Journal articles: 'Supply relationship management'

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Hingley, Martin. "Relationship Management in the Supply Chain." International Journal of Logistics Management 12, no. 2 (July 1, 2001): 57–71. http://dx.doi.org/10.1108/09574090110806299.

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In this paper, the focus is on relationship management and its implications for Small‐Medium Enterprise suppliers (SMEs). Specific insights are provided into retailer‐supplier relationships in the UK fresh produce (fruit and vegetable) market. This sector faces a process of concentration in all parts of the supply chain determined by backward vertical integration at the initiation of powerful multiple retail buyers. The author examines the nature of relationships in a generic product group from the perspective of buyers and sellers and their interaction, utilizing material from multiple depth interviews. Results concern issues of relationship formality, exclusivity, power‐dependency, relevance of organizational size, partnered growth potential and risk which lead to a number of provisional conclusions regarding the management of relationships in the supply chain

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Johnsen, Thomas E., Rhona E. Johnsen, and Richard C. Lamming. "Supply relationship evaluation:." European Management Journal 26, no. 4 (August 2008): 274–87. http://dx.doi.org/10.1016/j.emj.2007.10.001.

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Lintukangas, Katrina. "Supplier relationship management capability in global supply management." International Journal of Procurement Management 4, no. 1 (2011): 1. http://dx.doi.org/10.1504/ijpm.2011.037382.

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Park, Geun-wan, Kwangtae Park, and Bowon Kim. "Relationship Management in Supply Chain Management - Focused on the Characteristics of Relationship Management Variables." korean management review 44, no. 4 (August 31, 2015): 985. http://dx.doi.org/10.17287/kmr.2015.44.4.985.

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Maleszyk, Edward. "Partner Relationship Management in Integrated Supply Chains." Gospodarka Narodowa 211, no. 10 (October 31, 2006): 61–79. http://dx.doi.org/10.33119/gn/101459.

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Ki Fiona Cheung, Yan, and Steve Rowlinson. "Supply chain sustainability: a relationship management approach." International Journal of Managing Projects in Business 4, no. 3 (June 21, 2011): 480–97. http://dx.doi.org/10.1108/17538371111144184.

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Krajaysri, Witaya. "Effective Supply Chain Management Strategy for Food Products." International Journal of Information Systems and Social Change 1, no. 3 (July 2010): 62–74. http://dx.doi.org/10.4018/jissc.2010070105.

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This paper explores and extends the supply chain management strategy for food products effectively and efficiently through analysis of insights to linked partnerships within the supply chain due to the possibility of a global food crisis. The required solution is a collaboration of all parties in the supply chain since an effective supply chain management strategy (ESCMS) for food products is through proper insight between linked partnerships, including customer satisfaction through service quality, well-defined requirements and expectations, effective and clear communication, mutual relationship management, and close relationships from partnerships. ESCMS for food products must have the strategy of supply-to-stock and supply-to-order (efficient and responsive), effective collaboration within the supply chain, well-defined expectations and requirements, effective communication and information flow, mutual relationship management, and close relationships as partners. This insight of linked partnership throughout the supply chain would contribute by reducing and solving problems such as over supply, inconsistency of price (high and low), global food supply, and the conflict among partnerships, including an increase in the consistency of farmers’ careers.

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Ellram, Lisa M., and Martha C. Cooper. "The Relationship Between Supply Chain Management and Keiretsu." International Journal of Logistics Management 4, no. 1 (January 1993): 1–12. http://dx.doi.org/10.1108/09574099310804911.

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Pala, Mesut, Francis Edum-Fotwe, Kirti Ruikar, Nathan Doughty, and Chris Peters. "Contractor practices for managing extended supply chain tiers." Supply Chain Management: An International Journal 19, no. 1 (January 7, 2014): 31–45. http://dx.doi.org/10.1108/scm-04-2013-0142.

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Purpose – The purpose of this paper is to examine how contractor firms manage their relationships with extended supply chain tiers and investigate the range of ICT technologies used to facilitate such practices. Design/methodology/approach – An on-line questionnaire survey was conducted to gather information about supply chain management operations, supplier relationship management and the ICT technologies used by contractor firms to manage their extended supply chain tiers. Findings – The extended supply chain relationships of contractor firms are primarily composed of contractual, technical and financial entities, but findings suggest that the vision to consider extended supply chain firms when selecting suppliers are still myopic. Majority of ICT technologies are used between Tier 1 supply chain firms and there is an inconsistency in the number of technologies adopted with the extended supply chain tiers. Despite having a high involvement relationship with Tier 2 downstream firms, findings indicate a lack of use of ICT technologies to manage the organisational, personal and technological interactions with these firms. Research limitations/implications – On the basis of different relationship types this study develops an initial framework for management of supply chains that are facilitated by relevant ICT technologies. Originality/value – This paper provides insights into the management of extended supply chain firms by contractor firms from a relationship-centric perspective and develops an initial framework for relationship-centric supply chain management.

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Butt, Atif Saleem, and Ahmad Bayiz Ahmad. "Personal relationship and conflicts in supply chains." Benchmarking: An International Journal 26, no. 7 (September 2, 2019): 2225–41. http://dx.doi.org/10.1108/bij-02-2019-0067.

