completed surveys were returned. The final sample consisted of 210 sets of surveys where responses were received from the focal subordinate and two of his or her co-workers. An intraclass correlation coefficient (ICC) analysis was conducted to determine the strength of intra-group agreement regarding abusive supervision perceptions. Main findings: The results indicate that there is agreement between subordinates' and their co-workers' perceptions of abusive supervision as no significant differences were found between these two groups' assessments of the same supervisor's behaviour. The null hypothesis was accepted. A non-hypothesized finding is that dyadic tenure appears to influence the extent to which supervisory abuse is observed. That is, subordinates and their co-workers may view the same supervisor in the same light, the longer the duration of the supervisor-subordinate relationship. Limitations: The results should be interpreted, bearing in mind that there is limited literature available on abusive supervision at the group level. Furthermore, the results should be considered with caution as the perceptions of abusive supervision were only examined at one point in time, the use of snowball sampling method may be associated with the possibility of sampling bias, and that dyadic tenure was measured with a categorical response (i.e., not treated as a continuous variable). Finally, the results may not be generalisable to the South African context. Future research: It is suggested that future studies should investigate abusive supervision as a group-level phenomenon as few such studies currently exist. Additionally, future studies should examine the extent to which social learning and social information processing approaches contribute to the establishment of mutual perceptions about supervisory abuse. Researchers may also investigate the occurrence of abusive supervision at the group level through the lens of an alternative theoretical framework such as social identity theory.Dissertation (MCom)--University of Pretoria, 2017.
Human Resource Management
MCom
Unrestricted
32
Freeman, Kecia Rachel. "Exploring the Lived Experiences of Supervising Child Protection Social Workers." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2652.
Full textAbstract:
Social workers in child protective services often handle hundreds of cases regarding children traumatized by abuse and/or neglect. In time, social workers' experiences can become emotionally and psychologically challenging. A problem for supervising child protection social workers (SCPSWs) is that they might experience the same challenges; however, there was no research that described the lived experiences of SCPSWs. This phenomenological study explored the lived experiences of SCPSWs. Conceptually, constructivist self-development theory (CSDT) provided the framework for understanding how SCPSWs managed their lived experiences and the issues related to them. Ten SCPSWs volunteered their time for face-to-face interviews and provided data for this study. Saldana's coding manual was used to guide the identification and coding of key words and phrases. SCPSWs experienced occupational trauma in the form of vicarious trauma, compassion fatigue, secondary traumatic stress, and/or burnout similar to that experienced by front line workers. SCPSWs' experiences required them to set boundaries, stop taking work home and support each other in the workplace. Enhanced resources for training on self-care plus increased administrative and peer support could potentially improve the lives of these SCPSWs and increase their longevity and effectiveness in the workplace. Retaining experienced supervisors also has the potential to promote positive social change by improving the support supervisors can provide to front line staff, thus indirectly helping children, families, and communities they serve.
33
Conway, Oliver P. "Supervision and worker well-being in the Ministry of Social Services and Housing." Thesis, University of British Columbia, 1989. http://hdl.handle.net/2429/27285.
Full textAbstract:
Most of the theoretical literature upon the subject of supervision describes or presumes a relationship between the manner in which supervision is practiced and casework outcomes. Because of the difficulties involved in accurately measuring casework outcomes, there is a paucity of research supporting this position. This descriptive study was intended to investigate the hypothetical relationship between aspects of supervision practice, and "worker well-being". The rationale informing this approach, based largely on the literature pertaining to the "burnout" phenomenon, was that social workers who have low professional well-being are likely also to suffer diminished professional effectiveness. Thus, through an intermediate step, this study aimed to explore the relationship between supervision and professional effectiveness. An original questionnaire, which underwent a pretest, was mailed to 198 social workers in the Ministry of Social Services and Housing. A 67% response rate was obtained. Data was gathered regarding the context in which supervision takes place, its functional orientation, the supervision relationship, and the well-being of the worker. While the findings provide a useful descriptive profile of the manner in which supervision is practised, no significant correlation was demonstrated between supervision practice and worker well-being, as operationalized here. The descriptive profile is discussed in terms of the literature underlying the research, and implications for practice are addressed.Arts, Faculty of
Social Work, School of
Graduate
34
Pelser, Magdalena Francina. "Supervisie in maatskaplike werk : riglyne vir die praktyk (Afrikaans)." Thesis, Pretoria : [s.n.], 1988. http://upetd.up.ac.za/thesis/available/etd-02242010-151211.
Full text
35
Engelbrecht, Lambert K. "Die toepassing van die ondersteuningsfunksie in supervisie aan voorgraadse maatskaplikewerkstudente." Thesis, Stellenbosch : Stellenbosch University, 1995. http://hdl.handle.net/10019.1/54722.
Full textAbstract:
Thesis (MA)--Stellenbosch University, 1995.Een kopie mikrofiche.
