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1
Zhang, Pei, Xiu Shan Jiang, and Wei Long Gai. "Research on Chinese Chine Supermarkets’ Logistics Distribution Model." Advanced Materials Research 945-949 (June 2014): 3199–203. http://dx.doi.org/10.4028/www.scientific.net/amr.945-949.3199.
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Chain supermarket’s development speed and level and the selection of logistics mode has the close relation, one of the main index to measure the level of modern management of a supermarket chain of enterprises is to look at the distribution level. That whether chain supermarket can choose a suitable for enterprise’s development of the logistics distribution mode or not decides the future of the enterprise’s development and survival. Through analyzing Chinese hundred chain enterprise, Jiajiayue supermarket chain, logistics mode, this paper points out the existing problems and improvement measures in Chinese chine supermarkets enterprises.
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BAVIERA-PUIG, Amparo, Juan BUITRAGO-VERA, and Carmen ESCRIBA-PEREZ. "GEOMARKETING MODELS IN SUPERMARKET LOCATION STRATEGIES." Journal of Business Economics and Management 17, no. 6 (December 21, 2016): 1205–21. http://dx.doi.org/10.3846/16111699.2015.1113198.
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Choosing where to open a new outlet is a critical decision for retail firms. Building on the multiplicative competitive interaction model from retail location theory, this paper develops a geomarketing model that can be used to devise supermarket location strategies. First, attributes that explain a supermarket’s pull on consumers were determined. These attributes included objective (taken from databases and empirical observation) and subjective (based on managerial judgements) variables relating to the supermarket and its trade area. Then, geographic information system tools were used to analyse real data at a highly detailed level (road section). From a geomarketing viewpoint, the model shows that sociodemographic characteristics of the supermarket’s trade area affect firms’ location strategies. The paper also discusses improvements for calibrating and validating this model. Adding the spatial organization of supermarkets to the model yields a different consumer behaviour pattern. This geomarketing model can help managers to design supermarket location strategies according to shop features, competitors and environment, whilst estimating supermarket sales.
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Potdar, Balkrushna, John Guthrie, and Juergen Gnoth. "Encouraging shoplifting prevention with quality relationships." International Journal of Retail & Distribution Management 46, no. 1 (January 8, 2018): 49–69. http://dx.doi.org/10.1108/ijrdm-12-2016-0240.
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Purpose The cost to supermarkets from shoplifting is a growing problem. Despite huge investments in formal security measures, supermarkets experience shrinkage and face heavy financial losses. Hence, this paper explores an alternative approach to shoplifting prevention. The purpose of this paper is to propose that quality relationships between a supermarket and its customers could be a viable strategy for shoplifting prevention. A conceptual model is presented at the end of this paper for encouraging shoplifting prevention using a theory of planned behaviour perspective. Design/methodology/approach A systematic search of literature on relationship quality was conducted. Research papers were shortlisted from peer-reviewed journals published between 2007 and 2016. For the convenience of readers, studies on relationship quality are presented in six cross-checked information categories in a table. Findings This study produced two results. First, it finds three antecedents of supermarket-customer relationship quality. These are as follows: a supermarket’s participation in corporate social responsibility and cause-related marketing initiatives, a supermarket’s service quality, and a customer’s attachment to a supermarket’s place/location. Second, there are three major effective dimensions of relationship quality. These are as follows: satisfaction, trust, and commitment. The proposed model incorporates factors from both findings, to measure a supermarket-customer relationship quality that may influence intention of customers to engage in shoplifting preventive behaviour. Originality/value This research paper has reviewed the existing literature to utilise it in the context of shoplifting prevention, and developed a novel model/framework for effective shoplifting prevention with a theory of planned behaviour perspective.
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Husnia, Zulfia, and Hario Megatsari. "Health Promotion in Public Places of Sakinah Supermarket Surabaya." Jurnal PROMKES 8, no. 1 (May 6, 2020): 66. http://dx.doi.org/10.20473/jpk.v8.i1.2020.66-78.
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Background: Humans daily activities are inseparable from public places. Public places are facilities used for communal public activities, such as buying and selling in supermarket. The management of supermarkets have to ensure clean, healthy, safe, and comfortable facilities which do not give disadvantages for health. In responding this issue, health promotion is required in public places to get rid of environmental pollution and disease transmission. Objective: This study described health promotion in public places as found in Sakinah Supermarket. Method: This study was descriptive research with a quantitative approach. Data were categorized into primary data through observation and in-depth interview, as well as secondary data through Sakinah Supermarket’s document. The analysis was explored by using Ottawa Charter's 5 means of action as basic health promotion tool. Results: Health promotion in Sakinah Supermarket was still lacking. Health promotion efforts that have been done well are the concept of a No-Smoking Area, where Sakinah Supermarket did not sell cigarettes and did not provide smoking area. Conclusion: Sakinah Supermarket has not supported healthy public places since it does not give adequate information to improve individual’s awareness of health.
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Slack, Neale J., and Gurmeet Singh. "The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction." TQM Journal 32, no. 3 (February 19, 2020): 543–58. http://dx.doi.org/10.1108/tqm-07-2019-0187.
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PurposeThe purpose of this study is to determine the effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction in the supermarket sector.Design/methodology/approachIn total, 480 supermarket customers participated in an intercept survey in four urban centres of Fiji. Descriptive statistics were used to determine the level of service quality provided by supermarkets, and inferential statistics to determine the gap between customer's service quality expectations and perceptions and to test the research hypotheses.FindingsThe findings indicate service quality of supermarkets is perceived as being unsatisfactory, service quality significantly affects customer satisfaction and loyalty and customer satisfaction partially mediates the relationship between service quality and customer loyalty reducing customer's perceptions of service quality, leading to lower customer loyalty.Practical implicationsThis study provides an indication as to where supermarkets should target their marketing attention and scarce corporate resources and may help in their efforts to service, satisfy, retain and attract more long-term loyal customers in the increasingly competitive supermarket sector. This research could inform government policy makers in sequencing the supermarket sector transformation and assist local supermarkets to adapt to this changing retail landscape.Originality/valueThis study advances our understanding of the effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction in the supermarket sector.
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Pulker, Trapp, Scott, and Pollard. "The Nature and Quality of Australian Supermarkets’ Policies that can Impact Public Health Nutrition, and Evidence of their Practical Application: A Cross-Sectional Study." Nutrients 11, no. 4 (April 15, 2019): 853. http://dx.doi.org/10.3390/nu11040853.
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Improving population diets is a public health priority, and calls have been made for corporations such as supermarkets to contribute. Supermarkets hold a powerful position within the food system, and one source of power is supermarket own brand foods (SOBFs). Many of the world’s largest supermarkets have corporate social responsibility (CSR) policies that can impact public health, but little is known about their quality or practical application. This study examines the nature and quality of Australian supermarkets’ CSR policies that can impact public health nutrition, and provides evidence of practical applications for SOBFs. A content analysis of CSR policies was conducted. Evidence of supermarkets putting CSR policies into practice was derived from observational audits of 3940 SOBFs in three large exemplar supermarkets (Coles, Woolworths, IGA) in Perth, Western Australia (WA). All supermarkets had some CSR policies that could impact public health nutrition; however, over half related to sustainability, and many lacked specificity. All supermarkets sold some nutritious SOBFs, using marketing techniques that made them visible. Findings suggest Australian supermarket CSR policies are not likely to adequately contribute to improving population diets or sustainability of food systems. Setting robust and meaningful targets, and improving transparency and specificity of CSR policies, would improve the nature and quality of supermarket CSR policies and increase the likelihood of a public health benefit.
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Horsley, Jason A., Katie AR Absalom, Evie M. Akiens, Robert J. Dunk, and Alice M. Ferguson. "The proportion of unhealthy foodstuffs children are exposed to at the checkout of convenience supermarkets." Public Health Nutrition 17, no. 11 (January 22, 2014): 2453–58. http://dx.doi.org/10.1017/s1368980013003571.
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AbstractObjectiveTo investigate the proportion of foods that are unhealthy to which children are exposed at the checkout of convenience supermarkets.DesignWe performed a cross-sectional survey of foodstuffs displayed at the checkout. Products displayed at or below children's eye-level were designated as healthy, unhealthy or unclassifiable using the Food Standards Agency's scoring criteria.SettingThirteen convenience supermarkets from the three leading UK supermarket chains were selected on the basis of proximity to the town hall in Sheffield, England.SubjectsConvenience supermarkets were defined as branches of supermarket chains that were identified as being other than superstores on their company's store locator website.ResultsIn almost all of the convenience supermarkets surveyed, the main healthy product on display was sugar-free chewing gum. On average, when chewing gum was not included as a foodstuff, 89% of the products on display at the checkouts of convenience supermarkets were unhealthy using the Food Standards Agency's criteria. One store was a notable outlier, providing only fruit and nuts at its checkout.ConclusionsThe overwhelming majority of products to which children are exposed at the convenience supermarket checkout are unhealthy. This is despite all the supermarket chains surveyed having signed up to the UK Government's ‘responsibility deal’.