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Purpose The purpose of this paper is to understand conflicts that emerge between managers of buying and supplying firms when a personal relationship (friendship, etc.) is present between them in the supply chain context. Design/methodology/approach This research uses a case study methodology and relies on data obtained from 30 qualitative interviews with managers of buying and supplying firms, having a personal relationship within inter-firm relationships to promote the interest of the firm. Findings Results from this study reveal conflicts between managers of buying and supplying firms due to the presence of a personal relationship between them. Specifically, results suggest that managers face ego conflict, supplier’s selection conflict and conflict on accepting late deliveries when they rely on personal relationships, which are themselves embedded within inter-firm relationship. Research limitations/implications This study has some limitations. First, this study examines behavioural patterns in Australian cultural context. Second, results of this study are not generalizable to a broader population. Practical implications Firms can use the findings to understand conflicts, which arise between managers of buying and supplying firms, as a result of a personal relationship between them in the supply chain. Originality/value This is, perhaps, the first study contributing to the supply chain relationship literature by unveiling conflicts between managers of buying and supplying firms, when a personal relationship is present between them.

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Su, Hwan‐Yann, Shih‐Chieh Fang, and Chaur‐Shiuh Young. "Influences of relationship transparency from intellectual capital reporting on supply chain partnerships with suppliers: a field experiment." Supply Chain Management: An International Journal 18, no. 2 (March 7, 2013): 178–93. http://dx.doi.org/10.1108/13598541311318818.

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PurposeThis paper aims to explore the intellectual capital (IC) information needed to enable relationship transparency and the influences of relationship transparency on supply chain partnerships.Design/methodology/approachA field experiment research design is adopted to examine whether IC information facilitates relationship transparency with partners in the supply chain of a focal firm and contributes to supply chain partnership enhancement.FindingsThis study identifies an IC transparency framework consisting of two components – the transparency of important business characteristics and the transparency of relationship atmosphere – for guiding the provision of IC information and enabling relationship transparency. The provision of the focal firm's IC information to partners in its supply chain significantly increases partner's trust, satisfaction and commitment towards their relationships. Thus the results suggest that relationship transparency derived from IC transparency enhances supply chain partnerships. Relationship transparency facilitates the focal firm to develop and integrate its supply chain through improved understanding pertaining to itself and its relationships with partners in its supply chain. Thus, this transparency of the focal firm with partners constitutes a flexible and attainable alternative to managing the relationships for its supply chain.Research limitations/implicationsThis study suggests that the field experiment research design allows researchers to effectively observe IC transparency's influences on supply chain partnership enhancement.Practical implicationsFor firms increasingly interconnected with supply chain models of competition, this study proposes a practical IC transparency framework specific for guiding the provision of IC information to enable relationship transparency and enhance supply chain partnerships.Originality/valueThis study combines limited research on relationship transparency with IC theories to propose an IC transparency framework for enhancing supplier relationship management and represents a first step to examining the quantitative effects of IC transparency in the context of supply chain partners.

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Yang, Jie, Hongming Xie, Guangsheng Yu, and Mingyu Liu. "Turning responsible purchasing and supply into supply chain responsiveness." Industrial Management & Data Systems 119, no. 9 (October 21, 2019): 1988–2005. http://dx.doi.org/10.1108/imds-01-2019-0029.

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Purpose The purpose of this paper is to investigate whether responsible purchasing (relational commitment and supplier evaluation) and responsible supply (supplier firm information sharing and supplier performance) affect the two factors of supply chain responsiveness including process efficiency and customer knowledge management capability, which, in turn, affect other three factors of supply chain responsiveness, such as dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Design/methodology/approach This study used questionnaire survey and statistical analytical methods. Employing path analysis, this study tested hypothesized relationships using data collected from manufacturers. Findings The findings of this study support the theorized links. Responsible purchasing and supply enhance supply chain responsiveness, which is reflected through process efficiency, customer knowledge management capability, dyadic quality performance, innovation capability and buyer‒supplier relationship improvement. Originality/value Grounded in the goal interdependence theory, this study investigates the effects of responsible purchasing and supply on supply chain responsiveness in the context of Chinese manufacturers. This study offers managerial implications and theoretical contribution.

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Chen, Ivy S. N., and Patrick K. O. Fung. "Relationship configurations in the apparel supply chain." Journal of Business & Industrial Marketing 28, no. 4 (April 5, 2013): 303–16. http://dx.doi.org/10.1108/08858621311313901.

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PurposeThis study aims to identify the types of relationships that intermediaries form with their suppliers and customers in the apparel supply chain and their implications for performance.Design/methodology/approachCluster analysis was conducted on the supplier and customer relationships of 90 trade intermediaries in the apparel industry.FindingsThree configurations were identified: moderately dependent relationships with suppliers and customers and moderate flexibility upstream; highly dependent relationships with suppliers and customers but low flexibility upstream; and relationships with suppliers and customers that are low in dependence. Performance of firms using these configurations differed. Firms that cultivated some dependence upstream and downstream performed best. Firms with highly dependent relationships with suppliers and customers but low flexibility upstream performed almost as well. This group was highly skilled in relationship management. Firms that maintained low dependence with suppliers and customers performed the worst.Research limitations/implicationsFindings were based on a limited sample of 90 firms. Relationship configurations may differ in other industries, e.g. car industry.Practical implicationsFor a supply chain to be effective, firms need to consider how they structure the relationships along the supply chain to facilitate the flow of information, goods and resources.Originality/valuePrior research has considered relationships as independent dyads. This study looks at tripartite relationships involving suppliers and customers in the supply chain.

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Lietke, Britta, Madlen Boslau, and Ross Finch. "Exploring the relationship between supply chain management theory and practice." Journal on Chain and Network Science 6, no. 2 (December 1, 2006): 109–17. http://dx.doi.org/10.3920/jcns2006.x069.

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This study reports on the results of an exploratory study surveying how German companies have implemented supply chain management. The data is used to test hypotheses developed from supply chain management theory in order to determine whether the phenomena detailed in the theory can be observed in practice. Few significant influences between a strategic orientation and actual supply chain implementation were found. Most notably, a company's commitment to supply chain management impacts its strategic orientation, which in turn significantly influences the supply chain's stability and the firm's independence from partners. However, at least for the sample observed, companies appear to be far removed from the strategic and systemic perspective of supply chain management proposed by researchers when evaluating current supply chain management implementation.

