Academic literature on the topic 'Supplier Relationship and Supply Chain'

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Journal articles on the topic "Supplier Relationship and Supply Chain"

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Zhao, Rong, Raj Mashruwala, Shailendra Pandit, and Jaydeep Balakrishnan. "Supply chain relational capital and the bullwhip effect." International Journal of Operations & Production Management 39, no. 5 (August 15, 2019): 658–89. http://dx.doi.org/10.1108/ijopm-03-2018-0186.

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Purpose The purpose of this paper is to conduct a large-sample empirical investigation of how relational capital impacts bullwhip at the supplier. Design/methodology/approach The study uses mandatory disclosures in regulatory filings of US firms to identify a supplier’s major customers and constructs empirical proxies of supply chain relational capital, i.e., length of the relationship between suppliers and customers and partner interdependence. Multivariate regression analyses are performed to examine the effects of relational capital on bullwhip at the supplier. Findings The findings show that bullwhip at the supplier is greater when customers are more dependent on their suppliers, but is reduced when suppliers share longer relationships with their customers. The results also provide additional insights on several firm characteristics that impact supplier bullwhip, including shocks in order backlog, selling intensity and variations in profit margins. Furthermore, the authors document that the effect of supply chain relationships on bullwhip tends to vary across industries and over time. Originality/value The study employs a novel data set that is constructed using firms’ financial disclosures. This large panel data set consisting of 13,993 observations over 36 years enables thorough and robust analyses to characterize supply chain relationships and gain a deeper understanding of their impact on bullwhip.
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Badenhorst-Weiss, J. A., and A. S. Tolmay. "Relationship Value, Trust And Supplier Retention In South African Automotive Supply Chains." Journal of Applied Business Research (JABR) 32, no. 5 (September 1, 2016): 1329. http://dx.doi.org/10.19030/jabr.v32i5.9762.

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Suppliers have a particular role to play in assuring competitiveness in supply chains. This article investigates the relationship between first and second tier suppliers in automotive supply chains in South Africa. Automotive component suppliers (first tier suppliers to assemblers (OEMS) such as Toyota) should make an extra effort to retain their suppliers (second tier), particularly suppliers of strategic parts, to assure the best value adding by the suppliers in the highly competitive supply chain landscape. To assure best value from suppliers they need to be retained in an active trusting, long term, collaborative relationship. The more the customer trusts the supplier, the higher the perceived value of the relationship and the more likely parties will work together to retain the business relationship. The aim of this quantitative study amongst first tier suppliers is to obtain more insight into the relationships and the hierarchical correlation between the relationship value, trust and supplier retention in automotive supply chains in South Africa. With a regression analysis it was found that both trust and relationship value are substantial predictors of supplier retention, but trust is more important for supplier retention.
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Hingley, Martin. "Relationship Management in the Supply Chain." International Journal of Logistics Management 12, no. 2 (July 1, 2001): 57–71. http://dx.doi.org/10.1108/09574090110806299.

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In this paper, the focus is on relationship management and its implications for Small‐Medium Enterprise suppliers (SMEs). Specific insights are provided into retailer‐supplier relationships in the UK fresh produce (fruit and vegetable) market. This sector faces a process of concentration in all parts of the supply chain determined by backward vertical integration at the initiation of powerful multiple retail buyers. The author examines the nature of relationships in a generic product group from the perspective of buyers and sellers and their interaction, utilizing material from multiple depth interviews. Results concern issues of relationship formality, exclusivity, power‐dependency, relevance of organizational size, partnered growth potential and risk which lead to a number of provisional conclusions regarding the management of relationships in the supply chain
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Mettler, Tobias. "Transformation of the Hospital Supply Chain." International Journal of Healthcare Information Systems and Informatics 6, no. 2 (April 2011): 1–13. http://dx.doi.org/10.4018/jhisi.2011040101.

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Increased competition and market dynamics in healthcare have led to a stronger need for a strategy to amend customer relationships and for a clear understanding of how healthcare providers can improve their collaboration with key suppliers. Under the label of ‘supplier relationship management’, more research is conducted to study this phenomenon either on a social system or technical system perspective. In this paper, the author presents a maturity model that links metrics for both ‘worlds’ to prescribe the evolution of key practices, IT-services, and people skills. The proposed model can be used to examine the maturity of supplier relationship management of a particular hospital, identifying performance gaps and systematizing improvement initiatives. When used across a health system, it can be applied to benchmark the performance of the participating members, facilitating new ways for collaborative learning.
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Durach, Christian F., Frank Wiengarten, and Thomas Y. Choi. "Supplier–supplier coopetition and supply chain disruption: first-tier supplier resilience in the tetradic context." International Journal of Operations & Production Management 40, no. 7/8 (July 6, 2020): 1041–65. http://dx.doi.org/10.1108/ijopm-03-2019-0224.

