Relevant bibliographies by topics / Supplier relationship management

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Supplier relationship management'

Author: Grafiati
Published: 4 June 2021
Last updated: 4 February 2022

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Journal articles on the topic "Supplier relationship management"

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Lechner, Gerhard. "Supplier Relationship Management: Small, Non-Replaceable Suppliers and Close Customer-Supplier Relationships." Open Journal of Business and Management 07, no. 03 (2019): 1451–59. http://dx.doi.org/10.4236/ojbm.2019.73099.

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Martin, Nick. "Supplier relationship management." Interactive Marketing 6, no. 1 (July 1, 2004): 34–43. http://dx.doi.org/10.1057/palgrave.im.4340266.

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Rohner, Peter, and Tobias Mettler. "Hospital Supplier Relationship Management." International Journal of Applied Logistics 1, no. 3 (July 2010): 44–61. http://dx.doi.org/10.4018/jal.2010070103.

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The structural transformation of modern societies (e.g., aging of population, mobility) as well as continuously increasing market dynamics (e.g., mergers, technological advancement) induces health care organizations to reduce their costs while enhancing service delivery. In other industrial sectors this was achieved by optimizing cooperation, coordination, and communication particularly with regard to the supplier base. However, as the pressure to innovate will increase extensively in the next years, similar developments are becoming relevant for the health care supply chain. In this paper, the authors adapt the current findings on supplier relationship management (SRM) to the health care context. The authors analyze theoretical foundations of SRM and explore a particular area of application in health care, namely the ordering of pharmaceuticals by hospitals. Finally, on the basis of a case study, applications of different SRM services are discussed.
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Große-Wilde, Jörn. "SRM — Supplier-Relationship-Management." Wirtschaftsinformatik 46, no. 1 (February 2004): 61–63. http://dx.doi.org/10.1007/bf03250996.

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Nazari-Shirkouhi, Salman. "Investigating the effects of customer relationship management and supplier relationship management on new product development." Tehnicki vjesnik - Technical Gazette 22, no. 1 (2015): 191–200. http://dx.doi.org/10.17559/tv-20140623130536.

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Feng, Taiwen, and Gang Zhao. "Top management support, inter-organizational relationships and external involvement." Industrial Management & Data Systems 114, no. 4 (May 6, 2014): 526–49. http://dx.doi.org/10.1108/imds-03-2013-0127.

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Purpose – The purpose of this paper is to examine the effects of top management support (TMS) and inter-organizational relationships (IORs) on external involvement (EI), and their differences across different ownerships. Design/methodology/approach – To test the research hypotheses, structural equation modeling was conducted using data from 176 Chinese manufacturing firms. Findings – TMS enhances relationship with customers and relationship with suppliers. Relationship with customers increases the degree of customer involvement, while relationship with suppliers increases the degree of supplier involvement. In addition, TMS improves customer involvement while does not improve supplier involvement directly. A further analysis reveals that the relationship between TMS and supplier involvement is partially mediated by relationship with suppliers in Chinese-controlled firms, whereas it is completely mediated by relationship with suppliers in foreign-controlled firms. Moreover, the effect of relationship with suppliers on supplier involvement is stronger in foreign-controlled firms than in Chinese-controlled firms. Research limitations/implications – This study employed perceptual data from a single respondent in each firm. In addition, the data used in this study were collected from one side of the dyad: the manufacturers. Practical implications – Both Chinese-controlled and foreign-controlled firms should get support from top management and develop close relationship with customers and suppliers to improve EI. Originality value – This study extends our knowledge in the field by examining how TMS and prior history of IORs can improve the degree of EI.
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KLIOUTCH, IRINA, and JENS LEKER. "SUPPLIER INVOLVEMENT IN CUSTOMER NEW PRODUCT DEVELOPMENT: NEW INSIGHTS FROM THE SUPPLIER'S PERSPECTIVE." International Journal of Innovation Management 15, no. 01 (February 2011): 231–48. http://dx.doi.org/10.1142/s1363919611003143.

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This paper presents the results from an empirical survey of chemical suppliers, which examines the influence of customer relationship functions on supplier involvement in customer new product development (NPD) from the supplier's perspective. Using multiple regression analysis, we can demonstrate a positive influence between the direct functions (e.g., profit, volume) of customer relationship and supplier involvement in customer NPD. Differentiating between innovative and non-innovative suppliers leads to distinctive differences. While the direct functions are a strong predictor for the supplier involvement in the non-innovative supplier group, in the innovative group only indirect functions (innovation, market, scout and access functions) influence the supplier involvement. These results show that mutual support in the NPD and open network are the imperative triggers for the involvement of innovative suppliers. The obtained results provide theoretical as well as practical implications for the supplier involvement in customer NPD.
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Verghese, Anto John, Xenophon Koufteros, and Richard Peters. "Exploring the dual nature of supplier relationship commitment on buyer behaviors." International Journal of Operations & Production Management 40, no. 2 (December 5, 2019): 196–220. http://dx.doi.org/10.1108/ijopm-03-2019-0226.