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Azizi, Reihaneh, Meysam Maleki, Mohsen Moradi-Moghadam, and Virgilio Cruz-Machado. "The Impact of Knowledge Management Practices on Supply Chain Quality Management and Competitive Advantages." Management and Production Engineering Review 7, no. 1 (March 1, 2016): 4–12. http://dx.doi.org/10.1515/mper-2016-0001.

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Abstract Achieving competitive advantage enables an organization to create a defensible position against its competitors. It also allows organizations to differentiate themselves from competitors. This study aims to investigate impact of knowledge management practices on supply chain quality management and competitive advantage in Alyaf Company, Iran. This research is functional in purpose and data gathering and data analysis is descriptive-correlation. The statistical population is consists of 25 company executives and experts in the supply chain of Alyaf Company; opinions of 68 of its members were used as a selective sample identified by simple random sampling method. Primary data was collected through questionnaire and structural equation modeling was used to assess relationships between variables. The results of structural equation modeling show a positive and significant causal relationship between knowledge management practices and supply chain quality management. Direct relationship between knowledge management and competitive advantage was not confirmed but the relationship between these two variables was confirmed indirectly.

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Dubey, Rameshwar, Angappa Gunasekaran, Stephen J. Childe, Thanos Papadopoulos, and Petri Helo. "Supplier relationship management for circular economy." Management Decision 57, no. 4 (April 18, 2019): 767–90. http://dx.doi.org/10.1108/md-04-2018-0396.

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PurposeWith considerable international awareness of circular economy (CE), the purpose of this paper is to propose a theoretical framework, informed by institutional theory and upper echelon theory (UET), to explain how top management commitment (TMC) mediates the relationship between external pressures and supplier relationship management (SRM) practices for CE.Design/methodology/approachThe authors test the hypotheses using cross-sectional data gathered using a survey of companies involved in sustainability practices.FindingsThe results of the hierarchical regression and mediating regression analyses suggest that TMC positively mediates the effect of external institutional pressures on SRM.Originality/valueThe authors advance existing theory by integrating institutional theory and UET to explain SRM practices in sustainable supply networks. Furthermore, the authors offer guidance to managers who would like to engage in leveraging SRM in sustainable supply networks and outline future research directions.

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Meqdadi, Osama, Thomas E. Johnsen, and Mark Pagell. "Relationship configurations for procuring from social enterprises." International Journal of Operations & Production Management 40, no. 6 (June 26, 2020): 819–45. http://dx.doi.org/10.1108/ijopm-07-2019-0523.

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PurposeThis paper explores how the procurement function initiates and develops relationships with social enterprises that are intended to induce social impact in the supply networks of for-profit firms.Design/methodology/approachThe paper utilises an in-depth case study involving a focal company, first-tier supplier, nongovernmental organisation and four social enterprises.FindingsTension mitigation that arises between social and commercial logics occurs via individual relationships through building trust, dependency manipulation, monitoring and supplier development activities. Deeper insights are revealed when triadic relationships are viewed within a quadratic relationship configuration that enables better capturing the essence of supply networks.Research limitations/implicationsThe paper is based on a single case study, limiting empirical generalisability. Future research could consider multiple case studies to reveal different types of relationship configurations that induce social impact in supply networks.Practical implicationsSocietal goals can be met while maintaining supply network economic performance if procurement involves a trusted third party such as a nongovernmental organisation and helps to develop social enterprises as suppliers.Originality/valueThe paper contributes to the sustainable supply chain management literature by reporting on a novel procurement approach for enhancing social sustainability through cooperation with social enterprises. The paper also contributes to supply network theory by demonstrating how exploring quadratic relationships can reveal novel relationship configurations within supply networks.

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Al-Shboul, Moh’d Anwer Radwan, Kevin D. Barber, Jose Arturo Garza-Reyes, Vikas Kumar, and M. Reza Abdi. "The effect of supply chain management practices on supply chain and manufacturing firms’ performance." Journal of Manufacturing Technology Management 28, no. 5 (June 5, 2017): 577–609. http://dx.doi.org/10.1108/jmtm-11-2016-0154.

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Purpose The purpose of this paper is to theorise and develop seven dimensions (strategic supplier partnership, level of information sharing, quality of information sharing, customer service management, internal lean practices, postponement and total quality management) into a supply chain management (SCM) practices (SCMPs) construct and studies its causal relationship with the conceptualised constructs of supply chain performance (SCP) and manufacturing firms’ performance (MFP). The study also explores the causal relationship between SCP and MFP. Design/methodology/approach Data were collected through a survey questionnaire responded by 249 Jordanian manufacturing firms. The relationships proposed in the developed theoretical framework were represented through three hypotheses: H1 – there is a significant relationship between SCMPs and SCP; H2 – there is a significant relationship between SCMPs and MFP; and H3 – there is a significant relationship between SCP and MFP. Linear regression, ANOVA and Pearson correlation were used to test the hypotheses. The results were further validated using structural equation modelling. Findings The results indicate that SCMPs have a positive effect on SCP (H1), which in turn also positively affect MFP (H3). Despite this intermediary positive effect of SCMP on MFP through SCP, the study also suggests that SCMPs have a direct and positive effect on MFP (H2). Practical implications This study provides hard evidence indicating that higher levels of SCMPs can lead to enhanced supply chain and firms’ performance. It also provides SC managers of manufacturing firms with a multi-dimensional operational measure of the construct of SCMPs for assessing the comprehensiveness of the SCMPs of their firms. Originality/value This study is among the very first SCM researches conducted on the Jordanian manufacturing sector, particularly, in relation to the practices that manufacturing firms in this country need to adopt to make their supply chains a solid competitive vehicle for their development. The results have broader implications for all manufacturing companies, particularly in developing economies where the growth of manufacturing and the development of integrated supply chains are key stages in economic development.

