Journal articles: 'Soft System Methodology (SSM)'

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Rodriguez-Ulloa, Ricardo, and Alberto Paucar-Caceres. "Soft System Dynamics Methodology (SSDM): Combining Soft Systems Methodology (SSM) and System Dynamics (SD)." Systemic Practice and Action Research 18, no. 3 (June 2005): 303–34. http://dx.doi.org/10.1007/s11213-005-4816-7.

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Wiyanto, Henny. "Application of Soft System Methodology to Visual Assessment Method of Concrete Damage." MEDIA KOMUNIKASI TEKNIK SIPIL 26, no. 1 (July 30, 2020): 52–60. http://dx.doi.org/10.14710/mkts.v26i1.21371.

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Concrete damage on buildings can be interpreted as the presence of a change in the physical state of concrete. Damage can be in the form of change on the concrete surface or loss of concrete quality. To be able to identify the concrete damage condition on a building, inspection and assessment is required. Visual assessment is a method that can be a good first step to identifying the concrete damage condition on a building structure. Visual assessment is limited to concrete surface that can be accessed with visual senses. The goal of the research is to develop the concrete damage assessment method on a building visually that can be accepted by construction industry users in Indonesia with the Soft System Methodology (SSM) approach. Application of the SSM approach in this research uses the Root Definition component, CATWOE analysis, Rich Picture, and Conceptual Model. Result that is obtained from research, is the development concept for a visual method of building damage assessment, based on the seven steps according to SSM. Research results are in the form of a method that can identify and assess concrete damage while determining the concrete damage level on a building visually.

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Ricardianto, Prasadja, Salahudin Rafi, and Muhammad Rifni. "SOFT SYSTEMS METHODOLOGY PADA PENGEMBANGAN BANDAR UDARA PROVINSI SULAWESI BARAT." JURNAL MANAJEMEN TRANSPORTASI DAN LOGISTIK 4, no. 2 (September 11, 2017): 159. http://dx.doi.org/10.25292/j.mtl.v4i2.77.

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The purpose of the study is to identify airport development plan towards Public Transport Policy based on Airport Development Blue Print with Soft System Methodology (SSM) in West Sulawesi Province. The study is qualitative by applying Soft System Methodology (SSM) with root definition component, constructing images known as rich picture and CATWOE six-element analysis. The data is collected by focus group discussions and in-depth interviews using purposive sampling technique. The results show airport development concept based on seven stages of Transport Public Transport Policy on Soft System Methodology (SSM) basis.

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Octasylva, Annuridya. "PENGEMBAGANGAN UMKM TANGERANG SELATAN MELALUI PENDEKATAN SOFT SYSTEM METHODOLOGY." Jurnal IPTEK 5, no. 1 (February 28, 2021): 11–17. http://dx.doi.org/10.31543/jii.v5i1.170.

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Usaha Mikro, Kecil dan Menengah (UMKM) merupakan penggerak perekonomian Indonesia yang memiliki potensi yang besar, guna meningkatkan ekonomi dan kesejahteraan masyarakat. Namun berdasarkan wawancara terhadap pakar , pendamping dan pelaku UMKM, untuk memaksimalkan potensi tersebut masih banyak masalah di lapangan yang perlu diperbaiki. Oleh sebab itu, rumusan masalah pada penelitian ini adalah hal apa saja yang masalah utama yang terjadi pada UMKM di Tangerang Selatan dan strategi apa yang dapat dilakukan untuk pengembangan UMKM Tangerang Selatan. Sehingga tujuan penelitian ini adalah merumuskan alternatif kebijakan pengembangan UMKM di Tangerang Selatan dengan pendekatan SSM. Penelitian ini menggunakan pendekatan soft system methodology (SSM), dimana inti proses pendekatan metode SSM adalah membandingkan antara kondisi nyata yang ada dengan kondisi model yang seharusnya terjadi, sehingga menghasilkan pemahaman lebih baik atas kondisi yang dijadikan objek penelitian. Dari hasil analisa perbandingan terhadap model konseptual dengan model dunia nyata (aktual), dapat disimpulkan bahwa masalah utama yang dihadapi UMKM adalah masih terdapat gap yang besar antara kondisi ideal yang diharapkan dengan kondisi nyata. Strategi yang perlu dilakukan adalah 1.Akademisi perlu mengarahkan risetnya ke riset terapan yang dibutuhkan UMKM/ industri, pengabdian masyarakat yang bersifat insidentil perlu diarahkan menjadi tematik berkelanjutan. 2. Perbankan perlu memberikan pinjaman ringan khusus bagi para UMKM baik dari segi persyaratan maupun suku bunga. 3.Bantuan pemerintah tidak bersifat sepotong-sepotong tidak saling terkait dan pelatihan yang bersifat proyek, tapi perlu pendampingan, yang berkelanjutan. 4.UMKM perlu didorong untuk memiliki jaringan dan motivasi yang kuat hingga mampu bertahan dan menjawab setiap tantangan. 5.UMKM perlu dibantu untuk mampu memenuhi hak konsumen yang sering kali diabaikan, sehingga mampu membangun kepercayaan dan loyalitas pelanggan.

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Savage, A., and J. Mingers. "A framework for linking Soft Systems Methodology (SSM) and Jackson System Development (JSD)." Information Systems Journal 6, no. 2 (April 1996): 109–29. http://dx.doi.org/10.1111/j.1365-2575.1996.tb00008.x.

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Irawan, Santun, and Samsuryadi. "Hybrid Soft System Methodology (SSM) and Becerra Approach for Modeling Knowledge Management System." Journal of Physics: Conference Series 1196 (March 2019): 012055. http://dx.doi.org/10.1088/1742-6596/1196/1/012055.

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Anisarida, An An, Syapril Janizar, and Gary Raya Prima. "THE APPROACH OF SOFT SYSTEMS METHODOLOGY FOR SYSTEM ONLINE MANAGEMENT CONSULTANT CONSTRUCTION." Dinasti International Journal of Digital Business Management 1, no. 3 (April 27, 2020): 353–60. http://dx.doi.org/10.31933/dijdbm.v1i3.239.

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Consultant as a service provider konstrukusi in order to realize its goal to ensure public safety and create a comfort environment of the construction need to organize a system of internal governance of the company. Governance is translated into the stages of the stages in the implementation of Construction Services. Soft Systems Methodology is the methodology suitable to assist the consultant planner. This methodology can explain their purpose and then designing the system of human activity to achieve these goals. The stages that exist in the methodology of SSM consists of 7 stages that starts from the verification problem situation that is not structured through the design of the system of human activity which are expected to help improve the situation. Think the system is a field transdisiplin that appears as a response to the limitations of a technical approach in the process of reduction to solve a certain problem which in this case is attempted to be applied through the SSM as a method in the application of the online management system (OMS) consultant planner construction. Using the approach of Soft Systems Methodology, manufacturing management system online (CSO) will more fully describe the problems that occurred previously.

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Salavati, Sadaf, Anita Mirijamdotter, Patrik Elm, and Miguel Perez. "Coordinated SSM: An Adaptation of the SSM Learning Cycle." Systems 9, no. 3 (June 28, 2021): 49. http://dx.doi.org/10.3390/systems9030049.