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PurposeThe present study considers disruption in the buyer–supplier–supplier triad. This triad has a common second-tier supplier as the disruption source, which gives us the tetradic context. The goal is to advance the knowledge on how a first-tier supplier's resilience against lower-tier disruptive events can be developed through horizontally connecting with the other first-tier supplier and how the buyer can benefit from its first-tier suppliers' resilience capability.Design/methodology/approachData from 33 triads was collected and analyzed.FindingsAs predicted, coopetition between two first-tier suppliers increases the first-tier supplier's capability to be resilient to disruptive events emanating from a lower tier source. However, contrary to initial theorization, the first-tier supplier's resilience capability affects the buyer's performance during disruptive events negatively. With increasing buyer–supplier social bonds, this negative relationship can partly be alleviated.Research limitations/implicationsAnalyzing resilience within a triad to a disruption in the tetradic context reveals unexpected dynamics. Individual supplier's resilience may have a negative impact on the buyer's resilience in certain disruption events.Practical implicationsThe buyer can increase collective suppliers' resilience through establishing horizontal links. To prevent becoming a victim of the supplier's resilience in the event of a second-tier disruption, a buyer needs to become a member of the supplier's relational network.Originality/valueWe propose that resilience can rest with the suppliers. This observation has implications for the buyer when selecting and coordinating suppliers. Further, it considers a context beyond a triad by venturing into the tetradic context. We anticipate more studies in tetrads in future and this study can serve as a bridge.
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Chen, Ivy S. N., and Patrick K. O. Fung. "Relationship configurations in the apparel supply chain." Journal of Business & Industrial Marketing 28, no. 4 (April 5, 2013): 303–16. http://dx.doi.org/10.1108/08858621311313901.

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PurposeThis study aims to identify the types of relationships that intermediaries form with their suppliers and customers in the apparel supply chain and their implications for performance.Design/methodology/approachCluster analysis was conducted on the supplier and customer relationships of 90 trade intermediaries in the apparel industry.FindingsThree configurations were identified: moderately dependent relationships with suppliers and customers and moderate flexibility upstream; highly dependent relationships with suppliers and customers but low flexibility upstream; and relationships with suppliers and customers that are low in dependence. Performance of firms using these configurations differed. Firms that cultivated some dependence upstream and downstream performed best. Firms with highly dependent relationships with suppliers and customers but low flexibility upstream performed almost as well. This group was highly skilled in relationship management. Firms that maintained low dependence with suppliers and customers performed the worst.Research limitations/implicationsFindings were based on a limited sample of 90 firms. Relationship configurations may differ in other industries, e.g. car industry.Practical implicationsFor a supply chain to be effective, firms need to consider how they structure the relationships along the supply chain to facilitate the flow of information, goods and resources.Originality/valuePrior research has considered relationships as independent dyads. This study looks at tripartite relationships involving suppliers and customers in the supply chain.
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Salam, Mohammad Asif, and Sami A. Khan. "Achieving supply chain excellence through supplier management." Benchmarking: An International Journal 25, no. 9 (November 29, 2018): 4084–102. http://dx.doi.org/10.1108/bij-02-2018-0042.

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PurposeThe purpose of this paper is to develop a supplier selection and management program to improve overall supplier performance.Design/methodology/approachSupplier performance is measured in terms of quality and delivery within a fast moving consumer goods (FMCG) business of a multinational company based in Thailand using a case study methodology. The quality and delivery related data were collected from daily deliveries at the manufacturing plant both before and after implementing the supplier management program.FindingsFindings of the study suggest that the selection of suppliers based on their performance is important for manufacturing firms. Moreover, the supplier selection and management program can contribute effectively to improving suppliers’ performance.Research limitations/implicationsThis case study has been conducted based on a single company within the FMCG industry. Hence, it limits the generalizability of the findings across industries.Practical implicationsThe study provides a real-life tool for practitioners to learn about the importance of strategic decision-making process pertaining to the supplier selection and management program.Social implicationsThis study demonstrates that through a transparent supplier evaluation process, the firms can develop trust and long-term relationship with their suppliers for pursuing the goals of product development and innovation.Originality/valueImplementing a supplier management system is a critical step in enhancing an organization’s overall competitiveness. To develop an effective supplier management system firms must have objective measures and share those with their suppliers. Developing metrics for suppliers’ evaluation is the key to achieving continuous improvement as evidenced in this case.
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Yang, Jie, Hongming Xie, Guangsheng Yu, and Mingyu Liu. "Turning responsible purchasing and supply into supply chain responsiveness." Industrial Management & Data Systems 119, no. 9 (October 21, 2019): 1988–2005. http://dx.doi.org/10.1108/imds-01-2019-0029.

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Purpose The purpose of this paper is to investigate whether responsible purchasing (relational commitment and supplier evaluation) and responsible supply (supplier firm information sharing and supplier performance) affect the two factors of supply chain responsiveness including process efficiency and customer knowledge management capability, which, in turn, affect other three factors of supply chain responsiveness, such as dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Design/methodology/approach This study used questionnaire survey and statistical analytical methods. Employing path analysis, this study tested hypothesized relationships using data collected from manufacturers. Findings The findings of this study support the theorized links. Responsible purchasing and supply enhance supply chain responsiveness, which is reflected through process efficiency, customer knowledge management capability, dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Originality/value Grounded in the goal interdependence theory, this study investigates the effects of responsible purchasing and supply on supply chain responsiveness in the context of Chinese manufacturers. This study offers managerial implications and theoretical contribution.
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Murfield, Monique Lynn, and Wendy L. Tate. "Buyer and supplier perspectives on environmental initiatives." International Journal of Logistics Management 28, no. 4 (November 13, 2017): 1319–50. http://dx.doi.org/10.1108/ijlm-06-2016-0138.