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K. Patil, Sachin, and Ravi Kant. "Knowledge management adoption in supply chain." Journal of Modelling in Management 9, no. 2 (July 15, 2014): 160–78. http://dx.doi.org/10.1108/jm2-08-2012-0025.

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Purpose – The purpose of this article is to identify the critical success factors (CSFs) of knowledge management (KM) adoption in the supply chain (SC) using the fuzzy decision-making trial and evaluation laboratory (DEMATEL) method through an empirical case study. Design/methodology/approach – The paper examines the influencing factors of KM adoption in SC which have been identified through the literature survey and expert opinion. The fuzzy DEMATEL method has been used to evaluate identified influencing factors. Considering the interdependence among factors, the fuzzy DEMATEL method forms a structural model and then visualizes the causal relationships among factors through a cause–effect relationship diagram. On the basis of the cause–effect relationship diagram, CSFs that are extraordinarily essential for KM adoption in SC are identified. Empirical case study of an Indian automobile organization presented to illustrate the fuzzy DEMATEL method and demonstrates its usefulness. Findings – The results gathered from the implementation of the fuzzy DEMATEL method to identify CSFs of KM adoption in SC to the chosen case illustrate that factors such as top management support, employee training and education, integration of knowledge and information flow, communication among the SC members and trustworthy teamwork to exchange knowledge within SC need to be highlighted as critical factors for successful adoption of KM in SC. Practical implications – The finding not only offers a meaningful base to deepen the understanding with regard to KM adoption in SC, but also provides a clue to develop an effective adoption of KM in SC in a stepwise manner. Originality/value – The empirical case study contributes to the literature on KM adoption in SC, suggesting how an organization can identify CSFs of KM adoption in SC and implement them progressively to greatly improve the efficiency of the whole SC performance.

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Pourvasei, Ali, Gholamreza Pakdel, and Amin Rostami. "The relationship between supply chain management and financial performance." Asian Journal of Research in Banking and Finance 4, no. 11 (2014): 1. http://dx.doi.org/10.5958/2249-7323.2014.01432.1.

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Carr, Amelia S., and Larry R. Smeltzer. "The relationship of strategic purchasing to supply chain management." European Journal of Purchasing & Supply Management 5, no. 1 (March 1999): 43–51. http://dx.doi.org/10.1016/s0969-7012(98)00022-7.

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Xiao, Yuchun, Xiyan Zheng, Wenan Pan, and XiaoXia Xie. "Trust, relationship commitment and cooperative performance: supply chain management." Chinese Management Studies 4, no. 3 (August 31, 2010): 231–43. http://dx.doi.org/10.1108/17506141011074129.

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ATREK, Banu, Maria Rosaria MARCONE, Gian Luca GREGORI, Valerio TEMPERINI, and Laura MOSCATELLI. "Relationship Quality in Supply Chain Management: A Dyad Perspective." Ege Akademik Bakis (Ege Academic Review) 14, no. 3 (July 1, 2014): 371. http://dx.doi.org/10.21121/eab.2014318024.

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Allam, Dina, Elsayed Elseify, Amr Youssef, and Nevien Khourshed. "The Relationship between Green Supply Chain Management and Profitability." OALib 08, no. 02 (2021): 1–15. http://dx.doi.org/10.4236/oalib.1105892.

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Anilkumar E.N. and Sridharan R. "Sustainable Supply Chain Management." International Journal of System Dynamics Applications 8, no. 3 (July 2019): 15–52. http://dx.doi.org/10.4018/ijsda.2019070102.

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Sustainability, the simultaneous management of economic, environmental and social dimensions in a supply chain is a challenging research area in supply chain management. Researchers have adopted different techniques to integrate the three components of sustainability. But the relationship between different sustainability initiatives and the performance outcomes are still to be analyzed systematically. In the present study, the review of various works published in sustainable supply chain management domain is carried out with a hybrid method of meta-analysis and content analysis. The research papers were selected based on different theories of sustainable development. The theories considered in the present study are the following; theory of population ecology, resource-based view theory, natural resource-based view theory, resource dependence theory, stakeholder theory, and transaction cost economics theory. The developments in the sustainable supply chain management area and the methodologies used for modelling and analysis are reviewed using this hybrid method by carefully analyzing the literature published during the period 2005-2017. This review will enable researchers in identifying the potential areas for research on sustainable supply chain management.

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Verville, Jacques, Nazim Taskin, and Sweety Law. "Buyer-supplier relationships in supply chain management: relationship, trust, supplier involvement, and performance." International Journal of Agile Systems and Management 4, no. 3 (2011): 203. http://dx.doi.org/10.1504/ijasm.2011.040515.

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Vasista, T. G. K., and A. M. AlAbdullatif. "Role of Electronic Customer Relationship Management in Demand Chain Management." International Journal of Information Systems and Supply Chain Management 10, no. 1 (January 2017): 53–67. http://dx.doi.org/10.4018/ijisscm.2017010104.

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In 21st century, collaborative business supply chain environments are required to be proactive rather than reactive so that they can better deal with the uncertainty, growing competition, shorter cycle times, more demanding customers and pressure to cut costs. Demand chain management as a new business model requires investing in consumer insights and closer relationships in the supply chain to conduct predictive analysis of retail intelligent solutions. In this regard new kinds of methodologies are required to be discussed. However, at the execution level the limitations in terms of scalability, data integration and knowledge based decision support to providers or suppliers in terms of strategy building and in providing deductive inference capabilities are to be addressed. Therefore, it is required to describe how predictive analytics helps in constructing the knowledge base to conduct verification and validation in terms of semantic predictive analytic for the domain of demand chain management.