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Purpose The authors argue that the supplier’s perspective in managing buyers using relationship commitment is incomplete. The primary reasons for incompleteness are that: the effects of the two types of relationship commitment (i.e. affective and continuance) on buyer behaviors (i.e. individualized consideration and opportunism) are largely ignored from a supplier’s perspective; there is quandary regarding the effects of the two relationship commitment types in a relationship, whether they are favorable or not; and there is also ambiguity regarding the conditions under which relationship commitment types might serve as effective relational governance mechanisms. The paper aims to discuss this issue. Design/methodology/approach The authors employ survey data obtained from 207 suppliers to test the hypotheses using structural equations modeling. Findings The authors extend contemporary knowledge on supplier relationship commitment by revealing that at high-levels of buyer-leverage, supplier affective commitment can induce buyer opportunism and supplier continuance commitment can induce buyer individualized consideration. Furthermore, buyer-leverage positively moderates the interaction effect of supplier commitment types to promote buyer opportunism. Research limitations/implications The authors do not examine a buyer’s perspective, but from a supplier’s perspective, suppliers can maximize their benefits from their relationship commitment by embracing affective commitment while ensuring that buyers do not have excessive leverage. Originality/value The study presents a significant contribution to the extant literature on relationship commitment by probing the dual nature of supplier relationship commitment; albeit for specific configurations of commitment types and buyer-leverage.
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Klobučar, Tilen, and Jure Erjavec. "CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK." Poslovna izvrsnost - Business excellence 13, no. 2 (December 2019): 87–109. http://dx.doi.org/10.22598/pi-be/2019.13.2.87.

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Mettler, Tobias, and Peter Rohner. "Supplier Relationship Management im Krankenhaus." HMD Praxis der Wirtschaftsinformatik 45, no. 1 (February 2008): 87–95. http://dx.doi.org/10.1007/bf03341177.

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Dissertations / Theses on the topic "Supplier relationship management"

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Stålbrand, Fredrik. "Supplier Relationship Management in Intelbras Improving quality through buyer-supplier cooperation Fredrik." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17501.

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Competitive forces in today‟s business world are putting firms under pressure to improve quality, delivery performance, and responsiveness while simultaneously reducing cost, which for many companies have resulted in increased outsourcing of activities. Consequently a greater dependency on suppliers‟ performance in terms of quality and delivery service has evolved.Companies are therefore exploring ways to leverage their supply chains, by developing their supply chain structure and continually evaluating the role of suppliers in their activities. As supply chains have evolved, a number of different supply chain structures have emerged, based upon the networks and the level of collaboration between the buyer and supplier. The optimization of a supply chain process has proven to lead inevitably to a growing interdependence among supply chain partners. Treating all suppliers the same is no longer feasible, and a failure to recognize that some suppliers have different needs than others.The research conducted in this thesis was aimed at finding strategies, and approaches of effectively working with supplier relationship management.The empirical study was conducted at Intelbras, a Brazilian electronics manufacturer, which has a large percent of its production outsourced. Intelbras has recently segmented their supply-base into two segments; suppliers of commodity type items and suppliers of critical items. For suppliers of critical items, quality agreements were developed to attend the special needs of selected items.The findings of the research was compared and analyzed with the empirical data, which resulted in a few suggestions of possible future developments for Intelbras.Keywords: Supplier Relationship Management, Strategic Segmentation, Total Cost of Ownership, Buyer-Supplier Cooperation, Quality Agreement
Program: Industriell ekonomi - affärsingenjör
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BJÖRK, JESSICA, and HANNA HEDIN. "The management of supplier relationships for medium sized retail companies: a three-dimensionalsegmentation model." Thesis, KTH, Industriell Management, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189500.