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Purpose The purpose of this paper is to examine managerial perspectives in both buyer and supplier firms implementing environmental initiatives in their supply chains, and explore the impact of environmental initiatives on buyer-supplier relationships. Design/methodology/approach A qualitative, grounded theory approach is used as the methodological approach to this research, including 15 in-depth interviews with managers from buyer and supplier firms implementing environmental initiatives in their supply chains to gain multiple perspectives of the buyer-supplier relationships. Findings The results suggest that implementing environmental initiatives within the supply chain changes the buyer-supplier relationship from transactional to collaborative, shifting from a commodity-focused purchase to a more strategic purchase as environmental initiatives are implemented. Research limitations/implications Although both buyer and supplier perspectives were considered, matched dyads were not used; researchers should continue to provide a holistic perspective of the phenomenon with dyadic data. Additionally, the use of a qualitative research approach suggests a lack of generalizability of results, and therefore researchers should further test the propositions. Practical implications Implementing environmental initiatives within the supply chain may require different approaches to supply management and development for long-term success. Suppliers should recognize that the capability to implement environmental initiatives with their customers is a differentiator. The nuances involved in managing the implementation of environmental initiatives between firms can be better managed by collaboratively developing metrics specifically related to the environment. Originality/value Previous research in environmental supply chain management has examined drivers and barriers of implementing environmental initiatives with suppliers, but fails to address the relationship dynamics involved when implementing environmental initiatives between organizations. This research begins to fill that gap.
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Sun, Yuling, Zeyu Zhu, and Hui Yang. "Fairness Perception, Trust Perception, and Relationship Quality in Agricultural Supply Chains." Journal of Food Quality 2021 (March 9, 2021): 1–10. http://dx.doi.org/10.1155/2021/8817003.

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Suppliers are important members of the agricultural supply chain. Moreover, their behavior decisions may affect the sustainable development of the agricultural supply chain. Considering agricultural supplier trust, this study examines the direct impact of trust perception on relationship quality and the indirect impact of supplier fairness perception on relationship quality. Based on the survey data of agricultural product suppliers, this study uses the structural equation model method for empirical analysis. The analysis results show that both fairness perception and trust perception have a significant positive impact on the relationship quality of the agricultural supply chain. Trust perception particularly has a positive direct impact on the relationship quality of the agricultural supply chain, while fairness perception has an indirect influence on the relationship quality of the agricultural supply chain through trust perception. In addition, information sharing, price satisfaction, income level, and environmental certainty have a significant positive impact on suppliers’ fairness perception. Therefore, retailers comprehensively consider both fairness perception and trust perception of suppliers, which will help improve the relationship quality of the supply chain.
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Dissertations / Theses on the topic "Supplier Relationship and Supply Chain"

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Mattsson, Sandra, and Ala Pazirandeh. "Supply Chain Development within Volvo Penta Chain : Development through Supplier Relationship Improvement." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19388.

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In today global business market, concepts are moving towards inter-national and inter-firm in contrary to older days. This has made companies explore ways to leverage their supply chains, and to evaluate the role of suppliers in their activities. One result has been the increased outsourcing of activities and performance. This has heightened the role of suppliers ever more.Consequently, in order to maintain competitive in the market and to be able to satisfy the knowledgeable end customer, suppliers must be completely aligned with the core company and its objectives and performances. This goal is only gained through strategic benchmarking towards Supplier Development.With a large number of suppliers to deal with, it won’t be feasible to have partnership relationship with each. The strategic approach is to classify them in a manner suitable for the company and only then start from top of the list setting goals for the most prioritized.Before making any attempt in Supplier Relationship Development, the company must start from within setting the right mindset from top down, inside its own ground. Only then Supplier development will be aligned with the objectives of the company and the program will be integrated and successful.This research sought after ways to develop a strategic and systematic method of dealing with suppliers. This guideline was classified as a step by step map of a Supplier Development program. The study was conducted for Volvo Penta Vara Company, and as part of its Supply Chain Development Program. The findings from the company and literature were compared and analyzed and finally guidelines were developed.This report is the last part of the master’s studies in Industrial Engineering-Logistics at University of Borås. It gave us the opportunity to use what we had learnt during the programme. Considering the broadness of the subject we were after, this report meant a lot of work. However, this was the challenge we wanted and an intriguing journey where we learned a lot along the way.
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Wang, Weihong. "Management of Buyer-Supplier Relationshipsin the Supply Chain - Case studies of Auto&Telem supply chains." Doctoral thesis, KTH, Infrastruktur, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3832.

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This dissertation consists of two parts. The first part isabout“Managing buyer-supplier relationships in autoproduction chains ­ a case study of Volvo and its supplierrelationship management”. The second part is about“Managing buyer-supplier relationships in telecom supplychains ­ a case study of Ericsson and its supplierrelationship models in different business situations”. The scope of this study is restricted to supply chains inautomotive and telecommunication industries, where the successof supply processes is dependent on how well a company managesits supply chain with horizontal or vertical integration tofulfill customer demands. The research is carried out as a number of case studies ofbuyer-supplier relationship management in the auto and telecomsupply chains. The aim was to analyze how a company fulfillscustomer demand in the best way through different supplierrelationships, and how and why alternative relationship typesare used in reality. The study is based on the relationship between two focalcompanies and their suppliers. Case study methodology is used,and data is collected from selected cases through interviewsand observations. Analysis is carried out within and acrosscases. From the case interpretation and analysis, conclusionsare drawn as to which strategic level of buyer-supplierrelationship is appropriate for different situations. As a result and in conclusion, a static supplychain-reaction model is built at the end of the Part I. Thestatic model describes the importance of collaborativebuyer-supplier relationships in the product developmentprocess. Based on this model, it is concluded in Part II thatthe most suitable supplier relationship is different fordifferent products. For the same product, the most appropriatebuyer-supplier relationship varies with the product’s lifecycle timing. Therefore, two dynamic buyer-supplierrelationship models under different business conditions and indifferent product life-cycle periods are created in Part II.The models apply to dynamic processes, not to interactingcompany organizations in general. The study increases the knowledge regarding selection of themost appropriate supplier relationships in different businesssituations. Key words:buyer-supplier relationship, sourcingstrategy, supply chain management

Qc 20130827

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Sánchez, Rajiv, Bryan Reyes, Edgar Ramos, and Steven Dien. "A Modeling the Supplier Relationship Management in Agribusiness Supply Chain." Springer, 2021. http://hdl.handle.net/10757/656089.

