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Academic literature on the topic 'Sociotechnical context'
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Journal articles on the topic "Sociotechnical context"
1
Monteiro Cavalieri Barbosa, Adriane, and Manoel Carlos Pego Saisse. "Hybrid project management for sociotechnical digital transformation context." Brazilian Journal of Operations & Production Management 16, no. 2 (2019): 316–32. http://dx.doi.org/10.14488/bjopm.2019.v16.n2.a12.
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Goal: The path to implement Digital Transformation (DT) in modern industries is far from clear, particularly in Brazil. From the point of view of operations management, authors developed a Conceptual Framework (CF) to support DT implementation in Discrete Manufacturing Industries (DMI). The CF applies knowledge management, hybrid project management (HPM) and Sociotechnical values to implement DT, using New Product Development (NPD) as a ground. The work aims to depict the HPM approach of this CF.
 Design / Methodology / Approach: this is a qualitative research based on a systematic literature review carried out over a period of five years. It was performed in the Web of Science database, applying PRISMA flowchart, to evaluate which project management models, addressed in the literature, are more suitable for DT implementation projects in light of sociotechnical and innovation-shared-values approach.
 Results: A Hybrid “Stage-Gate – Agile - Design Thinking” project management model to support DT implementation in DMI. This is a preliminary proposal that can be explored in future empirical research.
 Limitations of the investigation: Some quality papers may have been left out due to the research methodology.
 Practical implications: The CF can be applied by professionals to support Digital Transformation while incorporating sociotechnical values and reducing the excessive technological bias in NPD projects.
 Originality/Value: The authors propose a new Digital Transformation (DT) approach, named Sociotechnical Digital Transformation (SDT) and an HPM to support DT in light of a Sociotechnical approach.
2
Ehsan, Upol, Koustuv Saha, Munmun De Choudhury, and Mark O. Riedl. "Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAI." Proceedings of the ACM on Human-Computer Interaction 7, CSCW1 (2023): 1–32. http://dx.doi.org/10.1145/3579467.
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Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the sociotechnical gap-divide between the technical affordances and the social needs. However, charting this gap is challenging. In the context of XAI, we argue that charting the gap improves our problem understanding, which can reflexively provide actionable insights to improve explainability. Utilizing two case studies in distinct domains, we empirically derive a framework that facilitates systematic charting of the sociotechnical gap by connecting AI guidelines in the context of XAI and elucidating how to use them to address the gap. We apply the framework to a third case in a new domain, showcasing its affordances. Finally, we discuss conceptual implications of the framework, share practical considerations in its operationalization, and offer guidance on transferring it to new contexts. By making conceptual and practical contributions to understanding the sociotechnical gap in XAI, the framework expands the XAI design space.
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Witte, Thomas E. F., Jessica Schwarz, and Verena Nitsch. "On the Importance of Embodiment for Artificial Design Intelligence in the Context of Sociotechnical Systems." IOP Conference Series: Materials Science and Engineering 1261, no. 1 (2022): 012025. http://dx.doi.org/10.1088/1757-899x/1261/1/012025.
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Abstract Artificial intelligence methods are increasingly used in the design of sociotechnical systems. The design of such systems can be described as an ill-defined problem. The problem space often changes while working on a design solution. Further, an anticipation of future system states is challenging, because of possible changes of organisational, technological or other environmental aspects during the lifecycle of a sociotechnical system. Embodied artificial intelligence can help to structure the problem space. It can also act as a feedback mechanism of the inner workings of a system and its surroundings for a designer. Therefore, this short article discusses the emphasis of embodied artificial intelligence for the theory of design in the context of sociotechnical systems and its implications.
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Reutter, Lisa. "Constraining context: Situating datafication in public administration." New Media & Society 24, no. 4 (2022): 903–21. http://dx.doi.org/10.1177/14614448221079029.