ENGLISH ABSTRACT: The application of the support function in supervision of undergraduate students in social work liberates the students' emotional energy in order to contribute to the success of the students. To be a source of support to the students, the supervisor must be aware of the possible causes of stress, the students' reaction thereto and methods in which they could deal with it. This exploratory study endeavours to create a scientifically based framework for the application of the support function in supervision of undergraduate students in social work in order to deal with stress. The causes of, reaction towards and ways in which undergraduate students in social work deal with stress were determined by means of questionnaires and described in terms of the students' personalities and their unique circumstances, their contact with the client system and supervision of the students. The respondents were 60 undergraduate students in social work. Conclusions and recommendations were made which focussed, amongst others, on the development of knowledge regarding the application of the support function in supervision, pro-active support, communication during support and application of the support function with regard to the practice education of the students. The framework of this research can be utilised by supervisors for effective supervision of undergraduate students in social work.
AFRIKAANSE OPSOMMING: Die toepassing van die ondersteuningsfunksie in supervisie aan voorgraadse maatskaplikewerkstudente stel die studente se emosionele energie vry ten einde tot suksesvolle studente by te dra. Om 'n bron van ondersteuning vir studente te wees, moet die supervisor bewus wees van die moontlike oorsake van stres, die studente se reaksies daarop en die wyses waarop stres hanteer kan word. Hierdie verkennende studie het ten doel om 'n wetenskaplik gefundeerde raamwerk daar te stel vir die toepassing van die ondersteuningsfunksie in supervisie aan voorgraadse maatskaplikewerkstudente ten einde stres te hanteer. Die oorsake, reaksies en hantering van voorgraadse maatskaplikewerkstudente se stres is deur middel van vraelyste bepaal en in terme van die studente se persoonlikheid en omstandighede, hulle kontak met die klientsisteem en supervisie aan die studente beskryf. Die respondente het uit 60 voorgraadse maatskaplikewerkstudente bestaan. Gevolgtrekkings en aanbevelings is gemaak wat onder andere gefokus het op ontwikkeling van kennis oor die toepassing van die ondersteuningsfunksie in supervisie, pro-aktiewe ondersteuning, kommunikasie tydens ondersteuning en toepassing van die ondersteuningsfunksie met betrekking tot studente se praktykopleiding. Die raamwerk van hierdie navorsingsverslag sal deur supervisors vir effektiewe supervisie aan voorgraadse maatskaplikewerkstudente benut kan word.
36
Csikortos, Shanna. "Job Satisfaction, Organizational Commitment, and Perceived Social Support Among Virtual Workers." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6316.
Full textAbstract:
This study investigated whether the percentage of time that weekly employees spend in virtual workspaces is related to job satisfaction (JS), organizational commitment (OC), perceived supervisor support (PSS) and perceived coworker support (PCS). One hundred thirty-five virtual workers employed by 1 of 5 large, privately owned companies reported the percentage of their work time spent performing virtual work and completed 4 instruments to measure JS, OC, PSS, and PCS. Data were analyzed using multivariate linear regression, multivariate multiple regression, and multivariate analysis of variance. Results showed that virtual workers who spent 75% or more of their time engaged in virtual work had higher JS, OC, and PSS than virtual workers who spent 25% or less of their work time working virtually. No relationship was found between the percentage of time spent working virtually and PCS. Results were also examined to determine whether gender or age moderated any of the relationships found between the percentage of time working virtually and organizational outcomes. Neither gender nor age moderated the relationships observed. The study results showed that as employee time performing virtual work increases, employee and corporate benefits also increase in large, privately owned companies. The results of the study have several potential implications for positive social change for organizations, employees, and society as a whole by providing information to organizations considering increasing the percentage of time employees spend engaging in virtual work, helping society determine how performing virtual work affects an employee's well-being, potentially providing insight to employees regarding the pros and cons of virtual work.
37
Walker, Clare. "Reflections on the newly qualified social worker's journey : from university training to qualified practice." Thesis, Anglia Ruskin University, 2014. http://arro.anglia.ac.uk/347147/.
Full textAbstract:
This qualitative research study explores the experience of graduating social workers making the transition from university training into work as qualified social work practitioners. Most studies in this area look at the practice readiness of the newly qualified professional. This study looks at the participants’ experience in the work place. How do participants experience this journey of transition? What skills, particularly reflective practice and supervision, learned in training, are important to them? Eight graduates were interviewed three times as they began to practice, after six months and at the end of year one. Four people worked in children’s services, four in adult services. The methodology adopted for this research was Interpretative Phenomenological Analysis (IPA). These findings suggest there is a process of transition that has three strands, phased development, a professional strand and a psychological /emotional strand. These strands are unique and taken together give a holistic view of an individual’s journey of transition. Across the eight participants there were commonalities and divergences between transition experiences. However a model of transition did emerge which may be applicable to other professional spheres. Reflective practice and supervision appear to be key elements of a newly qualified social workers practice. All participants received supervision; for the majority supervision was focused on case discussions and the social workers decision making: Little place was given to reflection on practice this was seen as an activity that worker’s carried out on their own in their car following a home visit, or on the way home at the end of the working day. There was no clear model of reflective practice used. A further finding concerns the methodology IPA, particularly this researcher’s experience of bracketing and research journaling as part of the research process.
38
Turner, Avis W. "A Study of the Correlation Between Job Satisfaction and Organizational Characteristics, Job Task Factors and Personal Characteristics among Social Work Supervisors and Administrators in the United States." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 2018. http://digitalcommons.auctr.edu/cauetds/164.
