Log in

Relevant bibliographies by topics / Strona hotelu / Journal articles

To see the other types of publications on this topic, follow the link: Strona hotelu.

Journal articles on the topic 'Strona hotelu'

Author: Grafiati

Published: 24 April 2022

Last updated: 30 July 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'Strona hotelu.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Chang, Tsen-Yao, and Yu-Cheng Lin. "The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception." Sustainability 14, no. 15 (2022): 9153. http://dx.doi.org/10.3390/su14159153.

Full text

Abstract:

Theme hotels are becoming popular because of their fascinating characteristics, within which, theme hotels that feature green practices have become a niche market in the highly competitive hotel industry. Despite past research demonstrating that the cognitive image created by a green hotel exerts strong effects on customers’ favorable reactions, how guest appreciation for green practices affects the relationship between the hotel atmosphere and guest satisfaction remains unknown for hotels of this kind. This research investigated the influence of atmospheric cues on customers’ perceived value

APA, Harvard, Vancouver, ISO, and other styles

2

Hodari, Demian, Panna Judit Balla, and Ramya Rajajagadeesan Aroul. "The Matter of Encumbrance: How Management Structure Affects Hotel Value." Cornell Hospitality Quarterly 58, no. 3 (2017): 293–311. http://dx.doi.org/10.1177/1938965516686116.

Full text

Abstract:

Hotel owners have two fundamental concerns: the financial operating performance of their asset and its selling price. While they often contract a hotel management company to operate the hotel through a lease or management agreement, common industry perception holds that such encumbrance decreases the sales price of hotel real estate assets. This implies that owners who outsource the hotel’s management may be sacrificing a greater selling price in exchange for improved operating results. While this is a critical issue for investors given that a their returns are largely dependent on an asset’s

APA, Harvard, Vancouver, ISO, and other styles

3

Wahyudono, Denny Bernardus Kurnia. "Leader's Entrepreneurial Resiliences a Strong Predictor of New Hotel Performance in Yogyakarta." Kontigensi : Jurnal Ilmiah Manajemen 11, no. 1 (2023): 313–19. http://dx.doi.org/10.56457/jimk.v11i1.398.

Full text

Abstract:

Yogyakarta as one of the leading tourism cities in Indonesia continues to show a trend of new hotel growth in recent years. Even though the Covid-19 pandemic has destroyed the hospitality sector globally, including in Indonesia, it turns out that new hotels are still popping up in this city. This is an interesting phenomenon indicating investor interest in continuing to invest in the hotel sector is still high. On the other hand, the presence of these new hotels keeps the hotel business competition competitive. In this situation, an innovative strategy becomes a determining factor for the sust

APA, Harvard, Vancouver, ISO, and other styles

4

Jezierski, Adam. "Determinanty satysfakcji z usług polskich hoteli – analiza ocen z Booking.com." Studia Periegetica 2, no. 38 (2022): 9–30. http://dx.doi.org/10.5604/01.3001.0015.9188.

Full text

Abstract:

Satysfakcja klientów z oferowanych im usług jest kluczowa dla sukcesu każdego przedsięwzięcia biznesowego, szczególnie w sektorze turystycznym. Celem niniejszego artykułu jest analiza satysfakcji klientów polskich hoteli i zweryfikowanie, czy cechy charakterystyczne obiektów hotelowych różnicują zadowolenie ich gości. Badanie oparte zostało na danych zebranych z 2036 profili hoteli dostępnych na portalu Booking.com metodą web-scrapingu oraz poddane analizie ANOVA i obliczeniu współczynnika korelacji Pearsona w programie SPSS. Analiza wykazała, że poziom usług oferowanych przez polskie obiekty

APA, Harvard, Vancouver, ISO, and other styles

5

Marasabessy, Fachria Yamin, Amalia Mustika, Susi Indriyani, Rizki Amelia, and Ratna Rintaningrum. "Hospitality English: Essential Phrases for Hotel and Tourism Professionals." International Journal of Educational Research Excellence (IJERE) 4, no. 1 (2025): 211–24. https://doi.org/10.55299/ijere.v4i1.1303.

Full text

Abstract:

English is essential in the hospitality and tourism industry as the primary communication tool between hotel staff and international guests. Effective English communication enhances service quality, guest satisfaction, and the hotel's reputation in the global market. However, many hotels in Indonesia face challenges in maintaining consistent English standards, particularly in mastering key service phrases. This study aims to identify essential phrases for hotel professionals, evaluate their effectiveness, and analyze factors influencing English proficiency in hospitality settings. A mixed-meth

APA, Harvard, Vancouver, ISO, and other styles

6

Lončar, Jovana, and Miroslav Knežević. "The influence of a hotel room experience and loyalty recognition of guests by employees on overall guest satisfaction in IHG hotels." Turisticko poslovanje, no. 31 (2023): 33–38. http://dx.doi.org/10.5937/turpos0-44443.

Full text

Abstract:

The subject of this research is guest satisfaction in IHG hotels (Intercontinental Hotels Group). Various factors affect the overall evaluation of guest satisfaction and experience. The aim of the research is to determine whether the experience of the hotel room as a basic hotel product is more important for guest satisfaction, or the feeling that they are recognized by employees as loyal guests and that they receive the treatment they expect. In the literature review, papers that analysed guest satisfaction were referred to. Data used for the research was taken from customer experience platfo

APA, Harvard, Vancouver, ISO, and other styles

7

Impa, Janeane Nicolle M., Rika Kawai, Alexia Mae B. Ocampo, and Fulepro Alberto Madrilejos Mr. "Review Analysis of Luxury Hotels in Manila Based on the Report of Online Travel Agencies using SERVQUAL Framework." International Journal of Management and Commerce Innovations 11, no. 1 (2023): 203–21. https://doi.org/10.5281/zenodo.8054607.

