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Journal articles on the topic 'Supplier Relationship and Supply Chain'
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Zhao, Rong, Raj Mashruwala, Shailendra Pandit, and Jaydeep Balakrishnan. "Supply chain relational capital and the bullwhip effect." International Journal of Operations & Production Management 39, no. 5 (August 15, 2019): 658–89. http://dx.doi.org/10.1108/ijopm-03-2018-0186.
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Purpose The purpose of this paper is to conduct a large-sample empirical investigation of how relational capital impacts bullwhip at the supplier. Design/methodology/approach The study uses mandatory disclosures in regulatory filings of US firms to identify a supplier’s major customers and constructs empirical proxies of supply chain relational capital, i.e., length of the relationship between suppliers and customers and partner interdependence. Multivariate regression analyses are performed to examine the effects of relational capital on bullwhip at the supplier. Findings The findings show that bullwhip at the supplier is greater when customers are more dependent on their suppliers, but is reduced when suppliers share longer relationships with their customers. The results also provide additional insights on several firm characteristics that impact supplier bullwhip, including shocks in order backlog, selling intensity and variations in profit margins. Furthermore, the authors document that the effect of supply chain relationships on bullwhip tends to vary across industries and over time. Originality/value The study employs a novel data set that is constructed using firms’ financial disclosures. This large panel data set consisting of 13,993 observations over 36 years enables thorough and robust analyses to characterize supply chain relationships and gain a deeper understanding of their impact on bullwhip.
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Badenhorst-Weiss, J. A., and A. S. Tolmay. "Relationship Value, Trust And Supplier Retention In South African Automotive Supply Chains." Journal of Applied Business Research (JABR) 32, no. 5 (September 1, 2016): 1329. http://dx.doi.org/10.19030/jabr.v32i5.9762.
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Suppliers have a particular role to play in assuring competitiveness in supply chains. This article investigates the relationship between first and second tier suppliers in automotive supply chains in South Africa. Automotive component suppliers (first tier suppliers to assemblers (OEMS) such as Toyota) should make an extra effort to retain their suppliers (second tier), particularly suppliers of strategic parts, to assure the best value adding by the suppliers in the highly competitive supply chain landscape. To assure best value from suppliers they need to be retained in an active trusting, long term, collaborative relationship. The more the customer trusts the supplier, the higher the perceived value of the relationship and the more likely parties will work together to retain the business relationship. The aim of this quantitative study amongst first tier suppliers is to obtain more insight into the relationships and the hierarchical correlation between the relationship value, trust and supplier retention in automotive supply chains in South Africa. With a regression analysis it was found that both trust and relationship value are substantial predictors of supplier retention, but trust is more important for supplier retention.
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Hingley, Martin. "Relationship Management in the Supply Chain." International Journal of Logistics Management 12, no. 2 (July 1, 2001): 57–71. http://dx.doi.org/10.1108/09574090110806299.
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In this paper, the focus is on relationship management and its implications for Small‐Medium Enterprise suppliers (SMEs). Specific insights are provided into retailer‐supplier relationships in the UK fresh produce (fruit and vegetable) market. This sector faces a process of concentration in all parts of the supply chain determined by backward vertical integration at the initiation of powerful multiple retail buyers. The author examines the nature of relationships in a generic product group from the perspective of buyers and sellers and their interaction, utilizing material from multiple depth interviews. Results concern issues of relationship formality, exclusivity, power‐dependency, relevance of organizational size, partnered growth potential and risk which lead to a number of provisional conclusions regarding the management of relationships in the supply chain
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Mettler, Tobias. "Transformation of the Hospital Supply Chain." International Journal of Healthcare Information Systems and Informatics 6, no. 2 (April 2011): 1–13. http://dx.doi.org/10.4018/jhisi.2011040101.
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Increased competition and market dynamics in healthcare have led to a stronger need for a strategy to amend customer relationships and for a clear understanding of how healthcare providers can improve their collaboration with key suppliers. Under the label of ‘supplier relationship management’, more research is conducted to study this phenomenon either on a social system or technical system perspective. In this paper, the author presents a maturity model that links metrics for both ‘worlds’ to prescribe the evolution of key practices, IT-services, and people skills. The proposed model can be used to examine the maturity of supplier relationship management of a particular hospital, identifying performance gaps and systematizing improvement initiatives. When used across a health system, it can be applied to benchmark the performance of the participating members, facilitating new ways for collaborative learning.
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Durach, Christian F., Frank Wiengarten, and Thomas Y. Choi. "Supplier–supplier coopetition and supply chain disruption: first-tier supplier resilience in the tetradic context." International Journal of Operations & Production Management 40, no. 7/8 (July 6, 2020): 1041–65. http://dx.doi.org/10.1108/ijopm-03-2019-0224.
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PurposeThe present study considers disruption in the buyer–supplier–supplier triad. This triad has a common second-tier supplier as the disruption source, which gives us the tetradic context. The goal is to advance the knowledge on how a first-tier supplier's resilience against lower-tier disruptive events can be developed through horizontally connecting with the other first-tier supplier and how the buyer can benefit from its first-tier suppliers' resilience capability.Design/methodology/approachData from 33 triads was collected and analyzed.FindingsAs predicted, coopetition between two first-tier suppliers increases the first-tier supplier's capability to be resilient to disruptive events emanating from a lower tier source. However, contrary to initial theorization, the first-tier supplier's resilience capability affects the buyer's performance during disruptive events negatively. With increasing buyer–supplier social bonds, this negative relationship can partly be alleviated.Research limitations/implicationsAnalyzing resilience within a triad to a disruption in the tetradic context reveals unexpected dynamics. Individual supplier's resilience may have a negative impact on the buyer's resilience in certain disruption events.Practical implicationsThe buyer can increase collective suppliers' resilience through establishing horizontal links. To prevent becoming a victim of the supplier's resilience in the event of a second-tier disruption, a buyer needs to become a member of the supplier's relational network.Originality/valueWe propose that resilience can rest with the suppliers. This observation has implications for the buyer when selecting and coordinating suppliers. Further, it considers a context beyond a triad by venturing into the tetradic context. We anticipate more studies in tetrads in future and this study can serve as a bridge.
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Chen, Ivy S. N., and Patrick K. O. Fung. "Relationship configurations in the apparel supply chain." Journal of Business & Industrial Marketing 28, no. 4 (April 5, 2013): 303–16. http://dx.doi.org/10.1108/08858621311313901.
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PurposeThis study aims to identify the types of relationships that intermediaries form with their suppliers and customers in the apparel supply chain and their implications for performance.Design/methodology/approachCluster analysis was conducted on the supplier and customer relationships of 90 trade intermediaries in the apparel industry.FindingsThree configurations were identified: moderately dependent relationships with suppliers and customers and moderate flexibility upstream; highly dependent relationships with suppliers and customers but low flexibility upstream; and relationships with suppliers and customers that are low in dependence. Performance of firms using these configurations differed. Firms that cultivated some dependence upstream and downstream performed best. Firms with highly dependent relationships with suppliers and customers but low flexibility upstream performed almost as well. This group was highly skilled in relationship management. Firms that maintained low dependence with suppliers and customers performed the worst.Research limitations/implicationsFindings were based on a limited sample of 90 firms. Relationship configurations may differ in other industries, e.g. car industry.Practical implicationsFor a supply chain to be effective, firms need to consider how they structure the relationships along the supply chain to facilitate the flow of information, goods and resources.Originality/valuePrior research has considered relationships as independent dyads. This study looks at tripartite relationships involving suppliers and customers in the supply chain.
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Salam, Mohammad Asif, and Sami A. Khan. "Achieving supply chain excellence through supplier management." Benchmarking: An International Journal 25, no. 9 (November 29, 2018): 4084–102. http://dx.doi.org/10.1108/bij-02-2018-0042.
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PurposeThe purpose of this paper is to develop a supplier selection and management program to improve overall supplier performance.Design/methodology/approachSupplier performance is measured in terms of quality and delivery within a fast moving consumer goods (FMCG) business of a multinational company based in Thailand using a case study methodology. The quality and delivery related data were collected from daily deliveries at the manufacturing plant both before and after implementing the supplier management program.FindingsFindings of the study suggest that the selection of suppliers based on their performance is important for manufacturing firms. Moreover, the supplier selection and management program can contribute effectively to improving suppliers’ performance.Research limitations/implicationsThis case study has been conducted based on a single company within the FMCG industry. Hence, it limits the generalizability of the findings across industries.Practical implicationsThe study provides a real-life tool for practitioners to learn about the importance of strategic decision-making process pertaining to the supplier selection and management program.Social implicationsThis study demonstrates that through a transparent supplier evaluation process, the firms can develop trust and long-term relationship with their suppliers for pursuing the goals of product development and innovation.Originality/valueImplementing a supplier management system is a critical step in enhancing an organization’s overall competitiveness. To develop an effective supplier management system firms must have objective measures and share those with their suppliers. Developing metrics for suppliers’ evaluation is the key to achieving continuous improvement as evidenced in this case.