Full textAbstract:
This study explores which factors are better predictors of job satisfaction by measuring the relationship between job satisfaction and organizational characteristics; job satisfaction and job task factors; and job satisfaction and personal characteristics among social work supervisors and administrators in the United States. The Afrocentric paradigm, which has the potential to address human conditions regardless of worker race, ethnicity, gender, social or geographical location, provides understanding for how social work supervisors and administrators utilize resources and roles to increase leader job satisfaction rates. An Afrocentric approach is used in this study to show how social work supervisors and administrators can be effective change agents and active participants in promoting levels of satisfaction, and in advancing the importance of leadership initiatives that focus on increasing leader job satisfaction rates. The Afrocentric paradigm provides a means for reducing stress levels and countering the negative images and challenges that prevent worker’s functioning at their highest potential. The merits of this study provide organizations an opportunity to draw from social work supervisors’ and administrators’ experiences to establish new ways to respond to the social service executive management challenge of maintaining stable social work leader job satisfaction rates.
.
39
Santos, Michelle Florine. "A case study of supervisor-employee communication and the link to program quality." Scholarly Commons, 2007. https://scholarlycommons.pacific.edu/uop_etds/656.
Full textAbstract:
This case study investigated the quality of supervisor- employee communication and its impact on employee job satisfaction, self-esteem and trust, as well as the link to program quality in a center-based childcare setting. Three research questions guided the study with the purpose of examining communication as a means to improve job satisfaction, diminish staff turnover and strengthen program quality.
Fifteen employees from a non-profit childcare center in San Joaquin County volunteered for the study. Data was collected from face to face and telephone interviews. Transcripts of the interviews revealed three themes- feedback, active listening and supervisor support. Responses were coded and categorized by theme, and then each theme was sorted into high quality supervisor communication responses and low quality supervisor communication responses.
High quality supervisor communication was characterized by frequent and constructive feedback, self-motivation, openness and freedom to speak. The results of the study indicated high quality supervisor communication increased job satisfaction. Low quality supervisor communication was characterized by minimal feedback, the perception of favoritism, interference of work routine, low morale and increased absenteeism. The study found low quality supervisor communication hindered job satisfaction.
The results of the study indicated that high quality communication between supervisor and employee had a positive impact on job performance, job satisfaction and organizational outcomes. Feedback, active listening and support were important communication behaviors sustaining job satisfaction. Passion for children proved to be intrinsic motivation to enhance program quality. Suggestions for developing program quality are provided.
40
Ojha, Mamta U. "JOB DEMANDS, SOCIAL SUPPORT, AND WORK-FAMILY CONFLICT: A COMPARATIVE STUDY OF IMMIGRANT AND NATIVE WORKERS IN THE UNITED STATES." UKnowledge, 2011. http://uknowledge.uky.edu/gradschool_diss/198.
Full textAbstract:
Over the last five decades, there has been an increase in the number of immigrants coming to and settling in the United States (U.S.). Limited research has explored the job and workplace characteristics that contribute to work-family conflict among immigrant workers. To fill this gap in knowledge this study examines the relationship of job demands, social support and worker characteristics to work-family conflict among immigrant and native workers in the U.S.
Using the 2002 National Study of Changing Workforce (NSCW), this exploratory study identifies the job demands, social support and socio-demographic factors related with time-based, and strain-based, work-family conflict among immigrant (n=157) and native workers (n=165). Four research questions were posited to examine the differences between the immigrant and native workers’ experiences of job demands, workplace social support, and work-family conflict; the relationship between job demands, workplace social support and time-based and strain-based work-family conflict; and the job demands, workplace social support and socio-demographic characteristics that predicted time-based, and strain-based work-family conflict. Independent sample t-tests, cross-tabulations, and stepwise multiple regressions via backward elimination method were used to address specific research questions.
Findings indicate that only two job demands, work schedule and learning requirements, are significantly different between immigrant and native workers. Multivariate analysis suggests that among immigrant workers, workload pressure, total hours worked, and lack of co-worker social support are significantly associated with time-based, work-family conflict; being married, lack of supervisor social support, lack of learning requirements, increased work hours and workload pressure are associated with strain-based, work-family conflict. Among native workers childcare responsibilities, lower levels of income, a job with rotating or split shifts, high workload pressure, increased work hours, and lower learning requirements are associated with time-based work-family conflict. Being younger, having lower supervisor social support, lower learning requirements, higher workload pressure, working at rotating/split shift, and having work role ambiguity are significant predictors of strain-based, work-family conflict among native workers.
Drawing on person-in-environment perspective, this study has implications for social work practice at individual, organizational, and policy levels, and also for work-life research among immigrant working populations.
41
Farquhar, Lisa. "Handledning : En kvalitativ studie om socialarbetares upplevelser av handledningens betydelse inom barn- och familjesektorn i socialtjänsten." Thesis, Linnéuniversitetet, Institutionen för socialt arbete (SA), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-53540.