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Twardzik, Małgorzata. "Sklepy dyskontowe w strukturze sieci handlowej w małych miastach w Polsce." Space – Society – Economy, no. 22 (December 30, 2017): 7–22. http://dx.doi.org/10.18778/1733-3180.22.01.
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Handel detaliczny ulega w Polsce nieustającym zmianom strukturalnym, ilościowym oraz jakościowym. Powstają nowe formaty handlu wielkopowierzchniowego, systematycznie maleje liczba sklepów, ubywa głównie małych, drobnodetalicznych sklepów spożywczych oraz sklepów ze sprzętem RTV i komputerami. Powstają w ich miejsce sklepy dyskontowe, stosujące strategię niskich cen oraz wielofunkcyjne galerie i parki handlowe. Małe miasta w Polsce, dysponujące dotychczas ofertą tradycyjnego handlu – stały się dla inwestorów sieci detalicznych intratnym miejscem lokowania swoich działalności. W wyniku ich ekspansji w małych miastach powstają supermarkety i sklepy dyskontowe największych operatorów handlowych w Europie (Tesco, Carrefour, Biedronka, Lidl, Netto). Mieszkańcy chętnie korzystają z ich oferty, a lokalni przedsiębiorcy zmagają się z rosnącą konkurencją. Zmienia się też zagospodarowanie przestrzenne miast, gdyż sieci mają określone wymagania lokalizacyjne, dostępnościowe oraz techniczne (np. typ budynku, wielkość działki). Różnorodność lokalnej oferty handlowej w małych miastach coraz częściej zastępowana jest standardowym asortymentem sieci dyskontowych.
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Fathi, Masood, Amir Nourmohammadi, Morteza Ghobakhloo, and Milad Yousefi. "Production Sustainability via Supermarket Location Optimization in Assembly Lines." Sustainability 12, no. 11 (June 9, 2020): 4728. http://dx.doi.org/10.3390/su12114728.
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Manufacturers worldwide are nowadays in pursuit of sustainability. In the Industry 4.0 era, it is a common practice to implement decentralized logistics areas, known as supermarkets, to achieve production sustainability via Just-in-Time material delivery at assembly lines. In this environment, manufacturers are commonly struggling with the Supermarket Location Problem (SLP), striving to efficiently decide on the number and location of supermarkets to minimize the logistics cost. To address this prevalent issue, this paper proposed a Simulated Annealing (SA) algorithm for minimizing the supermarket cost, via optimally locating supermarkets in assembly lines. The efficiency of the SA algorithm was tested by solving a set of test problems. In doing so, a holistic performance index, namely the total cost of supermarkets, was developed that included both shipment cost and the installation cost across the assembly line. The effect of workload balancing on the supermarket cost was also investigated in this study. For this purpose, the SLP was solved both before and after balancing the workload. The results of the comparison revealed that workload balancing could significantly reduce the total supermarket cost and contribute to the overall production and economic sustainability. It was also observed that the optimization of material shipment cost across the assembly line is the most influencing factor in reducing the total supermarket cost.
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Alam, Jahangir. "Customers’ Problems in Buying from Supermarkets in Bangladesh." CBR - Consumer Behavior Review 5, no. 2 (May 1, 2021): 215. http://dx.doi.org/10.51359/2526-7884.2021.248812.
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Consumers' preferences, satisfaction and, loyalty towards supermarkets in Bangladesh have been studied but this study aims to identify the customers' problem in buying from the supermarkets and their socio-economic characteristics along with present scenario and economic significance of the supermarket industry in Bangladesh. The study is empirical, mixed-method has been deployed, 400 customers of the supermarkets were surveyed by mall intercept technique through a questionnaire, 6 in-depth interviews were conducted with the supermarkets' professionals and relevant articles, publication, books, reports, journals, newspapers and websites were reviewed. Descriptive statistics, chi-square tests, and factor analysis were performed in analyzing the data. There are 211 outlets of major supermarkets in Bangladesh, which are contributing 1.49 % to the GDP and generating significant employment. Upper-middle and high class, highly educated, small family are the customers who face the major problems of high cost due to additional tax, long waiting time at the payment queue, and unnecessary purchase while shopping from the supermarkets. All the demographic characteristics have a significant relationship with these problems except the marital status and family size. The supermarket industry needs to understand the customers' psychology; concentrate on enhancing the store facility, educate people on the attributes of the supermarkets and the policymakers can initiate a proper policy in operating the supermarket business in Bangladesh.
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Mua, Lilian Ndinda, and Abel Anyieni. "Merchandizing Practices and Sales Performance of Supermarkets in Nakuru County, Kenya." International Journal of Current Aspects 3, no. VI (November 4, 2019): 16–32. http://dx.doi.org/10.35942/ijcab.v3ivi.76.
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In Kenya, the challenges of sales performance are prevalent amongst the supermarkets. A declining sales performance was noted for Uchumi supermarket in its 2016 financial year leading to its poor financial performance. Nakumatt supermarket has also had poor sales performance in the recent years leading to its struggling financial position. Merchandizing is one of the aspects that can be utilized for the purposes of improving on sales performance. The purpose of the study is to determine the effect of merchandizing practices and sales performance of Supermarkets in Nakuru County, Kenya. The study seeks to examine the diverse aspects of merchandizing on sales performance and try to establish why the supermarkets are making losses and not profits on sales. The study specifically seek to determine the effect of customer attraction, product differentiation, product access and staff attributes on sales performance of Supermarkets in Nakuru town. This study used The Product Marketing Mix Theory, Customer Behaviour Theory and Impulse Buying Behaviour Theory. This study utilized descriptive research design to guide the study on data collection, analysis and presentation of findings. To obtain its data, the study will target the eight main supermarkets in Nakuru Town. The target population for the study was 590 staff comprising of management and supermarket line attendants. Nassiuma formula was used to determine the desired sample size for the study. A sample size of 86 respondents was selected. The study then use stratified sampling to select the supermarket line attendants into the study sample. This study used structured questionnaires to obtain its data from supermarket line attendants. Validity and reliability of research questionnaire was tested by conducting a pilot study. This study used Content validity to ascertain the validity of the research questionnaires. The study used Cronbach’s Alpha test of internal consistency to test the reliability of the study questionnaires. Statistical Package for Social Sciences (SPSS) version 22. This study used both descriptive and inferential statistics. The entire study used tables to present the findings. The study further concluded that there was a positive relationship between product differentiation aspects and sales performance of fast moving consumer goods in Nakuru town supermarkets. The item that had the highest mean score was that supermarket stocks products based on customer specification. It was also concluded that there was a positive relationship between product access and sales performance of fast moving consumer goods in Nakuru town supermarkets. The metric that had the highest mean score was that supermarket has presence of reliable product distribution channels throughout the year. In the context of staff attributes, the study concluded that there was a positive relationship between staff attributes and sales performance fast moving consumer goods in Nakuru town supermarkets. The statement that supermarket sales staff had sufficient knowledge on product specifications had the highest mean score. The study further concluded that merchandizing strategies, namely, customer attraction, product access, product differentiation and staff attributes significantly predicted the level of sales performance of fast moving consumer goods in Nakuru town supermarkets. Staff attributes had the highest influence on sales performance of fast moving consumer goods in Nakuru town supermarkets. The study will enable the top management of supermarkets in making decisions of merchandising. This study will also help academicians in this subject area as well future researcher for the study will add to the limited literature on merchandizing strategies and sales performance.
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Liang, Bi, and Fengmao Lv. "A Study on the Optimization of Chain Supermarkets’ Distribution Route Based on the Quantum-Inspired Evolutionary Algorithm." Mathematical Problems in Engineering 2017 (2017): 1–11. http://dx.doi.org/10.1155/2017/7964545.
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The chain supermarket has become a major part of China’s retail industry, and the optimization of chain supermarkets’ distribution route is an important issue that needs to be considered for the distribution center, because for a chain supermarket it affects the logistics cost and the competition in the market directly. In this paper, analyzing the current distribution situation of chain supermarkets both at home and abroad and studying the quantum-inspired evolutionary algorithm (QEA), we set up the mathematical model of chain supermarkets’ distribution route and solve the optimized distribution route throughout QEA. At last, we take Hongqi Chain Supermarket in Chengdu as an example to perform the experiment and compare QEA with the genetic algorithm (GA) in the fields of the convergence, the optimal solution, the search ability, and so on. The experiment results show that the distribution route optimized by QEA behaves better than that by GA, and QEA has stronger global search ability for both a small-scale chain supermarket and a large-scale chain supermarket. Moreover, the success rate of QEA in searching routes is higher than that of GA.
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de Waal, André, Erjen van Nierop, and Laurens Sloot. "Analysing supermarket performance with the high-performance organisation framework." International Journal of Retail & Distribution Management 45, no. 1 (January 9, 2017): 57–70. http://dx.doi.org/10.1108/ijrdm-03-2016-0042.