Full text

Abstract:

<strong>Abstract:</strong> Online reviews are essential in the travel and hotel businesses. Because there are various types of hotels, customers frequently read online hotel reviews before making a reservation. Consumers like to share their ideas and hunt for information online, and they find the content of online reviews more useful than suggestions from other online information sources. Online customer reviews are a vast and open source of information on how customers feel about the quality of a company's service, particularly in the hotel business, where it is useful to gauge hotel qual

APA, Harvard, Vancouver, ISO, and other styles

8

Bae, Woo-Am, and Hong-Bumm Kim. "Effects of Customers' Awareness of Parent Brands to the Purchasing Intention of Hotels’ Extended Brands." Tourism Sciences Society of Korea 39, no. 1 (2015): 95–112. http://dx.doi.org/10.17086/jts.2015.39.1.95.112.

Full text

Abstract:

This research studies the relationship between the awareness of a hotel’s parent brand and the purchasing intention of the extended brand of the hotel while considering how this relationship varies according to the perceived loyalty of the hotel’s parent brand. This empirical investigation used parent brands and extended brands of luxury hotels located in Seoul, Korea. Self-administered questionnaires were distributed to customers who experienced the extended brands of the selected hotels. 401 valid responses out of 450 questionnaires initially surveyed were finally used after the screening pr

APA, Harvard, Vancouver, ISO, and other styles

9

Kakarougkas, Christos, Theodoros Stavrinoudis, and Moschos Psimoulis. "Evaluating the COVID-19 pandemic changes on hotel organizational culture." Journal of Global Business Insights 8, no. 1 (2023): 80–94. http://dx.doi.org/10.5038/2640-6489.8.1.1189.

Full text

Abstract:

The strong negative consequences caused by the outbreak of the COVID-19 pandemic created the need for a scientific investigation of changes that occurred in the organizational culture of the hospitality industry. This research paper, using the Delphi method, served three purposes. It first assesses the changes that the COVID-19 pandemic has brought to selected cultural components (product, external relations, and entrepreneurship strategy) that shape a hotel’s organizational culture, and determines how it interacts with other stakeholders on an inter-organizational level. Secondly, it links th

APA, Harvard, Vancouver, ISO, and other styles

10

Pratiwi, Shindy Dwi. "Peramalan Tingkat Penghunian Tempat Tidur Hotel Bintang Tiga Kota Surakarta Menggunakan Metode Autoregressive Integrated Moving Average (ARIMA)." Indonesian Journal of Applied Statistics 2, no. 1 (2019): 53. http://dx.doi.org/10.13057/ijas.v2i1.31428.

Full text

Abstract:

<p>Surakarta is a cultural city that is now starting to attract domestic and foreign tourists. This makes many tourists visit the city of Surakarta so that it affects the occupancy rate of hotels in Surakarta. The occupancy rate of hotels in Surakarta has fluctuations from each year. The uncertainty of hotel occupancy rates in Surakarta will certainly affect investors to choose policies in the hotel industry so that hotel occupancy rates in Surakarta City need to be estimated for the next year. In this study, the Autoregressive Integrated Moving Average (ARIMA) method was used to forecas

APA, Harvard, Vancouver, ISO, and other styles

11

Conroy, Stephen J., Nicholas Toma, and Gregory P. Gibson. "The effect of the Las Vegas Strip on hotel prices: A hedonic approach." Tourism Economics 26, no. 4 (2019): 622–39. http://dx.doi.org/10.1177/1354816619858259.

Full text

Abstract:

The authors investigate the effect of location on the nightly hotel room rates charged in Las Vegas. Using a hedonic estimation approach, the authors control for room amenities and hotel and time characteristics. Including 6087 hotel room nights for hotels located near the Las Vegas Strip in two different years (2012 and 2017), the authors estimate the relationship between hotel location and nightly room rates. Consistent with prior investigations, the authors find strong evidence for the effect of location, amenities, and day of week on hotel prices, with a “Strip premium” of 40.21% (US$106.8

APA, Harvard, Vancouver, ISO, and other styles

12

Yusuf, Muhammad. "Determinant Factors in Management of Sharia-Based Hotels in Makassar City." PINISI Discretion Review 6, no. 1 (2022): 155. http://dx.doi.org/10.26858/pdr.v6i1.41595.

Full text

Abstract:

This study aims to determine the determinants of sharia-based hotel management in Makassar City. This study used a qualitative approach with a descriptive research type. The data sources in this study are hotels in the city of Makassar that have implemented sharia. The hotels in question are: (1) Al Badar Hotel, (2) Pesonna Hotel Makassar, and (3) JL Star Hotel. The subjects of this study are the managers including: (1) managers/managers and (2) hotel employees. While the research informants were (1) hotel visitors, and (2) the Indonesian Ulema Council (MUI) of South Sulawesi Province. The res

APA, Harvard, Vancouver, ISO, and other styles

13

Karl, Angelo B. Sanchez, John D. Canoza Lambert, Joy L. Sy Mary, and Mary Daffodil Cordero Mrs. "GOOD HOUSEKEEPING: LEVEL OF 5S COMPLIANCE OF HOUSEKEEPERS FROM SELECTED BED AND BREAKFAST IN TAGAYTAY CITY." International Journal of Thesis Projects and Dissertations (IJTPD) 10, no. 3 (2022): 60–73. https://doi.org/10.5281/zenodo.6890653.