Full textAbstract:
The aim of this study was to get a better understanding of social workers experiences of supervisions impact on social work with children and families. The two research questions where: Which are social workers needs of supervision? And does social workers perceive supervision as a tool for professional development and learning? The study´s empirical findings were a result of semi-structured interviews with five social workers in the social service department. The study´s theoretical framework was based on two different theories: new institutionalism, which is a specialization within organizational theory, and system theory perspective. The result found that social workers experiences supervision as an opportunity for support and reflection, which encourages them to develop professional skills in their daily work. Supervision had an effect on social workers self-confidence and wellbeing by adding expertise, which gave more structure, energy and stress relief in their work. The interviews also showed that supervision had a direct impact on the interaction and the team climate within a working group. However, certain terms and conditions must have been considered to call supervision successful. The supervisors responsibility to lead, see the groups needs and have an over all perspective was mentioned as one condition for good supervision. Another term was that the group cooperated and showed professionalism and respect towards one another. It was very important that supervision took place in a safe environment and that all group members felt trust towards their colleagues and supervisor. This way they where able to learn from each others experiences and show vulnerability and emotions which could contribute to reflection and professional development. Furthermore, social workers emphasise supervision as positive and a necessary tool in order to achieve an efficient and well functioning workplace.
42
Jeftha, Ellen Magdalena. "Die toepassing van die ondersteuningsfunksie in supervisie aan maatskaplike werkers in 'n geestesgesondheidsopset." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52230.
Full textAbstract:
Thesis (M Social Work)--Stellenbosch University, 2001.ENGLISH ABSTRACT: This study attempts to investigate the sources of stress and burnout in the social work profession and specifically in mental health settings. In order to achieve this, a literature study is undertaken which identified the sources of stress and burnout as external and internal stresses. External stresses can be identified as the administrative function of supervision, the educational function of supervision, and the relationship between the supervisor, the social worker and the client, aspects in the social work profession and the organisation. The personality and gender of the social worker are discussed as internal sources of stress. Social workers' experiences of stress and burnout are explored against the background of the socio-economic and political changes after the first democratic election in 1994 in South Africa. The literature review also indicated that there are peculiar stresses in mental health settings due to the clients' mental conditions. An exploratory study was undertaken in which 17 social workers in the Peninsula, working in mental health settings, participated. Information on the research topic was obtained by means of anonymous questionnaires. A group interview was arranged to ensure that all the questionnaires were received. It was found that since the 1994 democratic election, social workers worked under more stressful circumstances due to limited resources, restructuring, decreased manpower, a higher caseload, deinstitutionalisation of mental patients and an increased amount of uncertainty with regard to job security. Aspects in the social work profession that caused the most stress were identified as insufficient salaries and limited opportunities for promotion. The participants revealed uncertainty with regard to their future in the social work profession. Social workers acknowledge the importance of the supportive function of supervision but are also of the opinion that individuals should take responsibility to address burnout. Strategies that can be used by the social worker, the organisation and the supervisor to address burnout, are discussed. On the basis of the results and conclusion of the study, recommendations are made to supervisors, as well as further research.
AFRIKAANSE OPSOMMING: In hierdie studie word ondersoek ingestel na die bronne van stres en uitbranding in die maatskaplikewerkberoep en spesifiek in 'n geestesgesondheidsopset. Ten einde hierin te slaag, word 'n literatuurstudie onderneem en word die bronne van stres en uitbranding geïdentifiseer as eksterne stressors soos byvoorbeeld die administratiewe funksie van supervisie, die onderrrigfunksie van supervisie, die verhouding tussen die supervisor en die maatskaplike werker, die klientsisteem, aspekte in die maatskaplikewerkberoep en die organisasie, en interne stressors waaronder die maatskaplike werker se persoonlikheid en geslag bespreek is. Die sosio-ekonomiese en politieke veranderinge wat ingetree het na die eerste demokratiese verkiesing in 1994 in Suid-Afrika is in ag geneem en maatskaplike werkers se belewing van stres en uitbranding is teen hierdie agtergrond verder ge-eksploreer. Die literatuurstudie dui aan dat eiesoortige stressors in 'n geestesgesondheidsopset bestaan wat hoofsaaklik verband hou met die unieke kliëntsisteem en hul siektestoestand. 'n Verkennende studie is onderneem waartydens maatskaplike werkers in die skiereiland wat in 'n geestesgesondheidsopset werk, betrek is. Inligting is bekom deur middel van anonieme vraelyste. 'n Groeponderhoud het verseker dat al die vraelyste terug ontvang is. Daar is bevind dat maatskaplike werkers onder meer stresvolle omstandighede voor die 1994 verkiesing vanwee beperkte hulpbronne, herstrukturering, verminderde mannekrag, verhoogde gevalleladings, deïnstitusionalisering van pasiënte en groter onsekerheid met betrekking tot werksekuriteit. Aspekte in die maatskaplikewerkberoep wat die meeste stres veroorsaak is onder andere onvoldoende vergoeding en beperkte bevorderingsgeleenthede. Die respondente weerspieël 'n onsekerheid met betrekking tot hul toekoms in die beroep. Maatskaplike werkers erken die belangrikheid van die ondersteuningsfunksie in supervisie, maar is ook van mening dat individue 'n verantwoordelikheid het om self uitbranding aan te spreek. Strategieë wat die maatskaplike werker, die organisasie en die supervisor kan aanwend om uitbranding aan te spreek word derhalwe bespreek. In die lig van die bevindinge van die ondersoek, word aanbevelings aan supervisors gemaak ten opsigte van verdere navorsing.