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This paper discusses the coordinated use of the Soft Systems Methodology (SSM) learning cycle with additional bodies of knowledge. This approach furthers focused understanding and appreciation for taking action within social systems. Adapting the SSM learning cycle extends the richness of the real-world situation understood from an analytic soft systems perspective to encompass the appreciation of a problematical situation using additional bodies of knowledge to explain and explore. Examples illustrate using SSM to foster learning and improve teaching in a research education practice, in a national level research project and, further, in professional in-service at advanced level education.

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Nikhlis, Neilin, Ade Iriani, and Kristoko Dwi Hartomo. "Soft System Methodology (SSM) Analysis to Increase the Number of Prospective Students." INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 4, no. 1 (February 8, 2020): 63–74. http://dx.doi.org/10.29407/intensif.v4i1.13552.

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The competition between campus, whether it’s a public college and private college in Central Java, is very tight with the increasing number of interested students for prospective students from various regions. The close competition requires many campuses to compete to provide the best facilities and services. The research objective is expected to support the "XY" university promotion strategy to help the university in the knowledge capture process. Data collection was carried out using the group discussion forum (FGD) method with a structured interview process for university leaders, university officials, marketing departments, and students. The technique used in this study is a soft system methodology (SSM). The results of this study model knowledge capture (KC) on the "XY" university promotion strategy and produce knowledge documentation that provides benefits in making policy strategies and has an impact on increasing the number of prospective new college students by optimizing digital marketing.

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Sari, Dwi Wulandari, and Kurnia Gusti Ayu. "The Implementation of Soft System Methodology (SSM) in Designing KJP-Shop Application." International Journal of Computer Trends and Technology 69, no. 3 (March 25, 2021): 14–20. http://dx.doi.org/10.14445/22312803/ijctt-v69i3p104.

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Delbridge, Rachel. "An illustrative application of soft systems methodology (SSM) in a library and information service context." Library Management 29, no. 6/7 (August 13, 2008): 538–55. http://dx.doi.org/10.1108/01435120810894545.

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PurposeThe purpose of this paper is to provide an illustration of the methodological processes and resultant outcomes relating to one theme investigated during an application of soft systems methodology (SSM) in a library and information service (LIS) context, in order to contribute to the explication of the methodology to LIS professionals.Design/methodology/approachA selective but detailed description of the use of SSM is provided in relation to case study research undertaken at a UK law firm, which included, within the framework of SSM, the conduct of interviews with 42 legal and information practitioners.FindingsThe described application of SSM is a demonstration of its use for structuring learning in situations: in this instance, of a developed understanding of stakeholders' views of appropriate LIS activity in a law firm.Research limitations/implicationsThe paper is a selective representation of the first use of SSM by a researcher and demonstrates the methodology's applicability to any situation about which learning is considered to be desirable.Practical implicationsThe paper provides an illustrative application of SSM which may prompt the use of, or may contribute to understanding of, the methodology by LIS practitioners, researchers and educators.Originality/valueThe paper provides an in‐depth illustration of the SSM‐informed processes and outcomes in a novel application area.

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Fatahillah, Fuad, Saryanto Saryanto, and Sawarni Hasibuan. "Perancangan model integrasi manajemen operasi pelayanan tanker menggunakan metode soft system methodology." Operations Excellence: Journal of Applied Industrial Engineering 11, no. 3 (December 10, 2019): 272. http://dx.doi.org/10.22441/oe.v11.3.2019.036.

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These study aims are to design a management model of integrated tanker shipping operations to create the best coordination of the parties involved in tanker shipping operations. The implementation of this model is expected to improve efficiency, effectiveness, and optimization of tanker shipping operations management in decision making appropriate and timely. The method used is the Soft System Methodology (SSM). Data was collected through Focus Group Discussion (FGD), In-Depth Interview (IDI) from experts. Human Activity System (HAS) mapping is done with analysis techniques using CATWOE analysis (Customer, Actor, Transformation, World view, Owner, Environment constraint), the model is designed through the SSM Learning Model which aims to design a Conceptual Model (CM). The management concept model of integrated tanker shipping operations has the implication of minimizing and eliminating cost losses due to claims so that it can reduce the cost of transporting fuel oil significantly so as to provide added value to the Government in carrying out the obligation to supply fuel at affordable economic prices throughout the Indonesian Unitary Territory.

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Fadhil, Rahmat, Qanytah Qanytah, Dwi Yuni Hastati, and Mohamad Syamsul Maarif. "Development Strategy for a Quality Management System of Gayo Coffee Agro-Industry Using Soft Systems Methodology." Periodica Polytechnica Social and Management Sciences 26, no. 2 (August 6, 2018): 168–78. http://dx.doi.org/10.3311/ppso.11341.

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The potential of Gayo coffee production in Aceh Province, Indonesia, has not been thoroughly well optimized, especially the low quality of coffee products and an inadequate quality management. Resulting in a demand of a holistic mapping problem system to elaborate the problem and discover the root and the most suitable solution. This article explains the development strategy for quality management system of Gayo coffee agro-industry using Soft Systems Methodology (SSM) approach. The SSM approach is able to provide solutions for unstructured problems. In this case, it is recommended to initiate an improvement from the farmers and exporters regarding the planning, controlling, and improving the quality under a control of local government, research institutions, and universities. Building a union and tools for the quality observation, control, and improvement is highly needed with a continuous process to achieve a sustainable improvement.

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Hindle, Giles A. "Developing a systemic textual analysis methodology based on the human activity system modelling language of soft systems methodology (SSM)." Systems Research and Behavioral Science 24, no. 6 (November 8, 2007): 599–612. http://dx.doi.org/10.1002/sres.839.

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Chukwunonso, Franklyn. "Soft Systems Methodology (SSM) as a Viable Methodology for Knowledge Engineering: A Literature Review." International Journal of Informatics and Communication Technology (IJ-ICT) 5, no. 1 (April 1, 2016): 1. http://dx.doi.org/10.11591/ijict.v5i1.pp1-10.

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This paper presents a baseline perspective of knowledge engineering (KE) methodologies by taking a critical look at the methodological approaches currently used in knowledge engineering domain. A literature review bordering on; the knowledge role concept, knowledge elicitation techniques, and ontological approaches employed in knowledge engineering for the construction of knowledge-based systems (KBSs) was carried out. Journal and conference articles were sourced from multiple journals and research databases and a multi-step manual cross-checking based on carefully selected extraction and quality criteria were employed. The findings of the study show that the existing methodological approaches employed for constructing KBSs in KE is highly deficient and inefficient for solving KE problems under dynamic and uncertain environments. The paper concludes by presenting a strong argument as to why soft systems methodology is best suited for constructing knowledge base systems (KBS) in a spatially distributed, unstructured and shared domain specific context.

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Damenu, Temesgen Kitaw, and Chris Beaumont. "Analysing information security in a bank using soft systems methodology." Information & Computer Security 25, no. 3 (July 10, 2017): 240–58. http://dx.doi.org/10.1108/ics-07-2016-0053.