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Yang, Jie, Hongming Xie, Guangsheng Yu, and Mingyu Liu. "Turning responsible purchasing and supply into supply chain responsiveness." Industrial Management & Data Systems 119, no. 9 (October 21, 2019): 1988–2005. http://dx.doi.org/10.1108/imds-01-2019-0029.
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Purpose The purpose of this paper is to investigate whether responsible purchasing (relational commitment and supplier evaluation) and responsible supply (supplier firm information sharing and supplier performance) affect the two factors of supply chain responsiveness including process efficiency and customer knowledge management capability, which, in turn, affect other three factors of supply chain responsiveness, such as dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Design/methodology/approach This study used questionnaire survey and statistical analytical methods. Employing path analysis, this study tested hypothesized relationships using data collected from manufacturers. Findings The findings of this study support the theorized links. Responsible purchasing and supply enhance supply chain responsiveness, which is reflected through process efficiency, customer knowledge management capability, dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Originality/value Grounded in the goal interdependence theory, this study investigates the effects of responsible purchasing and supply on supply chain responsiveness in the context of Chinese manufacturers. This study offers managerial implications and theoretical contribution.
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Murfield, Monique Lynn, and Wendy L. Tate. "Buyer and supplier perspectives on environmental initiatives." International Journal of Logistics Management 28, no. 4 (November 13, 2017): 1319–50. http://dx.doi.org/10.1108/ijlm-06-2016-0138.
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Purpose The purpose of this paper is to examine managerial perspectives in both buyer and supplier firms implementing environmental initiatives in their supply chains, and explore the impact of environmental initiatives on buyer-supplier relationships. Design/methodology/approach A qualitative, grounded theory approach is used as the methodological approach to this research, including 15 in-depth interviews with managers from buyer and supplier firms implementing environmental initiatives in their supply chains to gain multiple perspectives of the buyer-supplier relationships. Findings The results suggest that implementing environmental initiatives within the supply chain changes the buyer-supplier relationship from transactional to collaborative, shifting from a commodity-focused purchase to a more strategic purchase as environmental initiatives are implemented. Research limitations/implications Although both buyer and supplier perspectives were considered, matched dyads were not used; researchers should continue to provide a holistic perspective of the phenomenon with dyadic data. Additionally, the use of a qualitative research approach suggests a lack of generalizability of results, and therefore researchers should further test the propositions. Practical implications Implementing environmental initiatives within the supply chain may require different approaches to supply management and development for long-term success. Suppliers should recognize that the capability to implement environmental initiatives with their customers is a differentiator. The nuances involved in managing the implementation of environmental initiatives between firms can be better managed by collaboratively developing metrics specifically related to the environment. Originality/value Previous research in environmental supply chain management has examined drivers and barriers of implementing environmental initiatives with suppliers, but fails to address the relationship dynamics involved when implementing environmental initiatives between organizations. This research begins to fill that gap.
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Sun, Yuling, Zeyu Zhu, and Hui Yang. "Fairness Perception, Trust Perception, and Relationship Quality in Agricultural Supply Chains." Journal of Food Quality 2021 (March 9, 2021): 1–10. http://dx.doi.org/10.1155/2021/8817003.
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Suppliers are important members of the agricultural supply chain. Moreover, their behavior decisions may affect the sustainable development of the agricultural supply chain. Considering agricultural supplier trust, this study examines the direct impact of trust perception on relationship quality and the indirect impact of supplier fairness perception on relationship quality. Based on the survey data of agricultural product suppliers, this study uses the structural equation model method for empirical analysis. The analysis results show that both fairness perception and trust perception have a significant positive impact on the relationship quality of the agricultural supply chain. Trust perception particularly has a positive direct impact on the relationship quality of the agricultural supply chain, while fairness perception has an indirect influence on the relationship quality of the agricultural supply chain through trust perception. In addition, information sharing, price satisfaction, income level, and environmental certainty have a significant positive impact on suppliers’ fairness perception. Therefore, retailers comprehensively consider both fairness perception and trust perception of suppliers, which will help improve the relationship quality of the supply chain.
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Lambert, Douglas M., and Terrance L. Pohlen. "Supply Chain Metrics." International Journal of Logistics Management 12, no. 1 (January 1, 2001): 1–19. http://dx.doi.org/10.1108/09574090110806190.
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Most discussions and articles about supply chain metrics are, in actuality, about internal logistics performance measures. The lack of a widely accepted definition for supply chain management and the complexity associated with overlapping supply chains make the development of supply chain metrics difficult. Despite these problems, managers continue to pursue supply chain metrics as a means to increase their “line of sight” over areas they do not directly control, but have a direct impact on their company's performance. We provide a framework for developing supply chain metrics that translates performance into shareholder value. The framework focuses on managing the interfacing customer relationship management and supplier relationship management processes at each link in the supply chain. The translation of process improvements into supplier and customer profitability provides a method for developing metrics that identify opportunities for improved profitability and align objectives across all of the firms in the supply chain.
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Biraori Oteki, Evans. "E-Supplier Management Practices on Supply Chain Performance of Sugar Processing Firms in Kenya." International Journal of Managing Value and Supply Chains 12, no. 2 (June 30, 2021): 1–14. http://dx.doi.org/10.5121/ijmvsc.2021.12201.
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The purpose of this study was to establish the influence of electronic supplier management practices on supply chain performance of sugar processing firms. The target population is 7,584 employees of sugar processing firms in Kenya and Yamane Taro’s formula was applied to come up with a sample size of 379 respondents. Data was gathered by a questionnaire, interviews and observation. Correlation was used to determine the relationship between E-supplier management practices and Supply chain performance while regression analysis tested the hypothesis. The study established that E-supplier management practices enhances supply chain performance. Two kinds of supply chain are proposed; Managerial and demand. Managerial supply chain where as a result of electronic supplier management practice, flow of goods and services from the suppliers are properly managed through information sharing between the buyer-seller thus improved deliveries. Demand supply chain where as a result of electronic supplier management practice, buyers and suppliers tend to develop a single shared forecast of demand and a plan of supply in the sense that buyers issue order for only needed materials from the suppliers and that suppliers fulfills the orders as requested by the buyers. To ensure that the proposed supply chain under e-supplier management,it is recommended that Sugar processing firms’ management should ensure working Websites, working internal and external mail and also provide their suppliers with access credentials to company electronic procurement portal to increase buyer and supplier access to information to enhance E-supplier management practices.
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Handayani, Dwi Iryaning. "Risk Management Of Supplier-Buyer In Procurement Of Raw Materials For Improving Supply Chain Performance." Jurnal Manajemen 22, no. 3 (October 24, 2018): 293. http://dx.doi.org/10.24912/jm.v22i3.423.
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This study discusses the relationship between Supplier and Buyer related to the procurement of raw materials. In the establishment of Supplier-Buyer relationship, there are considerable risks including coordination problems in supplying, demanding, and disruption of normal activities. Therefore, in overcoming the risks occurring in the Supplier-Buyer, it is necessary to have risk management approach of Supplier-Buyer relationship in Supply Chain activity, to know the occurrence of potential risks for improving Supply Chain performance. This study aims to analysis risk management on Supplier-Buyer relationship for improving company performance by identifying, assessing risks on raw material procurement and evaluating as well as mitigating potential risks that occur to improve Supply Chain performance. The methods of the study are SCOR, FMEA and TOPSIS, and Supplier performance matrix. As the results of SCOR performance, there are two risks of Internal Facing and four risks of Customer Facing. The risks that are categorized as customer facing are supplier risks with Continuity of supply, on time delivery, Knowledge resource and Quality risk categories. While, the Internal facing risks, risks which are associated to buyers including accident and knowledge resource risk categories. The proposed mitigation for improving Supplier performance, a) Coordination with suppliers in the form of sharing information between buyers and suppliers, b) Implementation of Supplier Relationship Management and e-SRM (Electronic-Supplier Relationship Management)
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Huang, Ming-Chang, Ghi-Feng Yen, and Tzu-Chuan Liu. "Reexamining supply chain integration and the supplier's performance relationships under uncertainty." Supply Chain Management: An International Journal 19, no. 1 (January 7, 2014): 64–78. http://dx.doi.org/10.1108/scm-04-2013-0114.