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The imaginary of data-driven public administration promises a more effective and knowing public sector. At the same time, corporate practices of datafication are often hidden behind closed doors. Critical algorithm studies, therefore, struggle to access and explore these practices, to produce situated accounts of datafication and possible entry points to reconfigure the emerging data-driven society. This article offers a unique empirical account of the inner workings of data-driven public administration, asking the overall question of how sociotechnical imaginaries of datafication are constrained in the context of public administration. Teams working on datafication in two Norwegian public sector entities have been followed and interviewed over the course of 2 years (2018–2020). While sociotechnical imaginaries thrive in organizational culture and policy discourse alike, the observed data teams struggle to realize data assemblages due to a variety of structural and institutional constraints.
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Jiang, Huaxiong, Stan Geertman, and Patrick Witte. "A Sociotechnical Framework for Smart Urban Governance." International Journal of E-Planning Research 9, no. 1 (2020): 1–19. http://dx.doi.org/10.4018/ijepr.2020010101.
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Over the past decade, the dominant entrepreneurial form of urban governance has seriously hindered the transformation of cities by neglecting the role of urban contexts in shaping governance structures and outcomes. To promote alternatives, this article presents a sociotechnical framework for smart urban governance. This framework explicitly examines the impacts of urban contexts on the sociotechnical interaction between urban technological innovation and urban governance in the realm of smart cities. Three real-world cases were used to demonstrate how the framework can be applied in different urban contexts. The results show that the alleged smartness in smart urban governance by no means implies the simple acceptance, adoption, and use of technology; instead, it needs to be conditionate. For successful smart urban governance, urban technological innovation should be effectively attuned to the wider urban actors and preexisting urban challenges (i.e., the urban governance process), with a special focus on the urban context.
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Regmi, A. "Dyadic design interface between energy and agriculture: the case of Pinthali micro hydro system in Nepal." Water Science and Technology 47, no. 6 (2003): 193–200. http://dx.doi.org/10.2166/wst.2003.0395.
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Technology, like society, is heterogeneous. It mirrors the context in which it operates. Micro hydro development in Nepal is a rural energy strategy, which relies on technology and innovation and takes place in a specific social context. In designing this energy strategy, both technology and its social context, therefore, need to be considered seriously. In technical design processes, the interplay between the content (technology) and the context (society) needs to be considered, as the outcome will affect the people. For example, the content - micro hydro system - in the domain of the context - agriculture - provides an arena for an integrated water control system. Thus, it is possible to control water for two purposes: to produce power and to provide irrigation. The end product will be “energy” as a “consumptive” output and improved food security as a “productive” output of water. Therefore, within a sociotechnical framework, energy and irrigation become constitutive outputs of the sacrosanct “water”. Thus, the metaphor of power - the “sociotechnical code” of “content” and “context” - can be used with the term “agro-energy” in the design process of micro hydro systems. Evidence suggests that this interaction can lead to a transformed water use system for both productive and consumptive output for the benefit of rural communities.
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Werner, Nicole, Barbara Stanislawski, Katherine Marx, et al. "Getting what they need when they need it." Applied Clinical Informatics 26, no. 01 (2017): 191–205. http://dx.doi.org/10.4338/aci-2016-07-ra-0122.