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Purpose This paper aims to explore the use of soft systems methodology (SSM) to analyse the socio-technical information security issues in a major bank. Design/methodology/approach Case study research was conducted on a major bank. Semi-structured interviews with a purposive sample of key stakeholders in the business, comprising senior managers, security professionals and branch employees were conducted. Findings SSM was particularly useful for exploring the holistic information security issues, enabling models to be constructed which were valuable analytical tools and easily understood by stakeholders, which increased the receptiveness of the bank, and assisted with member validation. Significant risks were apparent from internal sources with weaknesses in aspects of governance and security culture. Research limitations/implications This research uses a single case study and whilst it cannot be generalised, it identifies potential security issues others may face and solutions they may apply. Practical implications Information security is complex and addresses technical, governance, management and cultural risks. Banking attacks are changing, with greater focus on employees and customers. A systemic approach is required for full consideration. SSM is a suitable approach for such analysis within large organisations. Originality/value This study demonstrates how important benefits can be obtained by using SSM alongside traditional risk assessment approaches to identify holistic security issues. A holistic approach is particularly important given the increasing complexity of the security threat surface. Banking was selected as a case study because it is both critical to society and is a prime target for attack. Furthermore, developing economies are under-represented in information security research, this paper adds to the evidence base. As global finance is highly interconnected, it is important that banks in such economies do not comprise a weak link, and hence, results from this case have value for the industry as a whole.

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Hannaingtyas, Izza. "Model Pengembangan Klinik Berhenti Merokok di Wilayah Tengerang Selatan Menggunakan Pendekatan Soft System Methodology." Jurnal Pengabdian kepada Masyarakat UBJ 4, no. 1 (January 29, 2021): 57–70. http://dx.doi.org/10.31599/jabdimas.v4i1.461.

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Smoking behaviour has become a habit and culture in Indonesian society. According to WHO (2018), Indonesia is the second country with the largest number of smokers among people aged ≥ 15 in the world after France in 2016. The Indonesian Ministry of Health in 2018 stated that the prevalence of smoking was 31.3% in Banten Province, this exceeds the National average of 29.3%. An aim of our analysis was to prevent and reduce smoking behaviour. Public Health Experts has a moral responsibility to overcome problems of smoking behaviour in South Tangerang by “Smoking Cessation Clinic”. They did this analysis by Soft System Methodology (SSM). It can be used to resolved high complexity problem for change habits and culture in society through strategic thinking and solutions. Result analysis of SSM showed that development model Smoking Cessation Clinic program can be held through electronic education activities by the android application. It designed as a media of alternative development to provide online education to the public. It is hoped that there will be routine educational activities that can be carried out by health cadres, so that the Smoking Cessation Clinic program can be socialized and can be utilized optimally to the community. Keywords: Smoking Behaviour, Smoking Cessation Clinic, Soft System Methodology Abstrak Perilaku merokok sudah menjadi kebiasaan dan budaya masyarakat Indonesia. Menurut WHO (2018), Indonesia merupakan negara kedua dengan jumlah perokok terbesar pada penduduk usia ≥ 15 tahun di dunia setelah Perancis pada tahun 2016. Kementerian Kesehatan RI tahun 2018 menyatakan bahwa prevalensi merokok di Provinsi Banten sebesar 31,3%, melebihi rata-rata nasional sebesar 29,3%. Tujuan dari analisis kami adalah untuk mencegah dan mengurangi perilaku merokok. Dokter Spesialis Kesehatan Masyarakat memiliki tanggung jawab moral untuk mengatasi masalah perilaku merokok di Tangerang Selatan melalui "Klinik Berhenti Merokok". Mereka melakukan analisis ini dengan Soft System Methodology (SSM). Ini dapat digunakan untuk memecahkan masalah kompleksitas tinggi untuk mengubah kebiasaan dan budaya dalam masyarakat melalui pemikiran dan solusi strategis. Hasil analisis SSM menunjukkan bahwa model pengembangan program klinik berhenti merokok dapat diimplementasikan melalui kegiatan edukasi elektronik dengan aplikasi android. Ini dirancang sebagai media pengembangan alternatif untuk memberikan pendidikan online kepada publik. Diharapkan ada kegiatan edukasi rutin yang dapat dilakukan oleh kader kesehatan, agar program Klinik Berhenti Merokok dapat tersosialisasi dan dapat dimanfaatkan secara maksimal kepada masyarakat. Kata kunci: Perilaku Merokok, Klinik Berhenti Merokok, Metodologi Soft System

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Hildbrand, Sandra, and Shamim Bodhanya. "Exploring the complexity of sugarcane supply chains via systemic approaches." Kybernetes 46, no. 2 (February 6, 2017): 310–29. http://dx.doi.org/10.1108/k-05-2014-0094.

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Purpose This paper aims to explore the complexity that characterises sugarcane production and supply systems by applying soft systems methodology (SSM) and the viable system model (VSM) based on an interpretive systemic approach. It seeks to understand the extent to which these methodologies may assist in exploring such a complexity. Design/methodology/approach SSM and VSM were combined with qualitative research methods to explore two sugarcane production and supply systems’ potential improvement possibilities. Findings Trust, transparency and communication shortcomings, poor miller–grower relationships, deficient systemic commitment, insular view, milling inefficiencies, sugarcane quality, quantity and consistency shortcomings, the industry setup and the lack of a common driver are core issues. SSM and VSM facilitated a thorough understanding, yet could not address detected deficiencies. Research limitations/implications The research was restricted to two milling areas, and only SSM and VSM were applied. Practical implications Presented findings can be used as a basis to facilitate improvement in sugarcane production and supply systems and to advocate the continuity of holistic considerations. Originality/value Neither SSM nor VSM have been applied in the sugar industry context. The sugarcane production and supply systems have been holistically investigated, and soft issues have been considered.

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Sensuse, Dana Indra, Arfive Gandhi, and Yudho Giri Sucahyo. "Exploring the Soft System Methodology in Development of Knowledge Management Conceptual Model a Sytematic Literature Review." DESIDOC Journal of Library & Information Technology 39, no. 5 (September 12, 2019): 259–66. http://dx.doi.org/10.14429/djlit.39.5.14698.

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Soft System Methodology (SSM) is common guidance to conceptualise Knowledge Management (KM) model since its benefit to handle complex situations. This study highlights SSM implementation on KM conceptual model using Systematic Literature Review (SLR) to produce insights about current implementation and promising chances in the future. This study also concerns on KM conceptual models as created without certain features in many case studies. Many various interpretation can arise to understand how system should work. This situation affected more spending time to validate KM conceptual model with stakeholders. Using SLR, this study criticises the importance of features as provided in eligible articles. Out of 144 articles from 2009 until 2019 as delivered from Scopus query, this study selected 12 articles about SSM on KM. It classified them into several criteria: published year, sector, and related KM life cycle. By mapping them to solve research questions, this study promoted actors, activities, and sequential order of activities as recommended features. By implementing them, KM conceptual model creation can be faster and accepted by stakeholders.

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Sharma, Ravi, Charcy Zhang, Stephen C. Wingreen, Nir Kshetri, and Arnob Zahid. "Design of Blockchain-based Precision Health-Care Using Soft Systems Methodology." Industrial Management & Data Systems 120, no. 3 (December 31, 2019): 608–32. http://dx.doi.org/10.1108/imds-07-2019-0401.