Full text

Abstract:

<strong>Abstract:</strong> Implementation of 5’S in hotels is very important because it provides an organized and efficient workplace for the employees. 5’S implementation can be applied in various industries such as hospitality particularly accommodation provider such as hotels. The researchers assess the implementation of 5’S in selected hotels in the city of Tagaytay which is a known tourist destination. The respondents in the study are the hotel employees from the selected hotels in the city of Tagaytay and survey questionnaire as the instrument of the study the result sh

APA, Harvard, Vancouver, ISO, and other styles

14

Carmelle, Ngambo Yav. "The Impact Of Consumer Environmental Consciousness On Hotel Consumption Intention: A Case Study Of Democratic Republic Of Congo Consumers." IOSR Journal of Business and Management 26, no. 9 (2024): 25–35. http://dx.doi.org/10.9790/487x-2609052535.

Full text

Abstract:

The rising interest in "green" hotels is indicative of a broader trend toward eco-consciousness in the hospitality sector. Environmental concerns are currently capturing the interest of Congo's academics, businesses, and governments. Sustainable development is seen to necessitate this. The study looked at how buyers' beliefs, realistic objectives, money, and the hotel's responsibility affected their propensity to spend more for eco-friendly hotels. The purpose of this research was to identify the factors (such as consumer awareness, environmental control policies, and consumer behavior and pre

APA, Harvard, Vancouver, ISO, and other styles

15

Lubis, Yusniar, Siswa Panjang Hernosa, Sofiyan Sofiyan, Fajar Rezeki Ananda Lubis, Syaifuddin Syaifuddin, and Nasib Nasib. "The role of voluntary green behavior and green performance in promoting sustainability in the hospitality industry." International Journal of ADVANCED AND APPLIED SCIENCES 11, no. 10 (2024): 218–31. http://dx.doi.org/10.21833/ijaas.2024.10.024.

Full text

Abstract:

This study aims to explore how green training, green commitment, and green information management affect green performance in 5-star hotels in Medan City, focusing specifically on voluntary green behavior. The study's participants included 331 employees from seven 5-star hotels in Medan City: JW Marriott Hotel, Aryaduta Hotel, Grand Mercure, Cambridge Hotel, Grand City Hall Medan, Hotel Danau Toba International, and Adimulia Hotel. Each of these hotels has been in operation for more than five years. Data was collected through a questionnaire and analyzed using structural equation modeling (SEM

APA, Harvard, Vancouver, ISO, and other styles

16

Dhakal, Daya Raj. "Employee’s Involvement Culture of Star Hotels in Pokhara." Journal of Nepalese Business Studies 12, no. 1 (2019): 45–59. http://dx.doi.org/10.3126/jnbs.v12i1.28182.

Full text

Abstract:

Since the star hotels are directly relates to the both internal and external tourism it has important contributory role to the nation therefore smooth operation of the hotels is most. Looking to current performance of the hotels some of the hotels are in loss condition and therefore it becomes challenging issues for both hotel management and Nepal government. Several numbers of literatures have explained an employee involvement practice is one that affects organizational performance. Therefore this study attempts to explore existing situation of employee involvement culture and its association

APA, Harvard, Vancouver, ISO, and other styles

17

Al, Ghazali Abdulmajeed, Bianca Zaloumis, and Firdouse Rahman Khan. "Sustainable Practices in International Chain Hotels in Muscat, Sultanate of Oman." International Journal of Research in Entrepreneurship & Business Studies 2, no. 2 (2021): 17–28. https://doi.org/10.47259/223.

Full text

Abstract:

<strong>Purpose</strong>: The aims of the study were to analyze the sustainable practices adopted by international chain hotel brands in Muscat; to analyze and find out the extent of the sustainable practices affecting guest satisfaction in international chain hotels in Muscat and to determine the barriers and challenges faced by international hotel chain brands in Muscat. <strong>Design/methodology/approach:</strong> Forty questionnaires were distributed to two chain hotels’ employees in different job positions. In-depth interviews were also used to gather qualitative information from h

APA, Harvard, Vancouver, ISO, and other styles

18

Palić, Irena, Petra Palić, and Frane Banić. "The pre-pandemic role of customer online satisfaction in price determination: evidence from hotel industry." Croatian Review of Economic, Business and Social Statistics 7, no. 2 (2021): 50–60. http://dx.doi.org/10.2478/crebss-2021-0009.

Full text

Abstract:

Abstract This study examines the importance of online reviews for price determination in the hotel industry in the pre-pandemic period. The research is conducted for Croatian small open economy with a developed tourism sector. The paper fills the gap in existing literature by using multivariate principal component analysis to group various customer satisfaction categories in the hotel industry and assessing the relationship between customer satisfaction and hotel price. The conducted empirical analysis points to a positive statistically significant relationship of guest satisfaction and hotel

APA, Harvard, Vancouver, ISO, and other styles

19

Eryd, Saputra, Nuryanto Heri, and Afriani Miratia. "Persepsi dan Kepuasan Mahasiswa terhadap Penempatan Magang pada Hotel Berbintang." Edukasi: Jurnal Pendidikan 20, no. 2 (2022): 195–206. https://doi.org/10.31571/edukasi.v20i2.4351.