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Purpose The Dutch supermarket industry is dominated by a small number of powerful companies which capture the majority of sales and which compete fiercely with each other. This competition is mainly quality based, in the sense of offering increasingly more products of higher quality and striving for better distribution mechanisms. Interestingly there does not seem to be much attention for the quality of the internal supermarket organisation, i.e. quality of people, internal processes, and performance reporting. Thus there seems to be a gap in both current literature and the quality improvement attention of supermarkets which needs to be addressed, to uncover new sources of improvement. The paper aims to discuss these issues. Design/methodology/approach In this paper, the authors introduce the high-performance organisation (HPO) framework, a validated technique for evaluating the strength of the internal organisation of companies and for proposing quality improvements. The aim of the research is to test whether the HPO Framework can be used to analyse the strength and performance of supermarkets and to come up with recommendations for improvement. A questionnaire into the drivers of success of supermarkets was constructed which was send to 400 supermarket franchisers, and the received data were subsequently analysed. Findings On average the participating supermarkets are well-performing but they cannot yet be classified as high performing according to the HPO Framework. The supermarkets with the highest HPO scores indeed achieve better financial results (both in terms of revenue and margin achieved) than those of supermarkets with lower HPO scores. Finally, the authors find that larger supermarkets (in square metres floor area) outperform smaller supermarkets on all HPO factors. Research limitations/implications As the HPO Framework is shown to be useful for not only analysing the performance of the supermarkets but also to generate recommendations for improvement of those supermarkets, individual supermarkets should evaluate their performance and operations using the HPO Framework to come up with improvement recommendations tailored to their own situation. Originality/value The HPO Framework has been applied during the past years in many sectors but not yet in the supermarket industry. Thus this research provides a unique insight in this industry. In addition academic researchers can use the HPO Framework to further investigate specific areas and factors of the supermarkets, in order to add to the literature on the quality of supermarkets.
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Bellizzi, Joseph A., and Terry Bristol. "An assessment of supermarket loyalty cards in one major US market." Journal of Consumer Marketing 21, no. 2 (March 1, 2004): 144–54. http://dx.doi.org/10.1108/07363760410525704.
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A survey was conducted in a large US metropolitan area of the West. The objective of the study was to determine if loyalty cards issued by supermarkets are actually associated with customer loyalty and how loyalty cards compare with other factors that retailers could use to enhance supermarket loyalty. The results indicate that loyalty cards are not associated with supermarket loyalty. Frequent users of loyalty cards are more likely to shop at different stores and use loyalty cards from several stores. The consumer respondents indicated that there are a number of factors other than having a supermarket loyalty card that would be more likely to increase their loyalty to any one supermarket. Besides confirming the universally accepted belief that consumers would be more loyal to conveniently located supermarkets, the respondents identified a few other factors that would enhance their supermarket loyalty such as stores that offer fast check‐out lanes. Loyalty factors were cluster analyzed into three categories, those most important, those least important, and those of moderate importance.
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Kimenju, Simon C., Ramona Rischke, Stephan Klasen, and Matin Qaim. "Do supermarkets contribute to the obesity pandemic in developing countries?" Public Health Nutrition 18, no. 17 (April 15, 2015): 3224–33. http://dx.doi.org/10.1017/s1368980015000919.
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AbstractObjectiveMany developing countries are undergoing a nutrition transition with rising rates of overweight and obesity. This nutrition transition coincides with a rapid expansion of supermarkets. The objective of the present research is to study whether supermarkets directly contribute to overweight and other changes in nutritional status.DesignThis research builds on cross-sectional observational data. Household- and individual-level data were collected in Kenya using a quasi-experimental survey design. Instrumental variable regressions were employed to analyse the impact of supermarket purchase on nutritional status. Causal chain models were estimated to examine pathways through which supermarkets affect nutrition.SettingSmall towns in Central Province of Kenya with and without supermarkets.SubjectsA total of 615 adults and 216 children and adolescents.ResultsControlling for other factors, buying in a supermarket is associated with a significantly higher BMI (P=0·018) and a higher probability of overweight (P=0·057) among adults. This effect is not observed for children and adolescents. Instead, buying in a supermarket seems to reduce child undernutrition measured by height-for-age Z-score (P=0·017). Impacts of supermarkets depend on many factors including people’s initial nutritional status. For both adults and children, the nutrition effects occur through higher food energy consumption and changes in dietary composition.ConclusionsSupermarkets and their food sales strategies contribute to changing food consumption habits and nutritional outcomes. Yet the types of outcomes differ by age cohort and initial nutritional status. Simple conclusions on whether supermarkets are good or bad for nutrition and public health are not justified.
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Muturu, Elizabeth Mumbi, and Dr Thomas Mose. "EFFECT OF WORK PLACE ENVIRONMENT ON EMPLOYEE RETENTION IN SELECTED SUPERMARKETS IN KENYA." Human Resource and Leadership Journal 4, no. 1 (May 21, 2019): 13. http://dx.doi.org/10.47941/hrlj.295.
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Purpose: The purpose of the study was to establish the effect of work place environment on employees’ retention in selected supermarkets in Kenya. The study specifically sought to determine the effects of job satisfaction, employee relations, employees occupational health and safety and working conditions on employees’ retention in selected supermarkets in Kenya.Methodology: The study will adopt a descriptive research design. The study was undertaken in three selected supermarkets in Kenya notably; Tuskys supermarkets; Naivas supermarkets and Choppies supermarkets. The target population comprised of a total of 1500 staff working in the three selected supermarkets in Kenya. These included; 640 staff at Tuskys supermarkets 560 staff at Naivas supermarkets and 300 staff at Choppies supermarkets. The study adopted a stratified random sampling technique to select 316 respondents as the sample size for the study. Questionnaires were used as the main data collection instruments and a pilot study was conducted to pretest questionnaires for reliability. Descriptive statistics and multiple regression analysis were used to analyze the gathered data and the results were presented on tables, figures and graphs.Results: The study findings indicated that, job satisfaction, employee relations, employees’ occupational health and safety and working conditions were the key effects of work place environment that affected employees’ retention in selected supermarkets in Kenya. The study concluded that, commitment, employees’ motivation and rewards are key aspects of employee job satisfaction which influences employee turnover rates in supermarkets. The study further concluded that job satisfaction the key factor that affects employee’s retention most in supermarkets, followed by occupational health and safety, then working conditions with and lastly employee relations.Contribution to policy and practice: The study recommended that to improve on the level of employee job satisfaction, the supermarket management should offer the employee with good remuneration packages, recognize and reward the high performing employees. The supermarket management should adopt effective employee relations strategy through application of effective communication channel, use of effective conflict resolution methods, encouraging team building activities and providing better working conditions. The supermarket management should implement effective work safety procedures, increase the level of compliance with health and safety policies, implement effective work hazards and risks control methods and implement safety measures to avoid employee exposure to illness and accidents. The finally recommended that the supermarkets management should provide employees with favorable hours of work, provide flexible work schedule, increase on the employee work life balance and provide good work facilities.
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Nguyen Thi Hang, Truong Thi Viet Phuong, and Nguyen Thi Quynh Trang. "Inspection of the Level of Effects of Service Quality to Customer Satisfaction in Retail Supermarkets." SIASAT 4, no. 1 (January 15, 2020): 36–45. http://dx.doi.org/10.33258/siasat.v4i1.47.
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For every business dealing in goods and services, especially in the field of sales, attracting more and more buyers will help increase sales, contributing to achieving the ultimate goal of the producer. profit maximization. Currently, retail supermarkets are facing fierce competition pressure among supermarket organizations: from the competition of existing supermarkets in the area, the chains of buffet goods, the shopping centers, the penetration of the "giants" in the domestic and foreign retail supermarket industry. In the context of consumers having more and more opportunities to choose shopping places and more and more requirements for service quality, especially, consumers when they come to supermarkets are not merely Buy the goods you need but also feel comfortable, feel your needs are best met. Therefore, when it comes to customer satisfaction with supermarkets, the issues that we need to pay attention to, from the quality of goods to the attitude of the staff, the promotions, as well as pay attention to customers' feelings about the service quality of the business, thereby taking measures to keep old customers, attract new customers ... All have certain effects on customer satisfaction in Supermarkets in general and at retail supermarkets in particular. This study uses exploratory factor analysis (EFA) and positive factor analysis (CFA) to test the scale of the influence of factors on customer satisfaction at the supermarket. The study has determined the scale of affecting factors including 7 components with 27 observed variables. The results of the study help to verify the qualitative statements about the impact of factors on customer satisfaction, thereby drawing conclusions and recommendations to help supermarkets promote points. strong as well as improve weak points to achieve the best service quality.
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Nguyen Thi Hang, Pham Minh Dat, Nguyen Van Huan, and Truong Thi Viet Phuong. "Inspection of the Level of Effects of Service Quality to Customer Satisfaction in Retail Supermarkets." SIASAT 5, no. 1 (January 15, 2020): 36–46. http://dx.doi.org/10.33258/siasat.v5i1.47.