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Purpose – Effective and efficient supply chain coordination requires the integration of all product flow processes. However, inconsistent empirical results have been obtained with respect to the relationships between supply chain integration (SCI) and performance. Drawing on efficiency-flexibility arguments, this paper seeks to develop a SCI model that includes buyer-supplier-supplier relationships, and proposes a contingency framework for reexamining the SCI-supplier performance relationship under demand and technological uncertainties. Design/methodology/approach – A two-stage data collection process was conducted, and a total of 878 suppliers that listed in the Taiwanese “Center-Satellite Production System” with supply contract were contacted for this study. Finally 164 suppliers were gathered and screened as valid responses. Hierarchical regression analysis was used to test the hypotheses in this study. Findings – Evidence indicates that SCI has a significant positive effect on the suppliers' performance. The positive SCI-performance relationship can be moderately weakened by demand uncertainty; however, this positive SCI-performance relationship will be strengthened by technological uncertainty. Originality/value – While supply chain management is needed to manage the vertical and horizontal relationships simultaneously, this study offers a framework to solve efficiency-flexibility dilemma arguments when dealing with “exploitation” and “exploration” alternatives to help to reexamine the inconsistent SCI-performance relationship. Furthermore, based on transaction cost theory, this paper takes the nature of uncertainty into account for improving the theoretical background of the SCI-performance relationship arguments. Empirical results indicate the existence of an ambidextrous supply chain integration strategy which justifies the choice of which one is preferable in efficiency-flexibility dilemma arguments.
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Bauer, Andrew M., Darren Henderson, and Daniel P. Lynch. "Supplier Internal Control Quality and the Duration of Customer-Supplier Relationships." Accounting Review 93, no. 3 (September 1, 2017): 59–82. http://dx.doi.org/10.2308/accr-51889.
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ABSTRACT Internal controls influence information quality, thus affecting the ability of supply chain partners, who rely on collaborative systems of information sharing, to reliably contract. Using SOX-related internal control assessments as a proxy for internal control quality and U.S. GAAP-mandated major customer disclosures, we find that supplier internal control quality influences supply chain relationship duration. Specifically, our evidence demonstrates that: (1) poor internal control quality increases the likelihood of subsequent customer-supplier relationship termination; (2) timely control weakness remediation attenuates termination likelihood; and (3) weaknesses affecting customer contracting drive the effect of internal control quality on relationship termination. Our results control for supplier operational quality and performance, and are robust to propensity score matching techniques, controls for reverse causality, and alternative proxies for relationship termination and internal control quality. Overall, our findings are consistent with customers viewing strong supplier controls as important, albeit overlooked, contracting elements with significant implications for supply chain relationships.
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Rucha, Kingsford M., and Amina Nassor Abdallah. "Effect of Supplier Relationship Management on Humanitarian Supply Chain Performance at the World Food Programme in Somalia." European Scientific Journal, ESJ 13, no. 16 (June 30, 2017): 250. http://dx.doi.org/10.19044/esj.2017.v13n16p250.
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The study sought to unfold the relationship between Supplier Relationship Management on supply chain in humanitarian organizations which is often difficult because of the multi-groups involved (military, government, Non-governmental Organizations). In humanitarian organizations the “customer” is the donor or supplier of goods. The study was conducted at the World Food Programme (WFP) which started operating in Somalia in 1967 and focusing on rural agricultural development and school feeding projects. At the onset of WFP operations, the conflict escalated and the humanitarian needs expanded as well. Today the WFP Somalia goal is to address basic food needs, strengthen coping mechanisms and support the efforts to achieve food security of vulnerable Somalis. The organization has its regional office in charge of operations and supply chain in Nairobi as well as the Somalia liaison office. There are rare studies focusing on supply chain relationship among humanitarian organizations particularly on the challenges of getting supplies on time due financial and other supply chain constraints. This is the gap this study sought to address. In order to achieve the objectives, the population of the study was the WFP employees (senior and the supply chain staff) in both the regional and the liaison office and the WFP food suppliers based in Nairobi. The sample comprised of 87 WFP employees and 7 personnel from the WFP food supplier family. Data was collected from 63 respondents who filled and returned the questionnaires representing a response rate rate of 72%. Multiple regression analysis was used to analyse the data collected in order to meet the objectives of the study. The results revealed that WFP continuously trains employees from the supply chain department and has mechanisms for ensuring suppliers conform to quality standards. It was also found that ICT is used in the execution and management of purchase orders. On WFP humanitarian supply chain performance, results indicated that WFP Somalia delivers defect free food supplies to beneficiaries by working closely with the internal staff and the logistics operators. The study recommends that WFP’s management should begin rewarding suppliers who share information for effective supply chain management. The organization should not only have multiple supply tiers but should also be well vast with each tiers risk profile to enable the organization mitigate any unforeseen events that may affect delivery of supplies especially during emergencies.
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Hong and Lee. "Supply Chain Contracts under New Product Development Uncertainty." Sustainability 11, no. 23 (December 2, 2019): 6858. http://dx.doi.org/10.3390/su11236858.
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New product development has been serving as a growth engine for companies; given this background, the innovation of suppliers that possess new technologies for new products has been a significant subject for manufacturers, particularly in high-tech industries. However, the technology uncertainty associated with the supplier’s development capability may become a considerable obstacle to new product development projects. In this paper, we further develop an analytical model that has been widely applied in the economics literature and examine two representative supply chain contracts, a revenue-sharing contract and a cost-sharing contract, for new product development through upstream innovation under technology uncertainty. We confirm that the supplier’s development capability has a significant impact on contract feasibility. The revenue-sharing contract helps to attain a higher new product quality level and profit for the supply chain. Furthermore, we explore the relationship between a manufacturer and a supplier concerning the performance of the new product development project. Adopting a Nash bargaining model, we analyze the two supply chain contracts under a cooperative relationship in which the manufacturer and supplier cooperatively determine the sharing portion of the revenue or cost. For both contracts, compared with the unilateral relationship, the cooperative relationship leads to a lower manufacturer profit, but a higher new product quality and a higher supply chain profit.
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Verville, Jacques, Nazim Taskin, and Sweety Law. "Buyer-supplier relationships in supply chain management: relationship, trust, supplier involvement, and performance." International Journal of Agile Systems and Management 4, no. 3 (2011): 203. http://dx.doi.org/10.1504/ijasm.2011.040515.
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Davis-Sramek, Beth, Ayman Omar, and Richard Germain. "Leveraging supply chain orientation for global supplier responsiveness." International Journal of Logistics Management 30, no. 1 (February 11, 2019): 39–56. http://dx.doi.org/10.1108/ijlm-09-2017-0225.
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Purpose The purpose of this paper is to utilize middle-range theorizing to examine whether a US manufacturer can leverage supply chain orientation (SCO) to garner responsiveness from a global supplier. To capture the interplay of macro-level institutional environments, the authors examine the moderating effect of institutional distance on the SCO–supplier responsiveness relationship. Design/methodology/approach Primary survey data collected from US manufacturers are utilized to measure SCO and supplier responsiveness. Two secondary data sets (EIU and GLOBE) capture formal and informal distance at the institutional level and are used to test the moderating effect of institutional distance. Findings The research finds that SCO can facilitate global supplier responsiveness. A post hoc exploratory analysis reveals a three-way interaction, where the SCO–supplier responsiveness relationship is strengthened when formal and informal institutions are either very similar or very different. Research limitations/implications The research offers a more nuanced understanding of manufacturer–supplier relationships in global supply chains by demonstrating how country-level (macro) characteristics can influence firm-level (micro) supply chain phenomena. It extends research on SCO by illustrating how institutional distance interacts with a manufacturer’s ability to leverage SCO to enable supplier responsiveness. Practical implications Manufacturers should increase their attentiveness to institutional distance. When both formal and informal distances are different (i.e. high distance), SCO can create a powerful lever to improve global supplier responsiveness. Likewise, when formal and informal institutions are similar (i.e. low distance), SCO reinforces joint efforts and collaboration to create additive benefits, whereby suppliers are incentivized to be responsive to unexpected environmental changes. Originality/value This research addresses the growing call for more empirical studies that examine how country-level institutions influence firm-level phenomena. It also utilizes secondary data to serve as a proxy for formal and informal institutional distance.
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Ko, Wai Wai Joyce, Gordon Liu, Isaac K. Ngugi, and Chris Chapleo. "External supply chain flexibility and product innovation performance." European Journal of Marketing 52, no. 9/10 (September 10, 2018): 1981–2004. http://dx.doi.org/10.1108/ejm-07-2017-0466.