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Companies have limited human, financial and technical resources, which makes it crucial toallocate them in an efficient way in order to stay competitive in today's market. One way of doing this is to classify a company's suppliers into different categories, and differentiate the management of each supplier category. Previous studies within the field mostly focus on larger, manufacturing companies, and there is a lack of segmentation models suitable for retail firms. Further, existing literature on supplier relationship management fail on giving concrete actions on how to manage different types of suppliers. This study addresses this by extending the literature on supplier segmentation and supplier relationship management in the context of a medium sized retail company offering a diversified product portfolio. The study was performed as a case study on a Nordic retail company that produced both private label products and brand named products, where this study focused on its private label suppliers. The purpose of the study was to develop a supplier segmentation model for guidance in managing supplier relationships for retail companies with diversified product portfolios, and this was met by collecting both qualitative and quantitative data through interviews, workshops, structured questions and archival data. The main findings were a number of identified characteristics of the supplier base of the case company and the determination of different types of buyer-supplier relationships. This ultimately culminated into the empirical contributions of 1) a developed supplier segmentation model suitable for medium sized retail companies offering a diversified product portfolio, and 2) recommended actions on how to manage suppliers, corresponding to each segment in the model.
Företag har begränsade resurser vad gäller finansiellt, tekniskt och humant kapital, vilket gör det ytterst viktigt att fördela sina resurser på ett så effektivt sätt som möjligt för att hålla sig konkurrenskraftiga. Ett sätt att göra detta är att klassificera sina leverantörer i olika kategorier, samt differentiera hur varje kategori ska hanteras. Tidigare studier inom ämnet har mestadels fokuserat på större tillverkningsindustriföretag, och det saknas segmenteringsmodeller som är anpassade för retailföretag. Vidare är befintlig litteratur på supplier relationship management knapphändig i att ge konkreta rekommendationer för hur olika typer av leverantörer ska hanteras. Den här studien adresserar detta genom att utvidga litteraturen på supplier segmentation och supplier relationship management i kontexten av ett mellanstort retailföretag med en diversifierad produktportfölj. Studien genomfördes som en case-studie på ett nordiskt retailföretag som sålde både märkesprodukter och egna märkesvaror, där den här studien endast berörde leverantörer för egna märkesvaror. Syftet med studien var att utveckla ett övergripande ramverk för guidning av hur leverantörsrelationer i retailföretag med diversifierade produktportföljer ska hanteras, och detta uppfylldes genom att samla både kvalitativ och kvantitativ data genom intervjuer, strukturerade frågor, workshops samt arkivdata. De huvudsakliga resultaten var ett antal identifierade egenskaper hos leverantörsbasen av caseföretaget och en bestämd uppdelning av olika leverantörsrelationer. Detta mynnade tillslut ut i två empiriska bidrag i form av 1) en utvecklad leverantörssegmenteringsmodell för medelstora retailföretag som erbjuder en diversifierad produktportfölj, samt 2) rekommenderade handlingar för hur olika leverantörer ska hanteras, som svarar till varje segment i modellen.
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Fries, Andreas Johannes. "Supplier relationship management : ein begriffliches und prozessuales Konzept /." Köln : Förderges. Produkt-Marketing, 2006. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014880207&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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Sánchez, Rajiv, Bryan Reyes, Edgar Ramos, and Steven Dien. "A Modeling the Supplier Relationship Management in Agribusiness Supply Chain." Springer, 2021. http://hdl.handle.net/10757/656089.

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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial.
This research analyzes the current studies of supplier relationship management (SRM), based on a literature review to contrast and compare the evolution of SRM in agribusiness-oriented supply chain management (SCM). The result obtained in this research shows the agribusiness and its relationship with its suppliers. It also strives to identify potential models for a strong SRM. An SRM model is proposed to visualize the components that make up the management of suppliers in the agribusiness supply chain (SC).
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Reske, Jens. "Supplier relationship risk management Risikomanagement bei der elektronisch gestützten Beschaffung." Hamburg Kovač, 2005. http://www.verlagdrkovac.de/3-8300-2302-2.htm.

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Reske, Jens. "Supplier Relationship Risk Management : Risikomanagement bei der elektronisch gestützten Beschaffung /." Hamburg : Kovač, 2006. http://www.verlagdrkovac.de/3-8300-2302-2.htm.

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Stevens, Merieke. "Buyer-supplier relationship management : towards a multidimensional and dynamic approach." Thesis, University of Cambridge, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609817.

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Goerisch, Raphael, and Küpper Hendrik. "Supplier Relationship Management in China and Taiwan : A case study with Bufab to identify the main criteria for a healthy supplier buyer relationship." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-40075.