43
Kok, Magdelena Cornelia. "The availability of foster care resources in the Free State Province : a social work assessment / by M. Kok." Thesis, North-West University, 2012. http://hdl.handle.net/10394/9779.
Full textAbstract:
A large number of children find themselves in foster care situations in South Africa with placements that have to be monitored by social workers. This is a demanding task, given the nature of foster placements and the high caseloads of social workers responsible for monitoring of foster placements.
Although a wealth of information on resource management is to be found in the prevailing literature, no comparative volume of information is to be found on foster care resources in child welfare in particular. A model for resource management in this field must still be developed.
In view of this and considering the role occupied by the researcher in the Kerklike Maatskaplike Diens: Bloemfontein, Free State, South Africa, it was decided to embark on a research project investigating the use of resources in the field of child welfare, specifically with foster care social workers. The aim of the study is to assess whether adequate resources are available.
The availability and utilisation of resources in the field of child welfare is under-researched and a resource management system for this purpose should still be developed.
The research results indicated that social workers monitoring foster care placements have high caseloads and that resources, even though they are utilised to a certain extent, are not always accessible or effective.
The most important learning needs were related to organisational, community and professional resources that could be considered unrealistic, ineffective, inaccessible and not feasible in most circumstances. Further main challenges are a lack of resources and time, a lack of co-operation from the foster parents and the biological parents respectively and the shortage of foster care social workers in South Africa.Thesis (MSW)--North-West University, Potchefstroom Campus, 2013.
44
Ericson-Lidman, Eva. "The complicated struggle to be a support : meanings of being a co-worker, supervisor and closely connected to a person developing burnout." Doctoral thesis, Umeå universitet, Omvårdnad, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1838.
Full textAbstract:
The overall aim of this thesis is to illuminate meanings of being a co-worker, supervisor and closely connected to a person developing burnout, and to describe perceptions of signs preceding burnout. The thesis comprises four papers and is based on qualitative data. In papers I and II, the data material consisted of interviews with 15 female coworkers of a person developing burnout, in paper III, interviews with 12 supervisors to care providers suffering from burnout, and in paper IV, interviews on two occasions with 5 people closely connected to a person developing burnout. Thematic content analysis (I) and phenomenological-hermeneutic method (II, III, IV) was used to analyse/interpret the interview text. The findings show that the coworkers retrospectively recalled different signs preceding their workmate’s burnout. They describe that their workmate was struggling to manage alone and was showing self-sacrifice. Co-workers also describe that their workmates were struggling to achieve unattainable goals and were becoming distanced and isolated. Finally, the co-workers describe that their workmates were showing signs of falling apart (I). Meanings of being a female co-worker to a person developing burnout are struggling, on the one hand to understand and help the person with symptoms of burnout, and on the other to manage one’s own work. This burdensome situation means that the co-workers are filled with contradictory and frustrating feelings and when the workmate is finally sick-listed, troubled conscience arise in the coworkers (II). Meanings of being a supervisor for care providers suffering from burnout are struggling to help the care provider continue to work, but being responsible for the unit, the supervisors are forced to ensure that the work is carried out. As the situation proceeds, supervisors are trapped in a predicament, unable to help and feeling inadequate. When the care provider is sick-listed, feelings of self-blame arise. When the time comes for rehabilitation the supervisors are once again caught between conflicting demands in a seemingly impossible mission (III). Meanings of being closely connected to a person suffering from burnout are putting one’s life on hold in order to help the person, striving to stand by to the person developing burnout, regardless of one’s own needs. Those closely connected are saving the face of the person developing burnout in order to protect them from stress. As the situation proceeds, those closely connected carry the burden alone in this strained situation and sometimes they are treated with disrespect by the person developing burnout, a situation which reveals their own suffering. Striving to find recuperation engenders troubled conscience. This situation reveals a huge need for support for those closely connected to a person developing burnout (IV). The comprehensive understanding is that meanings of being a co-worker, supervisor and closely connected to a person developing burnout are, on the one hand, a complicated struggle to support the person and on the other to shoulder a heavy burden. They try to do everything they can to help and support the person developing burnout (II-IV), these attempts, however, do not seem to reach through (I-IV). Co-workers describe signs that something is the matter (I), but they (co-workers, supervisors and those closely connected) do not understand what is happening (IIIV). This burdensome situation is full of conflict for those involved, torn between the complicated struggle to support the person developing burnout and to manage this burdensome situation. Faced with their own shortcomings, troubled conscience arises. The comprehensive understanding of the four papers (I-IV) are discussed and reflected on with the help of social support theories and the ideas of the Danish philosopher Lögstrup’s thoughts about the ethical demand.
45
Nascimento, Juciléia Aparecida. "A supervisão de estágio na formação profissional do assistente social: uma análise na Faculdade Paulista de Serviço Social de São Caetano do Sul." Pontifícia Universidade Católica de São Paulo, 2007. https://tede2.pucsp.br/handle/handle/17854.