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Purpose This paper aims to examine the effect of external supply chain (SC) flexibility on the product innovation performance of small- and medium-sized enterprises (SMEs) and the contingent role of informal control mechanisms in moderating such an effect. Design/methodology/approach This study conducts a cross-sectional questionnaire survey of 236 UK-based SME manufacturers. Findings Inbound supplier flexibility (ISF) has a stronger positive effect on SMEs’ product innovation performance than outbound logistics flexibility (OLF), and that the strength and direction of both effects depend on informal control mechanisms. Lead supplier influence negatively moderates the relationship between ISF and product innovation performance but positively moderates the relationship between OLF and product innovation performance. Normative integration positively moderates the relationship between ISF and product innovation performance. Research limitations/implications This study enriches SC flexibility studies by focusing on understanding the differential effects of ISF and OLF on product innovation performance, as well as the role that contingency factors play in these relationships in the SME context. Practical implications To promote product innovation performance, SME managers should focus on building good relationships with their suppliers rather than their logistics service providers. SME managers should be particularly aware of the different types of informal control mechanisms that govern their SC relationships and adjust their managerial approaches accordingly. Originality/value This study distinguishes between ISF and OLF and examines their impacts on SMEs’ product innovation performance. This study investigates the differential effects of lead supplier influence and normative integration on the relationship between external SC flexibility and SMEs’ product innovation performance.
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Ku, Edward C. S., Shun-Fa Hsu, and Wu-Chung Wu. "Connecting supplier–supplier relationships to achieve supply chain performance of restaurant companies." Journal of Hospitality and Tourism Insights 3, no. 3 (March 5, 2020): 311–28. http://dx.doi.org/10.1108/jhti-10-2019-0113.
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PurposeThe goal of this study is to investigate how the development efficiency of restaurant companies' products of their suppliers, supplier–supplier connection, design quality and adaptation affect the supply chain performance (SCP) of restaurant companies.Design/methodology/approachWe use the stratified random-sampling method for this study. We mailed the research questionnaire to the managers in the cases where they could be identified; a total of 1,063 questionnaires were sent by mail and a useable response of 156 fully completed questionnaires was received.FindingsWhen the supplier has good development efficiency of restaurant companies' products, they can comply with the requirements of the budget project, and then, finally adapt to the restaurant companies to strengthen mutual relations of coexistence; suppliers with a good connection can make restaurant companies willing to go along with them.Research limitations/implicationsThe limitation of this study was that the different types of suppliers were not compared, and some restaurants without scaled operations may have different effects on the result.Practical implicationsThe supplier–supplier connection is established when the suppliers or companies have generated important decisions. The suppliers will cope with the restaurant companies to make the delivery procedure more unhindered and invest in highly specialized equipment in the relationship and finally, improve the SCP.Originality/valueThis study focuses on the restaurant companies in partnership: how to cooperate with the suppliers to make good supply efficiency, and thus enhance the SCP of the restaurant companies. Overall, the results of the study have provided reliable instruments for operationalizing the key effect constructs in the analysis of operational performance.
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Kähkönen, Anni-Kaisa, Katrina Lintukangas, and Jukka Hallikas. "Buyer’s dependence in value creating supplier relationships." Supply Chain Management: An International Journal 20, no. 2 (March 9, 2015): 151–62. http://dx.doi.org/10.1108/scm-02-2014-0062.
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Purpose – The purpose of this paper is to examine what kind of supplier relationship management activities can be seen as value-creating activities and how those might affect the buyer’s dependence on its suppliers. Power and dependence provide specific insights into the supplier relationship management and value creation in supply chains. Design/methodology/approach – The study utilizes a survey data with 165 cases collected in Finland. The concepts are tested by means of regression analysis. Findings – The findings of the study indicate that the value-creating activities of inter-firm learning and early supplier involvement increase buyer’s dependence, but a supplier orientation does not have similar effects. Practical implications – The results have implications for supply chain managers and practitioners in terms of shedding light on the approaches of dependence and value creation at the same time. Managers need to understand the factors that create dependence, but which also have a substantial influence on value creation in supply chains and networks. Originality/value – The literature review reveals that the supply chain situations in which the supplier is strategically important and its role in the value-creation process is significant, and when the buyer is dependent on the supplier, have rarely been discussed. Moreover, by focusing on the supplier relationship management activities that can be seen as value-creating activities and by combining this to the dependence perspective, this study aims to narrow the research gap identified from the previous research.
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Harsasi, Meirani. "Improving Supply Chain Performance through the Implementation of Supply Flexibility." GATR Global Journal of Business Social Sciences Review 5, no. 1 (January 17, 2017): 30–36. http://dx.doi.org/10.35609/gjbssr.2017.5.1(5).
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Objective - This study aims to analyze the impact of supply flexibility on supply chain performance. The rapidlychanging marketdemands have to be faced with a flexible supply chain management in order to reach market acceptance. The key to successful supply chain management also depends on supply flexibility; given that the smooth flow of materials and parts will define the whole manufacture operation. Methodology/Technique - Supply flexibility consists of two variables, namely, supplier flexibility and supply network flexibility.The research was conducted by taking samples from the garment industry in Indonesia. Findings - As a result of this research, it was found that supplier flexibility affects the supply chain performance, while supply network flexibility does not. Novelty - The study suggests that the Indonesian garment industry needs to strengthen the cooperation network with more suppliers so that the relationship can be more flexible to ensure the availability of high quality raw materials and parts at the appropriate prices to maintain the smooth operation of the company. Type of Paper - Empirical Keywords: Supply Chain Performance; Supply Chain Management; Supply Flexibility; Supplier Flexibility; Supply Network Flexibility. JEL Classification: L11, R41.
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Oberoi, J. S., and J. S. Khamba. "Strategically managed buyer-supplier relationships across supply chain: An exploratory study." Human Systems Management 24, no. 4 (November 17, 2005): 275–83. http://dx.doi.org/10.3233/hsm-2005-24403.
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The acceleration of change, global economy and the business challenges has made organizations to think and integrate diverse competitive strategies in to the system. There has been an increasing emphasis on buyer-supplier relationships in the academic community and in the international business to improve competitiveness and profitability of organizations by proposing different strategies, organizational structure, system, tools and techniques for how to select the right partner, establish the proper relationship and adapt adequately to the internal and external changes. Moreover, the system has witnessed a transformation in which suppliers and customers are inextricably linked throughout the entire sequence of supply chain. This paper aims to develop the buyer-supplier typology for strategic archetypes of contractual relationships. The typology reflects a buyer perspective ranging from arm's length relationship to strategic partnerships and represents a supplier segmentation tool which helps identify what types of competence and capability relate to each individual sourcing practice. The paper includes the comprehensive study of current state of the art of the survey based empirical research on sourcing practices and supplier selection, as they play a vital role in managing supply chain.
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Baron, Haley, and Carolyn Dimitri. "Relationships along the organic supply chain." British Food Journal 121, no. 3 (March 4, 2019): 771–86. http://dx.doi.org/10.1108/bfj-11-2018-0779.
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Purpose Since the implementation of the National Organic Program in 2002, the US organic market has grown in both scale and scope, consequently placing pressure on the organic supply chain. The crucial role of matching consumer demand for final products with farm-level production falls to certified organic handlers, the intermediary firms that process, manufacture and distribute organic products. Locating certified organic commodities and products that meet their needs, in a timely manner, is costly and challenging. The paper aims to discuss these issues. Design/methodology/approach A mixed-methods study was designed to better understand organic sector supply chain relationships in the USA. Data were collected from certified organic handlers via survey and semi-structured interviews. Those interviewed were randomly selected from 153 survey respondents who expressed an interest in being interviewed. This paper presents an analysis of interviews with 26 certified organic handlers regarding the relationships with their suppliers. Findings Three key concepts characterize the relationships between handlers and their suppliers: closeness, support and commitment. Nearly all handler supplier relationships possess some degree of closeness, where the handler expresses interest in their supplier. The relationships follow a spectrum of intensity, where the least engaged handlers provide little support and commitment, and the most engaged handlers provide support and commitment through a long-term relationship or contract. Originality/value Research into the organic supply chain is challenging to undertake, given the proprietary nature of the relationships. As the organic market continues to grow, the relationships along the supply chain will need to evolve to allow firms to meet consumer demand.
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Kumar, Divesh. "BUYER-SUPPLIER RELATIONSHIP SELECTION FOR A SUSTAINABLE SUPPLY CHAIN: A CASE OF THE INDIAN AUTOMOBILE INDUSTRY." International Journal of the Analytic Hierarchy Process 11, no. 2 (July 31, 2019): 215–27. http://dx.doi.org/10.13033/ijahp.v11i2.605.
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The primary objective of this study is to propose an analytical approach to evaluate dimensions of the buyer-supplier relationships alternative selection in the context of a sustainable supply chain considering benefits, opportunities, costs, and risks of a relationship type. The study uses a Fuzzy Analytic Hierarchy Process (FAHP) approach to develop a model that explores benefits, costs, opportunities, and risks of a buyer-supplier relationship in a sustainable supply chain. A case study of the Indian automobile sector is used to determine the appropriate form of the buyer-supplier relationship. This study found that a problem solving relationship is the most preferred form of relationship. Long term relationships and joint development ranked 2 and 3, respectively. A sensitivity analysis showed that if the weights of benefits, opportunities, costs and risks are changed the preference for alternatives selection also changes. The most important implication of the study is in providing supply chain managers with a model for development of buyer-supplier relationships with their supply chain partners based on the considerations of benefits, opportunities, costs and risks involved in developing such a relationship in a sustainable supply chain. The novelty of the present study rests in the incorporation of sustainability specific criteria for selection of the relationship between two parties in a supply chain context considering benefits, opportunities, costs, and risks of a relationship type. This is the first such model that incorporates considerations of BOCR in a sustainable supply chain.