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Background: Supply chain relations go far beyond simple transactions of money and goods. Today, with a low depth of added value in most companies, and low prices in China and Taiwan, sourcing in these countries is very common. Managing the relationship with these suppliers to increase the performance of the whole supply chain is crucial. We identified the cultural dimensions of trust, power, communication and time as most influential for the supplier buyer relationship and structure our paper accordingly. Purpose: Investigate the connection between supplier relationship management (SRM) and culture. We investigated which cultural factors in Taiwan and China may hinder a relationship with a foreign buyer and what factors are drivers for a healthy relationship. Method: We conducted a case study with the company Bufab and their suppliers in China and Taiwan. After a literature review, we interviewed nine representatives from Bufab, ten suppliers and one Taiwanese professor knowledgeable in the topic. Further, we did a survey with Taiwanese and Chinese suppliers and added a European reference group to distinguish particularities. We analyzed the findings using content analysis. Conclusion: We identified that the dimensions of trust, power, communication and time are most relevant for the supplier-buyer relationship. The results show that these dimensions have a significant impact on the business relationship between a local Chinese or Taiwanese company and a foreign buyer. Managing these differences can provide the buying company with a competitive advantage.
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KASSEM, ALEXANDER, and HAKIM LIAM JAFAR. "Assessing critical success factors (CSFs) for a supplier in a relationship-driven B2B-market." Thesis, KTH, Industriell Management, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-199221.

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It is necessary for firms to consider and understand sales and buying processes to improve relationship initiation and accommodate the buyers and end-customers. Relationships within the supply chain enable firms to access beneficial abilities to overcome challenges and complexities of new products, shrinking time to market, capital intensities and thus meeting competitive challenges. Developing strategic partnerships with key supply chain actors is an emerging trend in supply chain management. Firms are seen as complex nodes in interdependent supply chain networks where competitive advantages are met by collaboration and co-creation in the business environment. The aim of this study is to investigate the problem areas and assess the critical success factors for a supplier within a relation driven B2B three-tier supply chain network by adopting an abductive, theory-building methodology using qualitative case studies, using the case company as a focal firm. Two different three-tier supply chains are investigated within the focal company with an endcustomer, a buyer and a supplier in each supply chain structure. The study offered us four dominant themes common to all findings. These are structural power within the supply chain network, relationship stability with the end-customer, market knowledge and structural network position. In our discussion, we looked for common denominators to frame our propositions. We organized the propositions in each of the four key themes that emerged from the findings. We then incorporated literature at this stage to compare and contrast our findings, essentially using the literature study as an additional source of validation. The main theoretical contributions of this research involve targeting a new area of  importance in the crossroads of supply chain management, customer relationship management and knowledge management, and identifying four critical success factors in a market entry on a relationship-driven industrial B2B market.
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Hartick, Johannes 1965. "Customer/supplier relationship in innovative system development in the automotive industry." Thesis, Massachusetts Institute of Technology, 2003. http://hdl.handle.net/1721.1/91779.

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Books on the topic "Supplier relationship management"

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. Supplier relationship management. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2.

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Appelfeller, Wieland, and Wolfgang Buchholz. Supplier Relationship Management. Wiesbaden: Gabler, 2011. http://dx.doi.org/10.1007/978-3-8349-6424-3.

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Sethi, Sachin. Enhancing supplier relationship management using SAP SRM. 2nd ed. Boston, MA: Galileo Press, 2010.

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Kleemann, Florian C. Supplier Relationship Management im Performance-based Contracting. Wiesbaden: Springer Fachmedien Wiesbaden, 2014. http://dx.doi.org/10.1007/978-3-658-07139-4.

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Enhancing supplier relationship management using SAP SRM. 2nd ed. Boston, MA: Galileo Press, 2010.

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Center, Arroyo, and Rand Corporation, eds. Supplier relationship management at army life cycle management commands: Gap analysis of best practices. Santa Monica, CA: Rand Corporation, 2012.

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Best practices in supplier relationship management and their early implementation in the Air Force Materiel Command. Santa Monica, CA: RAND, 2011.

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Great Britain. Treasury. Central Computer and Telecommunications Agency., ed. Managing supplier relationships. London: HMSO, 1993.

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Powell, Anna S. TQM and supplier relationships. New York, N.Y: Conference Board, 1994.

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Jap, Sandy D. Achieving strategic advantages in buyer-supplier relationships. Cambridge, Mass: Marketing Science Institute, 1996.

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Book chapters on the topic "Supplier relationship management"

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "Supplier Relationship Management." In Supplier relationship management, 7–12. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_2.

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Corsten, Daniel, and Christoph Gabriel. "Supplier Relationship Management." In Supply Chain Management erfolgreich umsetzen, 309–24. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-642-18887-9_19.