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E-Vahdati, Sahar, Mohsen Akbari, and Khosro Habibi. "IMPACT OF SUPPLY CHAIN MANAGEMENT PRACTICES ON SUPPLY CHAIN PERFORMANCE IN IRANIAN OIL AND GAS COMPANIES." Humanities & Social Sciences Reviews 8, no. 5 (September 7, 2020): 58–67. http://dx.doi.org/10.18510/hssr.2020.856.

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Purpose of the study: This study aims to examine the influence of supply chain management practices on the performance of the supply chain in oil and gas companies in Iran. Methodology: This is quantitative survey-based research and sampling is a simple random in which data are collected through a standard questionnaire. The questionnaires are distributed among 170 respondents in west oil and gas companies in Iran. The sample consists of 78% male and 22% female, who are mostly from the age range of 35-45. For hypotheses testing, descriptive statistics and structural modeling systems are used through SPSS and AMOS software to investigate the relationships between variables. Main Findings: The finding reveals that all supply chain management practices, namely supply chain unity, information sharing, and partner relationship management, have a significant positive impact on supply chain performance. Applications of this study: The findings of the study can be implemented in the oil and gas industry to enhance supply chain performance. Besides, chain managers will understand the effects of implementing effective and high-quality supply chain unity, information sharing, and partner relationship management in performing of the supply chain in their companies. Novelty/Originality of this study: This study contributes to the literature by utilizing the social exchange theory in the relationship between supply chain management practices and supply chain performance in oil and gas companies.

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Day, Marc, and Scott Lichtenstein. "Strategic supply management: The relationship between supply management practices, strategic orientation and their impact on organisational performance." Journal of Purchasing and Supply Management 12, no. 6 (November 2006): 313–21. http://dx.doi.org/10.1016/j.pursup.2007.01.005.

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Rohner, Peter, and Tobias Mettler. "Hospital Supplier Relationship Management." International Journal of Applied Logistics 1, no. 3 (July 2010): 44–61. http://dx.doi.org/10.4018/jal.2010070103.

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The structural transformation of modern societies (e.g., aging of population, mobility) as well as continuously increasing market dynamics (e.g., mergers, technological advancement) induces health care organizations to reduce their costs while enhancing service delivery. In other industrial sectors this was achieved by optimizing cooperation, coordination, and communication particularly with regard to the supplier base. However, as the pressure to innovate will increase extensively in the next years, similar developments are becoming relevant for the health care supply chain. In this paper, the authors adapt the current findings on supplier relationship management (SRM) to the health care context. The authors analyze theoretical foundations of SRM and explore a particular area of application in health care, namely the ordering of pharmaceuticals by hospitals. Finally, on the basis of a case study, applications of different SRM services are discussed.

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Ikhwana, Andri. "Supply chain management of coffee commodities." MATEC Web of Conferences 197 (2018): 14003. http://dx.doi.org/10.1051/matecconf/201819714003.

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This study is aimed at describing the supply chain management of coffee commodity and the role of each of its elements. This study based on the ineffectiveness and inefficiency of coffee commodity business management which involves some elements that caused supply chain for the commodity has not been formed according to the expectation which in turn required a supply chain management able to fix the problem. The supply chain management is described qualitatively using supply chain basic model supported by integrated concepts of supply chain relationship, supply chain configuration, and supply chain coordination. The result of the study reveals that the supply chain management in coffee commodities includes suppliers, gatherers/manufacturers, exporters, and consumers. The distributors play the main role in determining product standards. The relationships between each of supply chain elements have been well established, utilized to distribute the products, and used as a feedback medium if there is a change in quality standards required in accordance with the needs of consumers. To ensure the sustainability of business activities in the supply chain, mutual commitment among the supply chain elements is required especially when it comes to determining the product quality standards and quantity.

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Siagian, Hotlan, Zeplin Jiwahusada Tarigan, and Han Tae Hee. "The Effect of Top Management Involvement on Supply Chain Risk Management through Buyer-Supplier Relationship." Jurnal Teknik Industri 20, no. 2 (January 12, 2019): 105. http://dx.doi.org/10.9744/jti.20.2.105-112.

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This paper aims to examine the role of the buyer-supplier relationship in improving the impact of top management involvement in the supply chain risk management. The study used 55 export-oriented manufacturing companies domiciled in East Java of Indonesia, and three respondents from top management level represented each company. Of 55, 44 companies have completed the questionnaires which means the response rate of 80%. Data collection used a questionnaire designed with a five-item Likert scale. Data analysis used the partial least square technique with Smart-PLS software version 3.0 to examine the hypotheses. The finding revealed that top management involvement affects supply chain risk management, top management involvement affects the buyer-supplier relationship, and buyer-supplier relationship affects supply chain risk management. The last finding is that buyer-supplier relationship empirically the effect of top management involvement. This paper paves the way for the manager in improving supply chain risk management by practicing top management involvement and development of a relationship with the supplier.

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Ritchie, Bob, Clare S. Brindley, and Nick Armstrong. "Risk assessment and relationship management: practical approach to supply chain risk management." International Journal of Agile Systems and Management 3, no. 3/4 (2008): 228. http://dx.doi.org/10.1504/ijasm.2008.021211.

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Fan, Yiyi, Mark Stevenson, and Fang Li. "Supplier-initiating risk management behaviour and supply-side resilience: the effects of interpersonal relationships and dependence asymmetry in buyer-supplier relationships." International Journal of Operations & Production Management 40, no. 7/8 (May 22, 2020): 971–95. http://dx.doi.org/10.1108/ijopm-06-2019-0497.