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Purpose The purpose of this paper is to describe the application of soft systems methodology (SSM) to address the problematic situation of low opt-in rates for Precision Health-Care (PHC). Design/methodology/approach The design logic is that when trust is enhanced and compliance is better assured, participants such as patients and their doctors would be more likely to share their medical data and diagnosis for the purpose of precision modeling. Findings The authors present the findings of an empirical study that confronts the design challenge of increasing participant opt-in to a PHC repository of Electronic Medical Records and genetic sequencing. Guided by SSM, the authors formulate design rules for the establishment of a trust-less platform for PHC which incorporates key principles of transparency, traceability and immutability. Research limitations/implications The SSM approach has been criticized for its lack of “rigour” and “replicability”. This is a fallacy in understanding its purpose – theory exploration rather than theory confirmation. Moreover, it is unlikely that quantitative modeling yields any clearer an understanding of complex, socio-technical systems. Practical implications The application of Blockchain, a platform for distributed ledgers, and associated technologies present a feasible approach for resolving the problematic situation of low opt-in rates. Social implications A consequence of low participation is the weak recall and precision of descriptive, predictive and prescriptive analytic models. Factors such as cyber-crime, data violation and the potential for misuse of genetic and medical records have led to a lack of trust from key stakeholders – accessors, participants, miners and regulators – to varying degrees. Originality/value The application of Blockchain as a trust-enabling platform in the domain of an emerging eco-system such as precision health is novel and pioneering.

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Edi, Wicaksono Sarwo, Marimin ., Arief Daryanto, and Imam Teguh Saptono. "PENGEMBANGAN MODEL BISNIS BANK “X” DALAM MENDUKUNG INKLUSI KEUANGAN MENGGUNAKAN KERANGKA KERJA SOFT SYSTEM METHODOLOGY (SSM)." MIX: JURNAL ILMIAH MANAJEMEN 9, no. 1 (February 18, 2019): 223. http://dx.doi.org/10.22441/mix.2019.v9i1.014.

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This research aims to develop a business model for Bank "X", which is a state-owned commercial bank, in supporting financial inclusion for micro and small segments. As a state-owned enterprise Bank “X” has a dual task, besides having to generate profits, it must also required to act as a agent of development. We still need to do more research to find out the most appropriate and effective business model for this area. The business model is mapped by utilizing 9 blocks of business model canvas developed by Osterwalder and Pigneur (2010). The study was conducted using the soft system methodology (SSM) framework according to Checkland (1981), which consists of seven stages. The seven SSM stages include: (1) finding a problem, (2) expressing a problem situation, (3) getting an essential definition, (4) making a conceptual model, (5) comparing it with the real world, (6) determining desirable - feasible change, and (7) suggestions for improvement. By carrying out these seven stages, an operational business model and sub-elements are produced which are the main keys or leverage points in operating a business model

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Rennie, Hamish. "Soft Systems Methodology in Action: The Text for SSM Teachers and Practitioners?" Journal of the Operational Research Society 43, no. 1 (January 1992): 77. http://dx.doi.org/10.2307/2583706.

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Rennie, Hamish. "Soft Systems Methodology in Action: The Text for SSM Teachers and Practitioners?" Journal of the Operational Research Society 43, no. 1 (January 1992): 77–79. http://dx.doi.org/10.1057/jors.1992.14.

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Winter, M. "Problem structuring in project management: an application of soft systems methodology (SSM)." Journal of the Operational Research Society 57, no. 7 (July 2006): 802–12. http://dx.doi.org/10.1057/palgrave.jors.2602050.

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Hardman, Julie, and Alberto Paucar-Caceres. "A Soft Systems Methodology (SSM) Based Framework for Evaluating Managed Learning Environments." Systemic Practice and Action Research 24, no. 2 (August 14, 2010): 165–85. http://dx.doi.org/10.1007/s11213-010-9182-4.

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Kartowisastro, Herudi, and Kyoichi Kijima. "An enriched soft systems methodology (SSM) and its application to cultural conflict under a paternalistic value system." Systems Practice 7, no. 3 (June 1994): 241–53. http://dx.doi.org/10.1007/bf02169173.

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Suryawan, Brilyan Hendra, and Petrus Mursanto. "Rancangan Standar Operasional Prosedur (SOP) Requirement Engineering Menggunakan Soft System Methodology." Syntax Idea 3, no. 2 (February 20, 2021): 263. http://dx.doi.org/10.36418/syntax-idea.v3i2.1039.

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Sebuah rancangan Standar Operasional Prosedur (SOP) requirement engineering pada pengembangan perangkat lunak di LIPI telah disusun. LIPI merupakan Lembaga Pemerintah Non Kementerian yang bertugas untuk melakukan riset di bidang ilmu pengetahuan. SOP requirement engineering disusun menggunakan Soft System Methodology (SSM) dan Scrum sebagai framework pengembangan perangkat lunak yang digunakan. Scrum merupakan bagian dari metode Agile yang sangat cepat terhadap perubahan. SOP ini disusun berdasarkan studi literatur, SBOK™ Guide sebagai Best Practice, dan penelitian sebelumnya yang relevan sebagai acuan untuk menentukan tahap requirement engineering pada Scrum. Metode yang digunakan pada penelitan ini adalah metode kualitatif. Metode pengumpulan data pada penelitian ini dilakukan dengan wawancara, FGD, studi dokumen, dan observasi. Analisis tematik digunakan sebagai metode dalam pengolahan datanya. Hasil rancangan SOP requirement engineering ditujukan sebagai petunjuk atau pedoman standar dalam menyusun requirement engineering pada pengembangan perangat lunak di LIPI. Dengan dihasilkannya rancangan SOP requirement engineering ini, diharapkan perangat lunak yang dihasilkan menjadi berkualitas dan sesuai dengan kebutuhan pengguna.

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Khayame, Houda A., and Mona M. Abdeljawad. "Systems Thinking in Upstream Social Marketing: Using Soft Systems Methodology to Improve Midwifery Policy in Jordan." Social Marketing Quarterly 26, no. 2 (June 2020): 167–83. http://dx.doi.org/10.1177/1524500420925810.