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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial.
This research analyzes the current studies of supplier relationship management (SRM), based on a literature review to contrast and compare the evolution of SRM in agribusiness-oriented supply chain management (SCM). The result obtained in this research shows the agribusiness and its relationship with its suppliers. It also strives to identify potential models for a strong SRM. An SRM model is proposed to visualize the components that make up the management of suppliers in the agribusiness supply chain (SC).
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Eckerholm, Rick, and Oskar Olsson. "Faktorer som påverkar utformningen av en försörjningskedja samt dess aktörer." Thesis, Högskolan i Gävle, Industriell ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-35973.

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En försörjningskedja är en komplex process som majoriteten av företaget tampas med, både medvetet och omedvetet. Vid närmare granskning av en försörjningskedja kan denna process brytas ner i flertalet delar, vilket gör begreppet försörjningskedja oerhört stort att behandla i sin helhet. Denna studie avser att undersöka vilka faktorer som är av betydelse vid konstruktion av en ny försörjningskedja samt hur aktörer inom den påverkas. Studien initierades genom att ansamla generell ämneskunskap för att skapa en överskådlig bild av påverkande faktorer kring konstruktion och leverantörer. Vidare skapades en teoretisk referensram av litteraturinsamlingen vars syfte är att definiera begrepp, modeller och metoder samt skapa en övergripande förståelse kring hur denna kunskap kan appliceras och användas. Genomförandet av en fallstudie blev en naturlig fortsättning i studien för att skapa en verklighetsanknuten situation varav begrepp, modeller och metoder kunde appliceras. Den empiriska data som presenteras har samlats in genom både observationer och semi-strukturerade intervjuer med fallföretaget och dess nuvarande samt potentiella leverantörer. Intervjuernas syfte var att alla parter skulle ges möjlighet att belysa sin synvinkel, samtidigt som observationerna var tillför studiens författare att få en kännedom om produktspektra, prototyper och verksamheten som fallstudien återspeglade. När den empiriska data hade ansamlats, analyserades detta material utifrån den teoretiska referensramen där syfte och frågeställningarna kunde besvaras. Resultatet som presenterats identifierar kritiska faktorer i innovationsstadiet som supply chain strategy (SCS) och leverantörvalsprocessens inverkan. Studiens huvudsakliga slutsats identiferar att samspelet mellan SCS, leverantörvalsprocessen och supplier relationship management (SRM) är av yttersta vikt vid en organisations arbete med försörjningskedjor.
A supply chain is a complex process that the majority of companies combat with, both consciously and unconsciously. When observing a supply chain, it becomes evident that this process can be broken down into multiple parts, which makes the concept comprehensive to handle as a whole.  This study aims to investigate which factors are important in the development of a new supply chain and how the stakeholders within are impacted. The study was initiated by accumulating general subject knowledge in order to establish a comprehensive overview of the factors that influence the development of a supply chain and its suppliers. A theoretical framework was created through literature collection, with the purpose of defining concepts, models and methods, but also to establish a holistic understanding of how this knowledge can be put into practise. The implementation of a case study became a natural continuation of the study to create a factual situation from which concepts, models and methods could be applied. The empirical data presented was collected through both observations and semi-structured interviews alongside the case company and its current and potential suppliers. The main purpose of the interviews was to allow all parties to enlighten their point of view, while the observations was up to the study's authors to gain an understanding of the product catalogue, prototypes and activities that the case study reflected. Once the empirical data had been collected, the findings was analysed based on the theoretical framework where the purpose and questions could be answered. The result presented identifies critical factors in the innovation phase such as supply chain strategy (SCS) and the impact of the supplier selection process. The study concludes that the interplay between SCS, the supplier selection process and supplier relationship management (SRM) are of paramount importance in an organisation’s work with supply chains.
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Duckling, Christopher. "Customer-supplier relationships in the UK defence industry." Thesis, University of Brighton, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.273865.

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Hsiao, Ju-Miao Melody. "The Impact of Retailer-Supplier Cooperation and Decision-Making Uncertainty on Supply Chain Performance." University of Sydney, 2006. http://hdl.handle.net/2123/2098.