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PurposeThe aim of the study is to explore how two dimensions of interpersonal relationships (i.e. size and range of relationships) affect supplier-initiating risk management behaviours (SIRMB) and supply-side resilience. Further, the study aims to explore the moderating role of dependence asymmetry.Design/methodology/approachNine hypotheses are tested based on a moderated mediation analysis of survey data from 247 manufacturing firms in China. The data are validated using a subset of 57 attentive secondary respondents and archival data.FindingsSIRMB positively relates to supply-side resilience. Further, SIRMB mediates the positive relationship between range and supply-side resilience, and this relationship is stronger at lower levels of dependence asymmetry. Yet, although dependence asymmetry positively moderates the relationship between range and SIRMB, it negatively moderates the relationship between size and SIRMB. We did not, however, find evidence that size has a conditional indirect effect on supply-side resilience through SIRMB.Practical implicationsManagers in buying firms can incentivise SIRMB to enhance supply-side resilience by developing a diverse rather than a large set of interpersonal relationships with a supplier. This might include allocating particular employees with a wide range of contacts within a supplier to that relationship, while it may be necessary to adopt different networking strategies for different supplier relationships. Firms in a highly asymmetrical relationship may seek to raise supplier expectations about the necessity to initiate risk management behaviour or look to change the dynamic of the relationship by managing contracts for fairness.Originality/valueNew knowledge on SIRMB as a mediating variable underpinning the relationship between interpersonal relationships and supply-side resilience is provided; and empirical evidence on the opposing moderation effect of dependence asymmetry is presented.

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Sosnowski, Piotr Cezary, and Anna Bojanowska. "Environmental and Social Aspects of Supplier Relationship Management." Acta Universitatis Lodziensis. Folia Oeconomica 5, no. 331 (January 19, 2018): 115–30. http://dx.doi.org/10.18778/0208-6018.331.07.

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Due to the rapid growth of significance of sustainable development in recent years, there have been many ideas regarding the practical application of environmental and social concepts in business management. Many of these concepts include the field of supply chain management, which is also a very evolutionary issue. One of the main areas of supply chain management is supplier relationship management. Our goal is to present environmental and social aspects of supplier relationship management taking into consideration individual approaches of specific researchers and to aggregate the gathered information. As a research tool, we used literature analysis, taking into account current works of researchers.

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Gu, Vicky Ching, Ray Qing Cao, Ken Black, and Hansen Zeng. "Managing Collaborative Relationships in Third Party Logistics." International Journal of Information Systems and Supply Chain Management 10, no. 2 (April 2017): 42–65. http://dx.doi.org/10.4018/ijisscm.2017040103.

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Some supply chain management researchers have realized the potential of collaborative activities for enhancing supply chain performance while other researchers have explored the positive impact of relationship quality on supply chain performance. To date, however, no empirical research has integrated these two research streams. Drawing upon social exchange theory, the authors propose a holistic research framework to explore the relationships among collaborative activities, the inter-organizational relationship quality, and supply chain performance. Specifically, they examine the mediating effect of relationship quality on the association between collaborative activities and supply chain performance. The research model is then tested using survey data (n=219). The authors' results illustrate a positive impact of both collaborative activities and relationship quality on enhancing supply chain performance. Moreover, this paper also supports the hypothesis that relationship quality mediates the relationship between collaborative activities and supply chain performance in third party logistics.

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Martinez-Sanchez, Angel, and Fernando Lahoz-Leo. "Supply chain agility: a mediator for absorptive capacity." Baltic Journal of Management 13, no. 2 (April 3, 2018): 264–78. http://dx.doi.org/10.1108/bjm-10-2017-0304.

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Purpose The purpose of this paper is to analyse the mediating effect of supply chain agility (SCA) in the relationship between absorptive capacity (AC) and firm performance. Design/methodology/approach The authors use data from 231 Spanish firms and test the hypothesis by structural equation modelling. Findings SCA mediates the relationship between AC and firm performance. Research limitations/implications The cross-sectional survey and the use of managerial perceptions may need to use longitudinal and real measures in future studies to validate causal relationships. Practical implications SCA may contribute to explain why AC improves firm performance. Firms with more agile supply chains may benefit more from their efforts in AC to improve firm performance. Originality/value A conceptual framework has been developed to explain the relationships of the main constructs of the study (AC and SCA) with firm performance and whether SCA mediates the relationship between AC and firm performance.

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Madani, Muhlis, and Kittisak Jermsittiparsert. "A CONCEPTUAL AND EMPIRICAL MODEL OF SUPPLY CHAIN RISK MANAGEMENT MODEL IN INDONESIAN SMES." Humanities & Social Sciences Reviews 7, no. 3 (August 25, 2019): 703–10. http://dx.doi.org/10.18510/hssr.2019.73101.

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Purpose: The prime objective of the current study is to investigate the relationship between agile supply chain agility, supply chain integration and the supply chain risk in Indonesia SMEs. In addition to that the indirect relationship between and among the supply chain integration, supply chain agility and supply chain risk is examined. Methodology: Employing the survey-based methodology, the SEM-PLS technique is used to test the hypothesized relationships. So, the current study has used SEM-PLS as a statistical tool to answer the research questions raised in this study and research objectives envisaged in the current study. Results: The findings of the study have provided support to the theoretical foundation and proposed hypothesis of the current study. Current study will be helpful for policymakers and practitioners in understanding the issues related to supply chain risk, supply chain integration and supply chain agility. In the author's knowledge this is among very few pioneering studies on this issue.