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Bao, May Xiaoyan, Matthew T. Billett, and Yixin Liu. "Customer–Supplier Relationships and Abnormal Accruals." Review of Pacific Basin Financial Markets and Policies 23, no. 04 (October 12, 2020): 2050027. http://dx.doi.org/10.1142/s0219091520500277.
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We investigate the relationship between customer and supplier firms’ abnormal accruals to examine whether the supply chain is an important transmission channel of abnormal accruals. We propose “earnings management” hypothesis and “customer demand shock” hypothesis. Empirically, we examine the relation between a supplier’s estimated abnormal accruals and those of its major customers using Compustat Business Segment Files over the period 1987–2015. To further explore the demand shock channel, we directly test the impact of the bullwhip effect (BWE) on the linkage in abnormal accruals along the supply chain. Following the literature in operation management, we construct the amplification ratio, measured as the coefficient of variation of a firm’s orders divided by the coefficient of variation of the firm’s demand. We find that customer firms’ demand shocks link customer and supplier abnormal accruals as they propagate along the supply chain, via the BWE. Our evidence supports “customer demand shock” hypothesis. Consistent with the view that improving predictions on orders from their customers would mitigate this BWE, we find that a customer’s abnormal accruals have a much smaller impact on those of its suppliers whose auditors have expertise in the customer’s industries. Overall, our results suggest that the supply chain is an important transmission channel of abnormal accruals, and auditor expertise serves to reduce information opaqueness during this process. Our paper contributes to the literature examining the impact of BWEs on firms’ financial performance and the role of auditors’ expertise in reducing information opaqueness in supply chain.
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MOHAMED SAYUTI, NAZURA, AZITADOLY MOHD ARIFFIN, AFIZA AZURA MOHAMAD ARSHAD, and AZLIN SHAFINAZ MOHAMAD ARSHAD. "Evaluating Drivers Impacting Buyer-Supplier Relationships in Agile Supply Chain." ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL 3, no. 2 (December 31, 2017): 61. http://dx.doi.org/10.24191/abrij.v3i2.10098.
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buyer-supplier relationships in the context of agile supply chains. It develops a conceptual framework consisted of three higher level constructs and eleven determinants of buyer-supplier relationship. Data and information were collected through in-depth interviews from senior managers of six MNC’s (buyers) and six local SMEs (suppliers) operating in electrical and electronics industry in Malaysia. AHP, a multi-criteria-decision-making methodology, was used to analyze data and access the criticality of determinants. The results indicate that SMEs regard partner’s characteristics capability as the mostimportant construct, whereas MNCs consider process capability as most important construct in building a buyersupplier relationship. The results also indicate that the determinants such asresources complementarities and partner capabilities are more important for SMEs, whereas flexibility proficiency and information technology determinants are more important for MNCs. The findings ofthis study may generate ideas to manufacturers in agile environment to focus on partner’s expectations in developing a mutually beneficial relationship.
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Jajja, Muhammad Shakeel Sadiq, Vijay R. Kannan, Shaukat Ali Brah, and Syed Zahoor Hassan. "Supply chain strategy and the role of suppliers: evidence from the Indian sub-continent." Benchmarking: An International Journal 23, no. 7 (October 3, 2016): 1658–76. http://dx.doi.org/10.1108/bij-06-2014-0058.
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Purpose Supply chain strategy is widely recognized as being a crucial component of a broader corporate strategy. However, the relationships between a firm’s strategic supply chain focus, the tactical orientation of its suppliers, and the firm’s performance, are less well understood. Much of what is known is also based on developed country contexts. The purpose of this paper is to empirically examine relationships between a buying firm’s supply chain strategy and operational dimensions of its suppliers in a developing country context. Design/methodology/approach A structural equation model is developed and tested using empirical data drawn from 296 organizations in India and Pakistan. Findings The results demonstrate a positive relationship between a firm’s strategic supply chain focus (lean and responsiveness) and key supplier practices (quality, cost effectiveness, delivery, and flexibility), which in turn have a positive impact on firm performance (operational, quality and market, and financial). Practical implications The study paper offers supply chain managers in developing markets with insights that can shape effective supplier selection and management and lead to positive performance outcomes. Originality/value The results provide insights into supply chain strategy, and empirically validate the importance of the alignment between strategy and the ability of suppliers to execute in a corresponding manner. It also offers evidence of the impact of the buyer-supplier interface in a developing market context.
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Pala, Mesut, Francis Edum-Fotwe, Kirti Ruikar, Nathan Doughty, and Chris Peters. "Contractor practices for managing extended supply chain tiers." Supply Chain Management: An International Journal 19, no. 1 (January 7, 2014): 31–45. http://dx.doi.org/10.1108/scm-04-2013-0142.
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Purpose – The purpose of this paper is to examine how contractor firms manage their relationships with extended supply chain tiers and investigate the range of ICT technologies used to facilitate such practices. Design/methodology/approach – An on-line questionnaire survey was conducted to gather information about supply chain management operations, supplier relationship management and the ICT technologies used by contractor firms to manage their extended supply chain tiers. Findings – The extended supply chain relationships of contractor firms are primarily composed of contractual, technical and financial entities, but findings suggest that the vision to consider extended supply chain firms when selecting suppliers are still myopic. Majority of ICT technologies are used between Tier 1 supply chain firms and there is an inconsistency in the number of technologies adopted with the extended supply chain tiers. Despite having a high involvement relationship with Tier 2 downstream firms, findings indicate a lack of use of ICT technologies to manage the organisational, personal and technological interactions with these firms. Research limitations/implications – On the basis of different relationship types this study develops an initial framework for management of supply chains that are facilitated by relevant ICT technologies. Originality/value – This paper provides insights into the management of extended supply chain firms by contractor firms from a relationship-centric perspective and develops an initial framework for relationship-centric supply chain management.
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Bondinuba, F., D. Edwards, S. Nimako, S. Onwusu-Manu, and C. Conway. "Antecedents of supplier realation quality in the Ghanaian constrution supply chain." International Journal of Construction Supply Chain Management 6, no. 1 (July 31, 2016): 1–18. http://dx.doi.org/10.14424/ijcscm601016-1-18.
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Effective and efficient management of suppliers within a supply chain is an essential requirement for improving organisational performance within construction companies. However, factors inherent within the supply chain of supplier-buyer exchanges such as culture, politics, dependence and trust may influence supplier relationship quality (SRQ). This research therefore seeks to identify the influence that these factors have upon SRQ in the Ghanaian construction industry and develop a conceptual framework that explains the interconnectivity between them. A literature review is used to develop a conceptual framework of the antecedents influencing supplier relationship quality. Primary ‘perception’ data obtained from 152 building material suppliers is used to test the proposed model using Partial Least Squares (PLS). Findings reveal that culture, politics, dependence and trust have a significant influence on relationship quality in supply chain collaborations amongst purchasers and suppliers of building materials. While politics has a strong influence on dependence, it also generates a negative influence on SRQ and trust. The research confirms the positive effect of trust and dependence in SRQ management and extends understanding of the influence of culture and politics. Practical implications suggest that managers of building material suppliers should focus upon building trust and dependence and be discouraged from over-reliance upon politics and political affiliations as a basis for long-term relationship building.
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Obayi, Raymond, S. C. Koh, David Oglethorpe, and Seyed M. Ebrahimi. "Improving retail supply flexibility using buyer-supplier relational capabilities." International Journal of Operations & Production Management 37, no. 3 (March 6, 2017): 343–62. http://dx.doi.org/10.1108/ijopm-12-2015-0775.
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Purpose The purpose of this paper is to investigate the mediating role of three important relational capabilities – absorptive capacity (AC), transactive memory systems (TMS), and organisational interoperability (OI); on the flexibility of buyer-supplier relationships and performance in retail supply chains. Drawing on the relational view of strategic management, the impact of relational capabilities on two forms of supply chain flexibility is examined – configuration flexibility (CF) for switching suppliers with minimal penalties, and planning and control flexibility (PCF) for altering supply schedules, quality, and delivery lead-time. Design/methodology/approach Strategic- and tactical-level managers from 211 retail stores in the UK were surveyed. The authors validated a measurement model with structural equation modelling and tested four hypotheses on the mediating role of relational capabilities on supply chain flexibility and retail performance, controlling for size, duration of relationship, and market segment. Findings Results showed that the three relational capabilities partially mediated the positive effect of CF and PCF on operational performance in big middle and niche retailers. Examining the interaction effect of the forms of flexibility on the relational capabilities and performance, the authors found positive interaction effects on TMS and OI but a non-significant effect on AC. Practical implications In addition to providing novel theoretical insights on supply chain flexibility, the findings have practical implications for supplier selection and buyer-supplier relationship management. Originality/value Overall, the study highlights the impacts of relational capabilities on adopted operational strategies such as flexibility, buyer-supplier relationships, and retail performance.
