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1

Fitz-enz, Jac. Benchmarking staff performance: How staff departments can enhance their value to the customer. San Francisco: Jossey-Bass Publishers, 1993.

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2

Improving staff productivity: Great ideas to increase profits. Central Point, Or: Oasis Press, 1999.

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3

Drenth, Debra J. Effectiveness of distance learning for the Battle Staff NCO Course. Alexandria, Va: Advanced Training Methods Research Unit, U.S. Army Research Institute for the Behavioral and Social Sciences, 2001.

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4

1939-, Hackett Wesley P., ed. Hiring legal staff: Determining cost and value. Chicago, Ill: Section of General Practice, American Bar Association, 1990.

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5

André, Charles R. Brigade commander's battle staff handbook. Alexandria, Va: U.S. Army Research Institute for the Behavioral and Social Sciences, 1996.

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6

Barnett, Jean G. Nursing staff development programme: An enquiry into the effectiveness of the appraisal interview. [Edinburgh]: [Scottish Health Service Management Development Group], 1987.

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7

Henning, Joel P. The future of staff groups: Daring to distribute power and capacity. San Francisco: Berrett-Koehler Publishers, 1997.

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8

Markland, Anne. An inside job: Meeting internal customer needs. London: Video Arts, 1990.

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9

Markland, Anne. An inside job: Meeting internal customer needs. London: Video Arts, 1990.

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10

Brown, Kenneth M. The R&D tax credit: Evaluation of evidence on its effectiveness : a staff study. Washington: U.S. G.P.O., 1985.

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11

Anthony, Pierce, ed. A practical guide to staff development & appraisal in schools. London: Kogan Page, 1996.

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12

Brown, Kenneth M. The R&D tax credit: An evaluation of evidence on its effectiveness : a staff study. Washington: U.S. G.P.O., 1985.

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13

Control, New York (State) Dept of Audit and. State University of New York, staff study regarding the effectiveness of the University's energy conservation program. [Albany, N.Y: The Division, 1992.

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14

Effective management control: Theory and practice. Boston: Kluwer Academic Publishers, 1996.

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15

Hignett, Sue. Measuring the effectiveness of competency - based education and training programmes in changing the manual handling behaviour of healthcare staff. Sudbury: HSE books, 2005.

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16

McHugh, Gabrielle. A comparative study examining effectiveness of a training day in increasing staff knowledge of mental health symptomology in people with learning disabilities. [s.l: The author], 2004.

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17

United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Permanent Subcommittee on Investigations. Money laundering and foreign corruption: Enforcement and effectiveness of the Patriot Act : supplemental staff report on U.S. accounts used by Augusto Pinochet. Washington: U.S. G.P.O., 2005.

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18

Tessa, Atton, ed. Poorly performing staff in schools and how to manage them: Capability, competence, and motivation. London: Routledge, 1999.

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19

Warburton, Jim. A study into the effectiveness of a residential unit in managing mental health crises: the views of service - users, residential staff and social workers. Birmingham: University of Central England in Birmingham, 1996.

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20

David, Nadler, and Ancona Deborah G, eds. Attempting work reform: The case of "Parkside" Hospital. New York: Wiley, 1985.

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21

Organization, MSF. The 29 steps: 29 measures Ministers have told NHS employers they must implement by April 1st 2000 to improve staff recruitment, retention, morale, health, motivation and effectiveness : a handbook for MSF representatives in the NHS. London: MSF, 1999.

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22

(Organization), MSF. The 29 steps: 29 measures Ministers have told NHS employers they must implement by April 1st 2000 to improve staff recruitment, retention, morale, health, motivation and effectiveness : a handbook for MSF representatives in the NHS. London: MSF, 1999.

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23

Polevaya, Marina, Igor' Belogrud, Irina Ivanova, Elena Kamneva, Valentina Maslova, Sergey Polevoy, Margarita Simonova, and Alla Subocheva. Technologies of personnel training and development in the organization. ru: INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1003926.

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In the modern economy, high-quality personnel is a key factor for the success of an organization. The success of the organization directly depends on the degree of qualification of the staff. The textbook presents technologies, methods and types of personnel training and development; legal and organizational aspects of professional training; socio-psychological features of personnel training and development; the basics of forming and managing the personnel reserve in the organization, as well as methods for evaluating the effectiveness of personnel training and development in the organization. It is intended for students studying in the direction of training "Personnel Management", students of institutes and advanced training courses, employees of personnel management services, managers of enterprises and organizations.
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24

Taylor, Sullivan Dori, and Emery Michael J, eds. Leadership competencies for clinical managers: The renaissance of transformational leadership. Sudbury, MA: Jones and Bartlett, 2006.

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25

Office, General Accounting. VA health care: Improvements needed in procedures to assure physicians are qualified : report to the ranking minority member, Committee on Veterans' Affairs, U.S. Senate. Washington, D.C: The Office, 1989.