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Doumbia, Musah Osumanu, Iddrisu Awudu, Mariama Yakubu, and Vinay Gonela. "Pharmaceutical Supply Chain Management Practices and Organizational Performance." International Journal of Information Systems and Supply Chain Management 14, no. 4 (October 2021): 20–35. http://dx.doi.org/10.4018/ijisscm.2021100102.

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The purpose of this paper is to use empirical data to examine the effect of supply chain management practices on organizational performance of pharmaceutical firms in a developing country. The conceptual model was based on supply chain management practices. Purposive sampling was used to gather data from cross section of pharmaceutical firms. Partial least square (PLS) structural equation modelling (SEM) approach was used to test the relationship among the constructs. The results show a strong statistically significant positive relationship between supply chain management practice and organizational performance. Supply chain performance was used as a mediating variable, but the result was inconsequential, and it had no effect on the relationship between supply chain management practices and organizational performance.

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Jiputra, Juan Alexander, Zeplin Jiwa Husada Tarigan, and Hotlan Siagian. "The Effect of Information Technology on Retailer Satisfaction Through Supply Chain Management Practices and Retailer-Distributor Relationship in Modern Retailer Surabaya." Petra International Journal of Business Studies 3, no. 2 (December 21, 2020): 126–34. http://dx.doi.org/10.9744/ijbs.3.2.126-134.

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Supply chain management is vital for manufacturing companies in connecting suppliers, manufacturers, distributors, and corporate customers. The company's products will enter the company's distribution system through distributors, retailers, and end customers. This study examines how to enhance retailer satisfaction by taking into account the application of information technology, supply chain management practices, and retailer-distributor relationships. This study surveyed 86 modern retailers using a five-point Likert scale questionnaire. Data processing used PLS. The results showed that the information technology significantly improves the retailer-distributor relationships with a coefficient of 0.303. Also, information technology affects supply chain management practices with a coefficient of 0.527. Information technology has an effect of 0.281 on retailer satisfaction. The company implementing supply chain management practice improves the retailer-distributor relationship by 0.518, and supply chain management practice affects retailer satisfaction by 0.291. The results also showed that the retailer-distributor relationship affects retailer satisfaction by 0.358. This research provides an insight for the practitioner on how to improve the retailer satisfaction. This paper also contributes to the ongoing research in the field of supply chain management.

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Burki, Umar, Pervin Ersoy, and Usama Najam. "Top Management, Green Innovations, and the Mediating Effect of Customer Cooperation in Green Supply Chains." Sustainability 11, no. 4 (February 16, 2019): 1031. http://dx.doi.org/10.3390/su11041031.

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This study examines the mediating role of customer cooperation in green supply chain relationships. Employing 181 manufacturer–customer relationships, we test the mediating effect of customer cooperation on the process and managerial innovations. As proposed, customer cooperation positively mediates the relationship between top management commitment and process innovation. However, customer cooperation fails to mediate the relationship between top management commitment and managerial innovation. The findings suggest that the magnitude of customer cooperation increases the adoption of green innovations between supply chain partners to mitigate the negative impact on the environment. Furthermore, customer cooperation enforces a sense of mutuality between supply chain partners to diminish the impact of carbon footprint.

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Fleischer, M., R. Kohler, T. Lamb Fellow, and H. B. Bongiorni. "Marine Supply Chain Management." Journal of Ship Production 15, no. 04 (November 1, 1999): 233–52. http://dx.doi.org/10.5957/jsp.1999.15.4.233.

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The US shipbuilding industry finds itself pressed on many sides by dwindling government and commercial ship orders. Without significant improvement in performance, the US shipbuilding industry will contract to the minimum that can sustain government and Jones Act commercial ship demand. There has been considerable benchmarking of the US shipbuilding with other shipbuilding countries and other US and foreign industries. In these studies, the improved management of the supply chains has been found to be an important way to improve performance. The 1996 21s' Century Agile Shipbuilding Strategies report identified improvement in the relationship between shipyards and their suppliers as one of the highest priorities. In the marine industry over 50% of the cost of the delivered product is for material and equipment. When significant turn-key subcontracting is used this can increase to 75%. Over the past two decades, most US shipbuilders acknowledged that their productivity was significantly lower than world class shipbuilders. More recently they have acknowledged a material cost differential of up to 33%. Clearly, the cost of material is one of the major sources of the lack of international competitiveness of the US marine industry. The performance of the US automotive and aerospace industries has improved significantly by focusing on and improving their supply chain management. Much of Boeing's and Chrysler's improvement has been attributed to successful change in this area. This paper describes the results of a project that analyzed supply chain management in the marine industry as a way to develop a set of best practices.

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Kim, Dong-Young. "Relationship between supply chain integration and performance." Operations Management Research 6, no. 1-2 (May 25, 2013): 74–90. http://dx.doi.org/10.1007/s12063-013-0079-0.

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Al hawary, Sulieman, Mohammad Alhalalmeh, Hanan Almomani, Ali Al Quran, Mohammad Mousa, and Ghufran Hijjawi. "The mediating effect of digital supply chain management among the relationship between lean management and supply chain operations." International Journal of Economics and Business Research 1, no. 1 (2023): 1. http://dx.doi.org/10.1504/ijebr.2023.10041552.

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Chan-Kwon Park and Chae-Bogk Kim. "A Study on the Drivers of Environmental Supply Chain and Relationship Between the Supply Chain Environmental Management and Supply Chain Management Performance." Korean Journal of Logistics 22, no. 2 (June 2014): 1–22. http://dx.doi.org/10.15735/kls.2014.22.2.001.

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Pujara, Akshay A., and Ravi Kant. "Supply Chain Information Sharing." International Journal of Information Systems and Supply Chain Management 8, no. 1 (January 2015): 22–38. http://dx.doi.org/10.4018/ijisscm.2015010102.