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Doctor of Philosophy
Buyer-supplier relationships have been increasingly considered a critical part of contemporary supply chain management. In response to dynamic and unpredictable market changes, buyers and suppliers enter into cooperative relationships to pursue individual goals and joint goals for better economic and non-economic performance of the supply chain. On the other hand, cooperation between channel members is surrounded by uncertainty, which can create a detrimental impact on the performance of a supply chain. Previous research has focused on various aspects of uncertainty that could affect supply chain member behaviour. The present research contends that relationship behavioural factors play an important role in increasing or mitigating channel members’ perceived uncertainty in their supply or purchase decision-making. Specifically, the purpose of this research is to investigate the impact of retailer-supplier cooperation and retailer/supplier’s decision-making uncertainty (DMU) on retail supply chain performance from the perspectives of both the retailer and the supplier. A holistic model was developed as the theoretical framework for this conceptualisation. A sample of 202 retailers and 64 suppliers in the sporting goods retail business in Taiwan was used to separately test a number of hypothesised relationships by using structural equation modelling (SEM). The findings indicate that both cooperation and DMU are the key determinants of retail supply chain performance, including financial performance and non-financial performance (i.e., supply flexibility and customer service). Financial performance is positively affected by retailer-supplier cooperation and negatively affected by DMU in both the retailer model and the supplier model. The five dimensions of retailer-supplier cooperation (i.e. trust, guanxi, dependence, coercive power and non-coercive power) have significant effects on cooperation. However, apart from guanxi with the retailer/supplier, neither other relationship dimensions nor retailer-supplier cooperation have any influence on retailer’s DMU or supplier’s DMU. The results also indicate that differences and similarities exist across retailers and suppliers with respect to the effects of several relationship dimensions on cooperation and uncertainty. 2 The holistic empirical model developed for this research contributes further to understanding the links, which have been lacking in the extant channel relationship literature and supply chain management literature, between buyer-supplier relationships, DMU, and supply chain performance. The findings that a retailer/supplier’s DMU can erode the performance of a supply chain in various aspects highlight the need for improvement in some areas of supply chain efficiency and effectiveness, through cooperation-enhancing actions between the retailer and the supplier. From a managerial perspective, the performance improvement in the supply chain, in turn, will motivate more reciprocal commitment and efforts from the retailer and the supplier to maintain their working relationship. As such, mutual trust and enriched guanxi, dependence and non-coercive power help both the retailer and the supplier to have less uncertainty in their purchase/supply decision-making process. It creates a win-win position for both parties in the supply chain.
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Singh, Anjali. "Asymmetrical Power Relationships in Supply Chain Networks." Thesis, Université d'Ottawa / University of Ottawa, 2021. http://hdl.handle.net/10393/42495.

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Global supply chains have become increasingly complex and a critical source of competitive advantage, which makes the understanding of how supply chains create and distribute value an essential task. Prior literature on concentration risks has primarily focused on customer concentration and has overlooked the challenges posed by the major upstream supply chain partners. In addition, CEOs with an optimal mix of technical and behavioral abilities can shape the strategic decision-making process to obtain an advantage against the nonfinancial stakeholders. The existing literature has also overlooked the significant role of the CEO in reducing the impact of supplier-base/customer-base concentrations. Utilizing objective supply chain relation data collected from Bloomberg SPLC and Compustat, we map the supplier base and the customer base for each electronic and chemical manufacturing firm publicly listed under S&P1500 for the fiscal year 2017. We then construct objective measures of supplier and customer concentrations and examine their impacts on the focal firm's financial performance measured by Tobin's Q, gross profit margin, and net profit margin. The performance metrics also include the focal firm's payable period (against the supplier-base) and receivable period (against the customer-base). We also collect information related to the CEOs appointed by the focal manufacturing firm, such as gender, age, and tenure from Execucomp, and consequently investigate their impacts on the supplier concentration and the customer concentration. Our empirical analysis shows contradictory results in the context of supplier-base/customer-base concentrations: higher supplier-base concentration is observed to harm the focal firm’s financial performance, but higher customer-base concentration leads to an increase in the focal firm’s profitability. Although CEO characteristics such as tenure and age did not have any notable impact, female CEOs are found to reduce the adversarial impact of supplier-base concentration and are assumed to exercise a voluntary power restraint against the cooperative customer-base.
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KASSEM, ALEXANDER, and HAKIM LIAM JAFAR. "Assessing critical success factors (CSFs) for a supplier in a relationship-driven B2B-market." Thesis, KTH, Industriell Management, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-199221.

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It is necessary for firms to consider and understand sales and buying processes to improve relationship initiation and accommodate the buyers and end-customers. Relationships within the supply chain enable firms to access beneficial abilities to overcome challenges and complexities of new products, shrinking time to market, capital intensities and thus meeting competitive challenges. Developing strategic partnerships with key supply chain actors is an emerging trend in supply chain management. Firms are seen as complex nodes in interdependent supply chain networks where competitive advantages are met by collaboration and co-creation in the business environment. The aim of this study is to investigate the problem areas and assess the critical success factors for a supplier within a relation driven B2B three-tier supply chain network by adopting an abductive, theory-building methodology using qualitative case studies, using the case company as a focal firm. Two different three-tier supply chains are investigated within the focal company with an endcustomer, a buyer and a supplier in each supply chain structure. The study offered us four dominant themes common to all findings. These are structural power within the supply chain network, relationship stability with the end-customer, market knowledge and structural network position. In our discussion, we looked for common denominators to frame our propositions. We organized the propositions in each of the four key themes that emerged from the findings. We then incorporated literature at this stage to compare and contrast our findings, essentially using the literature study as an additional source of validation. The main theoretical contributions of this research involve targeting a new area of  importance in the crossroads of supply chain management, customer relationship management and knowledge management, and identifying four critical success factors in a market entry on a relationship-driven industrial B2B market.
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Wilson, Prentice D. (Prentice Douglas) 1971. "Managing a global supply chain with durable arm's-length supplier relationships." Thesis, Massachusetts Institute of Technology, 2000. http://hdl.handle.net/1721.1/9151.