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Background: Despite being acknowledged worldwide as essential maternal care providers, midwives remain marginalized in the Jordanian healthcare system. Further, considering Jordan’s goal to achieve a total fertility rate of 2.1 by 2030 and Jordanian women’s preference for female providers, enhancing midwives’ role could significantly promote the use of reproductive health and family planning services. Focus of the Article: We report on opportunities created by opening the boundary of our social marketing understanding to systems thinking in practice (STiP), using soft systems methodology (SSM) to engage with the complex situation of midwifery policy in Jordan. Research Question: In what ways could STiP benefit upstream social marketing interventions? We attempt to answer this question from the perspective of an SSM action research in Jordan. Program Design/Approach: The intervention combines stakeholder analysis and evidence-based policy with an SSM seven-stage cycle. We analyze the compatibility of SSM with social marketing through the NSMC’s eight benchmark criteria. Importance to the Social Marketing Field: The case offers to learn experientially about the relevance of a systems’ approach to complement social marketing frameworks. Drawing from the practical application of SSM, this study suggests that using systems’ tools in social marketing interventions might significantly contribute to achieving intended behavioral outcomes. Methods: Gordon’s alternative framework for upstream social marketing, “advocacy, relationship building and stakeholders’ engagement,” was enacted through the SSM’s seven stages. Research findings provided advocacy arguments. Rich pictures, conceptual modeling, and the CATWOE exercise fostered relationship building and stakeholders’ engagement toward the accommodation stage. Results: At the systematic level, that is, the linear chain of programmatic activities, the policy objective was achieved with an amended Law submitted to the Parliament for debate. At the systemic level, that is, the dynamic relationships among stakeholders, the social learning that emerged during the SSM process reduced policymakers’ resistance and fostered their collective action. Recommendations for Research or Practice: Social marketers can benefit from further experimentation with systems’ approaches to develop their STiP capabilities. Thus, social marketing practice, at this historical moment, could be better equipped conceptually and practically to manage for the emergence of positive behavior change in messy upstream situations where policy and politics are always enmeshed. Limitations: SSM calls for several iterations until stakeholders feel that no more change is needed. However, these iterations are challenging to implement during the limited time frame of development projects. In this case, another iteration was suggested to diffuse the conflict between midwives and obstetrician-gynecologists who saw themselves as victims of this policy reform. However, with Jordan Communication Advocacy and Policy ending in December 2019, this case legacy might be passed on to other projects.

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Jauhar, Ahmad-Tajuddin Azza, and Ganakumaran Subramaniam. "Application of Soft Systems Methodology in Defining Professional Communication Skills for Malaysian Graduates." INTERNATIONAL JOURNAL OF RESEARCH IN EDUCATION METHODOLOGY 6, no. 3 (December 30, 2015): 960–71. http://dx.doi.org/10.24297/ijrem.v6i3.3869.

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This paper investigates the usage of Soft Systems Methodology (SSM) as an assessment tool for improving teaching and learning English in Malaysian higher education institutions (HEIs). In this study, the Malaysian stakeholders â€“ industries, government agencies of Malaysia and HEIs â€“ are the â€˜intervenersâ€™ who create the best solutions of the problematic situation of poor professional communication skills amongst the graduates. By using SSM, it is anticipated that stakeholders involved would reach a common ground in defining Professional Communication Skills (PCS), which will decrease the problem of skill mismatches. It is discovered thatSSM was able to examine the requirement from all parties by offering them a proper and equal stage to voice out their opinion. It is believed that SSM can help instructors and policy makers of Malaysian HEIs in making a sound judgement in teaching PCS in classrooms, and help to develop our graduatesâ€™ potential to bemore marketable employees.

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Anthony, Anthony, Eko Sediyono, and Ade Iriani. "Analisis Kesiapan Kerja Mahasiwa di Era Revolusi Industri 4.0 Menggunakan Soft - System Methodology." Jurnal Teknologi Informasi dan Ilmu Komputer 7, no. 5 (October 8, 2020): 1041. http://dx.doi.org/10.25126/jtiik.2020752380.

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Revolusi industri 4.0 membawa dampak yang cukup besar untuk sekarang ini, seperti untuk pekerjaan dan pendidikan. Banyak siswa ditemukan sekarang, berkuliah tidak sesuai dengan minat dan bakat mereka, salah di jurusan mereka atau tidak memiliki basis pengetahuan yang cukup, sehingga membuat mereka terlihat seperti tidak memiliki niat mengikuti kuliah. Hal ini menjadi salah satu hambatan untuk mahasiswa dalam mempersiapkan diri lebih baik sebelum memasuki dunia kerja. Dari permasalahan diatas, peneliti menggunakan pendekatan Soft-System Methodology (SSM) untuk mendeskripsikan masalah kesiapan kerja mahasiswa di era Revolusi Industri 4.0. Untuk mendukung penelitian ini, peneliti juga menerapkan literasi revolusi industri 4.0 yang dapat digunakan oleh mahasiswa agar semakin siap menghadapi dunia kerja industri 4.0. Untuk data collection dalam penelitian ini, dilakukan dengan teknik observasi, wawancara serta penyebaran angket. Selanjutnya setelah proses SSM dilakukan peneliti melakukan analisa statistik dari data angket yang telah disebarkan. Hal ini bertujuan untuk mengetahui berapa banyak mahasiswa yang sudah siap dan kurang siap. Hasil dari penelitian ini adalah solusi serta rekomendasi mengenai tindakan yang perlu dilakukan mahasiswa agar lebih siap memasuki dunia kerja revolusi industri 4.0 AbstractIndustrial Revolution 4.0 brings considerable impacts for now, such as for work and education. Many students are found studying in the major that is not suitable with their interest and talent, take the wrong major, or don’t have sufficient basic knowledge. Therefore it makes them seem not to have intention in following the lectures. It becomes an obstacle for the university students to prepare themselves better before entering the workforce. From the above problems, the researcher uses Soft System Methodology approach to describe the working readiness of university students in Industrial Revolution 4.0 era. In order to support this research, the researcher also applies Industrial Revolution 4.0 literacy which can be used by the students to make them better prepared to face the workforce of Industrial Revolution 4.0. Meanwhile for the data collection in this research, it is done by observation, interview and questionnaire. Furthermore, after SSM process is done, the researcher conducts statistical analysis from the questionnaire that has been spread before. It is intended to find out how many students are ready and not ready. Result of this research is solutions and recommendations about actions that should be taken by the students to be more prepared to enter the workforce of Industrial Revolution 4.0.

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Kayaga, Sam. "Soft systems methodology for performance measurement in the Uganda water sector." Water Policy 10, no. 3 (June 1, 2008): 273–84. http://dx.doi.org/10.2166/wp.2008.153.

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Water and sanitation services in developing countries are delivered in an extremely complex institutional environment, characterised by “soft” problems, that is problems with significant political and social components whose “what” and “how” cannot be defined early in the intervention process. A problem situation common in developing countries depicting “soft” characteristics is how to improve the effectiveness and efficacy of existing performance measurement systems to track the progress towards achievement of water/sanitation-related Millennium Development Goals (MDGs). Such problem situations are better handled using soft systems methodology (SSM), a methodology recommended by Professor Checkland and his research colleagues at Lancaster University, UK. In 2003, SSM was applied in an intervention that aimed to improve performance measurement systems in the Uganda water/sanitation sector. Through strong participation of the key stakeholders, a team of researchers with their local counterparts in Uganda developed and field tested a performance measurement framework. According to an evaluation by the international donor community, policy makers and managers in the sector, the past three annual water/sanitation sector performance reports compiled using the performance measurement framework have depicted a progressive qualitative improvement.

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Retnowati, Retnowati, Hersatoto Listiyono, Purwatiningtyas Purwatiningtyas, Alana Sharfina Wedaningsih, and Liana Rahmaziana. "ANALISIS READINESS PENERAPAN KETERBUKAAN INFORMASI PUBLIK (KIP) DENGAN PENDEKATAN SOFT SYSTEMS METHODOLOGY (SSM)." Dinamik 24, no. 1 (January 21, 2019): 41–56. http://dx.doi.org/10.35315/dinamik.v24i1.7838.