Full text

Abstract:

<strong>Abstrak </strong> Penelitian bertujuan untuk mendeskripsikan persepsi dan kepuasan mahasiswa terhadap penempatan magang pada hotel-hotel berbintang yang berada di Kota Batam dan Pulau Bintan. Penelitian mengunakan metode deskriptif kuantitatif. Populasi berjumlah 50 orang mahasiswa. Jumlah sampel 50 orang mahasiswa dengan <em>total sampling</em> sebagai teknik sampel. Teknik pengumpulan data mengunakan kuesioner berbasis Google Form<em>.</em> Teknik analisis data yang digunakan adalah analisis deskriptif. Berdasarkan hasil penelitian, semua mahasiswa setuju dengan pernyataan yang diaju

APA, Harvard, Vancouver, ISO, and other styles

20

Hananto, Kombang. "Faktor Perilaku dan Kegiatan Tamu Hotel dalam Pemakaian Air Hotel di Yogyakarta." Ideas: Jurnal Pendidikan, Sosial, dan Budaya 8, no. 4 (2022): 1361. http://dx.doi.org/10.32884/ideas.v8i4.1013.

Full text

Abstract:

Scarcity of groundwater can cause conflicts between hoteliers and the surrounding community, because hotels use a lot of ground water. Researchers are interested in reviewing the use of groundwater in hotels, the results can be used as a reference for managing water use. This research was conducted in Yogyakarta by taking samples at two hotels, namely GIM and NSY , four-star standard hotels with 222 rooms and 206 rooms. The data comes from 210 respondents for the GIM hotel and 202 respondents for the NSY hotel, besides that it comes from interviews and questionnaires for hotel managers and sta

APA, Harvard, Vancouver, ISO, and other styles

21

Yusuf, Oluwatoyin Idowu Susan, Muhammed Adewale Olabinjo, and Nathaniel Ileri Omotoba. "The spread of HIV/AIDs within the Hotel Accommodation Industry: Evidence from Nigeria." GPH-International Journal of Social Science and Humanities Research 06, no. 02 (2023): 49–59. https://doi.org/10.5281/zenodo.7791222.

Full text

Abstract:

The continuous spread of HIV/AIDs within the hotel industries calls for urgent attention of researchers. The management of hotel industry in Nigeria do not pay adequate attention to the spread of HIV/AIDs within the hotel premises through exchange of contaminated sharp objects among guests/tourist, illicit sexual intercourse with staff of the hotel and re-use of contaminable sharp objects. The study was conducted in  Lagos. The population for this study consisted of 592 guests of Eko Hotel and Suites and Lagos Airport Hotel.  A sample size of 239  guests was determined using Tar

APA, Harvard, Vancouver, ISO, and other styles

22

Julita, Julita, Rachelle Rachelle, and Rachel Quinella. "ANALISIS PENGARUH SERVICE QUALITY TERHADAP BRAND LOYALTY DAN IMPLIKASINYA TERHADAP REPURCHASE INTENTION PADA HOTEL BINTANG 5 DI JAKARTA PUSAT." Jurnal Bangun Manajemen 1, no. 2 (2022): 46–52. http://dx.doi.org/10.56854/jbm.v1i2.66.

Full text

Abstract:

There are more 5-star hotels in Central Jakarta compared to other areas in DKI Jakarta, therefore the purpose of this study is to determine the effect of service quality on brand loyalty and its implications for repurchase intention at five-star hotels in Central Jakarta. This study uses a survey method and data collection is carried out on every respondent who has stayed at a 5-star hotel in Central Jakarta. The sample used in this study amounted to 260 respondents using convenience sampling technique. The data analysis technique was carried out using Partial Least Square (PLS) with the Struc

APA, Harvard, Vancouver, ISO, and other styles

23

Kiran, Chawla, and Hemant Kaushal Dr. "Strategic Talent Development in Hotels: Building a Strong Workforce for the Future." International Journal of Contemporary Research in Multidisciplinary 3, no. 5 (2024): 224–28. https://doi.org/10.5281/zenodo.14260598.

Full text

Abstract:

The hospitality industry, particularly the hotel sector, relies highly on a skilled and motivated workforce to maintain high levels of customer satisfaction and business performance. Strategic talent development is critical in creating a sustainable workforce capable of meeting the evolving demands of the industry. This paper explores the key strategies for talent management in hotels, focusing on recruitment, training, employee engagement, retention, and leadership development. The paper further discusses the future trends in talent management in the hotel industry and the role of technology

APA, Harvard, Vancouver, ISO, and other styles

24

Dr., Amen Osamede Jegede, Mary Eucharia Ijomah Sr., and Olanrewaju Gregory AKANLE. "The Problems and Prospects of Safety and Security Procedures on Hotel Management: The Nigerian Example." International Journal of Recent Research in Commerce Economics and Management (IJRRCEM) 12, no. 2 (2025): 94–100. https://doi.org/10.5281/zenodo.15480089.

Full text

Abstract:

<strong>Abstract:</strong><em> </em>This study examined the problems and prospects of safety and security procedures on hotel management; using Nigeria as a case study. Hotel management is an area of the hospitality industry that involves overseeing the operations of a hotel location. Descriptive – analytical approach method of data collection was adopted in this study. The population for this study consists of hotel managers and their clients, hotel workers, hotel technologists and other auxiliary workers in the industry. Data for this study were analyzed using descriptive statisti

APA, Harvard, Vancouver, ISO, and other styles

25

Choudhary, Yash. "The Role of Sustainable Food in Enhancing Customer Experience in Luxury Hotels." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 05 (2024): 1–5. http://dx.doi.org/10.55041/ijsrem35359.