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For every business dealing in goods and services, especially in the field of sales, attracting more and more buyers will help increase sales, contributing to achieving the ultimate goal of the producer. Profit maximization. Currently, retail supermarkets are facing fierce competition pressure among supermarket organizations: from the competition of existing supermarkets in the area, the chains of buffet goods, the shopping centers, the penetration of the "giants" in the domestic and foreign retail supermarket industry. In the context of consumers having more and more opportunities to choose shopping places and more and more requirements for service quality, especially, consumers when they come to supermarkets are not merely Buy the goods you need but also feel comfortable, feel your needs are best met. Therefore, when it comes to customer satisfaction with supermarkets, the issues that we need to pay attention to, from the quality of goods to the attitude of the staff, the promotions, as well as pay attention to customers' feelings about the service quality of the business, thereby taking measures to keep old customers, attract new customers ... All have certain effects on customer satisfaction in Supermarkets in general and at retail supermarkets in particular. This study uses exploratory factor analysis (EFA) and positive factor analysis (CFA) to test the scale of the influence of factors on customer satisfaction at the supermarket. The study has determined the scale of affecting factors including 7 components with 27 observed variables. The results of the study help to verify the qualitative statements about the impact of factors on customer satisfaction, thereby drawing conclusions and recommendations to help supermarkets promote points. Strong as well as improve weak points to achieve the best service quality.
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Stanton, John L. "A brief history of food retail." British Food Journal 120, no. 1 (January 2, 2018): 172–80. http://dx.doi.org/10.1108/bfj-01-2017-0033.
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Purpose The purpose of this paper is to provide a historic perspective on the supermarket industry that has changed from the small Mom and Pop stores to major supermarket chains. Design/methodology/approach This study is a review of secondary information from trade literature, popular new media and academic publications. Findings The changes in supermarkets and food stores followed the trends in how consumers have changed and developed. As consumers around the world continue to change, so will food retailers. Research limitations/implications The author could have included more on the development in underdeveloped countries. Practical implications This paper has practical implication in that to understand that food retailers must continue to follow consumer and technology changes if they want to grow and prosper. To quote Winston Churchill, “The farther backward you can look, the farther forward you are likely to see.” Social implications Supermarkets must be responsive to consumer changes and as consumer become more demanding for convenience so must supermarkets must continue to provide it or disappear. Originality/value This study is original to the extent that it brought together the different eras in supermarket. The actual changes have been well known.
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Hao, Li Jun. "Thinking on Architectural Design of Rural Supermarket." Applied Mechanics and Materials 238 (November 2012): 525–28. http://dx.doi.org/10.4028/www.scientific.net/amm.238.525.
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As a new business model, rural supermarket has gone into the lives of rural residents. Going to the supermarket shopping has become a choice of more and more rural residents. It is worth noticing that rural supermarket is not a simple copy and repeat of the urban supermarket. The paper analyzes rural supermarket’s characteristics and inadequacies in current situation, and presents optimal design ideas of rural supermarket considering plane layout, facade selection and external environment design. It is hoped to inspire development of rural supermarket.
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Chen, Jing, Li Shen, and Xin Zhong. "Quality Control Research and Analysis of Fruit and Vegetable in Beijing Supermarket." Advanced Materials Research 781-784 (September 2013): 1373–76. http://dx.doi.org/10.4028/www.scientific.net/amr.781-784.1373.
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The research objects are 24 supermarkets in Beijing which have been investigated the procurement channel and quality inspection of fruit and vegetables by visiting market. The results showed that currently there are four supplying modes applied in Beijing area supermarket: self-cultivation base, farmer professional cooperatives, super agricultural butt and supermarket - wholesale market ". And the main quality control measures focus on inspecting supplier and supermarket self-checking and sampling. At the same time, this article also puts forward some recommendations aiming at the supermarket chain of fruit quality control.
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Mukaro, Joe Phaeton. "Microbial Assessment of Dried Fish Sold in Streets and Supermarkets in Harare Central Business District: Zimbabwe." TEXILA INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH 8, no. 2 (April 30, 2021): 23–35. http://dx.doi.org/10.21522/tijar.2014.08.02.art004.
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The study focused on the microbiological quality of dried fish sold in the streets and supermarkets in Harare Central Business District. The analysis was based on determining the microbiological load of dried fish samples. Samples were systematically collected from three different streets and three different supermarkets each week. The study period was from January 2020 to April 2020.The samples were analyzed for Salmonella spp., Staphylococcus aureus, Escherichia coli, Aspergillus spp and Penicillium spp. The methods used were pour plate, streaking and microscopy. Results obtained from this study showed that street sold fish microbial levels were within unacceptable levels food safety standards. Supermarket sold dried fish microbial levels were also within the unacceptable levels. In comparing the levels of indicator microorganisms between streets and supermarkets, the results showed that the contamination of level was similar for all the microorganisms except Salmonella. Purchasing dried fish in supermarkets does not guarantee food safety. It was concluded that street and supermarket sold dried fish pose high food safety concerns and can be a potential source of foodborne illnesses.
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Anku, Etornam Kosi, and Gerald Kojo Ahorbo. "Conflict between Supermarkets and Wet-Markets in Ghana: Early Warning Signals and Preventive Policy Recommendations." International Journal of Business and Social Research 7, no. 10 (October 27, 2017): 01. http://dx.doi.org/10.18533/ijbsr.v7i9.1049.
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<p>The source of conflict between Supermarkets and Wet-markets arise from the use of market power and economies of scale by one group against the other. This study explores the tensions that exist between modern retailers and their traditional counterparts as a result of the influx of supermarkets in Ghana. The main objective of the study is to compare attributes related to the control of access to consumers by the Supermarket and the Wet-market. In this study, the dot-survey approach of Rapid Market Assessment Technique was used to elicit information from 438 respondents at the Madina market (wet-market) and Melcom (supermarket) over a period of two weeks and Wilcoxon-Mann-Whitney (WMW) comparison test and descriptive statistics were employed for the analysis. The results revealed that consumers patronise the supermarkets for convenience and the wet-market for freshness of product. Their purchasing decisions were affected by their level of education and product selections of the retailer. The highly educated preferred to shop at the Supermarket instead of the Wet-market; however, over 50% of respondents preferred the wet-market for fresh food products and the supermarket for non-food items. Each retailer receives its fair share of purchases from its loyal customers, therefore the revolution arising from the supermarket influx in Ghana has not yet resulted into conflict between supermarkets and their traditional counterparts, though it is inevitable if nothing is done to prevent it from happening. To avoid the conflict, it is recommended that policies should be instituted to (i) improve the market infrastructures and shopping environment in the Wet-markets, (ii) give tax concession to modern retailers who source products from local farmers and small-scale processors, (iii) enable traditional retailers position themselves on the fringe and co-exist with modern retailers and (iv) enforce public standards with regards to food safety laws in the traditional markets.</p>
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Ransley, Joan K., Judith K. Donnelly, Tanya N. Khara, Helen Botham, Heidy Arnot, Darren C. Greenwood, and Janet E. Cade. "The use of supermarket till receipts to determine the fat and energy intake in a UK population." Public Health Nutrition 4, no. 6 (December 2001): 1279–86. http://dx.doi.org/10.1079/phn2001171.
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AbstractObjectives:To validate the use of supermarket receipts as an index of fat and energy intake in a population that buys most of its food from supermarkets.Design:Cross-sectional, prospective dietary survey – feasibility study.Setting:Households situated within a 20-mile radius of a large (Tesco) supermarket in Leeds.Subjects:Two hundred and fourteen households who spend ≥=60% of their food purse in (Tesco and other) supermarkets.Results:Mean daily household purchase of fat, energy and percentage energy from fat contained in food from supermarkets were 185 g, 19.2 MJ and 35.9%. Mean daily household intakes of fat and energy were 190 g and 20.7 MJ, and 35% of energy was derived from fat. Mean household size was 2.4 persons. The association between the amount of fat and energy purchased from supermarkets and the amount of fat and energy consumed by households was strong. 0.90 MJ (95% confidence interval (CI): 0.8–1.0) of energy were consumed for every 1 MJ purchased from supermarkets and 0.76 g (95% CI: 0.64–0.87) of fat were consumed for every 1 g of fat purchased.Conclusions:The results show a strong association between estimates of the intakes of fat and energy and percentage energy from fat using 4-day food diaries and 28 days of receipts, in populations who buy most of their food from supermarkets. They also show that the fat content of total food purchases from supermarkets is 35.9% energy from fat compared with 33% energy from fat recommended by the Department of Health. This preliminary research indicates the feasibility of and potential for utilising large quantities of readily available data generated from supermarket checkouts in dietary surveys.
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Coyle, Daisy H., Jason HY Wu, Gian Luca Di Tanna, Maria Shahid, Fraser Taylor, Bruce Neal, and Helen Trevena. "The Effects of a Supermarket-Based Intervention on the Nutritional Quality of Private-Label Foods: A Prospective Study." Nutrients 12, no. 6 (June 5, 2020): 1692. http://dx.doi.org/10.3390/nu12061692.