Full textAbstract:
Made available in DSpace on 2016-04-29T14:17:10Z (GMT). No. of bitstreams: 1
Jucileia Aparecida Nascimento.pdf: 743473 bytes, checksum: d2d2462dc8b9e0b606c11430597ef233 (MD5)
Previous issue date: 2007-10-05Conselho Nacional de Desenvolvimento Científico e Tecnológico
This present study analyzed the process of the apprenticeship s supervision during the professional formation of social works in the College Paulista of Social Work at São Caetano do Sul (FAPSS/SCS), since the implantation of the current curriculum according to the curricular lines indicated by ABEPSS (Brazilian Association of Teaching and Research in Social Work) in the year of 1996. Our research, which has a quality character, involved a documental study of archives and materials of the proper College, such as the conceptions about supervision and apprenticeship; about them, we built a dossier trying to capture different ways to think the issue, in the scope of the thoughts of some authors who had treated this question in the Social Work. As our research s main subjects, we established them as the supervisors of FAPSS/SCS, and with them we had developed the focal group, instrument that allowed us to get more knowledge about the practice of supervision and the possible changes that happened in the apprenticeship s field after the new curriculum. We also had done interviews half structuralized with the representatives of the Department of Apprenticeship to learn about the supervision in the professional formation before and during the implantation of the current curriculum. The most substantive change pointed by the supervisors and which was observed in the FAPSS/SCS, it was the introduction of the monthly workshops, that, although those workshops were indicated as important, they are not enough to reach a bigger approach between the College and the apprenticeship s field, because of the limitations e contradictions in the daily dynamics of the institutions where happens the training period. Another aspect that it is not treated in the curriculum, even though it has been emphasized by the supervisors, it is the need of preparation in the moment of graduation to the exercise of the supervision. Still today, there are many issues that keep worrying the professionals in the moment of the apprenticeship s supervision, indicating the needs to also make it priority in the professional formation of social works, always having in mind the articulation between all the subjects involved in this process
O presente estudo tem como objetivo analisar o processo de supervisão de estágio na formação profissional do assistente social na Faculdade Paulista de Serviço Social de São Caetano do Sul (FAPSS/SCS), a partir da implantação do atual currículo pautado nas diretrizes curriculares propostas pela ABEPSS (Associação Brasileira de Ensino e Pesquisa em Serviço Social) no ano de 1996. Nossa pesquisa, de caráter qualitativo, envolveu um estudo documental, tanto dos arquivos e materiais da própria Faculdade, como das concepções sobre supervisão e estágio; sobre elas, construímos um dossier tentando capturar os diferentes modos de pensar a questão, no âmbito do pensamento de alguns autores que trataram o assunto no Serviço Social. Como sujeitos principais da pesquisa estabelecemos os supervisores da FAPSS/SCS, e com eles desenvolvemos o grupo focal, instrumento que favoreceu a obtenção de maiores conhecimentos sobre a prática da supervisão e as possíveis mudanças que ocorreram no campo de estágio após o novo currículo. Realizamos também, entrevistas semi-estruturadas com as representantes do Departamento de Estágio para apreendermos a supervisão na formação profissional antes e durante a implantação do atual currículo. A mudança substantiva apontada pelas supervisoras e observada na FAPSS/SCS foi a introdução das oficinas mensais, que, embora indicadas como importantes, não são suficientes para imprimir maior aproximação entre Faculdade e campo de estágio devido as limitações e contradições presentes na dinâmica cotidiana das instituições campos de estágio. Outro aspecto que não é tratado no currículo, mas bastante enfatizado pelas supervisoras é a necessidade da preparação formativa para o exercício da supervisão. Ainda hoje são muitas as inquietações que permeiam o exercício da supervisão de estágio, indicando a necessidade de torná-la também prioridade na formação profissional do assistente social, a partir da articulação entre todos os sujeitos envolvidos nesse processo
46
Sikhitha, Thivhusiwi Maureen. "Supervision expectations of workers in Vhembe District of Limpopo Province." Thesis, 2018. http://hdl.handle.net/10386/2233.