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The purpose of this paper is to present an approach for modeling the barriers of information sharing (IS) in supply chain (SC) by developing the relationship between various information sharing barriers (ISBs). Using interpretive structural modeling (ISM), the result shows a hierarchy-based model and the mutual relationships among the ISBs. The result shows that there is a group of ISBs having high driving power and low dependence which requires maximum attention and of strategic importance while another group consists of those ISBs which have high dependence and are the resultant actions. This categorization provides an important guideline to top management to differentiate between independent and dependent ISBs and their mutual relationships which are playing the role of roadblocks for effective IS in SC.

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Lambert, Douglas M., and Terrance L. Pohlen. "Supply Chain Metrics." International Journal of Logistics Management 12, no. 1 (January 1, 2001): 1–19. http://dx.doi.org/10.1108/09574090110806190.

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Most discussions and articles about supply chain metrics are, in actuality, about internal logistics performance measures. The lack of a widely accepted definition for supply chain management and the complexity associated with overlapping supply chains make the development of supply chain metrics difficult. Despite these problems, managers continue to pursue supply chain metrics as a means to increase their “line of sight” over areas they do not directly control, but have a direct impact on their company's performance. We provide a framework for developing supply chain metrics that translates performance into shareholder value. The framework focuses on managing the interfacing customer relationship management and supplier relationship management processes at each link in the supply chain. The translation of process improvements into supplier and customer profitability provides a method for developing metrics that identify opportunities for improved profitability and align objectives across all of the firms in the supply chain.

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Prajogo, Daniel, Adegoke Oke, and Jan Olhager. "Supply chain processes." International Journal of Operations & Production Management 36, no. 2 (February 1, 2016): 220–38. http://dx.doi.org/10.1108/ijopm-03-2014-0129.

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Purpose – The purpose of this paper is to examine the value chain processes that represent the “black box” between supply logistics integration and competitive operational performance in firms. To realize this objective, the authors develop a research model which comprises a series of linkages from supply logistics integration to operational outcomes using Porter’s concept of value chain and the relational view of resource-based theory as theoretical lenses. Design/methodology/approach – The data set for testing the hypothesized relationships in this study was drawn from 232 Australian manufacturing firms. Findings – The findings show that there is no significant direct relationship between supply logistics integration and competitive operational performance; rather, the relationship is fully mediated by inbound supply performance and internal lean production processes. Further, lean production processes have a positive effect on inbound supply performance. Research limitations/implications – The study shows the importance of managing both internal (production processes) and external processes (logistics and supply chain) of firms’ operations in an integrated manner in which supply logistics integration act through key internal processes to impact competitive performance which the end customers actually experience. Originality/value – This is the first study which uncovers what happens “in between” the incoming materials and the end outputs delivered by firms into the market. This “in between black box” is important in improving our understanding of how inbound supply activities are translated into outbound competitive performance outcomes.

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Al-Ghwayeen, Wafaa Shihadeh, and Ayman Bahjat Abdallah. "Green supply chain management and export performance." Journal of Manufacturing Technology Management 29, no. 7 (November 5, 2018): 1233–52. http://dx.doi.org/10.1108/jmtm-03-2018-0079.

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Purpose The purpose of this paper is to examine the impact of green supply chain management (GSCM) on environmental performance (EP) and export performance in the context of a developing country, Jordan. In addition, the mediating effect of EP on the relationship between GSCM and export performance is investigated. Design/methodology/approach The study is based on survey data collected from 221 manufacturing companies in Jordan. The companies were selected from different industry types to ensure diversity. Validity and reliability analyses were performed using SPSS and Amos, and structural equation modeling was used to test the study hypotheses. Findings The results revealed that GSCM positively and significantly affects both EP and export performance. In addition, the results demonstrated that EP positively and significantly affects export performance. Further, it is also found that EP positively and significantly mediates the relationship between GSCM and export performance. Originality/value The current study is one of the first to investigate the impact of GSCM on export performance, especially in the context of a developing country. In addition, this study contributes to the existing literature by highlighting the mediating effect of EP on GSCM—export performance relationship. GSCM is an under-investigated area in Jordan. The results are expected to promote GSCM implementation among manufacturing companies in Jordan in order to achieve economic benefits by increasing their exports through improvements in EP.

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Asamoah, David, Benjamin Agyei-Owusu, and Elizabeth Ashun. "Social network relationship, supply chain resilience and customer-oriented performance of small and medium enterprises in a developing economy." Benchmarking: An International Journal 27, no. 5 (April 11, 2020): 1793–813. http://dx.doi.org/10.1108/bij-08-2019-0374.

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PurposeWhile the concept of supply chain resilience has received lots of scholarly and policy interest over the past few years, empirical research examining its sources and outcomes remains inadequate, particularly, in the context of small and medium enterprises (SMEs). Grounded in the resource-based view and social capital frameworks, the study examines the relationship between social network relationship, supply chain resilience and customer oriented performance.Design/methodology/approachThe study develops and empirically tests a research model that proposes social network relationships and customer-oriented performance as the antecedent and outcome respectively of supply chain resilience. Data was obtained from a survey of 110 SMEs in Ghana.FindingsThe findings of the study suggest that a firm's external and internal social networks can be leveraged to enhance its supply chain resilience and customer-oriented performance. Supply chain resilience was also found to enhance customer-oriented performance. Additionally, supply chain resilience was found to significantly mediate the effect of social network relationships on customer-oriented performance.Originality/valueThis is the first study that empirically explores and establishes the relationship between social network relationships, supply chain resilience and customer-oriented performance to the best of the authors’ knowledge.

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Journal articles on the topic 'Supply relationship management'

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