Full text

Abstract:

The adoption of sustainable food practices in the hospitality industry, especially within luxury hotels, has gained considerable attention in recent years. This research paper examines the role of sustainable food in enhancing customer experience in luxury hotels, motivated by the growing emphasis on environmental responsibility and the increasing demand for authentic and ethically sourced culinary experiences among hotel guests. The findings demonstrate a strong positive correlation between implementing sustainable food practices and enhanced customer experience in luxury hotels. Guests exhib

APA, Harvard, Vancouver, ISO, and other styles

26

Dr., Naiman N. Mbise, and Jossum Mungure Mr. "Influence of Management Commitment in the Implementation of Hotel Environmental Management Practices and its Effect on Business Sustainability among Hotels in Tanzania." International Journal of Current Science Research and Review 06, no. 02 (2023): 1664–84. https://doi.org/10.5281/zenodo.7676299.

Full text

Abstract:

<strong>ABSTRACT: </strong>This study aimed to assess the influence of management commitment in the implementation of hotel environmental management practices and its effect on business sustainability among hotels in Tanzania. Studies have shown that management commitment plays a significant role in the implementation of hotel Environmental Management Practices (EMPs). Based on that argument, two hypotheses were formulated as follows; Firstly, Management commitment influences the implementation of environmental management practices. Secondly, Implementation of environment practices have effect

APA, Harvard, Vancouver, ISO, and other styles

27

Doan, Khanh Hung, Thi Trang Nguyen, and Thi Nhu Quy Tran. "<span style="text-align:justify;"><strong>The impact of experiential marketing on customer satisfaction: The case of hotels in Danang City</strong></span>." Dong Thap University Journal of Science 14, no. 3 (2025): 93–107. https://doi.org/10.52714/dthu.14.3.2025.1513.

Full text

Abstract:

In today's competitive business landscape, providing exceptional customer experiences has become a crucial hotel differentiator. Traditional marketing approaches focusing solely on promoting products and services must be changed. Experiential marketing, which aims to create memorable and engaging customer experiences, has emerged as a powerful strategy to build lasting connections and drive customer satisfaction. The paper seeks to explore the role of experiential marketing in enhancing customer satisfaction with hotel services. The study surveyed 250 tourists staying at various hotels in Dana

APA, Harvard, Vancouver, ISO, and other styles

28

Lam, Christina, Zahidah Raimy, Yi Ling Teo, Valentino Tan, Yin Kai Ng, and Johnathan Tan. "Sustaining a Hotel Business during Crisis: A Singapore Luxury Hotel's Journey during COVID-19." Muma Case Review 6 (2021): 001–20. http://dx.doi.org/10.28945/4862.

Full text

Abstract:

Richard Ang, a Singaporean general manager at Hotel J, aimed to be a strong leader during COVID-19 disruption. Richard sat in his office deep in thought as earlier in the day, he had attended a board meeting with his management team to discuss strategies, he wanted to ensure safety of in-house guests and employees whilst effectively managing cost to sustain the hotel business during the crisis. Leaning back in his chair, Richard thought to himself about the potential strategies presented by his team and the effectiveness of the current critical situation. Richard knew that this was not an easy

APA, Harvard, Vancouver, ISO, and other styles

29

Zhang, Ershen, Zhipeng Wang, Guojun Chen, et al. "Spatial-Temporal Evolution Patterns and Influencing Factors of Hotels in Yellow River Basin from 2012 to 2022." Land 12, no. 4 (2023): 770. http://dx.doi.org/10.3390/land12040770.

Full text

Abstract:

Governmental attention towards the high-quality development of the Yellow River basin has brought new development opportunities for the hotel industry. This study aims to reveal the spatial-temporal evolution patterns and influencing factors of hotels in the Yellow River Basin from 2012 to 2022, based on economic, social, and physical geographic data of 190,000 hotels in the Yellow River flowing. With the help of a GIS technology system, the spatial-temporal evolution patterns of all hotels, star hotels, and ordinary hotels were explored, respectively. Then, the significant influencing factors

APA, Harvard, Vancouver, ISO, and other styles

30

Amelia, Jennifer Ofodu., and UKabuilu Emmanuel. "ETHICAL DECISIONS AND EMPLOYEES' EFFICIENCY OF HOTELS IN LAGOS STATE." GPH-International Journal of Business Management 07, no. 03 (2024): 19–33. https://doi.org/10.5281/zenodo.10823028.

Full text

Abstract:

<strong>The relevance of the hotel industry as an instrument for economic generation in countries cannot be over-emphasized. Despite its importance, hotel industry in Lagos State is facing a variety of challenges that are ethically based. Managers of the hotel industry in Lagos are seen to embraces unethical communication, not keeping to employees’ right, practicing organisational injustices, embracing unethical leadership, and training among others. These unethical practices has undermining effects on employees’ efficiency. Studies that examine the link between dimensions of ethic

APA, Harvard, Vancouver, ISO, and other styles

31

Ćurlin, Tamara, Tanja Kamenjarska, and Mirjana Pejić Bach. "Innovation features in the hotel industry: Croatian hotel websites." Croatian Regional Development Journal 3, no. 1 (2022): 91–111. http://dx.doi.org/10.2478/crdj-2022-0006.