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Gerschberger, Markus, Ila Manuj, and Patrick Freinberger. "Investigating supplier-induced complexity in supply chains." International Journal of Physical Distribution & Logistics Management 47, no. 8 (September 4, 2017): 688–711. http://dx.doi.org/10.1108/ijpdlm-07-2016-0185.
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Purpose The purpose of this paper is to understand and measure empirically the objective and perceived dimensions of supplier-induced complexity in supply chains. Design/methodology/approach An equal-weight, complementary mixed-method approach is used to investigate supplier-induced complexity and understand its impact on outcomes. Initial qualitative research and extant literature review allowed the identification of supplier characteristics that add complexity to supply chains and development of four research hypotheses. Subsequently, quantitative analysis was used for testing the hypotheses. Findings The results suggest that supplier-induced complexity is related to adverse outcomes, and both perceived and objective dimensions of complexity are valuable in understanding and measuring supplier-induced complexity. Research limitations/implications This study employs a mixed-method approach to establish and test relationships among perceived and objective supplier-induced complexity, and their outcomes. The unit of analysis is the first-tier suppliers of one farm equipment manufacturing firm. This limits the generalizability of the results to similar industrial manufacturing firms. Practical implications This paper presents an approach to identify suppliers that add the highest levels of complexity to a supply chain and, thus, require closer monitoring. Specific supplier characteristics are identified for individual suppliers. Developing specific complexity-related measures helps better identify critical suppliers compared to traditional approaches (e.g. ABC analysis). Originality/value This paper contributes to supply chain management literature by comprehensively exploring supplier-induced complexity, incorporating the often-ignored perceived complexity dimension, and providing a managerially useful framework.
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Dries, Liesbeth, Matthew Gorton, Vardan Urutyan, and John White. "Supply chain relationships, supplier support programmes and stimulating investment: evidence from the Armenian dairy sector." Supply Chain Management: An International Journal 19, no. 1 (January 7, 2014): 98–107. http://dx.doi.org/10.1108/scm-12-2012-0380.
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Purpose – The purpose of this paper is to evaluate the determinants of supply chain relationships, the provision of supplier support measures and the role that support measures play in stimulating investment by suppliers in emerging economies. Design/methodology/approach – The paper draws on survey evidence for 300 commercial dairy farms in Armenia. The identification of potential determinants of supply chain relationships and support programmes is based on literature on supply chain management and transaction cost economics. Findings – Positive determinants of supplier support programmes are the degree of exclusivity of the buyer-supplier relationship, initial capital of the supplier, co-operation between suppliers, and foreign ownership of the buyer. Support programmes are less likely to be offered in very competitive environments. Support measures such as loans, physical inputs and guaranteed prices facilitate supplier investments. Research limitations/implications – Research is limited to cross-sectional data for a single country and further testing would help assess the generalizability of the findings. Practical implications – The findings highlight the gains that can be made from openness to international firms. The negative competition effect suggests that buyers are constrained in their ability to monitor use of the provided services in an environment where a lot of buyers are competing for the same supply. Improving the enforcement capability of companies under these circumstances is an important challenge for the industry and policy makers. Originality/value – The novelty of the study lies in the investigation of the relationships between the nature of supply chain linkages and suppliers' investments.
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Zsidisin, George A., Janet L. Hartley, Ednilson S. Bernardes, and Lance W. Saunders. "Examining supply market scanning and internal communication climate as facilitators of supply chain integration." Supply Chain Management: An International Journal 20, no. 5 (August 10, 2015): 549–60. http://dx.doi.org/10.1108/scm-10-2014-0364.
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Purpose – This paper aims to examine if supply market scanning and an organization’s internal communication climate are related to greater internal integration of supply management within the organization, and its subsequent effects on supplier integration and supplier performance. Design/methodology/approach – A conceptual model, using information processing theory as a theoretical lens, is proposed and tested utilizing survey data gathered from supply management professionals from five European countries. Findings – Supply market scanning and the organization’s internal communication climate are positively related to internal integration of supply management. Internal integration subsequently is positively related to supplier integration, which partially mediates the relationship with supplier performance. Internal integration is also positively and directly related to supplier performance. Research limitations/implications – Supply management fulfills a key role by being a conduit of information from the supply market to other internal functions and to ultimately improve supplier performance. Data were gathered from a single respondent in each firm and represents predominately manufacturing firms. Future research should use case studies to understand the process of how supply market information is conveyed internally, interpreted and used to improve supplier performance. Originality/value – This paper provides evidence supporting the importance of supply management in integrating supply market information within the firm and with suppliers, which subsequently improves supplier performance.
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Field, Joy M., and Larry C. Meile. "Supplier relations and supply chain performance in financial services processes." International Journal of Operations & Production Management 28, no. 2 (February 1, 2008): 185–206. http://dx.doi.org/10.1108/01443570810846892.
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PurposeThis paper aims to empirically test the relationship between supplier relations and satisfaction with overall supplier performance in a services context at a process level of analysis.Design/methodology/approachTwo hypotheses are developed, one predicting a positive relationship between a multi‐dimensional construct of supplier relations and satisfaction with overall supplier performance, and one five‐part hypothesis predicting positive relationships between the underlying components of supplier relations and satisfaction with overall supplier performance. Using a sample of 108 financial services processes, the first hypothesis is tested using regression analysis, and the second hypothesis is tested using correlation analysis.FindingsAfter controlling for supplier efficiency and responsiveness, use of information technology, electronic information‐sharing, supplier type, and firm size, better supplier relations are associated with satisfaction with overall supplier performance. However, while the “partnering” components of the relationship (i.e. cooperation and long‐term commitment) are correlated with satisfaction with overall supplier performance, the “operational” components of the relationship (i.e. high degree of coordination, information‐sharing, and feedback) are not.Research limitations/implicationsLimited informant population, primarily single respondents, some single‐item variables.Practical implicationsThe research results suggest not only the importance of improving overall supplier relations, but also the particular benefits of building partnerships within the service supply chain through co‐operation and long‐term commitment in order to increase satisfaction with overall supplier performance.Originality/valueUnlike most empirical supply chain management studies, which use data from manufacturers at the strategic business unit or firm level, and recognizing that services and manufacturers differ in certain respects that are salient for supply chain management, this study uses data from a services industry (i.e. financial services) collected at the process level and provides unique insights into services and process level supply chain management.
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Utama, Dana Marsetiya, Bianca Maharani, and Ikhlasul Amallynda. "Integration Dematel and ANP for The Supplier Selection in The Textile Industry: A Case Study." Jurnal Ilmiah Teknik Industri 20, no. 1 (July 2, 2021): 119–30. http://dx.doi.org/10.23917/jiti.v20i1.13806.
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Currently, companies are required to improve supply chain performance. One of the main problems in the supply chain is the proper supplier selection. Supplier selection has an essential role in improving supply chain management performance. Supplier selection requires the proper criteria. However, the relationship between criteria is rarely considered in the selection of suppliers in the textile industry. This study tries to propose integrating the Decision Making Trial and Evaluation Laboratory (DEMATEL) and the Analytic Network Process (ANP) for supplier selection in the textile industry. Both methods are multi-criteria decision making (MCDM) tools DEMATEL is used to assess the relationship between criteria. Furthermore, ANP is used to evaluate and weigh the importance of criteria and suppliers. A case study was carried out in a textile company located in Indonesia. The results show that this procedure can identify the relationship and effect of each criterion. The results show that the product price criteria are the criteria that have the most significant weight. The criteria for conformity to specifications and consistency of quality are in second and third place. Finally, suppliers are selected based on weight assessment on each criterion by ANP.
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Pu, Xiaodie, Felix T. S. Chan, Zayyad Tsiga, and Ben Niu. "Adoption of internet-enabled supply chain management systems." Industrial Management & Data Systems 118, no. 8 (September 10, 2018): 1695–710. http://dx.doi.org/10.1108/imds-10-2017-0496.