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Indonesia telah menerapkan Open Government Data (OGD) sejak tahun 2008, yaitu ketika Undang-UndangKeterbukaan Informasi Publik (UU KIP) No. 14 tahun 2008 disahkan. Penerapan UU KIP bagi segenap badanpublik, termasuk pemerintah pusat maupun pemerintah daerah mulai diberlakukan pada tahun 2010, melalui PPNomor 61 tahun 2010. Pengelola KIP di Indonesia dilakukan oleh Pejabat Pengelola Informasi dan Dokumentasi(PPID), yang dilaksanakan melalui surat keputusan (SK) pimpinan tertinggi pada badan publik, dimana ketikakonteksnya adalah pemerintah daerah, maka SK ditandatangani oleh Walikota atau Bupati. Secara faktual, Indonesiadimasukkan ke negara yang telah menginisiasi penerapan KIP tetapi berpotensi menghadapi kendala keberlanjutanpenerapannya. Sampai dengan tahun 2017, jumlah kota yang telah menunjuk dan memiliki PPID masih sebesar86,73% (85 kota dari 98 kota) se Indonesia. Hal ini menunjukkan adanya persoalan atau faktor-faktor yangmempengaruhi kesediaan atau kesiapan (readiness) untuk mengadopsi sistem baru di dalam ruang lingkupkelembagaannya. Penelitian ini bermaksud untuk untuk mengeksplorasi tentang kesiapan (readiness) untukmengadopsi pengelolaan KIP untuk memberikan layanan informasi dan dokumen kepada masyarakat. Hasilnyadiketahui bahwa faktor komitmen organisasi dan pengelola menjadi bagian dari rendahnya kualitas readinesspengelolaan KIP. Direkomendasikan melalui hasil pendekatan Soft Systems Methodology (SSM), agar dilakukanstrategi readiness organisasi dan pengelola melalui penguatan tata kelola dan penguatan individu dengan dukunganinfrastruktur dan pendanaan yang memadai.

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Warren, Scott, Brian Sauser, and David Nowicki. "A Bibliographic and Visual Exploration of the Historic Impact of Soft Systems Methodology on Academic Research and Theory." Systems 7, no. 1 (February 13, 2019): 10. http://dx.doi.org/10.3390/systems7010010.

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Soft systems methodology (SSM), an analytic method commonly employed in engineering and business research, produces models focused on human activities and relevant structures used to explain complex, engineered systems. The original version of SSM involves seven stages; five address real-world aspects and observable data, while two stages leverage a systems thinking viewpoint. This approach allows the development of a simplified depiction of complex systems representative of the multi-perspective lenses used to comprehend the systemic complexity of a problem and provide a clearer picture to analysts and decision makers. This bibliometric meta-analysis of 286 relevant publications in engineering, business, and other social sciences fields explores the historic impacts of SSM on academic research and systems thinking in relevant publications that described or employed SSM for research from 1980–2018. This study produced descriptive narrative outcomes and data visualizations including information about top SSM authors, author citation impacts, common dissemination outlets for SSM work, and other relevant metrics commonly used to measure academic impact. The goal of this piece is to depict who, what, why, when, and where SSM had the greatest impact on research, systems thinking, and methodology after nearly 40 years of use, as we look towards its future as a methodological approach used to comprehend complex problem situations.

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Apriliyanti, Dhea, and Ariyani Wardhana. "Perancangan Sistem Informasi Penyewaan Rumah Kost Berbasis Web Menggunakan Soft System Methodology (SSM) (Studi Kasus : Dhaykost)." Format : Jurnal Ilmiah Teknik Informatika 9, no. 2 (January 28, 2021): 194. http://dx.doi.org/10.22441/format.2020.v9.i2.010.

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Rumah kost merupakan usaha rumahan yang menyediakan tempat atau kamar untuk disewakan kepada yang membutuhkan . Dhay Kost mampunyai kurang lebih 20 kamar kost yang mempunyai variasi harga yang berbeda-beda dengan bentuk dan fasilitas yang ada didalam kamar kost. Pada saat ini masih banyak masyarakat yang belum memanfaatkan teknologi informasi untuk mencari dan memesan rumah kost. Masyarakat masih mencari secara manual , dengan bertanya kepada teman – teman atau bertanya langsung kepada pemilik rumah kost untuk mambandingkan fasilitas maupun harga . pemilik kost masih mempromosikan rumah kosnya dengan memasang pamphlet atau tulisan“Terima Kost” di sebuah papan . Dari permasalahan diatas maka penulis merancang sebuah system informasi pencarian dan pemesanan rumah kost berbasis WEB dengan dirancang menggunakan Unified Modeling Language (UML), teknik dalam pengumpulan data ini menggunakan wawancara , observasi , studi literatur

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Augustsson, Hanna, Kate Churruca, and Jeffrey Braithwaite. "Mapping the use of soft systems methodology for change management in healthcare: a scoping review protocol." BMJ Open 9, no. 4 (April 2019): e026028. http://dx.doi.org/10.1136/bmjopen-2018-026028.

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IntroductionIt is notoriously challenging to implement evidence-based care and to update and improve healthcare practices. One reason for the difficulty is the complexity of healthcare and the powerful influence of context on implementation and improvement efforts. Thus, there is a need for multifaceted, flexible change methods that takes these complexities into consideration. One approach that has the potential in this regard is soft systems methodology (SSM). However, little is known about how SSM has been applied in healthcare settings, making it difficult to assess the usefulness of SSM for implementation science or improvement research. The aim of the proposed scoping review is to examine and map the use and outcomes of SSM in healthcare.Methods and analysisThe review will adapt the framework outlined by Arksey and O’Malley (2005). Citations will be uncovered through a comprehensive database search of the peer-reviewed literature. Two reviewers will conduct a two-stage review and selection process where the titles/abstracts are examined followed by a screening of full texts of the selected citations. Reference lists of included citations will be snowballed to identify potential additional citations. Inclusion criteria are English language, peer-reviewed empirical papers focusing on the application of SSM in a healthcare setting. Both general information about the citations and information related to the objective of the review will be extracted from the included citations and entered into a data charting form. The extracted information will be reported in diagrams and tables and summarised to present a narrative account of the literature. The proposed review will provide information on the potential for using SSM to affect change in healthcare.Ethics and disseminationNo primary data will be collected, and thus ethical permission is unnecessary. Dissemination of results include peer-reviewed publications and conference presentations.

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Aldianto, Leo, Santi Novani, Grisna Anggadwita, Adi Asmariadi Budi, and Christina Wirawan. "SOFT SYSTEM METHODOLOGY APPROACH: TOURISM CONCEPTUAL MODEL AS THE IDENTITY OF BANDUNG, INDONESIA." Business: Theory and Practice 21, no. 1 (April 15, 2020): 282–92. http://dx.doi.org/10.3846/btp.2020.11038.