Full text

Abstract:

Abstract The hotel industry undeniably holds strong market power. Its economic impact can affect the infrastructural, economic, and digital development of a particular region. In addition to numerous advantages, digital development has also posed certain challenges for the hotel industry, such as fierce competition and a struggle for market power, which in turn lead to constant searching for new beneficial solutions. Hotel websites need to be of good quality to have a positive impact on profitability. Quality websites are functional and useful, and innovation is a common factor observed when t

APA, Harvard, Vancouver, ISO, and other styles

32

Stavrinoudis, Theodoros, and Christos Kakarougkas. "HOTEL FRONT LINE EMPLOYEES’ PERCEPTIONS ON LEADERSHIP AND WORKPLACE MOTIVATION IN TIMES OF CRISIS." Tourism and hospitality management 28, no. 2 (2022): 257–76. http://dx.doi.org/10.20867/thm.28.2.1.

Full text

Abstract:

Purpose - This study aims to identify the extent to which different motivational elements can support strong bonds and good cooperation between front-line employees and hotels’ leadership in times of crisis and work suspension. Design - The views of a sample of employees working in 4 and 5 star hotels in Heraklion Prefecture were studied in May 2020, when hotel operations were suspended. Methodology - Two hundred and one completed questionnaires were collected, consisting of 31 six-point Likert scales, whose data were analysed using the Exploratory and Confirmatory Factor Analysis (CFA). Appro

APA, Harvard, Vancouver, ISO, and other styles

33

Danurdara, Ananta Budhi, Nurdin Hidayah, and Anwari Masatip. "How Does Strong Experiential Marketing Affect the Customer Value?" International Journal of Marketing Studies 9, no. 4 (2017): 89. http://dx.doi.org/10.5539/ijms.v9n4p89.

Full text

Abstract:

The research objective is to get empirical evidences as well as to elucidate the phenomenon so that conclusion can be drawn concerning the implementation of Experiential Marketing in Creating Customer Value at stars’ hotel of 3, 4 and 5 in West Java, Indonesia. This study uses quantitative approach and Structural Equation Modeling was conducted to test the hypothesis. To meet the adequacy of the data, it was decided to have sample of 210 respondents, consisting of hotel customers who were room occupants of 3, 4, and 5 star hotels in the West Java province. Collection of field data in order to

APA, Harvard, Vancouver, ISO, and other styles

34

Liang, Yunli, and Chenyu Liao. "The Integration and Development of Franchising in China Take InterContinental Hotel as an Example." Advances in Economics, Management and Political Sciences 58, no. 1 (2023): 283–88. http://dx.doi.org/10.54254/2754-1169/58/20230986.

Full text

Abstract:

This paper has conducted in-depth research on the franchise business model of InterContinental Hotels and its application in the Chinese hotel industry. Using the franchise business model has brought benefits to InterContinental Hotels, including brand expansion, increased market share, additional revenue streams, resource consolidation, and risk sharing. Through the SWOT analysis, this paper analyses the strengths of Intercontinental Hotels high brand awareness, including perfect comprehensive facilities, broad global distribution network; the weakness include high franchise costs, strict ope

APA, Harvard, Vancouver, ISO, and other styles

35

Uden, Lorna, and Suppanunta Romprasert. "A hedonic approach to study willingness to pay for certified green hotel by customers in Thailand." Smart Tourism 6, no. 1 (2025): 2852. https://doi.org/10.54517/st2852.

Full text

Abstract:

<p>Green hotels are becoming increasingly popular as more and more people become conscious of the impact of their travel on the environment. There are several certifications known as Green Building Certificates<strong> </strong>given to hotels all over the world to encourage them to move towards eco-friendly attitude. Having a certification is often considered as a marketing tool. These certifications are often internationally known. Although green hotel has been gaining in popularity by both hotel business and tourist demand in Thailand, there is limited information whether

APA, Harvard, Vancouver, ISO, and other styles

36

Mercy, Busayo BELLO, and Ojo BELLO Yekinni. "THE MEDIATING ROLE OF TURNOVER INTENTION ON THE RELATIONSHIP BETWEEN JOB SATISFACTION AND EMPLOYEES' JOB PERFORMANCE IN THE HOTEL INDUSTRY." GPH-International Journal of Business Management 07, no. 03 (2024): 01–18. https://doi.org/10.5281/zenodo.10822925.

Full text

Abstract:

<strong>This study examined the mediating role of employees' turnover intention on the relationship between job satisfaction, and job performance in the hotel industry in Lagos State, Nigeria. A quantitative research design was used. The population of the study comprised employees of 792 registered hotels in Lagos State. 63 of the 792 registered hotels were selected through systematic random sampling. The employees of the 63 selected hotels put at 1, 624 formed the unit of analysis of the study. Since it is practically impossible for the researchers to sample the entire 1, 624 employees, hence

APA, Harvard, Vancouver, ISO, and other styles

37

ONWE, HANNAH ORUCHUKWU, and BUSAYO BELLO MERCY. "IN-SERVICE TRAINING AND EMPLOYEES' PRODUCTIVITY IN THE HOTEL INDUSTRY." GPH-International Journal of Educational Research 07, no. 07 (2024): 24–41. https://doi.org/10.5281/zenodo.13293878.

Full text

Abstract:

<strong>Hotel employees in Lagos State tend to become obsolete due to organizational, technological, and social dynamicsas a result of little or no attention to staff training needs. Studies that examined the link between in-service training and employees’ productivity in the hotel industry in Nigeria, particularly in Lagos State, have not been reported, hence the justification for this study. The main objectives of the study are to examined the correlation between the dimensions of in-service training and employees’ productivity in the hotel industry in Lagos state. Human capital

APA, Harvard, Vancouver, ISO, and other styles

38

Apostolakis, Alexandros, Shabbar Jaffry, and Markos Kourgiantakis. "Examination of Individual Preferences for Green Hotels in Crete." Sustainability 12, no. 20 (2020): 8294. http://dx.doi.org/10.3390/su12208294.