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SummaryBackground: Consumer health informatics (CHI) such as web-based applications may provide the platform for enabling the over 15 million family caregivers of patients with Alzheimer’s Disease or related dementias the information they need when they need it to support behavioral symptom management. However, for CHI to be successful, it is necessary that it be designed to meet the specific information needs of family caregivers in the context in which caregiving occurs. A sociotechnical systems approach to CHI design can help to understand the contextual complexities of family caregiving and account for those complexities in the design of CHI for family caregivers. Objectives: This study used a sociotechnical systems approach to identify barriers to meeting care-givers’ information needs related to the management of dementia-related behavioral symptoms, and to derive design implications that overcome barriers for caregiver-focused web-based platforms. We have subsequently used these design implications to inform the development of a web-based platform, WeCareAdvisor,TM which provides caregivers with information and an algorithm by which to identify and manage behavioral symptoms for which they seek management strategies.Methods: We conducted 4 focus groups with family caregivers (N=26) in a Midwestern state. Qualitative content analysis of the data was guided by a sociotechnical systems framework. Results: We identified nine categories of barriers that family caregivers confront in obtaining needed information about behavioral symptom management from which we extrapolated design implications for a web-based platform. Based on interactions within the sociotechnical system, three critical information needs were identified: 1) timely access to information, 2) access to information that is tailored or specific to caregiver’s needs and contexts, and 3) usable information that can directly inform how caregivers’ manage behaviors.Conclusions: The sociotechnical system framework is a useful approach for identifying information needs of family caregivers to inform design of web-based platforms that are user-centered.
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Cardoso, Joana L. F. P., Donna H. Rhodes, and Eric Rebentisch. "Enterprise Digital Transformation using a Sociotechnical System Approach." INCOSE International Symposium 33, no. 1 (2023): 448–62. http://dx.doi.org/10.1002/iis2.13032.
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AbstractDigital transformation is gaining increased attention due to its potential to change the way companies operate and unveil new business strategies. In consideration of the fact that digital transformations occur under specific sociotechnical environments and with particular intentions, success highly depends on the ability of companies to explicitly characterize their sociotechnical context and intended transformation. This paper sheds some light on how companies might approach digital transformation efforts through an enterprise‐level sociotechnical system approach that centers on digital twins and model‐based methods. Research findings and intervention strategies are derived from observations and interviews on ongoing projects, supplemented by findings from the literature. Core systems engineering analysis methods such as Concept of Operations analyses are part of such strategies given their potential to accelerate the sociotechnical system redesign cycle and generate actionable decisions toward digital transformation. A sociotechnical system analysis framework intended to guide organizations in developing their strategic approaches for adopting digital twins as transformation strategy is also shared. This framework and the entire paper assert the importance of taking a sociotechnical system perspective in defining, designing, and implementing a digital transformation.
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Hockenhull, Michael, and Marisa Leavitt Cohn. "Hot air and corporate sociotechnical imaginaries: Performing and translating digital futures in the Danish tech scene." New Media & Society 23, no. 2 (2021): 302–21. http://dx.doi.org/10.1177/1461444820929319.
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This article analyzes the role of hype in performing and translating corporate sociotechnical imaginaries of digital technologies, into the context of Danish society. Drawing on ethnographic fieldwork of technology events in Denmark, this article proposes “hot air” as a concept to describe how hype for the future performs these imaginaries. This article describes the overlapping sociotechnical imaginaries that dominate these events and the performative effects of hype and its critique, in articulating and translating them. This article makes an empirical and conceptual contribution to the study of sociotechnical imaginaries, in particular, their socio-material performance, the role of corporations in articulating them, and how hype is central to their translation.
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Pereira, Gabriela Viale, Marie Anne Macadar, and Maurício Gregianin Testa. "A Sociotechnical Approach of eGovernment in Developing Countries." International Journal of Systems and Society 3, no. 1 (2016): 67–79. http://dx.doi.org/10.4018/ijss.2016010105.
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In the context of Information and Communication Technology (ICT) for development (ICT4D) the capability approach raises questions about the best way to generate human development outcomes through governments' implementation of ICT, encompassing specific demands of the people. Considering that quality of working life was an emergent value for the sociotechnical supporters and could foster human development, this perspective can also be used to explain the use of ICT in government. This research proposes a conceptual model to explain how governments' implementation of ICT contributes to improved human development through a sociotechnical perspective and its alignment with users' needs and expectations. The contribution of this study is the extending of the ICT4D research in a sociotechnical view and its impact in human development. By including the social context in the model, it emphasizes the differences between countries in different levels of development, the differences between users' demands and the differences in human development outcomes.