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The Indonesian tourism sector has become one of government’s focus points because of its significant contribution to economic development on all levels, district/city, province, or national. As an Indonesian city, Bandung has a lot of tourism potential with its local cultural diversity. The purpose of this research is to develop a conceptual model design of tourism, especially in Bandung city as one of the cultural identity cities in West Java. A system thinking approach with qualitative analysis, known as the Soft System Methodology (SSM), is used in this research. Qualitative data collection techniques were carried out by a purposive sampling technique which was obtained from the results of in-depth interviews with stakeholders that included academics, representatives of the government, communities, and businesspeople in the tourism sector. The result of this research is a conceptual model design for Bandung city tourism as the identity of a cultural city, called as Sunda Culture Center (Sunda Centrum).

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Swastikasari, Martza Merry, Danny Manongga,, and Ade Iriani. "PENGGUNAAN SOFT SYSTEM METHODOLOGY DALAM MENGEVALUASI PERMASALAHAN PEMBELAJARAN KOMPOSISI PADA MAHASISWA FOTOGRAFI FTI-UKSW SALATIGA." Jurnal Dimensi DKV Seni Rupa dan Desain 5, no. 1 (April 1, 2020): 57. http://dx.doi.org/10.25105/jdd.v5i1.6886.

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AbstractUsing Soft System Methodology in Evaluating Composition Problem of Photography Students in FTI-UKSW Salatiga. Learning the composition of photography at the Faculty of Information Technology (FIT) - Satya Wacana Christian University (SWCU) is a main subject and must be known by all photography students. In addition to being the basis for the material and other advanced photography courses, composition learning aims to evoke aesthetic value of students in each photo taking, if aesthetic values do not exist, then the resulting photo works have no essential value. Mastery of the composition of photography has different levels of difficulty by each individual. This is due to many factors. Unstructured problems are found both internally and externally. This research using the soft system methodology (SSM) in understanding and solving problems. As a final result, there are conceptual models and work plans for changes that can be used as input in dealing with problem situations. AbstrakPenggunaan Soft System Methodology Dalam Mengevaluasi Permasalahan Pembelajaran Komposisi pada Mahasiswa Fotografi FTI-UKSW Salatiga. Mempelajari komposisi fotografi di Fakultas Teknologi Informasi (FTI) - Universitas Kristen Satya Wacana (UKSW) adalah hal yang mendasar dan wajib diketahui oleh semua mahasiswa fotografi tanpa terkecuali. Selain menjadi dasar untuk setiap materi dan mata kuliah fotografi lanjutan lainnya, pembelajaran komposisi bertujuan untuk membangkitkan nilai estetika mahasiswa dalam setiap pengambilan karya foto. Jika nilai-nilai estetika tidak ada, maka karya foto yang dihasilkan tidak memiliki kualitas yang baik. Penguasaan komposisi fotografi memiliki tingkat kesulitan yang berbeda oleh masing-masing individu. Hal ini disebabkan banyak faktor. Masalah tidak terstruktur ditemukan baik secara internal maupun eksternal. Penelitian ini menggunakan soft system methodology (SSM) dalam memahami dan memecahkan masalah. Sebagai hasil akhir, terdapat model konseptual dan rencana kerja untuk perubahan yang dapat digunakan sebagai masukan dalam menghadapi situasi masalah.

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Zuniawan, Akhyar, and Iphov Kumala Sriwana. "HANDLING OF COAL DUST AT COAL HANDLING FACILITY IN COAL POWER PLANT USING SOFT SYSTEM METHODOLOGY (SSM) APPROACH." SINERGI 23, no. 3 (October 15, 2019): 223. http://dx.doi.org/10.22441/sinergi.2019.3.006.

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Currently, many coal-fired powers plants are built to supply electrical energy needs in Indonesia due to relatively inexpensive raw materials and abundant in Indonesia. Handling of coal is mostly done at the power plant using coal handling facilities consisting of ship unloaders, conveyor belts, stock piles, silos or bunkers. The problem that arises in the coal handling facility is dust from coal that fells or hovers in the air so that it can interfere with the environment and health both for workers in the Coal Power and residents around the Coal Power. The purpose of writing this paper is to eliminate the spread of coal dust that arises due to coal handling equipment that is not precise and imperfect. The method used is the Soft System Methodology (SSM), which is a systematic approach used to analyze and solve problems in complex and messy situations. This paper examines the benefits of applying SSM to knowledge management issues in handling coal dust at a power plant. Improvement is done by upgrading coal handling equipment (ship unloader, conveyor belt, stock pile) with the addition of dust suppression, proper sealing system, dust bag, and training to operators on the impact and handling of coal dust and coal handling equipment maintenance, so resulting in a significant decrease in the spread of coal dust, creating a working environment and the environment becomes clean, healthy and safe.

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Zendehdel Nobari, Babak, Aryan Gholipour, Elham Ebrahimi, and Ali Shoja. "Employee performance appraisal system development in the National Library and Archives of Iran (NLAI): soft operational research approach." Performance Measurement and Metrics 22, no. 2 (June 15, 2021): 117–36. http://dx.doi.org/10.1108/pmm-09-2020-0050.

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PurposeThe performance evaluation process is a key step in any management system and constitutes the basis for continuous improvement. Resistance to change is considered as a critical factor in any change management project; so, development of employee performance appraisal systems like all of the change management projects has always faced many challenges. This study seeks to illustrate the two-year experience (2018–2020) and lessons learned by developing an employee performance appraisal system in the National Library and Archives of Iran (NLAI) as a cultural public sector organization.Design/methodology/approachThis study was carried out by using soft operational research (OR) approaches, using a novel combination of two methods, soft system methodology (SSM) and importance performance analysis (IPA). For this purpose, at the beginning, with the help of the SSM approach, the challenges of implementation was identified, then, using the opinions and experiences of the system's stakeholders, improvement actions were defined and prioritized using the IPA method.FindingsThe research findings showed that “coaching development,” “optimizing the forced distribution rating system (FDRS)” and “customizing the system” are the most important improvement actions.Originality/valueThe research has bridged the gap between research and practice in the field of employee performance appraisal system in national libraries.

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Andayani, Sri Ayu, Lies Sulistyowati, and Tomy Perdana. "The Development Of Red Chili Agribusiness Cluster With Soft System Methodology (Ssm) Approach In Garut, West Java." MIMBAR, Jurnal Sosial dan Pembangunan 32, no. 2 (December 15, 2016): 302. http://dx.doi.org/10.29313/mimbar.v32i2.1861.

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Rahmah, Alvi, Tri Wiji Nurani, Sugeng Hari Wisudo, and Nimmi Zulbainarni. "PENGELOLAAN PERIKANAN TONDA DENGAN RUMPON MELALUI PENDEKATAN SOFT SYSTEM METHODOLOGY (SSM) DI PPP PONDOKDADAP SENDANG BIRU, MALANG." Jurnal Teknologi Perikanan dan Kelautan 4, no. 1 (April 10, 2017): 73–88. http://dx.doi.org/10.24319/jtpk.4.73-88.