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Private-label products, products owned by supermarkets, are a growing area of the food supply. The aim of this study was to assess the effect of an intervention that provided an Australian supermarket (‘intervention supermarket’) with comparative nutrition data to improve the healthiness of their private-label range. Between 2015 and 2016, the intervention supermarket received reports that ranked the nutritional quality of their products against competitors. Changes in the nutrient content (sodium, sugar, saturated fat, energy and Health Star Rating) of products from the intervention supermarket between 2015 and 2018 were compared against changes achieved for three comparators (private-label products from two other supermarkets and branded products). The intervention supermarket achieved a significantly greater reduction in the sodium content of their products relative to all three comparators, which ranged between −104 and −52 mg/100 g (all p < 0.05). Conversely, the three comparators each achieved a greater relative reduction in the sugar content of their products by between −3.5 and −1.6 g/100 g (all p < 0.05). One of the comparators also had a greater relative reduction in the saturated fat and energy content of their products compared to the intervention supermarket (both p <0.05). There were negligible differences in the Health Star Rating of products between the intervention supermarket and comparators (all p > 0.05). Providing comparative nutrition information to a supermarket may be ineffective in improving the healthiness of their private-label products, likely due to competing factors that play a role in the decision-making process behind product reformulation and product discontinuation/innovation.
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Asdinur, Arlan, J. Pandey ., A. Makalew ,, and E. S. Tangkere. "PERANAN PROMOSI TERHADAP VOLUME PENJUALAN TELUR AYAM RAS PADA PASAR SWALAYAN DI KOTA MANADO." ZOOTEC 37, no. 2 (July 19, 2017): 436. http://dx.doi.org/10.35792/zot.37.2.2017.16661.
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THE ROLE OF PROMOTION ON THE SALE OF CHICKEN RACE EGGS IN THE SUPERMARKETS OF MANADO CITY.This research has been conducted in the supermarkets of Manado City. The res of this research is to what extent promotion plays a role in the sales volume of chicken race eggs in the Supermarkets of Manado. The purposes of this research are to know which promotional tools are used in Supermarkets of Manado and to know the role of promotion to the sales volume of chicken race eggs in Supermarkets of Manado. Sample determination is done by Purposive Sampling. The sampling criteria of this research are : The supermarkets that sell chicken race eggs and the Supermarkets that have sold chicken race eggs for one year. The random sampling to 21 Supermarkets as the respondent from 121 supermarket total in Manado City. The data of research will be tabulated and analyzed. Data analysis model using descriptive analysis approach to study the role of promotions to the sales volume of chicken race eggs.From the research result obtained that the tools of promotions that used on sales proccess of chicken race eggs in Supermarkets of Manado spesifically is packaging with the price and discount. From the data of research shows that the Supermarkets which not used sales promotion precisely the price is higher and the sales volume is very low. While the supermarkets that used the promotions, the price is lower and the sales volume is extremelly high. The sale of Chicken race eggs in Supermarkets of Manado, promotion tools become one of marketing strategy that increasing the sales volume. From the researh result conducted shows that more eggs sold when using the promotional tools. This is because the suppliers and supermarkets want to maintain their name, so that the quality must be maintained and the supermarkets already using the brand or mark, such as Telur Segar and Cap Manguni.Keywords : Promotion, Supermarket, Sales volume, Chicken egg race
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Dionísio da Silva Dias, Olavo, Amanda De Oliveira Sousa Cardoso, Letícia Batista dos Santos, Tiago Medeiros da Silva, Anderson De Melo Moreira, Antonio Rosa de Sousa Neto, Lissandra Chaves de Sousa Santos, Maria Eliete Batista Moura, and Daniela Reis Joaquim de Freitas. "HYGIENIC-SANITARY PROFILE OF HANDLED MEAT SOLD IN BULK IN SUPERMARKET CHAINS IN TERESINA-PI." Revista Contexto & Saúde 20, no. 40 (November 4, 2020): 252–58. http://dx.doi.org/10.21527/2176-7114.2020.40.252-258.
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This study objective was to characterize the hygienic-sanitary profile in ground beef, chilled chicken, ham and sausage manipulated and sold in bulk at supermarket chains in Teresina-PI. Samples of sausage, ham, braised chicken and ground beef sold in bulk were collected at five large supermarket chains in Teresina-PI, identified as SM1, SM2, SM3, SM4 and SM5. Forty samples were analyzed by Faust, Willis and Faust method adapted with alcohol-ether solution in triplicates. Fungus spores, hyphae fragments, eggs (hookworm and Ascaris lumbricoides) and parasite cysts (Entamoeba coli) were found in three of the five supermarket evaluated, as well as many body parts of insects as well as whole insects, these being fleas, mites and ants, in much greater quantities than permitted by law. In two of the five supermarkets chosen for the research no structures were found that could harm human health. It is necessary to implement good hygiene and care practices of meat storage at the analyzed supermarkets and to improve regulatory agencies inspections. In addition, it’s important to promote health education for supermarket workers, in order to avoid food contamination.
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Goidanich, Maria Elisabeth, and Carmen Rial. "A Place Called Supermarket." International Review of Social Research 2, no. 1 (February 1, 2012): 143–56. http://dx.doi.org/10.1515/irsr-2012-0010.
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Abstract: The objective of this study is to interpret supermarket stores as privileged spaces for the observation of social relations. The article is based on an ethnography of shopping conducted in the city of Florianópolis, Brazil, by observing middle class housewives during their daily shopping in supermarkets. These stores are seen as places, in opposition to that proposed by Augè (1995), who affirms that supermarkets are non-places produced by supermodernity. The article discusses the history of supermarkets, their role in the cultural and social transformations of the twentieth century, as well as ethnographic data, and shows that it is possible to identify many social interactions inside Brazilian supermarkets.
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Dorsey, Sarah, and Michael Boland. "The Impact of Integration Strategies on Food Business Firm Value." Journal of Agricultural and Applied Economics 41, no. 3 (December 2009): 585–98. http://dx.doi.org/10.1017/s1074070800003084.
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The objective of this study is to analyze whether a discount or premium exists for coordination strategies in food processing, wholesale grocery, retail supermarkets, and restaurants. Significant premiums are found for food processor and restaurant vertical integration or diversification strategies. Significant discounts are found for food wholesaler and retail supermarket integration or diversification strategies. Food processors are found to be integrating toward retail supermarkets during this time period.
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Gosik, Blanka. "Wpływ międzynarodowych sieci na przekształcenia handlu detalicznego w Polsce." Studies of the Industrial Geography Commission of the Polish Geographical Society 30, no. 1 (January 31, 2016): 109–23. http://dx.doi.org/10.24917/20801653.301.8.
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Marketyzacja handlowa oznacza zakrojoną na wielką skalę ekspansję sieci handlowych sklepów wielkopowierzchniowych. Proces ten przyczynia się z jednej strony do rozwoju gospodarczego kraju, gdyż powoduje napływ z zewnątrz nie tylko kapitału w postaci inwestycji, ale również nowych technologii i rozwiązań. Z drugiej jednak strony, gdy marketyzacja jest nadmierna i przebiega chaotycznie, może nieść za sobą zagrożenie upadłością dla lokalnych przedsiębiorców i mieć negatywny wpływ na życie społeczne mieszkańców. Według danych z 2012 roku w latach 2009–2012 zniknęło w Polsce ponad 50 tys. małych sklepów. Niewielkie sklepy ogólnospożywcze i specjalistyczne przegrywają, niestety, w konkurencji z placówkami sieci sklepów wielkopowierzchniowych. Ostatnie lata polskiego handlu charakteryzują się szybko postępującym procesem marketyzacji. W przestrzeni handlowej najbardziej widoczne są trzy formaty detalicznego handlu wielkopowierzchniowego: hipermarkety, supermarkety i sklepy dyskontowe. Ponadto strategie sieci handlowych zakładają, że po osiągnięciu odpowiedniej skali sprzedaży dalszym etapem rozwoju jest inwestycja w budowę własnego zaplecza logistycznego. Sieci handlowe sklepów wielkopowierzchniowych obecne są już na terenie całego kraju i mają w planach dalszą ekspansję. Kolejnym ważnym zagadnieniem związanym z marketyzacją handlową jest jej wpływ na zachowania konsumpcyjne społeczeństwa. Niniejsze opracowanie jest próbą nakreślenia wpływu międzynarodowych sieci handlowych na kształt, funkcjonowanie oraz strukturę handlu i rynku konsumentów w Polsce.
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Pascual, Pet Anthony, Nestor Sedanza, Maricris Loso, Maria Jesusa Salvino, Reynerio Mendoza, and Neuville Florinth Abenis. "UNDERSTANDING CONSUMER BUYING BEHAVIOURS TOWARDS PUBLIC MARKETS AND GROCERY STORES IN TACLOBAN CITY, PHILIPPINES." International Journal of Engineering Technologies and Management Research 6, no. 3 (March 25, 2020): 40–47. http://dx.doi.org/10.29121/ijetmr.v6.i3.2019.364.