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Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering, 2000.
Includes bibliographical references (leaves 65-66).
Rapidly changing technology and increased competition have made supply chain management and purchasing more and more critical in determining a companies competitiveness. Many industrial firms spend more than one half of every sales dollar on purchased products, and this percentage has been increasing with recent moves towards downsizing and outsourcing. Consequently, more and more pressure is being placed on materials organizations to cut costs and manage supply chains more efficiently. By developing tools that address two of the biggest issues, this project seeks to aid in the cost cutting and supply chain management efforts. The first tool optimizes product demand allocation among suppliers. The second tool controls inventory levels through more accurate inventory targets. Without proper tools to enable optimal demand allocation among suppliers, companies incur excess procurement costs. Most allocation systems do not take supplier capacity and shipping costs into account when allocating demand. Consequently, overall costs are excessive, because individual supplier capacities and demand is not matched to reduce costs for the supply chain as a whole. Many companies set inventory targets that are unattainable without significant risk, because the targets do not accurately represent requirements. Current targets are derived from models that do not include forecasted demand fluctuations, lead-times to individual plants, or variations in lead · times to plants. Therefore, there is an imbalance in true inventory requirements and estimated inventory requirements.
by Prentis D. Wilson, Jr.
S.M.
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Dani, Samir. "Exploring transactions between supply chain entities : a psychological study of buyer-supplier relationships." Thesis, Loughborough University, 2005. https://dspace.lboro.ac.uk/2134/12483.

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The research presented in this thesis has focussed on exploring buyer- supplier relationships from a human perspective. To date, researchers across the globe have studied buyer-supplier relationships and endeavoured to find means to try to make them better. This has led to many new relationship development programmes initiated by companies and new concepts introduced by academics for the betterment of buyersupplier relationships. The focus of academics has been in trying to study buyersupplier relationships from various factors, viz. power, opportunistic behaviour, unethical behaviour, partnerships, collaborations, etc. All these endeavours have focussed on using technology or business processes in order to streamline operations and create environments, which would foster partnerships or collaborations. One aspect not usually given prominence in these studies has been the presence of humans in the relationship as representatives of the transacting companies. Giving this more focus, the researcher feels that organisational culture plays a very strong role in the way organisations operate, and when two organisations transact with each other the individual culture is bound to play a role in the way the transaction is conducted. The individual culture of the organisation also depends upon the humans in the organisation. Since, the focus of the research was on exploring the buyer-supplier relationships from a human perspective, the research sought this perspective from people working in purchasing or sales functions in different companies. The information was collected by conducting "Phenomenological Interviews" with focus on "critical incidents" affecting the relationship. The information was analysed for themes which led to the need to study buyer-supplier relationships from two perspectives: 1) game-like behaviour, 2) discretion, humans have in the relationship. The presence of game-like behaviour and humans in the relationship led the researcher to study the concepts of "Transactional Analysis" and check for the feasibility to transfer the concepts from a therapeutic setting to buyer- supplier relationships. The research has been successful in exploring issues affecting buyer-supplier relationships. A methodology for aligning supply chains by taking into account human issues has been proposed. The methodology comprises a relationship framework that is used for studying buyer-supplier relationships on a macro- level based on the levels of satisfaction the entities have with each other. Since high levels of dissatisfaction lead to various change- inducing transactions or game-like behaviour between the entities, the framework identifies the status of the relationship, and can be used to gauge what's going to happen to it, once the transaction is over. The concepts of Transactional Analysis and the tools associated with it, viz. Drama Triangle analysis and structural modelling are useful in studying the dynamics of the transactions from the human perspective and also from a psychological perspective.
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Books on the topic "Supplier Relationship and Supply Chain"

1

Mehew, William. Supplier-retailer collaboration in supply chain management. London: LCP, 2000.

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Walley, P. Supply chain management control issues in a small owner-managed supplier. Loughborough: Loughborough University Business School, 1993.

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Harris, Chris. Lean supplier development: Establishing partnerships and true costs throughout the supply chain. New York, NY: Productivity Press, 2010.

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Nanka-Bruce, Jennifer. Supplier retailer collaboration: Is it the new way forward for the supply chain?. London: LCP, 2002.

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Blackwell, Roger D. From mind to market: Reinventing the retail supply chain. New York: HarperBusiness, 1997.

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Strategic category management: From sourcing to price, risk & relationship management in the supply chain. San Diego, CA: Alfred Street Publishing, 2013.

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Merry, Michael L. The lean supplier, 1968-2010: Supply chain management for suppliers, contractors and manufacturers working for mining companies located far from the source of supply. Coral Gables, Fla: Lean Supplier Pub., 2011.

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Kovalenko, Vladimir. Design of information systems. ru: INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/987869.

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The tutorial discusses the design features of information systems (is) involved in the implementation of CALS technologies: MRP/MRPII/ERP systems, e-Commerce systems (B2B), supply chain management (SCM), customer relationship management (CRM), and decision support systems (OLAP). The issues of choosing the design technology, software tools for project development, building functional and information models in the environment of Business Studio, MS Visio, Elma, AllFusion Modeling Suite and Oracle Designer 10g, as well as the development of technical and operational documentation are highlighted. The characteristics of CASE technologies and their implementation in the Oracle Designer 10g environment are considered. A comparative analysis of the standards of the organization of the life cycle of creating and using IP, practical recommendations for the development of standard profiles, examples of the development of an IP project based on a cascading model of the life cycle, including using a process approach in the management and automation of processes. The models of the client — server architecture and the structure of cloud computing are considered. Modern approaches to the selection of ready-made is and their implementation in automated enterprises are studied in detail. Meets the requirements of the Federal state educational standards of higher education of the latest generation. It is intended for students (bachelors and specialists) and masters of higher educational institutions studying in the direction of "Applied Informatics". It is also recommended for teachers and specialists working in the field of information technology.
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A Quick Guide to Supplier Relationship Management in the Supply Chain. Cambridge Media Group, 2012.