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Penelitian ini bertujuan untuk memformulasikan permasalahan perikanan tonda di Sendang Biru dari aspek teknis, ekologi, dan kelembagaan, sehingga dapat ditemukan model konseptual sebagai solusi terhadap permasalahan yang ada. Penelitian dilakukan pada bulan Februari 2013 di PPP Pondokdadap, dengan menggunakan metode Soft System Methodology (SSM). Hasil penelitian menunjukkan bahwa terdapat permasalahan secara teknis, ekologi, dan kelembagaan, yaitu adanya persaingan wilayah penangkapan unit perikanan tonda, semakin kecilnya ukuran ikan tuna yang diperoleh, dan masih lemahnya peran kelembagaan dalam pengawasan dan perizinan perikanan. Oleh karena itu, terdapat 3 model konseptual yang direkomendasikan sebagai solusi awal yang dapat dilakukan oleh seluruh pihak terkait, yaitu (1) pembuatan peraturan operasional penangkapan bagi unit perikanan tonda dengan rumpon di PPP Pondokdadap, (2) pembuatan dan pelaksanaan peraturan lokal pengawasan perairan, dan (3) pembuatan dan penggunaan SOP perizinan oleh pemerintah daerah

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Por, Jitna. "The use of soft system methodology (SSM) in a serviced-focussed study on the personal tutor’s role." Nurse Education in Practice 8, no. 5 (September 2008): 335–42. http://dx.doi.org/10.1016/j.nepr.2007.12.002.

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Suranata, P. G., P. I. Wahyuni, and I. W. G. E. Triswandana. "Risk analysis of toll road KPS project with SSM (Soft System Methodology) at Gempol – Banyuwangi toll road." IOP Conference Series: Materials Science and Engineering 1098, no. 2 (March 1, 2021): 022026. http://dx.doi.org/10.1088/1757-899x/1098/2/022026.

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Chasanah, Nur, Dana Indra Sensuse, and Jonathan Sofian Lusa. "DEVELOPMENT CUSTOMER KNOWLEDGE MANAGEMENT (CKM) MODELS IN PURBALINGGA HOSPITALITY USING SOFT SYSTEMS METHODOLOGY (SSM)." Jurnal Sistem Informasi 10, no. 1 (August 24, 2014): 1. http://dx.doi.org/10.21609/jsi.v10i1.371.

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Abstract Development of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problems in hospitality in the hospitality Purbalingga as supporting tourism Purbalingga. The model depicts a series of problem-solving activities that result in the hospitality, especially in Purbalingga. This research was action research with methods of Soft Systems Methodology (SSM) with validation using a theoretical approach, expert judgment and user on the object of research. From the research conducted, has produced a model of customer knowledge management in the hospitality tailored to the problems and needs of the hospitality in Purbalingga.

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Wang, Wei, Wenbin Liu, and John Mingers. "A systemic method for organisational stakeholder identification and analysis using Soft Systems Methodology (SSM)." European Journal of Operational Research 246, no. 2 (October 2015): 562–74. http://dx.doi.org/10.1016/j.ejor.2015.05.014.

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Brown, A. D. "Developing Purchasing Strategy: A Case Study of a District Health Authority Using Soft Systems Methodology." Health Services Management Research 10, no. 1-2 (February 1997): 58–68. http://dx.doi.org/10.1177/095148489701000107.

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This paper examines the attempt by a District Health Authority (DHA) to create structures (called Purchasing Strategy Groups or PSGs) to facilitate the effective development of its purchasing strategy. The paper is based on a case study design conducted using Soft Systems Methodology (SSM). The research contribution the paper makes is twofold. First, it analyses some of the fundamental management-related difficulties that a DHA can experience when attempting to come to terms with its role and responsibilities in the 1990s. Second, it provides a discussion and evaluation of the utility of SSM for qualitative research in the National Health Service (NHS) in the UK.

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Connell, N. A. D. "Evaluating soft OR: some reflections on an apparently ‘unsuccessful’ implementation using a Soft Systems Methodology (SSM) based approach." Journal of the Operational Research Society 52, no. 2 (February 2001): 150–60. http://dx.doi.org/10.1057/palgrave.jors.2601054.

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Lewenusa, Irvan. "REKAYASA KEBUTUHAN PERANGKAT LUNAK PADA PERUSAHAAN SKALA KECIL DAN MENENGAH DENGAN PENDEKATAN SOFT SYSTEM METHODOLOGY (SSM) – STUDI KASUS PT XYZ." Computatio : Journal of Computer Science and Information Systems 1, no. 1 (April 27, 2017): 49. http://dx.doi.org/10.24912/computatio.v1i1.240.

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Perusahaan berskala kecil dan menengah saat ini sedang melakukan pengembangan proses bisnis untuk dapat berkompetisi di pasar global. Pengembangan perangkat lunak untuk menunjang adaptasi proses bisnis saat ini menjadi fokus perhatian pada perusahaan. Keterbatasan penyampaian informasi dari pengguna kepada pengembang perangkat lunak menjadi hambatan pengembang untuk memenuhi solusi kebutuhan perusahaan, akibatnya banyak sekali proyek pengembangan perangkat lunak yang gagal. PT. XYZ merupakan salah satu perusahaan berskala kecil menengah yang bergerak pada bidang penjualan alat pemanas air tenaga surya dan penjernih air. Saat ini PT. XYZ sedang mengembangkan proses bisnisnya untuk dapat berkompetisi di pasar global. Pengembangan teknologi informasi merupakan salah satu solusi PT. XYZ. Pendekatan Soft System Methodology (SSM) diharapkan mampu menawarkan substansi yang besar dalam mengelola ekspektasi dan persyaratan untuk sistem perangkat lunak. Tujuan Penelitian ini adalah mengidentifikasi tantangan dan permasalahan yang akan ditemukan saat melakukan rekayasa kebutuhan perangkat lunak di PT. XYZ. Obyek penelitian ini ditujukan kepada pengembang perangkat lunak dan menggunakan pendekatan SSM Sebagai framework penyelesaian.

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Braithwaite, Jeffrey, Don Hindle, Rick Iedema, and Johanna I. Westbrook. "Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute." Australian Health Review 25, no. 2 (2002): 191. http://dx.doi.org/10.1071/ah020191.

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There are many complicated and seemingly intractable problems in the health care sector. Past ways to address them have involved political responses, economic restructuring, biomedical and scientific studies, and managerialist or business-oriented tools. Few methods have enabled us to develop a systematic response to problems. Our version of softsystems methodology, SSM+, seems to improve problem solving processes by providing an iterative, staged framework that emphasises collaborative learning and systems redesign involving both technical and cultural fixes.

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Soares, Ricardo Alexandre, Conrado Chiaradia Navarro, and Renato Da Silva Lima. "Supply Chain Management of Second Tier Suppliers: The Use of Soft Systems Methodology and its Benefits in a Brazilian Company." Journal of Operations and Supply Chain Management 1, no. 2 (December 29, 2008): 53. http://dx.doi.org/10.12660/joscmv1n2p53-64.

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This work presents an action research carried out using the Soft System Methodology (SSM) in a major auto parts company. It aims to analyze and propose improvements in the supply relationship between auto parts companies and second tier suppliers in the Brazilian automotive sector by suggesting significant changes in its process, tasks and technology usage.

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Journal articles on the topic 'Soft System Methodology (SSM)'

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