Full text

Abstract:

The hospitality sector is experiencing a massive transformation currently. Hotels are currently receiving considerable criticism over their practices concerning energy, environmental, as well as resource management. As a result, managerial practices in the hospitality sector have come under scrutiny. All these developments have given rise to the concept of the ‘smart’ hotel. The smart hotel concept has received considerable attention in the relevant literature in the last few years. However, the majority of this attention has either focused on the technical side (i.e., examining smart hotels f

APA, Harvard, Vancouver, ISO, and other styles

39

Upadhyay, Deepa Mahendra. "An Analytical Study of Job Enrichment as Tool for Motivation and Retention of Service Sector Employees." International Journal of Advance and Applied Research 6, no. 25(C) (2025): 219–24. https://doi.org/10.5281/zenodo.15331756.

Full text

Abstract:

<strong>Abstract:</strong> Frederick Herzberg is the author of the concept of job enrichment. It is a method of job design that involves giving employees more authority and diversity in their work to motivate them. It is a vertically growth of the role with the objective of improving job satisfaction and adding value for the employee. When used in hotels, job enrichment can assist employees' employment have more value, reduce employee unhappiness and attrition, and stay with the company. The research was carried out in a Nagpur hotel using a standardised questionnaire. The sample size was 30 h

APA, Harvard, Vancouver, ISO, and other styles

40

Kuminoff, Nicolai V., Congwen Zhang, and Jeta Rudi. "Are Travelers Willing to Pay a Premium to Stay at a “Green” Hotel? Evidence from an Internal Meta-Analysis of Hedonic Price Premia." Agricultural and Resource Economics Review 39, no. 3 (2010): 468–84. http://dx.doi.org/10.1017/s1068280500007450.

Full text

Abstract:

A growing number of hotels provide “green” lodging for travelers with strong environmental preferences. Twelve states have developed certification programs to regulate these claims. After describing the new market for green lodging, we use data on prices and amenities of “green” and “brown” hotels in Virginia to estimate a hedonic model of hotel room pricing. We find that travelers can expect to pay a significant premium for a standard room in a green hotel. An internal meta-analysis is used to evaluate the robustness of this result to subjective econometric modeling decisions. Our results ind

APA, Harvard, Vancouver, ISO, and other styles

41

Phillips, Mekafiye Foluke, and Gideon Chukwunwem Uboegbulam. "BRAND PERCEPTION AND GUESTS' PURCHASE INTENTIONS OF HOTELS IN PORT HARCOURT, RIVERS STATE NIGERIA." GPH-International Journal of Business Management 06, no. 08 (2024): 203–17. https://doi.org/10.5281/zenodo.10701592.

Full text

Abstract:

<strong>This study sought to examine the influence of brand perception on guests’ purchase intention of hotels in Port Harcourt, Rivers State. The study was guided by four research questions and it was hypothesised that there is no significant relationship between the dimensions of brand perception (which comprises perceived product quality, price perception, perceived brand awareness and perceived brand image) and purchase intention.  A sample size of one hundred and eleven (111) respondents was drawn from 32 hotels in Port Harcourt using the cluster sampling technique. Pearson Mom

APA, Harvard, Vancouver, ISO, and other styles

42

Khairunnisa, Khairunnisa, and Nila Krisnawati. "The Emergence of Service Quality and Brand Awareness Toward Strategic Competitiveness and Its Impact on Hotel Performance." Journal of Business on Hospitality and Tourism 1, no. 1 (2015): 16. http://dx.doi.org/10.22334/jbhost.v1i1.22.

Full text

Abstract:

Five-star hotels are known by their immense competitiveness, first-class portrayal and are superior in level of extravagance, eccentricity, representation, sophistication and amenities. Slow growth of five-star hotels aggravates strong competition, thus forcing hotel businesses to be competitive. This study attempts to analyze service quality and brand awareness toward strategic competitiveness and its impact on the performance of XYZ Hotel. The study applies both quantitative and qualitative research, which were obtained from questionnaire distribution to 100 respondents who have stayed at th

APA, Harvard, Vancouver, ISO, and other styles

43

Ahmad, Pitra, and Al-battat Ahmad. "Relationship of customers' satisfaction and loyalty on Shariah-compliant hotel in Shah Alam Malaysia." International Research Journal of Science, Technology, Education, and Management 1, no. 2 (2021): 224–35. https://doi.org/10.5281/zenodo.5726643.

Full text

Abstract:

Along with the development of a business hotel in Malaysia, which makes it an effort to improve customer satisfaction factor. Malaysia is one of Target Islamic Tourism with a total number of visitors are from various countries such as Indonesia, Brunei, Kazakhstan, Bangladesh, Arab and other Middle Eastern countries. Moreover, it will lead to a new innovation in the hospitality industry in the concept of Shariah-Compliant Hotel (SCH). Malaysia is one of the largest Muslim populations that has a good opportunity for developing a new innovative market of Islamic hotels. Shah Alam has two hotels

APA, Harvard, Vancouver, ISO, and other styles

44

Islam, Mohammad Shahidul, and Md Shamimul Islam. "Risk management strategies for smart hotel supply chain." Smart Tourism 5, no. 1 (2024): 2632. http://dx.doi.org/10.54517/st.v5i1.2632.