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Gružauskas, Valentas, and Aurelija Burinskienė. Determining the Trade-offs of Inventory Management Approaches in the Face of Covid-19. KTU leidykla „Technologija“, 2021. http://dx.doi.org/10.5755/e01.9786090217436.

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The COVID-19 pandemic has left a clear mark on virtually every area of human activity. Arguably, most prominent changes may be observed in the global supply chain where the delivery times have changed, and even minor outbreaks of the pandemic pose ever-increasing risks in logistics, supply, and infrastructure. The authors of the scientific study analyze supply chain management approaches and deal with the key aspects which are most suitable to tackle the COVID-19 crisis. This study identifies which area caused by the pandemic has been most problematic and proposes strategies and methods to help companies properly manage their stockpiles. Another important aspect of this scientific study is that the analysis of inventory management methods in a critical environment is performed by developing an agent-based model. Thus, the data from this study are completely new and allow a closer look and understanding of how the COVID-19 pandemic has affected the supply and stockpiling/storage issues. In this research, the authors focus on the supplier relationship and inventory level management. Here, they examine several different business scenarios, such as: central vs. distributed warehouses, local vs. global suppliers, etc. Due to the wide range of information, this book should attract not only those who are profoundly interested in the field but also inquisitive newcomers with an interest in the trade and product supply policy.
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Book chapters on the topic "Supplier Relationship and Supply Chain"

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Corsten, Daniel, and Christoph Gabriel. "Supplier Relationship Management." In Supply Chain Management erfolgreich umsetzen, 309–24. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-642-18887-9_19.

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Sarkis, Joseph, and Yijie Dou. "Eco-Design and Supplier Relationships." In Green Supply Chain Management, 21–45. 1 Edition. | New York : Routledge, 2017.: Routledge, 2017. http://dx.doi.org/10.4324/9781315233000-2.

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Van Nyen, P. L. M., J. W. M. Bertr, H. P. G. Van Ooijen, and N. J. Vandaele. "Supplier managed inventory in the OEM supply chain: the impact of relationship types on total costs and cost distribution." In Supply Chain Planning, 219–46. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-93775-3_9.

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Rotaru, Kristian, and Mehrdokht Pournader. "Modeling Risk Emergence and Propagation in Buyer-Supplier-Customer Relationships." In Supply Chain Risk Management, 43–63. Singapore: Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-4106-8_3.

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Bellantuono, Nicola, Ilaria Giannoccaro, and Pierpaolo Pontrandolfo. "Coordination of the Supplier–Retailer Relationship in a Multi-period Setting: The Additional Ordering Cost Contract." In Supply Chain Coordination under Uncertainty, 235–54. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-19257-9_10.

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Sánchez, Rajiv, Bryan Reyes, Edgar Ramos, and Steven Dien. "A Modeling the Supplier Relationship Management in Agribusiness Supply Chain." In Advances in Intelligent Systems and Computing, 451–58. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-51328-3_62.

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Mohapatra, Purab, Sushanta Tripathy, Aishwarya Dash, and Anshumaan Biswal. "Supplier Relationship Management Is a Key to Supply Chain Management." In Lecture Notes in Mechanical Engineering, 661–70. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-7779-6_62.

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Issar, Gilad, and Liat Ramati Navon. "Supply Chain and Win–Win Relationship with the Suppliers." In Management for Professionals, 139–42. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-20699-8_30.

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Leppelt, Thomas. "CSR in Buyer-Supplier Relationships." In Sustainability in Supply Chains, 33–76. Wiesbaden: Springer Fachmedien Wiesbaden, 2013. http://dx.doi.org/10.1007/978-3-658-02601-1_3.

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Rita, Paulo, and Robert Krapfel. "Collaboration and Competition in Buyer-Supplier Relations: The Role of Information in Supply Chain and e-Procurement Impacted Relationships." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 98–105. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-11845-1_37.

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Conference papers on the topic "Supplier Relationship and Supply Chain"

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Hamri, Mohammed Hicham, Ouafae Zerouali Ouariti, and Ilham Rharoubi. "Buyer-Supplier Relationship Quality in Morocco Context: Qualitative Study." In 2019 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA). IEEE, 2019. http://dx.doi.org/10.1109/logistiqua.2019.8907277.

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Zhang, Xuan, and Yuanzhang Liu. "The Impact of ICT on Supplier-Buyer Relationship in Different Types of Supply Chain." In 2007 International Conference on Wireless Communications, Networking and Mobile Computing. IEEE, 2007. http://dx.doi.org/10.1109/wicom.2007.1153.

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Ameri, Farhad, and Christian McArthur. "An Ontological Approach to Manufacturing Supplier Discovery in Virtual Markets." In ASME 2010 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2010. http://dx.doi.org/10.1115/detc2010-28179.