Full textAbstract:
Thesis (Ph.D. (Social work)) -- University of Limpopo, 2018The aim of this study as borne by the topic, was to ascertain the supervision expectations of social workers in Vhembe District of Limpopo Province. The unit of the study were social workers employed by the Vhembe District Department of Social Development (Vhembe DSD or DSD) only. The study excluded social workers who were employed by the Non-Governmental Organisations (NGOs) or in any other capacity outside of the DSD. The data collection consisted of two phases; that is, firstly, a survey questionnaire which was administered to two hundred and five (N=205) social workers. The second phase consisted of structured interviews with ten (10) social work supervisors, and ten (10) supervisees. The structured interviews were meant to strengthen the quantitative data from the survey. The DSD‟s planning documents such as the Strategic Plan 2015-2020, the Annual Performance Plan 2016/2017 (APP) the Vhembe DSD Operational Plan 2016/2017(OPS Plan) and other documents were also studied to explain the themes that arose from the structured interviews. The document study provided a third stream of data collection. Large quantitative data was collected from the two hundred and five (N=205) social workers who voluntarily accepted to participate in the first part of study. The survey data collection covered the 9 sections on the questionnaire to determine the needs, these are; A. Demographics, B. Supervision Infrastructure, C. Purpose of Supervision, D. Process of Supervision, E. Types, Styles and Models of Supervision, F. Supervision Outcomes, G. Self-Evaluation, H. Readiness when first entered the work environment, I. Additional comments.The quantitative findings showed that the experience of supervision was not uniform among Vhembe District social workers in terms of their baseline supervision experiences and expectations. Apart from the supervision experiences being uneven, they also deviated considerably from the prescribed supervision norms in South Africa. Both the quantitative and qualitative aspects of the data have shown that supervision was not taking place as prescribed in the Norms and Standards (2011) and the Supervision Framework (2012), or it was not taking place at all in Vhembe District. The practice of supervision had diminished because the scope of practice of social work within the DSD has been reduced or downscaled. There was a tendency to shift the focus of social work services towards management of services rather than the provision of services to clients. Such management was mainly seen in the planning and reporting of services rendered where the emphasis was on the numerical targets rather than on the impact or quality of social work services rendered. The limitation of scope for social work and supervision practice resulted because the managerial focus tended to undermine professional focus and values of social work.The reduction of scope for social work and supervision was mainly due to structural misalignment between the vision, mission and the programme and budget structure of the DSD, both at the Head Office and in Vhembe District. The programmes that were meant to support and sustain professional matters, such as supervision and training; were either non-existent, not funded, or not funded at the correct levels or they lacked the human resources to drive them.The management focus also led to fewer supervisors being appointed. At the time of commencement of the data collection (ie., August 2016), there were only thirteen (N=13) substantively appointed supervisors to a population of more than three hundred social workers in Vhembe DSD. The poor supply and utilisation of supervisors was also caused by the DSD‟s failure to implement Resolution 1 of 2009 of the Health and Social Development Bargaining Council which regulate career paths for social workers in terms of the Occupation Specific Dispensation (OSD). The non-compliance with Resolution 1 of 2009 was also compounded by the failure of the DSD to provide work tools for the social workers. These are work tools such as vehicles to conduct home visits, computers and printers to prepare the reports and telephones to manage the daily operations of the work. The lack of work tools leads to low work output, and poor service rendering to the clients. Recommendations were made in terms of the short-term „low hanging fruits‟ actions that the DSD could immediately address, and other more medium-term changes to the organisational structure that can be linked to the DSD‟s planning cycle. The short term recommendations included the conducting of audit to establish the outstanding OSD implementations and the grade promotions of the social workers into senior posts to ready them for supervisory posts, among others. The more medium-term structural recommendations consisted mainly of a proposed supervision model for Vhembe DSD to address the gaps identified in the findings.
Health and Welfare SETA
47
Mboniswa, Motlogelwa Bertha. "Perspectives of social workers regarding supervision in the department of Social Development, Johannesburg." Diss., 2006. http://hdl.handle.net/2263/24673.
Full textAbstract:
Supervision is the process in which the supervisor helps supervisees to use their skills and knowledge to deliver effective services to the clients, thus achieving organisational objectives. For the organisation to render effective and efficient services to their clientele, supervision is necessary to all employees to ensure that they receive the relevant education and support for effective job performance. This study was conducted to explore the perspectives of social workers regarding supervision in the Department of Social Development in Johannesburg. The study was conducted amongst social workers working for the Department of Social Development in Johannesburg. The researcher’s motivation for choice of study emanates from the observation and experience she had regarding supervision during her deployment as a Social worker in the Limpopo Department of Health and Welfare, and during her deployment in the Department of Social Development in Johannesburg. The researcher never received formal supervision, and this resulted in development of interest by the researcher in determining the viewpoints of other social workers regarding supervision within the Department. In undertaking this research, a quantitative approach was utilised to understand the social worker’s perspectives, with the intention of making practical recommendations to the Department of Social Development on how to offer quality supervision. In this context, an applied research method was used as the findings will directly benefit the Department in improving service delivery by social workers by offering them effective supervision. A quantitative-descriptive design was used whereby a questionnaire was used to collect data from the respondents. No sampling was done for this study as all the social workers were made part of the study because of the small population. Relevant ethical procedures were taken into account such as ensuring that the respondents complete a written consent form, Confidentiality and anonymity were guaranteed, and no harm was posed to respondents whether emotionally or physically. Literature review regarding the study of supervision focusing on the functions, methods, roles, phases and model of supervision was done. The researcher consulted various sources to obtain different viewpoints about social work supervision. The study was conducted by distributing 90 questionnaires to the supervisors to give to social workers and only 45 respondents participated in the study. Returned questionnaires were analysed by means of a computer. Data was presented by means of tables, bar chart, graphs, and pie chart. The data was interpreted using the researcher’s viewpoints and the views from the literature. The research findings indicated that social workers regard supervision as necessary and important because they will receive guidance and support in performing their duties. Though the study confirmed that supervision within the Department of Social Development was not formalized, most social workers felt that the supervision they received was effective. This could be attributed to lack of knowledge by social workers on what supervision entails or it could be that the social workers are comfortable with the structure of supervision as it is currently in the Department. It was also revealed by this study that the highest qualification of social workers was a four year B.A. (SW) degree. None of the social workers furthered their studies in MA Supervision. It was found that there was lack of knowledge on supervision process by the supervisee and supervisors. With this lack of knowledge on supervision, it is possible that the social worker’s expectations of the supervisors have diminished, thus impacting on their views about supervision.Dissertation (MSD (Management))--University of Pretoria, 2007.