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Ross, David Frederick. "Supplier Relationship Management." In Distribution Planning and Control, 475–534. Boston, MA: Springer US, 2004. http://dx.doi.org/10.1007/978-1-4419-8939-0_10.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "Procurement Success vs. SRM Failure." In Supplier relationship management, 1–6. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_1.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "The “Difference” You Get from TrueSRM." In Supplier relationship management, 157–69. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_10.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "To SRM and Beyond!" In Supplier relationship management, 13–26. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_3.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "Introducing Supplier Interaction Models." In Supplier relationship management, 27–44. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_4.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "The “Ordinaries”." In Supplier relationship management, 45–62. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_5.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "“Problem Children”." In Supplier relationship management, 63–87. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_6.

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Schuh, Christian, Michael F. Strohmer, Stephen Easton, Mike Hales, and Alenka Triplat. "The “Critical Cluster”." In Supplier relationship management, 89–112. Berkeley, CA: Apress, 2014. http://dx.doi.org/10.1007/978-1-4302-6260-2_7.

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Conference papers on the topic "Supplier relationship management"

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Jia, Xiuna, and Lin Bai. "The Supplier Relationship Management Applying Management Thoughts of Customer Relationship Management." In 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM). IEEE, 2008. http://dx.doi.org/10.1109/wicom.2008.1602.

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Lu, Ma, and Yang Geyao. "The Selection of Construction Material Suppliers in Supplier Relationship Management (SRM)." In 2010 International Conference of Information Science and Management Engineering. IEEE, 2010. http://dx.doi.org/10.1109/isme.2010.247.

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WONG, ERIC T. T., K. S. FUNG, JOEL LEE, and LESLIE KERR. "AN INNOVATIVE AVIATION CUSTOMER-SUPPLIER RELATIONSHIP MODEL." In Quality Management: A New Era - The First International Conference on Quality Management and Six Sigma. WORLD SCIENTIFIC, 2005. http://dx.doi.org/10.1142/9789812701930_0016.

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Pawlak, Monika Maria. "Dyadic buyer-supplier relationship management from the buyer's perspective." In Technology. IEEE, 2009. http://dx.doi.org/10.1109/picmet.2009.5261959.

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Nwachukwu, Chijioke, and Vu Hieu. "Assessing Supplier-Customer Relationship Management Practice and Business Performance." In Proceedings of the First International Conference on Computing, Communication and Control System, I3CAC 2021, 7-8 June 2021, Bharath University, Chennai, India. EAI, 2021. http://dx.doi.org/10.4108/eai.7-6-2021.2308605.

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Hamri, Mohammed Hicham, Ouafae Zerouali Ouariti, and Ilham Rharoubi. "Buyer-Supplier Relationship Quality in Morocco Context: Qualitative Study." In 2019 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA). IEEE, 2019. http://dx.doi.org/10.1109/logistiqua.2019.8907277.

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Raźniewska, M. "Meeting the Challenges of Food Sector using Supplier Relationship Management." In 8th international conference on Management, Economics and Humanities. acavent, 2018. http://dx.doi.org/10.33422/8icmeh.2018.12.47.

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Yerpude, Samir, and Tarun Kumar Singhal. "Supplier Relationship Management Through Internet of Things- A Research Perspective." In 2018 International Conference on Advances in Communication and Computing Technology (ICACCT). IEEE, 2018. http://dx.doi.org/10.1109/icacct.2018.8529665.

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Jiang, Jin, and Yanming Sun. "A Study of Relationship among Social Capital, Supplier Involvement, and Enteprise Upgrading." In 2011 International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII). IEEE, 2011. http://dx.doi.org/10.1109/iciii.2011.266.

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Xiaoli, Hu, and Ma Xiao. "The Application of Weighted-Grey Relationship Analysis Method in Selecting the Supplier." In 2010 International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII). IEEE, 2010. http://dx.doi.org/10.1109/iciii.2010.569.

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Reports on the topic "Supplier relationship management"

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Carter, Theresa C. Supplier Relationship Management: Models, Considerations and Implications for DOD. Fort Belvoir, VA: Defense Technical Information Center, January 2003. http://dx.doi.org/10.21236/ada422054.

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Wu, Huicheng Jeff, Jin Su, and Nancy Nelson Hodges. Investigating the Role of Open Costing in the Buyer-Supplier Relationship: Implications for Global Apparel Supply Chain Management. Ames (Iowa): Iowa State University. Library, January 2019. http://dx.doi.org/10.31274/itaa.8432.

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