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Manufacturing supply chains are increasingly becoming global, virtual and short-lived in order to improve their agility and dynamic adaptability to rapid changes in today’s volatile market. In this context, online marketplaces for manufacturing services have become attractive venues for rapid development of supply chain relationships. Despite their numerous benefits, the existing online markets have failed in adequately automating the supply chain deployment process. Heavy reliance of the existing online markets on human agents for formulating supplier queries and evaluating the obtained results can be mainly attributed to the informal nature of the information models used in these markets. To enable active involvement of machine agents in supply chain deployment, the underlying information models that support online markets should represent the semantics of information in a formal and machine-interpretable fashion. This paper introduces Manufacturing Service Description Language (MSDL) as a formal ontology for description of suppliers’ capability at different levels of abstraction including process-level, machine-level, and system level. Also, an agent-based framework is proposed in this paper that facilitates automated discovery and evaluation of potential manufacturing partners based on the MSDL description of the services they provide.
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Wang, Yingchun, and Wenjuan Liu. "The Game Analysis of the Collaborative Relationships between the Supplier and Vendors in Supply Chain." In 2010 International Conference on E-Product E-Service and E-Entertainment (ICEEE 2010). IEEE, 2010. http://dx.doi.org/10.1109/iceee.2010.5660497.

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Aitken, J., and E. Todeva. "Co-Alignment of Supply Chain Strategies and the Knowledge Outcomes for Buyer-Supplier Network Relationships." In 2011 44th Hawaii International Conference on System Sciences (HICSS 2011). IEEE, 2011. http://dx.doi.org/10.1109/hicss.2011.106.

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Dedrick, Jason, Sean Xin Xu, and Kevin Zhu. "Information Technology and the Number of Suppliers in a Supply Chain: Is There a Relationship?" In 2008 41st Annual Hawaii International Conference on System Sciences. IEEE, 2008. http://dx.doi.org/10.1109/hicss.2008.205.

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Khorasani, Sasan T. "Design-Driven Integrated-Comprehensive Model CDFS Strategic Relationships." In ASME 2014 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/detc2014-34194.

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Measuring quality in design-driven innovation is part of the larger subject of product design, supply chain management and new product development (NPD). In other words, better design and supply chain integration increase the efficiency and effectiveness of the production development process. In this work, I have studied the role of understanding the needs of customers and design approaches for new products through a combination of customer feedback and participation of designers in the first phase of new product development. Furthermore, I discuss why the incorporation of both designers and customer needs is important to design-driven innovation. In the second phase of this study, I present several case studies in terms of supplier-buyer relationships in order to find a solution that achieves a long-term relationship (the alliance-star model) in new product development, which is a crucial problem in the Blue Ocean Strategy. Finally, by presenting the CDFS (Customer-Designer-Firm-Supplier) strategic model, we show schematically the integrated-comprehensive process approach for creating a new innovative product from the concept phase through to the end of Product life cycle. This model presents the process of new innovation, which can ensure added value during Product life cycle.
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Jian Zhaoquan and Liu Yi. "The effects of power and relationship commitment between integrator and supplier on the integration in service supply chain: The moderating role of competitor network competence." In 2014 11th International Conference on Service Systems and Service Management (ICSSSM). IEEE, 2014. http://dx.doi.org/10.1109/icsssm.2014.6874072.

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Coulson, K. E. W., T. C. Slimmon, and M. A. Murray. "A Structured Approach to Supplier Performance Measurement." In 2000 3rd International Pipeline Conference. American Society of Mechanical Engineers, 2000. http://dx.doi.org/10.1115/ipc2000-116.

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The start of the new millennium will see companies in the oil and gas industry faced with a dual challenge. Not only will they have to undertake exploration in more demanding terrain and environments, but they also face far more competition in what they previously regarded as their traditional marketplace. The goal of meeting both shareholder and customer needs, while simultaneously attempting to increase market share by becoming more competitive, will be paramount if this success is to be achieved. While a number of strategies have been developed over the last decade in an attempt to achieve and balance these financial goals, the control and reduction of costs play a significant part in all such ‘cost effective’ programs. Past approaches have targeted the organisational structure, internal processes and strategic advantage through acquisitions, mergers and downsizing. However, any gains realised by such programs must be continuously improved upon by implementing innovative approaches to future reductions and controlling costs. Some companies have shifted the focus from internal cost scrutiny to influencing and ultimately controlling external factors of cost. The supply chain offers a tremendous opportunity to drive out costs, one such approach being to partner with the best suppliers of key components to shorten delivery times while minimizing life cycle costs. It is therefore paramount that one distinguishes between those who are simply suppliers and that smaller group who are the best suppliers, all the while fostering a win-win relationship by sharing growth and profitability. This paper will introduce the concepts of the Supplier Performance Measurement Process (SPMP), which NOVA / TransCanada introduced in late 1997 to measure and manage its suppliers’ performance in the provision of a few strategically critical commodities. To provide context for this paper two such commodities, high pressure line pipe and high integrity pipe coatings are addressed in some detail. The application of the process to these commodities alone yielded a capital cost reduction of 6%. The paper explains in practical terms, the steps involved in the implementation of SPMP, and provides a simple process for eliciting feedback on the efficacy of the procurement process.
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Zhang, Dawei, Abu Bakar Abdul Hamid, Huam Hon Tat, and Rosman Md Yusoff. "Policies, Customer-Supplier Relationships and Information Systems and Technologies in the Purchasing Function and Their Impacts on Purchasing and Supply Chain Management Performance." In 2011 International Conference on Management and Service Science (MASS 2011). IEEE, 2011. http://dx.doi.org/10.1109/icmss.2011.5998243.

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Reports on the topic "Supplier Relationship and Supply Chain"

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Wu, Huicheng Jeff, Jin Su, and Nancy Nelson Hodges. Investigating the Role of Open Costing in the Buyer-Supplier Relationship: Implications for Global Apparel Supply Chain Management. Ames (Iowa): Iowa State University. Library, January 2019. http://dx.doi.org/10.31274/itaa.8432.

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