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The Philippine government encourages consumers to buy locally produced foods to promote growth and sustainable agriculture. This will provide further economic, environmental and social benefits to farmers and local areas, leading to more sustainable patterns of consumption. This qualitative research looks at the views and behaviour of consumers in Tacloban City towards buying foods from public and private supermarkets, focusing on the barriers that prevent greater uptake local produce. Two separate focus groups (N=28) were conducted. Content analysis identified five relevant themes in relation to buying foods from public supermarket and private grocery stores. These were lifestyle, cost, food quality, food choices and environment. Participants reported buying their foods and food products mostly from the local public supermarket with the cost, food quality and food choices as factors influencing them to do so. The main barriers preventing participants from buying from local public supermarkets are the dirty environment and inconvenience. The results of the study are useful in developing future strategies for encouraging people to buy more from the local public supermarkets increasing consumption of local produce.
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Ramadhan, Ahmad Seiichi, and Ilhamdani Chastello. "The Effect of Experiential Marketing Moderated by Customer Loyalty on Customer Satisfaction at Premium Supermarkets in Jakarta." Advanced Science Letters 21, no. 4 (April 1, 2015): 885–89. http://dx.doi.org/10.1166/asl.2015.5914.
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Objective: to acknowledge whether experiential marketing is moderated with customer loyalty, influenced customer satisfaction within Jakarta’s premium supermarket context. Method: Primary data for the study was collected through questionnaires as part of the survey research strategy applied. Linear regression was used to signify interactions between experiential marketing, customer loyalty, and customer satisfaction. Furthermore, One-Way ANOVA was also applied in order to indicate differences of the variables between the respondents’ perceptions of the three premium supermarkets. Results: In the Jakarta premium supermarket context, experiential marketing showed a direct and linear effect on customer satisfaction. However, experiential marketing showed an insignificant relationship with customer satisfaction when it was moderated by customer loyalty. Furthermore, based on the comparison test findings, there was a significant difference of experiential marketing factors as perceived by the respondents, while there is none for customer loyalty and customer satisfaction. Conclusion: the study signifies, in the Jakarta’s premium supermarkets context, that experiential marketing has a significant impact on these retailers. However, people in Jakarta did not exhibit particular loyalty to the premium supermarkets they frequented.
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Huitink, Marlijn, Maartje P. Poelman, Jacob C. Seidell, Lothar D. J. Kuijper, Trynke Hoekstsra, and Coosje Dijkstra. "Can Healthy Checkout Counters Improve Food Purchases? Two Real-Life Experiments in Dutch Supermarkets." International Journal of Environmental Research and Public Health 17, no. 22 (November 19, 2020): 8611. http://dx.doi.org/10.3390/ijerph17228611.
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Most snacks displayed at supermarket checkouts do not contribute to a healthy diet. We investigated the effects of introducing healthier snack alternatives at checkouts in supermarkets on purchasing behavior. In Study 1, we investigated the effect of completely substituting less healthy with healthier snacks (one supermarket). In Study 2, we investigated the effect of placing and discounting healthier snacks while the less healthy snacks remain in place (two supermarkets). In both studies, the number of purchased snacks (per 1000 customers) was used as the outcome variable. Results for Study 1 showed that the absolute number of purchased checkout snacks was 2.4 times lower (95% confidence interval (CI): 1.9–2.7) when healthier snacks instead of less healthy snacks were placed at the supermarket checkouts. Results for Study 2 showed that when additional healthier snacks were placed near the checkouts, the absolute number of healthier purchased snacks increased by a factor of 2.1 (95% CI: 1.3–3.3). When additional healthier snacks were placed near the checkouts and discounted, the absolute number of healthier purchased snacks increased by a factor of 2.7 (95% CI: 2.0–3.6), although this was not statistically significant higher than placement only (ratio: 1.1, 95% CI: 0.7–1.9). Purchases of less healthy snacks did not decline, and even slightly increased, during the intervention period (ratio: 1.3, 95% CI: 1.1–1.5). If supermarkets want to promote healthier snack purchases, additional healthier products can be positioned near the checkouts. However, this does not discourages the purchase of less healthy snacks. Therefore, to discourage unhealthy snack purchases at supermarket checkouts, a total substitution of less healthy snacks with healthier alternatives is most effective.
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Mainville, Denise Y., and Thomas Reardon. "Supermarket market-channel participation and technology decisions of horticultural producers in Brazil." Revista de Economia e Sociologia Rural 45, no. 3 (September 2007): 705–27. http://dx.doi.org/10.1590/s0103-20032007000300007.
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This paper examined the relationships between growers’ choice of market channel (emphasizing the supermarket market-channel versus others), technology use, and grower characteristics such as human capital and farm size. Three key findings emerged. First, both tomato and lettuce growers selling to the supermarket market-channel had more human capital than those not participating. Second, while farm size was important in whether lettuce growers sell to supermarkets, it was not important for tomato growers. Third, technology use was significantly more capital-intensive among lettuce growers selling to the supermarket channels, however, that was generally not the case for tomato growers. These results are important to agribusiness researchers and policymakers interested in technology design and research and extension to enable producers to adapt to the needs of changing agrifood markets, with new requirements of attributes of products and transactions, which in turn have implications for technology adoption and human capital investment among growers. This is particularly pressing in places like Brazil where the market for horticultural products is changing quickly, conditioned by the rapid rise of supermarkets.
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Grigsby-Duffy, Lily, Sally Schultz, Liliana Orellana, Ella Robinson, Adrian J. Cameron, Josephine Marshall, Kathryn Backholer, and Gary Sacks. "The Healthiness of Food and Beverages on Price Promotion at Promotional Displays: A Cross-Sectional Audit of Australian Supermarkets." International Journal of Environmental Research and Public Health 17, no. 23 (December 3, 2020): 9026. http://dx.doi.org/10.3390/ijerph17239026.
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Supermarket environments can strongly influence purchasing decisions. Price promotions are recognised as a particularly persuasive tactic, but the healthiness of price promotions in prominent in-store locations is understudied. This study compared the prevalence and magnitude of price promotions on healthy and unhealthy food and beverages (foods) displayed at prominent in-store locations within Australian supermarkets, including analyses by supermarket group and area-level socio-economic position. A cross-sectional in-store audit of price promotions on foods at key display areas was undertaken in 104 randomly selected stores from major Australian supermarket groups (Woolworths, Coles, Aldi and independents) in Victoria, Australia. Of the display space dedicated to foods with price promotions, three of the four supermarket groups had a greater proportion of display space devoted to unhealthy (compared to healthy) foods at each promotional location measured (end of aisles: 66%; island bins: 53%; checkouts: 88%). Aldi offered very few price promotions. Few measures varied by area-level socio-economic position. This study demonstrated that price promotions at prominent in-store locations in Australian supermarkets favoured unhealthy foods. Marketing of this nature is likely to encourage the purchase of unhealthy foods, highlighting the need for retailers and policy-makers to consider addressing in-store pricing and placement strategies to encourage healthier food environments.
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Xiang, Xie, Liu Jiashi, Guan Zhongliang, and Ke Xinsheng. "Fresh Food Online Supermarket Development Study." Journal of Electronic Commerce in Organizations 12, no. 2 (April 2014): 14–30. http://dx.doi.org/10.4018/jeco.2014040102.
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The preservation of fresh food is difficult, so the problems of food safety and the waste of it are very serious. The development of Fresh food online supermarkets will contribute to solve the problem. On the basis of describing the concept, scope and development status of fresh food, the development advantage and disadvantage of fresh food online supermarket is analyzed by SWOT method, future development analysis of the fresh food online supermarkets is been done. Predictive analysis of the future development of the fresh food online supermarkets mainly includes the spread of the fresh food online supermarkets, price transparency, food quality changes, fresh food cold chain logistics improvement and goods consumption evaluation. The relevant suggestions could promote the rapid and healthy development of the fresh food online supermarkets.
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Bao, Dihui, Yelu Chen, Huiping Sun, and Zhong Chen. "Supermarket Service Modeling and Evaluation." International Journal of Service Science, Management, Engineering, and Technology 1, no. 2 (April 2010): 33–50. http://dx.doi.org/10.4018/jssmet.2010040103.
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Supermarkets face the problems of customer queuing and SCM optimizing. Even a series of supermarket service models are adopted currently; however, these issues still exist. This paper examines the framework of this popular service and proposes a quantitive supermarket service metric for evaluation. It introduces three existing supermarket service models and propounds a new hybrid model on the point of improvement which is an integration of e-supermarket and typical model, concentrating on self-service and automated service. The paper gives detailed analysis and comparisons based on Game Theory and simulated experiment by expressions separately for customer, supermarket and supplier and proves the superior feature of the hybrid model. It also suggests a feasible solution using RFID and explains the solution to the biggest challenge about backend bottleneck.
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Permana, Athalla, and R. Bambang W. "THE DIFFERENCE OF E.COLI CONTENT IN THE CHICKEN MEAT IN THE SOUTH KEPUTRAN TRADITIONAL MARKET AND SUPERMARKET ' X ' OF SURABAYA CITY." Indonesian Journal of Public Health 14, no. 1 (July 5, 2019): 24. http://dx.doi.org/10.20473/ijph.v14i1.2019.25-37.