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26

Office, General Accounting. VA health care: Veterans' demand for outpatient care : report to congressional requesters. Washington, D.C: The Office, 1989.

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27

Office, General Accounting. VA health care: Changes in medical residency slots reflect shift to primary care : report to the Ranking Minority Member, Committee on Veterans' Affairs, U.S. Senate. Washington, D.C. (P.O. Box 37050, Washington 20548-0001): The Office, 2000.

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28

Office, General Accounting. VA health care: Insufficient support for Brevard County location for new Florida hospital : report to the Honorable Bill McCollum, House of Representatives. Washington, D.C: The Office, 1986.

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29

Office, General Accounting. VA health care: Monitoring of cardiac surgery and kidney transplantation : report to the Chairman, Subcommittee on HUD-Independent Agencies, Committee on Appropriations, U.S. Senate. Washington, D.C: The Office, 1988.

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30

Office, General Accounting. VA health care: Assessment of surgical services at two medical centers in the Southwest : report to congressional requesters. [Washington, D.C.]: The Office, 1989.

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31

Office, General Accounting. VA health care: Resource allocation methodology has had little impact on medical centers' budgets : report to the Committee on Veterans' Affairs, U.S. Senate. Washington, D.C: The Office, 1989.

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32

Office, General Accounting. VA health care: Language barriers between providers and patients have been reduced : report to the chairman, Committee on Veterans' Affairs, U.S. Senate. Washington, D.C: The Office, 1989.

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33

Office, General Accounting. VA health care: Offsetting long-term care costs by adopting state copayment practices : report to the Honorable Frank H. Murkowski, U.S. Senate. Washington, D.C: The Office, 1992.

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34

Office, General Accounting. VA health care: Better procedures needed to maximize collections from health insurers : report to the Ranking Minority Member, Committee on Veterans' Affairs, U.S. Senate. Washington, D.C: The Office, 1990.

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35

Office, General Accounting. VA health care: Opportunities for service delivery efficiencies within existing resources : report to the Chairman, Subcommittee on VA, HUD, and Independent Agencies, Committee on Appropriations, U.S. Senate. Washington, D.C: The Office, 1996.

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36

Office, General Accounting. VA health care: Medical centers need to improve collection of veterans' copayments : report to the Ranking Minority Member, Committee on Veterans' Affairs, U.S. Senate. Washington, D.C: The Office, 1990.

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37

Office, General Accounting. VA health care: Too many operating rooms being planned and built : report to the Administrator of Veterans Affairs. Washington, D.C: The Office, 1986.

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38

Office, General Accounting. VA health care: Allocation of resources to medical facilities in the Sun Belt : report to congressional requesters. Washington, D.C: The Office, 1986.

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39

Garrett, Eleanor H. A GROUNDED THEORY OF STAFF DEVELOPMENT EFFECTIVENESS. 1996.

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40

Inc, Joint Commission Resources, ed. Staffing effectiveness in hospitals. Oakbrook Terrace, Ill: Joint Commission Resources, 2003.

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41

Smith, S. Encouraging School Staff to Collaborate for Instructional Effectiveness (0095-6694). Oregon School Study Council, 1989.

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42

(Editor), Sara Fielding, Tim Brighouse (Editor), and Joe Rice (Illustrator), eds. Effective Learning Activities (School Effectiveness). 2nd ed. Network Educational Press Ltd, 1996.

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43

Improving the Quality of Education for All: A Handbook of Staff Development Activities. David Fulton Publish, 2002.

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44

1941-, Lomax Pamela, ed. The Management of change: Increasing school effectiveness and facilitating staff development through action research. Clevedon, Avon, England: Multilingual Matters, 1989.

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45

Stone, David. The art of juggling: Two approaches to staff allocation and scheduling in project management. American Consulting Engineers Council, 2000.

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46

Winfield, Barbara M. Clobes. The principal/staff relationships found in two middle schools engaging in the Minnesota educational effectiveness program. 1994.

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47

Lomax, Pamela. The Management of Change: Increasing School Effectiveness and Facilitating Staff Development Through Action Research (Bera Dialogues). Multilingual Matters, 1989.

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48

1909-, Drucker Peter Ferdinand, Rossum Constance, and Peter F. Drucker Foundation for Nonprofit Management., eds. How to assess your nonprofit organization with Peter Drucker's five most important questions: User guide for boards, staff, volunteers, and facilitators. San Francisco: Jossey-Bass Publishers, 1993.

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49

Childrens Guild Inc (Other Contributor), ed. Creating The Upside Down Organization, Transforming Staff to Save Troubled Children. The Childrens Guild, 2005.

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50

Lomax, Pamela. The Management of Change: Increasing School Effectiveness and Facilitating Staff Development Through Action Research (Bera Dialogues, 1). Multilingual Matters, 1989.

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