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PurposeBased on the factors derived from the structural embeddedness theory, the purpose of this paper is to investigate the antecedents to the adoption intention for eSCM from two perspectives: buyer and supplier. The six factors examined in this study are product complexity, product specificity, the number of partners, relationship duration, dependence disadvantage and dependence advantage.Design/methodology/approachA questionnaire was designed to collect data from Mainland China with 206 valid data received. Regression analysis was employed to test the hypotheses proposed.FindingsThe differences in the results show that product specificity and dependence disadvantage are significant determinants of eSCM adoption for buyers’ perspective, but not from that of suppliers. In addition, product complexity and dependence advantage (although negatively associated with eSCM adoption) are significant for suppliers, but not for buyers. Number of partners and relationship duration are significant determinants from both perspectives.Originality/valueThis research contributes to understanding on how the factors embedded in an exchange structure influence the adoption of eSCM from the angles of both the buyers and suppliers. We fill the research gap in the existing literature by recognizing the differences in the roles of the buyer and supplier regarding the antecedents to eSCM adoption.
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Aharonovitz, Miriam Catarina Soares, José Geraldo Vidal Vieira, and Suzi Sanae Suyama. "How logistics performance is affected by supply chain relationships." International Journal of Logistics Management 29, no. 1 (February 12, 2018): 284–307. http://dx.doi.org/10.1108/ijlm-09-2016-0204.
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Purpose The purpose of this paper is to evaluate the effect of logistics collaboration, meetings, relationship history, and supplier selection on the logistics performance of shippers, carriers, and logistics services providers. Rather than focusing on collaboration and performance, the research provides a wide analysis of how logistics collaboration and performance interact with other organizational practices. Design/methodology/approach To investigate the interaction among the constructs, the authors proposed a structural equation model to understand the influence of meetings, relationship history, supplier selection, and collaboration on logistics performance. The data were obtained through a survey of 199 managers of Brazilian companies in the retail sector. Findings Supplier selection has the strongest effect on logistics collaboration, and relationship history has the strongest effect on logistics performance. Rather than meetings and operational features, the elements of interpersonal skills, organizational culture, and communication appear to be the most important contributors to logistics performance achievements; relationship history leads to better performance. Originality/value This study contributes to our understanding of how and with whom to collaborate by highlighting the relationships among supplier selection, relationship history, meetings, and logistics collaboration and logistics performance.
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Huang, Ming-Chang, Min-Ping Kang, and Jui-Kun Chiang. "Can a supplier benefit from investing in transaction-specific investments? A multilevel model of the value co-creation ecosystem perspective." Supply Chain Management: An International Journal 25, no. 6 (June 13, 2020): 773–87. http://dx.doi.org/10.1108/scm-09-2019-0347.
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Purpose This paper aims to build and empirically test a multilevel framework integrating transaction cost economics and a resource-based view into a value co-creation ecosystem perspective to explain the chain- and firm-level effects of transaction-specific investments (TSIs) on supplier performance. Design/methodology/approach This paper investigates cross-level network effects using survey data from the List of Taiwanese Central Satellite Production Systems. A total of 34 buyers (hub firms) and 106 suppliers (satellite firms) from 34 supply chains responded to the survey. Findings Findings confirm that individual firms’ TSIs can foster co-specificity at the supply chain level, thereby improving supply chain integration (SCI). SCI can have a positive cross-level moderating effect on the TSI–performance relationship. Research limitations/implications These two key concepts, value co-creation and co-specificity, extend the theoretical application of transaction cost theory and the resource-based view to cross-level study by contributing to the research on the TSI–performance relationship. Practical implications This study’s framework is a counter to the buyer–supplier–supplier relationships in which each actor who may have different goals can create value jointly and share benefits from their TSIs. Social implications Owing to high co-specificity, being embedded in a well-integrated supply chain can be a threat when the environment is turbulent; for losing strategic flexibility, co-specificity and embeddedness may result in a collective adaptation concern. High degrees of SCI may slow the reaction to environmental turbulence for both buyers and suppliers. Originality/value Individual firms’ TSIs can foster co-specificity at the supply chain level, subsequently enhancing SCI. An integrated supply chain can be a collective asset that facilitates value co-creation. Individual firms can benefit from the sharing of collective value. SCI can also increase switching costs, thus reducing the likelihood of individual firm engaging in opportunistic behavior and cost safeguarding.
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Xiao, Chengyong, Boyana Petkova, Eric Molleman, and Taco van der Vaart. "Technology uncertainty in supply chains and supplier involvement: the role of resource dependence." Supply Chain Management: An International Journal 24, no. 6 (October 22, 2019): 697–709. http://dx.doi.org/10.1108/scm-10-2017-0334.
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Purpose Technology uncertainty poses significant challenges to manufacturers, as rapid changes in product and/or process standards and specifications can disrupt the smooth flow of materials in extended supply chains. Practitioners and researchers alike who take a relational perspective widely regard supplier involvement as a potentially effective strategy to cope with technology uncertainty, as focal manufacturers can tap into their upstream supply networks for complementary resources and capabilities. However, the literature lacks a nuanced understanding of the supplier involvement processes. Specifically, the role of resource dependence for supplier involvement has yet to be systematically understood. To fill this gap, this study aims to combine the relational perspective with the resource-dependence perspective to explore how buyer dependence, supplier dependence and buyer–supplier interdependence influence buyers’ decision-making on tapping into upstream supply networks for coping with technology uncertainty. Design/methodology/approach To test the hypotheses, a survey is conducted among Dutch firms with more than 50 employees in the discrete manufacturing industries (ISIC 28-35), resulting in a sample of 125 manufacturers. Findings First, there is a significantly positive relationship between technology uncertainty and supplier involvement, giving support to the expectation that buyers are indeed involving their key suppliers in the product/process design and improvement, as a response to technology uncertainty. Second, buyer dependence and interdependence are found to be positively moderating the relationship between technology uncertainty and supplier involvement. In contrast, supplier dependence has a negative moderating effect on the baseline relationship. Research limitations/implications The authors contribute to a relational view on buyer–supplier relationships by showing that the validity of this view, in the context of technology uncertainty, is contingent on the resource dependence between buyers and suppliers, and the authors contribute to the supply chain management literature more generally by combining a relational perspective with a resource-dependence perspective. Practical implications The findings provide several nuanced insights into the effect of resource dependence (buyer dependence, supplier dependence and interdependence) on supplier involvement for coping with technology uncertainty. Originality/value This study contributes to the supply chain management research by going beyond the benefits of supplier involvement and highlights the circumstances under which supplier involvement is likely to occur.
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Yeh, Tsu-Ming, Fan-Yun Pai, and Liang-Chuan Wu. "Relationship Stability and Supply Chain Performance for SMEs: From Internal, Supplier, and Customer Integration Perspectives." Mathematics 8, no. 11 (October 31, 2020): 1902. http://dx.doi.org/10.3390/math8111902.
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This study examined the relationship between supply integration and relationship stability and the relationship between relationship stability and performance; furthermore, the moderation effect of environmental uncertainty on supply chain integration and relationship stability was analyzed. The subjects are typical small and medium-sized enterprises (SMEs) in developing countries that focus on niche markets to compete with large-scale manufacturers. Questionnaires were distributed to manufacturers to collect empirical data; in total, 566 valid samples were gathered. The results indicate that supply chain integration has positive effects on relational stability and that relational stability has positive effects on supply chain performance. Relational stability is a mediator between supply chain integration and supply chain performance. The contingency effects of environmental uncertainty on the relationships between internal integration and relational stability were determined in this research. This research framework extended past research on supply chain management; part of the research explored the relationship between supply chain integration and different measures of supply chain performance, as well as whether uncertainty affects supply chain integration and supply chain performance.
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Ngouapegne, Chriss Narick Mangoukou, and Elizabeth Chinomona. "Modelling The Influence Of The Drivers Of Supply Chain Performance In The Food Retail Industry In South Africa." Journal of Applied Business Research (JABR) 35, no. 2 (March 1, 2019): 43–60. http://dx.doi.org/10.19030/jabr.v35i2.10298.
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The objective of this research is to examine the antecedents of supply chain value in the food trade business in the Gauteng region of South Africa. This study considers three of these drivers, namely buyer-supplier trust, commitment and supply chain relationship durability. A numerical approach was implemented in which a survey questionnaire was used to collect data from 429 managers and staff members from food retailing firms in the Gauteng province. The study used a non-probability convenience sampling technique to select respondents. Information were analysed through two software packages, namely the Statistical Package for the Social Sciences (SPSS version 24.0) and the Analysis of Moment Structures (AMOS version 24.0). The main goal of this research is to see if the data fits the model. A confirmatory factor analysis was applied in examining and testing the relationships between observed constructs and their causal latent constructs while structural equation modelling helped in testing the hypothesised relationships among variables. The results of the investigation made known that buyer and supplier trust, commitment and supply chain relationship endurance absolutely and meaningfully impact supply chain performance. This investigation concludes that to achieve greater supply chain performance, food retailers should expedite the levels of trust, commitment and length of relationships with their providers. The outcomes of this study offer valuable understandings on how companies in the food retail industry could profit from trust, commitment and relationship longevity along with on how to develop supply chain performance. The results of this study add to the current body of knowledge by generating new information on buyer-supplier relationships. Therefore, the study is useful to buyers and suppliers in the food retail industry who wish to enhance supply chain performance and develop better relationships.