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Hygiene and sanitation practices in chicken influenced Eschericia coli bacterial contamination in food. A Study conducted by Sasmita and Juwita mentioned that there was positively E.coli content in chicken meat in supermarket. Thus, the purpose of this study was to assess the difference of E.Coli content in chicken meat and personal hygiene of food handler. It was an observational study with cross sectional approach. The population of this study included traditional market sellers and supermarkets. The sample of this study consisted of 14 samples of chicken meat in which 7 samples came from the South Keputran traditional market and other 7 samples came from Supermarket ‘X’. Moreover, 7 traditional market sellers and 2 supermarkets were involved to be examined. Variables of the study were E.coli content in chicken meat from Traditional Market of South Keputran and Supermarket ‘X’ and personal hygiene. Samples of chicken meat was done by accidental sampling. Data were collected through interview and observation, whereas the difference of E-Coli content was analyzed using statistical test. The results of this study indicated that one of chicken meat samples positively contained E.Coli bacteria, and no significant differences of the E.coli content were found on the chicken meat samples from both the Traditional Market of South Keputran and Supermarket ‘X’. The suggestion that can be given to Supermarket ‘X’ seller is to control and pay close attention to the sanitation process from suppliers to retails
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Alnahhal, Mohammed, and Bernd Noche. "A genetic algorithm for supermarket location problem." Assembly Automation 35, no. 1 (February 2, 2015): 122–27. http://dx.doi.org/10.1108/aa-02-2014-018.
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Purpose – This purpose of this paper is to investigate the location problem of supermarkets, feeding by material the mixed model assembly lines using tow trains. It determines the number and the locations of these supermarkets to minimize transportation and inventory fixed costs of the system. Design/methodology/approach – This is done using integer programming model and real genetic algorithm (RGA) in which custom chromosomes representation, two custom mating and two custom mutation operators were proposed. Findings – The performance of RGA is very good since it gives results that are very close or identical to the optimal ones in reasonable CPU time. Research limitations/implications – The study is applicable only if a group of supermarkets feed the same assembly line. Originality/value – For the first time in supermarket location problem, limitation on availability of some areas for possible supermarkets ' locations and capacity of the supermarkets were taken into consideration.
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Luiten, Claire M., Ingrid HM Steenhuis, Helen Eyles, Cliona Ni Mhurchu, and Wilma E. Waterlander. "Ultra-processed foods have the worst nutrient profile, yet they are the most available packaged products in a sample of New Zealand supermarkets." Public Health Nutrition 19, no. 3 (July 29, 2015): 530–38. http://dx.doi.org/10.1017/s1368980015002177.
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AbstractObjectiveTo examine the availability of packaged food products in New Zealand supermarkets by level of industrial processing, nutrient profiling score (NPSC), price (energy, unit and serving costs) and brand variety.DesignSecondary analysis of cross-sectional survey data on packaged supermarket food and non-alcoholic beverages. Products were classified according to level of industrial processing (minimally, culinary and ultra-processed) and their NPSC.SettingPackaged foods available in four major supermarkets in Auckland, New Zealand.SubjectsPackaged supermarket food products for the years 2011 and 2013.ResultsThe majority (84 % in 2011 and 83 % in 2013) of packaged foods were classified as ultra-processed. A significant positive association was found between the level of industrial processing and NPSC, i.e. ultra-processed foods had a worse nutrient profile (NPSC=11·63) than culinary processed foods (NPSC=7·95), which in turn had a worse nutrient profile than minimally processed foods (NPSC=3·27), P<0·001. No clear associations were observed between the three price measures and level of processing. The study observed many variations of virtually the same product. The ten largest food manufacturers produced 35 % of all packaged foods available.ConclusionsIn New Zealand supermarkets, ultra-processed foods comprise the largest proportion of packaged foods and are less healthy than less processed foods. The lack of significant price difference between ultra- and less processed foods suggests ultra-processed foods might provide time-poor consumers with more value for money. These findings highlight the need to improve the supermarket food supply by reducing numbers of ultra-processed foods and by reformulating products to improve their nutritional profile.
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Sutton-Brady, Catherine, Tom Taylor, and Patty Kamvounias. "Private label brands: a relationship perspective." Journal of Business & Industrial Marketing 32, no. 8 (October 2, 2017): 1051–61. http://dx.doi.org/10.1108/jbim-03-2015-0051.
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Purpose The Australian supermarket industry has long been dominated by two players – Coles and Woolworths. Most recently this dominance has increased significantly and the “Big 2” have used their power more effectively and have introduced an ever-increasing number of “private label” products on supermarket shelves. This study aims to investigate the effect these products have had on the relationship between the supermarkets (buyers) and their suppliers. Design/methodology/approach This qualitative study used in-depth, high engagement interviews with a range of suppliers. An extensive data analysis process was carried out to ensure the coding of the key insights into themes, which helped to answer the aims and objectives of the research. Findings A key contribution of this study has been to highlight the ability of supermarket chains to increase existing dominance by using their ever-increasing private label brand portfolio. The findings indicate an uncertain future for food suppliers, with the situation likely to continue to worsen further as the supermarkets continue to exercise and abuse their power. Originality/value This paper’s main contribution lies in providing a greater understanding of the significance of the effect of private labels on relationships and the implications of these effects. The impact of the supermarket dominance on innovation is especially interesting, given that this has not been previously discussed in the literature. Additionally, the deterioration in trust is significant in this context and to an extent that is rarely seen.
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Potdar, Balkrushna, John Guthrie, Juergen Gnoth, and Tony Garry. "Yours ethically." International Journal of Retail & Distribution Management 46, no. 9 (September 10, 2018): 835–49. http://dx.doi.org/10.1108/ijrdm-02-2018-0029.
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Purpose Corporate social responsibility (CSR) is increasingly considered a central tenant of marketing strategy and a source of competitive advantage within the retail sector. As such, it may affect a supermarket’s customer, employee, and other stakeholder attitudes and behaviours. This research explores how a supermarket’s involvement in CSR activities may influence employee engagement and how this may manifest itself in positive employee behaviours. Specifically, the purpose of this paper is to empirically examine the role of CSR and its impact on employee engagement and consequently, employee propensity to exhibit intervention behaviours to prevent in-store retail crime. Design/methodology/approach This research uses a phenomenological approach through semi-structured in-depth interviews with shop-floor employees of a national supermarket chain. Findings Findings suggest that external and internal CSR practices of supermarkets are important in shaping organisational engagement behaviours among employees. Additionally, heightened employee engagement may have a significant impact on employee propensity to engage in shoplifting prevention behaviours. A conceptual model is developed based on these findings. Practical implications Retail managers should fully communicate CSR practices to employees to increase employee engagement and consequential shoplifting intervention prevention behaviours. Originality/value The contribution of this paper is twofold. First and from a theoretical perspective, it offers both a conceptual foundation and empirical-based evaluation of CSR and its impact on employee engagement and specifically, shoplifting prevention behaviours. Second and from a pragmatic perspective, the conceptual model derived from this research may aid retailers in developing and communicating CSR strategies that engage employees and consequently lead to shoplifting prevention behaviours.
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Becker, Wayne A., Bridget K. Behe, James L. Johnson, Christine D. Townsend, and Kerry K. Litzenberg. "Consumer Perceptions of Service Quality in the Texas Retail Floral Industry." HortScience 32, no. 2 (April 1997): 318–23. http://dx.doi.org/10.21273/hortsci.32.2.318.
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After a survey describing the range of products and services offered by Texas florists and supermarket floral departments, a modified SERVQUAL instrument measured customer perceptions and expectations of floral service quality. Florist customers were 3.2 years older, had a slightly higher household income, bought floral products twice as often from a florist, spent $14.53 more on each florist purchase than supermarket customers; they also made four fewer floral purchases from supermarkets during the previous 6 months. Supermarket customers spent $14.40 more on each supermarket floral purchase than did florist customers. Reliability was the most important and tangibles were the least important of the five service quality dimensions. Although expectations for both groups were similar on 18 of 22 service quality items, florists' customers perceived higher service quality than did supermarket customers. Although customers of both retail outlets had expectations higher than perceptions, florist customers had smaller, less negative gap scores. This result showed that florists better met customer expectations than did supermarket floral departments, a potential competitive advantage.
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Whelan, Jillian, Andrew Dwight Brown, Lee Coller, Claudia Strugnell, Steven Allender, Laura Alston, Josh Hayward, Julie Brimblecombe, and Colin Bell. "The Impact of COVID-19 on Rural Food Supply and Demand in Australia: Utilising Group Model Building to Identify Retailer and Customer Perspectives." Nutrients 13, no. 2 (January 28, 2021): 417. http://dx.doi.org/10.3390/nu13020417.