Social Work and Criminology
unrestricted
48
Maupye, Mpulana Velencia. "Perceptions of newly qualified social workers regarding supervision within the Department of Social Development in the Limpopo province, South Africa." Thesis, 2016. http://hdl.handle.net/10539/20741.
Full textAbstract:
Department of Social Work
School of Human and Community Development
Faculty of Humanities
University of Witwatersrand
In partial fulfilment of the requirement for the degree
MA (Occupational Social Work)
February, 2016Supervision in the social work profession is fundamental to training, as it helps social workers to develop theirprofessional capabilities and improves their skills and knowledge of rendering quality services to clients. Lack of supervision for newly qualified social workers may compromise the quality of services received by clients.Effective supervision is associated with good quality service to clients, increased professional development and greaterjob satisfaction for social workers. A qualitative study was conducted with a sample of 20 newly qualified social workers employed at the Department of Social Development in Waterberg District of the Limpopo Province where individual supervision is the most commonly used method of supervision. The aim of the study was to explore the perceptions and experiences of newly qualified social workers regarding supervision at their workplaces. The data was collected through semi-structured interviews, using semi-structured interview schedule, and analysed using thematic content analysis. The non-probability and purposive sampling was applied. The main findings were that the newly qualified social workers recognisedmany of the strengths of the Department of Social Development Supervision Framework which included: ethics, a supervision contract, professional development and compliance with the Framework. The data analysed also revealed that supervision within the DSD is not conducted in compliance with the Supervision Framework and various factors affecting the quality of supervision in the Department were highlighted. This report concludes with a brief discussion of the findings and recommendations.
49
Chanyandura, Ropafadzo. "Exploring the experiences of the child protection social workers in Johannesburg regarding supervision." Thesis, 2016. http://hdl.handle.net/10539/21838.
Full textAbstract:
The Department of Social Work,
School of Human and Community Development,
Faculty of Humanities,
the University of the Witwatersrand,
in partial fulfilment of the requirements
for the degree Master of Arts in the field of Social DevelopmentThe social work profession has long regarded professional supervision as central to the maintenance of best practices and has taken a leadership role in asserting the significance of supervision in human service settings. The goal of the study was to explore the experiences of child protection social workers with regards to supervision. The study utilized a qualitative research approach. Through a case study design, the researcher explored the experiences of a purposively sampled group of child protection social workers in Johannesburg on supervision. The researcher gathered qualitative data by carrying out face to face interviews with a total sample of twelve participants drawn from two child protection organizations based in the Johannesburg area. The study established that group supervision, individual supervision and peer supervision are the three main types of supervision utilised by child protection organisations, with group supervision being the most commonly used method. Furthermore, the study discovered that supervision plays three main functions in the work of child protection social workers, namely educational, supportive and administrative functions. The study also exposed numerous challenges faced by child protection social workers in their supervision of their daily work. In view of the study’s findings and conclusions in relation to the experiences of child protection social workers in supervision, the researcher proposes that child protection organisations need to utilise the most effective types of supervision which are beneficial to both the organisation and, more importantly, the clients they serve.
GR2017
50
Hunter, Kirsty Anne. "Supervision - the power to save? an exploration of the role supervision can play in a social worker's decision to resign in the child protection field." Thesis, 2016. http://hdl.handle.net/10539/22591.
Full textAbstract:
A report on a study project presented to the Department of Social Work, School of Human and Community Development, Faculty of Humanities, University of the Witwatersrand in partial fulfilment of the requirements for the Master of Arts by course work and research report in Occupational Social Work. September 2016.Social work in South Africa is challenged by high caseloads, dangerous working environments and poor remuneration (Social Work Indaba, 2015). These challenges combined with high voluntary staff turnover rates (40.4% in 2006) have negative consequences for the protection of South Africa`s vulnerable children (Earle-Malleson (2009). In this context, supervision is often proposed as a potential cure-all for the tensions in social work. This study utilises an instrumental case study design to describe and explore child protection social workers’ perceptions of supervision and retention. The key aim of the study is to interrogate the role of effective social work supervision on a social worker’s decision to leave the employment of a child protection organisation in Gauteng. Twelve participants were identified through a combination of purposive and snowball sampling. Utilising a semi structured interview schedule, face to face interviews were conducted with each participant. The data obtained from the interviews was transcribed and analysed thematically. The research findings yielded concerning results on the supervision the participants had received with only 25% of the participants indicating that they found their supervision supportive and educational. High levels of organisational disengagement were noted, which created an organisational climate of neglect. This contributed indirectly to ten participant’s decision to resign as a lack of supervision heightened their frustrations with the system and their increased perceptions of child protection work as monotonous. A lack of a supportive and educational focus also closed off opportunities for participants to grow as social workers and learn adaptive coping skills. This led to some participants feeling emotionally overwhelmed. Both of these factors were cited as reasons for exiting child protection organisations. These findings reaffirm the importance of supervision as a reflexive process and provide insight into the targeting of interventions aimed at retaining child protection social workers in South Africa. Keywords: Child protection; retention; effective supervision; job embeddedness; social worker; disengagement; voluntary staff turnover
GR2017