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Kurniawan, Rofyanto, Suhaiza Hanim Zailani, Mohammad Iranmanesh, and Premkumar Rajagopal. "The effects of vulnerability mitigation strategies on supply chain effectiveness: risk culture as moderator." Supply Chain Management: An International Journal 22, no. 1 (January 9, 2017): 1–15. http://dx.doi.org/10.1108/scm-12-2015-0482.
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Purpose The vulnerability issue in supply chains is among the most pressing concerns that firms are currently facing. As a preliminary attempt to address the lack of empirical research, this paper aims to primarily explore the relationship between vulnerability mitigation strategies and supply chain effectiveness with security culture as a moderator. Design/methodology/approach Data are gathered via a survey of 209 Indonesian manufacturing firms. The data are analyzed using partial least squares technique. Findings Results indicate that supply chain visibility, supply chain flexibility and supplier development strategies positively affect supply chain effectiveness. Moreover, risk culture positively moderates the effects of supply chain visibility and supplier development on supply chain effectiveness. Practical implications The findings may improve supply chain effectiveness by mitigating the effects of vulnerability causes. Originality/value This study contributes to the advancement of knowledge on the relationships between vulnerability mitigation strategies and supply chain effectiveness.
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Rossiter Hofer, Adriana, Christian Hofer, and Matthew A. Waller. "What gets suppliers to play and who gets the pay? On the antecedents and outcomes of collaboration in retailer-supplier dyads." International Journal of Logistics Management 25, no. 2 (August 5, 2014): 226–44. http://dx.doi.org/10.1108/ijlm-01-2014-0012.
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Purpose – The purpose of this paper is to adopt and contribute to the further development of the relational view by examining the drivers of retailer-supplier collaboration and its effect on the performance of both the retailer and the supplier. Design/methodology/approach – The paper draws its conclusions from a structural analysis of dyadic survey data collected from consumer packaged goods suppliers and retailers in Brazil. In addition, objective retailer performance measures (retailer in-stock performance) are included in the data set. Findings – The results indicate that a supplier's customer orientation is an important determinant of supplier relationship-specific investments and, ultimately, supply chain collaboration. The empirical results also indicate that retailers stand to benefit the most from a supplier's collaborative efforts. In addition, there is evidence that a supplier's customer orientation is positively related to its own performance. Research limitations/implications – The limited sample size – a result of the dyadic nature of the data – constitutes a limitation and, at the same time, presents opportunities for future, larger-scale studies. Nonetheless, this study highlights the value of customer orientation and collaboration in terms of driving performance outcomes for both suppliers and buyers, while invoking the notion that the benefits of supply chain collaboration accrue differentially over time from the retailers’ and suppliers’ perspectives. Originality/value – While many of the relationships set forth in this research have been implicitly assumed by proponents of the relational view, this study furthers the development of the relational view by explicitly modeling supplier relationship-specific investments and customer orientation as antecedents of collaboration. Moreover, the study contributes to the literature on buyer-supplier collaboration by simultaneously exploring to what extent both suppliers and retailers derive benefits from such collaboration.
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Duffy, Rachel, and Andrew Fearne. "The Impact of Supply Chain Partnerships on Supplier Performance." International Journal of Logistics Management 15, no. 1 (January 1, 2004): 57–72. http://dx.doi.org/10.1108/09574090410700239.
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In this paper, We present a framework of buyer‐supplier relationships used in an empirical study to investigate how the development of more collaborative relationships between UK retailers and fresh produce suppliers, affects the financial performance of suppliers. Relationships between key partnership characteristics and performance are described and empirically tested. In addition, multivariate analysis is used to identify the dimensions of buyer‐supplier relationships that make the greatest relative contribution to the explanation of the performance construct.
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Lees, Nic, Peter Nuthall, and Mark M. J. Wilson. "Relationship quality and supplier performance in food supply chains." International Food and Agribusiness Management Review 23, no. 3 (September 30, 2020): 425–45. http://dx.doi.org/10.22434/ifamr2019.0178.
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The importance of procurement relationships in food supply chains is increasing in importance due to issues of food safety, food security, changing consumer preferences, ethical concerns and greater awareness of the environmental impact of food production. Despite the considerable research on buyer-seller relationships in the marketing and management literature, only a small proportion of this has focused on procurement relationships between producers and buyers in food supply chains. Hence, this paper specifically focuses on examining the impact of relationship quality on supplier performance in the context of food supply chains. The theoretical framework is derived from the tenets of the resource-based view and the relational view of firms. Using this framework, the definition, measurement and structural dimensions of relationship quality is established in the context of food producers and buyers. This construct is then tested in relationship to supplier performance. Utilizing data from a mail survey of 954 red meat producers in New Zealand, the model of supplier-buyer relationship quality and its effects on supplier performance is tested using structural equation modelling. The results demonstrate that relationship quality is an essential factor in procurement relationships with suppliers in food supply chains and shows that, as hypothesized, higher quality relationships lead to positive performance outcomes. The results support the theoretical framework indicating that relationship quality, conceptualized and defined in this context, is indeed a valuable relational resource due to its impact on supplier performance. Managerially, this resource can be manipulated to improve supplier performance, and hence potentially provide firms with competitive advantage that has high replication barriers.
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Azadfallah, Mohammad. "Supplier Performance Prediction for Future Collaboration." International Journal of Business Analytics 4, no. 4 (October 2017): 48–59. http://dx.doi.org/10.4018/ijban.2017100103.
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Today, long-term relationship plays a vital role in supplier selection for supply chain management. The main reason is that long-term relationships can act as a mechanism for shifting the chains strategic focus from price to value and priorities long-term benefit over short-term gains. Since, in this paper we tried to address a method for optimal long-term alternative prediction and selection, focusing on purchase volume factor. For this, Markov chain model had been used and the final result showed improved effectiveness.
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Um, Ki-Hyun, and Jae-Young Oh. "The interplay of governance mechanisms in supply chain collaboration and performance in buyer–supplier dyads: substitutes or complements." International Journal of Operations & Production Management 40, no. 4 (April 6, 2020): 415–38. http://dx.doi.org/10.1108/ijopm-07-2019-0507.
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PurposeThis study seeks: (1) to identify whether the form of governance adopted (relational or contractual) drives suppliers' and buyers' collaboration in the same way; (2) to examine if both parties hold a similar view on the simultaneous use of both governance forms; and (3) to explore whether their perceptions on governance, collaboration and performance differ.Design/methodology/approachThe study used data from a survey of 150 matched buyer–supplier dyads from South Korea, using structural equation modeling (SEM) for the analysis.Findings(1) While governance mechanisms assist collaboration and affect operational and innovation outcomes, the significance and relative strength of the proposed relationships are perceived differently by buyers and suppliers. (2) Contrasting results are found regarding the interaction effect of the governance mechanisms on collaboration: a complementary relationship for the buyer and a substitutive relationship for the supplier.Originality/valueStudies on buyer–supplier relationships have yielded inconsistent results regarding whether the interactions of governance mechanisms function as substitutes or complements, because research has largely been conducted from the buyer's perspective, rather than the supplier's; this imbalanced view calls for integrated perspectives.
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Nassar, Shereen, Tarek Kandil, Merve Er Kara, and Abhijeet Ghadge. "Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability." International Journal of Productivity and Performance Management 69, no. 3 (October 4, 2019): 467–87. http://dx.doi.org/10.1108/ijppm-01-2019-0026.
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Purpose The purpose of this paper is to examine the automotive product recall risk in terms of social sustainability performance and to evaluate the role of buyer‒supplier relationships in improving social sustainability during product recall crises. Design/methodology/approach A multi-methodology approach is used to empirically analyse the interrelationship between the proposed constructs and enablers of the buyer‒supplier relationship. Structural equation modelling and interpretive structural modelling are followed to analyse the data gathered thorough a questionnaire survey of 204 executives and interviews with 15 managers from the automotive industry. Findings The results of the study provide evidence regarding the impact of the responsible buyer‒supplier relationship on customer recall concerns and the social sustainability performance of supply chains (SCs). This study also leads to the development of a conceptual model, providing a relationship between the three key concepts used in this study. Research limitations/implications Following social sustainability principles, this study addresses the importance of developing strong, responsible relational ties with suppliers to reduce vehicle recalls or successfully recover from a product recall crisis. Originality/value This study contributes to the literature by providing theoretical and empirical insights for developing socially responsible SCs and confirming the role of the buyer‒supplier governance mechanism during product recalls in the context of the automotive industry.