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Prior to the 2020 outbreak of COVID-19, 70% of Australians’ food purchases were from supermarkets. Rural communities experience challenges accessing healthy food, which drives health inequalities. This study explores the impact of COVID-19 on food supply and purchasing behaviour in a rural supermarket. Group model building workshops explored food supply experiences during COVID-19 in a rural Australian community with one supermarket. We asked three supermarket retailers “What are the current drivers of food supply into this supermarket environment?” and, separately, 33 customers: “What are the current drivers of purchases in this supermarket environment?” Causal loop diagrams were co-created with participants in real time with themes drawn afterwards from coded transcripts. Retailers’ experience of COVID-19 included ‘empty shelves’ attributed to media and government messaging, product unavailability, and community fear. Customers reported fear of contracting COVID-19, unavailability of food, and government restrictions resulting in cooking more meals at home, as influences on purchasing behaviour. Supermarket management and customers demonstrated adaptability and resilience to normalise demand and combat reduced supply.
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Robbika, Aulia Asa, and Teguh Baroto. "Perencanaan Strategi Pemasaran Dengan Metode Multidimensional Scalling Dan Quality Function Deployment." Jurnal Teknik Industri 17, no. 1 (May 9, 2017): 12. http://dx.doi.org/10.22219/jtiumm.vol17.no1.12-21.
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Modern market is growing in Indonesia. In its development, the company strives to provide the best to be superior to existing competitors. Supermarket Lion Superindo is one of the supermarkets in the city of Malang, based on observations, it is known that people are still not familiar with the supermarket, so this study aims to find out what attributes required by customers, the position of the supermarket today and how where to plan the right marketing strategy to increase consumer loyalty. Positioning the company carried out using the method of Multi dimensioanl Scaling, so that it’s known that a competitor who has a lot of similarities with Lion Superindo is Giant Kawi and Loka, attributes that are considered good is the price, while the attributes of a product, place, promotion, employee, service and physical evidence still needs to be repairs / improvements. Planning strategies using Quality Function Development, this method of translating the 19 attributes that consumers desire into 28 technical response given the enterprise, so strategies are made will be in accordance with what consumers need. From planning conducted found 3 strategies that will be proposed is increasing the quality of products and services, pengembanga innovation to the concept of supermarkets and increased media information and promotional activities to consumers.
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Fitriana, Rina, FX Ady Soesetijo, and Erma Sulistyaningsih. "Identifikasi Kontaminasi Aflatoksin pada Rempah-Rempah yang Dijual di Sentra Pasar di Kabupaten Jember." Multidisciplinary Journal 2, no. 1 (July 9, 2019): 24. http://dx.doi.org/10.19184/multijournal.v2i1.20112.
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Aflatoxin is a secondary metabolite of the fungus Aspergillus flavus and Aspergillus parasiticus, the toxin is able to cause health problems in humans and animals that suffer sympthom of aflatoxin called mycotoxicosis. Both types of fungus can survive at optimally temperature of 36-38oC and moisture above 85%. Aspergillus species may contaminated some foods such as wheat, rice, corn, beans, chilies, and spices. Aflatoxin have six types, namely Aflatoxin B1, B2, G1, G2, M1 and M2. AFB1 is the most toxic among the six types of aflatoxin, it’s induce cancer by affecting Deoxyribonucleic Acid (DNA) genetic code. The aim of this research was to analyze the types and levels of aflatoxin especially spices that provided in the traditional market and supermarkets in Jember area. This research design is experimental analytic. The population is spices that belong in all of traditional markets and supermarkets in Jember area. The sample is certain spices (onion, turmeric, pepper) in the 3 traditional markets and 3 supermarkets selected by purposive sampling techniques. This research was done at Central Laboratory Agro Industry Bogor on July – September 2019. The variable of this research is aflatoxin contamination inside of spices. Aflatoxin analytic performed by High Performance Liquid Chromatography (HPLC) instruments. The results of this research showed that found some of samples that has been analyzed, the samples of pepper (C4) was taken in Supermarket ‘X’ has the highest contaminated aflatoxin B1 was 45,35 ppb and aflatoxin G1 was 50,74 ppb. Therefore, its recommended for Supermarket is to increased monitoring of temperature and humidity, especially at the storage of spices.Keyword: Aflatoxin, Fungus, Traditional Market, Spices, Supermarket
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Zhang, Yan Gu, and Bin Shen. "A Framework of Smart Supermarket Based on the Internet of Things." Applied Mechanics and Materials 220-223 (November 2012): 3010–13. http://dx.doi.org/10.4028/www.scientific.net/amm.220-223.3010.
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In this paper, we propose a framework of smart supermarket using Internet of Things, which includes three layers: perception layer, data management layer and application layer. This framework is quite powerful, flexible and extensible for constructing smart supermarkets. The key technological issues for this framework are also discussed.
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Suantra, I. Nengah, Made Nurmawati, and Desyanti Suka Asih K TUS. "PENGATURAN PERIZINAN TOKO SWALAYAN SEBAGAI POTENSI PENDUKUNG KEPARIWISATAAN DI BALI." VYAVAHARA DUTA 13, no. 2 (January 14, 2019): 82. http://dx.doi.org/10.25078/vd.v13i2.690.
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In Bali, quota of supermarkets are exceed and many are unlicensed. The purposes of this normative legal research are to analyze the issuance of the licenses and the existence of the illegal supermarkets. Research on the primary legal materials, secondary legal materials and tertiary legal materials are using statutory approach and conceptual approach. The legal materials are includes interview with the authority in the Law and Human Rights department, Trade Department, and Tourism Department in Kabupaten Tabanan, Badung, Klungkung and Kota Denpasar; inventoried, identified, interpreted, then presented in analytically descriptive. The regulation of supermarkets performed with local regulation, regent or mayor regulation, and mayor decree. However there are areas which have no regulation for supermarkets. The unlicensed supermarkets are more than the licensed supermarket. The unlicensed supermarkets allowed to operate the business because the licenses are in process, do not turn off businesses, and do not increase unemployment. However, it is developed, and who is disobey provided a written warning, some even close. Supermarkets are strongly support tourism because it is easy to find, easy to get the goods needed with more guaranteed quality, shop comfortably, safely and have certainty of price. The regulation of supermarkets are more precise with local regulation.
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Su, Hui, Yuquan Cui, and Bingjie Liu. "Research on the supply chain model based on the differentiation of green agricultural products." MATEC Web of Conferences 232 (2018): 02012. http://dx.doi.org/10.1051/matecconf/201823202012.
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This paper studies the supply chain of green agricultural products with "agricultural super docking" mode based on the different management. The "agricultural super docking" mode is a direct connection between supermarkets and farmers (or cooperatives), what the supermarket needs and what the farmers produce. The green degree is used to indicate the quality level of health, safety and nutrition of agricultural products. The greater the green degree is, the better the quality of agricultural products is. In order to meet the needs of all consumers, the supermarket decide to carry out different management. That is to say, supermarket sells ordinary agricultural products and green agricultural products at the same time. This paper gives the consumer utility function for ordinary agricultural products and green agricultural products separately. We analyze the consumers’ choice behaviors based on the consumer utility function .We discuss the optimal decision of supermarket choosing one farmer and supermarket choosing two farmers based on Stackelberg game. It can be seen from the comparison that supermarket can get more profits when it chooses two farmer to order separately. Finally, a "wholesale price + ordering subsidy" coordination mechanism is proposed to realize supply chain coordination. .
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Hendriksen, Audrey, Romy Jansen, Sanne Coosje Dijkstra, Marlijn Huitink, Jacob C. Seidell, and Maartje P. Poelman. "How healthy and processed are foods and drinks promoted in supermarket sales flyers? A cross-sectional study in the Netherlands." Public Health Nutrition 24, no. 10 (April 12, 2021): 3000–3008. http://dx.doi.org/10.1017/s1368980021001233.
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AbstractObjective:To investigate to what extent promotions in Dutch supermarket sales flyers contribute to a healthy diet and whether there are differences between supermarket types.Design:A cross-sectional study investigating promotions on foods and beverages (n 7825) in supermarket sales flyers from thirteen Dutch supermarket chains (8-week period), including ten traditional, two discount and one organic supermarket chain(s). Promoted products were categorised by food group (e.g. bread), contribution to a healthy diet (yes/no), degree of processing (e.g. ultra-processed), promotion type (temporary reduction in price, volume-based promotions or advertised only) and percentage discount of price promotions. Differences between supermarket chains in the degree of healthiness and processing of products and the types of price promotions were investigated.Results:In total, 70·7 % of all promoted products in supermarket sales flyers did not contribute to a healthy diet and 56·6 % was ultra-processed. The average discount on less healthy products (28·7 %) was similar to that of healthy products (28·9 %). Less healthy products were more frequently promoted via volume-based promotions than healthy products (37·6 % v. 25·4 %, P < 0·001). Discount supermarket chains promoted less healthy (80·3 %) and ultra-processed (65·1 %) products more often than traditional supermarket chains (69·6 % and 56·6 %, respectively).Conclusions:The majority of promoted products via supermarket sales flyers do not contribute to a healthy diet. As promotions are an important determinant of food purchasing decisions, supermarkets do not support healthy choices. Future studies should identify barriers that withhold supermarket chains from promoting more healthy foods in supermarket sales flyers.