Full text

Abstract:

<p>In the dynamic and interconnected world of hospitality, smart hotel supply chains play a pivotal role in maintaining operational efficiency and service excellence. However, these supply chains are susceptible to many risks, including transportation disruptions, supplier insolvencies, and cybersecurity threats, which can severely impact business continuity and degrade service quality. This conceptual paper proposes a holistic framework for identifying, assessing, and mitigating supply chain risks within the context of smart hotels. By integrating advanced technologies and strategic man

APA, Harvard, Vancouver, ISO, and other styles

45

S, Ruby, and Deepthi S. "Beyond Check-In: Effectiveness Of CRM Practices In Kerala's Star Hotel Industry." Atna Journal of Tourism Studies 20, no. 1 (2025): 235–55. https://doi.org/10.12727/ajts.33.11.

Full text

Abstract:

The secret to hotel business success is building customer relationships rather than just providing high-quality products and services. Strong client relationships and higher customer satisfaction are mentioned as the main sources of income for service organisations. With "consumer power" at its centre, business has experienced a remarkable transformation in the new millennium. The hospitality industry is a perfect fit for the use of CRM concepts and practices. Modern hotels strive to enhance the guest experience to increase occupancy rates and income. To attain these outcomes, hotel managers n

APA, Harvard, Vancouver, ISO, and other styles

46

Dewi Rahmayanti, Putu Laksmita, I. Wayan Suartina, and I. Komang Sumerta. "PERAN CITRA MEREK MEMEDIASI PENGARUH SOCIAL MEDIA MARKETING TERHADAP BOOKING INTENTION PADA CHAIN HOTEL DI BALI." Forum Manajemen 20, no. 1 (2022): 1–12. http://dx.doi.org/10.61938/fm.v20i1.456.

Full text

Abstract:

The economy in Bali relies on tourism sector, but due to the Covid-19 outbreak, regional income in Bali decreased in 2020. The tourism accommodation sector is one sort of business involved in the affected tourism industry. Bali has a large number of hotels, particularly chain hotels such as Aston, Ibis, Harris, Fave, and Horizon Hotels. When compared to local hotels, the hotel chain has the strength of a strong brand because it is more well-known. However, hotel chains in Bali were also affected by the Covid-19 outbreak, as seen by the decreased occupancy rate. As a result, the researcher inve

APA, Harvard, Vancouver, ISO, and other styles

47

Nugraheni, Krisnawati Setyaningrum, Dyah Palupiningtyas, and Rudi Prasetyo Ardi. "Transformational leadership and empowerment as driving factors for employee performance in Star-Rated Hotels in Central Java." Annals of Human Resource Management Research 5, no. 2 (2025): 231–42. https://doi.org/10.35912/ahrmr.v5i2.2828.

Full text

Abstract:

Purpose: The aim of this study is to examine how transformational leadership and employee empowerment can improve employee performance in four-star hotels in Central Java. Research Methodology: The research was conducted in four-star hotels in Central Java, involving a survey of 185 hotel employees selected through proportional random sampling. The data was analyzed using Partial Least Square (PLS) to explore the causal relationships between the study variables. Results: The study found that transformational leadership has a strong positive effect on employee empowerment. Additionally, employe

APA, Harvard, Vancouver, ISO, and other styles

48

Chalise, Dhan Raj. "Factors Influencing Organizational Performance in Hotel Sector of Nepal." Journal of Nepalese Business Studies 14, no. 1 (2021): 96–107. http://dx.doi.org/10.3126/jnbs.v14i1.41496.

Full text

Abstract:

The present study is designed to identify the factors influencing organizational performance based on native research work carried out through field study. Adopting descriptive cum analytical research design, this study is based on primary data obtained from the hotels located inside the Kathmandu valley of Nepal through the use of a five-point Likert-type questionnaire. With the help of the random sampling technique, 130 employees working in 23 hotels in the position of executive, managerial and officer’s level are taken as sample respondents. Four different variables affecting hotels' perfor

APA, Harvard, Vancouver, ISO, and other styles

49

Shanshan, Zhang, Albattat Ahmad, and Xu Heng. "Analysis of Management Strategies for Urban Hotels in China Under the Sustainable Development Goals of Low-Carbon Tourism." International Journal of Professional Business Review 8, no. 8 (2023): e02995. http://dx.doi.org/10.26668/businessreview/2023.v8i8.2995.

Full text

Abstract:

Purpose: The objective of this study is to seek out common problems and improvement strategies in the management of urban hotels in China under the Sustainable Development Goals of low-carbon tourism. As significant contributors to carbon emissions in the tourism industry, urban hotels in China face various challenges in their operations. It is worth exploring the specific problems they encounter and how to enhance the management of urban hotels, along with strategies for improvement. Theoretical framework: Recent literature indicate that carbon emissions from urban hotels are more pronounced

APA, Harvard, Vancouver, ISO, and other styles

50

Dolasinski, Mary Jo, and Chris Roberts. "Turnover and Performance in Full- and Select-Service Hotels." Journal of Hospitality & Tourism Research 44, no. 8 (2020): 1335–38. http://dx.doi.org/10.1177/1096348020955213.

Full text

Abstract:

Turnover plays an important role in hotel performance. This study explored turnover and its relationship between three key categories of the balanced scorecard (revenue, profit, and guest satisfaction) using secondary data from a 6-year period for 118 full- and select-service hotels. Analysis revealed strong positive correlations between hourly and management turnover in full-service hotels and positive correlations in 4 of the 6 years in select-service hotels. There was also a modest negative correlation between management turnover and guest satisfaction in 4 of the 6 years.

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!